Instructor Led Lone Worker Training Classes

Conflict Management Skills for dealing with customers This conflict management training benefits individuals and teams who have to deal with conflict and difficult people in the workplace. We adapt our training to meet the specific customer issues and the needs of participants. During the course we will work with participants to develop bespoke solutions for real-life situations. We learn very early in our development as human beings various ways  more...

Lone worker training ...lone workers and roles that this training is suitable Visiting clients homes. When having to deny people money, claims advisors can risk conflict and physical injury. Engineers go into lonely places (e.g. blocks of flats to do routine maintenance). Sometimes staffing levels mean areas are single manned by staff who are exposed to the public are at some risk of conflict, violence or  more...

Safe Lone Working ...to be addressed in order to ensure the personal safety of lone workers. If you are a health visitor, care worker, taxi driver, meter reader, transport or delivery worker, emergency services or security worker, to name but a few, you will need to know the risks associated with your particular job, the practical control measures you can employ, and have a toolbox of strategies at hand to tackle  more...