Instructor Led Long Island Training

1 Day Workshop - Presentation Skills for Speaking in Public Public Workshop - This interactive workshop is open to the public and the class size is limited to 6 people to maximize each participant's benefits. Register and attend if you want to increase your confidence while presenting to groups, improve your skills, enhance your materials, practice your presentation and receive professional feedback. 800-610-8170  more...

Presentation Skills for Speaking to Groups If you or your employees speak in public or give presentations this training is ideal for your business. Our programs can be tailored to your business, your clients and your business needs. Whatever level of experience, the skills in this training are designed to help employees: Develop tailored materials to meet the audience's needs Develop a mission statement, theme, and outline Use  more...

Presentation Skills for Speaking in Public Public speaking is a great way to enhance your image, increase your self confidence and improve in your career. You will learn how to develop materials, inspire an audience, make a speech memorable, exude professionalism and erase fear. We can customize a workshop to deliver on site for groups of at least 4 people.  more...

Presentation Skills for Speaking to Groups Learn How To: - Control your nerves and harness that nervous energy to work for you and not against you! - Deliver a presentation and exude confidence and poise. - Organize your ideas in a persuasive, informative way. - Use professional body language and movement. - Use gestures and control facial expressions that enhance your presentation. - Use your voice to project, pace, and  more...

Customer Service Training Skills This program is custom designed to meet the following business goals: *Exceed customer service expectations *Reduce the number of supervisory transfer goals *Develop professional consistency in leaving voicemails, responding to voicemails, writing email *Develop a customer focused approach to putting customers on hold and transferring calls *Increase opportunities for first point of  more...

Train the Trainer Public Workshop Melville, New York - October 25 and 25, 2011. This interactive workshop is open to the public and is appropriate for both new trainers and trainers who have been in their position for a while but have not completed a formal train the trainer program. The two day program will cover the essentials of training design and classroom delivery. For more information, please send an email to  more...

Train the Trainer Taylor Performance Solutions offers unique and effective programs to support trainers with all levels of experience. We consult with you first on the types of training materials you are currently using and the experience level of your trainers. We custom design a train the trainer program to meet your exact specifications and needs. The final step is an interactive training and coaching session  more...

Train the Trainer Learn and practice how to design and deliver effective training. This workshop can be brought to your organization to support your business goals. The workshop runs for either 2 or 3 days depending on needs and class size. Your trainers will learn and Practice: Adult Learning Principles Instructional Design Techniques - Including Initial Needs Assessment, Developing Learning Objectives,  more...

Win Win Negotiating Everybody can benefit from learning the art of negotiation, whether for use in business, community or personal relationships. In this workshop you will learn how to prepare and manage the discussion, make wise choices and feel confident in the process. The skills learned can be used to negotiate your next business deal, purchase your next car, buy a house, and negotiate with contractors or  more...

A Supervisor Quick Start Workshop Topics include (1) The New Role of the Supervisor, (2) Effective Coaching Techniques and (3) Delegating to Manage Time, Develop Employees and Motivate Staff. Effective supervision can reduce employee turnover, reduce business expenses, create customer satisfaction and improve team performance !  more...

Building Business Relationships as a Community Banker Increase market share by bringing in new business customers and increase "wallet share" with existing customers. This two day interactive workshop focuses on the skills, techniques and strategies that Community Bankers need to compete effectively. Participants focus on the specific issues facing them in their market and practice using their own "case studies". Every module is completed with an  more...

1 to 1 Professional Coaching - Sales, Presentations, Supervisory Skills If you get frustrated in large training sessions because (1) you can't focus on your specific issues, or (2) because you wait all day for that one kernel of information that will help you or if (3) you get intimidated practicing in front of large groups...try 1 to 1 Professional Coaching. Our professional trainers/ businesspeople can coach you on your process, your products, your employee issues  more...

Mastering the Art of Time Management In this workshop you will learn time management skills which can increase your productivity and lower your stress. You will learn how to best use your time, identify causes of procrastination and reduce time wasters. This interactive workshop can help you manage your personal time and your professional time! For on site workshops, we offer a four hour module for all employees and an additional  more...

Individual Training and Coaching Boost your career or get ready for a new position through individualized training and coaching in interviewing skills, selling skills, negotiating skills, public speaking and presentations, management techniques, supervisory skills, communications skillsand more.  more...

Negotiation Skills In this workshop, youll learn how to: Prepare for a negotiation Make wise choices regarding offers, counteroffers, and concessions Feel successful at the end of the negotiation Exude confidence by carrying yourself like a pro  more...

Time Management for Increased Productivity Do you feel like there is never enough time? Does the clock seem to jump ahead while your productivity lags behind? Register today for this workshop to learn time management skills which can increase your productivity and lower your stress. You will learn how to best use your time, identify causes of procrastination and reduce time wasters. This interactive workshop can help you manage your  more...

Professional Customer Service Skills Our customized training programs help businesses: Increase first point of contact problem resolution Develop customer satisfaction and loyalty Enhance employee job satisfaction to reduce turnover The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are highly interactive and  more...

Supervisory Skills Workshop Improve the performance of your business by enhancing the skills of your supervisors. This one day workshop gives supervisors and team leaders the opportunity to learn and practice the critical behaviors, skill and techniques needed to be effective in their role. The workshop can be run at your location and customized for your business needs and goals. Topics include setting performance  more...

Management and Supervisory Skills Workshop What Will You Learn and How Will You Benefit? How to set goals to be more productive How to coach and train to maximize your staff's ability How to gain time so you can focus on the business or the management of the department How to increase employee retention to avoid unnecessary costs  more...