Online Longer eLearning Training
 online course |
 instructor led class |
 learn at home |
 group study |
 self directed training |
 cd based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer based learning |
 discount pricing |
 online tutorial |
From Serebra Learning Corporation
Customer Service : Why Care for Customers?
In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course will help you
more...
In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course will help you
more...
Customer Service : Who are your Customers?
In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course will help you
more...
In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course will help you
more...
Customer Service : Preparing for Customer Contact
...r above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course will help you prepare for contact with customers so you're ready to beat those expectations. You can explore your role and responsibility in delivering excellent
more...
...r above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course will help you prepare for contact with customers so you're ready to beat those expectations. You can explore your role and responsibility in delivering excellent
more...
Customer Service : First Impressions
...r above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. First impressions last...and last and last. And it's an uphill struggle to beat customer's expectations when they've had a poor first impression of either your workplace or you.
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...r above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. First impressions last...and last and last. And it's an uphill struggle to beat customer's expectations when they've had a poor first impression of either your workplace or you.
more...
Customer Service : CARE Brain-teasers
In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course provides an
more...
In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course provides an
more...
Managing Yourself : Are you a Leader?
... seen a revolution in the way businesses operate. It's no longer enough for today's manager to simply understand how to organise, plan and control resources. Companies now recognise that their people are their most precious asset. And as their staff have become more aware of their rights as individuals, managers have had to respond. Today's manager needs leadership skills. Today's manager must
more...
... seen a revolution in the way businesses operate. It's no longer enough for today's manager to simply understand how to organise, plan and control resources. Companies now recognise that their people are their most precious asset. And as their staff have become more aware of their rights as individuals, managers have had to respond. Today's manager needs leadership skills. Today's manager must
more...
Managing Yourself : Strengthening your Position as Leader
... seen a revolution in the way businesses operate. It's no longer enough for today's manager to simply understand how to organise, plan and control resources. Companies now recognise that their people are their most precious asset. And as their staff has become more aware of their rights as individuals, managers have had to respond. Today's manager needs leadership skills. Today's manager must
more...
... seen a revolution in the way businesses operate. It's no longer enough for today's manager to simply understand how to organise, plan and control resources. Companies now recognise that their people are their most precious asset. And as their staff has become more aware of their rights as individuals, managers have had to respond. Today's manager needs leadership skills. Today's manager must
more...
Writing Skills : Writing Long Documents
Clear writing demonstrates clear thinking and in business writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results with written communication and on increasing your effectiveness in black and white. It will give you tips and hints for outlining and structuring longer documents and for creating that vital executive
more...
Clear writing demonstrates clear thinking and in business writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results with written communication and on increasing your effectiveness in black and white. It will give you tips and hints for outlining and structuring longer documents and for creating that vital executive
more...
Customer Service : CARE for your Customers
...r above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course introduces the mnemonic CARE - make Contact, Analyse, Respond and Exceed. It will help you enhance your communication skills and develop the confidence to analyse your
more...
...r above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course introduces the mnemonic CARE - make Contact, Analyse, Respond and Exceed. It will help you enhance your communication skills and develop the confidence to analyse your
more...
The Pharmaceutical Industry Overview Version 2
...d depend on the pharmaceutical industry to help them live longer, healthier, and happier lives. However, the pharmaceutical industry is continually tasked with alleviating its own ailments, including slow growth and declining profitability owing to pricing, safety, marketing and regulatory issues. In order for companies to remain competitive in a highly regulated and rapidly changing
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...d depend on the pharmaceutical industry to help them live longer, healthier, and happier lives. However, the pharmaceutical industry is continually tasked with alleviating its own ailments, including slow growth and declining profitability owing to pricing, safety, marketing and regulatory issues. In order for companies to remain competitive in a highly regulated and rapidly changing
more...
Strategies for Facilitating Critical Thinking
...Victoria Marsick's words illustrate why businesses can no longer thrive on the unexamined repetition of established formulas. Today, people at all levels of the organization are asked to think in new ways about themselves, their work, and their organizations. In this course, managers can learn a variety of strategies to encourage the development of critical thinking skills within their
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...Victoria Marsick's words illustrate why businesses can no longer thrive on the unexamined repetition of established formulas. Today, people at all levels of the organization are asked to think in new ways about themselves, their work, and their organizations. In this course, managers can learn a variety of strategies to encourage the development of critical thinking skills within their
more...
Communicating with Power and Confidence
...de rather than as subordinates to their managers. They no longer only proofread, make coffee, or take notes. Today they run team meetings, benchmark, make presentations to senior management, pass out their own business cards, and earn degrees. Administrative support professionals who can communicate, teach, guide, mentor, and make important decisions have a greater chance of achieving upward
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...de rather than as subordinates to their managers. They no longer only proofread, make coffee, or take notes. Today they run team meetings, benchmark, make presentations to senior management, pass out their own business cards, and earn degrees. Administrative support professionals who can communicate, teach, guide, mentor, and make important decisions have a greater chance of achieving upward
more...
Quality Management Business Process Improvement
Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance.
more...
Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance.
more...
Inventory Management
In today's economy, companies must be able to move large quantities of product quickly to locations across the globe. Overnight delivery methods have drastically altered customers' expectations regarding delivery times. Lead times of four to six weeks are no longer acceptable. In light of these changes, effective Inventory Management is no longer static- the emphasis is on movement, and quick
more...
In today's economy, companies must be able to move large quantities of product quickly to locations across the globe. Overnight delivery methods have drastically altered customers' expectations regarding delivery times. Lead times of four to six weeks are no longer acceptable. In light of these changes, effective Inventory Management is no longer static- the emphasis is on movement, and quick
more...
Material Handling and Storage
This course covers information about drum handling, compressed gas cylinders, flammable materials, slings, safe lifting techniques, and safe handling procedures. The intent of the information is to familiarize the learner with safe work practices necessary to prevent injury while handling materials and equipment in the workplace. The content in this course is designed to comply with the intent
more...
This course covers information about drum handling, compressed gas cylinders, flammable materials, slings, safe lifting techniques, and safe handling procedures. The intent of the information is to familiarize the learner with safe work practices necessary to prevent injury while handling materials and equipment in the workplace. The content in this course is designed to comply with the intent
more...
From 123-CBT Computer Based Training
Quality Management Business Process Improvement
...cipate in quality improvement efforts. Since Icon will no longer rely on independent consultants to develop process improvement initiatives, it is your job as a QA Director to train Caroline and Linda in how to establish process improvement teams. Unit 2: Developing a Path for Change (0.5 - 1 hour) Identify the qualifications needed in a process manager.
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...cipate in quality improvement efforts. Since Icon will no longer rely on independent consultants to develop process improvement initiatives, it is your job as a QA Director to train Caroline and Linda in how to establish process improvement teams. Unit 2: Developing a Path for Change (0.5 - 1 hour) Identify the qualifications needed in a process manager.
more...
Coaching Communicating with Employees
...with an unusual amount of errors, causing testing to take longer and delaying the development process. As the Operations Manager, you need to effectively question Nathan to determine why the mistakes are happening. Unit 3: Face-to-Face Communication (0.5 - 1 hour) Select the benefits that face-to-face communication offers. Arrange the steps of
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...with an unusual amount of errors, causing testing to take longer and delaying the development process. As the Operations Manager, you need to effectively question Nathan to determine why the mistakes are happening. Unit 3: Face-to-Face Communication (0.5 - 1 hour) Select the benefits that face-to-face communication offers. Arrange the steps of
more...
From PsyAsia International
PsyAsia International Online Learning Center
... educating to world class standards worldwide. Clients no longer need to be in the Asia region to benefit from our sound scientific application of psychology to the workplace! Some of the seminars and courses are free of charge whilst others are chargeable and some are available only to clients who have used our in-house training services. Payment where required can be made online via credit
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From The Virtual Training Company
Ajax
Ajax, shorthand for Asynchronous Javascript and XML, is a set of technologies that allows you to create Web applications that don't need to refresh Web pages in the browser. You can operate behind the scenes, connecting to the server, uploading and downloading data, and display the results in the browser using dynamic HTML. Using Ajax gives your Web pages the feel of a desktop application--the
more...
Ajax, shorthand for Asynchronous Javascript and XML, is a set of technologies that allows you to create Web applications that don't need to refresh Web pages in the browser. You can operate behind the scenes, connecting to the server, uploading and downloading data, and display the results in the browser using dynamic HTML. Using Ajax gives your Web pages the feel of a desktop application--the
more...
From Spirits of NativeLIGHT & Spirit Journey Academy
World Shamanism Spiritual Light Warrior Online and Home study
This program is based on Core Shamanism from many WORLD CULTURES and offers participants an unparalleled opportunity for personal transformation and growth via the experience of Shamanic Journey work from many World Cultures including Native American, Celtic, Tibetan, Andes and Amazon indigenous peoples, Siberia, Far Eastern cultures and much, much more.
It offers you the opportunity to use this
more...
This program is based on Core Shamanism from many WORLD CULTURES and offers participants an unparalleled opportunity for personal transformation and growth via the experience of Shamanic Journey work from many World Cultures including Native American, Celtic, Tibetan, Andes and Amazon indigenous peoples, Siberia, Far Eastern cultures and much, much more.
It offers you the opportunity to use this
more...
From Skillspride Online Training
Microsoft Word 2003 Advanced
...is designed to help you to develop document solutions for longer format document types, such as a report, thesis, book, or manual. You will learn to use templates, styles, and fields to format and cross-reference long documents consistently. You will learn more advanced page layout techniques, allowing you to create documents such as a newsletter or simple magazine. You will also learn to merge
more...
...is designed to help you to develop document solutions for longer format document types, such as a report, thesis, book, or manual. You will learn to use templates, styles, and fields to format and cross-reference long documents consistently. You will learn more advanced page layout techniques, allowing you to create documents such as a newsletter or simple magazine. You will also learn to merge
more...
Microsoft Word 2002 (XP) Advanced
Microsoft Word 2002 (XP) is the latest version of the popular word processing application from Microsoft. This course teaches the reader to use advanced features of the word processing application MS Word 2002. By the end of this course, you will have confidence in your ability to create and manage longer documents, use advanced page layout features and graphics, and set up mail merge documents.
more...
Microsoft Word 2002 (XP) is the latest version of the popular word processing application from Microsoft. This course teaches the reader to use advanced features of the word processing application MS Word 2002. By the end of this course, you will have confidence in your ability to create and manage longer documents, use advanced page layout features and graphics, and set up mail merge documents.
more...
Microsoft Word 97 Long Documents
This course covers the Word features that make creating and editing longer documents more manageable. The course is entirely " so readers will receive practical experience of using the features covered. On completion of the course, readers will be able to create documents using styles and templates, use Outline view, create an index, table of contents and other cross-references and work with
more...
This course covers the Word features that make creating and editing longer documents more manageable. The course is entirely " so readers will receive practical experience of using the features covered. On completion of the course, readers will be able to create documents using styles and templates, use Outline view, create an index, table of contents and other cross-references and work with
more...
Microsoft Word 2002 (XP) Advanced
Microsoft Word 2002 (XP) is the latest version of the popular word processing application from Microsoft. This course teaches the reader to use advanced features of the word processing application MS Word 2002. By the end of this course, you will have confidence in your ability to create and manage longer documents, use advanced page layout features and graphics, and set up mail merge documents.
more...
Microsoft Word 2002 (XP) is the latest version of the popular word processing application from Microsoft. This course teaches the reader to use advanced features of the word processing application MS Word 2002. By the end of this course, you will have confidence in your ability to create and manage longer documents, use advanced page layout features and graphics, and set up mail merge documents.
more...
From F+W Publications, Inc.
Fundamentals of Writing for Children from Writers Online Workshops
...rom this workshop, you may want to try something a little longer). By the end of your class, you will have written a complete children s story or book chapters up to 2,000 words.
This workshop will consist of six two-week sessions. Each session will include online lectures and associated textbook reading assignments, along with writing assignments incorporating the techniques learned in the
more...
...rom this workshop, you may want to try something a little longer). By the end of your class, you will have written a complete children s story or book chapters up to 2,000 words.
This workshop will consist of six two-week sessions. Each session will include online lectures and associated textbook reading assignments, along with writing assignments incorporating the techniques learned in the
more...
From Education Systems
Air Reservations
Gain the product knowledge and skills (with the exception of automated reservations) needed to research, plan and book air travel. You will learn the terminology, the policies and the procedures of airline travel and airline reservations. While the sale of air travel is no longer the major revenue producer for travel professionals, it is a vital part of the travel industry as the most used mode of
more...
Gain the product knowledge and skills (with the exception of automated reservations) needed to research, plan and book air travel. You will learn the terminology, the policies and the procedures of airline travel and airline reservations. While the sale of air travel is no longer the major revenue producer for travel professionals, it is a vital part of the travel industry as the most used mode of
more...
From The Virtual Training Company
Microsoft Excel 2002
...yze critical data, proving that Excel spreadsheets are no longer just for financial professionals. Virtual Training Company author Julia Kelly will instruct users on how to use this powerful spreadsheet program. Excel 2002 allows users to find and format data more quickly by utilizing context sensitive options as tasks are being performed. The new Error Checking smart tag feature allows users
more...
...yze critical data, proving that Excel spreadsheets are no longer just for financial professionals. Virtual Training Company author Julia Kelly will instruct users on how to use this powerful spreadsheet program. Excel 2002 allows users to find and format data more quickly by utilizing context sensitive options as tasks are being performed. The new Error Checking smart tag feature allows users
more...
online course |
instructor led class |
learn at home |
group study |
self directed training |
cd based training |
DVD video training |
printed book |
e-book digital book |
workshop seminar |
train the trainer |
computer based learning |
discount pricing |
online tutorial |
