Online Mail eLearning

E-mail Essentials for Business E-mail Essentials for Business  more...

Word XP Proficient Expert ...y An Index - Create & Modify A Table Of Contents Use Mail Merge - About Mail Merge - Use Mail Merge - Use Outlook As A Data Source - Create Labels Create Online Forms - About Forms - Create A Form - Modify A Form Distribute Word Documents Collaborate On Shared Documents - Share Your Documents - Set Default File Location For Workgroup Templates - Distribute A  more...

Excel 2002 Basic ... Document Button The Open Button The Save Button The E-mail Button The Search Button The Basic Search Task Pane The Print Button The Print Preview Button The Spelling Button The Cut, Copy & Paste Buttons The Format Painter Button The Undo & Redo Buttons The Insert Hyperlink Button The AutoSum Button The Sort Ascending & Sort Descending Buttons The Chart Wizard Button The Drawing  more...

Outlook 2002 Volume 1 and Volume 2 ...r Messages Using Views To Organize Your Messages Junk E-Mail Finding Items Using The Advanced Find Feature AutoComplete Addressing Accessing Help Outlook 2002 Email Introduction Setting Up - Dial-Up Connection Setting Up Email - Mail Accounts The Address Book Composing And Sending Email Using AutoSignature Lesson 4: Managing Outlook Email Lesson Objectives Managing Email -  more...

Powerpoint 2002 Intermediate ...s Introduction Lesson Objectives Hyperlinking To An E-mail Address Editing A Hyperlink Creating A ScreenTip AutoCorrect Options Hyperlinking To A Web Page Correcting Spelling Running A Show Hyperlinking To A Location In A Presentation Inserting Action Buttons Applying An Action Setting Formatting Action Buttons Changing Fill Color Resizing Action Buttons Aligning & Distributing  more...

Windows XP Networking Internetworking ...vailable In Outlook Deleting The Articles Creating An E-mail Account Receiving Email The Inbox Opening NetMeeting Defining Security Settings The Sharing Option The Whiteboard Option Using The Chat The Chat Window Using The Whiteboard The Highlighter Tool Transferring Files Through NetMeeting Ending A Call Closing NetMeeting Conclusion Lesson 5: Windows XP Networking  more...

Word 2002 Basic ... Document Button The Open Button The Save Button The E-mail Button The Search Button The Basic Search Task Pane The Print Button The Print Preview Button The Spelling And Grammar Button The Cut, Copy & Paste Buttons The Clipboard The Format Painter Button The Undo & Redo Buttons The Insert Hyperlink Button The Tables And Borders Button The Insert Table Button The Insert  more...

Word 2002 Intermediate ... The Order Of Objects Previewing Your Work Lesson 4: Mail Merge Introduction Lesson Objectives Creating A New Blank Document Inserting The Date & Time Date & Time Smart Tags Inserting An AutoText Entry About Themes The Style Gallery Attaching An Envelope To A Document Formatting Envelope Text Mail Merge Overview Selecting A Document Type Selecting A Starting Document Typing  more...

Word 2002 Advanced ...ng A Catalog Template Entering Merge Field Labels Using Mail Merge To Create A Catalog Selecting A Document Type Selecting A Starting Document Selecting Recipients Inserting Merge Fields Saving A Catalog Template Using Catalogs / Directories Testing The Form Template Lesson 4: Master Documents & Security Introduction Lesson Objectives Object Linking Copying An Excel Chart The  more...

Linux Networking Services Linux Networking Services Linux To describe how to configure mail and news services and install web servers  more...

Preparing the Exchange Server 2007 Infrastructure ...change Server 2007 is the latest release in Microsoft's e-mail and messaging software. The core functionality of Exchange Server remains the same; however, some key components have been drastically changed. This course discusses the new features of Exchange Server 2007 and the hardware required to support an installation. Also discussed are the steps that should be followed when planning for a  more...

Installing and Transitioning to Exchange Server 2007 Installing and Transitioning to Exchange Server 2007 Microsoft Microsoft Certified Technology Specialist Exchange Server 2007, Configuration (Exam 70-236) Exchange Server 2007 represents the biggest advance in Microsoft's e-mail and messaging system yet. This course demonstrates how to complete a typical installation of Exchange Server 2007 and how to install additional Exchange Server  more...

Managing Exchange Server 2007 Managing Exchange Server 2007 Microsoft Microsoft Certified Technology Specialist Exchange Server 2007, Configuration (Exam 70-236) One of the new features of Exchange Server 2007 is the completely redesigned Exchange Management Console, which replaces the Exchange System Manager found in previous releases of Exchange Server. Also included is the Exchange Management Shell (EMS), which is a  more...

Connectors Transport Rules and Message Compliance in Exchange Server 2007 ...The SMTP protocol is the primary protocol used to relay e-mail messages between servers on the Internet. Since most e-mail systems are connected to the Internet, it is important to understand how SMTP is configured in Exchange Server 2007. This course discusses the implementation of Send and Receive SMTP connectors on Hub Transport servers and Edge Transport servers. Also explored in this  more...

Data Protection in Exchange Server 2007 ...nge Server 2007, Configuration (Exam 70-236) With e-mail becoming one of the most popular choices for business communications, it is now more important than ever for e-mail to always be accessible to users. This can be accomplished using a number of techniques, including clustering, backups and load balancing. This course discusses high availability solutions using Cluster Continuous  more...

Monitoring and Security in Exchange Server 2007 Monitoring and Security in Exchange Server 2007 Microsoft Microsoft Certified Technology Specialist Exchange Server 2007, Configuration (Exam 70-236) To ensure that the Exchange Server 2007 environment runs smoothly, it is necessary to monitor system activity and the performance of your Exchange servers. Monitoring allows you to obtain data that can assist in tuning the performance of the  more...

Configuring Outlook 2007 for Exchange Server 2007 ... Using Exchange Server 2007 with Outlook 2007 as your e-mail client provides an easy and convenient way to collaborate with colleagues, as well as a high level of messaging security. Outlook 2007 is designed to take advantage of all the features that are available with Exchange Server 2007. This course provides an overview of the Outlook interface as well as a discussion of the key features.  more...

C 2005 Customized Programming C# 2005: Customized Programming Microsoft To enable compatibility between COM and C# 2005, use reflection to call classes and data types, and customize a C# 2005 application for graphics, text, globalization, and e-mail  more...

Configuring Windows Vista Applications Configuring Windows Vista Applications Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator Windows Vista replaces or upgrades many of the applications that came standard with previous versions of Windows. New applications and improvements to existing ones are designed to increase security, productivity and ease of use. The default applications and  more...

Discover Word 2007 Level 4 ...Master Documents Create A Master Document Mail Merge Mail Merge Use Mail Merge To Create Letters The Mail Merge Wizard Online Forms Using Forms Create a Form Macros Create A Macro Edit A Macro Macro Security QUIZ 3. COLLABORATE WITH OTHERS Collaborate On Shared Documents  more...

Discover Outlook 2007 Level 3 ... a desktop information management program that combines e-mail, scheduling features, task management, and contact management. Outlook 2007 also contains collaboration tools, so information can be shared more effectively. Technology Skills products combine audio, animation, and software simulation with a simple user interface to make the "discovery" of computer programs both effective  more...

Discover Outlook 2007 Level 2 ... a desktop information management program that combines e-mail, scheduling features, task management, and contact management. Outlook 2007 also contains collaboration tools, so information can be shared more effectively. Technology Skills products combine audio, animation, and software simulation with a simple user interface to make the "discovery" of computer programs both effective  more...

Discover Outlook 2007 Level 1 ... a desktop information management program that combines e-mail, scheduling features, task management, and contact management. Outlook 2007 also contains collaboration tools, so information can be shared more effectively. Technology Skills products combine audio, animation, and software simulation with a simple user interface to make the "discovery" of computer programs both effective  more...

Discover Access 2007 Level 3 Discover Access 2007: Level 3 Microsoft Discover Access 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Access 2007. Access 2007 builds on the database capabilities of previous versions of the software program to provide powerful tools that enable you to organize and manage database information as well as create your own custom applications. In Discover  more...

Working Collaboratively Working Collaboratively Microsoft To identify how to use e-mail to work collaboratively  more...

Using Lotus Notes 7 Remotely Using Lotus Notes 7 Remotely IBM To access Lotus Notes databases from remote locations  more...

Managing Mail Instant Messaging and Contacts in Lotus Notes 7 Managing Mail, Instant Messaging, and Contacts in Lotus Notes 7 IBM To customize mail settings, communicate using instant messaging, and save contact details  more...

Working with Databases the Calendar and the To Do List in Lotus Notes 7 Working with Databases, the Calendar, and the To Do List in Lotus Notes 7 IBM To create and manage databases and to use the calendar, personal journal, and to do list for information management and scheduling  more...

Visual Basic 2005 Customized Programming Visual Basic 2005: Customized Programming Microsoft To enable compatibility between COM and Visual Basic 2005, use reflection to call classes and data types, and customize a Visual Basic 2005 application for graphics, text, globalization, and e-mail  more...

Getting Started with Lotus Notes 7 and Mail Getting Started with Lotus Notes 7 and Mail IBM To use the basic features of the Notes client and compose and send e-mail  more...

Understanding the Risks of Using Internet Media Electronic Communications ... family, and friends. The near constant availability of e-mail, social and professional networking web sites, personal digital assistants (PDAs), cell phones, and other tools has blurred the line between work and home to the point where our online activities at home may have an impact on our companies and employment. Most employers encourage employees to use the Internet and other electronic  more...

Using E-mail and Instant Messaging Effectively ...mail and Instant Messaging Effectively In today's fast-paced world, information is sent and received more rapidly than ever before. But how do you ensure that the messages you are sending are effective, acceptable, and will be taken seriously? The use of proper e-mail etiquette is the cornerstone for ensuring your message gets across quickly, appropriately, and concisely. This course  more...

Addressing and Redistributing E-mail ...mail Out of all the e-mails you've received in the past work week, how many have left you scratching your head, wondering why you received it in the first place? How many of those e-mails have you asking what exactly that e-mail has to do with you? With e-mail's prevalence as one of the main forms of communication in business today, it's essential that when sending an e-mail you get the  more...

Managing Your E-mail ...mail E-mail has had many positive effects on our lives, but it has also increased dramatically the volume of communication and the amount of information that the average office worker needs to process ever day. To stay on top of things, you must sort, file, respond to, or delete every e-mail that comes to you in the run of a business day. But how do you balance this time-consuming task  more...

Essential Skills for Professional Telephone Calls Essential Skills for Professional Telephone Calls Virtually every single company in the global economy uses the telephone for at least a part of their business. For many organizations, the telephone is the primary form of communication with customers, clients, and colleagues. And with virtual work environments established as a modern business practice, business telephone etiquette is more  more...

Outlook XP Proficient Expert ... a desktop information management program that combines e-mail, scheduling features, task management, and contact management. Outlook XP also contains collaboration tools, so information can be shared more effectively. Outlook XP / 2002 (Proficient) Outlook XP Basics Introducing Outlook XP - What Is Outlook XP? - Outlook Overview - Integration With Other Applications - Outlook  more...

Communication Skills Communication Skills Effective communication is essential to the success of any customer-oriented business. Each customer will have their own style of communication as well as an emotional response to contacting a support center. In order to effectively communicate, the Customer Service Representative (CSR) must understand how to adapt to these different styles and emotions before the  more...

Excel XP Proficient Expert ...ction Share Information Distribute Workbooks - E-mail A Workbook - Use Comments - Add Comments To A Worksheet Excel XP & The Web - What Is HTML? - Save A Worksheet As A Web Page - What Is A Hyperlink? - Create A Hyperlink Excel XP/ 2002 (Expert) Customize Excel XP Introducing Excel XP - What Is Excel XP? - Why Customize Excel XP? Customize Menus - The  more...

Workplace Security Awareness Workplace Security Awareness This one-hour course will provide an awareness-level orientation of basic workplace security fundamentals and appropriate actions for workers to take in the event of potential threat situations that may be encountered in the workplace, including encountering trespassers, receiving phone threats, dealing with workplace violence incidents, evacuating during an  more...

Initiating Outbound Sales Calls ...rse, you will learn the strategies for dealing with voice mail and call screeners and for making a successful initial contact with a customer. You will also learn the four profile types and strategies for creating account profiles. In this course, you will learn how to assess a sales opportunity, the four factors used to qualify an outbound sales opportunity, and strategies for qualifying a  more...

Communicating with Professionalism Etiquette Communicating with Professionalism & Etiquette Organizations rely on proper communications to build strong relationships among employees and develop their customer base. Those who excel in professional environments understand the difference proper communication etiquette makes in demonstrating professionalism and competence. Following the accepted norms and behaviors of communicating in the  more...

CISSP Domain Telecommunications Network Security ... the proper countermeasures in order to stop attacks on e-mail systems, over the network, and on the PBX. This course discusses the transport mechanisms, structures, and security measures used to ensure availability, confidentiality, integrity, and authentication over both public and private networks. This course guides you through the Common Body of Knowledge (CBK) recommended by the  more...

CompTIA Security 2008 Messaging User Role Security ...ity CompTIA SY0-201 CompTIA Security 2008 Edition E-mail and instant messaging have taken over from snail mail, memos, and even to a large extent from phone conversations in modern office environments. The challenge is to ensure that these forms of communication are secure, readily accessible, and that the identity of both parties involved can be confirmed. This course analyzes and  more...

Configuring Network Application Services in Windows Server 2008 ... your business content, processes and goals. SharePoint e-mail features along with maintenance tasks, such as backups and restores, are also covered. This course is one in a series that covers the objectives for Microsoft exam 70-643: Windows Server 2008 Applications Infrastructure, Configuring. Passing this exam completes the requirements for the MCTS: Windows Server 2008 Applications  more...

Mail Transfer Agents Accessibility in Linux ...Mail Transfer Agents & Accessibility in Linux CompTIA CompTIA Linux Powered by LPI LX0-102 CompTIA Linux A significant portion of the world's e-mail servers use Linux as their operating system. Within that scope, there are several choices available to an administrator for a Mail Transfer Agent (MTA). An MTA is the application that receives, filters, and delivers e-mail to the correct  more...

Client Access in Exchange Server 2010 ...hange Server 2010, Configuration (Exam 70-662) As e-mail is now one of the most common forms of business communication, it is necessary for many people to access their e-mail whether they are at the office, home or traveling abroad. Traditionally, people could only access e-mail remotely through a simplified web interface or by configuring a VPN to their corporate network. Discussed in  more...

Exchange Server 2010 Transport Rules Message Compliance Security ...hange Server 2010, Configuration (Exam 70-662) As e-mail is now the most popular form of business communications, messages that contain sensitive information need to be protected. Information Rights Management (IRM) can provide protection for messages both online and offline. Messages can be protected manually by users of Microsoft Outlook and Outlook Web App. And automatic protection of  more...

Exchange Server 2010 Message Transport ...The SMTP protocol is the primary protocol used to relay e-mail messages between servers on the Internet. Since most e-mail systems are connected to the Internet, it is important to understand how SMTP is configured in Exchange Server 2010. This course discusses the implementation of send and receive SMTP connectors on Hub Transport servers and Edge Transport servers. Also covered in this course  more...

Exchange Server 2010 Public Folders Messaging Records Mgmt Exchange Server 2010 Public Folders & Messaging Records Mgmt. Microsoft Microsoft Certified Technology Specialist Exchange Server 2010, Configuration (Exam 70-662) Organizations process an increasingly large volume of e-mail every day. To ensure compliance with legal requirements or company policy, messaging records management (MRM) can be used. The two main components of MRM are retention  more...

Planning for Exchange Server 2010 ...change Server 2010 is the latest release in Microsoft's e-mail and messaging software. The core functionality of Exchange Server remains the same; however, there has been key improvements in the areas of security and compliance, unified messaging, mobile communications, reliability, and recoverability. This course discusses the new features of Exchange Server 2010 and the hardware required to  more...

Communications Skills Communications Skills HDI HDI Customer Service Representative Customer Service Representative Certification Library Effective communication is essential to the success of any customer-oriented business. Each customer will have their own style of communication as well as an emotional response to contacting a support center. In order to effectively communicate, the Customer Service  more...

Linux Network Services Linux Network Services Linux Professional Institute LPI: Advanced Level Linux Professional Exam 201/202: Advanced Level Linux Professional (LPIC-2) To describe how to configure mail and news services and install web servers.  more...

E-mail Security in Linux ...mail & Security in Linux Linux Professional Institute LPI: Advanced Level Linux Professional Exam 201/202: Advanced Level Linux Professional (LPIC-2) Linux has networking and system security as two of its fundamental design goals. Linux functions as the e-mail server for a large number of businesses and organizations. Those wishing to provide POP3 and IMAP mail access often turn to a  more...

Linux User Notification Device Management ...d future availability to all users. Rather than send an e-mail to all users, Linux provides facilities for an administrator to post public notices and messages for all users to see. This course covers the methods available to a system administrator for user notification. This course also demonstrates the system used by Linux to detect and initialize hardware devices on the system - both those  more...

Monitoring Exchange Server 2010 Mail Flow Performance ...Mail Flow & Performance Microsoft Microsoft Certified Technology Specialist Exchange Server 2010, Configuration (Exam 70-662) To ensure that the Exchange Server 2010 environment runs smoothly, it is necessary to monitor system activity and the performance of your Exchange servers. Monitoring allows you to obtain data that can assist in tuning the performance of the Exchange environment as  more...

Exchange Server 2010 High Availability ...nge Server 2010, Configuration (Exam 70-662) With e-mail becoming one of the most popular choices for business communications, it is now more important than ever for e-mail to always be accessible to users. Exchange Server 2010 introduces Database Availability Groups (DAG), which ensures e-mail will always be available to users; DAG replaces Cluster Continuous Replication (CCR) and  more...

Network Access in MS Win Server 2008 Network Access in MS Win Server 2008 Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator When planning the enterprise infrastructure, it is important to consider the needs of external users and clients to access the corporate domain, resources, and services. This course outlines the key technologies to consider when designing the external network access  more...

Certificate Services SANS High Availability in Win Server 2008 ...alidate the identity of users and can be used to secure e-mail correspondence and for web-based authentication. This course discusses planning considerations for CA deployment as well as considerations for deploying storage area networks. High availability is another key consideration when implementing Windows Server 2008. This course covers planning for availability and scalability through the  more...

MS Word for MAC 2011 Saving Printing Spellchecking MS Word for MAC 2011: Saving, Printing & Spellchecking Microsoft Word for Mac 2011 offers a variety of features that enable you to finalize your documents, including various saving and printing options. It also includes a spelling and grammar check tool that helps you to avoid embarrassing mistakes in your documents before sharing them with others. Once you're ready to share your work, you  more...

Campus to Corporate Developing a Professional Image Campus to Corporate: Developing a Professional Image Projecting a professional image is vital to career success. Knowing how to dress is part of it, but there's much more. It's about demonstrating your best qualities through the attitude you bring to your work. And it's about respecting yourself, your job, your organization, and your coworkers. This course explains how you can show  more...

CompTIA Server 2009 Server Functions Network Essentials ...vice, such as DNS or DHCP, serving applications such as e-mail, or providing network security as in the case of a firewall or authentication server. The administrator must be familiar with each of the potential roles and how they will impact each other and the users they serve. This course introduces the various server roles and discusses the possible benefits of using virtualization. The  more...

CompTIA Server 2009 System Software ...twork operating systems provide vital services, such as e-mail, file sharing, DHCP, DNS, and other necessary components of a functional enterprise network. This course covers the different types of network operating systems, including Windows NOS and UNIX/Linux flavors. It also describes the basic and advanced configurations to make the NOS useable. One of the most important aspects of NOS  more...

Mail Transfer Agents Accessibility in Linux ...Mail Transfer Agents & Accessibility in Linux Linux Professional Institute LPI: Junior Level Linux Professional Exam 102: Junior Level Linux Professional (LPIC-1) A significant portion of the world's e-mail servers use Linux as their operating system. Within that scope, there are several choices available to an administrator for a Mail Transfer Agent (MTA). An MTA is the application that  more...

Configuring Web Service Protocols in Windows Server 2008 ...0 enable users to upload and download files and to send e-mail via the company web server. These features are made possible by two optional components in Windows Server 2008; the FTP service and the SMTP service. This course covers the configuration of both services, the benefits and requirements of each, along with important security and authentication configurations that ensure a level of  more...

LOTUS NOTES 7 END USER LOTUS NOTES 7: END USER IBM  more...

Customizing E-mail Views Navigation and E-mail Accounts in Outlook 2003 Customizing E-mail, Views, Navigation, and E-mail Accounts in Outlook 2003 Microsoft To demonstrate how to customize e-mail, views, and navigation and configure additional e-mail accounts in Outlook 2003  more...

Configuring Rules Alerts and Junk Mail Settings in Outlook 2003 Configuring Rules, Alerts, and Junk Mail Settings in Outlook 2003 Microsoft To demonstrate how to organize, manage, and prioritize data using rules, alerts, and the Junk E-mail Filter in Outlook 2003  more...

Working with E-mail and Web Sites in Publisher 2003 Working with E-mail and Web Sites in Publisher 2003 Microsoft To provide an overview of how to create e-mail publications and web sites in Publisher 2003  more...

Working with Mail and Catalog Merges in Publisher 2003 Working with Mail and Catalog Merges in Publisher 2003 Microsoft To provide an overview of mail and catalog merges in Publisher 2003  more...

Advanced Data Manipulation Features in Word 2007 Advanced Data Manipulation Features in Word 2007 Microsoft Word 2007 enables you to create forms quickly and easily, so that they can be used by other users of Word 2007. Forms contain form fields that you can link to external data sources, and Word 2007 contains security features to protect forms from tampering by other users. Inserting fields has been simplified in Word 2007 by means of  more...

Distributing Presentations in PowerPoint 2007 Distributing Presentations in PowerPoint 2007 Microsoft Microsoft Office PowerPoint 2007 provides numerous ways to produce and distribute dynamic, custom presentations. In this course you will be introduced to the process of securing your presentations for distribution by setting up passwords. You will also examine the various ways to distribute your presentations to colleagues and other  more...

Getting Started with Outlook 2007 Getting Started with Outlook 2007 Microsoft Microsoft Outlook 2007 is an application used to manage your communication needs. It allows people to send and receive e-mail messages, and provides additional functionality to keep tasks, notes, appointments, and daily activities in one convenient location. This course addresses the basic features and functionality of Outlook 2007, including how  more...

Formatting and Managing E-mail in Outlook 2007 ...mail in Outlook 2007 Microsoft Microsoft Outlook 2007 allows you to quickly organize and format e-mail messages using easy management and time-saving tasks. Outlook 2007 provides formatting features that can be applied to an e-mail message as it is being created, and also includes management tools to find and sort messages quickly. This course demonstrates how to use the various  more...

Using Contacts Tasks Notes and Customizing the Interface in Outlook 2007 ... with business cards, that can also be used for sending e-mail, making meeting requests and journal entries, as well as assigning tasks. Outlook also offers multiple views to easily manage and track tasks. In addition, it allows you to create and store notes for later reference. This course explores how to create and manage contacts, tasks, and notes. It also demonstrates how to customize the  more...

Completing Searches Printing Items and Working with RSS Feeds in Outlook 2007 ...7 Microsoft Microsoft Outlook 2007 is a versatile e-mail client application that offers numerous features for interacting and sharing information with others. This course demonstrates the new Outlook 2007 search feature, Instant Search, which is used to locate and manipulate e-mail messages and other Outlook items. It also explores printing options using a variety of print styles. Lastly,  more...

Customizing Outlook 2007 and Using the Journal ...ur needs. Using a timeline you can track items, such as e-mail or phone conversations, within Outlook itself and also externally. In addition, Outlook allows you to configure and customize multiple e-mail accounts so that you can view e-mail messages from many different accounts within a single Outlook interface. This course demonstrates how to customize Outlook to meet a variety of such  more...

Configuring Rules Alerts and Junk E-mail Settings in Outlook 2007 ...mail Settings in Outlook 2007 Microsoft Microsoft Outlook 2007 provides you with the tools you need to efficiently manage your e-mail messages. By using predefined or custom rules and alerts, you can organize your messages by moving, deleting, and forwarding them appropriately, and you can even choose to send an automatic reply to incoming e-mail. Outlook 2007 also provides a Junk E-mail  more...

Data Security Archiving and Working Offline in Outlook 2007 ...ures included in Microsoft Outlook 2007 to protect your e-mail and computer from malicious attacks that can arrive in the form of incoming e-mail messages. The program also provides you with tools used to archive and manage the size of your mailbox to ensure that you can locally store your e-mail messages for future reference. With Outlook 2007 you can choose to work offline and access your  more...

Instant Text and Unified Messaging in Outlook 2007 ...ing in Outlook 2007 Microsoft You can secure your e-mail in Microsoft Outlook 2007 using Information Rights Management (IRM), a feature that allows you to set access permissions for specific messages. Setting these restrictions secures your sensitive information against forwarding, printing, and copying. In addition, when used with an Exchange Server, Outlook 2007 provides you with a  more...

Extending Publisher 2007 Beyond Publications Extending Publisher 2007 Beyond Publications Microsoft You can do more with Office Publisher 2007 than create basic desktop publications. New and enhanced capabilities guide you through the processes of creating and distributing your work either in print, on the Web, or by e-mail. This course explains such Microsoft Office Publisher 2007 features as e-mail and catalog merging capabilities,  more...

Discover Outlook 2007 Set of 3 Discover Outlook 2007: Set of 3 Microsoft  more...

Using SQL Server 2008 Messaging Full-Text Search Scripts Track Changes ...tasks within SQL Server. Developers can also use Database Mail to send messages to mail accounts within a profile. This course demonstrates how to implement Server Broker, change tracking, full-text search, and Database Mail. It also demonstrates how to invoke and use PowerShell to run scripts and perform actions on objects. This course is one of a series in the SkillSoft learning path that  more...

Information Security The Internet Information Security & The Internet To demonstrate how to use the Internet and e-mail securely.  more...

Lotus Notes 8 New Features for End Users ...k and feel which allows users to centrally manage their e-mail, calendar, instant messaging, as well as a host of new productivity tools. This course explores the new features of the user interface, as well as the key enhancements to the core functionality of the Lotus Notes 8. Also discussed are the new editing tools based on the Open Document Format for Office Applications, which allow users  more...

Getting Started with Lotus Notes 8 Using Mail ...Mail IBM Lotus Notes 8 is the most recent release of IBM's messaging and collaboration software. Notes 8 has many features that help increase end users' productivity and manage scheduling, allowing them to streamline the way they work. The core component of the application remains its robust e-mail functionality. This course explores the updated user interface of Notes, and introductory  more...

Scheduling Events Managing Applications Scheduling Events & Managing Applications IBM The Lotus Notes calendar is a key application in the Lotus Notes 8 client that allows users to effectively manage their time and streamline the way they work. Using the Calendar, you can share your free and busy time with colleagues, as well as create and book meetings. This course discusses the calendar interface and how to book appointments and  more...

Working with Instant Messaging Contacts Blogs Working with Instant Messaging, Contacts & Blogs Lotus Notes 8 is a version of IBM's popular feature-rich messaging and collaboration software. Notes 8 ships with updated core features and powerful new capabilities to provide an enhanced user experience. This course discusses how to communicate with colleagues using the updated instant messaging features, and how to add and update e-mail  more...

Using Productivity Tools Accessing Lotus Notes 8 Remotely Using Productivity Tools & Accessing Lotus Notes 8 Remotely IBM Lotus Notes 8 is the latest release of IBM's messaging and collaboration software. Included for the first time in Lotus Notes are word processing, spreadsheet, and presentation applications called Productivity Tools. These tools support the Open Document Format (ODF), which allows users to open and work with office documents  more...

LOTUS NOTES 8 END USER LOTUS NOTES 8: END USER IBM  more...

Discover Outlook 2010 Level 1 Discover Outlook 2010: Level 1 Microsoft  more...

Discover Outlook 2010 Level 2 Discover Outlook 2010: Level 2 Microsoft  more...

DISCOVER OUTLOOK 2010 SET OF 2 DISCOVER OUTLOOK 2010: SET OF 2 Microsoft Technology Skills products combine audio, animation, and software simulation with a simple user interface to make the discovery of these desktop applications both effective and entertaining. Each course is also designed to help users learn at their own pace, allowing them to repeat topics or jump to anywhere in the course.  more...

Creating Popular Web Content (Master Class)-Self Directed ... site, news stories that provoke discussion, successful e-mail newsletters, entertaining webzine articles, a Weblog giving your personal vision to the world, and an electronic version of your resume. Each week, you will receive course materials from me, with guidelines, tips, and challenges, and you will read a chapter in our book, Hot Text: Web Writing that Works. You can email me questions,  more...

Intermediate Technical Writing ... the general standards for good writing as well. You`ll e-mail these instructions to your instructor who will review, comment on, and send them back to you by e-mail attachment. You`ll revise accordingly, e-mail your instructor with any questions or concerns that you have, and then e-mail your revisions back to your instructor. You`ll follow the same process for the recommendation report. The  more...

eMarketing 1.1 ...ering the basics of eMarketing. Each lesson is sent via e-mail and Internet link over a four week period. At the completion of the 5 Lessons there is a final exam administered via e-mail. Students Passing the final exam are given a personalized certificate of completion from the e-Marketing Association.eMarketing Business models Internet history and statistics Banner Advertising strategies  more...

Advanced e-Mail Marketing ...mail Marketing Course provides a contemporary and comprehensive learning program for e-mail marketing. The course is designed for marketers with a general knowledge of e-marketing techniques and processes. Students should complete the e-marketing course first or have general experience in e-marketing prior to taking this advanced course. The course is instructor led via e-mail, a student  more...

Paralegalism Career Overview Start a new career. Students learn about law and the role of the paralegal and what it takes to become one. Paralegals can assist lawyers in the delivery of many basic services. A paralegal`s general knowledge about the American Legal System and specific knowledge about civil and criminal law can enhance a paralegal`s value in the workplace. Gaining an overview of the law can provide students  more...

Introduction to Law This class provides students with the basic principles of law, such as the difference between civil and criminal laws. Students will also explore diverse areas of the law like cyberlaw, insurance, e-commerce and will, trusts and estates. Legal systems exist to serve the interests of the citizenry. Laws under such systems can deal with the public and private safety and health of citizenry, the  more...

Contract Law Contracts form the primary basis for commercial activity in society. Learn the A-Z basics of contract law. By creating rules about what constitutes contracts (basic contract law), society describes those agreements that help a society to conduct business. Specialized rules apply to sales and lease contracts. For this Basic Completion course, students will contact the instructor who will guide  more...

Business Organizations and the Law Learn about different business organizations and the criteria that defines their operations. By allowing for the creation of different kinds of business organizations, society ensures that different kinds of businesses can exist to meet the different demands of the marketplace. These business organizations may appoint individuals to act on their behalf. They also must abide by certain minimal  more...

Property, Regulation and Commercial Paper This course focuses on property interests, the impact of government regulations and how to create and use negotiable instruments. To allow for the more orderly transfer of legal interests, societies have created laws that describe the different types of interests and how to transfer such interests. This course focuses on property interests, the impact of government regulations and how to create  more...

Ethics and the Law This course focuses on the ethics involved in the practice of law Attorneys and paralegals need to engage in ethical behavior, because of the duties they owe to their clients and to the legal system. They have access to clients` information or property or to information disclosed with an expectation of confidentiality. Therefore, attorneys and paralegals need to appreciate the degree to which  more...

Legal Research and Writing ...TIES: This course is comprised of self study, occasional email discussions with the professor, written assignments, submissions, and exams. Students are encouraged to contribute to the discussions with their own knowledge and experiences. Reinforcement of learning is accomplished through course and/or chapter objectives and quizzes for each lesson. Written assignments provide students with the  more...

Legal Nurse Consulting Certificate Program ... used and communication with the course instructor is by email, telephone, fax, and/or US postal mail. Participants can utilize all of any one of these vehicles to communicate with the instructor. The course is presented in four (4) modules (Each module is outlined below, including content and reading assignments. Following the completion of each module, the participant will take an  more...

Authorware for Educators ...ited Authorware software. An instructor is available by e-mail to answer questions about the projects. Taking this course is a very inexpensive way of learning how to develop multimedia programs using a popular authoring program. Someone taking this course should have some experience using a computer in a windows environment. No programming experience is required. This is a self-directed  more...

Learn Authorware In 45 Days ...al version of Authorware. An instructor is available by e-mail to answer questions about the Authoring projects. The course comes with a 45 day trail version of Authorware 5.0. I have found that by learning the basics of Authorware 5.0 one can easily move up to Authorware 6 or 7. If you pay for transportation and room/board I would be willing to offer my class on site. I only teach the basics  more...

Living Online - IC3 Training Solution Covers one of three tested areas of IC3 (Internet and Computing Core Certification) - Living Online. This covers the skills outlined in the Living Online portion of the IC3 certification exam. In it, students will look at how computers affect our daily lives, the relationships among different networks (i.e., computer, telephone, and the Internet), proper "netiquette," and how to keep their  more...

IC3 Training Solution Bundle Covers all three tested areas of the IC3 (Internet and Computing Core Certification) - Key Applications, Living On-Line and Computing Fundamentals. This covers the skills outlined in all three sections of the IC3 Certification Exam. The Computer Fundamentals section explains different computer types, common hardware components, and basic types and needs of software, as well as how software and  more...

Lotus Notes 5.0 Level 1 ...of Lotus Notes 5.0. They will learn to send and receive e-mail, as well as schedule appointments and write to-do lists. This introductory course will teach students the basic features of Lotus Notes 5.0 so they can easily send and receive e-mail and manage databases. Specifically, students will learn the basics of sending and receiving e-mail, working with file attachments, formatting  more...

Lotus Notes 5.0 Level 2 ...work with many Lotus Notes features used in customizing e-mail messages and accessing database material. This course enhances a student's basic understanding of Lotus Notes 5.0 by introducing them to the advanced features of Lotus Notes 5.0. Students will work with many Lotus Notes features used in customizing e-mail messages and accessing database material. Some other topics that will be  more...

Microsoft Outlook 2002 Core ...tudents will learn basic features, such as working with e-mail messages, customizing Outlook to their personal preferences, and managing time using the Calendar, task, and note functions. This course will cover the basic features of Microsoft Outlook 2002. Topics covered include composing messages, sending messages, replying to messages, forwarding messages, creating contacts, scheduling  more...

Microsoft Outlook 2002 Level 1 ...nts will learn include sending, receiving, and managing e-mail messages; creating contacts; using the Calendar to schedule appointments; and understanding and using tasks. This introductory course teaches students the basic features found in Microsoft Outlook 2002. Some skills students will learn include sending, receiving, and managing e-mail messages; creating contacts, using the Calendar to  more...

Microsoft Outlook 2002 Level 2 ...ook 2002. Students will learn how to assign categories to mail messages, propose alternate meeting times, and send task status reports. This course covers intermediate skills for Microsoft Outlook 2002. Topics covered include working with signatures, using the Personal Address Book and specialized mail features, categorizing contacts and messages, archiving mail, working with events and  more...

Microsoft PowerPoint 2002 Level 3 This course is designed to familiarize students with the advanced features of Microsoft PowerPoint 2002. Students will learn how to apply advanced techniques to PowerPoint presentations, such as importing data from other Microsoft applications, adding video and sound clips, and modifying charts and tables in presentations. This course is designed to familiarize students with the advanced features  more...

Microsoft Word 2002 Expert ...ects, such sending a document for review to another via e-mail. Users will also learn how to customize Word to maximize its potential for the type of work they do, such as customizing toolbars and menus and automating tasks. Students will also learn advanced formatting skills, such as how to format one part of a document differently than another and gain insight into how Word can be combined  more...

Microsoft Word 2002 Level 3 ...s, such as sending a document for review to another via e-mail. Users will also learn how to customize Word to maximize its potential for the type of work they do, such as customizing toolbars and menus and automating tasks. Students will also learn advanced formatting skills, such as how to format one part of a document differently than another and will gain insight into how Word can be  more...

Navigating And Exploring The Internet ...rnet, learning about and searching the Web, and sending e-mail. This introductory course teaches students the fundamental skills they need to know in order to use the Internet. Skills students will learn include connecting to the Internet, learning about and searching the Web, understanding and sending e-mail, and using browsers such as Internet Explorer and Netscape Navigator. All these  more...

Navigating And Exploring The Internet 2002 ...s students will learn include understanding and sending e-mail, learning about the Web, and using browsers such as Internet Explorer and Netscape Navigator to view Web pages. This introductory course teaches students the fundamental skills they need to know to use the Internet. Skills students will learn include connecting to the Internet, understanding and sending e-mail, learning about the  more...

Office 2000 Intermediate ...ft Outlook 2000, students will learn to use and customize mail features; use advanced Calendar features; organize items using categories; explore contacts and the journal; and integrate Outlook and Office to manage Office documents. The last part of this course is the section on Presentation Skills. This section takes the student through the process of creating and delivering a successful  more...

Office 2000 Introduction This course introduces students to Microsoft Word, Excel, Access, PowerPoint, and Outlook 2000, as well as containing a section on time management. Students will learn basic features from each one of these courses and gain an introductory knowledge of the applications. They will also learn some techniques to manage time more effectively. Office 2000 Introduction This course introduces students to  more...

Office XP (2002) Intermediate ...l Address Book, categorize contacts and messages, archive mail, and work with events and meetings. Customizing worksheets by changing worksheet attributes, using lists to store and organize worksheet data, and using functions in financial and logical formulas are some features that Microsoft Excel will teach the students. Microsoft Access will show students how to use tables, queries, forms,  more...

Office XP (2002) Introduction This course introduces students to the basic features of Microsoft Office XP. It covers the major new features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Microsoft FrontPage, and Microsoft Outlook. Students will learn the intoductory features that each of these applications has to offer. This course introduces  more...

Outlook 2000 Level 1 ...nts will learn include sending, receiving, and managing e-mail messages; using the Calendar to schedule appointments; and understanding and using tasks. This introductory course teaches students the basic features found in Microsoft Outlook 2000. Some skills students will learn include sending, receiving, and managing e-mail messages; using the Calendar to schedule appointments; and  more...

Outlook 2000 Level 2 ...Some skills they will learn include using and customizing mail features and organizing items using categories. This intermediate course teaches students some of the more advanced features of Microsoft Outlook 2000. Some skills they will learn include using and customizing mail features; using advanced Calendar features such as customizing the Calendar and posting a Web calendar; organizing  more...

Outlook 2000 Proficient ... Skills taught include sending, receiving, and managing e-mail messages; using the Calendar; understanding and using tasks; exploring contacts and the Journal; and integrating Outlook and Office. This comprehensive course teaches students both the basic and more advanced features found in Microsoft Outlook 2000. Some skills students will learn include sending, receiving, and managing e-mail  more...

Outlook 98 Level 1 This course introduces students to the basic features of Microsoft Outlook 98 by working through a series of exercises and scenarios that will instruct them in the functions of numerous buttons, menus, and folders. Students will also learn how to customize Outlook as their desktop Personal Information Manager (PIM). This course introduces students to the basic features of Microsoft Outlook 98,  more...

Word 2002 MOUS This course begins by teaching students the introductory and intermediate features of Microsoft Word 2002 so not only will they learn the basic steps to create and edit their text-based documents, they will also discover how to enhance the look and functionality of them. This course begins by teaching students the introductory and intermediate features of Microsoft Word 2002 so not only will they  more...

Working With Digital Pictures Level 2 ... ways digital images can be used, such as in documents, e-mail, and wallpapers, and then they`ll create contact sheets and Web photo galleries. This course was designed to give home and business users with basic digital imaging skills a closer look at what you can do with digital cameras and image editing software. To accomplish this, students will look at advanced camera features, lenses,  more...

Brilliant Business Writing and Communication ...d to write every day, producing letters, proposals, and e-mail messages that communicate a great deal about themselves and their employers. Many don`t feel comfortable writing, and worry that the impression they`re making on clients and coworkers is anything but positive. It`s time to change all that. Designed explicitly for people in the business world, this course guides students through the  more...

The Art of Professional Telephone Communication Turn your telephone calls into a selling advantage Business and telephone calls go together like salt and pepper. When you use the telephone you are at the disadvantage of not being able to see your customer. There are verbal skills and strategies you can use to turn the telephone into a selling advantage. Tuning in to key words will indicate buying style and presentation preferences. You want  more...

21st Century Assertiveness and the Art of Persuasion 21st Century Assertiveness and the Art of Persuasion examines the cultural, environmental, and emotional aspects of Assertivesness and Persuasion and provides tips and tools to do both in today`s global economy. The quest for dominance in our global economy and how organizations posture themselves to respond to this challenge will make or break their success. 21st Century Assertiveness and the  more...

21st Century Professional Networking ...ful networking practices. Participants will network via e-mail, discussion threads, online chats and where feasibile by telephone. The majority of the work will be accomplished in an asynchronous (any time, any place) environment with synchronous elements scheduled periodically based on participant need and schedules. Textbook for this course is: "Professional Networking for Dummies", Fisher,  more...

Certificate in Technical Writing ...do not. What happens once I register? Once you register e-mail notification will be sent to your instructor and also to you. Course of study begins shortly thereafter. How much time should I devote to study, assignments and projects? Individual learning behaviors and workloads can vary. We think about 5 hours minimum per week should be devoted to the Certificate course of study. I am interested  more...

Certificate in Technical Writing for Current Technical Writers ...do not. What happens once I register? Once you register e-mail notification will be sent to your instructor and also to you. Course of study begins shortly thereafter. How much time should I devote to study, assignments and projects? Individual learning behaviors and workloads can vary. We think about 5 hours minimum per week should be devoted to the Certificate course of study. I am interested  more...

Linux Network Administration Linux Network Administration is the 3rd of three courses required for Linux+ and LPI certification. Security, firewalls, e-mail, web servers and much more is covered in this course.  more...

Linux Complete Set This complete set of Linux Operating System training will get you started in the world of the Linux operating system, Linux networking and Linux administration. This is a basic course to give you a good foundation from which to build on that will lead to certification and more. This course set will walk you through Linux installation and setup, including some of the more difficult topics like  more...

Linux Network Administration Linux Network Administration is the 3rd of three courses required for Linux+ and LPI certification. Security, firewalls, e-mail, web servers and much more is covered in this course. Linux Network Administration covers the key areas of Linux network management, security, e-mail and domain servers. This course also teaches how to set-up Linux web servers as well as how to manage and maintain them.  more...

Adobe RoboHelp Workshop ...o RoboHelp. The instructor will be readily available by e-mail to help with problems and discuss help writing in general. You will be asked to purchase two books for this course: Microsoft Manual of Style for Technical Publications. Although the hardcopy is available for purchase, you are encouraged to use the PDF or help-file version of this resource. Before you purchase this item, contact  more...

E-mail Gems ...mail messages in your company resemble screen versions of the junk mail cluttering mailboxes today? E-Mail Gems helps participants develop screen savvy as they create electronic messages readers view not as junk but as gems. Welcome to E-mail Gems Do e-mail messages in your company resemble screen versions of the junk mail cluttering mailboxes today? E-Mail Gems helps participants develop  more...

ESL for Business - E-mail Communication ... doing self-test grammar exercises and writing practice e-mails aimed toward a particular audience (peers, customers, and management). Instructor feedback on written assignments will guide students in improving their skills. Full Description Many times in business, your written words are your "calling card" to customers, vendors, and even associates and management within your own company. How  more...

ESL for Business - Letters and Memos ... kinds of written communications that you use everyday: e-mail, letters and memos, and those special documents particular to your job. You can take all the courses in the series or only those that fit your needs. What Makes This Course Unique? You might say, "what's different about this course from other ESL courses you can take online?" Unlike "one size fits all" courses, the lessons in this  more...

ESL for Business - Special Documents ... kinds of written communications that you use everyday: e-mail, letters and memos, and those special documents particular to your job. You can take all the courses in the series or only those that fit your needs. What Makes This Course Unique? You might say, "what's different about this course from other ESL courses you can take online?" Unlike "one size fits all" courses, the lessons in this  more...

Microsoft Outlook XP Certification ...g and managing all of your day-to-day information, from e-mail and calendars to contacts and task lists. Welcome to Microsoft Outlook XP Certification Our Outlook XP provides a single location for organizing and managing all of your day-to-day information, from e-mail and calendars to contacts and task lists. Our interactive training series will guide you through this powerful scheduling and  more...

Outlook 2007 Level 1 ...w to create, send, preview, read, reply to, and forward e-mail messages. They ™ll also learn about recalling messages, attaching files to messages, resending messages, marking messages as unread, deleting messages, organizing messages into folders, and previewing and printing messages. Outlook 2007 Level 1 This basic course introduces students to Microsoft Office Outlook 2007. Students  more...

Outlook 2007 Level 2 ...very of messages; request delivery receipts; and create e-mail polls. Outlook 2007 Level 2 This intermediate-level Outlook course builds upon basic skills taught in the Level 1 course. Students will learn how to customize messages by setting default message formats and fonts, as well as by adding signatures, themes, and stationery. They will also learn how to create, activate, and turn off  more...

Record Management & Retention Policy Use ...n the form of paper, computer data, microfilm, electronic mail or voice-mail. Letters, memoranda and contracts are obviously corporate records, as are things such as a desk calendar, an appointment book or an expense record. Record Management A company's corporate records are one of its most important and valuable assets. Almost every employee is responsible for creating or maintaining  more...

Write for Business with Companion CD ...ches employees and students to write clear and engaging e-mail messages, project reports, presentations, proposals, and more. The accompanying Companion CD features additional models, interactive lessons and exercises, and Microsoft Word templates, all in an easy-to-use electronic format. The Companion CD helps you improve your writing and communication skills on an individual basis. The  more...

Build Your Own BIZ - Bootstrap Marketing This course will help you create a marketing plan and learn to promote your product effectively.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business  more...

Microsoft Office Outlook 2003 Level 1 ...ll as showing students how to create, send, and receive e-mail, this course looks at Outlook as a personal information management system. It examines how to add and organize all your contact information and how to manage your time with the calendar feature. This course is designed to introduce students to Microsoft Office Outlook 2003. As well as showing students how to create, send, and  more...

Learn Grammar the Easy Way (Part 1) Designed for people who want to improve their writing by brushing up on the basics of grammar This course is designed for people who want to get a better feel for grammar so that they can strengthen their writing skills. Many times before a person has met you face-to-face, they?ve met you through your words. You may have sent in a cover letter and resume for a job. You may have written a memo  more...

Learn Grammar the Easy Way (Part 2) A continuation of Learn Grammar the Easy Way , this course concentrates common errors in word usage Do you know which sentence in each pair below is correct? The fireworks against the black sky made a dramatic affect. The fireworks against the black sky made a dramatic effect. Neither Bob nor Tom was ready for the test. Neither Bob nor Tom were ready for the test. Its cold. It?s cold. Casey  more...

Creating Popular Web Content (Master Class) ... site, news stories that provoke discussion, successful e-mail newsletters, entertaining webzine articles, a Weblog giving your personal vision to the world, and an electronic version of your resume. Each week, you will receive course materials from me, with guidelines, tips, and challenges, and you will read a chapter in our book, Hot Text: Web Writing that Works. You can email me questions,  more...

Increase Productivity in 60 Minutes or Less ...ured program focusing on three areas: Productivity with E-mail, Effective Time Management, and Efficient Meetings. This program works towards increasing productivity and efficiency throughout the workplace in just 60 minutes or less! As an extra added bonus, when you enroll you will be given up to one year access to this course. Use as a handy desktop reference anytime from anywhere. Increase  more...

Microsoft Office 2000 - Advanced Outlook To describe how to use Outlook 2000 in the integration of desktop applications and to show how Outlook 2000 can be used in most organizational and communications tasks  more...

Microsoft Office 2000 - Beginning Outlook To describe how to use Outlook 2000 in the integration of desktop applications and to show how Outlook 2000 can be used in most organizational and communications tasks  more...

Microsoft Office 2000 - Word for Power Users To provide advanced users of Word 2000 with skills in using mail merge, forms, and macros and in workgroup editing  more...

Lotus Notes 6 End User iNotes To introduce the learner to iNotes - web-based access to the Notes client  more...

Lotus Notes 6 End User Personalizing Notes 6 features To introduce the learner to the options available for personalizing Notes 6 Mail features  more...

Lotus Notes 6 End User Using Notes 6 Mail Remotely To introduce the learner to remote use of Notes 6  more...

Lotus Notes 6 End User Using the Calendar and To Do List features and TeamRoom To introduce the student to the Calendar, To Do List, and TeamRoom collaboration  more...

Lotus Notes 6 End User Using Notes and Notes Mail To introduce the learner to Lotus Notes 6 and its features  more...

Fundamentals of Internet Explorer 6 To provide an overview of the fundamental navigation, saving, printing, help, mail, and media features of Internet Explorer 6  more...

Communication and Leadership ...ployee only to have it done incorrectly. You've sent an e-mail asking for extra help on a project to which you've had several negative responses. What's going on? While these situations could be the result of many different influences, you can eliminate one of the variables by ensuring that your communication style is positive, clear, concise, and to the point. Learn how to coordinate your  more...

Strategies for Building an Online Brand When a product lands on the Internet, the brand becomes more than a mere name; it becomes an interactive brand experience. This course will provide marketers with strategies for building strong online brands by maximizing the interactive nature of the Web. The course begins by identifying key branding objectives and provides useful strategies to take offline brands into an online environment.  more...

IBM Lotus Collaboration using Sametime and QuickPlace To introduce the learner to the IBM Lotus Sametime and QuickPlace collaboration tools  more...

CISSP Domain Operations Security To understand the different mechanisms used to identify different types of attack and their effects, and protect system resources, e-mail and Internet communication to ensure operations security; to prepare candidates for one of the ten knowledge domains assessed in (ISC)2's CISSP certification exam  more...

PowerPoint 2000 Beginning ...ting Headers and Footers 2.6 Sending a Presentation Via e-mail 2.7 Sending a Presentation with a Routing Recipient 3.0 Modifying a Presentation (11 Minutes) 3.1 Changing the Order of the Slides 3.2 Changing the Layout of one or more Slides 3.3 Using the Slide Master 3.4 Using a Design Template 4.0 Working with Text (14 Minutes) 4.1 Spell Check & Promotion and Demotion 4.2 Aligning Text 4.3  more...

PowerPoint 2000 Set of 3 ...ting Headers and Footers 2.6 Sending a Presentation Via e-mail 2.7 Sending a Presentation with a Routing Recipient 3.0 Modifying a Presentation (11 Minutes) 3.1 Changing the Order of the Slides 3.2 Changing the Layout of one or more Slides 3.3 Using the Slide Master 3.4 Using a Design Template 4.0 Working with Text (14 Minutes) 4.1 Spell Check & Promotion and Demotion 4.2 Aligning Text 4.3  more...

Communication Business Etiquette ...eturn phone calls? If so, how soon should you do it? Is e-mail the method of choice for communicating all your ideas, or is another way better? How important is your tone of voice when dealing with a customer? All these questions are a matter of etiquette. How you communicate--in person, over the phone, electronically, and with customers--has a direct effect on how people treat you, on whether  more...

Improving Your Cross-cultural Communications Picture the scene. You've been asked to contact some new clients based over 3,000 miles away. You've never spoken with them before and you're not sure what response you'll get. This is a familiar situation that is played out daily in many organizations around the world. How many times have you found yourself in this situation?Thankfully, there are things you can do to improve your cross-cultural  more...

Outlook 2000 - Proficient ... a desktop information management program that combines e-mail, scheduling features, task management, and contact management. Outlook 2000 also contains collaboration tools, so information can be shared more effectively. DiscoverWare's Discover Outlook 2000 combines audio, animation, and software simulation with a unique user interface to make the "discovery" of Outlook 2000 both effective and  more...

Professional Selling Over the Phone Preparation Strategies ...eir business cards, which include telephone numbers and e-mail addresses. Before you begin calling the potential clients, you need to write a telesales script. You will join your team in a meeting and follow the steps for writing an effective telesales script. Unit 2: Communication Essentials for Telesales (0.5 - 1 hour) Select qualities of an effective teleselling  more...

Professional Selling Over the Phone Prospecting ...es prospects and information to leave on prospects' voice mail. The program provides a process for maintaining a positive attitude and identifies the components of the soft sell. In addition, the program offers the student guidelines for building and maintaining relationships with prospects. Learn To Choose information you should leave on a prospect a a s  more...

Visual InterDev 6 0 Implementing Server Technologies ...or MTS; set package identity and security in MTS; and add mail and search services to a Web site. L earn To: Identify the features and installation requirements of Microsoft Transaction Server (MTS) and the features of MTS components. Identify the elements and views of Microsoft Transaction Server (MTS) Explorer. Identify the guidelines for creating transaction objects.  more...

Frontpage 2000 Expert User C ourse Overview This course prepares IT Professionals to create, organize and manage a Web using FrontPage 2000. L earn To: Import and modify an existing Web. Customize a FrontPage Web. Client-server interaction. C ontent Emphasis Skills-Based A udience This course is intended for end users using Microsoft FrontPage 2000. Participants should have a basic  more...

Oracle Workflow 11i10 Interacting with Processes Notifications Oracle users and end users with knowledge of Oracle 9i SQL and PL/SQL, navigating Oracle Applications 11i, and Oracle 11i E-Business Essentials for Implementers. Learn To: Identify options for testing a workflow process. Identify options for administering workflow processes by using the Administrator Monitor. Identify options for administering workflow processes by using the  more...

Lotus Notes R5 Messaging and Working Remotely ... customize messages; and create local replicas, replicate mail and set up a machine for replication. L earn To: Send messages and attachments. Receive and reply to messages. Organize and customize messages. Create local replicas, replicate mail and set up a machine for replication. C ontent Emphasis Skills-Based A udience This course is intended for end users  more...

Lotus Notes R5 Calendaring and Scheduling ...cept a meeting invitation by using the meeting invitation mail. Accept a meeting invitation tentatively by using the meeting invitation mail. Propose a change of date for a scheduled meeting by using the meeting invitation mail. Delegate a meeting invitation to a specified user by using the meeting invitation mail. Automatically accept meeting invitations. Unit 3: Sharing and  more...

Lotus Notes R5 Managing and Sharing Information ...in the Agent Builder window. Create an agent to reply to mail messages. Create an agent to forward mail messages. Create an agent to send documents. Create an agent to copy documents. Create an agent to delete documents. Copy an agent to a database. Unit 4: Browsing the Web Duration: 1 Hour(s) Identify the features of the different types of Web navigators available in Lotus  more...

Networking Technologies Series TCP IP Protocols ...TP), Trivial File Transfer Protocol (TFTP) and the Simple Mail Transfer Protocol (SMTP). Identify the types of Berkeley utilities. C ontent Emphasis Skills-Based A udience Network managers, network administrators, software developers, and technical support personnel who want to learn about and use TCP/IP. T otal Learning Time 6 - 8 Hour(s) Course Contents  more...

Networking Technologies Series TCP IP Internetwork Mgt ...otocol/Internet Protocol (TCP/IP). The Internet, Internet Mail Protocols, how TCP/IP works with LAN and WAN protocols, the Domain Name Service (DNS), Network File System (NFS), Network Information System (NIS), and managing TCP/IP are subjects that will be covered in this course. L earn To: Examine the services and protocols available in the Internet. Examine the properties of  more...

Introduction to PCs and Software ...rosoft application software, and using the Internet and E-mail. The course covers an introduction to the PC, benefits, components, hardware and software, input and output devices, storage, and general maintenance. Working with Microsoft Windows XP, opening and closing applications, and managing windows and files are also covered. Additionally, the course will cover the main types of Microsoft  more...

PDM and SAP R 3 PDM Introduction Course Overview This course aims to provide all the employees of your company that work with Product Data with an overview of the topic Product Data Management and with an overview of the SAP R/3 PDM module as an integral component of the SAP R/3 ERP System. L earn To: Introduction to PDM. Product Data Management. Product Data in R/3.  more...

Introduction to E-Commerce This course provides the learner with an overview of the state of e-commerce today. It defines electronic commerce and discusses electronic commerce elements. An overview of business-to-consumer and business-to-business electronic commerce is given. This course also addresses issues and technologies available for companies wishing to engage in e-commerce. Learn To: Introduction to  more...

Lotus Notes R5 Messaging and Working Remotely ... customize messages; and create local replicas, replicate mail and set up a machine for replication. L earn To: Send messages and attachments. Receive and reply to messages. Organize and customize messages. Create local replicas, replicate mail and set up a machine for replication. C ontent Emphasis Skills-Based A udience This course is intended for end users that  more...

Lotus Notes R5 Calendaring and Scheduling ...cept a meeting invitation by using the meeting invitation mail. Accept a meeting invitation tentatively by using the meeting invitation mail. Propose a change of date for a scheduled meeting by using the meeting invitation mail. Delegate a meeting invitation to a specified user by using the meeting invitation mail. Automatically accept meeting invitations. Unit 3: Sharing and  more...

Lotus Notes R5 Managing and Sharing Information ...in the Agent Builder window. Create an agent to reply to mail messages. Create an agent to forward mail messages. Create an agent to send documents. Create an agent to copy documents. Create an agent to delete documents. Copy an agent to a database. Unit 4: Browsing the Web Duration: 1 Hour(s) Identify the features of the different types of Web navigators available in Lotus  more...

Word 2000 Fundamentals ...st. Save a document. Send a saved Word document using e-mail. Save a document with a different name to a different folder. Save a document as a Web page. Access help on a specified subject by using the Office Assistant. Identify the functions of different tabs in the Microsoft Word Help Window. Unit 3: Managing Documents Duration: 2 Hour(s) Match the components of the Open  more...

Word 2000 Proficient User ...lip Art, graphics and presentation enhancements; create a mail merge; and create envelopes and labels by merging an address list. L earn To: Format and proof a document. Enhance a document with drawing objects, charts, Clip Art, graphics and presentation enhancements. Create a mail merge. Create envelopes and labels by merging an address list. C ontent Emphasis  more...

Excel 2000 Fundamentals Course Overview This course provides participants with the fundamental skills to use Microsoft Excel 2000 on a daily basis in their workplace. At the completion of this course, students will learn how to create and save a new workbook; add and manipulate worksheets; enter and manipulate data in single and multiple cells; use formulas and functions; format workbooks, worksheets and cells; and  more...

PowerPoint 2000 Expert User Course Overview This course provides participants with the advanced features of Microsoft PowerPoint 2000 to create powerful presentations. At the completion of this course, students will learn how to create and modify charts and tables; import data from other sources; prepare support elements for a presentation; and broadcast a presentation on the Web. L earn To: Create and modify a  more...

Site Server 3 0 Implementation - Part 3 ...nalized Content. Identify tasks associated with creating mail delivery through channels. Identify the methods that multicast use to optimize the transmission of channels. Perform the steps to configure an Active Channel Multicaster project. Unit 2: The Knowledge Manager Duration: 2 - 3 Hour(s) Identify the methods that Knowledge Manager uses to make information available. Match  more...

Visual InterDev 6 0 Implementing Server Technologies ...or MTS; set package identity and security in MTS; and add mail and search services to a Web site. L earn To: Identify the features and installation requirements of Microsoft Transaction Server (MTS) and the features of MTS components. Identify the elements and views of Microsoft Transaction Server (MTS) Explorer. Identify the guidelines for creating transaction objects.  more...

Internet Explorer 5 0 Fundamentals ...ed features of IE 5.0. Send, receive and customize E-mail. Subscribe and access a Newsgroup by using Outlook Express. Join a meeting by using NetMeeting. C ontent Emphasis Skills-Based A udience This course is intended for end users that are looking to use the features of Microsoft Internet Explorer 5.0. Participants should have completed Microsoft Windows 98  more...

Outlook 2000 Expert User ...s of offline folders. Identify the advantages of Remote Mail. Create an offline folder file. Copy the Global Address Book to the offline computer. Add public folders to the Favorites folder in the offline folder file. Identify the synchronization options for offline and server folders. Configure Outlook 2000 to Open Offline. Create a personal folder file. Set the delivery  more...

Frontpage 2000 Expert User Course Overview This course prepares IT Professionals to create, organize and manage a Web using FrontPage 2000. L earn To: Import and modify an existing Web. Customize a FrontPage Web. Client-server interaction. C ontent Emphasis Skills-Based A udience This course is intended for end users using Microsoft FrontPage 2000. Participants should have a basic  more...

Exchange Server 5 5 Concepts and Administration - Part 1 ...ver Administration Tools with their functions. Create a mailbox by using User Manager for Domains extension (Mailumx.dll). Unit 3: Working with Recipients Duration: 2 Hour(s) Match the recipient object types with their functions. Match the common recipient object tabs with their functions. Create a recipient container by using the menu bar of the Microsoft Exchange  more...

Exchange Server 5 5 Concepts and Administration - Part 2 ...rs while working online. Sequence the steps to download mail headers from a Microsoft Exchange server to a remote client. Match the various RPC methods with the mechanisms they use for communicating with an Microsoft Exchange server. Configure the order of protocols RPCs use to connect from a Windows NT or 95 client to an Microsoft Exchange server. Identify the tasks that can be  more...

Exchange Server 5 5 Concepts and Administration - Part 3 ...Create a public folder by using Microsoft Outlook. Send mail to a public folder by using Microsoft Outlook. Grant permissions to users for creating top-level public folders by using Microsoft Exchange Administrator. Configure public folder permissions by using Microsoft Outlook. Propagate the properties of a top-level folder to its subfolder by using the Microsoft Exchange  more...

Exchange Server 5 5 Design Implementation - Part 1 Course Overview This is the first course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Identify the features of shared-file messaging systems and client/server messaging systems. Identify the core and additional  more...

Exchange Server 5 5 Design Implementation - Part 2 ...nectors with their functions. Identify the functions of Mail Directory Synchronization service. Sequence the steps for adding a server to a site. Identify the functions of the Knowledge Consistency Checker (KCC). Sequence the steps performed by the KCC to compare information contained in servers within a site. Sequence the events used by servers to maintain up-to-date directory  more...

Exchange Server 5 5 Design Implementation - Part 3 ... Directory Replication. Create a Public Folder, send mail to it and set up the visibility of the Public Folders. C ontent Emphasis Skills-Based A udience This course is intended for support professionals of Microsoft Exchange Server 5.5. Participants should have completed Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Microsoft  more...

Exchange Server 5 5 Design Implementation - Part 4 ...ver and the Internet. Install and configure Internet Mail Service. Identify the components of USENET network. C ontent Emphasis Skills-Based A udience This course is intended for support professionals of Microsoft Exchange Server 5.5. Participants should have completed Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Microsoft  more...

Exchange Server 5 5 Design Implementation - Part 5 ... Access. Access Exchange Server public folders and a mailbox by using Internet Explorer 4. C ontent Emphasis Skills-Based A udience This course is intended for support professionals of Microsoft Exchange Server 5.5. Participants should have completed Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Microsoft Exchange Server 5.5 Concepts  more...

Exchange Server 5 5 Design Implementation - Part 6 ...s Notes. Configure and manage Connector for Lotus cc:Mail. Identify the functionality of a Microsoft Mail Connector. Configure the Microsoft Mail Connector. Implement directory synchronization and manage Microsoft Schedule+ Free/Busy Connector. C ontent Emphasis Skills-Based A udience This course is intended for support professionals of Microsoft Exchange  more...

Introduction to the Internet and World Wide Web ...ants will learn how to browse the Web, send and receive e-mail, post messages to newsgroups, and perform Web searches. L earn To: Identify the features of the Internet. Identify the features of the World Wide Web (WWW). Identify the business uses of the Internet and the intranet. Identify the options used to connect to the Internet. Identify the criteria for  more...

Lotus Notes 6 New Features of IBM Lotus Notes 6 ...and Contact management, and additional functionality with Mail Rules, Signatures, and Attachments. Learn To To identify new features of the Logon and Logout boxes in Lotus Notes 6. To identify parts of the Lotus Notes 6 interface. To identify options for searching with Lotus Notes 6.  more...

Lotus Notes 6 Moving to IBM Lotus Notes 6 ...earner is given instruction in the establishment of their mail environment, including such procedures as setting up a filing system for incoming messages, customizing outgoing messages, and managing the Address book. They are also given instruction in creating, receiving and managing messages, and working with the Calendar - for example, tracking meetings - and the To Do list. The course then  more...

E-Commerce Security ...dentify the technologies that allow for secure electronic mail. Identify the role of a Virtual Private Network (VPN) in e-commerce. Unit 3: Authentication and Authorization (2 hours) Identify authentication methods for individuals. Identify the role of passwords in authentication processes. Identify types of tokens used in authentication processes. Identify the features  more...

Outlook 2000 Curriculum The Microsoft Outlook 2000 Curriculum includes the following courses: Microsoft Outlook 2000 Fundamentals Microsoft Outlook 2000 Proficient User Microsoft Outlook 2000 Expert User To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Lotus Domino R5 Sys Admin Part 2 Replication Mail Routing Basics Strategies ... topology in a given situation; and sequence the steps of mail routing in Domino mail system and identify the situations in which different mail routing topologies are used. L earn To: Identify the significance of replication in Domino R5 network administration and select the appropriate replication topology in a given situation. Sequence the steps of mail routing in Domino mail  more...

Lotus Domino R5 System Admin Part 3 Server Setup Configuration Course Overview This is the third course in a ten part series for system administrators who are responsible for Domino server and Notes client. At the completion of this course, students will learn how to install the first server; and configure the server audience for the first server by using the Advanced Configuration setup method. L earn To: Install the first server. Configure  more...

Lotus Domino R5 System Admin Part 4 User Setup Configuration ...s to be performed for migrating a group of users from cc: Mail to Domino R5. Unit 3: Notes R5: Installation and Configuration Duration: 2 Hour(s) Install the Notes Client. Configure Notes R5 by using the Lotus Notes Client Configuration Wizard. Identify the benefits of a mobile directory catalog. Create a location document. Configure a location document to enable Internet  more...

Lotus Domino R5 System Admin Part 5 Advanced Notes Mail Routing ... will learn how to identify the contents of the different mail routing documents in a Domino directory; configure mailing options, such as forwarding address, messaging size, priorities and shared mail; and implement mail optimization features for improving server performance and identify mailing restrictions. L earn To: Identify the contents of the different mail routing documents in  more...

Lotus Domino R5 System Admin Part 6 Advanced Internet Mail Routing ...entify the basic messaging concepts related to the Domino mail system, set up SMTP routing and identify sample mail routing configurations; customize Domino mail system by setting up address resolution, restricting inbound mail and outbound messages from a Domino mail system; and set up the POP3 and IMAP services and their users. L earn To: Identify the basic messaging concepts  more...

Lotus Domino R5 System Admin Part 7 Security Planning Implementation ...rs and Authors field, and document encryption; and secure mail by encrypting and signing mail. L earn To: Plan and implement Domino security at an organization. Control the access to user IDs and Domino servers. Secure Domino database by using database ACLS, roles, and forms and view access lists. Secure a document by using Readers and Authors field, and document encryption.  more...

Lotus Domino R5 System Admin Part 9 Managing a Notes Domino Env ...P. Recertify a user ID by using AdminP. Create a user's mail file automatically in the background by using AdminP. Move a user's mail file from a specified server by using AdminP. Rename a specified server by using AdminP. Delete a specified server by using AdminP. Recertify a specified server ID by using AdminP. Create replicas of specified databases on specified servers by using  more...

Lotus Notes R5 System Admin Part 10 Monitoring a Notes Domino Env ...ges to ensure the integrity of the Domino system; monitor mail and database replication; and perform backup tasks, restore lost IDs and passwords, and recover lost data. L earn To: Identify the monitor server, database and user activity on the Domino server. Monitor the statistics and events of Domino servers by using monitors, probes and event messages to ensure the integrity of  more...

Lotus Domino R5 System Administration Curriculum ...tructure. Lotus Notes R5 Sys. Admin. Part 2: Replication&Mail Routing Basics&Strategies Lotus Notes R5 System Admin. Part 3: Server Setup & Configuration Lotus Notes R5 System Admin. Part 4: User Setup & Configuration Lotus Notes R5 System Admin. Part 5: Advanced Notes Mail Routing Lotus Notes R5 System Admin. Part 6: Advanced Internet Mail Routing Lotus Notes R5 System Admin. Part 7:  more...

Project 2000 Fundamentals Course Overview As the first in a two-part series, this course will provide learners with a foundation for using Project 2000. Learners will be given a thorough overview of the features of Project. Learners also will be taught how to create, communicate and track a Project plan. L earn To: Identify the uses of the new features in MS Project 2000. Create a project file. Create and  more...

GroupWise 5 5 Admin Part 1--System Fundamentals ...description. View a message using QuickViewer. Create a mail message using the GroupWise client. Identify the default GroupWise calendar views. Post an appointment. Schedule a group appointment. Create a Multi-User list. Create a task. Create a reminder note for another person. Create a folder using the GroupWise client. Link a message to a folder using the GroupWise client. Share a  more...

UNIX--Part 2 Advanced Topics for Users Course Overview The second course in the UNIX curriculum teaches end users a little about how UNIX works and handles resources. It shows how UNIX can be best used by advanced users in a UNIX-based enterprise. This course can even act as a starting primer for users interested in becoming administrators. L earn To: Identify the hardware requirements for a UNIX system. Identify the  more...

Exchange 2000 Server--Part 1 Installing ... Internet messaging connectivity, connectivity to foreign mail systems. This course presents the students with both theoretical and practical instruction in the subject of installing Microsoft Exchange 2000 Server. This instruction will cover initial installs and upgrades from Exchange 5.5. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Exchange 2000 Server Overview  more...

Exchange 2000 Server--Part 2 Configuring ...res, improved clustering, and native support for Internet mail formats are covered. The instruction will cover configuring objects for messaging and collaboration, configuring and managing a Public Folder solution, and configuring and monitoring client connectivity. The course will also focus on troubleshooting client connectivity problems. L earn To: Identify the features of the  more...

Exchange 2000 Server--Part 3 Administering ...ntify the features of Exchange System Manager. Create a mailbox-enabled user. Create a mail-enabled user. Create a mail-enabled group. Identify the data to include when performing a backup. Identify the features of online backup with Windows 2000. Identify the server backup features of Windows 2000. C ontent Emphasis Skills-Based A udience Candidates for this exam  more...

Exchange 2000 Server--Part 4 Connectivity ... Internet messaging connectivity, Connectivity to foreign mail systems. Students are expected to have completed a great deal of Windows 2000 training, including the Designing a Directory Services Infrastructure series, prior to beginning this course. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Message Connectivity Management Duration: 2 - 3 Hour(s) Identify  more...

Exchange 2000 Server--Part 5 Growth ... Internet messaging connectivity, connectivity to foreign mail systems. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Monitoring Exchange 2000 Services Duration: 2 - 3 Hour(s) Verify server and connector status. Identify the features of server monitors. Identify the features of the System Manager snap-in. Use Windows 2000 Performance Monitor. Set an  more...

Exchange 2000 Infrastructure Design--Part 1 ...rious types of data losses with minimal downtime for your mail system. The design of a suitable security system for the Exchange 2000 organization will also be covered. L earn To: Identify the features of the relationship between Exchange 2000 Server and Active Directory. Identify the guidelines for determining the number of forests in your Exchange 2000 Server structure. Identify  more...

Exchange 2000 Infrastructure Design--Part 2 ...ing your client's needs and determining which of the many mail clients available makes the most sense for your organization. L earn To: Identify the connectivity features of the Active Directory Exchange environment. Identify the features of the DNS configuration for Exchange 2000 Server. Identify methods of troubleshooting DNS name resolution problems. Identify the features of  more...

Exchange 2000 Infrastructure Design--Part 3 ...ons can migrate to Exchange while coexisting with another mail system. It provides an overview of the things you need to consider when planning, implementing, and testing a coexistence and migration strategy for your organization. A range of coexistence and migration scenarios for different types of organizations with varying needs and goals are presented to the learner in this course. L  more...

Exchange 2000 Infrastructure Design--Part 4 ...features of Post Office Protocol v. 3 (POP3) and Internet Mail Access Protocol v. 4 (IMAP4). Identify the features of Hypertext Transfer Protocol (HTTP) protocol. Identify the factors to consider when creating a maintenance plan. Identify the guidelines for testing an Exchange 2000 Server system implementation. Identify the elements of Exchange 2000 Server trend analysis. C ontent  more...

SCO SVR 5 --Part 2 Network Administration Course Overview This second course in the SCO SVR 5 implementation track covers internetworking connectivity, systems, services, and security. Wherever possible, It focus's on the tools and features specific to SCO SVR5. L earn To: Identify the features of the Printer Setup Manager. Identify the command-line interface (CLI) commands used to configure printing in UnixWare 7.  more...

Solaris Administration Curriculum Course Overview This curriculum covers basic user and system administration in the Solaris environment. It focuses on the common skills that an administrator will perform and how they are handled in this flavor of Unix. Students will learn internetworking connectivity, systems, services, and security. Wherever possible, there is a focus on the tools and features specific to Solaris. L earn  more...

Solaris--Part 1 Basic Administration ...ystem Analyst, Web Administrator, Database Administrator, Mail Administrator, Network Engineers. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Installation and Startup Duration: 2 - 3 Hour(s) Identify the functions of the Unix system administrator. Identify the features of the Solaris operating environment. Identify the methods for installing Solaris.  more...

Solaris--Part 2 Network Administration ...ify the features of automounter. Identify features of e-mail services. Identify the characteristics of sendmail. Identify the features of POP3. C ontent Emphasis Skills-Based A udience System Manager, System Administrator, System Analyst, Web Administrator, Database Administrator, Mail Administrator, Network Engineers. Specifying, installing and administering UNIX systems  more...

HP-UX--Part 2 Network Administration Course Overview In this course, you will learn about printers and terminals in a HP-UX system. You will also learn about network connections and services. L earn To: Identify the capabilities of printers in HP-UX. Add a local printer by using System Administration Manager (SAM). Identify the procedure to manage print queue jobs by using System Administration Manager (SAM).  more...

SQL Server 2000 Database Admin Part 5 Maint SQL Server 2000 ... SQL Server Agent. Identify guidelines for using SQLAgentMail and SQL Mail. Configure a Microsoft Outlook Exchange profile for your administrative account. Identify the goals of SQL Server 2000 monitoring. Identify guidelines for performance tuning. Identify the factors to consider when detecting database performance problems. Audience The audience for this course include system  more...

Office XP-New Features Curriculum ...ftware. Additionally, there is an emphasis on database, e-mail, and Internet software. This curriculum consists of two Skill Builder courses: Course 74010 Microsoft Office XP - New Features Part 1: Overview, Word, Excel and PowerPoint Course 74011 Microsoft Office XP - New Features Part 2: Access, Outlook and FrontPage Learn To See individual course descriptions for specific course  more...

Office XP New Features Part 2 Access Outlook FrontPage ...Office XP software. The course emphasis is on database, e-mail, and Internet software. Learn To Identify the undo and redo capabilities of Access 2002. Learn To: Identify the features of error logging in database conversions. Learn To: Convert a database from a previous version to Access 2002 format. Learn To: Identify the enhancements to the message header area in Outlook 2002. Learn To:  more...

Outlook XP Fundamentals ...k 2002. Individuals will learn how to open and reply to e-mail messages, insert attachments in messages and schedule appointments in the Outlook Calendar. Learn To • Start and exit Outlook 2002. • Identify the components of the Outlook 2002 interface. • Obtain help by using the Outlook 2002 Office Assistant. • Open a Microsoft Office file attachment. •  more...

Outlook XP Proficient User ...ll work in a networked environment which requires using e-mail for one-to-one, as well as group contacts as well as for arranging meetings and appointments through Microsoft Outlook. Outlook Proficient User requires a higher level of skill as it presupposes some familiarity with the software. Learners taking Microsoft Outlook 2002 Proficient User should have completed the Microsoft Outlook 2002  more...

Outlook XP Expert User ...folders. • Identify the advantages of using remote mail. • Create an offline folder file. Audience The audience for this course includes Secretarial, Clerks, Typists, CSRs, Office Managers, Web Designer-Developers, System Administrators, and Database Administrators. Typically learners will work in a networked environment which requires using e-mail for one-to-one, as well  more...

Word XP Proficient User ...dArt, graphics, and diagrams. Lastly, learners will cover mail merge and workgroup collaboration. Learn To • Insert page numbers into a document. • Insert a header and a footer into a document. • Insert a date and time into a document. • Insert a clip art image into a document. • Create a drawing object in a document. • Add WordArt to a document.  more...

Word XP Expert User ...t. • Distribute a document for revision by using e-mail. • Revise a document by using the Track Changes feature. • Merge reviewed versions of a document. • Create a table of contents in a document. • Modify a table of contents in a document. • Create a table of figures in a document. Audience The audience for this course includes End Users,  more...

ISA Server 2000 Curriculum ...l client services and applications, such as Web access, e-mail, Telnet, FTP, virtual private networking (VPN), desktop management, and access control policies. This curriculum is mapped to MCSE certification and covers exam number 70-227. Content Emphasis Informational Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits  more...

ISA Server 2000 Curriculum ...l client services and applications, such as Web access, e-mail, Telnet, FTP, virtual private networking (VPN), desktop management, and access control policies. This curriculum is mapped to MCSE certification and covers exam number 70-227. Content Emphasis Informational Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits  more...

ISA Server 2000 Part 1 Setup Access Policies ...l client services and applications, such as Web access, e-mail, Telnet, FTP, virtual private networking (VPN), desktop management, and access control policies. This course is mapped to MCSE certification and covers exam number 70-227. Content Emphasis Informational Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits  more...

ISA Server 2000 Part 1 Setup Access Policies ...l client services and applications, such as Web access, e-mail, Telnet, FTP, virtual private networking (VPN), desktop management, and access control policies. This course is mapped to MCSE certification and covers exam number 70-227. Content Emphasis Informational Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations ...l client services and applications, such as Web access, e-mail, Telnet, FTP, virtual private networking (VPN), desktop management, and access control policies. This course prepares learners for Microsoft exam number 70-227. Content Emphasis Informational Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations ...l client services and applications, such as Web access, e-mail, Telnet, FTP, virtual private networking (VPN), desktop management, and access control policies. This course prepares learners for Microsoft exam number 70-227. Content Emphasis Informational Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language  more...