Online Mail eLearning Training

Online Course: Predictive Analytics Applied Online Edition ... of Q-and-A support with the instructor via telephone or email. Each session of this self-paced e-learning program may be viewed at your convenience (after the release date of July 7, 2008). Since no travel is required and the registration fee is one-third the fee of the in-person training, it provides an economical alternative for ramping up on predictive analytics. ----------------------- more...

Working With Digital Pictures Level 2 This course was designed to give home and business users with basic digital imaging skills a closer look at what you can do with digital cameras and image editing software. To accomplish this, students will look at advanced camera features, lenses, automatic and creative controls, accessories, and basic color concepts. Using a camera, students will also zoom, record dates and times, and use more...

Authorware for Educators This course is for educators who want to learn the basics of a multimedia authoring program in a short amount of time. Authorware can be used to create all kinds of interactive multimedia programs such as performance-support applications and educational games. The textbook for this course guides you step by step through the development of several Authorware projects. Each lesson in the textbook more...

Learn Authorware In 45 Days ...al version of Authorware. An instructor is available by e-mail to answer questions about the Authoring projects. The course comes with a 45 day trail version of Authorware 5.0. I have found that by learning the basics of Authorware 5.0 one can easily move up to Authorware 6 or 7. If you pay for transportation and room/board I would be willing to offer my class on site. I only teach the basics more...

Navigating And Exploring The Internet This introductory course teaches students the fundamental skills they need to know in order to use the Internet. Skills students will learn include connecting to the Internet, learning about and searching the Web, and sending e-mail. more...

Navigating And Exploring The Internet 2002 This introductory course teaches students the fundamental skills they need to know in order to use the Internet. Skills students will learn include understanding and sending e-mail, learning about the Web, and using browsers such as Internet Explorer and Netscape Navigator to view Web pages. more...

Advanced e-Mail Marketing The Advanced e-mail Marketing Course provides a contemporary and comprehensive learning program for e-mail marketing. more...

Lotus Notes 5 0 Level 1 This introductory course will teach students the basic features of Lotus Notes 5.0. They will learn to send and receive e-mail, as well as schedule appointments and write to-do lists. more...

Lotus Notes 5 0 Level 2 This course introduces students to advanced features of Lotus Notes 5.0. They will work with many Lotus Notes features used in customizing e-mail messages and accessing database material. more...

Microsoft Outlook 2002 Core In this course, students will learn basic features, such as working with e-mail messages, customizing Outlook to their personal preferences, and managing time using the Calendar, task, and note functions. more...

Microsoft Outlook 2002 Level 1 This introductory course teaches students the basic features found in Microsoft Outlook 2002. Some skills students will learn include sending, receiving, and managing e-mail messages; creating contacts; using the Calendar to schedule appointments; and understanding and using tasks. more...

Microsoft Outlook 2002 Level 2 This course covers intermediate skills for Microsoft Outlook 2002. Students will learn how to assign categories to mail messages, propose alternate meeting times, and send task status reports. more...

Outlook 2000 Level 1 This introductory course teaches students the basic features found in Microsoft Outlook 2000. Some skills students will learn include sending, receiving, and managing e-mail messages; using the Calendar to schedule appointments; and understanding and using tasks. more...

Outlook 2000 Level 2 This intermediate course teaches students some of the more advanced features of Microsoft Outlook 2000. Some skills they will learn include using and customizing mail features and organizing items using categories. more...

Outlook 2000 Proficient This comprehensive course teaches students both the basic and more advanced features found in Microsoft Outlook 2000. Skills taught include sending, receiving, and managing e-mail messages; using the Calendar; understanding and using tasks; exploring contacts and the Journal; and integrating Outlook and Office. more...

Creating a Web Presence ...for computers to find where your website is hosted E-mail - An important part of your web presence Content Providers - You don't need to perform all of the work! CGI Scripts - Important for dynamic content and interaction with your customers Backup and Recovery - An important thing to consider in building your web presence Promotion - You have a site, but if nobody more...

Linux Network Administration Linux Network Administration is the 3rd of three courses required for Linux+ and LPI certification. Security, firewalls, e-mail, web servers and much more is covered in this course. more...

Microsoft Outlook 2002 Experts In deze cursus worden de geavanceerde functies van Outlook 2002 behandeld. Van cursisten wordt verwacht dat zij de cursussen Outlook Beginners en Gevorderden hebben gevolgd. Tot de onderwerpen die in de lessen worden behandeld behoren o.a.: berichtopmaak en -sjablonen, berichtbeveiliging, netwerkconfiguratie, nieuwsgroepen, instant messaging en externe e-mail gebruiken. Deze cursus is uitermate more...

Introduction to PCs and Application Software This course is intended for end users who are looking to learn basic concepts and components of a computer. Participants will be introduced to basic features and functionality of Windows 95, software applications, e-mail and the Internet. more...

Communication Skills: Effective Writing MAXIM TRAINING The written word remains one of the most common forms of communication at work, yet it frequently fails to achieve the required RESULTS. To be able to write effectively is now even more important in the electronic age of word processing and e-mail. If the medium is efficient the message should be too!! "Effective Writing" gives you a range of practical techniques for writing more...

Writing Skills: Writing Direct Mail Clear writing demonstrates clear thinking and in business writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results through direct mail. It gives guidelines on planning and structuring your mail shot, examines the language you choose to enhance your message and gives tips and hints on effective follow up. Whether you're more...

Effective Email Series: Policies and Procedures ...mail for routine internal communication. While many see this as an improvement on previous methods and a more open and informal way of communicating, others see it as an attention-grabbing and invasive means of communication. There are some disadvantages to the use of e-mail, but they are generally outweighed by advantages. In order to protect IT systems and employees, organisations will more...

Effective Email Series: Send the Right Message ...speed of communication is increasing beyond belief, and e-mail has revolutionised the way we operate. We have the power at our fingertips to communicate instantly - to hundreds of people - wherever they maybe. But writing quickly doesn?t mean the same as communicating effectively. A hasty e-mail can annoy, confuse or fail to impress. Anyone can click the buttons, but making e-mail "click" more...

Effective Email Series: Managing Your E-mail Unlike written communication, e-mail can arrive at any time of the day, demanding your attention. The increasing volumes of e-mail are creating stress and overload for today?s business workers. Controlling what you receive is a major step towards managing e-mail, and even people who receive relatively few e-mails a day may not always cope with them effectively. more...

IBM Lotus Domino Designer 6: Preparing Domino R4 Developers This is the second course of the series on the new features of Domino 6. This course teaches how to manage Web users and files. You will also learn how to control mail and about the LDAP enhancements in Domino 6. Finally, you learn about performance optimization in Domino 6. This includes monitoring the server environment and the various methods used to improve performance. more...

Excellence in Service: Communicating with Your Customers In Excellence in Service: Communicating with Your Customers, you will learn how to build rapport with your customers, and you will learn how nonverbal communication is interpreted by customers. In addition, you will learn telephone skills, including how to project professionalism and how to provide quality customer service over the telephone. Finally, you will learn how to communicate effectively more...

Business Writing: The Fundamentals In Business Writing: The Fundamentals, participants learn how to use writing to effectively communicate information. They learn how to use the writing process to construct a well-defined idea and focus on a specific audience. They also learn the proper format for various written pieces, such as business letters, e-mail messages, and memos. more...

Microsoft Windows 98 Power User This course is for users who want to take advantage of the most advanced features and capabilities of Windows 98. At the completion of this course participants will learn to connect to the Internet with Internet Explorer; send e-mail messages with Outlook Express; configure their computer to suit individual work styles; maintain files by timely backup of a hard drive, restoring files and updating more...

Microsoft Word 2000 Proficient User This course provides participants with the intermediate skills to use Microsoft Word 2000 on a daily basis in their workplace. At the completion of this course, students will learn to format and proof a document; enhance a document with drawing objects, charts, Clip Art, graphics and presentation enhancements; create a mail merge; and create envelopes and labels by merging an address list. more...

Microsoft Visual InterDev 6.0: Implementing Server Technologies This is the final course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the features and installation requirements of Microsoft Transaction Server (MTS) and the features of MTS components; more...

Getting Started with Microsoft Windows XP To describe the basic skills and configurations necessary to start using the Windows XP operating system First-time computer users; first-time users of Windows operating systems; students with a basic knowledge of other Windows products seeking an introduction to Windows XP more...

Internet Basics The Internet represents the transformation and evolution of the information age. It has emerged as a powerful tool for communication and information sharing, that is making a major impact on people all over the globe. In other words, the Internet is an information super-highway that has compressed the world into a cyber colony. This, in turn, has revolutionized the way people interact with each more...

Preparing for the Executive-level Sale Simulation ...nt representative with DME Corporation, a national direct mail service provider. Your company has recently made a large investment toward the goal of becoming a "one-stop" shop with its new Fulfillment Division. You are charged with selling the new fulfillment service to your existing client base, as well as prospecting for new accounts. As you begin preparing to sell the new service, you more...

Closing Executive-level Sales Simulation ...account executive with DME Corporation, a national direct mail service provider. Your company recently made a large investment toward the goal of becoming a "one-stop" shop and now offers fulfillment services. You are responsible for selling these new services to your existing client base, as well as prospecting for new accounts. You have previously identified, researched, and analyzed a more...

Initiating Outbound Sales Calls ...rse, you will learn the strategies for dealing with voice mail and call screeners and for making a successful initial contact with a customer. You will also learn the four profile types and strategies for creating account profiles. In this course, you will learn how to assess a sales opportunity, the four factors used to qualify an outbound sales opportunity, and strategies for qualifying a more...

Inside Sales Skills Simulation You are an inside sales representative for Muscle-Bound Fitness, a franchise of fitness facilities with a unique corporate wellness offering. In this simulation, your boss has asked you to contact a potential new customer. This new lead, a network television station known as TV-22, is a perfect candidate for Muscle-Bound's corporate wellness program, and your job is to convince them of such by more...

Technical Support Essentials These days, technical support agents (TSAs) can't provide world-class technical service and support unless they understand contact center technology. They also need to understand the various elements and stages of a call--and what to do with the information gained. This course explains contact center technology and TSA activities. It covers the technology that links the TSA to the customer and to more...

Developing Customer Satisfaction Surveys By the time most people have the chance to develop their first survey, they've seen so many that it seems like developing one will be a piece of cake. To an extent, they're right. Developing a GIGO (Garbage In/Garbage Out) survey is a no-brainer. Developing a survey that gets valid, reliable data, however, is both science and art. In this course, you'll learn to use the principles of survey design more...

Effective Communication Skills ...how to adapt your writing skills to communicate through e-mail and to document incidents. This course helps to prepare learners interested in the HDI CSS Certification, which is targeted to individuals wishing to qualify to work in a customer support center or help desk environment. Individuals interested in the Help Desk Institute's (HDI) Customer Support Specialist (CSS) certification; front more...

Essentials of Electronic Communication ...mail lately--family members keeping in touch, university students submitting assignments, companies offering products for sale, and office workers carrying out their daily business tasks. Most e-mail users can improve their e-mail skills by learning more about the basic features and potentials of e-mail. Any business person will benefit from developing an understanding of e-mail essentials. more...

Optimizing Email at Work ...mail is used to do everything from processing orders to supplying information. Because of the limitations of telephone communication when people who are very busy or sometimes in different time zones work together, e-mail use is on the rise in U.S. E-mail offers a plenitude of new opportunities for business, but understanding how to properly use it is essential in order to take advantage of more...

E-mail and Organizational Communication ...mail is much more than sending information back and forth. This communication tool can change your entire organization. E-mail can affect how you communicate, where you work, what you do and even when you do it. This course will help you harness the power of e-mail and show you ways to optimize your e-mail use for maximum productivity and success. The target is individuals who use e-mail for more...

E-mail as a Marketing Tool ...with useful strategies to help you incorporate electronic mail into your marketing approach. Learn how to communicate effectively with your customers through e-mail. You and your company will benefit from better customer relations and increased sales. This course is specifically targeted at individuals who use e-mail for their personal correspondence or while doing their jobs; managers and more...

Improving Your Cross-cultural Communications Picture the scene. You've been asked to contact some new clients based over 3,000 miles away. You've never spoken with them before and you're not sure what response you'll get. This is a familiar situation that is played out daily in many organizations around the world. How many times have you found yourself in this situation? Thankfully, there are things you can do to improve your cross-cultural more...

E-mail and Internet Use ...mail and Internet technologies are rapid communication and information tools that spell success for any person or business that knows how to take advantage of them. However, there are dangers in the use of this advanced technology. This course outlines the pitfalls involved in using e-mail and accessing the Internet through a company's network, and the policies that are often implemented to more...

Code of Conduct - Doing Business This course enables you to identify areas of importance in business ethics and identify the topics of importance in data security. Compliance areas covered include honesty and fairness, anticompetitive conduct, insider trading, conflicts of interest, sanctions and trade embargoes, bribery, trade secrets, e-mail and Internet use, consumer data privacy, and record retention. All employees within an more...

Data Security Company Information This course explains the guidelines a company must follow to protect its trade secrets and to avoid misappropriating the trade secrets of others. It also details the guidelines and restrictions for the use of e-mail and Internet services provided by your company. All employees within an organization, whether new hires or as a refresher program for long-term employees. more...

Adding Links Images and Flash Objects in Dreamweaver 8 To use links, images, and Flash objects to enhance a web site in Dreamweaver 8 The will be web professionals; end users and home users wishing to create effective Internet or intranet sites quickly and easily; Macromedia Flash 8 developers using Macromedia Dreamweaver 8 to create web pages; individuals wishing to obtain the Dreamweaver 8 Developer certification more...

Adding Links Images and Flash Objects in Dreamweaver MX 2004 To identify how to enhance a web site using links, images, and Flash objects in Dreamweaver MX 2004 Web professionals; end users and home users wishing to create effective Internet or intranet sites quickly and easily; Macromedia Flash MX 2004 developers using Macromedia Dreamweaver MX 2004 to create web pages; individuals wishing to obtain the Dreamweaver MX 2004 Developer certification more...

Using Basic Dreamweaver MX Tools To describe the functions and features of the basic Dreamweaver MX tools Web professionals; home users and end users wishing to create effective Internet or intranet sites quickly and easily; Macromedia Flash MX developers using Macromedia Dreamweaver MX to create web pages more...

C 2005 Customized Programming To enable compatibility between COM and C# 2005, use reflection to call classes and data types, and customize a C# 2005 application for graphics, text, globalization, and e-mail Employees, consultants, and students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536) more...

Visual Basic 2005 Customized Programming To enable compatibility between COM and Visual Basic 2005, use reflection to call classes and data types, and customize a Visual Basic 2005 application for graphics, text, globalization, and e-mail Employees, Consultants, and Students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536) more...

Administering UNIX Network Services To introduce the administration of UNIX network services IT professionals working in a UNIX environment for the first time more...

Introduction to UNIX This course presents the basics of using a UNIX operating system, including logging in, using simple commands, and creating files. It also addresses several useful electronic communication programs available on a UNIX operating system. The course begins with an introduction to the features and capabilities of a UNIX operating system. It introduces the student to the system's main components more...

Configuring a SUSE Linux Network To recognize the features of networks and to set up and manage a SUSE Linux network Linux system administrators with 6 months to 1 year's practical Linux experience more...

Exchange Server 2003 Designing and Planning Deployment To discuss how to design and plan Exchange Server 2003 deployment Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Exchange Server 2003; learners preparing for MCSE certification exams more...

Exchange Server 2003 Core Component Management To demonstrate how to manage public folders and connectivity Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Exchange Server 2003; learners preparing for MCSA certification exams more...

Analyzing Requirements and Resources for Microsoft Exchange 2000 Server To identify what company requirements and resources need to be analyzed before a messaging solution can be designed Students preparing for Microsoft Exam 70-225 Designing and Deploying a Messaging Infrastructure with Microsoft Exchange 2000 Server, IS administrators, network administrators, IS consultants, and staff involved in the support of IS systems who wish to attain an understanding of the more...

Designing Exchange 2000 Functionality To describe how to design a functioning messaging solution Students preparing for Microsoft Exam 70-225 Designing and Deploying a Messaging Infrastructure with Microsoft Exchange 2000 Server, IS administrators, network administrators, IS consultants, and staff involved in the support of IS systems who wish to attain an understanding of the design and deployment of Exchange 2000 more...

Deploying and Troubleshooting Exchange 2000 Server To describe how to use deployment techniques and how to troubleshoot problems with Exchange 2000 Server Students preparing for Microsoft Exam 70-225 Designing and Deploying a Messaging Infrastructure with Microsoft Exchange 2000 Server, IS administrators, network administrators, IS consultants, and staff involved in the support of IS systems who wish to attain an understanding of the design and more...

Managing and Monitoring Exchange 2000 To describe ways to manage and monitor messaging connectivity, client connectivity, server growth, and backup and recovery Students preparing for Microsoft certification in installing, configuring, and administering Microsoft Exchange 2000 Server; managers, IT consultants, analysts, network administrators, and support professionals who are responsible for implementing and supporting a messaging more...

Firewalls and Access to Internal Resources with Microsoft ISA Server 2000 To describe securing the ISA server and explain publishing IT Professionals including web administrators, network administrators, and security administrators but not network architects more...

Data Management in Commerce Server 2000 To discuss data management in Commerce Server 2000 IT professionals who wish to use Commerce Server 2000 to implement and design e-commerce solutions; students preparing for Microsoft certification in the Designing and Implementing Solutions with Microsoft Commerce Server 2000 exam more...

Configuring Communication Services - Linux ...r Linux. The course also explains the use of the Internet mail and various Internet/Intranet and protocol services provided by Linux. The course covers the concept of various communication programs and discusses the methods of configuring a modem and other tasks, such as connecting to computers using the communication programs, and using the Linux fax utilities. Users who have a basic level of more...

Working with Sendmail and Apache To use sendmail and manage servers with Apache in Linux Students wishing to acquire the basic skills required as a Linux system administrator more...

Linux Networking Services To describe how to configure mail and news services and install web servers Students wishing to acquire the intermediate skills required as a Linux system administrator more...

Web Security This WestNet e-Learning module covers Security Considerations, Security Management, and Firewall Considerations. With the increasing number of transactions occurring on the World Wide Web (Web), a logical, thorough security policy is crit-ical to maintaining consistent operations and ensuring quality content. Deciding what type of software services will be allowed on your site and what kind of more...

TCP IP Protocols Network Management This course describes various TCP/IP protocols, such as ARP, ICMP, and POP. The course also covers managing the network using SNMP and also securing the network. Network administrators who have prior experience in installing and configuring TCP/IP. more...

TCP IP Applications This WestNet e-Learning module introduces the protocols and applications built upon the TCP/IP components, which logically form the Open Systems Interconnection (OSI) model Application Layer. more...

How TCP IP Applications Work This WestNet e-Learning module covers operation of application protocols, including Hypertext Transfer Protocol (HTTP), Telnet, File Transfer Protocol (FTP), and Simple Mail Transfer Protocol (SNMP). We will also introduce the ITU-T H.323 packet multimedia recommendations. more...

Types of Telephone Systems This WestNet e-Learning module will focus on the three main types of systems that manage multiple telephone lines: key systems, Central Office Exchange (Centrex), and private branch exchange (PBX). Additionally, we will introduce voice mail systems and automated attendants. more...

Internet Client Infrastructure and Applications To identify the client components required to connect to an Internet or intranet Students wishing to acquire the fundamental skills required to embark on careers as e-Business IT professionals; students preparing for the CompTIA certification exam IK0-002: i-Net more...

Internet Servers and Services To identify the services and protocols that are used to create, administer, and manage the Internet Students wishing to acquire the fundamental skills required to embark on careers as e-Business IT professionals; students preparing for the CompTIA certification exam IK0-002: i-Net more...

Oracle-Supplied Packages and DBMS_SCHEDULER To use Oracle-supplied packages Database administrators, application developers, and database operators more...

Oracle Database 10g Miscellaneous New Features To recognize how various new features are used in Oracle 10g Oracle 8i or 9i certified professionals who wish to upgrade to Oracle Database 10g certification; developers interested in the technical aspects of Oracle Database 10g more...

Managing SQL Server 2000 Databases To guide students in configuring, performing, and automating routine administrative tasks Database administrators, application developers, system administrators, and students preparing for Microsoft certification in installing, configuring, and administering Microsoft SQL Server 2000 Enterprise Edition more...

Workplace Security Awareness This one-hour course will provide an awareness-level orientation of basic workplace security fundamentals and appropriate actions for workers to take in the event of potential threat situations that may be encountered in the workplace, including encountering trespassers, receiving phone threats, dealing with workplace violence incidents, evacuating during an emergency, and protecting against more...

Advanced Palm Essentials Training Palm Essentials provides end-user training for the Palm handheld, the portable electronic organizer designed for personal and business use. Discover the power and flexibility of handheld computing. Learn about the Palm handheld's features and how to use them to your advantage. The course is designed for Palm handheld end users. more...

Advanced Visor Essentials Training Visor Essentials provides end-user training for the Visor handheld, the portable electronic organizer designed for personal and business use. Discover the power and flexibility of handheld computing. Learn about the Visor handheld's features and how to use them to your advantage. The course is designed for beginner Visor handheld end-users. more...

Getting Started with a Palm Handheld Device To explore the basic functionality of the Palm handheld device running Palm OS 4 Users of Palm handheld devices running Palm OS 4 as their operating system more...

Getting Started with Pocket PC 2002 To explore the basic functionality of the Pocket PC 2002 Users of handheld devices running Pocket PC 2002 as the operating system more...

Microsoft Windows XP Tablet PC Edition 2005 A Tablet PC combines mobile computing with unique handwriting and voice recognition technology allowing users to type, write, or dictate notes. It also offers interactivity features by accepting commands in the form of gestures drawn by users. This course will explain how a Tablet PC is different from a desktop or laptop. The unique features of a Tablet PC will be covered as well. Additionally, more...

Working with Diagrams in Visio 2002 To describe how to work extensively with stencils, templates, and diagrams in Visio 2002 Personnel at all levels of the enterprise; end users wishing to familiarize themselves with Microsoft Visio 2002 more...

New and Enhanced Features for End-Users in Office XP To provide an overview of the new and enhanced features in the following Microsoft Office XP applications - Word, Excel, Outlook, and PowerPoint End users familiar with previous versions of Microsoft Office more...

Microsoft Outlook 2002 Training Outlook 2002 Training will provide the learner with the core skills necessary to efficiently use Outlook 2002, Microsoft's personal information management and communication program. It is also excellent preparation for the Microsoft Office User Specialist (MOUS) certification exam. Designed for learners who currently use or are beginning to use Microsoft Outlook 2002. more...

Introducing Outlook 2002 To provide an overview of the basic communication capabilities and organization features of Outlook 2002 Anyone wishing to gain a basic understanding of Microsoft Outlook 2002, candidates for MOUS certification, and end-users seeking competence in the use of Microsoft Outlook 2002 more...

Getting Started with Outlook 2002 The Getting Started with Outlook 2002 WBT is the first course in the Office XP: Outlook 2002 curriculum. This course introduces the Outlook 2002 environment and describes its various features. It also provides students hands on training of the concepts and processes involved in managing e-mails, contacts, and other information, using Outlook. Additionally, this course guides students to more...

Advanced Features of Outlook 2002 The Using Advanced Features of Outlook 2002 WBT is the second course of the Office XP: Outlook 2002 curriculum. It provides users with an in depth knowledge of customizing the Outlook 2002 interface and its various features based on individual requirements. It also provides students hands on training about the concepts and processes involved in using MS Outlook 2002 with the Exchange server and more...

Data Security Archiving and Working Offline in Outlook 2007 ...ures included in Microsoft Outlook 2007 to protect your e-mail and computer from malicious attacks that can arrive in the form of incoming e-mail messages. The program also provides you with tools used to archive and manage the size of your mailbox to ensure that you can locally store your e-mail messages for future reference. With Outlook 2007 you can choose to work offline and access your more...

Instant Text and Unified Messaging in Outlook 2007 ...mail in Microsoft Outlook 2007 using Information Rights Management (IRM), a feature that allows you to set access permissions for specific messages. Setting these restrictions secures your sensitive information against forwarding, printing, and copying. In addition, when used with an Exchange Server, Outlook 2007 provides you with a comprehensive messaging approach, including instant and text more...

Advanced Data Manipulation Features in Word 2007 ...7 by means of built-in commands and content controls. The mail merge feature is also improved and simplified in Word 2007, enabling users to merge content into letters, e-mail messages, envelopes, and labels very easily.The course demonstrates how to add, modify, and update form fields, as well as walking through the mail merge process. Personnel at all levels of the enterprise; advanced more...

Finalizing PowerPoint 2003 presentations To finalize and distribute PowerPoint 2003 presentations Office personnel at all levels; those wishing to become familiar with PowerPoint 2003; those wishing to become certified in the Microsoft Office Specialist Program as Office PowerPoint 2003 Specialist or an equivalent end-user certification more...

Microsoft Office 2003 New Features for Outlook Users To describe new features of Microsoft Office Outlook 2003 Personnel at all levels of the enterprise, and end users more...

Working in Outlook 2003 from Multiple Locations To demonstrate how to work remotely, work offline, and work in Cached Exchange mode in Outlook 2003 Personnel at all levels of the enterprise; end users seeking competency in the advanced functionality of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003 more...

Microsoft Publisher 2003 The Publisher 2003 WBT is designed to acquaint users with the features of Publisher and the enhancements made in Publisher (part of the Office XP suite). This course takes users through the process of creating and modifying professional-looking, high quality publications for print media, e-mail, and Web. Users also learn how to prepare their publications for desktop and commercial printing. more...

Working with E-mail and Web Sites in Publisher 2003 To provide an overview of how to create e-mail publications and web sites in Publisher 2003 Office personnel at all levels; those wishing to become familiar with Publisher 2003 more...

Working with Mail and Catalog Merges in Publisher 2003 To provide an overview of mail and catalog merges in Publisher 2003 Office personnel at all levels; those wishing to become familiar with Publisher 2003 more...

Microsoft Office 2000 - Beginning PowerPoint 2000 To provide an introduction to the core concepts of Microsoft PowerPoint 2000 Personnel at all levels of the enterprise; anyone wishing to become familiar with PowerPoint 2000; students wishing to become certified as Microsoft Office Specialist: Microsoft PowerPoint 2000 at the Core level more...

Microsoft Office 2000 - Word for Power Users To provide advanced users of Word 2000 with skills in using mail merge, forms, and macros and in workgroup editing Personnel at all levels of the enterprise; advanced end-users seeking proficiency in the use of Microsoft Word 2000; advanced end-users seeking to obtain Microsoft Office Specialist certification at Expert level in the use of Microsoft Word 2000 more...

Microsoft Office 2000 - Intermediate Word To provide students with an in-depth knowledge of the functionality of Word 2000 Employees seeking competency in using Microsoft Word 2000; end-users seeking competency in using Microsoft Word 2000 more...

Microsoft Office 2000 - New Features for Users To describe the new features and improvements incorporated in Microsoft Office 2000 End user more...

Microsoft Office 2000 - New Features for Power Users To describe the new web-integration and collaboration features of Office 2000 and other features for power users End user more...

Microsoft Office 2000 - Beginning Outlook To describe how to use Outlook 2000 in the integration of desktop applications and to show how Outlook 2000 can be used in most organizational and communications tasks Anyone wishing to gain an understanding of Microsoft Outlook 2000, candidates for Microsoft Office Specialist certification, and end-users seeking competence and proficiency in the use of Microsoft Outlook 2000 more...

Microsoft Office 2000 - Advanced Outlook To describe how to use Outlook 2000 in the integration of desktop applications and to show how Outlook 2000 can be used in most organizational and communications tasks Anyone wishing to gain an understanding of Microsoft Outlook 2000, candidates for Microsoft Office Specialist certification, and end-users seeking competence and proficiency in the use of Microsoft Outlook 2000 more...

Customizing E-mail Views Navigation and E-mail Accounts in Outlook 2003 To demonstrate how to customize e-mail, views, and navigation and configure additional e-mail accounts in Outlook 2003 Personnel at all levels of the enterprise; end users seeking competency in the use of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003 more...

Configuring Rules Alerts and Junk Mail Settings in Outlook 2003 To demonstrate how to organize, manage, and prioritize data using rules, alerts, and the Junk E-mail Filter in Outlook 2003 Personnel at all levels of the enterprise; end users seeking competency in the use of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003 more...

Sharing Folders Schedules and Contacts and Using SharePoint Data in Outlook 2003 To demonstrate the information sharing and collaboration capabilities of Outlook 2003 Personnel at all levels of the enterprise; end users seeking competency in the use of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003 more...

Norton AntiSpam 2005 In this course, you will learn about features and benefits of Norton AntiSpam 2005 and its role in filtering unsolicited e-mails. In addition, you will learn how to filter incoming e-mails on multiple levels, detect and flag unsolicited e-mails, and block intrusive pop-up and banner ads. Finally, you will learn about features of LiveUpdate. This course is designed for users with basic computer more...

Lotus Notes 6 End User Personalizing Notes 6 Features To introduce the learner to the options available for personalizing Notes 6 Mail features Anyone wishing to use Lotus Notes 6; end users wishing to work with the Notes client, Notes Mail, and iNotes more...

Lotus Notes 6 End User Using Notes and Notes Mail To introduce the learner to Lotus Notes 6 and its features Anyone wishing to use Lotus Notes 6; end users wishing to work with the Notes client, Notes Mail, and iNotes more...

Lotus Notes 6 End User Using the Calendar and To Do List Features and TeamRoom Collaboration To introduce the student to the Calendar, To Do List, and TeamRoom collaboration Anyone wishing to use Lotus Notes 6; end users wishing to work with the Notes client, Notes Mail, and iNotes more...

Lotus Notes 6 End User Using Notes 6 Mail Remotely To introduce the learner to remote use of Notes 6 Anyone wishing to use Lotus Notes 6; end users wishing to work with the Notes client, Notes Mail, and iNotes more...

Lotus Notes 6 End User iNotes To introduce the learner to iNotes - web-based access to the Notes client Anyone wishing to use Lotus Notes 6; end users wishing to work with the Notes client, Notes Mail, and iNotes more...

Getting Started with Lotus Notes 7 and Mail To use the basic features of the Notes client and compose and send e-mail Individuals using, or planning to use, Lotus Notes Version 7 for messaging, communication, information services, and collaboration more...

Managing Mail Instant Messaging and Contacts in Lotus Notes 7 To customize mail settings, communicate using instant messaging, and save contact details