From Serebra Learning Corporation
Essentials of Electronic Communication 
Everyone seems to be using e-mail lately--family members keeping in touch, university students submitting assignments, companies offering products for sale, and office workers carrying out their daily business tasks. Most e-mail users can improve their e-mail skills by learning more about the basic features and potentials of e-mail. Any business person will benefit from developing an understanding
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E-mail Etiquette: E-mail in the Workplace 
...mail
Etiquette:
E-mail in the
Workplace gives students an overall view of how to use e-mail effectively. The program covers e-mail basics such as how to write effective messages e-policies and how to use e-mail accessories and passwords. The program focuses on the influences of e-mail when to choose e-mail over other types of communication how to avoid writing inappropriate messages how and
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