Initiating Outbound Sales Calls Fifteen seconds doesn't sound like very much time, does it? As an inside sales consultant, you will have a lot riding on what happens in those few seconds. That is usually all the time you have to make a solid, positive impression on your customer. Knowing how to initiate an inside sales call is a key to your success. In this course, you will learn the strategies for dealing with voice mail and more...
Optimizing Email at Work In today's business world, e-mail is used to do everything from processing orders to supplying information. Because of the limitations of telephone communication when people who are very busy or sometimes in different time zones work together, e-mail use is on the rise in U.S. E-mail offers a plenitude of new opportunities for business, but understanding how to properly use it is essential in more...
Fundamentals of Internet Explorer 6 To provide an overview of the fundamental navigation, saving, printing, help, mail, and media features of Internet Explorer 6 End users; individuals interested in learning how to use the Internet Explorer application more...
America Online 9 0 Optimized The America Online� Service 9.0 Optimized course introduces the AOL service and teaches how to connect to and navigate the Web using the America Online service. The course will cover using help, downloading files and adding Web pages to AOL Favorites. It also includes how to use e-mail, AOL Instant Messenger, and chat rooms. Other topics include adding screen names, setting Parentalmore...
Surf and Communicate with the Internet This course will provide users information on the Internet and on how to surf and navigate the Web. It will also provide how to communicate on the Web using e-mail. A computer user with some computer experience, but has little or no exposure to surfing and communicating on the Internet. more...
E-mail Etiquette: Using E-mail to Communicate Successfully E-mail Etiquette: Using E-mail to Communicate Successfully gives students an overview of the essentials of communicating via e-mail. The program covers how to take advantage of both the header and text box when creating an e-mail message the benefits of considering your recipient how to manage e-mail volume and the importance of following netiquette guidelines. The program focuses on how to write more...
E-mail Etiquette: Writing Effective E-mail Messages ...mail Messages teaches students how to write effective e-mail messages. The program covers the differences between writing online and traditional paper-based writing how to achieve your e-mail message objectives the importance of using correct punctuation how to construct effective sentences and paragraphs and how to edit your e-mail messages. The program also focuses on the importance of using more...
GroupWise 5 5 Admin Part 1--System Fundamentals ...description. View a message using QuickViewer. Create a mail message using the GroupWise client. Identify the default GroupWise calendar views. Post an appointment. Schedule a group appointment. Create a Multi-User list. Create a task. Create a reminder note for another person. Create a folder using the GroupWise client. Link a message to a folder using the GroupWise client. Share a more...
Lotus Notes R5 Messaging and Working Remotely ... mail folders and mail views with their contents. Send a mail message. Attach a file to a mail message. Send a bookmark in a mail message. Preview a mail message in the preview pane. Reply to a mail message. Forward a mail message. Set up the Out of Office mail agent. Print a mail message. Open a mail attachment by using the options in the Attachment dialog box. Save a mail attachment more...
Lotus Notes R5 Messaging and Working Remotely ... mail folders and mail views with their contents. Send a mail message. Attach a file to a mail message. Send a bookmark in a mail message. Preview a mail message in the preview pane. Reply to a mail message. Forward a mail message. Set up the Out of Office mail agent. Print a mail message. Open a mail attachment by using the options in the Attachment dialog box. Save a mail attachment more...
Introduction to the Internet and World Wide Web Course Overview
This course provides Internet and Web users with the knowledge and skills required to select an Internet connection type and Internet Service Provider (ISP), locate and retrieve information on the Web, and communicate with others via the Internet. An overview of the Internet and its services, business uses of the Internet, and Internet security concerns will be covered. In more...
E-mail Etiquette E-mail in the Workplace ... advantages and disadvantages of e-mail. Forward an e-mail message. Reply to an e-mail message. Identify the guidelines that will help you avoid writing inappropriate e-mail. Arrange the steps management can take to ensure employees follow company e-mail policy. Identify the guidelines for attaching files. Audience Managers, employees, and anyone who needs to learn how more...
E-mail Etiquette Using E-mail to Communicate Successfully ...antage of both the header and text box when creating an e-mail message, the benefits of considering your recipient, how to manage e-mail volume, and the importance of following netiquette guidelines. The program focuses on how to write an effective subject line, the best way to relay information, how to prepare for recipient reactions, and how to use emoticons effectively. Learn To more...
E-mail Etiquette Writing Effective E-mail Messages ...mail Messages teaches students how to write effective e-mail messages. The program covers the differences between writing online and traditional paper-based writing, how to achieve your e-mail message objectives, the importance of using correct punctuation, how to construct effective sentences and paragraphs, and how to edit your e-mail messages. The program also focuses on the importance of more...
Outlook 2003 Fundamentals ... To identify options for addressing an e-mail message in the Select Names dialog box. To send an instant message from a contact. To identify options for responding to messages. To identify options in the Ways to Organize pane. To identify message field options. more...
CIW Dynamic Server Pages Part 1 Course Overview This is the first course in a three part series that introduces students to PHP Hypertext Processor and provides the foundational knowledge for the course series. Additionally, this course will cover an introduction to PHP, PHP fundamentals, string manipulation and file input/output, and PHP and databases. Learn To Identify PHP. Identify the basic and more...
Web Site Security Messaging Servers Viruses ...enerate a PGP key pair using DOS commands.
Encrypt an e-mail message using PGP.
Match the advanced PGP operation with its function.
Match a PGP configuration file variable with its use.
Identify the benefits of modifying a PGP configuration file.
Unit 2: Java Security Overview
Identify the features of Java.
Identify the types of Java risks.
Identify the functions of more...
Internet Basics The Internet Basics WBT describes the fundamental concepts of the Internet. The course lists the features of the Internet Explorer and helps a student perform tasks, such as search the Web and bookmark a Web page. It also explains the use of Internet for mailing, chatting, conferencing, and describes how to secure your Web browser. After completing this course, the student will be able to:
List more...
Microsoft Outlook 2000 Introduction MS Outlook functions as desktop information manager including managing files and folders and an mail message centre. On completion of this course, delegates will be able to navigate Outlook, get help, send and read e-mail, set and keep track of their appointments, tasks and contacts, post Notes, print and organise their Outlook desktop. more...
Microsoft Outlook 97 Mail and Message Manager Networked in an Exchange Server environment and with an Internet Mail configuration, Outlook becomes a full-featured e-mail client integrated with desktop information management with powerful groupware features. Outlook includes comprehensive group scheduling and meeting planner; shared calendars, contact and task lists; and groupware applications with custom forms and views. On completion of this more...
Microsoft Outlook 2000 Introduction MS Outlook functions as desktop information manager including managing files and folders and an mail message centre. On completion of this course, delegates will be able to navigate Outlook, get help, send and read e-mail, set and keep track of their appointments, tasks and contacts, post Notes, print and organise their Outlook desktop. more...