From Serebra Learning Corporation
Account Ability Series: Main Features 


The bottom line is recorded annually in an organisation's financial statements. But is it what it seems? Managers who understand how to read a set of accounts and are able to interpret what the accounts say about an organisation's profitability, liquidity and growth can gain a valuable insight into the real performance of their competitors, customers and suppliers. Account
Ability takes you
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Object-Oriented Analysis Design I 
This course teaches students the basic object-oriented concepts, such as objects, classes, and their relationships. It also teaches the various
OOAD methodologies, such as
Booch and
OMT. This course is intended for systems analysts, application developers/programmers, project managers, and software designers.
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The OSI Model 
Upon completing this
WestNet e-Learning module, you will be able to explain why the
OSI model was created; name and understand the layers of the OSI reference model; and, describe what an open standard is and why it benefits both vendors and customers.
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VoIP Network Quality of Service Techniques 
This module investigates the
QoS service details necessary to provide acceptable voice quality over the best effort data network. Here, we first discuss general converged network QoS requirements. We find that QoS parameters extend beyond just bandwidth and delay, but also include jitter, packet loss, network availability, and security. We discuss traffic shaping and admission control, and learn
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Components Used to Build Networks 
This
WestNet e-Learning module introduces internetworking devices, such as repeaters, hubs, switches, bridges, routers, and gateways as the connectors between the individual segments of a broadcast network that has been broken down into separate segments.
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The Manufacturing Industry Overview Version 2 
Business has only two functions - marketing and innovation. Companies in the manufacturing industry seem to be taking this lesson from the legendary management guru,
Peter F. Drucker, very seriously now. The manufacturing industry - the powerhouse driving many economies - has been reeling under the most challenging time in its history. Manufacturers are striving to be more innovative, compete
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The Telecommunications Industry Overview Version 2 
... economic uncertainty, telecom carriers have struggled to maintain sound footing and a competitive edge, all the while endeavoring to provide crucial, uninterrupted service to their customers. In an age of rapidly developing technology, this goal has become increasingly more difficult. The emergence of broadband and wireless technologies poses significant threats to carriers relying upon aging
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Introduction to IT Project Management 
Do you want to increase your effectiveness as a leader in project management? Are you unsure of the key skills needed for managing an information technology (IT) project? As you proceed through this "
Introduction to IT Project
Management" course in the "
Project Management for IT Professionals" series, you will gain valuable insight into project management with a special focus on managing IT
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Delivering Your Message 
So, the presentation is prepared and practiced. Great. But this means nothing to the audience. When you stand there in front of them, all that matters to them is what you look like and what you say. This course is about delivering your message, and the techniques you need to do this. First of all, you have to make a positive first impression on your audience members by how and where you stand, by
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Listening for Comprehension 
Do you need to better understand the basic meaning of a conversation or presentation? If you need to be able to identify what is said to you in a more effective manner, then this course is for you. This course teaches you how to comprehend verbal and visual messages to maximize your understanding of others. Because this course teaches listening skills, certain sections of this course deviate from
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A New Manager s Responsibilities and Fears 
...may begin to wonder about your new responsibilities. Your main focus is now on managing the activities of others and ensuring that the company's resources are used effectively. Apprehensions about whether you are able to do the job are natural--it merely indicates a healthy respect for the role. Taking some time to consider how you can best direct your current abilities toward the new task will
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Moving into Management Simulation 
...oss,
Sonya Black, promoted you to
Marketing Manager. Your main focus is now on managing the activities of others. You'll initially find that some of your coworkers' expectations of you have changed. Some of your former colleagues will have trouble accepting your promotion, and you will need to respond appropriately to their negative reactions. This will involve confronting and overcoming their
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Managing and Rewarding Top Performers 
Does your company have a policy in place for hiring and retaining its top-performing employees? Would you know how to convince valuable employees to stay if they were to hand in their resignation? It is becoming increasingly difficult for companies to retain their top-level employees in today's competitive market. This course examines how to attract and ultimately retain top performers through a
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Hiring Considerations 
Recruitment is a complex and important activity for a manager. Effective hiring requires effective preparation. The recruitment process must be fair and safe, and there is plenty of legislation to trip up the unwary manager. Getting any part of this wrong is expensive, time consuming, and damaging to the good name of the company. This course will give you a brief overview of the major employment
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Selecting the Best Applicant 
Making decisions is always difficult, and that applies particularly to choosing a new employee. This course will show you the most effective methods for evaluating and choosing the best applicants. It will show you how to analyze the information from the interview--by working in a focused framework--and how to compare candidates. You will examine and avoid the most common problems with decision
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Administrative Functions 
Administrative support professionals are the central nervous systems of an office. Their responsibilities are numerous and vital to the operation of their organization. Knowing the best ways to perform office functions will enable administrative support professional to complete their responsibilities efficiently and effectively. This course will present you with information that will help you
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Advancing Your Administrative Career 
Getting a position as an administrative support professional is a great accomplishment. However, have you considered what your next move should be? This course will show you how to advance on the job by providing you with important information about having a professional image and a successful attitude. You will learn valuable leadership skills and methods for motivating others. You will gain
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Accounting for Cash Control 
Businesses operate on cash and strive to earn it. Cash can be defined as dollars and coins, checks, vouchers, and money orders. Accounting procedures are established to ensure that cash receipts and cash disbursements are protected. This course explores the accounting methods for internal control of cash such as petty cash, bank reconciliation, and payroll. Understanding the processing, recording,
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Total Productive Maintenance TPM 
...maintenance requirements of physical assets are met as cheaply and effectively as possible? The goal is to reduce downtime and minimize maintenance costs. Total
Productive Maintenance (
TPM) is a systematic approach to eliminating waste associated with production equipment and machinery. It is an approach that seeks to engage all levels and functions in an organization to maximize the overall
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Elements of Marketing Strategy 
You want to develop a powerful, and well-documented marketing strategy in order to get your new product or service approved. This course is designed to give you a strong start in developing your marketing vision, direction, and ultimately a plan. You'll get an overview of the key factors encompassing the broad scope of strategic marketing. You'll be able to discuss cost structures and their
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Measurement Assessment and Metrics 
Were you ever in a situation where you started a new project and weren't sure of its effectiveness? Is your new process trending toward success or failure? These are questions that should be on the mind of every manager. An effective manager is continuously gathering, monitoring, and analyzing information as it relates to organizational performance.This course explores data analysis techniques
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Steps for Successful ISO Registration 
An organization must carefully plan and integrate into their own quality management system a comprehensive strategy to comply with
ISO 9001:2000 requirements. This course discusses the necessary steps required to organize for
ISO registration. For example, management commitment must be obtained, a steering team and internal audit program established, and the appropriate registrar selected.
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Developing a New-product Strategy 
... of your research and development department. One of your main responsibilities as a product manager is to create a new-product strategy. This means that in addition to developing new-product goals, you also need to develop a plan for reaching those goals. In this course, you'll explore the tools and techniques to help you create a new-product strategy for the products or product line for which
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Trade Secrets 
A trade secret is information that is of proven economic value to its owner, is actively protected, and is not generally known to competitors. Trade secrets are important because they provide a competitive advantage to their owners and may be the only viable form of legal protection available. They are protected under the
Uniform Trade Secrets Act (
UTSA), in those states that have adopted it, and
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Doing Business on the Internet 
The use of the
Internet as a means of doing business has changed the way in which business transactions can take place forever. Business can be conducted across vast geographical distances with a much greater degree of ease than was possible even twenty years ago. However, while advancements in technology have enabled the development of new business models, the impact of these changes on issues
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Insider Trading 
... provide examples of illegal insider trading and list the main provisions under law governing legal insider trading. It also discusses the civil and criminal penalties incurred by insider traders and the companies that they work for. It identifies the main procedures that companies should take to prevent insider trades generally and specifically during pension fund blackout periods. The main
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Independent Contractors and Temporary Employees 
Many companies are hiring contract or temporary employees to meet their changing staffing needs. Before hiring an independent contractor or temporary employee--also referred to as a contingency worker--companies should be aware of the costs involved along with the relevant legal and taxation issues. It is important that both parties have a clear understanding of the terms of their agreement with
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The Sarbanes-Oxley Act of 2002 
On
July 30, 2002,
President Bush signed into law the
Sarbanes-Oxley Act of 2002. Sparked by a wave of dramatic corporate and accounting scandals, this federal securities legislation attempts to combat corporate fraud and to enhance the accuracy and reliability of corporate disclosures made pursuant to the securities laws. The act's provisions have helped to enhance audit committee responsibility
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Union Awareness 
According to the U.S. Department of
Labor's
Bureau of
Labor Statistics, in 2004, 12.5 percent of wage and salary workers were union members--down from 12.9 percent in 2003. Why is membership declining? Perhaps the growing number of laws in place to protect workers prevents the necessity of unions, or perhaps the nature of the work itself has changed. Regardless of the decline, workers still have
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Emerging Web Service Standards 
To understand the roles and implementation approaches implemented by various emerging web services
Application and web developers wishing to attain competency in developing web services using the main web service technologies
SOAP,
WSDL, and
UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies
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Web Services and Service-oriented Architecture 
To understand the concepts underpinning web services
Application and web developers wishing to attain competency in developing web services using the main web service technologies
SOAP,
WSDL, and
UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies
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Using SOAP 
To understand how to create
SOAP documents that support web services
Application and web developers wishing to attain competency in developing web services using the main web service technologies SOAP,
WSDL, and
UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies
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Using WSDL 
To understand how to implement the
WSDL specification
Application and web developers wishing to attain competency in developing web services using the main web service technologies
SOAP, WSDL, and
UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies
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Using UDDI 
To understand the concepts behind and the implementation of the
UDDI 2.0 and 3.0 specifications
Application and web developers wishing to attain competency in developing web services using the main web service technologies
SOAP,
WSDL, and UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies
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Web Services Security 
To understand how to use the various specifications developed for web services security
Application and web developers wishing to attain competency in developing web services using the main web service technologies
SOAP,
WSDL, and
UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies
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HIPAA Privacy Rules 
...urance
Portability and
Accountability Act), outlining the main components and identifying who is covered by the act. The course examines the privacy provisions under
HIPAA for patients and employees involved with covered entities. Under HIPAA, covered entities are now expected to provide notification to individuals before the routine use of health information. HIPAA offers patients the right to
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Antitrust--Talking with the Competition 
Collaboration is an agreement to engage in some form of economic activity with another party. In modern markets, competitors may decide to collaborate for a number of reasons. These include funding innovation projects, sharing marketing or distribution costs, or implementing best practices in production or services. Collaborating with a competitor can help your company to cut costs and deliver a
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Programming Techniques and Strategies 
To outline the high-level considerations for producing good code
Professional application developers or programmers, with at least 2 years experience, who want to learn the latest recommended techniques for developing high quality software
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Introducing User-Centered Design 
To identify the principles and benefits of user-centered design and to determine a practical approach to promoting user-centered design methodology in organizations This path is targeted primarily at software architects and project managers working on high level design. This path will also target programmers and developers looking to improve their skills in user centered software design.
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Developing an Application Using User-Centered Design 
To conduct user research and to design effective user interface and interaction elements This path is targeted primarily at software architects and project managers working on high level design. This path will also target programmers and developers looking to improve their skills in user centered software design.
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Testing and Instrumenting C Applications 
To introduce the concepts of software testing and debugging and to describe the use of the
Debug and
Trace programmatic classes in the .NET Framework class library and the
Visual Studio .NET and
SDK interactive debuggers
Windows developers seeking to update their knowledge of and skills in developing, testing, and debugging software applications in Visual Studio .NET or pursuing
MCAD or
MCSD .NET
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Web Application Tracing and Debugging in C 
To explain the use of tracing and testing in .NET web applications, and to outline how to perform interactive debugging in
Visual Studio .NET Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing
MCAD or
MCSD .NET certification
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Web Application Tracing and Debugging in VB NET 
To explain the use of tracing and testing in .NET web applications, and to outline how to perform interactive debugging in
Visual Studio .NET Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing
MCAD or
MCSD .NET certification
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Planning and Starting the Deployment of a NET web Application 
To outline the primary considerations and decisions that a developer needs to make when planning the deployment of a .NET web application, and to explain the appropriate use and installation of private and shared assemblies in that deployment
Application developers with experience in
Visual Basic .NET who wish to become familiar with the deployment process in the .NET Framework, especially those
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Inside C 
To compare and contrast the features of the C# programming language with those of C Application developers with experience in object-oriented programming, especially in C , who wish to start working with C#
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Beginning C 
To compare and contrast the features of the C# programming language with
VB6 Application developers with experience in object-oriented programming, especially
Visual Basic 6.0, who wish to start working with C#
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Actuate Developer Workbench Fundamentals 
Actuate Developer Workbench Fundamentals WBT is meant for users who want to create reports based on data contained in databases. The course describes the features of
Actuate Developer Workbench, and familiarizes users with creating simple and complex reports. Users who want to create simple and complex reports using Actuate Developer Workbench.
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UNIX Programming Tools 
...down on development time as well as simplify the tasks of maintaining a system. This course introduces the
UNIX operating system, cc. It covers the main options available as well as the file naming conventions cc requires. Students learn how to use the make command to maintain up-to-date versions of computer programs as well as how to create files called a makefiles or description files which
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Introduction to UNIX 
...ing system. It introduces the student to the system's main components and to the way they work together. It also discusses the
UNIX operating system's ability to support more than one user and to do more than one thing at a time. The following tasks are covered; logging in, logging off, running programs, creating files, setting the terminal type, changing or assigning a password, and
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Microsoft SMS 2003 Planning the Hierarchy 
To explain how to design the site hierarchy and identify the considerations involved in capacity planning
Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning and deploying Microsoft Systems Management Server 2003
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Linux and CLI 
To understand OS terminology and be able to interact with the shell and commands via the command line interface
Students wishing to acquire the basic skills required as a
Linux system administrator.
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Servers and their Components 
To identify the functions, features, and components of servers
Service managers, technicians, systems engineers/administrators, help desk staff, service and repair professionals, system analysts and integrators, PC support specialists, network engineers/administrators/analysts/architects/managers/specialists
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OS 390 VM Concepts and Facilities 
The OS/
390 VM course describes the main features of the VM/
ESA operating system. It introduces the "virtual machine" concept, the implementation of that concept in VM/ESA, the
CMS environment, other operating environments, and system operation facilities. This course is written to OS/390 2.x. This course is designed as an introductory course for users, programmers, operators, managers who are new
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OS 390 MVS JCL Introduction 
This course provides detailed information about
Job Control Language and methods for coding it to perform data processing jobs in an
MVS environment. The course reviews the overall structure and purpose of
JCL and introduces the three main JCL statements. The course then covers the coding of the
JOB and the
Execute (
EXEC) statements in detail. It also describes how to analyze job output listings,
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OS 390 Introduction to e-business 
...ng OS/390. The course provides a complete overview of the main aspects of e-business that will affect the initial planning stage of an e-business project. The various considerations that need to be made when planning the hardware requirements and the various software considerations to be made when planning an e-business project. It examines the data storage considerations and will alerts the
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OS 390 Assembler Language Programming Intermediate 
This course provides instruction and practice in the use of the standard assembler language instructions. The course covers executable instruction and practice in the use of the standard assembler language instructions. In addition, the course covers executable instructions for data manipulation including loading and storing data, moving data in main storage, bit manipulation, binary and decimal
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Web Development Process 
In this
WestNet e-Learning module, we show how
Web developers can benefit by applying formal software engineering processes to site projects. Many Web developers are still learning the lesson that the softwaredevelopment community learned 20 years ago: process pays. It pays in shorter schedules, better designs, and higher user satisfaction.
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RFID Technology and Business Applications 
To recognize the applications of
RFID technology, how it operates, the function of the
EPCglobal Network, and determine how to implement RFID in an organization based on business and deployment issues
Managers, analysts and consultants who want a primer on how to evaluate, prototype and deploy RFID into their existing business systems; managers and people making business decisions regarding
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Wireless LAN Technologies 
To introduce wireless
LAN technologies
Technical professionals; IT and business managers who need to learn about current and future mobile wireless technologies; students investigating or researching wireless communications and related technologies
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Wireless Communication Basics 
To discuss the development and functionality of wireless communication
Technical professionals; IT and business managers who need to learn about current and future mobile wireless technologies; students studying or researching wireless communications and cell-phone technologies
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Bluetooth and HomeRF 
To describe and discuss the major issues surrounding
Bluetooth and
HomeRF technology, their respective architectures, functionalities, and application environments
Technical professionals; IT and business managers who need to learn about current and future mobile wireless technologies; students studying or researching wireless communications and cell-phone technologies
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e-Business Part 2 Building the Infrastructure 
The second course in the e-Business curriculum focuses on technical infrastructure needed to support an e-Business initiative. It focuses on the sub-application level, examining network and protocol options and requirements. It introduces some of the major players in the market and business drivers that could affect an organization's choices. The target audience is those individuals tasked with
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e-Business Part 4 Securing Your Infrastructure 
The fourth course in the e-Business curriculum examines the security risks and requirements of an e-Business environment e.g. viruses and hoaxes etc. It covers the inherent lack of
Internet security and goes on to cover creating security strategies and policies. It also covers security schemas and tools. It also explains the role of cryptology and cryptographic tools. It introduces client and
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Gathering Requirements 
This module outlines a formal five-phase approach to network design. . It can be used by an outside consultant or an internal
Information Services (IS) group. This network design process, as presented here, is very methodical. This level of detail helps ensure that the designer gathers all necessary information, considers all options, and keeps all key players well informed. Experienced network
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Physical Network Design 
This module provides an overview of transmission media basics, including a look at structured wiring systems, cable characteristics, wireless
LANs, and installation.
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Digital Payments 
...main components of
Internet commerce payment systems and to recognize new and recently outdated payment trends
Computer professionals already engaged or seeking to be involved in network design, implementation, consultancy and support; IT and business managers who need to learn about current and future digital payment technologies; students investigating or researching digital payments and
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Computers and Software in Networks 
This
WestNet e-Learning module considers how computers communicate with each other and the basic concepts of how computers work. After we introduce the main types of computers, we discuss the most important components and features of computer systems.
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How Computer Protocols Work 
This
WestNet e-Learning module introduces you to the basic terms and concepts that underlie all computer communication protocols. You will learn how protocols work, and how different protocols work together to move data across a network. This knowledge will become the foundation of your understanding of how computer networks function.
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