Maintain Books - Training Resources

Webstarter Developed by the ICDL Foundation, ICDL WebStarter is a certification that offers Candidates the opportunity to acquire the core skills required to design, create and maintain a Web site without having to commit to the time and expense of a professional-level Web design programme. This course is offered Full time / Part time / Correspondence  more...

Customer Service The winning customer service formula for the new century includes understanding the customer, learning how to put the customer first and leveraging the potential of every person who comes in contact with customers. Each employee holds extraordinary influence over the customer relationship. Their interactions can attract new customers and keep existing ones The certificate objectives is to  more...

Administrative Management ...maintain an executive communication system that eleminates distractions for the executive, allowing him or her to concentrate and focus on executive duties. *Setup an interoffice communication system eleminating efficency loss that can be up to 41 percent. *Design an organizational structure. *Objectively manage people. *Ensure that vital tasks are delegated are actually followed through  more...