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How to Build And Maintain Rapport With Your Clients on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...ienced and successful communicators realize the impact of maintaining rapport and coming back to regain it, if it`s lost. Over the years many rapport skills and techniques have been used successfully: find something in a customer?s office that you could comment about to start a conversation that would let the client know about some common ground, a solid handshake, good eye contact and the list  more...
The Power of being Different on-line e-learning cbt (computer based)study at homecourseware ...ught of yet). The course will provide the basics one can maintain to preserve an innovative spirit and assure impulses for constant improvement. The course will also emphasize on the disadvantages of being risk-averse, no matter how comfortable the status quo may be. Issues such as diversity, change of daily rituals, and empathic listening to the self and others, will be conferred. The points  more...
Respiratory Protection on-line e-learning cbt (computer based) If you re barely breathing, and you can t find the words, then you need our new safety course, Respiratory Protection. Welcome to Respiratory Protection If you?re barely breathing, and you can?t find the words, then you need our new safety course, Respiratory Protection. This course is intended to be part of OSHA training for anyone who works in or near where poisonous gases or particulate  more...
Record Management & Retention Policy Use on-line e-learning cbt (computer based) ...ets. Almost every employee is responsible for creating or maintaining corporate records of some kind, whether in the form of paper, computer data, microfilm, electronic mail or voice-mail. Letters, memoranda and contracts are obviously corporate records, as are things such as a desk calendar, an appointment book or an expense record. Record Management A company's corporate records are one of  more...
Pharmacy Technician Career Training Program on-line e-learning cbt (computer based)study at homecourseware ...physicians and nursing staff to assist with patient care, maintain inventories of medications, maintain patient medication profiles, etc. The types of work you can perform and how much you can earn will depend on the state in which you choose to work and whether you are allowed to work as a registered or certified pharmacy technician. You will complete Four 5-week modules of study. This means  more...
Linux Complete Set on-line e-learning cbt (computer based) This complete set of Linux Operating System training will get you started in the world of the Linux operating system, Linux networking and Linux administration. This is a basic course to give you a good foundation from which to build on that will lead to certification and more. This course set will walk you through Linux installation and setup, including some of the more difficult topics like  more...
Linux System Administration on-line e-learning cbt (computer based) ...maintain and administer a computer system using the Linux operating system. Topics include system installation and configuration, startup and shutdown, adding/deleting users, installing peripheral devices, backing up and restoring system and user data, application package installation, security, and task scheduling. Students will also learn how to administer and maintain file systems,  more...
Linux Network Administration on-line e-learning cbt (computer based) Linux Network Administration is the 3rd of three courses required for Linux+ and LPI certification. Security, firewalls, e-mail, web servers and much more is covered in this course. Linux Network Administration covers the key areas of Linux network management, security, e-mail and domain servers. This course also teaches how to set-up Linux web servers as well as how to manage and maintain them.  more...
Introduction To HR Management Training & Certification Program on-line e-learning cbt (computer based) Learn the basics of HR Management and earn a "Fundmentals of HR Management" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our HR Management Training & Certification Program provides details on the benefits side of working in the HR world. This course includes primers on the basic  more...
Customer Service Certificate on-line e-learning cbt (computer based) ...maintain good customer services. Concepts covered include defining company-wide customer service and standards, strategies for effective communication, and effective problem resolution. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Welcome to Customer Service Certificate This series is designed to help users  more...
Certified Compliance Inspector of Stormwater (CCIS(tm) Certificate) on-line e-learning cbt (computer based) ...e stormwater managers to properly implement, inspect, and maintain a construction site for stormwater compliance. This course can be completed in 2 weeks or less. The student can take longer to adjust to work schedules. Upon completion of the program 2 year access is given to all course content. This certificate is approved by the United States Green Building Council (USGBC). Certified  more...
Build Your Own BIZ(tm) - Networking ...maintain mutually beneficial relationships with practical networking strategies.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Build  more...
Build a Powerful Branding Strategy--Instructor-Led on-line e-learning cbt (computer based) ...ump Course- In this course, you`ll learn how to build and maintain what is likely to be the most powerful asset your organization will ever have: your brand. It doesn`t matter whether you`re marketing a small neighborhood business or a major corporate enterprise. The manner in which you manage your brand will have a direct impact on your revenues. For consumer market companies, brands that are  more...
Build a Powerful Branding Strategy--Self-Directed on-line e-learning cbt (computer based) ...mp U Course In this course, you`ll learn how to build and maintain what is likely to be the most powerful asset your organization will ever have: your brand. It doesn`t matter whether you`re marketing a small neighborhood business or a major corporate enterprise. The manner in which you manage your brand will have a direct impact on your revenues. For consumer market companies, brands that are  more...
Access 2000 Level 2 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...te and use the primary database objects in Access; how to maintain databases by backup, as well as how to compact and repair them; and how to employ techniques designed to make data entry faster, easier, and less error-prone. This intermediate course strives to broaden and develop the basic database design skills that students already possess. Students will gain a more complete understanding  more...
Access 2000 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...izard, and customize reports. They will also learn how to maintain databases as backups, as well as compacting and repairing them. Students will also use Access as a development tool in the most advanced sections of the course. This course teaches strategies for protecting data by enacting various security measures and by controlling how data is entered into a database. Finally, various  more...
Applying Leadership Basics on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Applying Leadership Basics provides the fundamental skills for leading a group: defining the task, establishing a vision, gaining commitment, and building relationships. It tells you how and when to use various leadership styles and gives smart techniques to help leaders direct the efforts of others. The Strategies and Tips in this module teach you how to foster innovation,  more...
Creating a Strong Leadership Team on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This course delivers the key elements of how to create a leadership team that is a model for the rest of the organization. The Strategies and Tips are practical tools and methods to create and maintain a shared vision, define roles and responsibilities, and determine mutual goals and priorities. Key Points also include techniques for avoiding power struggles and resolving  more...
From Michael Management Corporation
SAP Investment Management on-line e-learning cbt (computer based)study at homeself directed ...a simulation course. Course Goal: - Create and maintain Appropriation Request (AR) master data - Work with variants for the Appropriation Requests - Perform cost & revenue planning as well as overview planning - Approval & Status management functions - Create and maintain the Investment Management Program & Structure - Perform Planning & Budgeting functions - Basic  more...
From 123-CBT Computer Based Training
Delivering High-impact Sales Presentations on-line e-learning cbt (computer based) The most important meeting you'll have with your client is when you show the decision makers that you have the right business fit for their needs. You've done a lot of hard work, so when the curtain goes up on your sales presentation, you want an award-winning performance. In this course, you'll learn about the third major component of the strategic account sales (SAS) approach--presentation.  more...
Delivering High-impact Territorial Account Sales TAS Presentations on-line e-learning cbt (computer based) In this course, you'll learn about the third major component of the territorial account sales approach--presentation. Your presentation is the most important meeting you'll have with your client. This is when you show the decision makers that you have the right product and business fit for their needs. You've done a lot of hard work, so when you make your sales presentation, you want it to  more...
Interpersonal Skills on the Fast Track on-line e-learning cbt (computer based) You're not alone in the race, so you'd better learn how to work with others if you want to put your career on the fast track. You have to learn how to establish rapport in order to build and maintain a network of contacts. This network will help you to build effective teams to accomplish the career tasks ahead. And you must know how to lead these teams to ensure success and pull ahead of the pack  more...
Implementing Creative and Innovative Ideas on-line e-learning cbt (computer based) ...al can be secured. The right skills will also be vital to maintain momentum and prevent inertia, to coax and assure the team, and to lead the idea to success, ensuring it reaches its true potential.During this course, you'll find out how to manage the entire implementation process: from prototyping and gaining stakeholder approval to maintaining momentum and enthusiasm. Leading the team through  more...
The Telecommunications Industry Overview Version 2 on-line e-learning cbt (computer based) ... economic uncertainty, telecom carriers have struggled to maintain sound footing and a competitive edge, all the while endeavoring to provide crucial, uninterrupted service to their customers. In an age of rapidly developing technology, this goal has become increasingly more difficult. The emergence of broadband and wireless technologies poses significant threats to carriers relying upon aging  more...
Delivering 360-Degree Performance Feedback on-line e-learning cbt (computer based) Are you familiar with how to give 360-degree performance feedback? Do you know how to make 360-degree feedback meaningful? The effective delivery of 360-degree performance feedback can make or break your performance review program. You can ensure that performance feedback is effective when you, or your company, use good interviewing techniques, conduct an effective performance interview, and  more...
Facilitating Difficult Situations on-line e-learning cbt (computer based) How do you deal with the group that has an exceptionally dominant person who doesn't let anyone else have say, or trivializes the contributions of others? How do you keep a faction from taking over? What is the best means of handling direct challenges to you or the group? What do you do when you know someone is deliberately trying to derail your meeting and/or success? What is the best way to  more...
ITIL Service Level and Capacity Management on-line e-learning cbt (computer based) ...alancing act. For example, organizations must achieve and maintain a balance between the quality of IT service given and received in a manner that is both customer focused and cost effective. Simultaneously, organizations need to provide the required capacity for data processing and storage, at the right time and in a cost effective way.The delivery and support of IT services are divided into  more...
ITIL V3 - Service Strategy Fundamentals on-line e-learning cbt (computer based) ...maintain a strategic advantage over their competitors. Within IT Infrastructure Library (ITIL), Service Strategy is a phase of the Service Lifecycle that helps IT organizations create value for their organizations through their service assets. This course examines how value is created through service assets, and how these service assets can perform better through service automation. It also  more...
ITIL V3 - Service Strategy Processes on-line e-learning cbt (computer based) In order to decide the best path for an IT service organization to grow, service providers need to develop a strategy to maintain an advantage over their competitors. This course details the processes that affect Service Strategy.  more...
Identifying Your Customers Expectations on-line e-learning cbt (computer based) ...for your opinions. If your role dictates that you need to maintain awareness of ever-changing customer requirements, then knowing how to conduct focus groups, and use the most effective questioning techniques will be invaluable to you. In its final lesson, this course will also give you the opportunity to practice interpreting customer responses, and extracting from them the attributes of your  more...
Presenting Your Case on-line e-learning cbt (computer based) Have you ever attended a presentation that failed because the presenter was ill prepared or ineffective in his approach? A successful presenter must possess the proper skills to plan and deliver an effective business case presentation and employ strategies to establish and maintain the audience's attention. This course examines the careful planning and delivery of a business case presentation. It  more...
Standard Business Etiquette on-line e-learning cbt (computer based) The rules of proper business etiquette are changing. In many corporations, middle management and the concept of seniority are being replaced by a flat organizational structure and intense competition. Such an environment makes the need for appropriate behavior especially crucial, particularly if you're looking to advance your career. How do you maintain your private "space" when you sit in one of  more...
Communicating for Results on-line e-learning cbt (computer based) ...y, this course will outline the communication required to maintain customer relationships during sensitive situations, such as when customers make a complaint, or you must deny their requests. Thirdly, you will learn how best to present information to your managers. Whether your intention is to report or to persuade, if you also want to impress your boss, it's crucial that you communicate  more...
Windows 2000 - Migration Design Deployment on-line e-learning cbt (computer based) To show how to upgrade Windows NT 3.5x or 4.0 to Windows 2000, maintain network services during migration, and set up the Active Directory  more...
Controlling Project Scope on-line e-learning cbt (computer based) ...cope management plays a key role by helping to define and maintain the boundaries of the project throughout the project life cycle. This course will highlight the importance of project scope management to project performance. Through interactive learning strategies and real-life scenarios, the learner will explore these concepts and gain a better understanding of the project management  more...
Oracle Database 11g Managing Undo Data Database Security and Maintenance on-line e-learning cbt (computer based) recognize the steps required to manage undo information, secure an Oracle Database 11g database, and maintain it by monitoring statistics, automated tasks and alert thresholds.  more...
Enhancing and Managing Web Sites with FrontPage 2002 on-line e-learning cbt (computer based) To explain how to enhance and maintain FrontPage 2002 web sites  more...
Effective Team-building Strategies on-line e-learning cbt (computer based) For a team to succeed, its members must want to win. Specifically, each team member must place the team's goals ahead of his own goals so that the team may be victorious. Team motivation can come from a variety of sources, the most usual of which is the team leader. But what if your team leader doesn't have the necessary leadership skills? Or what if she does, but she applies them ineffectively?  more...
Team Leadership - Developing a High-Performance Team on-line e-learning cbt (computer based) Team Leadership: Developing a High-Performance Team gives the student an overview of the uses of teams in the corporate world and explains the creation and leadership of effective teams. The program covers how to choose the right type of team, steps for developing a team communication process, the team leader's responsibilities, and guidelines to help the team leader maintain a high-performance  more...
Advanced Project Management - Portfolio Management on-line e-learning cbt (computer based) In Advanced Project Management: Portfolio Management, you will learn the functions of portfolio management, the types of portfolios, and how to select and prioritize projects. You will also learn ways to maintain a balanced portfolio and track and allocate resources.  more...
Maintaining and Supporting Applications on Windows Vista on-line e-learning cbt (computer based) ...kes advantage of the Windows Installer engine to install, maintain, and remove applications through the use of installation packages. Administrators can deploy these packages using various tools, including the MsiExec command-line tool, installation wizards, SMS, and the Group Policy Software Installation. Administrators can also take advantage of Software Restriction policies to ensure only  more...
ISA Server 2004 Management and Clientele on-line e-learning cbt (computer based) To demonstrate how to install ISA Server 2004 clients and to secure and maintain ISA Server 2004  more...
Maintaining and Securing Data in SharePoint 2003 on-line e-learning cbt (computer based) To describe how to configure and maintain databases and implement security measures in SharePoint Portal Server 2003  more...
Microsoft SMS 2003 Maintaining SMS Systems on-line e-learning cbt (computer based) To explain how to maintain SMS systems  more...
Maintaining Printers and Scanners on-line e-learning cbt (computer based) To identify how printers and scanners operate and how to install, configure, troubleshoot, and maintain printers and scanners  more...
Maintenance and Performance Tuning in WebSphere 5 0 on-line e-learning cbt (computer based) To give an overview of how to maintain and tune the WebSphere environment  more...
Control Charts and the Pre-control Process on-line e-learning cbt (computer based) ...tistical precision the extent to which improved processes maintain improvement level performance with minimum variation and are, thus, under control. The course also will present the pre-control process, an easier and quicker method for determining whether an improved process produces products or services within specification limits.Six Sigma is a registered Trademark of Motorola Corporation,  more...
Six Sigma--Measurement System Re-analysis on-line e-learning cbt (computer based) ...tness--after reaching your goal weight and fitness level. Maintaining positive changes takes just as much effort and vigilance as making the changes initially. Likewise for businesses--the benefits of Six Sigma performance aren't achieved simply by a completing a series of projects. Achieving Six Sigma performance takes vision, commitment, time, and vigilance. To assist with maintaining gains,  more...
Lean Tools on-line e-learning cbt (computer based) At its heart, being Lean seeks to eliminate waste from the organization. By applying Lean tools and techniques, organizations can become more competitive, agile, and responsive to customer demands. This course highlights the implementation of Lean tools in the production and manufacturing environment. These tools have derived largely from the development of the Toyota Production System (TPS). In  more...
Strategic Approaches to Labor Relations HRCI SPHR on-line e-learning cbt (computer based) .... This course covers strategies that actively improve and maintain good relationships, such as employee involvement strategies and strategies that foster positive employee relations. It also covers those strategies that resolve conflict in an amicable manner, such as formal complaint resolutions. This course prepares HR professionals and managers who are preparing for the Human Resource  more...
Competitive Strategies for a Global Marketplace on-line e-learning cbt (computer based) With the changing economic landscape and trends toward globalization and technology, companies need to develop new strategies to effectively compete in the global marketplace. To stay competitive in today's marketplace, companies need to shift their focus from selling products to meeting needs. This course starts by painting a picture of the changing economic landscape and the new consumer. It  more...
Accounting Fundamentals on-line e-learning cbt (computer based) ...maintain profitability? An understanding and an accurate application of accounting practices are hallmarks of a successful and financially progressive business. Accounting is a distinct discipline, with its own standards and language. Understanding accounting procedures requires a prerequisite knowledge of certain principles, concepts, terms, and common accounting records. This practical course  more...
Accounting Systems and Closing Activities on-line e-learning cbt (computer based) Some businesses carry out hundreds of transactions in a single day. You can imagine the accounting data at the end of the day, or the end of the month. Ultimately, these transactions can be categorized into a few different types. Organizing the transactions through special journals actually reduces the work and allows you to be more efficient in your accounting activities at the end of every  more...
Recovery Manager Maintenance in Oracle9i on-line e-learning cbt (computer based) To describe how to maintain the Recovery Manager (RMAN) and how to create and maintain the recovery catalog in an Oracle9i database  more...
Managing Knowledge Workers on-line e-learning cbt (computer based) The era of the knowledge worker has arrived. An increasing number of companies gain more value from the knowledge and experience of their workers than they do from physical assets or products. This is most vividly captured in the Internet economy, in which knowledge workers are in high demand. Talented workers often won't hesitate to jump to a company that offers a higher salary or more stock  more...
Management of Cash Flows on-line e-learning cbt (computer based) Can a profitable company with a positive net worth run short of cash? Without sound cash management, it certainly can. Every organization, large and small, must manage the generation and expenditure of cash to ensure that bills can be paid on time. This course covers the principles of sound cash flow management, including cash management strategies, the best use of credit collection, and ways to  more...
E-Learning Essentials Pt 3 - Deploying and Measuring Your Solution on-line e-learning cbt (computer based) The third course in this curriculum focuses on issues of deployment and measurement of an e-learning solution. Regarding deployment, technological, interoperability and multi-site challenges are addressed, as well as using the Internet, choosing the right platform, managing learners and learning objects. The final area to be covered is that of measuring the e-learning solution, integrating  more...
Oracle SQL PL SQL Using Procedure Builder Curriculum on-line e-learning cbt (computer based)cd rom ...L programming languages. Students learn how to create and maintain database objects and to store, retrieve, and manipulate data. In addition, students learn to create PL/SQL blocks of application code that can be shared by multiple forms, reports, and data management applications. This curriculum consists of four Skill Builder courses: Course 61110 Oracle SQL: Basic SELECT Statements Course  more...
NDS 8 0 Advanced Tools Diagnostics Part 1 on-line e-learning cbt (computer based)cd rom ... learner how to use NDS health check tools to proactively maintain a network by performing regular system checks. The course teaches why and how to maintain server logs, as well as a test environment and it introduces learners to the features of NDS and troubleshooting tactics. Learn To • Identify the features of NDS 8 and upgrade to NDS 8. • Identify the frequency of  more...
NDS 8 0 Advanced Tools Diagnostics Curriculum on-line e-learning cbt (computer based)cd rom ... learner how to use NDS health check tools to proactively maintain a network by performing regular system checks. The curriculum teaches why and how to maintain server logs, as well as a test environment and it introduces learners to the features of NDS and troubleshooting tactics. It teaches server background processes, as well as how to perform partition and replica operations within the  more...
Oracle9i Database Admin Manage Security on-line e-learning cbt (computer based)cd rom ...in an Oracle9i database. Learn To • Define and maintain the five components of the security domain of a user in a given environment. • Define and maintain a named set of resource and password limits. • Demonstrate the use of resource limits and how to set them. • Manage system and object privileges. • Control the administration of privileges in a database.  more...
Oracle9i Database Admin Manage Storage Structures on-line e-learning cbt (computer based)cd rom ...ry segment information from the data dictionary. • Maintain indexes. • Monitor indexes. Audience The intended audience for this course include Database administrators, System administrators, Network administrators, and Technical support professionals. Additionally, learners should have taken the first two parts of this series 64311 and 64312. Suggested prerequisites include  more...
Oracle9i Database Admin Create a Database on-line e-learning cbt (computer based)cd rom ...xes. In addition, this course discusses how to create and maintain databases. The course also covers the new features of Oracle9i, such as Oracle Managed Files and Undo tablespaces, and the new features of the LogMiner utility. Learn To • Discuss the guidelines for creating an OFA structure and the information in the ORACLE_HOME subdirectories. • Identify the requirements and  more...
IBM DB2 Universal Database V6 1--Administration on-line e-learning cbt (computer based)cd rom ... skills needed for designing a new DB2 implementation and maintaining an existing database. L earn To: Implement a new DB2 database or application. Maintain an existing DB2 database. C ontent Emphasis Skills-Based A udience This course is intended for database administrators. Students should have a fundamental understanding of relational database technology, including  more...
IBM DB2 Universal Database V6 1--Administration on-line e-learning cbt (computer based)cd rom ... skills needed for designing a new DB2 implementation and maintaining an existing database. L earn To: Implement a new DB2 database or application. Maintain an existing DB2 database. C ontent Emphasis Skills-Based A udience This course is intended for database administrators. Students should have a fundamental understanding of relational database technology, including  more...
IBM DB2 Universal Database V6 1 Admin Curriculum on-line e-learning cbt (computer based)cd rom ... SQL. Students will also learn how to plan, implement and maintain new and existing DB2 databases. This curriculum consists of 2 Skill Builder courses: Course 13431 IBM DB2 Universal Database V6.1 Fundamentals Course 13432 IBM DB2 Universal Database V6.1 Administration Certification: This curriculum will help candidates prepare for the ILT exams DB2 UDB Fundamentals and DB2 UDB Administration  more...
IBM DB2 Universal Database V6 1 Admin Curriculum on-line e-learning cbt (computer based)cd rom ... SQL. Students will also learn how to plan, implement and maintain new and existing DB2 databases. This curriculum consists of 2 Skill Builder courses: Course 13431 IBM DB2 Universal Database V6.1 Fundamentals Course 13432 IBM DB2 Universal Database V6.1 Administration Certification: This curriculum will help candidates prepare for the ILT exams DB2 UDB Fundamentals and DB2 UDB Administration  more...
ZENworks 2 0 Desktop Mgmt Part 2 on-line e-learning cbt (computer based)cd rom ...remote workstations using ZENworks 2.0. Identify how to maintain a ZENworks 2.0 environment. C ontent Emphasis Skills-Based A udience The target audiences for this course are System Administrators, Network Administrators, and MIS Support Technicians. This course is intended for network administrators who have passed Novell's CNE certification by taking either courses 520 and  more...
Oracle8i Backup and Recovery Strategies Backups on-line e-learning cbt (computer based)cd rom ...tion, participants learn to manage archive processing and maintain a recovery catalog. This course also identifies the concepts associated with performing physical backups with or without Recovery Manager (RMAN). L earn To: Identify the features of the Oracle backup and recovery architecture. Manage database archiving. Maintain a recovery catalog using Recovery Manager (RMAN).  more...
Oracle8i Database Admin Manage Security on-line e-learning cbt (computer based)cd rom ...d with managing security. L earn To: Define and maintain the security domains for users in a given environment. Define and maintain a named set of resources and password limits. Understand the concept of resource limits and how to set them. Manage system and object privileges. Control the administration of privileges in a database. Use database auditing. C ontent  more...
Oracle8i Database Admin Manage Data Storage on-line e-learning cbt (computer based)cd rom ...h tables. In addition, this course will teach users about maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. L earn To: Identify the characteristics of various tables and datatypes. Identify and manage tables. Identify the characteristics and types of triggers and constraints. Identify and maintain data integrity.  more...
Oracle8i Database Admin Manage Storage Structures on-line e-learning cbt (computer based)cd rom ... addition, this course will teach users how to create and maintain rollback segments, temporary segments and indexes. L earn To: Identify the database storage structures and their relationships. Manage rollback segments. Manage temporary segments. Manage indexes. C ontent Emphasis Skills-Based A udience Database Administrators, System Administrators, Network  more...
Macromedia Dreamweaver MX 2004 Learning Dreamweaver Basics on-line e-learning cbt (computer based)cd rom ...ide Web designers with the skills necessary to create and maintain Web sites using Dreamweaver MX 2004. Learn To: Identify the key steps in the workflow for creating a Web site. Set up a local site. Create and save a new Web page. Import content and tabular data. Identify options to format text and paragraphs for the Web. Identify options to control the document structure.  more...
Macromedia Dreamweaver MX 2004 Learning Styles Navigation on-line e-learning cbt (computer based)cd rom ...ide Web designers with the skills necessary to create and maintain Web sites using Macromedia Dreamweaver MX 2004. Learn To: Identify options for creating a new cascading style sheet (CSS) style. Apply a cascading style sheet (CSS) style. Export styles to create a cascading style sheet (CSS). Import an external cascading style sheet (CSS). Identify the characteristics of using  more...
Access 2000 Proficient User on-line e-learning cbt (computer based)cd rom ...his course, students will learn how to use Access 2000 to maintain tables and table data; manage Access 2000 data; create and modify forms; and create and modify report formats. L earn To: Use Access 2000 to maintain tables and table data. Manage Access 2000 data. Create and modify forms. Create and modify report formats. C ontent Emphasis Skills-Based A udience  more...
Access 2000 Fundamentals on-line e-learning cbt (computer based)cd rom ...to identify the basic features of Access 2000; create and maintain tables; and work with Access 2000 data. L earn To: Identify the concepts related to databases and the features of Access 2000. Create and maintain tables and table data. Locate and manipulate data. C ontent Emphasis Skills-Based A udience This course is intended for end users who are looking to use  more...
Windows NT 4 0 Administration Fundamentals - Part 1 on-line e-learning cbt (computer based)cd rom ...ccount. Enabler: Identify the features of user rights. Maintain Domain Controllers by: Synchronizing a given Backup Domain Controller(BDC) with the Primary Domain Controller(PDC). Promoting a given Backup Domain Controller(BDC) to function as a Primary Domain Controller(PDC). Match the common logon problems with their respective solutions. Identify the features of common user profiles:  more...
Windows NT 4 0 Administration Fundamentals - Part 1 on-line e-learning cbt (computer based)cd rom ... account. Enabler: Identify the features of user rights. Maintain Domain Controllers by: Synchronizing a given Backup Domain Controller(BDC) with the Primary Domain Controller(PDC). Promoting a given Backup Domain Controller(BDC) to function as a Primary Domain Controller(PDC). Match the common logon problems with their respective solutions. Identify the features of common user profiles:  more...
Oracle8 Backup and Recovery - Strategies and Backups on-line e-learning cbt (computer based)cd rom ...he components and features of Recovery Manager and how to maintain a recovery catalog. Finally, the user will learn how to perform physical backups with and without RMAN. L earn To: Identify the database administrator goals and the criteria for defining a backup and recovery strategy. Describe the structures and processes in the Oracle architecture. Identify the implications of  more...
Oracle8 Database Administration - Manage Security on-line e-learning cbt (computer based)cd rom ...d with managing security. L earn To: Define and maintain the security domains for users in a given environment. Define and maintain a named set of resources and password limits. Manage system and object privileges. Control the administration of privileges in a database. Keep track of the events occurring in a database. C ontent Emphasis Skills-Based A udience  more...
Oracle8 Database Administration - Manage Data on-line e-learning cbt (computer based)cd rom ...h tables. In addition, this course will teach users about maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. L earn To: Identify the characteristics of various tables and datatypes. Create and manage tables. Retrieve table information from the data dictionary. Identify the characteristics and types of triggers and  more...
Oracle8 Database Administration - Manage Storage Structures on-line e-learning cbt (computer based)cd rom ... addition, this course will teach users how to create and maintain rollback segments, temporary segments and indexes. L earn To: Identify how storage structure components work. Manage rollback segments. Manage temporary segments. Manage indexes. C ontent Emphasis Skills-Based A udience Database Administrators, system administrators, network administrators, and  more...
C Programming - Part 4 on-line e-learning cbt (computer based)cd rom ...ourse. Personnel expecting to design and implement new or maintain existing systems and applications in a corporate environment. People who learned C in college, but have not used it in a couple of years and need to retrain. Individuals who are skilled in another structured programming language (Pascal, FORTRAN, COBOL, etc.) and now need to learn C, possibly as a prerequisite to C++, and those  more...
C Programming - Part 3 on-line e-learning cbt (computer based)cd rom ...ourse. Personnel expecting to design and implement new or maintain existing systems and applications in a corporate environment. People who learned C in college, but have not used it in a couple of years and need to retrain. Individuals who are skilled in another structured programming language (Pascal, FORTRAN, COBOL, etc.) and now need to learn C, possibly as a prerequisite to C++, and those  more...
C Programming - Part 2 on-line e-learning cbt (computer based)cd rom ...ourse. Personnel expecting to design and implement new or maintain existing systems and applications in a corporate environment. People who learned C in college, but have not used it in a couple of years and need to retrain. Individuals who are skilled in another structured programming language (Pascal, FORTRAN, COBOL, etc.) and now need to learn C, possibly as a prerequisite to C++, and those  more...
C Programming - Part 1 on-line e-learning cbt (computer based)cd rom ...ourse. Personnel expecting to design and implement new or maintain existing systems and applications in a corporate environment. People who learned C in college, but have not used it in a couple of years and need to retrain. Individuals who are skilled in another structured programming language (Pascal, FORTRAN, COBOL, etc.) and now need to learn C, possibly as a prerequisite to C++, and those  more...
SAP R 3 v4 x FI Payments on-line e-learning cbt (computer based)cd rom ...e and complex payment transactions. In addition, you will maintain data and systems settings for accurate and effective payment processing in this course. L earn To: Payment Organization. House Bank Master Data. Configuring Payments. Parameters for Payment Transactions. Vendor Presettings. Document Presettings. Editing and Revising Payments. Creating a  more...
NetWare 5 Advanced Administration - Part 5 on-line e-learning cbt (computer based)cd rom ...ster a complex NetWare 5 network. This course will cover maintaining Novell Directory Services (NDS), NDS troubleshooting and repair, setting up remote access services, and other Novell services. L earn To: Maintain a consistent and stable Novell Directory Services (NDS) database. Troubleshoot and repair a NDS database. Set up remote access services provided by NetWare 5.  more...
NetWare 5 Advanced Administration - Part 5 on-line e-learning cbt (computer based)cd rom ...ister a complex NetWare 5 network. This course will cover maintaining Novell Directory Services (NDS), NDS troubleshooting and repair, setting up remote access services, and other Novell services. L earn To: Maintain a consistent and stable Novell Directory Services (NDS) database. Troubleshoot and repair a NDS database. Set up remote access services provided by NetWare 5.  more...
Oracle Workflow 11i10 Business Event System Subscriptions on-line e-learning cbt (computer based)cd rom ...ties. It specifies the features and options to define and maintain business events, event subscriptions, and event activities. It also covers several standard activities that help manage the contents of event messages. Learn To: Identify features of business events. Identify options that enable you to define and maintain business events. Identify features of business event groups.  more...
Exchange Server 5 5 Design Implementation - Part 2 on-line e-learning cbt (computer based)cd rom ...rs within a site. Sequence the events used by servers to maintain up-to-date directory information. Unit 2: Intersite Server Communication Duration: 1.5 - 2 Hour(s) Identify the features of a multiple site environment. Identify the function of the types of connectors. Identify the features of an address space. Configure address space by using the Site Connector Properties page.  more...
Exchange Server 5 5 Concepts and Administration - Part 3 on-line e-learning cbt (computer based)cd rom ...lic folder permissions and set public folder affinity. Maintain a Microsoft Exchange Server Organization. Use the Exchange Server utilities to monitor Windows NT services on a computer and monitor the functioning of the network between two servers. Identify the types and features of collaboration applications. Create, modify and manage Exchange server forms. C ontent Emphasis  more...
Frontpage 2000 Proficient User on-line e-learning cbt (computer based)cd rom ... Create Web Pages with FrontPage 2000. Create Webs. Maintain Webs. C ontent Emphasis Skills-Based A udience This course is intended for end users using Microsoft FrontPage 2000. Participants should have a basic understanding of Microsoft Windows 98 or Windows 95. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Introduction and Overview  more...
Frontpage 2000 Proficient User on-line e-learning cbt (computer based)cd rom ... Create Web Pages with FrontPage 2000. Create Webs. Maintain Webs. C ontent Emphasis Skills-Based A udience This course is intended for end users using Microsoft FrontPage 2000. Participants should have a basic understanding of Microsoft Windows 98 or Windows 95. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Introduction and Overview Duration: 1  more...
Outlook 2000 Proficient User on-line e-learning cbt (computer based)cd rom ...e their organization, schedule appointments and meetings, maintain a contact list, and organize their activities with tasks, notes, and journal entries. L earn To: Arrange meetings and contacts. Record tasks, journal and notes entries. Integrate and customize Outlook 2000. C ontent Emphasis Skills-Based A udience This course is intended for end users using  more...
SQL Server 7 0 Designing and Implementing Data Warehouses - Part 3 on-line e-learning cbt (computer based)cd rom ...professionals responsible for planning, implementing, and maintaining a data warehouse using Microsoft SQL Server client/server database management system version 7.0. This series will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. It is recommended that participants take NETg course series  more...
Visual C 6 0 Designing Implementing Distributed Applications - Part 3 on-line e-learning cbt (computer based)cd rom ...ment environment. L earn To: Create a database, maintain data integrity and import data. Write SQL statements to access data from tables and manipulate the data. Implement data access in applications through stored procedure model and cursors. Create transactions and implement locking strategies. C ontent Emphasis Skills-Based A udience This course is designed for  more...
Visual C 6 0 Designing Implementing Distributed Applications - Part 2 on-line e-learning cbt (computer based)cd rom ...ual C++ application. Deploy a Visual C++ application. Maintain and support Visual C++ applications. C ontent Emphasis Skills-Based A udience This course is designed for programmers looking to develop applications using MFC library and Microsoft Visual C++. Participants should have completed the first six courses in this series. T otal Learning Time 6 - 8 Hour(s)  more...
E-Learning Essentials Part 3 Deploying Measuring Your Solution on-line e-learning cbt (computer based)cd rom ...he learner to remain open to developments and continually maintain their solution. Learn To To identify benefits of managing e-learning. To identify roles within an e-learning team. To identify guidelines for choosing a Learning Management System (LMS). To identify technology  more...
NetWare 5 Advanced Administration - Part 1 on-line e-learning cbt (computer based)cd rom ...ole commands. Load NetWare Loadable Modules (NLMs). Maintain Server Configuration Files. Load Java application support. Launch Java classes and applets. Use ConsoleOne. Manage a console remotely. Implement console security strategies. C ontent Emphasis Skills-Based A udience Network administrators or other networking professionals that provide service and  more...
NetWare 5 Advanced Administration - Part 4 on-line e-learning cbt (computer based)cd rom ...NetWare 5 network. This course will cover installing and maintaining a Web server, installing and configuring a Novell File Transfer Protocol (FTP) server, and securing the Novell Directory Services (NDS) tree. L earn To: Install and maintain a Web server. Install and configure a Novell File Transfer Protocol (FTP) server. Distribute network administration by implementing  more...
Oracle Workflow 11i10 Communications Function Activities on-line e-learning cbt (computer based)cd rom ... agents. Identify options that enable you to define and maintain agents. Define a function activity. Identify features of external function activities. Identify options for branching on a function activity result. Identify options provided by the directory service views. Identify features of various local directory service tables. Load roles in Oracle Workflow Builder. Audience:  more...
Advanced Six Sigma The Improve Control Phases of DMAIC on-line e-learning cbt (computer based)cd rom ...ma team members to apply a set of tools and techniques to maintain the new improved process. Learn To: Understand the need for the iterative nature of DMAIC for a process. Understand how improvement affects the people involved in a process. Apply Six Sigma to maintain a newly improved process. Use control plans to sustain the improvements made to a process. Evaluate success of  more...
SAP R 3 MM Purchasing Organization and Master Data on-line e-learning cbt (computer based)cd rom ...es of Purchasing. Master Data. Purchasing Master Data. Maintain Material Master Record. Maintain Vendor Master Record. Purchasing Info Record. The Source List. Unit 2: Purchase Requisition Duration: 2 - 3 Hour(s) Creating Purchase Requisitions. Purpose of the Purchase Requisition. Creating Purchase Requisitions Manually. Entering Item Data. Account Assignment. Processing  more...
SAP R 3 FI AR AP Organization Master Records and Posting on-line e-learning cbt (computer based)cd rom ... how system settings are commonly customized. Create, maintain, and change master data. Manage postings for invoices, credit memos, and outgoing payments. Display balances. Display and change items. Post reversals. Clear accounts. Manage periodic processing. C ontent Emphasis Skills-Based A udience All those involved in the use of R/3 for Financial  more...
Oracle SQL Specifics Creating and Managing Database Objects on-line e-learning cbt (computer based)cd rom ...tements to control transactions. Learners will create and maintain views, sequences, indexes and synonyms. Additionally, users will learn how to control database access, add new users, and provide alternative names for objects using synonyms. Finally, participants will learn how to format query output, control the SQL*Plus environment, and specify variables at runtime. L earn To:  more...
TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 3 on-line e-learning cbt (computer based)cd rom ...configuring database replication between WINS servers and maintaining the WINS server database. Identify the working of the Windows NT browsing service. Resolve a host name to an IP address by using different Microsoft supported methods. Identify the structure and components of the domain name system. C ontent Emphasis Skills-Based A udience This course is for IT  more...
SQL Server 7 0 - Implementing a Database - Part 2 on-line e-learning cbt (computer based)cd rom ... L earn To: Implement data integrity. Create and maintain indexes. C ontent Emphasis Skills-Based A udience This course is designed for IT professionals responsible for implementing a database solution with Microsoft SQL Server 7.0. Participants should have completed Microsoft SQL Server 7.0: System Administration (Course Series 72470 - 72474) and the first course in  more...
NetWare 5 Advanced Administration - Part 1 on-line e-learning cbt (computer based)cd rom ...ole commands. Load NetWare Loadable Modules (NLMs). Maintain Server Configuration Files. Load Java application support. Launch Java classes and applets. Use ConsoleOne. Manage a console remotely. Implement console security strategies. C ontent Emphasis Skills-Based A udience Network administrators or other networking professionals that provide service and  more...
NetWare 5 Advanced Administration - Part 4 on-line e-learning cbt (computer based)cd rom ... NetWare 5 network. This course will cover installing and maintaining a Web server, installing and configuring a Novell File Transfer Protocol (FTP) server, and securing the Novell Directory Services (NDS) tree. L earn To: Install and maintain a Web server. Install and configure a Novell File Transfer Protocol (FTP) server. Distribute network administration by implementing  more...
Oracle 11i10 Project Foundation Fundamentals Part 3 on-line e-learning cbt (computer based)cd rom ... the steps to define an employee. Identify the steps to maintain project resources. Unit 2: Role Definitions Identify features of different entities involved in defining roles. Identify the steps to define a project role. Identify the steps to assign a project role to a team member. Identify the steps to use a project organization role. Unit 3: Project and Organization  more...
Oracle 11i General Ledger Fundamentals Part 1 on-line e-learning cbt (computer based)cd rom This course will cover features of Oracle General Ledger, accounting structure within General Ledger, creation of sets of books and journal entries. Learn To: Identify features of Oracle General Ledger (GL). Identify the steps of Oracle GL setup. Identify the steps for creating a COA. Audience: This course is targeted at Functional Implementers. Deployment:  more...
SQL and PL SQL DML and DDL on-line e-learning cbt (computer based)cd rom ...ers create tables and other database objects and learn to maintain and modify these data objects. Learners also learn how to insert, update and delete data using SQL's Data Manipulation Language, and learn to control database transactions. Finally, the course teaches how to control both user and object level security in an Oracle database. L earn To: Create tables and integrity  more...
Oracle SQL for End Users--Part 2 on-line e-learning cbt (computer based)cd rom Course Overview This course is the second in a two-part SQL for End Users series that is based on Introduction to Oracle: SQL and PL/SQL. In this course, the learner displays data from multiple tables by using equijoins, non-equijoins, and self joins. In addition, this course introduces the use of group functions in a SQL statement to display information about groups of rows in the database.  more...
Enterprise Connectivity with J2EE V1 4 EJB Session Beans on-line e-learning cbt (computer based)cd rom ...a specified stateful session bean. Identify the code to maintain the state of a stateful session bean. Identify the code to remove a stateful session bean from an Enterprise JavaBeans (EJB) container. Identify the steps for configuring session beans. Match each method of the EJBContext interface with the situation in which it is used. Identify the appropriate pool settings to ensure  more...
Career Development Excelling in Your Career on-line e-learning cbt (computer based)cd rom ...er career. The program covers in detail the guidelines to maintain productivity, steps to develop self-discipline, steps to develop an effective professional image, the advantages and disadvantages of self-study and formal education, and the guidelines to maintain work performance and morale. Learn To Apply guidelines to maintain productivity.  more...
MS Win XP Install Admin Part 1 Install Config on-line e-learning cbt (computer based)cd rom ...ows XP Professional, and provides the knowledge needed to maintain and troubleshoot hardware devices. Learn To: o Identify methods for determining whether system hardware and software are compatible with Windows XP Professional. o Identify factors that dictate which file system to select when formatting a partition for Windows XP Professional. o Identify key features of the text-only  more...
MS Win XP Install Admin Part 1 Install Config on-line e-learning cbt (computer based)cd rom ...ows XP Professional, and provides the knowledge needed to maintain and troubleshoot hardware devices. Learn To: o Identify methods for determining whether system hardware and software are compatible with Windows XP Professional. o Identify factors that dictate which file system to select when formatting a partition for Windows XP Professional. o Identify key features of the text-only  more...
SAP R 3 FI AR AP Organization Master Records Posting on-line e-learning cbt (computer based)cd rom SAP's FI module is a powerful, integrated environment, dynamically interfacing Accounts Receivable/Payable functions with General Ledger and Assets Accounting. You will usually encounter both FI and CO (Cost Center Controlling) in a business environment. The procedures for Accounts Receivable and Accounts Payable are very similar in R/3. In this course you will learn to process posting procedures  more...
SAP R 3 4 6 FI Payments on-line e-learning cbt (computer based)cd rom ...e and complex payment transactions. In addition, you will maintain data and systems settings for accurate and effective payment processing in this course. Learn To: o Getting Started with SAP R/3 4.6. o Starting the System and Logging On. o Access Options. o Basis. o Payment Organization. o House Bank Master Data. o Configuring Payments. o Parameters for Payment Transactions.  more...
Home Networking With Windows XP on-line e-learning cbt (computer based)cd rom ...area of home networking and be in a position to setup and maintain one. Learn To Identify benefits of home networking. Identify types of home networking technologies. Identify common types of home networking. layouts. Audience Home and/or small business users who are new to Windows XP. Interest in  more...
Excellence in Service Fundamentals for Employees on-line e-learning cbt (computer based)cd rom ...mer service, including how to develop loyal customers and maintain a positive attitude while serving. Understand how to serve external customers by fulfilling their basic needs, recognizing how they evaluate service, building rapport with them, and avoiding customer service pitfalls. Create a positive environment through excellent internal customer service. Audience: This course is for  more...
Call Center Inbound Customer Service on-line e-learning cbt (computer based)cd rom ...presentative of your company. Maintain a positive attitude when providing service. Open and close a customer service telephone call properly. Solve a customer's problem. Handle a situation with an angry caller. Audience This course is for employees who provide customer service in  more...
Call Center Mgt Managing Motivating Your Staff on-line e-learning cbt (computer based)cd rom Call Center Management: Managing and Motivating Your Staff gives the student information about turnover and training as well as processes for reducing turnover and training effectively. The program also gives the student a process for managing employee stress as well as guidelines for motivating and communicating with employees. Additionally, the program provides students with processes and  more...
Leadership Development Goal Setting on-line e-learning cbt (computer based)cd rom ...sh commitment for achieving goals. Maintain support for goals. Identify the tools used to meet goals. Recognize four causes of goal-centered stress. Use goals to reduce stress. Simulation Overview: In this simulation, you are meeting with the Sales, Product,  more...
Delegation Monitoring Evaluating Results on-line e-learning cbt (computer based)cd rom ...how examine such areas as how to review delegates, how to maintain task boundaries, how to support delegates, and how to deal with delegates who offer resistance. Delegates need to be assisted in their development through coaching, trust and motivation, and this course teaches strategies in all these fields. To help them to get the best results from delegates, delegators are taught the value of  more...
Essentials of Management Succeeding as a New Manager on-line e-learning cbt (computer based)cd rom ...pect as a new manager. In addition, students learn how to maintain control and enhance employee productivity. Learn To Understand the importance of your attitude when managing others. Conduct a successful first meeting with employees. Follow five guidelines for earning respect from your employees.  more...
Essentials of Management Maintaining a Productive Workplace on-line e-learning cbt (computer based)cd rom ...Maintaining a Productive Workforce, students learn various ways to improve a job process, to provide support to help employees stay productive, to offer employees feedback, and to apply strategies for improving productivity. In addition, managers learn how to help employees overcome three main productivity problems encountered in the workplace. Learn To Ask six  more...
Correcting Performance Problems Disciplining Employees on-line e-learning cbt (computer based)cd rom ... Identify the guidelines that will help you maintain a proper perspective when disciplining an employee. Ask questions to determine whether there is sufficient cause to discipline an employee. Gather evidence to support your reason to discipline an employee. Identify the reasons why you may want to include a  more...
Total Quality Management Implementation and Tools on-line e-learning cbt (computer based)cd rom ...threat from a new competitor. It has been decided that to maintain their competitive advantage, Icon need to adopt a TQM system. As part of the team set up to implement the system, you have been asked to attend a meeting on whether or not the company is ready for this implementation. Also present at the meeting are Barbara Connor, Quality Assurance Director, Don Hamilton, Regional  more...
Advanced Project Mgmt Managing Accelerated Projects on-line e-learning cbt (computer based)cd rom ... Identify two ways to build and maintain team members' morale. Identify information you can give team members to avoid wasting time. Audience Project managers who are responsible for managing all aspects of a project from start to finish, for managing multiple projects, and for maximizing utilization of resources to achieve the project  more...
Advanced Project Mgmt Portfolio Management on-line e-learning cbt (computer based)cd rom ...lect and prioritize projects. You will also learn ways to maintain a balanced portfolio and track and allocate resources. Learn To Select the points to consider when assessing a project a a s a a a fit a a a a with strategic objectives. Identify the information to include in a project proposal template.  more...
Managing IT Projects Project Planning Execution on-line e-learning cbt (computer based)cd rom ...e success of a project. Project managers must develop and maintain plans for both human and resource management, as well as for communication, risk, and procurement. With proper planning in place, the project can be executed. Learn To Identify features of a work breakdown structure. Identify methods for resource scheduling and  more...
Team Leadership Developing A High Peformance Team on-line e-learning cbt (computer based)cd rom ... responsibilities, and guidelines to help the team leader maintain a high-performance team. Learn To Choose the right type of team using guidelines. Choose examples of criteria that should be used when selecting team members. Follow steps for developing a team communication process.  more...
Team Leadership Conducting Productive Team Meetings on-line e-learning cbt (computer based)cd rom ... a team meeting. Use guidelines to maintain productivity during team meetings. Encourage positive participation during team meetings. Select examples of tools used in problem solving. Identify pitfalls of decision making. Facilitate effective decision making.  more...
Principles of Marketing Distribution Strategy on-line e-learning cbt (computer based)cd rom Principles of Marketing: Distribution Strategy offers the student an overview of the information required to identify types of distribution channels, select appropriate distribution partners, and develop an efficient distribution system. The program details the steps for selecting suitable distribution channel partners, the goals your distribution strategy should achieve, and the process to manage  more...
Administrative Assistant Skills Understanding Basic Skills on-line e-learning cbt (computer based)cd rom ...at office equipment you should know how to use and how to maintain your office supply needs. In addition, you will learn what to do when your supervisor gives you a message to disseminate, what business documents you should be familiar with, and how to keep information private and secure. Learn To Handle a telephone call. Plan a  more...
Organizational Learning Developing a Knowledge Mgmt System on-line e-learning cbt (computer based)cd rom ...'s executives have determined that, in order to reach and maintain the company's desired productivity standard, a knowledge management system should be developed. Your goal for the simulation is to follow the process for drafting a KM strategy statement that is suitably aligned with the company's vision. Unit 2: Assessing Knowledge (0.5 - 1 hour) Identify who should  more...
Site Server 3 0 Commerce Solutions Curriculum on-line e-learning cbt (computer based)cd rom ...the knowledge and skills necessary to implement, support, maintain, optimize and troubleshoot electronic commerce (e-commerce) sites using Microsoft Site Server version 3.0, Commerce Edition. This curriculum consists of 2 Skill Builder courses: 72508 Commerce Solutions With Microsoft Site Server 3.0 Part 1 72509 Commerce Solutions With Microsoft Site Server 3.0 Part 2 Certification: This  more...
Lotus Domino R5 Development Part 5 Adv Application Development on-line e-learning cbt (computer based)cd rom ...eadlines in a database; and implement Domino security and maintain the application. L earn To: Identify the functions of Groupware and the elements of a workflow application. Retrieve information from a Domino database. Create calendaring and scheduling in a database, and implement headlines in a database. Implement Domino security and maintain the application. C ontent  more...
Navigating Oracle Applications 11i on-line e-learning cbt (computer based)cd rom ... enter data, retrieve information in the form of a query, maintain data, use flexfields, and access online help. Additionally, this course covers concurrent processing and standard report submission. Learn To: Identify tasks to be performed for accessing Oracle Applications 11i. Identify features of the Navigator window. Match components of an Oracle Applications 11i form with  more...
CIW Database Specialist Part 1 Introduction to Database Design on-line e-learning cbt (computer based)cd rom ...his course include individuals who design, implement, and maintain database schemas; design and develop database client applications and components; and perform database administration and maintenance, database developers, enterprise developers, application developers, software engineers, and Web developers. Recommend competency in object-oriented theory and Java programming. This course is  more...
CIW Database Specialist Part 2 Logical Physical Design on-line e-learning cbt (computer based)cd rom ...his course include individuals who design, implement, and maintain database schemas; design and develop database client applications and components; and perform database administration and maintenance, database developers, enterprise developers, application developers, software engineers, and Web developers. Recommend competency in object-oriented theory and Java programming. This course is  more...
CIW Database Specialist Part 3 Database Interaction JDBC on-line e-learning cbt (computer based)cd rom ...his course include individuals who design, implement, and maintain database schemas; design and develop database client applications and components; and perform database administration and maintenance, database developers, enterprise developers, application developers, software engineers, and Web developers. Recommend competency in object-oriented theory and Java programming. This course is  more...
CIW Database Specialist Part 4 Advanced JDBC on-line e-learning cbt (computer based)cd rom ...his course include individuals who design, implement, and maintain database schemas; design and develop database client applications and components; and perform database administration and maintenance, database developers, enterprise developers, application developers, software engineers, and Web developers. Recommend competency in object-oriented theory and Java programming. This course is  more...
Achieving Success Without Authority Focusing on Results on-line e-learning cbt (computer based)cd rom ...ieving results. Each employee within an organization must maintain focus on achieving results and the importance it has to the organization. Employees must understand that even without authority they still have influence to the success of company goals. Employees must harvest their influence and use it appropriately to their advantage. Learn To Identify  more...
SAP R 3 QM Master Data Analysis on-line e-learning cbt (computer based)cd rom ...ent functionality for a material, handle QM info records, maintain quantitative and qualitative characteristics as well as how to edit the structure of the inspection plan. In the second unit, the learner will see how to how to analyze inspection lots and quality notifications, evaluate vendors and to determine on-time delivery performance and quantity reliability. Learn To: o QM Inspection  more...
Managerial Leadership Leading Through Change on-line e-learning cbt (computer based)cd rom Managerial Leadership: Leading Through Change discusses the three phases of planned change and the importance of planning changes before implementing them. This program highlights the types of information employees need in order to understand the need for and accept organizational changes, as well as guidelines for motivating employees through a change process and a process for solving problems  more...
Motivation Motivating Through Rewards Recognition on-line e-learning cbt (computer based)cd rom ...lity to reward Bernard in a way that will motivate him to maintain a high level of performance. Unit 2: How Rewards and Recognition Can Work for You (0.5 - 1 hour) Choose examples of how rewards and recognition benefit managers and employees. Identify factors that influence the cost of a reward or recognition program.  more...
Negotiating Advanced Negotiation Tactics on-line e-learning cbt (computer based)cd rom ...successfully close the deal with Appleton, Inc., you must maintain control of the negotiation while you discuss the installation details of the video-conferencing system with Janet and Marcus. Unit 2: Negotiation Tactics (0.5 - 1 hour) Identify various negotiation tactics. Select guidelines you should follow when addressing negotiation tactics.  more...
Advanced Six Sigma Your Role as a Green Belt on-line e-learning cbt (computer based)cd rom ...initiative, including the specific relationships you will maintain with persons in other key Six Sigma roles. You will also learn what overall expectations your organization will have of you as a Green Belt, both as a Green Belt leading your own team or supporting a Black Belt project. Finally, you will learn what tools you will need to use when defining a Six Sigma project, gathering and  more...
From iWare Logic
Certification in Oracle Applications Technologies ...nagement 11i Fundamentals IZ0-233 11i Install Patch and Maintain Oracle Applications For any sort of trainings / certifications requirement, please help me know. Your response is highly awaited kindly revert. Thanks & Regards iWareLogic Amit Giri | iWare Logic Technologies Pvt. Ltd. Consulting | Outsourcing | Training | Siebel | PeopleSoft | Oracle Apps 93267-27519 |  more...
From HAZMAT Plans & Programs, Inc
Materials Handling Storage on-line e-learning cbt (computer based)self directed ... rim wheels - Identify powered industrial trucks - Maintain overhead and gantry cranes - Understand the safety requirements for crawler, locomotive, and truck cranes - Identify different types of slings - Understand the requirements for inspecting derricks - Recognize the safety requirements for helicopter operations Course Duration: 1 Hour Cost of Course: $20. 00  more...
From Compliance Solutions
DOT Hazmat Transportation Online on-line e-learning cbt (computer based) The On-Line DOT Hazardous Materials Transportation training is designed to meet the requirements for training under 49 CFR 172.704 . The purpose of this course is to ensure awareness and promote safety among employees who may be involved in the transport of hazardous materials. The Department of Transportation (DOT) requires all persons who offer hazardous materials for shipment  more...
From Certified Foreclosure Agent Program
Effective REO Property Listing Management 240 on-line e-learning cbt (computer based)courseware Webinar Description: Foreclosure sales are rising, which means that knowledgeable agents who can handle the influx of bank-owned Real Estate Owned (REO) listings are in high demand right now in local areas throughout the nation. But there is a lot that often needs to go into selling distressed real estate - it's much more than just listing a property in the Multiple Listing Service (MLS) or  more...
From Learn Skills
Retail Training - Organise and maintain work areas on-line e-learning cbt (computer based)study at homecoursewareself directed Housekeeping is not glamorous or exciting, but it will always be an important part of your work in the retail industry. Housekeeping standards have a major impact on the storea s appearance and image. A store that is neat, clean, attractive and an easy place to shop in, helps to entice customers into the store and encourages them to return.  more...
Retail Training - Operate retail technology on-line e-learning cbt (computer based)study at homecoursewareself directed As little as 20 years ago, much of the equipment you see today in a retail store did not exist. Advances in electronic technology have transformed the way a retail store operates. To be a productive member of the team you will need to know what equipment is available to assist you in your work. You will also need to be able to operate and maintain equipment within your area of responsibility in  more...
Retail Training - Maintain store security on-line e-learning cbt (computer based)study at homecoursewareself directed In our personal lives we try not to tempt thieves by leaving mobile phones, money or valuables lying around in our cars, homes or offices. A retail store a whether it sells CDs, clothing, cosmetics or hardware a is set up to tempt customers to purchase goods. This unfortunately is also tempting to thieves. To help prevent theft, retail stores must have good security measures in place, and  more...
Retail Training - Maintain store safety on-line e-learning cbt (computer based)study at homecoursewareself directed Retailers sometimes do not take Heath & Safety seriously because a store does not seem to pose a great deal of risk to people. After all, if it is safe for customers, surely it is safe for staff? Unfortunately this is not the case. Many retail operators (and customers) have narrowly missed injury from falling stock, poorly arranged displays, or dangerous signs and shelf displays. To many other  more...
Retail Industry - Maintain store safety on-line e-learning cbt (computer based)study at homecoursewareself directed Retailers sometimes do not take Heath & Safety seriously because a store does not seem to pose a great deal of risk to people. After all, if it is safe for customers, surely it is safe for staff? Unfortunately this is not the case. Many retail operators (and customers) have narrowly missed injury from falling stock, poorly arranged displays, or dangerous signs and shelf displays. To many other  more...
Retail Training - Maintain and order stock on-line e-learning cbt (computer based)study at homecoursewareself directed ...ies. But operations staff also have many tasks related to maintaining and ordering stock. By being aware of these you can assist your manager and handle tasks you are given. Stock purchases can account for 70% or more of the storea s total running costs. Therefore it is essential to control stock effectively. The money spent on stock is not recovered until it is sold to customers. Any stock  more...
Retail Training - Interact with customers on-line e-learning cbt (computer based)study at homecoursewareself directed ...maintain a competitive edge so that their business can continue to prosper. Progressive retailers realise that quality service can provide that competitive edge. As a sales or service assistant you have a key role to play in delivering the type of service necessary to enhance the storea s image and encourage repeat business from the storea s customers. The quality of service you provide can  more...
Retail Training - Build relationships with customers on-line e-learning cbt (computer based)study at homecoursewareself directed The retail industry is very competitive. You need outstanding customer service and selling skills to ensure that your store is a success. Consumers have a wide variety of choice. If they cannot find what they are looking for in your store or dona t like the service, they will go to your competitors. In this section we will look at the skills and techniques you need to build a rapport with  more...
From Serebra Learning Corporation
Implementing an Organization-wide Mentoring Program on-line e-learning cbt (computer based) Would a mentoring program give your employees the extra edge they need to succeed? In this course, you'll learn about the purposes, advantages, and procedures involved in developing a mentoring program. You'll examine the program coordinator's role and the guidelines that should be in place before the program begins. You'll learn about selecting and matching mentors and proteges and motivating  more...
Win2000 Active Directory Implementation Managing User Environments and Software Deployments on-line e-learning cbt (computer based) In this course, you will learn how to use Administrative Template settings and the Software Installation extension of the Group Policy console to manage user accounts and computer settings and deploy software. First, the course introduces user environment management, Administrative Template settings, and group policy loopback. You will learn how to manage user environments using group policy  more...
LAN Software Implementation on-line e-learning cbt (computer based) This WestNet e-Learning module explores the features and functions of Windows NT, Microsoft's 32-bit network operating system (NOS). The lessons of this module present the basic concepts necessary to install, configure, and maintain a Windows NT network.  more...
Negotiating to Mutual Benefit on-line e-learning cbt (computer based) The key to being a skilled negotiator is understanding the difference between negotiating and giving money away. This course demonstrates the stages and rules that will gain you a win/win solution, and with it long-term business. If you follow the guidelines set out here, you will be able to handle customer strategies and still close the deal on terms that keep both your company and your customer  more...
From Executive-level Sale to Strategic Partnership on-line e-learning cbt (computer based) Selling at an executive level doesn't stop when the contract is signed. To develop the business and prevent attack from the competition, major accounts need nurturing. This course illustrates how knowledge of various corporate cultures will give you a customer compatible approach that safeguards and maximizes your account revenue. Salespeople who sell at an executive level and obtain and maintain  more...
Closing Executive-level Sales Simulation on-line e-learning cbt (computer based) You are a regional account executive with DME Corporation, a national direct mail service provider. Your company recently made a large investment toward the goal of becoming a "one-stop" shop and now offers fulfillment services. You are responsible for selling these new services to your existing client base, as well as prospecting for new accounts. You have previously identified, researched, and  more...
Delivering High-Impact Sales Presentations on-line e-learning cbt (computer based) The most important meeting you'll have with your client is when you show the decision makers that you have the right business fit for their needs. You've done a lot of hard work, so when the curtain goes up on your sales presentation, you want an award-winning performance. In this course, you'll learn about the third major component of the strategic account sales (SAS) approach--presentation.  more...
Delivering High-impact Territorial Account Sales TAS Presentations on-line e-learning cbt (computer based) In this course, you'll learn about the third major component of the territorial account sales approach--presentation. Your presentation is the most important meeting you'll have with your client. This is when you show the decision makers that you have the right product and business fit for their needs. You've done a lot of hard work, so when you make your sales presentation, you want it to  more...
The Telecommunications Industry Overview Version 2 on-line e-learning cbt (computer based) ... economic uncertainty, telecom carriers have struggled to maintain sound footing and a competitive edge, all the while endeavoring to provide crucial, uninterrupted service to their customers. In an age of rapidly developing technology, this goal has become increasingly more difficult. The emergence of broadband and wireless technologies poses significant threats to carriers relying upon aging  more...
Relationship Management Maintaining the Client Relationship on-line e-learning cbt (computer based) ...Maintaining the Client Relationship, you will learn about the differences between short-term and long-term customer relationships, as well as the causes and advantages of these relationships. You will also identify methods of keeping and extending the client relationship into future endeavors. Finally, you will learn about techniques for measuring success in the client relationship, and which  more...
Sales Negotiations Negotiation Execution on-line e-learning cbt (computer based) ...on process, the key players in a negotiation, and ways to maintain control of the negotiation. Additionally, this course covers guidelines for dealing with difficult people and strategies for dealing with less-than-ideal scenarios and outcomes. After completing this course, you will be prepared to negotiate successfully with people in a variety of roles. The target audience for this course is  more...
Telecommunications Industry Overview Version 1 on-line e-learning cbt (computer based) ... economic uncertainty, telecom carriers have struggled to maintain sound footing and a competitive edge, all the while endeavoring to provide crucial, uninterrupted service to their customers. In an age of rapidly developing technology, this goal has become increasingly more difficult. The emergence of broadband and wireless technologies pose significant threats to carriers relying upon aging  more...
ITIL Service Level and Capacity Management on-line e-learning cbt (computer based) ...alancing act. For example, organizations must achieve and maintain a balance between the quality of IT service given and received in a manner that is both customer focused and cost effective. Simultaneously, organizations need to provide the required capacity for data processing and storage, at the right time and in a cost effective way. The delivery and support of IT services are divided into  more...
Call Center Customer Service on-line e-learning cbt (computer based) Have you just become a call center customer service representative? Maybe you are experiencing some feelings of anxiety, as do many novice agents. You may be concerned about dealing with customers' issues one-on-one. Fortunately, there is a comprehensive training course for people in your situation. This course will help you overcome reservations about customer service in a call center setting.  more...
Evaluation and Review on-line e-learning cbt (computer based) So, is it success or failure? It's crucial that you take time to review your completed project and confirm the outcomes. What has been achieved, and what didn't go as planned? And how have you performed personally? Of course, success depends on your ability as an external consultant to continually develop in the role, increase your skills, and make overall improvements in your performance. This  more...
Functions of IT Project Management on-line e-learning cbt (computer based) William Shakespeare wrote, "Be not afraid of greatness; some are born great; some achieve greatness, others have greatness thrust upon them." Good information technology (IT) project managers are trained, not born. As an IT project manager, you can achieve greatness by improving and developing your own skills through continued education and experience. Your management skills will become better  more...
Listening for Comprehension on-line e-learning cbt (computer based) Do you need to better understand the basic meaning of a conversation or presentation? If you need to be able to identify what is said to you in a more effective manner, then this course is for you. This course teaches you how to comprehend verbal and visual messages to maximize your understanding of others. Because this course teaches listening skills, certain sections of this course deviate from  more...
Presenting Your Case on-line e-learning cbt (computer based) ... case presentation and employ strategies to establish and maintain the audience's attention. This course examines the careful planning and delivery of a business case presentation. It focuses on the use of visual aids and handouts in a presentation, the structure and development of a presentation in light of audience needs, and the elements involved in successfully delivering the presentation  more...
Communicating Successfully Assert to Achieve on-line e-learning cbt (computer based) This course assesses the benefits of assertive behavior and provides suggestions to implement these strategies to maintain confidence and control of potentially difficult situations without resorting to submissive or aggressive behavior. All levels of professionals who supervise the performance of other staff members.  more...
Team Leadership Developing A High-Performance Team on-line e-learning cbt (computer based) Team Leadership: Developing a High-Performance Team gives the student an overview of the uses of teams in the corporate world and explains the creation and leadership of effective teams. The program covers how to choose the right type of team, steps for developing a team communication process, the team leader's responsibilities, and guidelines to help the team leader maintain a high-performance  more...
Delivering 360-Degree Performance Feedback on-line e-learning cbt (computer based) ...chniques, conduct an effective performance interview, and maintain the 360-degree performance feedback process. When you use the techniques contained in this course, you will help ensure that your 360-degree performance review feedback and process are the best they can be. Executives and human resource development staff within companies of adequate size to ensure reviewer anonymity. These  more...
Successful Coaching Relationships on-line e-learning cbt (computer based) Coaching is a set of practical skills and a style of relating that develop the potential of both the individual being coached and the coach. For this development to take place, there must be a working relationship between a coach and a willing coachee, a relationship based on mutual trust, respect, commitment and confidentiality. Within this collaborative framework, the coach uses a repertoire of  more...
The Personal Approach in Delegation on-line e-learning cbt (computer based) Have you delegated tasks only to later find out that the task wasn't completed properly or that it wouldn't be completed on time? Perhaps you need to reevaluate your delegation skills. This course will help you work more effectively with employees in a delegation situation. As you progress through "The Personal Approach in Delegation" course in the "Effective Delegation" series, you will discover  more...
E-Learning Essentials Pt 3 Deploying and Measuring Your Solution on-line e-learning cbt (computer based) The third course in this curriculum focuses on issues of deployment and measurement of an e-learning solution. Regarding deployment, technological, interoperability and multi-site challenges are addressed, as well as using the Internet, choosing the right platform, managing learners and learning objects. The final area to be covered is that of measuring the e-learning solution, integrating  more...
Strategic Approaches to Labor Relations HRCI SPHR on-line e-learning cbt (computer based) .... This course covers strategies that actively improve and maintain good relationships, such as employee involvement strategies and strategies that foster positive employee relations. It also covers those strategies that resolve conflict in an amicable manner, such as formal complaint resolutions. This course prepares HR professionals and managers who are preparing for the Human Resource  more...
Accounting Fundamentals on-line e-learning cbt (computer based) ...maintain profitability? An understanding and an accurate application of accounting practices are hallmarks of a successful and financially progressive business. Accounting is a distinct discipline, with its own standards and language. Understanding accounting procedures requires a prerequisite knowledge of certain principles, concepts, terms, and common accounting records. This practical course  more...
Accounting Systems and Closing Activities on-line e-learning cbt (computer based) ...ofitable business. This practical course shows you how to maintain an accounting system and perform closing activities in three lessons, "Special Journals," "Subsidiary Ledgers," and "Closing Activities." Individuals who require knowledge of the basics of accounting, who are starting a business, who are learning to manage the accounting activities of a business, who need to review standard  more...
Control Charts and the Pre-control Process on-line e-learning cbt (computer based) ...tistical precision the extent to which improved processes maintain improvement level performance with minimum variation and are, thus, under control. The course also will present the pre-control process, an easier and quicker method for determining whether an improved process produces products or services within specification limits. Six Sigma is a registered Trademark of Motorola Corporation,  more...
Lean Tools on-line e-learning cbt (computer based) ...e course examines how these improvement tools are used to maintain an orderly and efficient flow of materials throughout the Lean enterprise. By successfully adopting Lean tools, companies can move significantly toward assuring their ability to competitively meet their customers' needs. Candidates for Black Belt certification; managers/executives overseeing personnel involved in the  more...
Managing and Maintaining Brand Equity on-line e-learning cbt (computer based) There's a common saying: "The only thing constant in life is change." This is especially true when it comes to managing brands. Look at Coca-Cola and how it spawned several brand extensions such as Diet Coke and Cherry Coke. Then there was a brief, but widely publicized, brand crisis caused by New Coke, which resulted in the reintroduction of Coca-Cola Classic. This is an example of how, over  more...
Customer Satisfaction Through Resource Management on-line e-learning cbt (computer based) The ISO 9001:2000 standard structures its Quality Management System (QMS) model into four major areas: Management Responsibility; Resource Management; Product Realization; and Measurement, Analysis, and Improvement. Resource Management is one important component of the QMS. This course examines the management of human, material, and environmental resources that are necessary to maintain an  more...
Lean Strategies on-line e-learning cbt (computer based) ...his course, you'll learn how to prepare for, develop, and maintain a lean organization. In Lesson 1 you'll learn what lean techniques to implement first and how to make the organizational transition go smoothly. In Lesson 2 you'll explore how to deploy specific lean techniques and support your efforts with proven strategies. In the last lesson you'll discover how to expand lean initiatives, get  more...
Introduction to Brand Management on-line e-learning cbt (computer based) ..., from conception of a brand to building, evaluating, and maintaining brand equity. Then, you will be introduced to a brief history of branding and its intended purpose. This also includes the elements of a great brand, and current trends in branding. Finally, you will recognize the components and intricacies that make up your consumer, how to appeal to the consumer, and one of the most  more...
Scoping Your Internet Project Select Your Web Team on-line e-learning cbt (computer based) This course demonstrates how to select and work effectively with the right people to create and maintain a Web presence. Professionals who want to create and promote an online marketing strategy  more...
Enhancing and Managing Web Sites with FrontPage 2002 on-line e-learning cbt (computer based) To explain how to enhance and maintain FrontPage 2002 web sites Anyone wishing to become familiar with FrontPage 2002 or needing to create professional-standard Internet or intranet sites quickly and easily  more...
Working with Persistent Data in ColdFusion MX on-line e-learning cbt (computer based) To demonstrate how to use ColdFusion MX to maintain persistent data in web applications Existing ColdFusion 5 users wishing to gain experience in advanced ColdFusion MX development; web and enterprise application developers who have had an introduction to ColdFusion development and wish to learn advanced development techniques  more...
Site Testing and Maintenance in Dreamweaver 8 on-line e-learning cbt (computer based) To use advanced options and site maintenance tools The will be web professionals; end users and home users wishing to create effective Internet or intranet sites quickly and easily; Macromedia Flash 8 developers using Macromedia Dreamweaver 8 to create web pages; individuals wishing to obtain the Dreamweaver 8 Developer certification  more...
Site Testing and Maintenance in Dreamweaver MX 2004 on-line e-learning cbt (computer based) To identify the testing and remote connection features in Dreamweaver MX 2004 Web professionals; end users and home users wishing to create effective Internet or intranet sites quickly and easily; Macromedia Flash MX 2004 developers using Macromedia Dreamweaver MX 2004 to create web pages; individuals wishing to obtain the Dreamweaver MX 2004 Developer certification  more...
Using Dreamweaver MX to Develop ASP NET Applications on-line e-learning cbt (computer based) To describe how to insert and update data into web pages, how to create a search form and results page, and how to secure, test, maintain, and deploy a web site in Dreamweaver MX Web professionals; home users and end users wishing to use Dreamweaver MX to create database-driven web applications built on ASP.NET technology  more...
UNIX Programming Tools on-line e-learning cbt (computer based) ...down on development time as well as simplify the tasks of maintaining a system. This course introduces the UNIX operating system, cc. It covers the main options available as well as the file naming conventions cc requires. Students learn how to use the make command to maintain up-to-date versions of computer programs as well as how to create files called a makefiles or description files which  more...
Securing UNIX Systems on-line e-learning cbt (computer based) To describe how to implement and maintain UNIX networking IT professionals working in a UNIX environment for the first time  more...
Win2000 Netwk Security Design Providing Secure Access in a LAN on-line e-learning cbt (computer based) ...l learn to use account policies and local policies and to maintain event logs. Security Templates concepts will be covered as will the configuration of the Security Configuration and Analysis utility. You will learn to use the Encrypting File System (EFS) and to configure SNMP security, RIS, and Terminal Services. Security risks will be covered in detail, and you will learn about Kerberos V5  more...
The HP-UX Operating System on-line e-learning cbt (computer based) This course covers the origin and history of the HP-UX operating system and its relationship with other UNIX family systems. It examines the HP-UX system components and addresses issues surrounding its use, administration, and development. The course highlights those aspects that make HP-UX an innovative operating system and provides some commmonly used UNIX skills and tricks. This course  more...
Win2000 Professional Administering Users and Groups on-line e-learning cbt (computer based) ...arn to create and manage user profiles that enable you to maintain users' data. Finally, the course will teach you to resolve some of the problems related to user accounts and group policies. Related Exam: Microsoft Exam #070-210: Implementing and Administering Microsoft Windows 2000 The course addresses the training needs of system administrators, network designers, and IT consultants.  more...
Win2000 Server Maintenance and Troubleshooting on-line e-learning cbt (computer based) ... disks are also covered in this course. You will learn to maintain your system by creating and using the ERD and Boot disks and to STOP Errors; specifically, you will become acquainted with the procedures you need to follow to enable your system to respond to STOP Errors. Finally, the course describes the various STOP Error messages. It will teach you about the various tools you need to use to  more...
Windows 2000 - Migration Design Upgrade and Migration Strategies on-line e-learning cbt (computer based) To show how to plan a migration from a Windows NT 3.5x or NT 4.0 domain to Windows 2000 Students preparing for Microsoft exam 70-222; personnel in medium to very large computing environments that plan to migrate from Windows NT 4.0 to Windows 2000  more...
Win2000 Network Infrastructure Implementation Administering DNS on-line e-learning cbt (computer based) This course introduces you to the concept of Domain Name System (DNS) and explains the benefits of using DNS. You will learn how to install and configure a DNS server and DNS client computers, as well as how to monitor a DNS server and troubleshoot problems related to DNS servers and clients. The course also discusses the concept of zones that are used to store this information. You will learn how  more...
Windows 2000 - Migration Design Deployment on-line e-learning cbt (computer based) To show how to upgrade Windows NT 3.5x or 4.0 to Windows 2000, maintain network services during migration, and set up the Active Directory Students preparing for Microsoft exam 70-222; personnel in medium to very large computing environments that plan to migrate from Windows NT 4.0 to Windows 2000  more...
Microsoft SMS 2003 Maintaining SMS Systems on-line e-learning cbt (computer based) To explain how to maintain SMS systems Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Systems Management Server 2003  more...
Exchange Server 2003 Computer Management on-line e-learning cbt (computer based) To demonstrate how to manage, monitor, and troubleshoot Exchange 2003 servers Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Exchange Server 2003; learners preparing for MCSA certification exams  more...
ISA Server 2004 Management and Clientele on-line e-learning cbt (computer based) ... how to install ISA Server 2004 clients and to secure and maintain ISA Server 2004 IT professionals responsible for implementing network and perimeter security measures, including Internet firewalls, application layer filters, and screened networks; IT professionals responsible for implementing caching servers and additional mechanisms to protect public-facing Web servers; IT professionals who  more...
Maintaining and Securing Data in SharePoint 2003 on-line e-learning cbt (computer based) To describe how to configure and maintain databases and implement security measures in SharePoint Portal Server 2003 Administrators who intend to deploy SharePoint Portal Server 2003 and SharePoint technologies; IT professionals who wish to gain knowledge of SharePoint products and technologies  more...
Windows Server 2003 Planning a Security Infrastructure on-line e-learning cbt (computer based) To outline the processes and considerations for the planning the public key infrastructure and securing network data Systems engineers, systems analysts, IT consultants, and support professionals tasked with planning and maintaining a Windows Server 2003 network infrastructure; learners preparing for certification in the Microsoft Certified Systems Engineer (MCSE) program  more...
Planning Implementing and Maintaining User Computer and Group Policies and Strategies on-line e-learning cbt (computer based) To identify the criteria involved in designing and implementing a policy strategy for any network designed according to best practice protocols Prospective systems engineers; technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003  more...
Maintenance and Performance Tuning in WebSphere 5 0 on-line e-learning cbt (computer based) ...maintain and tune the WebSphere environment Those wishing to qualify as an IBM Certified System Administrator for WebSphere Application Server 5.0; this Certified System Administrator is expected to perform the installation, configuration, and day-to-day tasks associated with ensuring the smooth and efficient operation of a WebSphere runtime environment, including product installation,  more...
Linux Filesystem Management and File Sharing on-line e-learning cbt (computer based) To describe techniques for managing the Linux filesystem and configuring file and service sharing Students wishing to acquire the intermediate skills required as a Linux system administrator  more...
Preparing and Deploying a Domain Upgrade in Windows NET on-line e-learning cbt (computer based) To discuss how to prepare and deploy a domain for an upgrade in Windows .NET Support professionals working with Windows NT Server 4.0 who are responsible for developing, designing, and deploying a directory services migration; those who are on the Microsoft Certified Systems Engineer (MCSE) track who want to acquire the skills necessary to select, develop, and deploy a directory services migration  more...
Preparing and Deploying a Domain Restructure in Windows NET on-line e-learning cbt (computer based) To discuss how to restructure account and resource domains in a Windows .NET environment Support professionals working with Windows NT Server 4.0 who are responsible for developing, designing, and deploying a directory services migration; those who are on the Microsoft Certified Systems Engineer (MCSE) track who want to acquire the skills necessary to select, develop, and deploy a directory  more...
Printers Maintenance and Safety Issues on-line e-learning cbt (computer based) To present an overview of printers and discuss computer maintenance and safety issues Anyone wanting to become a hardware support technician  more...
Maintaining Printers and Scanners on-line e-learning cbt (computer based) To identify how printers and scanners operate and how to install, configure, troubleshoot, and maintain printers and scanners The for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A Essentials exam (220-601)  more...
The 802 11 Network Architecture on-line e-learning cbt (computer based) This module covers some of the key concepts found in the 802.11 network architecture. You will read about the process by which clients connect to an access point, the terms used for organizing wireless LANs, and how power management is accomplished in wireless LAN client devices. Without a solid understanding of the principals covered in this module, it would be quite difficult to design,  more...
Monitoring IP Telephony on-line e-learning cbt (computer based) To recognize the tools of the IP telephony environment and how to maintain it, and monitor and troubleshoot the Cisco CallManager system IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...
Ensuring Data Delivery in Networks on-line e-learning cbt (computer based) To demonstrate how to ensure the reliability of data delivery through the transport layer Individuals new to networking concepts and terminology; individuals preparing to take the Interconnecting Cisco Network Devices (ICND) learning path; anyone preparing for the Introduction to Cisco Networking Technologies (INTRO) exam, the Interconnecting Cisco Network Devices (ICND) exam, or the Cisco  more...
Recovery Manager Maintenance in Oracle9i on-line e-learning cbt (computer based) To describe how to maintain the Recovery Manager (RMAN) and how to create and maintain the recovery catalog in an Oracle9i database Oracle database administrators and database operators  more...
Defining and Manipulating Data in Oracle 9i on-line e-learning cbt (computer based) To describe how to define database objects and manipulate the data stored within them in an Oracle9i database Junior database administrators, application developers, and database operators  more...
Oracle Database 10g New Backup and Recovery Features on-line e-learning cbt (computer based) To use Oracle 10g's new backup and recovery features Oracle 8i or 9i certified professionals who wish to upgrade to Oracle Database 10g certification; developers interested in the technical aspects of Oracle Database 10g  more...
First Aid--CPR on-line e-learning cbt (computer based) ...hour course will focus on the ABCs of basic life support: maintaining an open airway, restoring breathing, and restoring circulation. Note: this training should not be used as the primary basis for any CPR certification. It is intended to provide the learner with knowledge-based training only. This training should be accompanied with a performance-based component provided by a certified CPR  more...
Job Hazard Analysis on-line e-learning cbt (computer based) ...e quality of work environments, improve absenteeism, help maintain a healthier workforce, reduce injury and illness rates, and make workers feel good about their work. This course was specifically designed for supervisors and managers to help enhance existing techniques in Job Hazard Analysis. The content in this course is designed to comply with the intent of the applicable regulatory  more...
Hazardous Waste Generator Awareness on-line e-learning cbt (computer based) This one-hour course provides basic information on hazardous waste determination and characterization. In addition, this course describes the three types of Generator Status (Conditionally Exempt Small Quantity Generator, Small Quantity Generator, and Large Quantity Generator) along with applicable requirements. Generators must manage their hazardous waste per the RCRA regulations. Thus,  more...
Organizing Content Using Templates and Frames in FrontPage 2003 on-line e-learning cbt (computer based) To provide an overview of how to organize content in FrontPage 2003 using Dynamic Web Templates and frames Anyone wishing to become familiar with FrontPage 2003 or needing to create professional-standard Internet or intranet sites quickly and easily  more...
Microsoft Access 97 Advanced on-line e-learning cbt (computer based) This highly interactive CBT contains three units that cover advanced Access 97 skills. Through step-by-step instruction within a realistic simulation of Microsoft Access, individuals learn how to add complex objects to a form, manage database objects, create macros and modules and maintain a database. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering  more...
Advanced Features of FrontPage 2002 on-line e-learning cbt (computer based) The Advanced Features of FrontPage 2002 course is the third course in the FrontPage XP curriculum. This course teaches users to add special effects to Web pages and organize a Web site using various Web components. It also teaches users to add multimedia to a Web site. Additionally, the course explains the process of integrating code, such as JavaScript scripts and ActiveX controls, to Web pages.  more...
Microsoft Outlook 2000 Basic on-line e-learning cbt (computer based) This course introduces the basic features of Microsoft Outlook 2000 to familiarize the user with the Outlook environment. It contains information for users to utilize e-mail, manage tasks, and maintain contact information. Designed to teach basic features of Microsoft Outlook 2000.  more...
Microsoft Outlook 2000 Intermediate on-line e-learning cbt (computer based) This course introduces the advanced features of Microsoft Outlook 2000 to familiarize the user with the Outlook environment. It contains information for users to schedule appointments and events, organize meetings, maintain a journal, and use Notes. Designed to introduce advanced features of Microsoft Outlook 2000.  more...
Microsoft Access 2000 Advanced on-line e-learning cbt (computer based) This highly interactive CBT contains five units that cover advanced Access 2000 skills. Through step by step instruction with realistic simulation, students learn how to manage objects, create macros, graphical reports, understand modules, and maintain a database. People wishing to learn the advanced features of Access 2000.  more...
Operational information security on-line e-learning cbt (computer based) To demonstrate secure practices for networked and mobile users, and introduce software piracy and social engineering Business users requiring an introduction to information security best practices  more...
Adobe GoLive CS2 Web Page Layout on-line e-learning cbt (computer based) This course introduces you to the basics of entering text on an HTML page, formatting the text, and creating style sheets to maintain consistency across Web pages. You will learn how to create tables and add text and images to them. You will also learn about properties of images for the Web and how to modify these properties. The audience consists of Web designers and developers involved with the  more...
Leadership and Team Development: Team Building on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd MAXIM TRAINING Organisations have always relied on teams in some form. But now there is more emphasis on groups of people, working in teams, taking joint responsibility for achieving standards and meeting objectives. This course explores the key factors that make teams effective and the skills required to build, strengthen and maintain the team.  more...
Recognising Stress Series: Your Reaction to Stress on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd People are working under more and more pressure... whether the cause is difficult colleagues, priorities and deadlines, or just life in general. A little pressure can help us perform, to achieve our goals. But too much pressure and the cracks begin to show: we suffer stress, performance falls; we become, literally, sick of work. To cope with stress effectively you need to maintain a balance  more...
Protecting Resources and Control Records on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd In this course we will review Resource Rules and show you some additional controls that you can use to protect resources. We will also tell you how to maintain ACF2 Control Records and SAF Resource Types.  more...
ACF2 GSO Options, Databases and Reports on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd In this course we will look at the ACF2 GSO options and how to maintain them. We will also tell you about the ACF2 databases, as well as, the various utilities and reports that you can run.  more...
Cisco Installing and Maintaining Routers Part 1: Common Maintenance Tasks on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The Installing and Maintaining Cisco Routers (2500, 3600 and 4000 series) course contains information that provides networking professionals with the knowledge and skills necessary to install, maintain, and troubleshoot Cisco routers in a network environment.  more...
Cisco Installing and Maintaining Routers Part 2: 2500, 3600, and 4000 Series on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The Installing and Maintaining Cisco Routers (2500, 3600 and 4000 series) course contains information that provides networking professionals with the knowledge and skills necessary to install, maintain, and troubleshoot Cisco routers in a network environment.  more...
Excellence in Service: Providing Superior Customer Service on-line e-learning cbt (computer based) In Excellence in Service: Providing Superior Customer Service, you will learn how to develop and maintain a positive attitude, show extra attentiveness to your customers, and use customer-friendly language. In addition, you will learn how to effectively solve customers' problems and benefit from their complaints.  more...
Microsoft Windows 98 Power User on-line e-learning cbt (computer based) This course is for users who want to take advantage of the most advanced features and capabilities of Windows 98. At the completion of this course participants will learn to connect to the Internet with Internet Explorer; send e-mail messages with Outlook Express; configure their computer to suit individual work styles; maintain files by timely backup of a hard drive, restoring files and updating  more...
Supporting Microsoft Windows 95: Installation and Configuration on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the first course in a four part series for Systems Engineers who intend to install, configure, customize, optimize, maintain, and troubleshoot the Microsoft Windows 95 operating system. This series aims to enable the professionals to pass Microsoft exam 70-064, Implementing and Supporting Microsoft Windows 95.  more...
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