Online Maintaining eLearning

BUILDING MAINTAINING TRUST BUILDING & MAINTAINING TRUST  more...

Administrative Professionals Maximizing Your Relationship with Your Boss Administrative Professionals: Maximizing Your Relationship with Your Boss As a good administrative professional, you provide invaluable support to your boss and the business. This support is optimized when the working relationship between you and your boss is a true partnership. Within this partnership, your relationship must be managed and maintained according to the particular management  more...

Administrative Professionals Putting Your Best Foot Forward Administrative Professionals: Putting Your Best Foot Forward As an administrative professional, there are many skills and competencies you must master, ranging from organizational skills to technical aptitude. In order to be truly successful, though, you must also master other essential skills like the ability to gain the trust, respect, and admiration of your boss and colleagues. You must  more...

Nonstatistical Control Tools Maintaining Controls ...Maintaining Controls ASQ Six Sigma Black Belt (SSBB) In the final stages of the Six Sigma DMAIC methodology, once process improvement opportunities are identified and implemented, teams need to control the improved processes in order to sustain improvement gains. Process control includes applying tools to continuously monitor and maintain each improved process, and to prevent it from  more...

Managing Six Sigma Team Performance ... basic tools and structure for smooth team operation, and maintaining the integrity of the project schedule by managing limited team time, Black Belts require the skills to minimize maladaptive team behaviors and optimize positive ones. Black Belts must therefore be aware of the challenges of team dynamics and facilitate methods that resolve any conflicts that arise. Black Belts must also  more...

Maintaining and Supporting Applications on Windows Vista ...Maintaining and Supporting Applications on Windows Vista Microsoft Microsoft Certified IT Professional Windows Vista Enterprise Support Technician Microsoft Windows Vista takes advantage of the Windows Installer engine to install, maintain, and remove applications through the use of installation packages. Administrators can deploy these packages using various tools, including the MsiExec  more...

Maintaining Quality Code Maintaining Quality Code To outline the primary techniques of refactoring, and to discuss the best practices for reviewing, testing, and debugging code  more...

First Aid CPR ...hour course will focus on the ABCs of basic life support: maintaining an open airway, restoring breathing, and restoring circulation. Note: this training should not be used as the primary basis for any CPR certification. It is intended to provide the learner with knowledge-based training only. This training should be accompanied with a performance-based component provided by a certified CPR  more...

First Aid Automated External Defibrillator ... of the AED also includes the ABCs of basic life support: maintaining an open airway, restoring breathing, and restoring circulation, which will also be briefly reviewed in this training. Note: This training should not be used as the primary basis for any AED certification. It is intended to provide the learner with basic classroom training only. This training should be accompanied with a  more...

Managing and Maintaining SQL Server 2005 Databases Managing and Maintaining SQL Server 2005 Databases Microsoft To manage and maintain SQL Server 2005 databases  more...

Oracle Database 11g Controlling User Access and Managing Schema Objects Oracle Database 11g: Controlling User Access and Managing Schema Objects Oracle To recognize the steps for controlling user access to objects and also for maintaining these objects by dropping columns and adding constraints and indexes.  more...

Function Activities ...t is critical to successfully delivering, supporting, and maintaining IT services in your organization, both internally to your users and to your external customers. This course covers the high level and low level roles of the Application Management function within the organization, and the objectives of Application Management. This course also details both the generic and specific activities  more...

Effective Relationships with Customers Effective Relationships with Customers It's time to disregard that old deferential model of short-term customer relations you're using. Why not replace it with a selection of long-term relational skills that work for you in the marketplace? Take control by picking the best customers and developing equal, trusting partnerships with them. When you limit your investment in your customer  more...

Business Analysis Requirements Management Communication ...ute of Business Analysis (IIBA ). This course also covers maintaining and preparing requirements with a requirements package, and communicating requirements through requirements workshops and structured walkthroughs. This course provides a foundational knowledge base of business analysis information so learners can effectively put principles to work at their own organizations. This course will  more...

Team and Customer Relationships Team and Customer Relationships HDI HDI Customer Service Representative Customer Service Representative Certification Library This course will familiarize the learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a support center. This course looks at the individual responsibilities of each team member, as  more...

Access to Employee Medical Exposure Records Access to Employee Medical & Exposure Records This course contains information regarding employee rights of access to medical and exposure records in order to promote the recognition of workplace hazards and subsequently reduce occupational disease. The content in this course is designed to comply with the intent of the applicable regulatory requirements. In this course, you'll learn about  more...

PPE Foot and Leg Protection ...t your feet and legs. It will assist you in selecting and maintaining the proper equipment based on the workplace hazards present. The content in this course is designed to comply with the intent of the applicable regulatory requirements - recall general OSHA requirements related to personal protective equipment, choose the appropriate foot and leg protection to guard against workplace hazards,  more...

PPE Hand Protection ...o protect your hands. It will assist you in selecting and maintaining the proper equipment based on the workplace hazard(s) present. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: describe OSHA requirements related to personal protective equipment, choose the appropriate hand protection to guard against  more...

PPE Eye and Face Protection ...t your eyes and face. It will assist you in selecting and maintaining the proper equipment based on the workplace hazard(s) present. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: recall general OSHA requirements related to personal protective equipment, choose the appropriate eye and face protection to  more...

Personal Protective Equipment Head Protection Personal Protective Equipment: Head Protection This one-hour course will help acquaint you with the various types of PPE specifically designed to protect your head. It will assist you in selecting and maintaining the proper equipment based on the workplace hazards present. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner  more...

Personal Protective Equipment Body Protection Personal Protective Equipment: Body Protection This course will help acquaint you with the various types of personal protective equipment (PPE) specifically designed to protect your torso, arms, and legs. It will assist you in selecting and maintaining the proper equipment based on the workplace hazards present. The content in this course is designed to comply with the intent of the  more...

Business Ethics for Managers Business Ethics for Managers Managers perform a delicate ethical balancing act every day. They must meet their obligations to their employer, comply with laws and regulations, address the needs of subordinates, and obey their own consciences. In this course, managers with decision-making responsibility will explore ethical issues and will acquire specific skills for creating and maintaining  more...

Professional Networking Essentials Professional Networking Essentials Do you have a strong professional network of people who can help you move forward professionally? Does the thought of networking scare you because you feel uncomfortable in situations where you're expected to be outgoing and make conversation with people you don't know? Regardless of your strengths and weaknesses, situation or occupation, a key factor in  more...

Maintaining Your Life Balance ...Maintaining Your Life Balance You have the knowledge to assess current work/life balance and overcome internal and external obstacles to achieving balance. You know where you are and where you want to be, but now what? How do you achieve and maintain that balance? How will it be affected by external factors and behaviors? This course will focus on techniques for maintaining work/life  more...

Risk Strategies The Cutting Edge Risk Strategies: The Cutting Edge This course explores seldom-discussed topics vital to your risk-taking strategies. Maintaining a balance between risk and recklessness depends upon your knowledge of business, people, and that little bit extra. That little bit extra in creativity and values can mean the difference between being at the cutting edge or falling off.  more...

Preparing for Inbound Sales Calls Preparing for Inbound Sales Calls Do you think selling means waiting for the phone to ring? A successful inside sales agent begins planning long before the customer calls. Successful inside selling is all about being prepared, and that means thinking ahead on customer inquiries and responses you will give. This course identifies the common perceptions that customers have of salespeople. In  more...

The Role of Ethics in Project Management ...it on time, under budget, and within scope, all the while maintaining your professional integrity in a constantly evolving global business environment. How do project managers do it, given that most ethical dilemmas are not black and white and usually require diligent deliberation? Keeping with their vision of establishing project management as a professional industry, the project management  more...

ITIL reg V3 Overview Creating a Service Culture ...es? How do you align processes, people, and systems while maintaining and improving your ability to meet customer demands and further develop business success? This course provides an introduction to ITIL V3, and covers the ITIL V3 fundamentals. Specifically, what ITIL V3 is, the history of ITIL V3, the benefits of ITIL V3, and the importance of aligning IT with business. This course also  more...

Monitoring and Maintaining a Database in SQL Server 2005 Monitoring and Maintaining a Database in SQL Server 2005 Microsoft To monitor a database, automate database maintenance tasks, and configure reporting services for SQL Server 2005  more...

Employee Sexual Harassment Awareness ...ed conduct is an important part of reducing liability and maintaining a professional work environment. This course helps participants identify two types of sexual harassment, and recognize behaviors that may be considered sexually harassing in the workplace. Participants will also learn about courses of action available to victims, as well as the rights of employees, and the responsibilities of  more...

Managing and Maintaining Database Security in SQL Server 2005 Managing and Maintaining Database Security in SQL Server 2005 Microsoft To identify strategies for auditing database security at the server and user levels, and determine the appropriate way to protect against and respond to different types of attack on SQL Server  more...

Introduction to the Service Desk Introduction to the Service Desk ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam Whether you call your Internet provider because you can't connect to your bank because your online banking password isn't working or your satellite television provider because your signal is poor, chances are all these different calls for  more...

Windows Server 2003 Planning for Network Availability Windows Server 2003: Planning for Network Availability Microsoft To discuss the decisions and considerations for maintaining server availability and performance  more...

Windows Server 2003 Implementing Managing and Maintaining TCP IP Windows Server 2003: Implementing, Managing, and Maintaining TCP/IP Microsoft To demonstrate how to implement, manage, and maintain TCP/IP  more...

Windows Server 2003 Implementing Managing and Maintaining DHCP Windows Server 2003: Implementing, Managing, and Maintaining DHCP Microsoft To demonstrate how to implement, manage, and maintain DHCP  more...

Windows Server 2003 Implementing Managing and Maintaining Name Resolution Windows Server 2003: Implementing, Managing, and Maintaining Name Resolution Microsoft To demonstrate how to implement, manage, and maintain name resolution  more...

Windows Server 2003 Implementing Managing and Maintaining Network Security Windows Server 2003: Implementing, Managing, and Maintaining Network Security Microsoft To demonstrate how to implement, manage, and maintain network security and Software Update Services (SUS)  more...

Windows Server 2003 Implementing Managing and Maintaining Remote Access Windows Server 2003: Implementing, Managing, and Maintaining Remote Access Microsoft To demonstrate how to implement, manage, and maintain remote access  more...

Windows Server 2003 Implementing Managing and Maintaining Routing Windows Server 2003: Implementing, Managing, and Maintaining Routing Microsoft To demonstrate how to implement, manage, and maintain routing  more...

Windows Server 2003 Maintaining a Network Infrastructure Windows Server 2003: Maintaining a Network Infrastructure Microsoft To demonstrate how to maintain a network infrastructure  more...

Communication Strategies for the Remote Employee Communication Strategies for the Remote Employee With the trend toward telecommuting on the rise in many sectors, employees are faced with the growing challenges of working and communicating in virtual offices. Virtual offices can span countries and continents, and effective communication skills are not only important, but are the very key to telecommuters' success and their ability to move  more...

Motivating and Optimizing Performance ...Accordingly, team leaders must shift their role to one of maintaining motivation and optimizing team member performance. This ensures that their teams continue to perform at peak levels. The early stages of team development are about establishing the purpose of the team and its key goals, but once the team is up and running, the leader has a prominent role to play in guiding the team to  more...

Cisco IINS 1 0 Network Security Principles I ...nts and growing regulatory requirements, establishing and maintaining a secure network computing environment is becoming increasingly difficult. This course provides an explanation of the core principles that are part of the secure network environment. It explains how sophisticated attack tools and open networks generate an increased need for network security and dynamic security policies, the  more...

Essential Skills for Admin Support Professionals--Simulation ...s's needs, executing common administrative support tasks, maintaining an effective relationship with your boss, and putting your best foot forward. The simulation Essential Skills for Administrative Support Professionals comprises three scenarios and is based on the SkillSoft Series "Administrative Professionals." Links are provided throughout the simulation to the following SkillSoft courses:  more...

Operations Management Product Service Management ...ice management is the process of designing, creating, and maintaining a product or service through all stages of its lifecycle. It involves a wide range of operations, marketing, and sales related activities. These activities encompass the entire range of product life cycle - from the conception of a new product or service idea, to its design and launch, and later through its growth, maturity,  more...

Designing Application Update Deployments for Windows 7 ...le administrators to reduce time and cost associated with maintaining clients computers, specifically for making applications available to users and ensuring that client computers are automatically updated to minimize security vulnerabilities. This course demonstrates how to deploy and distribute applications to Windows 7 client machines in an Active Directory environment using Group Policy  more...

A Practical App 2009 Maintaining Networks ...Maintaining Networks CompTIA CompTIA A 2009 220-702 CompTIA A Practical Application Understanding the methods that computers and network devices use to talk to one another is essential knowledge for IT technicians to have in order to configure and troubleshoot networked environments. This course examines TCP/IP, connectivity and networking issues, connection types, router and firewall  more...

The Cash Flow Statement ...important for an organization to keep earning revenue and maintaining a good profit margin, a positive cash flow is equally important for its survival. Cash flowing in to the organization must meet or exceed the cash flowing out to enable the organization to pay its debts and liabilities and meet its growth and day-to-day cash requirements. The Cash Flow Statement is a key financial statement  more...

Configure Manager Maintain IP Services in Windows Server 2008 ...0-642) Routing services and protocols are vital for maintaining secure and efficient communication in a network infrastructure. Windows Server 2008 provides key services including routing, remote access, and support for TCP/IP and security protocols. Windows Server 2008 can act as a router providing static IPv4 and IPv6 routing to remote networks and can provide dynamic routing through  more...

TSHOOT 1 0 TROUBLESHOOTING MAINTAINING CISCO IP NETWORKS TSHOOT 1.0: TROUBLESHOOTING & MAINTAINING CISCO IP NETWORKS Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0  more...

Designing Maintaining LDAP Directory Service Designing & Maintaining LDAP Directory Service To outline the maintenance practices of LDAP.  more...

Cisco TSHOOT 1 0 Maintaining Troubleshooting Network Security Solutions ...Maintaining & Troubleshooting Network Security Solutions Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 Any network that is deployed needs to be secured. The level of security that you need and the features that will be deployed are dependent on the organization and its security policies. Implementation of infrastructure security has a definite impact on  more...

Cisco TSHOOT 1 0 Route Redistribution BGP Performance Issues ...GP & Performance Issues Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 Ideally, a single routing protocol is used to exchange routing information in an enterprise network. However, organizational requirements such as partnerships, mergers, technology migrations, and changes in policy can make it necessary to support the use of multiple routing protocols in  more...

Cisco TSHOOT 1 0 Network Layer Connectivity OSPF EIGRP ...nectivity, OSPF & EIGRP Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 IP routing is the core technology deployed in all current enterprise networks and is used in all areas of the network. For most connectivity problems in IP networks, the network layer is the point where troubleshooting processes start. Enhanced Interior Gateway Routing Protocol (EIGRP)  more...

Cisco TSHOOT 1 0 Troubleshooting FHRPs and Performance Issues ... and Performance Issues Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 An essential element in building highly available networks is the implementation of a First-Hop Redundancy Protocol (FHRP). FHRPs, such as the Hot Standby Router Protocol (HSRP), Virtual Router Redundancy Protocol (VRRP), and Gateway Load Balancing Protocol (GLBP) can prevent loss of  more...

Cisco TSHOOT 1 0 Troubleshooting VLANS STP SVIs ...oting VLANS, STP & SVIs Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 Switched Ethernet has been the dominant LAN technology for more than a decade, and VLAN-based switched infrastructures are at the core of every campus network. A good understanding of the processes involved in Layer 2 switching and being able to diagnose and resolve Layer 2 switching  more...

Cisco TSHOOT 1 0 Maintenance Troubleshooting Tools Applications ...ng Tools & Applications Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 Troubleshooting can be a time-consuming process. During outages, lost time comes at a price in terms of lost productivity or lost revenue. Knowing the environment in which you are troubleshooting is fundamental to efficient fault resolution. Any tool that can help reduce the time to  more...

Cisco TSHOOT 1 0 Planning Troubleshooting Processes for Networks ... Processes for Networks Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 As enterprises become more and more dependent on their network infrastructure to support their business, the cost of network downtime has increased. When employees cannot perform their jobs due to network problems, the company loses productivity, and therefore, revenue. Network  more...

Cisco TSHOOT 1 0 Planning Maintenance for Complex Networks ...ce for Complex Networks Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 Smooth network operation and high network availability have become crucial to organizations because they depend on their network infrastructure for most of their business processes. Unplanned downtime can quickly lead to loss of productivity, loss of reputation, or even direct loss of  more...

Existing Infrastructures Branch Deployments in MS Win Server 2008 ...nsure proper Active Directory and network services, while maintaining the necessary level of security. This course explores the considerations and tasks administrators must grasp before embarking on an Active Directory restructure, whether it involves an in-place upgrade to Windows Server 2008 server and functional level, or the addition of new Windows Server 2008 servers and the migration of  more...

Maintaining an Engaging Organization ...Maintaining an Engaging Organization An engaging organization depends on an engaged workforce but different employees are motivated in different ways. However, with the proper tools, understanding, and strategies, managers can foster a motivational environment that helps employees become more engaged with the organization, so that they perform more effectively and positively. This course  more...

Managing the Dismissal of an Employee ...le dismissals fairly by preparing yourself in advance and maintaining control of the situation. Ensure your company's security and the well-being of your team members by undertaking the appropriate follow-up responsibilities. This course covers how to prepare for the termination interview by forming your approach and creating a structure for the interview. It also provides you with guidelines  more...

Customer Driven Process Improvement Implementing Maintaining Improvements ...Maintaining Improvements The final stage in customer-driven process improvement is implementing the changes that will enable a process to deliver what customers need. After determining customer requirements, measuring and analyzing current processes, and determining process problems and potential solutions, it's now time to take action. The energy that often accompanies this stage can  more...

Balancing Your Responsibilities Simulation ...afeterias. You're the company's webmaster responsible for maintaining and updating its B2B web site. As a majority of customers now use the site to place orders, it's crucial for it to operate smoothly and reliably at all times. Recently a member of your team, Senior Corporate Marketing Manager Geoffrey Dent, left the company. Your boss, Gwen Phillips, has not hired a replacement. Instead,  more...

Creating Maintaining a Positive Work Environment ...Maintaining a Positive Work Environment Leaders play a vital role in establishing and maintaining a positive work environment. This is key to any organization's long-term success, no matter how many employees you have. It's leaders who foster the work atmosphere; they're responsible for conducting things in a way that helps raise people's spirits. Leaders can also help counteract a  more...

A Practical App 2009 Maintaining Operating Systems Windows 7 Update ...Maintaining Operating Systems (Windows 7 Update) CompTIA CompTIA A 2009 220-702 CompTIA A Practical Application There are a variety of hardware and software resources a technician can use to troubleshoot Windows operating system issues. This course examines the commands, disk management tools, system utilities, and error messages commonly used to resolve such problems. This course is part  more...

MICROSOFT WINDOWS SERVER 2003 MANAGING AND MAINTAINING THE SERVER ENVIRONMENT MICROSOFT WINDOWS SERVER 2003: MANAGING AND MAINTAINING THE SERVER ENVIRONMENT Microsoft  more...

MICROSOFT WINDOWS SERVER 2003 IMPLEMENTING MANAGING AND MAINTAINING A NETWORK MICROSOFT WINDOWS SERVER 2003: IMPLEMENTING, MANAGING AND MAINTAINING A NETWORK Microsoft  more...

MICROSOFT WINDOWS SERVER 2003 PLANNING IMPLEMENTING AND MAINTAINING AN ACTIVE MICROSOFT WINDOWS SERVER 2003: PLANNING, IMPLEMENTING AND MAINTAINING AN ACTIVE Microsoft  more...

MICROSOFT WINDOWS SERVER 2003 PLANNING AND MAINTAINING A NETWORK INFRASTRUCTURE MICROSOFT WINDOWS SERVER 2003: PLANNING AND MAINTAINING A NETWORK INFRASTRUCTURE Microsoft  more...

Personalizing and Maintaining Access 2003 Personalizing and Maintaining Access 2003 Microsoft To personalize the Access 2003 environment and maintain databases  more...

Advanced Data Management in Excel 2007 Advanced Data Management in Excel 2007 Microsoft Excel 2007 provides multiple features for organizing and managing data, so you can ensure data is entered correctly and that calculations and formulas are valid. Data organization features enable you to sort, filter, and group and outline data so that you can focus on the key parts of your data. Validation features ensure that data is correct,  more...

Basic Access 2007 Tables Basic Access 2007 Tables Microsoft Microsoft Office Access 2007 makes it easy for you to create and manipulate database tables. You can choose between a Datasheet view and a Design view to create tables from scratch, or you can base your tables on one of the many pre-defined templates. The introduction of the Ribbon and contextual tabs in Access 2007 makes table creation even more intuitive,  more...

Developing Web Apps With VB 2008 and ASP NET 3 5 ...ork. It builds on the previous version ASP.NET 2.0, while maintaining backwards compatibility. This course provides an overview of how to develop web applications with Visual Basic 2008 and ASP.NET 3.5. Topics covered include how to create web forms with server controls, using event handlers, utilizing state-management capabilities, and implementing globalization and accessibility in a web  more...

NET Framework 4 0 Web Apps with Visual Studio 2010 and VB 2010 ...ork. It builds on the previous version ASP.NET 3.5, while maintaining backwards compatibility. This course provides an overview of how to develop web applications with Visual Basic 2010 and ASP.NET 4.0. Topics covered include how to create web forms with server controls, using event handlers, utilizing state-management capabilities, and implementing globalization and accessibility in a web  more...

Maintaining SQL Server 2008 Reporting Services ...Maintaining SQL Server 2008 Reporting Services Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448) Administration and maintenance of Microsoft SQL Server 2008 Reporting Services and its components is key in providing customers and clients access to the Business Intelligence information they need. This course  more...

Oracle Database 11g Controlling User Access Managing Objects Oracle Database 11g: Controlling User Access & Managing Objects Oracle Oracle Database 11g Administrator Certified Associate 1Z0-047 Oracle Database 11g SQL Expert To recognize the steps for controlling user access to objects and also for maintaining these objects by dropping columns and adding constraints and indexes.  more...

Oracle Database 11g SQL Performance Database Replay Oracle Database 11g: SQL Performance & Database Replay Oracle Database Replay allows you to test the impact of a system change by replaying a real-world workload on a test system before it is exposed to a production system. This course demonstrates how to use Database Replay to capture and replay workloads to test the impact of a system change. It also explains how to use SQL Performance  more...

Oracle Database 11g Database Auditing Oracle Database 11g: Database Auditing Oracle Monitoring or auditing should be an integral part of your security procedures. Oracle Database 11g includes auditing tools for database, user, and fine-grained auditing. This course explores how to implement basic database auditing, privileged user auditing, DML and DDL auditing, and how to send audit records to the operating system files.  more...

Oracle Database 11g R2 Oracle Scheduler Secure Backup ...t database backup Web services storage option rather than maintaining a local backup infrastructure. This course demonstrates how to use Oracle Schedule to create email notifications, create file watchers and create and manage remote database and multiple destination jobs. It also discusses the Oracle Secure Backup Cloud module. This course is one of a series in the SkillSoft learning path that  more...

Operations Mangement Inventory Management ... part of organization's capital and costs are involved in maintaining and managing inventories. Consequently, organizations work to achieve an ideal size of inventory to reduce costs and improve the bottom line while ensuring their ability to make products and services available to their customers. Although inventory management is commonly associated with the manufacturing sector, many of its  more...

IT Project Management Essentials Executing IT Projects IT Project Management Essentials: Executing IT Projects The execution phase in an IT project is when the work gets going and the plan is transformed into action and results. From the start of this phase, it's important for the project manager to establish regular communications with project stakeholders - management, the development team, sponsors, and others - to keep them informed on how  more...

NET Framework 4 Web Apps with Visual Studio 2010 Visual C 2010 ...ork. It builds on the previous version ASP.NET 3.5, while maintaining backwards compatibility. This course provides an overview of how to develop web applications with Visual C# 2010 and ASP.NET 4. Topics covered include how to create web forms with server controls, using event handlers, utilizing state-management capabilities, and implementing globalization and accessibility in a web  more...

ITIL reg 2011 Edition Overview Creating a Service Culture ...es? How do you align processes, people, and systems while maintaining and improving your ability to meet customer demands and further develop business success? This course provides an introduction to ITIL , and covers the ITIL fundamentals. Specifically, what ITIL is, the history of ITIL , the benefits of ITIL , and the importance of aligning IT with business. This course also introduces key  more...

Evaluating Supplier Performance Managing Supplier Relationships ...ps Evaluating the performance of your suppliers and maintaining mutually fulfilling relationships with them are essential activities in supplier relationship management. There are many types of supplier-related problems that you may have to deal with, and effective purchasing personnel use key performance criteria to analyze and track their suppliers' performance. Analysis of supplier  more...

Writers at Work: A Review for Professionals - Part IV: Achieving a Professional Style Develop a readable style and design visually appealing documents. This is the last of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. While it is preferable that students take all four courses in sequence, they may also pick and choose the individual courses that suit their needs. Part IV of the review will help the  more...

Writing User Guides ...writing field. Many writers start their jobs at companies maintaining and creating end user materials. Coursework focuses on how to write reader-friendly documentation, what to look for in maintaining existing guides, the steps involved in creating new guides, working with style considerations, the differences between editing and proofreading, and the job of the user guide writer. Students  more...

An Introduction to Food Handling Safety and Sanitation An overview of proper food handling while maintaining a high quality environment.  more...

Guardianship Decisions for Elderly Loved Ones Course description -- Being designated as a guardian for an elderly or otherwise disabled loved one can be a daunting responsibility. This course will remove some of the apprehension and fear by providing specific directions for determining appropriate care alternatives, alerting you to pitfalls, giving you ideas for maintaining the loved onea ™s quality of life, and enlisting the support of  more...

How To Master Staying Positive ...s loaded with inconvenience, frustration, and even chaos. Maintaining a positive attitude and outlook has never been toughera or more important. The How to Master Staying Positive bundle is first aid for the stressed and stretched. Its courses provide guidance on managing stress, dealing with burnout and anger, time managementa and, to keep you focused on opportunity and growth, applying  more...

Managing a Virtual Office Course description -- More and more companies are finding that flexibility for employees in both work hours and work location help them attract and retain the best talents and actually improve productivity. This course identifies the potential benefits and pitfalls in managing a a virtuala ? workforce, gives guidelines for maintaining communication, monitoring productivity, and encouraging peak  more...

Managing Disagreement Course description -- Conflict comes in all formsa from a change in work processes to full-blown disagreement about the company's strategic planning. Fortunately, there are several techniques for managing disagreement, depending on which parties are involved and how important the issue is to each person. This course identifies the strategies for solving conflict and maintaining positive working  more...

Organizing Your Workspace ...elves, drawers, and files. It will also give you tips for maintaining this organization as well as giving suggestions for managing your time and schedule. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. The stacks, books, and little pieces of paper can seem overwhelming. Disorganization hinders work performance and creates  more...

How to Build And Maintain Rapport With Your Clients ...ienced and successful communicators realize the impact of maintaining rapport and coming back to regain it, if it`s lost. Over the years many rapport skills and techniques have been used successfully: find something in a customer?s office that you could comment about to start a conversation that would let the client know about some common ground, a solid handshake, good eye contact and the list  more...

How to Ask The Right Questions To Maximize Influence And Minimize Objections ...often than they believe you. When you invest your time by maintaining a relaxed, inquisitiveness earlyon, you save time later. People give you the information you need to maximize your influence. By using preplanned and deliberate questions, you can better direct your answers to show a customer how your product or service is the best fit for them. Your customer has previous buying experiences  more...

Basics of Organizational Communication ...ating systems and applications as well as controlling and maintaining user environments and data is extensive. Joe has taught at Microsoft Authorized Technical Education Centers throughout the United States. Joe?s certifications include: CTT Certified Technical Trainer, Cisco Certified Network Associate ? CCNA, Microsoft Certified Product Specialist Certification, Microsoft Certified Trainer,  more...

Compensation Training & Certification Program Learn the basics of Compensation and earn a "Fundmentals of Compensation" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our "Compensation Training & Certification Program" course provides the details for establishing, maintaining, and evaluating an effective Compensation Program.  more...

Dreamweaver MX 2004 ...Dreamwaever training, go from start to finish, create and maintaining basic websites, and learn to support best practices and the latest technologies. User is given 1 year access to this course. Dreamweaver MX 2004 Dreamweaver is the professional's choice for developing web sites and web applications. With this Dreamwaever training, go from start to finish, create and maintaining basic  more...

Computer Repair Microcomputer Installation and Maintenance (A+ Certification Prep) ...des an introduction to the fundamentals of installing and maintaining microcomputers. Topics include: identifying components and their functions, safety, installation procedures, troubleshooting techniques, and preventive maintenance. This comprehensive course provides an introduction to the fundamentals of installing and maintaining microcomputers. Topics include: identifying components and  more...

Performance Management & Appraisals Training & Certification Program Learn the basics of Performance Management and earn a "Fundmentals of Performance Management" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our Performance Management Training & Certification Program provides details for establishing and maintaining an effective performance  more...

Record Management & Retention Policy Use ...ets. Almost every employee is responsible for creating or maintaining corporate records of some kind, whether in the form of paper, computer data, microfilm, electronic mail or voice-mail. Letters, memoranda and contracts are obviously corporate records, as are things such as a desk calendar, an appointment book or an expense record. Record Management A company's corporate records are one of  more...

Stormwater Subcontractor Short Course ...ormwater compliance, and the importance of protecting and maintaining BMPs on a construction site. This course can be completed in 2 weeks or less. The student can take longer to adjust to work schedules. Upon completion of the program 2 year access is given to all course content. This certificate is approved by the United States Green Building Council (USGBC). Stormwater Subcontractor Short  more...

Teams That Work ...rse will teach you practical methods for establishing and maintaining teams that maximize the collective strengths of their members. Learners will also acquire valuable team leadership skills. In addition, valuable information about building teams from drafting the initial team charter to making teamwork part of the corporate culture is a point of focus. Topics range from developing leadership  more...

Writing for Business Professionals ...ating systems and applications as well as controlling and maintaining user environments and data is extensive. Joe has taught at Microsoft Authorized Technical Education Centers throughout the United States. Joe?s certifications include: CTT Certified Technical Trainer, Cisco Certified Network Associate ? CCNA, Microsoft Certified Product Specialist Certification, Microsoft Certified Trainer,  more...

Build Your Own BIZ - Customer Service That Sells Develop an internal customer service culture that is dedicated to serving your customers. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation.  more...

Build Your Own BIZ - Networking Learn to establish, nurture, and maintain mutually beneficial relationships with practical networking strategies.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your  more...

Work-Life Balance ...place factors that can cause employees to have difficulty maintaining balance in their lives. In this course, you will learn concrete ways to identify areas of imbalance in your work/personal life as well as best practices techniques to achieve more balance in life. As an extra added bonus, when you enroll you will be given up to one year access to this course. Use as a handy desktop  more...

Testing and Instrumenting VB NET Applications To introduce the concepts of software testing and debugging and to describe the use of the Debug and Trace programmatic classes in the .NET Framework class library and the Visual Studio .NET and SDK interactive debuggers  more...

Application Maintenance and Optimization in VB NET To introduce and describe techniques for monitoring and optimizing Windows applications using the .NET performance monitoring API, the .NET Windows event log API, and Visual Studio Analyzer  more...

Testing and Instrumenting C Applications To introduce the concepts of software testing and debugging and to describe the use of the Debug and Trace programmatic classes in the .NET Framework class library and the Visual Studio .NET and SDK interactive debuggers  more...

Application Maintenance and Optimization in C To introduce and describe techniques for monitoring and optimizing Windows applications using the .NET performance-monitoring API, the .NET Windows event log API, and Visual Studio Analyzer  more...

Testing and Instrumenting Web Applications in VB NET To introduce the concepts of software testing and debugging and to describe how to instrument an application for tracing and debugging in .NET  more...

Web Application Tracing and Debugging in VB NET To explain the use of tracing and testing in .NET web applications, and to outline how to perform interactive debugging in Visual Studio .NET  more...

Web Application Maintenance in VB NET To introduce and describe techniques for monitoring web applications using the .NET performance monitoring API, the .NET Windows event log API, and Visual Studio Analyzer  more...

Testing and Instrumenting Web Applications in C To introduce the concepts of software testing and debugging and to describe how to instrument an application for tracing and debugging in .NET  more...

Web Application Tracing and Debugging in C To explain the use of tracing and testing in .NET web applications, and to outline how to perform interactive debugging in Visual Studio .NET  more...

Web Application Maintenance in C To introduce and describe techniques for monitoring web applications using the .NET performance monitoring API, the .NET Windows event log API, and Visual Studio Analyzer  more...

Microsoft Office 2000 - Deployment and Administration To introduce some of the tools and techniques available for installing, deploying, and maintaining Microsoft Office 2000  more...

Strategies for Building an Online Brand When a product lands on the Internet, the brand becomes more than a mere name; it becomes an interactive brand experience. This course will provide marketers with strategies for building strong online brands by maximizing the interactive nature of the Web. The course begins by identifying key branding objectives and provides useful strategies to take offline brands into an online environment.  more...

Accounting for Merchandising Businesses A merchandising business is a business that buys goods and sells them for profit. Merchandising businesses, which include wholesalers and retailers, typically handle inventory, therefore accounting procedures exist to record the cost of goods sold or not sold. This course will provide practical information about maintaining accounts and generating financial statements specifically for  more...

Maintaining Printers and Scanners To identify how printers and scanners operate and how to install, configure, troubleshoot, and maintain printers and scanners  more...

Maintenance and Environment To identify best practices in maintaining servers and their environments  more...

Maintaining and Securing Data in SharePoint 2003 To describe how to configure and maintain databases and implement security measures in SharePoint Portal Server 2003  more...

Microsoft SMS 2003 Maintaining SMS Systems To explain how to maintain SMS systems  more...

Leadership Development for Technical Professionals ...kers to address tactical or short-term issues while still maintaining a vision of the strategic or long-term goal. Therefore, the skills needed for an effective leader are varied and complex.For you, the technical professional, this means evaluating your current leadership skills. It also includes the development of more refined managerial skills such as facilitation and conflict resolution in  more...

Strategies for Transitioning into Management Making a smooth transition from technical professional to management is critical to your success as a manager. You've already demonstrated your technical expertise; now you're ready to take that next step. In your new role as a manager, you'll use technology in different ways -- focusing on managing production, not production itself. This course outlines management tactics for becoming an  more...

Introduction to Brand Management ..., from conception of a brand to building, evaluating, and maintaining brand equity. Then, you will be introduced to a brief history of branding and its intended purpose. This also includes the elements of a great brand, and current trends in branding. Finally, you will recognize the components and intricacies that make up your consumer, how to appeal to the consumer, and one of the most  more...

Managing and Maintaining Brand Equity There's a common saying: "The only thing constant in life is change." This is especially true when it comes to managing brands. Look at Coca-Cola and how it spawned several brand extensions such as Diet Coke and Cherry Coke. Then there was a brief, but widely publicized, brand crisis caused by New Coke, which resulted in the reintroduction of Coca-Cola Classic. This is an example of how, over  more...

Understanding and Maintaining Networks To understand the principles of networking and basic diagnostic and troubleshooting techniques  more...

Maintaining Operating Systems To understand how to manage and optimize operating systems  more...

Maintenance and Environment To identify best practices in maintaining servers and their environments  more...

Maintaining Printers and Scanners To identify how printers and scanners operate and how to install, configure, troubleshoot, and maintain printers and scanners  more...

Maintaining Operating Systems To understand how to manage and optimize operating systems  more...

Understanding and Maintaining Networks To understand the principles of networking and basic diagnostic and troubleshooting techniques  more...

Essential Sills for Administrative Support Professionals Simulation ...s's needs, executing common administrative support tasks, maintaining an effective relationship with your boss, and putting your best foot forward. The simulation Essential Skills for Administrative Support Professionals comprises three scenarios and is based on the SkillSoft Series "Administrative Professionals." Links are provided throughout the simulation to the following SkillSoft courses:  more...

Maintaining DB2 UDB Data Consistency To explain how to choose appropriate isolation levels and to describe how locks are acquired in a DB2 UDB database  more...

Oracle Database 11g Storage Structures and User Security identify the steps for maintaining storage structures and automating storage management in Oracle Database 11g, and for managing privileges, roles, and other security features for users.  more...

Access 2000 - Proficient ...of the program to provide powerful tools for building and maintaining professional databases.Topics include basic database concepts,planning a database, creating and modifying tables and forms,finding and sorting data,working with queries,creating reports,and working on the web. DiscoverWare products combine audio,animation, and software simulation with a unique user interface to make the  more...

Access 2000 Expert ...port? Create A Subreport 6. Maximize Database Performance Maintaining Data Integrity Data Validation Referential Integrity Enforce Referential Integrity Use Access Tools Table Analyzer Wizard Use Performance Analyzer Use Documenter Compact A Database Repair A Database Set & Modify A Password Set Startup Options Replication Encryption Encrypt & Decrypt A Database Macros Use Controls To Run  more...

Sales Skills Gaining Customer Commitment ...cquire written consent from a client, and the benefits of maintaining relationships with your clients. Unit 2: Building Relationships (0.5 - 1 hour) Complete three actions to help you when building relationships with clients. Demonstrate honesty, authority, reliability, and competence. Ask situation-appropriate questions  more...

Professional Selling Over the Phone Prospecting ...prospects' voice mail. The program provides a process for maintaining a positive attitude and identifies the components of the soft sell. In addition, the program offers the student guidelines for building and maintaining relationships with prospects. Learn To Choose information you should leave on a prospect a a s voice mail.  more...

Strategic Management Analyzing Strategic Options ...sibility of conducting a strategic audit with the goal of maintaining Icon's position as market leader. Unit 2: Analyzing Environments (0.5 - 1 hour) Identify the components that represent the internal environment. Apply the value chain analysis to evaluate the internal environment. Recognize the components that represent  more...

Visual InterDev 6 0 Active Server Pages and Data Access ...ject. Add a script to the event procedure of the object maintaining the state data. Set the value of a cookie by using the Cookies collection of the Response object. Write the syntax to create an instance of a component. Match the built-in ActiveX components used to create ASP with their functions. Set the properties of Browser Capabilities component in the Browscap.ini file. Write  more...

Frontpage 2000 Proficient User ... Web page. Add a hit counter to a Web page. Unit 4: Maintaining Webs Duration: 2 Hour(s) Organize a Web in Folders Veiw. Organize a Web in Navigation View. Rename FrontPage 2000 documents. Verify hyperlinks. Check the spelling in a Web. Find and replace text in a Web. View Web details in Reports view. Update Web pages according to category. Add and assign a new task. Mark  more...

NetWare 5 Advanced Administration - Part 4 ...NetWare 5 network. This course will cover installing and maintaining a Web server, installing and configuring a Novell File Transfer Protocol (FTP) server, and securing the Novell Directory Services (NDS) tree. L earn To: Install and maintain a Web server. Install and configure a Novell File Transfer Protocol (FTP) server. Distribute network administration by  more...

NetWare 5 Advanced Administration - Part 5 ...ster a complex NetWare 5 network. This course will cover maintaining Novell Directory Services (NDS), NDS troubleshooting and repair, setting up remote access services, and other Novell services. L earn To: Maintain a consistent and stable Novell Directory Services (NDS) database. Troubleshoot and repair a NDS database. Set up remote access services provided by NetWare  more...

Oracle Workflow 11i10 Interacting with Processes Notifications Oracle users and end users with knowledge of Oracle 9i SQL and PL/SQL, navigating Oracle Applications 11i, and Oracle 11i E-Business Essentials for Implementers. Learn To: Identify options for testing a workflow process. Identify options for administering workflow processes by using the Administrator Monitor. Identify options for administering workflow processes by using the  more...

Oracle Workflow 11i10 Business Event System Subscriptions This course covers business events, event subscriptions, and event activities. It specifies the features and options to define and maintain business events, event subscriptions, and event activities. It also covers several standard activities that help manage the contents of event messages. Learn To: Identify features of business events. Identify options that enable you to define  more...

Oracle Database 10g SQL Fundamentals I Part 2 ...eges. Identify syntax for performing various tasks for maintaining columns. Identify the code for retrieving data hierarchically from a table. Identify the code for formatting hierarchical reports. Identify features of regular expression functions. Audience: The audience for this course includes PL/SQL Developers, System Analysts, Technical Consultants, Forms Developers,  more...

SAP R 3 v4 x SD Order Processing ...stomer Discount. Analyzing the Origin of a Condition. Maintaining Prices Manually. Viewing Pricing Details. Credit Limit Check. Credit Control Area. System Responses. Credit Management. Unit 3: Tools Duration: 1 - 2 Hour(s) Entry Aids. Tools. Displaying Assortments. Copying Assortments. Making Changes Quickly. Arranging Order Items. Standard  more...

SAP R 3 v4 x FI Payments Course Overview Payment Processing is a component of SAP's R/3 Financial Accounting module (FI). FI is a powerful module integrating many activities, including General Ledger, accounts payable, accounts receivable and assets accounting. You will learn to process simple and complex payment transactions. In addition, you will maintain data and systems settings for accurate and effective  more...

Introduction to E-Commerce ...nal business methods. Identify issues to consider when maintaining an e-commerce Web site. Identify ways of assessing and preparing for e-commerce security risks. Identify areas for expanding the use of e-commerce. Unit 4: E-Commerce Technology Building Blocks (1 hour) Identify the features of the virtual store. Identify the characteristics of the UNIX and Wintel  more...

Oracle SQL Tuning Tuning SQL and the Optimizer ...he minimum possible time. Identify the methods used for maintaining a shared pool. Identify the contents of a shared SQL area. Sequence the steps performed in the Oracle Server for processing a SQL statement. Identify the benefits of sharing cursors. Identify whether or not the given pair of statements will share cursors. Identify the guidelines for coding SQL in order to share  more...

Oracle8 Database Administration - Create Databases ...emporary segments, and indexes. In addition, creating and maintaining databases will be covered. L earn To: Plan and create a database. Create the data dictionary view. Use the data dictionary view to retrieve information. Identify the properties and benefits of using stored procedures and packages. Plan for the creation of redo log files. Plan for the  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 3 ...configuring database replication between WINS servers and maintaining the WINS server database. Identify the working of the Windows NT browsing service. Resolve a host name to an IP address by using different Microsoft supported methods. Identify the structure and components of the domain name system. C ontent Emphasis Skills-Based A udience This course is for  more...

SQL Server 7 0 System Administration - Part 4 ... data. Identify and use the tools for monitoring and maintaining SQL Server 7.0. C ontent Emphasis Skills-Based A udience This course is designed for IT professionals responsible for installing, configuring, administering and troubleshooting Microsoft SQL Server 7.0. Participants should have completed the first three courses in this series. T otal Learning Time  more...

Site Server 3 0 Implementation - Part 1 ...nd other personnel who are responsible for developing and maintaining Internet and intranet sites using Microsoft Site Server 3.0. This series will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. It is recommended that participants take NETg course series 71401-71402, Administering Microsoft  more...

Site Server 3 0 Implementation - Part 2 ...nd other personnel who are responsible for developing and maintaining Internet and intranet sites using Microsoft Site Server 3.0. This series will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. It is recommended that participants take NETg course series 71401-71402, Administering Microsoft  more...

Site Server 3 0 Implementation - Part 3 ...nd other personnel who are responsible for developing and maintaining Internet and intranet sites using Microsoft Site Server 3.0. This series will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. It is recommended that participants take NETg course series 71401-71402, Administering Microsoft  more...

Visual InterDev 6 0 Active Server Pages and Data Access ...ject. Add a script to the event procedure of the object maintaining the state data. Set the value of a cookie by using the Cookies collection of the Response object. Write the syntax to create an instance of a component. Match the built-in ActiveX components used to create ASP with their functions. Set the properties of Browser Capabilities component in the Browscap.ini file. Write  more...

Visual C 6 0 Designing Implementing Distributed Applications - Part 2 Course Overview This is the seventh course in an eight part series for programmers. This series provides the C++ programmers the necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Test and debug a Visual C++ application. Deploy a Visual C++ application. Maintain and support Visual C++ applications.  more...

SQL Server 7 0 Designing Implementing Data Warehouses - Part 1 ...professionals responsible for planning, implementing, and maintaining a data warehouse using Microsoft SQL Server client/server database management system version 7.0. This series will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. It is recommended that participants take NETg course series  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 2 ...professionals responsible for planning, implementing, and maintaining a data warehouse using Microsoft SQL Server client/server database management system version 7.0. This series will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. It is recommended that participants take NETg course series  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 3 ...professionals responsible for planning, implementing, and maintaining a data warehouse using Microsoft SQL Server client/server database management system version 7.0. This series will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. It is recommended that participants take NETg course series  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 4 ...professionals responsible for planning, implementing, and maintaining a data warehouse using Microsoft SQL Server client/server database management system version 7.0. This series will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. It is recommended that participants take NETg course series  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 5 ...professionals responsible for planning, implementing, and maintaining a data warehouse using Microsoft SQL Server client/server database management system version 7.0. This series will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. It is recommended that participants take NETg course series  more...

IIS 4 0 Creating Configuring a Web Server - Part 2 ...es Duration: 1 - 2 Hour(s) Identify the ways of maintaining security on a Web server by using Windows NT server security. Identify the type of measure used to implement security in a given situation. Identify the ways of ensuring security on a server by using IIS security. Identify the type of authentication scheme implemented in a given scenario. Identify the types of Web  more...

Frontpage 2000 Proficient User ...a Web page. Add a hit counter to a Web page. Unit 4: Maintaining Webs Duration: 2 Hour(s) Organize a Web in Folders Veiw. Organize a Web in Navigation View. Rename FrontPage 2000 documents. Verify hyperlinks. Check the spelling in a Web. Find and replace text in a Web. View Web details in Reports view. Update Web pages according to category. Add and assign a new task. Mark  more...

Exchange Server 5 5 Concepts and Administration - Part 3 ...ce the steps for a folder event processing. Unit 2: Maintaining an Exchange Organization Duration: 1 - 2 Hour(s) Match the Microsoft Exchange databases with their functions. Match the log files with their functions. Sequence the steps performed by Microsoft Exchange to manage the online backup operations of a split transaction. Identify the advantages of enabling database  more...

NetWare 5 Advanced Administration - Part 4 ... NetWare 5 network. This course will cover installing and maintaining a Web server, installing and configuring a Novell File Transfer Protocol (FTP) server, and securing the Novell Directory Services (NDS) tree. L earn To: Install and maintain a Web server. Install and configure a Novell File Transfer Protocol (FTP) server. Distribute network administration by  more...

NetWare 5 Advanced Administration - Part 5 ...ister a complex NetWare 5 network. This course will cover maintaining Novell Directory Services (NDS), NDS troubleshooting and repair, setting up remote access services, and other Novell services. L earn To: Maintain a consistent and stable Novell Directory Services (NDS) database. Troubleshoot and repair a NDS database. Set up remote access services provided by NetWare  more...

NetWare Service and Support Upgrade - Part 3 ...Independent Disks (RAID). Mirror disk partitions for maintaining NetWare security. Install a NetWare 5 server. Identify the architecture of Novell Client for two Windows platforms, Windows 95 and Windows NT Workstation. Use some troubleshooting tools to find the causes of the problems on the Novell Client. C ontent Emphasis Skills-Based A udience Students  more...

CompTIA Server 2005 Server Maintenance Security ...shooting. The Physical Housekeeping unit covers basics of maintaining server rooms. The Security unit covers securing the environment and recognizing environmental issues. The last unit covers the basic aspects of problem determination and troubleshooting. Learn To: Identify the features of status lights and server fans. Identify the key aspects of controlling temperature,  more...

SQL and PL SQL Data Retrieval Techniques ...n subqueries. Obtain values at run time by creating and maintaining substitution variables. Use SQL*Plus format commands to format report output. Run a formatted report using a SQL*Plus script file. C ontent Emphasis Skills-Based A udience Application developers, database administrators, designer/developers, and technical support professionals. Prior to taking this course,  more...

Oracle8i Database Admin Create Databases ...emporary segments, and indexes. In addition, creating and maintaining databases will be covered. L earn To: Identify and create a database. Identify the data dictionary views. Identify the data dictionary views to retrieve information. Identify the scripts to set up the PL/SQL environment. Identify control files Identify redo log files Identify tablespaces and data files.  more...

Oracle8i Database Admin Manage Data Storage ...h tables. In addition, this course will teach users about maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. L earn To: Identify the characteristics of various tables and datatypes. Identify and manage tables. Identify the characteristics and types of triggers and constraints. Identify and maintain data integrity.  more...

Interconnecting Cisco Networking Devices Part 2 ...es of distance vector routing. Identify key aspects of maintaining routing information. Match routing loop prevention techniques with their descriptions. Identify features of Routing Information Protocol (RIP). Identify commands for configuring Routing Information Protocol (RIP). Identify commands for troubleshooting Routing Information Protocol (RIP) configuration. Identify  more...

Building Scalable Cisco Internetworks Part 2 ...First (OSPF) adjacency. Identify the steps involved in maintaining an Open Shortest Path First (OSPF) database. Identify the output of the debug ip ospf packet command. Unit 2: OSPF Protocol Configuration (1 - 2 hours) Identify commands used during a basic Open Shortest Path First (OSPF) configuration. Identify commands used to verify a basic Open Shortest Path First (OSPF)  more...

Building Scalable Cisco Internetworks Part 3 ...eighbor establishment. Identify operations involved in maintaining Enhanced Interior Gateway Routing Protocol (EIGRP) database and neighbor relationships. Sequence the steps in the process to discover initial neighbor routes in Enhanced Interior Gateway Routing Protocol (EIGRP). Identify show and debug commands used to verify Enhanced Interior Gateway Routing Protocol (EIGRP)  more...

Windows 2000 Network--Designing Security Part 5 Sec Access to Partners ...rver, the features of SSL and SET, and the strategies for maintaining e-commerce security. C ontent Emphasis Skills-Based A udience This course is for System Adminstrators and System Analysts. Participants should have taken Microsoft Windows 2000: Administration series (courses 72410 - 72412), Microsoft Windows 2000 Installation, Configuration, & Administration Series (courses  more...

GroupWise 5 5 Admin Part 3--System Maintenance ...aintenance. Identify scheduling maintenance events, and maintaining directory store databases. Identify backing up databases and domain databases. C ontent Emphasis Skills-Based A udience System Administrators who are responsible for the setup, maintenance, and administration of a corporate groupware communication installation. Students should have administration experience  more...

Cisco Internetwork Troubleshooting Part 1 ... This course is aimed at professionals responsible for maintaining the efficient operation of complex computer networks, for example, System Engineers, Network Administrators, or Internetwork Engineers. Cisco employees, Channel Partners, Resellers, and customers may also take this course. It is expected that the target audience will be educated to degree level or equivalent in computer  more...

Cisco Internetwork Troubleshooting Part 2 ... This course is aimed at professionals responsible for maintaining the efficient operation of complex computer networks, for example, System Engineers, Network Administrators, or Internetwork Engineers. Cisco employees, Channel Partners, Resellers, and customers may also take this course. It is expected that the target audience will be educated to degree level or equivalent in computer  more...

Oracle Database 10g New Features for Administrators Part 3 Oracle Database 10g is the first database designed for enterprise grid computing. It is the most flexible and cost-effective way to manage enterprise information. This course covers new features of Resource Manager, job Scheduler, tablespace monitoring, shrinking segments, and partitioning enhancements. Learn To: Identify features of Resource Manager in Oracle Database 10g.  more...

Exchange 2000 Server--Part 3 Administering ...: managing address lists, managing administrative groups, maintaining security, and maintaining backup and restore plans. L earn To: Identify the features of the Microsoft Management Console (MMC). Identify the features of the Active Directory Users and Computers. Identify the features of Exchange System Manager. Create a mailbox-enabled user. Create a mail-enabled user.  more...

Solaris--Part 2 Network Administration Course Overview This second course in the Sun Solaris implementation track covers internetworking connectivity, systems, services, and security. Wherever possible, It focus's on the tools and features specific to Solaris. L earn To: Identify the characteristics of the print service. Identify the CLI commands used to add a network printer. Identify the CLI commands used to manage  more...

SQL Server 2000 Database Admin Part 4 Managing Data ...ith transferring data, managing replication services, and maintaining high availability. Learn To Identify guidelines for importing and exporting data. Match SQL Server 2000 tools used to import and export data with their functions. Identify the features and functions of the Data Transformation Services (DTS) process. Identify the features of distributed data. Identify the different  more...

Oracle 11i Procure to Pay Part 2 This course provides an understanding of the procure-to-pay cycle and key implementation issues in Oracle Sourcing, Requisitions, iProcurement, and Purchase Orders. The student's will also learn to make basic implementation decisions involved in launching the Procure-to-Pay process. Learners will learn how these applications fit into Oracle's e-Business Suite of applications. Learn To:  more...

Frontpage XP Proficient User ...page banner. • Add a date to a Web site. Unit 4: Maintaining Web Sites 2 hours • Move files to organize a Web site in Folders view. • Organize a Web site in Navigation view. • Organize a Web site in Hyperlinks view. • Rename a Web page. • Verify hyperlinks. • Identify Web site details that are viewed in Reports view. • Customize  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations ...ting a stand-alone server. • Sequence the steps in maintaining enterprise configurations. • Combine an enterprise and an array policy. • Identify features of the routing process. • Configure routing for Web proxy client requests. • Configure firewall chaining. • Sequence the steps in the automatic discovery process. • Customize settings for Web  more...

Oracle9i Database Admin Manage Data Storage .... This course covers the concepts associated with tables, maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. Learn To • Identify the row storage method used by the various tables and the components of the row structure in an Oracle database. • Identify the features of the Oracle datatypes and ROWID. • Identify  more...

Career Development Excelling in Your Career ...son, one of Icon's Human Resource Specialists, to discuss maintaining productivity and keeping professionalism high. Bruce will present you with scenarios and ask you a series of questions to help you understand how to facilitate productivity and be professional. Unit 2: Marketing Yourself (0.5 - 1 hour) Recognize steps for establishing a professional image.  more...

Oracle9i Database Admin Recover Databases ...d rollback, recovery manager report generations commands, maintaining the recovery manager catalog along with failure points, and troubleshooting recovery problems. Learn To • Identify the files to be restored for a database in the NOARCHIVELOG mode. • Store the archived logs in a new location using the ALTER SYSTEM command. • Perform a offline database recovery.  more...

NDS 8 0 Advanced Tools Diagnostics Part 1 ...nd create server logs and an NDS test lab environment for maintaining NDS health. • Troubleshoot NDS issues. Audience The intended audience for this course includes End Users, Technical Managers, System Administrators, Software Engineers, Network Administrators, and Help Desk/Support. This course is for NetWare 4 or NetWare 5 CNEs, Master CNEs, CNIs, or experienced NDS  more...

Directory Technologies Part 1 Directory Server Model ...f Netscape Directory Server that include adding users and maintaining a server. o Understand the compliance of Netscape Directory Server with the FSD model. Audience The intended audience for this course includes Technical Managers, System Administrators, Software Engineers, and Network Administrators. They should be experienced IT professionals who are experts with Novell NetWare 4 or  more...

EnjoySAP What s New in Release 4 6 ...ta. - G/L Account Postings. - Creating Vendor Invoices. - Maintaining Cost Elements via G/L Accounts. - Changing the Cost Center Standard Hierarchy. - Performing Internal Postings. a Logistics: - Navigating in the Customer Master Data. - Navigating in a Purchase Order. - Mass Maintenance of Purchase Orders. - Creating a Purchase Order. - Posting Goods Receipts from External Procurement.  more...

SAP R 3 v4 6 CO Cost Center Acct Master Data ...e Cost Centers. o Create and Change Activity Types. o Maintaining Statistical Key Figures. Audience The intended audience for this course includes all personnel managing or contributing to cost and profit controlling activities using the SAP R/3 CO system, and User Support and Project Team members requiring a business user perspective of Cost Center Accounting practices within the CO  more...

Windows Server 2003 Planning Active Directory Part 3 ...e Microsoft MCSE Exam 70-294: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. This course teaches about the placement of domain controllers and managing operations masters in Active Directory. Managing Active Directory, including defragmenting, backup and restore, and monitoring, is also covered. Learn To  more...

Windows 2000 Network Mgt Part 3 Name Resolution ... Domain Name System (DNS) server. o Identify aspects of maintaining Domain Name System resource records (RRs). o Identify methods to monitor a Domain Name System (DNS) server. Audience The intended audience for this course includes Network Administrators and Technical Support Specialists. Candidates for this exam work in medium to very large computing environments that use Microsoft  more...

Workflow Mgmt Part 1 Process Mapping Automation ...ith transferring data, managing replication services, and maintaining high availability. This course will cover business process and workflow, process mapping techniques and tools, and workflow automation. Learn To: o Identify the characteristics of a business process. o Identify advantages of business process thinking. o Match parts of a business process with their features. o  more...

Windows 2000 Implementing Security Part 5 In this course, participants learn about policies and protocols used for remote access and Virtual Private Networks (VPN). How to secure communication channels including wireless networks is covered. Participants also learn about troubleshooting and responding to security incidents. Learn To: • To identify advantages of computer certificate  more...

Financial Management Cash Analysis Management ...ntify aspects of the cash conversion cycle. Unit 2: Maintaining Cash Control (1 hour) Identify techniques for controlling cash. Identify components of a cash budget. Identify the procedure for preparing a cash budget. Identify reasons for differences between bank records and company records. Unit 3: Cash Flow Statement (1 hour) Identify categories of cash flow  more...

Understanding Wireless Sol Part 3 WWANs Wireless Security ... To identify considerations for maintaining a secure wireless network. To identify types of security attacks to which wireless networks are vulnerable. To distinguish between authentication and privacy. Audience The Understanding Wireless Solutions curriculum addresses the rapidly developing and growing  more...

Windows Server 2003 Managing Network Infrastructure Part 1 ... the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The learner is introduced to the course with a review of TCP/IP issues. The course then gives in-depth and exam-focused coverage to the areas of routing configuration, DHCP overview and configuration, and the management and monitoring of DHCP. Learn To  more...

Windows Server 2003 Managing Network Infrastructure Part 1 ... the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The learner is introduced to the course with a review of TCP/IP issues. The course then gives in-depth and exam-focused coverage to the areas of routing configuration, DHCP overview and configuration, and the management and monitoring of DHCP. Learn To  more...

Windows Server 2003 Managing Network Infrastructure Part 2 ... the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course gives in-depth and exam-focused coverage to DNS name resolution, zone transfer, and management, and NetBIOS name resolution using WINS. Learn To To identify features of name resolution. To identify  more...

Windows Server 2003 Managing Network Infrastructure Part 2 ... the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course gives in-depth and exam-focused coverage to DNS name resolution, zone transfer, and management, and NetBIOS name resolution using WINS. Learn To To identify features of name resolution. To identify  more...

Excellence in Service Fundamentals for Employees ...to develop loyal customers. Identify the guidelines for maintaining a positive attitude. Identify the guidelines for going beyond customer expectations. Unit 2: Serving the External Customer (0.5 hours) Identify external customers? basic needs. Identify how external customers evaluate service. Identify the guidelines for building rapport with customers. Identify the pitfalls  more...

Call Center Mgt Measuring Quality Performance ... Identify guidelines for establishing and maintaining a virtual response unit. Apply guidelines for using a virtual response unit to manage critical call volume. Simulation Overview: Icon has decided to upgrade the call center for its Industrial Services and Manufacturing Division in order to more effectively  more...

Windows Server 2003 Managing Network Infrastructure Part 3 ... the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. In-depth and exam-focused coverage is given to the areas of IPSec security and certificates, network access connections and their management, and the management of user access and IAS. Learn To To identify features of IPSec.  more...

Windows Server 2003 Managing Network Infrastructure Part 3 ... the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. In-depth and exam-focused coverage is given to the areas of IPSec security and certificates, network access connections and their management, and the management of user access and IAS. Learn To To identify features of IPSec.  more...

Succession Planning Successors Plan Evaluation Planning Tools ... appraisals. Identify ways of maintaining talent banks. Audience This course is suitable for HR Managers, HR Directors, Executive Managers, Team Leaders, Facilitators, and Project Managers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time  more...

Delegation Monitoring Evaluating Results ... Identify types of difficulties that arise when maintaining boundaries. Identify positive questions to ask when giving delegates support. Identify guidelines for encouraging delegates to find their own solutions to problems. Simulation Overview: In the simulation at the end of this unit, you are the Brand Manager  more...

Essentials of Management Maintaining a Productive Workplace ...Maintaining a Productive Workforce, students learn various ways to improve a job process, to provide support to help employees stay productive, to offer employees feedback, and to apply strategies for improving productivity. In addition, managers learn how to help employees overcome three main productivity problems encountered in the workplace. Learn To Ask six  more...

ISO 9001 2000 Overview of Standards ...dit. Identify requirements for maintaining ISO 9001: 2000 registration. Identify the steps to correct identified gaps in your organization's ISO 9001 procedures. Audience Members of Corporate Management, Management Representatives, Directors of Quality Assurance, and Production Managers interested in the implementation of the ISO 9001:  more...

Windows Server 2003 Managing a Server Env Part 1 ...participants for the Microsoft Exam 70-290 - Managing and Maintaining a Microsoft Windows Server 2003 Environment. This course teaches how to manage users, computers, and groups in a Windows Server 2003 networked environment and also how to manage access to files and folders. Learn To To match Windows Server 2003 editions with their features.  more...

Coaching Applying the Coaching Process ...tly promoted Systems Integrator. Lance is responsible for maintaining the network of one of Icon's largest and most demanding clients, who is ready for a major network upgrade. You need to mentor Lance and build a coach/employee relationship, which will help him handle the upgrade. Unit 2: Establish Objectives, Expectations, and Goals (0.5 - 1.5 hours) Identify the  more...

Advanced Project Mgmt Managing Accelerated Projects Advanced Project Management: Managing Accelerated Projects teaches learners the limitations of project management scheduling packages, schedule compression techniques, and the risks of using the different techniques. It also covers how ERP benefits project management, how to calculate the percent efficiency of resources, and what elements project managers should consider when planning for  more...

Team Leadership Developing A High Peformance Team ...ive teams. Identify guidelines for maintaining an effective team. Simulation Overview: In this simulation, you are the Exhibition Manager for Icon's Computing Hardware and Software division. You are having your second meeting to plan for your division's most important trade show, the CST Expo. You will meet with your  more...

Principles of Marketing Distribution Strategy Principles of Marketing: Distribution Strategy offers the student an overview of the information required to identify types of distribution channels, select appropriate distribution partners, and develop an efficient distribution system. The program details the steps for selecting suitable distribution channel partners, the goals your distribution strategy should achieve, and the process to manage  more...

Brand Management Building Brand Equity ...the benefits brand equity provides, and the importance of maintaining brand equity. Learn To Identify sources of brand equity. Utilize brand associations to manage brand identity. Identify how direct and indirect distribution channels can influence brand equity. Select promotional  more...

Administrative Assistant Skills Understanding Basic Skills ...needs. Identify the guidelines for maintaining office equipment. Simulation Overview: In this simulation, you'll meet with Mildred Parcells, an Executive Administrative Assistant in Icon's Software Division. Mildred has prepared a number of questions on the topic of managing office supplies and equipment. Through her questions  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 2 ...mation in a specific way in the MTS Explorer. Unit 2: Maintaining Packages in MTS Duration: 2 - 3 Hour(s) Set up an MTS server to deploy packages by using the Action menu in the MTS Explorer. Create a package by using the Action menu in the MTS Explorer. Install a prebuilt package by using the Action menu in the MTS Explorer. Set the properties of a package by using the pop-up  more...

Oracle8 Database Administration - Manage Data ...h tables. In addition, this course will teach users about maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. L earn To: Identify the characteristics of various tables and datatypes. Create and manage tables. Retrieve table information from the data dictionary. Identify the characteristics and types of  more...

Site Server 3 0 Commerce Solutions - Part 1 ...s and other personnel who are responsible for supporting, maintaining, optimizing, and troubleshooting electronic commerce sites using Site Server 3.0 Commerce Edition. This series will help students prepare for the Microsoft Certified Professional exam 70-057, Designing and Implementing Commerce Solutions with Microsoft Site Server 3.0, Commerce Edition. It is recommended that participants  more...

Site Server 3 0 Commerce Solutions - Part 2 ...s and other personnel who are responsible for supporting, maintaining, optimizing, and troubleshooting electronic commerce sites using Site Server 3.0 Commerce Edition. This series will help students prepare for the Microsoft Certified Professional exam 70-057, Designing and Implementing Commerce Solutions with Microsoft Site Server 3.0, Commerce Edition. It is recommended that participants  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 ...rosoft Cluster Server. Identify the requirements for maintaining data availability and Cluster Server installation. Install Cluster Server and sequence the steps in Cluster Server operations. C ontent Emphasis Skills-Based A udience This course is intended for IT support professionals who will be responsible for installing, configuring, customizing and/or  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 ...rosoft Cluster Server. Identify the requirements for maintaining data availability and Cluster Server installation. Install Cluster Server and sequence the steps in Cluster Server operations. C ontent Emphasis Skills-Based A udience This course is intended for IT support professionals who will be responsible for installing, configuring, customizing and/or  more...

IBM DB2 Universal Database V6 1--Administration ... skills needed for designing a new DB2 implementation and maintaining an existing database. L earn To: Implement a new DB2 database or application. Maintain an existing DB2 database. C ontent Emphasis Skills-Based A udience This course is intended for database administrators. Students should have a fundamental understanding of relational database technology, including  more...

IBM DB2 Universal Database V6 1--Administration ... skills needed for designing a new DB2 implementation and maintaining an existing database. L earn To: Implement a new DB2 database or application. Maintain an existing DB2 database. C ontent Emphasis Skills-Based A udience This course is intended for database administrators. Students should have a fundamental understanding of relational database technology, including  more...

Essentials of Management Series The Essentials of Management Series includes the following courses: Essentials of Management: Negotiating Skills Essentials of Management: Succeeding as a New Manager Essentials of Management: Creating a Positive Workplace Essentials of Management: Maintaining a Productive Workforce To review individual course descriptions, please return to the previous page and select the desired  more...

SAP R 3 CO Cost Center Acct Organization Basic Settings The Computer Based Training course (CBT) Cost Center Accounting Organization and Basic Settings is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals of the Controlling Module, with particular focus on the customizing features and master data that are used in R/3 for internal accounting tasks. Learn To: o Cost Center  more...

SAP R 3 CO Cost Center Acct Master Data The Computer Based Training course (CBT) CO Cost Center Accounting I is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals of the Controlling Module, with particular focus on the customizing features and master data that are used in R/3 for internal accounting tasks. Learn To: o Master Data. o Create and Changing  more...

SAP R 3 CO Cost Center Acct Settings for Periodical Processing ... Automatic Account Assignment: - Customizing Functions. - Maintaining Automatic Account Assignment. - Adding Detailed Account Assignments. o Creating Screen Variants: - Screen Variants. - Selecting Screen Variants. - Creating Screen Variants. - Selecting Fields. - Checking, Saving, Activating Variants. Unit 2: Period-Based Allocations 1.5 - 2 hours o Creating Cycles: - Periodic  more...

Telephone Skills Handling Difficult Calls ...ment effective customer care. Identify guidelines for maintaining confidentiality. Simulation Overview: In this simulation, you are a telephone account executive at one of Icon's call centers, where questions relating to orders and deliveries are diverted. Every order is monitored via a high-tech tracking system, which allows you to give an exact location of a delivery at a given time.  more...

Windows Server 2003 Managing a Server Env Part 1 ...participants for the Microsoft Exam 70-290 - Managing and Maintaining a Microsoft Windows Server 2003 Environment. This course teaches how to manage users, computers, and groups in a Windows Server 2003 networked environment and also how to manage access to files and folders. Learn To To match Windows Server 2003 editions with their features.  more...

Windows Server 2003 Managing a Server Env Part 2 ...participants for the Microsoft Exam 70-290 - Managing and Maintaining a Microsoft Windows Server 2003 Environment. This course describes remote server administration and also how to manage a Web server. It also teaches how to manage physical and logical devices and data storage. Learn To To match group membership types with their tasks.  more...

Windows Server 2003 Managing a Server Env Part 2 ...participants for the Microsoft Exam 70-290 - Managing and Maintaining a Microsoft Windows Server 2003 Environment. This course describes remote server administration and also how to manage a Web server. It also teaches how to manage physical and logical devices and data storage. Learn To To match group membership types with their tasks.  more...

Windows Server 2003 Managing a Server Env Part 3 ...participants for the Microsoft Exam 70-290 - Managing and Maintaining a Microsoft Windows Server 2003 Environment. This course teaches about maintaining software by using Software Update Services. Server Performance monitoring is introduced, including creating performance baselines and monitoring the four primary server subsystems. Finally, this course provides information about methods of  more...

Windows Server 2003 Managing a Server Env Part 3 ...participants for the Microsoft Exam 70-290 - Managing and Maintaining a Microsoft Windows Server 2003 Environment. This course teaches about maintaining software by using Software Update Services. Server Performance monitoring is introduced, including creating performance baselines and monitoring the four primary server subsystems. Finally, this course provides information about methods of  more...

Windows Server 2003 Planning Network Infrastructure Part 1 ...m that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers three areas - TCP/IP configuration, Routing planning and troubleshooting, and DHCP management and troubleshooting. The course contains scenario-based NLOs that allow the learner participate in parts of the decision-making process of planning a network  more...

Windows Server 2003 Planning Network Infrastructure Part 1 ...m that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers three areas - TCP/IP configuration, Routing planning and troubleshooting, and DHCP management and troubleshooting. The course contains scenario-based NLOs that allow the learner participate in parts of the decision-making process of planning a network  more...

Windows Server 2003 Planning Network Infrastructure Part 2 ...m that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. This course focuses on the area of DNS - including servers, namespaces, zones, and DNS/WINS integration. Comprehensive coverage is given to the areas of optimizing and troubleshooting DNS and WINS. The course contains scenario-based NLOs that allow the learner  more...

Windows Server 2003 Planning Network Infrastructure Part 2 ...m that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. This course focuses on the area of DNS - including servers, namespaces, zones, and DNS/WINS integration. Comprehensive coverage is given to the areas of optimizing and troubleshooting DNS and WINS. The course contains scenario-based NLOs that allow the learner  more...

Windows Server 2003 Planning Network Infrastructure Part 3 ...m that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers three areas - IPSec, Network access - connection methods, policy, authentication, strategy, and troubleshooting -, and troubleshooting remote access. The course contains scenario-based NLOs that allow the learner participate in parts of the  more...

Windows Server 2003 Planning Network Infrastructure Part 3 ...m that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers three areas - IPSec, Network access - connection methods, policy, authentication, strategy, and troubleshooting -, and troubleshooting remote access. The course contains scenario-based NLOs that allow the learner participate in parts of the  more...

Windows Server 2003 Planning Network Infrastructure Part 4 ...m that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers the following areas - security implementation, security strategy, managing server availability, managing disaster recover, monitoring performance, and the general principles of planning network infrastructure. Learn To  more...

Windows Server 2003 Planning Network Infrastructure Part 4 ...m that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers the following areas - security implementation, security strategy, managing server availability, managing disaster recover, monitoring performance, and the general principles of planning network infrastructure. Learn To  more...

Windows Server 2003 Skills Update for MCSAs Part 1 ...participants for the Microsoft Exam 70-292 - Managing and Maintaining a Microsoft Windows Server 2003 Environment for an MCSA Certified on Windows 2000. This course teaches how to manage users, computers, and groups in a Windows Server 2003-networked environment. . This course also describes remote server administration and also how to manage a Web server. Learn To  more...

Windows Server 2003 Skills Update for MCSAs Part 1 ...participants for the Microsoft Exam 70-292 - Managing and Maintaining a Microsoft Windows Server 2003 Environment for an MCSA Certified on Windows 2000. This course teaches how to manage users, computers, and groups in a Windows Server 2003-networked environment. . This course also describes remote server administration and also how to manage a Web server. Learn To  more...