Online Maintaining eLearning - Training Resources

Teams That Work ...rse will teach you practical methods for establishing and maintaining teams that maximize the collective strengths of their members. Learners will also acquire valuable team leadership skills. In addition, valuable information about building teams from drafting the initial team charter to making teamwork part of the corporate culture is a point of focus. Topics range from developing leadership  more...

An Introduction to Food Handling Safety and Sanitation An overview of proper food handling while maintaining a high quality environment.  more...

How to Build And Maintain Rapport With Your Clients ...ienced and successful communicators realize the impact of maintaining rapport and coming back to regain it, if it`s lost. Over the years many rapport skills and techniques have been used successfully: find something in a customer?s office that you could comment about to start a conversation that would let the client know about some common ground, a solid handshake, good eye contact and the list  more...

How to Ask The Right Questions To Maximize Influence And Minimize Objections ...often than they believe you. When you invest your time by maintaining a relaxed, inquisitiveness earlyon, you save time later. People give you the information you need to maximize your influence. By using preplanned and deliberate questions, you can better direct your answers to show a customer how your product or service is the best fit for them. Your customer has previous buying experiences  more...

Writers At Work: A Review for Professionals - Part IV: Achieving A Professional Style Develop a readable style and design visually appealing documents. This is the last of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. While it is preferable that students take all four courses in sequence, they may also pick and choose the individual courses that suit their needs. Part IV of the review will help the  more...

Writing User Guides ...writing field. Many writers start their jobs at companies maintaining and creating end user materials. Coursework focuses on how to write reader-friendly documentation, what to look for in maintaining existing guides, the steps involved in creating new guides, working with style considerations, the differences between editing and proofreading, and the job of the user guide writer. Students  more...

Writing for Business Professionals ...ating systems and applications as well as controlling and maintaining user environments and data is extensive. Joe has taught at Microsoft Authorized Technical Education Centers throughout the United States. Joe?s certifications include: CTT Certified Technical Trainer, Cisco Certified Network Associate ? CCNA, Microsoft Certified Product Specialist Certification, Microsoft Certified Trainer,  more...

Stormwater Subcontractor Short Course ...ormwater compliance, and the importance of protecting and maintaining BMPs on a construction site. This course can be completed in 2 weeks or less. The student can take longer to adjust to work schedules. Upon completion of the program 2 year access is given to all course content. This certificate is approved by the United States Green Building Council (USGBC). Stormwater Subcontractor Short  more...

Selling With an Unfair Advantage: No Lying, Cheating or Deception ...fectiveness; how to find and reach prospects; gaining and maintaining rapport; the art of asking questions for clarifying needs; relating features and benefits to the customer context; how to listen and what to listen for; recognizing and handling objections; then when, how and what`s of getting action. The new millennium is complex and different. To prosper requires a fresh approach to  more...

Record Management & Retention Policy Use ...ets. Almost every employee is responsible for creating or maintaining corporate records of some kind, whether in the form of paper, computer data, microfilm, electronic mail or voice-mail. Letters, memoranda and contracts are obviously corporate records, as are things such as a desk calendar, an appointment book or an expense record. Record Management A company's corporate records are one of  more...

Organizing Your Workspace ...elves, drawers, and files. It will also give you tips for maintaining this organization as well as giving suggestions for managing your time and schedule. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. The stacks, books, and little pieces of paper can seem overwhelming. Disorganization hinders work performance and creates  more...

Performance Management & Appraisals Training & Certification Program Learn the basics of Performance Management and earn a "Fundmentals of Performance Management" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our Performance Management Training & Certification Program provides details for establishing and maintaining an effective performance  more...

Computer Repair Microcomputer Installation and Maintenance (A+ Certification Prep) ...des an introduction to the fundamentals of installing and maintaining microcomputers. Topics include: identifying components and their functions, safety, installation procedures, troubleshooting techniques, and preventive maintenance. This comprehensive course provides an introduction to the fundamentals of installing and maintaining microcomputers. Topics include: identifying components and  more...

Compensation Training & Certification Program Learn the basics of Compensation and earn a "Fundmentals of Compensation" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our "Compensation Training & Certification Program" course provides the details for establishing, maintaining, and evaluating an effective Compensation Program.  more...

Build Your Own BIZ(tm) - Networking Learn to establish, nurture, and maintain mutually beneficial relationships with practical networking strategies.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your  more...

Build Your Own BIZ(tm) - Customer Service That Sells Develop an internal customer service culture that is dedicated to serving your customers. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation.  more...

Dreamweaver MX 2004 ...Dreamwaever training, go from start to finish, create and maintaining basic websites, and learn to support best practices and the latest technologies. Your instructor for this course is David Humes David is an Adobe Certified Expert (ACE) in Photoshop, a Certified Practitioner of NLP, and an expert in Macromedia Dreamweaver, Flash, web design, print design, Adobe InDesign, and QuarkXPress.  more...

Basics of Organizational Communication ...ating systems and applications as well as controlling and maintaining user environments and data is extensive. Joe has taught at Microsoft Authorized Technical Education Centers throughout the United States. Joe?s certifications include: CTT Certified Technical Trainer, Cisco Certified Network Associate ? CCNA, Microsoft Certified Product Specialist Certification, Microsoft Certified Trainer,  more...

Guardianship Decisions for Elderly Loved Ones Course description -- Being designated as a guardian for an elderly or otherwise disabled loved one can be a daunting responsibility. This course will remove some of the apprehension and fear by providing specific directions for determining appropriate care alternatives, alerting you to pitfalls, giving you ideas for maintaining the loved onea s quality of life, and enlisting the support of  more...

How To Master Staying Positive ...s loaded with inconvenience, frustration, and even chaos. Maintaining a positive attitude and outlook has never been toughera or more important. The How to Master Staying Positive bundle is first aid for the stressed and stretched. Its courses provide guidance on managing stress, dealing with burnout and anger, time managementa and, to keep you focused on opportunity and growth, applying  more...

Managing a Virtual Office Course description -- More and more companies are finding that flexibility for employees in both work hours and work location help them attract and retain the best talents and actually improve productivity. This course identifies the potential benefits and pitfalls in managing a a virtuala ? workforce, gives guidelines for maintaining communication, monitoring productivity, and encouraging peak  more...

Managing Disagreement Course description -- Conflict comes in all formsa from a change in work processes to full-blown disagreement about the company's strategic planning. Fortunately, there are several techniques for managing disagreement, depending on which parties are involved and how important the issue is to each person. This course identifies the strategies for solving conflict and maintaining positive working  more...

Windows Server 2003 Planning for Network Availability To discuss the decisions and considerations for maintaining server availability and performance  more...

Monitoring and Maintaining a Database in SQL Server 2005 To monitor a database, automate database maintenance tasks, and configure reporting services for SQL Server 2005  more...

Managing and Maintaining Database Security in SQL Server 2005 To identify strategies for auditing database security at the server and user levels, and determine the appropriate way to protect against and respond to different types of attack on SQL Server  more...

Techniques for Improved Time Management If you don't feel that you are the organized type, or if making lists or drawing up detailed plans doesn't come naturally, don't worry. There isn't just one way in which time can be managed effectively. This course will introduce you to several different techniques for improving your time-management skills--experiment with them, and then choose and apply the tools which best suit your own  more...

Risk Strategies The Cutting Edge This course explores seldom-discussed topics vital to your risk-taking strategies. Maintaining a balance between risk and recklessness depends upon your knowledge of business, people, and that little bit extra. That little bit extra in creativity and values can mean the difference between being at the cutting edge or falling off.  more...

Preparing for Inbound Sales Calls Do you think selling means waiting for the phone to ring? A successful inside sales agent begins planning long before the customer calls. Successful inside selling is all about being prepared, and that means thinking ahead on customer inquiries and responses you will give. This course identifies the common perceptions that customers have of salespeople. In the course, you will learn the three  more...

Introduction to Brand Management ..., from conception of a brand to building, evaluating, and maintaining brand equity. Then, you will be introduced to a brief history of branding and its intended purpose. This also includes the elements of a great brand, and current trends in branding. Finally, you will recognize the components and intricacies that make up your consumer, how to appeal to the consumer, and one of the most  more...

Managing and Maintaining Brand Equity There's a common saying: "The only thing constant in life is change." This is especially true when it comes to managing brands. Look at Coca-Cola and how it spawned several brand extensions such as Diet Coke and Cherry Coke. Then there was a brief, but widely publicized, brand crisis caused by New Coke, which resulted in the reintroduction of Coca-Cola Classic. This is an example of how, over  more...

Business Ethics for Managers Managers perform a delicate ethical balancing act every day. They must meet their obligations to their employer, comply with laws and regulations, address the needs of subordinates, and obey their own consciences. In this course, managers with decision-making responsibility will explore ethical issues and will acquire specific skills for creating and maintaining an ethical work environment.  more...

Implementing Creative and Innovative Ideas A creative idea only truly becomes an innovation when it is implemented successfully in the organization.After all, what's an idea without execution? Execution is crucial if the idea is to start making or saving money.The process of implementing creative ideas is what makes great ideas become brilliant ideas. But this success is never immediate. On the contrary, even the greatest ideas demand  more...

Leadership Development for Technical Professionals ...kers to address tactical or short-term issues while still maintaining a vision of the strategic or long-term goal. Therefore, the skills needed for an effective leader are varied and complex.For you, the technical professional, this means evaluating your current leadership skills. It also includes the development of more refined managerial skills such as facilitation and conflict resolution in  more...

Strategies for Transitioning into Management Making a smooth transition from technical professional to management is critical to your success as a manager. You've already demonstrated your technical expertise; now you're ready to take that next step. In your new role as a manager, you'll use technology in different ways -- focusing on managing production, not production itself. This course outlines management tactics for becoming an  more...

The Path from Pessimism to Optimism Your point of view affects virtually every aspect of your life, including your level of success. A negative point of view is a detrimental influence. Negativity is the result of unchecked pessimism. It's an abnormal pattern of thinking that persists over time and negates solutions and successful outcomes. Learning to deal with negativity will improve both your personal and business relationships.  more...

Establishing Team and Customer Relationships This course will familiarize the learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a Support Center. This course looks at the individual responsibilities of each team member, as well as the team as a whole. It also addresses the role of strong leadership in building and maintaining successful teams. In a  more...

ITIL Continuity and Availability Management American businesses have had to face many disasters since the onset of the new millennium. There have been fires, hurricanes, tornadoes, floods, large-scale power outages, terrorist attacks, and damaging computer viruses, just to name a few. As businesses become more dependent on IT services, disasters such as these can disable or even ruin companies in the blink of an eye.The delivery and support  more...

Effective Relationships with Customers It's time to disregard that old deferential model of short-term customer relations you're using. Why not replace it with a selection of long-term relational skills that work for you in the marketplace? Take control by picking the best customers and developing equal, trusting partnerships with them. When you limit your investment in your customer relationships, you also limit your growth potential.  more...

Relationship Management - Maintaining the Client Relationship ...Maintaining the Client Relationship," you will learn about the differences between short-term and long-term customer relationships, as well as the causes and advantages of these relationships. You will also identify methods of keeping and extending the client relationship into future endeavors. Finally, you will learn about techniques for measuring success in the client relationship, and which  more...

Testing and Instrumenting Web Applications in C To introduce the concepts of software testing and debugging and to describe how to instrument an application for tracing and debugging in .NET  more...

Web Application Tracing and Debugging in C To explain the use of tracing and testing in .NET web applications, and to outline how to perform interactive debugging in Visual Studio .NET  more...

Web Application Maintenance in C To introduce and describe techniques for monitoring web applications using the .NET performance monitoring API, the .NET Windows event log API, and Visual Studio Analyzer  more...

Project Scheduling ...is course introduces the basic principles of creating and maintaining a project schedule. It will cover the project inputs, tools and techniques, and outputs of the following project time management processes: Activity Duration Estimating, Schedule Development, and Schedule Control. Through interactive learning strategies and real-life scenarios, the learner will explore these concepts and gain  more...

Oracle Database 11g Storage Structures and User Security identify the steps for maintaining storage structures and automating storage management in Oracle Database 11g, and for managing privileges, roles, and other security features for users.  more...

Oracle Database 11g Controlling User Access and Managing Schema Objects To recognize the steps for controlling user access to objects and also for maintaining these objects by dropping columns and adding constraints and indexes.  more...

Testing and Instrumenting VB NET Applications To introduce the concepts of software testing and debugging and to describe the use of the Debug and Trace programmatic classes in the .NET Framework class library and the Visual Studio .NET and SDK interactive debuggers  more...

Application Maintenance and Optimization in VB NET To introduce and describe techniques for monitoring and optimizing Windows applications using the .NET performance monitoring API, the .NET Windows event log API, and Visual Studio Analyzer  more...

Testing and Instrumenting C Applications To introduce the concepts of software testing and debugging and to describe the use of the Debug and Trace programmatic classes in the .NET Framework class library and the Visual Studio .NET and SDK interactive debuggers  more...

Application Maintenance and Optimization in C To introduce and describe techniques for monitoring and optimizing Windows applications using the .NET performance-monitoring API, the .NET Windows event log API, and Visual Studio Analyzer  more...

Testing and Instrumenting Web Applications in VB NET To introduce the concepts of software testing and debugging and to describe how to instrument an application for tracing and debugging in .NET  more...

Web Application Tracing and Debugging in VB NET To explain the use of tracing and testing in .NET web applications, and to outline how to perform interactive debugging in Visual Studio .NET  more...

Web Application Maintenance in VB NET To introduce and describe techniques for monitoring web applications using the .NET performance monitoring API, the .NET Windows event log API, and Visual Studio Analyzer  more...

Managing and Maintaining SQL Server 2005 Databases To manage and maintain SQL Server 2005 databases  more...

Maintaining DB2 UDB Data Consistency To explain how to choose appropriate isolation levels and to describe how locks are acquired in a DB2 UDB database  more...

Enterprise Analysis and Making a Business Case ...and/or for long-term planning. This involves creating and maintaining the business architecture, conducting feasibility studies, identifying new business opportunities, scoping and defining the new business opportunity, preparing the business case and conducting the risk assessment, and preparing the decision package. This course is aligned with the International Institute of Business Analysis  more...

Maintaining Quality Code To outline the primary techniques of refactoring, and to discuss the best practices for reviewing, testing, and debugging code  more...

Maintaining and Supporting Applications on Windows Vista Microsoft Windows Vista takes advantage of the Windows Installer engine to install, maintain, and remove applications through the use of installation packages. Administrators can deploy these packages using various tools, including the MsiExec command-line tool, installation wizards, SMS, and the Group Policy Software Installation. Administrators can also take advantage of Software Restriction  more...

Maintaining and Securing Data in SharePoint 2003 To describe how to configure and maintain databases and implement security measures in SharePoint Portal Server 2003  more...

Microsoft SMS 2003 Maintaining SMS Systems To explain how to maintain SMS systems  more...

Maintaining Printers and Scanners To identify how printers and scanners operate and how to install, configure, troubleshoot, and maintain printers and scanners  more...

Maintenance and Environment To identify best practices in maintaining servers and their environments  more...

Six Sigma--Measurement System Re-analysis ...tness--after reaching your goal weight and fitness level. Maintaining positive changes takes just as much effort and vigilance as making the changes initially. Likewise for businesses--the benefits of Six Sigma performance aren't achieved simply by a completing a series of projects. Achieving Six Sigma performance takes vision, commitment, time, and vigilance. To assist with maintaining gains,  more...

Strategies for Building an Online Brand When a product lands on the Internet, the brand becomes more than a mere name; it becomes an interactive brand experience. This course will provide marketers with strategies for building strong online brands by maximizing the interactive nature of the Web. The course begins by identifying key branding objectives and provides useful strategies to take offline brands into an online environment.  more...

Accounting for Merchandising Businesses A merchandising business is a business that buys goods and sells them for profit. Merchandising businesses, which include wholesalers and retailers, typically handle inventory, therefore accounting procedures exist to record the cost of goods sold or not sold. This course will provide practical information about maintaining accounts and generating financial statements specifically for  more...

Directory Technologies Part 1 Directory Server Model ...f Netscape Directory Server that include adding users and maintaining a server. o Understand the compliance of Netscape Directory Server with the FSD model. Audience The intended audience for this course includes Technical Managers, System Administrators, Software Engineers, and Network Administrators. They should be experienced IT professionals who are experts with Novell NetWare 4 or  more...

NDS 8 0 Advanced Tools Diagnostics Part 1 ...nd create server logs and an NDS test lab environment for maintaining NDS health. • Troubleshoot NDS issues. Audience The intended audience for this course includes End Users, Technical Managers, System Administrators, Software Engineers, Network Administrators, and Help Desk/Support. This course is for NetWare 4 or NetWare 5 CNEs, Master CNEs, CNIs, or experienced NDS  more...

Oracle9i Database Admin Recover Databases ...d rollback, recovery manager report generations commands, maintaining the recovery manager catalog along with failure points, and troubleshooting recovery problems. Learn To • Identify the files to be restored for a database in the NOARCHIVELOG mode. • Store the archived logs in a new location using the ALTER SYSTEM command. • Perform a offline database recovery.  more...

Oracle9i Database Admin Manage Data Storage .... This course covers the concepts associated with tables, maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. Learn To • Identify the row storage method used by the various tables and the components of the row structure in an Oracle database. • Identify the features of the Oracle datatypes and ROWID. • Identify  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations ...ting a stand-alone server. • Sequence the steps in maintaining enterprise configurations. • Combine an enterprise and an array policy. • Identify features of the routing process. • Configure routing for Web proxy client requests. • Configure firewall chaining. • Sequence the steps in the automatic discovery process. • Customize settings for Web  more...

SQL Server 2000 Database Admin Part 4 Managing Data ...ith transferring data, managing replication services, and maintaining high availability. Learn To Identify guidelines for importing and exporting data. Match SQL Server 2000 tools used to import and export data with their functions. Identify the features and functions of the Data Transformation Services (DTS) process. Identify the features of distributed data. Identify the different  more...

IBM DB2 Universal Database V6 1--Administration ... skills needed for designing a new DB2 implementation and maintaining an existing database. L earn To: Implement a new DB2 database or application. Maintain an existing DB2 database. C ontent Emphasis Skills-Based A udience This course is intended for database administrators. Students should have a fundamental understanding of relational database technology, including  more...

IBM DB2 Universal Database V6 1--Administration ... skills needed for designing a new DB2 implementation and maintaining an existing database. L earn To: Implement a new DB2 database or application. Maintain an existing DB2 database. C ontent Emphasis Skills-Based A udience This course is intended for database administrators. Students should have a fundamental understanding of relational database technology, including  more...

Exchange 2000 Server--Part 3 Administering ...: managing address lists, managing administrative groups, maintaining security, and maintaining backup and restore plans. L earn To: Identify the features of the Microsoft Management Console (MMC). Identify the features of the Active Directory Users and Computers. Identify the features of Exchange System Manager. Create a mailbox-enabled user. Create a mail-enabled user.  more...

Cisco Internetwork Troubleshooting Part 2 ... This course is aimed at professionals responsible for maintaining the efficient operation of complex computer networks, for example, System Engineers, Network Administrators, or Internetwork Engineers. Cisco employees, Channel Partners, Resellers, and customers may also take this course. It is expected that the target audience will be educated to degree level or equivalent in computer  more...

Cisco Internetwork Troubleshooting Part 1 ... This course is aimed at professionals responsible for maintaining the efficient operation of complex computer networks, for example, System Engineers, Network Administrators, or Internetwork Engineers. Cisco employees, Channel Partners, Resellers, and customers may also take this course. It is expected that the target audience will be educated to degree level or equivalent in computer  more...

GroupWise 5 5 Admin Part 3--System Maintenance ...aintenance. Identify scheduling maintenance events, and maintaining directory store databases. Identify backing up databases and domain databases. C ontent Emphasis Skills-Based A udience System Administrators who are responsible for the setup, maintenance, and administration of a corporate groupware communication installation. Students should have administration experience  more...

Interconnecting Cisco Networking Devices Part 2 ...res of distance vector routing. Identify key aspects of maintaining routing information. Match routing loop prevention techniques with their descriptions. Identify features of Routing Information Protocol (RIP). Identify commands for configuring Routing Information Protocol (RIP). Identify commands for troubleshooting Routing Information Protocol (RIP) configuration. Identify  more...

Oracle8i Database Admin Manage Data Storage ...h tables. In addition, this course will teach users about maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. L earn To: Identify the characteristics of various tables and datatypes. Identify and manage tables. Identify the characteristics and types of triggers and constraints. Identify and maintain data integrity.  more...

Oracle8i Database Admin Create Databases ...emporary segments, and indexes. In addition, creating and maintaining databases will be covered. L earn To: Identify and create a database. Identify the data dictionary views. Identify the data dictionary views to retrieve information. Identify the scripts to set up the PL/SQL environment. Identify control files Identify redo log files Identify tablespaces and data files.  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 ...icrosoft Cluster Server. Identify the requirements for maintaining data availability and Cluster Server installation. Install Cluster Server and sequence the steps in Cluster Server operations. C ontent Emphasis Skills-Based A udience This course is intended for IT support professionals who will be responsible for installing, configuring, customizing and/or troubleshooting  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 ...icrosoft Cluster Server. Identify the requirements for maintaining data availability and Cluster Server installation. Install Cluster Server and sequence the steps in Cluster Server operations. C ontent Emphasis Skills-Based A udience This course is intended for IT support professionals who will be responsible for installing, configuring, customizing and/or troubleshooting  more...

Oracle8 Database Administration - Manage Data ...h tables. In addition, this course will teach users about maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. L earn To: Identify the characteristics of various tables and datatypes. Create and manage tables. Retrieve table information from the data dictionary. Identify the characteristics and types of triggers and  more...

Oracle8 Database Administration - Create Databases ...emporary segments, and indexes. In addition, creating and maintaining databases will be covered. L earn To: Plan and create a database. Create the data dictionary view. Use the data dictionary view to retrieve information. Identify the properties and benefits of using stored procedures and packages. Plan for the creation of redo log files. Plan for the maintenance of  more...

Introduction to E-Commerce ...onal business methods. Identify issues to consider when maintaining an e-commerce Web site. Identify ways of assessing and preparing for e-commerce security risks. Identify areas for expanding the use of e-commerce. Unit 4: E-Commerce Technology Building Blocks (1 hour) Identify the features of the virtual store. Identify the characteristics of the UNIX and Wintel operating  more...

SAP R 3 v4 x FI Payments Course Overview Payment Processing is a component of SAP's R/3 Financial Accounting module (FI). FI is a powerful module integrating many activities, including General Ledger, accounts payable, accounts receivable and assets accounting. You will learn to process simple and complex payment transactions. In addition, you will maintain data and systems settings for accurate and effective payment  more...

SAP R 3 v4 x SD Order Processing ...Customer Discount. Analyzing the Origin of a Condition. Maintaining Prices Manually. Viewing Pricing Details. Credit Limit Check. Credit Control Area. System Responses. Credit Management. Unit 3: Tools Duration: 1 - 2 Hour(s) Entry Aids. Tools. Displaying Assortments. Copying Assortments. Making Changes Quickly. Arranging Order Items. Standard Information. Selection  more...

NetWare 5 Advanced Administration - Part 5 ...ster a complex NetWare 5 network. This course will cover maintaining Novell Directory Services (NDS), NDS troubleshooting and repair, setting up remote access services, and other Novell services. L earn To: Maintain a consistent and stable Novell Directory Services (NDS) database. Troubleshoot and repair a NDS database. Set up remote access services provided by NetWare 5.  more...

NetWare 5 Advanced Administration - Part 5 ...ister a complex NetWare 5 network. This course will cover maintaining Novell Directory Services (NDS), NDS troubleshooting and repair, setting up remote access services, and other Novell services. L earn To: Maintain a consistent and stable Novell Directory Services (NDS) database. Troubleshoot and repair a NDS database. Set up remote access services provided by NetWare 5.  more...

Oracle Workflow 11i10 Business Event System Subscriptions This course covers business events, event subscriptions, and event activities. It specifies the features and options to define and maintain business events, event subscriptions, and event activities. It also covers several standard activities that help manage the contents of event messages. Learn To: Identify features of business events. Identify options that enable you to define and  more...

Oracle Workflow 11i10 Interacting with Processes Notifications Oracle users and end users with knowledge of Oracle 9i SQL and PL/SQL, navigating Oracle Applications 11i, and Oracle 11i E-Business Essentials for Implementers. Learn To: Identify options for testing a workflow process. Identify options for administering workflow processes by using the Administrator Monitor. Identify options for administering workflow processes by using the  more...

Exchange Server 5 5 Concepts and Administration - Part 3 ...ence the steps for a folder event processing. Unit 2: Maintaining an Exchange Organization Duration: 1 - 2 Hour(s) Match the Microsoft Exchange databases with their functions. Match the log files with their functions. Sequence the steps performed by Microsoft Exchange to manage the online backup operations of a split transaction. Identify the advantages of enabling database  more...

Frontpage 2000 Proficient User ... Web page. Add a hit counter to a Web page. Unit 4: Maintaining Webs Duration: 2 Hour(s) Organize a Web in Folders Veiw. Organize a Web in Navigation View. Rename FrontPage 2000 documents. Verify hyperlinks. Check the spelling in a Web. Find and replace text in a Web. View Web details in Reports view. Update Web pages according to category. Add and assign a new task. Mark  more...

Frontpage 2000 Proficient User ...a Web page. Add a hit counter to a Web page. Unit 4: Maintaining Webs Duration: 2 Hour(s) Organize a Web in Folders Veiw. Organize a Web in Navigation View. Rename FrontPage 2000 documents. Verify hyperlinks. Check the spelling in a Web. Find and replace text in a Web. View Web details in Reports view. Update Web pages according to category. Add and assign a new task. Mark  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 5 ...professionals responsible for planning, implementing, and maintaining a data warehouse using Microsoft SQL Server client/server database management system version 7.0. This series will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. It is recommended that participants take NETg course series  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 4 ...professionals responsible for planning, implementing, and maintaining a data warehouse using Microsoft SQL Server client/server database management system version 7.0. This series will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. It is recommended that participants take NETg course series  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 3 ...professionals responsible for planning, implementing, and maintaining a data warehouse using Microsoft SQL Server client/server database management system version 7.0. This series will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. It is recommended that participants take NETg course series  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 2 ...professionals responsible for planning, implementing, and maintaining a data warehouse using Microsoft SQL Server client/server database management system version 7.0. This series will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. It is recommended that participants take NETg course series  more...

SQL Server 7 0 Designing Implementing Data Warehouses - Part 1 ...professionals responsible for planning, implementing, and maintaining a data warehouse using Microsoft SQL Server client/server database management system version 7.0. This series will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. It is recommended that participants take NETg course series  more...

Visual C 6 0 Designing Implementing Distributed Applications - Part 2 Course Overview This is the seventh course in an eight part series for programmers. This series provides the C++ programmers the necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Test and debug a Visual C++ application. Deploy a Visual C++ application. Maintain and support Visual C++ applications.  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 2 ...mation in a specific way in the MTS Explorer. Unit 2: Maintaining Packages in MTS Duration: 2 - 3 Hour(s) Set up an MTS server to deploy packages by using the Action menu in the MTS Explorer. Create a package by using the Action menu in the MTS Explorer. Install a prebuilt package by using the Action menu in the MTS Explorer. Set the properties of a package by using the pop-up  more...

Visual InterDev 6 0 Active Server Pages and Data Access ...bject. Add a script to the event procedure of the object maintaining the state data. Set the value of a cookie by using the Cookies collection of the Response object. Write the syntax to create an instance of a component. Match the built-in ActiveX components used to create ASP with their functions. Set the properties of Browser Capabilities component in the Browscap.ini file. Write to a  more...

Visual InterDev 6 0 Active Server Pages and Data Access ...bject. Add a script to the event procedure of the object maintaining the state data. Set the value of a cookie by using the Cookies collection of the Response object. Write the syntax to create an instance of a component. Match the built-in ActiveX components used to create ASP with their functions. Set the properties of Browser Capabilities component in the Browscap.ini file. Write to a  more...

Sales Skills Gaining Customer Commitment ...cquire written consent from a client, and the benefits of maintaining relationships with your clients. Unit 2: Building Relationships (0.5 - 1 hour) Complete three actions to help you when building relationships with clients. Demonstrate honesty, authority, reliability, and competence. Ask situation-appropriate questions  more...

Professional Selling Over the Phone Prospecting ...prospects' voice mail. The program provides a process for maintaining a positive attitude and identifies the components of the soft sell. In addition, the program offers the student guidelines for building and maintaining relationships with prospects. Learn To Choose information you should leave on a prospect a a s voice mail.  more...

Strategic Management Analyzing Strategic Options ...sibility of conducting a strategic audit with the goal of maintaining Icon's position as market leader. Unit 2: Analyzing Environments (0.5 - 1 hour) Identify the components that represent the internal environment. Apply the value chain analysis to evaluate the internal environment. Recognize the components that represent  more...

NetWare 5 Advanced Administration - Part 4 ...NetWare 5 network. This course will cover installing and maintaining a Web server, installing and configuring a Novell File Transfer Protocol (FTP) server, and securing the Novell Directory Services (NDS) tree. L earn To: Install and maintain a Web server. Install and configure a Novell File Transfer Protocol (FTP) server. Distribute network administration by implementing  more...

Oracle Database 10g SQL Fundamentals I Part 2 ...leges. Identify syntax for performing various tasks for maintaining columns. Identify the code for retrieving data hierarchically from a table. Identify the code for formatting hierarchical reports. Identify features of regular expression functions. Audience: The audience for this course includes PL/SQL Developers, System Analysts, Technical Consultants, Forms Developers, Portal  more...

Oracle SQL Tuning Tuning SQL and the Optimizer ...the minimum possible time. Identify the methods used for maintaining a shared pool. Identify the contents of a shared SQL area. Sequence the steps performed in the Oracle Server for processing a SQL statement. Identify the benefits of sharing cursors. Identify whether or not the given pair of statements will share cursors. Identify the guidelines for coding SQL in order to share cursors.  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 3 ...configuring database replication between WINS servers and maintaining the WINS server database. Identify the working of the Windows NT browsing service. Resolve a host name to an IP address by using different Microsoft supported methods. Identify the structure and components of the domain name system. C ontent Emphasis Skills-Based A udience This course is for IT  more...

SQL Server 7 0 System Administration - Part 4 ...ng data. Identify and use the tools for monitoring and maintaining SQL Server 7.0. C ontent Emphasis Skills-Based A udience This course is designed for IT professionals responsible for installing, configuring, administering and troubleshooting Microsoft SQL Server 7.0. Participants should have completed the first three courses in this series. T otal Learning Time 6 - 8  more...

Site Server 3 0 Implementation - Part 1 ...nd other personnel who are responsible for developing and maintaining Internet and intranet sites using Microsoft Site Server 3.0. This series will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. It is recommended that participants take NETg course series 71401-71402, Administering Microsoft  more...

Site Server 3 0 Implementation - Part 2 ...nd other personnel who are responsible for developing and maintaining Internet and intranet sites using Microsoft Site Server 3.0. This series will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. It is recommended that participants take NETg course series 71401-71402, Administering Microsoft  more...

Site Server 3 0 Implementation - Part 3 ...nd other personnel who are responsible for developing and maintaining Internet and intranet sites using Microsoft Site Server 3.0. This series will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. It is recommended that participants take NETg course series 71401-71402, Administering Microsoft  more...

IIS 4 0 Creating Configuring a Web Server - Part 2 ...sures Duration: 1 - 2 Hour(s) Identify the ways of maintaining security on a Web server by using Windows NT server security. Identify the type of measure used to implement security in a given situation. Identify the ways of ensuring security on a server by using IIS security. Identify the type of authentication scheme implemented in a given scenario. Identify the types of Web Logon  more...

NetWare 5 Advanced Administration - Part 4 ... NetWare 5 network. This course will cover installing and maintaining a Web server, installing and configuring a Novell File Transfer Protocol (FTP) server, and securing the Novell Directory Services (NDS) tree. L earn To: Install and maintain a Web server. Install and configure a Novell File Transfer Protocol (FTP) server. Distribute network administration by implementing  more...

NetWare Service and Support Upgrade - Part 3 ...f Independent Disks (RAID). Mirror disk partitions for maintaining NetWare security. Install a NetWare 5 server. Identify the architecture of Novell Client for two Windows platforms, Windows 95 and Windows NT Workstation. Use some troubleshooting tools to find the causes of the problems on the Novell Client. C ontent Emphasis Skills-Based A udience Students should be  more...

CompTIA Server 2005 Server Maintenance Security ...shooting. The Physical Housekeeping unit covers basics of maintaining server rooms. The Security unit covers securing the environment and recognizing environmental issues. The last unit covers the basic aspects of problem determination and troubleshooting. Learn To: Identify the features of status lights and server fans. Identify the key aspects of controlling temperature, humidity,  more...

SQL and PL SQL Data Retrieval Techniques ...n subqueries. Obtain values at run time by creating and maintaining substitution variables. Use SQL*Plus format commands to format report output. Run a formatted report using a SQL*Plus script file. C ontent Emphasis Skills-Based A udience Application developers, database administrators, designer/developers, and technical support professionals. Prior to taking this course,  more...

Building Scalable Cisco Internetworks Part 2 ... First (OSPF) adjacency. Identify the steps involved in maintaining an Open Shortest Path First (OSPF) database. Identify the output of the debug ip ospf packet command. Unit 2: OSPF Protocol Configuration (1 - 2 hours) Identify commands used during a basic Open Shortest Path First (OSPF) configuration. Identify commands used to verify a basic Open Shortest Path First (OSPF)  more...

Building Scalable Cisco Internetworks Part 3 ...neighbor establishment. Identify operations involved in maintaining Enhanced Interior Gateway Routing Protocol (EIGRP) database and neighbor relationships. Sequence the steps in the process to discover initial neighbor routes in Enhanced Interior Gateway Routing Protocol (EIGRP). Identify show and debug commands used to verify Enhanced Interior Gateway Routing Protocol (EIGRP)  more...

Windows 2000 Network--Designing Security Part 5 Sec Access to Partners ...rver, the features of SSL and SET, and the strategies for maintaining e-commerce security. C ontent Emphasis Skills-Based A udience This course is for System Adminstrators and System Analysts. Participants should have taken Microsoft Windows 2000: Administration series (courses 72410 - 72412), Microsoft Windows 2000 Installation, Configuration, & Administration Series (courses  more...

Oracle Database 10g New Features for Administrators Part 3 Oracle Database 10g is the first database designed for enterprise grid computing. It is the most flexible and cost-effective way to manage enterprise information. This course covers new features of Resource Manager, job Scheduler, tablespace monitoring, shrinking segments, and partitioning enhancements. Learn To: Identify features of Resource Manager in Oracle Database 10g. Identify  more...

Solaris--Part 2 Network Administration Course Overview This second course in the Sun Solaris implementation track covers internetworking connectivity, systems, services, and security. Wherever possible, It focus's on the tools and features specific to Solaris. L earn To: Identify the characteristics of the print service. Identify the CLI commands used to add a network printer. Identify the CLI commands used to manage  more...

Oracle 11i Procure to Pay Part 2 This course provides an understanding of the procure-to-pay cycle and key implementation issues in Oracle Sourcing, Requisitions, iProcurement, and Purchase Orders. The student's will also learn to make basic implementation decisions involved in launching the Procure-to-Pay process. Learners will learn how these applications fit into Oracle's e-Business Suite of applications. Learn To:  more...

Frontpage XP Proficient User ...page banner. • Add a date to a Web site. Unit 4: Maintaining Web Sites 2 hours • Move files to organize a Web site in Folders view. • Organize a Web site in Navigation view. • Organize a Web site in Hyperlinks view. • Rename a Web page. • Verify hyperlinks. • Identify Web site details that are viewed in Reports view. • Customize  more...

Career Development Excelling in Your Career ...son, one of Icon's Human Resource Specialists, to discuss maintaining productivity and keeping professionalism high. Bruce will present you with scenarios and ask you a series of questions to help you understand how to facilitate productivity and be professional. Unit 2: Marketing Yourself (0.5 - 1 hour) Recognize steps for establishing a professional image.  more...

EnjoySAP What s New in Release 4 6 ...ta. - G/L Account Postings. - Creating Vendor Invoices. - Maintaining Cost Elements via G/L Accounts. - Changing the Cost Center Standard Hierarchy. - Performing Internal Postings. a Logistics: - Navigating in the Customer Master Data. - Navigating in a Purchase Order. - Mass Maintenance of Purchase Orders. - Creating a Purchase Order. - Posting Goods Receipts from External Procurement.  more...

SAP R 3 v4 6 CO Cost Center Acct Master Data ...e Cost Centers. o Create and Change Activity Types. o Maintaining Statistical Key Figures. Audience The intended audience for this course includes all personnel managing or contributing to cost and profit controlling activities using the SAP R/3 CO system, and User Support and Project Team members requiring a business user perspective of Cost Center Accounting practices within the CO  more...

Windows Server 2003 Planning Active Directory Part 3 ...e Microsoft MCSE Exam 70-294: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. This course teaches about the placement of domain controllers and managing operations masters in Active Directory. Managing Active Directory, including defragmenting, backup and restore, and monitoring, is also covered. Learn To  more...

Windows 2000 Network Mgt Part 3 Name Resolution ... Domain Name System (DNS) server. o Identify aspects of maintaining Domain Name System resource records (RRs). o Identify methods to monitor a Domain Name System (DNS) server. Audience The intended audience for this course includes Network Administrators and Technical Support Specialists. Candidates for this exam work in medium to very large computing environments that use Microsoft  more...

Workflow Mgmt Part 1 Process Mapping Automation ...ith transferring data, managing replication services, and maintaining high availability. This course will cover business process and workflow, process mapping techniques and tools, and workflow automation. Learn To: o Identify the characteristics of a business process. o Identify advantages of business process thinking. o Match parts of a business process with their features. o  more...

Windows 2000 Implementing Security Part 5 In this course, participants learn about policies and protocols used for remote access and Virtual Private Networks (VPN). How to secure communication channels including wireless networks is covered. Participants also learn about troubleshooting and responding to security incidents. Learn To: • To identify advantages of computer certificate  more...

Financial Management Cash Analysis Management ...dentify aspects of the cash conversion cycle. Unit 2: Maintaining Cash Control (1 hour) Identify techniques for controlling cash. Identify components of a cash budget. Identify the procedure for preparing a cash budget. Identify reasons for differences between bank records and company records. Unit 3: Cash Flow Statement (1 hour) Identify categories of cash flow  more...

Understanding Wireless Sol Part 3 WWANs Wireless Security ... To identify considerations for maintaining a secure wireless network. To identify types of security attacks to which wireless networks are vulnerable. To distinguish between authentication and privacy. Audience The Understanding Wireless Solutions curriculum addresses the rapidly developing and growing  more...

Windows Server 2003 Managing Network Infrastructure Part 1 ... the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The learner is introduced to the course with a review of TCP/IP issues. The course then gives in-depth and exam-focused coverage to the areas of routing configuration, DHCP overview and configuration, and the management and monitoring of DHCP. Learn To  more...

Windows Server 2003 Managing Network Infrastructure Part 1 ... the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The learner is introduced to the course with a review of TCP/IP issues. The course then gives in-depth and exam-focused coverage to the areas of routing configuration, DHCP overview and configuration, and the management and monitoring of DHCP. Learn To  more...

Windows Server 2003 Managing Network Infrastructure Part 2 ... the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course gives in-depth and exam-focused coverage to DNS name resolution, zone transfer, and management, and NetBIOS name resolution using WINS. Learn To To identify features of name resolution. To identify  more...

Windows Server 2003 Managing Network Infrastructure Part 2 ... the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course gives in-depth and exam-focused coverage to DNS name resolution, zone transfer, and management, and NetBIOS name resolution using WINS. Learn To To identify features of name resolution. To identify  more...

Excellence in Service Fundamentals for Employees ...to develop loyal customers. Identify the guidelines for maintaining a positive attitude. Identify the guidelines for going beyond customer expectations. Unit 2: Serving the External Customer (0.5 hours) Identify external customers? basic needs. Identify how external customers evaluate service. Identify the guidelines for building rapport with customers. Identify the pitfalls  more...

Call Center Mgt Measuring Quality Performance ... Identify guidelines for establishing and maintaining a virtual response unit. Apply guidelines for using a virtual response unit to manage critical call volume. Simulation Overview: Icon has decided to upgrade the call center for its Industrial Services and Manufacturing Division in order to more effectively  more...

Windows Server 2003 Managing Network Infrastructure Part 3 ... the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. In-depth and exam-focused coverage is given to the areas of IPSec security and certificates, network access connections and their management, and the management of user access and IAS. Learn To To identify features of IPSec.  more...

Windows Server 2003 Managing Network Infrastructure Part 3 ... the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. In-depth and exam-focused coverage is given to the areas of IPSec security and certificates, network access connections and their management, and the management of user access and IAS. Learn To To identify features of IPSec.  more...

Succession Planning Successors Plan Evaluation Planning Tools ... appraisals. Identify ways of maintaining talent banks. Audience This course is suitable for HR Managers, HR Directors, Executive Managers, Team Leaders, Facilitators, and Project Managers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time  more...

Delegation Monitoring Evaluating Results ... Identify types of difficulties that arise when maintaining boundaries. Identify positive questions to ask when giving delegates support. Identify guidelines for encouraging delegates to find their own solutions to problems. Simulation Overview: In the simulation at the end of this unit, you are the Brand Manager  more...

Essentials of Management Maintaining a Productive Workplace ...Maintaining a Productive Workforce, students learn various ways to improve a job process, to provide support to help employees stay productive, to offer employees feedback, and to apply strategies for improving productivity. In addition, managers learn how to help employees overcome three main productivity problems encountered in the workplace. Learn To Ask six  more...

ISO 9001 2000 Overview of Standards ...dit. Identify requirements for maintaining ISO 9001: 2000 registration. Identify the steps to correct identified gaps in your organization's ISO 9001 procedures. Audience Members of Corporate Management, Management Representatives, Directors of Quality Assurance, and Production Managers interested in the implementation of the ISO 9001:  more...

Windows Server 2003 Managing a Server Env Part 1 ...participants for the Microsoft Exam 70-290 - Managing and Maintaining a Microsoft Windows Server 2003 Environment. This course teaches how to manage users, computers, and groups in a Windows Server 2003 networked environment and also how to manage access to files and folders. Learn To To match Windows Server 2003 editions with their features.  more...

Coaching Applying the Coaching Process ...tly promoted Systems Integrator. Lance is responsible for maintaining the network of one of Icon's largest and most demanding clients, who is ready for a major network upgrade. You need to mentor Lance and build a coach/employee relationship, which will help him handle the upgrade. Unit 2: Establish Objectives, Expectations, and Goals (0.5 - 1.5 hours) Identify the  more...

Advanced Project Mgmt Managing Accelerated Projects Advanced Project Management: Managing Accelerated Projects teaches learners the limitations of project management scheduling packages, schedule compression techniques, and the risks of using the different techniques. It also covers how ERP benefits project management, how to calculate the percent efficiency of resources, and what elements project managers should consider when planning for  more...

Team Leadership Developing A High Peformance Team ...ive teams. Identify guidelines for maintaining an effective team. Simulation Overview: In this simulation, you are the Exhibition Manager for Icon's Computing Hardware and Software division. You are having your second meeting to plan for your division's most important trade show, the CST Expo. You will meet with your  more...

Principles of Marketing Distribution Strategy Principles of Marketing: Distribution Strategy offers the student an overview of the information required to identify types of distribution channels, select appropriate distribution partners, and develop an efficient distribution system. The program details the steps for selecting suitable distribution channel partners, the goals your distribution strategy should achieve, and the process to manage  more...

Brand Management Building Brand Equity ...the benefits brand equity provides, and the importance of maintaining brand equity. Learn To Identify sources of brand equity. Utilize brand associations to manage brand identity. Identify how direct and indirect distribution channels can influence brand equity. Select promotional  more...

Administrative Assistant Skills Understanding Basic Skills ...needs. Identify the guidelines for maintaining office equipment. Simulation Overview: In this simulation, you'll meet with Mildred Parcells, an Executive Administrative Assistant in Icon's Software Division. Mildred has prepared a number of questions on the topic of managing office supplies and equipment. Through her questions  more...

Site Server 3 0 Commerce Solutions - Part 1 ...s and other personnel who are responsible for supporting, maintaining, optimizing, and troubleshooting electronic commerce sites using Site Server 3.0 Commerce Edition. This series will help students prepare for the Microsoft Certified Professional exam 70-057, Designing and Implementing Commerce Solutions with Microsoft Site Server 3.0, Commerce Edition. It is recommended that participants  more...

Site Server 3 0 Commerce Solutions - Part 2 ...s and other personnel who are responsible for supporting, maintaining, optimizing, and troubleshooting electronic commerce sites using Site Server 3.0 Commerce Edition. This series will help students prepare for the Microsoft Certified Professional exam 70-057, Designing and Implementing Commerce Solutions with Microsoft Site Server 3.0, Commerce Edition. It is recommended that participants  more...

Essentials of Management Series The Essentials of Management Series includes the following courses: Essentials of Management: Negotiating Skills Essentials of Management: Succeeding as a New Manager Essentials of Management: Creating a Positive Workplace Essentials of Management: Maintaining a Productive Workforce To review individual course descriptions, please return to the previous page and select the desired  more...

SAP R 3 CO Cost Center Acct Organization Basic Settings The Computer Based Training course (CBT) Cost Center Accounting Organization and Basic Settings is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals of the Controlling Module, with particular focus on the customizing features and master data that are used in R/3 for internal accounting tasks. Learn To: o Cost Center  more...

SAP R 3 CO Cost Center Acct Master Data The Computer Based Training course (CBT) CO Cost Center Accounting I is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals of the Controlling Module, with particular focus on the customizing features and master data that are used in R/3 for internal accounting tasks. Learn To: o Master Data. o Create and Changing  more...

SAP R 3 CO Cost Center Acct Settings for Periodical Processing ... Automatic Account Assignment: - Customizing Functions. - Maintaining Automatic Account Assignment. - Adding Detailed Account Assignments. o Creating Screen Variants: - Screen Variants. - Selecting Screen Variants. - Creating Screen Variants. - Selecting Fields. - Checking, Saving, Activating Variants. Unit 2: Period-Based Allocations 1.5 - 2 hours o Creating Cycles: - Periodic  more...

Telephone Skills Handling Difficult Calls ...ment effective customer care. Identify guidelines for maintaining confidentiality. Simulation Overview: In this simulation, you are a telephone account executive at one of Icon's call centers, where questions relating to orders and deliveries are diverted. Every order is monitored via a high-tech tracking system, which allows you to give an exact location of a delivery at a given time.  more...

Windows Server 2003 Managing a Server Env Part 1 ...participants for the Microsoft Exam 70-290 - Managing and Maintaining a Microsoft Windows Server 2003 Environment. This course teaches how to manage users, computers, and groups in a Windows Server 2003 networked environment and also how to manage access to files and folders. Learn To To match Windows Server 2003 editions with their features.  more...

Windows Server 2003 Managing a Server Env Part 2 ...participants for the Microsoft Exam 70-290 - Managing and Maintaining a Microsoft Windows Server 2003 Environment. This course describes remote server administration and also how to manage a Web server. It also teaches how to manage physical and logical devices and data storage. Learn To To match group membership types with their tasks.  more...

Windows Server 2003 Managing a Server Env Part 2 ...participants for the Microsoft Exam 70-290 - Managing and Maintaining a Microsoft Windows Server 2003 Environment. This course describes remote server administration and also how to manage a Web server. It also teaches how to manage physical and logical devices and data storage. Learn To To match group membership types with their tasks.  more...

Windows Server 2003 Managing a Server Env Part 3 ...participants for the Microsoft Exam 70-290 - Managing and Maintaining a Microsoft Windows Server 2003 Environment. This course teaches about maintaining software by using Software Update Services. Server Performance monitoring is introduced, including creating performance baselines and monitoring the four primary server subsystems. Finally, this course provides information about methods of  more...

Windows Server 2003 Managing a Server Env Part 3 ...participants for the Microsoft Exam 70-290 - Managing and Maintaining a Microsoft Windows Server 2003 Environment. This course teaches about maintaining software by using Software Update Services. Server Performance monitoring is introduced, including creating performance baselines and monitoring the four primary server subsystems. Finally, this course provides information about methods of  more...

Windows Server 2003 Planning Network Infrastructure Part 1 ...m that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers three areas - TCP/IP configuration, Routing planning and troubleshooting, and DHCP management and troubleshooting. The course contains scenario-based NLOs that allow the learner participate in parts of the decision-making process of planning a network  more...

Windows Server 2003 Planning Network Infrastructure Part 1 ...m that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers three areas - TCP/IP configuration, Routing planning and troubleshooting, and DHCP management and troubleshooting. The course contains scenario-based NLOs that allow the learner participate in parts of the decision-making process of planning a network  more...

Windows Server 2003 Planning Network Infrastructure Part 2 ...m that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. This course focuses on the area of DNS - including servers, namespaces, zones, and DNS/WINS integration. Comprehensive coverage is given to the areas of optimizing and troubleshooting DNS and WINS. The course contains scenario-based NLOs that allow the learner  more...

Windows Server 2003 Planning Network Infrastructure Part 2 ...m that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. This course focuses on the area of DNS - including servers, namespaces, zones, and DNS/WINS integration. Comprehensive coverage is given to the areas of optimizing and troubleshooting DNS and WINS. The course contains scenario-based NLOs that allow the learner  more...

Windows Server 2003 Planning Network Infrastructure Part 3 ...m that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers three areas - IPSec, Network access - connection methods, policy, authentication, strategy, and troubleshooting -, and troubleshooting remote access. The course contains scenario-based NLOs that allow the learner participate in parts of the  more...

Windows Server 2003 Planning Network Infrastructure Part 3 ...m that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers three areas - IPSec, Network access - connection methods, policy, authentication, strategy, and troubleshooting -, and troubleshooting remote access. The course contains scenario-based NLOs that allow the learner participate in parts of the  more...

Windows Server 2003 Planning Network Infrastructure Part 4 ...m that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers the following areas - security implementation, security strategy, managing server availability, managing disaster recover, monitoring performance, and the general principles of planning network infrastructure. Learn To  more...

Windows Server 2003 Planning Network Infrastructure Part 4 ...m that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers the following areas - security implementation, security strategy, managing server availability, managing disaster recover, monitoring performance, and the general principles of planning network infrastructure. Learn To  more...

Windows Server 2003 Skills Update for MCSAs Part 1 ...participants for the Microsoft Exam 70-292 - Managing and Maintaining a Microsoft Windows Server 2003 Environment for an MCSA Certified on Windows 2000. This course teaches how to manage users, computers, and groups in a Windows Server 2003-networked environment. . This course also describes remote server administration and also how to manage a Web server. Learn To  more...

Windows Server 2003 Skills Update for MCSAs Part 1 ...participants for the Microsoft Exam 70-292 - Managing and Maintaining a Microsoft Windows Server 2003 Environment for an MCSA Certified on Windows 2000. This course teaches how to manage users, computers, and groups in a Windows Server 2003-networked environment. . This course also describes remote server administration and also how to manage a Web server. Learn To  more...

Windows Server 2003 Skills Update for MCSAs Part 2 ...participants for the Microsoft Exam 70-292 - Managing and Maintaining a Microsoft Windows Server 2003 Environment for an MCSA Certified on Windows 2000. This course teaches about DNS name resolution, zone transfer, and management. Network security and maintaining software by using Software Update Services is covered. Finally, this course provides information about methods of disaster recovery.  more...

Windows Server 2003 Skills Update for MCSAs Part 2 ...participants for the Microsoft Exam 70-292 - Managing and Maintaining a Microsoft Windows Server 2003 Environment for an MCSA Certified on Windows 2000. This course teaches about DNS name resolution, zone transfer, and management. Network security and maintaining software by using Software Update Services is covered. Finally, this course provides information about methods of disaster recovery.  more...

Windows Server 2003 Planning Active Directory Part 1 ...e Microsoft MCSE Exam 70-294: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. This course introduces the Active Directory directory service infrastructure, forest and domain structure, and the concepts and sills necessary to implement an organizational unit structure. Finally, this course covers implementing user, group, and computer  more...

Windows Server 2003 Planning Active Directory Part 1 ...e Microsoft MCSE Exam 70-294: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. This course introduces the Active Directory directory service infrastructure, forest and domain structure, and the concepts and sills necessary to implement an organizational unit structure. Finally, this course covers implementing user, group, and computer  more...

Windows Server 2003 Planning Active Directory Part 2 ...e Microsoft MCSE Exam 70-294: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. This course teaches about Group Policy strategy, including deploying software by using Group Policy. Implementing sites to manage replication is also taught. Learn To To identify features of GPOs. To  more...

Windows Server 2003 Planning Active Directory Part 2 ...e Microsoft MCSE Exam 70-294: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. This course teaches about Group Policy strategy, including deploying software by using Group Policy. Implementing sites to manage replication is also taught. Learn To To identify features of GPOs. To  more...

Windows Server 2003 Planning Active Directory Part 3 ...e Microsoft MCSE Exam 70-294: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. This course teaches about the placement of domain controllers and managing operations masters in Active Directory. Managing Active Directory, including defragmenting, backup and restore, and monitoring, is also covered. Learn To  more...

Moving from Technical Professional to Mgr Managing the IT Dept With management and team fundamentals in place, this course gives an overview of some typical areas of IT management and some of their related issues. Beginning with networks and network issues, the course then goes on to look at strategies for purchasing and rolling out new hardware and software across the IT department. It then teaches the value of E- Commerce in general as well as how to  more...

Implementing Managing MS Exchange Server 2003 Curriculum The Implementing and Managing MS Exchange Server 2003 Curriculum includes the following courses: Implementing and Managing MS Exchange Server 2003: Installing Implementing and Managing MS Exchange Server 2003: Administering Implementing and Managing MS Exchange Server 2003: Securing Implementing and Managing MS Exchange Server 2003: Maintaining To review individual course descriptions,  more...

Implementing Managing MS Exchange Server 2003 Maintaining This series provides students with the knowledge and skills needed to update and support a reliable, secure messaging infrastructure used for creating, storing, and sharing information by using Microsoft Exchange Server 2003 in a medium-sized to large-sized (250 to 5,000 seats) messaging environment. Learn To: Identify characteristics of disk systems that can be used by Microsoft  more...

Oracle Application Server 10g Administration Part 3 ...is course covers managing, configuring OC4J applications, maintaining OC4J Application pages, OracleAS Portal, managing portal users and groups, exporting and importing portal objects, and Oracle portal advanced configurations. The course also covers the concepts related to deploying PL/SQL and CGI Applications. Learn To: Identify options for managing Oracle Containers for J2EE (OC4J)  more...

Oracle Application Server 10g Administration Part 4 ...r entries using DAS. Identify tasks to be performed for maintaining user entries by using the Delegated Administration Service (DAS). Identify steps to be performed for maintaining users using DAS. Identify the steps to create group entries. Identify tasks to be performed for maintaining groups using DAS. Match portlets used for accessing DAS with their description. Identify the  more...

Advanced Six Sigma Leading Six Sigma Deployment In Advanced Six Sigma - Leading Six Sigma Deployment, you will learn specific information and practices that are needed to deploy Six Sigma and incorporate it into an organization a a s culture. You will also learn what it takes to prepare to drive Six Sigma effectively and address many organizational questions and concerns, as well as develop a deployment plan, select appropriate metrics, and  more...