Instructor Led Major Training Classes in United Arab Emirates

Leadership Training The Power of Leaders This program is designed for Individuals in middle and senior positions who wish to better understand themselves in order to improve their leadership skills. Employees whose responsibilities require delegation and leading/managing change will also benefit from the program. This program is worth 25 NASBA CPEs. Distinguish between management and leadership. Identify their strengths and  more...

Team Building Training, High Performance Teams Objectives: By the end of the dubai team building training program, participants will be able to: Identify team strengths and blind spots after analyzing their personal styles and preferences. Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities.  more...

High Performance Teams Objectives: By the end of the program, participants will be able to: Identify team strengths and blind spots after analyzing their personal styles and preferences. Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities.  more...

Leadership Training: The Leadership Excellence Program ... accountable for achieving results through others and via major change initiatives. This program is worth 50 NASBA CPEs. Examine the highlights of major leadership research. Use self assessments to determine their own styles in terms of leadership and power. Demonstrate a clear understanding of the nature of change and apply a number of models and strategies for managing and leading  more...

Compensation and Benefits ' This program is designed for Professionals working in the function who wish to acquire relevant knowledge and skills, and for those working in other areas of human resources who wish to broaden their understanding of this important function. This program is worth 25 NASBA CPE?s. Understand the basic principles and major elements of compensation. Understand the various process in  more...

Certified Job Evaluation Professional ' This program is designed for Human resources professionals who have responsibility for this function and need to improve their skills and for professionals in other areas of human resources who need to sharpen their knowledge of job evaluation, its uses and administration. This program is worth 25 NASBA CPE?s. Mastered the basic principles of job evaluation. Understood and evaluated  more...

Certified Contract Manager ' This program is designed for All those involved in any aspect of implementing, managing or administering contracts; also those involved in any step of contract preparation and award for them to realize the importance of a well prepared contract. This program is worth 25 NASBA CPE?s. Identify and apply the major steps involved in the contracting process. Define the scope of work and the  more...

Certified Contract Manager This program is designed for All those involved in any aspect of implementing, managing or administering contracts; also those involved in any step of contract preparation and award for them to realize the importance of a well prepared contract. This program is worth 25 NASBA CPE s.Identify and apply the major steps involved in the contracting process.Define the scope of work and the criteria used  more...

Customer Service Excellence How to Win and Keep Customers This program is designed for Managers/supervisors and senior customer service staff. This program is worth 15 NASBA CPE s.Understand the importance of customer service in a competitive environment.Practice the techniques of managing customer expectations and delighting them.Agree on a strategy to recover from major drawbacks and regain the loyalty of customers.'  more...

Customer Service Excellence How to Win and Keep Customers This program is designed for Managers/supervisors and senior customer service staff. This program is worth 15 NASBA CPE s.Understand the importance of customer service in a competitive environment.Practice the techniques of managing customer expectations and delighting them.Agree on a strategy to recover from major drawbacks and regain the loyalty of customers.'  more...

Certified Job Evaluation Professional This program is designed for Human resources professionals who have responsibility for this function and need to improve their skills and for professionals in other areas of human resources who need to sharpen their knowledge of job evaluation, its uses and administration. This program is worth 25 NASBA CPE s.Mastered the basic principles of job evaluation.Understood and evaluated jobs using the  more...

High Performance Teams This program is designed for Managers, supervisors and staff whose job involves building teams as well as working in teams. This program is worth 25 NASBA CPE s.Identify team strengths and blind spots after analyzing their personal styles and preferences.Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in  more...

High Performance Teams This program is designed for Managers, supervisors and staff whose job involves building teams as well as working in teams. This program is worth 25 NASBA CPE s.Identify team strengths and blind spots after analyzing their personal styles and preferences.Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in  more...

The Power of Leaders This program is designed for Individuals in middle and senior positions who wish to better understand themselves in order to improve their leadership skills. Employees whose responsibilities require delegation and leading/managing change will also benefit from the program. This program is worth 25 NASBA CPE s.Distinguish between management and leadership.Identify their strengths and leadership  more...

The Power of Leaders This program is designed for Individuals in middle and senior positions who wish to better understand themselves in order to improve their leadership skills. Employees whose responsibilities require delegation and leading/managing change will also benefit from the program. This program is worth 25 NASBA CPE s.Distinguish between management and leadership.Identify their strengths and leadership  more...

The Leadership Excellence Program ...participants will be able to: Examine the highlights of major leadership research. Use self assessments to determine their own styles in terms of leadership and power. Demonstrate a clear understanding of the nature of change and apply a number of models and strategies for managing and leading change. Define the major Emotional Intelligence (EI) competencies underlying effective leadership.  more...

Leading Teams for High Performance Objectives: By the end of the program, participants will be able to: Identify team strengths and blind spots after analyzing their personal styles and preferences. Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities.  more...

Customer Service Excellence: How to win & keep customers Objectives: By the end of the program, participants will be able to: Understand the importance of customer service in a competitive environment. Practice the techniques of managing customer expectations and delighting them. Agree on a strategy to recover from major drawbacks and regain the loyalty of customers.  more...

Contract Preparation & Management Objectives: By the end of the program, participants will be able to: Identify and apply the major steps involved in the tendering and contracting process. Define the scope of work and the implications of a poorly prepared scope. Select contractors more efficiently. Manage the process of awarding contracts.  more...

Certified Contract Manager ...m, participants will be able to: Identify and apply the major steps involved in the tendering and contracting process. Define the scope of work and the implications of a poorly prepared scope. Identify administration tools and roles of contract administrator / assistants. Recognize the main contractual provisions and appreciate their effects on the implementation and management of future  more...

Career Development & Succession Planning Objectives: By the end of the program, participants will be able to: List the major advantages and common benefits to career development. Understand how career development systems are aligned with other HR functions. Define the roles of all stakeholders in promoting a development culture. Design Individual Development Programs (IDPs) and implement systematic career development systems.  more...

Compensation & Benefits Objectives: By the end of the program, participants will be able to: Understand the basic principles and major elements of compensation. Understand the various processes in compensation. Determine and explain what makes up a sound and effective compensation and benefits program. Design a salary structure and related policies. Design and carry out a compensation survey.  more...

MANAGING HUMAN BEHAVIOR AT WORK ... People, human beings, carry out the tasks, projects, and major strategies in any organization. Yet, how much leaders really know and understand about what inspires someone to get out of bed in the morning and want to go to work. A proper understanding of this can make the difference between frustration and joy, mediocrity and greatness, failure and success. TOPICS 1.Understanding the Basics  more...

INNOVATION MANAGEMENT ...major development in human history and civilization is a product of an idea. Ideas come in response to the need to solve specific problems. The complex challenges of today s operating environment demand Managers that literally think on their feet. There is therefore a crucial need to adopt creative and sometimes unconventional approaches to problem solving. This involves a high degree of  more...