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Introduction to External Auditing on-line e-learning cbt (computer based)cd rom Introduction to External Auditing Do you know what external auditing is and why it's important? Do you know that external auditors are subject to some of the most stringent legal responsibilities of any profession? This course will introduce you to the terminology, concepts, strategies, and techniques to promote effective and efficient auditing practices. You will also learn some of the  more...
Decontamination HAZWOPER on-line e-learning cbt (computer based)cd rom Decontamination (HAZWOPER) This training provides information concerning decontamination, which is the process of removing contaminants that have collected on workers and equipment. Decontamination protects you from hazardous substances that may contaminate and eventually penetrate protective clothing, respiratory equipment, tools, vehicles, and other equipment used on-site. It also prevents  more...
Antitrust - Overview on-line e-learning cbt (computer based)cd rom ...ess trusts now commonly known as cartels. There are three major federal antitrust laws: the Sherman Antitrust Act, the Clayton Act, and the Federal Trade Commission Act. Essentially, these laws prohibit business practices that unreasonably deprive consumers of the benefits of competition, resulting in higher prices for inferior products and services. The Antitrust Division of the US Department  more...
Setting up a Site and Adding Content in Dreamweaver CS3 on-line e-learning cbt (computer based)cd rom Setting up a Site and Adding Content in Dreamweaver CS3 Adobe Adobe Dreamweaver CS3 is a web site development authoring and editing tool, suitable for personal and enterprise development environments. This course explores the concepts of creating a new site in Dreamweaver CS3, including configuring site properties and application preferences, adding content, and manipulating text. A look at  more...
Conflict of Interest Simulation on-line e-learning cbt (computer based)cd rom ...ssigned to a branch sales office for KTW Home Supplies, a major manufacturer of consumer home goods. As the simulation opens, you will be approached by a salesperson who wishes to speak to you confidentially regarding a possible conflict of interest that she has witnessed. The simulation is based on the SkillSoft course, "Conflicts of Interest in the Workplace" (lchr_01_a07_lc_enus). Note: The  more...
Introduction to Incident Management on-line e-learning cbt (computer based)cd rom Introduction to Incident Management ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam No process in IT service delivery is foolproof; at some point in time an unplanned interruption will most likely occur ranging from a minor incident to the disastrous crashing of a critical system. The key to surviving any type of incident lies  more...
Environmental Regulations Overview on-line e-learning cbt (computer based)cd rom ...ew This one-hour course provides an overview of the major environmental laws and regulations of our time and the specific standards that outline requirements to comply with them. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: define the purpose of the Toxic Substances Control Act (TSCA); specify the  more...
Regulatory Overview HAZWOPER on-line e-learning cbt (computer based)cd rom Regulatory Overview (HAZWOPER) This one-hour course provides information about the history, purpose, and mission of key regulatory agencies including OSHA, EPA, and DOT. The intent of the course is to provide the learner with an understanding of the sources of regulatory occupational safety and health work practices and standards. The content in this course is designed to comply with the  more...
Heat and Cold Exposure Management HAZWOPER on-line e-learning cbt (computer based)cd rom ...remes at hazardous waste sites. Heat-related illness is a major hazard, especially for workers wearing personal protective clothing. Cold-related injuries can cause loss of limbs or even death. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify heat-related illnesses that can result from exposure to hot  more...
Windows Vista Mobile Computing and Troubleshooting on-line e-learning cbt (computer based)cd rom ...e rapidly catching up to desktop PCs in numbers. With the major improvements to mobile technologies over the recent years, laptops have fast become a viable, and even desirable, replacement for desktop systems. Windows Vista was designed with this growth in mobile computing in mind. This course covers Vista s focus on mobility, and explains the new and updated features related to the  more...
Telesales Communications on-line e-learning cbt (computer based)cd rom ...assistant on March 10, 1876, the telephone has become the major person-to-person communications tool. It has taken a place of dominance in the sales industry. As a professional salesperson, it is vital that you have effective telesales techniques.As a communications medium, the telephone has a dampening effect on our interpersonal communications. This course will help compensate for this effect  more...
From Executive-level Sale to Strategic Partnership on-line e-learning cbt (computer based)cd rom From Executive-level Sale to Strategic Partnership Selling at an executive level doesn't stop when the contract is signed. To develop the business and prevent attack from the competition, major accounts need nurturing. This course illustrates how knowledge of various corporate cultures will give you a customer compatible approach that safeguards and maximizes your account revenue.  more...
Understanding Your Customer on-line e-learning cbt (computer based)cd rom ...for success. In this course, you'll learn about the first major component of the strategic account sales (SAS) approach: research. You'll start by learning about the key areas to research using the SAS approach and where to find business information sources about your client. Next, you'll explore researching your customer's business and key players and applying what you learn to the process of  more...
Working with Your Customer s Key Players on-line e-learning cbt (computer based)cd rom ...es success. In this course, you'll learn about the second major component of the Strategic Account Sales (SAS) approach--communication. You'll start by learning about developing coach relationships in your target account. A vital part of your sales effectiveness depends on finding contacts at target accounts that can become part of an internal "network of coaches" for the sales process. Then,  more...
Delivering High-impact Sales Presentations on-line e-learning cbt (computer based)cd rom Delivering High-impact Sales Presentations The most important meeting you'll have with your client is when you show the decision makers that you have the right business fit for their needs. You've done a lot of hard work, so when the curtain goes up on your sales presentation, you want an award-winning performance. In this course, you'll learn about the third major component of the strategic  more...
Understanding Your Target Customer s Business on-line e-learning cbt (computer based)cd rom Understanding Your Target Customer's Business Imagine trying to sell a product or service to a customer that you know nothing about. Do you think it would be an easy process? Probably not. The better you know your customer, the better your chances for success. In this course, you'll learn about the first major component of the territorial account sales (TAS) approach--research. You'll gain  more...
Gaining Access to Key Personnel at Your Target Accounts on-line e-learning cbt (computer based)cd rom ...ounts In this course, you'll learn about the second major component of the territorial account sales approach: communication. You'll start by learning about coaching relationships. A vital part of your sales effectiveness depends on finding a key contact in each target account that can become your internal coach for the sales process. Then, you'll learn about gaining access to the right  more...
Delivering High-impact Territorial Account Sales TAS Presentations on-line e-learning cbt (computer based)cd rom ...ations In this course, you'll learn about the third major component of the territorial account sales approach--presentation. Your presentation is the most important meeting you'll have with your client. This is when you show the decision makers that you have the right product and business fit for their needs. You've done a lot of hard work, so when you make your sales presentation, you  more...
Six Sigma Projects and the Black Belt Role on-line e-learning cbt (computer based)cd rom ...igma Black Belt (SSBB) Six Sigma deployments demand major investments of time, effort, and money on behalf of an organization. Organizations need to exercise due diligence to determine if Six Sigma is the appropriate approach to employ, or if a less demanding quality and process improvement approach is better suited to meeting their needs. Success of these improvement projects largely  more...
Managing and Deploying Six Sigma on-line e-learning cbt (computer based)cd rom Managing and Deploying Six Sigma "The vision must be followed by the venture. It is not enough just to stare up the steps - we must step up the stairs." Vance Havner, author. However, venturing into Six Sigma is not easy. Deploying Six Sigma is where "the tire hits the road." It requires a lot of hard work and planning. As a Six Sigma Champion, you'll need to plan for and deal with critical  more...
Cisco CVOICE 8 0 Gatekeeper Cisco Unified Border Element on-line e-learning cbt (computer based)cd rom ...tions and QoS v8.0 (CVOICE v8.0) Gatekeepers play a major part in medium and large H.323 VoIP network solutions. Gatekeepers allow for dial-plan scalability and reduce the need to manage global dial plans locally. This course describes the functions of a gatekeeper and explains how to configure gatekeepers to interoperate with gateways. It also gives an overview of the Cisco Unified  more...
Professional Networking Essentials Finding Opportunities to Make Connections on-line e-learning cbt (computer based)cd rom ...t, knowing the essentials of professional networking is a major asset and key for success. Networking is all about people and making beneficial connections that will help you build a stable and fulfilling career. Unleashing the power of a network isn't something to be taken lightly. Poor networking skills and lack of etiquette can create roadblocks for you. However, with the right approach and  more...
Professional Networking Essentials Developing Confidence on-line e-learning cbt (computer based)cd rom Professional Networking Essentials: Developing Confidence Why can some people walk into a room and start making new acquaintances almost immediately? It's as if they're hardwired to know how to introduce themselves and establish a relationship with everyone they meet. Wouldn't it be great to have that kind of finesse with people and be able to network with ease? The reality is that while  more...
Setting Up a Site Adding Content in Dreamweaver CS4 on-line e-learning cbt (computer based)cd rom Setting Up a Site & Adding Content in Dreamweaver CS4 Adobe Adobe Dreamweaver CS4 is a versatile web site development application, suitable for personal and enterprise development environments. This course explores the concepts of creating a new site in Dreamweaver CS4, including configuring site properties and application preferences, adding content, and manipulating text. A look at the  more...
CISSP Domain Legal Regulations Investigations Compliance on-line e-learning cbt (computer based)cd rom ...rofessional (CISSP) 2nd Edition Computer crime is a major area of concern for everyone from the standard end user to the enterprise environment. Government agencies and corporate groups have come together to create rules and laws that deal with computer crimes and how perpetrators should be dealt with. This course brings together different aspects of computer crime, such as types of  more...
Oracle Database 11g R2 Database Architecture Recovery Operations on-line e-learning cbt (computer based)cd rom ...se administration is to understand how a database and its major components function. Also as an Oracle Database administrator, you need to be able to recover when problems occur in the database. This is accomplished using backups, which are used to protect against problems such as media failure, user errors, and application errors. This course reviews the major architectural components of the  more...
Monitoring Backing Up Restoring Windows 7 Systems on-line e-learning cbt (computer based)cd rom Monitoring, Backing Up & Restoring Windows 7 Systems Microsoft Microsoft Certified Technology Specialist Windows 7, Configuration (Exam 70-680) System management and configuration are major tasks in the IT world. Making sure that computers are up to date, running smoothly, and configured properly are daily activities of IT staff members. This course examines how updates, performance  more...
Configuring Access to Resources in Windows 7 on-line e-learning cbt (computer based)cd rom ...680) Computer and network access configuration is a major part of a computer administrator's job role. They make sure authentication and authorization schemes, user control, and file access are properly configured on computers in their networks. This course examines authentication and authorization, User Account Control, file access and shared resource management, and HomeGroup and  more...
SAP Supply Chain Management on-line e-learning cbt (computer based)cd rom SAP Supply Chain Management SAP SAP Supply Chain Management (SCM) is comprised of a collection of applications under the SAP system that enable advanced planning. Tightly integrated with SAP Enterprise Resource Planning (ERP), the SAP SCM system is used to streamline and optimize the supply chain by enabling automated decision making and providing improved analytical components. This course  more...
Cisco IINS 1 0 Cryptography Encryption Digital Signatures on-line e-learning cbt (computer based)cd rom ...ement. Cryptographic hashes and digital signatures play a major role in modern cryptosystems, and it is important to have a good understanding of the basic mechanisms of these algorithms and some of the issues that are involved in choosing a particular hashing algorithm or digital signature method. This course provides a primer on the theory of cryptography. It discusses the principles behind  more...
CompTIA Server 2009 Disaster Recovery on-line e-learning cbt (computer based)cd rom ...made or natural, and both types can cause short delays or major business disruptions. This course covers backup strategies and archiving data, so that there are copies available in the case of a major breakdown of your information infrastructure. It also explains procedures for restoring data and discusses various types of backup, such as full, incremental, and differential along with the  more...
Social Engineering Sniffing on-line e-learning cbt (computer based)cd rom ...Social Engineering & Sniffing Employees are often a major security concern in big business, as social engineering is one of the most used methods to gain information and thus allow corporate networks to be hacked. Sniffing of corporate networks is also a method that hackers use to gain access to corporate resources. This course examines different types of social engineering and identity  more...
Cisco Route 1 0 The OSPF Routing Protocol on-line e-learning cbt (computer based)cd rom ...me network topologies. This course introduces each of the major characteristics of the OSPF routing protocol, including a description of link-state routing protocols, the OSPF hierarchical structure, link-state adjacencies, and Shortest Path First (SPF) calculations. The creation of the implementation plan, the first step in configuring the OSPF routing protocol, is also described. The course  more...
VoIP Quality Security on-line e-learning cbt (computer based)cd rom VoIP Quality & Security With the proliferation of VoIP in both the home and business environments, concerns such as quality of service and security are being given more attention. This course describes some of the major quality issues, such as delay and jitter, as well as security issues like confidentiality and spoofing, and discusses ways in which to address these concerns.  more...
The Utilities Industry Overview Version 1 on-line e-learning cbt (computer based)cd rom ...erity and growth. This traditional industry is undergoing major changes, and its leaders must adapt to a changing regulatory environment and embrace new technologies to succeed. The utilities industry must also meet growing customer demands for its services, find sustainable sources of green energy, and control its business costs, while, at the same time, funding major projects for the future.  more...
Information Security Governance Overview on-line e-learning cbt (computer based)cd rom ...y Manager® Information security governance is a major part of the job role of an information security manager. The goal of information security governance is to establish and maintain a framework to provide assurance that information security strategies are aligned with the business objectives and consistent with applicable laws and regulations. This course looks at the role of  more...
Forming Peer Relationships Alliances at Work on-line e-learning cbt (computer based)cd rom ... Developing a healthy network of peers you trust plays a major role in your success at work. Cultivating these relationships is an important responsibility and it requires awareness, skills, and technique. Establishing a network of mutually supportive peers requires more than an appearance at a social event your organization sponsors. It's an ongoing exercise in demonstrating social skills and  more...
A Essentials 2009 Troubleshooting Computers and Printers on-line e-learning cbt (computer based)cd rom ...A Essentials Troubleshooting computer problems is a major role in the computer technician's life. Every day there will be new problems to solve. This course examines the theories and practical application methods to troubleshoot problems on computers, laptops, and printers. This course is one of a series in the SkillSoft learning path that covers the objectives for the CompTIA 220-701: A  more...
Adobe Indesign CS4 Fundamentals on-line e-learning cbt (computer based)cd rom Adobe Indesign CS4: Fundamentals Adobe Adobe InDesign has quickly become one of the most popular design applications used for page layout and desktop publishing. InDesign CS4 includes a streamlined interface that matches the look and feel of Adobe's popular imaging programs including Photoshop and Illustrator. This course explores the fundamentals of Adobe InDesign CS4 including the  more...
Oracle Database 11g Architecture SQL Tuning Optimization on-line e-learning cbt (computer based)cd rom ...uns efficiently and as expected. This course explores the major architectural components of the Oracle Database server, memory structures, background processes, and physical and logical storage structures. It also examines SQL tuning, identifying the attributes of a SQL statement that can make it perform poorly, SQL tuning tools, and common tuning tasks. The steps involved in the execution of a  more...
Oracle Database 11g R2 Database Architecture Installation on-line e-learning cbt (computer based)cd rom ...ons, it is important to gain a basic understanding of its major components. This course identifies the major architectural components of the Oracle Database 11g Release 2, explains memory structures, describes background processes, and explores the logical and physical storage structures. In addition, this course describes the role of a database administrator (DBA) and the tasks and tools  more...
Operations Mangement Inventory Management on-line e-learning cbt (computer based)cd rom ...ocess, supplies used in operations, and finished goods. A major part of organization's capital and costs are involved in maintaining and managing inventories. Consequently, organizations work to achieve an ideal size of inventory to reduce costs and improve the bottom line while ensuring their ability to make products and services available to their customers. Although inventory management is  more...
Operations Management Forecasting Capacity Planning on-line e-learning cbt (computer based)cd rom Operations Management: Forecasting & Capacity Planning Customer demand for products and services changes constantly. Forecasting and capacity planning ensure that resource are managed so that customer demand is met in the right amount, at the right time, with the right quality. Demand forecasting helps companies determine the supply of products and services needed to meet customer demand.  more...
Basic Presentation Skills Planning a Presentation on-line e-learning cbt (computer based)cd rom ...t seasoned public speakers can experience nerves before a major presentation. The successful ones, however, have learned how to make those nerves work for them. Positive concern about the impact of a presentation can spur presenters to raise their game, enabling them to get the desired results. For example, a presentation can be immeasurably improved if you devote sufficient time and attention  more...
Setting up a Site Adding Content in Dreamweaver CS5 on-line e-learning cbt (computer based)cd rom Setting up a Site & Adding Content in Dreamweaver CS5 Adobe Adobe Dreamweaver CS5 is a versatile web site development application, suitable for personal and enterprise development environments. This course explores the concepts of creating a new site in Dreamweaver CS5, including configuring site properties and application preferences, adding content, and manipulating text. A look at the  more...
Using Productivity Tools Accessing Lotus Notes 8 Remotely on-line e-learning cbt (computer based)cd rom Using Productivity Tools & Accessing Lotus Notes 8 Remotely IBM Lotus Notes 8 is the latest release of IBM's messaging and collaboration software. Included for the first time in Lotus Notes are word processing, spreadsheet, and presentation applications called Productivity Tools. These tools support the Open Document Format (ODF), which allows users to open and work with office documents  more...
Preparing for an Internal Interview on-line e-learning cbt (computer based)cd rom ...tion operates. Making the most of this knowledge can be a major asset to you. Whether it's being able to participate in conversations about your company and industry or demonstrating that you understand the organizational culture, being on the inside means you have a great advantage, which you don't want to waste. Climbing the organizational ladder takes more than a view from the inside,  more...
From Online Training Directory
So You Wanna Be A Newspaper Correspondent on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Learn from an expert how to be a correspondent. Let an experienced journalist evaluate you to see if you have what it takes to be a correspondent. The emphasis of this course is designed to help the novice journalist or writer learn how to be a correspondent for their local paper or solicit to work for a major publication.  more...
Certificate in Web Content Creation (Master Classes) on-line e-learning cbt (computer based)study at homecourseware ...ent system. Then you?ll write web content in half a dozen major genres, to put to work what you have learned, and to develop a portfolio of web samples for your job hunt, or career change. These are Master Classes, like those in music. I?m an expert on web writing and editing, and I assume you are willing to put in the hard work to become a pro. So you?ll do a lot of writing in these workshops,  more...
Self directed tutorial-Teach Yourself Search Engine Training Strategies in 7 Days on-line e-learning cbt (computer based)study at homecourseware ...major search engines and keep it there. To be competitive on the Internet, your site must place in the top 30 with search engines and directories. They are the one way that prospects can find your site, so do not underestimate what good positioning in the search engines can do for you. It has been estimated that up to 80 percent of all website traffic comes from major search engines; how can  more...
Writing User Guides on-line e-learning cbt (computer based)study at homecourseware Designed for people who want to focus on writing effective user (how-to) guides. Designed for people who want to enter the technical writing field, this course focuses on writing effective user (how-to) guides and gives an introduction to the job of a user guide writer. Whether writing for the users of a company?s computer system, for cashiers who need to know how to use a scanner, or for owners  more...
Legal Nurse Consulting Certificate Program on-line e-learning cbt (computer based)study at homecourseware ...nsive course and provides instruction/study on all of the major facets of legal nurse consulting, including business principles and practices. The text book used in the course is endorsed by the American Association of Legal Nurse Consultants. This course is formatted as an on-line course.Students, once registered, receive instructions for accessing the legal nurse consultant classroom. Here  more...
Creating Outstanding Online Help: A Self-Directed Study (Software Industry) on-line e-learning cbt (computer based)study at homecourseware This course is for you if you have some experience as a Technical Writer (but not much creating online help)and are looking to enhance your skill set. This course demonstrates - through self-directed study - the initial process of creating effective online help by starting with a solid outline. The major assignment is to create a detailed online help system outline and submit a mini-essay about  more...
Creating Outstanding Online Help: Principals and Practice (Software Industry) on-line e-learning cbt (computer based)study at homecourseware If you have little or no experience in creating online help this course is for you. It includes instruction about basic principals and practices and allows the student to create an online help system outline with the assistance of a side-by-side editor. NOTE: If you have experience as a Technical Writer - but not much creating online help - and are looking to enhance your skill set, another  more...
Authorware for Educators on-line e-learning cbt (computer based)study at homecourseware ...ram called Authorware. The textbook introduces you to the major features of Authorware and guides you step by step through the development of several Authorware projects. All of the files that you need for this course have been included with the textbook. You will modify several Authorware projects that have been created by the author. These projects contain a variety of multimedia objects  more...
Microsoft Office XP New Features on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...of the new features of the Office XP suite. It covers the major new features of Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, and Microsoft Outlook. This course introduces students to some of the new features of the Office XP suite. It covers the major new features that apply to all of the applications, including smart tags and Task Panes; as well as a few of the  more...
Office XP (2002) Advanced on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...o some new features of Microsoft Office XP. It covers the major features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Microsoft Outlook, as well as a special course on time management. The goal of this advanced course is to broaden and develop the intermediate skills that the students already possess. This  more...
Office XP (2002) Intermediate on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...o some new features of Microsoft Office XP. It covers the major features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, and Microsoft Outlook. This intermediate course strives to broaden and develop the intermediate skills that students already possess. This intermediate course introduces students to some new  more...
Office XP (2002) Introduction on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ... the basic features of Microsoft Office XP. It covers the major new features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Microsoft FrontPage, and Microsoft Outlook. Students will learn the intoductory features that each of these applications has to offer. This course introduces students to the basic features of  more...
Balancing Work and Family on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Although most people must work in order to live, it is family that makes life worth living, and ita ™s important to be able to balance the requirements of these two major efforts in order to satisfy our personal needs. This course has tools and techniques for identifying basic values and assuring that efforts and time are spent in ways that bring the most reward and  more...
How To Master Supervision on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...an overview of successful supervision and attacking three major supervisory responsibilities leading meetings, managing projects, and delegating. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. Supervisors in all functions face a daunting challenge as they bridge the gap between individual contributors and management. This  more...
Recognizing and Avoiding Burnout on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...stressors in your life, and evaluate your expectations, a major contributor to burnout. You will be given guidelines to identify the various stages of burnout and methods to recognize where you are in the process. The course focuses on giving you practical techniques for managing your own frustrations and anger and getting back on track. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED -  more...
Pharmacy Technician National Certification Exam Preparation Course on-line e-learning cbt (computer based)study at homecourseware ...echanisms of action and other important information about major drug classifications. Pharmacy Calculations ? The National focuses heavily on math and because of this, the Calculations Review by itself is worth the price of this course! Most Pharmacy Technicians are not confident in their ability to perform difficult Pharmacy Calculations. Teaching calculations is definitely our specialty! The  more...
Starting A Business?: How To Develop An Effective Business Plan on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...ely affected. Furthermore, sometimes the termination of a major project/initiative is the `right decision`, and companies can lose valuable time and resources by following a "top-down" plan that is not adjusted for significant changes. This course will discuss all of these key aspects of a Business Plan and students will be required to apply the gained knowledge through a number of essay  more...
Search Engine Marketing Strategies for Small Business Operations - Instructor Led on-line e-learning cbt (computer based)study at homecourseware ...site. How is this done? By achieving a top ranking in the major search engines, so do not underestimate what good positioning in the search engines can do for you. It has been estimated that up to 80 percent of all web site traffic comes from the major search engines. How do you go about learning the latest techniques and strategies? An expert will show you exact step-by-step techniques on how  more...
Control of Hazardous Energy (Lockout/Tagout) on-line e-learning cbt (computer based) ...iew of the Standard, its applications and limitations and major compliance requirements including training, assistance in identifying responsible staff, and preparation and organization of an equipment inventory, You will also gain valuable information needed for the development, implementation, and upkeep of an effective Lockout/Tagout Program. This course provides training as required by  more...
Professional Writing Skills at a Glance on-line e-learning cbt (computer based) ...major areas of professionals writing skills. Welcome to Professional Writing Skills at a Glance This course covers the following three major areas of professionals writing skills:Introduction to Communication: An overview of communication skills provides a starting point for the course. A checklist will reveal both your writing strengths and weaknesses so you can maximize your pluses and  more...
Adobe Dreamweaver CS4: Essentials on-line e-learning cbt (computer based) ...bsite like Flash files, JavaScript elements and AJAX. The major lessons include the details you will need to have a solid understanding how to create CSS styles and CSS layouts using Div tags and styles, optimizing content, and using Dreamweaver's Interactive features in publishing your content to the web. This an upgrade worthy of Dreamweaver's 10th anniversary. The student will have access to  more...
Build a Powerful Branding Strategy--Instructor-Led on-line e-learning cbt (computer based) ...ether you`re marketing a small neighborhood business or a major corporate enterprise. The manner in which you manage your brand will have a direct impact on your revenues. For consumer market companies, brands that are properly managed typically account for 50 to 80 percent of a business`s revenues. For industrial markets companies, brands that are responsibly managed usually account for 10 to  more...
Build a Powerful Branding Strategy--Self-Directed on-line e-learning cbt (computer based) ...ether you`re marketing a small neighborhood business or a major corporate enterprise. The manner in which you manage your brand will have a direct impact on your revenues. For consumer market companies, brands that are properly managed typically account for 50 to 80 percent of a business`s revenues. For industrial markets companies, brands that are responsibly managed usually account for 10 to  more...
Complete Paralegal Training Program (Self-Paced) on-line e-learning cbt (computer based) ...f the documents required. Since the Internet has become a major resource to the profession, hundreds of sites are provided for references and research projects both in the course and for future use in the profession. This comprehensive program reviews English grammar and provides all the typing rules, complete with the captions for different types of courts and actions. (OPTIONAL/NOT REQUIRRED)  more...
Principles of Home Inspection: 100 Hour Professional Development Certificate on-line e-learning cbt (computer based) ...ensive course of study is cost affordable and reviews all major home systems and provides in-depth coverage of system and component problems, their practical implications, and inspection strategies for finding them. A comprehensive final exam is provided, to help students prepare for actual licensing exams that may be required by their state or professional organization. The program can be  more...
Team Management - Enabling Teams on-line e-learning cbt (computer based) ...ince 1985, when he began his career as a computer science major working for WordPerfect Corporation. His interests later turned from software development to business and marketing within the computer industry. James was a co-founder of Makau Corporation. His goal is to provide good technical and business training in laymen's terms. He presents complex concepts in ways that all employees in an  more...
Team Management - Leading Teams on-line e-learning cbt (computer based) ...ince 1985, when he began his career as a computer science major working for WordPerfect Corporation. His interests later turned from software development to business and marketing within the computer industry. James was a co-founder of Makau Corporation. His goal is to provide good technical and business training in laymen`s terms. He presents complex concepts in ways that all employees in an  more...
Team Management - Team Participation on-line e-learning cbt (computer based) ...ince 1985, when he began his career as a computer science major working for WordPerfect Corporation. His interests later turned from software development to business and marketing within the computer industry. James was a co-founder of Makau Corporation. His goal is to provide good technical and business training in laymen's terms. He presents complex concepts in ways that all employees in an  more...
Teams Management - Managing Team Conflict on-line e-learning cbt (computer based) ...ince 1985, when he began his career as a computer science major working for WordPerfect Corporation. His interests later turned from software development to business and marketing within the computer industry. James was a co-founder of Makau Corporation. His goal is to provide good technical and business training in laymen's terms. He presents complex concepts in ways that all employees in an  more...
Whistleblowing When How and Why on-line e-learning cbt (computer based) ...nd fraudulent claims may total $50 billion this year. One major source of fraud is the submission of false claims for government funds, such as Medicare and Medicaid. Whistleblowing The federal government spends half a trillion dollars annually on medical care - one-quarter of its budget, and fraudulent claims may total $50 billion this year. One major source of fraud is the submission of  more...
CompTIA A+ 2009 ...international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. The A+ certification confirms a technician's ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. The exams also cover domains such as security, safety and environmental issues and communication and  more...
From 123-CBT Computer Based Training
Microsoft Office 2000 - Beginning Project on-line e-learning cbt (computer based) To explain and demonstrate the major features of Microsoft Project 2000 used by most users  more...
Introduction to Work Force Generations on-line e-learning cbt (computer based) Why do people seem so different in what they value, how they live, and how they behave at work? The worlds your co-workers grew up in may have been very different. There are four generations interacting in the work world of today: the silent generation, baby boomers, Generation X, and Generation Next. The differences among these four generations can cause major differences in behavior and  more...
Coaching Performance on-line e-learning cbt (computer based) ...eted three weeks of training, but he has already made two major errors that cost the firm $3000. He's obviously upset and discouraged over his shaky start. If you were Barry's supervisor, what would you do? Situations like this one can cause managers to fret and fuss and begin talking about disciplinary action. However, leaders take a different approach. A leader would take the time to coach  more...
A Primer for Ensuring Accountability on-line e-learning cbt (computer based) "You are either part of the solution or part of the problem." That assertion from Eldridge Cleaver is a perspective that you must impart to each and every employee you supervise. There are many effective ways to get them to see this valuable viewpoint. And that's what you'll learn in this course. As a manager you are on the line when things go wrong. This course is designed to enhance your ability  more...
Surpassing the Competition on-line e-learning cbt (computer based) ...t are your competitors' capabilities? Competition plays a major role in corporate success. Failure to take into account your competition's strengths, weaknesses, capabilities, and strategies can leave your company vulnerable to unexpected competitive moves. This course presents you with the tools and methods for identifying competitors; collecting competitor information; creating a competitor  more...
What to Consider When Hiring on-line e-learning cbt (computer based) ...ompany. This course will give you a brief overview of the major employment legislation that affects recruitment. Then the course will explore the options that any manager has when faced with hiring a new employee. Hiring is an expensive process, so the course explores a cost-benefit analysis of the various hiring methods, examining in detail internal hiring and contingent workers as two  more...
Windows 2000 - Security Solutions on-line e-learning cbt (computer based) To provide the information and skills necessary to design secure Windows 2000 networks, and to introduce the major security concepts, threats, risks, and the principal security features of Windows 2000  more...
The Automotive Industry Overview Version 2 on-line e-learning cbt (computer based) ... through some dramatic changes in the last few years, and major manufacturers, including the Big Three (General Motors, Ford, and DaimlerChrysler) and their suppliers, are reorganizing to be competitive in the global marketplace. In the unrelenting push for lower costs, operational efficiency, and innovation, automotive companies are challenged to deliver higher value more efficiently than ever  more...
Assessing Performance Continuously on-line e-learning cbt (computer based) ...er. In this way, performance appraisal becomes one of the major managerial tools. Then, and only then, is the manager in a position to assess the performance of a worker. This third stage prepares specifically for the annual performance appraisal meeting by collecting data. The course examines the common evaluation methods, which most organizations use to evaluate performance data, including  more...
Developing Career Plans for Your Technical Professionals on-line e-learning cbt (computer based) ...hem, good for your company, and good for you. One of your major challenges as a manager of technical people is retaining them. And you may also need to recruit technical people to fill higher-level positions in your company. This course will help you use career development as a technique to both motivate and retain technical professionals, as well as to place some of them on career paths that  more...
Managing and Maintaining Brand Equity on-line e-learning cbt (computer based) ... you will determining if your brand is avoiding the three major categories of branding pitfalls. Finally, you will use a RolePlay to negotiate a brand crisis using a comprehensive and effective three-step process. The second lesson of this course introduces you to the social, legal, and global domain of branding. It's up to you to steer your organization's brand clear of negative social  more...
Competitive Factors in Strategic Marketing on-line e-learning cbt (computer based) ... for a new product or service for your organization, or a major enhancement for an existing one. Now you've got to present the case to the decision-makers to go forward. What kinds of topics should you include in your strategic marketing plan? In this course you'll learn exactly what to consider as you develop and present your plan, including market data and competitor capabilities. Then you'll  more...
Implementing a Succession Plan Simulation on-line e-learning cbt (computer based) ...rogram. However, you also know that the CEO is planning a major expansion effort, which makes a strong program even more crucial. How you implement the plan will determine its success. You must develop an action plan, assess current and future work requirements, identify and prepare potential successors, and finally announce the plan in a general meeting. This simulation is made up of five  more...
Quality-minded Management on-line e-learning cbt (computer based) ...tures its Quality Management System (QMS) model into four major clauses: Management Responsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. This course provides an overview of the clause "Management Responsibility." It details management's role in establishing a quality policy and its responsibility to support and administer the organization's  more...
Customer Satisfaction Through Resource Management on-line e-learning cbt (computer based) The ISO 9001:2000 standard structures its Quality Management System (QMS) model into four major areas: Management Responsibility; Resource Management; Product Realization; and Measurement, Analysis, and Improvement. Resource Management is one important component of the QMS. This course examines the management of human, material, and environmental resources that are necessary to maintain an  more...
Processes for Quality Products and Services on-line e-learning cbt (computer based) ...tures its Quality Management System (QMS) model into four major areas: Management Responsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. Product Realization is one vital component of the standard. This course examines how one can apply the ISO standards to all the processes required to produce a product or service. The Product Realization clauses  more...
Continual Quality Improvement on-line e-learning cbt (computer based) ...tures its Quality Management System (QMS) model into four major areas: Management Responsibility; Resource Management; Product Realization; and Measurement, Analysis, and Improvement. Measurement, Analysis, and Improvement is one vital component of the standard. This course examines the need to plan and implement measurement and monitoring activities to ensure that established quality  more...
Globalization and Our Changing World on-line e-learning cbt (computer based) Globalization has become a foundation for most major corporations. This course provides you with a "big picture" view of globalization. You will be introduced to the trends that have opened the doors to a global economy and the factors that drive corporate globalization. You will also learn about the major trade agreements that pave the road to global commerce.  more...
The Process of Globalizing a Product or Service on-line e-learning cbt (computer based) Actually going global takes both planning and doing. In this course, you'll learn about the three major steps you need to cover to globalize a product or service. First, pick the right geographic location for your corporate goals and create a good plan for globalizing the product or service you're working with. Then "globalize" your product or service and let the world know you're open for  more...
Working with Laptops and Portable Devices on-line e-learning cbt (computer based) To understand the features of laptops and portable devices, including major components, communication methods, and peripherals  more...
Working with Laptops and Portable Devices on-line e-learning cbt (computer based) To understand the features of laptops and portable devices, including major components, communication methods, and peripherals  more...
HIPAA Privacy Rules on-line e-learning cbt (computer based) ...major issue to people, particularly where medical information is concerned. This course presents an overview of HIPAA (the Health Insurance Portability and Accountability Act), outlining the main components and identifying who is covered by the act. The course examines the privacy provisions under HIPAA for patients and employees involved with covered entities. Under HIPAA, covered entities are  more...
Negotiating Inclusively on-line e-learning cbt (computer based) ...effectively negotiate among diverse groups of people is a major feat. Imagine trying to communicate with someone who is very different from you. Perhaps he is from another country, or another generation. How would you approach an individual in either of these situations? What if your ability to interpret a certain gesture or statement is inaccurate? Can you suppose how this situation might go  more...
Competitive Intelligence Analysis Dissemination on-line e-learning cbt (computer based)cd rom ...ligence process. Identify the four major types of information. Identify information sources for creating competitive intelligence. Identify the three types of databases. Follow the steps for choosing a database. Identify the steps for preparing information for analysis.  more...
Managing Business Risk Financing Contingency Planning on-line e-learning cbt (computer based)cd rom ... risk financing tools. Students will also learn about the major responsibilities of contract management and the importance of developing a business contingency plan. Learn To Identify the categories of risk financing tools. Identify the legal characteristics of insurance contracts. Identify the major  more...
NetWare 5 Advanced Administration - Part 5 on-line e-learning cbt (computer based)cd rom ... Novell Services Duration: 2 Hour(s) Select the major components of a firewall. Match firewall components of BorderManager with their functions. Identify the management capabilities of NDS for NT. Match the components of NDS for NT with their functions. Match the components of GroupWise with their functions. Sequence the steps GroupWise 5 performs to transmit a message.  more...
Windows 2000 Planning Implementing Active Directories - Part 4 on-line e-learning cbt (computer based)cd rom ... mixed mode environment. Identify the limitations to the major services that run in mixed mode. Identify security features relating to downlevel domain controllers in mixed mode. Identify the considerations for choosing between mixed mode and native mode during an upgrade. Identify the upgrade paths from Windows NT to Windows 2000. Identify the guidelines for upgrading a Windows NT single  more...
Supply Chain Management Using Models on-line e-learning cbt (computer based)cd rom ...rmance measures and metrics, and models for improving all major processes within a supply chain. Learn To: Identify factors that help in transforming the supply chain. Identify steps for developing a superior supply chain strategy. Identify characteristics of the quadrants of the sourcing strategy matrix. Match levels in sourcing strategy with their characteristics.  more...
NetWare 5 Advanced Administration - Part 5 on-line e-learning cbt (computer based)cd rom Course Overview This is the last course in a five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure, and administer a complex NetWare 5 network. This course will cover maintaining Novell Directory Services (NDS), NDS troubleshooting and repair, setting up remote access services, and other Novell services. L  more...
Complete A 2003 Curriculum on-line e-learning cbt (computer based)cd rom ...oretical and practical instruction on the fundamentals of major Operating Systems. The curriculum presents instruction on system interfaces and the underlying command-line functions and utilities to manage the major operating systems, and on procedures for diagnosing and troubleshooting common operating system problems. Finally, the curriculum presents students with both theoretical and  more...
Cisco Networking Technologies Introduction Part 4 on-line e-learning cbt (computer based)cd rom ...s of the router bootup sequence. Identify functions of major router components. Identify microcode components contained in ROM. Identify how a Cisco device locates and loads Cisco IOS and configuration files. Identify guidelines for displaying and changing the configuration register. Identify commands for displaying the running and start-up configuration files. Identify file  more...
Project 2000 Proficient User on-line e-learning cbt (computer based)cd rom ...a in a specific view. Apply a custom filter. Format the major and minor timescales. Modify the bar style of a selected field. Unit 3: Project Central Duration: 2 Hour(s) Identify the advantages of Project Central. Publish project information on Project Central. Create a user account for a new Project Central user by using the Admin menu. Delegate a task on Project Central by  more...
Advanced Project Leadership Organization Strategy Business Needs on-line e-learning cbt (computer based)cd rom ...Identify the different types of organizations. Identify major characteristics of each type of organization. Identify potential strengths and weaknesses in project. Identify the project team composition in different types of organizations. Identify the roles of project team members in different types of organizations. Identify key elements of company strategy. Identify the strategies  more...
Oracle9i Peformance Tuning Managing Memory and Disk I O on-line e-learning cbt (computer based)cd rom ...thods of creating stored outlines. o Identify the three major areas of the Shared Pool. o Identify the parameters used to tune the Shared Pool. o Identify the goals for tuning the Library Cache. o Identify the descriptions of redo entries. o Match the statistics used to diagnose disk I/O contention with their descriptions. o Identify the two parameters that allow the DBA to limit  more...
Moving from Technical Professional to Mgr Series Getting Started on-line e-learning cbt (computer based)cd rom ...is project is in response to requests from some of Icon's major clients, who have asked for more functionality in areas such as greater data collection, specialized reports, financial statistics, and online analytical processing. Katherine wants this project to succeed because Icon's main competitor has recently announced the release of an enhanced reservations database. Icon is afraid it will  more...
WebSphere MQ Essentials System Administration I on-line e-learning cbt (computer based)cd rom ... also covered. Distributed queue management is one of the major benefits of WebSphere MQ and this course covers the key concepts. Learn To To identify guidelines for installing WebSphere MQ. To identify guidelines for naming WebSphere MQ objects. To match WebSphere MQ administration interfaces with their  more...
WebSphere MQ Essentials System Administration I on-line e-learning cbt (computer based)cd rom ... also covered. Distributed queue management is one of the major benefits of WebSphere MQ and this course covers the key concepts. Learn To To identify guidelines for installing WebSphere MQ. To identify guidelines for naming WebSphere MQ objects. To match WebSphere MQ administration interfaces with their  more...
WebSphere MQ Programming I on-line e-learning cbt (computer based)cd rom ...th coverage of the MQ environment and then focuses on the major calls of the MQI. Learn To To identify features of WebSphere MQ messaging. To distinguish between queue and database resource managers. To differentiate between environments supported by WebSphere MQ. To identify  more...
WebSphere MQ Programming I on-line e-learning cbt (computer based)cd rom ...th coverage of the MQ environment and then focuses on the major calls of the MQI. Learn To To identify features of WebSphere MQ messaging. To distinguish between queue and database resource managers. To differentiate between environments supported by WebSphere MQ. To identify  more...
Oracle 9i New Features Backup Recovery Performance Tuning on-line e-learning cbt (computer based)cd rom ...s (3 - 4 hours) Identify the two major time elements in the new two-pass instance and crash recovery processes. Identify the features of Fast-Start Time-Based Recovery. Match the functionalities of Oracle Flashback and Failsafe. Identify the advantages of Fast Failover in improving data protection and  more...
Systems Analysis Using Client Server Model Part 1 Client Server Env on-line e-learning cbt (computer based)cd rom This is the first course in a three part series that presents the students with instruction in the subject of fundamental client server concepts. This course will cover client server computing fundamentals, client server environment, development in the client server environment, and migrating to client server environment. Learn To: o Identify factors responsible for changes in the business  more...
Systems Analysis Using Client Server Model Part 3 Client Server Design on-line e-learning cbt (computer based)cd rom This is the final course in a three part series that deals with the design of the client server system. Students will learn server design, distributed data processing, client design, and testing and performance monitoring. Learn To: o Match types of database management systems (DBMSs) with their features. o Match relational database management system (RDBMS) components with their functions.  more...
Workflow Mgmt Part 1 Process Mapping Automation on-line e-learning cbt (computer based)cd rom ...rators, system analysts, and other network designers. The major relevant duties of the audience include planning IT strategy for businesses, optimizing a company's workflow and processes, mapping IT requirements to business needs, and designing enterprise solutions. Students for this curriculum should have a basic understanding of computer systems and terminology such as databases and e-mail  more...
Workflow Mgmt Part 2 Workflow Products on-line e-learning cbt (computer based)cd rom ...rators, system analysts, and other network designers. The major relevant duties of the audience include planning IT strategy for businesses, optimizing a company's workflow and processes, mapping IT requirements to business needs, and designing enterprise solutions. Students should have a basic understanding of computer systems and terminology such as databases and e-mail systems. In addition,  more...
Financial Management Understanding Financial Statement on-line e-learning cbt (computer based)cd rom ... Learn To: Identify the importance aspects of major financial statements. Identify methods to prepare an income statement. Identify adjustments made in preparing a balance sheet. Identify the key ratios for analyzing the balance sheet. Identify key information derived from a cash flow statement. Audience: Non-financial professionals including managers,  more...
Effective Presentations Planning a Presentation on-line e-learning cbt (computer based)cd rom ... Organize your presentation using three major sections. Display visual aids using six different methods. Audience Managers and employees who want to gain the knowledge and skills needed to prepare to give presentations. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU  more...
Effective Presentations Essentials of Persuasion on-line e-learning cbt (computer based)cd rom ... Organize your persuasive presentation using three major sections. Accomplish three goals when presenting a conclusion. Use five types of reasoning to persuade an audience. Audience Managers and employees who want to gain the knowledge and skills needed to give persuasive presentations. Deployment Options e-Learning  more...
Leadership Development Motivation on-line e-learning cbt (computer based)cd rom ...nal and social needs. Identify the major types of motivators. Choose the best motivator for a given circumstance. Simulation Overview: In this simulation, your Customer Service Manager has received feedback from sales representatives and several customers. They are regarding the attitude of an employee  more...
Six Sigma Deploying Six Sigma on-line e-learning cbt (computer based)cd rom ... Recognize the use of a Pareto chart to highlight major causes of problems. Identify input and output relationships that affect problem causes. Identify the problem by using a control chart. Identify the value of removing process variation in terms of the Sigma quality level. Generate a new  more...
Essentials of Management Succeeding as a New Manager on-line e-learning cbt (computer based)cd rom ...he first time to discuss their progress on each of Icon's major sales accounts. Nathan Iverson, Melissa Brown, and Luis Encinias, all Account Executives, have concerns and productivity issues that need to be resolved. During this simulation, you need to deal with their concerns and respond in an appropriate manner. Additionally, you need to confront a rumor that the Account Executives' sales  more...
Coaching Applying the Coaching Process on-line e-learning cbt (computer based)cd rom ...'s largest and most demanding clients, who is ready for a major network upgrade. You need to mentor Lance and build a coach/employee relationship, which will help him handle the upgrade. Unit 2: Establish Objectives, Expectations, and Goals (0.5 - 1.5 hours) Identify the four questions you must ask in order to establish your coaching objectives.  more...
Project Management Project Management Framework on-line e-learning cbt (computer based)cd rom ...be tied to an organization's strategic plan, and the five major activities involved in managing a project. You will also learn the differences between projects and programs and how a project life cycle differs from a product life cycle. Finally, you will learn the role of project management process groups in relation to the project life cycle. Learn To: Understand projects in  more...
Advanced Project Mgmt Building Productive Stakeholder Relationships on-line e-learning cbt (computer based)cd rom ... Identify questions for determining stakeholders a a major constraint and risk tolerance. Identify the steps for developing a formal communication plan. Identify the stages of conflict resolution. Identify questions you can ask to determine how stakeholders define quality.  more...
Managing IT Projects Project Planning Execution on-line e-learning cbt (computer based)cd rom ...nternational. He was recently asked if he could take on a major project involving the transformation of a retail business into an online operation. Unfortunately, Don is unable to take on such a project due to personal commitments and is hoping to find a successor. You have been asked to this meeting to see if you would be a suitable candidate. Unit 2: The Project Management Plan (1 - 1.5  more...
E-Commerce Implementation Issues on-line e-learning cbt (computer based)cd rom This course provides the learner with information and case studies highlighting the issues associated with E-commerce Implementation. Learn To: Identify the components of a basic e-commerce Web site. Identify the functions of online storefront systems. Identify the role of user access control and authentication software in selling products online. Identify key payment  more...
Windows 2000 Planning Implementing Active Directories - Part 4 on-line e-learning cbt (computer based)cd rom ... mixed mode environment. Identify the limitations to the major services that run in mixed mode. Identify security features relating to downlevel domain controllers in mixed mode. Identify the considerations for choosing between mixed mode and native mode during an upgrade. Identify the upgrade paths from Windows NT to Windows 2000. Identify the guidelines for upgrading a Windows NT single  more...
MS Office 2003 Introduction to Office 2003 on-line e-learning cbt (computer based)cd rom ...urse will give new Office users a quick jump-start on the major applications in the suite. It will include a broad overview of the components of Office 2003, followed by a quick introduction to Word, Excel, Access, and PowerPoint. Learn To To match Office core applications with their functions. To identify common interface features of  more...
Cisco Networking Technologies Introduction Part 1 on-line e-learning cbt (computer based)cd rom ... Learn To: Identify features and functions of major computer components. Identify commonly used computer measurement terms. Identify guidelines for converting a decimal number to a binary number. Identify features of physical topologies. Identify features of a bus topology. Identify features of star topologies. Audience: Anyone wishing to take the Cisco Exam  more...
Operations Management Fundamentals of Operations Management on-line e-learning cbt (computer based)cd rom ...creased by 22 percent, a disturbing number considering no major changes to the process have been made. As Director of Operations, you are meeting with Nancy and Dean to examine the existing productions process and look for ways to make improvements that will return costs to previous levels. The three of you need to utilize quality management tools to define and evaluate the updated process.  more...
A 2003 OS Technologies Part 1 Installing on-line e-learning cbt (computer based)cd rom ...oretical and practical instruction on the fundamentals of major Operating Systems. Learners will be introduced to the procedures for installing and upgrading Windows 9x, Windows NT, Windows 2000, and Windows XP. Windows ME is part of the Windows 9x family. The course will also cover system boot sequences. Learn To To identify features of Windows 9x.  more...
A 2003 OS Technologies Part 2 Configuring Managing on-line e-learning cbt (computer based)cd rom ...rlying command-line functions and utilities to manage the major operating systems. Learners will be introduced to the concepts and procedures for managing disks, file systems, and files, along with procedures for adding and configuring device drivers. Learn To To identify key features of Windows desktops. To identify features of  more...
WebSphere MQ Essentials Introduction on-line e-learning cbt (computer based)cd rom ...technical introduction to WebSphere MQ. It identifies the major benefits of WebSphere MQ on application design, and lists the platforms on which WebSphere MQ is supported. The basic components and structure of WebSphere MQ are described, as well as the function of the calls in the Message Queue Interface (MQI). The tasks for managing a queue manager, transaction support, and the system security  more...
WebSphere MQ Essentials Introduction on-line e-learning cbt (computer based)cd rom ...technical introduction to WebSphere MQ. It identifies the major benefits of WebSphere MQ on application design, and lists the platforms on which WebSphere MQ is supported. The basic components and structure of WebSphere MQ are described, as well as the function of the calls in the Message Queue Interface (MQI). The tasks for managing a queue manager, transaction support, and the system security  more...
CCNT Voice Over IP Essentials v6 0 on-line e-learning cbt (computer based)cd rom ...n moves on to cover Gateways and their various functions, major issues involved in bandwidth consumption, and consideration of uses of PCs as phones. The second half of the course covers the transmission standards and protocols in VoIP networks (eg H.323, SIP, G.7xx). It then covers the various Quality of Service (QoA) issues associated with VoIP technology, and the most significant solutions  more...
E-Business Part 1 Facing the E-Business Challenge on-line e-learning cbt (computer based)cd rom ... Identify the phases of e-Business. a Identify major trends in e-Business. a Identify the benefits of speed of service. a Identify ways in which e-Business empowers the customer. a Identify issues to consider when creating innovative e-Business designs. a Identify issues to consider before creating an e-Business design. a Identify strategies  more...
E-Business Part 2 Building the Infrastructure on-line e-learning cbt (computer based)cd rom ...tocol options and requirements. It introduces some of the major players in the market and business drivers that could affect an organization's choices. Learn To: a Identify the stages in the development of the Internet. a Identify Internet applications. a Identify Internet products and services that can be used in business a Identify the considerations for  more...
E-Business Technology Fund Part 3 Java Security Web Services Framework on-line e-learning cbt (computer based)cd rom ...g (OOP) language. To identify major standardized class libraries. To identify features and functions of portals. To identify features and functions of portlets. To identify features of pervasive computing. To differentiate between threats to an end-to-end  more...
Supply Chain Management Building a Sustained Competitive Advantage on-line e-learning cbt (computer based)cd rom ...erformance measures and metrics. Models for improving all major processes within a supply chain, and extensive case examples to validate the principles and recommendations. Learn To: Identify the features of Level 3. Identify guidelines to make a successful transition to level 3. Identify obstacles within the organization when moving to Level 3. Identify advantages of a  more...
Managing Business Risk - Financing and Contingency Planning on-line e-learning cbt (computer based) Managing Business Risk: Financing and Contingency Planning teaches learners how to identify the dimensions of risk financing and to identify the various categories of risk financing tools. Students will also learn about the major responsibilities of contract management and the importance of developing a business contingency plan.  more...
From HAZMAT Plans & Programs, Inc
Identifying Your Hazardous Waste on-line e-learning cbt (computer based) ...ic Substance Control Act (TSCA) regulations in details. A major objective of TSCA is to characterize and evaluate the risks posed by a chemical to humans and the environment before the chemical is introduced into commerce. Upon completion of course, students will be able to: 1. Explain the RCRA hazardous waste identification process 2. Properly identify hazardous wastes according to  more...
The Clean Water Act and Day to Day Ops self directed ... different important sections of the Clean Water Act. The major component of the Clean Water Act is the NPDES Permit Program. The Clean Water Act prohibits anybody from discharging pollutants through a point source into the water of the United States unless they have an NPDES permit. This course also provides basic information about the NPDES Permit Program, guidelines for permit writers, and  more...
Identifying Your Hazardous Wastes self directed ...ic Substance Control Act (TSCA) regulations in details. A major objective of TSCA is to characterize and evaluate the risks posed by a chemical to humans and the environment before the chemical is introduced into commerce. The Identifying Your Hazardous Wastes is a four hour self directed online training course. A Demo is available for your convenience. Cost: 95. 00 Demo and  more...
From Pedagogy Inc- I.V. Therapy Education
Current Concepts in Chemotherapy on-line e-learning cbt (computer based)study at homeself directed ...w chemotherapy is used in cancer management 2. List the major chemotherapy drug classifications and their general mechanisms of action 3. Identify the major side effects/ toxicities of chemotherapeutic agents 4. Describe safe chemotherapy handling techniques 5. Describe appropriate chemotherapy administration 6. Recognize common psychological effects in patients receiving chemotherapy  more...
From Pitman Training Centre London
Foundation In Bookkeeping Diploma This bookkeeping course in London leads to a coveted Pitman Training Diploma. The skills covered by our Diploma include clearly defined bookkeeping techniques as well as mastery of industry standard Microsoft and Sage software. This nationally recognised bookkeeping course is a major step on the way to a successful career in bookkeeping or accounting.  more...
From Medical Survival Consultants
Hand Safety on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedworkshop / seminarcomputer lab This online e-learning program on Hand Safety will cover "what would you do without your hands", How can you save your hands from injury and how you can save yourself from disability. From this lesson you will take away how to recognize the importance of your hands and how they are your tools for everything you do. We will cover the major causes and types of hand injuries and how to prevent them  more...
From 6P International, LLC
HAZWOPER - Hazardous Waste Operations and Emergency Response on-line e-learning cbt (computer based) CATEGORY: General Industry COURSE DESCRIPTION: HAZWOPER stands for Hazardous Wastes Operation and Emergency Response. Hazardous wastes are major sources of workersa injuries and fatalities in workplaces. This course gives you a basic understanding of OSHA standards and its role in the prevention and elimination of workersa injuries and fatalities due to hazardous wastes present at  more...
From B. F Environmental Consultant Inc
Home Inspection Certificate - NIBI Online Learning Program on-line e-learning cbt (computer based)study at homecoursewareself directedbookcomputer lab The NIBI Online Home Inspection course currently consists of an Introductory Lesson and 11 Technical lessons bundled in a subscription series as one course. The course covers the major elements of a house and the principal issues and components of a home inspection. The focus of all courses, however, is on home inspection-including: standards of practice, defects recognition, inspection  more...
Natural Gas Plant Operations Specialists Certification Program on-line e-learning cbt (computer based)study at homecoursewareself directedcd romcomputer lab For people who want to enter this field it is difficult to find suitable training to become prospective entry level workers. This course provides fundamental technical background to such workers. To take this course no prior science or math education is necessary - the course includes all of the necessary basic science and technology elements. This is a user-friendly course, designed for people  more...
From Software Training Academy, Inc
The JSP Standard Tag Library instructor led trainingon-line e-learning cbt (computer based) ...le standard for common processing tasks in JSP. JSTL is a major part of the new scriptless authoring style encouraged (and enabled) by the JSP 2.0 specification. This module covers all four JSTL libraries in depth: The core actions, which support JSP expressions for JSP 1.x containers, flow control for procedural processing in JSPs, and resource access The formatting and  more...
Securing Java Web Applications Rev 5 0 instructor led trainingon-line e-learning cbt (computer based) .... Authentication, authorization, and input validation are major themes, and students get good exposure to basic Java cryptography for specific development scenarios, as well as thorough discussions of HTTPS configuration and certificate management, error handling, logging, and auditing. LEARNING OBJECTIVES Generally, be prepared to develop secure Java web applications, or to secure  more...
Java Server Pages JSP instructor led trainingon-line e-learning cbt (computer based) ...le standard for common processing tasks in JSP. JSTL is a major part of the new scriptless authoring style encouraged (and enabled) by the JSP 2.0 specification. This module covers all four JSTL libraries in depth: The core actions, which support JSP expressions for JSP 1.x containers, flow control for procedural processing in JSPs, and resource access. The formatting and  more...
Developing Web Services with WebLogic TM instructor led trainingon-line e-learning cbt (computer based) ...b-service protocols (SAAJ, JAX-RPC, JAXR). Identify the major Web services tools in the BEA WebLogic Platform, and implement simple services using both: the Workshop and the Server. Know the structure and grammar of SOAP, and read and write SOAP messages. Understand the role of the SOAP header in extending messaging capabilities and semantics, for instance for routing, security or  more...
Introduction to Visual Basic instructor led trainingon-line e-learning cbt (computer based) ...Microsoft s entire system infrastructure and represents a major learning challenge for programmers developing applications on Microsoft platforms. This two-day course is designed for the experienced programmer to help you quickly come up to speed on the .NET version of the Visual Basic language. It is current to Visual Studio 2005 and .NET 2.0, which introduces important new features, such as  more...
ADO NET for Windows Applications Using C instructor led trainingon-line e-learning cbt (computer based) ...ld effective database applications. The course includes a major case study demonstrating the use of ADO. NET in a realistic setting. It is current to .NET 2. 0, Visual Studio 2005 and SQL Server 2005. For students pursuing MCTS certification, the course provides helpful preparation for Exam 70-526: Microsoft .NET Framework 2. 0? Windows-Based Client Development. The course opens with an  more...
ADO NET for Web Applications Using C instructor led trainingon-line e-learning cbt (computer based) ... database applications for the Web. The course includes a major case study demonstrating the use of ADO.NET and ASP.NET in a realistic setting. It is current to .NET 2.0, Visual Studio 2005 and SQL Server 2005. For students pursuing MCTS certification, the course provides helpful preparation for Exam 70-528: Microsoft .NET Framework 2.0?Web-Based Client Development. The course opens  more...
ADO NET Using C instructor led trainingon-line e-learning cbt (computer based) ...ld effective database applications. The course includes a major case study demonstrating the use of ADO.NET in a realistic setting. It is current to .NET 2.0, Visual Studio 2005 and SQL Server 2005. The course opens with an overview of ADO.NET and its relation to previous Microsoft data access technologies, including ADO. It includes a discussion of ADO.NET architecture, main interfaces and  more...
ADO NET Using VB NET instructor led trainingon-line e-learning cbt (computer based) ...ld effective database applications. The course includes a major case study demonstrating the use of ADO.NET in a realistic setting. It is current to .NET 2.0, Visual Studio 2005 and SQL Server 2005. The course opens with an overview of ADO.NET and its relation to previous Microsoft data access technologies, including ADO. It includes a discussion of ADO.NET architecture, main interfaces and  more...
NET Framework Essentials Using C instructor led trainingon-line e-learning cbt (computer based) ...Microsoft? s whole system infrastructure and represents a major learning challenge for programmers developing applications on Microsoft platforms. Part of .NET is a major new object-oriented programming language, C#. But learning the new programming language is only part of the challenge. The much greater challenge is learning the .NET Framework and all its capabilities. This three-day  more...
From Corexcel
Equal Employment Opportunity on-line e-learning cbt (computer based)study at homeself directed The online course Equal Employment Opportunity covers many of the Major Employment Laws, Anti-discriminatory regulations, and Equal Opportunity issues employers have to be conscious of when hiring, promoting, and firing employees. This course is a must for any professional in the Human Resources field. Target Audience: This course is designed for adult learners.  more...
Leading and Managing Change on-line e-learning cbt (computer based)study at homeself directed ... Whether implementing a new technology, or dealing with a major shift in the organizations principle focus, managers have a basic role, and that is to effect change. The online course, Leading and Managing Change, looks at the important issues managers deal with in a dynamic environment. This course will teach you to recognize the procedures involved in effecting change and how to overcome  more...
HealthMax Software Project Management Simulation on-line e-learning cbt (computer based)study at homeself directed ...opter customers and have the product ready to launch at a major trade show in June of next year. The deadline is quickly approaching and the budget for the project has no room for increase. Do you have what it takes to make the right decisions and get this project out on time and within the set budget? Note: Learners who successfully complete this simulation will be awarded 10 PDUs/ contact  more...
PMP 2 - Project Processes and Project Integration Management on-line e-learning cbt (computer based)study at homeself directed ...gration Management, was designed as a study guide for the major content areas of Chapters 3 and 4 of "A Guide to the Project Management Body of Knowledge" PMBOK Guide, Fourth Edition. By taking this course you will be introduced to the five project management process groups and nine project management knowledge areas into which PMI divides all project activities. Also covered in the course is  more...
PMP 3 - Project Scope Management on-line e-learning cbt (computer based)study at homeself directed ...nagement was created as an additional study guide for the major content areas of Chapter 5 of "A Guide to the Project Management Body of Knowledge (PMBOK Guide)" Fourth Edition. The course will cover many of the key issues involved in Project Scope Management. An additional tool contained within the course are video segments of project management professionals who offer advice and best  more...
PMP 4 - Project Time Management on-line e-learning cbt (computer based)study at homeself directed ...gement, was created as a supplemental study guide for the major areas of Chapter 6 of "A Guide to the Project Management Body of Knowledge (PMBOK Guide)." Fourth Edition. The course will cover how to best plan and schedule activities. You will become more familiar with various methods used to analyze and calculate project time estimates, including ways to estimate the duration of activies.  more...
PMP 7 - Project Human Resource Management on-line e-learning cbt (computer based)study at homeself directed ...agement, was created as an additional study guide for the major content areas of Chapter 9 in the books "A Guide to the Project Management Body of Knowledge (PMBOK Guide)" Fourth Edition. This course will cover how to hire and negotiate the best staff, how to describe roles and responsibilities in project documentation, and how to utilize the techniques of good people management. This  more...
PMP 8 - Project Communications Management on-line e-learning cbt (computer based)study at homeself directed ...agement, was created as an additional study guide for the major areas of Chapter 10 of the book "A Guide to the Project Management Body of Knowledge (PMBOK Guide)" Fourth Edition. This course will cover how project management teams can effectively communicate with the project's stakeholders. This course contains video segments of project management professionals who offer advice and best  more...
PMP 9 - Introduction to Project Risk Management on-line e-learning cbt (computer based)study at homeself directed ...agement, was created as an additional study guide for the major content areas of Chapter 11 of the book "A Guide to the Project Management Body of Knowledge (PMBOK Guide)" Fourth Edition. The course will cover the core elements of risk management including the risk register. You will also learn how risks are identified, prioritized, quantified and used in decision-making. This course  more...
PMP 10 - Project Procurement Management on-line e-learning cbt (computer based)study at homeself directed ...agement, was created as an additional study guide for the major content areas of Chapter 12 in the book "A Guide to the Project Management Body of Knowledge (PMBOK Guide)" Fourth Edition. The course will cover the various areas of the Project Procurement Management knowledge area. This course contains video segments of project management professionals who offer advice and best practices  more...
Effective Presentations on-line e-learning cbt (computer based)study at homeself directed Effective Presentations is a self paced, online, fully accredited course that teaches the ability to communicate effectively. You will learn how to organize, develop, and deliver effective presentations. PowerPoint has become a major tool in presenting information and this course offers tips and strategies on the most effective and persuasive use of PowerPoint Presentations. Target Audience:  more...
From Pitman Training Centre Notting Hill
Foundation In Bookkeeping Course To Diploma Level This bookkeeping course in London leads to a coveted Pitman Training Diploma. The skills covered by our Diploma include clearly defined bookkeeping techniques as well as mastery of industry standard Microsoft and Sage software. This nationally recognised bookkeeping course is a major step on the way to a successful career in bookkeeping or accounting.  more...
From Minutes-Matter LLC
EKG Online with Personal Coaching on-line e-learning cbt (computer based)can add personal coaching ...refer another form of payment Minutes-Matter accepts most major credit/ debit cards. If you don't have a credit/ debit card you may pay with a money order sent to our physical address below. Once you have finalized payment, immediate notification will be sent to our offices electronically. As your order comes in your course voucher will go out to you via email. You will receive two  more...
From Serebra Learning Corporation
The Process of Globalizing a Product or Service on-line e-learning cbt (computer based) ...g and doing. In this course, you'll learn about the three major steps you need to cover to globalize a product or service. First, pick the right geographic location for your corporate goals and create a good plan for globalizing the product or service you're working with. Then "globalize" your product or service and let the world know you're open for business. Finally, explore using the  more...
Progressing through the Complex Sale on-line e-learning cbt (computer based) High-value purchases impact across the whole organization. So it's not surprising that these buying decisions are made by those at the top. But getting to these decision-makers isn't easy, which is why selling at an executive level is a more complex operation that requires all the resources of the highly skilled salesperson. This course is directed at supplying those resources. Salespeople who are  more...
Presenting Your Proposition on-line e-learning cbt (computer based) Even the most confident sales people can feel their self-assurance dissolve when required to make a formal sales presentation. This course is about giving you the confidence, not only to present, but also to get commitment from your customer. Demonstrating a structure that can be adapted to most situations, this course will equip you with the skills needed to deal with the most intimidating  more...
From Executive-level Sale to Strategic Partnership on-line e-learning cbt (computer based) ...lop the business and prevent attack from the competition, major accounts need nurturing. This course illustrates how knowledge of various corporate cultures will give you a customer compatible approach that safeguards and maximizes your account revenue. Salespeople who sell at an executive level and obtain and maintain key accounts; salespeople who want to move into executive sales roles; and  more...
Progressing through the Complex Sale Simulation on-line e-learning cbt (computer based) You are a regional account representative with DME Corporation, a national direct marketing firm, which has recently opened its Fulfillment Services Division. You are charged with selling this service and have identified a potential prospect. In this simulation, the second of three in this series, you have gained access to the buying influences at MicroGalaxy, an electronic component supply  more...
The Strategic Account Sales Approach on-line e-learning cbt (computer based) A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help ensure predictable, repeatable, and measurable results. In this course, you'll learn about the strategic account sales (SAS) approach for successful sales. You'll start by gaining an understanding of the premises and strategy behind the approach. Then  more...
Understanding Your Customer on-line e-learning cbt (computer based) ...for success. In this course, you'll learn about the first major component of the strategic account sales (SAS) approach: research. You'll start by learning about the key areas to research using the SAS approach and where to find business information sources about your client. Next, you'll explore researching your customer's business and key players and applying what you learn to the process of  more...
Conducting Effective Sales Research Meetings on-line e-learning cbt (computer based) Researching your target accounts is important for understanding your customer's business. But only by conducting research meetings will you learn the "inside" information you need to truly understand the business fit between your company and your customer. In this course, you'll learn about bringing your research and communication skills together in strategic account sales (SAS) research meetings.  more...
Working with Your Customer s Key Players on-line e-learning cbt (computer based) ...es success. In this course, you'll learn about the second major component of the Strategic Account Sales (SAS) approach--communication. You'll start by learning about developing coach relationships in your target account. A vital part of your sales effectiveness depends on finding contacts at target accounts that can become part of an internal "network of coaches" for the sales process. Then,  more...
Delivering High-Impact Sales Presentations on-line e-learning cbt (computer based) ...performance. In this course, you'll learn about the third major component of the strategic account sales (SAS) approach--presentation. First, you'll learn how to plan and develop a high-impact presentation. You'll then explore ways to successfully deliver the presentation to your client audience. And finally, you'll learn how to follow up your presentation and maintain your sales momentum.  more...
Strategic Account Sales Skills Simulation on-line e-learning cbt (computer based) You're an architectural renovation sales consultant for The Architectural Services Company (TASC). You sell design and project control services to commercial businesses. After attending a crowded book reading at Bigler's Books, you determine that the store is a potential customer for your company's services. You use a strategic account sales approach to do research on your own and then conduct  more...
Understanding Your Target Customer s Business on-line e-learning cbt (computer based) ...for success. In this course, you'll learn about the first major component of the territorial account sales (TAS) approach--research. You'll gain an understanding of the benefits of good research and how to gather information from public sources, as well as how to gain an insiders view. You'll then explore the five TAS search elements and how to apply them to researching your customer's business  more...
Gaining Access to Key Personnel at Your Target Accounts on-line e-learning cbt (computer based) ...major component of the territorial account sales approach: communication. You'll start by learning about coaching relationships. A vital part of your sales effectiveness depends on finding a key contact in each target account that can become your internal coach for the sales process. Then, you'll learn about gaining access to the right level at your target account and dealing with  more...
Delivering High-impact Territorial Account Sales TAS Presentations on-line e-learning cbt (computer based) ...major component of the territorial account sales approach--presentation. Your presentation is the most important meeting you'll have with your client. This is when you show the decision makers that you have the right product and business fit for their needs. You've done a lot of hard work, so when you make your sales presentation, you want it to practically close the sale for you. First, you'll  more...
The Automotive Industry Overview Version 2 on-line e-learning cbt (computer based) ... through some dramatic changes in the last few years, and major manufacturers, including the Big Three (General Motors, Ford, and DaimlerChrysler) and their suppliers, are reorganizing to be competitive in the global marketplace. In the unrelenting push for lower costs, operational efficiency, and innovation, automotive companies are challenged to deliver higher value more efficiently than ever  more...
The Oil and Gas Industry Overview Version 2 on-line e-learning cbt (computer based) Has there ever been a more flourishing time in the history of the oil and gas industry? The continued growth in demand and an industry struggling to meet this voracious demand have pushed oil prices to an all-time high. Big oil companies, even while investing heavily in exploration, technology, operational improvement, and research and development, are still left with huge surpluses in an industry  more...
Sales Forecasting Applying Forecasting Methods on-line e-learning cbt (computer based) In Sales Forecasting - Applying Forecasting Methods, you will learn how to apply quantitative and qualitative forecasting methods to your accounts. You will learn the fundamentals of time series and regression forecasting methods. You will also learn how to use market research and expert judgement to create forecasts. Finally, you will learn how to integrate, implement, and evaluate forecasting  more...
Telecommunications Industry Overview Version 1 on-line e-learning cbt (computer based) Connecting the world, the telecommunications industry stands as one of the most essential elements of the business world. It is also one of the most volatile. Plagued by regulatory discord and economic uncertainty, telecom carriers have struggled to maintain sound footing and a competitive edge, all the while endeavoring to provide crucial, uninterrupted service to their customers. In an age of  more...
The Inbound Call Center on-line e-learning cbt (computer based) Inbound call center managers of this century will face many of the same challenges that their counterparts faced in the 20th century. The emphasis will still be on the development and acquisition of cost-effective methods to provide customers with the service they demand. By ensuring that you have a good knowledge base of the inbound call center industry, you are establishing a sturdy framework  more...
Budgeting and Controlling Costs on-line e-learning cbt (computer based) ...l change in schedule, resources, or scope can result in a major change in cost. The processes associated with Project Cost Management help Project Managers measure project performance and monitor cost variances. This course will highlight the importance of Project Cost Management to project performance. It will cover the inputs, tools and techniques, and outputs for the Cost Budgeting and Cost  more...
Advanced Project Leadership Organization Strategy and Business Needs on-line e-learning cbt (computer based) Advanced Project Leadership: Organization, Strategy and Business Needs teaches project managers how to be successful managing high profile projects in large corporations by learning how to navigate different organization types, and what role project management plays in the different organization types. You will acquire the skills necessary to determine company strategy and the process to use that  more...
Selecting Your Strategy Collaborate for Solutions on-line e-learning cbt (computer based) ...es to a good collaborative negotiation, identify the four major steps in carrying out a collaborative negotiation and identify tactics to help a collaborative negotiation run smoothly. The Negotiation Strategies curriculum helps today's busy professional identify and implement proven methods for moving from conflict to resolution as efficiently as possible. Professionals who want to achieve  more...
Preparing an Effective Internal Business Case Simulation on-line e-learning cbt (computer based) ...ar and clothing. When an ambitious subordinate proposes a major market-research project geared toward the creation of a new line of mom-and-tot exercise apparel, you offer your assistance in the preparation of a business case. Tasks focus on the key foundational elements of business-case creation, and you must guide your subordinate, providing her with accurate information on which she will  more...
Continuous Performance Assessment on-line e-learning cbt (computer based) This course shows you how to make performance appraisal a continuous process. The first stage of continuous performance assessment is planning. Appraisal must be linked to performance goals that matter, and these goals need to encompass both the organization and the individual before a performance plan can be agreed on by appraiser and appraisee. Even with conventional roles and relationships this  more...
Understanding Technical Professionals on-line e-learning cbt (computer based) As a manager, have you felt that technical professionals are sometimes difficult to understand? Do you find that the usual management models are not as effective as they could be? This course explains the ways in which these employees differ from other workers and how you can apply more appropriate and effective management techniques. You will also learn how business has responded with new  more...
Developing Career Plans for Your Technical Professionals on-line e-learning cbt (computer based) ...hem, good for your company, and good for you. One of your major challenges as a manager of technical people is retaining them. And you may also need to recruit technical people to fill higher-level positions in your company. This course will help you use career development as a technique to both motivate and retain technical professionals, as well as to place some of them on career paths that  more...
Introduction to Work Force Generations on-line e-learning cbt (computer based) Why do people seem so different in what they value, how they live, and how they behave at work? The worlds your co-workers grew up in may have been very different. There are four generations interacting in the work world of today: the silent generation, baby boomers, Generation X, and Generation Next. The differences among these four generations can cause major differences in behavior and  more...
Leading the Workforce Generations Simulation on-line e-learning cbt (computer based) The twenty-first century marks a new development in the workplace. Technology has changed the way we do business. We are faster, busier, and more knowledgeable. Not only do we have vast technological resources available to us; we are also the first to have personnel resources. The workforce today has seen and experienced the world change in different ways. It would not be uncommon for one worker  more...
PrimeDiversity Awareness Diversity Defined on-line e-learning cbt (computer based) This course provides the foundation for any diversity awareness effort, whether corporate or personal. Key terms are defined, major historical influences are examined, and strategies for valuing individual differences, as well as similarities, are provided. Professionals who want to work more effectively with colleagues whose backgrounds, experiences, and perspectives differ from their own.  more...
Hiring Considerations on-line e-learning cbt (computer based) ...ompany. This course will give you a brief overview of the major employment legislation that affects recruitment. Then the course will explore the options that any manager has when faced with hiring a new employee. Hiring is an expensive process, so the course explores a cost-benefit analysis of the various hiring methods, examining in detail internal hiring and contingent workers as two  more...
Globalization and Our Changing World on-line e-learning cbt (computer based) ...major corporations. This course provides you with a "big picture" view of globalization. You will be introduced to the trends that have opened the doors to a global economy and the factors that drive corporate globalization. You will also learn about the major trade agreements that pave the road to global commerce. Executives, managers, supervisors, team leaders, and other business  more...
Globalization and Your Company on-line e-learning cbt (computer based) This course will help you decide if globalization really makes sense for your product or service. You'll learn about the challenges of taking a product or service global, and ways to determine global readiness. You'll also explore business approaches for globalization, including the development of foreign operations. Executives, managers, supervisors, team leaders, and other business professionals  more...
Total Productive Maintenance TPM on-line e-learning cbt (computer based) How do you ensure that the maintenance requirements of physical assets are met as cheaply and effectively as possible? The goal is to reduce downtime and minimize maintenance costs. Total Productive Maintenance (TPM) is a systematic approach to eliminating waste associated with production equipment and machinery. It is an approach that seeks to engage all levels and functions in an organization to  more...
Competitive Factors in Strategic Marketing on-line e-learning cbt (computer based) ... for a new product or service for your organization, or a major enhancement for an existing one. Now you've got to present the case to the decision-makers to go forward. What kinds of topics should you include in your strategic marketing plan? In this course you'll learn exactly what to consider as you develop and present your plan, including market data and competitor capabilities. Then you'll  more...
The Who What Why of ISO 9000 2000 on-line e-learning cbt (computer based) This course provides a brief history of the International Organization for Standardization (ISO). It outlines ISO's mission and structure by examining the three standards that comprise the ISO 9000 family of standards: ISO 9000:2000, ISO 9001:2000, and ISO 9004:2000. This course also presents the universal quality fundamentals that form the foundation of the concepts and practices required by  more...
Quality-minded Management on-line e-learning cbt (computer based) ...tures its Quality Management System (QMS) model into four major clauses: Management Responsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. This course provides an overview of the clause "Management Responsibility." It details management's role in establishing a quality policy and its responsibility to support and administer the organization's  more...
Customer Satisfaction Through Resource Management on-line e-learning cbt (computer based) ...tures its Quality Management System (QMS) model into four major areas: Management Responsibility; Resource Management; Product Realization; and Measurement, Analysis, and Improvement. Resource Management is one important component of the QMS. This course examines the management of human, material, and environmental resources that are necessary to maintain an effective quality management system.  more...
Processes for Quality Products and Services on-line e-learning cbt (computer based) ...tures its Quality Management System (QMS) model into four major areas: Management Responsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. Product Realization is one vital component of the standard. This course examines how one can apply the ISO standards to all the processes required to produce a product or service. The Product Realization clauses  more...
Continual Quality Improvement on-line e-learning cbt (computer based) ...tures its Quality Management System (QMS) model into four major areas: Management Responsibility; Resource Management; Product Realization; and Measurement, Analysis, and Improvement. Measurement, Analysis, and Improvement is one vital component of the standard. This course examines the need to plan and implement measurement and monitoring activities to ensure that established quality  more...
Overview of Logistics Management on-line e-learning cbt (computer based) In today's business environment, we all recognize the need to improve operational efficiency within our business, but often lack sufficient knowledge of the flow of materials through our organization. This course will provide you with a comprehensive understanding of the history, perspectives, strategies, and key areas of Logistics Management. Any individual seeking to gain an overall  more...
Usability Engineering on-line e-learning cbt (computer based) This WestNet e-Learning module presents the concept of usability engineering and also explores the various forms of testing and measurement, measurement devices, and methodology.  more...
Emerging Web Service Standards on-line e-learning cbt (computer based) To understand the roles and implementation approaches implemented by various emerging web services Application and web developers wishing to attain competency in developing web services using the main web service technologies SOAP, WSDL, and UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies  more...
Using WSDL on-line e-learning cbt (computer based) To understand how to implement the WSDL specification Application and web developers wishing to attain competency in developing web services using the main web service technologies SOAP, WSDL, and UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies  more...
Using UDDI on-line e-learning cbt (computer based) To understand the concepts behind and the implementation of the UDDI 2.0 and 3.0 specifications Application and web developers wishing to attain competency in developing web services using the main web service technologies SOAP, WSDL, and UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies  more...
HIPAA Privacy Rules on-line e-learning cbt (computer based) ...major issue to people, particularly where medical information is concerned. This course presents an overview of HIPAA (the Health Insurance Portability and Accountability Act), outlining the main components and identifying who is covered by the act. The course examines the privacy provisions under HIPAA for patients and employees involved with covered entities. Under HIPAA, covered entities are  more...
Antitrust--Overview on-line e-learning cbt (computer based) ...ss trusts--now commonly known as cartels. There are three major federal antitrust laws: the Sherman Antitrust Act, the Clayton Act, and the Federal Trade Commission Act. Essentially, these laws prohibit business practices that unreasonably deprive consumers of the benefits of competition, resulting in higher prices for inferior products and services. The Antitrust Division of the U.S.  more...
Intermediate C Programming on-line e-learning cbt (computer based) ...major areas of C programming: pointers and input/output. The majority of C Language programs use pointers. This course teaches the techniques for working with pointers and functions and performing input /output functions. It covers retrieving input from the keyboard, the getch( ) function, the fundamentals of performing multiple character input, and using scanf( ) to read character strings from  more...
Windows 2000 - Security Solutions on-line e-learning cbt (computer based) To provide the information and skills necessary to design secure Windows 2000 networks, and to introduce the major security concepts, threats, risks, and the principal security features of Windows 2000 Students preparing for Microsoft exam 70-220; personnel in medium to very large computing environments that use the Windows 2000 network operating system  more...
Unix Shell Scripting Basics on-line e-learning cbt (computer based) To explain how to create simple shell scripts using UNIX shell commands IT professionals and UNIX end-users who need to familiarize themselves with the UNIX shell environment  more...
Hardware Configurations for Linux on-line e-learning cbt (computer based) To appreciate the hardware issues surounding a Linux installation Students wishing to acquire the basic skills required as a Linux system administrator  more...
Working with Laptops and Portable Devices on-line e-learning cbt (computer based) To understand the features of laptops and portable devices, including major components, communication methods, and peripherals The for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A Essentials exam (220-601)  more...
OS 390 TSO E REXX Programming on-line e-learning cbt (computer based) ...ackground, structure, distinguishing characteristics, and major uses of the REXX language. A survey of the range of REXX strengths, features, versions, platforms and applications are presented. It also examines the structural units of REXX, beginning with individual characters and progressing to complete programs, with a discussion of REXX program execution in different environments.The history  more...
Operating System Technologies Concepts and Installation on-line e-learning cbt (computer based) To describe the basic concepts relating to Windows operating system technologies and the installation and upgrade process Technical support personnel  more...
Intermediate COBOL on-line e-learning cbt (computer based) ...pth. The course begins by thoroughly describing the seven major sections within the DATA DIVISION and the purpose of each. The student learns many of the more subtle ways to define and store data. All the major clauses available in a data description item are discussed including numeric usages such as COMPUTATIONAL, BINARY, and PACKED-DECIMAL storage. The course continues with a more detailed  more...
JES2 Advanced Operations II on-line e-learning cbt (computer based) The JES2 Advanced Operations Part II (48173) course discusses the advanced procedures for controlling JES2 Remote Job Entry facility and the Multi-Access Spool facility. The course examines the JES2 Automatic Command Processing Facility and reviews the four major steps required for a complete system initialization. It covers initialization and recovery considerations in a Multi-Access Spool  more...
Web Strategies for Business on-line e-learning cbt (computer based) This WestNet e-Learning module begins with a review of the brief, but rapid, evolution of Web sites from static brochures to highly interactive online applications. We also trace the parallel development of e-commerce, and outline the major models of business on the Web.  more...
Web Design Authoring and Graphics on-line e-learning cbt (computer based) This WestNet e-Learning module provides an overview of software tools that can streamline the job of building Hypertext Markup Language (HTML) pages. We briefly introduce the concepts of Web design and the basic technologies poised to expand the ways we create HTML pages and outline the most common technical problems associated with Web graphics.  more...
Wireless LAN Organizations and Standards on-line e-learning cbt (computer based) In this module, we discuss the role of the Federal Communications Commission (FCC) in defining and enforcing the regulations governing wireless communication and the role of the Institute of Electrical and Electronics Engineers (IEEE) in creating standards that allow wireless devices to work together.  more...
Network Security Issues on-line e-learning cbt (computer based) To discuss security issues surrounding computers and the Internet Individuals, with minimal experience of information security issues, who interface with their organization's Internet IT systems; new employees; individuals new to using the Internet  more...
Wireless Communication Basics on-line e-learning cbt (computer based) To discuss the development and functionality of wireless communication Technical professionals; IT and business managers who need to learn about current and future mobile wireless technologies; students studying or researching wireless communications and cell-phone technologies  more...
1G and 2G Communication Systems on-line e-learning cbt (computer based) To discuss the history, development, and functionality of GSM, IS-136, and IS-95 telecommunications technology Technical professionals; IT and business managers who need to learn about current and future mobile wireless technologies; students studying or researching wireless communications and cell-phone technologies  more...
3G Communication Systems on-line e-learning cbt (computer based) To describe and discuss various third-generation telecommunications technologies, including W-CDMA, EDGE, and cdma2000 Technical professionals; IT and business managers who need to learn about current and future mobile wireless technologies; students studying or researching wireless communications and cell-phone technologies  more...
2 5G Communication Systems on-line e-learning cbt (computer based) To discuss the history, development, and functionality of GPRS, HSCSD, and 2.5G CDMA telecommunications technologies Technical professionals; IT and business managers who need to learn about current and future mobile wireless technologies; students studying or researching wireless communications and cell-phone technologies  more...
Bluetooth and HomeRF on-line e-learning cbt (computer based) To describe and discuss the major issues surrounding Bluetooth and HomeRF technology, their respective architectures, functionalities, and application environments Technical professionals; IT and business managers who need to learn about current and future mobile wireless technologies; students studying or researching wireless communications and cell-phone technologies  more...
Alternative Access Methods in a Wireless Environment on-line e-learning cbt (computer based) To discuss the history, development and functionality of fixed wireless-access, satellite, and trunked-radio technologies Technical professionals; IT and business managers who need to learn about current and future mobile wireless technologies; students studying or researching wireless communications and cell-phone technologies  more...
e-Business Part 1 Facing the e-Business Challenge on-line e-learning cbt (computer based) The first course in the e-Business curriculum focuses on the history, trends, and opportunities around the movement towards e-Business. It compares and contrasts e-Commerce and e-Business. The target audience is those individuals tasked with planning/implementing e-Business strategies within an organization (primarily technical and business managers, as opposed to programmers, network engineers,  more...
e-Business Part 2 Building the Infrastructure on-line e-learning cbt (computer based) ...tocol options and requirements. It introduces some of the major players in the market and business drivers that could affect an organization's choices. The target audience is those individuals tasked with planning/implementing e-Business strategies within an organization (primarily technical and business managers, as opposed to programmers, network engineers, etc.). Course prerequisites are an  more...
How to Build a Computer Network on-line e-learning cbt (computer based) This WestNet e-Learning module reviews the major concepts presented in this course and shows how they work together in several real-world situations. You will also learn how one local area network (LAN) connects to another, with particular attention to Internet connectivity.  more...
Analyzing the Network on-line e-learning cbt (computer based) This module covers network performance concepts, estimating traffic volumes and patterns, taking baseline measurements of LAN traffic, and developing a traffic specification document.  more...
Physical Network Design on-line e-learning cbt (computer based) This module provides an overview of transmission media basics, including a look at structured wiring systems, cable characteristics, wireless LANs, and installation.  more...
LAN Software on-line e-learning cbt (computer based) In this WestNet e-Learning module, you will be guided through a brief description of the most important NOS solutions. We will examine how NOSs compare to the Open Systems Interconnection (OSI) model, and we will look at the key elements of each major NOS vendor's products.  more...
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