Instructor Led Make Training Classes

Cisco Unified Communications IP Tel Part 1 v60 ...nt a dial plan in Cisco Unified Communications Manager to make internal calls and place calls within the public switched telephone network (PSTN) * Configure Cisco Unified Communications Manager media resources, features, and voice-mail integration Course Outline Module 1: Introduction to Cisco Unified Communications Manager This module describes Cisco Unified Communications Manager,  more...

CIPT Accelerated CIPT parts 1 and 2 v60 ...nt a dial plan in Cisco Unified Communications Manager to make internal calls and place calls within the public switched telephone network (PSTN) * Configure Cisco Unified Communications Manager media resources, features, and voice-mail integration * Describe the issues in multisite deployments and their solutions, and describe and configure required dial plan elements * Implement  more...

Administering CallManager and Unity ...ding to best practices. * Correctly choose whether to make them an Internet subscriber or a Unity subscriber. * Create and use Internet Subscribers. * Choose the correct actions that Cisco Unity performs when a subscriber account is deleted. * Choose the correct actions that Personal Assistant performs when a subscriber account is deleted. Course Outline 1. Reviewing  more...

Advanced AVVID Troubleshooting and PBX Integration ...anager Integrate and configure all the components that make up an AVVID solution including the infrastructure, call processing systems, and the client interface components Analyze, troubleshoot, and repair trouble tickets on the network Integrate and Troubleshoot CallManager with a legacy PBX Develop the skills needed to solve and repair the most complex problems with AVVID  more...

Facilitation Skills ... team members to own and achieve strategic objectives, to make decisions and solve problems - thus maximising and sustaining productivity. The facilitator s role is vital in ensuring the success of workshop style meetings, as they are responsible for the effective planning, execution and follow-up of the meeting, and for ensuring the achievement of overall objectives. This 'Facilitation  more...

Leading Teams ...aborative problem-solving and decision-making techniques Make the most of different styles of behavior Evaluate team/group performance Recommended Prerequisites No previous experience or coursework required. Assessment Students will be assigned 5 assignments, and 1 final project. Syllabus Lesson 1- Leadership Styles Lesson 2- Productive Teams Lesson 3- Direction Setting Lesson 4-  more...

The Five Dimensions of Coaching ...ween two people who work together to resolve problems and make a commitment to improve performance over the long term. Performance is the bottom line, and coaching is the platform leaders use to make it happen. Coaching is a managerial discipline with well defined processes and techniques. It is based on the setting and monitoring of mutually agreed upon expectations. When these expectations  more...

Foundations: Supervisory Excellence ... practices. This workshop provides hands-on tools which make transition of the learning to the job easy and effective. In order to assist participants in implementing what they have learned, each participant workbook includes a Personal Action Plan used to set goals, plan activities to achieve these goals and measure their progress. Participants are encouraged to share these plans with their  more...

Customers Forever ...rticipants with strategies and skills that will help them make the most of their day-to-day interactions with people who receive their work-product, products and services. It is available in generic format or we can customize it to reflect your specific learning needs and organizational culture. This is a highly interactive program. Participants recieve a detailed participant workbook which  more...

MS FrontPage ...you can include them in your web. Not to worry. FrontPage makes it possible for you to include these and many other complex web-related technologies in your webs, so you don't have to learn programming languages or hire someone or some company to add them to your webs for you. Performance-Based Objectives Lesson objectives help students become comfortable with the course, and also provide a  more...

Security + ...s-on activities. Hardware Requirements To run this course make sure all equipment is on the Microsoft Hardware Compatibility List (HCL) for Microsoft Windows 2000 Server and Microsoft Windows XP Professional. The Microsoft Windows HCL can be found at: http://www.microsoft.com/hcl. Internet access is recommended due to the numerous URLs referenced throughout the book. Students will benefit from  more...

Server + ...pgrade Checklist  Perform Server Optimization to Make Use of Additional Ram SYSTEM BUS ARCHITECTURE  Bus Basics  PCI Bus Mastering  Hierarchical PCI Bus  Peer PCI Bus  PCI Interrupts  PCI Expansion Slots  PCI Hot Swap  Hot Plug PCI  120: Intelligent Input/Output  AGP  Performing and Upgrade  more...

MS Outlook Basic - Advanced Course Length: 1 day/2 evenings Course Level: Basic - Advanced Software: MS Office xp/2003/2007 Professional Course Description: How to send mail and retrieve mail using MS Outlook xp/2003/2007. MS Outlook also has functions to manage and set up calendars and setting up your own address book. Target Students: Any person having access to Internet and MS Outlook xp/2003/2007 Prerequisites:  more...

Presenting with Confidence Overview Developing effective professional presentations and addressing groups with confident imperative business skills today. This course addresses the skills required to delegate effective presentations with confidence. After completing this course, participants will know how to: X plan and prepare an effective presentation X demonstrate effective presentation and communication skills X  more...

customer services ...e Last Impression Lesson 3: Handling Complaints Topic 3A: Make it Easy for Customers to Complain Topic 3B: Resolve the Problem Topic 3C: Cope with Upset and Difficult Customers Lesson 4: Delivering Excellent Customer Service on the Telephone Topic 4A: Answer the Telephone Topic 4B: Project a Positive Image Using Your Voice Topic 4C: Transfer Calls Topic 4D: Take Meaningful Messages Lesson 5:  more...

Personal Finance Training ...ld I have? What if I have several pensions? How can I make my finances flexible? What benefits does my employer provide? How can I plan for the future? What should I do about estate planning? FINANCIAL IMPLICATIONS OF BUYING PROPERTY ABROAD Course content: The legal framework of the purchase The tax implications (including SA and the country of adoption) The provision of  more...

Photoshop CS3 Photographic Workflow: Organize, Process, and Output ...Combine several frames/exposures into one composition Make precise selections for seamless correction and retouching Securely share your images with several methods of rights protection Registration and updated info at: http://www.luminousworks.com/description.php?course=dpi1 Want to learn about Adobe Lightroom? Check out our Lightroom class:  more...

Adobe Lightroom Photographic Workflow: Organize, Process, and Output ...hat encompasses nearly the whole photographic workflow to make the time with your computer more productive. Many photographers have been using Photoshop, Adobe Camera Raw and Bridge (or the File Browser as it was once known) and find the combination a potent one. We'll examine the benefits of using Lightroom instead to organize, sort, and file your images, as well as a way to apply copyright  more...

Hypnotherapy Certification ... advance your career or a motivated individual looking to make a smart career move, there's never been a better time to enroll in this program. Our students learn hypnosis as an art form rather than as a series of techniques or scripts. If you're ready to leave your limitations behind and help others to do the same, this is the course for you The new generation of hypnosis is compassionate,  more...

NLP Master Practitioner Training ...ools to start my own practice. I also have the ability to make my dreams come true." Rebecca Norris, Therapist * Get the credentials to boost your practice or professional career * Increase your effectiveness by weaving hypnotic suggestions into your practice * Learn the power of metaphor and language * NLP Practitioner Certification is a required pre-requisite Master your future both  more...

Support Skills for PAs ...h to develop their role to increase the contribution they make to their managers, their team and the organisation. Participants will learn the essential tools and techniques that will make them successful and develop their confidence and ability to deal with a wide range of challenging situations. The course provides the practical support to maximise efficiency and productivity, and shows  more...

Effective Inductions ...make it difficult to take the time to ensure that new members of staff are assisted in the process of becoming integrated into the organisation. For many organisations, staff induction simply involves a whistle-stop tour of the building and a few colleagues cajoled into telling them briefly what's what. Others go for information overload, or a drawn out or inconsistent process that is neither  more...

Customer Service Good customer service is the basis for sustained increases organisational success. This course will enable participants to meet the ever-increasing needs of their customers, and can be developed from a range of modules to meet your exact requirements. The course will use a range of relevant, powerful and motivating activities that draw on participants own experiences and generate ideas to make  more...

Remote People Management Any manager will agree that people management has its own challenges but in today's fast-moving business environment, work has become more remote and more flexible, with people often working from a number of different sites. This presents a new set of challenges, with organisations requiring improved management processes and managers needing to develop new competencies and strategies. Managing  more...

Managing your Manager ... come away feeling so much more positive and motivated to make things better between me and my manager " "I have always deferred to my manager for making the relationship work. I know now that it's also my responsibility to negotiate for what I need to help me to do my job better." "I am looking forward to having a useful conversation with my manager to discuss how we can do things  more...

Managing Under Pressure ...eling the pressures of a heavy workload, and who wants to make the best possible use of their time in order to achieve their objectives and deadlines, but not at the expense of their own (or others') health. "It was all very useful and interesting, particularly learning how to prioritise tasks that are important versus urgent" "I can see now how my (lack of) time management put me and others  more...

Managing Poor Performance Managing poor performance is a responsibility that most managers find at best unpleasant, and at worst, extremely daunting. Unfortunately, this often means that poor performance is not actually managed - it is left to get slowly worse, in the hope that the person will eventually decide to leave of their own accord. Allowing poor performance to continue is not only bad news for person themselves,  more...

Effective Meetings ...ou are a frustrated meeting participant wishing you could make better use of the time, or whether you are struggling to keep things on track as the chair, there is always room for improved communication, focus and creativity - this course will show you how to get the most out of your meetings. "This was a real eye-opener I never realised just how much time and resources we had been wasting in  more...

Digital Drawing Workshop The key tool in drawing digitally, the Pen Tool, is now found in Illustrator, Photoshop, InDesign, and Flash. Master it once, and use it universally. It is with the Pen tool that you create paths on which to run text and to precisely create lines to enclose any shape no matter how exotic. Many users of other drawing programs (e.g., Freehand) will already be familiar with the behavior of this  more...

Web Publishing Overview ...ctive cover of software applications like Dreamweaver, to make the web interfaces we see every day. In this short class we digest this alphabet soup. Even though the great software used in web design have made it easier to overlook the code it creates, it doesn't make the code any less necessary to understand. So, we'll work through what we sometimes call "structured gibberish" and make a  more...

small businesses packaging The course focuses on general packaging concepts, functions, ideas customised for attendees, proctical training on how to make packages from different materials. The course is conducted in Jordan only and can be delivered in Arabic  more...

InDesign CS2 for QuarkXPress Users ...make the transition to Adobe InDesign effortless and effective without the loss in productivity. With this aim in mind, course content focuses on the similarities between the two applications, and also highlights additional Prerequisites: Delegates should have good working knowledge of QuarkXPress. Who Should Attend: Designers, production staff or print professionals working in publishing or  more...

Sap / Erp ...his 80 hours course is intended for all those who want to make career in ERP industry. Since we believe that the implementation of SAP is a Management Consulting Solution rather that Software solution the experience in business management and domain expertise are key in becoming good SAP consultant. The course is clubbed (ERP knowledge of all module and one of the SAP module), after this course  more...

Advanced MS Access ...ting database will be presented at the outset this will make use of: - macros - interrogating data using custom dialogue boxes - action queries - use of Expression Builder - a range of advanced functions PREREQUISITES A working knowledge of Access or our Introduction to MS Access course will allow sufficient knowledge to attend our Advanced MS Access course. BENEFITS At the end of this  more...

Advanced MS Word - 1 Day Our 1 day Microsoft Word Advanced course is suitable for those with a sound working knowledge of Word who wish to progress to the most complicated functions and features. Prerequisites A good working knowledge of Word is required, or our Introduction to MS Word course. Benefits At the end of this course, you will have a complete understanding of the higher functions of Word. You will be able  more...

Introduction to MS Powerpoint ...- Use the chart and table design tools. - Acquire tips to make your presentation visually stimulating. - Learn how PowerPoint is used in a live presentation. Delegates that have their on presentations they want to work on are encouraged to bring then to the course to work on as part of the tutorial. LOCATIONS Courses can be delivered at our offices in Belfast city centre (opposite the  more...

Introduction To Adobe Photoshop ...dd images together, create transparent images and layers, make web savvy images, remove or add parts of images easily. COURSE CONTENT Exploring The Photoshop Environment - Touring Photoshop - Creating And Saving Files - Using The Viewing Tools - Modifying Image Properties - Modifying Images For The Web And Print - Cropping An Image Working With Selections - Manipulating Selections  more...

Advanced MS Project ...rs & Views (task, resource & crosstab) - View & display make available from the menu - Create custom parameter filters & make available from menu or associate with reports - Make customised reports & views available to all new projects Tracking Project Progress - Modifying the environment for tracking - Tracking and updating tasks - Entering data for tasks in progress - Ongoing tasks - Use  more...

Build your life muscle - hypnosis meditation classes ... help strengthen your body muscles and organs, a complete make-over for your body and to reconnect with the blueprint of your mind for your ideal healthy body Session 4 30 minutes HM purpose Build your heart muscle Here we look at the emotional heart, how to nurture our hearts and to open our heart to give and receive love, how to heal a wounded heart and to communicate with people  more...

Enhancing My Effectiveness Using MINDEX Thinking Styles ...organize our thoughts, form our opinions, solve problems, make decisions, plan, and express ourself to others. The Mindex Thinking Style Profile enables a person to better understand his or her primary patterns of thought. Based on a combination of accepted theories of brain research and practical experience, the Mindex profile has become a powerful tool for transformation. Created by Dr. Karl  more...

Facilitated Strategic Planning Sessions Primarily for business leaders and owners who need/want to set their vision for the business for the next 12-18 months. Facilitated sessions providing an interactive structure and effective templates to help you clarify your strategic direction, establish business priorities, make assessments of key business drivers, and develop the appropriate strategies to succeed. Available as 1 or 2 day  more...

NLP Practitioner Certification Training ...erth Sept 2008 (date TBA) 7 days straight (to make a booking click here: www.matrixmindset.com.au/booking.htm) All NLP Certifications meet the international standards of the American Board of Neuro Linguistic Programming, Time Line TherapyTM Association, and American Board of Hypnotherapy. All training certifications have worldwide recognition. All NLP Certifications  more...

Excel 2007 Intermediate Level 1 (1 Day) After learning the basics in the Introduction course, this course is an absolute must to get the most out of Excel. You will learn important features that will save you time and make you much more efficient with the program. This course is classroom style instruction: Instructor-led, hands-on training.  more...

Leading Effective Meetings ...ools for creating a more directed focus in meetings. Make their meetings more productive - get things done in half the time. Make meetings more interesting, engaging and worthwhile for everyone. Become liberated from the drain and drudgery of meetings. Get meetings to start and end on time...and on a good note. Ensure that each meeting ends with agreements for action  more...

Microsoft Word 2003 - Level 1 Upon successful completion of this course, students will be able to: * create a basic document. * edit documents by locating and modifying text. * format text. * format paragraphs. * use Word tools to make your documents more accurate. * add tables to a document. * add graphic elements to a document. * control a document's  more...

Excel 2003 Introduction 1 Day This course introduces participants to the Microsoft Excel program. The objective is to make the student comfortable with spreadsheet concepts like columns, rows, cells, sheets, and creating formulas. At the end of the course, students can begin creating their own spreadsheets and be comfortable enough to pursue the more sophisticated topics covered in the Intermediate and Advanced courses.  more...

Excel 2003 Intermediate Level 1 (1 Day) After learning the basics in the Introduction course, this course is an absolute must to get the most out of Excel. You will learn important features that will save you time and make you much more efficient with Microsoft Excel program. This course is classroom style instruction: Instructor-led, hands-on training.  more...

Microsoft Word 2007 - Level 1 Upon successful completion of this course, students will be able to: * create a basic document using Microsoft Word. * edit documents by locating and modifying text. * format text. * format paragraphs. * add tables to a document. * add graphic elements to a document. * control a document's page setup and its overall appearance. *  more...

Understanding Conflict and Adversity This workshop addresses the needs of individuals who want to set goals and say what they mean, in the corporate world. Participants who complete this workshop will: Keep their attitude when others begin to wear them down. Make commitments and follow through. Reduce and eliminate indecisiveness by practicing regular goal  more...

Decisiveness with Distinction Decision Making and Problem Solving Participants who complete this workshop will: Determine own level of clarity. Understand the need for effective goal setting and achievement. Implement the principles necessary to make objective, team consensus decisions. Identify own position on personal integrity and fairness.  more...

Employee Orientation How To Get Employees Off To A Good Start ...ing, and perhaps even relocating employees, then it would make sense that go ahead with one more step in making their employee feel like they have made a good decision coming into the company. Human resource professionals knows this. In the end, an effective employee orientation will save company money. Whether your company has two employees or two thousand employees, don't leave employee  more...

Business Etiquette Gaining That Extra Edge ...se or which side plate is yours, or if you ve ever had to make small talk with some VIP and been lost for words, you know just how agonizing such moments can be. However, what can be even more damaging to your career are those things you aren t aware of - the social gaffes you aren t even aware of making. This workshop will reassure you that you can handle most of those socially difficult  more...

Excel 2007 Introduction (1 Day) This course introduces participants to the Microsoft Excel program. The objective is to make the student comfortable with spreadsheet concepts like columns, rows, cells, sheets, and creating formulas. At the end of the course, students can begin creating their own spreadsheets and be comfortable enough to pursue the more sophisticated topics covered in the Intermediate and Advanced courses.  more...

Dreamweaver CS3 - Level 1 (2 Days) You may want to make information available on the Internet. To achieve this, you need to create a website. In this course, you will design, build, and upload a website using Dreamweaver CS3. For more information please call 1-877-313-8881 or copy this link into your browser:  more...

Whats New in Office 2007 The Office 2007 user interface has been completely redesigned to make features more accessible; new tools have been added to increase the professional look of your documents, worksheets and presentations. This course will introduce you to the components of the Office 2007 user interface as well as the new features in Word, Excel, PowerPoint and Outlook.  more...

Building Relationships With Success ...ds and building relationships. Strategic friendships will make or break any business, no matter how big and no matter what kind of market. Discover the benefits of developing a support network of connections: * Understand how building relationships can help you develop your business base. * Learn how to truly like your acquaintances not just pretend to. * Identify the key elements  more...

Creating Dynamic Presentations with PowerPoint ...presentation preparation. Learn the tips and tricks that make this easy-to-use package the best in the market: * Learn how to be more efficient when creating presentations. * Find methods to make your presentations more exciting with new ideas to really grab interest. * Add images and drawing objects to excite and use all the senses of your audience. * Have these images and  more...

Adobe Dreamweaver CS3 - Level 1 ...make information available on the Internet. To achieve this, you need to create a website. In this course, you will design, build, and upload a website using Dreamweaver. This course is targeted for students who wish to familiarize themselves with the basic techniques used for creating websites using the Adobe Dreamweaver CS3 application. It also provides the fundamental knowledge and  more...

Negotiation Skills The focus of this workshop is creating win, win, win sales scenarios in which your client, your company and you all walk away from the negotiation table feeling satisfied with the final outcome. Learn how to make negotiation easy, enjoyable and fun by attending this presentation! Anyone who is new to professional selling and looking for the tools, techniques and advantages that will get them off  more...

Public Speaking Presentation Survival School ...ve two-day workshop, you will master the skills that will make you a better speaker and presenter. It s like preparing every detail of a party. You are prepared, and it s going to be a smashing success. Learning Objectives * Identify ways to gain rapport with your audience * Learn techniques to reduce nervousness and fear * Recognize how visual aids can create impact and  more...

Asking for the Order In this workshop we will discuss the reasons why many people struggle when it comes to asking their customers for the business and closing the sale. This session will educate you on the psychology and benefit of trial closes and how to use them in a sales presentation to help your prospects make a favourable decision.Anyone who is new to professional selling and looking for the tools, techniques  more...

Powerful Sales Presentations Theory This course is intended for those wanting to learn a systematic approach to presenting that will simplify their presentations and make it easier to deliver their message in a professional, logical manner. Participants will learn techniques to improve their communication skills. Participants will explore Important facts about how people learn, retain information and make decisions.We will also  more...

Preparing to become a BA Professional ...make a career in Business Analysis and plan to move from Junior to (Senior) Business Analyst Professional. The course is particularly addressed to the trainee who is considering acquiring the CBAP (Certified BA Professional) designation. You will learn what responsibilities and skills you will need to make the transition to BA Professional, as well as tips for carrying out the enhanced role.  more...

The Art of Excellent Communication for Business or Pleasure * Learn the art of small talk to help you make friends and business acquaintances * Influence others to get buy-in without feeling like a bully * Make a winning first impression - every time * As a manager or leader, ensure your message comes across the right way * Run relevant, inclusive meetings * Advance your public speaking & presentations  more...

Transition to Office 2007 ...25 Offered Price: $260.00 Seats Available: 2 In order to make the transition from Office 2003 to 2007 smoother, you will explore the components of the new results oriented interface across several of the most popular applications in the Office 2007 suite. Compatibility of documents between versions, customizing the interface, and a variety of new improvements over classic functionality will be  more...

Crystal Reports Intermediate (2 Days) Location: Toronto Date: 2008-05-26 List Price: $1100 Offered Price: $880.00 Seats Available: 2 This course is designed for people who know how to create basic list and group reports and need to create reports that include subreports, cross-tabs, advanced formulas, and charts based on more than one data series. They may also need to build tools to make it easier for other people to create  more...

The Basic Goal: Goal Setting Location: Toronto Date: 2008-05-16 List Price: $450 Offered Price: $360.00 Seats Available: 2 Participants who complete this workshop will: Understand the need for effective goal setting and achievement. Evaluate existing paradigms to determine barriers to goal achievement. Implement the principles necessary to make objective  more...

Resolving Conflict in the Workplace ...their attitude when others begin to wear them down. * Make commitments and follow through. * Reduce and eliminate indecisiveness by practicing regular goal setting. * Build a stronger platform for public speaking and making presentations. * Look ahead and focus on growth and opportunities. For more information please call 1-877-313-8881 or copy this link into your browser:  more...

Excel 2003 Intermediate Level 1 (1 Day) Location: Toronto Date: 2008-05-14 List Price: $275 Offered Price: $220.00 Seats Available: 2 After learning the basics in the Introduction course, this course is an absolute must to get the most out of Excel. You will learn important features that will save you time and make you much more efficient with the program. This course is classroom style instruction: Instructor-led, hands-on training.  more...

How to be a More Effective Leader Location: Vancouver Date: 2008-05-06 List Price: $895 Offered Price: $625.00 Seats Available: 2 This program is designed to help you improve your leadership skills and get people to "willingly do the things you want them to do". During the seminar, we will discuss what creates a high performing team member and how to develop MORE of them. Solutions will be offered as to how we can increase  more...

Excel 2003 Intermediate Level 1 (1 Day) ...will learn important features that will save you time and make you much more efficient with the program. We have more locations in the GTA including North York, Mississauga, and Newmarket. For the mentioned course here, we are offering our training in downtown Toronto. If you would like some more course listings or dates, please visit our website. This course is classroom style instruction:  more...

Excel 2003 Intermediate Level 1 (1 Day) Location: Town of Newmarket Date: 2008-05-09 List Price: $275 Offered Price: $220.00 Seats Available: 2 After learning the basics in the Introduction course, this course is an absolute must to get the most out of Excel. You will learn important features that will save you time and make you much more efficient with the program. This course is classroom style instruction: Instructor-led, hands-on  more...

Building Web Sites with Dreamweaver - level 1 (2 days) Location: Calgary Date: 2008-04-15 List Price: $249 Offered Price: $199.00 Seats Available: 2 Dreamweaver is a powerful web authoring and administration tool that can make the work of web site creation much easier. This workshop is an introduction to the use of Dreamweaver in creating web pages and sites. For more information please call 1-877-313-8881 or copy this link into your browser:  more...

Microsoft Word 2007 Level 1 (1 Day) Location: Vancouver Date: 2008-03-19 List Price: $199 Offered Price: $159.00 Seats Available: 2 This course is intended for individuals who want to gain basic knowledge of working on Word. Individuals who want to pursue Microsoft Office Specialist certification in Microsoft Office Word 2007 can also take this course. Individuals will be able to create, edit, and enhance standard business  more...

Microsoft Access 2003 Level 2 (1 Day) ...st Price: $279 Offered Price: $195.00 Seats Available: 2 Make more informed decisions by effectively tracking, reporting, and sharing information. With its Microsoft Office Fluent user interface and interactive design capabilities that do not require deep database knowledge, Microsoft Office Access helps you track and report information with ease. By the end of this course, participants will  more...

Microsoft Word 2007 Level 1 (1 Day) Location: Vancouver Date: 2008-02-05 List Price: $199 Offered Price: $149.00 Seats Available: 2 Upon successful completion of this course, students will be able to: explore the various components of the Microsoft Office Word 2007 environment. create a document. edit documents by locating and modifying text. format text. format paragraphs. add tables to a document. add graphic elements  more...

Batending & Mixology Certification Mississauga Location: City of Mississauga Date: 2007-07-09 List Price: $249 Offered Price: $165.00 Seats Available: 10 If the MasterClass is not an option for you, the next best alternative is the Introduction to Bartending and Mixology certification program. This program covers the essentials of bartending, including Cocktails, Shooters and Martinis and will give you the knowledge and confidence to make  more...

Making the Transition to Management - 2 Day Seminar ... * Understand your new managerial responsibilities - make a quick, effective transition to your new role * Establish credibility and effective work styles * Build alliances with peer Managers * Master the basics of coaching, communication, motivation, delegation and performance management * Practice your listening and feedback skills * Become an effective member  more...

No Pressure Prospecting ~ Sales prospecting seminar in Toronto Location: Toronto Date: 2007-07-26 List Price: $385 Offered Price: $260.00 Seat