Online Makes Sense eLearning Training
 online course |
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 learn at home |
 group study |
 self directed training |
 cd based training |
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 printed book |
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 workshop seminar |
 train the trainer |
 computer based learning |
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 online tutorial |
From Serebra Learning Corporation
Cross-selling in a Customer Service Call
...nt solutions. At the end of this positive interaction, it makes sense to recommend additional or better products that will further aid customers. Customer service agents have become a vital source of additional sales revenue for companies. To cross-sell effectively, you need to prepare for the cross-selling call. This course covers identifying various types of customer inquiries and controlling
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...nt solutions. At the end of this positive interaction, it makes sense to recommend additional or better products that will further aid customers. Customer service agents have become a vital source of additional sales revenue for companies. To cross-sell effectively, you need to prepare for the cross-selling call. This course covers identifying various types of customer inquiries and controlling
more...
The Customer Support Specialist CSS
...ew customer than it does to retain an existing one. So it makes sense that a business must do everything it can to support and satisfy existing customers. Handling complaints effectively and efficiently can result in increased customer loyalty. Today's Customer Support Specialists (CSS) and support centers have a vital role to play in ensuring customers' needs are addressed in an effective,
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...ew customer than it does to retain an existing one. So it makes sense that a business must do everything it can to support and satisfy existing customers. Handling complaints effectively and efficiently can result in increased customer loyalty. Today's Customer Support Specialists (CSS) and support centers have a vital role to play in ensuring customers' needs are addressed in an effective,
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Globalization and Your Company
...makes sense for your product or service. You'll learn about the challenges of taking a product or service global, and ways to determine global readiness. You'll also explore business approaches for globalization, including the development of foreign operations. Executives, managers, supervisors, team leaders, and other business professionals who want to initiate or support globalization
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...makes sense for your product or service. You'll learn about the challenges of taking a product or service global, and ways to determine global readiness. You'll also explore business approaches for globalization, including the development of foreign operations. Executives, managers, supervisors, team leaders, and other business professionals who want to initiate or support globalization
more...
