Instructor Led Making Training Classes

Leading Teams ...lopment Apply collaborative problem-solving and decision-making techniques Make the most of different styles of behavior Evaluate team/group performance Recommended Prerequisites No previous experience or coursework required. Assessment Students will be assigned 5 assignments, and 1 final project. Syllabus Lesson 1- Leadership Styles Lesson 2- Productive Teams Lesson 3- Direction  more...

Customer-Focused Leadership ...eople to go beyond satisfaction. If you are serious about making Customer Focus and Service Quality a competitive advantage in your organization, this program is a must. While parts of the program will help anyone who works in an organization where service quality is important, it is specifically designed for people who lead others and are responsible for creating a customer focused service  more...

Server + ...fits: Will obtain a solid understanding of all components making up a server as well as general maintenance and troubleshooting techniques What s Next: Microsoft Certified Systems Engineers, Novell or Unix etc. Course Content: DISK SUBSYSTEMS  Logical & Physical Drivers  SCSI 1, 2 & 3  Single ended Devices  Low Voltage Differential (LVD)  High Voltage  more...

MS Access Basic - Advanced ...ntering Data into a Table X Editing Data in a Table X Making Tables look great X Creating Relationships between Tables X Creating a Simple Form X Modifying a Form X Adding Controls to Forms X Searching for Information in Your Database X Sorting, Filtering and Indexing Data X Creating a Simple Query X Creating Queries from Scratch X Creating a Simple report X Customizing  more...

Time Management ...anagement Talents Positive Affirmations Techniques for Making Life Easier at Work  Diary Management List Management Meetings Management Telephone Management Stress  Causes of Stress Stress and Personality Stress Signals Stress Avoidance Choosing Relaxation Exercises Head and Neck Exercises Neck and Shoulders Backstretch Time Thieves  Telephone  more...

Personal Finance Training ...making more informed decisions about your personal finances, as well as developing the knowledge and skills required to study at a higher level? If so, then You and your money is an excellent course. It provides a detailed understanding of many of the important personal finance issues that affect people s lives and delivers the skills and knowledge you need to improve your personal financial  more...

Introduction to Neuro-Linguistic Programming (NLP) ...d EASY your life could be...Take a few seconds and ponder making more money, getting your ideas heard (and accepted), enjoying healthier relationships, being happier and more fulfilled, improving your health...Are you committed to being exceptional in your work and your life? Then join us for a mind-altering, life changing, awe-inspiring weekend An Introduction to Neuro-Linguistic  more...

Adobe Photoshop CS3 Training From the basic concepts of resolution and file size through advanced Photoshop illustration techniques, we offer a series of classes for your needs. Just starting out? Consider our Photoshop Essentials class:http://www.luminousworks.com/description.php?course=ps1 Need help with adjusting colors and making selections? Check out: http://www.luminousworks.com/description.php?course=ps2 More  more...

Adobe Acrobat ...change comments Speed up the document review process by making comments directly on the Adobe PDF file, and then gather and summarise comments from other reviewers. Add interactivity to your PDF documents Create hyperlinks/ bookmarks within a document & to external documents/ websites Annotate your PDF files with custom stamps Create a custom stamp and use it to personalise your  more...

Sage ACT! ... of marketing. It can integrate with other Sage products, making it a very powerful contact management tool. PREREQUISITES No previous experience is necessary. COURSE CONTENT Familiarisation Of ACT! - Screen Views - Toolbars - Tabs - Filtering - Column Headings - Menus - Icons Working With Contacts - Creating New Contacts - Duplication Of Contacts - Editing Existing  more...

Advanced MS Project ... facilitate data entry) - Working with global settings - Making changes using the Options dialog box LOCATIONS Courses can be delivered at our offices in Belfast city centre (opposite the Europa Hotel) or in your own workplace (where we can provide 8 laptops, projector & flipcharts). ADDITIONAL INFORMATION If you would like more information please do not hesitate to contact us. For a  more...

Certified, Hands On Dreamweaver 8 Website Development Class: Chicago/Deerfield Ascend Training ... Adding content Controlling document structure Making Dreamweaver lists Horizontal Rules Adding special characters Dreamweaver Training Class Unit 4: Formatting Text with CSS Formatting text in Dreamweaver Introducing Cascading Style Sheets Creating styles Exporting CSS rule definitions Creating class styles Creating advanced  more...

Adobe InDesign CS3 Level 2: InDesign for Quark Users and New CS3 Features ...tudents who have a solid knowledge of QuarkXPress and are making the jump to InDesign CS3. The benefits of this course over the InDesign Level 1 class are that basic publishing concepts are not covered and when applicable, comparisons of InDesign to QuarkXPress are made. This class will assume that you understand desktop publishing basics like how to place graphics and text, page building and  more...

Enhancing My Effectiveness Using MINDEX Thinking Styles ...of others - Clearer thinking, problem solving, & decision making - More effective communication - Selling and persuading more successfully - Coaching, counselling, and mentoring with greater success - Working better in teams - Leading and managing more effectively Each participant will receive a Mindex booklet with a 100-item questionnaire, scoring procedure, and explanation of Dr. Karl  more...

Communicating With Confidence Do you - Ask powerful questions that get you the answers you need? - Manage and resolve conflict effectively and positively? - Know how to impact positively on other people s feelings? - Get the best from those around you? - Build rapport easily? - Feel successful? What would your life be like if you did? Communicating effectively requires a balance of listening, questioning and responding  more...

Resolving Conflict in the Workplace Participants who complete this workshop will: * Keep their attitude when others begin to wear them down. * Make commitments and follow through. * Reduce and eliminate indecisiveness by practicing regular goal setting. * Build a stronger platform for public speaking and making presentations. * Look ahead and focus on growth and opportunities. For more information  more...

Business Etiquette Gaining That Extra Edge Fear of embarrassment from doing or saying the wrong thing is one of the most common sources of stress in a business or professional setting. If you have had some awkward moments where you aren t sure which fork to use or which side plate is yours, or if you ve ever had to make small talk with some VIP and been lost for words, you know just how agonizing such moments can be. However, what can  more...

Conducting Effective Meetings Making Meetings Work Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This program will be concerned with small working meetings - with groups that have a job to do requiring the energy, commitment, and talents of those who participate. Members of such a group want to get some kind of result out of their time together; solving problems, setting goals or priorities, or  more...

Music & Audio Production Night Certificate ...and music production classes are delivered over 6 months, making the time commitment easy only 3 nights a week! The curriculum covers the basic, foundational information one needs to get started in audio recording and music production! A graduate of the MAP Night Certificate is empowered with two Manufacturer Certifications in Pro Tools (Operator Music) and Logic Pro 7 (level 1 and 2  more...

Coaching A Leadership Skill This workshop addresses the needs of those who want to lead and inspire others in the corporate world. Completion of this workshop will result in: learning the key competencies of leadership including personal awareness, coaching and feedback, courage, self control and acceptance, conflict resolution...; demonstrate accountability and courage when executing decisions and communication with staff;  more...

Personality Patterns and Profiles Module 1 ...four personality types are motivated and primary decision making factors that drive their choices. * Tips and suggestions for how to leverage this information to improve your sales results, interact successfully with a broader range of people and gain more enjoyment out of your sales career. Who Should Attend: * Anyone who is new to professional selling and looking for the  more...

Building Relationships With Success ...gic relationship-building approach. No one questions that making friends is a good thing. In this workshop, you are going to discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no matter what kind of market. Discover the  more...

Microsoft Office Visio Professional 2007 - Level 1 Diagrams and charts play a pivotal role in knowledge dissemination, making complex data easy to understand. Microsoft Office Visio Professional 2007 has a host of features that are instrumental in creating pictorial representations of information. In this course, you will learn the essentials of Visio.  more...

Meeting Facilitation Retreat Strategic Planning etc ...partment or project team towards generating great ideas & making the best decisions while building your team's strengths. Below are some of the key areas we facilitate... Strategic Planning Strategic Visioning & Planning Establish Values/ Mission/ Vision Project Management Plan Projects Problem Solving Decision Making Product & Marketing Product  more...

Finding the Solution Problem Solving and Decision Making Learn the tools and processes to find the right solutions to most any problem or situation. Finding the Solution is a highly interactive and memorable training workshop. The participants will learn specific tools for solving problems by doing...by solving problems. They will learn how to find solutions using 4 steps: Focusing - Define, prioritize, focus and analyze problems. Idea  more...

Contact Center Manager Certification Training * Learn and practice new concepts and techniques for dealing with people, tools, and operations more effectively in a management and leadership capacity. * Broaden your understanding of the unique challenges of managing a contact centre most effectively in a customer service environment and learn new ways to bring about change despite resistance. * Acquire access to unique tools and  more...

Resilient Thinking for Leaders ... to provide a solid foundationfor leadership and decision making at critical times. Participants who complete this program will feel empowered with a new outlook about the way they take in and process information. They will be smarter about their analysis and conclusions they take from their surroundings. They will learn to react calmly and decisively. They will be more resilient with  more...

Leading Effective Meetings After attending this course your leaders' attendees will no longer feel like they are wasting their time at meetings. In fact, they may actually enjoy going to meetings (imagine!). Participants will learn how to... Use simple tools for creating a more directed focus in meetings. Make their meetings more productive - get things done in half the time. Make meetings more  more...

Understanding Conflict and Adversity This workshop addresses the needs of individuals who want to set goals and say what they mean, in the corporate world. Participants who complete this workshop will: Keep their attitude when others begin to wear them down. Make commitments and follow through. Reduce and eliminate indecisiveness by practicing regular goal  more...

Problem Solving and Decision Making Skills This one-day course will help students to learn a rational process for problem solving, learn, and practice creative techniques for generating solutions to business problems and learn a rational process for making decisions: * Solving Problems * Brainstorming * Metaplan * Your Mind is Better than You Think! * The Fishbone Diagram * Force-Field Analysis * The Six  more...

Decisiveness with Distinction Decision Making and Problem Solving Participants who complete this workshop will: Determine own level of clarity. Understand the need for effective goal setting and achievement. Implement the principles necessary to make objective, team consensus decisions. Identify own position on personal integrity and fairness.  more...

Employee Orientation How To Get Employees Off To A Good Start ...n it would make sense that go ahead with one more step in making their employee feel like they have made a good decision coming into the company. Human resource professionals knows this. In the end, an effective employee orientation will save company money. Whether your company has two employees or two thousand employees, don't leave employee orientation to chance. Give them what they need to  more...

Facilitation Skills for Business Analysts 2 Days Business Analysis Facilitation Skills is a solid base for planning and facilitating effective meetings is imperative to success. Limited course enrollment ensures plenty of opportunity to practice and interact with other course participants as well as allowing time to focus on issues specific to their situation. Case-study driven workshops and simulations provide all participants with full  more...

Effective Presentation Skills 2 Days ...re fundamental elements of success in the business world, making the development and fine-tuning of these skills crucial and often critical. This 2-day action packed workshop will teach you how to create and deliver highly dynamic and vibrant presentations to a variety of audiences using simple and effective presentation techniques. Your presentation skills will significantly improve as the  more...

Business Writing That Works 2 Days Business Writing That Works is a two-day course that focuses writing skills. In this course, students will focus on topics such as: * Why Write * The Four C's * Making Words Agree * Active and Passive Voice * Setencnes and Sentence Types * Courtesy in Writing * Practicial Language * Inclusive Language * Sentence Construction * Punctuation * Writing  more...

Reason 4.0 ...description: Learn how to turn your computer into a music making machine! In this course you will dive into real-world production techniques and learn the creative applications of this powerful tool. You will also learn the basics of software synths, drum machines, samplers and sequencing, as well as how to integrate Reason with Pro Tools to enhance your existing productions. Prerequisites:  more...

Pro Tools 101 ...tracks How to save, locate and open sessions Steps to making your first recording How to import media into your session Steps to making your first MIDI recording Basic editing techniques Basic mixing techniques How to manage and finalize a session Equipment: The Recording Arts Center will provide a computer workstation for each participant preloaded with course-relevant software  more...

Dealing with Difficult Clients Location: Toronto Date: 2008-05-15 List Price: $250 Offered Price: $200.00 Seats Available: 2 This workshop provides attendees with strategies to create enduring relationships that help expand existing business activity and generate referrals from satisfied clients. Some examples of the topics covered include: * Setting service boundaries and managing expectations * Establishing clear  more...

LeaderShip The Series Location: Ottawa Date: 2008-01-31 List Price: $995 Offered Price: $695.00 Seats Available: 2 Module 0: Module 1: Introduction To Effective Module 1: Module 2: Choosing The Appropriate Leadership Style Module 2: Module 3: Developing A Vision & A Mission Module 3: Module 4: Effective Decision Making Module 4: Module 5: Team Building For Leaders Module 5: Module 6: Motivation  more...

Microsoft Project 2003 Level 1 - English Location: Ottawa Date: 2008-01-31 List Price: $695 Offered Price: $485.00 Seats Available: 2 Module 0: Learning Project Basics Module 1: Working With Views Module 2: Working With Calendars Module 3: Working With Tasks Module 4: Outlining Tasks Module 5: Making Adjustments To Tasks Module 6: Working With Resources Module 7: Adjusting Resources Module 8: The Critical Path Module 9: Assigning  more...

Making the Transition to Management - 2 Day Seminar Location: Toronto Date: 2007-07-16 List Price: $1795 Offered Price: $1256.00 Seats Available: 1 How You Will Benefit * Understand your new managerial responsibilities - make a quick, effective transition to your new role * Establish credibility and effective work styles * Build alliances with peer Managers * Master the basics of coaching, communication, motivation,  more...

Bartender One Need For Speed ...making great money behind the bar is being organized and ready to deal with any request. Learn the fundamentals of organizing an efficient bar, the 2 step principle, setting up your work area for success, and tricks to save you time and make you more money when you're busy! If you want to hit the ground running on your first shift, these workshops are for you! Taught by Canada's fastest drink  more...

.NET Web Application Specialist with Soft-Skills Enhancement This course is classroom-based, instructor-led, highly advanced technical course including hands-on project and soft skills enhancement. Industry reports suggest a pattern, where out of all technical students graduating only 25% of them are employable and rest 75% are not. The only reason why they are not employable is just, because they are not up to industry standards. This results in them  more...

Effective Presentations ...rly and succintly while holding the audience's attention. Making a memorable presentation requires many skills from creating a good presentation aid (slides) to speaking clearly to managing the audience. ibruk consulting's Effective Presentations training program teaches your team the art and science of making good presentations. The program deals with techniques that help create and  more...

The Genius Inside Coaching Program The Genius Inside Coaching Program The Path to Your Natural Power a This program helped me refine my a Inner Gamea which gave me clarity, focus and higher levels of confidence. Proper coordination of my talents allowed me to take some big leaps - I now have an incredible job where my strengths are highly valued and provides a passionate life that Ia m energized about every day."  more...

Business Process Management Facilitation ...ls; planning a BPM session; building agendas for decision making sessions; questioning techniques; consensus building and facilitation techniques for controlling group dynamics - Give each participant the opportunity to facilitate specific techniques for different types of BPM workshops and provide individual mentoring by the instructor - Build upon the principles and techniques learned in  more...

Facilitated Session Leader ...kills; planning a session; building agendas for decision making sessions; questioning techniques; consensus building and facilitation techniques for controlling group dynamics - Give each seminar participant the opportunity to facilitate specific agendas for different types of workshops and provide individual mentoring by the instructor - Build upon the principles and techniques learned  more...

How to bridge the gap between corporate leadership and entrepreneurial leadership ...epreneurial leadership Singapore s leadership challenge. Making long-term sustainable growth happen. Seminar Introduction The authority that is bestowed upon a leader is a double-edge sword. Exercise it with tact and kindness, and you will product a team of highly motivated and effective followers. But wield undiscerning force and what you will get is a group of unwilling and resentful  more...

How skillful leaders develop winning competitive strategy and respond to change? ... Collaborate to innovate. 8. Necessity breeds invention. Making it happen. 9. Lessons in creativity. Having great ideas. 10. 10 objectives to keep in mind when starting work on the next new thing. 11. Change that creates a new dimension of performance. 12. Innovative companies. 13. How to conduct a successful creative brainstorming session. Who should attend? Executives, managers and  more...

How great leaders get great results? ...ortunity, meaningful work, compensation and benefits, and making a difference. Based on extensive research, this exciting new highly thought-provoking and inspirational seminar helps managers explore what it takes to become a top-rate leader in the new millennium. At the end of each seminar, participants will work with their colleagues to cultivate a committed and engaged workforce, on this  more...

RE-inventing Leadership & Corporate Entrepreneurship ...celerating team creativity. Lessons in creativity. 10. Making innovation happen lots of little things. 11. Innovation companies. 12. Ideas development and innovation process. 13. Managing meetings brainstorming. Who should attend? This program is highly recommended for all executives and managers with general management, staff or functional responsibilities. Young, high flying  more...

SAAJ The SOAP with Attachments API for Java (SAAJ) enables developers to directly produce and consume SOAP with Attachments messages, which conform to the SOAP 1.1 and WS-I Basic Profile 1.0 specifications simply by making Java API calls. This course describes how to use SAAJ to directly provide SOAP-based messaging. Audience:Developers and manages seeking to understand how to integrate architect  more...

Oracle 9i Server Performance Tuning ..., determine what to tune, understand the ramifications of making changes, and then verify the results. Tuning Oracle memory areas, contention and waits, physical I/O, checkpoints, undo segments, temporary segments, archiving versus noarchiving, will be covered. Students will learn how to work with different Oracle performance and diagnostic tools. Labs involve running scripts to generate  more...

leadership survival leadership is all about surviving. a leader at whatever level they are, must realise that they are full of responsibilities. to the work, to the people, to the bosses, to the company, to the families, to the environment and to themselves. surviving here means making the right decisions, being creative, able to control damage, good in navigation, communicate well, master in anticipation, risk  more...

successful teamwork Applying political team management skills to a working team environment. This is creative application type of program based from a real life experience in preparation for the general election. The program will help participants in exploring all possible factors that are needed to work well in teams. Participants will learn that their attitudes and experiences in life are not enough to perform well  more...

Empowering Asian Mindsets ...nt on to get his Professional Certified Coach credential, making him one of only a few coaches in Asia with such a credential. Wai K Leong demonstrates his passion for coaching through each chapter of this book. His ability to introduce a coaching tool and concept and then to apply it to the business world sets him as a leader in this field. Empowering Asian Mindsets through Coaching ,  more...

Strategic Thinking Workshop ...f and response to opportunities or threats as they arise. Making consistently excellent decisions that maximize shareholder value requires businesses to be able accurately measure the value of its current as well as future products and services to its customers. "Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A  more...