Instructor Led Malaysia Training in Malaysia

Psychology of Selling Professional Selling Closing Techniques Sales people are the most important in the business. Without sales, the transaction will not take place and there will no customer for any businesses. The stronger the sales team in the organization, the more successful the organization become. Therefore, training your sales team is the ultimate most important task all managers have to do when come to managing business. These courses will  more...

CERTIFIED GLOBAL SUPPLY CHAIN BLACK BELT (CGSC BB) ... in logistics and supply chain management with and within Malaysia. The Certified Global Supply Chain Black Belt (CGSC BB ) Certification Program is a professional certification approved, co-developed and reviewed by Dr J. Paul Dittmann, an expert content team member of the Tennessee University, Business School, Sup ply Chain Faculty member. The University of Tennessee Supply Chain program is  more...

Scheduled Waste Management 2 Event: 28 April 2011, 17 September 2011 Introduction According to the Waste Management and Minimization Compliance to Environmental Quality (Scheduled Waste) Regulations, 2005, a Every waste generator shall ensure that all his employees involved in the identification, handling, labelling, transportation, storage, and spillage or discharge response for scheduled wastes attend training  more...

Lean Six Sigma Manufaturing Green Belt and Black Belt Program This program is a combination of Lean Six Sigma Green Belt and Black Belt programs. Lean Six Sigma adds more lean tools to focus more on lead time reduction, cost reduction and waste elimination. The four-week training is organized around the five main phases of the Lean Six Sigma Roadmap: Define, Measure, Analyze, Improve and Control. Both Green Belts and Black Belts participate in the first two  more...

Survey Design Analysis Surveys are a common tool in business for gathering data, especially customer information data. This course looks at planning such surveys, possible designs, and survey analysis. Attention is paid to allowing as much information as possible to be extracted from the data, drawing appropriate conclusions from the survey data and using informative methods for presentation of these conclusions.  more...

QFD Quality Function Deployment QFD is a systematic approach to achieving superior Customer Service and Quality of Design in the product development cycle. It listens to the voice of the customer in order to understand the wants and needs of the customer and then translates these into concrete internal specification or actions. QFD is a planning, communication, and documentation tool that determines where energy, effort, quality  more...

Statistical Process Control This course is specially developed to provide participants in manufacturing industries the basic statistical techniques for process control and improvement. Participants will gain knowledge of the fundamentals of process improvement, concept of variation, statistical control and other simple but powerful statistical techniques. This course puts heavy emphasis on the concepts that motivate and  more...

Weibull and Product Reliability Analysis Weibull analysis models the relationship between product failures and product reliability. These models can be used to predict future performance and to improve product reliability. A practitioner selects a relatively small number of units for test and makes predictions about a population of such units concerning important life characteristics such as the reliability function, mean time to fail or  more...

Statistical Thinking for Management In today's ultra-competitive environment with increased access to multiple sources of information, the edge will go to those firms that are most able to effectively utilize information. The exceptional manager achieves results based on sound decisions made from available information in the presence of uncertainty. Statistical Thinking for Management will take the participants through proven  more...

Time Series Analysis and Forecasting Of fundamental importance in business planning is the ability to generate a usable forecast. Although time series is most often applied to economic sequences of events, the methodology can be applied to any manufacturing, engineering or research data that are collected over time with a stable input pattern. This course will provide participants with a working knowledge of the applications of  more...

Advanced Statistical Process Control The primary objective of SPC is to control and reduce variation in a process. SPC taught in most introductory to intermediate courses showing how to implement SPC under restrictive text-book conditions. However, in the real world of manufacturing many of the text-book conditions frequently break down. Advanced SPC shows how to apply SPC in situations where the standard text-book conditions  more...

Multivariate Statistical Process Control Statistical Process Control is most often implemented on one variable at a time. However, with modern methods of data collection tens, hundreds, or even thousands of variables are measured and data logged. Trying to control variables one at a time ignores possible correlation between variables exposed giving to more meaningful and sensitive process control. Any industries with measurements on many  more...

Advanced Data Mining For the sake of simplicity we often deal with problems one variable at a time. However, the world we live in is more complex with many inter-related processes. In short, the world is multivariate. This course introduces the participant to basic types of analysis for multivariate data. This will enable one to deal with correlated data, explore many variables simultaneous and provide a more complete  more...

Basic Design of Experiments Design of Experiments is an off-line quality improvement technique that can be employed to dramatically improve industrial products and processes. Through its use, it is possible to isolate the cause and effect linkages between product/ process variables and the resulting output measures of function , quality, cost and performance.  more...

Advanced Design of Experiments Includes Response Surface Methodology This course explores how experimental design, can be applied to the product and process optimization phase of development. Using Response Surface Methods, models that relate the process outputs to the process inputs are generated. These models allow one to determine optimal settings for the process and identify "sweet spots" that enable the process to the robust to uncontrollable variables.  more...

Robust Design for Manufacturability Building processes that are not easily affected by noise or processes that transmit minimal variation from the inputs to the output produce savings in cost and improvement in quality. This short course introduces methods to determine settings of combinations of controllable factors that minimize the variation of a response in the presence of variation introduced by controllable and uncontrollable  more...

Experimental Designs for Mixtures and Chemical prosesses Special design of experiment design and analysis should be done when factors are dependent as in case of mixtures. Participants are prepared to understand the concept of a mixture and basic statistical models for fitting and analyzing mixture experiments. The focus is on application of mixture experiments to manufacturing operations involving chemical processes. An introduction to basic designs  more...

Intermediate Data Mining Often in process control and improvement efforts, one is called upon to solve problems involving sets of variables where it is known that there exist some inherent relationship among the variables. Regression Analysis is a statistical technique to model the relationships between two or more variables. Use of regression analysis includes quantitavely describing relationship between a particular  more...

Basic Data Mining Multi-Vari Studies In todaya ™s data rich age, vast amounts of data are routinely collected. These are termed a happenstancea ™, a non-experimentala ™ or a observationala ™ data. The role of statistics with such observational data is to extract all available informationa often called Data Mining. Equally important is to design the right sampling plan to afford the right data in order to  more...

Weibull Analysis Product Reliability Analysis Weibull analysis models the relationship between product failures and product reliability. These models can be used to predict future performance and to improve product reliability. A practitioner selects a relatively small number of units for test and makes predictions about a population of such units concerning important life characteristics such as the reliability function, mean time to fail  more...

Acceptance Sampling Plans Organizations must have some method for minimizing the total cost of inspecting from incoming, intermediate and outgoing product inspections and at the same time not jeopardize quality of product reaching the production line or the customer. One of the alternatives that exist for 100% inspection of product is Sampling Inspection, also known as Acceptance Sampling. The purpose of Acceptance  more...

Root Cause Analysis and Problem Solving Problem solving and decision making are used to resolve a Special Cause problem when the cause of the problem is unknown. It has three different aspects that work together synergistically; viz., a problem solving process, a data driven driven code of conduct and a reporting format. As a Problem solving process, it is a sequence of eight events that should be followed from the moment a problem  more...

Measurement System Analysis II This course provides the participants with further in-depth understanding of more advanced MSA techniques. Bias and Linearity studies using hypothesis testing are explored. In addition, it also provides specific analysis for various problems related to measurement systems, e. g., use of ANOVA methods for Gauge R&R, comparison of gauge, and the Kappa statistic for use in attribute gauge studies.  more...

Measurement System Analysis I Gauge RR for Variables and Attribute Data Fundamental to collecting data on any process or equipment is a characterization of measurement. Data, which do not come from an accurate measurement system, may lead to erroneous conclusions. This course provides the participants with an understanding of basic measurement process terminology including discrimination, bias, accuracy, precision, repeatability and reproducibility. It provides  more...

FMEA Failure Mode Effects Analysis FMEA is a systematic approach that applies a tabular method to aid the thought process used by design and manufacturing engineers as well as other manufacturing personnel to identify potential failure modes and their effects on product, design and processes. This analysis is used to identify trouble areas in product, design or process, assess the impact or risk of the problem, identify solutions  more...

Reliability Availability Maintainability Basic information for analysis and reliability are presented. Metrics are presented and methods for modeling developed. Applications are given to setting PM schedules, analysis of downtime, repair versus replacement costs and prediction and demonstration of performance. Participants will understand basic ideas and measures of reliability, availability and maintainability in addition to be able  more...

How to Plan Statistically Valid Research or Engineering Evaluations Many industrial processes have complexities that can sometimes result in incorrect decisions costing large sums, In research, incorrect or poorly planned experimentation can results in papers rejected., lost time and lost money. In both cases methods exist to plan meaningful experiments and evaluations to minimize time to solution and resources while still providing cogent arguments for making  more...

How to Optimally Adjust Processes to Maintain a Target Value Traditional SPC concentrates on separation of common from special cause but is not meant to be a process adjustment scheme. However, in many manufacturing applications, control to a target is of primary concern. This course gives engineers the knowledge to know when adjustment is necessary, what kind of adjustment to make, and to design optimal adjustment schemes in terms of deviation from target  more...

How to Implement a Maverick Lot Program Deliver high quality product to customers demands that the product be produced under stable conditions. In addition to being in-control, Maverick lot detection is a method to find lots that have been produced under atypical conditions. Although these lots may be within specs, they are suspect and could provide quality or reliability problems to the customer. Maverick Lot detection enables these  more...

How to Use EVOP to Fine-Tune Processes During Production Industrial processes usually are not operating at optimal performance due to many small adjustment, wear, age, deterioration, replacements of parts, and a myriad of other causes. Evolutionary Operation(EVOP) collects information DURING production to optimize the process real-time resulting in continued optimal performance. Heavily used in Chemical settings but also with widespread applications in  more...

How to Measure and Improve Inspection Processes Inspection is still a necessary and vital part of a wide variety of industries. Yet, the effectiveness of such inspections is usually not carried out in a rigorous manner. This course presents an easy and comprehensive way to asses and improve inspection processes and uses a complimentary Excel routine written especially for the analysis of attribute gauge studies. Participants will be able to  more...

How to Write and Review Technical Reports To review and write reports well not only impacts the company, but also aids in the advancement of the engineer, manager or researcher. Like two sides of the same coin, writing and reading technical reports compliment each other. Thus, the first part of this module presents Strategies for writing effective engineering reports, specifications, and research papers. Then the second part shows how to  more...

How to Effectively Use DataGraphs in Presentations Being able to convince others or to be effectively communicate ideas and results are important skills and activities within business and research. This course will show participants how to select the appropriate graphical tool to achieve a clear and convincing presentation. Participants will be equipped with the knowledge and skills to know what is the most appropriate graphical technique to  more...

How to set Process Specification Limits The creation of specification defines processes. It is critical that these processes boundaries be set accurately based on data and sound analysis. This HOW TO SERIES provides proven techniques to statistically valid process specification limits or to reexamine current process specifications for validity. This is vital knowledge that every engineer, manager, R&D member or researcher should know.  more...

Mastering Grammar and Professional Business Writing PROGRAM OVERVIEW How you write and what you write can greatly influence and motivate your target audience, be it your clients, customers or the top management. The power of effective written communication can contribute significantly to organisational productivity, efficiency and success in todaya ™s rapidly changing business world. This course is an INTENSIVE REFRESHER course  more...

Sales Excellence -Managing Key Customers PROGRAM OVERVIEW The MANAGING KEY CUSTOMERS practical workshop is specially designed to help organization in highly competitive market seeking to add value to their key customers that contribute significantly to their bottom line. To balance between available resources and business objectives, right choice of customers and allocating right resources is critical. The 80/ 20 principle plays  more...

Accredite PRINCE2 Certification Training PRINCE2 (Projects in a Controlled Environment) is nternationally accepted as the leading best practice project management approach. Currently, there are more than 750, 000 successful PRINCE2 trained people throughout the world! You can get certified & be a PRINCE2 Practitioner by attending Info Spec's Accredited PRINCE2 training up to Practitioner Level and pass the Practitioner level exam.  more...

Leadership & Management Skills Upon completion, participants will be able to: a Create an in-depth understanding of the concept , process and functions Leadership roles would look like in the 21st century a What it takes to Lead in a white water world and learn the various leadership competencies to become an effective Leader to create and lead change in managing High Performance Teams a Able to identify new  more...

Autogenesis Trainer Certicifation Program Six month program to help you master the Autogenesis Training program. You wil be qualified as a ATT trainer And be paid RM2000 per day conducting Autogenesis Training Series for school students.  more...

Practical Approach towards Lean Manufacturing Systems The Principles of Lean Manufacturing is to eliminate waste from the process, waste like Overproduction , Waiting, Unnecessary Transportation, Inventories, Work-in-Progress, Unnecessary Motion and Defectives. Lean Manufacturing is able to increase productivity, improve quality and reduce cost. The contents of this program was develop base on the successful implementation of the Lean Systems by  more...

New 7 Step PDCA for Effective Problem Solving The New 7 Steps PDCA Model is base on the criteria of Judgment during the Innovative & Creative Circle (ICC) Competitions organized by the National Productivity Corporation of Malaysia. The 7 Steps PDCA Model can be widely use in any improvement activities which involves project teams. If compared against the conventional 4 Steps PDCA ( Deming Cycle ) the New 7 steps PDCA Model provides project  more...

Neuro-Semantics NLP Practitioner Certification Training Neuro-Semantics (NS) and Neuro Linguistic Programming (NLP) is the leading edge technology of EXCELLENCE. You may have heard that NS-NLP is powerful in the areas of communication, influence and change. You may be aware of some of the ASTONISHING RESULTS that NS-NLP can deliver. Now this is the opportunity for you to EXPERIENCE it first hand, and begin to harness its power for yourself! In  more...

English Learning Programme Our language training programmes are conducted by trainers with vast experience in English language training for students and corporate clients. The teaching methodology we use in conducting classes are highly interactive (i. e. role play, vocabulary games, etc.) with the use of effective teaching aids. Emphasis is on developing oral as well as written skills. The language programmes are designed  more...

BULATS (Business Language Testing Service) The Business Language Testing Service (BULATS) is a language assessment service specifically for the use of organisations and educational institutions. BULATS is for organisations which need a reliable way of assessing the language ability of groups of students, employees or trainees.  more...

Customer Service 1. Telephone Courtesy and Techniques 2. Customer Service Excellence 3. Customer Service Culture 4. Salesmanship Techniques  more...

Environment Safety Health ...Malaysia Environmental Legislation Environmental Quality Act 1974 Scheduled Waste Management Industrial Waste Minimization Environmental Pollution Control Wastewater Treatment Plant Cleaner Production Program Pollution Prevention Program Air Pollution Prevention Environmental Communication & Reports Environmental Accounting Environmental Impact Assessment Environmental Emergency  more...

NLP Basic Practitioner Certifications ...le 2: 7 Nov- 9Nov 2008. Venue: UEM Academy, Selangor, Malaysia Call now for special early bird pricing. Go to http://www. prioritysky. com/ pages/ nlp_cert. htm for detail brochure What you will learn? At the end of the workshops you will have a strong vision for your own life and the self empowerment to move towards that vision. You will learn about Interventions for effective  more...

Developing Professional Presentation Skills 29 a 30 Sept 2011 There is a definite direct correlation between those who present well and those who find themselves being promoted, winning business contracts and being successful with productive relationships. More than 75% of working time is spent in interpersonal situations, with customers and informal communication such as business presentations. Knowing how to distinguish the  more...

Coaching Competency Validation Program This program is for those who have become certified coaches and would like their coaching competencies to be validated once again. It will be conducted on a one to one basis, with a master coach acting as Coachee and the participant acting as Coach. It is RM20 for MACC members and RM30 for non MACC members. The program is to be held on 23rd July 2011 in Kuala Lumpur, Malaysia. Email:  more...

Certified LAB Profile Practitioner If you can predict the behavious what will you do? Based on 'The Words That Change Minds" LAB Profile is a High Impact Communication using Meta Programs of NLP. Just by conversation you can predict the behavious and influence. This program enable you to predict the thinking direction of a person and then using the influencing language to achieve your outcome.  more...

Lean Six Sigma Training and Consultancy including Special Skills ...ence in delivering these courses in various industries in Malaysia and Overseas. Courses are delivered by certified consultants who have spent years in industry, solving real life problems in organizations. Our courses are designed to be dynamic that are combined with theory, lectures, case studies, exercises, games and workshops. Contact us so that we can tailor make courses to suit your  more...

Certified Basic NLP Practitioner Kursus 6 hari ini akan membolehkan peserta mendedahkan peserta kepada konsep dan kaedah-kaedah NLP. Program ini bersifat interaktif, penuh dengan demonstrasi, corak-corak NLP yang popular dan intensif. Kaedah pengajaran yang menarik dan disampaikan dengan cara Accelerated Learning Techniques. Hj Md. Taib adalah seorang Certified NLP Master Trainer,  more...

TECHNICAL REPORT WRITING SKILLS FOR ALL OCCUPATIONS Report writing is one of the major activities of almost all people working in any organization. In the rapidly technologically advanced era this skill is becoming more important for technical professional such as engineers. But sadly not everyone is able to write good reports. Because modern day organizations value the importance of good writing that can promote their image by correctly conveying  more...

GETTING STARTED on GST IMPLEMENTATION Introduction of GST vs. Sales Tax & Service Tax -Implication of GST on Marketing, Purchasing, Invoicing etc ...-GST Impact of Consumer Price Index -Application for GST Registration -Guideline on Special Scheme Application (Changes of LMW, Approved Toll Manufacturers a Scheme which allows GST on imported goods to be SUSPENDED at the time of importation)  more...

Kursus Peningkatan Nilai Moral dan Etika PNME ...Malaysia telah membangunkan satu budaya prestasi berpandukan nilai dan pemikiran yang betul untuk berada pada kedudukan lebih baik bagi menghadapi apa jua cabaran luar yang mungkin datang dan meraih kejayaan dalam pentadbiran sesuatu jabatan atau kelompok dalam organisasi. Amalan tadbir urus organisasi melalui pengukuhan nilai moral dan etika yang baik berpandukan kepada kod nilai dan  more...

safety and Health Officer Certifice SHO A safe and healthy work environment is one of the minimum requirements which is both legally and ethically desirable. However, this will not happen by chance rather concerted effort should be made on the part of everyone in the company to work towards this end. A safer and healthier work place is not only desirable but it also minimises cost and improves productivity. By making the work  more...

RHCT and RHCE - Red Hat Enterprise Linux Training RHCT & RHCE Certification. Red Hat Enterprise Linux a RHCT and RHCE certification organized by Training Choice. RHCT and RHCE are performance based tests that measure actual competency on live system. Other training programs teach students to answer multiple choice questions instead of how to perform on real world systems. Red Hat training and testing focuses on practical hands on skills.  more...

Executive Diploma in Business Operation ...in Business Operations course offered by University Utara Malaysia (UUM) provides students with a greater understanding of the details of Operations Management, particularly the new business operation models. The maturing of a product may move the Operations function to focus on more standardization, make fewer product changes, find optimum capacity, stabilize the manufacturing process, lower  more...

Executive Diploma in Global Bsuiness Operation ...bal Business Operation course offered by University Utara Malaysia (UUM) provides students with a grounding and understanding of basic international business structure, widen their business horizon, enriches their management skills and knowledge and further enhances their leadership ability. This develops a strong link in Customer and Supplier relationship, as well as business network that  more...