Online Manage eLearning

PowerPoint XP Comprehensive ...ws In PowerPoint - Switch Views - Adjust View Panes Manage Presentation Files - Save A Presentation - Open A Presentation Help In PowerPoint XP - Ask A Question - Microsoft PowerPoint Help Create Presentations Create A New Presentation - About Creating A Presentation - Use The AutoContent Wizard - Use A Design Template - Use Multiple Design Templates - Create A  more...

Word XP Proficient Expert ... Topics cover word processing concepts, document and file management, editing and formatting tools, working with graphics and multimedia elements, online collaboration, and working on the Web. Word XP / 2002 (Proficient) Word XP Basics Introducing Word XP - Word XP Capabilities Screen Layout - The Task Pane - Title Bar, Menus & Toolbars View A Document - Views In Word XP  more...

ICND1 1 0 Network Environment Management ICND1 1.0: Network Environment Management Cisco Cisco Certified Network Associate (CCNA ) 640-822 Interconnecting Cisco Networking Devices 1.0 - Part 1 To gather network information and map the environment, manage router startup and configuration, and manage Cisco IOS images, configuration files, and network devices  more...

ICND1 1 0 Network Environment Management ICND1 1.0: Network Environment Management Cisco Cisco Certified Entry Networking Technician (CCENT ) 640-822 Interconnecting Cisco Network Devices 1.0 - Part 1 To gather network information and map the environment, manage router startup and configuration, and manage Cisco IOS images, configuration files, and network devices  more...

Talent Management Retaining Talent ...Management: Retaining Talent Retaining talented employees is a constant challenge for any organization. The costs of turnover can be high. That's why talent retention is a strategic issue requiring focus, time, and resources. This course highlights the importance and benefits of putting effort into retaining talented individuals. It also covers ways to determine the causes of talent  more...

Managing a Diverse Team Managing a Diverse Team The population as a whole is becoming ever more diverse. Naturally, these societal changes are mirrored in the workplace. The most forward-looking organizations recognize the importance of managing a diverse workforce effectively. In turn, those managers who have the skills to lead a diverse team successfully are highly valued. This course describes what diversity is,  more...

Creating and Analyzing an Operating Budget Creating and Analyzing an Operating Budget Working without a well thought-out operating budget can be compared to playing Pin the Tail on the Donkey. Although a company might know the direction in which it wants or needs to go, without a budget it must simply feel around in the dark and hope it comes close to its target. Unfortunately, if a business uses this approach, it will eventually  more...

The Ins and Outs of Capital Budgeting ...dgeting is an essential part of every company's financial management. It involves examining investment assets and deciding whether or not those assets will achieve the company's desired returns over an extended period of time. To effectively manage your company's finances, you must evaluate a number of factors in making investment decisions.This course will explain what a capital budget is and  more...

Effective Budget Management ...Management A priority of effective budget management is to take steps to ensure that businesses create a manageable and controllable budget and to prevent cash crunch situations from developing. To effectively manage your budget, you need to understand the elements of the various budgets and understand the importance of ongoing monitoring and analysis of their individual components. In  more...

Developing Project Charters and Tracking Six Sigma Projects ...arter is the most important document used to initiate and manage a Six Sigma project, and it is treated as an informal contract between an organization and the Six Sigma team. The project charter articulates the problem that the Six Sigma team is going to work on, and the project's scope, goals, and objectives in very clear, specific, and measurable terms. As part of the process of developing a  more...

Managing Exchange Server 2007 ...xchange Server 2007 is the completely redesigned Exchange Management Console, which replaces the Exchange System Manager found in previous releases of Exchange Server. Also included is the Exchange Management Shell (EMS), which is a command line tool that allows administrators to easily manage the Exchange organization. This course discusses the new management tools, and demonstrates how to  more...

Implementing Microsoft Office SharePoint Server 2007 Implementing Microsoft Office SharePoint Server 2007 Microsoft To recognize how to plan, design, and deploy SharePoint 2007 in a corporate environment, and configure and manage sites, users, and groups  more...

Configuring Microsoft Office SharePoint Server 2007 Content Management Configuring Microsoft Office SharePoint Server 2007 Content Management Microsoft To configure and manage content connections and workflows in SharePoint 2007  more...

Configuring Microsoft Office SharePoint Server 2007 Business Forms Configuring Microsoft Office SharePoint Server 2007 Business Forms Microsoft To deploy Office Forms Server 2007, and configure and manage data connection files, Web Service proxy, and form templates  more...

Configuring Microsoft Office SharePoint Server 2007 Business Intelligence Configuring Microsoft Office SharePoint Server 2007 Business Intelligence Microsoft To configure and manage SharePoint 2007's business intelligence tools and services for access to business data  more...

Managing and Troubleshooting Desktop Storage and Settings Managing and Troubleshooting Desktop Storage and Settings Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-271 Supporting Users & Troubleshooting a Windows XP O/S To explain how to manage and troubleshoot desktop storage and settings  more...

Managing and Troubleshooting Devices Drivers Local Security and User Logon Managing and Troubleshooting Devices, Drivers, Local Security, and User Logon Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-271 Supporting Users & Troubleshooting a Windows XP O/S To explain how to manage and troubleshoot devices, drivers, local security, and user logon  more...

Installing Windows XP Installing Windows XP Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-271 Supporting Users & Troubleshooting a Windows XP O/S To explain how to manage Windows XP installations and upgrades  more...

Managing and Troubleshooting Network Protocols and Operating System Performance Managing and Troubleshooting Network Protocols and Operating System Performance Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-271 Supporting Users & Troubleshooting a Windows XP O/S To explain how to manage and troubleshoot network protocols and operating system performance  more...

Managing and Troubleshooting Resources Managing and Troubleshooting Resources Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-271 Supporting Users & Troubleshooting a Windows XP O/S To explain how to manage and troubleshoot resources  more...

Managing and Troubleshooting Windows Vista Systems ...a's new and enhanced tools can be used to simplify system management and troubleshooting. Windows Vista can be managed by using Group Policy settings when the system is part of an Active Directory domain, or by setting local group policies. Group Policies consist of Group Policy Objects (GPOs), which are used to configure system-wide or user-based settings, and are automatically applied to  more...

C 2005 Serialization and I O C# 2005: Serialization and I/O Microsoft To serialize and deserialize objects for storage and manipulation, use I/O classes to manage data streams and files, and analyze how application performance can be enhanced using serialization and I/O  more...

C 2005 Diagnostics and Management C# 2005: Diagnostics and Management Microsoft To manage application configuration and the custom installation of components, event logs, system processes and information, and use debugging and tracing to measure application performance  more...

Managing and Maintaining SQL Server 2005 Databases Managing and Maintaining SQL Server 2005 Databases Microsoft To manage and maintain SQL Server 2005 databases  more...

Oracle 11i Oracle Projects and Task Definition I Oracle 11i: Oracle Projects and Task Definition I Oracle To define project setup options and project types to manage project structuring, resources, and workflow  more...

Oracle 11i Organization Forecasting and Integration Oracle 11i: Organization Forecasting and Integration Oracle To use organization forecasting for project planning and administration, and integrate Oracle Projects with Oracle Sales and Oracle Advanced Product Catalog to manage sales and product lifecycles  more...

Oracle Application Server 10g Management Tools and Oracle Internet Directory Oracle Application Server 10g: Management Tools and Oracle Internet Directory Oracle To demonstrate how to use OracleAS management tools and manage the Oracle Internet Directory (OID)  more...

Oracle Application Server 10g OracleAS Portal Oracle Application Server 10g: OracleAS Portal Oracle To demonstrate how to manage OracleAS Portal  more...

Oracle Application Server 10g Application Management and Deployment Oracle Application Server 10g: Application Management and Deployment Oracle To demonstrate how to manage and deploy applications in OracleAS  more...

Oracle Application Server 10g DAS and SSO Oracle Application Server 10g: DAS and SSO Oracle To demonstrate how to manage users and groups with Delegated Administration Service (DAS) and administer the Single Sign-On feature of OracleAS  more...

Oracle Application Server 10g Component Security with SSL Oracle Application Server 10g: Component Security with SSL Oracle To demonstrate how to manage wallets and certificates and configure components for SSL in OracleAS  more...

Oracle Application Server 10g Oracle Certificate Authority Management Oracle Application Server 10g: Oracle Certificate Authority Management Oracle To demonstrate how to manage Oracle Certificate Authority (OCA)  more...

Project Management Fundamentals ...Management Fundamentals The evolution of business strategies has increased the importance of management having a thorough understanding of the products they produce. More and more employees are getting promoted from within to become project managers as they fully understand what they are trying to produce and how best to meet the quality and quantity requirements set forth by upper  more...

Managing a Project Managing a Project The factors of a successful project almost always end up depending on how much money and time is needed to create a product worthy of the customer. This course will help you manage the constraints of time, money, and schedules, and how they relate to the overall quality of your project and product.  more...

Configure Windows Vista Environments Configure Windows Vista Environments Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator Microsoft has added several new features to the Windows Vista desktop environment, among them the new Aero Glass user interface and the addition of the Windows Sidebar which displays and organizes gadgets. This course describes Windows Vista management  more...

Windows Vista Users and Groups Windows Vista Users and Groups Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator The use of user and group accounts is fundamental in any network environment for both security and ease of administration. This course describes the types of user and group accounts available for Windows Vista clients, explains how to manage them, and covers best  more...

Managing Files Folders and Devices in Microsoft Windows XP Managing Files, Folders, and Devices in Microsoft Windows XP Microsoft To show how to manage, control, and troubleshoot files and folders, network devices, and drivers in Windows XP Professional  more...

Networking Protocols and Services in Microsoft Windows XP Networking Protocols and Services in Microsoft Windows XP Microsoft To explain how to configure networking utilities and IIS and how to manage the remote assistance and remote desktop utilities in Windows XP Professional  more...

Web Services with Visual Basic 2005 Web Services with Visual Basic 2005 Microsoft To identify how to create, publish, debug, and deploy XML web services, and to identify how to manage key aspects SOAP messages and implement session state in web services  more...

Discover Powerpoint 2007 Level 1 ...nt Options Customize Your Work Environment Manage Presentation Files Open A Presentation Saving A Presentation Save A Copy Of A Presentation Closing A Presentation Working With Multiple Presentations File Compatibility New PowerPoint 2007 File Format File Compatibility Checker About File Converters Other File Formats  more...

Discover Outlook 2007 Level 3 ...osoft Outlook 2007. Outlook 2007 is a desktop information management program that combines e-mail, scheduling features, task management, and contact management. Outlook 2007 also contains collaboration tools, so information can be shared more effectively. Technology Skills products combine audio, animation, and software simulation with a simple user interface to make the "discovery" of  more...

Discover Outlook 2007 Level 2 ...osoft Outlook 2007. Outlook 2007 is a desktop information management program that combines e-mail, scheduling features, task management, and contact management. Outlook 2007 also contains collaboration tools, so information can be shared more effectively. Technology Skills products combine audio, animation, and software simulation with a simple user interface to make the "discovery" of  more...

Discover Outlook 2007 Level 1 ...osoft Outlook 2007. Outlook 2007 is a desktop information management program that combines e-mail, scheduling features, task management, and contact management. Outlook 2007 also contains collaboration tools, so information can be shared more effectively. Technology Skills products combine audio, animation, and software simulation with a simple user interface to make the "discovery" of  more...

Discover Access 2007 Level 3 ...to provide powerful tools that enable you to organize and manage database information as well as create your own custom applications. In Discover Access 2007, topics will cover basic database concepts such as planning, forms, and data management, to more advanced concepts including sorting, filtering, reporting, and operating Access on the Web. Technology Skills products combine audio,  more...

Discover Access 2007 Level 2 ...to provide powerful tools that enable you to organize and manage database information as well as create your own custom applications. In Discover Access 2007, topics will cover basic database concepts such as planning, forms, and data management, to more advanced concepts including sorting, filtering, reporting, and operating Access on the Web. Technology Skills products combine audio,  more...

Discover Access 2007 Level 1 ...to provide powerful tools that enable you to organize and manage database information as well as create your own custom applications. In Discover Access 2007, topics will cover basic database concepts such as planning, forms, and data management to more advanced concepts including sorting, filtering, reporting, and operating Access on the Web. Technology Skills products combine audio,  more...

Discover Excel 2007 Level 3 ...opics cover basic spreadsheet concepts, workbook and file management, using formulas and functions, editing and formatting tools, working with graphics and charts, collaboration, and data analysis and management. Technology Skills products combine audio, animation, and software simulation with a simple user interface to make the "discovery" of computer programs both effective and  more...

XML APIs XML APIs To use APIs to manage DOM and SAX models of XML data  more...

Project Data Management and Performance ...Management and Performance Microsoft Project managers often share Project 2007 data with other applications, such as Microsoft Excel and Microsoft Outlook. When importing and exporting information in this way, the information must first be sorted, filtered, and grouped to customize the information's appearance. Information also needs to be timely actual work performed, actual start and  more...

Creating and Designing a Project ...t Office Project 2007 is a comprehensive tool for project managers responsible for the overall design of projects, enabling them to engage in task assignment and management, resource allocation, costs, and budget control in an easy and intuitive way. Microsoft Office Project 2007 also enables the collection and sharing of project progress information with a project's team members and  more...

Enterprise Project Management Enterprise Project Management Microsoft To identify how project managers can set up and manage an enterprise project using Project Professional 2003, Project Server, and Project Web Access  more...

Advanced Analysis of your Project Advanced Analysis of your Project Microsoft To identify how you can use Project 2003's collaborative functions to manage and analyze project information  more...

Creating and Managing Tables and Constraints in Oracle Database 10g Creating and Managing Tables and Constraints in Oracle Database 10g Oracle To demonstrate how to create and manage tables and constraints in Oracle 10g  more...

Manipulating Data in Oracle Database 10g Manipulating Data in Oracle Database 10g Oracle To demonstrate how to modify rows, control database transactions, and manage large data sets and multitable statements  more...

Managing Dependencies Managing Dependencies Oracle To manage dependencies and recompile PL/SQL units  more...

Managing a Customer Focused Department Simulation ... on top of their game at all times. As a customer service manager, it's your job to help your representatives meet this demand. The Managing a Customer-focused Department Simulation is designed to help managers, supervisors, and team leaders motivate, manage, and support customer service staff. Over the course of the simulation, participants will practice a series of customer service management  more...

PL SQL Triggers PL/SQL Triggers Oracle To create and manage triggers  more...

Oracle Database 10g Users and Security Oracle Database 10g: Users and Security Oracle To explain how to manage users, implement security, and audit database activity on an Oracle 10g database  more...

Oracle Database 10g Managing Schema Objects and Data Oracle Database 10g: Managing Schema Objects and Data Oracle To demonstrate how to manage schema objects and data in an Oracle 10g database  more...

Oracle Database 10g Managing Undo Data and Lock Conflicts Oracle Database 10g: Managing Undo Data and Lock Conflicts Oracle To discuss how to manage undo data and manage lock conflicts in an Oracle database  more...

Oracle Database 10g Managing Backup and Recovery Oracle Database 10g: Managing Backup and Recovery Oracle To discuss how to manage backup and recovery in an Oracle 10g database  more...

Improving Your Emotional Intelligence Skills Self-Awareness Self-Management ...Your Emotional Intelligence Skills: Self-Awareness & Self-Management Emotional intelligence is the ability to recognize and deal with emotions in a healthy and productive manner. Many people don't realize that their emotions are determined by what they think, and that concrete self-management techniques exist for gaining control of feelings. Emotional intelligence involves being aware of  more...

Oracle Database 11g Getting Started with SQL and PL SQL New Features Oracle Database 11g: Getting Started with SQL and PL/SQL New Features Oracle To recognize the scope and capabilities of enhancements to SQL and PL/SQL, including tools such as SQL*Plus and SQL Developer, and use them to create reports and scripts, browse and manage database objects, find subpatterns, and track dependencies  more...

Oracle 11i Concurrent Elements Oracle 11i: Concurrent Elements Oracle To submit and manage requests, create request groups and request sets, and identify the concepts and tools associated with concurrency and concurrency administration  more...

Oracle 11i System Monitoring and Troubleshooting in OAM Oracle 11i: System Monitoring and Troubleshooting in OAM Oracle To monitor and manage some of the system components of Oracle E-Business Suite, run some troubleshooting wizards, and use the Support Cart feature in Oracle Applications Manager (OAM)  more...

Oracle 11i Concurrent Processing Requests Profiles and Forms Oracle 11i: Concurrent Processing, Requests, Profiles, and Forms Oracle To execute application tasks simultaneously by running concurrent requests and request sets, customize the presentation of data, and manage personal user profiles, form attachments, and form flexfields  more...

Processes for Managing Project Communications ...Project Communications PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned A project manager is the communication hub through whom all project information flows, receiving and distributing dozens of messages per day. Customers, suppliers, project team members, and company executives all rely on the project  more...

Planning Project Human Resources ...roject Human Resources PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned When project managers set their sights on delivering creative project solutions on time and within budget, they must select and manage a team of experienced and competent professionals who can meet the challenge. This requires that  more...

Managing Project Human Resources ...roject Human Resources PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Henry Ford once said that coming together is a beginning; keeping together is progress; working together is success. Mr. Ford knew the importance of teamwork. Ask anyone who has worked in a project environment, and they will tell you  more...

Integrated Project Execution Monitoring and Control ...onitoring, and Control PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Most projects experience problems and unforeseen events that pose a threat to successful completion. Thankfully there are many proven project management processes designed to direct, monitor, and control project work. For example,  more...

Performing Risk Analysis ...rforming Risk Analysis PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Risk in any project is unavoidable. It doesn't matter how much experience a project manager has, risks will always be present. Fortunately, there are proven methods to identify and analyze potential threats so that appropriate risk  more...

Core PMI Values and Ethical Standards ...e PMI Values and Ethical Standards PMI As a project manager, you will inevitably be called upon to address ethical dilemmas. The type and complexity of these dilemmas can vary significantly from balancing the competing interests of stakeholders to adhering to conflicting legal, multi-cultural, and multi-national rules, regulations, and requirements. Addressing these issues is much more  more...

Work with Files Programs and Printing in Windows Vista ...he most significant changes to Windows Explorer, and file management in general, since the release of Windows 95. Windows Explorer has a new layout, featuring a Details pane that allows you to view extended properties and metadata of files. The Details pane also include a thumbnail of files that are a visual representation of the actual file. Locating files is also improved upon with the new  more...

Visual Basic 2005 Serialization and I O Visual Basic 2005: Serialization and I/O Microsoft To serialize and deserialize objects for storage and manipulation, use I/O classes to manage data streams and files, and analyze how application performance can be enhanced using serialization and I/O  more...

Working with Databases the Calendar and the To Do List in Lotus Notes 7 Working with Databases, the Calendar, and the To Do List in Lotus Notes 7 IBM To create and manage databases and to use the calendar, personal journal, and to do list for information management and scheduling  more...

Anti-Money Laundering ...er financial institutions can take to better identify and manage risks associated with money laundering. This course was developed with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass Green PA. Please note, however, that the course materials and content are for informational purposes only and do not constitute  more...

Visual Basic 2005 Diagnostics and Management Visual Basic 2005: Diagnostics and Management Microsoft To manage application configuration and the custom installation of components, event logs, system processes and information, and use debugging and tracing to measure application performance  more...

Web Services with C 2005 Web Services with C# 2005 Microsoft To identify how to create, publish, debug, and deploy XML web services, and to identify how to manage key aspects SOAP messages and implement session state in web services  more...

Conflicts of Interest in the Workplace ...for them to be exposed. It is critical for employees, and managers, and executives in particular, in an organization to understand and be able to identify the relationships, interests, activities or actions that may create conflicts of interest for their organization, so they can ensure that effective, fair, and legal practices are followed when making or reviewing business decisions. In  more...

Managing from Within Self-empowerment ...developing attitudes and skills that empower you, you can manage from within and become your own best boss. Self-empowerment is the process of taking responsibility for your attitudes, behaviors, and actions at work to maximize your effectiveness. As an empowered employee, you will be driven by ownership, initiative, and performance. This course focuses on attitudes and behaviors that  more...

Pursuing Successful Lifelong Learning Pursuing Successful Lifelong Learning Today's successful individual understands that the business world is constantly changing the way people work and the way work is accomplished. How often have you heard these terms: lifelong learning, self-directed learning, continuous learning, and knowledge worker? If you wonder what these terms really mean, why they are important, and how you rate as a  more...

Rightful Employment Termination ...n One of the most difficult things you will do as a manager is to terminate an employee. The employee who is being terminated regardless of the reason for the termination may feel angry, frustrated, or betrayed. He or she may be looking for someone or something else to blame, and if the termination is not handled properly, your company could find itself defending against allegations of  more...

Effective Relationships with Business Partners Effective Relationships with Business Partners You have three options when you want to extend your base of business resources: Expand your company, acquire another company, or partner with a complimentary company. In many instances, partnering is the most advantageous choice. Creating an alliance confers the same kind of benefits as an acquisition--but with fewer risks and better definition.  more...

Outlook XP Proficient Expert ...Microsoft Outlook XP. Outlook XP is a desktop information management program that combines e-mail, scheduling features, task management, and contact management. Outlook XP also contains collaboration tools, so information can be shared more effectively. Outlook XP / 2002 (Proficient) Outlook XP Basics Introducing Outlook XP - What Is Outlook XP? - Outlook Overview - Integration  more...

Excel XP Proficient Expert ...opics cover basic spreadsheet concepts, workbook and file management, using formulas and functions, editing and formatting tools, working with graphics and charts, online collaboration, and working on the Web. Excel XP/ 2002 (Proficient) Excel XP Basics Introducing Excel XP - Excel XP Capabilities Screen Layout - The Task Pane - Title Bar, Menus & Toolbars Create & Open A  more...

Conflict Stress and Time Management ...Management Each customer wants her problem to be the most important problem to the Customer Service Representative (CSR). For the CSR, adapting to each customer's communication style, understanding each customer's emotional response, and solving each customer's problem can be an enormously stressful and time-consuming process. This course is intended to show the proper methods needed to  more...

Access XP Proficient Expert ...to provide powerful tools that enable you to organize and manage database information as well as create your own custom applications. Topics cover basic database concepts such as planning, forms, and data management, to more advanced concepts including sorting, filtering, reporting, and operating Access on the Web. Access XP / 2002 (Proficient) Access XP Basics Database Basics -  more...

Incident Management Interactions ...Management Interactions ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam The ability to resolve a problem efficiently is critical for both you and your customers. But what happens when you have dozens, hundreds, or even thousands of customers each contacting you with the same issue? While you may be able to resolve each of  more...

Introduction to Request Fulfillment ... machine. It is important for organizations to be able to manage these demands in an efficient way by having processes mapped out for these repetitive requests, and having dedicated staff to support these requests. This course provides an introduction to Request Fulfillment. Specifically, the course covers the purpose, scope, and benefits of Request Fulfillment to the organization. This course  more...

ITIL reg and the Service Lifecycle ...the Service Lifecycle ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam Organizations that provide IT services to internal or external customers need to provide excellent services to enhance value to the organization. The IT Infrastructure Library (ITIL) can help organizations achieve these goals and increase external and internal customer  more...

Service Operation Principles and Functions ...nciples and Functions ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam IT organizations must manage their day-to-day service operations according to their business objectives, so that their services are aligned with their business needs. Within the IT Infrastructure Library (ITIL), Service Operation is a phase of the Service Lifecycle that helps IT  more...

Service Operation Processes ...e Operation Processes ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam IT organizations need to ensure that their services are operating properly. Service Operation processes are important because they enable organizations to correctly perform, manage, and control their day-to-day operations. This course is intended to help learners understand the  more...

Leading a Customer-focused Team ...est of the course is devoted to demonstrating how you can manage and support the team's performance.In the second lesson you'll learn how to measure the elements of performance that impact on customer service, after being shown how to differentiate between those that do and those that don't. You'll also learn how to coach for performance improvement, using the method that's the most appropriate  more...

Strategies for Transitioning to Technical Management ...Management As you transition from being a technical professional to being a manager, your relationships with coworkers inevitably change. Before you were promoted, you were their colleague, but now you're expected to manage and lead them. How do you make the switch? This course describes strategies for establishing new relationships with former peers a key part of making the transition  more...

Mentoring Effectively Mentoring Effectively Perhaps your organization has asked you to help induct a new employee. Maybe a junior colleague has approached you for guidance. Or perhaps you want to "fast track" a rising star into a particular leadership position. Whatever the case, before you sign on as a mentor you'll want to learn all you can about the process, from how mentoring benefits you and your career to  more...

Achieving Success the Help of a Mentor ...pert in your field or organization to mentor you. Maybe a manager has offered to guide you up the organization ladder. Or perhaps you're participating in an organizationwide mentoring program. Whatever the case, you'll want to make the most of having a mentor in your corner. In "Achieving Success: the Help of a Mentor," you'll learn how a mentor can help you guide your own career. You'll  more...

Mentoring On-line Mentoring On-line Rapid changes in the way organizations look and do business have generated a new business tool: e-Mentoring. Here's an opportunity to examine the challenges and advantages of e-Mentoring and explore how to adapt communication skills to electronic media. Learn how to grow and manage e-Mentoring relationships by effectively selecting and matching e-Mentors and prot g s,  more...

Leveraging the Performance Appraisal Leveraging the Performance Appraisal The performance appraisal process just may be the most valuable tool you have to advance your career. Unfortunately, employees often don't recognize the opportunities they have to benefit from their performance appraisals. Instead, they regard the whole process as something to dread and avoid. They frequently misunderstand the feedback they're given and  more...

Analyzing Your Use of Time .... In order to preserve your time, you have to know how to manage it. And the first step in learning how to manage time well is to understand how you make use of it now. This will help you determine where can you be more efficient. This course focuses on ways to analyze your current use of time. It covers how to use a time log to document and then assess your time use. It also describes how your  more...

Planning and Prioritizing Your Time Planning and Prioritizing Your Time Managing time effectively entails analyzing your goals, breaking those goals into tasks, and then prioritizing those tasks. This isn't always easy or clear cut, given the number of tasks you may need to complete. But if you set clear and measurable goals and then develop an effective to-do list, you'll find prioritizing your many tasks is easier. And, in  more...

Avoiding Time Stealers ... find that some of your own behaviors affect how well you manage time. For example, you may be a procrastinator, or you may find it difficult to say no to requests to take on more work. Such behaviors can reduce your efficiency, as well as create unnecessary stress for you. This course focuses on strategies for dealing with common time stealers procrastinating and taking on too much work as  more...

Integrated Project Change Control and Close ...ange Control and Close PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Change is inevitable. Environmental, technological, legislative, and economical changes can have an immeasurable impact on individuals and organizations. In addition to these changes, a project environment could see change requests for  more...

Communicating Effectively with Project Stakeholders Simulation ...akeholders: Simulation PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned A project manager is the communication hub through whom all project information flows. Customers, suppliers, project team members, and company executives all rely on the project manager for up-to-date information that has been processed  more...

Using Business Tools to Manage Sales Teams ...Manage Sales Teams Managing your team is an important part of your job as a sales manager, but it isn't the only hat you wear. You also have to manage the business side of your sales manager position. For example, you have to know how to forecast sales accurately to determine the goals that your sales team will set. Like many sales managers, you've probably asked yourself, "How do I  more...

Sales Math 101 Developing a Sales Plan for Success ...learn how to recognize the value of your time, and how to manage it, so as to maximize your return on the time you invest in your business (your ROTI). This course presents a series of mathematical tools that can be used to quantify a sales plan for success, and a time management model for getting the greatest return on the most important asset any sales professional has to sell: time. This  more...

Program Life Cycle and Benefits Management ...Management Regardless of the industry, programs and program management help organizations effectively implement corporate strategies. To achieve the planned benefits and outcomes of your program, you need to manage its benefits across its life cycle. This life cycle will vary, depending on the type of program. However, if you understand the general phases in the program life cycle, you  more...

Designing Access to SQL Server Data Designing Access to SQL Server Data Microsoft recognize how to design and utilize data access technologies to manage SQL Server and access SQL Server Data  more...

Designing a SQL Server 2005 Transaction Strategy Designing a SQL Server 2005 Transaction Strategy Microsoft recognize the different levels of isolation and granularity to manage concurrency and execute a transaction strategy in SQL Server 2005  more...

ITIL reg V3 Overview Introduction to the ITIL reg V3 Framework ...amework A process or group of processes in place to manage the work of an organization, regardless of how meticulous and detailed it may be, is useless without being organized in some fashion. A planned structure is essential for ensuring success in managing IT functions in any organization. This course provides an introduction to the ITIL V3 Framework. Specifically, this course  more...

Importing and Tracing Images and Applying Effects in Illustrator CS3 Importing and Tracing Images, and Applying Effects in Illustrator CS3 Adobe Adobe Illustrator CS3 allows users to import electronic art from other applications and combine them with vector artwork in creative ways. Once in Illustrator CS3, vector and bitmap images can be enhanced, altered, or completely changed using the special effects and filters that are built into the application.  more...

Doing Business with the Government ...ment This course explains how to identify, win, and manage contracts with the largest consumer of goods and services in the world--the U.S. government. Each year the federal government awards contracts worth over $200 billion to businesses of all sizes and diversity. Of the 20 percent of contracts designated for small businesses, one quarter are aimed at women-owned businesses and another  more...

Managing Data Between Servers and Databases Managing Data Between Servers and Databases Microsoft To recognize how to manage change, configure and work with linked servers, and manage and tune replication in SQL Server 2005  more...

Sustaining Organizational Change ...or success in your organization - your people? How do you manage your people after organizational change so that, as a team, they support and maintain the benefits of change initiatives? This course covers methods for building and cultivating a culture that effectively sustains organizational change. Specifically, this course introduces techniques for creating a collaborative team environment,  more...

Business Crisis Management Simulation ...Management: Simulation You're the director of operations and the leader of the crisis management team for Sunshine Cruise Lines. There's a fire on board one of the company's ships during a passenger cruise, and you'll need to manage this crisis swiftly and effectively. To begin, you'll need to take a snapshot of the situation by communicating with the safety officer on board the ship.  more...

Six Sigma Leadership and Change Management ...Management ASQ Six Sigma Black Belt (SSBB) The enterprise leaders in an organization play the most critical role in Six Sigma success. These leaders affect the deployment of Six Sigma in terms of providing resources, removing roadblocks, managing change, and communicating Six Sigma vision to all organizational members. Though Black Belts are not necessarily a part of the enterprise  more...

Multivariate Analysis and Attribute Data Analysis in Six Sigma ... Six Sigma teams often use advanced multivariate tools to manage this type of data. Data can also be of an attribute nature, for which Six Sigma teams use a different set of data analysis tools for analyzing and interpreting this type of data. This course deals with the tools used in Six Sigma for multivariate analysis and attribute data analysis. It discusses multivariate tools such as  more...

Working with UNIX Programs Working with UNIX Programs UNIX To describe how to use UNIX programs and manage their execution  more...

Managing UNIX Clients Managing UNIX Clients UNIX To explain how to manage UNIX clients  more...

OracleAS 10g Managing and Configuring Clusters OracleAS 10g: Managing and Configuring Clusters Oracle To explain how to manage and configure clusters in OracleAS 10g  more...

Solaris 9 System Administration Solaris 9 System Administration Sun To describe how to manage Solaris user accounts and processes and how to install and administer Solaris packages  more...

Solaris 9 Device and File System Management Solaris 9 Device and File System Management Sun To explain how to manage devices, to describe the file systems that Solaris supports, and to explain how to create a backup strategy  more...

Introduction to Functions ...nal Support & Analysis Exam When you hear the term 'manage', you might typically think in terms of people management the staff and human resources of an organization that perform the work of the business. However, much more than just people are managed in a successful IT organization. The tools, systems, and networks they use, and the processes and tasks they perform must also be managed.  more...

Managing and Deploying Six Sigma ...d deployment strategies, ensure continued buy-in from top management, and integrate metrics for continuous feedback and review into your plan. This course addresses all of these challenges, as well as how to manage change during and after Six Sigma deployment. It focuses on a systemic, long-lasting deployment, and on delivering promised business results rather than obsessing over  more...

Overview of Project Mgmt PRINCE2 2009-aligned ...g projects. This course introduces you to PRINCE2 project management methodologies. The PRINCE2 methodology is recognized as an international standard for process-based project management. It is a widely used method for project management that has expanded beyond its origins in the UK public sector. This course provides an introduction to the themes, processes and principles of PRINCE2 and is  more...

Windows Server 2003 Managing Users Groups and Computers Windows Server 2003: Managing Users, Groups, and Computers Microsoft To describe how to manage and troubleshoot computer accounts, user accounts, user profiles, and groups in Windows Server 2003  more...

Windows Server 2003 Implementing Managing and Maintaining TCP IP Windows Server 2003: Implementing, Managing, and Maintaining TCP/IP Microsoft To demonstrate how to implement, manage, and maintain TCP/IP  more...

Windows Server 2003 Implementing Managing and Maintaining DHCP Windows Server 2003: Implementing, Managing, and Maintaining DHCP Microsoft To demonstrate how to implement, manage, and maintain DHCP  more...

Windows Server 2003 Implementing Managing and Maintaining Name Resolution Windows Server 2003: Implementing, Managing, and Maintaining Name Resolution Microsoft To demonstrate how to implement, manage, and maintain name resolution  more...

Windows Server 2003 Implementing Managing and Maintaining Network Security Windows Server 2003: Implementing, Managing, and Maintaining Network Security Microsoft To demonstrate how to implement, manage, and maintain network security and Software Update Services (SUS)  more...

Windows Server 2003 Implementing Managing and Maintaining Remote Access Windows Server 2003: Implementing, Managing, and Maintaining Remote Access Microsoft To demonstrate how to implement, manage, and maintain remote access  more...

Windows Server 2003 Implementing Managing and Maintaining Routing Windows Server 2003: Implementing, Managing, and Maintaining Routing Microsoft To demonstrate how to implement, manage, and maintain routing  more...

Cisco CVOICE 8 0 Gatekeeper Cisco Unified Border Element ...rs allow for dial-plan scalability and reduce the need to manage global dial plans locally. This course describes the functions of a gatekeeper and explains how to configure gatekeepers to interoperate with gateways. It also gives an overview of the Cisco Unified Border Element and describes how to implement a Cisco Unified Border Element within an enterprise network. A Cisco Unified Border  more...

Cisco CVOICE 8 0 Congestion Rate Limiting AutoQos ...) Queuing algorithms are one of the primary ways to manage congestion in a network. Network devices manage an overflow of arriving traffic by using a queuing algorithm to sort traffic and determine a method of prioritizing the traffic onto an output link. Traffic policing controls the maximum rate of traffic that is sent or received on an interface. Traffic policing is used on interfaces  more...

Sharepoint 2010 Operational Health ... platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course covers managing SharePoint server's operational health, including backup and restore methods, monitoring logs, and analyzing the health of the SharePoint farm. This course is one of a series in the SkillSoft learning path that covers the objectives for  more...

Web Development Fundamentals Web Development Fundamentals This course will provide an overview of the concepts and skills necessary to design and publish a web site. It will cover how to use HTML and CSS to develop web site content. It will also provide an overview of the role of languages such as DHTML, XHTML, XML, and JavaScript in web site implementation. It also introduces the user to advanced web techniques such as  more...

Principles of Acct Finance for Non-financial Professionals ... every organizational level. Professionals and functional managers in every department and functional area should have a certain amount of comfort and familiarity with the basic accounting and financial concepts, processes and practices so that they can use it to better manage and control their activities and make decisions that support organization's larger goals. This course aims at  more...

WCF 4 Contracts Behaviors Data Management Using C ...Management Using C# Microsoft Microsoft Certified Technology Specialist .Net Framework 4, Service Communication Applications (Exam 70-513) This course shows how to create and optimize .NET Windows Communication Foundation (WCF) service contracts, data contracts, and message contracts according to the requirements of a WCF application. It details the roles of channels and how to choose an  more...

The Voice of Leadership Self-Assessment Motivation The Voice of Leadership: Self-Assessment & Motivation It's exciting when you can see your leadership development progress. Understanding how far you've come, and knowing what areas need improvement, increases your motivation to continue to grow as a leader. You can change your behaviors and increase your motivation by learning. This course covers techniques leaders can use to carry out a  more...

Identifying Managing Customer Expectations Identifying & Managing Customer Expectations Understanding your customers' expectations and behaviors is essential to implementing a successful customer-focused service approach. But how do you get to the core of what your customers truly value? This course explores what customers value from a service perspective and how to identify their needs and expectations. It also examines how you can  more...

Porfessionalism Business Etiquette Personal Accountability Porfessionalism, Business Etiquette & Personal Accountability Taking responsibility for meeting your objectives, including deadlines and work targets, is an important component of good business etiquette and demonstrates your attitude of professionalism. While it can be difficult at times, being accountable for delivering on your objectives shows you are reliable, organized, and dedicated to  more...

Delivering a Difficult Message with Diplomacy Tact Delivering a Difficult Message with Diplomacy & Tact Delivering a difficult message can be one of the most challenging things you do in a professional environment. It can bring anxiety, as you are faced with addressing an uncomfortable issue, and stress at the thought of the conversation's potential to result in a situation of high emotions. This course explores the skills needed to help you  more...

Oracle Database 11g R2 The RMAN Catalog Creataing Backups Oracle Database 11g R2: The RMAN Catalog & Creataing Backups Oracle RMAN uses a recovery catalog to store metadata about Oracle databases, and allows stored scripts to be used to run sequences of RMAN commands stored in the catalog. When administering an Oracle Database, it is important to be familiar with what a backup is, how the process of creating a backup is completed, and the various  more...

Oracle Database 11g R2 Managing Database Space Duplication ... Database Space & Duplication Oracle To effectively manage space, you can configure automatic management by the Oracle database server. This allows you to generate alerts about potential problems and recommend possible solutions. This course explores how to use the Oracle database server for automatic space management, proactively monitor and manage tablespace space usage, and reclaim  more...

Marketing Essentials Place Marketing Essentials: Place Getting your products and services into your customers' hands is not a simple task; a multitude of factors must be considered. How do you select the most effective distribution channels? Should you be targeting your distributors to help promote and sell your products, or should you appeal directly to consumers? How do you build strong relationships with  more...

Hazardous Waste Generator RCRA ...ator) along with applicable requirements. Generators must manage their hazardous waste per the Resource Conservation and Recovery Act (RCRA) regulations. Thus, accumulation, labeling, and other management requirements are described for both satellite accumulation areas and 90-day accumulation areas. Lastly, the importance of, and methods for, waste minimization and spill prevention and response  more...

Extending WSS with Net Components Extending WSS with .Net Components Microsoft Recognize how to manage WSS security, create and deploy the alerts and timer service and work with event receivers  more...

SAP Business One Introduction for End Users ...usiness One is a comprehensive set of integrated business management applications. Business One provides an entire set of core modules, including financials, sales, operations, customer management, and logistics, which enable a small-sized to medium-sized enterprise to manage all aspects of the business. This course provides an overview of the core functionality of SAP Business One including  more...

CompTIA Security 2008 Threat Migration CompTIA Security 2008: Threat Migration CompTIA SY0-201 CompTIA Security 2008 Edition The central goals of network security are integrity, confidentiality, and availability. Even the most secure data systems are threatened on a daily basis, providing the challenge to administrators as well as users to maintain security. A decision must be made as to whether or not the cost of adding  more...

First Time Manager Challenges ...Manager: Challenges High expectations are often placed on first-time managers. Along with these expectations comes the pressure to succeed and the need to prove you belong in a management position. Establishing credibility early and building new working relationships can go a long way in helping a first-time manager succeed in adjusting to his or her new responsibilities. This course  more...

Configure Network Access in Windows Server 2008 ... Connection Sharing feature and highlights the Connection Manager tools provided to help set up and manage remote connections. This course is one in a series that covers the objectives for Microsoft exam 70-642 TS: Windows Server 2008 Network Infrastructure, Configuring. Passing this exam completes the requirements for the MCTS: Windows Server 2008 Network Infrastructure, Configuring  more...

Monitoring Backups Recovery in Windows Server 2008 ...o perform these types of operations and provides resource management benefits for AD DS administrators, AD DS management teams, and security update planners. The AD provides various tools that help manage and control Windows Server 2008. This course discusses the use of Network Monitor, Task Manager, Event Viewer, Windows System Resource Manager, and the Resultant Set of Policy (RSoP), and  more...

Getting Started with SharePoint 2010 Getting Started with SharePoint 2010 Microsoft SharePoint 2010 makes it easier for people to collaborate. You can use SharePoint's intuitive design to share, check in/check out, and manage your files in structural components known as lists and document libraries. You can also use SharePoint's dynamic search feature to locate files. This course explores the SharePoint interface, how to  more...

Information Security Program Management Resources Implementation ...Management: Resources & Implementation ISACA Certified Information Security Manager Certified Information Security Manager® Once there is an information security program framework in place, the next step for an information security manager is to catalog the resources on hand, and to assemble the resources that are still required in order to implement the information security program.  more...

Information Security Program Development Resources ...velopment: Resources ISACA Certified Information Security Manager Certified Information Security Manager® As an information security manager, one of your primary responsibilities will be to manage and leverage company and external resources needed to make your projects succeed. This course examines information security infrastructures and architectures and the industry models that can  more...

Working with Sendmail Apache Working with Sendmail & Apache CompTIA CompTIA Linux Powered by LPI LX0-102 CompTIA Linux Use sendmail and manage servers with Apache in Linux.  more...

Conglict Stress Time Management ...Management HDI HDI Customer Service Representative Customer Service Representative Certification Library Each customer wants her problem to be the most important problem to the Customer Service Representative (CSR). For the CSR, adapting to each customer's communication style, understanding each customer's emotional response, and solving each customer's problem can be an enormously  more...

VMware Workstation 7 Managing Virtual Machines ...des an overview of the menu options and interface used to manage your virtual machines and explores common VM configurations settings including the ability to connect various hardware devices. Also covered are the use of teams in organizing your virtual machines, Workstation's unique record and playback functionality, the use of ACE packages, and VM management using the snapshot and cloning  more...

Managing Users Groups Storage in SUSE Linus Managing Users, Groups & Storage in SUSE Linus Novell Certified Linux Professional 10 Certified Linux Professional 10 (Exam 050-697) To manage user and group accounts and storage in SUSE Linux.  more...

Configuring a SUSE Linux Network Configuring a SUSE Linux Network Novell Certified Linux Professional 10 Certified Linux Professional 10 (Exam 050-697) To recognize the features of networks and to set up and manage a SUSE Linux network.  more...

Managing System Processes in SUSE Linux Managing System Processes in SUSE Linux Novell Certified Linux Professional 10 Certified Linux Professional 10 (Exam 050-697) To manage packages and processes in SUSE Linux.  more...

Server Application Virtualiztion in MS Win Server 2008 ...Windows Server 2008 Hyper-V functionality, as well as the management products available to configure the virtual servers and centrally manage their performance. The course also provides a look at application virtualization solutions provided by Windows Server 2008, including an overview of the Microsoft SoftGrid Application Virtualization Platform and how it is used to provide a virtual  more...

The Insurance Industry Overview Version 3 ...dustry players deliver risk coverage, while attempting to manage their own risks in an environment that is subject to regulatory requirements, competitive forces, margin pressures, and changing customer demands. Insurance companies adopt unique strategies to overcome these challenges and to propel growth and market share in a global environment. This course helps learners understand key  more...

Selecting the Right Candidate ...e hiring process, you can't simply coast now. You need to manage the decision-making process in a disciplined and intelligent way. It's important to remain objective when assessing candidates, drawing on job-related data, rather than letting personal biases steer you away from your hiring criteria. Following a logical system in making your decision will mean you find the candidate who will make  more...

Caring About Your Direct Reports ...bout Your Direct Reports Overview/Description To manage well, you need to develop many different skills, among which is the ability to show care and appreciation for your employees. It's important to remember that the people who work for you have hopes, goals, and aspirations as well as fears, anxieties, and doubts. To have good relationships with your direct reports, you need to  more...

Monitoring Using Reports in System Center Essentials 2010 ...lows administrators to actively monitor all objects being managed, ensuring they are running correctly. If a failure occurs or a service is not working properly, they can immediately correct the issue by viewing the alerts that are generated by Essentials monitoring features. Essentials allows notifications to be setup to send alerts when an issue arises. The Authoring feature enables  more...

Managing computers Devices Updates in System Center Essentials 2010 ...m Center Essentials 2010 allows network administrators to manage computers and devices in midsize IT environments by allowing them to deploy updates and software packages based on specific computer needs. Essentials allows the creation of specific computer groups, and then creates and deploys updates from Microsoft Updates and other software vendors either automatically or manually using  more...

Managing Experienced Managers ...Managers Experienced managers are extremely valuable to an organization. With the experience and judgment they have developed over time, these managers can provide leadership and drive to guide the organization to new highs. So it's important that you devote time and other resources to ensuring their ongoing commitment to the organization's long-term and short-term goals. Managers with  more...

Installing Configuring System Center Essentials 2010 ...Microsoft System Center Essentials 2010 is a system management tool for medium-size organizations. It is used by network administrators to manage computers and devices in their organizations. Essentials 2010 can be used to secure, monitor, update, and track their clients and servers in one central location, and can also be configured to manage clients and computers in workgroup based  more...

Developing a High-Performance Organization Developing a High-Performance Organization Helping your organization to reach its full potential is among your most important responsibilities as a leader. In a modern competitive business environment, tapping an organization's potential for high performance not only helps it to be more competitive but also helps it to better respond to and manage the influence of external factors. In short,  more...

Managing the Dismissal of an Employee ...he Dismissal of an Employee One of the main reasons managers are reluctant to dismiss an employee is because they dread the termination interview. Even if the termination is a layoff, giving notice to an employee is a heavy burden. How you manage the termination interview will impact remaining employees and your organization. You must learn how to handle dismissals fairly by preparing  more...

Delegation Essentials Overcoming Delegation Problems ...egation Problems Like most other skills required to manage employees effectively, delegation is something that improves with practice and experience. But few managers, regardless of their level of experience, can delegate tasks perfectly each time. The root of the problem may be the manager's lack of certain delegation skills. Or perhaps the employee lacks ability or has a poor attitude.  more...

Backing Up Restoring Troubleshooting Essentials 2010 ...an unexpected failure. System Center Essentials 2010 is a management system that provides a central location for administrators to manage clients and servers within their organizations. Essentials uses databases in SQL Server to store all the data that is recorded during the management of the computers, and these databases need to be backed up to ensure this information is not lost. If there is  more...

Virtualization Management in Essentials 2010 ...Management in Essentials 2010 Microsoft System Center Essentials 2010 contains a built-in Virtual Machine Manager to provide administrators with a central location to manage both physical servers and clients as well as virtual machines. Administrators can create and configure Virtual Machines directly from the Essentials 2010 console. This can be done by converting physical machines to  more...

Preparing for Organizational Change Preparing for Organizational Change Whether it's upsizing, downsizing, relocation, new processes, or a complete reorganization, organizational change is inevitable in today's business environment. Preparing yourself for such changes, and having the key skills and self-motivation you will need at the time, will mean not only surviving organizational change, but thriving in it. In this course  more...

Campus to Corporate Meeting New Expectations Campus to Corporate: Meeting New Expectations Campus life is now behind you, and you are taking the first steps along your career path. The better you can adjust to the new expectations, the smoother and easier these steps will be. This course gives you an understanding of corporate culture so you'll have a better grasp of the new expectations. It also outlines how to manage your time and  more...

A Essentials 2009 Using Managing Windows Windows 7 Update ...s to the tools and utilities that are provided to use and manage them. This course demonstrates how to use the Windows interface, including built-in tools such as Administrative Tools, the Control Panel, and command-line utilities to manage the Windows operating system. This course is one of a series in the SkillSoft learning path that covers the objectives for the CompTIA 220-701: A Essentials  more...

Working with Sendmail Apache Working with Sendmail & Apache Linux Professional Institute LPI: Junior Level Linux Professional Exam 102: Junior Level Linux Professional (LPIC-1) Use sendmail and manage servers with Apache in Linux.  more...

Partitions File Systems Disk Quotas Partitions, File Systems & Disk Quotas Linux Professional Institute LPI: Junior Level Linux Professional Exam 101: Junior Level Linux Professional (LPIC-1) Configure file system mounting, mount and unmount file systems, and manage disk quotas for users.  more...

Managing Files in Linux Managing Files in Linux Linux Professional Institute LPI: Junior Level Linux Professional Exam 101: Junior Level Linux Professional (LPIC-1) Understand the Linux file system and to manage file ownership and permissions.  more...

Sharepoint 2010 Content Mgmt Social Computing Collaboration ... platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning for enterprise content management for SharePoint 2010. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-668 (PRO: Microsoft SharePoint 2010, Administration).  more...

MS Windows 7 First Look for IT Professionals ...nhancements to create an increasingly easy environment to manage. This course looks at the SKUs of Windows 7 that will be available and discusses what is appropriate depending on environmental needs. This course also looks at Windows 7's compatibility with Windows Vista and the built-in driver support for Vista-capable hardware, and deployment methods and technologies such as DISM and WAIK.  more...

Managing Files inLinux Managing Files inLinux CompTIA CompTIA Linux Powered by LPI LX0-101 CompTIA Linux Understand the Linux file system and to manage file ownership and permissions.  more...

Partitions FIle Systems and Disk Quotas Partitions, FIle Systems and Disk Quotas CompTIA CompTIA Linux Powered by LPI LX0-101 CompTIA Linux Configure file system mounting, mount and unmount file systems, and manage disk quotas for users.  more...

Additional Active Directory Server Roles in Windows Server 2008 ...ctory Domain Services roles. These roles are conveniently managed in the Server Manager console, which allows administrators to add, remove, and manage the server roles on any Windows Server 2008 server. This course covers new active directory server roles, such as the Active Directory Federation and Active Directory Rights Management roles, which enhance an organization's ability to safeguard  more...

Configuring Web Services Security in Windows Server 2008 ...th Internet Information Services 7.0, provides an easy-to-manage platform to securely host web applications and services from within an organization. This course explores creating and managing web applications using IIS 7.0 and configuring the Secure Socket Layer protocol. Configuring, importing, and exporting certificates is also discussed. This course is one in a series that covers the  more...

Sharepoint Authentication Web App Secruity Configuration ... platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides information on how to configure claims based authentication and advanced web application security for SharePoint 2010. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-667 (TS:  more...

Configuring Administrating Sharepoint 2010 Search ... platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides the essentials to configure and manage Search for SharePoint 2010. The course will cover how to configure crawl schedules, iFilters, crawl rules, content sources, scopes, managed properties, content types, search components, index partitioning  more...

Configuring Web Applications for Sharepoint 2010 ... platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides the essentials to configure and manage web applications for SharePoint 2010. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-667 (TS: Microsoft SharePoint 2010, Configuring).  more...

Sharepoint 2010 Performance ... platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course covers the setup of SSRS, and performance configuration and monitoring. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-667 (TS: Microsoft SharePoint 2010, Configuring). Passing this exam  more...

Managing Sharepoint 2010 Features Solutions ... platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course covers deploying and managing SharePoint solutions and features, managing sandbox solutions, and managing user solutions. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-667 (TS: Microsoft  more...

Configuring Sharepoint 2010 Site Collections ... platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course covers creating and managing site collections created in SharePoint. Also covered are the user security for SharePoint. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-667 (TS: Microsoft  more...

Upgrading to MS Sharepoint 2010 ... platform where people can collaborate, set up web sites, manage documents, and provide business intelligence to make key business decisions. SharePoint Server 2010 can be upgraded from a previous version or content can be migrated into SharePoint 2010. This course provides the information to plan and implement upgrades and content migrations to SharePoint 2010. This course is one of a series  more...

Installing Configuring MS Sharepoint 2010 ... platform where people can collaborate, set up web sites, manage documents, and provide business intelligence to make key business decisions. This course provides an overview of SharePoint 2010 Server architecture and the basic requirements to set up a SharePoint 2010 Server within your organization. The course also demonstrates how to set up and use the configuration tools to deploy SharePoint  more...

Core Configuration for Sharepoint 2010 ... platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides an introduction to Service Application for SharePoint 2010 and how to configure the service application and manage them as a SharePoint 2010 administrator. In addition, the course provides a walk through of SharePoint 2010 Central  more...

Planning Sharepoint 2010 Service Applications Component Strategy ... platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning Service Applications, and a component strategy. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-668 (PRO: Microsoft SharePoint 2010, Administration). Passing  more...

Planning a Sharepoint 2010 Upgrade ... platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into planning an upgrade strategy and designing a migration strategy in SharePoint. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-668 (PRO: Microsoft SharePoint 2010,  more...

Designing Sharepoint 2010 Security ... platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to designing security, architecture, and planning and deploying authentication methods. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-668 (PRO: Microsoft SharePoint 2010,  more...

Backing Up Restoring Monitoring Sharepoint 2010 ... platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning for SharePoint backup, recovery, and performance monitoring. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-668 (PRO: Microsoft SharePoint 2010,  more...

Sharepoint 2010 Maintenance Provisioning ... platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning for SharePoint maintenance and provisioning SharePoint components. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-668 (PRO: Microsoft SharePoint 2010,  more...

Planning for Search in Sharepoint 2010 ... platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning for search for SharePoint 2010. This course is one of a series in the SkillSoft learning path that covers the objectives for Microsoft Exam 70-668 (PRO: Microsoft SharePoint 2010, Administration). Passing this exam will  more...

Internet Explorer 8 Basic Features Internet Explorer 8: Basic Features Microsoft This course discusses the new and improved navigation features of Internet Explorer 8, including the Smart Address bar, caret browsing, and tab grouping. The search features have also been improved to make it quicker and easier for you to perform a search from the Internet Explorer 8 search box. The Favorites bar now has a wider functionality,  more...

Formatting and Managing Messages in Outlook 2003 Formatting and Managing Messages in Outlook 2003 Microsoft To demonstrate how to format and manage messages in Outlook 2003  more...

Configuring Rules Alerts and Junk Mail Settings in Outlook 2003 Configuring Rules, Alerts, and Junk Mail Settings in Outlook 2003 Microsoft To demonstrate how to organize, manage, and prioritize data using rules, alerts, and the Junk E-mail Filter in Outlook 2003  more...

Archiving and Storing Data and Using IRM in Outlook 2003 Archiving and Storing Data, and Using IRM in Outlook 2003 Microsoft To demonstrate how to back up and manage data in Personal Folders files, and to use Information Rights Management to control data communication in Outlook 2003  more...

Customizing Toolbars and Commands and Creating Forms in Outlook 2003 Customizing Toolbars and Commands and Creating Forms in Outlook 2003 Microsoft To demonstrate how to customize toolbars and commands, and to build and manage custom forms in Outlook 2003  more...

Exchanging Data with Excel 2007 Exchanging Data with Excel 2007 Microsoft In Excel 2007, there are a number of options for importing data and sharing data with other applications. Excel 2007 includes built-in functionality for importing text files and creating database queries to retrieve data from a variety of databases. Other applications, such as Access, Word, and Outlook, can also import Excel data. Using XML in  more...

Getting Started with Outlook 2007 ...ft Microsoft Outlook 2007 is an application used to manage your communication needs. It allows people to send and receive e-mail messages, and provides additional functionality to keep tasks, notes, appointments, and daily activities in one convenient location. This course addresses the basic features and functionality of Outlook 2007, including how to create e-mail messages, view and  more...

Using the Calendar in Outlook 2007 ...icrosoft Microsoft Outlook 2007 provides an easy-to-manage calendar that allows for creation and management of appointments, meetings, and events in a single interface. It also provides a To-Do bar that displays all calendar entries, including tasks and their deadlines, in a customized view that simplifies scheduling. This course demonstrates how to customize the Outlook 2007 calendar  more...

Using Contacts Tasks Notes and Customizing the Interface in Outlook 2007 ... Microsoft Outlook 2007 allows for easy creation and management of all contacts. It provides an easy to use interface for creating contacts, along with business cards, that can also be used for sending e-mail, making meeting requests and journal entries, as well as assigning tasks. Outlook also offers multiple views to easily manage and track tasks. In addition, it allows you to create and  more...

Configuring Rules Alerts and Junk E-mail Settings in Outlook 2007 ... 2007 provides you with the tools you need to efficiently manage your e-mail messages. By using predefined or custom rules and alerts, you can organize your messages by moving, deleting, and forwarding them appropriately, and you can even choose to send an automatic reply to incoming e-mail. Outlook 2007 also provides a Junk E-mail Filter to ensure that any spam or unwanted e-mail messages are  more...

Data Security Archiving and Working Offline in Outlook 2007 ... program also provides you with tools used to archive and manage the size of your mailbox to ensure that you can locally store your e-mail messages for future reference. With Outlook 2007 you can choose to work offline and access your e-mail messages without connecting to a server, and then synchronize Outlook with the server at a more convenient time. You can also connect to the Exchange  more...

Business Contact Manager with Outlook 2007 ...Manager with Outlook 2007 Microsoft Microsoft Outlook 2007 with Business Contact Manager helps to save time and improve sales and marketing to ensure excellent customer service by providing customer and contact management in one central location. It allows you to easily manage all your contacts, customer information, and opportunities in one location making it easier to find and manage.  more...

Advanced Data Management in Access 2007 ...Management in Access 2007 Microsoft You can use Microsoft Access 2007 to manage your data efficiently using advanced techniques. There are many advanced methods that can be used for modifying and enhancing tables, reports, queries, and forms in order to meet your business needs. This course explains and demonstrates retrieving and validating data, using subforms and subreports, as well as  more...

Programmability and Administration in Access 2007 ...oft Office Access 2007 makes it easy for you to share and manage data using the collaborative environment of a Microsoft Windows SharePoint site along with the many data management features available within Access 2007. This course explains how SharePoint sites can be used with Access and demonstrates options such as moving data to a SharePoint site, publishing data to a SharePoint site,  more...

Database Administration in Access 2007 ...oft Office Access 2007 makes it easy for you to share and manage data using the collaborative environment of a Microsoft Windows SharePoint site along with the many data management features available within Access 2007. This course explains how SharePoint sites can be used with Access and demonstrates options such as moving data to a SharePoint site, publishing data to a SharePoint site,  more...

Workflow Program Integration in Flash CS3 Workflow & Program Integration in Flash CS3 Adobe Once you get to grips with the basics of Adobe Flash Professional CS3, it's essential that you look at ways to optimize your workflow. Flash provides a number of features that allow you to streamline your work, speeding up the amount of time it takes to carry out tasks. Adobe Creative Suite 3.0 is a set of programs that ships with Flash CS3,  more...

Moving from an Operational Manager to a Strategic Thinker Simulation ...Manager to a Strategic Thinker: Simulation Once thought to be the ideal means of running a business, operational effectiveness is no longer considered a guaranteed avenue to success. Growth requires greater strategy. Strategy requires new modes of thought. To this end, many organizations are changing how they manage their people and how they position their products. Having recognized the  more...

Managing Virtual Teams ...ding virtual teams presents new challenges to leaders and managers. Virtual team leaders must find ways to successfully manage people who are separated by distance, time zones, and cultural differences. This course offers leaders a framework for successfully leading virtual teams. It outlines the key competencies that members of virtual teams should possess and offers guidelines for specific  more...

Cisco IUWNE 1 0 Access Point Management ...Management Cisco Cisco Certified Network Associate Wireless (CCNA Wireless) 640-721 Implementing Cisco Unified Wireless Networking Essentials 1.0 The primary function of an access point is to provide entry onto a network to wireless clients. However, access points can also be expected to monitor channels to detect rogues or interference, locate devices, or help troubleshoot network  more...

Cisco IUWNE 1 0 Cisco WCS Administration ...ify, the administration of wireless networks. The WCS can manage multiple access points and controllers as well as offer enhanced monitoring and security. WCS also includes tools for wireless LAN (WLAN) planning and design, RF management, location tracking, Cisco Intrusion Prevention System (IPS), and WLAN systems configuration, monitoring, and management. This course describes the process of  more...

Getting Started with ADO NET Connections Commands ... and services. This course identifies the various ways to manage ADO.NET connections and also details how to access data by using command objects and the DataReader object. Specific topics covered in the course include and introduction to ADO.NET, defining ADO.NET Connection objects, managing connections with Visual Basic 2008, and using ADO.NET command objects and DataReaders. This course is  more...

Viewing Navigating Data With ADO NET Data Sets Using VB 2008 ...Visual Basic 2008. Specific topics covered include how to manage and constrain data relationships in a DataSet using DataRelation objects and ForeignKeyConstraints, and accessing and manipulating data using DataViews and the DataViewManager. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET Framework 3.5,  more...

Updating ADO NET Data Sets with VB 2008 ... ADO.NET DataSets allow developers to easily update and manage data sources using Visual Basic 2008. This course examines how DataSets are used to update source data and also how to manage the integrity of the data being updated. Specific topics covered include updating data sources, committing changes to data sources, managing data integrity, and how to deal with data concurrency violations  more...

WCF Contracts Behaviors and Data Management ...Management Microsoft This course shows how to create and optimize .NET Windows Communication Foundation (WCF) service contracts, data contracts, and message contracts according to the requirements of a WCF application. It details the roles of channels and how to choose an appropriate binding for an application. It also covers how to implement different data serialization and encoding  more...

Activities Rules and Conditions in WF with VB 2008 ...ramework 3.5 provide developers with a variety of ways to manage the execution of Windows Workflow Foundation (WF) applications. This course explores how to use activities, rules, and conditions to control the way WF applications execute. Specific topics covered include creating and using activities in workflows, utilizing custom activities, applying rules and rule sets, and implementing  more...

Transactions Compensations and Runtime Services in WF with VB 2008 ...ramework 3.5 provide developers with a variety of ways to manage transactions, compensations, and runtime services in Windows Workflow Foundation (WF) applications. This course explores how to use these techniques to control the way WF applications manage a large number of simultaneous tasks, and also implement persistence of workflows and error handling. Specific areas covered include  more...

SQL Server 2008 Database Management ...Management Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Implementation and Maintenance (Exam 70-432) Database maintenance is an ongoing task for SQL Server 2008 administrators. This requires the integrity of the database to be checked, the database size to be kept to a minimum by ensuring the files are the correct sizes, and maintenance tasks to be run regularly.  more...

SQL Server 2008 Data Management ...Management Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Implementation and Maintenance (Exam 70-432) SQL Server 2008 provides table and index partitioning to allow data to be stored across multiple filegroups within a database. This makes tables and indexes that contain large amounts of data more manageable. Partitions in the database may need to be split to allow  more...

Creating Modifying Table Index Partitions in SQL Server 2008 ...33) SQL Server 2008 offers the use of partitions to manage subsets of data for large tables and indexes. Partitions can be used to improve the read/write performance on tables within a database by allowing the data within tables to be spread across multiple filegroups, whereas standard tables must be contained within a single filegroup. Data that is stored within partitions is treated as  more...

Performing Advanced Query Techniques in SQL Server 2008 ...ults in a query. Transact-SQL also provides features that manage international concerns with regards to stored data, such as the collation and sort order. This course demonstrates how to perform advanced query techniques to manipulate data. It also identifies how to work with the COLLATE clause to manage international considerations when working with data. This course is one of a series in the  more...

Implementing SQL Server 2008 Integration Services ...usiness Intelligence services to help clients develop and manage sophisticated business intelligence solutions. With the Database Engine at its core, SQL Server 2008 offers integration, reporting, and analysis tools to access and process the data necessary to create business solutions. This course gives an overview of the importance of business intelligence in today's competitive market and  more...

Maintaining SQL Server 2008 Reporting Services .... SQL Server 2008 also provides the ability to deploy and manage the report server and content using the Report Server Web Service and command-line tools. This course describes how to use these tools to automate administrative tasks and manage reports remotely through the web interface. It also outlines the options for monitoring server performance, report activities, and statistics using  more...

Implementing SQL Server 2008 Analysis Services Solutions ...ysis Services and introduce the tools that can be used to manage and deploy analysis services. In addition, the course will discuss data sources and data source views, including how to create, modify, and delete them. This course will also show how to create a SQL Server 2008 Analysis Services cube. This includes how you would use the Cube Designer, how you would define dimensions, define  more...

Oracle Database 11g Using AWR Defining Problems ...f-tuning purposes. This course explains how to create and manage AWR snapshots, and demonstrates how to use the snapshots to generate individual AWR reports as well as AWR compares period reports. It discusses the identification of performance issues, setting the tuning priorities, how to tune depending on the particular application life cycle phase, and the steps involved in implementing  more...

Oracle Database 11g Metrics Alerts Baselines AWR Tools Services ...ds are monitoring objects that can be used to monitor and manage the performance tuning of an Oracle Database 11g environment. Automatic Workload Repository (AWR) based tools can be used to tune automatic maintenance tasks and generate and read ADDM and ASH reports. This course demonstrates how to create static and repeating baselines, compute baseline statistics, define alert thresholds, and  more...

Oracle Database 11g Problem SQL Statements Oracle Optimizer Oracle Database 11g: Problem SQL Statements & Oracle Optimizer Oracle Oracle Database 11g helps to identify problem SQL statements using Oracle Optimizer and execution plans. This course discusses SQL statement processing and the role of the Oracle Optimizer and execution plans. It also explains how to generate and view execution plans using the DBMS_XPLAN package, the EXPLAIN PLAN command,  more...

Oracle Database 11g Tuning PGA Temporary Space AMM ...y tablespaces. Automatic Program Global Area (PGA) memory management adapts the SQL memory allocation based on PGA memory available, SQL operator needs, and system workload. A temporary tablespace is used to store transient data generated explicitly by the user and implicitly by the system. This course explains how to diagnose PGA memory and temporary tablespace issues and demonstrates how to  more...

Oracle Database 11g Segment Space I O and Performance Tuning .... This course explains how to use Automatic Segment Space Management (ASSM) to tune segment space usage, how to shrink segments using SQL or the Enterprise Manager, and how to use table compression. Automatic Storage Management (ASM) capabilities save you time by automating manual storage and thereby increasing your ability to manage larger databases (and more of them) with increased  more...

Oracle Database 11g RAC Database Oracle Clusterware Admin ...abase and Oracle Clusterware, including Oracle Enterprise Manager. This course explains how to use Enterprise Manager cluster database pages to administer a RAC database and how to carry out various administration tasks on Oracle Clusterware. It discusses how to manage RAC instances, Oracle Clusterware and resources, voting disks, VIP addresses and the CRS framework, and initialization  more...

Oracle Database 11g Configure Manage Use Services in RAC ...Manage & Use Services in RAC Oracle A service is a grouping of related tasks within a database with common functionality, quality expectations, and priority relative to other services. It provides a single-system image for managing competing applications running within a single instance and across multiple instances and databases. Using standard interfaces, such as the Database  more...

Oracle Database 11g Enterprise User Security Proxy Authentication ..., and the security challenges by centralizing storage and management of user-related information in a Lightweight Directory Access Protocol-compliant directory service. This course describes the basic components of Enterprise User Security. It shows the architecture of this feature and describes the installation process. The components required to create and manage an enterprise user are  more...

Oracle Database 11g Privileges Roles Application Contexts Oracle Database 11g: Privileges, Roles & Application Contexts Oracle Authorization is the process that determines the privileges that the user is allowed to exercise. In the Oracle database, authorization is determined by the grant of system and object privileges. This course covers implementing roles, enterprise roles, and the securing of objects through procedures. It also describes how  more...

Oracle Database 11g R2 Installation Oracle Restart ...tructure, use ASMCA to create disk groups, and create and manage ASM volumes and the Cluster File System. It also outlines how to install Oracle Database 11g, enable direct NFS, using online patching, and use Oracle Restart to manage the components. It is one of a series of courses in the SkillSoft learning path that covers the objectives for the Oracle exam 1Z0-050 Oracle Database 11g: New  more...

Oracle Database 11g R2 ASM Storage Partitioning Enhancements .... It also demonstrates how to use ASM fast mirror resync, manage ASM users, disk groups, ACLs, and Intelligent Data Placement, as well as table compression, SQL Access Advisor, and segment creation. It is one of a series of courses in the SkillSoft learning path that covers the objectives for the Oracle exam 1Z0-050 Oracle Database 11g: New Features for Administrators, which is an upgrade path  more...

Oracle Database 11g R2 Using Change Management Solutions ...Management Solutions Oracle Oracle Database 11g Release 2 is designed for data center environments that are rapidly evolving and changing to keep up with business demands, enabling DBAs to manage change effectively and efficiently. Oracle Database 11g Release 2 offers significant advances in the areas of automatic diagnostics, supportability, and change management. It can be expensive for  more...

Oracle Database 11g R2 SQL Monitoring Performance Enhancements ...s in real-time and to allow the database to automatically manage its own memory and gather optimizer statistics. These features enable the DBA to ensure the optimal memory sizes are being used for the database using Automatic Memory Management, and that SQL statements are running properly by monitoring them in real-time using Enterprise Manager. It also offers a new feature to conceptually  more...

Oracle Database 11g R2 Backup Recover Archive Repair Data ... and recover database, archive backups, using TSPITR, and manage the recovery catalogs. It also demonstrates how to use the Flashback Data Archive, Flashback Transaction Backout, LogMiner, and Data Pump as well as use the Data Recovery Advisor. This course is one of a series in the SkillSoft learning path that covers the objectives for the Oracle exam 1Z0-050 Oracle Database 11g: New Features  more...

Oracle Database 11g R2 Oracle Scheduler Secure Backup ... email notifications, create file watchers and create and manage remote database and multiple destination jobs. It also discusses the Oracle Secure Backup Cloud module. This course is one of a series in the SkillSoft learning path that covers the objectives for the Oracle exam 1Z0-050 Oracle Database 11g: New Features for Administrators, which is an upgrade path for Oracle Database 10g  more...

Oracle Database 11g R2 Database Creation Instance Management ...Management Oracle Oracle Database 11g Administrator Certified Associate 1Z0-052 Oracle Database 11g: Administration Workshop I Release 2 As an Oracle Database administrator, it is important to plan the database to ensure that the database software is installed properly. Planning involves the logical storage structure, the overall design, and a backup strategy. It is also important to  more...

Oracle Database 11g R2 The ASM Instance Network Connectivity ... Oracle Database 11g Release 2 offers Automatic Storage Management (ASM), which eliminates the need for many tasks that are required on a non-ASM storage environment by the DBA. Some of these tasks include I/O performance tuning, file system, cluster file system, and raw device management, and data file movements and reorganizations. When ASM is used, an ASM instance is also used. The ASM  more...