From Online Training Directory
FrontPage 2000 Level 1 



Students will learn the tricks to help them create, edit, and manage
Web pages easily. The skills introduced include examining the working screen; getting familiar with the new
Task Panes; creating new
Webs; entering, modifying, and formatting text; incorporating graphics; applying themes; managing Webs; and previewing and publishing Webs.
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Microsoft FrontPage 2002 Core 



Students will learn the tricks that will help them create, edit, and manage
Web pages easily. The skills taught include examining the working screen; getting familiar with the new
Task Panes; creating new
Webs; entering, modifying, and formatting text; incorporating graphics; applying themes; managing Webs; and previewing and publishing Webs.
more...
Microsoft Excel 2002 Core 



This comprehensive course teaches students the basic and intermediate features of
Excel 2002 so they can easily create and modify spreadsheets. Students will become familiar with
Excel`s introductory-level new features, such as smart tags and speech recognition, as well as how to manage workbooks, print worksheets, create charts, and integrate workbooks with the
Web.
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Access 2002 MOUS 



This course introduces students to the new features in
Microsoft Access 2002 that set it apart from
Access 2000. This includes speech recognition and the new
Task Pane, as well as basic elements that compose an
Access database. As the course becomes more advanced, students will gain a more complete understanding of how to effectively create and use the primary database objects in Access and how to
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From Serebra Learning Corporation
Managing Yourself 


...manage yourself better
One aspect of improving performance is to manage yourself better. This course presents a range of techniques for improving your performance at work - and they require no-one else but YOU to make them work. The techniques will enable you to:
Take responsibility for your performance at work
Develop your expertise in self management techniques and above all
Get things
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Linux Administration Part 1: Installation and Administration 
The third course in the
Linux Essentials series introduces the learner to basic system administration. It begins by covering
Linux system installation, the startup and shutdown processes, and system configuration. The course then teaches learners to install applications and manage users. It also examines system backup from an administrator's perspective. Finally, the course examines system
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Linux Administration Part 2: Hardware and Programming 
The fourth course in the
Linux Essentials series examines some of the specific hardware and multimedia solutions that an administrator might implement. The learner will learn how to add and manage printers, serial devices and additional disk storage for a
Linux system. The course also examines how to set up sound, graphics, and video when configuring Linux clients. Finally, this course covers some
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The Eurocamp Case Study 1: Overview 


...re. Successful organisations rarely win by accident. They manage their financial strategy and decisions -- balancing risks and rewards -- satisfying the financial needs of the business as well as the expectations of investors. This course explores some of the key concepts of financial strategy and applies them to
Eurocamp, a
UK-based travel company. It will:
Provide you with an overview of
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Colt and Winchester Case Study 6: The Dynamic Growth Option 


...re. Successful organisations rarely win by accident. They manage their financial strategy and decisions -- balancing risks and rewards -- satisfying the financial needs of the business as well as the expectations of investors. This course explores the financial issues involved with diversifying and growing through acquisition. The course covers:
What the growth strategy of
Diversification more...
Babcock and Wilcox Case Study: Operations Overview 


...Management has never been more sophisticated, nor more demanding. The pressure to improve quality; the need to manage materials and people more cost effectively; the drive to manage capacity more flexibly; and develop control systems which highlight problems while there's still time to do something about them, conspire to make the role of
Operations Manager one of the most challenging of all of
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Royce Hotel Case Study 1: Understanding the Business 


...Management has never been more sophisticated, nor more demanding. The pressure to improve quality; the need to manage materials and people more cost effectively; the drive to manage capacity more flexibly; and develop control systems which highlight problems while there's still time to do something about them, conspire to make the role of
Operations Manager one of the most challenging of all of
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Royce Hotel Case Study 2: Planning and Control 


...Management has never been more sophisticated, nor more demanding. The pressure to improve quality; the need to manage materials and people more cost effectively; the drive to manage capacity more flexibly; and develop control systems which highlight problems while there's still time to do something about them, conspire to make the role of
Operations Manager one of the most challenging of all of
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Royce Hotel Case Study 3: Inventory 


...Management has never been more sophisticated, nor more demanding. The pressure to improve quality; the need to manage materials and people more cost effectively; the drive to manage capacity more flexibly; and develop control systems which highlight problems while there's still time to do something about them, conspire to make the role of
Operations Manager one of the most challenging of all of
more...
Royce Hotel Case Study 4: Quality 


...Management has never been more sophisticated, nor more demanding. The pressure to improve quality; the need to manage materials and people more cost effectively; the drive to manage capacity more flexibly; and develop control systems which highlight problems while there's still time to do something about them, conspire to make the role of
Operations Manager one of the most challenging of all of
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Royce Hotel Case Study 5: Process 


...Management has never been more sophisticated, nor more demanding. The pressure to improve quality; the need to manage materials and people more cost effectively; the drive to manage capacity more flexibly; and develop control systems which highlight problems while there's still time to do something about them, conspire to make the role of
Operations Manager one of the most challenging of all of
more...
Royce Hotel Case Study 6: Bringing it Together 


...Management has never been more sophisticated, nor more demanding. The pressure to improve quality; the need to manage materials and people more cost effectively; the drive to manage capacity more flexibly; and develop control systems which highlight problems while there's still time to do something about them, conspire to make the role of
Operations Manager one of the most challenging of all of
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Apply the Theory: The Ford Motor Company Case Study 


...Management has never been more sophisticated, nor more demanding. The pressure to improve quality; the need to manage materials and people more cost effectively; the drive to manage capacity more flexibly; and develop control systems which highlight problems while there's still time to do something about them, conspire to make the role of
Operations Manager one of the most challenging of all of
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Control-T 


This course provides a detailed introduction to the
Control-T product and how it is used to manage removable media. The student is led through an introduction of the Control-T components and facilities. Each component that is involved in the operation of the tape management system is reviewed in detail. Practical examples are provided throughout the course.
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IBM Lotus Domino Designer 6: Preparing Domino R4 Developers 
This is the second course of the series on the new features of
Domino 6. This course teaches how to manage
Web users and files. You will also learn how to control mail and about the
LDAP enhancements in Domino 6. Finally, you learn about performance optimization in Domino 6. This includes monitoring the server environment and the various methods used to improve performance.
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Cisco Internetwork Design Part 2: TCP/IP Network Design 


The second course in the
Cisco Internetwork Design series covers IP Addressing. It focuses on routing protocols and considerations as well as security considerations that you will need to consider with a
TCP/IP network. It also covers the various addressing choices you have when designing a TCP/IP network and how to manage your IP addressing options. It also covers multicast addressing
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Diversity: What Managers Should Know 
In
Diversity:
What Managers Should Know, participants acquire the knowledge and skills to welcome and manage a diverse workforce. Participants review what diversity is and how it influences relationships between co-workers. They learn to differentiate between-and overcome-stereotyping, prejudice, and discrimination. They acquire the communication skills they need to maximize the advantages of
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Oracle Applications 11i General Ledger: Set Up 
...ral
Ledger (
OGL), enter journal entries, develop budgets, manage transactions between multiple companies, and prepare financial reports. The course guides students through the entire general ledger accounting cycle. Students create a set of books by defining a chart of accounts, a calendar, and currencies. Simulations allow students to practice tasks such as creating, adjusting, and posting
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Microsoft Word 2000 Fundamentals 
This course provides participants with the fundamental skills to use
Microsoft Word 2000 on a daily basis in their workplace. At the completion of this course, students will learn how to create and insert text in a
Word document; format text in a document; send and save files in Word; and manage and organize documents.
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Microsoft Word 2000 Expert User 
This course provides participants the knowledge to use the advanced features of
Microsoft Word 2000. At the completion of this course, students will learn to perform advanced text editing and handling operations; manage documents within a workgroup environment; and insert table of contents, cross-references and bookmarks in a document.
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Solutions Development Discipline - Part 1 


This course is the first part of a three part series for IT Professionals. This series will discuss
Microsoft's philosophy on team organization, introduces a milestone-driven process model to manage the risks inherent in a dynamic environment, and provides an architectural framework for
MultiThreaded development that emphasizes reusability and distribution.
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Solutions Development Discipline - Part 2 


This course is the second part of a three part series for IT Professionals. This series will discuss
Microsoft's philosophy on team organization, introduces a milestone-driven process model to manage the risks inherent in a dynamic environment, and provides an architectural framework for
MultiThreaded development that emphasizes reusability and distribution.
more...
Solutions Development Discipline - Part 3 


This course is the final part of a three part series for IT Professionals. This series will discuss
Microsoft's philosophy on team organization, introduces a milestone-driven process model to manage the risks inherent in a dynamic environment, and provides an architectural framework for
MultiThreaded development that emphasizes reusability and distribution.
more...
Microsoft Windows 2000 Network Infrastructure Administration Part 1: DHCP, DNS, and WINS 


This is the first course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot
DNS,
DHCP,
Remote Access,
Network Protocols, IP Routing, and
WINS in a
Windows 2000 network infrastructure. At the completion of this course, students will learn to identify DHCP concepts; identify procedures to
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Microsoft Windows 2000 Network Infrastructure Administration Part 2: Remote Access 
...onals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot
DNS,
DHCP,
Remote Access,
Network Protocols, IP Routing, and
WINS in a
Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the requirements for establishing a remote access connection; integrate DHCP with remote access; administer remote
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Microsoft Windows 2000 Network Infrastructure Administration Part 3: IP Routing 
This is the third course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot
DNS,
DHCP,
Remote Access,
Network Protocols, IP Routing, and
WINS in a
Windows 2000 network infrastructure. At the completion of this course, students will learn to install and configure Windows 2000 network protocols;
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Microsoft Windows 2000 Network Infrastructure Administration Part 4: Security 
...onals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot
DNS,
DHCP,
Remote Access,
Network Protocols, IP Routing, and
WINS in a
Windows 2000 network infrastructure. At the completion of this course, students will learn to encrypt a file; add and remove a recovery agent; identify the benefits and protocols of
Internet Protocol Security (
IPSec);
more...
Microsoft Windows 2000 Network Infrastructure Administration Part 5: Enterprise Management 
...onals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot
DNS,
DHCP,
Remote Access,
Network Protocols, IP Routing, and
WINS in a
Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the components of
Network Address Translation (
NAT) and the procedures for adding the NAT protocol; create and configure
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Java 2 Programming Part 3: Core Language APIs, Threads, and Exceptions 
This is the third course in a five-part series on
Java 2 Programming. The Java platform is based on the idea that the same software should run on many different kinds of computers, consumer goods, and other devices. Java software works on any device from mobile phones to supercomputers and is incorporated into all major
Web browsers. This course covers the function of packages in Java, including
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Win2000 Dir Serve Man Optimizing Active Dir Components 
...xplanation of
Active Directory components and how to best manage these components. First, you will learn about the different types of user accounts in
Windows 2000, and how to create and manage local and domain user accounts. Next, you will learn how to locate, move and control access to Active Directory objects, as well as how to manage permission inheritance between Active Directory objects.
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Microsoft Excel 97 Basic 
... Excel 97, students learn how to build, edit, format, and manage worksheet and charts. Performance-based
Pre- and post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and online glossary make the
CBT a great reference tool long after course completion. This course is designed to help individuals who want to achieve basic
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Microsoft Access 97 Basic 
This highly interactive
CBT contains five units that cover basic
Access skills. Through step-by-step instruction within a realistic simulation of
Microsoft Access 97, students learn how to create and manage data and tables, create forms and reports, and modify a database structure. This course is designed to help individuals who want to achieve basic proficiency in MS Access 97. Individuals who
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CompTIA Linux 2004 Security 
This series covers basic installation, operation, and troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. The audience includes
Professionals who want to
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Project Management Professional Time Management II 


...Management:
Time Management II, is the fourth of eleven courses in this curriculum. After the completion of this course you will be able to determine the appropriate project activities to crash, determine the appropriate project activities to fast track and identify the implications of resource leveling. The Prime-Project Management Professional curriculum introduces advanced level project
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From Executive-level Sale to Strategic Partnership 
Selling at an executive level doesn't stop when the contract is signed. To develop the business and prevent attack from the competition, major accounts need nurturing. This course illustrates how knowledge of various corporate cultures will give you a customer compatible approach that safeguards and maximizes your account revenue. Salespeople who sell at an executive level and obtain and maintain
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Sales Buyer Reactions 


Concluding the
Sale:
Buyer Reactions, is the fifteenth of sixteen courses in this curriculum. After the completion of this course you will be able to identify the steps involved in supporting a favorable reaction, identify guidelines for dealing with low reactors, list the steps in handling objections, and manage objections using a five-step approach. The
PrimeSales curriculum engages sales
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The Manufacturing Industry Overview Version 2 
...industry seem to be taking this lesson from the legendary management guru,
Peter F. Drucker, very seriously now. The manufacturing industry - the powerhouse driving many economies - has been reeling under the most challenging time in its history. Manufacturers are striving to be more innovative, compete globally, and expand and market their products to emerging markets worldwide. Intense
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The Insurance Industry Overview Version 2 
...individuals and businesses, insurers are striving hard to manage their own risks in the wake of natural and human-made disasters, financial setbacks, and governance scandals. As margins are squeezed in the face of low underwriting profitability and the cushion of investment returns begins to shrink, insurance companies are looking to sharpen their marketing efforts, cut overheads, and reduce
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Technical Support Essentials 
These days, technical support agents (
TSAs) can't provide world-class technical service and support unless they understand contact center technology. They also need to understand the various elements and stages of a call--and what to do with the information gained. This course explains contact center technology and
TSA activities. It covers the technology that links the TSA to the customer and to
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Inbound Call Center Management Leadership 
...hip skills? Are you aware that even if you are a fabulous manager, you may not be an effective leader? As a call center manager, how can you motivate everyone, including senior management, to work together toward a common goal? As you progress through this "
Inbound Call Center Management:
Leadership" course, you will become aware that enhancing your leadership skills can move you closer to your
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