Manage Telephone Seminars - Training Resources

Discover the Secrets of Microsoft(R) Excel Pivot Tables ...ho maintains database-like data invariably needs tools to manage and analyze the data beyond mere sorting and filtering. Excel 's pivot table feature gives you a quick and powerful way to create summary cross-totals combined with an enormous flexibility to restructure your results with simple dragging of fields. Whether you need the ability to create a quick look at the data for that important  more...

The New World of EEO: What Is Coming ...hich create claims and liability. Learn first-hand how to manage these claims, negotiate and settle them and be in a defensible position should a claim be made. Failing to implement these strategies will continue to result in an increase in claims and the potential for significant adverse rulings against employers. This teleconference is critical for employers who want to reduce the possibility  more...

How to Successfully Identify, Propose, Win and Manage Government Contracts BenefitsSmall and medium-sized businesses often experience difficulty conducting business with the federal government. They also do not know of the many tools and resources at their disposal. This teleconference provides those responsible for or trying to penetrate the federal government market space with valuable insight into the intricacies of the federal government acquisition lifecycle. It  more...

Creating and Using a Salary Increase Matrix ...est and most direct ways to link pay with performance and manage turnover. Sharing of pitfalls that many companies encounter when implementing a matrix and how to avoid them will be addressed. The teleconference will provide insight into varying types of merit matrix models as well as an example of the implementation process. Human resource managers, payroll and benefits professionals,  more...

How to Succeed at Selling to Difficult Customers ...n't acquiesce to their demands. Learn how to pro-actively manage your most difficult customer relationships and turn them into thriving and profitable opportunities. Level the playing field and sell from a position of strength. You'll gain valuable insight on how to create and sell value, understand what really motivates your customers, gain access to the right people, qualify opportunities up  more...

Strengthening Self-Esteem, Resilience and Body Image in Adolescents ...will explore ways to teach adolescents to own, accept and manage their feelings, to understand the impact of negative self-talk in promoting stress, self-doubt, and worry, and how to talk back in order to change internal messages and build self-confidence. Learning Objectives - You will be able to discuss what helps to grow self-confidence and promote resiliency. - You will be able to  more...

Statement of Work (SOW) Contract Fundamentals ...hout it, you can't compete or communicate. Those who have managed contracted work know that poorly written statements of work can lead to communication breakdowns, misunderstandings, disputes, rework, delayed completion and added expense. In this teleconference, you will learn how to write a statement of work that is easy to understand and manage. This means you will learn how to create a  more...

Employee Wages: Administration of Caps, Freezes, Reductions and Furloughs ...ve pared many workforces to the bone, but the pressure to manage costs is relentless. Adjustments to compensation and to working time can be viable alternatives to job cuts, but they are not without legal risk. This teleconference will address the legal and business cases for compensation adjustments and provide a road map for implementing wage cuts, caps and freezes so that employers can  more...

Microsoft Outlook 2007 Tips and Tricks ...utlook is a powerful, feature-filled personal information manager but many users are overwhelmed by the features and options available and never take full advantage of the potential it offers for managing email, calendar and contacts. They don't discover the time-saving shortcuts Outlook provides or utilize the many options included in Outlook. This teleconference offers a quick course in using  more...

Data Mapping and Electronic Information Management (EIM) - Risk Management for Daily Efficiency and Litigation-Preparedness BenefitsIn the digitized world of the twenty-first century, it is more important than ever for every organization to know as much as possible about the information it creates, stores, receives and maintains. As an attendee at this teleconference, you will learn from an expert how to develop multipurpose menus or charts of key storage locations and contents and use data-mapping to achieve  more...

Employee Safety and Health Systems: Cutting Injuries Using the Team Approach ...mittees involve a small number of employees and are often managed by the individual responsible for the facility safety and health system. The problem is that the success of the committee, and thus the system success, is predicated by the authority given to the committee and its leadership which in most cases is low to nonexistent. The bottom line is that employee safety will be as good as  more...

Managing Employee Absenteeism and Tardiness BenefitsManaging absenteeism and tardiness can be a sticky issue - it is rarely a black and white issue. There are mandatory leave laws that have to be incorporated into your leave policies and some of those can create restrictions on how to administer your leave policies. There are also some restrictions on disciplining employees when they appear to abuse policies. This teleconference will help  more...

Commodity Risks: How to Identify and Implement a Corporate Hedging Program ...manage the risks associated with changes in commodity prices and their effect on the bottom line. Such firms often wonder if there is a way to manage the risk differently - could they identify the risk in advance, anticipate the impact and mitigate the changes such that their bottom line is preserved? Yes. This teleconference will help you identify the risks of commodity price changes to your  more...

From TV to Twitter: Working With the Media During a Crisis ...important - sometimes even more important - than how they manage the problem itself. Whether it's a natural disaster, accident, sensational crime or political controversy, the public and the media demand answers and information now, whether through traditional or new social media channels. Managing and surviving a crisis depends on your ability to respond quickly, to communicate with authority  more...

Curbing FMLA Abuse: How to Manage Manipulative Employees BenefitsEmployers are often the victims of FMLA abuse. The regulations are employee friendly and many employees have figured out how to play the FMLA game to avoid working and being held accountable for their absences. These issues can wreak havoc on productivity in the workplace. This teleconference will help you understand what you can do to use the FMLA regulations to curb FMLA abuse. This  more...

Measuring Inefficiency on a Construction Project BenefitsEfficiency is often the key to profitability. Conversely, inefficiency boosts costs, busts budgets and kills profits. Given the consequences, understanding and managing the efficiency of construction is important to everyone on the project - from the contractors, subcontractors and suppliers that experience inefficiency to the owners and design consultants whose actions can lead to  more...

Completing and Submitting the EEO-1 Report By September 30 BenefitsIn this interactive teleconference, you will learn the EEO-1 reporting requirements as well as practical, easy to use approaches to completing and submitting the EEO-1 report by the filing deadline. This engaging teleconference will also explain the EEOC's and OFCCP's systemic discrimination enforcement initiatives. From understanding the EEOC's and OFCCP's new focus on these issues to  more...

Not in My Backyard (NIMBY): Overcoming Development Resistance BenefitsNIMBY resistance to land use proposals can add millions to the cost of the development project and add months to the permitting process. This teleconference will provide practical, actionable tools to anticipate and avoid community resistance to controversial land use projects and to actively build community enthusiasm for the proposal. We'll begin with an in-depth look at managing hostile  more...

Building Green Without Losing Green: Managing Risk in Sustainable Design and Construction Contracts ...the green development context. You will also learn how to manage and mitigate emerging risks present in green design and construction contracts. Contractual risk mitigation will be analyzed from the perspective of both the owner/developer and the design/construction professional. This teleconference will also review examples of asserted green claims and relate such claims to previously  more...

Managing Post-Construction Claims ...inevitably arise. This teleconference will explore how to manage such claims, focusing on identifying and addressing the particular issues that have the potential to minimize the adverse impact of post-construction claims. You will be able to discuss physical failures and warranty issues. You will be able to point out code violations. You will be able to recognize difficult issues in  more...

Minimize Risk with Legal Case, Matter and Practice Management Systems ...management systems and processes will help your practice become more efficient and effective in all aspects of operating your practice and addressing the needs of clients. Whether you are a litigator or a transactional attorney, in private practice or in a legal department, this seminar will focus on the functions and advantages of case, matter, and practice management system software and  more...

Excel Formulas and Functions De-Mystified: Manage Your Excel Worksheets With Power and Confidence as You Master Formulas and Fun BenefitsAnyone using Excel invariably needs to create and understand how to use formulas and functions. For some Excel users, it is the centerpiece of what they do on daily basis. Many Excel formulas involve simple mathematical constructions using addition, subtraction, multiplication and division, but sometimes you need more complex formulas to reach an answer. Excel has more than 300 built-in  more...

Understanding the Complexities of OCIPs and CCIPs Insurance Programs ... result in significant savings if properly structured and managed. While historically available only on the largest of projects, more recently these programs have been used on projects as small as $25 million in construction costs. Another variant known as the rolling wrap-up is becoming more popular for businesses that build multiple projects or maintain a number of large facilities. In order  more...

Effective Management of Off-Site Employees BenefitsHaving employees telecommute has evolved from being a personal convenience to a good business strategy, and now taking our current economic challenges it is a business necessity. It has become an imperative to effectively manage employees who are not reporting daily to the normal work site. This 90-minute teleconference will discuss how to properly manage off-site employees, the pitfalls  more...

Dynamic Tips for Effective E-Discovery ...implications. Paralegals and legal assistants - the 'case managers' during discovery - are perhaps the people most dramatically impacted by the way electronic discovery continues to change case workflow, yet many paralegals and other legal professionals remain unprepared to thoroughly manage it. This teleconference introduces you to e-discovery basics and helps you understand the complexities  more...

Storm Water Best Management Practice (BMP) Inspection and Maintenance ...per inspection and maintenance of BMPs. Storm water best management practices require regular inspections and maintenance to ensure long-term proper function. Inspections are the most effective way to detect and avoid potential problems before they become a liability. This teleconference will review the regulatory drivers behind inspection and maintenance of storm water best management  more...

Best Practices to Manage Your Multistate Payroll BenefitsPayroll personnel are continually faced with legal and practical challenges associated with employee benefits, overtime, nonexempt employee requirements, employee bonus payments, confusing payroll forms, etc. Not only do you have to know your own state laws but often times neighboring state laws if you have employees across state lines. The taxability of employee benefits is confusing and  more...

Managing Employees' Pre-Existing Conditions: Strategies for Reducing Injury Losses nBy attending this teleconference, you will learn the fundamentals of managing employees with pre-existing health conditions. In addition to an understanding of the interplay between federal laws prohibiting discrimination against health conditions and state workers' compensation laws, you will learn the nuances of distinguishing between pre-existing conditions and new work-related injuries. Learn  more...

How To Prevent Construction Projects From Going Bad ... can and should be taken to help anticipate, identify and manage the problems inherent in the construction process. n nThis teleconference is intended to benefit attendees who want to have a better understanding of the pitfalls of the construction process and how to meet them head on. It will provide a summary level discussion of the aspects of construction that can often lead to a bad project  more...

Demand-Side Water Conservation Initiatives ...ivate companies nationwide develop effective solutions to manage increasing water demands with dwindling water resources. Our team has a proven track record in water conservation and drought preparedness evaluation and implementation to help your organiza¬tion achieve water efficiency objectives. This teleconference will help your organization understand the factors causing the problems and  more...

Patients' Rights Update ...n admission? Practically, how does a health care provider manage expectations, of both the patient and family or friends, when a patient refuses care or reaches the end of his or her life? This teleconference will address the current state of patients' rights and provide guidance into managing these situations. n nLorman Business Center, Inc. dba Lorman Education Services is an approved  more...

Management and Protection of Wetland Buffers ...state regulatory mechanisms that have been promulgated to manage jurisdictional wetlands, these important areas are often overlooked or purposefully ignored. This teleconference will review the ecological benefits and functions of wetland buffers, and will discuss management and protection of these important features. n nLearning Objectives n- You will be able to explain what a wetland buffer  more...

A Practical Guide for Using Litigation Technology During Discovery and at Trial nThe use of technology during discovery and at trial is now a requirement for the modern practice of law. Using and managing these complex systems in a cost effective and advantageous manner is a major challenge. This teleconference is intended to provide you with a practical guide to successfully use electronic discovery and trial presentation software; manage large document productions and  more...

Design Tips for Rain Gardens: Storm Water and Runoff Control nRain gardens have been used to beautify landscapes while improving runoff quality since their inception in Prince George's County, Maryland, in the early 1990's. Research has shown that their cousin, bioretention, does a very good job of reducing pollutant loads, reducing runoff volumes and increasing infiltration, spurring regulators to look favorably on these practices. What these systems look  more...

Mitigating the Impact of Construction Projects: Hurdles to Project Success nAll construction projects have impacts on their surroundings, including neighbors, businesses, communities and the physical environment. These impacts frequently are the center of controversy surrounding a project and can lead to unnecessary delays, lost productivity, added project costs and bad public relations. This teleconference will provide you with practical strategies for identifying and  more...

Current Issues in Construction Lending ... buildings, the focus of bankers has shifted to portfolio management as opposed to new business development. With this in mind, this teleconference will review loan portfolio techniques and strategies required to stay on top of troubled borrowers who cannot sell their products. Some of the techniques include performing adequate interest carry analysis, understanding your rights afforded in the  more...

Conducting Successful HR Audits ...'s certainly one of its largest expenses. Yet many of the management techniques and assessment tools used to manage and assess other assets and processes of the organization have not been applied to HR. That is changing. As the implications and risks of misaligned, mismanaged and unlawful employment practices become more obvious, organizations are increasingly turning to HR audits to help them  more...

Reducing Insulin Errors ...nts. Moreover, insulin may be the preferred medication to manage glucose while patients are hospitalized. The Joint Commission of Accreditation of Healthcare Organizations and the Institute for Safe Medication Practice continue to identify insulin as one of the top 5 high alert medications. This teleconference will investigate the factors that contribute to insulin errors, practices that can be  more...

Investing IRAs and Qualified Plan Rollovers in Real Estate, Franchises, Start-Ups and Other Private Investments - Techniques and ... real estate and small businesses that they may intend to manage or otherwise be personally involved in. This trend has accelerated in recent years as syndicators, entrepreneurs, private fund managers and franchisors have come to view IRAs and qualified plan rollovers as sources of capital. This raises significant policy and enforcement issues for government regulators, especially with the  more...

Using Medical Certifications to Minimize Employer Liability: FMLA, ADA and Workers' Comp ...pid change, the principles you should use to successfully manage these issues remain largely unchanged, and proper certifications remain a central part of that strategy. This teleconference will review the recent changes, with special attention to how they affect the process of managing employee health issues to minimize litigation and, where it cannot be avoided, to put your company in the  more...

Intermittent Leave Under FMLA nThis teleconference is designed to assist you in effectively managing FMLA leave taken on an intermittent or reduced-schedule basis. You'll learn the basics of intermittent and reduced-schedule leave, including the circumstances under which such leave must be made available to employees and how you should track these leaves. The teleconference will also address notice and certification issues as  more...

Medical Privacy Rights of Minors nMedical providers and others who come into contact with medical or health records are often subjected to complex and conflicting requirements to maintain the confidentiality and restrict the use of the information. When those providers and others deal with minors, the complexity increases dramatically. When the right of an individual to privacy and security with regard to his or her medical  more...

FMLA Regulation Update: Managing FMLA Leave under the New Regulations ...are unaware of the tools at their disposal to effectively manage FMLA leave. This teleconference will help you understand lawful methods you can use to restrict unwarranted use of leave. You'll get a firm grasp of the most effective FMLA policies that may be instituted. Failing to adhere to FMLA requirements is a common error that has led to losses of thousands of dollars in worker productivity  more...