Online Manage Change eLearning Training

Project Management: Coordination This program provides project managers with step-by-step guidance for ensuring that the various elements of a project are coordinated effectively. They learn about the importance of creating a project plan, as well as how to manage change during a project.  more...

Inbound Call Center Management Leadership Did you know that your personality can greatly affect your leadership skills? Are you aware that even if you are a fabulous manager, you may not be an effective leader? As a call center manager, how can you motivate everyone, including senior management, to work together toward a common goal? As you progress through this "Inbound Call Center Management: Leadership" course, you will become aware  more...

Managing in a Global Business Environment ...rse seeks to provide a systematic understanding of how to manage change in a global business context. The target for this path is senior level directors, senior managers of strategic business units, and advanced level managers. It would also be of interest to managers working in governmental agencies or nonprofit organizations where increasing business complexity places a premium on management  more...

Managing the Delegated Environment Do you want to increase your effectiveness as a delegator? Are you unsure of how much control and feedback you need to implement when delegating tasks? Then this course will help you achieve those goals. As you proceed through this "Managing the Delegated Environment" course in the "Effective Delegation" series, you will gain valuable insight into several areas including change management,  more...

Administrative Assistant Skills: Enhancing Your Skills In Administrative Assistant Skills: Enhancing Your Skills you will learn how to communicate effectively be a team player and encourage cooperation when you do not have formal authority over others. You will also learn how to project a professional image dress professionally and practice effective conflict resolution when dealing with difficult people. In addition you will learn how to manage  more...