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Manage Conflict Training Seminars and Classes
From Learning Technologies, Inc.
Cross Gender Communication
    ...on how men and women communicate differently and how they manage conflict differently. The goal is improved understanding and an improved ability to communicate effectively (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an more...
From H2 Training & Consultancy Ltd
Assertive Communication for Women
... my assertiveness, ways to build my confidence and how to manage conflict/difficult situations. This course more than met my objectives"
"This course provided a good breakdown of what it means to be assertive and gave good practical advice about how I can change at work."
"It was very helpful to discuss approaches from the past and how to improve on these in future."
"A very practical and more...
From Wayne C. Parker and Associates
Transforming Workplace Conflict
Learn to manage conflict by identifying conflicting personality styles in this dynamic one-day workshop. Discover the sources of conflict: differing perceptions of facts, methods, goals or values. And find out how to manage the conflict through strategies such as avoiding, smoothing, bargaining, forcing and problem solving. more...
From blue concept training
Lone worker training
Examples of lone workers and roles that this training is suitable
Visiting clients homes.
When having to deny people money, claims advisors can risk conflict and physical injury.
Engineers go into lonely places (e.g. blocks of flats to do routine maintenance).
Sometimes staffing levels mean areas are single manned by staff who are exposed to the public are at some risk of conflict, more...
From Arcadia Alive Ltd
Handling Conflict on the Phone
 This course benefits individuals and teams who have to respond to 'external' or 'internal' customers over the phone. It equips participants with the understanding and ability to manage conflict and difficult situations on the phone.
This is a practical course, participants learn through a range of training approaches including short demonstrations, skills practice, reflection and discussion. more...
From Boston University Corporate Education Center
Facilitating JAD Sessions
...earn to work with customers/users, gather information and manage conflict. They will develop a complete and focused agenda that will help participants to achieve their goals. The program culminates in a mini JAD session.
Who Should Attend IT Business Analysts and their managers
What You Will Achieve Hands on experience as you work in a team, performing the roles of Facilitator, Session more...
From TrainingConnections.ORG
Managing Conflict
Being able to effectively manage conflict can often determine the success or failure of an organization.
This practical managing conflict training will assist all employees in understanding and handling conflict situations within your organization more...
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