Management Telephone Seminars

ITIl V3 SOATraining In Bangalore Contact Service Desk1800-200-2003 ... ITIL ® is collection of good practices in IT Service Management, developed by OGC and supported by publications, qualifications and an international user group. The course will guide the design, development and use of training materials as well as training aimed at raising individual's understanding of, and competence in, IT Service Management as described in the 1. ITIL ® Service  more...

First Company in India to Deliver all ITIL V3 Intermediate Module Training QLogy 1800-200-200-3 ...for delivering training, consulting and tools for Service Management, Project Management, CRM and other important processes for an organization. QLogy takes pleasure to announce next ITIL V3 a Operation Support and Analysisa - Intermediate Module Training Programme @ Delhi. Please find below the details of the programme:- Training Name ITIL V3 a OSAa Training Location Delhi  more...

Accounting Endowments of Not-for-Profit Organizations After UPMIFA ...nefitsIn response to the enactment of the Uniform Prudent Management of Institutional Funds Act in most of the United States, the Financial Accounting Standards Board, in 2008, promulgated FASB Staff Position No. FAS 117-1. FSP FAS 117-1 provides guidance for nonprofits as to the proper classification of endowment funds when UPMIFA has been enacted and expands the required disclosure about  more...

Conducting Successful HR Audits ... exposes organizations to material risks. Yet many of the management techniques and assessment tools used to manage and assess other assets and processes of the organization have not been applied to HR. That is changing. As the implications and risks of misaligned, mismanaged and unlawful employment practices become more obvious, organizations are increasingly turning to HR audits to help them  more...

Effective Auditing of Physicians' Documentation BenefitsThe federal government's increasing interest in fraud, waste and abuse heightens the awareness of physician practices, both large and small, of the increasing scrutiny of physician documentation to support billings. In the past, audits are performed and physicians were lectured but all too often little improvement was noted. How can practices efficiently and effectively audit physician  more...

Wellness Programs: Rewards, Penalties, Legal Risks, and Legal Developments ...yees who participate in wellness programs, follow disease management protocols or choose to live healthy lifestyles. Other employers are imposing penalties on employees who smoke or refuse to participate in wellness initiatives. This live audio conference reviews the legal developments and requirements of wellness programs, including the design and taxation of incentives, laws that prohibit  more...

E-Discovery: Subpoenas and Non-Party Production Issues Benefits21st century discovery cuts a broad swath as to electronically stored information (ESI). As the volumes and locations of ESI continue to increase, the discovery universe is typically dominated by ESI. As more and more data storage gets outsourced, a litigating party and its counsel must be agile enough to address a growing number of electronic discovery (eDiscovery) issues and to know how  more...

Common Injuries in Workers' Compensation ...ill provide thoughts for how to handle immediate incident management, what information is important to have, how to work with the insurance company and how to work with the employee. This fast paced audio conference will not only outline some of the common workplace injuries that face employers, medical providers and insurance carriers, but more importantly, it will provide some solutions to  more...

Common Injuries in Workers' Compensation ...ill provide thoughts for how to handle immediate incident management, what information is important to have, how to work with the insurance company and how to work with the employee. This fast paced audio conference will not only outline some of the common workplace injuries that face employers, medical providers and insurance carriers, but more importantly, it will provide some solutions to  more...

What's that Smell? Sewer System Overflow Prevention and Management ...ence will provide a systematic overview of the technical, management and regulatory issues regarding collection system overflows, both dry weather and wet weather as well as both combined sewer overflows (CSOs) and separate sanitary sewer overflows (SSOs). Information will be provided to help you understand and analyze overflow problems and provide guidance in evaluating and selecting  more...

What's that Smell? Sewer System Overflow Prevention and Management ...ence will provide a systematic overview of the technical, management and regulatory issues regarding collection system overflows, both dry weather and wet weather as well as both combined sewer overflows (CSOs) and separate sanitary sewer overflows (SSOs). Information will be provided to help you understand and analyze overflow problems and provide guidance in evaluating and selecting  more...

HIPAA Security Compliance Challenges after the HITECH Act ...policies and taking regular actions as part of a security management process. Under new regulations due to the HITECH Act more entities than ever need to be in compliance, and HHS compliance audit activity and enforcement penalties are both increased, especially in instances of willful neglect of compliance. If your security fails, you now may be liable under breach notification requirements,  more...

Storm Water Pollution Prevention Plans (SWPPP): Developing a SWPPP and the New EPA Storm Water Rules ...pment of a SWPPP or MS4 program and incorporation of best management practices. This live audio conference will inform you about regulatory compliance with NPDES storm water discharge regulations and provide information for development of an effective SWPPP. Information provided in this audio conference will assist you in developing SWPPPs for construction sites. Further, enforcement examples  more...

User Requirements and Specification Fundamentals BenefitsPoorly written requirements often result in the customer not getting what the customer wanted or needed. In worst case scenarios, the final product doesn't solve the problem or produce anything of value for the customer. The result is money and time wasted. This live audio conference helps those responsible for purchasing products or getting the right thing built generate requirements  more...

Accounts Receivable and Collection Management with QuickBooks by Lorman Education Services BenefitsCash flow is truly the livelihood of any business. It is important that you use the tools and tips available in QuickBooks to get your business's cash flowing quickly. This live audio conference will help you to learn how to optimize your cash flow by properly utilizing QuickBooks for the customer cycle, setting preferences, using reports and tools, and preparing customer and collection  more...

Telecommuting: The Next Wave of Wage and Hour Litigation BenefitsTechnological developments have resulted in a substantial increase over the last several years in the number of employers offering telecommuting as an alternative work arrangement, and the number of employees who choose it. Although telecommuting arrangements can be beneficial to employers and employees, many employers have failed to adequately meet many of the legal compliance and  more...

Understanding and Complying With Disclosures Under Rule 26(A) BenefitsElectronic discovery has fundamentally altered both the corporate and legal worlds. The discovery and production of electronic records is now expected by litigants and courts alike. You will learn about the amended federal rules relating to electronic discovery and recent case law interpreting these rules. This live audio conference will also discuss benchmarking data that assesses how  more...

Allocation and Reimbursement of Defense Costs: Insurer's Duty to Defend BenefitsThis live audio conference will provide an overview of insurance coverage for defense of third-party claims and suits, focusing on how defense cost coverage is allocated and defense costs reimbursed under difference types of insurance policies, as among insurers, and as between insurers and insureds. Areas addressed will include critical components of the 'duty to defend,' key principles  more...

SAS 117: Compliance Audits BenefitsSAS 117, issued in December 2009, establishes standards and clarifies the auditor's responsibility in auditing and reporting on an entity's compliance with applicable governmental auditing standards. Attend this live audio conference to gain an overall understanding of the requirements of AU Section 801 and learn new auditor and management performance and reporting requirements. Learn  more...

Creating Successful Employee Surveys ...nt; and assess the implementation and effectiveness of HR management systems and processes. In today's economy and workplace, this however is just the starting point. Identifying the drivers of employee engagement and commitment and helping your organization become a great place to work is no longer enough. Enhancing the value and productivity of human capital depends on aligning employment  more...

Document Retention and Destruction Policies for Financial Institutions BenefitsFinancial institutions too often rely on recommended document retention guidelines without understanding the risks of inconsistent or antiquated practices. While Sarbanes-Oxley has clarified the responsibilities of certain financial institutions, Sarbanes-Oxley is only a portion of the document universe. This live audio conference will help you navigate the complex universe of document  more...

Job Order Contracting Fundamentals ...t. This live audio conference demystifies the pricing and management of JOC. Necessary steps for establishing and bidding a JOC, from both the owner's and the contractor's perspective, will be addressed, as will personnel and management requirements once a JOC is in place. The JOC delivery order process will be described, with special emphasis on contractor and owner responsibilities. Owners  more...

Best Practices to Modify Electronic Health Records While Maintaining Record Integrity ...c discovery, and other violations of practice and records management regulations. This program is critical for medical offices to ensure the Electronic Health Record is used properly and will accurately reflect the facts of the encounters recorded and the history of the documentation. This live audio conference is designed for medical records directors, health information managers, coders,  more...

The WE in Wellness--5 Skills Every Case Manager Should Know for Effective Case Management ...and the teams with which they work. The specialty of Case Management has become more and more crucial for the coordination of an individual client's healthcare provided by multidisciplinary teams within and between organizations and systems. As clinical case managers become central to a client's experience with their health, they are usually in the position to evaluate a client's level of  more...

Contractor Guidance on Avoiding OSHA and Other Legal Problems .... Even those contractors with national recognized safety management programs find themselves exposed to costly 'repeat' citations and unusual new enforcement approaches and interpretations. This live audio conference will focus on three areas: (1) recognizing and responding to OSHA's increasingly complex citation theories; (2) managing OSHA and other government visits under the DOL  more...

Construction Management At-Risk Fundamentals ...ays to create more collaborative approaches. Construction management at-risk is one such collaborative approach that is having more and more successes in the marketplace. Whether you are an owner, an architect/engineer, a contractor, or a trade subcontractor, this live audio conference will help you understand how and why CM at-risk projects are DIFFERENT, and what you need to do in order to  more...

Construction Payment Bond Fundamentals ..., accounts receivable, accounts payable, and general risk management, to understand first the normal parameters and terms of payment bonds. We will provide practical tips associated with either pursuing or responding to payment bond claims. A lack of understanding as to how payment bonds work and what they are intended (or not intended) to cover may lead to lost opportunity or financial  more...

Effective Collections: A Proactive Approach to Credit Management BenefitsMore than 10,000 businesses have slow or nonpaying customers. How can you collect that money efficiently and quickly, and keep that money coming in? The credit crisis, high fuel costs, job losses, bankruptcies, foreclosures and the failing economy are all contributing to factories closing, job loss and business owners going out of business because they can't get paid. Learn how to take  more...

Using Travel Policy to Control Costs ...level of understanding about the best practices in travel management, so they can manage the balance between the competing strategic goals of service, savings and safety. Because a well-structured travel policy addresses the key components of successful travel management, we will describe best practices regarding travel agencies; reservation processes; and class of service for airlines, hotels,  more...

Effective Quality Control and Quality Assurance ...ll be explored. Examples of specific programs and quality management systems will be explained. Learn the realistic application of quality management tools and the limits of those tools. Quality processes certainly come at a cost, but methods to minimize the cost, or even to provide a payback on the investment in quality will be illustrated. This live audio conference is critical for  more...

Writing Job Descriptions BenefitsA frequent challenge for many employers in launching compensation initiatives, or completing organizational re-design, is a general difficulty in collecting and delivering accurate and timely job documentation. The focus of this live audio conference is to reinforce the importance of proper job documentation and provide strategies on how to build and maintain a library of accurate job  more...

Understand and Interpret Financial Statements ...ll as offer indications of future performance. They offer management, creditors, prospective investors and various other users a means to judge the financial performance of an organization. The speaker will discuss the various components of a set of financial statements. He will also discuss balance sheet and income statement analysis and understanding cash flow statements. Finally, he will  more...

Best Practices for Managing Large Classrooms ... educators a condensed system of preventative classroom management practices to address today's complex students. An ecological model of practical, research-based interventions is presented to create a functional classroom that maximizes student achievement and accountability. Field-tested in dozens of elementary-secondary schools, suburban to urban locales, these techniques promote academic  more...

How to Use LinkedIn as the Best Sales Tool Ever Invented ...ies. LinkedIn is a tremendous business development, sales management and revenue generation tool. This exciting live audio conference will teach you why LinkedIn should be a strategic component of your business. You will learn how to create robust profiles that highlight you and your business, as well as identify and connect with prospective clients, customers, networking partners and  more...

Workers' Compensation Metrics: Assessing and Reporting on the Success of Your Program ...employers unable to answer some of the most critical risk management and fundamental program performance questions. In this live audio conference we'll discuss the Optimal Program Triad - the three elements of a successful program and metrics focused on these elements. We will discuss the hierarchy of data and decision making and how to tailor a reporting program to the decision making needs of  more...

Closing Budget Gaps With Asset Sales BenefitsThe lingering Great Recession and slow recovery have diminished the growth of state and local government revenues while expenses continue their increase causing structural budget gaps. A new source of revenue is the sale or conversion of government assets into revenues. These revenues may be one-time proceeds of asset sales, leases and franchise fees, redevelopment of existing buildings,  more...

Commercial Tenant Notifications: Priorities and Pitfalls ...ence is designed to assist commercial landlords, property management corporations and attorneys representing these entities to avoid common pitfalls associated with tenant notifications and to create a streamlined process for efficiently notifying tenants throughout the lease term. We will highlight key tenant notification requirements and provide drafting and service tips to avoid common  more...

Legal Issues Surrounding the Utilization and Maintenance of Computerized Medical Records ...ns and other users of EHR technology. You will learn risk management strategies for structuring successful EHR initiatives, when electronic data preservation measures must be put in place, and practical advice regarding anticipated litigation issues. This audio conference is a must in light of the move to universal electronic health care records and the national changes to the rules of  more...

Florida Employment Law Update BenefitsThis audio conference will provide you with working knowledge of the most prevalent issues facing Florida employers. The speakers, experts in management labor and employment law, have identified three areas of utmost concern. You will gain insight and the tools necessary to avoid and combat these common workplace problems. This audio conference is designed for human resource managers,  more...

Dynamic E-Discovery Tips for Paralegals BenefitsElectronic discovery is one of the most important and prominent issues confronting the legal industry today. E-Discovery is the buzzword in litigation and it certainly has earned this status, but its notoriety can at times belie the legal community's tender grasp of its many complexities and implications. Paralegals and legal assistants, the 'case managers' during discovery, are perhaps  more...

CPM in Construction Management: Preventing and Measuring Delays ... audio conference will discuss how to use today's project management tools effectively to identify project delays before they are insurmountable. You will learn how to use the schedules persuasively and reliably to measure and quantify project delays. The discussion will also provide the technical and legal foundation for the techniques presented. You will be brought up-to-date on the very  more...

Microsoft Project Best Practices: What's New on the Desktop ...ect has evolved into the industry leading desktop project management tool. With each new release, Microsoft Project provides new and enhanced features designed to assist with managing construction projects and in a manner that allows more time for managing projects and less time working Microsoft Project. Over the past few years, the Microsoft Project product team has been hard at work. Why?  more...

Grant Management for Grant Recipients BenefitsJoin Edward T. Waters, Esq., an attorney with nationally recognized expertise in federal grants law, to review the essential elements of federal grants and subgrants from a legal perspective. Learn about the fundamentals of grant administration followed by a discussion of urban myths - that is, commonly misunderstood provisions of federal grants - and sharks in the waters, high-risk areas  more...

Current Issues in Legal Holds: Are You Prepared? BenefitsIf there ever was a honeymoon on preserving discoverable documents and data for litigation ... it's over now. The stakes are higher than ever, and so are courts' expectations for parties and their lawyers. Organizations simply must have in place a compliant legal hold process that effectively preserves discoverable documents and data. This audio conference will help you understand the  more...

Risk Management in the Retention and Destruction of Medical Records BenefitsThere are many different types of medical records. The retention and destruction of each is governed by various state and federal laws and regulations. Additionally, when evaluating the storage and destruction of medical records, other factors such as reimbursement and billing, accreditation and professional standards must be considered. This audio conference will help you understand  more...

Today's Multigenerational Workforce: Transitioning from Baby Boomers to the Next Generations ...y boomers, you must move toward addressing human resource management issues from a holistic approach. Recruiting, developing and retaining a mature, stable workforce must increasingly be thought of as a key part of your strategic planning. Understanding how to work across the generations then becomes key if you are to make these strategies work. This audio conference will teach you how the  more...

Risk Management in Telephone Triage: Lessons Learned From Telephone Triage Litigation ...ty, telephone triage can result in improper diagnosis and management as well as legal liability. This audio conference will provide a brief overview the concept of malpractice as well as important considerations when providing telephone advice. A case study approach will be used to help providers craft telephone triage systems that improve patient care and decrease the likelihood of being sued.  more...

Recent Developments in Employer Liability for 401(k) Investments ... sponsors of 401(k) plans, and places companies and their management potentially in the cross hairs. From Enron, Worldcom and Sarbanes-Oxley, to the more recent massive class actions filed against Fortune 500 companies regarding 401(k) plan service fees, decision makers face increasingly tough choices and more difficult compliance challenges when it comes to providing 401(k) plan benefits.  more...

California Water Law Update: Rights, Transfers and Supply Assessments ...waters become more and more burdened, the utilization and management of groundwater within the state has increased dramatically. Groundwater management is a key, if not the key, to the provision of potable water in the 21st Century. This teleconference will discuss California groundwater basics, its allocation and its future in providing water to many within California for the next century.  more...

Mental Health Record Compliance BenefitsMental health providers are subject to many restrictions on how they can deal with patient records. As a health care provider, you are generally subject to the HIPAA medical record privacy and security requirements. To the extent they deal with substance abuse diagnosis and treatment, you are also subject to additional federal confidentiality restrictions, particularly part 2 of 42 CFR.  more...

Commercial Loan Stress Testing Fundamentals ...rapidly becoming an integral component of the credit risk management process. All banks should perform some type of stress testing to quantify the impact of changing economic conditions on asset quality, earnings and capital. This teleconference will benefit those who are beginning to incorporate the concepts of stress testing into their loan portfolio administration practices. You will learn  more...

Labor Law: Could 2011 Be the Turning Point for Unions? BenefitsIt's been almost two full years of President Obama's administrative initiatives - a rollout of many campaign promises. Unions played a vital role in the 2008 elections and they continue to have a large voice in upcoming Congressional elections this fall. While most of the country has been focused on health care reform, 2011 could prove to be a pivotal year for union activity. What  more...

Telephone Collections: Do's and Don'ts - Surviving the Jungle BenefitsThe credit and collection industry has grown dramatically over the past 20 years. Creditors are faced with increasing challenges in making loans and extending credit. The collection staff members in these creditor settings face mounting customer difficulties and tighter compliance environments. This teleconference will help you understand the importance of developing an effective recovery  more...

Implementing An Indoor Air Quality/Construction Hygiene Plan ...management plans to help reduce damage to building materials during construction. Following the appearance of mold and water intrusion as a significant threat to construction projects, construction hygiene plans began to emerge in the early 2000s. Today, sustainability plays a key role in most new construction and large-scale renovations projects. To aid in designing and constructing  more...

Groundwater Control and Dewatering Methods ... jobs or threatens bankruptcy of the project. Groundwater management falls into two major categories, either handling the groundwater before it enters the excavation or handling it after it enters the excavation. The decision to do one or the other or both is the most important decision to make for his project and requires diligent investigation of the jobsite soil conditions. Learning  more...

Kaizen Principles and 5S Activities for Manufacturing BenefitsBy attending this teleconference, you will learn how to design and deploy a 5S program; identify waste and nonvalue adding activities; choose the right change vehicle; improve safety, productivity and morale; and integrate 5S with a lean management system. Register today and find out how others have achieved success in 5S deployments. This teleconference is designed for manufacturing  more...

Strategies to Utilize Web 2.0 ...tion and as a new tool to enhance productivity and people management strategies. Whether you're new to social media or just trying to figure out how to apply it to human resources, this teleconference will provide you with the foundation you need to begin using Web 2.0 to achieve your business objectives. This teleconference is designed for human resource managers, benefits and payroll  more...

How to Save Millions in Claims Through Ergonomics and Injury Prevention ...ectively drive down claims and costs. From engaging upper management and employees, to holding supervisors and employees accountable, to educating and training your work force and enhancing the workplace environment through the implementation of ergonomic furniture and accessories. This teleconference will also provide a fundamental overview of why you should request an ergonomic analysis as an  more...

Medical Records 101: Responding to Requests for Patient Information ...er for this teleconference and get an overview of medical management issues faced by health care providers in responding to requests for patient information for litigation purposes. The conference speaker, who has extensive experience in civil litigation, including the representation of large medical institutions, will provide guidance in avoiding mistakes in disseminating patient information.  more...

Condition Assessments and Structural Evaluation of Existing Buildings BenefitsCondition assessment and structural evaluation of existing buildings is not a course that is taught in most engineering colleges. However, this is a task that many engineers are asked to do by their clients and not all of them have had the experience to take on this seemingly simple task but which has several pitfalls. The client's reasons for requesting this service could be due to  more...

Developing Storm Water Utilities and Impact Fee Programs ...m managers are now recognizing that providing storm water management is a basic utility service similar to water supply and wastewater utilities. Well-designed fee structures for the storm water services can provide reliable funding for management systems that are supported by the public. This teleconference will provide guidance for securing elected official, senior management and public  more...

A/R Management: Converting Receivables Into Cash ...that credit be extended to customers and this is where AR management becomes so important. This teleconference will provide you with industry-proven tactics to enable faster collection of receivables. You will be able to familiarize yourself with essential metrics to enable you to keep your finger on the pulse of your cash inflow, review actual case studies of the huge losses suffered by  more...

Screening Commercial Tenants: Priorities and Pitfalls ...ence is designed to assist commercial landlords, property management corporations and commercial lenders in securing viable commercial tenants during these turbulent times by providing methods to create a uniform tenant screening process. This teleconference will highlight key due diligence during the tenant screening process and provide tips to avoid common leasing pitfalls. Inasmuch as  more...

Utilizing RFID Technology in Inventory Management ...itsMany companies have struggled for years with inventory management. Bar codes and wireless networks have helped, but they have not come close to solving the problem. Companies don't know precisely what or where inventory is, which leads to inefficiencies from the manufacturing floor to the retail store. This teleconference will explain how radio frequency identification technologies are being  more...

Data Mapping and Electronic Information Management (EIM) - Risk Management for Daily Efficiency and Litigation-Preparedness BenefitsIn the digitized world of the twenty-first century, it is more important than ever for every organization to know as much as possible about the information it creates, stores, receives and maintains. As an attendee at this teleconference, you will learn from an expert how to develop multipurpose menus or charts of key storage locations and contents and use data-mapping to achieve  more...

Strategies and Techniques for International Debt Recovery ... this point, most companies turn to an outside receivable management firm for help. However, as foreign buyers become more credit savvy, the powers of persuasion of a collection firm (or attorney) - even those with international collection experience - may no longer be enough to collect the debt. How can exporters and multinationals ensure their outside collection professionals have the tools  more...

Best Practices in Digital Evidence Management: The Impact of Digital Evidence on Law Enforcement and Government Investigations BenefitsThis teleconference presentation is designed to provide you with information on emerging trends in electronic media discovery practices. You will have a better understanding of the litigation aspects of electronic media retention and destruction. This will include the scope of electronic media discovery, trigger mechanisms for electronic media retention, obligations of users and counsel,  more...

Workout Strategies for Troubled Condominium Projects BenefitsThe present economic downturn has affected real estate projects of all types but perhaps none as significantly as condominium projects. To further complicate matters, strategies to cope with failing and failed condominium developments must address multiple overlays of statutory and other legal requirements and limitations, as well as the often conflicting rights and concerns of the many  more...

Rewards Transformation: A Unique Approach to Total Rewards Strategy and Design in the Current Economy ...nique approach to total rewards strategy, design and cost management called rewards transformation. Rewards transformation focuses rewards investment on employees in critical workforce segments who can contribute the most business value in return. Key components of the rewards transformation approach are 1) critical workforce segments, 2) rewards dialogue - an ongoing interactive process by  more...

Minimizing Credit Card Processing Fees ...g costs represent more than 2 percent of sales. Effective management can reduce these costs by one-third or more and the savings can be even more dramatic for retailers selling through direct marketing channels such as e-commerce, mail and telephone orders, and infomercials where processing costs can run 50 percent higher. But direct cost savings aren't the only thing to consider. Every payment  more...

Return on Investment for Wellness Programs ...livers significant bottom line results. We'll discuss the management of wellness program performance and how selecting the right metrics can provide an ROI reporting structure that is comprehensive, business-focused and will help you communicate effectively with your executive team and, equally important, secure their buy-in. Finally, we'll wrap up with a real-world conversation that highlights  more...

Purchasing Law: Effective Contract Negotiation & Management In Times Of Financial Uncertainty ...to reduce costs through better inventory and supply-chain management. At the same time, economic pressures are putting historic strains on their supply base. This creates the opportunity for supply chain interruptions that can threaten the very existence of a company. This teleconference helps the persons responsible for supply chain and purchasing management to understand how to best manage  more...

Community Association Legal Issues - Charting the Course Through Rough Seas ... new and complex issues to the board of directors and the management companies. The value of and the ability to sell real property in a common interest community are significantly affected by the appropriate and effective management of the Association. Implementing a budgeting process and establishing collection policies which are followed are critical to effective management of the  more...

Pervious Concrete - The Pavement That Drinks! ... The proper use of pervious concrete is a recognized best management practice by the U.S. Environmental Protection Agency for providing first-flush pollution control and storm water management. Property owners and developers can also reduce fees and enhance the bottom line by using pervious concrete, which commonly provides 20 or more years of service with little or no maintenance. You will  more...

Employee Safety and Health Systems: Cutting Injuries Using the Team Approach ...he bottom line is that employee safety will be as good as management wants it to be or as poor as management will allow it to be. And although most managers care for the health and well being of their workers, they usually do not understand the proper way to manage the safety system. This teleconference will describe how to effectively manage the employee safety and health system. With proper  more...

Design Tips for Retention and Detention Ponds ...ou will learn design tips for both dry and wet stormwater management ponds. You will understand the relationship between variables in hydrologic and hydraulic runoff models and their impact on pond design. You will learn about the impact of USEPA Phase II stormwater regulation. Learning Objectives - You will be able to identify maintenance issues. - You will be able to explain weir and central  more...

Implications of the Unlawful Internet Gambling Enforcement Act ... This teleconference will help those responsible for risk management and compliance understand what risks confront gambling businesses operating on the Internet, and the significant business opportunities that remain in areas such as state lotteries and interstate wagering on horse racing. It will explain the complex web of federal and state laws governing Internet gambling, requirements on  more...

Electronic Record Retention: Mistakes HR Professionals Can Avoid ...ds. According to the Association of Information and Image Management, more than half of organizations that attempt to implement paperless records management systems fail. Don't be one of them. This teleconference will help HR managers and anyone attempting to implement paperless records management to go paperless effectively. You will learn how to set up an appropriate system with all the items  more...

Talent Management: Best Practices to Retain Top Employees BenefitsDesigned for leaders, managers and front line leaders, this teleconference will build a solid understanding of what it takes to engage and retain talent, and demonstrate the pivotal role managers play in this process. See how some of the best organizations deliver engagement and retention results year after year. You will leave knowing what you need to do to equip managers to take action  more...

Preparing for the Unexpected Departure of Key Employees: An Introduction to Replacement Planning ...ng is not the same thing as succession planning or talent management, though many organizational leaders confuse them. This teleconference helps you understand the key components of effective replacement planning and its value as a starting point for succession planning and talent management. It also helps you realize what can happen to your organizations if you do not have a functioning,  more...

Billing and Collecting for the Health Care Industry BenefitsDon't miss this billing and collecting teleconference presented by Neltner Billing Consulting Services, Inc. During the teleconference, we will present an overview of coding, billing and auditing for evaluation and management services. We will discuss common billing errors and practical methods for ensuring compliance. We will also share specific techniques for claims processing, payment  more...

Case Study: What Makes Dixon Schwabl One of the "Best Small Companies to Work for in America" ...are how she implemented a strategic leadership and talent management initiative, expanded her headquarters in Rochester, New York, and grew her advertising business in one of the most challenging and rapidly changing industries in today's economy. She believes that creating a great place to work elevates not only employees and clients, but also the entire community with a positive ripple  more...

Best Practices in Commission Pay Plans ...management tools that work as well in recruiting, directing, motivating and retaining sales people as a strong commission plan. This is critical because sales people are often highly paid, remote from headquarters and entrusted with customer relationships (very valuable assets). A properly designed commission plan clearly and personally communicates the strategy of the organization to resources  more...

Float Ownership Issues in Construction Project Management BenefitsFloat is a measure of schedule flexibility. It can be used to avoid creating disputes about delays or misused to exacerbate them. We will discuss the relationships between schedules, float and delays, and examine techniques which may be used to manipulate them and to minimize manipulation. This teleconference will also review the effect of contract provisions and the development of case  more...

Living With Uniform Prudent Management of Institutional Funds Act (UPMIFA) ...l be governed by new state law which replaces the Uniform Management of Institutional Funds, which had been the law in 47 states since 1972. This teleconference helps you cope with a new set of legal requirements. In this currently challenging economy, the UPMIFA provides nonprofit institutions with the legal authority to make prudent expenditures despite having endowment funds which have  more...

Access Management Design and Development ...management is a critical element of every private and public roadway or site development project. As a transportation engineer and/or planner, understanding the basics of access design and access development is crucial in delivering a successful project to your client. Driveway access to a site can have positive or negative consequences on the amount of potential business a retail site can  more...

Workplace Accident Investigations for the HR Professional BenefitsAttend this teleconference and learn how to conduct a workplace accident investigation as well as how to conduct an effective investigation and protect the company's interests. Many written investigative reports are used against the company because they are too conclusory or did not have sufficient information, and should have included certain language for risk management purposes. Learn  more...

Traffic Management for Construction Work Zones: Unique Challenges and Solutions ...will help you understand how first to establish a traffic management plan and then how to understand the process required to implementing the design in the field. The program will also explain the occupational regulations and requirements for traffic management in construction work zones and how this relates to the public. This teleconference is critical so you can ensure your field staff  more...

Effective Job Rotation Programs: Development and Implementation ...ome of the most effective development tools in the talent management arsenal today. However, the design of many programs currently in operation date back to a time when the speed of organizational change was much slower than it is today, when the pressures of global competition were not as pervasive, and when customers for your organization's goods and services were not as demanding. Typical  more...

Construction Project Management in Remote Locations: Site Considerations and Unique Challenges ...r industrial construction effort. To help discuss project management in remote locations, a look at six major principles, the corresponding 23 key project elements and how they were combined into a comprehensive and finance-able package will be addressed. Learning Objectives - You will be able to analyze and select the appropriate project structure. - You will be able to compose logistics and  more...

Automated Meter Reading and Advanced Metering Infrastructure: A Guide for Municipal Water and Energy Utilities ...ipal needs for efficient customer service, infrastructure management and conservation. But, acquiring and successfully integrating automatic meter reading/advanced metering infrastructure presents unique challenges to municipal utilities. Procurement policies, physical and organizational infrastructure, information technology integration considerations, operational constraints and politics all  more...

Effective Management of Off-Site Employees BenefitsHaving employees telecommute has evolved from being a personal convenience to a good business strategy, and now taking our current economic challenges it is a business necessity. It has become an imperative to effectively manage employees who are not reporting daily to the normal work site. This 90-minute teleconference will discuss how to properly manage off-site employees, the pitfalls  more...

Product Development Metrics for Manufacturers: Measuring Your Productivity ... for innovative functions. Improvements in the science of management of these activities are on the fast track. Some emergent techniques of a few years ago are now clear trends. Intellectual property, for example, will rise greatly in its importance in the coming decade. This teleconference will provide you with a state of practice snapshot. The key metrics that are likely to pass the test of  more...

Buying and Selling Partnerships, LLCs and Other Similar Entities ...y different frameworks for defining the tax, economic and management rights and obligations of their equity owners. But oftentimes business people and their advisors structure and negotiate purchases and sales of equity interests in alternative entities using concepts from the corporate model. Failing to account for the differences between the corporate model and the alternative entity model  more...

Minimize Risk with Legal Case, Matter and Practice Management Systems ...management systems and processes will help your practice become more efficient and effective in all aspects of operating your practice and addressing the needs of clients. Whether you are a litigator or a transactional attorney, in private practice or in a legal department, this seminar will focus on the functions and advantages of case, matter, and practice management system software and  more...

FEMA's Critical Flood Plain Regulation ...orks or how to challenge inaccurate mapping or floodplain management decisions that have a major financial and community impact. These impacts include restrictions on development, mandatory flood insurance, higher insurance premiums, and disqualification from disaster assistance. This teleconference will explain how the different parts of the NFIP work to reduce flood risk and summarize the  more...

Developing, Managing and Analyzing a Budget: Understand and Implement an Effective Budget for Better Management and Financial De BenefitsThis teleconference will show how proper planning and budgeting are the keys to success, and operating without a plan or budget is an invitation to fail. This concept holds for businesses - no matter how large or small - nonprofits and governments. Budgeting is a dynamic process, not a static one. By knowing the types of budgets and processes that have worked for others, one can create an  more...

Cash Is King: Effective Cash Flow Management BenefitsA balance sheet is often described as a snapshot of your financial situation at a single point in time. (Think of it as the balance in your personal checking account.) An income statement summarizes revenue, expenses and net income for the entire year or other period of time. Both of these financial statements are important tools to measure the success of your business but do little to  more...

Effective Sales Management: Short and Long-term Planning, Forecasting, and Expense Budgeting BenefitsThis teleconference helps the individuals responsible for planning and updating budgets, with a focus on maintaining effective sales activities. In an uncertain economy, performing long-term budget planning is often viewed as a luxury, rather than as an essential business practice. In every kind of economy, however, the need to anticipate financial boundaries is essential to ongoing  more...

A Privacy Law Primer: What Every Attorney, Compliance and Security Officer Should Know ...mers, clients and employees, as well as on your company's management of personal information. Issue-spotting in this area requires some familiarity with the complex state, federal and international regulatory patchwork and nongovernmental standards that now apply, a sense of the practical contexts in which you are most likely to see privacy issues and some sense of what you can expect on the  more...

Medical Identity Theft: Why You Must Prevent and How to Minimize Its Occurrence BenefitsMore and more patient information is being captured electronically, both within the provider setting and remotely from the patients themselves. Additionally, an increasing number of myriad touches of this data occur on a daily basis by various known and unknown entities, not all of whom are authorized or have a specific need to know. In this environment, ample opportunity exists for  more...

Commodity Risks: How to Identify and Implement a Corporate Hedging Program ...anges to your firm, communicate them clearly to executive management, follow a framework to identify and evaluate risk management options, and gain concurrence on a course of action and follow through with implementation from the supply chain through sales contracts and into the boardroom. This teleconference is critical for firms with significant exposure to commodity prices that want to  more...

Developing a Community Nonemergency Response System ...es. In addition, we will focus on how to develop a change management program to help ensure that changes enabled by a new call center are adhered to and results in a tangible ROI by more efficiently managing and balancing non-emergency calls, tracking citizen interactions at the enterprise and departmental levels, measuring service levels against pre-defined metrics and facilitating  more...

Working Capital Management: Effective Policies and Techniques BenefitsLiquidity is top of mind for executives and they are looking at all sources of incremental free cash flow within their organizations. One area that is on everyone's list of sources is working capital, but most companies fail to reap the full opportunity that is available to them. What are leading companies doing to effectively drive cash flow from working capital? This teleconference will  more...

Claims Management Techniques in Workers' Compensation Cases ... accident produces difficult and costly ramifications for management personnel in all business and industries. Many parties are involved in every aspect of a claim, including your insurance carrier or servicing agent and counsel, but each of them has to be dealt with in a very different manner. You will learn how to successfully investigate an accident and use this information to communicate  more...

Recognizing and Responding to Excited Delirium ...duals for a sudden death, develop a response plan for the management of these individuals and situations, and identify the potential evidence that needs to be collected in addition to identifying the role a psychological autopsy plays in these situations. This teleconference is a must for those responding to a person demonstrating bizarre behavior or charged with developing a response strategy  more...

Navigating through the Maze of Unclaimed Property Compliance - Unique Rules and Regulations for Financial Institutions ...is industry. Ensuring that proper internal controls, risk management and fraud prevention are adequately addressed is critical. One of the additional areas of compliance includes ensuring that you have established proper procedures and controls to prepare for the upcoming unclaimed property filings. Though these laws have been in effect since the early 1900s there are still financial  more...

Circular 230 Update and Practitioner Regulation: Expansion of Scope and Clarifications ...ved from being a profit center to being a center for risk management. This teleconference will help you understand the current requirements and risks for tax preparers and advisors. The teleconference will cover the obligations of both the individual tax preparer or advisor and the obligations of the preparer or advisor's firm or institution. Accountants, CPAs, tax professionals, CFOs,  more...

Measurement, Management, Reduction: Tools for Tracking Waste in Construction Projects ... waste tracking tools will be discussed as means of waste management and avoidance. Learning Objectives You will be able to recognize shifts in client's expectations. You will be able to discuss regional variation. You will be able to identify LEED and other certifications. You will be able to define waste reduction and waste recycling. LEED is a registered trademark of U.S. Green Building  more...

Sarbanes Oxley 404 Requirements Update ...e SEC's publication of Section 404 interpretive guidance, management from both accelerated and nonaccelerated filers are diligently working to assess the impact on their company's compliance requirements. This teleconference helps you understand how to effectively prepare managements assessment of internal control over financial reporting using the SEC's recently published interpretive guidance  more...

Stormwater Management for TMDLs ...begin to address the requirements of TMDLs including best management practices and monitoring strategies. Learning Objectives: - You will be able to review TMDL background. - You will be able to explain MS4s and stormwater in TMDLs. - You will be able to review case studies. - You will be able to describe addressing TMDLs from the perspective of a stormwater manager. Engineers, public works  more...

Time and Territory Sales Management Techniques BenefitsWhat truly separates outstanding sales people from average performers? They focus on the quality of their efforts, instead of working countless hours, doing busy activities, and getting mediocre results. During this teleconference, you'll learn proven strategies to pre-plan your sales calls, develop a laser focus to dig deep, high and wide in your sales territory. You'll also learn how to  more...

Fast-Track Construction: Opportunities and Challenges Management ...ject budget items to increase, including internal project management costs. Architects and engineers may not have a clear idea of how to plan and manage drawings and specification production to provide information when it is needed for construction in multiple phases. Contractors may not understand how some interactions with the design team may adversely affect project goals. This  more...

Is Your Insurance Coverage Adequate? BenefitsThis teleconference will provide an overview of key considerations and issues in evaluating the adequacy of insurance coverage maintained by corporate America. Areas addressed will include the broad range of first- and third-party insurance available in today's insurance markets; important factors in ensuring coverage for the proper parties (corporate and individual); key considerations in  more...

Decentralized Wastewater Solutions ...is development cost, alternative solutions for wastewater management are critical to the design of environmentally attractive open space developments. Decentralized, on-site wastewater management provides an alternative that breaks the economic binds placed on developers and allows sensible land use decisions within the economic realities of the development community. As the residential  more...

Suicidology: Your Responsibilities for Protecting Your Clients and the Public ...itial clinical objective, but is at the core of good risk management. Research continues to help clinicians predict suicidal behavior in the individual with increasing accuracy. However, there is no single test or method of assessment. Therefore, it is necessary to identify, quantify and manage those factors that constitute clinical risk. This teleconference will focus on the recent research  more...

Managing Construction Projects ...ng and then executing the complex process of construction management can be daunting, especially during the initiation phase of a capital project. Getting your arms around a complex project and then delivering on the benefits is a challenging, yet rewarding, endeavor. This teleconference will introduce the process-based procedures utilized to manage construction projects. We will explain the  more...

Total Compensation Statements as a Tool to Communicate Total Value BenefitsOften employees look at their base salary as the total value provided by your organization. During these challenging economic times when salary increases are low or nonexistent, creating customized compensation statements for your organization can be a valuable communication tool. Generally, total compensation ranges from 30 to 50 percent above base compensation for an organization and  more...

Storm Water Best Management Practice (BMP) Inspection and Maintenance ...per inspection and maintenance of BMPs. Storm water best management practices require regular inspections and maintenance to ensure long-term proper function. Inspections are the most effective way to detect and avoid potential problems before they become a liability. This teleconference will review the regulatory drivers behind inspection and maintenance of storm water best management  more...

Business Combinations and Goodwill: What Is the Latest With Fair Value? ...side valuation specialists. This teleconference will help management of companies making acquisitions understand how these revised accounting statements will impact their financial reporting. The teleconference will also delve into how to effectively use an outside valuations specialist for financial reporting purposes. Finally, the teleconference will discuss how auditors may review the work  more...

Benchmarking your Health Benefit Program: How Do You Stack Up? nInformation is power. You can increase your competitiveness by knowing the kinds and the quality of health insurance other employers are offering. Measuring your health plan against meaningful benchmarks will help fuel your strategies not only for reducing cost, but also for recruiting, employee retention and health plan design. n nThis teleconference will work through several methods to  more...

Construction Contract Accounting: A Three-Dimensional Look at the Numbers ...able by giving you the information you need to make smart management decisions. This teleconference will discuss three types of accounting - financial, tax and internal/management. Learn how to combine the different methods to get a three-dimensional view of your construction business and improve your financial condition. n nLearning Objectives n- You will be able to identify 3P and 3D. n- You  more...

Commercial Tenant Defaults: Practical Issues and Legal Remedies ...reat Depression, landlords, property owners, and property management companies have found or will find themselves facing an increasing number of tenant defaults as well as incredible pressure to fill vacancies resulting from defaults and non-renewals of leases. Managing risk associated with tenants and efficiently handling tenant defaults to minimize cost and disruption of rental income  more...

How To Prevent Construction Projects From Going Bad nIn today's economy, the construction process may have become more risky than ever. This teleconference focuses on actions you can take to keep your project pointed toward success. It addresses the steps that can and should be taken to help anticipate, identify and manage the problems inherent in the construction process. n nThis teleconference is intended to benefit attendees who want to have a  more...

Developing an Effective Property Management Plan nThe world of real estate and finance has changed dramatically. Are you interested in making more money? Having more free time? Living life with less stress? If you are a professional HOA property or community manager, or if you are thinking of becoming a HOA property manager, you will want to know what's new in property management. Become acquainted with the newest technology and how you can  more...

Understanding the Language of Mold Assessment Reports .... This teleconference will assist those dealing with mold management issues in making critical decisions prior to retaining mold consulting services and it is intended to help you avoid liability. For those presently involved in a legal matter who may be struggling with a set of mold assessment documents in hand, this workshop may help make or break a case. n nLearning Objectives n- You will be  more...

Demand-Side Water Conservation Initiatives ..., workable solutions to address them. Without demand side management the risks are costly and unmanageable impacts on the public water supply. n nLearning Objectives n- You will be able to quote specific examples of demand side management by use sector n- You will be able to formulate the benefits of demand side conservation programs n- You will be able to breakdown challenging management  more...

Creating Investment Policies For Your Nonprofit: Risk Tolerance, Reserve Funds and Portfolio Management Capacity ...fall in line with the needs, risk tolerance and portfolio management capacity of your organization are critical to its success. At this teleconference we will take a strategic look at the components that contribute to creating strong investment policies. Included will be discussions on understanding the needs of your organization, spending rates, communications with your board committee and  more...

Management and Protection of Wetland Buffers nBuffers are upland or riparian areas that separate wetlands or other aquatic resources from upland areas, which are often found in developed or agricultural states. They are very critical to the ecological integrity of the wetlands and typically consist of native plant communities that reflect the local landscape and ecology. They perform a variety of habitat functions for wildlife and other  more...

Managing And Disciplining Unsafe Employees - A Cornerstone Of An Effective Safety Program nThis teleconference will examine the importance of managing and disciplining unsafe employees on the success of any business. Part of the discussion will examine the potential detrimental impact of ignoring unsafe employees can have on a company and the possible civil and criminal liability that can occur. This teleconference will examine the policies and procedures that need to be in place to  more...

Establishing Payment Arrangements: Beyond Net 30 nMore than 10,000 businesses have slow or nonpaying customers. How can you collect that money efficiently and quickly and keep that money coming in? The credit crisis, high fuel costs, job losses, bankruptcies, foreclosures and the failing economy are all contributing to factories closing, job loss and business owners going out of business because they can't get paid. Maximize your in-house  more...

Stemming the Tide: 10 Best Practices for Litigation Expense Management nNew rules governing e-discovery, a continued increase in corporate reliance on electronic data and growing sophistication of plaintiffs' counsel have all combined to result in skyrocketing litigation costs with no end to this growth in sight. This comes at a time when pressure from business clients to reduce the cost of legal services is at an all time high. This teleconference will suggest 10  more...

Optimize Your Workforce Scheduling ...tmare. Because labor is a significant cost of production, management is often under pressure to keep their workforce lean and flexible. The aim of workforce scheduling is to balance constraints to ensure that the right people with the right skills are in the right place at the right time. Workforce planning provides a systematic approach to determining staffing needs, analyzing the current  more...

Designing Effective Interest Rate Risk Management in Turbulent Times ... explore the common tools in use today by bankers for the management of interest rate risk and their use in the decision process. We will explore the value proposition between doing what we need to for regulatory compliance versus making decisions that requires more education, analysis and, in some cases, assistance. We will look at the common measurement practices using real examples and  more...

Current Issues in Construction Lending ... buildings, the focus of bankers has shifted to portfolio management as opposed to new business development. With this in mind, this teleconference will review loan portfolio techniques and strategies required to stay on top of troubled borrowers who cannot sell their products. Some of the techniques include performing adequate interest carry analysis, understanding your rights afforded in the  more...

Begin With the Brain: Three Things Educators Need to Know! ...ss, create systems and procedures for effective classroom management, encourage discovery play and orchestrate opportunities for active processing. Discover how to create a brain and body compatible environment that will bring the JOY of learning into the classroom! n nLearning Objectives n- You will be able to review how perceived threat, stress and lack of classroom organization can minimize  more...

Restructuring: Changing Your Choice of Business Entity ...fe cycle as it grows. The plans of its owners change, and management succession and exit strategies become more immediate concerns. As a result, initial tax and state law decisions need to be revisited, and when warranted, consideration of changes to a company's tax and legal structure may be advisable or necessary. This teleconference will provide you with a review the various alternative  more...

Advanced Records Management: The Intersection of Good Records Management and eDiscovery Preparedness ...management can have an enormous impact on e-discovery preparedness and a corporation's bottom line. While many corporations have established policies related to paper records, many of those same corporations have failed to update those policies to account for their rapidly increasing volumes of electronically stored information. No form of ESI demonstrates these complex issues more so than  more...

Effective Job Cost Reports in Construction Project Management ...imely and accurate information. One of the most important management tools available to project teams is the job cost report. Properly designed and used, the JCR can be a powerful document that provides an up-to-date snapshot of the project status that also highlights potential problems before they seriously impact a project's success. This 90 minute teleconference will address the entire life  more...

Auditory Processing Disorders: An Effective AUD/SLP Collaborative Approach To Evaluation And Treatment ...the speech-language pathologist in the identification and management of APD? How can audiologists and speech-language pathologists collaborate effectively in the evaluation, diagnosis and treatment of APD, and what are the benefits of an effective collaboration? How can audiologists and speech-language pathologists collaborate effectively to help the child with APD function more effectively in  more...

Aging Building Management: Best Practices in Development Long-Term Capital Plans ... And the various stakeholders in the capital planning and management process must be able to see the long-term impact of different investment decisions. In addition to condition information, by considering sustainability recommendations along with systems life cycle requirements, building owners and managers can optimize recapitalization and greening initiatives. n nRegister for this  more...