Online Management Skills eLearning
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From 123-CBT Computer Based Training
Transitioning into a Project Management Role
Transitioning into a Project Management Role
Many people find themselves thrust into a project management role with no formal training or experience. When this occurs, it is important to be prepared to deal with the significant changes in your role. Your responsibilities broaden from managing yourself to managing others, from short-term to long-term goals, and from tangible to intangible
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Transitioning into a Project Management Role
Many people find themselves thrust into a project management role with no formal training or experience. When this occurs, it is important to be prepared to deal with the significant changes in your role. Your responsibilities broaden from managing yourself to managing others, from short-term to long-term goals, and from tangible to intangible
more...
Managing a Customer Focused Department Simulation
..., participants will practice a series of customer service management skills, encompassing the objectives of delivering the essentials of customer service, obtaining employee support, reviewing the service process, improving the service process, managing team performance, and empowering and motivating customer service providers. The Managing a Customer-focused Department Simulation comprises
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..., participants will practice a series of customer service management skills, encompassing the objectives of delivering the essentials of customer service, obtaining employee support, reviewing the service process, improving the service process, managing team performance, and empowering and motivating customer service providers. The Managing a Customer-focused Department Simulation comprises
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Managing Experienced Managers
Managing Experienced Managers
Experienced managers are extremely valuable to an organization. With the experience and judgment they have developed over time, these managers can provide leadership and drive to guide the organization to new highs. So it's important that you devote time and other resources to ensuring their ongoing commitment to the organization's long-term and short-term
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Managing Experienced Managers
Experienced managers are extremely valuable to an organization. With the experience and judgment they have developed over time, these managers can provide leadership and drive to guide the organization to new highs. So it's important that you devote time and other resources to ensuring their ongoing commitment to the organization's long-term and short-term
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Managing High Performers
Managing High Performers
Are you paying enough attention to your high performance employees, the people who really help drive your organization? To assume that they don't need your ongoing support because they seem self-sufficient can be a costly mistake. If you don't give them the attention they need and deserve, they may take their energy elsewhere. The key is to keep them engaged and
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Managing High Performers
Are you paying enough attention to your high performance employees, the people who really help drive your organization? To assume that they don't need your ongoing support because they seem self-sufficient can be a costly mistake. If you don't give them the attention they need and deserve, they may take their energy elsewhere. The key is to keep them engaged and
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Managing New Managers
Managing New Managers
People are the most important part of any organization. Developing tomorrow's organizational leaders requires a continuous commitment by managers and HR professionals to prepare new managers to grow into leadership roles. New managers must be properly oriented and trained when moving to their new positions. But training is an ongoing process, and mentoring is one key
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Managing New Managers
People are the most important part of any organization. Developing tomorrow's organizational leaders requires a continuous commitment by managers and HR professionals to prepare new managers to grow into leadership roles. New managers must be properly oriented and trained when moving to their new positions. But training is an ongoing process, and mentoring is one key
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Developing a High-Performance Organization
Developing a High-Performance Organization
Helping your organization to reach its full potential is among your most important responsibilities as a leader. In a modern competitive business environment, tapping an organization's potential for high performance not only helps it to be more competitive but also helps it to better respond to and manage the influence of external factors. In short,
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Developing a High-Performance Organization
Helping your organization to reach its full potential is among your most important responsibilities as a leader. In a modern competitive business environment, tapping an organization's potential for high performance not only helps it to be more competitive but also helps it to better respond to and manage the influence of external factors. In short,
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Cross-Functional Strategic Management
Cross-Functional Strategic Management
Cross-functional management involves managing in a way that bridges the functional silos that constrain your organization. You have to rethink your approach to business operations and promote synergy and collaboration in a team-based environment while moving toward a common objective. This course defines organizational cross-functionality and its
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Cross-Functional Strategic Management
Cross-functional management involves managing in a way that bridges the functional silos that constrain your organization. You have to rethink your approach to business operations and promote synergy and collaboration in a team-based environment while moving toward a common objective. This course defines organizational cross-functionality and its
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Managing for Rapid Change Uncertainty
Managing for Rapid Change & Uncertainty
In an ever-changing business environment, organizations globally are faced with the challenges of having to reinvent themselves or face failure. This course examines the factors driving organizational change and shows how you can use a change management strategy to mitigate any potentially negative impact in your organization. It helps you prepare
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Managing for Rapid Change & Uncertainty
In an ever-changing business environment, organizations globally are faced with the challenges of having to reinvent themselves or face failure. This course examines the factors driving organizational change and shows how you can use a change management strategy to mitigate any potentially negative impact in your organization. It helps you prepare
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Cummunicating During Difficult Times
Cummunicating During Difficult Times
Communication is never more important than when a business is experiencing difficult times. When a company is affected by a struggling economy or other pressures, hard decisions have to be made, and employees need to be on board with these decisions. Different levels of leadership bear specific responsibilities at such times. These responsibilities
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Cummunicating During Difficult Times
Communication is never more important than when a business is experiencing difficult times. When a company is affected by a struggling economy or other pressures, hard decisions have to be made, and employees need to be on board with these decisions. Different levels of leadership bear specific responsibilities at such times. These responsibilities
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Managing Resources During Difficult Times
Managing Resources During Difficult Times
Companies facing tough times such as economic hardship or even extreme growth need to take action. In particular, they need to mind their costs, including their staff-related costs. It's important to communicate with employees about changes in costs and potential reductions in staff as soon as possible to maintain their commitment to the company.
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Managing Resources During Difficult Times
Companies facing tough times such as economic hardship or even extreme growth need to take action. In particular, they need to mind their costs, including their staff-related costs. It's important to communicate with employees about changes in costs and potential reductions in staff as soon as possible to maintain their commitment to the company.
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Managing Attitudes During Difficult Times
Managing Attitudes During Difficult Times
Employees may experience fear, anxiety, and frustration when their company is going through difficult times. If employees' attitudes suffer, so too does their performance. You must take steps to keep employees engaged, enthusiastic, and motivated when a company is facing challenges. By learning how to manage employee attitudes that often surface in
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Managing Attitudes During Difficult Times
Employees may experience fear, anxiety, and frustration when their company is going through difficult times. If employees' attitudes suffer, so too does their performance. You must take steps to keep employees engaged, enthusiastic, and motivated when a company is facing challenges. By learning how to manage employee attitudes that often surface in
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From Online Training Directory
Soft Skills Using MS Office Applications
...ach the students presentation, business writing, and time management skills. Students will learn the basic elements for each of these courses, and will be provided with a foundation on which to build their skills.
This course uses Microsoft PowerPoint, Word, and Outlook 2000 in order to teach the students presentation, business writing, and time management skills. The Presentation Skills
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Soft Skills Using MS Office Applications
...ach the students presentation, business writing, and time management skills. Students will learn the basic elements for each of these courses, and will be provided with a foundation on which to build their skills.
This course uses Microsoft PowerPoint, Word, and Outlook 2000 in order to teach the students presentation, business writing, and time management skills. The Presentation Skills
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Outlook 2007 Level 1
... and printing messages. Besides teaching these basic mail management skills, the course looks at Outlook as a personal information management system.
It examines how to add and organize contact information and how to manage time with the Calendar. Specifically, students will learn about adding new contacts, modifying contact records, and saving and modifying Electronic Business Cards. They?ll
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... and printing messages. Besides teaching these basic mail management skills, the course looks at Outlook as a personal information management system.
It examines how to add and organize contact information and how to manage time with the Calendar. Specifically, students will learn about adding new contacts, modifying contact records, and saving and modifying Electronic Business Cards. They?ll
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Project Management Professional- (Self Directed)
...ct management, and delivers lessons and examples to build management skills. We review the examination of the identification, selection, and planning of projects. Specific topics include: organization structure, project selection and scope definition, project team selection and development, work breakdown structures and statements of work, project scheduling, and budgeting, resource allocation,
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...ct management, and delivers lessons and examples to build management skills. We review the examination of the identification, selection, and planning of projects. Specific topics include: organization structure, project selection and scope definition, project team selection and development, work breakdown structures and statements of work, project scheduling, and budgeting, resource allocation,
more...
From 123-CBT Computer Based Training
Managing in a Global Business Environment
Companies now face intense competition all around the globe. In this challenging environment companies seek to adopt strategies that sustain their business growth. As a result organizations are changing the way they conduct and operate their businesses, transforming themselves in order to cope with these demanding circumstances. For today's business managers the need to comprehend these strategic
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Managing in a Global Business Environment
Companies now face intense competition all around the globe. In this challenging environment companies seek to adopt strategies that sustain their business growth. As a result organizations are changing the way they conduct and operate their businesses, transforming themselves in order to cope with these demanding circumstances. For today's business managers the need to comprehend these strategic
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Managing Cross-Functions
Today, managers need to address the complex problems and challenges of the current global business environment. Managers must now rely upon other divisions, departments, or functions in order to allocate resources, prioritize their staff time, and cooperate with each other. This requires that managers develop a degree of systems thinking where managers operate in a large interconnected system of
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Today, managers need to address the complex problems and challenges of the current global business environment. Managers must now rely upon other divisions, departments, or functions in order to allocate resources, prioritize their staff time, and cooperate with each other. This requires that managers develop a degree of systems thinking where managers operate in a large interconnected system of
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Managing for High Performance
Managers today must deal with a myriad of business challenges. Often they must rely on their best personnel to get them out of a jam. But do they have the necessary skills and strategies for managing these key people? This course will examine what organizations need to do to ensure that they attract high performers, how they allow this talent to thrive, and, most importantly, how to avoid losing
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Managers today must deal with a myriad of business challenges. Often they must rely on their best personnel to get them out of a jam. But do they have the necessary skills and strategies for managing these key people? This course will examine what organizations need to do to ensure that they attract high performers, how they allow this talent to thrive, and, most importantly, how to avoid losing
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Managing Managers
Senior managers provide a vital connection between organizational leadership and frontline management. They oversee the development of the organization's goals and its achievement. In addition, they must also manage relationships, both across the organization and across functions. While they are the voice of top management, they are also expected to deal with their own line managers to ensure that
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Senior managers provide a vital connection between organizational leadership and frontline management. They oversee the development of the organization's goals and its achievement. In addition, they must also manage relationships, both across the organization and across functions. While they are the voice of top management, they are also expected to deal with their own line managers to ensure that
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Managing Upward Relationships
Managing upward relationships is the art of consciously improving collaboration with superiors so that subordinate managers can reap the best personal and organizational results. Managers share the responsibility for managing the relationship with the top management and Board of Directors of the company. Taking advantage of that responsibility will strengthen motivation, productivity, and overall
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Managing upward relationships is the art of consciously improving collaboration with superiors so that subordinate managers can reap the best personal and organizational results. Managers share the responsibility for managing the relationship with the top management and Board of Directors of the company. Taking advantage of that responsibility will strengthen motivation, productivity, and overall
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The Basics of Delegation
Do you feel that there are just not enough hours in the day? Are you always striving to keep ahead of the paperwork that litters your desk? Perhaps it is time to consider sharing some of those tasks with your skilled employees. As you progress through this "Delegation Basics" course in the "Effective Delegation" series, you will discover what delegating is all about, what you need to do to prepare
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Do you feel that there are just not enough hours in the day? Are you always striving to keep ahead of the paperwork that litters your desk? Perhaps it is time to consider sharing some of those tasks with your skilled employees. As you progress through this "Delegation Basics" course in the "Effective Delegation" series, you will discover what delegating is all about, what you need to do to prepare
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Management Development for Technical Professionals
... personality inventories to classes in the development of management skills. With this preparation, you will create an action plan to realize your development program. Next, you will create the necessary personal and professional networks within your organization to ensure a smooth, successful transition from technical professional to manager. Upon completion of this course, you will be
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... personality inventories to classes in the development of management skills. With this preparation, you will create an action plan to realize your development program. Next, you will create the necessary personal and professional networks within your organization to ensure a smooth, successful transition from technical professional to manager. Upon completion of this course, you will be
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Process Management Skills
Efficiency, in software terms, can be the difference between ineffective, poorly designed software, and elegant, intuitive software. Efficiency in manufacturing is the difference between processes that yield top quality products at a reasonable price, and processes that spit out shoddy products regardless of price.Likewise, efficiency is critical to the effectiveness of a manager and to the
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Efficiency, in software terms, can be the difference between ineffective, poorly designed software, and elegant, intuitive software. Efficiency in manufacturing is the difference between processes that yield top quality products at a reasonable price, and processes that spit out shoddy products regardless of price.Likewise, efficiency is critical to the effectiveness of a manager and to the
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Functions of IT Project Managers
...n skills through continued education and experience. Your management skills will become better each time a project is delivered successfully. The need for skilled IT project managers continues to grow as technology continues to soar. As you proceed through this course, you will learn valuable techniques and methods for applying these techniques to your projects. You will acquire a knowledge and
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...n skills through continued education and experience. Your management skills will become better each time a project is delivered successfully. The need for skilled IT project managers continues to grow as technology continues to soar. As you proceed through this course, you will learn valuable techniques and methods for applying these techniques to your projects. You will acquire a knowledge and
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Strategic Approaches to Managing IT Projects
...management skills? Are you looking for new approaches to better manage IT projects? As you proceed through this course, you will learn new procedures and techniques that will improve your project management skills. You will learn new practices for process planning and systems management planning. You will also gain insight on how to better resource for IT projects, and understand the resourcing
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...management skills? Are you looking for new approaches to better manage IT projects? As you proceed through this course, you will learn new procedures and techniques that will improve your project management skills. You will learn new practices for process planning and systems management planning. You will also gain insight on how to better resource for IT projects, and understand the resourcing
more...
Inbound Call Centers People Management
Inbound call centers are often the only link between a company and its customers. As a call center manager, you want to hire agents with special customer service "genes." Good call center agents do a better job on the telephone, are happier with their work, and genuinely enjoy helping customers. This course will help you staff your call center with the right people for the job. You'll learn how to
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Inbound call centers are often the only link between a company and its customers. As a call center manager, you want to hire agents with special customer service "genes." Good call center agents do a better job on the telephone, are happier with their work, and genuinely enjoy helping customers. This course will help you staff your call center with the right people for the job. You'll learn how to
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Technical Support Agent Survival Skills
Coping with stress is an everyday issue for the Technical Support Agent (TSA). The focus of this course is specifically directed to the situations that TSAs encounter. The course will help the TSA avoid burnout and manage job responsibilities by identifying the causes of stress, prevention methods, and time management skills.
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Coping with stress is an everyday issue for the Technical Support Agent (TSA). The focus of this course is specifically directed to the situations that TSAs encounter. The course will help the TSA avoid burnout and manage job responsibilities by identifying the causes of stress, prevention methods, and time management skills.
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Sales Management Building a Championship Sales Team
...ders, or current sales managers who want to improve their management skills. This series is also recommended for marketing managers who participate in sales development programs. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:
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...ders, or current sales managers who want to improve their management skills. This series is also recommended for marketing managers who participate in sales development programs. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:
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Sales Management Leading a Sales Team
...ders, or current sales managers who want to improve their management skills. This series is also recommended for marketing managers who participate in sales development programs. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:
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...ders, or current sales managers who want to improve their management skills. This series is also recommended for marketing managers who participate in sales development programs. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:
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Sales Management Motivating Sales Teams to Win
...ders, or current sales managers who want to improve their management skills. This series is also recommended for marketing managers who participate in sales development programs. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:
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...ders, or current sales managers who want to improve their management skills. This series is also recommended for marketing managers who participate in sales development programs. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:
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C Programming - Part 4
... Students will learn some important read/write and memory management skills as well as how to implement some advanced data structures, such as linked lists and binary trees. This course will also include a look at the standard ANSI C library, which is the core library for all ANSI C applications. L earn To: Identify the procedure for creating advanced structures. Identify
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... Students will learn some important read/write and memory management skills as well as how to implement some advanced data structures, such as linked lists and binary trees. This course will also include a look at the standard ANSI C library, which is the core library for all ANSI C applications. L earn To: Identify the procedure for creating advanced structures. Identify
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GroupWise 5 5 Admin Part 1--System Fundamentals
...tions, and components of the GroupWise client. Document management skills and client customization options. Teach the components and structure of the GroupWise system. Cover the flow of messages in GroupWise. Teach GroupWise viewing and modification options in NetWare Administrator. Plan options for an organization and a classroom. Teach processes of installing and configuring a
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...tions, and components of the GroupWise client. Document management skills and client customization options. Teach the components and structure of the GroupWise system. Cover the flow of messages in GroupWise. Teach GroupWise viewing and modification options in NetWare Administrator. Plan options for an organization and a classroom. Teach processes of installing and configuring a
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Moving from Technical Professional to Mgr Series Getting Started
...d new management style. Identify ways to increase your management skills. Simulation Overview: You are the Director of Development at Icon International. You are co-chairing a three-month review of Junior IT Manager, Matt Green with Katherine Cavanaugh, Senior IT Manager. You are concerned that Matt's team won't meet the IT departmental quarterly target of developing new software for the
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...d new management style. Identify ways to increase your management skills. Simulation Overview: You are the Director of Development at Icon International. You are co-chairing a three-month review of Junior IT Manager, Matt Green with Katherine Cavanaugh, Senior IT Manager. You are concerned that Matt's team won't meet the IT departmental quarterly target of developing new software for the
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Organizational Skills Time Management
...e is for managers and employees who want to improve their management skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Understand the importance of time
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...e is for managers and employees who want to improve their management skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Understand the importance of time
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Stress Management Fundamentals for Managers
... this course is managers who want to improve their stress management skills to enhance organizational effectiveness. It is recommended that individuals take the first course in the series or have equivalent knowledge.
Deployment:
Self-Study
Accreditation
NASBA credits: 2 CPE
CEU credits: 0.20 CEUs
HRCI credits: 1 Hour
Language Options:
US English
Total
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... this course is managers who want to improve their stress management skills to enhance organizational effectiveness. It is recommended that individuals take the first course in the series or have equivalent knowledge.
Deployment:
Self-Study
Accreditation
NASBA credits: 2 CPE
CEU credits: 0.20 CEUs
HRCI credits: 1 Hour
Language Options:
US English
Total
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Delegation Monitoring Evaluating Results
...of delegation planning, as well as communication and time management skills and overcoming obstacles to delegation. Learn To To identify benefits of providing feedback To identify reasons why delegates resist taking ownership of tasks To identify how Maslow a a s Hierarchy of Needs impacts delegation
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...of delegation planning, as well as communication and time management skills and overcoming obstacles to delegation. Learn To To identify benefits of providing feedback To identify reasons why delegates resist taking ownership of tasks To identify how Maslow a a s Hierarchy of Needs impacts delegation
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Managing IT Projects Project Fundamentals Initiation
...nt project team. You need to effectively use your project management skills to manage the problems occurring in this project. You also need to meet the requirements of the stakeholders. Unit 3: Project Selection and Initiation (1 - 1.5 hours) Identify the components of a project charter. Identify guidelines for carrying out a SWOT analysis.
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...nt project team. You need to effectively use your project management skills to manage the problems occurring in this project. You also need to meet the requirements of the stakeholders. Unit 3: Project Selection and Initiation (1 - 1.5 hours) Identify the components of a project charter. Identify guidelines for carrying out a SWOT analysis.
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From Learn Skills
Internet as a Business Tool
The Internet can save you time and money, and it can
make you time and money. Whether you own a
business or work for one, being able to use the Internet
effectively is critical. This title offers two ready to deliver
courses covering the basics of how you can use the
Internet for selling, researching and communicating in
business.
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Internet as a Business Tool
The Internet can save you time and money, and it can
make you time and money. Whether you own a
business or work for one, being able to use the Internet
effectively is critical. This title offers two ready to deliver
courses covering the basics of how you can use the
Internet for selling, researching and communicating in
business.
more...
Time and Stress Management
This title offers a series of three ready to deliver courses
that will help you to identify, understand and handle
stress, as well as reduce pressure by better managing
your time.
more...
This title offers a series of three ready to deliver courses
that will help you to identify, understand and handle
stress, as well as reduce pressure by better managing
your time.
more...
Your Personality at Work
This title offers a series of ready to deliver courses that
will teach you that it is easier to inspire people to share
your vision and goals when you understand both their
and your own personality type and interests
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This title offers a series of ready to deliver courses that
will teach you that it is easier to inspire people to share
your vision and goals when you understand both their
and your own personality type and interests
more...
Change Management
Properly managing these changes is vital for achieving a successful transformation from how things are to how things should be. Change management plays an important role in any organisation since the task of managing change is not an easy one. When we say managing change we mean to say that making changes in a planned and systemic fashion. With reference to the IT projects we can say the change in
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Properly managing these changes is vital for achieving a successful transformation from how things are to how things should be. Change management plays an important role in any organisation since the task of managing change is not an easy one. When we say managing change we mean to say that making changes in a planned and systemic fashion. With reference to the IT projects we can say the change in
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Continuous Improvement to Systems and Processes
Although it may sound like an exhausting and neverending
struggle, continuous improvement is actually
about instituting processes and work practices that will
direct the evolution of your organisation.
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Although it may sound like an exhausting and neverending
struggle, continuous improvement is actually
about instituting processes and work practices that will
direct the evolution of your organisation.
more...
Effective Project Management
Project Management is the application of knowledge,
skills, tools and techniques to a broad range of activities
to meet the requirements of the particular project.
more...
Project Management is the application of knowledge,
skills, tools and techniques to a broad range of activities
to meet the requirements of the particular project.
more...
Effective Workplace Relationships
The skills related to communication, getting along with
others, and resolving interpersonal problems in the
workplace will draw from your experience outside of the
workplace.
more...
The skills related to communication, getting along with
others, and resolving interpersonal problems in the
workplace will draw from your experience outside of the
workplace.
more...
Leadership and Motivation
To compete in today's business environment, it is vital that all employees are working to their potential. Motivating an employee is a complex process. It requires an understanding of the needs, wants and expectations of that employee - in short, the psychological contract. This course offers a comprehensive introduction to leadership and the steps one must take to become an effective leader. In
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To compete in today's business environment, it is vital that all employees are working to their potential. Motivating an employee is a complex process. It requires an understanding of the needs, wants and expectations of that employee - in short, the psychological contract. This course offers a comprehensive introduction to leadership and the steps one must take to become an effective leader. In
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Managing Quality Customer Service
Organisational focus on customer service took a leap during the 80s and 90s due in part to the Quality initiative taking place during these decades. For an organization to succeed, intensely managing service quality is absolutely essential. It is only through customer alignment that the organization is on track toward a single, shared vision of customer focus and customer value; a vision that
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Organisational focus on customer service took a leap during the 80s and 90s due in part to the Quality initiative taking place during these decades. For an organization to succeed, intensely managing service quality is absolutely essential. It is only through customer alignment that the organization is on track toward a single, shared vision of customer focus and customer value; a vision that
more...
Managing Teams
An important organising structure, teams support integrated decision making and provide complex problem resolution using multi-disciplinary input. This course provides in depth training in all aspects of modern workplace teams including the key concepts underlying teams, the various roles and relationships within teams, the practical aspects of operating teams and group dynamics.
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An important organising structure, teams support integrated decision making and provide complex problem resolution using multi-disciplinary input. This course provides in depth training in all aspects of modern workplace teams including the key concepts underlying teams, the various roles and relationships within teams, the practical aspects of operating teams and group dynamics.
more...
Managing to Achieve Planned Outcomes
In this course we will highlight the importance of resources
in creating and implementing operational plans that have
goals consistent with organisational goals
more...
In this course we will highlight the importance of resources
in creating and implementing operational plans that have
goals consistent with organisational goals
more...
Negotiation Skills
You negotiate and persuade every day, just by living and working with people. Preparation, confidence and persuasion are skills that will help you to obtain as much as is reasonably possible. In this course you will learn how you can be more influential and persuasive when you negotiate, without resorting to bullying, manipulation or misuse of authority. This course provides in depth training in
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You negotiate and persuade every day, just by living and working with people. Preparation, confidence and persuasion are skills that will help you to obtain as much as is reasonably possible. In this course you will learn how you can be more influential and persuasive when you negotiate, without resorting to bullying, manipulation or misuse of authority. This course provides in depth training in
more...
From SilkWeb Consulting & Development LLC
Manager Training - Advanced Level
Managers with more than 2 years of on-the-job experience or mid to senior-level managers need learning that builds on their existing knowledge. Our advanced-level manager certification program provides experienced managers with the tools needed to refine their skills and to develop strategies that will help them take their organization to the next level of success.
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From Banjara Academy
International Graduate Diploma in Counselling Skills IGDCS
Banjara Academy, the Bangalore-based counselling services institution led by Dr Ali Khwaja, is offering a completely online course, the International Graduate Diploma in Counselling Skills (IGDCS) course. The IGDCS empowers individuals from any part of the world to learn the practical skills of human dynamics and counseling and qualifies them to be a Certified, Professional Counsellor.
Anyone
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Banjara Academy, the Bangalore-based counselling services institution led by Dr Ali Khwaja, is offering a completely online course, the International Graduate Diploma in Counselling Skills (IGDCS) course. The IGDCS empowers individuals from any part of the world to learn the practical skills of human dynamics and counseling and qualifies them to be a Certified, Professional Counsellor.
Anyone
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From B. F Environmental Consultant Inc
Six Sigma Training Certification - Black Belt
The Black Belt training program integrates online learning with hands-on data analysis. The course material provides an in-depth look at the DMAIC problem-solving methodology, as well as deployment and project development approaches. The course flow follows the DMAIC methodology, with the appropriate tools and concepts taught at each stage of project deployment.
Black Belt candidates generally
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The Black Belt training program integrates online learning with hands-on data analysis. The course material provides an in-depth look at the DMAIC problem-solving methodology, as well as deployment and project development approaches. The course flow follows the DMAIC methodology, with the appropriate tools and concepts taught at each stage of project deployment.
Black Belt candidates generally
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From Corexcel
Managing People
The Managing People online course covers how to be successful and move ahead in your management career. Goals, empowerment, standards, and organizational structure will be discussed. Also, this course will cover the difficulty of discipline while trying to maintain momentum.
Learning how to manage people sounds self explanatory, but that is far from the truth! Learn how to manage successfully
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The Managing People online course covers how to be successful and move ahead in your management career. Goals, empowerment, standards, and organizational structure will be discussed. Also, this course will cover the difficulty of discipline while trying to maintain momentum.
Learning how to manage people sounds self explanatory, but that is far from the truth! Learn how to manage successfully
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Project Management Team Leadership
In today's organizations the vast majority of project work is done in a team environment. In this setting, leaders in the project management arena have a great degree of responsibility and opportunity to create and exhibit leadership abilities.
The online course, Project Management Team Leadership, first covers the roles and responsibilities of the team leader, particularly their responsibility
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In today's organizations the vast majority of project work is done in a team environment. In this setting, leaders in the project management arena have a great degree of responsibility and opportunity to create and exhibit leadership abilities.
The online course, Project Management Team Leadership, first covers the roles and responsibilities of the team leader, particularly their responsibility
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Project Management for Information Technology
Project Management refers to the science, or art of directing projects. The online course, Project Management for Information Technology, concentrates more directly on how project management concepts can be applied to IT projects. The course also focuses on project management issues that are unique to IT projects. This course reviews the methodologies, concepts, and tools of project management as
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Project Management refers to the science, or art of directing projects. The online course, Project Management for Information Technology, concentrates more directly on how project management concepts can be applied to IT projects. The course also focuses on project management issues that are unique to IT projects. This course reviews the methodologies, concepts, and tools of project management as
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Essential Skills of Leadership
Essential Skills of Leadership is a training program that teaches managers how to improve employeesa ™ morale, focus on behavior, and encourage others to commit to the common goals of the organization. This program provides your leaders with new skills, enables them to practice these skills in the classroom, and then apply these skills on the job.
You can teach the Essential Skills of
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Essential Skills of Leadership is a training program that teaches managers how to improve employeesa ™ morale, focus on behavior, and encourage others to commit to the common goals of the organization. This program provides your leaders with new skills, enables them to practice these skills in the classroom, and then apply these skills on the job.
You can teach the Essential Skills of
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From Serebra Learning Corporation
Technical Support Agent Survival Skills
Coping with stress is an everyday issue for the Technical Support Agent (TSA). The focus of this course is specifically directed to the situations that TSAs encounter. The course will help the TSA avoid burnout and manage job responsibilities by identifying the causes of stress, prevention methods, and time management skills. Technical Support Agents seeking to acquire new skills or improve the
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Coping with stress is an everyday issue for the Technical Support Agent (TSA). The focus of this course is specifically directed to the situations that TSAs encounter. The course will help the TSA avoid burnout and manage job responsibilities by identifying the causes of stress, prevention methods, and time management skills. Technical Support Agents seeking to acquire new skills or improve the
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Inbound Call Center Management Leadership
Did you know that your personality can greatly affect your leadership skills? Are you aware that even if you are a fabulous manager, you may not be an effective leader? As a call center manager, how can you motivate everyone, including senior management, to work together toward a common goal? As you progress through this "Inbound Call Center Management: Leadership" course, you will become aware
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Did you know that your personality can greatly affect your leadership skills? Are you aware that even if you are a fabulous manager, you may not be an effective leader? As a call center manager, how can you motivate everyone, including senior management, to work together toward a common goal? As you progress through this "Inbound Call Center Management: Leadership" course, you will become aware
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Inbound Call Centers People Management
Inbound call centers are often the only link between a company and its customers. As a call center manager, you want to hire agents with special customer service "genes." Good call center agents do a better job on the telephone, are happier with their work, and genuinely enjoy helping customers. This course will help you staff your call center with the right people for the job. You'll learn how to
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Inbound call centers are often the only link between a company and its customers. As a call center manager, you want to hire agents with special customer service "genes." Good call center agents do a better job on the telephone, are happier with their work, and genuinely enjoy helping customers. This course will help you staff your call center with the right people for the job. You'll learn how to
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Managing a Customer-focused Department Simulation
..., participants will practice a series of customer service management skills, encompassing the objectives of delivering the essentials of customer service, obtaining employee support, reviewing the service process, improving the service process, managing team performance, and empowering and motivating customer service providers. The Managing a Customer-focused Department Simul Customer service
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..., participants will practice a series of customer service management skills, encompassing the objectives of delivering the essentials of customer service, obtaining employee support, reviewing the service process, improving the service process, managing team performance, and empowering and motivating customer service providers. The Managing a Customer-focused Department Simul Customer service
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Initiating a Project and Preparing the Project Plan
Project integration management is concerned with ensuring the proper coordination of project processes so project objectives are achieved. Successful project managers use project integration management to integrate project processes, maximize performance, and meet project goals throughout the life cycle of a project. This course will highlight the importance of project integration management to
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Project integration management is concerned with ensuring the proper coordination of project processes so project objectives are achieved. Successful project managers use project integration management to integrate project processes, maximize performance, and meet project goals throughout the life cycle of a project. This course will highlight the importance of project integration management to
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Project Human Resources Management Simulation
...on, participants will practice a series of human resource management skills, encompassing the objectives of creating a Responsibility Assignment Matrix, creating a Staffing Management Plan, developing the project team, using empathy to gain commitment, resolving conflict, and staffing the project. The Project Human Resources Management Simulation comprises two scenarios and is based on the
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...on, participants will practice a series of human resource management skills, encompassing the objectives of creating a Responsibility Assignment Matrix, creating a Staffing Management Plan, developing the project team, using empathy to gain commitment, resolving conflict, and staffing the project. The Project Human Resources Management Simulation comprises two scenarios and is based on the
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Implementing Project Human Resource Management
Most project managers have experienced the synergy of a well-functioning project team. When such a team exists, a project seems to run itself. A few of the secrets to a project's success include building a project team through obtaining the necessary human resources, developing team competencies, and monitoring performance to boost project performance. Project Human Resource Management is
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Most project managers have experienced the synergy of a well-functioning project team. When such a team exists, a project seems to run itself. A few of the secrets to a project's success include building a project team through obtaining the necessary human resources, developing team competencies, and monitoring performance to boost project performance. Project Human Resource Management is
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Elements of Project Human Resource Management
When project managers set their sights on delivering creative project solutions on time and within budget, they must select and manage a team of experienced and competent professionals who can meet the challenge. This requires that project managers understand the Project Human Resource Management processes of planning, selecting, developing, and managing a project team. Such an understanding
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When project managers set their sights on delivering creative project solutions on time and within budget, they must select and manage a team of experienced and competent professionals who can meet the challenge. This requires that project managers understand the Project Human Resource Management processes of planning, selecting, developing, and managing a project team. Such an understanding
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Budgeting and Controlling Costs
A small change in schedule, resources, or scope can result in a major change in cost. The processes associated with Project Cost Management help Project Managers measure project performance and monitor cost variances. This course will highlight the importance of Project Cost Management to project performance. It will cover the inputs, tools and techniques, and outputs for the Cost Budgeting and
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A small change in schedule, resources, or scope can result in a major change in cost. The processes associated with Project Cost Management help Project Managers measure project performance and monitor cost variances. This course will highlight the importance of Project Cost Management to project performance. It will cover the inputs, tools and techniques, and outputs for the Cost Budgeting and
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Estimating Activity Costs
Most project managers are familiar with the sinking feeling that occurs when project costs exceed expectations. Project cost management is concerned with estimating and controlling the cost resources used to complete different project activities. This course will highlight the importance of project cost management to project performance. It will cover the project inputs, tools and techniques, and
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Most project managers are familiar with the sinking feeling that occurs when project costs exceed expectations. Project cost management is concerned with estimating and controlling the cost resources used to complete different project activities. This course will highlight the importance of project cost management to project performance. It will cover the project inputs, tools and techniques, and
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Project Communications Management Simulation
For the duration of this simulation, you will assume the role of project manager for Coventry Media Design, a national manufacturer and installer of custom media systems for corporate applications. As lead PM, you will manage various aspects of a new project installation for Pressman University from inception to status assessment. The simulation is based on the SkillSoft series "Project
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For the duration of this simulation, you will assume the role of project manager for Coventry Media Design, a national manufacturer and installer of custom media systems for corporate applications. As lead PM, you will manage various aspects of a new project installation for Pressman University from inception to status assessment. The simulation is based on the SkillSoft series "Project
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Project Integration Executing and Completing a Project
Project managers regularly face tough decisions about where to concentrate project resources when met with competing priorities and demands. Project integration management helps with these decisions by ensuring the proper coordination of project processes during project plan development and execution. Successful project managers use project integration management throughout the project life cycle
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Project managers regularly face tough decisions about where to concentrate project resources when met with competing priorities and demands. Project integration management helps with these decisions by ensuring the proper coordination of project processes during project plan development and execution. Successful project managers use project integration management throughout the project life cycle
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Functions of IT Project Management
...n skills through continued education and experience. Your management skills will become better each time a project is delivered successfully. The need for skilled IT project managers continues to grow as technology continues to soar. As you proceed through this course, you will learn valuable techniques and methods for applying these techniques to your projects. You will acquire a knowledge and
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...n skills through continued education and experience. Your management skills will become better each time a project is delivered successfully. The need for skilled IT project managers continues to grow as technology continues to soar. As you proceed through this course, you will learn valuable techniques and methods for applying these techniques to your projects. You will acquire a knowledge and
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Transitioning into a Project Management Role
... Time and experience will develop and refine your project management skills, but this course will prime you for the process of transitioning into a project management role. It will discuss the changes a new project manager may face, including the development of a successful project team. This path is targeted toward a diverse range of managers and staff members who wish to acquire the necessary
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... Time and experience will develop and refine your project management skills, but this course will prime you for the process of transitioning into a project management role. It will discuss the changes a new project manager may face, including the development of a successful project team. This path is targeted toward a diverse range of managers and staff members who wish to acquire the necessary
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Project Management for Non-Project Managers Simulation
...ide participants with the opportunity to practice project management skills in a secure, virtual environment before facing the challenge of an actual, real-world project. Over the course of the simulation, participants will be tested on the objectives of transitioning to project manager, managing an imposed project team, demonstrating effective leadership, monitoring project activities and
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...ide participants with the opportunity to practice project management skills in a secure, virtual environment before facing the challenge of an actual, real-world project. Over the course of the simulation, participants will be tested on the objectives of transitioning to project manager, managing an imposed project team, demonstrating effective leadership, monitoring project activities and
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Planning Project Procurement and Requesting Seller Responses
If project success is to be achieved, products, services, or results often must be purchased or acquired from elsewhere within, or outside of, the organization. This process of acquisition and purchasing is Project Procurement Management, and it is a critical aspect of any project. As you advance in this course, you will gain an understanding of what processes are involved in Project Procurement
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If project success is to be achieved, products, services, or results often must be purchased or acquired from elsewhere within, or outside of, the organization. This process of acquisition and purchasing is Project Procurement Management, and it is a critical aspect of any project. As you advance in this course, you will gain an understanding of what processes are involved in Project Procurement
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Choosing Sellers and Administering and Closing Contracts
How do you choose among potential sellers? Why is it important to manage the contract and relationship between the buyer and seller? What's the most effective way to complete and settle contracts? As you advance in this course, which focuses on seller selection, contract administration, and contract closure, you will obtain the skills and knowledge required to manage these areas of Project
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How do you choose among potential sellers? Why is it important to manage the contract and relationship between the buyer and seller? What's the most effective way to complete and settle contracts? As you advance in this course, which focuses on seller selection, contract administration, and contract closure, you will obtain the skills and knowledge required to manage these areas of Project
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Project Procurement Management Simulation
For the duration of this simulation, you will be employed as a project manager for RMVE Security, a national provider of residential, corporate, and government property and facility monitoring. In your role as a PM, you will be focusing on the various aspects of procurement. The simulation is based on the SkillSoft series "Project Procurement Management" and includes links to the following
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For the duration of this simulation, you will be employed as a project manager for RMVE Security, a national provider of residential, corporate, and government property and facility monitoring. In your role as a PM, you will be focusing on the various aspects of procurement. The simulation is based on the SkillSoft series "Project Procurement Management" and includes links to the following
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Planning for Quality
Project Quality Management focuses on ensuring two things: the quality of project management and the quality of the products created during the project. Project Quality Management implements the quality management system by using policies, procedures, and the following processes: Quality Planning, Perform Quality Assurance, and Perform Quality Control. Through interactive learning strategies and
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Project Quality Management focuses on ensuring two things: the quality of project management and the quality of the products created during the project. Project Quality Management implements the quality management system by using policies, procedures, and the following processes: Quality Planning, Perform Quality Assurance, and Perform Quality Control. Through interactive learning strategies and
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Communications Planning and Information Distribution
Any project requires good communications to manage day-to-day activities and ensure success of the project. Project managers need to understand the processes of Project Communications Management, and how those processes help promote success and resolve differences among project stakeholders. Project managers need to plan out a strategy to ensure that needed information is gathered and produced
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Any project requires good communications to manage day-to-day activities and ensure success of the project. Project managers need to understand the processes of Project Communications Management, and how those processes help promote success and resolve differences among project stakeholders. Project managers need to plan out a strategy to ensure that needed information is gathered and produced
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Program Management Processes and the Initiating Process Group
The Standard for Program Management was designed to give program managers a set of processes for program management. These processes are very similar to the processes you can find in the PMBOK Guide Third edition; however, they are intended to deal with issues between projects and to offer a coordinated effort to ensure program benefits.This course is designed to help program managers describe the
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The Standard for Program Management was designed to give program managers a set of processes for program management. These processes are very similar to the processes you can find in the PMBOK Guide Third edition; however, they are intended to deal with issues between projects and to offer a coordinated effort to ensure program benefits.This course is designed to help program managers describe the
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Program Lifecycle and Organization
Regardless of your industry, programs and program management exist within their context and act as the infrastructure for implementing strategies. Effective program managers must be mindful of how different industries can impact program life cycles and the benefits they are designed to reap, and must continually refine their skills for adapting program life cycles to strategic goals. This course
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Regardless of your industry, programs and program management exist within their context and act as the infrastructure for implementing strategies. Effective program managers must be mindful of how different industries can impact program life cycles and the benefits they are designed to reap, and must continually refine their skills for adapting program life cycles to strategic goals. This course
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Introduction to Program Management
Project managers are often tasked with managing multiple concurrent projects but what about managing multiple programs? When in a program environment, the processes differ from traditional project management. This course explains the key terms and themes of program management. It also introduces theories that are recognized as successful methods of managing programs.This course is aligned with "A
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Project managers are often tasked with managing multiple concurrent projects but what about managing multiple programs? When in a program environment, the processes differ from traditional project management. This course explains the key terms and themes of program management. It also introduces theories that are recognized as successful methods of managing programs.This course is aligned with "A
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Performance Reporting and Stakeholder Management
Any project requires good communication to manage day-to-day activities and ensure success of the project--project managers need to understand what a communications model is, and how it helps promote success and resolve differences. They need to plan out a strategy to ensure that needed information is gathered and produced efficiently. Finally, the project manager is responsible for distributing
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Any project requires good communication to manage day-to-day activities and ensure success of the project--project managers need to understand what a communications model is, and how it helps promote success and resolve differences. They need to plan out a strategy to ensure that needed information is gathered and produced efficiently. Finally, the project manager is responsible for distributing
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Project Management Professional Integration Management
Project Management: Integration Management, is the first of eleven courses in this curriculum. After the completion of this course you will be able to identify strategies for aligning project plans with other activities in the organization, define the five key general management skills essential to project management and identify the steps in implementing a change control system. The Prime-Project
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Project Management: Integration Management, is the first of eleven courses in this curriculum. After the completion of this course you will be able to identify strategies for aligning project plans with other activities in the organization, define the five key general management skills essential to project management and identify the steps in implementing a change control system. The Prime-Project
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Management Development for Technical Professionals
... personality inventories to classes in the development of management skills. With this preparation, you will create an action plan to realize your development program. Next, you will create the necessary personal and professional networks within your organization to ensure a smooth, successful transition from technical professional to manager. Upon completion of this course, you will be
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... personality inventories to classes in the development of management skills. With this preparation, you will create an action plan to realize your development program. Next, you will create the necessary personal and professional networks within your organization to ensure a smooth, successful transition from technical professional to manager. Upon completion of this course, you will be
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Process Management Skills
Efficiency, in software terms, can be the difference between ineffective, poorly designed software, and elegant, intuitive software. Efficiency in manufacturing is the difference between processes that yield top quality products at a reasonable price, and processes that spit out shoddy products regardless of price. Likewise, efficiency is critical to the effectiveness of a manager and to the
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Efficiency, in software terms, can be the difference between ineffective, poorly designed software, and elegant, intuitive software. Efficiency in manufacturing is the difference between processes that yield top quality products at a reasonable price, and processes that spit out shoddy products regardless of price. Likewise, efficiency is critical to the effectiveness of a manager and to the
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Managing in a Global Business Environment
Companies now face intense competition all around the globe. In this challenging environment companies seek to adopt strategies that sustain their business growth. As a result organizations are changing the way they conduct and operate their businesses, transforming themselves in order to cope with these demanding circumstances. For today's business managers the need to comprehend these strategic
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Companies now face intense competition all around the globe. In this challenging environment companies seek to adopt strategies that sustain their business growth. As a result organizations are changing the way they conduct and operate their businesses, transforming themselves in order to cope with these demanding circumstances. For today's business managers the need to comprehend these strategic
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Managing Cross-Functions
Today, managers need to address the complex problems and challenges of the current global business environment. Managers must now rely upon other divisions, departments, or functions in order to allocate resources, prioritize their staff time, and cooperate with each other. This requires that managers develop a degree of systems thinking where managers operate in a large interconnected system of
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Today, managers need to address the complex problems and challenges of the current global business environment. Managers must now rely upon other divisions, departments, or functions in order to allocate resources, prioritize their staff time, and cooperate with each other. This requires that managers develop a degree of systems thinking where managers operate in a large interconnected system of
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Managing For High Performance
Managers today must deal with a myriad of business challenges. Often they must rely on their best personnel to get them out of a jam. But do they have the necessary skills and strategies for managing these key people? This course will examine what organizations need to do to ensure that they attract high performers, how they allow this talent to thrive, and, most importantly, how to avoid losing
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Managers today must deal with a myriad of business challenges. Often they must rely on their best personnel to get them out of a jam. But do they have the necessary skills and strategies for managing these key people? This course will examine what organizations need to do to ensure that they attract high performers, how they allow this talent to thrive, and, most importantly, how to avoid losing
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Managing Managers
Senior managers provide a vital connection between organizational leadership and frontline management. They oversee the development of the organization's goals and its achievement. In addition, they must also manage relationships, both across the organization and across functions. While they are the voice of top management, they are also expected to deal with their own line managers to ensure that
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Senior managers provide a vital connection between organizational leadership and frontline management. They oversee the development of the organization's goals and its achievement. In addition, they must also manage relationships, both across the organization and across functions. While they are the voice of top management, they are also expected to deal with their own line managers to ensure that
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Managing Upward Relationships
Managing upward relationships is the art of consciously improving collaboration with superiors so that subordinate managers can reap the best personal and organizational results. Managers share the responsibility for managing the relationship with the top management and Board of Directors of the company. Taking advantage of that responsibility will strengthen motivation, productivity, and overall
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Managing upward relationships is the art of consciously improving collaboration with superiors so that subordinate managers can reap the best personal and organizational results. Managers share the responsibility for managing the relationship with the top management and Board of Directors of the company. Taking advantage of that responsibility will strengthen motivation, productivity, and overall
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Delegation Basics
Do you feel that there are just not enough hours in the day? Are you always striving to keep ahead of the paperwork that litters your desk? Perhaps it is time to consider sharing some of those tasks with your skilled employees. As you progress through this "Delegation Basics" course in the "Effective Delegation" series, you will discover what delegating is all about, what you need to do to prepare
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Do you feel that there are just not enough hours in the day? Are you always striving to keep ahead of the paperwork that litters your desk? Perhaps it is time to consider sharing some of those tasks with your skilled employees. As you progress through this "Delegation Basics" course in the "Effective Delegation" series, you will discover what delegating is all about, what you need to do to prepare
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Behavior Putting Your Best Foot Forward
Are you interested in taking charge of your career? Would you like your job to be more interesting, to offer you more challenges? Today's workplace offers more opportunities than ever for administrative support professionals to assume more responsibility and be more active in office decision-making. This course will show you some ways to assess yourself to ensure you're ready to work towards a new
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Are you interested in taking charge of your career? Would you like your job to be more interesting, to offer you more challenges? Today's workplace offers more opportunities than ever for administrative support professionals to assume more responsibility and be more active in office decision-making. This course will show you some ways to assess yourself to ensure you're ready to work towards a new
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Managing Yourself and Those Around You
Successful administrative support professionals must be good managers. This means managing their own time and energies, as well as cooperatively working with their boss and co-workers. This course teaches successful strategies for dealing with the myriad demands on the time, resources, communication skills, and organizational powers of administrative assistants. Administrative support
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Successful administrative support professionals must be good managers. This means managing their own time and energies, as well as cooperatively working with their boss and co-workers. This course teaches successful strategies for dealing with the myriad demands on the time, resources, communication skills, and organizational powers of administrative assistants. Administrative support
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Partnering with Your Boss
You may have noticed that the traditional secretary has gone the way of the dinosaur. However, your boss may not yet have entered this new age in which administrative support professionals are working as partners with their managers and supervisors. This course will equip you to make the transition from working as a subordinate who follows orders, to partnering with your boss as an empowered and
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You may have noticed that the traditional secretary has gone the way of the dinosaur. However, your boss may not yet have entered this new age in which administrative support professionals are working as partners with their managers and supervisors. This course will equip you to make the transition from working as a subordinate who follows orders, to partnering with your boss as an empowered and
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Advanced Administrative Support Simulation
You're an administrative assistant at the corporate headquarters of King's Stores Company, a chain of retail stores, and report to Maxine Washington, Merchandising Manager. Recently, you were disappointed when Maxine turned you down for a promotion. During a meeting with Maxine, you'll have the opportunity to find out to why she didn't promote you. You'll need to listen actively and effectively to
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You're an administrative assistant at the corporate headquarters of King's Stores Company, a chain of retail stores, and report to Maxine Washington, Merchandising Manager. Recently, you were disappointed when Maxine turned you down for a promotion. During a meeting with Maxine, you'll have the opportunity to find out to why she didn't promote you. You'll need to listen actively and effectively to
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Getting Started--The Administrative Support Professional
The skills needed to fulfill the requirements of today's administrative support professionals are numerous. Day-to-day, they must be flexible as they work in an ever-changing business environment. They must use interpersonal skills that help them deal effectively with clients, visitors, and other office professionals. They must also manage their time effectively to function successfully. This
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The skills needed to fulfill the requirements of today's administrative support professionals are numerous. Day-to-day, they must be flexible as they work in an ever-changing business environment. They must use interpersonal skills that help them deal effectively with clients, visitors, and other office professionals. They must also manage their time effectively to function successfully. This
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Microsoft Outlook 98 Advanced
The Microsoft Outlook 98 Advanced course introduces you to additional features of Outlook, which are not covered in the Basic course, and which will help to enhance and broaden your information management skills. As you work through each unit in the course, you will learn how to work with a directory of contacts; create tasks on an electronic to-do list; track activities, times, and ideas in an
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The Microsoft Outlook 98 Advanced course introduces you to additional features of Outlook, which are not covered in the Basic course, and which will help to enhance and broaden your information management skills. As you work through each unit in the course, you will learn how to work with a directory of contacts; create tasks on an electronic to-do list; track activities, times, and ideas in an
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C Programming - Part 4
This course is the last in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course will teach students the skills and knowledge necessary to perform some more advanced
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This course is the last in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course will teach students the skills and knowledge necessary to perform some more advanced
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Delegation - Monitoring and Evaluating Results
In "Delegation: Monitoring and Evaluating Results " you will learn how examine such areas as how to review delegates how to maintain task boundaries how to support delegates and how to deal with delegates who offer resistance. Delegates need to be assisted in their development through coaching trust and motivation and this course teaches strategies in all these fields. To help them to get the
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In "Delegation: Monitoring and Evaluating Results " you will learn how examine such areas as how to review delegates how to maintain task boundaries how to support delegates and how to deal with delegates who offer resistance. Delegates need to be assisted in their development through coaching trust and motivation and this course teaches strategies in all these fields. To help them to get the
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C Programming - Part 4
This course is the last in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course will teach students the skills and knowledge necessary to perform some more advanced
more...
This course is the last in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course will teach students the skills and knowledge necessary to perform some more advanced
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From Knowledge Matters LLC
Project Managment Professional PMP
...sonal skills to manage stakeholders
Utilizing effective management skills
A managed program to guide you through the course and help keep you on track
PMI Certifications Mean Success!
Understanding and knowledge of project management skills needed to lead and direct project teams and to deliver results within the constraints of schedule, budget, and resources. Professionals who are
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...sonal skills to manage stakeholders
Utilizing effective management skills
A managed program to guide you through the course and help keep you on track
PMI Certifications Mean Success!
Understanding and knowledge of project management skills needed to lead and direct project teams and to deliver results within the constraints of schedule, budget, and resources. Professionals who are
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From LaMarsh & Associates, Inc.
LaMarsh Managed Change(tm) e-Lesson for Change Agents
...ies for learning, practice, and application of the change management skills and techniques imparted in the coursework.
The Managed Change(tm) e-Lesson for Change Agents also fulfills the Segment 1 requirement for Managed Change(tm) Agent Certification (For more information on the Managed Change(tm) Agent Certification refer to the specific program description.)
2010 Schedule is on-going.
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...ies for learning, practice, and application of the change management skills and techniques imparted in the coursework.
The Managed Change(tm) e-Lesson for Change Agents also fulfills the Segment 1 requirement for Managed Change(tm) Agent Certification (For more information on the Managed Change(tm) Agent Certification refer to the specific program description.)
2010 Schedule is on-going.
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From Distance Learning College and Training
Understanding Time Management in the Workplace Level 2 Certificate
This course is designed to help employees improve their overall efficiency and productivity at work through the application of time management strategies.
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From Management Development Specialists, LLC
Time Management
The Time Management course is a Flash presentation (1Hr. and 17Mins.) The PDF Manual version includes a ready to import PowerPoint presentation and Participant Materials. The course examines numerous time guzzlers and offers techniques to help you regain control of your most precious commodity, time. You must be master of your time to achieve your goals. The Participant Materials include
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From HRD Services
Level 5 Management and Leadership Course
...Management develops a comprehensive range of basic middle management skills, assisting participants in gaining the knowledge required at this level. Our management courses in Belfast offer participants the ability to choose from a range of optional units to build their qualification; this high level of flexibility allows individuals or their employers to custom build a qualification that
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Effective Management Level 3 Course
...and Ireland looking to develop general or career-specific management skills. You can select from over 45 optional units to build a tailor-made qualification that meets your individual requirements, or those of your employer.
The large range of optional units cover broad management skills and knowledge such as team building, managing projects and working with costs and budgets or more
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...and Ireland looking to develop general or career-specific management skills. You can select from over 45 optional units to build a tailor-made qualification that meets your individual requirements, or those of your employer.
The large range of optional units cover broad management skills and knowledge such as team building, managing projects and working with costs and budgets or more
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From ProTrain Online
Certified Associate in Project Management
The Certified Associate course offers you the most effective way to get the project management skills you need to pass the Certified Associate in Project Management (PMBOK Guide 3rd Edition Aligned) certification exam.
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The Certified Associate course offers you the most effective way to get the project management skills you need to pass the Certified Associate in Project Management (PMBOK Guide 3rd Edition Aligned) certification exam.
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From Matias and Associates, PC
Custom Online Management Training
Who Are We?
Matias Interactive exists to help companies maximize profitability through the development of an industry-leading workforce. We achieve our mission by creating and delivering highly-customizable training programs tailored to the needs of our clients.
What makes us different?
We are taking corporate training back from staid mega-groups that refuse to change with the times.
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From Morningstar Ventures
360 Degree Feedback Assessment
...ve your company the tools needed to assess leadership and management skills that support your talent management or change strategy.
Key Features
Custom questions based on your competencies or choose one of our standard assessments
Information is secure and confidential
Custom respondent categories
Custom scale and rating labels
Designed for individual participants or groups of any
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From Success Television
A Solid Approach to Managing Change and Leading through it
...videos, quizzes and articles to reinforce your new change management skills. There are six learning concepts. Depending on your time and need, you can take the entire course or dip in and focus on one learning concept:
1. Leading through Change (Andy Grove, co-founder of Intel)
2. Managing Uncontrollable Change (Steve Case, founder of AOL)
3. Making Positive Behavior Change (Marshall
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...videos, quizzes and articles to reinforce your new change management skills. There are six learning concepts. Depending on your time and need, you can take the entire course or dip in and focus on one learning concept:
1. Leading through Change (Andy Grove, co-founder of Intel)
2. Managing Uncontrollable Change (Steve Case, founder of AOL)
3. Making Positive Behavior Change (Marshall
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From Sage Interactive (M) Sdn Bhd
High Impact Management Skills Cources With Free Workshop
...Management Skills Courses" have been designed to meet the needs of today's business manager targeting everyday business issues.
Using content provided by HARVARD BUSINESS PUBLISHING and used in MBA and Executive Education courses at Harvard Business School and other leading business schools, as well as Fortune 2, 000 companies, our online courses provide the fundamental skills that every
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From Telework Collaborative
Managing Teleworkers An Online Course for Employers
...kers. It is further intended for you to hone your
management skills to ensure the success you would want with a telework
program in your organization.
We have outlined the course, stated course objectives and provided a
number of tools and communication options throughout the course. Please
make a cursory review of these before immersing yourself in the
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...kers. It is further intended for you to hone your
management skills to ensure the success you would want with a telework
program in your organization.
We have outlined the course, stated course objectives and provided a
number of tools and communication options throughout the course. Please
make a cursory review of these before immersing yourself in the
more...
Understanding Telework An Online Course for Employees
... improve your communication skills
. improve your time-management skills
. improve your on-the-job performance
. improve your career options
. increase your job satisfaction
. improve work-family relationships
. reduce your commuting costs and stress
. improve your overall quality of life
Learning Objectives: At the end of this course you will be able to:
. Provide an
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... improve your communication skills
. improve your time-management skills
. improve your on-the-job performance
. improve your career options
. increase your job satisfaction
. improve work-family relationships
. reduce your commuting costs and stress
. improve your overall quality of life
Learning Objectives: At the end of this course you will be able to:
. Provide an
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From MaxIT Corporation
Change Managememt
This self-paced training will provide the learner with an introduction to change management skills and techniques.
The learner will be presented with key concepts of change management, the fundamentals of change, the change process and overcoming resistance to change.
With an additional license, this training includes an authoring tool that allows you to customize the existing content and add
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This self-paced training will provide the learner with an introduction to change management skills and techniques.
The learner will be presented with key concepts of change management, the fundamentals of change, the change process and overcoming resistance to change.
With an additional license, this training includes an authoring tool that allows you to customize the existing content and add
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From Corporate Education Group
Online Capstone Project
...o create a viable project plan by applying proven project management skills and techniques acquired through training and work experience.
Students are given a choice of several project scenarios on which to base their project plan. Project plan components are submitted to an instructor via e-mail for initial assessment and feedback. Students are given the opportunity to update and modify the
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...o create a viable project plan by applying proven project management skills and techniques acquired through training and work experience.
Students are given a choice of several project scenarios on which to base their project plan. Project plan components are submitted to an instructor via e-mail for initial assessment and feedback. Students are given the opportunity to update and modify the
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Online Principles & Techniques of Project Management
Principles & Techniques of Project Management provides foundational knowledge for subsequent project management courses. It presents an overview of project management concepts and techniques. This on-line course equips individuals with the basic education needed to develop project management skills and begin working toward their Project Management Professional (PMP) certification. The flexibility
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Principles & Techniques of Project Management provides foundational knowledge for subsequent project management courses. It presents an overview of project management concepts and techniques. This on-line course equips individuals with the basic education needed to develop project management skills and begin working toward their Project Management Professional (PMP) certification. The flexibility
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From Skillspride Online Training
Effective Management Skills
To discuss, understand and practice some of the essential management skills needed to operate in today's working environment.
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To discuss, understand and practice some of the essential management skills needed to operate in today's working environment.
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Time Management Skills
To enable readers to make the most productive use of their days through the use of simple control tools.
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To enable readers to make the most productive use of their days through the use of simple control tools.
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From Priority Management
Working Sm@rt with MS Outlook - Webshop
This course will provide participants with the knowledge, skills and competencies to effectively use Microsoft Outlook 98, 2000 & 2003 at work. The course has been designed to harmonize a wide range of essential management skills with the Outlook tools. The marriage of the right process and skill set with the right Outlook tool will result in increased productivity and enhanced performance at
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This course will provide participants with the knowledge, skills and competencies to effectively use Microsoft Outlook 98, 2000 & 2003 at work. The course has been designed to harmonize a wide range of essential management skills with the Outlook tools. The marriage of the right process and skill set with the right Outlook tool will result in increased productivity and enhanced performance at
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online course |
instructor-led class |
learn at home |
group study |
self-directed study |
cd-based training |
DVD video training |
printed book |
e-book digital book |
workshop seminar |
train the trainer |
computer-based learning |
discount pricing |
online tutorial |
