Instructor Led Manager Training - Training Resources

Oracle BI Suite EE 10g R3 Build Repositories ... a Initialization blocks a Using the Variable Manager a Using dynamic repository variables as filters Modeling Time Series Data a Using time comparisons in business analysis a Using Oracle BI time series functions to model time series data Modeling Many-to-Many Relationships a Using bridge tables to resolve many-to-many relationships between dimension  more...

Siebel CRM 80 Essentials Siebel CRM 8. 0 Essentials What you will learn: Siebel Essentials is a comprehensive, technical course designed for implementation team members involved in the installation, configuration, or administration of Siebel CRM applications. The course provides students with information about Siebel CRM applications architecture, functionality, and configuration. Through hands-on labs, course  more...

Fundamentals for Business Analysts Siebel 80 ...l automation options, such as Siebel Workflow, Assignment Manager, and Task UI. All of this exploration is reinforced with hands-on exercises with Siebel applications. The second dimension, depth, is provided in the last three days of technical training, which provides business analysts knowledge and skills they need to participate in a Siebel implementation project. Students come away from  more...

Implementation Case Study Siebel 80 ...Consultant a Functional Implementer a Project Manager a Support Engineer Prerequisites: Required Prerequisites: a Siebel 8. 0 Essentials or equivalent a Siebel Essentials Course Objectives: a Install software to set up a Siebel enterprise a Create the company structure a Create a catalog with restricted access a Import legacy  more...

L'Obel Certified Oracle DBA Training in Bangalore ...ation of the Database Archiving Mode a Oracle Recovery Manager (RMAN) Overview and Configuration a User ? Managed Backups a RMAN Backups a User Managed Complete Recovery a RMAN Complete Recovery a User Managed Incomplete Recovery a RMAN Incomplete Recovery a RMAN Repository Maintains a RMAN Catalog Creation and Usage a Transporting Data between Databases a  more...

L'Obel Certified Oracle Training in Bangalore ...ation of the Database Archiving Mode a Oracle Recovery Manager (RMAN) Overview and Configuration a User ? Managed Backups a RMAN Backups a User Managed Complete Recovery a RMAN Complete Recovery a User Managed Incomplete Recovery a RMAN Incomplete Recovery a RMAN Repository Maintains a RMAN Catalog Creation and Usage a Transporting Data between Databases a  more...

L'Obel Certified Data Warehousing Training ...ormatica Server * Configuration Temp Server(Workflow Manager) * Informatica Architecture * Informatica Client Tools * Designer (Components) * Source Analyzer * Workflow Manager (Components) * Workflow Monitor * Repository Manager * Repository Server Admin Console * Informatica Server Tools * Repository Server * Server *  more...

L'Obel Certified Cognos Training ... several previous products: ReportNet, PowerPlay, Metrics Manager, Noticecast, and Decision Stream. * Business Intelligence o IBM Cognos 8 BI + Analysis Studio (Explore data to answer business questions) + Report Studio (Professional Report Authoring) + Query Studio (Ad Hoc Report Authoring) + Metric Studio  more...

L'Obel Certified Informatica Training ... o Data Analyzer (Reporting tool) o Metadata Manager (Impact analysis and metadata reporting) * Informatica PowerExchange * Informatica Data Explorer * Informatica Data Quality * Informatica Data Transformation (formerly, Complex Data Exchange) - for extracting and transforming data from unstructured and semi-structured documents like pdf, excel, doc, etc.  more...

L'Obel Data Warehousing Training ... Informatica Server * Configuration Temp Server(Workflow Manager) * Informatica Architecture * Informatica Client Tools * Designer (Components) * Source Analyzer * Workflow Manager (Components) * Workflow Monitor * Repository Manager * Repository Server Admin Console * Informatica Server Tools * Repository Server * Server * Transformations * Source Qualifier * Filter *  more...

Oracle 10g R2 Real Application Cluster RAC ... a Real Application Clusters environment using Enterprise Manager Grid configure and use database Load Balancing Advisory in a RAC environment. Learn how to add and remove nodes in clusters and how to patch both Oracle Clusterware and Real Application Clusters software in a rolling fashion. This course counts towards the Hands-on course requirement for the Oracle Database 10g Administrator  more...

Project Management Professional Project Management Professional (PMP) is a credential offered by the Project Management Institute (PMI). The credential is obtained by documenting work experience in project management, completing 35 hours of project management related training, and scoring at least 61% on a written, multiple choice examination. PMP exams administered on or before June 30, 2009 were based on the Third Edition of A  more...

PMP Training ...SO 9000 and ISO 17024 accreditation. Over 25, 000 Project Managers are getting this industry neutral certification annually. Project Management Institute (PMI) provides PMP certification and conducts the PMP certification exam through Prometric. PMP Training Details: 1. Duration: 4 Days :Two consecutive weekends (Saturday & Sunday) 2. Prerequisite: Applicants must have 35 hours of  more...

ITIL V2-V3 Service Manager Bridge ...Managera s Certificate in IT Service Management and the ITIL Expert in IT Service Management. This course is only intended for those holding a valid ITIL Managera s Certificate in IT Service Management based ITIL versions 1 and 2. ITIL considered as the de facto standard for managing a business focused, cost effective IT organization, the ITIL framework was redesigned from a process-led  more...

ITIL V2 Service Manager ... the optimization of those processes. The ITIL Service Manager Training course consists of two training blocks in which the theory is considered in more detail and the practical implementation is discussed and practiced with case studies. The ITIL Service Manager is one of the industrya s most rigorous and sought after designations. The certification attached to this course Managera s  more...

Time Management Seminar ...y prioritise their workload to ensure their own and their manager's objectives are achieved. You'll learn to take charge of your day and respond productively to changing priorities. Reduce stress and improve efficiency! Only 299. 00 pp. Book Now! Call 020 7025 4700 This seminar is a must if you often find yourself working late, and is ideal for those who are often late  more...

Senior Management Course This two day Public Senior Management Course is suitable for those who have held a management role for some time - as a line manager or team leader - and who are now being asked to step up to senior management. This is an experiential course and participants will find themselves involved in recreating and re-running real interpersonal situations using the learning of each day to create more  more...

Senior Management Skills Training This two day Public Senior Management Course is suitable for those who have held a management role for some time - as a line manager or team leader - and who are now being asked to step up to senior management. This is an experiential course and participants will find themselves involved in recreating and re-running real interpersonal situations using the learning of each day to create more  more...

Line Management Skills Training ...ned to help people understand and engage with what a line manager is supposed to do. It focuses clearly on the key line management skills such as delegation, motivating and supporting team members. We will also cover giving essential feedback to keep people on board, becoming more decisive, taking responsibility, managing conflict, learning how to feed upwards, establishing clear  more...

Line Management Course ...ned to help people understand and engage with what a line manager is supposed to do. It focuses clearly on the key line management skills such as delegation, motivating and supporting team members. We will also cover giving essential feedback to keep people on board, becoming more decisive, taking responsibility, managing conflict, learning how to feed upwards, establishing clear  more...

Effective Coaching Skills ...ere we focus on specific skills needed to be an effective manager or coach. We also explore a specific step-by step coaching process to help you maximize your coaching effectiveness (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating  more...

Advanced QuarkXpress ... - Creating crop/cut marks - Page set-up options - PPD manager - Print options - Capturing print settings - Print styles LOCATIONS Courses can be delivered at our offices in Belfast city centre (opposite the Europa Hotel) or in your own workplace (where we can provide 8 laptops, projector & flipcharts). ADDITIONAL INFORMATION If you would like more information please do not hesitate  more...

Introduction To Business Objects ... The User Interface - Toolbars and Menus - The Report Manager - The Status Bar Opening & Retrieving Documents - Opening, Saving and Closing Documents - Retrieving Documents - Sharing Documents Modifying Reports & Analysing Data - Editing Blocks to Manipulate Data - Adding Blocks to an Existing Report - Master/Detail Reports - Adding New Reports to a Document - Editing Blocks -  more...

Introduction To MS Frontpage ...ents - Office spreadsheet/ PivotTable/ chart - Banner ad manager - Hit counter - Hover button - Marquee - Include page - Scheduled picture/ include page - Search form - Table of contents Various - Check In/ Out Files - Line Breaks - Tools Spell Check, Replace, Etc - Active Elements (Hover Button, Marquee, Etc) - Create And Use Templates - Use of Macros LOCATIONS Courses can be  more...

Offsite Training ITIL Training India Offsite ITIL Trainings are customized as per client's requirements. Offsite trainings is the best tool for cost effective, excellent training solution. Contact Vyom Labs to know more. We conduct following trainings under Offsite offerings: 1. ITIL V3 Foundation's 2. ISO 20000 / SQM Foundation's 3. IT Service Manager's / IT Service Management 4. ITIL V3 Intermediate: Service Operation  more...

Webinar Value Proposition for Project Managers from Configuration Management ...ration Management and what value does it have for project managers? Lets face it the most frustrating software problems are often caused by poor configuration management. Do you recognize any of these issues? 1. The latest version of source code cannot be found 2. A difficult bug that was fixed at great expense suddenly reappears 3. A developed and tested feature is  more...

Accredited IT Service Managers Training & Certification ...Manager's Certificate in IT Service Management is aimed at * Managers and consultants in IT Service Management; * Managers and staff those who are involved in implementing ITIL or advising on ITIL. Our instructors draw upon ITIL's Service Delivery and Service Support publications. ITIL knowledge, experience and newly acquired insight are each applied and tested through  more...

Sales For Real Estate Professionals Learn the skills your competitors do not know yet.... NLPa is amazing the world of business and personal development with big success stories and amazing results for those who use it. It is based on the premise that behavior, thinking and acting patterns can be modeled, learned, taught and changed. You will expand your horizons by working through actual issues that you may have, not  more...

Workforce management As contact centers become more complex, the importance of having the right staff and supporting resources in the right places at the right time becomes ever more crucial to success. Workforce management is the process of utilizing accurate staffing figures every hour to maximize service and minimize cost. It is one of the most important planning and management functions of a call center manager or  more...

Practical Process Control Training Workshop - PID Control ...a industrial manufacturing seminars. Your process control manager should send at least two engineers to the Atlanta training, as this PID training is second to none in the process control industry.  SEMINAR/WORKSHOP DATE: Jul. 19-20, 2007 This Atlanta industrial seminar approach to training is simple: focus on the application of formulas rather than on their derivation. With examples from  more...

Med-Surg Update ...y. This has turned the med/surg nurse into a patient care manager with greater responsibilities than in the past. Additionally, keeping up with very rapidly evolving technology, equipment and treatments is a major challenge for the modern nurse. This 40-hour course is designed to provide the participant with the necessary foundational knowledge to confidently market yourself in this tough  more...

Solvency ii Training and Presentations ...directives Target Audience: This course is intended for managers and professionals from: * Compliance * Legal * Risk Management * Internal Audit * Errors and omissions avoidance * Clients * Advisers * Underwriters * IT * Risk and Management Consultants This course is recommended for the directors, managers and professionals who not only require  more...

The European Union s Sarbanes-Oxley Act (E-SOX) ...nded for audit committees and boards of directors, senior managers and executives, internal and external auditors and management consultants. The course is highly recommended to managers and professionals from: * Internal Audit * Internal Controls * Compliance * Operations * Risk * IT * Legal Duration: 2 Days, 09:00 to 17:00 Course Synopsis: Introduction  more...

Training for the Risk Committee of the Board A. Training for the Risk Committee of the Board This course is intended for potential, new and sitting directors that are members of the Risk Committee. It must be customized to meet specific needs. Modules: * Understanding Risk * Risk Identification * From COSO to COSO ERM * New Directives and Regulations * The European Unions' Financial  more...

Markets in Financial Instruments Directive (MiFID): Due Diligence for Directors and Executive Management Course Title: Markets in Financial Instruments Directive (MiFID): Due Diligence for Directors and Executive Management Objectives: This course has been designed to provide board members and executive management with the knowledge and skills needed not only to understand MiFID, but also to use MiFID as a competitive advantage Target Audience: This course is intended for potential, new and  more...

Markets in Financial Instruments Directive (MiFID) Training and Presentations ...compliance Target Audience: This course is intended for managers and professionals from: * Compliance * Operations * Risk * IT * Legal * Internal Audit * Internal Controls * Trading * Portfolio Management * Hedge Funds and Alternative Investments * IT, Security and Management Consultants This course is recommended for the directors,  more...

Management and Supervision Skills ...acked and practical 2-day course that provides front-line managers with practical support and guidance to develop the necessary skills and knowledge to achieve results through the effective management and supervision of staff. It will help delegates to break down their responsibilities into easily achievable stages of development, and to approach their role with confidence. It is particularly  more...

Influencing Skills More and more organisations are moving towards team-based, rather than hierarchical structures. This means that there is a greater emphasis on communication and negotiation across the organisation, than on positional status. Influencing Skills training from H2 will enable participants to practice the necessary skills to fulfil their personal objectives, whilst maintaining strong, long-lasting  more...

Support Skills for PAs ...n increasing time pressures and levels of stress for both managers and their PAs. Developing specific skills, such as in the management of a manager s diary can have a real impact on their productivity, and can help to ensure that individuals and teams remain stress-free and effective in their roles. This course is particularly suitable for secretaries, PAs and those in a support role, who wish  more...

Remote People Management ...manager will agree that people management has its own challenges but in today's fast-moving business environment, work has become more remote and more flexible, with people often working from a number of different sites. This presents a new set of challenges, with organisations requiring improved management processes and managers needing to develop new competencies and strategies. Managing  more...

Managing your Manager ...ates to consider their own responsibilities towards their manager, and to discover how they can play an effective part in ensuring a working relationship that is rewarding for themselves, their manager, their team and the organisation as a whole. It is particularly recommended for anyone who has a manager... whether you are struggling to understand and fit in with each other's ways of doing  more...

Managing Poor Performance ...managers find at best unpleasant, and at worst, extremely daunting. Unfortunately, this often means that poor performance is not actually managed - it is left to get slowly worse, in the hope that the person will eventually decide to leave of their own accord. Allowing poor performance to continue is not only bad news for person themselves, it also affects the credibility of the manager, and  more...

Introduction to Team Leadership and Management ...dentify the roles and responsibilities of the team leader/manager in keeping the team on track, and functioning effectively. It is recommended for anyone who is an aspiring or new team leader - whether your goal is to manage a team in the future, or whether you have been leading a team for a while - this introductory course will help give you the confidence to handle the ups and downs of  more...

Introduction to Service Oriented Architecture SOAs 2 Day Course Description This course will provide each participant with a high-level comprehensive overview of the Service-Oriented Architecture (SOA) and business integration components of the eCommerce environment. This briefing will focus on the concept and role of the SOA surroundings in the corporate environment, integration of Web services, architecture of the Enterprise Service Bus,  more...

Project Management Basics According To PMI The training is aimed at participants interested in gaining basic professional project management knowledge, formalising and systemising their present knowledge in this area and/ or preparing themselves for project management professional certification of according to PMI standards on PMP - Project Management Professional or CAPM - Certified Associate in Project Management level.  more...

PRINCE2 Foundation ...icipants & Benefits This course is suitable for project managers, team managers, project support staff, quality assurance staff and anybody else who: - Is involved in or runs projects - Wishes to get to know the PRINCE2 method - Would like to obtain a globally recognised certificate of his/ her project management knowledge The PRINCE2 Foundation course will give you an answer to the  more...

QA Training in Virginia ...rd & Playback 2. Object Repository and Object Repository Manager 3. Check Points, different type of check points 4. Parameterization 5. Actions and multiple actions. D) LoadRunner 1. Explain the need for load testing 2. Creating loadrunner scripts using the VuGen 3. Explain the elements of a loadrunner scenario 4. Present the basic steps for creating a scenario 5. Explain the  more...

Business Analysis for the Project Manager ...managers? Absolutely! While the Business Analyst position is still rather new to many organizations, their primary role - to define and document user requirements and thereby help bridge the gap between the client and the solution team, has always been an essential ingredient for achieving project success. There are usually not enough dedicated Business Analysts to go around, therefore on  more...

Quickbooks Intermediate Training Class - Brentwood Missouri 314-644-4100 ...re that your information is accurate and reliable. A good manager/ bookkeeper needs to retrieve information to help make business decisions. Without an understanding of the business accounting that takes place, the chances of finding mistakes or selecting the correct report to base decisions is risky. This Quickbooks training class provides direction on which forms should be used, when, and  more...

Quickbooks Enterprise Intermediate Training Class - Brentwood Missouri 314-644-4100 ...re that your information is accurate and reliable. A good manager/ bookkeeper needs to retrieve information to help make business decisions. Without an understanding of the business accounting that takes place, the chances of finding mistakes or selecting the correct report to base decisions is risky. This Quickbooks training class provides direction on which forms should be used, when, and  more...

Quickbooks Enterprise Intermediate Training Class - Southfield Michigan 248-540-4552 ...re that your information is accurate and reliable. A good manager/ bookkeeper needs to retrieve information to help make business decisions. Without an understanding of the business accounting that takes place, the chances of finding mistakes or selecting the correct report to base decisions is risky. This Quickbooks training class provides direction on which forms should be used, when, and  more...

Quickbooks Enterprise Intermediate Training Class Kansas City Kansas 800-475-1047 ...re that your information is accurate and reliable. A good manager/ bookkeeper needs to retrieve information to help make business decisions. Without an understanding of the business accounting that takes place, the chances of finding mistakes or selecting the correct report to base decisions is risky. This Quickbooks training class provides direction on which forms should be used, when, and  more...

Quickbooks Enterprise Intermediate Training Class - Arlington Heights Illinois 847-364-0835 ...re that your information is accurate and reliable. A good manager/ bookkeeper needs to retrieve information to help make business decisions. Without an understanding of the business accounting that takes place, the chances of finding mistakes or selecting the correct report to base decisions is risky. This Quickbooks training class provides direction on which forms should be used, when, and  more...

Quickbooks Enterprise Intermediate Training Class - Holiday Florida 800-475-1047 ...re that your information is accurate and reliable. A good manager/ bookkeeper needs to retrieve information to help make business decisions. Without an understanding of the business accounting that takes place, the chances of finding mistakes or selecting the correct report to base decisions is risky. This Quickbooks training class provides direction on which forms should be used, when, and  more...

Quickbooks Enterprise Setup Training Class - Brentwood Missouri 314-644-4100 ...re that your information is accurate and reliable. A good manager/ bookkeeper needs to retrieve information to help make business decisions. Without an understanding of the accounting that takes place, the chances of finding mistakes or selecting the correct report to base decisions is risky. This book provides direction on which forms should be used, when, and why. Plus we toss in a bit of  more...

Quickbooks Enterprise Setup Training Class Southfield Michigan 248-540-4552 ...re that your information is accurate and reliable. A good manager/ bookkeeper needs to retrieve information to help make business decisions. Without an understanding of the accounting that takes place, the chances of finding mistakes or selecting the correct report to base decisions is risky. This book provides direction on which forms should be used, when, and why. Plus we toss in a bit of  more...

Quickbooks Enterprise Setup Training Class Kansas City Kansas 800-475-1047 ...re that your information is accurate and reliable. A good manager/ bookkeeper needs to retrieve information to help make business decisions. Without an understanding of the accounting that takes place, the chances of finding mistakes or selecting the correct report to base decisions is risky. This book provides direction on which forms should be used, when, and why. Plus we toss in a bit of  more...

Quickbooks Enterprise Setup Training Class Holiday Florida 800-475-1047 ...re that your information is accurate and reliable. A good manager/ bookkeeper needs to retrieve information to help make business decisions. Without an understanding of the accounting that takes place, the chances of finding mistakes or selecting the correct report to base decisions is risky. This book provides direction on which forms should be used, when, and why. Plus we toss in a bit of  more...

Quickbooks Enterprise Setup Training Class Arlington Heights Illinois 847-364-0835 wwwjcscomputernet ...re that your information is accurate and reliable. A good manager/ bookkeeper needs to retrieve information to help make business decisions. Without an understanding of the accounting that takes place, the chances of finding mistakes or selecting the correct report to base decisions is risky. This book provides direction on which forms should be used, when, and why. Plus we toss in a bit of  more...

Quickbooks Intermediate Training Class Kansas City Kansas 800-475-1047 ...re that your information is accurate and reliable. A good manager/ bookkeeper needs to retrieve information to help make business decisions. Without an understanding of the business accounting that takes place, the chances of finding mistakes or selecting the correct report to base decisions is risky. This Quickbooks training class provides direction on which forms should be used, when, and  more...

Quickbooks Intermediate Training Class - Arlington Heights Illinois 847-364-0835 ...re that your information is accurate and reliable. A good manager/ bookkeeper needs to retrieve information to help make business decisions. Without an understanding of the business accounting that takes place, the chances of finding mistakes or selecting the correct report to base decisions is risky. This Quickbooks training class provides direction on which forms should be used, when, and  more...

Quickbooks Intermediate Training Class - Holiday Florida 800-475-1047 ...re that your information is accurate and reliable. A good manager/ bookkeeper needs to retrieve information to help make business decisions. Without an understanding of the business accounting that takes place, the chances of finding mistakes or selecting the correct report to base decisions is risky. This Quickbooks training class provides direction on which forms should be used, when, and  more...

Quickbooks Setup Training Class Kansas City Kansas 800-475-1047 ...re that your information is accurate and reliable. A good manager/ bookkeeper needs to retrieve information to help make business decisions. Without an understanding of the accounting that takes place, the chances of finding mistakes or selecting the correct report to base decisions is risky. This book provides direction on which forms should be used, when, and why. Plus we toss in a bit of  more...

Quickbooks Setup Training Class Southfield, Michigan 248-540-4552 ...re that your information is accurate and reliable. A good manager/ bookkeeper needs to retrieve information to help make business decisions. Without an understanding of the accounting that takes place, the chances of finding mistakes or selecting the correct report to base decisions is risky. This book provides direction on which forms should be used, when, and why. Plus we toss in a bit of  more...

Quickbooks Setup Training Class Holiday Florida 800-475-1047 ...re that your information is accurate and reliable. A good manager/ bookkeeper needs to retrieve information to help make business decisions. Without an understanding of the accounting that takes place, the chances of finding mistakes or selecting the correct report to base decisions is risky. This book provides direction on which forms should be used, when, and why. Plus we toss in a bit of  more...

Quickbooks Setup Training Class Arlington Heights Illinois 847-364-0835 ...re that your information is accurate and reliable. A good manager/ bookkeeper needs to retrieve information to help make business decisions. Without an understanding of the accounting that takes place, the chances of finding mistakes or selecting the correct report to base decisions is risky. This book provides direction on which forms should be used, when, and why. Plus we toss in a bit of  more...

Quickbooks Setup Training Class - Brentwood Missouri 314-644-4100 ...re that your information is accurate and reliable. A good manager/ bookkeeper needs to retrieve information to help make business decisions. Without an understanding of the accounting that takes place, the chances of finding mistakes or selecting the correct report to base decisions is risky. This book provides direction on which forms should be used, when, and why. Plus we toss in a bit of  more...

Quickbooks Intermediate Training Class - Southfield Michigan 248-540-4552 ...re that your information is accurate and reliable. A good manager/ bookkeeper needs to retrieve information to help make business decisions. Without an understanding of the business accounting that takes place, the chances of finding mistakes or selecting the correct report to base decisions is risky. This Quickbooks training class provides direction on which forms should be used, when, and  more...

ACT Software Basic Training Class Kansas 800-475-1047 ... the best start. The Basics Outline: Starting Contact Manager Menu Overview Basic Help Working your contacts: Viewing Contacts Adding and Modifying Contacts Sorting Contacts Manipulating the Contact List Defining Fields Defining Groups Working your schedule: Viewing Activities Scheduling Activities Working with Paper: Creating letters and faxes Creating Emails Customizing  more...

ACT software Basic Training Class Florida 800-475-1047 ... the best start. The Basics Outline: Starting Contact Manager Menu Overview Basic Help Working your contacts: Viewing Contacts Adding and Modifying Contacts Sorting Contacts Manipulating the Contact List Defining Fields Defining Groups Working your schedule: Viewing Activities Scheduling Activities Working with Paper: Creating letters and faxes Creating Emails Customizing  more...

ACT Software Basic Training Class Michigan 248-540-4552 ... the best start. The Basics Outline: Starting Contact Manager Menu Overview Basic Help Working your contacts: Viewing Contacts Adding and Modifying Contacts Sorting Contacts Manipulating the Contact List Defining Fields Defining Groups Working your schedule: Viewing Activities Scheduling Activities Working with Paper: Creating letters and faxes Creating Emails Customizing  more...

ACT Software Basic Training Class Illinois 847-364-0835 ... the best start. The Basics Outline: Starting Contact Manager Menu Overview Basic Help Working your contacts: Viewing Contacts Adding and Modifying Contacts Sorting Contacts Manipulating the Contact List Defining Fields Defining Groups Working your schedule: Viewing Activities Scheduling Activities Working with Paper: Creating letters and faxes Creating Emails Customizing  more...

ACT Software Basic Training Class Missouri 314-644-4100 ... the best start. The Basics Outline: Starting Contact Manager Menu Overview Basic Help Working your contacts: Viewing Contacts Adding and Modifying Contacts Sorting Contacts Manipulating the Contact List Defining Fields Defining Groups Working your schedule: Viewing Activities Scheduling Activities Working with Paper: Creating letters and faxes Creating Emails Customizing  more...

Primavera Software Get started with Primavera 3 for Windows through hands-on basic training. Participants will gain a thorough background in the concepts of planning and scheduling while learning P3. This course will lead you through a series of workshops that will create and track an entire project to completion utilising the three basic elements of project management: schedule, resources and costs. This course is  more...

Professional Development for Executive Secretary and Administrative Assistant The role of the secretary is rapidly changing and he/ she is taking on more of the work of the manager. He/ she needs to develop administrative skills into managerial talents in order to enable his/ her superior to delegate work with assurance.  more...

Egyptian Labor and Social Insurance Laws - English Today's organizations demand that HR function should provide a real value-added service. This requires a sharp business focus on integrated high quality HR systems. One of the major subjects within the HR activities is the correct application of both Labor & social Security Laws This program will provide a major opportunity for participants to review, reflect and focus on their existing  more...

Effective Waste Management Effective management of wastes and environmental risks is critical for the reduction of costs and prevention of harm to humans. In this course, you will learn how to: * Enhance your leadership and management skills * Extend those skills into the domain of environmental and waste issues * Balance the roles of an effective manager and use management systems to control tasks * Use  more...

Supervision 101 What All New Supervisors Need to Know This two-day workshop is for those who are new supervisors, are interested in a supervisory position, as well as those who are part-time supervisors without a great deal of authority. This workshop is designed to help participants overcome many of the supervisory problems they will encounter in their first few months as a boss.  more...

QA Training ...rd & Playback 2. Object Repository and Object Repository Manager 3. Check Points, different type of check points 4. Parameterization 5. Actions and multiple actions. D) LoadRunner 1. Explain the need for load testing 2. Creating loadrunner scripts using the VuGen 3. Explain the elements of a loadrunner scenario 4. Present the basic steps for creating a scenario 5. Explain the  more...

QuickTest Professional Training ...rd & Playback 2. Object Repository and Object Repository Manager 3. Check Points, different type of check points 4. Parameterization 5. Actions and multiple actions. D) LoadRunner 1. Explain the need for load testing 2. Creating loadrunner scripts using the VuGen 3. Explain the elements of a loadrunner scenario 4. Present the basic steps for creating a scenario 5. Explain the  more...

QTP Training in Virginia ...rd & Playback 2. Object Repository and Object Repository Manager 3. Check Points, different type of check points 4. Parameterization 5. Actions and multiple actions. D) LoadRunner 1. Explain the need for load testing 2. Creating loadrunner scripts using the VuGen 3. Explain the elements of a loadrunner scenario 4. Present the basic steps for creating a scenario 5. Explain the  more...

Fixed Assets ...nu Smart List Window Depreciation Menu Group Manager Reports Menu Group Manager Window Customize Menu Group Manager Criteria Window Window Menu PROCESSING DEPRECIATION Help Menu Depreciate Assets The Toolbar Using the Depreciation Icon New Company Setup Using the Depreciation Menu Entering Company Information Depreciate Window  more...

Leadership Training for Managers ...our organization's future. The days of assuming a good manager was also a good leader are gone. Clear distinctions are being made between the two. Learn the differences between managing, leading, and begin gravitating toward a direct leadership style and away from a management-based style. Stop pushing and start pulling. Hear that sound? It is the sound of a business paradigm shifting yet  more...

Food Safety Manager ...ne in 1 day Your National Certification as a food safety manager is good for 5 years Two Training Solutions to Nationally Certify as a Professional Food Safety Manager #1 Computer Kiosk- instructor led computer self study & computer test For those that learn well with computer based study. Study at your own pace with our 200 page power point presentation, then take the test on  more...

Liquor Law Compliance Basic Mangement Certification ... and pay for your class. ARIZONA STATE LIQUOR BASIC & MANAGER CERTIFICATION Approved certification trainer for the Arizona Department of Liquor License & Control Our students have said " best liquor class I've taken", ..." I finally understand" "After 15 yeqars in the business, I did not think I could learn anything new." Arizona's favorite liquor class  more...

Certified Job Evaluation Professional - Human Resources Management Master the basic principles of job evaluation. Understand and evaluate jobs using the three basic methods of job evaluation. Evaluate jobs using two of the major job evaluation systems in use within the region. Gain an understanding of the importance of effective administration of job evaluation systems.  more...

The Certified Interviewer - Human Resources Management Define the importance of interviewing as a method of selection. Learn the main types of selection interviews and when and how to use each. Design an interview guide and use it in order to collect code-able data from interviewees. Use probing techniques designed to uncover behavioral characteristics of applicants. Use data collected from interviews in order to produce meaningful interview  more...

Certified Customer Service Executive - Customer Service Understand the importance of a customer service culture in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Understand the process of managing a customer complaint system. Agree and practice strategies for service recovery aimed at regaining customer loyalty. Analyze basic behavioral patterns of different customer personalities and  more...

Certified Sales Manager - Sales and Marketing Demonstrate traits of an excellent sales manager. Plan forecasts and quotas with more accuracy and precision. Conduct sales coaching and counseling sessions effectively. Demonstrate effective interpersonal skills. Manage the sales force with confidence and determination. Provide sales management training for colleagues.  more...

Strategic Sales Planning and Territory Management - Sales and Marketing Analyze the process of sales planning and territory management. Practice the effective ways of setting goals, developing sales activities and managing time effectively. Use relevant tools for route structuring and territory management. Comprehend the methods of effective territory management and strategic selling. Revise sales strategies and provide proper sales training for sales force.  more...

Retail Selling Creating Memorable Shopping Encounters - Sales and Marketing Develop the necessary competence and attitude to maximize sales and create long-term customer loyalty. Understand customer behavior in a retail environment. Use practical selling skills to guide their customers through a defined customer decision process. Ensure a positive shopping experience. Generate outstanding customer service.  more...

Successful Skills for Office Managers - Administration and Secretarial Define and understand the role of the office manager/ senior administrator. Acquire time management skills required for better office productivity. Acquire higher productivity from subordinates. Develop the necessary skills to gain recognition and sell their ideas. Apply essential techniques for handling subordinates.  more...

Certified Administration and Office Management Professional - Administration and Secretarial ...manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Learn communication strategies needed for carrying out responsibilities in an effective manner. Develop a service attitude and mindset aimed at the internal and external  more...

Certified Marketing Professional - Sales and Marketing Understand the marketing framework of a business organization. Focus on best practices, tools and models to implement an effective marketing and sales management system. Emphasize planning and executing advanced marketing strategies. Develop strategies, initiatives and programs to build and sustain a competitive market advantage.  more...

ASQ Lean Six Sigma Green Belt - Quality and Productivity Learn how to function as a a tools application a a member of a six sigma team. Lead and execute process-level improvement projects. Collect process data and develop process maps. Develop statistical hypotheses using simple statistical tools. Design simple experiments that help validate improvement options. Work with process owners to ensure process gains are held. The Lean Six Sigma  more...

Certified Purchasing Professional - Materials Management Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors.  more...

Certified Administration and Office Management Professional - Dubai Abu Dhabi ...e able to: Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Learn communication strategies needed for carrying out responsibilities in an effective manner. Develop a  more...

Certified Purchasing Professional - Dubai By the end of the program, participants will be able to: Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors.  more...

Certified Contract Manager - Dubai By the end of the program, participants will be able to: Identify problems, principles, definitions and the major steps involved in the contracting process. Define ways to develop the scope of work and avoid pitfalls. Develop criteria to invite, receive and evaluate tenders. Identify administration tools and roles of the contract manager / administrator. Discuss ways of using lessons learned  more...

Competency-Based Human Resources Management - Kuala Lumpur Dubai By the end of the program, participants will be able to: Define competencies, their history and the important role they play in Human Resources and the organization. Analyze the main components of a competency, the differences between each and their relevance to HR processes. Learn where competencies come from and apply the main steps in designing competency frameworks and models. Apply  more...

Managing Project Teams - Contracts and Projects ...ionships that must be simultaneously managed by a project manager. Demonstrate the construction of project logic models. Describe the resources that may be required for the successful completion of a project. Practice general management skills needed to get the best team and lead them through a successful project. Get the right message at the right time through planning and careful  more...

Preparation for Project Management Professional Certification - Contracts and Projects Get a jump start to prepare for the PMP exam. Understand how to manage a project in compliance with the Project Management Institute (PMI) standards. Understand the project management framework, processes and the nine project management knowledge areas in addition to project manager professional and social responsibilities Recognize Project Management Book of Knowledge PMBOK and PMP exam  more...

Certified Compensation and Benefits Professional - Human Resources Management Define and clearly understand the importance of compensation to the overall aims of human resources management. Examine and comment on the benefits of job evaluation and choose an appropriate system. Understand regional compensation practice. List the principle steps in designing a compensation survey and answer the question, why is job matching critical to the success of any compensation  more...

ASQ Certified Manager of Quality and Organizational Excellence Refresher ... to: Review the Body of Knowledge for the ASQ Certified Manager of Quality / Organizational Excellence examination. Refine their writing skills in preparation for the a constructed responsea section of the examination. Practice sample tests. This course is designed and developed by ASQa s Quality Management Division. The course is presented in a way that reinforces current knowledge,  more...

Advanced Public Relations - Public Relations Practice the key communication skills and techniques which are essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization. Play an active role in supporting the image and reputation of the organization.  more...

The Distance Manager Managing Offsite Employees and Virtual Teams By the end of the program, participants will be able to: Enhance cross cultural understanding and successfully manage in a virtual environment. Build trust with team members. Differentiate between virtual and remote teams and adapt their leadership skills. Learn new technologies to support virtual teams. Reinforce and upgrade their team leadership. Build common vision. Sharpen their remote  more...

Professional Manager - Certified By the end of the program, participants will be able to: Know the various functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behaviour and use it to motivate self and others. Use logical and creative approaches to solving problems. Differentiate between leadership and management.  more...

Effective Project Management By the end of the program, participants will be able to: Plan, schedule, implement and control projects in a structural and professional style. Understand and apply project management skills and leadership techniques required by the project manager(s) / coordinator(s) in order to achieve the project scope. Develop an awareness of own personal strengths and weaknesses while managing projects.  more...

Meirc Training Dubai: The Distance Manager, Managing Offsite Employees Objectives: By the end of the management training program, participants will be able to: Enhance their cross cultural understanding and successfully manage in a virtual environment. Build trust with team members. Differentiate between virtual and remote teams and adapt their leadership skills. Learn new technologies to support virtual teams. Reinforce and upgrade their team leadership. Build  more...

Workplace health and safety management ...itals Ancillary facilities. Critera Covered Effective managers have found that involving employees in discussions of methods can: Identify useful prevention and control measures Serve as a means for communicating the rationale for decisions made Encourage employee acceptance of the decisions. When safe work procedures are the means of protection, ensuring that they are followed  more...

ASQ Certified Manager of Quality Organizational Excellence Refresher ...ills, knowledge, and capacity to understand the Certified Manager of Quality / Organizational Excellence Body of Knowledge in preparation for taking the ASQ Certified Manager of Quality / Organizational Excellence Examination. CEUs available: 1.9 Practice test testing skills. Review the Body of Knowledge for the ASQ Certified Manager of Quality / Organizational Excellence examination.  more...

Certified Administration and Office Management Professional ...rs, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes  more...

Successful Skills for Office Managers ...is program is designed for Existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager/senior administrator. Acquire time management skills required for better office productivity. Acquire higher productivity from subordinates. Develop the necessary  more...

Certified Administration and Office Management Professional ...rs, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes  more...

Certified Professional Manager ...ram is designed for Department heads, senior supervisors, managers and others who need to develop/sharpen their managerial skills This program is worth 25 NASBA CPE?s. Know the various management functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to motivate  more...

Successful Skills for Office Managers ...is program is designed for Existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager/senior administrator. Acquire time management skills required for better office productivity. Acquire higher productivity from subordinates. Develop the necessary  more...

Certified Administration and Office Management Professional ...rs, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes  more...

Certified Professional Manager ...ram is designed for Department heads, senior supervisors, managers and others who need to develop/sharpen their managerial skills This program is worth 25 NASBA CPE?s. Know the various management functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to motivate  more...

Call Center Management Skills Objectives: By the end of the program, participants will be able to: Identify and solve common call center problems. Acquire higher productivity from call center operators. Apply the skills required by a call center manager.  more...

Essential Skills for Professional Financial Managers Objectives: By the end of the program, participants will be able to: Gain knowledge of essential skills to enhance our ability to run the Finance Department. Manage finance functions in an organized and professional manner. Understand the reporting requirements for the Finance Department. Become skilled at important personal organization, staffing and time management skills. Apply finance  more...

Certified Contract Manager Objectives: By the end of the program, participants will be able to: Identify and apply the major steps involved in the tendering and contracting process. Define the scope of work and the implications of a poorly prepared scope. Identify administration tools and roles of contract administrator / assistants. Recognize the main contractual provisions and appreciate their effects on the  more...

PMP Exam Preparation Project Management Professional Prepare for the PMP exam with this 5-day boot camp-style course. Each day offers a concentrated review of topics you will need to know for the exam, and covers all of the exam objectives. This prep course will utilize the fourth edition of A Guide to the Project Management Body of Knowledge.  more...

MS Project 2007 Basics and Beyond SYNOPSIS Microsoft Project is a very powerful scheduling tool. With power, however, comes complexity and you may find yourself spending more time fighting it or attempting to force it to do what is ostensibly an easy task. Fight no more! With this course you will learn all the basics plus some tips and tricks that most people never took the time to learn! Upon completion of this course you will  more...

Finance for Project Managers ...SYNOPSIS This course is designed specially for Project Managers, General Managers and Functional Managers who wish to broaden their understanding of financial concepts and techniques to successfully manage larger projects. It provides an overall view of the role of finance and activity-based cost accounting to better understand the impact of project financial decisions on operations. Through  more...

Mastering Technical Skills Employees are looking for more than feeback from their managers. A manager of today must understand the technical aspects of the people they manage. This class is designed to help managers understand and think through whether or not they know the jobs their employees do. This session will also explore strategies for explaining to others in the organization the responsibilities of your employees.  more...

Motivation for Movement Upward If you want to move your career upwards, you need to assess your motivation to effectively do so. This class will help people take an in depth look to see if they are really ready and motivated to take on a larger task of being a manager in an organization.  more...

Listening to Your Employees Employee buy-in is critical to a manager’s success. Your employees have to trust you and understand that you are looking out for their best interests. In this session we discuss techniques that a manager can use to effectively listen to their employees and provide feedback to demonstrate their listening skills.  more...

Moving from Managing to Leading It sounds easy to move from managing to leading, and for some it seems like the same job only with more pay. But the differences are significant. This class will discuss the differences as well as the similarities between a manager and a leader. There is an exercise on how to determine whether you are better in a manager capacity or if you are ready to move on to leadership.  more...

Delegating Delegation is not as easy as it sounds. When transitioning from manager to leader, this can be one of the most difficult tasks one can undertake. This class is designed to assist people in deciding what you can delegate and what you cannot based on your organizational culture. We will explore ways that you can let go of some work and allow others to play a key role in a work process.  more...

Siebel 80 Business Analyst Navigate the Siebel application user interface, Work with common Siebel business entities, Use basic functionality of Siebel Sales, Siebel Call Center, and Siebel Field Service, Describe Siebel automation options, Describe the components of the Siebel Web architecture, Control access to customer data and application views, Create a company structure in a Siebel application, Use Siebel Tools to  more...

Siebel Analytics OBIEE Create Reports and Dashboards Training ...ay) a Customer Order Management (3 day) a Marketing Manager (2 day) Siebel Analytics/ OBIEE 10g a Create Reports and Dashboards (3 day) a Build Repository (5 day) a Develop Data Warehouse (5 day) a BI Publisher (3 or 5 day) Oracle Siebel CRM on Demand a On demand administration essentials (4 day) a Advanced Analytics Workshop (3 day) a Data Import Workshop (1  more...

Siebel 8.0 Essentials Siebel 8. 0 Essentials is a comprehensive, technical course designed for implementation team members involved in the installation, configuration, or administration of Siebel CRM applications. The course provides students with information about Siebel CRM applications architecture, functionality, and configuration. Through hands-on labs, course participants learn about Siebel application  more...

Oracle Siebel OBIEE Training ...ay) a Customer Order Management (3 day) a Marketing Manager (2 day) a Marketing Server Architect (3 day) Siebel Analytics/ OBIEE 10g a Create Reports and Dashboards (3 day) a Build Repository (5 day) a Develop Data Warehouse (5 day) a BI Publisher (3 or 5 day) Oracle Siebel CRM on Demand a On demand administration essentials (4 day) a Advanced Analytics Workshop  more...

Management Skills for New Managers Training The move from completing your own personal tasks to managing the workload of others can often be a daunting one. This comprehensive 2 day Management Skills Training course gives a thorough overview of the new skills and techniques you will need to master in order to succeed as a New Manager.  more...

Project Management MS Project Training This 3-day Project Management training and MS Project training package combines our 1-day Introduction to Project Management and 2-day MS Project training courses at a reduced rate to provide a comprehensive tool-kit for Project Managers. These two project management training courses booked together give a comprehensive introduction to professional Project Management using Microsoft's industry  more...

Project Management Training This Project Management training course provides an introduction to the principles of Project Management, equipping delegates to apply these principals to real projects after the course. Successful project management is achieved by the intelligent application of sound principles. This Project Management training course is designed to teach you excellent Project Management skills. Delegates  more...

PMI Scheduling Professional PMI-SP Exam Prep Course Prepare for the PMI Scheduling Professional (PMI-SP) certification exam through this four day, instructor led course. This course offers an in-depth look at project scheduling through a PMI perspective and is focused on passing the exam. This course offers a comprehensive introduction and overview of project scheduling and is instructor-led.  more...

PMP Training Program Recognized across 170 countries Project Management Professional Certification is a globally recognized, rigorous, education, and/ or professional experience and examination-based professional credentialing program. To appear for PMP Certification Examination, over & above the requisite experience, the participants must attend 35 Contact Hours (Four Days) of formal project management training  more...

IBM Tivoli Storage Manager 532 Administration for Windows version 6 is also available) ...Manager 5. 3. 2 Administration for Windows Duration: 5 Days Delivery method: Classroom Language: English Course description This course is designed to provide in-depth administration training with IBM Tivoli Storage Manager 5. 3. 2 Extended Edition, at a skill level that is beyond the Implementation course. Through the use of reporting tools, administrators will be able to control  more...

IBM WebSphere Portal Version 51 Administration ... portal page creation, document management using Document Manager and Web Content Manager, configure Virtual Portals and many other administrative tasks. Also, discuss approaches involving portal design and implementation. This course does not cover programming of portlets nor does it cover the administrative task of installation of the base IBM Portal Server product. These skills can be  more...

IELTS Train the trainer Inviting all who are interested in teaching IELTS candidates. An exclusive IELTS train the trainer program by ex IELTS Exam Manager (British Council - New Delhi) and certified IELTS trainer in Kathmandu Nepal. Limited seats register soon !!  more...

IELTS Training ...manager for British Council. Our faculty is also a trained faculty for IELTS by British Council. This is an invitation for all wanting IELTS Training in and around NOIDA. 100% success rate. We train for cracking the test succesfully. Our British Council IELTS administration and paper checking experience transferred to the trainig context is unique and time tested. Contact immeidiately  more...

CCNA - INTROICND Course Cisco Certified Network Associate- Accelerated (CCNA-ACC) is part of the recommended learning path for students seeking the Cisco Certified Network Associate (CCNA), Cisco Certified Internetworking Professional (CCIP), Cisco Certified Network Professional (CCNP), Cisco Certified Design Professional (CCDP), and Cisco Certified Internetwork Expert (CCIE) certifications. Associated Certification:  more...

Cisco Unified Communications Architecture and Design course UCAD_10 Course Description The Cisco Unified Communications Architecture and Design course addresses the breadth of technical issues surrounding the design of Voice over Data networks and explains a methodology that brings order to approaching the problems faced by planners and designers. It teaches the assessment of the current network, Cisco methodology for implementing Voice over Data  more...

Cisco Unified Voice Portal Implementation ...as it is installed in a Comprehensive Intelligent Contact Manager Enterprise (ICME) environment. Duration 5 days, Instructor-led classroom training Prerequisites To fully benefit from this course, it is recommended that you have the following prerequisite skills and knowledge: * Interconnecting Cisco Network Devices (ICND) * Cisco IP Telephony Part 1 (CIPT1) * Cisco Voice Over IP  more...

Cisco Unified Communications IP Tel Part 2 v60 ...nstalling and configuring, a Cisco Unified Communications Manager solution in a multisite environment. This course focuses on Cisco Unified CallManager Release 6.0, the call routing and signaling component for the Cisco Unified Communications solution. It also includes H.323 and Media Gateway Control Protocol (MGCP) gateway implementation, the use of a Cisco Unified Border Element, and  more...

Cisco Unified Communications IP Tel Part 1 v60 ...installing and configuring a Cisco Unified Communications Manager solution in a single site. This course focuses primarily on Cisco Unified Communications Manager Release 6.0, the call routing and signaling component for the Cisco Unified Communications solution. This course includes lab activities in which you will perform post-installation tasks, configure Cisco Unified Communications  more...

CIPT Accelerated CIPT parts 1 and 2 v60 ...installing and configuring a Cisco Unified Communications Manager solution in a single site and multi site environment. This course focuses primarily on Cisco Unified Communications Manager Release 6.0, the call routing and signaling component for the Cisco Unified Communications solution. It also includes H.323 and Media Gateway Control Protocol (MGCP) gateway implementation, the use of a  more...

Administering CallManager and Unity ...CUCMU Course Description Administering Cisco Unified CallManager (CUCM) and Unity is a 4 day, instructor-led course that teaches administrators how to perform the most frequently requested administrative tasks for Cisco Unified CallManager, Unity, and IP phone installations. The course will provide you with the skills and knowledge necessary to handle the addition of users, changing of user  more...

CCVP Bootcamp Training - Revised 2008 - Includes CUCM 6 ...ation. For individuals using Cisco Unified Communications Manager 5.0/6.0 the following path towards certification is recommended: Required Exam(s) Recommended Training 642-436 CVOICE Cisco Voice over IP (CVOICE 6.0) 642-446 CIPT1 Implementing Cisco Unified Communications Manager Part 1 (CIPT1 v6.0) 642-642 QoS v2.2 Quality of Service (QoS) 642-456 CIPT2  more...

CCVP Bootcamp Training ...hony solution. This course focuses primarily on Cisco CallManager, the call routing and signaling component for the Cisco IP telephony solution. This course includes lab practice where you will install and configure Cisco CallManager; configure gateways, gatekeepers, and switches; and build route plans to place intra- and inter-cluster Cisco IP phone calls. You will also configure telephony  more...

CVOICE - Cisco Voice Over IP Training CVOICE Course Description Course Content CVOICE 5.0 is the first course in the Cisco Voice Professional Curriculum, a curriculum track that starts at the basics of packetized voice and builds up to a true voice professional level. CVOICE lays the foundation for gaining hand-on skills and significant understanding of packet telephony by presenting the technologies that are common for both  more...

Cisco IP Contact Center ...sites This course does not require any prior ICM nor CallManager/AVVID training but it is highly recommended that the student have experience with and understanding of ICM Product Traning. Course Objectives This course is designed to give the student tools, practical guidance and hands-on exposure to the deployment methodologies and product suite for the IPCC Solution. At the conclusion of  more...

ADMINISTRATING CISCO CALLMANAGER ...ideo, and data. Cisco IP telephony, centered on Cisco CallManager, converges voice and data networks. This lesson introduces Cisco AVVID and the core components of Cisco IP telephony. Lesson 2: Introducing Cisco IP Phones This lesson will teach you the various models of Cisco IP phones and how they work within a Cisco IP telephony solution. You will learn the basic features of Cisco IP  more...

CISCO CALLMANAGER MCS BOOTCAMP ...he lab simulates an enterprise deployment using Cisco CallManager 3.3 & 4.0, PSTN gateways, Catalyst 6000 LAN, and router-based WANs. Intended Audience This boot camp is for field and channel system engineers, and network engineers who need to deploy IP telephony solutions based on Cisco AVVID and CallManager 3.3 & 4.0. Prerequisites Student prerequisites are as follows: Certified  more...

Advanced AVVID Troubleshooting and PBX Integration ...escription AATPI is a follow-on course to the Cisco Call Manager MCS Bootcamp (CCM) intended for engineers who must troubleshoot an IP Telephony network. In the course, students will integrate the major network components such as routers and switches with an IP Telephony solution. They will also integrate the call processing and client components such as the CallManager and IP phones. Students  more...

Retail Selling Techniques ...uctions of his superiors Gives regular feedback to his manager about all customer s issues, including level of their satisfaction Is not afraid asking and push the client to take a decision that suits the client s need. What makes the sales? Sales = Traffic x closing ratio x average transaction value Control on traffic is not possible for the sales person, this is controlled  more...

Delegating Made Easy ...managers who are limited on time and need to learn delegation skills This 4 Hour workshop provides participants with the practical step-by-step essentials and tools that will result in good sound delegation and resulting in effective task and project completion. In 4 hours your managers will learn: WHY it is important to delegate WHAT to delegate WHO to delegate to  more...

The New Supervisor Please contact us for more information.  more...

PMI PMP or CAPM - Geneva Lausanne, Switzerland ...a condensed three days in the knowledge that most project managers who apply for the PMI PMP or CAPM examination have already sufficient hours of project management training to meet the PMI PMP or CAPM standard. The course concentrates on PMI PMP syllabus as per the PMI PMP PMBoK and has mock examinations after each session and a large mock examination at the end of the course. Special  more...

PeopleSoft Time Labor North America Time & Labor North America (Rel 8. 9)  more...

PMP Project Management Professional Boot Camp ..., but also becoming familiar with how PMI expects project managers to apply that knowledge. In most cases, this requires PMP-candidates to become familiar with new concepts during their PMP exam preparation, and/ or to a unlearna practices that they have picked up over the years. Who should take this course? Course participants should be familiar with the certification process,  more...

Project Management for Smaller Organizations ...manager in a small business ? Do you have project management responsibilities in addition to your "real" job ? Need to run better projects ? Here's your opportunity to get help - attend this four-hour project management seminar. Who should take this course? This course is for anyone interested in improving their project management skills. It is aimed at both small businesses, and  more...

Introduction to Project Management (4 hours) ...ment positions, not just those with the title of "project manager". This course provides in-depth, practical, project management training. You will discuss projects from your own organization, and review tools and templates we use every day to manage real projects. Who should take this course? This course is for anyone interested in learning about formal project management  more...

Project Management Fundamentals ...ment positions, not just those with the title of "project manager". This course provides in-depth, practical, project management training. You will discuss projects from your own organization, and review tools and templates we use every day to manage real projects. Who should take this course? This course is for existing project managers who are interested in learning more about  more...

Using Microsoft Project to Plan and Control your Projects For Microsoft Project training to be effective it needs to be integrated, applied, and enjoyable. By guiding participants through the construction and use of both sample and actual projects (from your workplace), we have found our training to be both productive, and well received. Who should take this course? This course is for anyone who intends to be involved in planning and/ or  more...

Introduction to Project Management ...ment positions, not just those with the title of "project manager". This course provides in-depth, practical, project management training. You will discuss projects from your own organization, and review tools and templates we use every day to manage real projects. Who should take this course? This course is for anyone interested in learning about formal project management  more...

Project Management Foundation Course ...ment positions, not just those with the title of "project manager". This course provides in-depth, practical, project management training. You will discuss projects from your own organization, and review tools and templates we use every day to manage real projects. The course is structured into four modules : Project Management Concepts and Project Initiation (2 days)Project Planning and  more...

PMP Project Management Professional Certification Prep Course ..., but also becoming familiar with how PMI expects project managers to apply that knowledge. In most cases, this requires PMP-candidates to become familiar with new concepts during their PMP exam preparation, and/ or to a unlearna practices that they have picked up over the years. Who should take this course? Course participants should be familiar with the certification process,  more...

Project Management Principles ...ement positions, not just those with the title of project manager. This course provides a solid, applied, introduction to project management principles. Participants discuss projects from their own organizations, and review tools and templates we use every day to manage real projects. Who should take this course? This course is for anyone interested in learning about formal project  more...

Project Management Skills for Success ...take this course? This course is for existing project managers who are interested in learning more about formal project management techniques, and anyone who is interesting in becoming a project manager. Module One (Project Management Concepts and Project Initiation) Objectives By the end of Module One you will : Have a basic understanding of the different areas of project  more...

PMP Exam Preparation Workshop ...Managersa most globally recognized and respected certification credential. The certification attests to your professional commitment and project management expertise, providing worldwide recognition of your superior abilities. In addition, the PMP designation provides greater career potential. This 6-day comprehensive program at two locations will help you achieve your PMP certification in  more...

Effective Presentation Skills This workshop is designed to help the staff person, manager or executive persuasively present an idea, product or service to the internal or external customer. Plan and give a more effective presentation. Two-three practice presentations are done with critique and feedback from peers and the instructor. This program is useful for managers, supervisors, trainers, training managers, training  more...

HOW TO PRESENT TRAINING WITH IMPACT (2 or 3 days) If all or part of your job requires you to present training programs, this two-day workshop will improve your delivery of the content and build your rapport and confidence with your learners. Whether you are a personnel officer, training department manager, trainer, coordinator or specialist, you too can feel comfortable and "in charge" while successfully communicating your training message.  more...

Project Management Professional Project Management Professional For registration info, please visit: http://www. technologyed. com/ courses/ c101/ index. php Course Description "Project Management" is a course that covers the fundamentals of managing projects with the newcomer in mind. Project management is the discipline of organizing and managing resources in such a way that these resources deliver all the work  more...