Instructor Led Manager Training Classes in United States

Target Management: Leadership by Design (4, 6, 8 or 12 Hours) ...managers remain stuck in their "comfort zone" - a thinking style that prevents them from trying new methods. For example, if an employee approaches a linear-oriented manager with a request - and the manager is currently working on another project - his or her "comfort zone" would be to tell the employee, "Come back later, I have to finish this project." (a linear thinker prefers to stay  more...

The Coaching Clinic -Coaching skills for managers ...ive and practical course designed to provide you and your managers with the tools and skills needed to become an outstanding coach. Participants will go away with a thorough understanding of the principles of coaching Who should attend? Managers and Leaders who want to develop their coaching and interpersonal skills. Course Overview Learn powerful and effective techniques that help  more...

Performance Management This powerful two-day workshop for management teams covers the fundamental principles of human capital management and performance improvement. In the context of the manager s environment, we build a common framework for developing skills in communication, influence, behavioral, conflict and change management. This workshop also explains the use of the Performance Management Tools and explores how  more...

Project Management Principles Project management is being increasingly recognized as a vital skill-set for many management positions, not just those with the title of 'project manager'. This course provides a solid, applied, introduction to project management principles. Participants discuss projects from their own organizations, and review tools and templates we use every day to manage real projects  more...

Project Management Foundation Course Project management is being increasingly recognized as a vital skill-set for many management positions, not just those with the title of 'project manager'. This course provides in-depth, practical, project management training. You will discuss projects from your own organization, and review tools and templates we use every day to manage real projects.  more...

Introduction to Project Management Project management is being increasingly recognized as a vital skill-set for many management positions, not just those with the title of 'project manager'. This course provides in-depth, practical, project management training. You will discuss projects from your own organization, and review tools and templates we use every day to manage real projects.  more...

Project Management Fundamentals Project management is being increasingly recognized as a vital skill-set for many management positions, not just those with the title of 'project manager'. This course provides in-depth, practical, project management training. You will discuss projects from your own organization, and review tools and templates we use every day to manage real projects  more...

Introduction to Project Management Project management is being increasingly recognized as a vital skill-set for many management positions, not just those with the title of 'project manager'. This course provides in-depth, practical, project management training. You will discuss projects from your own organization, and review tools and templates we use every day to manage real projects  more...

Field Service Manager ...dings and working on the course case study. Field service managers must be able to manage in an environment of highly skilled, technical people. He or she must be able to lead, coach, and facilitate the activities of these people toward the accomplishment of the evolving technical service mission, and have a high quotient of skills and insights into the specific demands of customers,  more...

Support Manager ...managers the opportunity to develop and refine their technology support leadership skills. The course provides students with the skills necessary to effectively manage the challenges of the most complex support centers. The 4 day course is uniquely created to provide training on the fundamentals of management relative to the support environment, and to enhance the inherent skills and  more...

Account Management for Support The Support Account Management workshop is designed for experienced support professionals responsible for managing and growing key accounts. The program teaches the critical relationship skills and account management strategies required to create customer value, improve client loyalty, and generate new, profitable revenue.  more...

California Peer Support Training Week ...y 8:15 10:00 Room: TBA Topic: Peer Support from a Risk Manager viewpoint Instructor: Don Dodson Biographical sketch: Don began his career as a paramedic. He responded to the San Diego PSA airline crash. He is a much sought after speaker and brings a light hearted look into his topic. He will explain why agencies need peer support and how an active peer support team actually saves  more...

Microsoft .NET, ASP, C#, VB training & job placement - (Job Oriented Training Courses) If you are interested in taking training program with our company, Please, SEND YOUR ENQUIRY TO chennai_classes@r-techitsolutions.com ALONG WITH YOUR RESUME!! NOTE: Our programs are designed only specific applicants. Since, we are giving 100% job placement assistance to our applicants, we cannot give this training program to all like SSI or like any other training institute is doing in India.  more...

Workplace health and safety management ...itals Ancillary facilities. Critera Covered Effective managers have found that involving employees in discussions of methods can: Identify useful prevention and control measures Serve as a means for communicating the rationale for decisions made Encourage employee acceptance of the decisions. When safe work procedures are the means of protection, ensuring that they are followed  more...

Solvency ii Training and Presentations ...directives Target Audience: This course is intended for managers and professionals from: * Compliance * Legal * Risk Management * Internal Audit * Errors and omissions avoidance * Clients * Advisers * Underwriters * IT * Risk and Management Consultants This course is recommended for the directors, managers and professionals who not only require  more...

The European Union s Sarbanes-Oxley Act (E-SOX) ...nded for audit committees and boards of directors, senior managers and executives, internal and external auditors and management consultants. The course is highly recommended to managers and professionals from: * Internal Audit * Internal Controls * Compliance * Operations * Risk * IT * Legal Duration: 2 Days, 09:00 to 17:00 Course Synopsis: Introduction  more...

Training for the Risk Committee of the Board A. Training for the Risk Committee of the Board This course is intended for potential, new and sitting directors that are members of the Risk Committee. It must be customized to meet specific needs. Modules: * Understanding Risk * Risk Identification * From COSO to COSO ERM * New Directives and Regulations * The European Unions' Financial  more...

Markets in Financial Instruments Directive (MiFID): Due Diligence for Directors and Executive Management Course Title: Markets in Financial Instruments Directive (MiFID): Due Diligence for Directors and Executive Management Objectives: This course has been designed to provide board members and executive management with the knowledge and skills needed not only to understand MiFID, but also to use MiFID as a competitive advantage Target Audience: This course is intended for potential, new and  more...

Markets in Financial Instruments Directive (MiFID) Training and Presentations ...compliance Target Audience: This course is intended for managers and professionals from: * Compliance * Operations * Risk * IT * Legal * Internal Audit * Internal Controls * Trading * Portfolio Management * Hedge Funds and Alternative Investments * IT, Security and Management Consultants This course is recommended for the directors,  more...

The New Supervisor Please contact us for more information.  more...

Advanced RACF Administration ..., TCP/IP, the OS/390 Firewall, Sysplex, the Message Queue Manager, the Websphere Web Server, and MVS. You will get clear explanations of how these system software components work, how they work with RACF, and how you can use RACF to control them. You will learn how RACF interfaces with other software components to provide your installation the most comprehensive practical protection possible.  more...

SALES MANAGEMENT TRAINING What is the number one complaint that customers voice about sales people? Sales representatives simply dona t take the time to listen and determine real needs before proceeding. They "tell" and attempt to sell prematurely. This intensive, hands-on, exercise driven program teaches skills that increase awareness and build listening skills. We benchmark your current sales technique and help you  more...

Powerful Communication Skills for Health Care Professionals ...of available time: Studies have shown that up to 42% of a manager s time is spent dealing with interpersonal conflicts. The skills taught in this program help to reduces that time Improve levels of adherence with clinical advice Raise levels of patient satisfaction - Improved Communication: Communication breakdown is the #1 factor in a patients decision to litigate Enhanced  more...

Microsoft SQL Server 2000 Database Development ...nsive guide to the SQL Server tools, including Enterprise Manager and Query Analyzer; and database implementation basics. The course also shows how to install and configure SQL Server, create and manage databases and database devices, backup and restore SQL Server databases, import and export data, implement automated tasks and optimize SQL server. This course is intended for administrators  more...

Certified ScrumMaster ... Rather than plan, instruct and direct, the agile project manager facilitates, coaches and leads. This person is called a ScrumMaster in the Scrum agile process to denote the difference and remind the person filling this role of the new responsibilities. Accepted participants learn how to be a ScrumMaster and how to make a development team, a project, or an organization agile. The ScrumMaster  more...

How to Hit Their Hot Buttons: The Seven Questions to Ask Each Employee ...le. How to say "no." Why no one wants to be a middle manager any more. What can be done about it? According to Yahoo!, over 65 billion e-mail are sent worldwide every day. We'll show you a way to write e-mails so that your employees will read your e-mails first. In handling interruptions, a top team at a hospital discovered they were wasting nearly two hours a day because of an  more...

High Impact PR ...day s business environment. As a small business owner or manager, it is vital that you let prospective and current customers know about your products and services in a cost effective and efficient manner. This seminar is designed to provide you with information and resources that can improve your ability to generate publicity and goodwill for your business or organization. Topics included  more...

The Nature of Management ...managerial responsibilities is a big step for today s professionals. This course is designed for new managers, those considering going into management, and current managers who can benefit from brushing up on the basics of management. Focusing on practical training for managers and other professionals, this course emphasizes managerial tasks, responsibilities, and decision making. Topics  more...

Supervisor Training ...icating every day with others Communicating with your manager Case study 3 Strategies for proactive communication Unit 4: Coaching for Excellence The changing playing field The best and worst supervisors The coaching process Case study 4 Strategies for effective coaching Unit 5: Dealing with change positively A new paradigm Organizational  more...

Project Management ...icipants will also discuss the characteristics of a good manager, build and maintain a productive team, and use analysis tools and reports to evaluate the performance of a project. The course is filled with interactive exercises to ensure your success. What you will learn Identify the critical functions, skills, responsibilities, and challenges of a project manager. Define  more...

Effective Business Continuity Management ECP-601: Effective Business Continuity Management ECP-601 is the flagship course offered by IBCT. This 4-day intensive course provides an comprehensive, hands-on workshop covering all major aspects of effective Business Continuity Management for corporations and government organizations. The course content covers all 10 stages of the BCM Life Cycle, using instructor-led discussion, case  more...

NetObjects Fusion Part I Create and update every aspect of your Web site without HTML coding. Learn to use the SiteStructure & PageDraw editors. Gain global control of graphic elements with the SiteStyles Manager. Automate navigation and linking.  more...

Cold Calling System for Sales and Telesales Success ...manager that needs to expand your market share by cold calling and selling into Fortune 1000 companies or large organizations such as the government, schools and hospitals? Do have sales reps or a sales team cold calling to sell technology solutions? Are your salespeople having a hard time cold calling and reaching decision-makers and setting up well-qualified appointments? Are you finding  more...

Managing Shy, Introverted Employees Managing Shy, Introvert employees is a gradually process. This is to get them to be the best they can be. You need to know and understand the characteristics of shy, introverts as to how they interact with other co-workers, how they think, and how they work to appreciate their value in the workplace. Discuss the differences between shy, introvert, and extrovert and the thinking that is inaccurate  more...

CONFLICT RESOLUTION For Win/Win results Conflict is one of the most misunderstood aspects of human interactions. Improperly managed, conflict distracts from personal satisfaction and organizational productivity. Properly managed, conflict is the loam that nourishes growth and progress. Anger is a force that can move an organization forward to improve, or, it can be a force that destroys the organization's ability to fulfil it's purpose  more...

Macromedia Dreamweaver - Level II This two-day course builds on the concepts and techniques presented in DW101. You will learn to organize and manage files on a Web site; use Dreamweaver s Site Manager to create a site map; use linked styles; design and manage templates; create objects; employ JavaScript behaviors; and develop server-side includes.  more...

Actus Management & Leadership Development Series ...nt Series is a 10 session program designed for Mid Level Managers and Line Supervisors. As a result of participating in this course, participants will: Achieve personal and organizational goals Learn and apply techniques to engage and motivate employees Set clear and measurable expectations Know when to delegate and how to provide direction Improve time management skills Develop  more...

Retaining Top Talent ...t workshop has been successfully delivered to over 13,000 managers across all industries. The three top objectives of the session are: 1) to have the manager become aware of his/her role and impact on employee retention, 2) to develop specific retention plans for the top talent on his/her team, 3) to create a development plan for improving the manager's own retention practices. The workshop  more...

Project Management Using Microsoft Project 2003 Professionals and students who understand the theory and concepts of project planning, scheduling and control are often frustrated by the difficulty of apply them in Microsoft Project This course is designed to bridge the gap between theory and the practical use of MS Project. Using a simple case study and hands on techniques, students will learn how the software works under the covers. They  more...

Newly Appointed Managers ...manager, you face unique challenges. New managers need to make the transition from individual contributor; they must accomplish their own work as well as motivate others to achieve results. Existing managers need to continually develop key skills in order to lead their staff toward achieving business goals. Through skill-building exercises and activities, group discussions, and an exploration  more...

ITIL Service Manager ...Manager is the highest level of professional IT Service Management certification available. The candidate who achieves certification has demonstrated not only an in-depth knowledge of IT Service Management, but also the practical application of that knowledge. Class consists of two 5-day sessions covering the Service Support and Service Delivery processes and a 1 -day review session prior to  more...

Linux System Administration ...dow System Xorg Configuring X X Fonts Using Fonts Display Manager Selection XDMCP Using Unix Remotely X Security Specialized X Servers Starting X Apps Automatically Lab 10 - X Change your display manager to gdm Enable XDMCP to support remote desktop login Configure VNC to accept incoming connections Launch a program by creating a script in the /etc/X11/xinit/xinitrc.d/ directory Start a  more...

How to Purchase Services SERVICES-They don't come in containers and you can't count them. Plus, you often buy them but don't use them until after you need them. Those are just a few of the reasons that make cost-effective purchasing of services a major challenge. Do you get the quality of services that you want for the best price you can find? In this workshop you will learn to purchase services with the same confidence  more...

Strategic Thinking Planning and Deployment Why do nearly 90% of strategic plans fail? Contrary to popular belief, strategy does not only occur at the top tier of the organizational hierarchy, but at every level throughout the organization. The ability to establish meaningful, financially sound direction, and to determine, deploy and implement the most effective strategies to get there is a fundamental skill every successful leader/manager  more...

Moving Up to Supervisor ...nicating with their employees, their colleagues and their manager. Learning these skills can have a tremendous impact on an organization s productivity. How you will benefit from this program: You will understand the scope and nature of the supervisory position You will learn some ways to deal with the challenges of the role You will recognize the responsibilities you have as a supervisor,  more...

Assertiveness Training for Managers ...resentment and retaliation. Helping your supervisors and managers become consistently assertive can improve performance, loyalty and retention dramatically The most difficult part of a manager s job is dealing with people and this training will improve their skills for this critical component of their success and the success of your organization. Learn from Sam Lloyd, the author of  more...

Coaching for Performance ...manager, or supervisor, your role today includes two additional roles: team leader and coach. More and more, HRD professionals are being asked to train organizational leaders to be coaches. This ambitious series is intended for individuals who must coach others to improve performance and achieve results. The program is a three-day format which can be broken into half-day or full-day sessions.  more...

Certified Information Security Manager (CISM) Course This in-depth course covers the five core competencies of the CISM qualification. Information security governance Risk management Information security program management Information security management Response management  more...

Certificate in Applied Project Management Days Today s organizations continue to be driven by external forces. World-wide markets demand smarter solutions, faster turnarounds and, if not lower prices, then higher value. This program gives you proven ways to meet the daily challenges of project management. BUCEC s Certificate in Applied Project Management is designed to help professionals accelerate their personal and company success. With  more...

Finance Accounting for Non-Financial Managers Increasing profits and performance are two of the major responsibilities of every manager. This 2-day course will enable you to communicate confidently using financial data and gain practical insights into the crucial financial measurements used by top management.  more...

Performance Coaching - How to Develop Employee Excellence ...manager or leader, the expectation to get the very best from your people comes with the territory. Much of your success will depend on your ability to help your employees develop the skills needed to transform performance from ordinary to extraordinary. But coaching performance is more than skill enhancement it is targeting growth paths, motivating, addressing behavior challenges all with  more...

Principles of Project Management Business Analysis ...the role of the business analyst, who assists the project manager in defining user requirements and helping to point the project toward completion. This "crash course" bridges the gap in understanding and appreciating these two vital roles in business projects. Business analysts are key in the early initiation stages of defining the users needs and establishing a clear set of objective,  more...

Relationship Management Up Down and Sideways The old adage it s not what you know, it s who you know holds more truth than many of us would like to admit. Relationship is the strongest form of influence whether providing direction or support to those you manage, creating or managing change across the value chain, developing peer-to-peer camaraderie or vying for resources and support from your own manager or other people within an  more...

Motivating for Sales Performance ...ve to, and so easy when I want to. As supervisor or manager, you are continually looking for ways to increase the sales performance of your team. Motivation is a vital component of leading your sales force. What is motivation? Where does it come from? Is it internal? External? Can you really help motivate someone? What works? What doesn t? Motivating for Sales Performance is a  more...

Exploring Social Styles and Motivators ... style and the style of some of your colleagues (and your manager). Use your knowledge of social styles to give you a competitive advantage! Performance Outcomes As a result of participating in Exploring Social Styles & Motivators, you should be able to: Define four different social styles. Identify these styles in others. Apply techniques for increasing your effectiveness  more...

Unlimited Referral Boot Camp Attend the Unlimited Referrals Boot Camp for Financial Professionals where you'll: Discover 8 tactics for getting more referrals without even asking. Learn the VIPS Method for asking that will get you referrals and NEVER hurt your client relationships. Ensure the highest quality referrals so you don't getted bogged down working with clients who don't fit your practice anymore. Handle  more...

Relationship Management: Up, Down, and Sideways The old adage ?it?s not what you know, it?s who you know? holds more truth than many of us would like to admit. Recent research has proven that the ability to develop effective relationships is a stronger determinant of success ? by 2 to 1 ? than technical skill or proficiency. Over the last decade the roles and expectations of the individual contributor have evolved from ?producer of work  more...

Securing Networks with PIX and ASA (SNPA) v4.0 The SNPA course is a five-day, leader-led, lab-intensive course. The course takes a task-oriented approach to teaching the skills to configure, operate, and manage Cisco PIX 500 Series Security Appliances and Cisco ASA 5500 Series Adaptive Security Appliances. Prerequisites: Students who attend this advanced course must have experience in configuring Cisco IOS software and have met the  more...

Strategic Thinking, Planning and Deployment Why do nearly 90% of strategic plans fail? Contrary to popular belief, strategy does not only occur at the top tier of the organizational hierarchy, but at every level throughout the organization. The ability to establish meaningful, financially sound direction, and to determine, deploy and implement the most effective strategies to get there is a fundamental skill every successful leader/manager  more...

The 5 Management Essentials for New Managers and Supervisors ...managers can be rocky and uncertain. For those whose outstanding skills and abilities have propelled them up the ranks, the next rung on the career ladder often leads to a management or supervisory position in order to get ahead. Many new managers receive inadequate or no preparation for their new manager role or its responsibilities. For some, the volume of responsibilities and learning curve  more...

Project Communications Management ...ications is one of the most important duties of a project manager. Project managers must keep project owners, team members, management, subcontractors, and others informed of project status, while constantly evaluating where the project is and where it is going. This course helps project managers assess their project communication needs, plan for meeting those needs, and effectively communicate  more...

Microsoft Business Solutions CRM - Customization ...mization via the Software Development Kit (SDK). Workflow Manager allows you to automate your company s business policies by creating workflow rules that can be automatically and/or manually applied to selected objects. Workflow Manager also includes the ability to create Sales Processes which automate the activities associated with prospecting qualifying and closing sales opportunities. The  more...

IT Security: Management Briefing ...shows how security incidents can be minimized and enables managers to develop strategies to protect their organization's information assets. Participants will learn management's essential role in supporting computer security and how to develop effective practices that make security a daily corporate-wide habit. The course will reveal the nature of threats and behavioral habits of malicious  more...

MAS 90/200 General Ledger & Accounts Receivable ONLINE CLASS Prerequisite: Prior attendance in the Introduction and System Manager training class or experience navigating through the MAS 90/200 system.  more...

Citrix Presentation Server 4.0: Administration ...ts, including Web Interface, Secure Gateway, Installation Manager and Load Manager. Learners receive in-depth training using the Citrix Presentation Server Console to configure server farm and individual server settings and the Citrix Access Suite Console to manage multiple farms. In addition, this course provides training for managing, implementing and deploying the Citrix Presentation Server  more...

Management Planning The Bridge Between Strategic Direction and Project Implementation ...manager s role is to translate corporate strategic direction into objectives and tactics. Management planning is a natural precursor to launching project teams or deploying strategic goals through a business unit or department, to ensure management efforts fully support the execution of leadership direction. Management planning employs tools and methodologies to identify clearly where efforts  more...

Managing Your Infrastructure Using Microsoft Operations Manager 2005 Managing Your Infrastructure Using Microsoft Operations Manager 2005  more...

Implementing Microsoft Operations Manager 2000 The goal of this course to give students experience with Microsoft Operations Manager (MOM) 2000 and to show them how to implement it effectively.  more...

Know Your Buying Team Members & Their Hot Buttons ... high dollar sales, with a sales executive as the account manager driving the selling efforts of your own company s team as well as selling to a buying team. This program has sales professionals roll up their shirt sleeves , to design and implement a proactive planning and implementation selling process to win the competitive. The training content, techniques and materials are to teach all  more...

Four Selling Strategies to Match Your Buyer s Mind Set ... high dollar sales, with a sales executive as the account manager driving the selling efforts of your own company s team as well as selling to a buying team. This program has sales professionals roll up their shirt sleeves , to design and implement a proactive planning and implementation selling process to win the competitive. The training content, techniques and materials are to teach all  more...

Proper Delegation Isn t Dumping ...managers will agree that they don t have enough time to do everything they need to accomplish. Many end up functioning in a crisis mode or reactive management mode. Too often we think we are delegating when we give goals, assignments and/or work to others. When proper delegation isn t done, the people the work is given to become resentful because it s more of a dumping more work on them  more...

Successful Change Management Program Organizational change has become a way of life. Mergers, takeovers, layoffs, deregulation, downsizing, new technology and increased competition are daily occurrences. As a manager and leader, you are responsible to maintain performance under chaotic conditions. Your workforce can be confused, resistant and disheartened. Job security, company loyalty and career development are no longer rewards  more...

Jakarta Struts ...s   4.      Relational Data JDBC Drivers DriverManager (JDBC 1.0) DataSource (JDBC 2.0) Connection Statement ResultSet The Struts Data-Source Manager Multi-Tier Design Business Logic Beans Persistence Logic EJB   5.      Struts Tag Libraries Building View Components Struts Tag Libraries Attributes Building Forms et. al. Forms and Form Beans  more...

Cisco PIX Firewall - Advanced The CCSP (Cisco Certified Security Professional) certification provides network professionals with professional level recognition in designing and implementing Cisco secure networks. CCSP holders are actively involved in developing business solutions and designing and delivering multiple levels of security departments. The Cisco Secure PIX Firewall Advanced exam (