Online Manager eLearning - Training Resources

How to Build And Maintain Rapport With Your Clients ...nd small talk. Whether it`s a salesperson with customer, manager with employee, teacher with student or parent with child, rapport skills are the foundation for successful communications. As we think of rapport being a degree of harmony that we have with someone, it takes on powerful dimensions in developing relationships. And when a person is responsive to you and your intentions, it could be  more...

Java 2 -- Building Graphical User Interfaces This course contains 3 units: The Java.awt.package, using GUI components and managing the layout. Each unit covers detail the elements of Java necessary to build graphical user interfaces. This course contains 3 units: The Java.awt.package, using GUI components and managing the layout. The first unit will cover the features of the java.awt.package. It explains the important methods and alignment  more...

Starting A Business?: How To Develop An Effective Business Plan ...ted numerous plans, in a variety of industries, as a unit manager, V.P., CEO and consultant assisting small and large companies with their plans and strategy. Before you pass on this tutuorial, please review his credentials at the end of this course outline...it may save you endless hours of formulating a business plan that either gets rejected or doesn`t leverage your organizations global  more...

Professional Bar Management Mastery Level Certification ...ontinues to grow each year, creating a demand for skilled managers. One challenge facing bar and restaurant owners and managers is that most hospitality programs are long-term and expensive. This is due to the wide range of subject material, much of which is never applied in the real world. Thus, too many managers go without any formal training and often find themselves overwhelmed on the job.  more...

Project Management Concepts and Strategies ...ooks at factors that affect cost and quality. The project manager`s role is explored in detail, and strategies for defining the project are examined. Tasks such as developing the Work Breakdown Structure, estimating and scheduling resources, scheduling computations, and tracking project activities are discussed. The close-out phase of a project is also covered. Other topics include formalizing  more...

Outlook 98 Level 1 ...o customize Outlook as their desktop Personal Information Manager (PIM). This course introduces students to the basic features of Microsoft Outlook 98, including a universal Inbox for all sources of e-mail, a contact database, a sophisticated Calendar and TaskPad for scheduling and group management, and a feature that creates electronic sticky notes. By working through a series of exercises  more...

Maximize Profits by Managing Real Estate like an Entrepreneur--Instructor-Led ...nario. You will assume the role of a first-time property manager. You will work with your "Uncle Max," a successful real estate investor who will guide you in planning a management strategy for an apartment complex in Empire City. The work you do in these assignments will help prepare you to make more informed decisions when you invest in real estate. Your work for each assignment will be  more...

Financial Basics for Non-financial Managers ...manager make sense of the terms and concepts that are used in managing the financial aspects of a business. It explains basic financial structure and discusses the financial information you must have to run a business. You will learn how to read financial reports and understand the purpose and limitations of each. You will also get tools and methods to give you a complete picture of your  more...

Expert Purchasing Management ...manager who worries about balancing the many demands of your leadership role? You're not alone. Today's companies are expecting more than ever from their purchasing managers. And today's environment is confronting purchasing managers with more challenges than ever. The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped start  more...

Customer Astonishment: The Commitment to World-Class Customer Care ..., Michigan. He later served as Corporate Quality Services Manager for Digital Equipment Corporation in Maynard, Massachusetts. As a division vice president of Wicat Systems of Orem, Utah, he helped to pioneer Computer-Based Training methodologies. He has also served as a manufacturer?s sales representative and as a continuing education instructor at Babson College in Wellesley, Massachusetts.  more...

Build Your Own BIZ(tm) - Selling Skills This course is designed to sharpen your selling skills and help you close more sales. It will also help you set sales goals and measure the effectiveness of your sales force. Build Your Selling Skills and Close More Sales This course is designed to sharpen your selling skills and help you close more sales. The class includes text and downloadable resources. Description of Course Selling Skills  more...

Bartending to the Max-Online ...taurant. The class is extremely beneficial to bar owners, managers, waitresses and novice bartenders, also. Hollywood bartender Kellie Nicholson has condensed over twenty-five years of experience into a course that will give you the confidence to step behind a bar anywhere. Serving clientele like Will from the Black-Eyes Peas, David Schwimmer, Jessica Simpson and Ashton Kutcher is only a small  more...

Dealing With Violence In The Workplace ...re violent. This course has tools and methods to help the manager or supervisor recognize potentially violent situations before they need attention, and then to take positive action to avoid or eliminate the potential problem. There is a wide array of techniques to help leaders use communication, conflict intervention, and interpersonal skills to diffuse dangerous situations. IMPORTANT NOTE:  more...

How To Master Business Management ...manager needs to know a number of basic business management principles and processes, regardless of his or her function or discipline. This bundle includes topics that will build an employee's mastery of several essential business processes and issues, including financial basics, contracts, and business communications. It includes something for everyone, from tips for organizing a workspace for  more...

Valuing Diversity ...ription -- This course provides an excellent base for the manager to learn about his or her own beliefs and to see the potential of a diverse workplace. There are tools and techniques to help a supervisor learn to recognize the positive contributions all employees make in achieving the goals of the organization. There are suggestions for modeling and promoting organizational values and methods  more...

SAP Project System - Project builder ...se is a basic requirement for every accountant or project manager wanting to work with SAP. Course Goal: - Create a Project with Work Breakdown Structures (WBS) & Network Activities - Create Project Plans with Easy Cost Planning and Project Planning Board - Create Requisitions and Purchase Orders for WBS - Run Settlements & Project Reports Release: ECC 6. 0 (newest SAP  more...

Functions of IT Project Managers ...rust upon them." Good information technology (IT) project managers are trained, not born. As an IT project manager, you can achieve greatness by improving and developing your own skills through continued education and experience. Your management skills will become better each time a project is delivered successfully. The need for skilled IT project managers continues to grow as technology  more...

The Boss Factor Your boss can make or break you, so you better find out how to work effectively with her. You must first build rapport and continue to develop it. Along the way, you'll learn how to solicit and give feedback and even learn how to use corrective feedback to your advantage. You'll also get tips on managing your manager, which is no easy task. But if you can achieve that and turn the annual appraisal  more...

Building a Winning Sales Team ...ls, attitude, and enthusiasm to be successful. As a sales manager, how do you build an effective sales team? This course delivers answers by presenting information and tools that you can use to define your sales team and identify stages of sales team development. You'll discover where to look for qualified sales team candidates and what to look for in submitted resumes. Then you'll explore  more...

Using Business Tools to Manage Sales Teams ...ing your team is an important part of your job as a sales manager, but it isn't the only hat you wear. You also have to manage the business side of your sales manager position. For example, you have to know how to forecast sales accurately to determine the goals that your sales team will set. Like many sales managers, you've probably asked yourself, "How do I successfully and effectively manage  more...

Motivating a Winning Sales Team ...u do. Attitude determines how well you do it." As a sales manager, what can you do to make a difference in how your team members' use their abilities? How can you increase their level of motivation and create positive attitudes? In this course, you'll learn how to keep sales teams motivated by creating a team identity, building team morale, and rewarding your team. You'll discover how to set  more...

Integrating Change in Your Organization The business world is constantly moving, so you can never rest on your laurels. For the change process to be effective, you must incorporate the changes that you have made and, at the same time, create structures and mechanisms that are flexible enough to allow ongoing change when necessary. To do this, you need to develop committed and flexible teams, and create an atmosphere that allows open and  more...

Introduction to Brand Management ...edients every company needs for branding success: a brand manager, a brand, and the consumer. But how do these ingredients relate and what are they comprised of that makes them so important? This course will demonstrate how each ingredient reacts to the other in order to create a valuable, long-lasting brand. First, you will learn about the responsibilities of a brand manager, from conception  more...

Marketing Management ...manager. What are the expectations you and others have of this position? What skills do you need? How do you put together a marketing team? How do you lead that team to success? How can you tell if you're doing a good job? In this course you'll look at marketing management from top to bottom--starting from the basic skills you need as a marketing manager, through creating a multifunctional  more...

Management Development for Technical Professionals ...managerial position, certain personal and professional traits will be necessary when you make that move. In addition to the skills you have as a technical professional, you need to develop the skills of effective managers. This course will assist you in a self-assessment process that is essential to your efforts to become an effective manager. You will analyze the traits and skills you  more...

Communication Skills for Successful Management ...communication is a crucial component of your success as a manager. As a technical professional, you developed various communication skills that helped you to succeed. But, as a manager, you will need additional communication skills to be effective. This course will examine various aspects of successful communication strategies and skills. You will analyze the strategies of nonverbal  more...

Process Management Skills ...ikewise, efficiency is critical to the effectiveness of a manager and to the manager's organization.To be efficient as a manager, you have to develop a suite of organizational skills including time management, performance management, and stress management.This course will help you develop your skills at organizing and scheduling activities such as meetings, client conferences, and personnel  more...

Leadership Development for Technical Professionals ...Managers must direct the activities of workers to address tactical or short-term issues while still maintaining a vision of the strategic or long-term goal. Therefore, the skills needed for an effective leader are varied and complex.For you, the technical professional, this means evaluating your current leadership skills. It also includes the development of more refined managerial skills such  more...

Strategies for Transitioning into Management ...ofessional to management is critical to your success as a manager. You've already demonstrated your technical expertise; now you're ready to take that next step. In your new role as a manager, you'll use technology in different ways -- focusing on managing production, not production itself. This course outlines management tactics for becoming an effective manager. Specifically, you'll receive  more...

Problem Performance Prevention ...of effective management, focusing on those aspects of the managerial task specific to preventing problem performance. This means employing an effective selection procedure that is based on an accurate identification of the job requirements, and then using the first period of employment to test out the effectiveness of the worker. For established workers, if you want to avoid problem  more...

Problem Performance Identification ...bout the methods of identifying problem performance and a manager needs to be able to appreciate the differing points of view. Specifically the distinction between conduct and performance is crucial, because the responses to them need to be different. Another facet of the effective management of problem performance lies in identifying the causes of problem performance. There are performance  more...

Problem Performance Improvement ...e just aware of problem performance in an organization; a manager needs to know how to improve performance. Most managers will begin with relatively informal approaches to improving performance. This will often take the form of a discussion between the manager and the problem performer in which the manager will want to advise the worker of the problem and then devise a plan for remedying the  more...

Mentoring as a Manager Looking for ways to enhance your managing skills? In this course, you'll acquire expertise as a mentor that will benefit your employees, your organization, and your own career. You'll examine how mentoring differs from managing, and you'll brush up on essential communication skills. Finally, you'll learn to use mentoring to improve on team organization, dynamics, and performance.  more...

Achieving Success the Help of a Mentor ...pert in your field or organization to mentor you. Maybe a manager has offered to guide you up the organization ladder. Or perhaps you're participating in an organizationwide mentoring program. Whatever the case, you'll want to make the most of having a mentor in your corner. In "Achieving Success: the Help of a Mentor," you'll learn how a mentor can help you guide your own career. You'll  more...

Assessing Performance Continuously ...e, and reporting arrangements are more remote. The modern manager has to plan to appraise employees he may rarely see. The second stage is changing the annual performance meeting into ongoing communication about performance between the manager and employee. The manager must review and monitor performance, and respond to it by motivating the effective worker and helping the less successful  more...

Performance Reviews ...odeling an effective performance discussion. Then, when a manager actually knows what he is aiming for, he can use this knowledge to plan and conduct a really worthwhile, efficient performance meeting. Appraisal meetings aren't always easy encounters, even when they are planned. Sometimes, a manager will have to tell an employee that his performance isn't good enough--despite all earlier  more...

Managing Delegation Do you want to increase your effectiveness as a delegator? Are you unsure of how much control and feedback you need to implement when delegating tasks? Then this course will help you achieve those goals. As you proceed through this "Managing Delegation" course in the "Effective Delegation" series, you will gain valuable insight into several areas including change management, decision making, and  more...

Legal Pitfalls Regarding Independent Contractors ...aging workers is a crucial component of your success as a manager. But not all workers are created workers. Some are employees, others are nonemployees, or independent contractors. This is an important distinction, because your company's obligations differ depending upon how workers are classified. Misclassification can result in stiff fines, penalties and back pay and benefit liability. This  more...

Understanding Technical Professionals ...manager, have you felt that technical professionals are sometimes difficult to understand? Do you find that the usual management models are not as effective as they could be? This course explains the ways in which these employees differ from other workers and how you can apply more appropriate and effective management techniques. You will also learn how business has responded with new corporate  more...

Developing Career Plans for Your Technical Professionals ...pany, and good for you. One of your major challenges as a manager of technical people is retaining them. And you may also need to recruit technical people to fill higher-level positions in your company. This course will help you use career development as a technique to both motivate and retain technical professionals, as well as to place some of them on career paths that will help your company  more...

The Inbound Call Center ...managers of this century will face many of the same challenges that their counterparts faced in the 20th century. The emphasis will still be on the development and acquisition of cost-effective methods to provide customers with the service they demand. By ensuring that you have a good knowledge base of the inbound call center industry, you are establishing a sturdy framework for success. This  more...

Inbound Call Center Management Leadership ...hip skills? Are you aware that even if you are a fabulous manager, you may not be an effective leader? As a call center manager, how can you motivate everyone, including senior management, to work together toward a common goal? As you progress through this "Inbound Call Center Management: Leadership" course, you will become aware that enhancing your leadership skills can move you closer to your  more...

Inbound Call Centers People Management ...ink between a company and its customers. As a call center manager, you want to hire agents with special customer service "genes." Good call center agents do a better job on the telephone, are happier with their work, and genuinely enjoy helping customers. This course will help you staff your call center with the right people for the job. You'll learn how to select the best candidates,  more...

Inbound Call Center Technology ...tly changing and improving. How can you, as a call center manager, keep up with this advancing technology? Moreover, why should you? This course will explain the fundamentals of inbound call center technology, and explore ways current technology might evolve. It examines different methods of obtaining this technology, and outlines how to protect your call center through Disaster Recovery  more...

Giving Feedback A Manager s Guide The performance of your business depends upon the performance of every member of your staff. Thus a key skill for all who manage staff is the ability to provide candid, constructive feedback about performance. The purpose of this course is to enable you to enhance your skills in giving feedback. The course starts by exploring the nature of feedback, and it then develops a practical approach to the  more...

Preparing a Business Case ... business case for new projects? Why not just talk to the manager and get his approval for the project? The answers to these questions lie in the fact that organizational budgets for new projects are typically very tight and, as such, your project will be competing against other projects for funding. Without a written business case, your chances of persuading decision makers within your  more...

A Manager s Introduction to Business Law ...managers to the fundamental concepts of business law. It begins by exposing some prevalent legal misconceptions shared by management and establishes the true role that law plays in society and business. The relationship between business ethics and law is explained and how managers serve as vital role models for demonstrating ethical business practices. This course also presents the basis and  more...

American Business Formations in the 21st Century ...manager for your organization, you likely conduct business with numerous companies from different industries and of varying sizes and complexity. And just as you interact with individuals differently based upon their personalities and positions, so too, you conduct business with other companies based upon their different formations. In American business, there are four primary formations: Sole  more...

Experiencing Anger Like most people, you have probably gotten angry while at work. A disagreement with a co-worker or manager during a business meeting could make you lose your temper. By taking this course, you will learn why people become angry and recognize how you express your own anger. You will also learn simple techniques to minimize angry emotions, thoughts, and behaviors. Since you may have to deal with  more...

Effective Interfunctional Relationships ...s are structured territorially. Every department head and manager has his or her own troops on call and a personal domain to defend. Protecting your turf may be instinctual, but it's also counterproductive. By not cooperating openly with other sections or departments, you not only interfere with their ability to accomplish their tasks, you undermine your own efforts as well. In this course  more...

Managing Organization Conflict ...manager, you will inevitably have to sort out some of the conflict that occurs in your organization. Sometimes, this will be between individuals, but often it will be between teams, and even departments. The different nature of these conflicts is likely to require different approaches, and there are also likely to be a range of particular demands on you in the way that you manage the conflicts.  more...

Working for Your Inner Boss Personal Accountability ...top of the organization chart to the bottom, nearly every manager and employee must look to a supervisor, a director, or even a customer to establish priorities, assign tasks, set deadlines, and evaluate results. Whoever gives this direction is called the boss. On one level, the boss decides how employees will perform their jobs. How well an employee meets requirements set by the boss  more...

Performance Reporting and Stakeholder Management ...day activities and ensure success of the project--project managers need to understand what a communications model is, and how it helps promote success and resolve differences. They need to plan out a strategy to ensure that needed information is gathered and produced efficiently. Finally, the project manager is responsible for distributing information to all stakeholders--internal and  more...

Planning and Identifying Project Risk ...e--in other words, nearly all the time. It is the project manager's job to assess and control risk, to avert or minimize its adverse effects, and to capitalize on its positive effects. In this course, the project manager will learn when and how to plan for risks and how to identify risks proactively and at the time they occur. This course is aligned with "A Guide to the Project Management Body  more...

Responding to and Controlling Project Risk ...sk (also known as opportunity) as well. It is the project manager's job to assess and control risk, to avert or minimize its adverse effects, and to capitalize on its positive effects over the life of a project. In this course, the project manager will learn about the last two processes in the Project Risk Management knowledge area, as described in "A Guide to the Project Management Body of  more...

Oracle Database 11g Managing Resources and Task Automation To identify ways to ensure that resources are being put to best use and database jobs are performed when they should be, using the Database Resource Manager and the Scheduler.  more...

Oracle 11i System Monitoring and Troubleshooting in OAM To monitor and manage some of the system components of Oracle E-Business Suite, run some troubleshooting wizards, and use the Support Cart feature in Oracle Applications Manager (OAM)  more...

Introduction to Portfolio Management ...managers have a great deal of responsibility within an organization; not only do they have to be mindful of individuals responsible for managing portfolio components, but they also have to be mindful of executive management, which sets the strategy. All the project managers within the portfolio might think that their projects are the most important. But it's the portfolio manager who must make  more...

Managing Storage and System Resources in Oracle 10g To outline the processes and considerations for using the Automatic Storage Management and Database Resource Manager features  more...

Monitor Windows SharePoint Services 3 0 Describe the problems that may arise in a WSS environment, how to avoid these problems, and how to monitor your servers and track usage and diagnostics, using SharePoint's various performance monitoring and logging tools, such as the Performance Console, Microsoft Operations Manager, SharePoint Central Administration, and the Event Viewer.  more...

Project Management Fundamentals ...loyees are getting promoted from within to become project managers as they fully understand what they are trying to produce and how best to meet the quality and quantity requirements set forth by upper management. Project management, as a process, is the supervision and control of the work required to complete the project deliverable. Using established project management processes, coupled with  more...

Transitioning into a Project Management Role Many people find themselves thrust into a project management role with no formal training or experience. When this occurs, it is important to be prepared to deal with the significant changes in your role. Your responsibilities broaden from managing yourself to managing others, from short-term to long-term goals, and from tangible to intangible issues. Time and experience will develop and refine  more...

Troubleshooting and Closing the Project The factors that can affect a project are numerous and often hard to pinpoint. Conducting meetings and using advanced tools, such as formulas and graphs, allow the project manager to properly define the health or status of the project. This course outlines how to conduct effective meetings and presents some troubleshooting tools that can be used during the project life cycle. It also presents the  more...

Stakeholder Interests and Cultural Diversity ...manager, you're in the center of the storm. The competing interests of stakeholders--including those of the client, the company, the legal and social environment, and the team itself--are your responsibility. Weighing these interests in the most fair and productive manner is an acquired art you can't afford to neglect.But that's not all. In an increasingly global network, project managers won't  more...

Manager s Performance Guide - Team Conflict Skills ...n in organizations' training and development departments. Managers are increasingly being asked to show how their training efforts add value to the organization, and that means being able to measure performance. Have behaviors changed? How can we determine behavioral change? During the past four decades, numerous models of training evaluation have been proposed. Donald Kirkpatrick created the  more...

Virtual Team Management - Managing Virtual Team Relationships ...ships, you will learn how to be an effective virtual team manager. You will learn the seven functions that virtual team managers must perform and the four factors that can hamper a virtual team manager's success. In addition, you will learn about the importance of boundary management and how virtual team managers can be effective boundary managers through the use of management techniques.  more...

Project Leadership - Leading the Project Team Project Leadership: Leading the Project Team covers how to lead a project team in a way that ensures project success. The program details desirable project manager characteristics, skills, and styles, as well as how project managers can motivate project teams. In addition, the program covers how to manage project risk, guarantee on-time project completion, and prioritize projects.  more...

Introducing Windows Server 2008 ...n features such as the command-line PowerShell and Server Manager are designed to ease administration and offer a secure way of administering Windows Server 2008 servers. Further enhancements to Terminal Services ensure that Windows Server 2008 maximizes the availability and flexibility of remote access and virtual environments. This course discusses these features along with the various  more...

Troubleshooting Windows Vista Deployments Microsoft Windows Vista provides diagnostics and tools to help reduce troubleshooting support costs and user interruptions. Windows Vista can detect and automatically correct most operating system and related hardware problems using these tools. If Vista cannot automatically correct a problem, it provides support resources to help technical support correct it in a timely manner. This course  more...

Managing Exchange Server 2007 One of the new features of Exchange Server 2007 is the completely redesigned Exchange Management Console, which replaces the Exchange System Manager found in previous releases of Exchange Server. Also included is the Exchange Management Shell (EMS), which is a command line tool that allows administrators to easily manage the Exchange organization. This course discusses the new management tools,  more...

What to Consider When Hiring ...manager. Effective hiring requires effective preparation. The recruitment process must be fair and safe, and there is plenty of legislation to trip up the unwary manager. Getting any part of this wrong is expensive, time consuming, and damaging to the good name of the company. This course will give you a brief overview of the major employment legislation that affects recruitment. Then the  more...

Managing for Asset Control Every company must take actions to safeguard, control, and manage the assets it owns. As a business manager, it's your responsibility to set up policies and procedures to safeguard your company's assets--especially cash assets. In this course, you will learn about cash transactions, inventory control, and accounts receivable management. These lessons will provide you with the knowledge and skills  more...

Managing in a Global Business Environment ... with these demanding circumstances. For today's business managers the need to comprehend these strategic drivers for change is imperative. In order to survive, managers need to be able to respond appropriately, not just for today, but for the organization's future success. This means they must plan, organize, direct, and control resources across time, distance, and cultures. Furthermore, in  more...

A Primer for Ensuring Accountability ...wpoint. And that's what you'll learn in this course. As a manager you are on the line when things go wrong. This course is designed to enhance your ability to communicate a philosophy of continuous improvement, what you expect of your staff, and what they must expect of themselves. This is a primer on multiple approaches to performance appraisal. It's much easier to hold people accountable for  more...

Taking on a Management Role ...manager involve? What skills are needed to be a good one, and what will others expect of you? These are all natural questions for anyone who is about to become a manager, or who has recently been promoted. Moving into a first management role represents possibly one of the biggest changes in your working life. The transition from player to manager is an exciting, but challenging, one. It takes  more...

Becoming a Manager Responsibilities and Fears Promotion to management is obviously welcome and something to celebrate, but when the initial excitement is over, you may begin to wonder about your new responsibilities. Your main focus is now on managing the activities of others and ensuring that the company's resources are used effectively. Apprehensions about whether you are able to do the job are natural--it merely indicates a healthy respect  more...

Becoming a Manager Leading and Communicating ...managers. Organizations, too, need their managers to be clear about their objectives, and how their teams can achieve them. As a new manager, it is important that you understand that leadership is about giving direction, but it is also crucial that you realize that it also involves trusting and empowering your staff. You will undoubtedly have been very good at your last job, but now you will  more...

A New Manager and the Company s Future Perhaps one of the most exciting and challenging changes that comes with moving into a management role is the need to take a more strategic view of the work you are doing. You need to develop a greater awareness of how your own work, and the work of those in your department, fits with the strategic vision of the company. You will also need to have a greater understanding of the impact that the  more...

Introduction to Online Branding ...ogy has had on brand messages. If you are already a brand manager, you will discover a fresh perspective regarding just who should be building brands on the Web and content ideas for a Web presence. Regardless of your title, you will also examine the factors to consider when entering the global marketplace of the Web and how to evaluate the success of an online brand. The sum total will be a  more...

Introduction to Product Management ...duct management? Or have you just been hired as a product manager? In this course, you'll learn strategies and techniques to help you build a foundation for understanding product management. First, you will explore the fundamentals of product management. Specifically, you will learn about the ways product management is changing, as well as the advantages and pitfalls of the field. You will also  more...

Developing a New-product Strategy ...epartment. One of your main responsibilities as a product manager is to create a new-product strategy. This means that in addition to developing new-product goals, you also need to develop a plan for reaching those goals. In this course, you'll explore the tools and techniques to help you create a new-product strategy for the products or product line for which you're responsible. First, you  more...

Pricing and Profitability for Product Managers ...manager's job is deciding what price to charge for a given product. It's equally important to understand that pricing decisions do not happen in a vacuum; the product manager will be held accountable for the success of the products he prices. Clearly, it's important for the product manager to understand the financial implications of his decisions. In this course, you'll learn about pricing  more...

Introduction to Advanced Finance Don't be intimidated by corporate finance and choosing appropriate investment projects. If you are a corporate manager faced with choosing between different investment projects, this course will be helpful. You will review Time Value of Money concepts, and learn how to choose corporate projects using accounting models and cash flow models.  more...

Investment Project Analysis and Selection Don't be intimidated by corporate finance and choosing appropriate investment projects. If you are a corporate manager faced with choosing between different investment projects, this course will be helpful. You will learn how to choose corporate projects based on the different project analysis models and advanced analysis tools.  more...

Raising Capital and Financing Decisions The goal of every financial manager is to maximize firm value and shareholder wealth. How does a manager reach this objective? To be successful, financial managers must be aware of the financing options available to them, and the procedures they must follow to begin financing. Most important, managers must be able to choose the best financing mix for their company.  more...

Creating a Business Execution Culture ...ion culture in your organization. Whether you're a senior manager or the manager of a small business unit, you can do your part to create an execution culture in your company. One lesson explores the critical role leaders play in creating an execution culture. You'll learn about ways to turn your visions and ideas into actions. Do you have the right team in place to execute your ideas? You'll  more...

Making Cross-generational Teams Work Teams in the modern workplace may include members from as many as four different generations. For a team to work effectively, its manager must understand generational distinctions. Individual team members may subscribe to different values, practice different work habits, or seek different goals. Lessons in this course cover the benefits and challenges of teaming silent generation, baby boom  more...

User-Managed and RMAN Backup and Recovery in Oracle9i To describe how to perform user-managed and Recovery Manager backup and recovery in an Oracle9i database  more...

Recovery Manager Maintenance in Oracle9i To describe how to maintain the Recovery Manager (RMAN) and how to create and maintain the recovery catalog in an Oracle9i database  more...

Training for Business Results ...manager, you're facing tight budgets and a focus on results for training dollars spent. This challenge is forcing you to demonstrate the effectiveness of your company's training investments. While most organizations evaluate participants' reactions to training, they rarely measure the effect of that training on job performance behaviors and organizational objectives. Many companies understand  more...

The Power of the Learning Organization In the new Knowledge Age, the only successful organizations will be those that know how to gather, support, and manage knowledge. If you're a manager or trainer who wants to improve performance, you need support from the corporate culture. Take this course to discover what factors make up a learning organization, how to assess whether your organization has them, how to train leaders to support  more...

Quality Management - Business Process Improvement Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance.  more...

Operations Management - Operations Components Operations Management: Operations Components offers the student an overview of seven components of operations management. The program defines each of the components and introduces the student to the responsibilities of an operations manager. In addition, the program offers examples of how each component is applied to a company's operations. .  more...

The Basics of Budgeting ...is like driving a car without knowing how to steer. Every manager needs a basic understanding of how to plan, use, and monitor adherence to a budget. Addressing the needs of your own budget process will help you support the financial processes and goals of your organization as a whole. In this course, non-financial managers will learn the concepts and techniques vital to the budget process,  more...

Linux Technology Overview Part 2 Features for Users ...(GNOME). • Identify the features of the GNOME file manager. • Identify basic file management tasks that are performed using the GNOME file manager. • Identify some of the settings in the GNU Midnight Commander (GMC) that can be customized. • Identify the features of making a hardware inventory of a computer system. • Identify the features of disk partitioning  more...

NDS 8 0 Advanced Tools Diagnostics Part 3 ...ed audience for this course includes End Users, Technical Managers, System Administrators, Software Engineers, Network Administrators, and Help Desk/Support. This course is for NetWare 4 or NetWare 5 CNEs, Master CNEs, CNIs, or experienced NDS administrators that have NetWare 4 or NetWare 5 CNE level experience. Learners should be CNE candidates or technical support personnel responsible for  more...

NDS 8 0 Advanced Tools Diagnostics Part 2 ...ed audience for this course includes End Users, Technical Managers, System Administrators, Software Engineers, Network Administrators, and Help Desk/Support. This course is for NetWare 4 or NetWare 5 CNEs, Master CNEs, CNIs, or experienced NDS administrators that have NetWare 4 or NetWare 5 CNE level experience. Learners should be CNE candidates or technical support personnel responsible for  more...

NDS 8 0 Advanced Tools Diagnostics Part 1 ...ed audience for this course includes End Users, Technical Managers, System Administrators, Software Engineers, Network Administrators, and Help Desk/Support. This course is for NetWare 4 or NetWare 5 CNEs, Master CNEs, CNIs, or experienced NDS administrators that have NetWare 4 or NetWare 5 CNE level experience. Learners should be CNE candidates or technical support personnel responsible for  more...

Oracle9i Performance Tuning Architecture Strategy ...ables. o Identify the features of the Database Resource Manager. o Identify the guidelines used to administer resource consumer groups. o Identify the processes implemented by resource plans and resource plan directives. o Identify the measures that can be taken to tune memory performance. o Identify the I/O tuning areas that can improve overall system performance. o Identify the  more...

Oracle9i Database Admin Recover Databases ...lude time-based recovery, cancel-based recovery, recovery manager components, recovery manager commands, export and import utilities, user managed recovery, fast-start on demand rollback, recovery manager report generations commands, maintaining the recovery manager catalog along with failure points, and troubleshooting recovery problems. Learn To • Identify the files to be restored  more...

Oracle9i Database Admin Perform Database Backups ...AN, standard SQL*Plus commands, and the Oracle Enterprise Manager Console. Students assess the status of critical database files using SQL*Plus commands. In addition, students create a standby database, identify the steps involved in synchronizing a standby database, and activate, refresh, and update a standby database. Learn To • Identify the factors to consider when defining a  more...

Oracle9i Database Admin Manage Security ...ng a user. • Create a user by using Oracle Security Manager. • Identify the security feature available to an operating system user when a value for the OS_AUTHENT_PREFIX parameter is given. • Identify the guidelines for creating a user. • Maintain passwords by using Oracle Security Manager. • Maintain account locks by using Oracle Security Manager. • Change  more...

Oracle9i Database Admin Create a Database ...the properties of a tablespace by using Oracle Enterprise Manager. • Create read-only tablespaces and drop tablespaces, identify the benefits of multiple tablespaces, and specify storage parameters and retrieve data dictionary information. • Identify the features of undo tablespaces and manage undo tablespaces. Audience The intended audience for this course include Database  more...

Oracle9i Database Admin Manage an Instance ...49; Identify the tasks of a DBA and the Oracle Enterprise Manager tools used by a DBA. • Identify the OEM console components, steps to set up these components, and the functions of the OEM DBA tools. • Identify the default DBA user accounts and set up authentication methods to validate users. • Identify the parameters stored in the parameter file, their uses, and the rules  more...

BizTalk Server 2000 Part 2 Documents Mapping Managing Submitting ...apper, creating objects in and managing BizTalk Messaging Manager, and the submission of documents to BizTalk Server. The course continues to build upon the scenario companies that form the scenario core of the curriculum, presenting learners with contexts of business requirements and considerations. Learn To • Match the elements of the BizTalk Mapper interface with their functions.  more...

BizTalk Server 2000 Curriculum ...apper, creating objects in and managing BizTalk Messaging Manager, and the submission of documents to BizTalk Server. Additionally, it covers the tracking of interchanges and business documents using BizTalk Document Tracking. This curriculum consists of five Skill Builder courses: Course 74310 Microsoft BizTalk Server 2000: Part 1 - Introduction to BizTalk Server 2000 Course 74311 Microsoft  more...

CIW E-Commerce Designer Part 5 Transaction Mgt ...fy usability features of a Web site. Match the main Site Manager components with their functions. Identify the guidelines for customizing a Web site. Identify the entities that participate in e-commerce processes. Identify the guidelines for choosing payment methods. Identify the requirements for online credit card processing. Identify security risks involved in e-commerce. Identify the  more...

SQL Server 2000 Database Admin Part 2 Manag Databases ... View database information by using SQL Server Enterprise Manager. Match the different types of data integrity with their characteristics. Identify the different types of constraints. Identify guidelines for creating constraints. Audience Candidates for this exam operate in medium to very large computing environments that use SQL Server 7.0 (and plan to upgrade to SQL Server 2000),  more...

IBM DB2 Universal Database V6 1--Administration ...hange communications parameters using the UPDATE DATABASE MANAGER CONFIGURATION command. Unit 2: Maintenance of an Existing Database Duration: 3 - 4 Hour(s) Match Control Center tools with their functions. Create a scheduled script using the Script Center. Identify which type of logging is required for a given recovery situation. Make a copy of a database using the BACKUP DATABASE  more...

IBM DB2 Universal Database V6 1--Administration ...hange communications parameters using the UPDATE DATABASE MANAGER CONFIGURATION command. Unit 2: Maintenance of an Existing Database Duration: 3 - 4 Hour(s) Match Control Center tools with their functions. Create a scheduled script using the Script Center. Identify which type of logging is required for a given recovery situation. Make a copy of a database using the BACKUP DATABASE  more...

Exchange 2000 Server--Part 5 Growth ...of server monitors. Identify the features of the System Manager snap-in. Identify the issues involved in creating recipient policies. Identify the issues involved in making global changes. Sequence the steps involved in creating a policy. Identify the features of full-text indexing. Create an index. Identify the search capabilities of Exchange 2000 Server. C ontent Emphasis  more...

Exchange 2000 Server--Part 4 Connectivity ...change 2000 Server. Identify the features of the System Manager and Outlook 2000 Properties dialog boxes used to configure public folders. Identify the features in Exchange 2000 Server that supports multiple public folder trees. C ontent Emphasis Skills-Based A udience Candidates for this exam operate in medium to very large computing environments that use Exchange 2000  more...

Exchange 2000 Server--Part 3 Administering ...and Computers. Identify the features of Exchange System Manager. Create a mailbox-enabled user. Create a mail-enabled user. Create a mail-enabled group. Identify the data to include when performing a backup. Identify the features of online backup with Windows 2000. Identify the server backup features of Windows 2000. C ontent Emphasis Skills-Based A udience  more...

UNIX--Part 1 User Fundamentals ... A udience End User, Application Developer, Technical Manager, System Analyst, System Administrator, Software Engineer, Database Administrator, Help Desk/Support. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Introduction to UNIX Duration: 1 - 2 Hour(s) Identify the milestones in the development of UNIX. Identify the standards relating to UNIX. Identify  more...

ZENworks 2 0 Desktop Mgmt Part 2 ..., Application Launcher, Remote Management and Workstation Manager) to manage Windows workstations through NDS. L earn To: Identify how to establish the desktop environment using ZENworks 2.0. Identify how to manage remote workstations using ZENworks 2.0. Identify how to maintain a ZENworks 2.0 environment. C ontent Emphasis Skills-Based A udience The target  more...

ZENworks for Desktops 2 0 Part 1--Application Mgmt ..., Application Launcher, Remote Management and Workstation Manager) to manage Windows workstations through NDS. L earn To: Identify ZENworks Design guidelines and installation processes. Identify the Novell Client upgrade processes, register and import workstations, and configure search policies. Identify management applications using Application Launcher. Identify how to  more...

Windows 2000 Installation Config Admin --Part 7 Enterprise Networking ...adapter. Configure a network adapter by using the Device Manager window. Identify the corrective action to be taken to solve a problem with an installed network adapter by using the specified information. Identify the features of the Windows 2000 network protocols. Install a network protocol by using the Network and Dial-up Connections window. Identify the tab that is used to configure the  more...

Windows 2000 Installation Config Admin --Part 7 Enterprise Networking ...adapter. Configure a network adapter by using the Device Manager window. Identify the corrective action to be taken to solve a problem with an installed network adapter by using the specified information. Identify the features of the Windows 2000 network protocols. Install a network protocol by using the Network and Dial-up Connections window. Identify the tab that is used to configure the  more...

Windows 2000 Installation Config Admin --Part 3 Resource Optimization ... manage programs on a Windows 2000 computer by using Task Manager. Identify the tab used to perform a specified task in DirectX Diagnostic and troubleshoot resources on a Windows 2000 computer. C ontent Emphasis Skills-Based A udience This series is designed for IT Professionals who are responsible for administration tasks in a single-domain Windows 2000-based network.  more...

Windows 2000 Installation Config Admin --Part 3 Resource Optimization ... manage programs on a Windows 2000 computer by using Task Manager. Identify the tab used to perform a specified task in DirectX Diagnostic and troubleshoot resources on a Windows 2000 computer. C ontent Emphasis Skills-Based A udience This series is designed for IT Professionals who are responsible for administration tasks in a single-domain Windows 2000-based network.  more...

Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config ... Hardware Wizard. Update a device driver by using Device Manager. Configure driver signing options by using the System Properties dialog box. Match the situation related to driver signing errors with the steps involved in troubleshooting the error. Create a hardware profile by using Control Panel. Modify a hardware profile by using Device Manager. Delete a hardware profile by using  more...

Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config ... Hardware Wizard. Update a device driver by using Device Manager. Configure driver signing options by using the System Properties dialog box. Match the situation related to driver signing errors with the steps involved in troubleshooting the error. Create a hardware profile by using Control Panel. Modify a hardware profile by using Device Manager. Delete a hardware profile by using  more...

Windows 2000 Installation Config Admin --Part 1 Installation ... installation of Windows 2000 Professional by using Setup Manager. Configure custom settings to create an answer file for the unattended installation of Windows 2000 Professional by using Setup Manager. Configure network settings to create an answer file for the unattended installation of Windows 2000 Professional by using Setup Manager. Configure additional settings to create an answer file  more...

Windows 2000 Installation Config Admin --Part 1 Installation ... installation of Windows 2000 Professional by using Setup Manager. Configure custom settings to create an answer file for the unattended installation of Windows 2000 Professional by using Setup Manager. Configure network settings to create an answer file for the unattended installation of Windows 2000 Professional by using Setup Manager. Configure additional settings to create an answer file  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 1 ...tify the features of FRS that are an enhancement over LAN Manager Replication. o Identify the new features of RRAS in Windows 2000. o Identify the new features of WINS in Windows 2000. o Identify the new features of DNS in Windows 2000. o Identify the new features of DHCP in Windows 2000. o Evaluate the implications of migrating from Windows NT 4.0 to Windows 2000 on networking services.  more...

Windows 2000 Designing a Network Infrastructure--Part 2 Remote Access ...hentication Dial-In User Service (RADIUS), and Connection Manager. Participants will also learn how to design a network strategy using Network Address Translation (NAT) and Internet Connection Sharing (ICS). L earn To: Design a network strategy by using RRAS, RADIUS, and Connection Manager. Design a network strategy using NAT and ICS. Design a strategy to integrate a firewall and  more...

Windows 2000 Designing a Network Infrastructure--Part 2 Remote Access ...hentication Dial-In User Service (RADIUS), and Connection Manager. Participants will also learn how to design a network strategy using Network Address Translation (NAT) and Internet Connection Sharing (ICS). L earn To: Design a network strategy by using RRAS, RADIUS, and Connection Manager. Design a network strategy using NAT and ICS. Design a strategy to integrate a firewall and  more...

Oracle8i Network Administration Net8 Additional Config Troubleshooting ...ure a Names server, a Multithreaded Server and Connection Manager. The different methods used to determine network problems and the security risks are also presented. Utilities such as logging, tracing, and Trace Assistant will be covered. Finally, the security solutions of the Advanced Networking Option (ANO) such as encryption and check summing are explained in detail, along with various  more...

Oracle8i Network Administration Net8 Architecture Strategy ...re a Names server, a Multi-threaded Server and Connection Manager. The different methods used to determine network problems and the security risks are also presented. Utilities such as logging, tracing, and Trace Assistant will be covered. Finally, the security solutions of the Advanced Security Option (ASO) such as encryption and check summing are explained in detail, along with various other  more...

Oracle8i Backup and Recovery Strategies Backups ...with performing physical backups with or without Recovery Manager (RMAN). L earn To: Identify the features of the Oracle backup and recovery architecture. Manage database archiving. Maintain a recovery catalog using Recovery Manager (RMAN). Display the database archive modes and identify the effects of running a database in a given archive mode. Identify different methods to  more...

Oracle8i Performance Tuning Architecture Strategy ...aking this course, and experience using Oracle Enterprise Manager (OEM). This course will help candidates prepare for the Oracle8i Certified Database Administrator (DBA) Track Exam 4, 1Z0-024. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Tuning the Oracle8i Server: Overview Duration: 1.5 - 2 Hour(s) Match the tuning goals with the appropriate job role.  more...

Oracle8i Database Admin Manage Security ... creating a user. Create a user by using Oracle Security Manager. Identify the security feature available to an operating system user when a value for the OS_AUTHENT_PREFIX parameter is given. Identify the guidelines for creating a user. Maintain passwords by using Oracle Security Manager. Maintain account locks by using Oracle Security Manager. Change the user quota on a tablespace by  more...

Oracle8i Database Admin Manage Data Storage ...lection datatypes. Create a table by using Oracle Schema Manager. Identify the guidelines to be followed while creating tables. Identify the value for the PCTFREE parameter in a given situation. Match the row chaining and row migration events with the situations that trigger them. Copy an existing table by using Oracle Schema Manager. Identify the storage parameters that when modified  more...

Oracle8i Database Admin Manage Storage Structures ...ee space in a given tablespace by using Oracle Tablespace Manager. Identify the correct sets of objects and their fragmentation propensity levels. Match the data block contents with their features. Match the block space utilization parameters with the information that they provide. Sequence the steps used by the Oracle Server to manage data within a block. Retrieve the information to check  more...

Oracle8i Database Admin Manage an Instance ...cle architectural components. Use the Oracle Enterprise Manager (OEM) interface. Manage an Oracle instance. Use National Language Support (NLS). C ontent Emphasis Skills-Based A udience Database Administrators, System Administrators, Network Administrators, Technical Support Professionals. Participants should have taken Oracle SQL and SQL*Plus: Basic SELECT Statements  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 ...stering. Identify the functions of the Cluster Service Manager and the additional architectural components of the Microsoft Cluster Server. Identify the requirements for maintaining data availability and Cluster Server installation. Install Cluster Server and sequence the steps in Cluster Server operations. C ontent Emphasis Skills-Based A udience This course is intended  more...

Macromedia Captivate 1 0 Movies Quizzes MenuBuilder This course provides information on the advanced features of Captivate, particularly with reference to e-learning content and MenuBuilder projects. Learn To: Identify custom recording options. Identify preferences you can set for a movie. Identify options for resizing a movie. Identify the options for editing audio timing. Identify the steps for exporting and importing captions.  more...

Windows NT Server 4 0 Installation Configuration - Part 2 ...ver from an installation disk. Install Directory Service Manager for NetWare (DSMN) on a Windows NT Server from an installation disk. Unit 2: Remote Access Service Duration: 2 - 3 Hour(s) Install Remote Access Services (RAS) after setting up Windows NT Server 4.0. Configure the Windows NT server for RAS communication with a specified server. Configure the RAS server to support  more...

Windows NT Server 4 0 Network Analysis and Optimization - Part 1 ...P address leases to a specified time limit using the DHCP manager. Identify the processes that generate network traffic in a WINS client-to-server interaction. Identify the frames generated in the name registration and renewal process. Identify the frames generated in the name resolution process. Identify the frames generated in the name release process. Configure the renewal interval of  more...

Windows NT Server 4 0 Implementing Directory Services ...administrator to manage any account on the network: User Manager Server Manager Identify the advantages of the tools used by a network administrator to ensure smooth network operation automatically: Database Synchronization Database Partitioning Identify the functions of DSMN. Identify the functions of BackOffice applications. Unit 2: Establishing Trust Relationships Duration: 1 -  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 ...stering. Identify the functions of the Cluster Service Manager and the additional architectural components of the Microsoft Cluster Server. Identify the requirements for maintaining data availability and Cluster Server installation. Install Cluster Server and sequence the steps in Cluster Server operations. C ontent Emphasis Skills-Based A udience This course is intended  more...

Windows NT 4 0 Core Technologies Support - Part 4 ...nd Print Services for NetWare (FPNW). - Directory Service Manager for NetWare (DSMN). Identify the uses of Gateway Services for NetWare (GSNW) and the requirements for installing GSNW. Configure Gateway Services for NetWare. Match the GSNW problems with their respective troubleshooting solutions. - Startup problems. - Access problems. - Application and print problems. - Other network  more...

Windows NT 4 0 Core Technologies Support - Part 3 ...porting applications. Manage the applications with Task Manager and the Command Prompt. Identify the common application-related problems in Windows NT. Identify the Windows NT components that provide networking capabilities. Describe the evolution of the Internet and the Intranet. Identify the features of the network protocol. Install and configure the TCP/IP, NWLink and NetBEUI  more...

Windows NT 4 0 Core Technologies Support - Part 1 ...nts with their functions. - HAL. - Microkernel. - Process Manager. - Object Manager. - Virtual Memory Manager. - Local Procedure Call Facility. - Security Reference Monitor. - I/O Manager. Identify the features of the Windows NT memory model. Identify the features of the Workgroup model and the Domain model. Sequence the steps of Windows NT logon process. - Logging on to a Windows NT-based  more...

Oracle Database 10g Administration Workshop II Part 3 ...steps for configuring Flashback Database using Enterprise Manager (EM). Identify options for monitoring Flashback Database. Identify guidelines for managing the Flash Recovery Area. Identify the methods for performing a Flashback Database operation. Identify considerations for using the Flashback Database feature. Identify features of Flashback time navigation methods. Identify  more...

Oracle Database 10g Administration Workshop II Part 4 ...ow to use various database technologies, such as Resource Manager, the Scheduler, and materialized views. Learn To: Identify features of Automatic Storage Management (ASM). Identify features of Automatic Storage Management (ASM) architecture. Identify key concepts related to creating and accessing an Automatic Storage Management (ASM) instance. Identify features of Resource  more...

Access 2000 Expert User ...lder. Create a switchboard form by using the Switchboard Manager. Split a database between its data and its objects by using the Database Splitter. Optimize the performance of a database by using the Performance Analyzer. Update the link of a linked table in a database by using the Linked Table Manager. Create a data access page by using the Page Wizard. Group the records of a data access  more...

Windows NT 4 0 Administration Fundamentals - Part 2 ... a server. Display the resources In Use using the Server Manager. Send administrative alerts to a user. Display configurations options using Windows NT Diagnostics(WinMSD). System option Memory option Use the Registry Editor to remotely administer a server from a client workstation. Unit 3: Backup and Restore Data Duration: 2 Hour(s) Identify the key factors for developing  more...

Windows NT 4 0 Administration Fundamentals - Part 2 ... a server. Display the resources In Use using the Server Manager. Send administrative alerts to a user. Display configurations options using Windows NT Diagnostics(WinMSD). System option Memory option Use the Registry Editor to remotely administer a server from a client workstation. Unit 3: Backup and Restore Data Duration: 2 Hour(s) Identify the key factors for  more...

Windows NT 4 0 Administration Fundamentals - Part 1 ...oups; Special Groups Create a local group using the User Manager for Domains. Create a global group using the User Manager for Domains. Unit 2: Managing User and Group Accounts Duration: 2 - 3 Hour(s) Assign a user to a local group by creating an Administrator account. Enabler: Identify features of groups. Set an Account policy for all domain accounts. Enabler: Identify  more...

Windows NT 4 0 Administration Fundamentals - Part 1 ...oups; Special Groups Create a local group using the User Manager for Domains. Create a global group using the User Manager for Domains. Unit 2: Managing User and Group Accounts Duration: 2 - 3 Hour(s) Assign a user to a local group by creating an Administrator account. Enabler: Identify features of groups. Set an Account policy for all domain accounts. Enabler: Identify features  more...

Oracle Reports R6 Control Reports ... to connect to the server. Identify purpose of the Queue Manager. Schedule a report on a remote Reports Server. Identify the privileges of an administrator. Identify the parameters for running and scheduling a report using RWCLI60. Identify the method of invoking a report from another application, by using Reports ActiveX Control. Unit 6. Reports for Different Environments Duration:  more...

Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention ...View the name of locked table. Launch Oracle Performance Manager and display the locks currently held. Kill a session. Examine a trace file in the USER_DUMP_DEST directory. Unit 5: Resolving Contention Issues Duration: 1 - 2 Hour(s) Identify characteristics of contention. Identify which areas the DBA can tune. Identify different the characteristics of latch types. Select redo  more...

Oracle8 Performance Tuning Strategies and Techniques ... output report. Identify appropriate Oracle Enterprise Manager (OEM) tuning tools. Use the available data access methods to tune the logical design of the database. List the primary steps for operating system tuning. Identify similarities between operating system and database tuning. C ontent Emphasis Skills-Based A udience Database administrators, system  more...

Oracle8 Network Administration Net8 Configuration and Troubleshooting ...cipants will also configure a Names server and Connection Manager. The different methods used to determine network problems and the security risks are also presented. Utilities such as logging, training, and Trace Assistant will be covered. Finally, the security solutions of the Advanced Networking Option (ANO) such as encryption and check summing are explained in detail, along with various  more...

Oracle8 Network Administration Net8 Architecture Configuration ...cipants will also configure a Names server and Connection Manager. The different methods used to determine network problems and the security risks are also presented. Utilities such as logging, training, and Trace Assistant will be covered. Finally, the security solutions of the Advanced Networking Option (ANO) such as encryption and check summing are explained in detail, along with various  more...

Oracle8 Backup and Recovery - Troubleshooting and Recovery ...s, System Administrators, Application Developers, and MIS Managers. Prior to taking this course, participants should be familiar with SQL and PL/SQL Using Procedure Builder, or have taken courses 60111, 60112 and 60113. In addition, participants should have taken the Oracle8 Database Administration series, courses 61311, 61312, 61313, 61314, and 61315, and have taken the first part of the  more...

Oracle8 Backup and Recovery - Strategies and Backups ...be presented with the components and features of Recovery Manager and how to maintain a recovery catalog. Finally, the user will learn how to perform physical backups with and without RMAN. L earn To: Identify the database administrator goals and the criteria for defining a backup and recovery strategy. Describe the structures and processes in the Oracle architecture. Identify  more...

Oracle8 Database Administration - Manage Security ... creating a user. Create a user by using Oracle Security Manager. Given a value for the OS_AUTHENT_PREFIX parameter, identify the security feature available to the operating system user with a given user name. Maintain passwords by using Oracle Security Manager. Maintain account locks by using Oracle Security Manager. Change the user quota on a tablespace by using Oracle Security Manager.  more...

Oracle8 Database Administration - Manage Data ...lection datatypes. Create a table by using Oracle Schema Manager. Identify the guidelines to be followed while creating tables. Identify the value for the PCTFREE parameter in a given situation. Match the row chaining and row migration events with the situations that trigger them. Copy an existing table by using Oracle Schema Manager. Identify the storage parameters that when modified  more...

Oracle8 Database Administration - Manage Storage Structures ...ee space in a given tablespace by using Oracle Tablespace Manager. Identify the correct sets of objects and their fragmentation propensity levels. Match the data block contents with their features. Match the block space utilization parameters with the information that they provide. Sequence the steps used by the Oracle Server to manage data within a block. Retrieve the information to check  more...

Oracle8 Database Administration - Create Databases ...switch occurs. Force a log switch by using Oracle Backup Manager. Identify the activities that are performed during a checkpoint. Force a checkpoint by using Oracle Backup Manager. Identify the functions of the initialization parameters that can be set to control database checkpoints. Identify the features of archive modes. Identify the command and dynamic performance views with the  more...

Oracle8 Database Administration - Manage an Instance ...entify Oracle architectural components. Use the Server Manager line mode and the Oracle Enterprise Manager (OEM) interface. Manage an Oracle instance. Learn about the features of National Language Support (NLS). C ontent Emphasis Skills-Based A udience Database Administrators, system administrators, network administrators and technical support professionals. Prior to  more...

SAP R 3 System Management System Administration ...ng the R/3 System. Starting the R/3 System. SAP Service Manager. Command Prompt Start and Start. Startup Diagnosis. Installing the Frontends. Installing the SAPGUI. Configuring the SAPLOGON. Group Selection. User Administration. Displaying and Creating Users. Copying, Deleting, and Changing Users. Authorization Profile. User Overview SM04. Unit 3: Administration Routines  more...

NetWare and Windows NT Integration - Part 3 ...ount that has access to a Windows NT domain by using User Manager for Domains. Delete a Windows NT user account by using User Manager for Domains. Synchronize the Windows NT and NDS passwords of a user by using NetWare Administrator. Synchronize the Windows NT and NDS passwords of multiple users by using NetWare Administrator. Synchronize the Windows NT and NDS passwords of users created  more...

NetWare and Windows NT Integration - Part 2 ...unt policy for all the accounts in a domain by using User Manager for Domains. Set a user rights policy for a user account by using User Manager for Domains. Create an audit policy for a domain by using User Manager for Domains. Identify the features of the types of user profiles. Modify a local user profile by using Control Panel. Create a roaming user profile by using User Manager for  more...

NetWare and Windows NT Integration - Part 1 ...s. Identify the tasks that can be performed using Server Manager. Identify the tasks that can be performed using Event Viewer. Identify the tasks that can be performed using System Policy Editor. Create a user account in Windows NT Workstation by using User Manager. Create a user account by copying an existing user account. Unit 2: Windows NT Networking Environment Duration: 2 - 3  more...

NDS Design and Implementation Part 2 ...p tasks. Sequence the steps to view partitions using NDS Manager. Perform the steps to create partitions. Perform the steps to move container objects. Perform the steps to replicate a partition using NDS Manager. Perform the steps to apply a WAN network manager policy. Perform the steps for naming standards for the upper and lower NDS tree layers. Perform the steps to construct Z.E.N.  more...

Exchange Server 5 5 Concepts and Administration - Part 1 ...ols with their functions. Create a mailbox by using User Manager for Domains extension (Mailumx.dll). Unit 3: Working with Recipients Duration: 2 Hour(s) Match the recipient object types with their functions. Match the common recipient object tabs with their functions. Create a recipient container by using the menu bar of the Microsoft Exchange Administrator Window. Create a  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 5 ...ss database into Microsoft Repository by using Enterprise Manager. Display data lineage by using the metadata browser. Identify the benefits of Type Information Model. Identify the benefits of Open Information Model. Identify the benefits of Unified Modeling Language Model. Identify the benefits of Database Model. Identify the benefits of Data Type Model. Identify the benefits of SQL  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 3 ...y to build and manage replication by using the Enterprise Manager; build a dimension and assign its member properties; build an aggregation and identify the guidelines for optimizing aggregation performance; and build a cube and a partition and manage them. L earn To: Create a data warehouse database. Perform the steps necessary to build and manage replication by using the  more...

Visual C 6 0 Designing Implementing Distributed Applications - Part 3 ... Modify the properties of a database by using Enterprise Manager. Create a table by using Enterprise Manager. Create an index by using Enterprise Manager. Create a relationship between two tables to enforce referential integrity. Import data from an external source by using Enterprise Manager. Access data from a single table by using the SELECT statement. Access data from multiple tables  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 1 ...) Register SQL Server 6.5 by using the SQL Enterprise Manager. Configure SQL Server 6.5 by using the Microsoft SQL Enterprise Manager. Configure a SQL Server database by using the SQL Enterprise Manager. Set permissions for a specific user by using the By User tab. Install Microsoft Message Queue Server (MSMQ). Create a queue by using the Microsoft Message Queue Explorer. Configure an  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 4 ...nection pooling. Match the object in the Shared Property Manager (SPM) object hierarchy with their uses. Create a shared property group by using SPM objects. Unit 2: Debugging and Error Handling Duration: 2 - 3 Hour(s) Identify the methods used to handle the different errors that can occur in a Microsoft Transaction Server (MTS) application. Debug an MTS component. Identify the  more...

Visual Basic 6 0 Designing Implementing Desktop Applications - Part 4 ...ents, design good COM components and use Visual Component Manager. C ontent Emphasis Skills-Based A udience This course is designed for programmers who need to create basic applications with Microsoft Visual Basic 6.0. Participants should have completed the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: COM Components:  more...

Visual InterDev 6 0 Implementing Server Technologies ...SMTP service by using the pop-up menu in Internet Service Manager. Complete the code to send an e-mail message from an Active Server Page. Identify the features of Index Server. Set the properties of Index Server by using the pop-up menu in Index Server Manager. Update the content index on a Web server by using Index Server Manager. Match the properties of the Query object with their  more...

Visual InterDev 6 0 Building Web Sites and Pages ...ct menu. Replicate a Web application by using the Server Manager window. Identify an appropriate navigational scheme for a given situation. Release the working of a project file by using the Project menu title. Identify the requirements to use source control with Web files. Install Visual SourceSafe 6.0 by using the Microsoft Visual Studio 6.0 Enterprise Edition. Unit 3: Scripting and  more...

Brand Management Developing a Brand Strategy ... Audience The target audience for this series is brand managers, product managers, and marketing personnel who wish to learn to interpret the potential affects of various brand strategies and tactics and assess the value of any type of brand. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English  more...

Sales Skills Overcoming Obstacles ...ulation, you will meet with Jessica Stone, the Purchasing Manager for Access Communications. She is in the process of purchasing several new pieces of office equipment. As a Sales Representative for Icon, it is your responsibility to address her objections to your products. In order to fulfill Jessica's needs and make the sale, you must understand her decision-making practices. When overcoming  more...

Sales Skills Developing a Winning Strategy ...tion, you will meet with Patricia Davis, a District Sales Manager in the Consumer Products Division. Patricia's sales district is one of Icon's most productive. She will ask you a series of questions about the different methods used to monitor current market conditions and consumer trends and about the factors you should consider when researching potential clients. Unit 3: Consult with Your  more...

Sales Skills Effectively Closing a Sale ...this simulation, you will meet with Jessica Stone, Office Manager for Access Communications, and Paul White, Purchasing Manager for the same company. Jessica and Paul are considering the purchase of a large quantity of modular office furniture. In an initial phone conversation with you, they mentioned that they are interested in buying from Icon. It is your responsibility to demonstrate the  more...

Brand Management Branding on the Web ... Audience The target audience for this series is brand managers, product managers, and marketing personnel who wish to learn to interpret the potential affects of various brand strategies and tactics and assess the value of any type of brand. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English  more...

Professional Selling Over the Phone Prospecting ...series is Inside and Outside Sales Representatives, Sales Managers, Account Managers and Customer Services Representatives that use the phone in any part of the sales cycle. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Generating  more...

Professional Selling Over the Phone Closing a Sale ...series is Inside and Outside Sales Representatives, Sales Managers, Account Managers and Customer Services Representatives that use the phone in any part of the sales cycle. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Closing  more...

Sales Management Building a Championship Sales Team ...les team. The program covers how to be a successful sales manager, how to select sales professionals, and how to build unity in a sales team. The program also focuses on how to interview successfully, how to build relationships and trust within a sales team, how to train sales professionals and set performance standards, and how to conduct performance evaluations. Learn To  more...

Sales Management Motivating Sales Teams to Win ...ience The target audience for this series is new sales managers, sales team leaders, or current sales managers who want to improve their management skills. This series is also recommended for marketing managers who participate in sales development programs. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options  more...

Consulting Skills The Consulting Process ... this series is Internal and external consultants, senior managers, directors, and executives who wish to learn more about completing the consulting process successfully. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Contracting  more...

Consulting Skills Serving as an Internal Consultant ... this series is Internal and external consultants, senior managers, directors, and executives who wish to learn more about completing the consulting process successfully. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Understanding  more...

Strategic Management Developing a Successful Process ... the benefits effective monitoring provides. Audience Managers and team leaders that are responsible developing a strategic business plan. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Understanding Strategic Management  more...

Managing Business Risk Developing a Risk Management Plan ...audience for this program is Team Leaders, Directors, and Managers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Evolution of Risk Management (0.5 - 1 hour) Identify the differences between traditional  more...

Managing Business Risk Risk Assessment Control ...get audience for this program is Team Leaders, Directors, Managers, Department Heads. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Risk Identification (0.5 - 1 hour) Identify environmental risk sources.  more...

Managing Business Risk Financing Contingency Planning ...get audience for this program is Team Leaders, Directors, Managers, Department Heads. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Risk Financing Methods (0.5 - 1 hour) Identify the dimensions of risk  more...

Principles of Marketing Fundamentals of Marketing ...he steps of the market segmentation process. Audience Managers, supervisors, and employees who want to learn basic marketing principles in order to influence the marketing goals of their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours  more...

NetWare 5 Administration - Part 2 ...s printers and controlled access printers. Create a NDPS manager object by using NetWare Administrator. Create an HP printer as a public access printer by using the HP gateway. Create a Xerox printer as a public access printer by using the Xerox gateway. Create a public access printer by using the Novell gateway. Create a controlled access printer by using NetWare Administrator. Configure  more...

NetWare 5 Administration - Part 5 ...m the desktop. Install a printer by using Novell Printer Manager. Create an alias for an object by using NetWare Administrator. Create a directory map object that points a folder in another context by using NetWare Administrator. Identify the features of group objects. Set up access to resources in a multicontext environment. Identify the guidelines you should follow for setting up  more...

NetWare 5 Advanced Administration - Part 4 C ourse Overview This is the fourth course in a five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure, and administer a complex NetWare 5 network. This course will cover installing and maintaining a Web server, installing and configuring a Novell File Transfer Protocol (FTP) server, and securing the Novell  more...

Oracle 11i10 System Administration Curriculum The Oracle 11i10 System Administration Curriculum includes the following courses: Oracle 11i10 System Admin.: Application, Function & Data Security Oracle 11i10 System Admin.: User Management & Resource Auditing Oracle 11i10 System Admin.: Concurrent Management & Profile Options Oracle 11i10 System Admin.: Printer Management & Form Personalization Oracle 11i10 System Admin.:  more...

Oracle 11i10 System Admin Workflow Applications Manager ...w. It also introduces the learners to Oracle Applications Manager (OAM) and its benefits. In addition, it explores options to monitor system performance, critical activities, and business flows of an organization. Finally, it covers features that help in diagnosing and resolving system issues. Learn To: Identify the mandatory steps for setting up Oracle Workflow. Identify options  more...

Oracle 11i10 System Admin Concurrent Management Profile Options ...ests window. Identify features of defining a concurrent manager. Identify benefits of parallel concurrent processing. Identify features of program libraries. Identify features of profile hierarchies. Identify different types of profile options. Audience: This course is intended for functional and technical consultants and individuals responsible for administering an Oracle 11i  more...

Windows 2000 Dir Services Infrastructure--Part 5 Remote Installation ...ws 2000 Professional. Identify the features of the Setup Manager Wizard in relation to the creation of answer files. Identify the configuration options available for saving an answer file. Identify the procedure for configuring an answer file to support RIS by using a text editor. Associate an answer file with a CD-based image. Set permissions on answer files to restrict image access to  more...

Oracle Database 10g Adminsitration Workshop I Part 3 This course provides an understanding of the Database Security. This course will help the learner to understand the benefits of database auditing and monitoring. It also covers Database Listeners and Services. The concept of shared and dedicated servers is also covered. After going through this course, the learners would be able to tune the system for best performance by configuring automatic  more...

Oracle Database 10g Administration Workshop II Part 2 ...ntify backup maintenance functions provided by Enterprise Manager (EM). Match various RMAN dynamic views with their functions. Sequence the steps that are performed to monitor an RMAN backup. Unit 2: Diagnostic Sources and Recovery Identify features of the alert.log file. Identify features of alerts. Identify options that enable you to configure alerts. Identify key concepts  more...

Oracle Database 10g Administration Workshop I Part 4 ...tify features of backups. Identify features of Recovery Manager (RMAN). Identify options used to configure backup settings. Identify options that you can specify when scheduling backups. Identify features of control file trace backups. Identify options for managing existing backups. Identify features of database startup statuses for recovery. Identify the steps to recover from the  more...

Oracle Database Administration Workshop I Part 2 ... actions that you can perform on a table using Enterprise Manager. Identify features of views. Identify features of sequences. Identify features of SQL statements used in data manipulation. Identify tasks for exporting data using the Data Pump utility. Identify features of data import using the Data Pump utility. Identify features of SQL*loader. Identify features of SQL* Loader  more...

Windows 2000 Professional Advanced User ...iles or folders that are offline by using Synchronization Manager. Identify the role of Infrared technology in Windows 2000. Identify the features of the public key security. Identify the features of NTFS file system. Identify the features of the Kerberos protocol. Identify the features of Smart Card technology. Identify the advantages of virtual private networks. Unit 3: Windows 2000  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 3 ...sh partner. Maintain the WINS database by using the WINS Manager utility to sort the mappings by IP address. Add a static mapping to the WINS database for resolving host name for a non-WINS enabled computer. Make a backup of the WINS database. Make a backup of the WINS Registry entries. Restore the backup copy of the WINS database. Compact the WINS database using the JETPACK utility.  more...

SQL Server 7 0 System Administration - Part 2 ...steps to implement server authentication using Enterprise Manager. Perform the steps for setting Mixed Mode authentication using Enterprise Manager. Identify the three types of security accounts available for login creation. Perform the steps for adding a Windows NT login using Enterprise Manager. Perform the steps for adding a SQL Server login using Transact-SQL. Perform the steps to  more...

Site Server 3 0 Implementation - Part 2 ...ship Server instances; and configure Membership Directory Manager snap-ins and Membership mode security. L earn To: Identify the concepts considered when planning a catalog. Perform the steps to modify an existing Web page to search catalog categories. Create Membership Server instances. Configure Membership Directory Manager snap-ins and Membership mode security. C ontent  more...

Site Server 3 0 Implementation - Part 3 ...fy the tasks and procedures associated with the Knowledge Manager; and identify the tools and procedures for analyzing Web site usage and content. L earn To: Identify the tasks and procedures associated with the Knowledge Manager. Identify the tools and procedures for analyzing Web site usage and content. C ontent Emphasis Skills-Based A udience This course series is  more...

Visual InterDev 6 0 Building Web Sites and Pages ...ct menu. Replicate a Web application by using the Server Manager window. Identify an appropriate navigational scheme for a given situation. Release the working of a project file by using the Project menu title. Identify the requirements to use source control with Web files. Install Visual SourceSafe 6.0 by using the Microsoft Visual Studio 6.0 Enterprise Edition. Unit 3: Scripting and  more...

IIS 4 0 Creating Configuring a Web Server - Part 2 ... anonymous access to a site by using the Internet Service Manager. Set a known user access to a site by using the Internet Service Manager. Set an access permission to a directory on a site by using the Internet Service Manager. Set a user access control to a site by specifying an address. Set permissions to restrict access to a Web site by using the appropriate security measures. Unit  more...

NetWare 5 Administration - Part 2 ...s printers and controlled access printers. Create a NDPS manager object by using NetWare Administrator. Create an HP printer as a public access printer by using the HP gateway. Create a Xerox printer as a public access printer by using the Xerox gateway. Create a public access printer by using the Novell gateway. Create a controlled access printer by using NetWare Administrator. Configure  more...

NetWare 5 Administration - Part 5 ...m the desktop. Install a printer by using Novell Printer Manager. Create an alias for an object by using NetWare Administrator. Create a directory map object that points a folder in another context by using NetWare Administrator. Identify the features of group objects. Set up access to resources in a multicontext environment. Identify the guidelines you should follow for setting up  more...

Quality Management Business Process Improvement ...how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance. Learn To Given three goals, prepare to lead business process improvement. Identify the steps  more...

Oracle e-Business 11i System Admin Fundamentals 2 ...t unit covers the definition and management of Concurrent Managers. The second unit covers managing profile options and creating and incorporating custom programs. The final unit covers user auditing and resource monitoring. Learn To: Identify key features of concurrent processing. Identify considerations for assigning work shifts. Identify considerations for specializing a  more...

NetWare Service and Support Upgrade - Part 4 ... printers and controlled access printers. Create an NDPS Manager by using Netware Administrator. Create a public access printer by using a Novell gateway. Create a controlled access printer by using NetWare Administrator. Configure a workstation for NDPS printing by using NetWare Administrator. Identify the sequence of steps to troubleshoot NDPS printing problems. Identify the sequence of  more...

International Business Essentials The Global Business Environment ...ng business successfully in North America. Audience: Managers, supervisors, and employees who want to learn in detail about the global business environment and how that impacts his or her business activities and goals. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language Options: US English Total  more...

International Business Essentials Series The International Business Essentials Series includes the following courses: International Business Essentials: The Global Business Environment International Business Essentials: Succeeding as a Global Manager International Business Essentials: Conducting Business in Europe To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

International Business Essentials Succeeding as a Global Manager ...International Business Essentials: Succeeding as a Global Manager offers students an overall view of how to organize the global enterprise, how to recognize global management success factors, and how to manage across cultures. The program covers how to reengineer businesses to be successful in the global market, how to accomplish successful internationalization, and how to solve problems and  more...

Oracle 11i 2 6 Implement Workflow Fundamentals Part 4 ... 4, you will learn about workflow configuration, Workflow Manager, and utilities. Learn To: Identify necessary setup steps for Oracle Workflow. Identify issues involved in setting Global Workflow Preferences. Identify the issues in setting up a directory service. Identify uses of the Workflow Definition Loader program. Identify features of the Workflow XML Loader program.  more...

Windows 2000 Dir Services Infrastructure--Part 5 Remote Installation ...ws 2000 Professional. Identify the features of the Setup Manager Wizard in relation to the creation of answer files. Identify the configuration options available for saving an answer file. Identify the procedure for configuring an answer file to support RIS by using a text editor. Associate an answer file with a CD-based image. Set permissions on answer files to restrict image access to  more...

Oracle Database 10g Administration Workshop II Part 1 ...he steps to set the listener password by using Enterprise Manager (EM). Identify steps to set the listener password by using Net Manager. Identify features of the RMAN. Match various RMAN components with their features. Identify features of RMAN media management. Audience: The target audience is Data Administrators, Technical Consultants, Support Engineers, and Sales Consultants.  more...

Oracle Database 10g New Features for Administrators Part 3 ... information. This course covers new features of Resource Manager, job Scheduler, tablespace monitoring, shrinking segments, and partitioning enhancements. Learn To: Identify features of Resource Manager in Oracle Database 10g. Identify options for creating a mapping between consumer groups and session attributes. Identify modifications to the DBMS_RESOURCE_MANAGER package in  more...

Oracle Database 10g New Features for Administrators Part 4 ...he steps to relocate SYSAUX occupants by using Enterprise Manager (EM). Identify conditions for renaming tablespaces in Oracle Database 10g. Audience: The target course audience is Data Administrators, PL/SQL Developers, and Technical consultants who have experience with the Oracle9i Database. Deployment: Self-Study Language Options: US English Total Learning Time:  more...

Oracle Database 10g Administration Workshop I Part 1 Learners will gain a conceptual understanding of the Oracle database architecture and how its components work and interact with one another. Learners will be taught to create an operational database and properly manage the various structures in an effective and efficient manner including performance monitoring, database security, user management, and backup/recovery techniques. Learn To:  more...

Red Hat Linux Part 1 User Fundamentals ...y the features of the Graphical User Interface (GUI) file managers in Linux. Navigate directories in Linux. Identify some of the network-related features of K File Manager. Manipulate K File Manager templates. List files in a directory by using the ls command. Identify procedures for locating files in a directory. Identify the procedures for copying, moving, and deleting files. Identify  more...

UNIX User Curriculum Course Overview This curriculum describes how to get started with UNIX, introducing the Common Desktop Environment (CDE) and the terminal window. It introduces files, directories, printing and operations frequently performed on these. It teaches how to manipulate input and output, as well as how to compress and uncompress files. It also introduces the UNIX shell environment, shell functionality,  more...

SCO SVR 5 --Part 1 Basic Administration ...a file system. Identify the features of the System Logs Manager. Identify the features of the System Monitor utility. Identify the CLI performance monitoring commands. Identify optimal system performance parameters. C ontent Emphasis Skills-Based A udience Application Developer, Technical Manager, System Analyst, System Administrator, Software Engineer, Database  more...

SCO SVR 5 --Part 2 Network Administration ...earn To: Identify the features of the Printer Setup Manager. Identify the command-line interface (CLI) commands used to configure printing in UnixWare 7. Identify the UnixWare 7 SAC commands. Identify the features of the Network Configuration Manager. Identify the features of the Client Manager utility. Identify the features of WAN connection media. Identify the ways in which  more...

Solaris--Part 1 Basic Administration ... ontent Emphasis Skills-Based A udience System Manager, System Administrator, System Analyst, Web Administrator, Database Administrator, Mail Administrator, Network Engineers. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Installation and Startup Duration: 2 - 3 Hour(s) Identify the functions of the Unix system administrator. Identify the features of  more...

Solaris--Part 2 Network Administration ... ontent Emphasis Skills-Based A udience System Manager, System Administrator, System Analyst, Web Administrator, Database Administrator, Mail Administrator, Network Engineers. Specifying, installing and administering UNIX systems in small to large enterprises. Administering applications running on UNIX systems (both hardware and software). Managing users and security. Providing  more...

IBM AIX--Part 1 Basic Administration ...pe boot image. Identify the features of Web-based System Manager (WSM). Identify the features of System Management Interface Tool (SMIT). Manage additional software installations with WSM. Identify the AIX Help options. Unit 2: System Administration Duration: 2 - 3 Hour(s) Manage users with WSM and SMIT. Manage users with the command-line interface (CLI). Identify types of  more...

IBM AIX--Part 2 Network Administration ...the following job roles, Application Developer, Technical Manager, System Analyst, System Administrator, Software Engineer, Database Administrator, Help Desk/Support, End User. L earn To: Identify the features of the print queue process on AIX. Identify the command-line interface (CLI) commands that are available to manage printing on AIX. Identify the functions of tty terminals  more...

HP-UX--Part 1 Basic Administration ...ogin files. Identify the features of the Logical Volume Manager (LVM). Identify the types of file systems supported by HP-UX. Identify the command-line interface (CLI) commands that can be used to manage processes. Identify the features of System Log Files in System Administration Manager (SAM). Identify the methods of determining how system resources are used. C ontent Emphasis  more...

HP-UX--Part 2 Network Administration ...-UX. Add a local printer by using System Administration Manager (SAM). Identify the procedure to manage print queue jobs by using System Administration Manager (SAM). Identify the features of networking in HP-UX. Sequence the steps to configure a network in HP-UX. Identify the features of Domain Name Service (DNS). C ontent Emphasis Conceptual A udience This course  more...

Office XP-New Features Curriculum Course Overview This curriculum provides a general overview of new productivity and information handling tools. It concentrates on new features within Microsoft Word, Excel and PowerPoint, and Microsoft Office XP software. Additionally, there is an emphasis on database, e-mail, and Internet software. This curriculum consists of two Skill Builder courses: Course 74010 Microsoft Office XP - New  more...

Office XP New Features Part 1 Overview Word Excel PowerPoint ...job titles such as, Secretary, Clerk, Typist, CSR, Office Manager, Web Designer-Developer, System Administrator, Database Administrator. This course presents the learner with the first of two sets of new features available in the new Microsoft Office XP software. Content Emphasis Skills-Based Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA  more...

XML Building XML-Based Web Applications Part 1 ...uilding Web applications. Job profiles include: Technical Manager, Application Developer, System Analyst, and Software Engineer. Suggest a working knowledge of COM+, IIS, ASP, and Visual Basic, and preferably have used Visual InterDev. Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits  more...

XML Building XML-Based Web Applications Part 1 ...uilding Web applications. Job profiles include: Technical Manager, Application Developer, System Analyst, and Software Engineer. Suggest a working knowledge of COM+, IIS, ASP, and Visual Basic, and preferably have used Visual InterDev. Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits  more...

XML Building XML-Based Web Applications Part 2 ...uilding Web applications. Job profiles include: Technical Manager, Application Developer, System Analyst, and Software Engineer. Suggest a working knowledge of COM+, IIS, ASP, and Visual Basic, and preferably have used Visual InterDev. In addition, learners should have taken the first part of the series (73221). Content Emphasis Conceptual Deployment Options Internet / Intranet,  more...

XML Building XML-Based Web Applications Part 2 ...uilding Web applications. Job profiles include: Technical Manager, Application Developer, System Analyst, and Software Engineer. Suggest a working knowledge of COM+, IIS, ASP, and Visual Basic, and preferably have used Visual InterDev. In addition, learners should have taken the first part of the series (73221). Content Emphasis Conceptual Deployment Options Internet / Intranet,  more...

XML Building XML-Based Web Applications Part 3 ...uilding Web applications. Job profiles include: Technical Manager, Application Developer, System Analyst, and Software Engineer. Suggest a working knowledge of COM+, IIS, ASP, and Visual Basic, and preferably have used Visual InterDev. In addition, learners should have taken the first two parts of this series (73221 and 73222. Content Emphasis Informational Deployment Options Internet  more...

Self Development Positively Influencing Others ...will be meeting with Ronald Spear, Icon's Human Resources Manager. As part of your continuing professional development training, Ronald will ask you a series of questions related to your knowledge of the importance of nonverbal communication techniques. To complete the simulation, simply respond to each question by selecting the best possible answer. Unit 2: Influencing Through Language (0.5  more...

Time Management Overcoming Challenges ...n this simulation, you will meet with Susan Cole, a Sales Manager in Icon's Telecommunications Department. In her years at Icon, Susan has become very adept at minimizing unnecessary distractions and making her meetings very productive. Through Kathy's questions and your answers, you will increase your understanding of ways to minimize interruptions from visitors and co-workers, and you will  more...

Time Management Developing a Plan Time Management: Developing a Plan helps students understand time management by helping them determine how they currently spend time, offering ways for them to spend time more efficiently. The program covers how to evaluate the use of time, how to identify goals and set priorities, and how to develop an overall time management plan. The program focuses on the Pareto principle and how it affects  more...

Moving from Technical Professional to Manager Series The Moving from Technical Professional to Manager Series includes the following courses: Moving from Technical Professional to Mgr.: Getting Started Moving from Technical Professional to Mgr.: Managing Personnel Moving from Technical Professional to Mgr.: Managing the IT Dept. To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Moving from Technical Professional to Mgr Series Getting Started ...s for IT success, the course outlines the roles of the IT manager as well as the skills required for effective management. It then teaches the principles of three types of management planning as well as the fundamentals of recruiting for new managers. Learn To: Identify key functional areas of an IT organization. Identify key personal skills for an IT manager. Identify key  more...

WebSphere MQ Integration Message Broker ...hitects, project leaders, senior level programmers and IT managers from both IBM customer and business partner organizations. Students will often not work directly with the product, but rather will be involved in evaluating and planning the product. A basic knowledge of WebSphere MQ is mandatory. Knowledge of database basics and IT infrastructure would be beneficial. Deployment Options  more...

EnjoySAP What s New in Release 4 6 ...Application Components: - Drilldown Reporting. - Schedule Manager. Unit 2: Applications 1.5 - 2 hours a Accounting: - Navigating in the Master Data. - Mass Maintenance of G/L Account Master Data. - Mass Maintenance of Customer Master Data. - G/L Account Postings. - Creating Vendor Invoices. - Maintaining Cost Elements via G/L Accounts. - Changing the Cost Center Standard Hierarchy. -  more...

MS Win XP Install Admin Part 1 Install Config ...onal by using an answer file and a UDF by using the Setup Manager Wizard, and how to configure additional answer file settings. Finally, it covers how to install and support new hardware devices on a computer running Microsoft Windows XP Professional, and provides the knowledge needed to maintain and troubleshoot hardware devices. Learn To: o Identify methods for determining whether system  more...