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From Simons-White & Associates, Inc.
Statistical Process Control 1(SPC 1).
Course Description:
Statistical Process Control (SPC) is widely used in manufacturing to control and ensure quality products. Statistical methods are reviewed and concepts of probability and variation are introduced. Attribute and variables control charts are constructed and then interpreted for in-control and out-of-control conditions. Once processes are in control , process capability
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Course Description:
Statistical Process Control (SPC) is widely used in manufacturing to control and ensure quality products. Statistical methods are reviewed and concepts of probability and variation are introduced. Attribute and variables control charts are constructed and then interpreted for in-control and out-of-control conditions. Once processes are in control , process capability
more...
Business Operating System (BOS) Overview
This workshop will introduce the concepts of the Business Operating System (BOS) by outlining the major steps required to implement an efficient system of measuring performance. The workshop also includes the review process that ensures performance goals are being met.
Course available in five languages:
English
German
French
Spanish
Portuguese
Course Objectives:
Participant will be
more...
This workshop will introduce the concepts of the Business Operating System (BOS) by outlining the major steps required to implement an efficient system of measuring performance. The workshop also includes the review process that ensures performance goals are being met.
Course available in five languages:
English
German
French
Spanish
Portuguese
Course Objectives:
Participant will be
more...
Process Auditing
Course Description:
It is imperative that an auditor effectively guides an organization through a process of meeting compliance requirements. However, real value can be added to the process if the auditor establishes a program that also focuses on overall performance relative to the objectives being met for registration. This course teaches the student how to add value, deliver business benefits
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Course Description:
It is imperative that an auditor effectively guides an organization through a process of meeting compliance requirements. However, real value can be added to the process if the auditor establishes a program that also focuses on overall performance relative to the objectives being met for registration. This course teaches the student how to add value, deliver business benefits
more...
Mistake Proofing
Course Description:
The purpose of this manual is to provide an overview of Mistake Proofing methodology. The text was developed for training purposes and to provide a reference for future use.
The text was written to provide for the reader techniques of mistake proofing to improve performance. Dr. Shigeo Shingo created the concepts of Mistake Proofing. Simons-White & Associates wrote the material
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Course Description:
The purpose of this manual is to provide an overview of Mistake Proofing methodology. The text was developed for training purposes and to provide a reference for future use.
The text was written to provide for the reader techniques of mistake proofing to improve performance. Dr. Shigeo Shingo created the concepts of Mistake Proofing. Simons-White & Associates wrote the material
more...
From LodeStar Institute
Lean Six Sigma Black Belt
...heavyweights of lean implementation. They are the direct managers/leaders of Lean Sigma projects. This program teaches all of the necessary skills for successful leadership of a lean Sigma project. lean Sigma Black Belts generate an average of more than 200 thousand dollars per project of savings and new net revenue. Each Black Belt can lead 3-5 projects a year. A certificate will be
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...heavyweights of lean implementation. They are the direct managers/leaders of Lean Sigma projects. This program teaches all of the necessary skills for successful leadership of a lean Sigma project. lean Sigma Black Belts generate an average of more than 200 thousand dollars per project of savings and new net revenue. Each Black Belt can lead 3-5 projects a year. A certificate will be
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From Contacts Plus
AT&T Certificate for Call Center Team Leaders
...ets the AT&T College of Call Center Excellence apart. For managers looking to enhance their skills and insights on a wide range of subjects there is no better program.
The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games.
Class size allows one-on-one interaction with the instructors and
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...ets the AT&T College of Call Center Excellence apart. For managers looking to enhance their skills and insights on a wide range of subjects there is no better program.
The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games.
Class size allows one-on-one interaction with the instructors and
more...
Quality calibration and call monitoring
Call Centre supervisors are constantly looking to improve employee performance. In Quality calibration and Call Monitoring, you will learn how to acquire and analyze performance through use of standardized measurements and side-by-side monitoring. You will also learn how to establish quality standards, implement and administer a quality evaluation system, and link the Quality calibration and Call
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Call Centre supervisors are constantly looking to improve employee performance. In Quality calibration and Call Monitoring, you will learn how to acquire and analyze performance through use of standardized measurements and side-by-side monitoring. You will also learn how to establish quality standards, implement and administer a quality evaluation system, and link the Quality calibration and Call
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Effective Meeting Skills
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Conduct a productive, motivating meeting.
Improve meeting quality and stay on agenda.
Review key issues and ideas for effective implementation.
Target Audience:
Supervisors, project managers, and anyone else who conducts meetings at work
more...
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Conduct a productive, motivating meeting.
Improve meeting quality and stay on agenda.
Review key issues and ideas for effective implementation.
Target Audience:
Supervisors, project managers, and anyone else who conducts meetings at work
more...
Motivation Skills
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Understanding of motivation definition.
Realizing the relation between motivation and performance enhancement.
Understand how people can be motivated in many different ways.
Understand the concept of motivation from a theoretical perspective as well as a practical
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Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Understanding of motivation definition.
Realizing the relation between motivation and performance enhancement.
Understand how people can be motivated in many different ways.
Understand the concept of motivation from a theoretical perspective as well as a practical
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Coaching For Success
Key Learning Objective and Outcomes:
By the end of this programme, participants will have been able to:
Understand Definition and Benefits of Counseling and Coaching.
Recognize Why Managers Avoid Coaching or Counseling.
Realize Characteristics of Effective Coaches and Counselors.
Identify When to Counsel or Coach.
Master How to Give and Receive Feedback.
Recognize
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Key Learning Objective and Outcomes:
By the end of this programme, participants will have been able to:
Understand Definition and Benefits of Counseling and Coaching.
Recognize Why Managers Avoid Coaching or Counseling.
Realize Characteristics of Effective Coaches and Counselors.
Identify When to Counsel or Coach.
Master How to Give and Receive Feedback.
Recognize
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Discipline Management
In our culture, discipline can is a major problem facing corporate. In this course you will get your hand on the causes and solutions to beneficial discipline management.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Understand the purpose and reasons for implementing the companya s disciplinary procedure.
Know the
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In our culture, discipline can is a major problem facing corporate. In this course you will get your hand on the causes and solutions to beneficial discipline management.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Understand the purpose and reasons for implementing the companya s disciplinary procedure.
Know the
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Change Management
...des the knowledge and skill practice to empower and equip managers to help their employees meet the challenges and opportunities of their ever changing environment.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Plan for the implementation of Change Management.
Set priorities and assess the impact, cost, benefit and risk of
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...des the knowledge and skill practice to empower and equip managers to help their employees meet the challenges and opportunities of their ever changing environment.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Plan for the implementation of Change Management.
Set priorities and assess the impact, cost, benefit and risk of
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Negotiation Skills
...managers and executive are known for having exceptional capabilities in achieving the desired outcomes. How do they do that? Through one common skill: Superior negotiation.
Negotiation represents the highest art of communication and requires the most challenging skills and competencies to always achieve win-win outcomes.
This program examines tools and techniques managers and executives
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...managers and executive are known for having exceptional capabilities in achieving the desired outcomes. How do they do that? Through one common skill: Superior negotiation.
Negotiation represents the highest art of communication and requires the most challenging skills and competencies to always achieve win-win outcomes.
This program examines tools and techniques managers and executives
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AT&T Certification for Managers
The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games.
Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you
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From H2 Training & Consultancy Ltd
Management and Supervision Skills
...acked and practical 2-day course that provides front-line managers with practical support and guidance to develop the necessary skills and knowledge to achieve results through the effective management and supervision of staff.
It will help delegates to break down their responsibilities into easily achievable stages of development, and to approach their role with confidence.
It is particularly
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...acked and practical 2-day course that provides front-line managers with practical support and guidance to develop the necessary skills and knowledge to achieve results through the effective management and supervision of staff.
It will help delegates to break down their responsibilities into easily achievable stages of development, and to approach their role with confidence.
It is particularly
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Support Skills for PAs
...n increasing time pressures and levels of stress for both managers and their PAs. Developing specific skills, such as in the management of a manager s diary can have a real impact on their productivity, and can help to ensure that individuals and teams remain stress-free and effective in their roles. This course is particularly suitable for secretaries, PAs and those in a support role, who wish
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...n increasing time pressures and levels of stress for both managers and their PAs. Developing specific skills, such as in the management of a manager s diary can have a real impact on their productivity, and can help to ensure that individuals and teams remain stress-free and effective in their roles. This course is particularly suitable for secretaries, PAs and those in a support role, who wish
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Remote People Management
...organisations requiring improved management processes and managers needing to develop new competencies and strategies.
Managing people remotely requires the ability to generate and maintain a sense of team purpose and trust, even when regular meetings with are difficult or impossible to arrange.
This is a practical and intensive half-day seminar that will show managers how to succeed in the
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...organisations requiring improved management processes and managers needing to develop new competencies and strategies.
Managing people remotely requires the ability to generate and maintain a sense of team purpose and trust, even when regular meetings with are difficult or impossible to arrange.
This is a practical and intensive half-day seminar that will show managers how to succeed in the
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Managing Poor Performance
...managers find at best unpleasant, and at worst, extremely daunting. Unfortunately, this often means that poor performance is not actually managed - it is left to get slowly worse, in the hope that the person will eventually decide to leave of their own accord. Allowing poor performance to continue is not only bad news for person themselves, it also affects the credibility of the manager, and
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...managers find at best unpleasant, and at worst, extremely daunting. Unfortunately, this often means that poor performance is not actually managed - it is left to get slowly worse, in the hope that the person will eventually decide to leave of their own accord. Allowing poor performance to continue is not only bad news for person themselves, it also affects the credibility of the manager, and
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Emotional Intelligence at Work
...s in the effectiveness of the organisation at all levels. Managers and team leaders are required to fulfil a much broader remit - not just to have technical or specialist expertise, but also to have a range of personal attributes and abilities; team members need to be able to co-operate and to work effectively with their colleagues and managers; and front-line staff need to be able to deal
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...s in the effectiveness of the organisation at all levels. Managers and team leaders are required to fulfil a much broader remit - not just to have technical or specialist expertise, but also to have a range of personal attributes and abilities; team members need to be able to co-operate and to work effectively with their colleagues and managers; and front-line staff need to be able to deal
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From KnowledgeWoods Consulting Pvt. Ltd.
Microsoft Project Training
... THE PROGRAM ON MASTERING MICROSOFT PROJECT 2007
Project Managers, Team Leaders, Consultants, Delivery Managers, Technical Professionals, Software Engineers, Engineers and professionals who are directly or indirectly associated with projects.
After attending the Program on Mastering Microsoft Project 2007, the participants would be able to:-
- Create a Model or Blueprint of the Project
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... THE PROGRAM ON MASTERING MICROSOFT PROJECT 2007
Project Managers, Team Leaders, Consultants, Delivery Managers, Technical Professionals, Software Engineers, Engineers and professionals who are directly or indirectly associated with projects.
After attending the Program on Mastering Microsoft Project 2007, the participants would be able to:-
- Create a Model or Blueprint of the Project
more...
Managing Projects using Microsoft Project 2003/2007
... THE PROGRAM ON MASTERING MICROSOFT PROJECT 2007
Project Managers, Team Leaders, Consultants, Delivery Managers, Technical Professionals, Software Engineers, Engineers and professionals who are directly or indirectly associated with projects.
After attending the Program on Mastering Microsoft Project 2007, the participants would be able to:-
- Create a Model or Blueprint of the Project
more...
... THE PROGRAM ON MASTERING MICROSOFT PROJECT 2007
Project Managers, Team Leaders, Consultants, Delivery Managers, Technical Professionals, Software Engineers, Engineers and professionals who are directly or indirectly associated with projects.
After attending the Program on Mastering Microsoft Project 2007, the participants would be able to:-
- Create a Model or Blueprint of the Project
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Microsoft EPM Solution
Contrary to the popular belief, Microsoft Office Project Server 2003/2007, or what is more commonly called Microsoft's Enterprise Project Management (EPM) Solution, may not just be Installed, Turned on, and then Used by all stakeholders across the organization.
Only thorough understanding of your business issues will lead to the most appropriate Microsoft EPM solution & approach.
We at
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Contrary to the popular belief, Microsoft Office Project Server 2003/2007, or what is more commonly called Microsoft's Enterprise Project Management (EPM) Solution, may not just be Installed, Turned on, and then Used by all stakeholders across the organization.
Only thorough understanding of your business issues will lead to the most appropriate Microsoft EPM solution & approach.
We at
more...
From 4 Hour Training
Goal Setting and Time Management
...managers who are limited on time and need to learn to manage their time & get things done.
This 4 Hour highly interactive workshop provides participants with the practical step-by-step essentials and tools that will result in good sound decisions regarding time for efficient task completion and less stress.
Managers will learn how to:
Prioritize
Single out the "important"
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Time Management & Goal Setting
...managers who are
limited on time and need to
learn to manage their time & get things done
This 4 Hour workshop provides participants with the practical step-by-step essentials and tools that will result in good sound decisions regarding time for efficient task completion and less stress.
In 4 hours your managers will learn how to:
Prioritize
Single out the "important"
more...
Delegating Made Easy
...managers who are
limited on time and need to
learn delegation skills
This 4 Hour workshop provides participants with the practical step-by-step essentials and tools that will result in good sound delegation and resulting in effective task and project completion.
In 4 hours your managers will learn:
WHY it is important to delegate
WHAT to delegate
WHO to delegate to
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...managers who are
limited on time and need to
learn delegation skills
This 4 Hour workshop provides participants with the practical step-by-step essentials and tools that will result in good sound delegation and resulting in effective task and project completion.
In 4 hours your managers will learn:
WHY it is important to delegate
WHAT to delegate
WHO to delegate to
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Supervisory and Management Skills
Supervisors and managers learn the key supervisory skills:
>Guiding the Work
>Organizing the Work
>Developing Your Staff
>Managing Performance
>Managing Relations
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Supervisors and managers learn the key supervisory skills:
>Guiding the Work
>Organizing the Work
>Developing Your Staff
>Managing Performance
>Managing Relations
more...
From Software Testing Support, Inc
Certified Software Tester (CST) - Instructor-Led (US, India, other countries)
(Training and testing centers in US, India, other countries)
The Certified Tester Professional Program (CTPP) is designed for individual who want a comprehensive understanding of standards and principles of software testing and exploring the techniques of software inspection, testing, verification and validation. Concentration is placed on preparing test plans, test cases, and problem
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(Training and testing centers in US, India, other countries)
The Certified Tester Professional Program (CTPP) is designed for individual who want a comprehensive understanding of standards and principles of software testing and exploring the techniques of software inspection, testing, verification and validation. Concentration is placed on preparing test plans, test cases, and problem
more...
Certified Software Tester (CST) - Instructor-Led (US, India, other countries)
(Training and testing centers in US, India, other countries)
The Certified Tester Professional Program (CTPP) is designed for individual who want a comprehensive understanding of standards and principles of software testing and exploring the techniques of software inspection, testing, verification and validation. Concentration is placed on preparing test plans, test cases, and problem
more...
(Training and testing centers in US, India, other countries)
The Certified Tester Professional Program (CTPP) is designed for individual who want a comprehensive understanding of standards and principles of software testing and exploring the techniques of software inspection, testing, verification and validation. Concentration is placed on preparing test plans, test cases, and problem
more...
From Radiofrequency Safety International Corporation
RF Train the Trainer
RSI's RF Train-the-Trainera course is what your organization needs in order to competently administer policies and train employees in industry safety issues. After completion, this three-day course allows the attendee to demonstrate the ability to train employees in a variety of subjects -->
This course includes an approved OSHA 10 hour General Industry Outreach Training Program Curriculum
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RSI's RF Train-the-Trainera course is what your organization needs in order to competently administer policies and train employees in industry safety issues. After completion, this three-day course allows the attendee to demonstrate the ability to train employees in a variety of subjects -->
This course includes an approved OSHA 10 hour General Industry Outreach Training Program Curriculum
more...
From HBF Networks
Cisco Unified Communications IP Tel Part 2 v60
...track
* Network designers, administrators, engineers, managers and support staff with the following responsibilities.
o Maintain and configure a voice and data network which includes the Cisco Unified Communications Manager solution.
o Require a fundamental understanding of the issues and solutions related to implementation of the Cisco Unified Communications Manager.
more...
Cisco Unified Communications IP Tel Part 1 v60
...track
* Network designers, administrators, engineers, managers and support staff with the following responsibilities.
o Maintain and configure a voice and data network which includes the Cisco Unified Communications Manager solution.
o Require a fundamental understanding of the issues and solutions related to implementation of the Cisco Unified Communications Manager.
more...
CIPT Accelerated CIPT parts 1 and 2 v60
...track
* Network designers, administrators, engineers, managers and support staff with the following responsibilities.
o Maintain and configure a voice and data network which includes the Cisco Unified Communications Manager solution.
o Require a fundamental understanding of the issues and solutions related to implementation of the Cisco Unified Communications Manager.
more...
From Harlequin Solutions.
Web Project Management
Designed for those with limited web experience or technical knowledge who need to plan, manage and deliver web projects.
This two day course covers all the fundamental areas of web development and will equip you with the knowledge you need to confidently take charge of your project. Focusing on each stage of the web production process planning, designing, building and publishing as well as a
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Designed for those with limited web experience or technical knowledge who need to plan, manage and deliver web projects.
This two day course covers all the fundamental areas of web development and will equip you with the knowledge you need to confidently take charge of your project. Focusing on each stage of the web production process planning, designing, building and publishing as well as a
more...
From Technology Ed
Software Testing
...lity Assurance personnel, and IT business team leaders or managers. IT managers and team leaders would also find this course beneficial in order to gain a better understanding about the effectiveness of implementing a software testing program.
Recommended Prerequisites
No previous testing experience or exposure to software testing is required. A general knowledge of software development
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...lity Assurance personnel, and IT business team leaders or managers. IT managers and team leaders would also find this course beneficial in order to gain a better understanding about the effectiveness of implementing a software testing program.
Recommended Prerequisites
No previous testing experience or exposure to software testing is required. A general knowledge of software development
more...
From Kgguruji.com
Leadership and Team Building
...managers and owenrs to learn easy and transferable leadership skills to lead and coach their teams.Participant will aquire public speaking skills, ability to readn and understand the way people think and act, develop ability to empower others, improve relationships with difficult people and manage conflicts, generate more creative ideas from team, transform work environment and improve business
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From The Training Bank
Adaptive Leadership
Leadership is influencing others to think and/or act a certain way, directed at a specific goal or outcome. It is the fuel which powers the manager, supervisor and team leader roles. Without effective leadership, these roles fall flat. The performance of employees and team members is unpredictable, with so many variables driving it that their accomplishments are sporadic at best.
Effective
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Leadership is influencing others to think and/or act a certain way, directed at a specific goal or outcome. It is the fuel which powers the manager, supervisor and team leader roles. Without effective leadership, these roles fall flat. The performance of employees and team members is unpredictable, with so many variables driving it that their accomplishments are sporadic at best.
Effective
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Foundations: Supervisory Excellence
...e divided into a series of shorter workshops. It provides managers, supervisors and/or team leaders with the opportunity to establish and maintain highly successful supervisory and leadership practices.
This workshop provides hands-on tools which make transition of the learning to the job easy and effective. In order to assist participants in implementing what they have learned, each
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...e divided into a series of shorter workshops. It provides managers, supervisors and/or team leaders with the opportunity to establish and maintain highly successful supervisory and leadership practices.
This workshop provides hands-on tools which make transition of the learning to the job easy and effective. In order to assist participants in implementing what they have learned, each
more...
From Advanced Concepts
Linux +
...figuring X Windows
Topic 9E: Choosing and Changing Window Managers and Desktops
Topic 9F: Remote X Window Access
Lesson 10: Printing Files
Topic 10A: Configuring a Local Printer
Topic 10B: Printing
Topic 10C: Managing Print Spools and Queues
Topic 10D: Configuring Remote Printers
Lesson 11: Package Management
Topic 11A: Examining Package Solutions
Topic 11B: Managing Packages with RPM
Topic
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MS Project
...ons of resources and managing budgets.
Target Students: Managers or Project Managers
Prerequisites: Windows 2000/ MS Word 2000 Basic
Delivery Method: Instructor-led, group-paced, classroom-delivery learning model with structured hands-on activities.
Benefits: To keep track on progress of various project completions, resource performances and budget.
What s Next: IT Project +
Course
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From SafeTek USA
OSHA10
Recognized throughout the construction industry as a solid baseline of safety training, this 10-hour Outreach Training program meets the criteria outlined by OSHA s outreach training initiative. This program is ideal for all construction workers, including project managers and superintendents. Each worker who completes the course will receive a completion card from the Department of Labor.
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Recognized throughout the construction industry as a solid baseline of safety training, this 10-hour Outreach Training program meets the criteria outlined by OSHA s outreach training initiative. This program is ideal for all construction workers, including project managers and superintendents. Each worker who completes the course will receive a completion card from the Department of Labor.
more...
From Renewal Technologies Inc.
NLP Practitioner Training
Possibly the best NLP training available in Canada. Delivered through Renewal Technologies Inc. by four certified highly experienced NLP trainers who collectively have over 40 years training experience. Our collective experience also includes: coaching (personal, lifestyle and business), public and keynote speaking, management consulting, successful creation of six family-based businesses,
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Possibly the best NLP training available in Canada. Delivered through Renewal Technologies Inc. by four certified highly experienced NLP trainers who collectively have over 40 years training experience. Our collective experience also includes: coaching (personal, lifestyle and business), public and keynote speaking, management consulting, successful creation of six family-based businesses,
more...
From Last Minute Training
Principles of Human Resource Management (3 Days)
This comprehensive workshop will introduce those managers to human resource concepts. We will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring, such as diversity , compensation, and discipline.
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ITIL v1v2 Managers to ITIL v3 Diploma Bridging
The course is intended to bridge the gap between the ITIL v2 Managera s Certificate in IT Service Management and the ITIL v3 Diploma in IT Service Management. 5th day is set aside for the exam.
It is recommended that students who take this course should have the Excel 2003 intermediate prerequisite or have equivalent knowledge.
The course is designed for individuals who already hold
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Conflict Resolution Negotiating Win-Wins
...nd problem solve are an invaluable set of skills that all managers, team leaders and team members need to help build high performing, collaborative teams. This workshop provides all participants with a simple, direct way to understand the different fears that drive much of the conflict and resistance they see.
Participants will gain confidence in their ability to confront issues and reach
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Critical Elements of Customer Service
...they deliver what they promise? Are your customer service managers managing the a critical elements of customer service?a This workshop will provide tangible customer service skills to employees of all levels so that customers feel assured that they have chosen the right organization to give their business to. In this global economy, competition abounds. Drive your customer loyalty and
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Project Management Essentials
...mental level 3-day course is designed to give new project managers and project team members the essential tools they need to deliver successful projects.
This course covers the complete project lifecycle, from initial project proposal and definition, through project implementation, and finally to the often neglected project completion phase.
This is our most popular course, it is
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From Honig IdeaGuides
Meeting Facilitation Retreat Strategic Planning etc
...or meeting? We will guide and facilitate your executives, managers, department or project team towards generating great ideas & making the best decisions while building your team's strengths. Below are some of the key areas we facilitate...
Strategic Planning
Strategic Visioning & Planning
Establish Values/ Mission/ Vision
Project Management
Plan Projects
Problem
more...
...or meeting? We will guide and facilitate your executives, managers, department or project team towards generating great ideas & making the best decisions while building your team's strengths. Below are some of the key areas we facilitate...
Strategic Planning
Strategic Visioning & Planning
Establish Values/ Mission/ Vision
Project Management
Plan Projects
Problem
more...
From Last Minute Training
Resilient Thinking for Leaders
...Managers in stressful environments have to do more than cope with stress. They must be clear headed thinkers in their leadership role. This sturdiness is needed to provide a solid foundationfor leadership and decision making at critical times.
Participants who complete this program will feel empowered with a new outlook about the way they take in and process information. They will be smarter
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Budget and Cost Planning
...managers in todays business world, its essential to have a working knowledge of finance. We all play a role in our organizations finances, whether we realize it or not. For those who dont have training or a background in finance, you may be at a disadvantage as you sit around the management table. Understanding the cycle of finance will help you figure out where you fit into your companys
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ITIL Foundation v.3 (3 days)
This course provides IT Managers and Practitioners with a practical understanding of the key concepts, principles, processes and functions that enables successful IT Service Management provision. It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL best practice service lifecycle approach.
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TRA - IT Security Harmonized Threat and Risk Assessment Workshop (5 Days)
...tioners (those who conduct TRAs), risk management program managers (those who review and recommend risk mitigation strategies based on TRA results), staff supporting the TRA process (auditors, legal, human resources, corporate security, IT operations, etc.) and senior risk management executives (those who fund risk management programs and assume residual risk for their organizations).
For more
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We Care Customer Service Training
Location: Toronto Date: 2008-05-15
List Price: $225 Offered Price: $180.00
Seats Available: 2
The We Care Customer Service seminar offers managers and frontline staff new ways to provide exceptional customer service. The seminar offers:
- Practical skills
- Small group discussion
- Time to ask questions
For more information please call 1-877-313-8881 or copy this link into your browser:
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From Dale Carnegie Training of NE Ohio
Leadership Training for Managers
Now that you are in charge, are you shocked to learn that all the rules have changed? Contradiction and Chaos have replaced Command and Control. Employees are not told what to do anymore. Now, you influence their choices and assist them in reaching goals. You do not direct; you win the team over to your point of view. You do not dictate; you inspire!
The business world has changed! Management was
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Now that you are in charge, are you shocked to learn that all the rules have changed? Contradiction and Chaos have replaced Command and Control. Employees are not told what to do anymore. Now, you influence their choices and assist them in reaching goals. You do not direct; you win the team over to your point of view. You do not dictate; you inspire!
The business world has changed! Management was
more...
High Impact Presentations
Whether you are persuading colleagues, selling a client or energizing a team, the power of your presentation makes the difference between success and failure.
The experience in this seminar is as close as you can get to having a personal, public speaking coach. You present at least seven times over the course of two days. Your presentations are recorded and evaluated. And you get expert
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Whether you are persuading colleagues, selling a client or energizing a team, the power of your presentation makes the difference between success and failure.
The experience in this seminar is as close as you can get to having a personal, public speaking coach. You present at least seven times over the course of two days. Your presentations are recorded and evaluated. And you get expert
more...
From Last Minute Training
Critical Skills for Supervisors and Managers
Location: Ottawa Date: 2008-01-22
List Price: $1495 Offered Price: $995.00
Seats Available: 2
Module 0: Introductions, Learning Objectives, Agenda
Module 1: Pre-assignment Discussion - skills Inventory for Supervisors"
Module 2: The Role of the Supervisor
Module 3: The Thinking and Planning Process
Module 4: Leadership
Module 5: Day 2 Reconnect
Module 6: Working As a Team
Module 7:
more...
Location: Ottawa Date: 2008-01-22
List Price: $1495 Offered Price: $995.00
Seats Available: 2
Module 0: Introductions, Learning Objectives, Agenda
Module 1: Pre-assignment Discussion - skills Inventory for Supervisors"
Module 2: The Role of the Supervisor
Module 3: The Thinking and Planning Process
Module 4: Leadership
Module 5: Day 2 Reconnect
Module 6: Working As a Team
Module 7:
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Making the Transition to Management - 2 Day Seminar
...nd effective work styles
* Build alliances with peer Managers
* Master the basics of coaching, communication, motivation, delegation and performance management
* Practice your listening and feedback skills
* Become an effective member of the management team
What You Will Cover
* How to build successful relationships with Managers, peers and direct reports
*
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...nd effective work styles
* Build alliances with peer Managers
* Master the basics of coaching, communication, motivation, delegation and performance management
* Practice your listening and feedback skills
* Become an effective member of the management team
What You Will Cover
* How to build successful relationships with Managers, peers and direct reports
*
more...
Maximize Revenues - Minimize Headaches - Sales Training Seminar
...rson not because of him/her.
Attention business owners, managers, supervisors, sales professionals: Consider the following:
Would you like to sell more stuff, more easily, more often?
Is competition today more fierce & cutthroat than in the past?
Are your customers more fickle & demanding than ever before?
Do you find yourself talking Price more & more frequently?
Would you like less
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...rson not because of him/her.
Attention business owners, managers, supervisors, sales professionals: Consider the following:
Would you like to sell more stuff, more easily, more often?
Is competition today more fierce & cutthroat than in the past?
Are your customers more fickle & demanding than ever before?
Do you find yourself talking Price more & more frequently?
Would you like less
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From eVentureSolutions (EVS)
Certified Project Management Professional PMP
...managers must work within tight schedules, manage resources across the organization and deliver results on time and within budget. In this course, you learn how to solve typical project and business problems by following PMBOK and Microsoft Project. You also gain skills which will help you to pass PMP credential of Project Management Institute (PMI). PMP is recognized as the universal standard
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...managers must work within tight schedules, manage resources across the organization and deliver results on time and within budget. In this course, you learn how to solve typical project and business problems by following PMBOK and Microsoft Project. You also gain skills which will help you to pass PMP credential of Project Management Institute (PMI). PMP is recognized as the universal standard
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From Kaizen Consulting Group
Lean Champion Programme
Lean Champion Programme is a two day course that provide Lean Champions with the concepts, tools and techniques to steer and support the organisation's Lean programme toward business and operational objectives. information needed to implement the Lean programme. Participants in your organisation are the Managers who actively support Lean Experts and continually remove roadblocks to ensure project
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Lean Champion Programme is a two day course that provide Lean Champions with the concepts, tools and techniques to steer and support the organisation's Lean programme toward business and operational objectives. information needed to implement the Lean programme. Participants in your organisation are the Managers who actively support Lean Experts and continually remove roadblocks to ensure project
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From MotivatedMinds, Inc
Team Synergy Workshop
The Kolbe System can be used to analyze existing as well as potential teams based on individual Kolbe Index results, giving managers and senior leaders the capability to predict and manage team performance.
This program includes individual Kolbe Indexes, A team Synergy Report, and a one-day workshop. It offers a cost-efficient means of debriefing the Kolbe Indexes.
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The Genius Inside Workshop Series
The Genius Inside Workshop Series is an adapted version of a leadership development coaching program designed for groups. Ita s the perfect solution for organizations with budgetary constraints who want coaching for managers, executives and leaders.
The workshops are interactive and efficient. At the outset of the program, personal effectiveness is linked to job
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The Genius Inside Coaching Program
...eal Estate Investment Services
Ideal for executives or managers facing challenge or change and other employees gearing up for advancement, The Genius Inside is a unique coaching program designed to discover, perfect and leverage the power of your Genius Inside - a distinct set of qualities, values and strengths that exemplify your personal brand.
"The Genius Inside has really helped me
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...eal Estate Investment Services
Ideal for executives or managers facing challenge or change and other employees gearing up for advancement, The Genius Inside is a unique coaching program designed to discover, perfect and leverage the power of your Genius Inside - a distinct set of qualities, values and strengths that exemplify your personal brand.
"The Genius Inside has really helped me
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From Pierson Requirements Group
Business Requirements Gathering and Writing Seminar using JAD Use Cases and UML
This 4-day seminar focuses on implementing the JAD requirements
gathering process, writing requirements and how to be an
effective facilitator. These are all required skills for the Business Analyst. The workshop provides an understanding of the project life cycle using Use Cases and UML and how to incorporate them into a repeatable process at your rganization. The seminar teaches the student
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This 4-day seminar focuses on implementing the JAD requirements
gathering process, writing requirements and how to be an
effective facilitator. These are all required skills for the Business Analyst. The workshop provides an understanding of the project life cycle using Use Cases and UML and how to incorporate them into a repeatable process at your rganization. The seminar teaches the student
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Object-Oriented Methodology Overview
The purpose of the 1 day Object-Oriented Methodology Orientation
is an overview of concepts, terminology and basic models.
It is not intended to train people how to build models. This oneday
orientation will give the manager and business team member
a basic knowledge of Object-Oriented techniques using
Unified Modeling Language (UML) and the Rapid Application
Development (RAD) process.
The
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Practical Project Management
The Practical Project Management 4 day class offers training
in the methods and procedures that a Project Manager would use
to effectively manage an IT Project. This hands-on training
provides participants with the concepts and formal techniques
needed to manage projects for IT initiatives.
The seminar focus is on how to:
- Be an effective project manager and what skills are required
-
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Introduction to Project Management
This 2 day Introduction to Project Management class offers training in the basic skills that a Business Analyst, Product Manager, Technical Lead and a Project Manager would use to effectively manage an IT Project. The participants will learn the important skills of how to scope and plan projects for IT initiatives.
The seminar focus is on:
- Learning the basic concepts for project management
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Facilitated Session Leader
Designed to help participants take their facilitation skills to the next level, this 2-day training session will provide participants with detailed quality feedback and two facilitation practice sessions. The workshop provides practice in facilitation techniques needed for conducting workshops and business meetings. The class can also be customized to provide practice facilitating specific
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Learning Use Cases UML and JAD Techniques
This 3-day seminar provides training in the methodology
needed for capturing and modeling the artifacts for Object-
Oriented and Legacy System development. The class provides a
life cycle and techniques used for IT process improvement using
use cases and the Unified Modeling Language (UML).
The seminar focus is on how to:
- Write use cases and build requirements and design models using
the
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From DW Associates Pte Ltd
How to bridge the gap between corporate leadership and entrepreneurial leadership
... techniques.
Who must attend?
This seminar is for line managers, supervisors and team leaders of all levels who need the tools, knowledge, and a process to efficiently achieve improved team results. Any manager wishing to improve his or her approach to leadership.
David Wee
Founder & CEO - DW ASSOCIATES PTE LTD / ASIA SPEAKERS BUREAU (ASB)
Chief Executive for Asia - LONDON SPEAKER
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... techniques.
Who must attend?
This seminar is for line managers, supervisors and team leaders of all levels who need the tools, knowledge, and a process to efficiently achieve improved team results. Any manager wishing to improve his or her approach to leadership.
David Wee
Founder & CEO - DW ASSOCIATES PTE LTD / ASIA SPEAKERS BUREAU (ASB)
Chief Executive for Asia - LONDON SPEAKER
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Resilience Entrepreneurship
...ttend?
==================
This workshop is designed for managers and executives who have to lead people.
CXOs, Entrepreneurs, Professionals and executives in Customer Relationship Management, Advertising, Business Development, Product Development, Brand Development, Operations, Merchandising, Sales, Marketing, Human Resources, Department Head, .and everyone who wants to tap on ideas to
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...ttend?
==================
This workshop is designed for managers and executives who have to lead people.
CXOs, Entrepreneurs, Professionals and executives in Customer Relationship Management, Advertising, Business Development, Product Development, Brand Development, Operations, Merchandising, Sales, Marketing, Human Resources, Department Head, .and everyone who wants to tap on ideas to
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How skillful leaders develop winning competitive strategy and respond to change?
... creativity and flexibility in the work arena. Yet, some managers still resent their subordinates proposing new ideas.
Leadership is irrelevant and managerial excellence ineffective if your organization does not impact the bottom-line. You can t afford to spend your precious time on efforts that will not improve your organization or your career.
Your challenge is to create your vision,
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... creativity and flexibility in the work arena. Yet, some managers still resent their subordinates proposing new ideas.
Leadership is irrelevant and managerial excellence ineffective if your organization does not impact the bottom-line. You can t afford to spend your precious time on efforts that will not improve your organization or your career.
Your challenge is to create your vision,
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How great leaders get great results?
... highly thought-provoking and inspirational seminar helps managers explore what it takes to become a top-rate leader in the new millennium.
At the end of each seminar, participants will work with their colleagues to cultivate a committed and engaged workforce, on this hyper-turbulent world of infinite choices. They will also identify the advantages of having a motivated staff and learn to
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... highly thought-provoking and inspirational seminar helps managers explore what it takes to become a top-rate leader in the new millennium.
At the end of each seminar, participants will work with their colleagues to cultivate a committed and engaged workforce, on this hyper-turbulent world of infinite choices. They will also identify the advantages of having a motivated staff and learn to
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RE-inventing Leadership & Corporate Entrepreneurship
...ew management realities have significant implications for managers striving to fulfill their roles. It is about providing the customer with the ultimate experience. There is also the need for being truly innovative, and hence the need for finding and retaining the talent necessary to make it happen.
This program provides you with an opportunity to study the different models of leadership and
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...ew management realities have significant implications for managers striving to fulfill their roles. It is about providing the customer with the ultimate experience. There is also the need for being truly innovative, and hence the need for finding and retaining the talent necessary to make it happen.
This program provides you with an opportunity to study the different models of leadership and
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How to make competition irrelevant?
...nstorming session.
Who should attend?
Middle to senior managers who want to expand their leadership capabilities as well as those of their subordinates. Individuals who want to leverage corporate entrepreneurship and remain competitive. Attendance by a group of executives and managers from your company is highly recommended as you will understand how people can be influenced to create high
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...nstorming session.
Who should attend?
Middle to senior managers who want to expand their leadership capabilities as well as those of their subordinates. Individuals who want to leverage corporate entrepreneurship and remain competitive. Attendance by a group of executives and managers from your company is highly recommended as you will understand how people can be influenced to create high
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From JZ Partners
Sarbanes-Oxley Meeting the Regulatory Challenge
Understand what Sarbanes-Oxley means for you and your organisation.
This intensive 2-day training seminar is held by compliance and Sarbanes-Oxley expert and trainer George Lekatis. George has more than 17,000 hours experience as a professional speaker and seminar leader. He has lectured several times at international conferences and led seminars in Asia, the USA and Europe.
Highlights:
a
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Understand what Sarbanes-Oxley means for you and your organisation.
This intensive 2-day training seminar is held by compliance and Sarbanes-Oxley expert and trainer George Lekatis. George has more than 17,000 hours experience as a professional speaker and seminar leader. He has lectured several times at international conferences and led seminars in Asia, the USA and Europe.
Highlights:
a
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Basel II From Fundamentals to Latest Thinking
...al Risk or Market Risk
a Head of Compliance
a Project Managers
a Risk management professionals and consultants
a Business analysts involved with Basel II implementation
a IT and Information Security Managers
Course highlights:
a What is Basel II?: A broad overview of modern risk management and capital adequacy, putting the new Accord in context
a Learn how to comply at the
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...al Risk or Market Risk
a Head of Compliance
a Project Managers
a Risk management professionals and consultants
a Business analysts involved with Basel II implementation
a IT and Information Security Managers
Course highlights:
a What is Basel II?: A broad overview of modern risk management and capital adequacy, putting the new Accord in context
a Learn how to comply at the
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From MTI | Management Training India
What the Worlds Greatest Managers do Differently
...lity?
And yet, business like sport, has great coaches or managers.
What sets these few top performers apart from the average majority? They do things differently they First break all the rules and then they begin to do things differently. This seminar will explain what and why and tell you where, when and how to begin to make a difference.
Drew Price, an independently verified
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Strategic Change - The 21st Century Leadership Challenge - In Mumbai
...tury Indian Manager) will enable both experienced and new managers to explore the challenges that strategic management presents and seek their solutions through the development of professional leadership skills. This seminar has been successfully delivered all over Europe and the Middle East, and you will learn a great number of practical skills that you will immediately be able to implement
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...tury Indian Manager) will enable both experienced and new managers to explore the challenges that strategic management presents and seek their solutions through the development of professional leadership skills. This seminar has been successfully delivered all over Europe and the Middle East, and you will learn a great number of practical skills that you will immediately be able to implement
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From Affinity IT Training, LLC
Java Foundation Classes Swing
...ling, top-level,
JPanel and Box containers, common layout managers, basic controls,
bounded range components, table control, menu bar and toolbar,
purpose and usage of JOptionPane, JFileChooser,
JColorChooser and JDialog dialogs,
Pluggable Look and Feel mechanism, JTabbedPane and JScrollPane,
Graphics class features and functionality,
JComponent graphics enhancements,
Graphics2D class and Java
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...ling, top-level,
JPanel and Box containers, common layout managers, basic controls,
bounded range components, table control, menu bar and toolbar,
purpose and usage of JOptionPane, JFileChooser,
JColorChooser and JDialog dialogs,
Pluggable Look and Feel mechanism, JTabbedPane and JScrollPane,
Graphics class features and functionality,
JComponent graphics enhancements,
Graphics2D class and Java
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Java Technology Overview
Introduces key Java concepts,
terminology and current technologies.
Topics include characteristics of Java,
Java application development, the Java language,
object-oriented applications, OO programming in Java,
Java APIs, applets, the Java GUI, network computing with Java,
Java client/server technology, Java distributed technology, and security.
Audience:Developers and managers seeking to
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Introduces key Java concepts,
terminology and current technologies.
Topics include characteristics of Java,
Java application development, the Java language,
object-oriented applications, OO programming in Java,
Java APIs, applets, the Java GUI, network computing with Java,
Java client/server technology, Java distributed technology, and security.
Audience:Developers and managers seeking to
more...
Object Oriented Technology Overview
The Object-oriented (OO) paradigm
is well-entrenched in modern application development.
Topics include: what is OO, designing OO applications,
OO design patterns, developing OO applications,
most popular OO programming languages, component objects,
distributed component objects, OO standards, remote objects,
objects vs. relational databases,
OO databases, and object-XML interaction.
more...
The Object-oriented (OO) paradigm
is well-entrenched in modern application development.
Topics include: what is OO, designing OO applications,
OO design patterns, developing OO applications,
most popular OO programming languages, component objects,
distributed component objects, OO standards, remote objects,
objects vs. relational databases,
OO databases, and object-XML interaction.
more...
Internet Technologies Overview
A survey of internet-specific technologies and architectures,
including: internet model, TCP/IP, streams vs. datagrams,
sockets and ports, addressing, client/server input/output,
server-side web processing, internet Java technologies,
client-side web processing, and internet XML technologies.
Audience:Developers, managers, and non-technical staff who are unfamiliar with the myriad technologies
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A survey of internet-specific technologies and architectures,
including: internet model, TCP/IP, streams vs. datagrams,
sockets and ports, addressing, client/server input/output,
server-side web processing, internet Java technologies,
client-side web processing, and internet XML technologies.
Audience:Developers, managers, and non-technical staff who are unfamiliar with the myriad technologies
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Enterprise Technologies Overview
This is an exciting and information-packed lecture course
which presents a broad view of computing architectures.
This information will prepare and guide all members
of the application planning and development team
to architect, select and design a system.
Information in this course will aid you in your selection of appropriate,
cost-effective, long-term technologies.
Audience:Developers and
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This is an exciting and information-packed lecture course
which presents a broad view of computing architectures.
This information will prepare and guide all members
of the application planning and development team
to architect, select and design a system.
Information in this course will aid you in your selection of appropriate,
cost-effective, long-term technologies.
Audience:Developers and
more...
Web Technologies and Architectures Overview
A survey of web-specific technologies and architectures,
including: conventional web technologies, Java technologies
(including independent, J2EE and model 2 technologies),
Microsoft technologies, database accessibility,
XML technologies, and web service integration.
Audience:Developers and managers seeking a high-level understanding of Web Application Architectures and design alternatives.
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A survey of web-specific technologies and architectures,
including: conventional web technologies, Java technologies
(including independent, J2EE and model 2 technologies),
Microsoft technologies, database accessibility,
XML technologies, and web service integration.
Audience:Developers and managers seeking a high-level understanding of Web Application Architectures and design alternatives.
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