Instructor Led Managers Training in Canada - Training Resources

Motivation Training Motivating Your Workforce This workshop helps supervisors and managers create a more dynamic, loyal, and energized workplace. It is designed specifically to help managers and supervisors understand what employees want, and to give them a starting point for creating champions.  more...

Scope Definition for Large Complex Projects This 1 day seminar is designed for experienced project managers & planners who are ready to become involved with large, complex projects. The seminar presupposes a basic knowledge in developing & using basic project charters & work breakdown structures.  more...

MS Project Workshop - sfc This course enables you to use Microsoft Project 2003/ 2007. This is a highly effective tool to manage projects and is ideal for project managers, team leaders and team members who are new to the project management tool.  more...

Leadership Certification Program - icsa This program is designed for Directors, Managers, Supervisors, and Team Leaders who will gain the tools and knowledge to improve their people management and operational skills.  more...

IT Risk Management - Nexient For Project Managers & Business Professionals who want to learn a proactive approach to threat & opportunity based on a clear understanding of the powerful nature of both qualitative & quantitative approaches to risk management in an IT environment.  more...

Microsoft Office Project Server 2007 Managing Projects Intended for experienced project managers & schedulers. These individuals are capable of managing projects in the MS Office Project 2007 EPM environment, including project & non-project efforts, risks, issues, documents, task progress, & timesheets...  more...

Introduction to Business Analysis 3 day course ... of their role, accountabilities and activities Project Managers who incorporate the Business Analyst role within their functional activity sets Business Managers who work within a project environment, and who interface with Business Analysts and Project Managers Learn How to: Define the role of the business analyst throughout the phases of a project Explain the range of tasks that a  more...

Project Level 2 UOA Microsoft Project is a valuable tool that allows project managers, business managers, and planners to manage schedules and resources as well as track project costs. Microsoft Project has tools to assist you in setting up and managing projects.  more...

Project Management Preparation PMP - Saturdays This course will develop your skills in Project Management as well as prepares you to write the Certification Exam on PMI & CAMPM. Designed for :Project Managers, Team Leaders, Team members who want to formalize their experiences & skills set  more...

Project Planning for Success - CTE This course is designed for current and potential project managers, as well as key staff working in project oriented fields who are seeking to acquire the essential skills and tools necessary for effective project planning.  more...

Project Level 1 - UOA Microsoft Project is a valuable tool that allows project managers, business managers, and planners to manage schedules and resources as well as track project costs. It also has tools to assist you in setting up projects quickly and easily.  more...

Results Centred Leadership Results Centred Leadership focuses on a paced learning system that is designed to change behaviour and sustain the new behaviour. We help managers become better leaders by focusing on skills that are proven to increase employee engagement and retention.  more...

Vendor Selection A Collaborative Approach The course covers what project managers need to know to influence the contracting process to establish more effective, long-term, win-win relationships with capable, compatible partners.  more...

IT Security - itplanit This course is intended for managers or employees who wish to increase their practical knowledge of Information Security.  more...

PMP Exam Preparation Designed for Project Managers preparing to write the PMP exam & prefer to develop their own personal study plan. Reduce your study time in half by focusing only on relevant exam topics; Test taking strategies to help answer any question correctly & more  more...

Human Resources Training HR for the Non HR Manager Many Managers & supervisors are expected to deal with some HR issues. They may be asked to take part in developing job descriptions, sit in on interviews or take responsibility for discipline. This workshop will teach those managers some HR concepts.  more...

Finance for the Non Financial Manager This unique two-day seminar is an extraordinary opportunity for corporate managers to delve into the world of corporate finance and understand the financial decision making processes!  more...

Consulting Fundamentals - nexient Designed for project managers, business analysts, IT professionals, engineers & others in technical roles who are new to the consulting role & are seeking to become practitioner technical consultants or wish to become more consultative in their work.  more...

Project Execution and Control Designed for current &potential project managers responsible for managing scope, time, cost &facilitating processes during project execution. Those accountable for specific project deliverables or work in a PM Office will also benefit from this course.  more...

Entry Level Managers The ABCs of Supervising Others Designed to help participants overcome many of the supervisory problems they'll encounter in their first few weeks as a boss. Dealing with the many problems a new supervisor encounters isn t easy, but it doesn t have to lead to discouragement.  more...

Requirements Management A Key to Project Success An action-packed, integrated case study will provide experienced project managers, who already have experience with the basics of requirements management, the opportunity to practice new skills in a supportive learning environment.  more...

Project 2003 Introduction - cldouglas This course introduces users to Microsoft Project 2003. The software is designed for project managers who need a desktop tool to manage their projects in a way that it will improve your ability to organize work as well as communicate effectively through user-friendly tools. This course will teach you how to do that, as well as introduce you to the basic commands, functions, and capabilities of  more...

Management Skills Workshop Part 1 Days 1 2 3 The Program s goal is to provide managers with the knowledge & skills to get things done more efficiently through better management of their organization s human capital.  more...

Environmental Statistical Analysis for Effective Cost Reduction-Epic Statistical analysis is being increasingly used in environmental assessment and monitoring projects. Consequently, a growing number of professionals are involved with statistical studies, both as technical experts and as project managers coordinating the activities of technical experts. This course is designed to familiarize participants with modern statistical methods for the analysis of  more...

Effective Communications for Consultants Designed for project managers, business analysts, IT professionals, engineers & others in technical roles who are either seeking to become practitioner technical consultants, or who wish to become more consultative in their work.  more...

Support Center Manager Intended for IT support center managers and supervisors who manage both the strategic and tactical aspects of their organizations, and those seeking HDI Support Center Manager certification.  more...

Management Training and Leadership Development Course for New Managers Supervisors Your success and hard work have earned you a promotion to Manager. Do you know how to plan your success , effectively mentor & motivate your team & manage conflicts, manage projects & create budgets?  more...

Microsoft Office Project 2007 Managing Projects- Nexient This course is intended for both novice and experienced project managers and schedulers. These individuals would be involved in or responsible for scheduling, estimating, coordinating, controlling, budgeting, and staffing of projects and supporting other users of MS Office Project. A familiarity with key project management concepts and terminology is recommended as well as basic Windows navigation  more...

Quality for Project Managers -Nexient This 3 day course is intended for Project Managers and Business Professionals who want to learn the essentials of project quality management and its vital link to business success.  more...

Scheduling and Cost Control- Nexient This 4 day course is ideal for Project Managers or Business Professionals who want to focus on managing the constraints faced in any project; limits on time, human resources, materials, budget and specifications.  more...

ITIL Foundation v.3 (3 days) This course provides IT Managers and Practitioners with a practical understanding of the key concepts, principles, processes and functions that enables successful IT Service Management provision. It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL best practice service lifecycle approach.  more...

Risk Management 3 day course - Nexient ...Managers and Business Professionals who want to learn a proactive approach to threat and opportunity based on a clear understanding of the powerful nature of both qualitative and quantitative approaches to risk management. Learn How To: Use a practical, eight-step process to manage project risk Identify threats and opportunities and weigh their relative value in your project Control  more...

Scheduling and Cost Control 4 day course - Nexient ...Managers or Business Professionals who want to focus on managing the constraints faced in any project; limits on time, human resources, materials, budget and specifications. Learn How To: Use the work breakdown structure to develop a network diagram Calculate schedules using PERT/ CPM Identify, assign, and tabulate resource requirements Predict costs and work time using specific  more...

Negotiation Skills for Project and Contract Managers 3 day course -nexient ...rnal and external negotiation situations faced by project managers. Short on lecture and long on practice, this course provides participants the opportunity to experience one-on-one negotiations. You will learn how to analyze your own and the other party's negotiation style, diffuse conflict and turn it into an advantage, and negotiate more effectively. You will also learn how to negotiate  more...

Software Development for Testers ...rall software development life cycle employed by project managers, systems analysts and software designers. Testers must understand the development strategies that are being taken by the project teams so that they can effectively plan corresponding testing activities. This is a survey course that examines the various software development life cycle models typically used by used by  more...

Smart Manager Witz SmartMANAGERa Training guides you in the development of the performance skill sets every manager needs to master a regardless of how long you have been managing. This highly proactive course delivers team management skills and refines your ability to adjust to changing circumstances to produce original solutions that drive performance. WHO SHOULD ATTEND: Managers, supervisors, team  more...

Financial Management for Project and Contract Managers This 3-day course is so packed full of vital topics that many students refer to it as a "mini-MBA experience" . Take advantage of this opportunity to get a firm grasp of the financial management issues that can affect your projects.  more...

Program Management ...managers. Learn How to: Increase the effectiveness of an organizationa s approach to program management Initiate and organize a large-scale program to implement business strategy Manage stakeholder relationships effectively Manage, execute and control a successful program consisting of multiple, related projects Establish and implement program governance to ensure consistent  more...

How to Gather and Document User Requirements - nexient ...of their role, accountabilities and activities. Project Managers who incorporate the business analysis role within their functional activity sets. Business Managers who work within a project environment, and who interface with Business Analysts and Project Managers Learn How to: Define the role of the business analyst in the requirements process Effectively document a solution's vision  more...

Analysis and Problem Solving for Consultants 2 day course ...managers, business analysts, IT professionals, engineers and others in technical roles who are either seeking to become practitioner technical consultants, or who wish to become more consultative in their work with their internal or external clients. Course Synopsis: From a client's perspective, the primary responsibility of a consultant is to analyze a problem or opportunity, apply  more...

Negotiation Skills for Project and Contract Managers - nexient ...rnal and external negotiation situations faced by project managers. Short on lecture and long on practice, this course provides participants the opportunity to experience one-on-one negotiations. You will learn how to analyze your own and the other party's negotiation style, diffuse conflict and turn it into an advantage, and negotiate more effectively. You will also learn how to negotiate  more...

Negotiation Skills for Project and Contract Managers ...rnal and external negotiation situations faced by project managers. Short on lecture and long on practice, this course provides participants the opportunity to experience one-on-one negotiations. You will learn how to analyze your own and the other party's negotiation style, diffuse conflict and turn it into an advantage, and negotiate more effectively. You will also learn how to negotiate  more...

Quality for Project Managers - nexient Learn How To: Integrate project quality management into the entire project life cycle Use five steps to plan effectively for project quality management Use five steps to assess and improve your organizationa s current quality capabilities to ensure that projects will meet specified quality standards Ensure customer satisfaction by monitoring results using project quality control tools  more...

Introduction to Business Analysis - nexient ... of their role, accountabilities and activities Project Managers who incorporate the Business Analyst role within their functional activity sets Business Managers who work within a project environment, and who interface with Business Analysts and Project Managers Learn How to: Define the role of the business analyst throughout the phases of a project Explain the range of tasks that a  more...

Motivating A Team 'This workshop will help supervisors and managers create a more dynamic, loyal and energized workplace. Designed specifically to help managers and supervisors understand what employees want/ need, and to give a starting point for creating champions.  more...

Managing People From A Human Perspective ...managers who wish to optimize the performance of their workgroup. It begins by exploring personality types in the interest of helping the manager gain insights into their team composite and using this knowledge to develop approaches for improving performance. It also deals with best practices for handling performance problems, team-building, hiring, and providing effective feedback. The  more...

Essential Training Skills ...oo important to leave to chance. This workshop will equip managers, supervisors and new trainers with essential and practical training skills that will enable them to train with confidence and proficiency. The opportunity to practice these skills in a safe environment will be a key benefit of this training workshop. LEARNING OBJECTIVES * Recognize the importance of considering the  more...

Principles of Human Resource Management 3 Days ...managers and supervisors are expected to deal with some human resource issues. They may be asked to take part in developing job descriptions, sit in on interviews, or take responsibility for discipline. This comprehensive workshop will introduce those managers to human resource concepts. We will walk you through the hiring process, from performing a skills inventory to conducting the interview;  more...

Principles of Human Resource Management (3 Days) This comprehensive workshop will introduce those managers to human resource concepts. We will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring, such as diversity , compensation, and discipline.  more...

ITIL v1v2 Managers to ITIL v3 Diploma Bridging The course is intended to bridge the gap between the ITIL v2 Managera s Certificate in IT Service Management and the ITIL v3 Diploma in IT Service Management. 5th day is set aside for the exam. It is recommended that students who take this course should have the Excel 2003 intermediate prerequisite or have equivalent knowledge. The course is designed for individuals who already hold  more...

Conflict Resolution Negotiating Win-Wins ...nd problem solve are an invaluable set of skills that all managers, team leaders and team members need to help build high performing, collaborative teams. This workshop provides all participants with a simple, direct way to understand the different fears that drive much of the conflict and resistance they see. Participants will gain confidence in their ability to confront issues and reach  more...

Critical Elements of Customer Service ...they deliver what they promise? Are your customer service managers managing the a critical elements of customer service?a This workshop will provide tangible customer service skills to employees of all levels so that customers feel assured that they have chosen the right organization to give their business to. In this global economy, competition abounds. Drive your customer loyalty and  more...

Project Management Essentials ...mental level 3-day course is designed to give new project managers and project team members the essential tools they need to deliver successful projects. This course covers the complete project lifecycle, from initial project proposal and definition, through project implementation, and finally to the often neglected project completion phase. This is our most popular course, it is  more...

Resilient Thinking for Leaders ...Managers in stressful environments have to do more than cope with stress. They must be clear headed thinkers in their leadership role. This sturdiness is needed to provide a solid foundationfor leadership and decision making at critical times. Participants who complete this program will feel empowered with a new outlook about the way they take in and process information. They will be smarter  more...

Budget and Cost Planning ...managers in todays business world, its essential to have a working knowledge of finance. We all play a role in our organizations finances, whether we realize it or not. For those who dont have training or a background in finance, you may be at a disadvantage as you sit around the management table. Understanding the cycle of finance will help you figure out where you fit into your companys  more...

TRA - IT Security Harmonized Threat and Risk Assessment Workshop (5 Days) ...tioners (those who conduct TRAs), risk management program managers (those who review and recommend risk mitigation strategies based on TRA results), staff supporting the TRA process (auditors, legal, human resources, corporate security, IT operations, etc.) and senior risk management executives (those who fund risk management programs and assume residual risk for their organizations). For more  more...

We Care Customer Service Training Location: Toronto Date: 2008-05-15 List Price: $225 Offered Price: $180.00 Seats Available: 2 The We Care Customer Service seminar offers managers and frontline staff new ways to provide exceptional customer service. The seminar offers: - Practical skills - Small group discussion - Time to ask questions For more information please call 1-877-313-8881 or copy this link into your browser:  more...

Critical Skills for Supervisors and Managers Location: Ottawa Date: 2008-01-22 List Price: $1495 Offered Price: $995.00 Seats Available: 2 Module 0: Introductions, Learning Objectives, Agenda Module 1: Pre-assignment Discussion - skills Inventory for Supervisors" Module 2: The Role of the Supervisor Module 3: The Thinking and Planning Process Module 4: Leadership Module 5: Day 2 Reconnect Module 6: Working As a Team Module 7:  more...

Making the Transition to Management - 2 Day Seminar ...nd effective work styles * Build alliances with peer Managers * Master the basics of coaching, communication, motivation, delegation and performance management * Practice your listening and feedback skills * Become an effective member of the management team What You Will Cover * How to build successful relationships with Managers, peers and direct reports *  more...

Maximize Revenues - Minimize Headaches - Sales Training Seminar ...rson not because of him/her. Attention business owners, managers, supervisors, sales professionals: Consider the following: Would you like to sell more stuff, more easily, more often? Is competition today more fierce & cutthroat than in the past? Are your customers more fickle & demanding than ever before? Do you find yourself talking Price more & more frequently? Would you like less  more...

Team Synergy Workshop The Kolbe System can be used to analyze existing as well as potential teams based on individual Kolbe Index results, giving managers and senior leaders the capability to predict and manage team performance. This program includes individual Kolbe Indexes, A team Synergy Report, and a one-day workshop. It offers a cost-efficient means of debriefing the Kolbe Indexes.  more...

The Genius Inside Workshop Series The Genius Inside Workshop Series is an adapted version of a leadership development coaching program designed for groups. Ita s the perfect solution for organizations with budgetary constraints who want coaching for managers, executives and leaders. The workshops are interactive and efficient. At the outset of the program, personal effectiveness is linked to job  more...

The Genius Inside Coaching Program ...eal Estate Investment Services Ideal for executives or managers facing challenge or change and other employees gearing up for advancement, The Genius Inside is a unique coaching program designed to discover, perfect and leverage the power of your Genius Inside - a distinct set of qualities, values and strengths that exemplify your personal brand. "The Genius Inside has really helped me  more...