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Managers Training Seminars and Classes
From Jack Quinn Solutions, L. L.C
CPSM Certification Coaching Online Course - ...is focused on Exam #3 which is geared toward supply chain managers and what it takes to be a successful industry leader. This final portion of the Boot Camp will cover supply management in general, effective managerial performance skills, and leadership and communication skills in supply management. Price CPSM Certification Coaching is an extremely competitive option for preparing  more...
From Resources Unlimited
Everything DiSC Management Virtual Showcase Learn how the easy-to-use Everything DiSC ® Management training program from Inscape Publishing can teach your managers to bring out the best in each employee. Inscape Publishing is hosting ninety-minute webinars for Resources Unlimited to introduce our clients to the new Everything DiSC ® Application Library of training products including online DiSC Profiles, facilitation materials,  more...
From TypeLabs
TypeLabs presents 8 Keys to Self-Leadership with Dario Nardi instructor led trainingon-line e-learning cbt (computer based) We explore 8 ways that you can highlight and leverage your own and others' contributions to organizations. Specifically, we look at eight key strength areas, skill-building activiates to gain proficiency in those areas, and coaching questions to move people and teams. Participants receive a 5-page handout to review beforehand. This program is aimed at trainers, coaches, and managers, and uses the  more...
TypeLabs presents Really Me Coaching People Through Type-related Blindspots with Pam Fox Rollin instructor led trainingon-line e-learning cbt (computer based) This program is for executives, coaches, consultants, managers, counselors and others who help people develop. You'll learn how effective use of type models make it easier to help those you lead or coach see their blindspots in low-stress, yet high-impact ways. Suitable for beginning, intermediate, or advanced experience with any personality type model.  more...
From People Biz Inc.
Coaching Skills for Managers Webinar COACHING SKILLS FOR MANAGERS | Thursday, April 12, 2012 | 1: 00 PM a 4: 00 PM CST Led by Deborah Huyer Maybe you do not have to know it all or do it all? Join us for a lively discussion about coaching versus managing. Learn how to grow and develop your employees and reap the benefits of leading versus managing. (Master Communicator is a prerequisite for this course.) Register Here:  more...
From The College of Call Center Excellence
Call Center Workforce Management Certification - Live Online - August 1-3 2012 on-line e-learning cbt (computer based)study at homeworkshop / seminar ...ce Management Certification training course for workforce managers covers the entire workforce management process from the gathering of data to the production of forecasts, schedules, and budgets. We include lessons that benefit attendees from any sized organization, large and small, with real-world examples of solutions that work in practice - not just theory. When this learning is expanded to  more...
Call Center Workforce Management Certification - Live Online - April 4-6 2012 on-line e-learning cbt (computer based)study at homeworkshop / seminar ...ce Management Certification training course for workforce managers covers the entire workforce management process from the gathering of data to the production of forecasts, schedules, and budgets. We include lessons that benefit attendees from any sized organization, large and small, with real-world examples of solutions that work in practice - not just theory. When this learning is expanded to  more...
From HR Learning Center LLC
LABOR RELATIONS TRAINING ...managers to do is to manage effectively in a represented environment. This is all the more true when your managers, who were used to managing in a non-represented environment, all of a sudden have to deal with labor relations issues for the first time. We will assist your managers in dealing effectively with the labor relations process and will provide an in-depth review of your current  more...
From Hiring To Firing What Every Manager Needs to Know instructor led trainingon-line e-learning cbt (computer based) ...tigation. Learn how to protect your company and yourself (managers can be held personally liable under most state fair employment laws, for example under New York Statea ™s Human Rights Law). This employment law seminar will review the life cycle of employment from hiring to firing and review the impact that each of the employment discrimination laws has on each phase of employment. This  more...
Top Tips For Managers to Prevent Harassment in your Workplace ...managers to understand what their responsibilities are and learn tips to help them prevent harassment in the workplace. This interactive, informative sexual harassment prevention training, "Top 10 Tips for Preventing Harassment in Your Workplace," will provide the tips that managers should not be without. It includes a definition of sexual harassment and discussions of quid pro quo and  more...
HIRING DOS AND DONTS ...is one-hour on-line live interactive webinar will provide managers with top tips to avoid liability when hiring employees. Learn what questions you can and cannot ask during the interview process. Learn how to avoid asking questions that can lead to discrimination claims later on. Also, learn what employment-at-will really means and how to avoid losing your right to hire or fire at-will.  more...
TOP TIPS TO AVOID LIABILITY WHEN FIRING EMPLOYEES ...ive on-line webinar will provide all the information your managers need to know to prevent liability when terminating employees. HR Learning Center will provide tips on providing documentation to support your termination decision and avoid claims of discrimination when terminating empoyees. We will also provide information on ways to avoid claims of wrongful discharge and breach of implied  more...
TOP 10 FMLAADA MISTAKES EMPLOYERS SHOULD AVOID Learn how to avoid the pitfalls of the FMLA and ADA. Get the latest on the Amendments to the FMLA and ADA as well as the Department of Labor revisions to the FMLA Regulations. Stay Informed! This one-hour live on-line webinar provides all the information that you need to know to ensure compliance with the FMLA and ADA. Learn how to recognize a serious health condition and how to designate that  more...
From Webucator
Sales Training ...anagement. Students will learn how to be successful sales managers, select sales professionals, build unity and trust in a sales team, interview successfully, train sales professionals, set performance standards, and conduct performance evaluations. Course activities also cover choosing a territory strategy, conducting territory reviews, developing and using sales forecasts, conducting sales  more...
Managing Difficult People Training This Managing Difficult People training course teaches students to address difficult people according to their specific behavior. Students will have the opportunity to meet with several Marketing Department team members to address their difficult personalities, follow the guidelines for managing difficult people to decrease the department ' s turnover rate and meet the release date for a new  more...
Java EE Seminar for Managers instructor led training ...is designed specifically for non-programmers -- analysts, managers, technical writers, and anyone who desires a good conceptual understanding of Java EE while not needing to drill down into the details of particular APIs or runtime specifications. Developers may also find this course quite useful as a starting point for one or more of our courses in specific Java EE technology -- it gives a  more...
Diversity and Cross-Cultural Business Communication Training ...he workplace for employees, supervisors, team leaders and managers. Students will learn what diversity is and how it influences their relationships with others, and how to differentiate between-and overcome-stereotyping, prejudice, and discrimination. Students learn how communication skills help in managing a diverse workforce and how diversity influences relationships between co-workers.The  more...
SharePoint 2007 Operations Training This SharePoint training class focuses on SharePoint Operations and targets administrators interested in learning every aspect of managing a SharePoint 2007 Server farm. This includes integration with applications like IRM, ForeFront, and Performance Point.This SharePoint training course is designed for individuals who access information on a Windows SharePoint team site or SharePoint site owners  more...
SharePoint 2007 End User Training In this SharePoint training class, students will learn how to fully utilize 2007 Microsoft Office system applications in your SharePoint 2007 environment. The SharePoint end user course will be walk you through all of the basic features of Windows SharePoint Services (WSS) and Microsoft Office SharePoint Server (MOSS) sites with many hands-on activities.This SharePoint 2007 course is designed for  more...
Web Accessibility and Section 508 Training for Experienced Web Designers instructor led training In this web accessibility course, students will learn why and how to create websites that meet the Section 508 standards for website accessibility. This class targets web designers - i.e, the people who will be responsible for creating the accessible pages. Students attending his class are expected to have expert knowledge of HTML and at least intermediate knowledge of CSS. If you are  more...
MOC 6421 - Configuring and Troubleshooting a Windows Server 2008 Network Infrastructure This Windows Server training class provides students with the knowledge and skills to configure and troubleshoot a Windows Server 2008 network infrastructure. Students will learn to implement and configure secure network access and implement fault tolerant storage technologies. Students will gain an understanding of the network technologies most commonly used with Windows Server 2008 and  more...
MOC 5928 - Managing Projects This Microsoft Project training class provides students with the knowledge and skills to initiate, plan, execute, monitor and control, and close enterprise projects by using the Microsoft Office Project Server 2007 enterprise tool.This is the second class in the Microsoft Office Project 2007 Official Curriculum series and covers the Microsoft Enterprise Project Management (EPM) Solution.This  more...
MOC 5927 - Microsoft Office Project 2007, Managing Projects This Microsoft Project training class provides students with the knowledge and skills to build, maintain, and control well-formed project plans.This is the first class in the Microsoft Office Project 2007 Official Curriculum series and serves as the entry point for other Microsoft Official Curriculum (MOC) courses covering Microsoft Office Project 2007 and the Microsoft Enterprise Project  more...
From Manufacturing Executive Institute
How to Conduct an Effective Monthly Variance Review Meeting ...ow corrective actions are routinely executed. Great plant managers always conduct a routine a Variance Review Meetinga each month, challenging their direct reports to explain all significant variances from plan. These variances are usually, though not always, stated in terms of dollars. Specific variance that great plant managers have a tendency to routinely review, include: + Closed  more...
A Case for Routine Use of Statistical Process Control SPC in Manufacturing You are invited to attend the Manufacturing Executive Institutea ™s FREE February 2011 3rd Thursday - a Operations Improvement webinar, A Case for Routine Use of Statistical Process Control (SPC) in Manufacturing. Statistical Process Control is a term that describes a process for predicting failures and methodically determining the underlying cause(s) before the predicted failures can  more...
Demystifying the Calculations of Efficiency Utilization and Productivity You are invited to attend the Manufacturing Executive Institutea ™s November 2010 3rd Thursday - a Operations Improvement Series FREE webinar, Demystifying the Calculations of Efficiency, Utilization & Productivity. Given enough time, important terms always seem to morph and get used interchangeably. This is true with many daily terms we use in business. Worse, when important terms  more...
From GlobalCompliancePanel
Risk Management in IEC 60601-1 Third Edition - Webinar By GlobalCompliancePanel IEC 60601-1 Third Edition was released in late 2005. It is a new philosophy in standards for medical electrical devices to accommodate rapid advances in technology. This new philosophy has been difficult for test houses and compliance bodies to absorb and develop test strategies. Currently, the EU and Canada have announced May 31-June 1, 2012 as the date when the Second Edition will be  more...
Introduction to Contamination Control Master Plans - By GlobalCompliancePanel Why you should attend: Manufacturers of human medical products have established myriad control programs to comply with FDA regulations regarding control of product contaminants. However, due to variable emphasis being placed on each of these control elements by FDA auditors, most manufacturers have developed their programs in a piecemeal fashion. Thus, each element in a manufacturer's control  more...
Practical Laboratory Statistics This presentation will attempt to remove the fear of statistics that most people share. We will not spend much time on complex equations. Rather, we will focus on the concepts of statistics, and how you can use these concepts to interpret your laboratory results. Our focus will be on using basic spreadsheet functions to compare data sets generated from many different kinds of test equipment.  more...
Understanding At-Will Employment and Using That Knowledge to Manage Better by trainHR This webinar will improve your understanding of "at-will" employment, how it impacts you every day at work, and why it's so important for you to manage and supervise in a way that preserves it.  more...
Validating Radiation Sterilization for Medical Device Industries by gcp Gamma and E-Beam radiation has used for sterilization of medical devices for over 50 years. Both methods are validated following the same principles and standards. This webinar will provide an overview of the requirements to validate medical devices for both Gamma and E-Beam sterilization. Validation is based on the international standard ISO 11137-1: 2006 and ISO 11137-2: 2006. In this one  more...
Breakthrough Performance Management that is Practical Effective and User-Friendly ...Why should you attend: Most employees hate appraisals and managers tend to dislike them even more. The annual bloodletting ritual called evaluations is designed to find one's faults and shortcomings in a vieled attempt to encourage improved performance. This negative interaction destroys morale and hurts productivity. Learn a 21st-century approach to performance management that emphasizes the  more...
The Law and Psychology of Mental Health Issues at Work Substance Abuse Depression and the Bermuda Triangle of the ADA the FMLA a ..., and how to directly address mental health problems with managers and employees. Why you should attend: Rrisk of litigation if psychiatric disabilities aren't handled correctly, mental illnesses are one of the most treatable disorders but only a third of individuals who have them get help, this costs organizations millions of dollars each year, Areas Covered In the Seminar: How the ADA,  more...
Document Retention and Destruction You should attend this webinar to be sure both you and your staff in charge of records understands the responsibility and importance of knowing and following proper procedures. When auditing how information is kept by Human Resource Departments, many questions come up regarding where records are kept, how long they should be kept and when and how they should be destroyed in order to stay in  more...
Coaching and Mentoring for High Performance by TrainHR Coaching and mentoring are critical skills that every manager should be engaged in order to develop the competence and confidence of employees. Great organizations achieve their full potential because they have exceptional people. But few people are born great. Nor are most people exceptional the day they begin work. They become high performers after they have been trained and given the  more...
New Perspectives on Leadership by TrainHR Few topics in management generate as much interest as the topic of Leadership. The abiding preoccupation with this subject is reflected not only in the substantial amount of academic research whose objective is to understand the secrets of successful Leadership.  more...
Winning Presentation Skills Put Power Punch and Pizzazz into Your Presentations by TrainHR If you want to project poise and professionalism, captivate your listeners, persuade people to act on what you say and develop comfort and confidence this session is for you.  more...
Preventing Harassment in the Workplace by TrainHR This webinar will concentrate on what is considered sexual harassment as well as covering other types of harassment in the workplace. It will review the laws protecting employees from harassment and the recourses employees have. It will define who is covered and describe the two main kinds of sexual harassment in the workplace. It will cover what should be in an effective Harassment policy, how  more...
Auditing and Administrating Human Resources Policies and Practices by TrainHR This webinar will concentrate on making sure you have current human resources policies that are in compliance with applicable laws and convey the desired practices in your organization. Policy should be reviewed and updated periodically and through this webinar you can review your current policies, clarify policies for easier administration, and perhaps add new policies others to address new  more...
Valuing and Understanding Diversity in the Workplace Today by TrainHR This webinar will concentrate on the definition of diversity today and the many different aspects of a diverse workforce. We will cover areas of sensitivity and inclusion as well as legal considerations for protected classes and the business case for diversity. We will explore assumptions, beliefs, generalities, discrimination, prejudice, perception, and stereotypes. We will cover changing  more...
Bullying in the Workplace by TrainHR This webinar will concentrate on the definition of diversity today and the many different aspects of a diverse workforce. We will cover areas of sensitivity and inclusion as well as legal considerations for protected classes and the business case for diversity. We will explore assumptions, beliefs, generalities, discrimination, prejudice, perception, and stereotypes. We will cover changing  more...
Effective Employee Performance Documentation Elements and Techniques by TrainHR Communicate better, improve performance, and defend yourself from legal challenges by producing more effective performance documentation. Employees are more productive when they know what is expected of them. Employee discipline is easier when documents are in order, and high standards are met when directions are clear. Learn simple, stress-free methods for collecting the right information,  more...
HR Metrics for the Human Resource Executive by TrainHR In this webinar we will discuss measurements and ratios that will be meaningful to the Human Resources Department and the Executive Team in determining successful use of human capital. Human Resources uses both left and right brain thinking to achieve its objectives and key metrics for both will be covered. We will also give you practical ongoing measurement tools that should apply to all types  more...
Dress Code Nightmares How to Deal with them and How to Prevent them by TrainHR This practical webinar teaches HR professionals and small business owners how to avoid harassment or discrimination claims that can arise from poorly handled - or inconsistently enforced - dress code issues. It provides specific guidance on how to talk about some of the most difficult topics there are - body odor, inappropriate dress, an unkempt appearance, etc.  more...
How to Conduct an Offensive Behavior Investigation by TrainHR This program will help you understand how to conduct discrimination and harassment investigations. Learn how to avoid the legal pitfalls of conducting discrimination investigations. Learn how flawed investigations can cause nightmares for employers. Understand when you need to call in a professional to conduct your investigation. Receive updates on the most recent cases on these issues and  more...
Emotional Intelligence What it is and Why it Should Matter to You by TrainHR The most important "e-term" you may learn in 2011 is emotional intelligence. Experts say it can make or break careers and elevate executive leadership to higher levels of success, so what are the best moves and worst emotional pitfalls you can make? Learn from executive coach and nationally acclaimed author Arnold Sanow what it is and why it matters to the success of executives and the companies  more...
Advanced HR Audit Techniques by TrainHR This webinar provides an update on the status and evolution of HR audits.  more...
How to Create Configure and Manage a Design Inputs - Design Outputs Traceability Matrix utilizing the principles of Lean Documen Design Inputs, Design Outputs, and Traceability matrices present a challenge to almost all industries that apply design controls. Typically, these cause the creation and maintenance of duplicate information across various documents - a major source of errors. This webinar applies the Theory of Lean Documents and the corresponding Theory of Lean Configuration to avoiding these errors, while  more...
Creation and management of a Controlled Document System for a Life Sciences manufacturing plant utilizing the principles of Lean Controlled documents are one of the foundational building blocks of a Quality Management System (QMS) for regulated industries. Too often, controlled documents are cluttered, confusing, and cause many errors due to the way they are created, organized, and managed. This webinar applies the Theory of Lean Documents and the corresponding Theory of Lean Configuration to this key part of a QMS.  more...
ISO 13485 as a Quality Management System for Medical Devices by GlobalCompliancePanel This presentation will help you to understand ISO 13485 and implement a successful quality management system, comparing it to ISO 9001 and FDA & European Union requirements. ISO 13485: 2003 is a quality management system standard specially written for the medical device industry and is on the U S Food & Drug Administration (FDA) list of recognized consensus standards. Medical device firms  more...
Creation and configuration of a Equipment Facilities and Preventive Maintenance System utilizing the principles of Lean Document Proper preventive maintenance and management of process equipment, and facilities is the foundation for any manufacturing process, including many processes not typically thought of as manufacturing.  more...
Creation of DHFs DMRs and DHRs utilizing the principles of Lean Documents and Lean Configuration by GlobalCompliancePanel Design History Files (DHF), Device Master Records (DMR), and Device History Records (DHR) are key building blocks used in the design, development, manufacturing, and cGMP compliance for the Medical Device Industry. Too often, these are cluttered, confusing, and cause many errors due to the way they are created, organized, and managed. This webinar applies the Theory of Lean Documents and also  more...
Failure Mode Effects Analysis FMEA - The Tool of Choice to Improve Product and Process Reliability and Efficiency While Reducin Failure Mode and Effects Analysis is a tried an proven technique to improve the quality, reliability and safety of products and processes in a proactive manner. It has been used successfully for over 60 years in very type of industry and in all stages of product development, process improvement projects. It helps to increase customer satisfaction, by proactively addressing failures that keep us  more...
The Law and Psychology of Mental Health Issues at Work Substance Abuse Depression and the Bermuda Triangle of the ADA the FMLA a This workshop helps HR professionals understand how to navigate the difficult and often murky challenge of dealing with "invisible disabilities." To make matters more confusion, the recent amendments to the A. D.A. have a significant impact on the rights of mentally employees as well as the responsibilities of employers. This practical workshop address both the legal and psychological issues  more...
The Law and Psychology of Mental Health Issues at Work Substance Abuse Depression and the Bermuda Triangle of the ADA the FMLA a This workshop helps HR professionals understand how to navigate the difficult and often murky challenge of dealing with "invisible disabilities." To make matters more confusion, the recent amendments to the A. D.A. have a significant impact on the rights of mentally employees as well as the responsibilities of employers. This practical workshop address both the legal and psychological issues  more...
Document Retention and Destruction by TrainHR You should attend this webinar to be sure both you and your staff in charge of records understands the responsibility and importance of knowing and following proper procedures. When auditing how information is kept by Human Resource Departments, many questions come up regarding where records are kept, how long they should be kept and when and how they should be destroyed in order to stay in  more...
Introduction to Risk Management - ...will provide the fundamentals to risk management that all managers need to comprehend. Regardless of job titles, risk management is a shared responsibility by all managers. Compared to accounting, risk is an immature discipline with a variety of risk frameworks competing to dominate. Based on the new Wiley and Sons book, Essentials of Risk Management, due for publication at the end of 2010,  more...
Introduction to Risk Management - Webinar by GlobalCompliancePanel on-line e-learning cbt (computer based) ...will provide the fundamentals to risk management that all managers need to comprehend. Regardless of job titles, risk management is a shared responsibility by all managers. Compared to accounting, risk is an immature discipline with a variety of risk frameworks competing to dominate. Based on the new Wiley and Sons book, Essentials of Risk Management, due for publication at the end of 2010,  more...
Good Documentation Practices for Laboratory Operations - Webinar By GlobalCompliancePanel Overview: Whether you work in production or in a laboratory or if you conduct investigations or finalize product release, sound data and information is essential to success and compliance. To ensure success and avoid those frustrating, embarrassing discussions of missing or doubtful data, laboratory personnel need to be informed of these requirements, recognize their significance to their job  more...
Information Security Risk Analysis Meeting HIPAA Requirements and the Meaningful Use Objective - Webinar By GlobalCompliancePane ...ation security regulations relevant to health information managers. * Find out what the rules are that health care providers must follow, why they are important, and what the penalties are for not complying, including the new penalties for willful neglect of compliance, which begin at $10, 000. * See how the risk analysis requirement for meeting the privacy and security objective of  more...
The GCPICH Obligations of Sponsors Monitors and Investigators - barriers and solution - Webinar By GlobalCompliancePanel Overview: The principal objective in a new drug development program is to assess the benefit / risk ratio. Learn what the risk information is that must be collected, documented and reported accurately. Learn also how the International Conference on Harmonization (ICH) has been the most outspoken as to what GCP is including a formal listing of the "Principles of GCP" and a definition that is  more...
Auditing an Active Pharmaceutical Ingredient API Contract Manufacturing Organization CMO - Webinar By GlobalCompliancePanel Overview: Auditing an API CMO or any API supplier is a specialty that requires knowledge and experience that is gained through exposure to the unique attributes associated with API manufacturing. API manufacturing has similar regulatory GMP expectations as drug products, but not identical in is specific requirements and application. The nature of API manufacturing and its usual purification  more...
Recalls Vigilance - When to Report Complaints - Webinar By GlobalCompliancePanel Overview: This webinar will acquaint one with the lessons learned from over 30 years of adverse events and complaints. FDA has issued warning letters for failing to properly evaluate medical device complaints for reporting under 803 & 806 regulations. Vigilance reporting is also required in Canada, the European Union and many other countries. Warning letters and recalls are posted on FDA's  more...
FMEA and Risk Management for Medical Devices - Webinar By GlobalCompliancePanel Overview: This presentation will explain the various terms used in risk management and the importance of ISO 14971 & ISO 13485 in the managements of risks during the life cycle of medical devices starting with design and manufacture. FMEA (Failure Mode & Effects Analysis) is only a segment of Risk Management, but quite valuable for assessing Risk as part of Risk Management. Now that EN 1441  more...
21 CFR Part 11 How to Successfully Prepare for and Host an FDA Inspection - Webinar By GlobalCompliancePanel Overview: 21 CFR Part 11 is FDA regulation for electronic signatures and electronic records. It started by the pharma - it is a good regulation for medical and pharma companies but it is also a good guideline for other industries. Why Should You Attend: More and more organizations are striving to "go green" and develop "sustainable" organization's strategies, which almost always includes using  more...
Internal 21CFR Part 11 Compliance Auditing of Computer Systems - Webinar By GlobalCompliancePanel verview: This webinar will provide valuable assistance to all regulated companies that need to validate their systems, including companies in the Medical Device, Diagnostic, Pharmaceutical, and Biologics fields and associated vendors such as contract research, manufacturing, testing and systems. This presentation will describe a proven process for preparing a site for inspection of systems.  more...
Key Factors to Write an Effective Standard Operating Procedure SOP and Work Instructions WIs - Webinar By GlobalCompliancePanel Overview: This webinar is designed to outline the characteristic of an effective work instruction, and Standard operating procedure. The webinar is also designed to help differentiate Work Instructions from Standard operating procedures. Attendees will learn the steps used to write effective work instructions and Standard operating procedures. Why Should You Attend: The current shift in FDA  more...
Design History File DHF Device Master Record DMR Device History Record DHR and Technical File TF - Regulatory Documents Explaine Overview: This Webinar is designed for people involved in document preparation and maintenance, and those who have involvement with documentation. The FDA QSR and the Medical Device Directive specify certain documents or records that should be included in your organization's quality systems - Design History File (DHF), the Device Master Record (DMR) the Device History Record (DHR), and the  more...
The Most Common Problems in FDA Software Validation Verification- Webinar By GlobalCompliancePanel Overview: This webinar will give valuable help to FDA regulated Pharmaceutical, Medical Device, Biotech, Diagnostics and Biological manufacturers. In August 2010, FDA made an announcement affecting virtually every drug, device and biologic firm marketing products in the U. S: "The Agency (FDA) will be conducting a series of inspections in an effort to evaluate industry's compliance and  more...
How to successfully create a Device History Record and keep FDA happy in the process - Webinar By GlobalCompliancePanel Overview: Many companies are confident that their record keeping for the firm's device history records is compliant to the Quality System regulation, yet when the FDA comes calling, FDA 483 DHR cites are written and warning letters, seizures or worse ensue. Internal Audits show the production controls system compliant, yet again FDA writes the firm up. This webinar will review the production  more...
Understanding Attribute Acceptance Sampling including Z14 and c0 Plans -- Webinar By GlobalCompliancePanel ...ing too little and incurring risk? * Do your current managers and supervisors understand how the system works? * Will your ISO 9001 registrar ask for justification of these statistical methods? * Should you start to use these c=0 plans you have heard about? * Can you improve the process? Areas Covered in the Session: * Sampling concepts o With or without  more...
Best Practices for the Implementation and Use of Test Management Tools - Webinar By GlobalCompliancePanel Overview: As anyone that has been involved in a traditional paper-based validation project can attest to the ability to manage the validation deliverables, timelines, resources, tasks and the compliance of the project can be difficult, resource extensive and time consuming. Most paper-based validation practices require many documents that are managed both electronically (in multiple systems)  more...
FDA Clinical Trial Auditing and the due diligence Companies should conduct as part of their monitoring program - Webinar By GCP Overview: The main principle is to follow exactly the signed and approved (IRB + PI) Protocol to the letter. This, in fact, is included on the FDA Form 1572. In the current regulatory climate, GCP Investigator site audits are a part of the clinical trail process. Sponsors should anticipate more inspections and information requests regarding monitoring practices. Many monitoring systems lack  more...
Gowning Systems Used in Cleanrooms Controlled Environments - Webinar By GlobalCompliancePanel Overview: This live webinar concentrates on identifying cleanroom garment systems, how they should be used, management of their supply, and control of human variables. Key benefits of this seminar include: * In-dept understanding of cleanroom garments and their use. * Reduce personnel-related environmental contamination issues. * Achieve satisfactory inspections more easily.  more...
Facilities Cleaning in Cleanrooms and Controlled Environments - Webinar By GlobalCompliancePanel Overview: This live webinar concentrates on proper cleanroom cleaning, and discusses tools, equipment, agents, personnel training, extent, and frequencies. It is a very practical training session intended to assist personnel involved in the design, cleaning, monitoring, and assessment of cleanroom cleaning procedures. The key benefits of this course are: * In-dept understanding of  more...
Calibration and Qualification in Analytical Laboratories - Webinar By GlobalCompliancePanel Overview: Laboratory equipment should be calibrated and/ or qualified to demonstrate suitability for the intended use. Laboratory systems including equipment are amongst key targets of FDA inspections. They are considered high risk systems because they have a high impact on product quality. Despite the fact that equipment calibration and qualification is nothing new and companies spend a lot of  more...
The Use and Mis-use of FMEA in Medical Device Risk Management - Webinar By GlobalCompliancePanel Overview: The purpose of FMEA is to affect the design and the most practical time to do this is when competing designs are being considered, not after choices have been made, contracts signed, and prototypes being built and tested. Of course, there are other reasons for performing a FMEA. FDA requires risk assessment (hazard analysis) but a FMEA conducted late in the product development process  more...
Understanding ISO 13485 vs ISO 9001 for Successful QMS in Medical Device Industries - Webinar By GlobalCompliancePanel Overview: ISO 13485: 2003 is a quality management system standard specially written for the medical device industry and is on the U S Food & Drug Administration (FDA) list of recognized consensus standards. Medical device firms certified to ISO 13485: 2003 will find themselves very closely compliant with FDA's Quality System Requirements under 21CFR 820. This presentation will help you to  more...
Controlled Substances and the Hospital Pharmacy - Webinar By GlobalCompliancePanel Overview: This webinar will cover several recommendations to improve the hospital's Due Diligence when dispensing Schedules II through V controlled substances in a hospital setting and what steps that can be taken to detect and prevent the illicit use or diversion of any controlled substance. Objectives of the Presentation: The following areas are covered: * DEA Office of Diversion  more...
Validation of ExistingLegacy Computer Systems for FDAEU Compliance - Webinar By GlobalCompliancePanel Overview: When existing or legacy computer systems are used in FDA or equivalent international environments they should be validated, a process sometimes called retrospective validation. While the industry is very well familiar with the validation of new systems, there are many questions about existing or legacy systems. This web seminar will give a good understanding on the regulatory  more...
Overall Residual Risk Evaluation - Webinar By GlobalCompliancePanel Overview: This presentation discusses practical methods of performing Overall Residual Risk Evaluation and methods for documenting the results of the evaluation activity. Overall Residual Risk Evaluation requires a cross-functional team to perform the evaluation, which will be an important part of this presentation. Why you should attend: One of the most important Risk Management activities is  more...
Documentation for IEC 60601-1 3rd Edition Compliance - Webinar By GlobalCompliancePanel Overview: In this presentation we will review the certification requirements for documentation of the clauses of IEC 60601-1 Third Edition. The purpose will be to provide medical device manufacturers with information on how to provide certification bodies with the information they need to certify products to the Third Edition in the most efficient manner. By preparing in advance for  more...
Developing the Risk Management Plan - Webinar By GlobalCompliancePanel Overview: This presentation will review the requirements for the Risk Management Plan and discuss practical methods for meeting the requirements. Examples of documentation of the Plan will be presented, including Risk Acceptability Criteria, risk review, verification activities, and information collection activities. While Risk Management Plans can be part of the Quality Plans for a product,  more...
Validating Rapid Microbiological Methods - Webinar By GlobalCompliancePanel Overview: Method validation is the process used to confirm that an analytical procedure employed for a specific test is reliable, reproducible and suitable for its intended purpose. All analytical methods need to be validated prior to their introduction into routine use, and this is especially true for novel technology platforms, such as rapid microbiological methods (RMMs). Because many RMM  more...
Excel Spreadsheets Step-By-Step Instructions for Compliance - Webinar By GlobalCompliancePanel Overview: This interactive webinar provides explicit details and live demonstration followed by a collaborative workshop that explains how to configure and validate a GxP compliant spreadsheet application. What makes this session unique is the combination of step-by-step instructions and the hands on workings of each participant. Bring your laptop and use Excel for your own needs. This session  more...
Efficient Computer System Validation - 10 Easy Steps - Webinar By GlobalCompliancePanel Overview: This webinar details all of the templates used to create validation documentation, usually saving two-thirds of the time and costs. The 10-step risk-based approach to COTS software validation minimized documentation and ensures efficient implementation of new and upgraded computer systems. This experience will prepare you to perform a validation project. Areas Covered in the  more...
Recruiting is Critical to Your Success What is the Secret - Webinar By GlobalCompliancePanel Overview: This presentation will go over the steps required for your recruiting process to be successful. The ability to bring in (recruit) on-time study participants whether they be 'normal healthy adults' or patients with the condition being studied is essential for a CRO, a site, a CPU/ CRU for conducting on-time study starts with the full complement of volunteers. For this reason the  more...
Understanding the Calibration Curve - Webinar By GlobalCompliancePanel Overview: This presentation will provide an overview of the rules and assumptions behind the calibration of analytical instruments. We will discuss how external standard, internal standard, and isotope dilution methods are designed, and learn the situations where each technique is the best option. Whether you use single point calibration, or linear regression, we will discuss the strengths and  more...
Process Validation for Medical Devices - Webinar By GlobalCompliancePanel Overview: This course provides regulatory/ quality professionals, manufacturing engineers, and process development engineers with the knowledge and skills needed to comply with the process validation requirements of the FDA's Quality System Regulation, ISO 13485 and the GHTF Validation guidance N99-10 while offering information on how to implement an effective validation program. The purpose of  more...
Project Management for Clinical Trials - Webinar By GlobalCompliancePanel Overview: This web seminar has been designed to provide you with a clear understanding of project management skills to apply to running clinical trials. It will ensure you gain a clear understanding of the tools and techniques of project management for clinical trial and how they can be applied to your own pharmaceutical projects in the work place. In addition to key project management tools  more...
Introduction to Investment Risk - Credit Market and Portfolio - Webinar by GlobalCompliancePanel ... management is a shared responsibility by a wide range of managers. Compared to accounting, risk is an immature discipline with a variety of risk frameworks competing to dominate. Based on the new Wiley and Sons book, Essentials of Risk Management, (January 2010), this webinar is designed to provide an introduction to an area and discipline that is changing rapidly, especially in the light of  more...
Excel Spreadsheets and FDA Device Regulations - Webinar by GlobalCompliancePanel Overview: This webinar helps you understand the FDA device regulations related to Excel spreadsheets. These spreadsheets can be automated processes and create electronic records. Both of these aspects are regulated by the FDA, so device manufacturers must understand the regulations and how to apply them. The seminar begins with Excel methods to help ensure the spreadsheet produces the results  more...
Introduction to Contamination Control Master Plans - Webinar by GlobalCompliancePanel Overview: This webinar concentrates on the value of creating a master plan for contamination risks within a GMP manufacturing company. It provides an introduction to the creation, implementation, and maintenance of a Contamination Control Master Plan. Key benefits of this seminar include: * Achieve satisfactory inspections more easily * Higher assurance of new medical product  more...
Cleanroom HEPA Filter Testing Certification An Owners Guide - Webinar by GlobalCompliancePanel Overview: This webinar concentrates on identifying and discussing testing and certification requirements associated with cleanrooms. The key benefits of this course are: * In-dept understanding of industry standards, processes, and criteria for testing cleanrooms and HEPA filters * Achieve satisfactory inspections more easily * Higher assurance of new medical product approvals  more...
Understanding the Technical Requirements of 21 CFR Part 11 - Webinar by GlobalCompliancePanel Overview: Although Part 11 has been around for over a decade, lack of visibility can sometimes render compliance with this regulation an afterthought. Due to serious inefficiencies and non-conformance issues associated with trying to address Part 11 late in the system lifecycle, it is important to give the technical requirements due consideration early in the process. A good understanding of  more...
International Financial Reporting Standards The Basics - Webinar by GlobalCompliancePanel Overview: Where business is concerned the world is becoming a smaller place. Trade boundaries are disappearing, and many companies have subsidiaries around the world. Multi-national corporations needed a simpler way to put together their consolidated financial statements. Already Australia, most of Europe, and many other countries have adopted International Financial Reporting Standards.  more...
Practical Laboratory Statistics - Webinar by GlobalCompliancePanel Overview: This presentation will attempt to remove the fear of statistics that most people share. We will not spend much time on complex equations. Rather, we will focus on the concepts of statistics, and how you can use these concepts to interpret your laboratory results. Our focus will be on using basic spreadsheet functions to compare data sets generated from many different kinds of test  more...
Effective Corrective and Preventive Actions CAPA 10 Steps to Success - GlobalCompliancePanel Virtual Seminar - Webinar By Global Overview: This CAPA training program helps you to understand, in 10 easy steps, the entire CAPA process. It includes elements of Quality Tools, Team Effectiveness, Awards & Recognitions, and Verification & Validation of actions taken. Attend this webinar to grasp the A to Z of CAPA and learn how to implement & manage it for success. Why Should You Attend: We have found out, through auditing  more...
21 CFR Part 11 Complete Manual For Compliance Success - GlobalCompliancePanel Virtual Seminar - Webinar By GlobalCompliancePanel Overview: 21 CFR Part 11 is FDA regulation for electronic signatures and electronic records. It started by the Pharma - it is a good regulation for medical and Pharma companies but it is also a good guideline for other industries. Why Should You Attend: FDA inspectors are ever increasing the number of inspections where they include Part 11 as a part of the scope or THE scope of the inspection.  more...
Food Safety Management Systems - ISO 220002005 - Webinar By GlobalCompliancePanel Overview: This presentation will assist organizations within the food chain to understand the requirements to meet the international standard for Food Safety Management. Areas Covered in the Session: The following areas will be addressed: * Key terms and definitions * General Requirements * Documentation * Management Responsibility * Resource Management *  more...
Hazard Analysis vs FMECA Differences and Commonalities - Webinar By GlobalCompliancePanel Overview: The terms "Hazard and Risk Analysis" and "Failure Mode, Effects and Criticality Analysis (FMECA)" are often used synonymously. However, there are significant differences in both methodologies and their strengths can be combined to ensure a safe and efficacious system design. The presentation will explain both methodologies and will show ways how these tools can be used to complement  more...
Effective Training Practices for FDA Compliance - Webinar By GlobalCompliancePanel ...ome of the frequent questions of new trainers or training managers. These include: worker training requirements, the frequency of training, how do design an effective training program, who is responsible for training, training effectives and training documentation. By examining the GMP expectations on training from different regulatory bodies (from the regulations and citations), attendees  more...
Why is CAPA so often cited in medical device inspections - Webinar By GlobalCompliancePanel Overview: This presentation will explore FDA Corrective Action and Preventive Action findings in medical device manufacturer quality systems to determine FDA's concerns. The FDA and ISO 13485 requirements for CAPA will be reviewed to identify how procedures may define a compliant CAPA system. Implementation and maintenance of the CAPA system will be explored. FDA indicates that CAPA systems  more...
Using Foreign Trial Data in Your NDA Approval Process - Webinar By GlobalCompliancePanel Overview: In this NDA Approval Process training Webinar learn the guidance and regulations governing FDAa ™s acceptance of foreign trial data and know how FDA implementing these rule along with design considerations and requirements for foreign trials. Why you should attend: While the law allows 100 percent of pivotal data to come from foreign trials, there have been very few such  more...
Water System Biofilm Control and Microbial Monitoring Myths - Webinar By GlobalCompliancePanel ...e employees who will benefit include: * Validation managers and personnel * Engineers involved in water system design and installation * Utility operators and their managers involved in maintaining and sanitizing water systems * QA managers and Regulatory Affairs personnel involved in defending water system operations and quality data to FDA and EMEA inspectors and outside  more...
Electronic Raw Data in Regulated Environments - Definition Recording and Archiving - Webinar By GlobalCompliancePanel Overview: All regulations have strict requirements for electronic raw data and other e-records. The objective is to ensure accuracy, integrity, authenticity, security and availability of records during the entire life from generation to deletion. While the intent is the same for all regulations only FDA's 21 CFR Part 11 and the EU equivalent Annex 11 have well defined requirements but still  more...
Medical Device Reporting Regulations and Violations - Webinar By GlobalCompliancePanel Overview: This presentation will review the Medical Device Reporting regulations and common violations leading to Warning Letter filings by FDA. As part of the review, actual Warning Letter and FDA-483 citations of small and large medical device manufacturers will be explored for Medical Device Reporting issues. There is a great deal of concern at FDA over the quality of the information  more...
Operational Risk Management Ensuring Safety for Food Systems - Webinar By GlobalCompliancePanel ... of thinking about risks and their management that allows managers to simply define and incorporate risk reduction strategies into their own processes. Emphasis is on defining and managing risk levels prior to problems that may lead to significant setbacks. The procedures covered are mathematically sound, simple to implement and can be implemented as a result of attention from any level in the  more...
Assessing GCP Compliance in Clinical Trial Audits- Risk management and Best practices - Webinar By GlobalCompliancepanel Overview: In this Clinical Trial Audits training learn the risk management and best practices of GCP audit by reviewing and analyzing recent GCP audit finding from Clinical Investigators (Sites), Sponsors, and Institutional Review Boards (IRBs). Why you should attend: Quality assurance is defined as a "systematic and independent examination of trial-related activities and documents" that allows  more...
Analytical Instrument and Equipment Qualification in Quality Laboratories - Webinar By GlobalCompliancePanel Overview: The analytical instruments and equipment used in GXP laboratories must be calibrated and qualified for use in regulated testing. This includes quality control labs attached to cGMP facilities, GLP labs supporting animal toxicology studies and GCP labs supporting clinical trials. Additionally, labs supporting EPA studies are also regulated. This seminar will review the regulations that  more...
Design History File DHF Device Master Record DMR Device History Record DHR and Technical File TF - Regulatory Documents Explaine Overview: The FDA QSR and the Medical Device Directive specify certain documents or records that should be included in your organization's quality systems - Design History File (DHF), the Device Master Record (DMR) the Device History Record (DHR), and the Technical File (TF). Do you know what information should reside in a DHF, a DMR and a DHR? This Webinar will define, explain and clarify the  more...
Excel Spreadsheets - Develop and Validate to Eliminate 483s - Webinar By GlobalCompliancePanel Overview: Learn how to Use excel spreadsheet for GXP data and reduce validation cost and time. Configure Excel for audit trails, security features, and data entry verification. What makes this session unique is the combination of step-by-step instructions and the hands on workings of each participant. Bring your laptop and use Excel for your own needs. This session will make you a better Excel  more...
Understanding and Preparing for FDAs New Part 11 Inspection Program - Webinar By GlobalCompliancePanel Overview: Within the next few weeks and months the FDA will conduct a series of Part 11 related inspections. Planned routine inspections will be extended to evaluate the companies' practices to ensure accuracy, integrity, authenticity and availability of electronic records, and the FDA plans additional 'for cause inspections'. Inspections are planned for US but also in foreign countries. The  more...
Key Concepts in Successful Water System Sanitization - Webinar By GlobalCompliancePanel ...in water system design * Utility operators and their managers involved in maintaining and sanitizing water systems * QA managers and personnel involved in establishing water quality specifications and process control (Alert and Action) levels * QA managers and personnel involved in investigations of excursions and preparing CAPAs * QC managers and personnel involved in  more...
How to Prevent or Handle Protocol Deviations and Violations to be GCP and Regulatory Compliant - Webinar By GlobalCompliancePane Overview: This Webinar deals with what happens, and under what circumstances, when the protocol is not followed (PNF) and why this is of particular significance. Covered, will be how a protocol deviation with the least significant effect where there is no substantive effect on the risks to research participants, no substantial effect of the value or integrity of the data, and did not result  more...
A Comparison of ICH Q-10 Quality System and the FDAs Quality Systems Approach QSA to the Pharmaceutical GMPs - Webinar By Global Overview: In September of 2006, the FDA published the Quality System Approach to Pharmaceutical Good Manufacturing Practices which provided a quality orientation to the GMP's Then in June of 2008, The International Conference on Harmonization (ICH) published ICH-Q10, Pharmaceutical Quality System. These guidance documents have provoked thought and raised questions about existing pharmaceutical.  more...
The Advantages of Linking Management Systems - Webinar by GlobalCompliancePanel Overview: It's important to improve the dialogue between financial, quality, IT and environmental management systems. Members of these management systems need to understand what the others do. Quality and environmental managers need to understand the language of finance and the effect of operations on the bottom line, while financial managers need to know how quality, environmental and IT  more...
Introduction to Operational Risk - Webinar By GlobalCompliancePanel ...will provide the fundamentals to risk management that all managers need to comprehend. Regardless of job titles, risk management is a shared responsibility by all managers. Compared to accounting, risk is an immature discipline with a variety of risk frameworks competing to dominate. Based on the new Wiley and Sons book, Essentials of Risk Management, due for publication at the end of 2010,  more...
Training Requirements and Practices to Assure QSR and ISO Compliance - Webinar by GlobalCompliancePanel ...t training so that it is readily available for review (by managers, auditors or inspectors), when to evaluate training requirements, training effectiveness, and when training is not required. Why Should You Attend: On of the easiest ways to be cited for a major noncompliance during an ISO audit is to have an insufficient training system. Similarly, an FDA inspector will head right to your  more...
From ProfessionalOrganizers . com
Working with Seniors - On-Demand Webinar Prepare to tap into the fastest-growing market in the world. Working with Seniors is all about relationship-building. This webinar focuses on the world as Seniors see it and examines the issues they deal with every day. Surfing the Age Wave! will help you understand their unique perspective and provide the necessary tools for relating to them. Gail Shields is a Move Organizer Extraordinaire and  more...
DOWNsizing - Its not Just Stuff Its MY stuff - On-Demand Webinar As a Professional Organizer, you may be asked to assist Seniors and their families with the task of condensing a lifetime of treasures into a smaller space. Baby Boomers have started to turn 60; working with Seniors may be the direction you are considering for your business. Discover basic tips, tricks and techniques you can apply as you help Senior clients journey through the emotional process of  more...
From Marigold Consulting
Sharpening Your Interpersonal Skills for Administrative Professionals Administrative professionals are the lifeblood of every company. Learn how to sharp your interpersonal communication skills with your peers, supervisors, and managers.  more...
From i2m Management and Services
Practice of Project Management on-line e-learning cbt (computer based) Successful project management starts with a successful manager. This professional development course ensures just that. For project as well as senior professionals, this course is more than just PMP ® Exam Preparation. It assists in developing knowledge competencies to decipher the "PM Way" for global projects effectively. The course is aligned to the PMBOK ® Fourth Edition to assist  more...
From Marigold Consulting
Making Outstanding Decisions Under Less Than Optimal Conditions Excellent leaders and managers know how to rise to the occasion and make important decisions under tough circumstances. Learn how in this webinar.  more...
From Certified Information Security
Prevent new fraud detect current and previous fraud recover your losses instructor led trainingon-line e-learning cbt (computer based)study at hometrain the trainer ...eater. As profits drop and budgets tighten, many internal managers and even officers feel forced to become "creative" with internal accounts. Employees and management alike now face multiple layoffs - often eliminating employee loyalty while making employees desperate with the prospect of living in a global economy that has all but collapsed. It has been estimated that internal occupational  more...
From i2m Management and Services
Online Certificate in Project Management on-line e-learning cbt (computer based) Certificate in Project Management develops project management skills for working project professionals like you. The program directly supports your performance as a project manager so you can demonstrate capabilities that can be seen and measured in your business environment. CPM is a certification program designed for working project professionals. It can be accessed via web-sessions in an  more...
From Rescue Institute
Executive Coach Training- Just 179 SHRM and CPD Approved instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminar ...aching Training. We have trained hundreds of Executives, Managers, HR Professionals, and Coaches in 30 countries. Our program was created by a former CEO and Fortune 100 Executive. Our tools and methodologies are based on tried and true business practices. We have a proprietary process which is business friendly. We focus on the ROI of Coaching and business outcomes. We hone in on  more...
From Coaches Plus
Coach Practitioner Course instructor led trainingon-line e-learning cbt (computer based)group study and discussionself directede-book ...ld like to use a coaching style in managing change * managers who coach peers or line reports * volunteers wanting to offer coaching to clients * Human Resource professionals who want to develop coaching skills * people want to set up in practice as a life coach or a specialist coach The course is: * delivered through small classes which you can access from  more...
From William J McKibbin PhD LLC
Stochastic Risk Modeling & Decision Analysis via Excel + ModelRisk (Web-Hosted) on-line e-learning cbt (computer based)workshop / seminar Risk modeling and decision analysis skills are in high demand today. My profession is making risk and uncertainty more transparent, evident, understandable, and manageable in support of complex decisions. The purpose of my training courses is to enable analysts, managers, consultants, and executives to build more effective and reliable decision support models using Excel (Microsoft) plus  more...
From Avant Resources
No More Performance Appraisals How to Implement a Performance Management System in Your Workplace You will learn how to convert from a performance review approach to a performance management system that engages employees and achieves quantifiable objectives. We'll break down the essential components of performance management and extract core elements for engaging employees. You will learn: a Six systems that influence  more...
From Vantage B2B
Commercial and Government Credit Card Acceptance Free training to accept commercial and government credit cards at the lowest rates available. Visa and MasterCard do want you to qualify for the lowest rates and we show you how simple it is. This training is an online webinar by appointment at your convenience. Our expenses are paid by the card issuing banks and the card associations. Will will also show you how this training will move you to a  more...
From The Modeling Agency
Data Mining Failure to Launch, How To Get Predictive Modeling Off The Ground And Into Orbit instructor led trainingon-line e-learning cbt (computer based)group study and discussioncourseware ...tial. WHO SHOULD ATTEND IT and IS EXECUTIVES AND MANAGERS: CIOs, CKOs, CTOs, Stakeholders, Functional Officers, Technical Directors and Project Managers LINE-OF-BUSINESS EXECUTIVES AND FUNCTIONAL MANAGERS: Risk Managers, Customer Relationship Managers, Business Forecasters, Inventory Flow Analysts, Financial Forecasters, Direct Marketing Analysts, Medical Diagnostic Analysts,  more...
From Pravam Pte Ltd
MM - SRM Workshop - An Online Preview on Jan 22nd 2010 instructor led trainingon-line e-learning cbt (computer based)group study and discussion ... Industry: pharmaceuticals Keywords: Intended For: IT Managers, Procurement Managers, SAP Consultants, SAP MM End Users, SAP Project Managers, SAP Manager, SAP Training Manager/ HR Manager Organization: Pravam Pte Ltd Introduction: To help manage your SAP Material Management and Supplier Relationship Management Processes and Operational and Implementation Transactions better, we felt  more...
From Procept Associates Limited
PRINCE2 Foundation and Practitioner instructor led trainingon-line e-learning cbt (computer based) ...ars and presents them in a checklist for present clients, managers and their teams. PRINCE2 ® emphasizes the role of a Project Board, and end-of-phase reporting and approval. It is not at all contrary to the processes described in the PMBOK ® Guide of the Project Management Institute. We recommend that organizations consider this approach to projects. As PRINCE2 ® is a very  more...
From BMC Software, Inc
BMC Work Order Management 76 Using WBT Work Order Management is a back-end application of BMC Service Request Management (BMC SRM), providing basic facilities for assignment, status, work info, and task management. The SRM integration with Work Order Management allows users to create a generic work-order process. This online course provides Work Order Administrators and Managers with the information and experience they need to fulfill  more...
BMC Remedy Service Desk 76 Using WBT This online course provides service desk support staff (service desk analysts, problem coordinators, and specialists) and support staff managers (group coordinators) with the information needed to use BMC Remedy Service Desk 7. 6 (BMC Remedy Incident Management and BMC Remedy Problem Management) to create and process incident requests, problem investigations, known errors, and solutions.  more...
From WIN Sales and Marketing Programs
CERTIFIED PROFESSIONAL SALES MANAGERS A CPSM International Designation The CPSM certification programs will be I believe a great Value to your Careers. Statistics showed that 96% of candidates that Took their sales management certification increase their chances to boost their careers. With us you dona ™t need to move from your location, We are running the CPSM certification online. A- Key Course Benefits Implement change management techniques that  more...
From TrainHr
Motivating and Coaching Staff to Exceed Expectations - Webinar By Trainhr Coaching has now become a larger part of every manager's responsibilities at a time when managers are asked to produce more work than ever before.  more...
Principles of Employee Engagement Inspiring Employees to Achieve Superior Results - Webinar By Trainhr Engaged employees - those who feel an emotional connection to their co-workers, managers and organization - deliver superior results. Studies show that these results impact organizations' bottom line, including higher net income and earnings per share.  more...
The Virtual Manager - Coaching and Training Managers for Success in the Virtual Workplace In this 90 minute webinar, Tamara shares her experience as a Virtual Manager inside of Fortune 500 organizations.  more...
Virtual Teams How to Sustain High Performing Teams in the Virtual Workplace - Webinar By TrainHR In this 60 minute webinar, Tamara shares actual work experience of being a successful remote employee and remote manager in less than ideal circumstances and learning through experimentation and error the most effective development for both employees and managers.  more...
From Case Western Reserve University - Executive Education
Analyzing Financial Statements for Non-Financial Managers ...ive on a firm's performance. In this introductory course, managers develop an understanding of financial statements and the critical information the statements provide for the firm's investors. In addition, managers will better understand the financial results of internal decisions. This course covers the fundamental definitions, concepts and structure of accounting; an overview of standard  more...
From International Probationary Association
Bank PO Exam CoachingTraining Classes on-line e-learning cbt (computer based) ...y group of Probationary Officers, Bank Clerks and Bank PO Managers based in India. Our members range from India university students seeking Bank PO jobs in India, to Probationary Officers & Bank PO Managers working at banks in various cities throughout India: Bangalore, Mumbai, New Delhi, Kolkata, Chennai, Hyderabad, Ahmadabad, Pune, Surat and Kanpur. IPA ® is a membership  more...
From International Contact Center Academy
Before You Hit Send How to Write Business-Friendly Emails That Create Emotional Connections and Leave Customers Saying WOW Every email your employees send out has your company's brand in the signature line and it puts your corporate reputation on the line. A great email can completely restore customer confidence in your brand and regain goodwill. But, at the fingertips of a disgruntled customer, your emails can be plastered all over the Internet by way of a powerful blog. In Before You Hit Send, Myra shows your  more...
Sales Coaching for Contact Center Managers instructor led trainingon-line e-learning cbt (computer based)group study and discussion ...contact center. In this interactive 75-minute webinar, Managers and Call Quality Coaches will learn: 3 important differences between call quality skills and sales skills, so you can focus your coaching time more efficiently 3 vital techniques to convert a "customer service ONLY" department mindset into an enthusiastic "sales AND service" team culture 5 key ideas for running a  more...
Contact Centre Group 2010 Webinars Lean Six Sigma Demystified Practical Easy to Implement Ideas A Handy Guide for Managers Su ...ing and improving performance measures. As a result, many managers operate with a haphazard collection of uncoordinated and often irrelevant performance measures. In this situation, wasteful utilization of resources can go undetected for long periods of time, objectives may not be achieved, and actions to correct deficiencies often attack symptoms instead of problems. To correct this, managers  more...
From Rokofsky Communication Training
Advanced Persuasion Techniques on-line e-learning cbt (computer based)group study and discussion Learn how to establish rapport, appear assertive and fair, elicit effective feedback and get what you want in a SUBTLE way. Dona ™t be surprised if people dona ™t even realize youa ™ve done it again. This course is designed for busy people who need to persuade every day, at work and in their personal lives. Learn the NLP, rhetorical/ non-verbal, and other techniques and tricks to  more...
From iGallant Solutions
CobiT Essentials ...Governance Institute (ITGI) in 1996. COBIT ® provides managers, auditors, and IT Users with a set of generally accepted measures, indicators, processes and best practices to assist them in maximizing the benefits derived through the use of information technology and developing appropriate IT governance and control in a company. COBIT ® Version 4 COBIT ® Version 4 significantly  more...
From Keen Info Solution
Online Training for Oracle SCM R12 with 6y Real Time Expert ...rial Numbers Transaction Setup Setting Up Transaction Managers, Transaction Types, and Transaction Reasons Setting up Shipping Networks Setting Up Movement Statistics Setting Up Account Aliases Setting Up Move Orders Issuing and Transferring Material Defining the Transaction Flows Defining Transaction Options and Restrictions Performing Transactions Managing Receipts Creating  more...
From ProjectingIT
Project Management using Microsoft Project Training Course Online Classroom instructor led trainingon-line e-learning cbt (computer based) ...ftware Project Management, Quality Management for Project Managers, ITIL Foundation Certification and Six Sigma Green Belt Certification Courses. PROJECTINGITa ™s Microsoft Project Training Course available in INDIA at Mumbai Pune Nagpur Gurgaon Delhi Noida Bangalore Bengaluru Hyderabad Secunderabad Chandigarh Goa Ahmedabad Baroda Vadodara Indore Bhopal Kolkata Chennai Kochi  more...
From Business Expert Webinars
Driving Business Development Using Modern Principles of Productivity ... solving the productivity challenges faced by executives, managers and professionals in today's frenetic working environments. When not giving high-content keynote addresses on these subjects, he is delivering interactive training programs or customized coaching services to his clients to assist them in driving individual success. Paul is the author of QuietSpacing ™ - Productivity Has  more...
Get New Sales People Generating Revenue Fast ...expert and founder of Development First, LLC, helps sales managers develop a plan to make new sales people productive quickly. He teaches you the critical elements when developing the new hire plan that are designed to quickly assimilate them into the culture, teach them the critical skills necessary for success role, and assess their performance. You'll learn to master a key part of effective  more...
Create A Winning Workplace Culture Learn How to Develop A Motivated Workforce to Drive Profits Employees want to work for a winner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a culture founded on the  more...
How to Become A Great Sales Leader ...rn The Secrets to Building A Winning Sales Team Baseball managers don't throw a pitch or hit a ball. They lead their team through thick and thin to deliver victories. As a sales manager, you rely on your sales team to hit homeruns every day. In a challenged economy, your sales team may be finding it tough to take a good swing at the plate these days. Your sales team is looking to you for  more...
How to Re-Energize Your Sales Team In Tough Times ...orked. Edith Onderick-Harvey has helped hundreds of sales managers across industries to pump the energy back into their sales team. She teaches you to identify the distractions that are causing your sales people to lose focus and how to best address them. Edith will show you how to help your sales team rediscover their lost passion - so they hit their goals. In this webinar, you'll learn how  more...
The Sales Compensation Conundrum How to Develop a Truly Effective Sales Compensation Plan Developing a sales compensation plan can be a pretty intimidating undertaking. What are the most critical decisions you need to make? What compensation plan structure will motivate your salespeople to achieve the targets you set for them without producing unintended consequences? Sales performance expert Alan Rigg has helped hundreds of  more...
Align Vision, Mission, and Strategy to Reach Your Goals ...Managers Yogi Berra said it best, 'Be very careful If you don't know where you're going you might not get there.' As a business leader, your organization needs to have a vision - and a plan to implement it - to reach your goals. If not, your team will be unfocused and underperform. Many think that creating a vision is too difficult and time consuming while others think it s a job that can be  more...
Motivating the Underachieving Employee ...of management experience to the table, offering tools for managers to motivate their underperforming employees. She teaches you the keys to addressing subpar performance so that the employee is motivated to reach the levels that the company requires. Firing underachieving employees costs time and money imagine the impact when you effectively motivate them to perform. In this webinar, you'll  more...
Performance-Based Sales Recruiting ...lling System , has helped business owners, executives and managers at hundreds of companies end the frustration of 80/20 sales team performance (where just 20% of salespeople produce 80% of sales results). In this webinar he will teach you his proven, step-by-step processes for (1) consistently sourcing, identifying and hiring top sales producers and (2) jump-starting new hire sales  more...
Drive Employee Productivity in Challenging Times ...urs in one-on-one interviews with CEOs, IT professionals, managers and small business owners he brings real-world practical advice to the issues managers and employees face today. Having lost his job and rehired 3 times, 15 years managing teams from 10 to 100 and specializing in international partnerships and alliances Kirk knows the pressures of business and how to create opportunities from  more...
Accountability versus Blame This webinar is about being more effective in your responsibility to someone else. Accountable individuals have the ability to manage others, are great collaborators and have a willingness to cultivate enthusiasm. Does this sound like you? If not, then be sure to attend this session. Do your employees have the motivation to achieve what you want? Does achievement make difference in the success of  more...
Coaching for Success ...oyees simply do not see things the same as the owners and managers! Yet, performance is needed and Managers and Leaders need to build people and performance in order to grow the business and stay competitive! One challenge is the vast variety of motives and perspectives that employees have. Many Managers and Leaders try to direct and assist employees to change, only to be frustrated with the  more...
Restore Employee Trust After A Workforce Reduction ...ess award for her trusting-workplace product, she teaches managers and leaders the recipe for regaining trust, the key ingredient for restoring productivity. Through Dianne s teachings, your employees will once again become passionate about your company and focused on striving to achieve. In this webinar, you will learn how to: Apply the step-by-step process to rebuild trust within your  more...
Get New Sales People Generating Revenue Fast ...expert and founder of Development First, LLC, helps sales managers develop a plan to make new sales people productive quickly. He teaches you the critical elements when developing the new hire plan that are designed to quickly assimilate them into the culture, teach them the critical skills necessary for success role, and assess their performance. You'll learn to master a key part of effective  more...
Managing Introverted Employees ...he most out of their employees. He teaches executives and managers to identify the attributes of introverted employees and how to motivate these employees to perform at top levels. He presents strategies to bridge the gap between you and your employee to bring out the best in both of you to achieve the corporate objectives. In this webinar, you will learn how to: Identify introverted  more...
How to Develop Your Employees with Little Investment ...ut it being burdensome on the management team. He teaches managers how to design their self-directed learning (SDL) program so that the employees share the accountability for performance. In this webinar, you will learn how to: Develop and implement a self directed learning (SDL) program for your company Design activities to deliver SDL training for your employees Create employee  more...
Forecasting & Pipeline Management ...lling System , has helped business owners, executives and managers at hundreds of companies build and manage top-performing sales teams. In this webinar he will teach you his proven process for eliminating stalled opportunities from your company s sales opportunity pipeline, once and for all! In this webinar, you'll learn: Why doing a great job of sales opportunity qualification is critical to  more...
Keys to Unlocking Your Employees Potential ...urs in one-on-one interviews with CEOs, IT professionals, managers and small business owners he brings real-world practical advice to the issues managers and employees face today. Having lost his job and rehired 3 times, 15 years managing teams from 10 to 100 and specializing in international partnerships and alliances Kirk knows the pressures of business and how to create opportunities from  more...
How to Build a High Performance Sales Engine ...actical applications that small business owners and sales managers can immediately implement to build their sales engine as a growth strategy. Through Andy s teachings, you will be able to develop processes and programs that lead your entire sales organization to perform consistently, systemically and at record levels. In this webinar, you will learn: Three foundation elements that lead to  more...
Hiring Strategies for Your Sales Organization ...Sales People 'I just found my rainmaker or did I?' Sales managers are often blinded by the star qualities and accomplishments of prospective sales candidates. The resume reads like the perfect sales rep met 150% of quota, grew the business 200%, and thrived with a competitor. If you re only looking at their track record, you may be missing key information that indicates whether they will be  more...
Create an Accountable Workforce to Grow Your Bottom-Line ... LLC and Principal with Mercer HR, has helped hundreds of managers create accountable workplaces. He ll teach you elements critical to fostering an accountable workforce in today's landscape. You ll learn how to lead your team communicate your message and allow employees to take ownership of their success. If your employees are successful, you re successful. In this webinar you ll discover:  more...
Drive Growth Despite the Recession ... Even when games are broadcasted, viewers see coaches and managers constantly reviewing strategies and updating plays to leverage strengths, eliminate weaknesses, and identify the gaps to win. Similarly, businesses without the right strategic plan have a high risk of becoming a casualty in this recession. Jim Stewart, founder of ProfitPATH, specializes in developing strategic plans to drive  more...
How to Become A Great Sales Leader ...rn The Secrets to Building A Winning Sales Team Baseball managers don't throw a pitch or hit a ball. They lead their team through thick and thin to deliver victories. As a sales manager, you rely on your sales team to hit homeruns every day. In a challenged economy, your sales team may be finding it tough to take a good swing at the plate these days. Your sales team is looking to you for  more...
Lead Generation Techniques in a Slow Economy ...ness Bible that have helped thousands of frustrated sales managers, selling professionals and entrepreneurs improve their skills and gain dramatic results. Experienced with helping entrepreneurs and mid sized business, Dr. Drew works with organizations that desire to dramatically accelerate business growth! Drew has been successful in developing a consistent business methodology that  more...
How To Build A Million-Dollar Business ...ness Bible that have helped thousands of frustrated sales managers, selling professionals and entrepreneurs improve their skills and gain dramatic results. Experienced with helping entrepreneurs and mid sized business, Dr. Drew works with organizations that desire to dramatically accelerate business growth! Drew has been successful in developing a consistent business methodology that  more...
Business Development Secrets for Consultants ...ness Bible that have helped thousands of frustrated sales managers, selling professionals and entrepreneurs improve their skills and gain dramatic results. Experienced with helping entrepreneurs and mid sized business, Dr. Drew works with organizations that desire to dramatically accelerate business growth! Drew has been successful in developing a consistent business methodology that  more...
Drive Employee Productivity in Challenging Times ...urs in one-on-one interviews with CEOs, IT professionals, managers and small business owners he brings real-world practical advice to the issues managers and employees face today. Having lost his job and rehired 3 times, 15 years managing teams from 10 to 100 and specializing in international partnerships and alliances Kirk knows the pressures of business and how to create opportunities from  more...
How to Develop a Strategic Plan That Works For You ...egic plan that generates buy-in and commitment by all key managers. He teaches you the crucial elements that every plan must have and provides you with the tools necessary to implement it. You ll learn how to craft a clear strategic plan and the best way to communicate it to your employees. In this webinar, you ll discover: The secrets to developing the right strategic business plan  more...
Create A Winning Workplace Culture Learn How to Develop A Motivated Workforce to Drive Profits Employees want to work for a winner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a culture founded on the  more...
The Secret to Closing More Sales Closing is certainly an important sales activity, as the time, effort, and resources invested in managing sales cycles are wasted if orders are not secured. However, the real secret to closing sales is doing a great job at the FRONT end of the sales cycle. In other words, it is the quality of the work that is done during the OPPORTUNITY QUALIFICATION stage of the sales process that determines  more...
How to Develop an Effective Sales Compensation Plan The most common sales compensation question my company receives is, 'What is the standard (salary, draw, commission percentage) for (an industry, product or service, geography)?' Unfortunately there are very few standards that apply to sales compensation. The variations in sales compensation plans are infinite, and there is little published research that provides compensation details (salary or  more...
Create A Winning Workplace Culture Learn How to Develop A Motivated Workforce to Drive Profits Employees want to work for a winner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a culture founded on the  more...
Get New Sales People Generating Revenue Fast ...expert and founder of Development First, LLC, helps sales managers develop a plan to make new sales people productive quickly. He teaches you the critical elements when developing the new hire plan that are designed to quickly assimilate them into the culture, teach them the critical skills necessary for success role, and assess their performance. You'll learn to master a key part of effective  more...
What Every CEO Should Know About Their Sales Organization ...e company. What questions should the CEO ask of its sales managers to ensure the business is on track? Danita Bye, sales management expert and nationally recognized speaker, helps CEOs uncover the true drivers of their sales organization. She teaches the questions to ask of sales leaders to truly gauge performance. Danita enlightens CEOs so they feel confident that they have the pulse of their  more...
How to Create Profitable Customer Relationships ...stomer profitability programs. She works with leaders and managers to create programs that build trust, exceed customer s needs, and generate profit. If you want to increase your customer retention, attract new customers and release your non-profitable customers- then you need to attend this webinar. You will learn how to: Create the basics of a customer retention program Translate  more...
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