Online Marketing Department Colleen Ford eLearning Training
From 123-CBT Computer Based Training
Communicating w Difficult People Working with Difficult Employees

Communicating with Difficult People: Working with Difficult Employees offers the student an overview of the information required to identify, address, and discipline employees who display difficult behavior. The program details characteristics and sources of difficult behavior, effective techniques to prevent difficult behavior in the workplace, and proper communication methods to build better
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