The Customer Service Mindset ... & Venue:
City Venue Language Dates Register
Dubai J W Marriott Hotel English 25 Nov - 27 Nov, 2006
Objectives:
By the end of the program, participants will be able to:
Analyze basic behavioral patterns of different customers' personality profiles.
Practice the skills for dealing with customers and handling their complaints.
Understand the concept of service mindset and ways of more...