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Processes and Customer Analysis in Six Sigma Projects on-line e-learning cbt (computer based)cd rom Processes and Customer Analysis in Six Sigma Projects ASQ Six Sigma Green Belt (SSGB) A process is a means of creating and delivering products and services needed by customers. According to Takashi Osada, Japanese author and quality pioneer, "if the process is right, the results will take care of themselves." By Six Sigma standards, a "right process" is one that creates and delivers  more...
Tools for Planning and Managing Six Sigma Project Opportunities on-line e-learning cbt (computer based)cd rom ...ionship digraphs, tree diagrams, prioritization matrices, matrix diagrams, process decision program charts, and activity network diagrams. The course describes these tools, identifies their benefits, and uses real-life examples to show the situations that they are best suited to. It also outlines the steps for using each tool in a Six Sigma context. This course is aligned to the ASQ Certified  more...
Performing Risk Analysis on-line e-learning cbt (computer based)cd rom ...uced to qualitative tools like the probability and impact matrix, risk probability and impact assessment, and risk urgency assessment. Quantitative risk analysis techniques include data gathering and representation and quantitative modeling techniques. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put  more...
Decision Making Tools and Techniques on-line e-learning cbt (computer based)cd rom Decision Making: Tools and Techniques Napoleon Bonaparte once said, 'Nothing is more difficult, and therefore more precious, than to be able to decide.' Good decision making means choosing the course of action that optimizes the return on your investment of resources. But before you can make a good decision, you need to first identify and evaluate your alternatives. Fortunately, a number of  more...
Selecting Suppliers Administering Contracts on-line e-learning cbt (computer based)cd rom Selecting Suppliers & Administering Contracts One of the most important steps in the purchasing process is to select the supplier that best meets your organization's purchase needs. To help with this part of the process, organizations develop supplier evaluation criteria and use tools designed to conduct a comprehensive and objective evaluation of suppliers. Once the supplier is chosen, the  more...
EMC Storage Products on-line e-learning cbt (computer based)cd rom EMC Storage Products EMC Information Storage & Management Associate Information Storage Associate Library (Exam E20-001) EMC storage products provide the means to allow business to increase their efficiency, while decreasing their long-term overhead. This course examines the EMC CLARiiON, EMC Symmetrix, the Direct Matrix architecture, the Navisphere Manager GUI, EMC Celerra, EMC Connectrix,  more...
Customer Driven Process Improvement Identifying Improvement Ideas Solutions on-line e-learning cbt (computer based)cd rom Customer Driven Process Improvement: Identifying Improvement Ideas & Solutions After investigating current processes, it's time to find improvement solutions. You need to ask what actions or ideas will help address the root cause of any problems uncovered. Which of these ideas make up workable potential solutions? Which solution will most likely fix the issue with the least cost and  more...
Organizational Structure Employee Behavior on-line e-learning cbt (computer based)cd rom Organizational Structure & Employee Behavior The structure of an organization, including the complexity of the management hierarchy and the nature of the authority and reporting flow, can affect all aspects of employee interaction and overall behavior in the company. The organizational structure is the formal framework for communication and authority, and must be designed in a way that  more...
Surpassing the Competition on-line e-learning cbt (computer based) Who are you competing against? What are your competitors' capabilities? Competition plays a major role in corporate success. Failure to take into account your competition's strengths, weaknesses, capabilities, and strategies can leave your company vulnerable to unexpected competitive moves. This course presents you with the tools and methods for identifying competitors; collecting competitor  more...
Sales Skills Overcoming Obstacles on-line e-learning cbt (computer based)cd rom ...rn To Complete a key-issues matrix when speaking to clients. Ask specific questions to help them understand clients' decision-making practices. Complete nine steps when creating a sales presentation. Create presentations that are persuasive, stimulating, focused, and flexible.  more...
Sales Skills Developing a Winning Strategy on-line e-learning cbt (computer based)cd rom ...rket conditions and analyze your competitors using a SWOT matrix. You will also learn the steps of the consulting strategy and what questions you should ask when planning solutions for clients. In addition, you will learn the steps to take to help clients find solutions to their needs. Learn To Complete a SWOT matrix. Choose  more...
Sales Skills Effectively Closing a Sale on-line e-learning cbt (computer based)cd rom ... Identify a client's key issues and complete a key-issues matrix. Focus a product demonstration on a client's key issues. Determine why a client is not ready to buy. Ask closing questions. Follow-up with clients. Use three common closing techniques. Audience  more...
Supply Chain Management Using Models on-line e-learning cbt (computer based)cd rom ...characteristics of the quadrants of the sourcing strategy matrix. Match levels in sourcing strategy with their characteristics. Identify primary sources leading to significant improvements in the supply chain. Match the levels of the logistics framework with their activities. Identify characteristics of the stages in advanced logistics model. Identify benefits of the advanced  more...
Process and Function Modeling on-line e-learning cbt (computer based)cd rom Course Overview Participants learn how to systematically describe the work performed by an organization using the Process Model. The process modeling technique is used to model the functional requirements of business, and should be used in conjunction with information modeling. This course can be used as part of an integrated Oracle curriculum and to supplement many of Oracle's Designer/2000  more...
Oracle Report Builder Report Fundamentals on-line e-learning cbt (computer based)cd rom ...n existing report by using the Report Wizard. Generate a Matrix report from an existing report by using the Report Wizard. Unit 4: Using the Live Previewer Duration: 1 Hour(s) Identify the features of the Live Previewer. Align the columns in the Live Previewer. Set a specified format mask on a numeric field in the Live Previewer. Manipulate objects in the Live Previewer. Edit  more...
Oracle Report Builder Enhancing Reports on-line e-learning cbt (computer based)cd rom ...rticipants learn how to modify layout objects and enhance matrix reports. L earn To: Enhance a report using the Data Model. Understand the Layout Model layers. Enhance a report by modifying the layout in the Layout Model editor. Understand the contents of a file at runtime. Control the pagination of the contents and other objects in the report output by modifying the object  more...
Oracle Reports R6 Report Fundamentals on-line e-learning cbt (computer based)cd rom ...ant wizard. Create Form Like, Break, Mailing Label, and Matrix types of reports using the reentrant Report Wizard. Modify reports in Live Previewer. Match report file types and their description. Match report file types with their portability limitations. Convert a full report definition (.rdf) file to an executable report (.rep) file. Document a report using Report Builder.  more...
Oracle Reports R6 Enhance Reports on-line e-learning cbt (computer based)cd rom ...roperties. The course also enables the learner to enhance matrix reports by modifying the objects in Data Model editor and the Layout Model editor. This course is based on Oracle's ILT course, Oracle Developer: Build Reports. L earn To: Enhance a report by modifying properties of a query, changing group structure an filtering data in a group. Build a report by creating queries.  more...
Oracle Designer 6i First Class Analysis on-line e-learning cbt (computer based)cd rom ... Function Hierarchy Diagrammer. Identify the uses of the Matrix Diagrammer. Identify the uses of the Dataflow Diagrammer. Identify the uses of the Applications Design Transformer. Identify the uses of the Database Design Transformer. Identify the uses of the Design Editor. Identify the characteristics of the techniques involved in system development. Identify the components of a Process  more...
Oracle Designer 6i First Class Design Generation on-line e-learning cbt (computer based)cd rom ...used to prepare for Application Design. o Identify how a Matrix Diagrammer is used to prepare for application design. o Identify the uses of the Database Design Transformer. o Identify the uses of the Application Design Transformer. o Identify the uses of the Design Editor. o Identify the components of a Function Hierarchy Diagram. o Identify the components of an Entity Relationship  more...
Balanced Scorecard Corporate Strategy on-line e-learning cbt (computer based)cd rom The first course in the Balanced Scorecard series focuses on developing and formalizing strategy in an organization. This course explores why corporate strategy is important, the process of formalizing your corporate strategy, and aligning the organization to the strategy. Learn To: Identify the difference between strategic planning and operational efficiency. Identify the importance of  more...
Total Quality Management Implementation and Tools on-line e-learning cbt (computer based)cd rom ...tage. Identify ways a priority matrix can assist in managing quality. Identify the steps in constructing a process and decision program chart. List the three aims of Quality Function Deployment. Recognize how to examine performance using benchmarking. Audience This curriculum is  more...
Coaching Building Relationships on-line e-learning cbt (computer based)cd rom In Coaching: Building Relationships, you will learn how to establish a coaching relationship with your employees, evaluate employees' personality types, and detect morale-building motivators. In addition, you will learn how to identify factors that can hinder an employee's willingness to trust. You will also learn the steps of the CARE process for establishing trusting relationships with your  more...
Organizational Behavior The Organizational System on-line e-learning cbt (computer based)cd rom ...daryless structure. Icon's structure is a Team Structured Matrix. Your success will ensure Robin's and Colleen's enthusiasm for joining Icon. Unit 2: Job and Workspace Design (0.5 - 1 hour) • Identify elements of the job characteristics model that affect employee satisfaction. • Perform an interview to analyze a job's design.  more...
Project Leadership Overcoming Obstacles on-line e-learning cbt (computer based)cd rom ... Sequence the steps for creating a decision matrix. Identify the documents used to estimate and report project costs. Audience The target audience for this series is project managers who are responsible for managing and leading their project team. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits:  more...
Six Sigma DMAIC Improving the Process on-line e-learning cbt (computer based) ... ideas, and by making effective use of the prioritization matrix. You'll also be introduced to FMEA (Failure Modes and Effects Analysis) and DoE (Design of Experiment analysis), sophisticated analysis tools which can be used when the conditions are right. In Lesson 2, Building Support for an Improvement Plan, you'll explore why you should pilot an improvement plan. You'll also consider the key  more...
From Pedagogy Inc- I.V. Therapy Education
Acid-Base Insight Generator ... Locate various pH, HCO3 and PCO2 values on the acid-base matrix, and define their clinical relevance. 2. Discuss different acid-base disorders, their etiology, pathophysiology and means of correction. 3. Define the most probable acid-base disturbance according to clinical history. 4. Discuss the initial treatment appropriate for various conditions associated with acid-base disturbance.  more...
From Healing Art Forms Institute
Karma Healing Therapist on-line e-learning cbt (computer based)study at homeself directed Always wanted to learn how to work on karma issues with current or past lifetimes? Our Karma Healing Therapist Program will teach you all of this and much more! This offers certification to be a Karma Healing Therapist which allows you to work with others as well!!  more...
From Serebra Learning Corporation
Using Surveys to Measure Customer Satisfaction on-line e-learning cbt (computer based) If you're lucky, your customers will complain when they are dissatisfied with your company's service. If you're not so lucky, they'll say nothing and just take their business elsewhere. It's essential that you keep your fingers on the pulse of customer opinion if you are to prevent them defecting to the competition. You need to measure customer satisfaction on a regular basis, and this course will  more...
Making Team Decisions Choose Between Alternatives on-line e-learning cbt (computer based) This course describes the Paired Choice technique of comparing several alternatives to select a single solution in a quick, efficient manner. Professionals who want to collaborate more effectively within a group.  more...
Consulting with the External Client Simulation on-line e-learning cbt (computer based) Modern corporations employ consultants for their experience, knowledge, and skills. The primary responsibility of these consultants is to facilitate decision making for senior management. To do this, external consultants gather information using proven techniques, analyze current business situations with specific diagnostic methods, and make recommendations based on those processes. In this  more...
Diagnosing and Planning on-line e-learning cbt (computer based) Your success as a consultant depends on your ability to diagnose each situation correctly. You need to use your previous experience, and bring fresh ideas to every new contract. Frameworks and models help you to make an effective diagnosis. They help you to evaluate the strategic position of the client organization, which is vital. To deliver solutions that are relevant and appropriate to the  more...
Project Human Resources Management Simulation on-line e-learning cbt (computer based) ...ng the objectives of creating a Responsibility Assignment Matrix, creating a Staffing Management Plan, developing the project team, using empathy to gain commitment, resolving conflict, and staffing the project. The Project Human Resources Management Simulation comprises two scenarios and is based on the SkillSoft series "Project Human Resources Management." Throughout the simulation, Project  more...
Elements of Project Human Resource Management on-line e-learning cbt (computer based) When project managers set their sights on delivering creative project solutions on time and within budget, they must select and manage a team of experienced and competent professionals who can meet the challenge. This requires that project managers understand the Project Human Resource Management processes of planning, selecting, developing, and managing a project team. Such an understanding  more...
Project Management Essentials Simulation on-line e-learning cbt (computer based) For the duration of this simulation, you will step into the role of project manager for a project management firm, Kesseler Project Design and Management (KPDM). KPDM is a Chicago-based firm that works with corporate and municipal organizations to develop, manage, and complete project plans. While KPDM is equipped to provide the full spectrum of PM oversight and management (from drafting a project  more...
Project Management Project Cost on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Project Management: Planning Project Costs, is the fifth of eight courses in this curriculum. After the completion of this course you will be able to sequence the steps involved in creating a personnel resources matrix, identify three strategies for estimating project costs and list the steps in creating a budget. The Prime-Project Management Fundamentals curriculum provides the foundation for the  more...
Personal Accountability Working for Your Inner Boss on-line e-learning cbt (computer based) Most employees in business organizations must answer to someone else. From the top of the organization chart to the bottom, nearly every manager and employee must look to a supervisor, a director, or even a customer to establish priorities, assign tasks, set deadlines, and evaluate results. Whoever gives this direction is called the boss. On one level, the boss decides how employees will perform  more...
Becoming a Manager on-line e-learning cbt (computer based) What does becoming a manager involve? What skills are needed to be a good one, and what will others expect of you? These are all natural questions for anyone who is about to become a manager, or who has recently been promoted. Moving into a first management role represents possibly one of the biggest changes in your working life. The transition from player to manager is an exciting, but  more...
Successful Coaching Relationships on-line e-learning cbt (computer based) Coaching is a set of practical skills and a style of relating that develop the potential of both the individual being coached and the coach. For this development to take place, there must be a working relationship between a coach and a willing coachee, a relationship based on mutual trust, respect, commitment and confidentiality. Within this collaborative framework, the coach uses a repertoire of  more...
Six Sigma Management and Planning Tools on-line e-learning cbt (computer based) In the 1970s, a group of seven "new" tools for quality management were developed in Japan. When they reached America in the 1980s and 1990s, they were renamed the Management and Planning (MP) tools. Used separately or in combination, they are powerful tools in the Six Sigma approach for insuring quality and continuous improvement. This course will cover the seven tools--affinity diagrams,  more...
Analyzing the Market on-line e-learning cbt (computer based) This course will walk you through four crucial elements of analyzing your market. First, you'll learn to scan your environment, considering the economical, technological, social, and political impacts on your organization. Then you'll learn how market segmentation can assist you in developing products and marketing strategies. You'll be given a set of tools that can be utilized for developing and  more...
The Eurocamp Case Study 1: Overview on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd In business making the right financial decisions can mean the difference between win or lose, success or failure. Successful organisations rarely win by accident. They manage their financial strategy and decisions -- balancing risks and rewards -- satisfying the financial needs of the business as well as the expectations of investors. This course explores some of the key concepts of financial  more...
Windmaster Case Study 4: Portfolio Analysis on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course introduces you to portfolio analysis as means of  more...
Windmaster Case Study 5: Identifying Strategic Options on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course takes you onto the second stage of strategic  more...
Project Leadership Communicating Within a Project Team on-line e-learning cbt (computer based) Project Leadership: Communicating Within a Project Team covers how to promote team communication, why communication fails, and the types of communication styles. It also details how project managers should conduct meetings and manage decisions. In addition, it covers the types of project documents used to convey information and how to present that information to the various levels of stakeholders  more...
Total Quality Management Implementation and Tools on-line e-learning cbt (computer based) Total Quality and Quality Tools breaks Total Quality Management into distinct easy-to-understand stages. You will learn the steps required for designing, developing, implementing, and evaluating a total quality solution. With the stages in place, the required basic tools for quality analysis are taught before the learner is introduced to some more advanced tools for Total Quality Management. This  more...
Oracle Reports: Report Fundamentals on-line e-learning cbt (computer based) This course is the first in a three-part Oracle Reports series that is based on Oracle Reports release 6. Oracle Reports the reports component of Oracle Developer is used to centralize report processing and to improve report management. It contains Report Builder a program used to create effective and professional reports. The Report Fundamentals course includes detailed Report Builder concepts.  more...
Oracle Reports: Enhancing Reports on-line e-learning cbt (computer based) This course is the second in a three-part Oracle Reports series that is based on Oracle Reports Release 6. The goal of this course is to enable developers to construct complex reports and charts using Oracle Reports. This course introduces the learner to the key features of the Data Model editor Layout Model objects and their properties. The course also enables the learner to enhance matrix  more...
Oracle Report Builder: Enhancing Reports on-line e-learning cbt (computer based) This course is the second in a three-part Oracle Report Builder series that is based on Oracle Developer/2000 Release 2. This course introduces the learner to the ways to enhance a report using the Data and Layout Model. In addition this course will help participants learn how to modify layout objects and enhance matrix reports.  more...
Sales Skills: Developing a Winning Strategy on-line e-learning cbt (computer based) In Sales Skills: Developing a Winning Strategy you will learn how to research market conditions and analyze your competitors using a SWOT matrix. You will also learn the steps of the consulting strategy and what questions you should ask when planning solutions for clients. In addition you will learn the steps to take to help clients find solutions to their needs.  more...
From LearningMeasure.com
Introduction to Coordinate Systems on-line e-learning cbt (computer based) The purpose of this course is to give a rudimentary explanation of various coordinate systems used to describe points in space and to describe coordinate transformations. A coordinate transformation is a tool to describe a location in space who is using a different coordinate system. This introduces some of the basic mathematical tools, namely matrix algebra, that is often used in coordinate  more...
From Technology Ed
Biomass Treatment Technologies ... biomass into fuel is overcoming the recalcitrance of its matrix to enzymatic hydrolysis. To overcome these problems for chemical processing, naturally occurring cellulose biomass must be pretreated before it can be further processed using enzymatic hydrolysis or bioconversion. The purpose of this course is to provide a comprehensive overview of biomass energy crops, conventional and  more...
From eCPD.
Team Leading Skills on-line e-learning cbt (computer based)self directed Teams and teamwork have become a common factor in modern organisations. But what are they about and how can an organisation benefit from operating on a teamwork basis. If teamwork is to operate effectively, we need to understand the factors that drive teamwork and learn how to operate effectively in these areas. This course is designed for people who lead groups/ teams regularly, perhaps on a  more...
From PDHengineer. com-Decatur Professional Development, LLC
Creating an Effective Project Team Performance Assessment Process on-line e-learning cbt (computer based) ...es fair and objective assessment within a typical project matrix organization. It will help you develop objective and measurable performance expectations for the ? hard? and ? soft? skills that are essential to a project? s success. It gives the employee a way to self-monitor their progress toward performance goals. A large administrative load comes off the shoulders of the project  more...
Finite Element Structural Analysis on an Excel Spreadsheet on-line e-learning cbt (computer based) ...th nodes and members     Be aware of matrix mathematics (addition, multiplication and inversion of matrices), although detailed knowledge of matrices is not needed State Board Acceptance This course can be used by professional engineers to fulfill PDH requirements mandated by state and provincial licensing boards. Decatur Professional Development is an approved  more...
Soil Vapor Extraction on-line e-learning cbt (computer based) ...a vacuum creates a negative pressure gradient in the soil matrix that moves hydrocarbon vapors toward extraction wells; these wells in turn remove the vapors from the soil. However, one must carefully consider both the site conditions and contaminant properties before implementing SVE. This course is intended for environmental engineers who wish to expand their knowledge of alternative  more...
From SAP Online Training
Tibco Online Training ...s. Training includes the following Topics: TIBCO Active Matrix business works, TIBOC Run Time Agent, TIBCO Administrator, TIBCO HAWK, TIBCO EMS, TIBCO Rendezvous, TIBCO ADAPTERS (ADB, SAP, MQ Series). Our Process: Training: Through VOIP/ Microphone, & Meeting Software. Live System: Hand-on examples through Meeting Software. Material: Online Material is provided with exercises.  more...
From Backup Training Corporation
Use of Force on-line e-learning cbt (computer based)cd rom ...ce in a heartbeat. Ed Nowicki explains the "Use-of-Force" matrix in a hands-on manner that is as close as you can get to reality in a CD-ROM format. Use of Force ( 8-hour course ) Instructed by Ed Nowicki From zero to deadly force in a heartbeat. Ed Nowicki explains the "Use-of-Force" matrix in a hands-on manner that is as close as you can get to reality in a CD-ROM format. This instructor  more...
From Skillspride Online Training
A+ Syllabus 10 - Module 6 - Printers on-line e-learning cbt (computer based) At the end of this course you will be able to: describe the components and operation of dot matrix, inkjet and laser printers; describe the methods used to connect printers to PCs; install and configure printer drivers; troubleshoot common printer problems.  more...
A+ Module 6 - Printers on-line e-learning cbt (computer based) At the end of this course you will be able to: describe the components and operation of dot matrix, inkjet and laser printers; describe the methods used to connect printers to PCs; install and configure printer drivers; troubleshoot common printer problems.  more...
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