From Serebra Learning Corporation
Delivering Your Message 
...audience. When you stand there in front of them, all that matters to them is what you look like and what you say. This course is about delivering your message, and the techniques you need to do this. First of all, you have to make a positive first impression on your audience members by how and where you stand, by your appearance, and how you look at them. Then, you must lead your audience
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Managing Employment HRCI PHR 
...g legislation affecting employee and consumer rights, and matters of workforce management. The (
HRCI) certification examinations are widely recognized as the industry standard for evaluating
Human Resource professionals' competencies. HRCI is an affiliate of the
Society for
Human Resource Management and provides testing and certification services. As a human resources professional, you are
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PrimeFinance Budgeting Matters 
This course describes how to relate budgeting and the key budgeting methods to a manager's work. Project managers and department managers who need to take on budgetary responsibilities and input into business decisions .
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Strategic Decision Making 
... or buy, and the kinds of projects best kept in-house are matters of crucial concern to any IT manager. At the same time, an array of resource planning and management tools--CRM,
ERP, and types of portal technologies--must be closely examined for possible applications that could save money, obtain new customers, or encourage return of existing clientele. This course examines each of these
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Documenting Discipline 
Disciplinary action in the workplace is a delicate matter. A serious conflict between manager and worker can give rise to a lengthy grievance procedure, or, at worst, legal action. Detailed disciplinary documents are the best defense when a manager's actions are called into question. Without these documents there may be no record of a worker's repeated infractions or failure to satisfy job
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