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From Online Training Directory
Six Sigma Green Belt Personal Training Library
...s of training.) DMAIC teaches learners the DMAIC (Define, Measure, Analyze, Improve, Control) problem-solving process as well as tutorials on over 50 data collection and analysis tools such as Pareto diagrams, fishbone diagrams, and flowcharts to name just a few. (2 Units; 2 Assessments; Approximately 7 hours of training.) SPC Workout is a basic yet comprehensive course that makes understanding
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Search Engine Competency Assessment-Level 1 (SECA Basic Certification)
...ECA Level 1 you will demonstrate a reliable and validated measure of overall Search Engine Optimization performance, knowledge and skill sets. A successful passing grade entitles you to apply and receive a SECA Certificate from an Accredited State University.
Search Engine Optimization is an ever changing, complex practice, which requires practitioners to be up to date on the latest strategies
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Microsoft Certified Application Specialist Office 2007
The Microsoft Certified Application Specialist (MCAS) credential, part of the Microsoft Business Certification program, identifies specific skills covering the most in-demand 2007 Microsoft Office system products Microsoft Office Word 2007, Excel 2007, PowerPoint 2007, Access 2007, and Outlook 2007 as well as the Windows Vista operating system. The MCAS certification is replacing the Microsoft
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Build Your Own BIZ(tm) - Selling Skills
...ose more sales. It will also help you set sales goals and measure the effectiveness of your sales force.
Build Your Selling Skills and Close More Sales This course is designed to sharpen your selling skills and help you close more sales. The class includes text and downloadable resources. Description of Course Selling Skills explores the following areas: The keys to successful selling Sales
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Build Your Own BIZ(tm) - Using Financial Statements
...measure how well your company is doing. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. You will receive as a bonus 1 year unlimited
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Build Your Own BIZ(tm) - Customer Service Strategies
...ervice and help you define who your customers are, how to measure customer service, and determine the appropriate methods for obtaining customer feedback. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the
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Beyond Grant Writing and Approaching Viable Funding Sources with Success


Many grants are developed and submitted to possible funding sources each year. Few are chosen for funding. This course will highlight the characteristics of a funded grant and a granting organization`s criteria for success.
This self-directed course will guide the participant through the process of finding, applying and successfully engaging grant funding sources. The five (5) week course will
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Leading Effective Teams



Course description -- This practical, hands-on approach to team leadership addresses the three essential elements of creating an effective team: focusing on results, providing structure, and building positive interactions and teamwork. You will be given tools to help you document the purpose of your team and account for all the tasks that need to be done. You will learn techniques to help you keep
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Search Engine Competency Assessment-Level 1 (SECA Basic Certification)


SECA Basic Certification covers skills built on a framework of current Search Engine Optimization theory and best practices. By passing SECA Level 1 you will demonstrate a reliable and validated measure of overall Search Engine Optimization performance, knowledge and skill sets. A successful passing grade entitles you to apply and receive a SECA Certificate from an Accredited State University.
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From 123-CBT Computer Based Training
Communication during Organizational Change
...under strain. How successfully you communicate is a vital measure of how well you deal with change. "Communication during Organizational Change" starts by recognizing that the first factor in successful communication is how you feel inside. The unfamiliar tends to generate stress, and when you are stressed you do not communicate well. This course addresses this problem proactively. It also
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Communication during Organizational Change
Strategies for Transitioning into Management
...ransition into management, develop management tactics and measure your management success. In addition, you'll develop techniques for facing the realities of management, such as understanding the impact of the Information Age on your management role, working effectively with your peers and maintaining a good relationship with your manager. After completing this course, you'll be ready to switch
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Problem Performance Identification
...hat the manager encounters then he or she must be able to measure the extent of that problem performance if they are to deal with it effectively. An imprecise definition and description of the problem, leads to a less than useful treatment in many ineffective performance management approaches. The observation of a worker naturally leads into the assessment of the standards of performance of
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The Facilitator Role
Tired of wasting time at meetings that take too long and get too little accomplished? Learn to facilitate meetings that are both productive and time efficient. In this course, you will explore the foundations of the art of group facilitation. You will define the role of a facilitator, so that you can easily differentiate between facilitated groups and democratic or autocratic groups. Identifying
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Management Tools and Metrics
...ray of management tools and processes that both guide and measure his performance. This course is intended to demonstrate the management and measurement tools a professional CSS is expected to use when dealing with individual customers and participating in the overall operation of the Support Center. The skills and knowledge required include how to use tools associated with problem, change,
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Using Surveys to Measure Customer Satisfaction
...to prevent them defecting to the competition. You need to measure customer satisfaction on a regular basis, and this course will give you the tools to do this.Once you have established the attributes of your service that customers value the most, by gathering their qualitative feedback, you need to gauge how they rate your company's ability to deliver them. This course concentrates on the
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Leading a Customer-focused Team
...am's performance.In the second lesson you'll learn how to measure the elements of performance that impact on customer service, after being shown how to differentiate between those that do and those that don't. You'll also learn how to coach for performance improvement, using the method that's the most appropriate for the situation.No prescribed service system, no matter how finely tuned, can
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Discovering What Your Customers Want
The data are in, and there's no doubt about it: The return on customer loyalty goes directly to your company's bottom line. Too often, however, organizations seeking to improve customer satisfaction and loyalty begin with a survey. To build a successful customer satisfaction system, you have to begin with the basics.When customer satisfaction programs begin with a survey, and not a plan, the
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Essentials of External Consulting
You may already have a reputation as something of an area specialist or problem solver. You may have a number of years of general management experience, or you may have recently acquired a management qualification. Perhaps you've now been asked to deploy your knowledge in an external consulting role.What do external consultants really do? Although they may work in a variety of disciplines, clearly
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Business Etiquette for Supervisors
...ds and looks, things so intangible they are impossible to measure." In other words, supervisors increase their own effectiveness as well as the effectiveness of their subordinates simply by the way they conduct everyday tasks. In short, they do it by applying simple etiquette. In this course, the learner will explore the special etiquette of being a supervisor, the etiquette of one-on-one
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Visual Basic 2005 Diagnostics and Management
To manage application configuration and the custom installation of components, event logs, system processes and information, and use debugging and tracing to measure application performance
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Budgeting and Controlling Costs
...ciated with Project Cost Management help Project Managers measure project performance and monitor cost variances. This course will highlight the importance of Project Cost Management to project performance. It will cover the inputs, tools and techniques, and outputs for the Cost Budgeting and Cost Control processes. Through interactive learning strategies and real-life scenarios, the learner
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Executing Monitoring Controlling and Closing a Project
...tail many processes that are designed to manage progress, measure performance, take corrective action if need be, and document lessons learned. Competent project managers understand that project success can actually be a dangerous thing. To keep a project team from becoming complacent in response to project success, everyone involved must use the processes from the three Process Groups to keep
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Performing Quality Assurance and Control
...measure of success for any project is whether the results satisfy the project customer. After all, it's the project customer who determines whether the results of a project were worth the time and money that went into it. However, project managers can't wait until a project is complete to find out whether the results meet the customer's needs. At the scheduled conclusion of a project, both the
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Manager s Performance Guide - Team Conflict Skills
...d value to the organization, and that means being able to measure performance. Have behaviors changed? How can we determine behavioral change? During the past four decades, numerous models of training evaluation have been proposed. Donald Kirkpatrick created the one that's been most widely used, and most other models indirectly or directly build on Kirkpatrick's model. This course is designed
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Team Leadership - Promoting Your Team s Effectiveness
Team Leadership: Promoting Your Team's Effectiveness offers the student an overview of how to set goals, prevent team ineffectiveness, and measure individual and team performance. The program covers in detail the steps for setting effective goals, the steps for measuring team and individual performance, and the advantages and negative effects of diversity.
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C 2005 Diagnostics and Management
To manage application configuration and the custom installation of components, event logs, system processes and information, and use debugging and tracing to measure application performance
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Six Sigma DMAIC Measuring the Process
...measure how much carpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely measuring them. That means you'll learn
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Modeling and Analyzing Processes in Six Sigma
... quality advocate, statistician, and educator. During the Measure stage of the Six Sigma methodology, you need to identify and map processes and procedures for problem areas identified during the Define stage, and present them to the Six Sigma team for a closer look. As you start uncovering and analyzing these processes, the likely causes of problems become clearer. This course will examine the
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Statistics and Probability in Six Sigma
...probability are the key tools that Six Sigma teams use to measure and analyze issues that are identified in the early stages of Six Sigma projects. This course explores basic statistical concepts that apply to Six Sigma. It distinguishes between enumerative and analytical statistics and population and sample characteristics, and describes the Central Limit Theorem. It also examines basic
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Data Classification and Collection in Six Sigma
...Measure what is measurable, and make measurable what is not so" said Galileo Galilei, the famous Italian physicist, mathematician, astronomer, and philosopher. Measuring the key characteristics in your current processes is a very significant step in any Six Sigma improvement journey. As such, sample data from existing processes needs to be identified, collected, presented, and analyzed.
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Probability Distributions and Measurement Systems Analysis in Six Sigma
...hered and used is not accurate or precise, which is where measurement systems analysis (MSA) comes into play. MSA is a task in the Measure stage of the Six Sigma DMAIC process and is used to identify the variability caused by the measurement system itself. This course will examine how to calculate normal, binomial, Poisson, chi-square, Student's t-distributions, and F distributions. It will
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Six Sigma Process Improvement
...d to help Champions learn how to use Six Sigma's Define - Measure - Analyze - Improve - Control (DMAIC) methodology to upgrade current processes. It also explores using Six Sigma tools and methods to understand customer requirements, recognize the gaps between current deliverables and customer needs, analyze the root causes of process shortfalls, and finally use Six Sigma tools to improve
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Six Sigma Projects and Project Teams
...f Champions. It also provides Champions with a toolkit to measure and analyze a project thoroughly before it is selected for Six Sigma improvement. The roadmap for selecting Black Belts and other team members needed to build a winning project team is also explored. Champions will learn how to shape and align the dynamics of their sponsored team to the organization's business goals. Finally, the
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Six Sigma Listening to the Voice of the Customer
"Let the buyer beware." That old business maxim of caveat emptor once struck fear in the hearts of many wary consumers. Now there's a new reality: Competition for consumer attention is intense across all industries and markets, so now it's the company itself which is being admonished to beware. That means businesses should be looking for the best way to gauge what its customers really need and
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Common Tests
...Measure, Analyze, Improve, and Control) roadmap includes what is traditionally referred to as "crunching the numbers." After you have accurately defined the problem and measured the correct data in earlier phases, the Analyze phase looks at that data from all angles in an effort to precisely determine the relationships among variables. Making the data useful is the job of the Analyze phase. By
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Variance Contingency Tables and Nonparametric Tests
...Measure, Analyze, Improve, and Control) roadmap includes what is traditionally referred to as "crunching the numbers." After you have accurately defined the problem and measured the correct data in earlier phases, the Analyze phase looks at that data from all angles in an effort to precisely determine the relationships among variables. Making the data useful is the job of the Analyze phase. By
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Six Sigma--Statistical Process Control
...lution permanent? When a Six Sigma?? team imposes control measures on a process it has improved, it does so with the idea of making its improvements long-lasting. The Control phase of the DMAIC model (Define, Measure, Analyze, Inform, Control) doesn't rely on quick fixes. Instead, it applies statistical techniques that will monitor and control whatever variation arises in that improved process
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Six Sigma--Lean Tools for Control
...While Six Sigma utilizes data and statistical analysis to measure and improve a company's operational performance, lean manufacturing collocates all of an organization's processes in sequential order, restructuring the manufacturing method to reduce wasteful activities, such as over-production, waiting, and material hand-offs. Whereas Six Sigma tools focus on an organization's specific aspects,
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Scoping the Six Sigma Project
Six Sigma?? Black Belts are called upon to solve problems that have no known solutions. This is a risky endeavor. Yet Six Sigma deployment has a track record of success. One of the keys to its success is proper project scoping. No one wants to try to do it all with a single opportunity. Six Sigma projects need to be selected mindfully and scoped appropriately. Yet, without known solutions,
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Process Analysis and Documentation
...ance improvement. The second phase in this methodology is Measure. You cannot hope to improve processes and performance without first knowing where you are, assessing where you want to be, and then planning how to get there, while measuring progress toward the goal all along the way. In the words of an old adage, what gets measured, gets done.In this course, you will learn about the steps in
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Probability and Statistics
...Measure step of the DMAIC system used in Six Sigma?? relies on the use of probability and statistics to produce information on variations in process. Black Belt candidates must be proficient in descriptive, inferential, and process-oriented statistical thinking; must understand how to stratify data; and must appreciate the uses of the Central Limit Theorem and inferential statistics to
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Collecting and Summarizing Data
...ormance improvement. The second phase in the roadmap, the Measure phase, provides a methodology and tools for establishing a baseline of current processes. This baseline is your starting point for process improvement. A critical part of establishing baselines is collecting data that will enable you to learn the current status of performance and processes, monitor improvement efforts, and
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Measurement Systems
...ormance improvement. The second phase in the roadmap, the Measure phase, provides a methodology and tools for collecting data and establishing baseline measures of current processes. However, measurement itself can be problematic. A measurement system is only as good as the measuring instruments and the operators, and both are responsible for a certain amount of variation. An important part of
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Management of the HR Process HRCI SPHR
...e organization and how to plan in HR. It describes how to measure and evaluate HR's contributions to organizational effectiveness. This course prepares HR professionals and management who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources (SPHR) certification examination. The content in this course is based on the Strategic Management and the
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Planning a Diversity Initiative
...tive. The course will also examine the strategies used to measure the success of a diversity initiative once it is in place. It explains the process for collecting useful and meaningful feedback and provides metrics by which organizations can evaluate the effectiveness of their diversity programs. Finally, it offers a variety of options for organizations who find that their diversity program is
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Analyzing the Income Statement and Balance Sheet
This course examines the Income Statement and the Balance Sheet, their respective structures and relationships as they correlate to business activities, and introduces common methods of analysis when using these financial statements to measure a business's financial performance.
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The Income Statement and Balance Sheet Connection
This course examines in detail the relationship between the Income Statement and the Balance Sheet, how the line items on each statement relate to the other and correlate to business activities and decision-making. The course introduces common methods of analysis when using these financial statements to measure a business's financial performance.
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Training for Business Results
...evaluate participants' reactions to training, they rarely measure the effect of that training on job performance behaviors and organizational objectives. Many companies understand that evaluation and assessments should be linked to organizational objectives, competency profiles, and intellectual capital development. But forward-looking organizations are recognizing and monitoring this industry
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Knowledge as Capital
Times are changing. No longer is a company valued on just its physical assets and income streams. A quick look at many Internet focused organizations points to a basic fact: There is a new kind of asset being valued in our economy. That asset is knowledge, the intellectual capital of the organization. The high potential return of leveraging the knowledge capital of an organization has led to
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Quality Management - Business Process Improvement
Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance.
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Balanced Scorecard - Implementing
In "Balanced Scorecard: Implementing the Balanced Scorecard," you will learn the importance of using a balanced scorecard as a tool to measure corporate performance relative to your company's strategies. You will also identify the four perspectives of a balanced scorecard, understand how to apply the steps to build a balanced scorecard for your organization, and learn how to construct a strategy
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Exploratory Data Analysis in Six Sigma
...causes or input variables (known as x's) collected in the Measure stage to get a deeper understanding of their relationships. The goal of this analysis is to narrow down the many possible x's identified earlier during the Measure stage, to a few probable ones. This analysis is generally conducted through the use of two important toolsets: exploratory data analysis and hypothesis testing.
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Introduction to Hypothesis Testing and Testing for Means in Six Sigma
...losely examines the many process inputs identified in the Measure phase to determine if they are related to outputs, and if a relationship does exist, if it is statistically significant. An important tool for this analysis is hypothesis testing. Hypothesis testing uses statistical analysis to determine if the observed relationship between two or more samples is real or due to random chance. A
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TCP IP Internetworking on Windows NT 4 0 Curriculum

... and two elective exams that provide a valid and reliable measure of technical proficiency and expertise.
L earn To:
Microsoft Class - 688 Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0
C ontent Emphasis
Skills-Based
A udience
This course series is intended for professionals seeking MCSE certification.
Course Contents
Course Series: Internetworking
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Wndows NT Server 4 0 Enterprise Curriculum

... and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class - 689 Supporting Windows NT 4.0 Enterprise C ontent Emphasis Skills-Based A udience This course series is intended for professionals seeking MCSE certification. Course Contents Course Series: Implementing and Supporting Microsoft
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Windows NT 4 0 Core Technologies Support Curriculum

... and two elective exams that provide a valid and reliable measure of technical proficiency and expertise.
L earn To:
Microsoft Class - 922 Supporting Microsoft Windows NT 4.0 Core Technologies
C ontent Emphasis
Skills-Based
A udience
This course series is intended for professionals seeking MCSE certification.
Course Contents
Course Series: Implementing and
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Windows NT 4 0 Administration Curriculum

... and two elective exams that provide a valid and reliable measure of technical proficiency and expertise.
L earn To:
Microsoft Class - 803 Administering Microsoft Windows NT 4.0
C ontent Emphasis
Skills-Based
A udience
This series is intended for professionals seeking MCSE certification.
Course Contents
Course Series: Administering Microsoft Windows NT 4.0
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Windows NT 4 0 Administration Curriculum

... and two elective exams that provide a valid and reliable measure of technical proficiency and expertise.
L earn To:
Microsoft Class - 803 Administering Microsoft Windows NT 4.0
C ontent Emphasis
Skills-Based
A udience
This series is intended for professionals seeking MCSE certification.
Course Contents
Course Series: Administering Microsoft Windows NT 4.0
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SAP R 3 v4 0 Investment Management - Overview

...tegration.
Unit 2: Investment Programs and Investment Measures
Duration: 1 Hour(s)
Types of investment programs.
Master data investment programs.
Creating and editing program definitions.
Creating and editing program positions.
Editing and displaying program structures.
Fundamentals of investment measurements.
Characteristics.
Investment profile.
Order type, sample order.
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Sales Management Leading a Sales Team

...t the coversation, Ron will ask you questions designed to measure your understanding of the material. Unit 3: Conducting Sales Meetings (1 - 2 hours) Identify common goals of sales meetings. Sequence the steps for preparing to conduct a sales meeting. Select the guidelines for ensuring an effective sales meeting.
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Advanced Six Sigma The Measure Analysis Phases of DMAIC

...Measure and Analysis phase in the DMAIC model of Six Sigma implementation helps practitioners set standards for performance and quality. Subsequently, these metrics are studied to understand the issues and the causes that deter conformity to the specified standard. This in turn facilitates both preventive and corrective action.
Learn To:
Understand the role of data in the
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Advanced Six Sigma The Define Phase of DMAIC

...eve a zero-defect quality level. Using Six Sigma, you can measure how many defects you have in a process, and systematically eliminate them to arrive at a near zero-defect product or process. In this advanced course of implementing Six Sigma, you will use the concepts of Six Sigma and apply them to an organization. You will identify problems, customer requirements, and tools to address the
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IIS 4 0 Creating Configuring a Web Server - Part 2

...osoft Windows NT and Internet Information Server security measures that can be implemented to secure a Web site on an Internet Information Server.
Identify how to secure data with SSL and acquire SSL digital certificate that is used to encrypt data.
Identify the characteristics of virtual directories and servers.
Create and troubleshoot virtual directories and servers.
Identify the
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Quality Management Business Process Improvement

... to flowchart and streamline a process, as well as how to measure process performance. Learn To Given three goals, prepare to lead business process improvement. Identify the steps for planning improvements. Identify the criteria for selecting a process for improvement. Identify the
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Oracle 11i Procure to Pay Part 1

...f inventory organizations.
Identify features of Unit of Measure (UOM).
Identify features of items.
Identify functions of various item attributes.
Create an item.
Identify features of item categories and category sets.
Create an item category.
Create an item category set.
Identify features of a request for quotation (RFQ).
Identify options in the RFQs window for creating a
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Oracle 11i10 Order to Cash Lifecycle Key Components

... of Enterprise Structure.
Identify features of Units of Measure (UOMs).
Create a Unit of Measure (UOM).
Audience:
The target audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications.
Deployment:
Self-Study
Accreditation
CEU credits: 0.40 CEUs
Language Options:
US English
Total Learning Time:
2.5 hours
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Balanced Scorecard Implementing

...the importance of using a balanced scorecard as a tool to measure corporate performance relative to your company's strategies. You will also identify the four perspectives of a balanced scorecard, understand how to apply the steps to build a balanced scorecard for your organization, and learn how to construct a strategy map to support your balanced scorecard. Learn To: Identify
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SAP Strategic Enterprise Management SEM

SAP Strategic Enterprise Management (SEM) shows what SAP SEM is, which business processes it covers, and which companies use it. The student will be introduced to the components of the SAP SEM System and their functions. Learn To: o Overview of SAP SEM. o Integration and Components. o Data Basis and Implementation Scenarios. o Components of the SAP SEM System. o SEM BIC and SRM. o
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Six Sigma Deploying Six Sigma

...ing key people before then helping the learner to define, measure, analyze, improve and control the selected process. It also looks at process capability studies and how they should be directed. Learn To Identify guidelines for Six Sigma projects. Identify steps for choosing a Six Sigma project team.
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Essentials of Management Maintaining a Productive Workplace

...oductivity. Through your questions, you will learn how to measure productivity, the two factors that influence productivity, and ways to maintain a productive workforce. Unit 2: Identifying Ways to Improve Productivity (0.5 - 1 hour) Ask six questions that will help you identify ways to improve productivity. List the three ways that a job
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Project Management Essentials Controlling Closing a Project

...w of the information required to control project changes, measure project performance, and use project performance reports. The program details steps for accommodating change, actions for controlling the project schedule and budget, and steps for closing a project. Learn To Identify the steps for accommodating a change. Identify the
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Team Leadership Promoting Your Team s Effectiveness

...ew of how to set goals, prevent team ineffectiveness, and measure individual and team performance. The program covers in detail the steps for setting effective goals, the steps for measuring team and individual performance, and the advantages and negative effects of diversity. Learn To Follow steps for setting team goals. Establish
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Six Sigma Six Sigma Essentials

In Six Sigma: Six Sigma Essentials you will learn the history and background of the Six Sigma quality initiative as well as some essential information on how it impacts on business processes. Putting Six Sigma in context, the course then goes on to look at some of the principal tools used in a Six Sigma project before examining strategies for preparing your organization for this new quality
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Brand Management Managing Brand Equity

...anaging Brand Equity explains how to manage a brand name, measure brand equity, and manage a brand on a long-term basis. The program also details the steps for creating brand extensions, the techniques for measuring brand equity, and the options for reviving brand equity. Learn To Identify issues to consider when managing a brand name.
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Motivation Fostering Employee Motivation

... Identify the basic indicators used to measure motivation levels. Identify ways to lead employees with specific needs. Determine the best way to lead employees with specific needs. Select steps for building relationships that increase motivation. Follow steps for building relationships
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IIS 4 0 Creating and Managing a Web Server Curriculum

... and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class - 936 Creating and Configuring a Web Server Using Microsoft IIS 4.0 C ontent Emphasis Skills-Based A udience This curriculum is intended for professionals seeking MCSE certification Course Contents Course Series: Implementing and
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From HAZMAT Plans & Programs, Inc
Spanish - Scaffolding Safety
...urse attempts to provide a general overview of the safety measures that are required when working on a scaffold. The course begins with an introduction into the various types of scaffolds, and goes on to outline the OSHA safety requirements and safety measure that can be taken to ensure that employees working on scaffolds are at little risk of injury or death.
LEARNING OBJECTIVES:
-
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From 6P International, LLC
Spanish - Scaffolding
CATEGORY:
Construction
COURSE DESCRIPTION:
This course attempts to provide a general overview of the safety measures that are required when working on a scaffold. The course begins with an introduction into the various types of scaffolds, and goes onto to outline the OSHA safety requirements and safety measure that can be taken to ensure that employees working on scaffolds are at little
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Welding and Cutting
CATEGORY:
Construction
COURSE DESCRIPTION:
This course attempts to discuss the two most common types of welding and cutting (gas and arc), the danger that are involved in working with them and the safety measure that can be undertaken to minimize and prevent the occurrence of their associated hazards. The course goes on to study fire prevention techniques and the danger of preservative
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Scaffolding
CATEGORY:
Construction
COURSE DESCRIPTION:
This course provides a general overview of the safety measures that are required when working on a scaffold. The course begins with an introduction into the various types of scaffolds, and goes onto to outline the OSHA safety requirements and safety measure that can be taken to ensure that employees working on scaffolds are at little risk of
more...
California-OSHA Scaffolding
This course attempts to provide a general overview of the safety measures that are required when working on a scaffold. The course begins with an introduction into the various types of scaffolds, and goes onto to outline the OSHA safety requirements and safety measure that can be taken to ensure that employees working on scaffolds are at little risk of injury or death.
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From Serebra Learning Corporation
Process Analysis and Documentation
...ance improvement. The second phase in this methodology is Measure. You cannot hope to improve processes and performance without first knowing where you are, assessing where you want to be, and then planning how to get there, while measuring progress toward the goal all along the way. In the words of an old adage, what gets measured, gets done. In this course, you will learn about the steps in
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Field Sales Skills Simulation
...ct. These tablets are just as effective as a preventative measure as they are at treating symptoms. Since they are all natural, there are no side effects associated with taking the pills. Because it's a new product, you have your work cut out for you to educate your customers and to get them to commit to an order. In this simulation, you are working in the field, and your boss has entrusted you
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Using Surveys to Measure Customer Satisfaction
...to prevent them defecting to the competition. You need to measure customer satisfaction on a regular basis, and this course will give you the tools to do this. Once you have established the attributes of your service that customers value the most, by gathering their qualitative feedback, you need to gauge how they rate your company's ability to deliver them. This course concentrates on the
more...
Leading A Customer-Focused Team
...m's performance. In the second lesson you'll learn how to measure the elements of performance that impact on customer service, after being shown how to differentiate between those that do and those that don't. You'll also learn how to coach for performance improvement, using the method that's the most appropriate for the situation Customer service managers, supervisors and team leaders, and
more...
Discovering What Your Customers Want
The data are in, and there's no doubt about it: The return on customer loyalty goes directly to your company's bottom line. Too often, however, organizations seeking to improve customer satisfaction and loyalty begin with a survey. To build a successful customer satisfaction system, you have to begin with the basics. When customer satisfaction programs begin with a survey, and not a plan, the
more...
Measuring Team Performance Measure for Success
This course reviews how feedback based on specific performance goals can help teams track progress, enhance motivation, and improve performance. Professionals who want to collaborate more effectively within a group.
more...
Essentials of External Consulting
..., meetings and negotiation. Combining this with, in equal measure, qualities of leadership, creativity, and emotional intelligence. In this course, you'll find out more about the role of an external consultant. You'll also see how, with the key skills and qualities, you can deliver outstanding performance to clients, guaranteeing they'll want you to return again in the future. Anyone with some
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Management Tools and Metrics
...ray of management tools and processes that both guide and measure his performance. This course is intended to demonstrate the management and measurement tools a professional CSS is expected to use when dealing with individual customers and participating in the overall operation of the Support Center. The skills and knowledge required include how to use tools associated with problem, change,
more...
Budgeting and Controlling Costs
...ciated with Project Cost Management help Project Managers measure project performance and monitor cost variances. This course will highlight the importance of Project Cost Management to project performance. It will cover the inputs, tools and techniques, and outputs for the Cost Budgeting and Cost Control processes. Through interactive learning strategies and real-life scenarios, the learner
more...
Executing Monitoring Controlling and Closing a Project
After initiating and planning for a project, it's time to get down to the actual nitty gritty of carrying out the project. The Executing and Monitoring and Controlling Process Groups might be likened to the act of juggling--keeping multiple activities going simultaneously, while responding to unforeseen changes in the project environment. While executing processes focus more on accomplishing
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Project Management Professional Communications Management


Project Management: Communications Management, is the eighth of eleven courses in this curriculum. After the completion of this course you will be able to identify the six evaluation criteria for a project communication system, identify five situations where exception reporting is required and measure the performance of a project using earned value analysis. The Prime-Project Management
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Strategies for Transitioning into Management
...ransition into management, develop management tactics and measure your management success. In addition, you'll develop techniques for facing the realities of management, such as understanding the impact of the Information Age on your management role, working effectively with your peers and maintaining a good relationship with your manager. After completing this course, you'll be ready to switch
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Averting Problem Performance Simulation
You're the head writer for The Jackie Lewis Show, a TV talk show on a basic cable channel. The six other writers for the show report to you. Recently, one of these writers resigned, so you need to hire a replacement. You will need to avoid hiring a problem performer by selecting the right person. Once you select that person, you'll need to communicate job requirements and provide resources in
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Balanced Scorecard Implementing
...the importance of using a balanced scorecard as a tool to measure corporate performance relative to your company's strategies. You will also identify the four perspectives of a balanced scorecard, understand how to apply the steps to build a balanced scorecard for your organization, and learn how to construct a strategy map to support your balanced scorecard. This course is for executives,
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Team Leadership Promoting Your Team s Effectiveness
Team Leadership: Promoting Your Team's Effectiveness offers the student an overview of how to set goals, prevent team ineffectiveness, and measure individual and team performance. The program covers in detail the steps for setting effective goals, the steps for measuring team and individual performance, and the advantages and negative effects of diversity. Managers and team leaders who are
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Management of the HR Process HRCI SPHR
...e organization and how to plan in HR. It describes how to measure and evaluate HR's contributions to organizational effectiveness. This course prepares HR professionals and management who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources (SPHR) certification examination.The content in this course is based on the Strategic Management and the
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Six Sigma--Lean Tools for Control
...While Six Sigma utilizes data and statistical analysis to measure and improve a company's operational performance, lean manufacturing collocates all of an organization's processes in sequential order, restructuring the manufacturing method to reduce wasteful activities, such as over-production, waiting, and material hand-offs. Whereas Six Sigma tools focus on an organization's specific aspects,
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Scoping the Six Sigma Project
Six Sigma Black Belts are called upon to solve problems that have no known solutions. This is a risky endeavor. Yet Six Sigma deployment has a track record of success. One of the keys to its success is proper project scoping. No one wants to try to do it all with a single opportunity. Six Sigma projects need to be selected mindfully and scoped appropriately. Yet, without known solutions,
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Probability and Statistics
...Measure step of the DMAIC system used in Six Sigma relies on the use of probability and statistics to produce information on variations in process. Black Belt candidates must be proficient in descriptive, inferential, and process-oriented statistical thinking; must understand how to stratify data; and must appreciate the uses of the Central Limit Theorem and inferential statistics to interpret
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Collecting and Summarizing Data
...ormance improvement. The second phase in the roadmap, the Measure phase, provides a methodology and tools for establishing a baseline of current processes. This baseline is your starting point for process improvement. A critical part of establishing baselines is collecting data that will enable you to learn the current status of performance and processes, monitor improvement efforts, and
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Measurement Systems
...ormance improvement. The second phase in the roadmap, the Measure phase, provides a methodology and tools for collecting data and establishing baseline measures of current processes. However, measurement itself can be problematic. A measurement system is only as good as the measuring instruments and the operators, and both are responsible for a certain amount of variation. An important part of
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Calculating Process Capability
When process data fails to produce a normal distribution, special indices are required to calculate process capability. This course teaches Black Belt candidates the indices for non-normal process capability, and discusses how to transform non-normal data for use in standard statistical tests. It also examines the difference between continuous and discrete data, and the distributions used for
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Six Sigma Listening to the Voice of the Customer
Let the buyer beware. That old business maxim of caveat emptor once struck fear in the hearts of many wary consumers. Now there's a new reality: Competition for consumer attention is intense across all industries and markets, so now it's the company itself which is being admonished to beware. That means businesses should be looking for the best way to gauge what its customers really need and want.
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Six Sigma DMAIC Defining the Problem
What's your problem? It could be said that this is one way to get to the heart of a matter. Of course, there's a better way. In this course, Six Sigma DMAIC: Defining the Problem, Six Sigma Green Belts and team members are given a systematic, objective, and measurable process for quantifying the challenges facing your organization. In lesson one, "The Project Charter," you'll learn guidelines for
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Six Sigma DMAIC Measuring the Process
...measure how much carpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely measuring them. That means you'll learn
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Developing and Deploying Strategic Plans
Successful organizations are founded on effectively developing and deploying strategic plans. Organizations must identify their primary goals and objectives based on their mission and vision statements. Other success factors include understanding market forces, internal strengths and weaknesses, stakeholders, relevant technology, and legal and regulatory factors. With these considerations, an
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Quality-minded Management
...onsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. This course provides an overview of the clause "Management Responsibility." It details management's role in establishing a quality policy and its responsibility to support and administer the organization's quality management system. Management must also conduct an ongoing evaluation of the quality
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C 2005 Diagnostics and Management
To manage application configuration and the custom installation of components, event logs, system processes and information, and use debugging and tracing to measure application performance Employees, consultants, and students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
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Visual Basic 2005 Diagnostics and Management
To manage application configuration and the custom installation of components, event logs, system processes and information, and use debugging and tracing to measure application performance Employees, Consultants, and Students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
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Win2000 Active Directory Design Active Directory Security and Replication Strategies
This course helps you plan your use of Active Directory in Windows 2000, through a discussion of Active Directory security and replication strategies. First, the course explains group policies, different types of group policy objects (GPOs), group policy inheritance and precedence, and how to administer and manage a group policy. You will learn about operations masters, their relation to domain
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Project Server 2003 Testing and Troubleshooting
To recognize how to test and troubleshoot Project Server 2003 Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Project Server 2003; learners preparing for MCSE certification exams
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VoIP Network Engineering Management and Support
...er a converged network. We discover methods we can use to measure the converged network s voice quality, and how we can determine the effects the final network design has on overall network performance. We review network security issues and threats, and discuss means we can use to prepare and protect our network from these threats. Since a converged network includes both traditional voice and
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Oracle 11i10 Order to Cash Lifecycle and Key Components
This course provides an overview of the Order to Cash lifecycle, the Oracle Order Management process, and Enterprise Structure. The course also describes items, item attributes, and the implementation considerations for the Oracle 11i Order to Cash solution. The target audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. There are no
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Heat Stress
...for each. This training will also explain several control measure techniques and safe work practices that you can use to prevent heat-related stresses. The content in this course is designed to comply with the intent of the applicable regulatory requirements. describe how your body handles heat, and what personal factors may lead to heat stress identify the signs, symptoms, and first aid
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Leadership and Team Development: Project Management


MAXIM TRAINING Bringing in projects on time and in budget is for many people the most crucial measure of success at work. This course covers the essential steps in managing projects to achieve this success.
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The Professional Teller: Following Security Procedures


...the student an overview of internal and external security measure that banks take, what procedures the student should follow to ensure bank security, and what actions the student should take in response to angry or violent customers and/or suspicious activity. The program also covers the common types of crimes committed against banks, including robbery, kidnapping, and bomb threats, as well as
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Quality Management Business Process Improvement
Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance.
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e-Mail and Browsing
... way in which we interact with each other. However, if we measure the impact of all these technologies, the Internet has certainly had the maximum effect on our communication methods. The Internet enables a number of people to access and use certain resources at the same time. It provides different services that make communication lively and effective, such as e-mail, newsgroups, chat,
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Advanced Six Sigma - The Define Phase of DMAIC
...ieve a zero-defect quality level. Using Six Sigma you can measure how many defects you have in a process and systematically eliminate them to arrive at a near zero-defect product or process. In this advanced course of implementing Six Sigma you will use the concepts of Six Sigma and apply them to an organization. You will identify problems customer requirements and tools to address the problem
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Advanced Six Sigma - The Measure and Analysis Phases of DMAIC
The Measure and Analysis phase in the DMAIC model of Six Sigma implementation helps practitioners set standards for performance and quality. Subsequently these metrics are studied to understand the issues and the causes that deter conformity to the specified standard. This in turn facilitates both preventive and corrective action.
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Introduction to Cisco Networking Technologies (INTRO)


Introduction to Cisco Networking Technologies presents important networking fundamentals using the Open Systems Interconnect (OSI) seven layer model concepts; terminology and technologies are explained and illustrated using text and graphics animation. The course includes online assessments that allow learners to measure their progress throughout the learning experience. This course will prepare
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Brand Management: Managing Brand Equity
Brand Management: Managing Brand Equity explains how to manage a brand name measure brand equity and manage a brand on a long-term basis. The program also details the steps for creating brand extensions the techniques for measuring brand equity and the options for reviving brand equity.
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Six Sigma Part 2: Deploying Six Sigma
In Deploying Six Sigma you will learn the fundamentals of beginning a Six Sigma project. It begins by giving assistance in prioritizing projects and selecting key people before then helping the learner to define measure analyze improve and control the selected process. It also looks at process capability studies and how they should be directed.
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Project Management Essentials: Controlling and Closing a Project
Project Management Essentials: Controlling and Closing a Project offers the student an overview of the information required to control project changes measure project performance and use project performance reports. The program details steps for accommodating change actions for controlling the project schedule and budget and steps for closing a project.
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Team Leadership: Promoting Your Team's Effectiveness
Team Leadership: Promoting Your Team's Effectiveness offers the student an overview of how to set goals prevent team ineffectiveness and measure individual and team performance. The program covers in detail the steps for setting effective goals the steps for measuring team and individual performance and the advantages and negative effects of diversity.
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From LearningMeasure.com
Basic RF and Microwave Power Measurement
...course we will cover the basics of RF and microwave power measurements. First some of the devices used to measure power are briefly described, then the basic power measurement is described, including the effects of mismatches due to reflections in the measurement system on the measured power. Also the measurement of power through a two-port device is covered. Finally this course discusses in a
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Introduction to RF and Microwave Concepts
...he basic concepts that are involved with RF and Microwave measurements
and devices. The fundamental difficulty with RF and Microwave measurements and design is that the
wavelength of the electromagnetic fields involved are the same size as the devices used. Thus, approximations used in DC and AC electronics, or optical and beyond at the other end of the spectrum can not be used. This course
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Introduction to RF and Microwave Concepts
...he basic concepts that are involved with RF and Microwave measurements
and devices. The fundamental difficulty with RF and Microwave measurements and design is that the
wavelength of the electromagnetic fields involved are the same size as the devices used. Thus, approximations used in DC and AC electronics, or optical and beyond at the other end of the spectrum can not be used. This course
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Introduction to Cascading Style Sheets (CSS)
WWW103 - Introduction to CSS
Continuing on with the foundation built in WWW102-Basic HTML we will continue on with the subject of Cascading Style Sheets (CSS). Upon completion of the course the student
should know:
How to link to external style sheets
How to create embedded stylesheets
How to use inline style sheets
What are CSS selectors
Understand classes and
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From Interskill Learning
1.13 Tandem Measure
This is course 13 of 26 in the Tandem Series. The course is delivered via e-Learning. It can be accessed online, at any time, place or location with internet access, or delivered through your own internal LMS (if applicable). The course is available as part of the Tandem Series, or in a Mainframe Bundle, comprising of the 100 most popular mainframe e-Learning titles.
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From ProTrain Online
MCSD for .NET (Microsoft Certified Solutions Developer)


Microsoft Certified Solution Developer (MCSD) for Microsoft .NET candidates are required to pass four core exams and one elective exam. The core exams provide a valid and reliable measure of technical proficiency and expertise in developing and maintaining enterprise applications that are based on Microsoft development tools, technologies, and platforms on the Microsoft .NET Framework 1. 0 and
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From Morningstar Ventures
Consulting Skills Assessment
...dback processes because these assessments are designed to measure traditional management and leadership behaviors and skills. To fill this gap, we created CSA, the Consulting Skills Assessment.
The CSA is used to pinpoint strengths to
leverage, and to identify barriers to success. As an organizational strategy during change, a feedback process can help establish goals and metrics for new
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From Sessions Online School of Design
graphic design I


Explore graphic design and get an excellent basis from which to begin to create your own design work. Students will complete a wide variety of design projects from ideation, sketches to final presentation. Case studies and essays about important cornerstones in graphic design such as proportion, positive and negative space and grids adds logic to the lessons.
Start training in the three major
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Color Correction Course


...e and use Photoshop's Eyedropper tool and Info palette to measure color effectively.
Use target swatches to create calibration curves that accurately correct image colors.
Apply saved calibration curves to accurately linearize grayscale images and neutralize color images.
Identify specular highlights, diffuse highlights, midtones, shadows, and color casts in an image using measurement
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