Online Measurement eLearning
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From 123-CBT Computer Based Training
Nonstatistical Control Tools Maintaining Controls
...dition, this course highlights the need to re-analyze the measurement system after completing an improvement project, and provides guidelines for drawing conclusions from the re-analysis. It tours the key elements of a vital tool for maintaining controls the control plan and explores the steps for developing an effective plan. This course is aligned with the ASQ Certified Six Sigma Black Belt
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Nonstatistical Control Tools Maintaining Controls
...dition, this course highlights the need to re-analyze the measurement system after completing an improvement project, and provides guidelines for drawing conclusions from the re-analysis. It tours the key elements of a vital tool for maintaining controls the control plan and explores the steps for developing an effective plan. This course is aligned with the ASQ Certified Six Sigma Black Belt
more...
Sustaining Improvements Gains from Six Sigma Projects
Sustaining Improvements & Gains from Six Sigma Projects ASQ Six Sigma Black Belt (SSBB)
As a Six Sigma project winds down, there are a number of activities that, if utilized, can determine whether the implemented process improvement will continue to meet intended results, thus contributing to the overall and ongoing success of the organization. This course will explore the importance of
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Sustaining Improvements & Gains from Six Sigma Projects ASQ Six Sigma Black Belt (SSBB)
As a Six Sigma project winds down, there are a number of activities that, if utilized, can determine whether the implemented process improvement will continue to meet intended results, thus contributing to the overall and ongoing success of the organization. This course will explore the importance of
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Data Collection and Measurement in Six Sigma
...Measurement in Six Sigma ASQ Six Sigma Black Belt (SSBB)
An organization's success depends upon how it delivers on its processes. Before Black Belts can begin to improve an organization's processes, they must measure those processes with the appropriate data. The crucial steps of data collection and measurement precede process improvement in any Six Sigma initiative. Successful data
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...Measurement in Six Sigma ASQ Six Sigma Black Belt (SSBB)
An organization's success depends upon how it delivers on its processes. Before Black Belts can begin to improve an organization's processes, they must measure those processes with the appropriate data. The crucial steps of data collection and measurement precede process improvement in any Six Sigma initiative. Successful data
more...
Six Sigma Measurement Systems
...Measurement Systems ASQ Six Sigma Black Belt (SSBB)
Six Sigma measurement systems are vital to improving an organization's processes. Measurement systems encompass the conditions, devices, and the human element of measurement, which together must produce correct measurements and comply with appropriate standards. Measurement error, or measurement variability, is a problem whose components
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...Measurement Systems ASQ Six Sigma Black Belt (SSBB)
Six Sigma measurement systems are vital to improving an organization's processes. Measurement systems encompass the conditions, devices, and the human element of measurement, which together must produce correct measurements and comply with appropriate standards. Measurement error, or measurement variability, is a problem whose components
more...
Data Classification and Collection in Six Sigma
...at is correct and useful is one of the first steps in the measurement process. Various types of data exist, and they all need appropriate treatment during the collection, presentation, and analysis stages. You also need to be careful when applying sampling techniques to ensure data accuracy and integrity.
This course will explore continuous and discrete types of data, and nominal, ordinal,
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...at is correct and useful is one of the first steps in the measurement process. Various types of data exist, and they all need appropriate treatment during the collection, presentation, and analysis stages. You also need to be careful when applying sampling techniques to ensure data accuracy and integrity.
This course will explore continuous and discrete types of data, and nominal, ordinal,
more...
Probability Distributions and Measurement Systems Analysis in Six Sigma
...Measurement Systems Analysis in Six Sigma ASQ Six Sigma Green Belt (SSGB)
Probability distributions are an essential part of descriptive statistics that Six Sigma teams can use to assist in fitting collected data into various types of distributions. Probability distributions help to ascertain specific probability values in the distribution and lead the Six Sigma teams down the hypothesis
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...Measurement Systems Analysis in Six Sigma ASQ Six Sigma Green Belt (SSGB)
Probability distributions are an essential part of descriptive statistics that Six Sigma teams can use to assist in fitting collected data into various types of distributions. Probability distributions help to ascertain specific probability values in the distribution and lead the Six Sigma teams down the hypothesis
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Support Center Tools Technologies and Metrics
...This course is intended to demonstrate the management and measurement tools a professional CSR is expected to use when dealing with individual customers and participating in the overall operation of the Support Center. The skills and knowledge required include how to use tools associated with problem, change, knowledge, and security management. This course helps to prepare learners interested
more...
...This course is intended to demonstrate the management and measurement tools a professional CSR is expected to use when dealing with individual customers and participating in the overall operation of the Support Center. The skills and knowledge required include how to use tools associated with problem, change, knowledge, and security management. This course helps to prepare learners interested
more...
Radiation Safety
Radiation Safety
This one-hour course is designed to familiarize you with the health implications associated with ionizing radiation, and measures that can be used to protect you from radiation exposure. There is a significant health risk to workers if radiation sources are not properly controlled. The content in this course is designed to comply with the intent of the applicable regulatory
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Radiation Safety
This one-hour course is designed to familiarize you with the health implications associated with ionizing radiation, and measures that can be used to protect you from radiation exposure. There is a significant health risk to workers if radiation sources are not properly controlled. The content in this course is designed to comply with the intent of the applicable regulatory
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Measurement Assessment and Metrics
...Measurement: Assessment and Metrics ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence
Were you ever in a situation where you started a new project and weren't sure of its effectiveness? Is your new process trending toward success or failure? These are questions that should be on the mind of every manager. An effective manager is
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...Measurement: Assessment and Metrics ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence
Were you ever in a situation where you started a new project and weren't sure of its effectiveness? Is your new process trending toward success or failure? These are questions that should be on the mind of every manager. An effective manager is
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Supply Chain Management
... aggressive global marketplace. Without sound performance measurement and communication strategies, the relationship between you and your supplier can quickly deteriorate.
This course explores many aspects of the organization-supplier relationship, including supplier selection and communication strategies. The course also examines approaches to measuring supplier performance as a basis
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... aggressive global marketplace. Without sound performance measurement and communication strategies, the relationship between you and your supplier can quickly deteriorate.
This course explores many aspects of the organization-supplier relationship, including supplier selection and communication strategies. The course also examines approaches to measuring supplier performance as a basis
more...
Critical Requirements and Benchmarking for Six Sigma
...ements. Benchmarking is used in Six Sigma projects to set measurement goals for the critical requirements against world-class and competitive reference points. Benchmarking may also be used at later stages in the projects to evaluate existing operations, compare them with best-in-class organizations, and incorporate best practices to maximize the success of improvement efforts. This course
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...ements. Benchmarking is used in Six Sigma projects to set measurement goals for the critical requirements against world-class and competitive reference points. Benchmarking may also be used at later stages in the projects to evaluate existing operations, compare them with best-in-class organizations, and incorporate best practices to maximize the success of improvement efforts. This course
more...
Support Center Tools Technologies Metrics
...This course is intended to demonstrate the management and measurement tools a professional CSR is expected to use when dealing with individual customers and participating in the overall operation of the Support Center. The skills and knowledge required include how to use tools associated with problem, change, knowledge, and security management. This course helps to prepare learners interested
more...
...This course is intended to demonstrate the management and measurement tools a professional CSR is expected to use when dealing with individual customers and participating in the overall operation of the Support Center. The skills and knowledge required include how to use tools associated with problem, change, knowledge, and security management. This course helps to prepare learners interested
more...
Developing a High-Performance Organization
Developing a High-Performance Organization
Helping your organization to reach its full potential is among your most important responsibilities as a leader. In a modern competitive business environment, tapping an organization's potential for high performance not only helps it to be more competitive but also helps it to better respond to and manage the influence of external factors. In short,
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Developing a High-Performance Organization
Helping your organization to reach its full potential is among your most important responsibilities as a leader. In a modern competitive business environment, tapping an organization's potential for high performance not only helps it to be more competitive but also helps it to better respond to and manage the influence of external factors. In short,
more...
From Online Training Directory
Teaching Math by the Numbers
Explores working with units smaller than one, real world math and problem solving skills, measurement and geometry, effective practices in solving basic algebraic equations, and issues and reflective thinking.
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Teaching Math by the Numbers
Explores working with units smaller than one, real world math and problem solving skills, measurement and geometry, effective practices in solving basic algebraic equations, and issues and reflective thinking.
more...
Manufacturing Statistics Personal Training Library
...PC course), Advanced SPC, DOE: Screening Experiments, and Measurement Systems Analysis.
The Manufacturing Statistics Library gives one learner access to our four core statistics courses: SPC Workout (basic SPC course), Advanced SPC, DOE: Screening Experiments, and Measurement Systems Analysis. SPC Workout is a basic yet comprehensive course that makes understanding and applying statistical
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...PC course), Advanced SPC, DOE: Screening Experiments, and Measurement Systems Analysis.
The Manufacturing Statistics Library gives one learner access to our four core statistics courses: SPC Workout (basic SPC course), Advanced SPC, DOE: Screening Experiments, and Measurement Systems Analysis. SPC Workout is a basic yet comprehensive course that makes understanding and applying statistical
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Six Sigma Black Belt Personal Training Library
...core Black Belt courses: FMEA Investigator, Advanced SPC, Measurement System Analysis, DOE: Screening Experiments. It is recommended that you take the Green Belt Library as a prerequisite for the Black Belt Library. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project components internally on real life (versus contrived)
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...core Black Belt courses: FMEA Investigator, Advanced SPC, Measurement System Analysis, DOE: Screening Experiments. It is recommended that you take the Green Belt Library as a prerequisite for the Black Belt Library. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project components internally on real life (versus contrived)
more...
From 123-CBT Computer Based Training
Analyzing an Annual Report
This course will familiarize business managers, financial professionals, and other business professionals with methods to extend their analysis of financial statements beyond the three basic reports: the Balance Sheet, Income Statement, and Cash Flow Statement. The course begins by analyzing two accounting features often identified in the notes to the financial statements: the cost of goods sold
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Analyzing an Annual Report
This course will familiarize business managers, financial professionals, and other business professionals with methods to extend their analysis of financial statements beyond the three basic reports: the Balance Sheet, Income Statement, and Cash Flow Statement. The course begins by analyzing two accounting features often identified in the notes to the financial statements: the cost of goods sold
more...
Evaluating Brand Effectiveness
...tion is: Is it working? This course explores why you need measurement systems to examine your brand's effectiveness with consumers and to evaluate your brand equity.Where can you start? By learning everything you can about your target market's knowledge structures. Measuring knowledge structures leads to the unveiling of where your brand ranks in the consumer's mind. You will apply qualitative
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...tion is: Is it working? This course explores why you need measurement systems to examine your brand's effectiveness with consumers and to evaluate your brand equity.Where can you start? By learning everything you can about your target market's knowledge structures. Measuring knowledge structures leads to the unveiling of where your brand ranks in the consumer's mind. You will apply qualitative
more...
Quality-minded Management
...onsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. This course provides an overview of the clause "Management Responsibility." It details management's role in establishing a quality policy and its responsibility to support and administer the organization's quality management system. Management must also conduct an ongoing evaluation of the quality
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...onsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. This course provides an overview of the clause "Management Responsibility." It details management's role in establishing a quality policy and its responsibility to support and administer the organization's quality management system. Management must also conduct an ongoing evaluation of the quality
more...
Customer Satisfaction Through Resource Management
The ISO 9001:2000 standard structures its Quality Management System (QMS) model into four major areas: Management Responsibility; Resource Management; Product Realization; and Measurement, Analysis, and Improvement. Resource Management is one important component of the QMS. This course examines the management of human, material, and environmental resources that are necessary to maintain an
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The ISO 9001:2000 standard structures its Quality Management System (QMS) model into four major areas: Management Responsibility; Resource Management; Product Realization; and Measurement, Analysis, and Improvement. Resource Management is one important component of the QMS. This course examines the management of human, material, and environmental resources that are necessary to maintain an
more...
Processes for Quality Products and Services
...onsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. Product Realization is one vital component of the standard. This course examines how one can apply the ISO standards to all the processes required to produce a product or service. The Product Realization clauses emphasize that quality objectives be established, documented, measured, and
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...onsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. Product Realization is one vital component of the standard. This course examines how one can apply the ISO standards to all the processes required to produce a product or service. The Product Realization clauses emphasize that quality objectives be established, documented, measured, and
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Continual Quality Improvement
...onsibility; Resource Management; Product Realization; and Measurement, Analysis, and Improvement. Measurement, Analysis, and Improvement is one vital component of the standard. This course examines the need to plan and implement measurement and monitoring activities to ensure that established quality characteristics are identified and continually improved. These activities, along with ongoing
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...onsibility; Resource Management; Product Realization; and Measurement, Analysis, and Improvement. Measurement, Analysis, and Improvement is one vital component of the standard. This course examines the need to plan and implement measurement and monitoring activities to ensure that established quality characteristics are identified and continually improved. These activities, along with ongoing
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Transitioning from ISO 9000 1994 to ISO 9001 2000
The ISO 9000 family of international standards has been drastically revised. Currently, certified organizations must plan to comply with these changes within the specified time frame or face losing their certification. The ISO 9001:2000 edition uses a new process-focused approach as illustrated in their Quality Management System model. This QMS model is structured into four areas: Management
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The ISO 9000 family of international standards has been drastically revised. Currently, certified organizations must plan to comply with these changes within the specified time frame or face losing their certification. The ISO 9001:2000 edition uses a new process-focused approach as illustrated in their Quality Management System model. This QMS model is structured into four areas: Management
more...
E-Learning Essentials Part 3 Deploying Measuring Your Solution
...se in this curriculum focuses on issues of deployment and measurement of an e-learning solution. Regarding deployment, technological, interoperability and multi-site challenges are addressed, as well as using the Internet, choosing the right platform, managing learners and learning objects. The final area to be covered is that of measuring the e-learning solution, integrating measurement with
more...
...se in this curriculum focuses on issues of deployment and measurement of an e-learning solution. Regarding deployment, technological, interoperability and multi-site challenges are addressed, as well as using the Internet, choosing the right platform, managing learners and learning objects. The final area to be covered is that of measuring the e-learning solution, integrating measurement with
more...
SAP R 3 Supply Chain Management
Course Overview
The course Supply Chain Management is intended to give company executives and interested experts in various industries an overview of the content, goals, possibilities and challenges of Supply Chain Management. As most chores within the supply chain today cannot do without the use of computer software, the course shows concrete
examples using SAP within different industry
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Course Overview
The course Supply Chain Management is intended to give company executives and interested experts in various industries an overview of the content, goals, possibilities and challenges of Supply Chain Management. As most chores within the supply chain today cannot do without the use of computer software, the course shows concrete
examples using SAP within different industry
more...
Value Chain Management Managing the Transition to a Value Chain
... Identify ways to overcome motivation and measurement challenges when managing change. Differentiate between quality and productivity challenges when implementing change. Recognize the challenges posed by benchmarking when managing change. Audience Participants in this course may be Involved in middle/senior management
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... Identify ways to overcome motivation and measurement challenges when managing change. Differentiate between quality and productivity challenges when implementing change. Recognize the challenges posed by benchmarking when managing change. Audience Participants in this course may be Involved in middle/senior management
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Managing IT Projects Project Planning Execution
... Identify the need for performance measurement baselines. Simulation Overview: In the simulation at the end of this unit, you will meet with Dave Spencer, Project Sponsor, and Jenny Davis, IT Project Manager. Icon International is planning to close their chain of toy stores to develop the sale of toys on-line. You have been asked to start this
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... Identify the need for performance measurement baselines. Simulation Overview: In the simulation at the end of this unit, you will meet with Dave Spencer, Project Sponsor, and Jenny Davis, IT Project Manager. Icon International is planning to close their chain of toy stores to develop the sale of toys on-line. You have been asked to start this
more...
Six Sigma Six Sigma Essentials
In Six Sigma: Six Sigma Essentials you will learn the history and background of the Six Sigma quality initiative as well as some essential information on how it impacts on business processes. Putting Six Sigma in context, the course then goes on to look at some of the principal tools used in a Six Sigma project before examining strategies for preparing your organization for this new quality
more...
In Six Sigma: Six Sigma Essentials you will learn the history and background of the Six Sigma quality initiative as well as some essential information on how it impacts on business processes. Putting Six Sigma in context, the course then goes on to look at some of the principal tools used in a Six Sigma project before examining strategies for preparing your organization for this new quality
more...
Brand Management Managing Brand Equity
... Identify the options for organizing the results of brand measurement. Simulation Overview: In this simulation you are Icon's Marketing Director meeting with Nathan Iverson, a Marketing Assistant. Icon has developed a new product called GreenheatH2O, a photovoltaic solar water heating system. GreenheatH2O is a unique product, in that it was
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... Identify the options for organizing the results of brand measurement. Simulation Overview: In this simulation you are Icon's Marketing Director meeting with Nathan Iverson, a Marketing Assistant. Icon has developed a new product called GreenheatH2O, a photovoltaic solar water heating system. GreenheatH2O is a unique product, in that it was
more...
Cisco Networking Technologies Introduction Part 1
...r computer components.
Identify commonly used computer measurement terms.
Identify guidelines for converting a decimal number to a binary number.
Identify features of physical topologies.
Identify features of a bus topology.
Identify features of star topologies.
Audience:
Anyone wishing to take the Cisco Exam 640-821.
Deployment:
e-Learning/Self-Study
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...r computer components.
Identify commonly used computer measurement terms.
Identify guidelines for converting a decimal number to a binary number.
Identify features of physical topologies.
Identify features of a bus topology.
Identify features of star topologies.
Audience:
Anyone wishing to take the Cisco Exam 640-821.
Deployment:
e-Learning/Self-Study
more...
Wndows NT Server 4 0 Enterprise Curriculum
...techniques for server analysis and optimization; create a measurement baseline by collecting data, creating log files and viewing the reports of the log files; monitor system objects to detect various system bottlenecks; identify the issues to be considered for setting expectations from Windows NT server and determine the need for an additional server; identify the system bottlenecks and
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...techniques for server analysis and optimization; create a measurement baseline by collecting data, creating log files and viewing the reports of the log files; monitor system objects to detect various system bottlenecks; identify the issues to be considered for setting expectations from Windows NT server and determine the need for an additional server; identify the system bottlenecks and
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Windows NT Server 4 0 Analysis and Optimization
...iques for server analysis and optimization.
Create a measurement baseline by collecting data, creating log files and viewing the reports of the log files.
Monitor system objects to detect various system bottlenecks, identify the issues to be considered for setting expectations from Windows NT server and determine the need for an additional server.
Identify the system bottlenecks
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...iques for server analysis and optimization.
Create a measurement baseline by collecting data, creating log files and viewing the reports of the log files.
Monitor system objects to detect various system bottlenecks, identify the issues to be considered for setting expectations from Windows NT server and determine the need for an additional server.
Identify the system bottlenecks
more...
SAP R 3 Service Management Master Data
SAP R/3 Service Management Master Data introduces you to the SAP R/3 Service Management module and on hand of the case study used, shows how it integrates with the other R/3 modules. It also shows how to create the infrastructure needed to process service requests in the system. Learn To: a Identify the SAP R/3 Service Management Module. a Service and Organization. a
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SAP R/3 Service Management Master Data introduces you to the SAP R/3 Service Management module and on hand of the case study used, shows how it integrates with the other R/3 modules. It also shows how to create the infrastructure needed to process service requests in the system. Learn To: a Identify the SAP R/3 Service Management Module. a Service and Organization. a
more...
E-Learning Essentials Pt 3 - Deploying and Measuring Your Solution
...se in this curriculum focuses on issues of deployment and measurement of an e-learning solution. Regarding deployment, technological, interoperability and multi-site challenges are addressed, as well as using the Internet, choosing the right platform, managing learners and learning objects. The final area to be covered is that of measuring the e-learning solution, integrating measurement with
more...
...se in this curriculum focuses on issues of deployment and measurement of an e-learning solution. Regarding deployment, technological, interoperability and multi-site challenges are addressed, as well as using the Internet, choosing the right platform, managing learners and learning objects. The final area to be covered is that of measuring the e-learning solution, integrating measurement with
more...
Six Sigma--Measurement System Re-analysis
...e Black Belt to use. In this course, you will learn about Measurement System Re-analysis. During this phase, measurement system capability is re-assessed to ensure it remains adequate for the ever-improving process capability. You will focus on improving measurement system capability as the process capability improves. You'll learn about ongoing measures and actions used to sustain improvement
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...e Black Belt to use. In this course, you will learn about Measurement System Re-analysis. During this phase, measurement system capability is re-assessed to ensure it remains adequate for the ever-improving process capability. You will focus on improving measurement system capability as the process capability improves. You'll learn about ongoing measures and actions used to sustain improvement
more...
Six Sigma DMAIC Measuring the Process
Would you use your thumb and forefinger to measure how much carpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely
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Would you use your thumb and forefinger to measure how much carpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely
more...
From HAZMAT Plans & Programs, Inc
Industrial Hygiene
The Industrial Hygiene training course focuses on the aspects of OSHA 1910 Subpart Z which deal with keeping hazardous chemicals and materials from negatively affecting your health. This includes the use of personal protective equipment (PPE), cleaning procedures in the event of exposure to hazardous materials, and the procedures in place for conducting first aid and recording an incident of
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Industrial Hygiene
The Industrial Hygiene training course focuses on the aspects of OSHA 1910 Subpart Z which deal with keeping hazardous chemicals and materials from negatively affecting your health. This includes the use of personal protective equipment (PPE), cleaning procedures in the event of exposure to hazardous materials, and the procedures in place for conducting first aid and recording an incident of
more...
From B. F Environmental Consultant Inc
Radon Inspection Testing and Measurement Course
This course covers Radon principles, how radon enters buildings, radon testing equipment, QA/ QC programs, and preparation for the NEHA certification test.
Individuals who complete our environmental management courses will possess essential skills and knowledge necessary to pursue careers in a wide variety or career paths including home inspectors, radiation technologists, HVAC contractors and
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This course covers Radon principles, how radon enters buildings, radon testing equipment, QA/ QC programs, and preparation for the NEHA certification test.
Individuals who complete our environmental management courses will possess essential skills and knowledge necessary to pursue careers in a wide variety or career paths including home inspectors, radiation technologists, HVAC contractors and
more...
Advanced Oil Gas Drilling and Completion Technologies -Horizontal Directional Drilling
...mond Compact (PDC) drill bits
Synthetic drilling muds
Measurement-While-Drilling (MWD) technology
In this course, the student will review the sections and fact sheets covering drilling and completions from the U. S. Department of Energy's Office of Fossil Energy's publication "Environmental Benefits of Advanced Oil and Gas Exploration and Production". This course is most relevant to
more...
...mond Compact (PDC) drill bits
Synthetic drilling muds
Measurement-While-Drilling (MWD) technology
In this course, the student will review the sections and fact sheets covering drilling and completions from the U. S. Department of Energy's Office of Fossil Energy's publication "Environmental Benefits of Advanced Oil and Gas Exploration and Production". This course is most relevant to
more...
From Serebra Learning Corporation
Process Analysis and Documentation
... the Measure phase. Then you will learn key principles of measurement; learn how to identify key process input variables and key process output variables; document their relationships through a cause and effect diagram; assign constant, noise, and experimental variables to causes in a cause and effect diagram; and create an action plan to change noise variables to constants. Six Sigma is a
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... the Measure phase. Then you will learn key principles of measurement; learn how to identify key process input variables and key process output variables; document their relationships through a cause and effect diagram; assign constant, noise, and experimental variables to causes in a cause and effect diagram; and create an action plan to change noise variables to constants. Six Sigma is a
more...
Call Center Operations Performance Measurement
This course describes how the manager must balance the sometimes conflicting interests of the center s stakeholders. It also demonstrates how KPIs (Key Performance Indicators) are applied to evaluate both agent and call center performance. Agents who want to progress to an understanding of call center operations, including workforce management, technological applications and performance
more...
This course describes how the manager must balance the sometimes conflicting interests of the center s stakeholders. It also demonstrates how KPIs (Key Performance Indicators) are applied to evaluate both agent and call center performance. Agents who want to progress to an understanding of call center operations, including workforce management, technological applications and performance
more...
Call Center Operations Workforce Management
This course describes forecasting, scheduling, occupancy and staffing principles, and explains their impact on the life of an agent and the success of a call center. Agents who want to progress to an understanding of call center operations, including workforce management, technological applications and performance measurement for both agents and call centers.
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This course describes forecasting, scheduling, occupancy and staffing principles, and explains their impact on the life of an agent and the success of a call center. Agents who want to progress to an understanding of call center operations, including workforce management, technological applications and performance measurement for both agents and call centers.
more...
Call Center Operations Call Center Technologies
This course shows how technology can lead to excellence in customer service, through call routing applications at the agent level and performance management tools at managerial level. Agents who want to progress to an understanding of call center operations, including workforce management, technological applications and performance measurement for both agents and call centers.
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This course shows how technology can lead to excellence in customer service, through call routing applications at the agent level and performance management tools at managerial level. Agents who want to progress to an understanding of call center operations, including workforce management, technological applications and performance measurement for both agents and call centers.
more...
Leading A Customer-Focused Team
The quality of your customer service is in the hands of the people who deliver it. As their leader it's your responsibility to give them the direction, resources, and support they need to succeed. This course shows you how to work with them to create a customer-focused environment that fulfills customers' expectations while still achieving corporate goals. The first lesson explains how to work
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The quality of your customer service is in the hands of the people who deliver it. As their leader it's your responsibility to give them the direction, resources, and support they need to succeed. This course shows you how to work with them to create a customer-focused environment that fulfills customers' expectations while still achieving corporate goals. The first lesson explains how to work
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Measuring Team Performance Measure for Success
This course reviews how feedback based on specific performance goals can help teams track progress, enhance motivation, and improve performance. Professionals who want to collaborate more effectively within a group.
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This course reviews how feedback based on specific performance goals can help teams track progress, enhance motivation, and improve performance. Professionals who want to collaborate more effectively within a group.
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Measuring Team Performance Select the Right Metrics
This course provides guidelines for choosing the metrics that best reflect the critical points for successful team performance. Professionals who want to collaborate more effectively within a group.
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This course provides guidelines for choosing the metrics that best reflect the critical points for successful team performance. Professionals who want to collaborate more effectively within a group.
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Measuring Team Performance Focus on Perceptions
This course introduces strategies to use qualitative information gathered from a variety of sources to complement quantitative data. Professionals who want to collaborate more effectively within a group.
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This course introduces strategies to use qualitative information gathered from a variety of sources to complement quantitative data. Professionals who want to collaborate more effectively within a group.
more...
Measuring Team Performance Learn from Results
This course helps teams to interpret measurement results in order to evaluate performance and set new goals. Professionals who want to collaborate more effectively within a group.
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This course helps teams to interpret measurement results in order to evaluate performance and set new goals. Professionals who want to collaborate more effectively within a group.
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Management Tools and Metrics
...This course is intended to demonstrate the management and measurement tools a professional CSS is expected to use when dealing with individual customers and participating in the overall operation of the Support Center. The skills and knowledge required include how to use tools associated with problem, change, knowledge, and security management. This course helps to prepare learners interested
more...
...This course is intended to demonstrate the management and measurement tools a professional CSS is expected to use when dealing with individual customers and participating in the overall operation of the Support Center. The skills and knowledge required include how to use tools associated with problem, change, knowledge, and security management. This course helps to prepare learners interested
more...
Budgeting and Controlling Costs
A small change in schedule, resources, or scope can result in a major change in cost. The processes associated with Project Cost Management help Project Managers measure project performance and monitor cost variances. This course will highlight the importance of Project Cost Management to project performance. It will cover the inputs, tools and techniques, and outputs for the Cost Budgeting and
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A small change in schedule, resources, or scope can result in a major change in cost. The processes associated with Project Cost Management help Project Managers measure project performance and monitor cost variances. This course will highlight the importance of Project Cost Management to project performance. It will cover the inputs, tools and techniques, and outputs for the Cost Budgeting and
more...
Succession Planning and Human Resources
Once you decide to conduct succession planning, how will you determine the human resources that you need? This course answers this question and other human resource issues. You will learn how to assess present and future needs as part of the succession planning process. For these two assessments, you will learn how to identify key positions, determine work requirements, and assess individual
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Once you decide to conduct succession planning, how will you determine the human resources that you need? This course answers this question and other human resource issues. You will learn how to assess present and future needs as part of the succession planning process. For these two assessments, you will learn how to identify key positions, determine work requirements, and assess individual
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The Power of the Learning Organization
In the new Knowledge Age, the only successful organizations will be those that know how to gather, support, and manage knowledge. If you're a manager or trainer who wants to improve performance, you need support from the corporate culture. Take this course to discover what factors make up a learning organization, how to assess whether your organization has them, how to train leaders to support
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In the new Knowledge Age, the only successful organizations will be those that know how to gather, support, and manage knowledge. If you're a manager or trainer who wants to improve performance, you need support from the corporate culture. Take this course to discover what factors make up a learning organization, how to assess whether your organization has them, how to train leaders to support
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E-Learning Essentials Pt 3 Deploying and Measuring Your Solution
...se in this curriculum focuses on issues of deployment and measurement of an e-learning solution. Regarding deployment, technological, interoperability and multi-site challenges are addressed, as well as using the Internet, choosing the right platform, managing learners and learning objects. The final area to be covered is that of measuring the e-learning solution, integrating measurement with
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...se in this curriculum focuses on issues of deployment and measurement of an e-learning solution. Regarding deployment, technological, interoperability and multi-site challenges are addressed, as well as using the Internet, choosing the right platform, managing learners and learning objects. The final area to be covered is that of measuring the e-learning solution, integrating measurement with
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Management of the HR Process HRCI SPHR
As HR moves into the twenty-first century, its role is becoming key in developing organizational strategy. As a result, it is crucial for HR professionals to have a working knowledge of other functional areas of the business, so that they can provide the operational and administrative support necessary to attract and retain qualified employees. This course explains how to strategically diagnose
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As HR moves into the twenty-first century, its role is becoming key in developing organizational strategy. As a result, it is crucial for HR professionals to have a working knowledge of other functional areas of the business, so that they can provide the operational and administrative support necessary to attract and retain qualified employees. This course explains how to strategically diagnose
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Financial Risk Management
Do you like to take risks or do you prefer to avoid them? Do you only take a risk if you know you will be compensated for it in the end? Everyone is exposed to risk at some time--it is unavoidable. Having the proper tools to deal with risk can save you money and help you avoid financial hardship. This course familiarizes you with the strategies and products used to manage corporate risk. You will
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Do you like to take risks or do you prefer to avoid them? Do you only take a risk if you know you will be compensated for it in the end? Everyone is exposed to risk at some time--it is unavoidable. Having the proper tools to deal with risk can save you money and help you avoid financial hardship. This course familiarizes you with the strategies and products used to manage corporate risk. You will
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Six Sigma--Measurement System Re-analysis
...e Black Belt to use. In this course, you will learn about Measurement System Re-analysis. During this phase, measurement system capability is re-assessed to ensure it remains adequate for the ever-improving process capability. You will focus on improving measurement system capability as the process capability improves. You'll learn about ongoing measures and Candidates for Black Belt
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...e Black Belt to use. In this course, you will learn about Measurement System Re-analysis. During this phase, measurement system capability is re-assessed to ensure it remains adequate for the ever-improving process capability. You will focus on improving measurement system capability as the process capability improves. You'll learn about ongoing measures and Candidates for Black Belt
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Probability and Statistics
The Measure step of the DMAIC system used in Six Sigma relies on the use of probability and statistics to produce information on variations in process. Black Belt candidates must be proficient in descriptive, inferential, and process-oriented statistical thinking; must understand how to stratify data; and must appreciate the uses of the Central Limit Theorem and inferential statistics to interpret
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The Measure step of the DMAIC system used in Six Sigma relies on the use of probability and statistics to produce information on variations in process. Black Belt candidates must be proficient in descriptive, inferential, and process-oriented statistical thinking; must understand how to stratify data; and must appreciate the uses of the Central Limit Theorem and inferential statistics to interpret
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Collecting and Summarizing Data
The Six Sigma DMAIC system is a roadmap that shows the way to process and performance improvement. The second phase in the roadmap, the Measure phase, provides a methodology and tools for establishing a baseline of current processes. This baseline is your starting point for process improvement. A critical part of establishing baselines is collecting data that will enable you to learn the current
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The Six Sigma DMAIC system is a roadmap that shows the way to process and performance improvement. The second phase in the roadmap, the Measure phase, provides a methodology and tools for establishing a baseline of current processes. This baseline is your starting point for process improvement. A critical part of establishing baselines is collecting data that will enable you to learn the current
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Properties and Applications of Probability Distributions
Whether calculating future process capability or the length of time before product failure, probability distributions are essential to the Six Sigma Black Belt. Distributions and their random variables are the key to determining supportable conclusions for hypothesis tests and confidence intervals. This course discusses the general use of probability distributions, and reviews the applications of
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Whether calculating future process capability or the length of time before product failure, probability distributions are essential to the Six Sigma Black Belt. Distributions and their random variables are the key to determining supportable conclusions for hypothesis tests and confidence intervals. This course discusses the general use of probability distributions, and reviews the applications of
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Measurement Systems
...blishing baseline measures of current processes. However, measurement itself can be problematic. A measurement system is only as good as the measuring instruments and the operators, and both are responsible for a certain amount of variation. An important part of process improvement--conducted before collecting measurement data--is analyzing the measuring system to ensure that measurements are
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...blishing baseline measures of current processes. However, measurement itself can be problematic. A measurement system is only as good as the measuring instruments and the operators, and both are responsible for a certain amount of variation. An important part of process improvement--conducted before collecting measurement data--is analyzing the measuring system to ensure that measurements are
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Analyzing Process Capability
...ge of variables including people, machines, materials and measurements. The cumulative result must be quantified numerically to determine current performance and project future potential. To do so requires a knowledge of control limits, specification limits, capability indices, and the difference between short- and long-term variability. This course teaches Six Sigma Black Belts the process
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...ge of variables including people, machines, materials and measurements. The cumulative result must be quantified numerically to determine current performance and project future potential. To do so requires a knowledge of control limits, specification limits, capability indices, and the difference between short- and long-term variability. This course teaches Six Sigma Black Belts the process
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Calculating Process Capability
When process data fails to produce a normal distribution, special indices are required to calculate process capability. This course teaches Black Belt candidates the indices for non-normal process capability, and discusses how to transform non-normal data for use in standard statistical tests. It also examines the difference between continuous and discrete data, and the distributions used for
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When process data fails to produce a normal distribution, special indices are required to calculate process capability. This course teaches Black Belt candidates the indices for non-normal process capability, and discusses how to transform non-normal data for use in standard statistical tests. It also examines the difference between continuous and discrete data, and the distributions used for
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Six Sigma DMAIC Measuring the Process
Would you use your thumb and forefinger to measure how much carpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely
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Would you use your thumb and forefinger to measure how much carpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely
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Evaluating Brand Effectiveness
...tion is: Is it working? This course explores why you need measurement systems to examine your brand's effectiveness with consumers and to evaluate your brand equity. Where can you start? By learning everything you can about your target market's knowledge structures. Measuring knowledge structures leads to the unveiling of where your brand ranks in the consumer's mind. You will apply qualitative
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...tion is: Is it working? This course explores why you need measurement systems to examine your brand's effectiveness with consumers and to evaluate your brand equity. Where can you start? By learning everything you can about your target market's knowledge structures. Measuring knowledge structures leads to the unveiling of where your brand ranks in the consumer's mind. You will apply qualitative
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Measurement Assessment and Metrics
Were you ever in a situation where you started a new project and weren't sure of its effectiveness? Is your new process trending toward success or failure? These are questions that should be on the mind of every manager. An effective manager is continuously gathering, monitoring, and analyzing information as it relates to organizational performance.This course explores data analysis techniques
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Were you ever in a situation where you started a new project and weren't sure of its effectiveness? Is your new process trending toward success or failure? These are questions that should be on the mind of every manager. An effective manager is continuously gathering, monitoring, and analyzing information as it relates to organizational performance.This course explores data analysis techniques
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Supply Chain Management
... aggressive global marketplace. Without sound performance measurement and communication strategies, the relationship between you and your supplier can quickly deteriorate.This course explores many aspects of the organization-supplier relationship, including supplier selection and communication strategies. The course also examines approaches to measuring supplier performance as a basis for
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... aggressive global marketplace. Without sound performance measurement and communication strategies, the relationship between you and your supplier can quickly deteriorate.This course explores many aspects of the organization-supplier relationship, including supplier selection and communication strategies. The course also examines approaches to measuring supplier performance as a basis for
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Quality-minded Management
...onsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. This course provides an overview of the clause "Management Responsibility." It details management's role in establishing a quality policy and its responsibility to support and administer the organization's quality management system. Management must also conduct an ongoing evaluation of the quality
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...onsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. This course provides an overview of the clause "Management Responsibility." It details management's role in establishing a quality policy and its responsibility to support and administer the organization's quality management system. Management must also conduct an ongoing evaluation of the quality
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Customer Satisfaction Through Resource Management
The ISO 9001:2000 standard structures its Quality Management System (QMS) model into four major areas: Management Responsibility; Resource Management; Product Realization; and Measurement, Analysis, and Improvement. Resource Management is one important component of the QMS. This course examines the management of human, material, and environmental resources that are necessary to maintain an
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The ISO 9001:2000 standard structures its Quality Management System (QMS) model into four major areas: Management Responsibility; Resource Management; Product Realization; and Measurement, Analysis, and Improvement. Resource Management is one important component of the QMS. This course examines the management of human, material, and environmental resources that are necessary to maintain an
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Processes for Quality Products and Services
...onsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. Product Realization is one vital component of the standard. This course examines how one can apply the ISO standards to all the processes required to produce a product or service. The Product Realization clauses emphasize that quality objectives be established, documented, measured, and
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...onsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. Product Realization is one vital component of the standard. This course examines how one can apply the ISO standards to all the processes required to produce a product or service. The Product Realization clauses emphasize that quality objectives be established, documented, measured, and
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Continual Quality Improvement
...onsibility; Resource Management; Product Realization; and Measurement, Analysis, and Improvement. Measurement, Analysis, and Improvement is one vital component of the standard. This course examines the need to plan and implement measurement and monitoring activities to ensure that established quality characteristics are identified and continually improved. These activities, along with ongoing
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...onsibility; Resource Management; Product Realization; and Measurement, Analysis, and Improvement. Measurement, Analysis, and Improvement is one vital component of the standard. This course examines the need to plan and implement measurement and monitoring activities to ensure that established quality characteristics are identified and continually improved. These activities, along with ongoing
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Transitioning from ISO 9000 1994 to ISO 9001 2000
...onsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. An additional emphasis on customer requirements and documented evidence of continual improvement has also been added to the 2000 edition. This course compares the two ISO editions and highlights the changes. Finally, using the Deming PDCA cycle, this course provides guidance for making the
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...onsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. An additional emphasis on customer requirements and documented evidence of continual improvement has also been added to the 2000 edition. This course compares the two ISO editions and highlights the changes. Finally, using the Deming PDCA cycle, this course provides guidance for making the
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Usability Engineering
This WestNet e-Learning module presents the concept of usability engineering and also explores the various forms of testing and measurement, measurement devices, and methodology.
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This WestNet e-Learning module presents the concept of usability engineering and also explores the various forms of testing and measurement, measurement devices, and methodology.
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Introduction to Cisco Network Management Design Concepts
To identify the key considerations involved in network management design Network engineers, network system analysts, and maintenance personnel responsible for designing small to medium-sized and enterprise networks; individuals seeking the Cisco Certified Design Associate (CCDA) certification and those individuals targeting towards the Cisco Certified Design Professional (CCDP) certification
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To identify the key considerations involved in network management design Network engineers, network system analysts, and maintenance personnel responsible for designing small to medium-sized and enterprise networks; individuals seeking the Cisco Certified Design Associate (CCDA) certification and those individuals targeting towards the Cisco Certified Design Professional (CCDP) certification
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Designing for Optimal Voice Quality
To identify voice quality issues in IP networks and recognize how to improve voice quality by implementing QoS IT professionals responsible for preparing, configuring, and maintaining a voice and data network; candidates preparing for the Cisco Certified Voice Professional certification (CVOICE 642-432)
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To identify voice quality issues in IP networks and recognize how to improve voice quality by implementing QoS IT professionals responsible for preparing, configuring, and maintaining a voice and data network; candidates preparing for the Cisco Certified Voice Professional certification (CVOICE 642-432)
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Electrical Electronics Introduction to Electricity
The course content covers the concepts of electricity, current and electrical circuits. It also covers fundamentals of electric charge, potential energy, and units of measurement. The course is aimed at individuals working with machinery, maintaining machinery or involved in maintenance.
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The course content covers the concepts of electricity, current and electrical circuits. It also covers fundamentals of electric charge, potential energy, and units of measurement. The course is aimed at individuals working with machinery, maintaining machinery or involved in maintenance.
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Microsoft Windows NT Server 4.0 Analysis and Optimization
This is the second course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a
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This is the second course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a
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Introduction to Networking
...w of computing that includes topics such as PC components measurement terms and the decimal binary and hexadecimal number conversion processes. Lesson 2 covers network fundamentals discussing important terminology used throughout the text and in the field. The highlight of this lesson is the Open Systems Interconnect (OSI) model. Lesson 3 discusses network devices by highlighting the important
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...w of computing that includes topics such as PC components measurement terms and the decimal binary and hexadecimal number conversion processes. Lesson 2 covers network fundamentals discussing important terminology used throughout the text and in the field. The highlight of this lesson is the Open Systems Interconnect (OSI) model. Lesson 3 discusses network devices by highlighting the important
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From LearningMeasure.com
Introduction to Humidity Measurement
This is a high level overview of humidity measurement that is meant to be a foundation for future training in humidity.
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This is a high level overview of humidity measurement that is meant to be a foundation for future training in humidity.
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Presentation of Measurement Data
This course covers some of the basic concepts associated with the presentation of measurement data. It includes the presentation of single values, multiple values in tables, and the graphical presentation of measurement data.
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This course covers some of the basic concepts associated with the presentation of measurement data. It includes the presentation of single values, multiple values in tables, and the graphical presentation of measurement data.
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Introduction to Pressure Measurement
This is an introductory course on pressure measurement. It discusses some of the basic concepts behind pressure measurement instrumentation, and the various units associated with pressure measurement.
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This is an introductory course on pressure measurement. It discusses some of the basic concepts behind pressure measurement instrumentation, and the various units associated with pressure measurement.
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The Friis Transmission Equation
This course covers the Friis transmission equation. This equation models the coupling between two antennas under the assumption of far-field and free-space conditions. It has many applications in antenna measurement, communication, radar, and other areas. This is a short introductory course that assumes basic knowledge of the decibel and some basic RF concepts.
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This course covers the Friis transmission equation. This equation models the coupling between two antennas under the assumption of far-field and free-space conditions. It has many applications in antenna measurement, communication, radar, and other areas. This is a short introductory course that assumes basic knowledge of the decibel and some basic RF concepts.
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Planar Near-Field Antenna Measurements
This is a basic overview of the foundation and practice of planar near-field antenna measurements. It is meant to be the foundation for future courses on the topic.
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This is a basic overview of the foundation and practice of planar near-field antenna measurements. It is meant to be the foundation for future courses on the topic.
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Gain Extrapolation Antenna Measurements
This is a short course on the most accurate method of determining far-field gain. In this procedure coupling data for at least three pairs of antennas are measured as a function of distance. This data is then fit to a polynomial as a function of 1/ r. This course provides a reference for those who are interested in implementing gain extrapolation.
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This is a short course on the most accurate method of determining far-field gain. In this procedure coupling data for at least three pairs of antennas are measured as a function of distance. This data is then fit to a polynomial as a function of 1/ r. This course provides a reference for those who are interested in implementing gain extrapolation.
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Introduction to Temperature Measurement
This is an introductory course in temperature measurement. Meant to be a prerequisite for all temperature related courses in the LearningMeasure. com course catalog except for MEAS106.
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This is an introductory course in temperature measurement. Meant to be a prerequisite for all temperature related courses in the LearningMeasure. com course catalog except for MEAS106.
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Linearity Measurements - DC to Daylight
An introductory course on how one might measure linearity from DC to daylight. It introduces the basic concepts, but spends a little more detail with RF and microwave linearity measurements.
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An introductory course on how one might measure linearity from DC to daylight. It introduces the basic concepts, but spends a little more detail with RF and microwave linearity measurements.
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Introduction to Angular Measurement
This is an introductory course on the measurement of angle. The concept of angle is defined as well as various angular measures. Instrumentation that is used to measure angle is discussed.
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This is an introductory course on the measurement of angle. The concept of angle is defined as well as various angular measures. Instrumentation that is used to measure angle is discussed.
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Introduction to the Vector Network Analyzer
An introductory course on the network analyzer. Covers some basic theory, connector care, basic calibration steps, and applications. The beginning of the course discusses the mathematics associated with the calibration of the network analyzer in a fair amount of detail, but this is for reference purposes, it is not part of the final exam.
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An introductory course on the network analyzer. Covers some basic theory, connector care, basic calibration steps, and applications. The beginning of the course discusses the mathematics associated with the calibration of the network analyzer in a fair amount of detail, but this is for reference purposes, it is not part of the final exam.
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Introduction to Position Velocity and Acceleration
This is the second course in a series on basic physics. This course covers the vector quantities of position, velocity, and acceleration. It also introduces some of the concepts from calculus, namely the derivative and integral, that are used in the definition of these quantities. The emphasis is on the definition and measurement of these quantities.
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This is the second course in a series on basic physics. This course covers the vector quantities of position, velocity, and acceleration. It also introduces some of the concepts from calculus, namely the derivative and integral, that are used in the definition of these quantities. The emphasis is on the definition and measurement of these quantities.
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Introduction to Hardness Measurement
This is an introductory course in hardness measurement, with some more detail provided for Rockwell hardness measurement.
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This is an introductory course in hardness measurement, with some more detail provided for Rockwell hardness measurement.
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Introduction to Photonics
This is the third in a series of courses on the measurement of electromagnetic radiation. Photonics takes into the quantum nature of light, i. e. that it is composed of particles called photons. There is a relationship between the photonic, radiometric, and photometric quantites such that one can be determined from the other.
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This is the third in a series of courses on the measurement of electromagnetic radiation. Photonics takes into the quantum nature of light, i. e. that it is composed of particles called photons. There is a relationship between the photonic, radiometric, and photometric quantites such that one can be determined from the other.
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Introduction to Radiometry
This the first in a series of three courses on measurement of electromagnetic radiation. This course is on radiometry, and the next two in this series is on photometry and photonics.
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This the first in a series of three courses on measurement of electromagnetic radiation. This course is on radiometry, and the next two in this series is on photometry and photonics.
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Introduction to MIL-STD-461 RS Measurements
This is the fourth in a series of four courses on MIL-STD-461 testing. The topic of this course is radiated susceptibility or RS measurement.
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This is the fourth in a series of four courses on MIL-STD-461 testing. The topic of this course is radiated susceptibility or RS measurement.
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Introduction to MIL-STD-461 CS Measurements
This is the third in a four course series on MIL-STD-461 measurements. This particular course is on the topic of conducted susceptibility (CS) measuremets
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This is the third in a four course series on MIL-STD-461 measurements. This particular course is on the topic of conducted susceptibility (CS) measuremets
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Introduction to the Thermal Voltage Converter Low Frequency
This is an introductory course on the thermal voltage converter or TVC that is used in low-frequency electrical measurements.
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This is an introductory course on the thermal voltage converter or TVC that is used in low-frequency electrical measurements.
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Sequences Limits and Series
The third in a series of five courses on the calculus. These courses include:
MATH119 - Functions, Limits, and Continuity
MATH120 - Differential Calculus for Measurement
MATH121 - Sequences, Limits, and Series (This course)
MATH122 - Integral Calculus for Measurement
MATH123 - Series, Approximation, and Sensitivity
The topic of this course is sequences and series.
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The third in a series of five courses on the calculus. These courses include:
MATH119 - Functions, Limits, and Continuity
MATH120 - Differential Calculus for Measurement
MATH121 - Sequences, Limits, and Series (This course)
MATH122 - Integral Calculus for Measurement
MATH123 - Series, Approximation, and Sensitivity
The topic of this course is sequences and series.
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Differential Calculus for Measurement
This is the second in a series of five courses on the calculus. The courses in this series are:
MATH119 - Functions, Limits, and Continuity
MATH120 - Differential Calculus for Measurement (this course)
MATH121 - Sequences, Limits, and Series
MATH122 - Integral Calculus for Measurement
MATH123 - Series, Approximation, and Sensitivity
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Introduction to Signals and Modulation
This is an introductory course on signals and signal modulation. This course is one of the prerequisite for other courses involving signal measurement in our course catalog.
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This is an introductory course on signals and signal modulation. This course is one of the prerequisite for other courses involving signal measurement in our course catalog.
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Introduction to AM and Phase Noise Measurement
This is an introduction to AM and phase noise measurements. It is an overview course that is the first in a series on the subject
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This is an introduction to AM and phase noise measurements. It is an overview course that is the first in a series on the subject
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Basic Time and Frequency Measurement
This course provides a basic introduction to time and frequency measurements. In particular introducing the use of frequency standards, counters, oscilloscopes, spectrum analyzers, etc.. in the measurement of frequency.
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This course provides a basic introduction to time and frequency measurements. In particular introducing the use of frequency standards, counters, oscilloscopes, spectrum analyzers, etc.. in the measurement of frequency.
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Introduction to Linear Dimensional Measurement Instrumentation I
This course is a basic introduction to some of the instrumentation used in linear dimensional measurements such as vernier calipers and inside and outside micrometers, depth and height gages and gauge blocks. How to read a micrometer and vernier scale is also covered. Primarily this course is meant to provide a foundation for future courses.
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This course is a basic introduction to some of the instrumentation used in linear dimensional measurements such as vernier calipers and inside and outside micrometers, depth and height gages and gauge blocks. How to read a micrometer and vernier scale is also covered. Primarily this course is meant to provide a foundation for future courses.
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Introduction to the Spectrum Analyzer
This is an introductory course on the spectrum analyzer.
This course covers the basic block diagram and some of the basic controls that can be found on spectrum analyzers. It does not cover basic measurements that can be made with the spectrum analyzer, that is being reserved for follow-on courses. The intent of this course is to provide basic familiarity to this versatile tool. The basic block
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This is an introductory course on the spectrum analyzer.
This course covers the basic block diagram and some of the basic controls that can be found on spectrum analyzers. It does not cover basic measurements that can be made with the spectrum analyzer, that is being reserved for follow-on courses. The intent of this course is to provide basic familiarity to this versatile tool. The basic block
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Inspection, Measurement, and Test Equipment (IM&TE) Specifications
In this course, the basics of IM&TE specifications are covered. In particular what is a specifications, what makes up a specification, the different types of specifications, and how specifications are used in calibration and test.
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In this course, the basics of IM&TE specifications are covered. In particular what is a specifications, what makes up a specification, the different types of specifications, and how specifications are used in calibration and test.
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Basic Measurement Concepts
This course introduces basic measurement concepts such as bias, repeatability, systematic error. It covers measurement methods, data characteristics, and the characteristics of measurement systems. This course is a follow-on to MEAS101, which is a prerequisite.
This course is worth 0.1 RU's for the purposes of ASQ CCT recertification.
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This course introduces basic measurement concepts such as bias, repeatability, systematic error. It covers measurement methods, data characteristics, and the characteristics of measurement systems. This course is a follow-on to MEAS101, which is a prerequisite.
This course is worth 0.1 RU's for the purposes of ASQ CCT recertification.
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Uncertainty Analysis of Complex-Valued Measurands
This is a short course on how to perform uncertainty analysis of complex quantities that are a function of real or complex variables, or real quantities that are a function of complex variables.
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This is a short course on how to perform uncertainty analysis of complex quantities that are a function of real or complex variables, or real quantities that are a function of complex variables.
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Basic Uncertainty Analysis
The second course in a series on uncertainty analysis. Covers basic uncertainty analysis.
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The second course in a series on uncertainty analysis. Covers basic uncertainty analysis.
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Introduction to Uncertainty Concepts
UNC101 - Introduction to Uncertainty Concepts.
The purpose of this class is to serve as a introduction to the concept of uncertainty, and a foundation upon which the remaining uncertainty courses at LearningMeasure.com are based.
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UNC101 - Introduction to Uncertainty Concepts.
The purpose of this class is to serve as a introduction to the concept of uncertainty, and a foundation upon which the remaining uncertainty courses at LearningMeasure.com are based.
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Introduction to Measurement Concepts
This course provides an introduction to the concepts of measurement and metrology (the science of measurement). Also provides an introduction to the SI system of units.
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This course provides an introduction to the concepts of measurement and metrology (the science of measurement). Also provides an introduction to the SI system of units.
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Basic RF and Microwave Power Measurement
...course we will cover the basics of RF and microwave power measurements. First some of the devices used to measure power are briefly described, then the basic power measurement is described, including the effects of mismatches due to reflections in the measurement system on the measured power. Also the measurement of power through a two-port device is covered. Finally this course discusses in a
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...course we will cover the basics of RF and microwave power measurements. First some of the devices used to measure power are briefly described, then the basic power measurement is described, including the effects of mismatches due to reflections in the measurement system on the measured power. Also the measurement of power through a two-port device is covered. Finally this course discusses in a
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Introduction to Complex Arithemetic
The purpose of this course is to give a rudimentary explanation of complex numbers and how you manipulate them. Complex numbers arise in many applications, and quite often in electrical engineering and measurement.
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The purpose of this course is to give a rudimentary explanation of complex numbers and how you manipulate them. Complex numbers arise in many applications, and quite often in electrical engineering and measurement.
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Introduction to the Oscilloscope
An introductory course on the oscilloscope and oscilloscope measurements. It is meant to be the first in a series of courses on the oscilloscope.
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An introductory course on the oscilloscope and oscilloscope measurements. It is meant to be the first in a series of courses on the oscilloscope.
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Introduction to RF and Microwave Concepts
...he basic concepts that are involved with RF and Microwave measurements
and devices. The fundamental difficulty with RF and Microwave measurements and design is that the
wavelength of the electromagnetic fields involved are the same size as the devices used. Thus, approximations used in DC and AC electronics, or optical and beyond at the other end of the spectrum can not be used. This course
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...he basic concepts that are involved with RF and Microwave measurements
and devices. The fundamental difficulty with RF and Microwave measurements and design is that the
wavelength of the electromagnetic fields involved are the same size as the devices used. Thus, approximations used in DC and AC electronics, or optical and beyond at the other end of the spectrum can not be used. This course
more...
Introduction to RF and Microwave Concepts
...he basic concepts that are involved with RF and Microwave measurements
and devices. The fundamental difficulty with RF and Microwave measurements and design is that the
wavelength of the electromagnetic fields involved are the same size as the devices used. Thus, approximations used in DC and AC electronics, or optical and beyond at the other end of the spectrum can not be used. This course
more...
...he basic concepts that are involved with RF and Microwave measurements
and devices. The fundamental difficulty with RF and Microwave measurements and design is that the
wavelength of the electromagnetic fields involved are the same size as the devices used. Thus, approximations used in DC and AC electronics, or optical and beyond at the other end of the spectrum can not be used. This course
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SI Units - The Candela
The last in a series of seven courses on the SI system of units. The topic of this course is the SI unit of luminous intensity, the candela.
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The last in a series of seven courses on the SI system of units. The topic of this course is the SI unit of luminous intensity, the candela.
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SI Units - The Mole
The sixth out of seven courses on the seven SI base units. This course is about the amount of substance, the mole.
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The sixth out of seven courses on the seven SI base units. This course is about the amount of substance, the mole.
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Anechoic Chamber, Near-Field, and Outdoor Ranges
The purpose of this course is to provide a short survey of the various types of antenna test ranges that exist, as well as some information on some of the advantages and pitfalls of each. This is not a particularly technical course, but it serves as a basic introduction of the more advanced courses to follow this one. Some of the safety issues and operational problems of these chambers will also
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The purpose of this course is to provide a short survey of the various types of antenna test ranges that exist, as well as some information on some of the advantages and pitfalls of each. This is not a particularly technical course, but it serves as a basic introduction of the more advanced courses to follow this one. Some of the safety issues and operational problems of these chambers will also
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Basic DC Measurements
A basic course on DC measurements. This course lays a basic foundation that will be built upon in future courses.
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A basic course on DC measurements. This course lays a basic foundation that will be built upon in future courses.
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MEAS403 - Basic RF and Microwave Noise Measurement
...Measurement
In this course the following will be covered:
Definition of Noise Temperature
Difference between Noise Temperature and Physical Temperature
Definition of Excess Noise Ratio (ENR)
Y-factor technique for noise measurement
The use of adapters and attenuation in noise measurement
The effect of reflections in noise measurement
Putting it all
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...Measurement
In this course the following will be covered:
Definition of Noise Temperature
Difference between Noise Temperature and Physical Temperature
Definition of Excess Noise Ratio (ENR)
Y-factor technique for noise measurement
The use of adapters and attenuation in noise measurement
The effect of reflections in noise measurement
Putting it all
more...
SI Units - The kelvin
This is the fifth in a series of seven courses on the SI system of units, covering the unit of thermodynamic temperature, the kelvin.
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This is the fifth in a series of seven courses on the SI system of units, covering the unit of thermodynamic temperature, the kelvin.
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MEAS102 - SI Units - The second
This is the first in a series of seven courses on the SI base units. The second, the unit that measures time, is in a special class by itself.
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This is the first in a series of seven courses on the SI base units. The second, the unit that measures time, is in a special class by itself.
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MEAS103 - SI Units - The meter
This is the second in a series of seven courses on the SI base units. This course is about the unit of length - the meter.
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This is the second in a series of seven courses on the SI base units. This course is about the unit of length - the meter.
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MEAS450 - Basic Far-Field Antenna Measurement
This is a course on far-field antenna measurements. It describes the basic concepts involved, as well as an introduction on how the data can be processed.
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This is a course on far-field antenna measurements. It describes the basic concepts involved, as well as an introduction on how the data can be processed.
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Introduction to Antenna Concepts
Introduction to Antenna Concepts
This course covers the basics of antennas and antenna measurement concepts.
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Introduction to Antenna Concepts
This course covers the basics of antennas and antenna measurement concepts.
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From International Management Forum (IMF)
Balanced Scorecard BSC
... be implemented.
The authors present the BSC as both a measurement system and an essential cornerstone in the management system that identifies strategic objectives and operational measures across four perspectives.
These essential perspectives (financial, customer, internal process, and learning and growth) allow companies to specify the objectives that balance short-term financial
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... be implemented.
The authors present the BSC as both a measurement system and an essential cornerstone in the management system that identifies strategic objectives and operational measures across four perspectives.
These essential perspectives (financial, customer, internal process, and learning and growth) allow companies to specify the objectives that balance short-term financial
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From ManageTrainLearn
03 Assessment
The Fair Measurement of Performance
In this SkillBooster, you'll learn why UCARE is essential for running a rating appraisal scheme; the 3 kinds of flawed assessment; and why self-assessment works better than any other kind of assessment.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters03/
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From Knowledge Management Institute Switzerland
Certified Knowledge Manager Training (Switzerland)
...vel Kraus will cover KM Structure, KM Tools, IT Support & Measurement, and the Business Case and metrics for KM. Case Studies & Discussions will be used to illustrate the application of KM principles and best practices.
The Certified Knowledge Manager (CKM) was created by the KM Institute s Douglas Weidner, and is a world-leading flagship KM certification training program. It is a full 5-Day
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...vel Kraus will cover KM Structure, KM Tools, IT Support & Measurement, and the Business Case and metrics for KM. Case Studies & Discussions will be used to illustrate the application of KM principles and best practices.
The Certified Knowledge Manager (CKM) was created by the KM Institute s Douglas Weidner, and is a world-leading flagship KM certification training program. It is a full 5-Day
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From PDHengineer. com-Decatur Professional Development, LLC
Moisture Intrusion and High Ambient Humidity Causation Analysis
...ntroduction or removal of moisture; moisture and humidity measurement technology; mold & mildew causation (fungal growth); certain elements of building construction; typical sources of moisture intrusion; and the fundamental approach used in conducting a comprehensive engineering analysis of undesired moisture causation within buildings. The student must take a multiple-choice quiz consisting
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...ntroduction or removal of moisture; moisture and humidity measurement technology; mold & mildew causation (fungal growth); certain elements of building construction; typical sources of moisture intrusion; and the fundamental approach used in conducting a comprehensive engineering analysis of undesired moisture causation within buildings. The student must take a multiple-choice quiz consisting
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Reduction of Radon Levels in Schools and Other Large Buildings
...membrane Depressurization (SMD) systems Review of (PFE) measurement of the sub-slab pressure field or sub-slab communication. Review Pressure-driven transport of radon gas State Board Acceptance This course can be used by professional engineers to fulfill PDH requirements mandated by state and provincial licensing boards. Decatur Professional Development is an approved provider of
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...membrane Depressurization (SMD) systems Review of (PFE) measurement of the sub-slab pressure field or sub-slab communication. Review Pressure-driven transport of radon gas State Board Acceptance This course can be used by professional engineers to fulfill PDH requirements mandated by state and provincial licensing boards. Decatur Professional Development is an approved provider of
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Measuring Performance and Productivity
...ts can use these practical tools to construct performance measurements processes that include graduated performance levels, feedback loops, and defensible documentation of results for ? hard? and ? soft? skills as well as any activity requiring a measurement system. We also present a guideline for creating meaningful goals, holding effective goal setting meetings with employees, and creating an
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...ts can use these practical tools to construct performance measurements processes that include graduated performance levels, feedback loops, and defensible documentation of results for ? hard? and ? soft? skills as well as any activity requiring a measurement system. We also present a guideline for creating meaningful goals, holding effective goal setting meetings with employees, and creating an
more...
Measurement and Control of pH in Wastewater Effluent
...lic water systems. This course covers pH characteristics, measurement, control applications and various treatment processes as they apply to industrial wastewater. The student must take a multiple-choice quiz consisting of sixteen (16) questions at the end of this course to obtain PDH credits. State Board Acceptance This course can be used by professional engineers to fulfill PDH
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...lic water systems. This course covers pH characteristics, measurement, control applications and various treatment processes as they apply to industrial wastewater. The student must take a multiple-choice quiz consisting of sixteen (16) questions at the end of this course to obtain PDH credits. State Board Acceptance This course can be used by professional engineers to fulfill PDH
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Earthquakes and Tsunamis Fundamental Concepts
... Richter magnitude scale. The intensity of shaking as a measurement scale is presented: the Rossi-Forel and the Modified Mercalli scales. An explanation is given as to why these scales are not entirely satisfactory for measuring the absolute size of earthquakes. The discussion about the modern magnitude scale covers its use as a measurement of earthquake size and as an index of the energy
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... Richter magnitude scale. The intensity of shaking as a measurement scale is presented: the Rossi-Forel and the Modified Mercalli scales. An explanation is given as to why these scales are not entirely satisfactory for measuring the absolute size of earthquakes. The discussion about the modern magnitude scale covers its use as a measurement of earthquake size and as an index of the energy
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Fundamentals of Data Acquisition
...ase, while performance improves. The equipment is used in measurement, communications, and many other applications. Despite their prevalence and apparent ease-of-use, data acquisition systems can provide incorrect results when improperly selected or used ? an occurrence that is much more common than one might expect. This course presents the fundamental principles of data acquisition and will
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...ase, while performance improves. The equipment is used in measurement, communications, and many other applications. Despite their prevalence and apparent ease-of-use, data acquisition systems can provide incorrect results when improperly selected or used ? an occurrence that is much more common than one might expect. This course presents the fundamental principles of data acquisition and will
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Radioactivity Fundamentals
...ty is important. There have been changes in the units and measurement of radioactivity in the past 30 years. This course is intended to be a review of the fundamentals of radioactivity; what it is, where it is found, what its characteristics are, how it is measured, and what its effects and its uses are. For those needing to go deeper into aspects of radioactivity, the course will serve as an
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...ty is important. There have been changes in the units and measurement of radioactivity in the past 30 years. This course is intended to be a review of the fundamentals of radioactivity; what it is, where it is found, what its characteristics are, how it is measured, and what its effects and its uses are. For those needing to go deeper into aspects of radioactivity, the course will serve as an
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Introduction to Matter Energy and Electricity
...ltage being present in a circuit, we are referring to the measurement of how much potential energy exists to move electrons from one particular point in that circuit to another particular point. Without reference to two particular points, the term "voltage" has no meaning. Free electrons tend to move through conductors with some degree of friction, or opposition to motion. This
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...ltage being present in a circuit, we are referring to the measurement of how much potential energy exists to move electrons from one particular point in that circuit to another particular point. Without reference to two particular points, the term "voltage" has no meaning. Free electrons tend to move through conductors with some degree of friction, or opposition to motion. This
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Uncertainty of Measurement
...measurement, primarily as it relates to systems and instrumentation. The student will learn how to evaluate and combine uncertainty components to arrive at a value of total uncertainty and how to derive the expanded uncertainty for a system or instrument. The student must take a multiple-choice quiz consisting of ten (10) questions at the end of this course to earn PDH credits. State
more...
...measurement, primarily as it relates to systems and instrumentation. The student will learn how to evaluate and combine uncertainty components to arrive at a value of total uncertainty and how to derive the expanded uncertainty for a system or instrument. The student must take a multiple-choice quiz consisting of ten (10) questions at the end of this course to earn PDH credits. State
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Fundamentals of Temperature Measurement
...g temperature. Included is a brief history of temperature measurement technology, various methods of temperature measurement currently in use, factors that can affect measurement accuracy and repeatability, and factors to consider when selecting a temperature sensing device for a particular application. The student must take a multiple choice quiz consisting of twelve (12) questions at the
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...g temperature. Included is a brief history of temperature measurement technology, various methods of temperature measurement currently in use, factors that can affect measurement accuracy and repeatability, and factors to consider when selecting a temperature sensing device for a particular application. The student must take a multiple choice quiz consisting of twelve (12) questions at the
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Fundamentals of Liquid Flow Measurement
... channel liquid flow. Included is a brief history of flow measurement technology, various methods of liquid flow measurement currently in use, things that can affect measurement accuracy and repeatability, and things to consider when selecting flow instrumentation for a particular application. Flow element and transmitter designs will be discussed and the advantages and disadvantages of each
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... channel liquid flow. Included is a brief history of flow measurement technology, various methods of liquid flow measurement currently in use, things that can affect measurement accuracy and repeatability, and things to consider when selecting flow instrumentation for a particular application. Flow element and transmitter designs will be discussed and the advantages and disadvantages of each
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Pipe Flow Measurement
...which has a free surface open to atmospheric pressure.
Measurement of the flow rate of a fluid flowing under pressure, is carried out for a variety of purposes, such as billing for water supply to homes or businesses or for monitoring or process control of a wide variety of industrial processes, which involve flowing fluids. Several categories of pipe flow measurement devices will be
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...which has a free surface open to atmospheric pressure.
Measurement of the flow rate of a fluid flowing under pressure, is carried out for a variety of purposes, such as billing for water supply to homes or businesses or for monitoring or process control of a wide variety of industrial processes, which involve flowing fluids. Several categories of pipe flow measurement devices will be
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Terminal Units
...ms with terminal units and installation issues Pressure measurement concepts The fan laws State Board Acceptance This course can be used by professional engineers to fulfill PDH requirements mandated by state and provincial licensing boards. Decatur Professional Development is an approved provider of continuing education in all states that pre-approve course providers. In all other
more...
...ms with terminal units and installation issues Pressure measurement concepts The fan laws State Board Acceptance This course can be used by professional engineers to fulfill PDH requirements mandated by state and provincial licensing boards. Decatur Professional Development is an approved provider of continuing education in all states that pre-approve course providers. In all other
more...
Wind Energy Assessment
...the program's assembled assets—sound siting and measurement techniques, trained staff, quality equipment, and thorough data analysis techniques. In this course the student will learn various resource assessment approaches and recommendations for the use of a formal measurement plan, a monitoring strategy, and a quality assurance plan. The course summarizes the most commonly used
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...the program's assembled assets—sound siting and measurement techniques, trained staff, quality equipment, and thorough data analysis techniques. In this course the student will learn various resource assessment approaches and recommendations for the use of a formal measurement plan, a monitoring strategy, and a quality assurance plan. The course summarizes the most commonly used
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Fluid Power Part 3 - Hydraulic Components
...r will be introduced to chapters 8 thru 12. Chapter -8: Measurement and pressure control devices Chapter -9: Reservoirs, strainers, filters, and accumulators Chapter -10: Actuators Chapter -11: Pneumatics Chapter -12: Basic diagrams and systems The student must take a multiple-choice quiz consisting of thirty (30) questions at the end of this course to obtain PDH credits. State
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...r will be introduced to chapters 8 thru 12. Chapter -8: Measurement and pressure control devices Chapter -9: Reservoirs, strainers, filters, and accumulators Chapter -10: Actuators Chapter -11: Pneumatics Chapter -12: Basic diagrams and systems The student must take a multiple-choice quiz consisting of thirty (30) questions at the end of this course to obtain PDH credits. State
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Advanced Oil Gas Drilling and Completion Technologies
...mond Compact (PDC) drill bits Synthetic drilling muds Measurement-While-Drilling (MWD) technology In this course, the student will review the sections and fact sheets covering drilling and completions from the U.S. Department of Energy's Office of Fossil Energy's publication "Environmental Benefits of Advanced Oil and Gas Exploration and Production". This course is most
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...mond Compact (PDC) drill bits Synthetic drilling muds Measurement-While-Drilling (MWD) technology In this course, the student will review the sections and fact sheets covering drilling and completions from the U.S. Department of Energy's Office of Fossil Energy's publication "Environmental Benefits of Advanced Oil and Gas Exploration and Production". This course is most
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From Fountainhead Resources Ltd.
Footprint Online
Footprint Online combines the power of feedback with 6 learning modules on applied leadership. Included in the site are 2 workbooks, one-hour of personal coaching, and our leadership assessment tool, Footprint .
Footprint is a feedback instrument designed to strengthen the working relationship between managers and their direct reports.
Incorporating a self-assessment with up to 10
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Footprint Online combines the power of feedback with 6 learning modules on applied leadership. Included in the site are 2 workbooks, one-hour of personal coaching, and our leadership assessment tool, Footprint .
Footprint is a feedback instrument designed to strengthen the working relationship between managers and their direct reports.
Incorporating a self-assessment with up to 10
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online course |
instructor-led class |
learn at home |
group study |
self-directed study |
cd-based training |
DVD video training |
printed book |
e-book digital book |
workshop seminar |
train the trainer |
computer-based learning |
discount pricing |
online tutorial |
