Online Measures eLearning Training

MEAS102 - SI Units - The second This is the first in a series of seven courses on the SI base units. The second, the unit that measures time, is in a special class by itself. more...

INDIVIDUAL Training for WordPerfect 8 for Windows This course presents the basic concepts for WordPerfect 8. This course also has an optional Skill Assessment mastery test that measures the participant's skill level. more...

INDIVIDUAL Training for Lotus 1-2-3 Millennium This course presents the basic concepts for Lotus 1-2-3: Millennium Edition. This course also has an optional Skill Assessment mastery test that measures the participant's skill level. more...

INDIVIDUAL Training for Word Pro Millennium This course presents the basic concepts for Word Pro - Millennium Edition. This course also has an optional Skill Assessment mastery test that measures the participant's skill level. more...

INDIVIDUAL Training for Freelance Graphics Millennium This course presents the basic concepts for Lotus Freelance: Millennium Edition. This course also has an optional Skill Assessment mastery test that measures the participant's skill level. more...

INDIVIDUAL Training for Approach Millennium This course presents the basic concepts for Lotus Approach: Millennium Edition. This course also has an optional Skill Assessment mastery test that measures the participant's skill level. more...

INDIVIDUAL Training for Organizer Millennium This course presents the basic concepts for Lotus Organizer: Millennium Edition. This course also has an optional Skill Assessment mastery test that measures the participant's skill level. more...

Supporting Microsoft Windows 95: Tuning and Troubleshooting This is the final course in a four part series for Systems Engineers who intend to install, configure, customize, optimize, maintain, and troubleshoot the Microsoft Windows 95 operating system. This series aims to enable the professionals to pass Microsoft exam 70-064, Implementing and Supporting Microsoft Windows 95. more...

ITIL Continuity and Availability Management American businesses have had to face many disasters since the onset of the new millennium. There have been fires, hurricanes, tornadoes, floods, large-scale power outages, terrorist attacks, and damaging computer viruses, just to name a few. As businesses become more dependent on IT services, disasters such as these can disable or even ruin companies in the blink of an eye. The delivery and more...

Performance Metrics for an Inbound Call Center The call center environment typifies the active, fast pace of the business world. In this hectic environment, is there time to consider how things are being done? There should be. As the call center industry slowly transforms into a customer management industry, the impetus will be on call center managers to ensure customers receive the best service possible. But where do you look to analyze more...

Performance Reporting and Stakeholder Management ...ce reporting process and will learn to select examples of measures to describe the project team's progress, select examples of forecasting in performance report Experienced project managers who are seeking to further their project management skills to more advanced levels, and especially project managers who are preparing for PMI Project Management Professional (PMP) certification or need to more...

Business Travel Safety Domestic Travel In ''Business Travel Safety: Domestic Travel,'' you will learn how to make travel preparations, including researching your destination and then making appropriate travel arrangements. You will also learn how to increase your safety during air and ground transportation and at destinations, such as hotels, restaurants, and business events. The target audience for this program is more...

Business Travel Safety International Travel In ''Business Travel Safety: International Travel,'' you will learn how to make travel preparations and international travel arrangements. You will also learn how to increase your safety during air and ground transportation and at destinations, such as hotels, restaurants, and business events. Finally, you will learn how to avoid and handle physical and nonphysical crimes in more...

Business Travel Safety Safety Measures for Travelers ...Measures for Travelers," you will learn why business travelers are often at a higher risk for being involved in a crime than local citizens. Additionally, you will understand what precautions a woman traveler should take and what safety guidelines should be followed. You will also learn why it is important for disabled persons to consider their safety when traveling and some specific air safety more...

Talent Management Knowing Talent This course explains what talent is and how it differs from skills and knowledge. It also introduces the process of talent management and compares this process with traditional processes. Finally, it covers the importance of recognizing and retaining talent. This course is for HR professionals and managers within a company responsible for managing and developing employees. more...

Managing the Delegated Environment Do you want to increase your effectiveness as a delegator? Are you unsure of how much control and feedback you need to implement when delegating tasks? Then this course will help you achieve those goals. As you proceed through this "Managing the Delegated Environment" course in the "Effective Delegation" series, you will gain valuable insight into several areas including change management, more...

Effective Delegation Simulation In this simulation, the learner will assume first-time management responsibilities, serving as the department lead of a marketing team for First Things First--a manufacturer of child safety products. Working closely with three key employees, the learner will progress through the various stages of delegation, moving from assignment of tasks to overcoming delegation resistance. The simulation is more...

Recruiting and Selecting Candidates HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including the recruitment and selection of new employees. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' more...

Strategic Approaches to Risk Management HRCI SPHR Risk management, the safeguarding of the health, safety, and security of employees, is essential for business success and of particular concern to HR professionals. This course explains how to apply common occupational health, safety, and security guidelines and programs. It also outlines how security risk analysis can be used to avoid future emergencies. This course prepares HR professionals and more...

Corporate Restructuring Corporate restructuring is frightening, but it doesn't have to scare you to death This course will show you how to initiate successful mergers or resist hostile takeovers. As well, it will improve your chances of surviving financial distress. Whatever your restructuring situation, you will be prepared to handle it by taking this course This course is designed specifically for business managers, more...

Six Sigma--Measurement System Re-analysis Have you ever tried to change your life with a diet or exercise program, only to backslide and lose all the positive changes you made? It's easy to lose sight of the ultimate goal--improved health and fitness--after reaching your goal weight and fitness level. Maintaining positive changes takes just as much effort and vigilance as making the changes initially. Likewise for businesses--the benefits more...

Measurement Systems ...y and tools for collecting data and establishing baseline measures of current processes. However, measurement itself can be problematic. A measurement system is only as good as the measuring instruments and the operators, and both are responsible for a certain amount of variation. An important part of process improvement--conducted before collecting measurement data--is analyzing the measuring more...

Six Sigma Introduction There has been an increased interest in Six Sigma in recent years. But what is Six Sigma? This course will introduce you to the foundational concepts of the Six Sigma philosophy and process. It will help you successfully participate in your organization's Six Sigma program. First, you will learn how poor quality harms your business. You will explore what Six Sigma means and the critical elements more...

Quality Management The Quality Management Process Quality Management: The Quality Management Process offers the student an overview of the fundamentals of quality management, the costs of quality, and how to achieve quality through customer orientation. The program also outlines how to achieve daily quality management, identify variation in processes, and control costs. Managers, supervisors, or team leaders who need to learn how to implement more...

Quality Management Quality Management Tools Quality Management: Quality Management Tools offers the student an overview of tools used to analyze a company's current performance and problem causes, as well as tools used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams, more...

Quality Management Business Process Improvement Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance. more...

Supply Chain Management At what level are your suppliers performing? Are the relationships with your suppliers benefiting the organization? A quality-centered relationship with a supplier can play a vital role in the success of organizations, providing a competitive advantage in today's aggressive global marketplace. Without sound performance measurement and communication strategies, the relationship between you and your more...

Trade Secrets A trade secret is information that is of proven economic value to its owner, is actively protected, and is not generally known to competitors. Trade secrets are important because they provide a competitive advantage to their owners and may be the only viable form of legal protection available. They are protected under the Uniform Trade Secrets Act (UTSA), in those states that have adopted it, and more...

Drug-free Workplace Would you know what to do if you suspected that one of your employees was abusing drugs or alcohol during work hours? Does your company have a program supervisors can follow to effectively handle such problems--one that educates employees about the consequences of substance abuse? Do you think that alcohol and other drug abuse won't be a problem at your organization? In fact, the National more...

Visual Basic 6 Introduction Part II This course provides an introduction to the functionality and programming capabilities of Visual Basic 6.0. It builds on the concepts presented in the first course in this series, Visual Basic 6.0 Introduction Part I. In the first unit, you will learn how to create and use variables, procedures, and functions in program code. Data types, constants, and arrays are also covered, as well as how to more...

Planning and Starting the Deployment of a NET web Application To outline the primary considerations and decisions that a developer needs to make when planning the deployment of a .NET web application, and to explain the appropriate use and installation of private and shared assemblies in that deployment Application developers with experience in Visual Basic .NET who wish to become familiar with the deployment process in the .NET Framework, especially those more...

System Reliability and the Desktop in Windows XP Professional To demonstrate how to monitor and improve system performance and how to configure desktop settings in Windows XP Professional Students preparing for the Microsoft Exam 70-270; Installing, configuring and administering Microsoft Windows XP Professional more...

Windows 2000 - Network Design Addressing and Naming Services To provide an overview of DHCP, DNS, and WINS services in Windows 2000 and to analyze and design a requirement and implementation strategy using these services Students preparing for Microsoft exam 70-221; personnel in medium to very large computing environments that use the Windows 2000 network operating system more...

Installation of ISA Server 2004 To demonstrate how to install ISA Server 2004 and configure web proxy, firewall, and SecureNAT clients IT professionals responsible for implementing network and perimeter security measures, including Internet firewalls, application layer filters, and screened networks; IT professionals responsible for implementing caching servers and additional mechanisms to protect public-facing Web servers; IT more...

ISA Server 2004 Management and Clientele To demonstrate how to install ISA Server 2004 clients and to secure and maintain ISA Server 2004 IT professionals responsible for implementing network and perimeter security measures, including Internet firewalls, application layer filters, and screened networks; IT professionals responsible for implementing caching servers and additional mechanisms to protect public-facing Web servers; IT more...

Access Configuration in ISA Server 2004 To demonstrate how to enable access to Internet resources and to configure access to internal resources IT professionals responsible for implementing network and perimeter security measures, including Internet firewalls, application layer filters, and screened networks; IT professionals responsible for implementing caching servers and additional mechanisms to protect public-facing Web servers; IT more...

VPN and Exchange with ISA Server 2004 To show how to configure ISA Server 2004 to enable VPNs and to integrate ISA Server 2004 with Microsoft Exchange Server IT professionals responsible for implementing network and perimeter security measures, including Internet firewalls, application layer filters, and screened networks; IT professionals responsible for implementing caching servers and additional mechanisms to protect public-facing more...

Firewall Configuration on ISA Server 2004 To give an overview of firewall configuration in ISA Server 2004 IT professionals responsible for implementing network and perimeter security measures, including Internet firewalls, application layer filters, and screened networks; IT professionals responsible for implementing caching servers and additional mechanisms to protect public-facing Web servers; IT professionals who have a need to more...

Caching Configuration on an ISA Server 2004 To provide an overview of caching configuration in ISA Server 2004 IT professionals responsible for implementing network and perimeter security measures, including Internet firewalls, application layer filters, and screened networks; IT professionals responsible for implementing caching servers and additional mechanisms to protect public-facing Web servers; IT professionals who have a need to more...

Monitoring and Reporting in ISA Server 2004 To provide an overview of the monitoring options available in ISA Server 2004 IT professionals responsible for implementing network and perimeter security measures, including Internet firewalls, application layer filters, and screened networks; IT professionals responsible for implementing caching servers and additional mechanisms to protect public-facing Web servers; IT professionals who have a more...

Maintaining and Securing Data in SharePoint 2003 To describe how to configure and maintain databases and implement security measures in SharePoint Portal Server 2003 Administrators who intend to deploy SharePoint Portal Server 2003 and SharePoint technologies; IT professionals who wish to gain knowledge of SharePoint products and technologies more...

Security within a Linux Environment To identify the security options available within a Linux environment Students wishing to acquire the basic skills required as a Linux system administrator more...

Printers Maintenance and Safety Issues To present an overview of printers and discuss computer maintenance and safety issues Anyone wanting to become a hardware support technician more...

Implementing IT Security and Workplace Safety Measures To protect data and hardware using access control and hardware security and to learn about potential workplace hazards and how to avoid them The for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A Essentials exam (220-601) more...

Security Safety and Communication To understand the role of security in an organization, the importance of following safety and environmental guidelines, and how to communicate with customers in a professional manner The for this path includes entry-level computer technicians who will, by the end of studying this path and before taking the exam, have accumulated 500 hours hand-on experience in a lab or in the field more...

Maintaining Printers and Scanners To identify how printers and scanners operate and how to install, configure, troubleshoot, and maintain printers and scanners The for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A Essentials exam (220-601) more...

HDI Help Desk Analyst Help Desk Processes ...ment. This course also covers service metrics and service measures such as conducting and distributing surveys. In addition, this course covers sourcing types and the Service Level Agreement (SLA). HDI's HDA test and training material is aimed at individuals who have studied the support profession for at least a year, have been working in a second-level or third-level support role for at more...

Network Security Issues To discuss security issues surrounding computers and the Internet Individuals, with minimal experience of information security issues, who interface with their organization's Internet IT systems; new employees; individuals new to using the Internet more...

Building and Securing VoIP Networks To identify how to implement numbering plans and scalable dial plans for VoIP networks, calculate existing bandwidth and additional bandwidth requirements for voice and data traffic, and recognize the implications of implementing security measures in IP networks that transport voice IT professionals responsible for preparing, configuring, and maintaining a voice and data network; candidates more...

Cisco BCMSN 3 0 Mitigating Service Loss and Data Theft To recognize the potential attacks and how to implement security features in a switched network. Network administrators, network engineers, network managers, systems managers, or network designers. more...

Electrical Electronics Motors and Transformers The course will cover: Basic principles of DC motors Types of DC motors Controlling DC motors Basic principles of AC motors Types of AC motors Controlling AC motors Basic theory of transformers Types of transformers Ratings of transformers Maintenance of motors and transformers Mechanical troubleshooting of motors and transformers Electrical troubleshooting of motors and transformers. This course more...

Workplace Safety Orientation This one-hour course will provide an awareness level orientation of basic industrial safety fundamentals. It was designed to provide an overview of some of the basic concepts and techniques used in modern industry to protect workers. It also describes the purpose of the following safety programs: Hazard Communication; Bloodborne Pathogen Safety; Lockout/Tagout; Confined Space Entry; Emergency more...

Workplace Security Awareness This one-hour course will provide an awareness-level orientation of basic workplace security fundamentals and appropriate actions for workers to take in the event of potential threat situations that may be encountered in the workplace, including encountering trespassers, receiving phone threats, dealing with workplace violence incidents, evacuating during an emergency, and protecting against more...

Defensive Driving This one-hour course will provide simple defensive driving techniques to reduce your chances of being involved in a motor vehicle accident. The content in this course is designed to comply with the intent of the applicable regulatory requirements. define defensive driving recognize accident prevention methods identify the importance of seat belts describe the facts concerning the impact of more...

Emergency Response and Spill Control HAZWOPER This training describes how to respond to various emergency situations and describes control of situations both by the workers involved and by trained emergency personnel. The content in this course is designed to comply with the intent of the applicable regulatory requirements. define "hazardous materials" recognize where spills are likely to occur identify the elements of an emergency more...

Hand and Power Tool Safety A variety of hand-held tools are used in the workplace. This course will provide an understanding of the potential hazards associated with the use of hand tools and power tools as well as the safety precautions required to prevent those hazards from occurring. Power tool hazards are addressed by the power source used: pneumatic, liquid fuel, hydraulic, or powder-actuated. The content in this more...

Heat and Cold Exposure Management HAZWOPER ...sult from exposure to hot temperatures specify first aid measures for heat-related illness identify individual factors that affect the body's ability to withstand hot temperatures specify steps to avoid or reduce heat-related illness specify conditions and injuries that can result from exposure to cold temperatures specify first aid measures for frostbite and hypothermia identify more...

Heat Stress Each year more people in the United States die from extreme heat than from hurricanes, lightning, tornados, floods, and earthquakes combined. This one-hour course will discuss the effects of heat on your body, outline the risk factors for heat-related illnesses, and describe the associated treatments for each. This training will also explain several control measure techniques and safe work more...

Laser Safety Training This one-hour course is designed to provide awareness of the fundamentals of Class IIIB (moderate) and IV (high-power) lasers or laser systems. The content in this course is designed to comply with the intent of the applicable regulatory requirements. discuss what a laser is and how a laser works name the types and classes of lasers describe non-beam laser hazards recall the biological more...

Material Safety Data Sheets This course is designed to provide both workers and supervisors with a better understanding of how to interpret a Material Safety Data Sheet (MSDS), as well as address specific requirements associated with MSDS's in the workplace. The content in this course is designed to comply with the intent of the applicable regulatory requirements. recognize the physical states in which chemicals are more...

Non-Ionizing Radiation Safety This course is designed to familiarize learners with the health implications associated with non-ionizing radiation, specifically radio frequency (RF) radiation and measures to protect workers from exposure. Employees who may be exposed to radio frequency (RF) radiation more...

Spill Prevention Control and Countermeasure Plan ...provide you with information on the prevention and countermeasures you should take should a spill occur. This training will also provide information on the components of a Spill Prevention Control and Countermeasure (SPCC) plan. The content in this course is designed to comply with the intent of the applicable regulatory requirements. describe the information found in a Spill Prevention more...

Securing Your PC ...d cookies. This course will also provide the learner with measures to prevent virus infections, spam, and Spyware. Guidelines regarding maintaining privacy and guarding children online will be covered as well. The course will also include how to use Windows Service Pack 2, Internet Explorer 6, McAfee Internet Security Suite 6, and Norton Internet Security 2005 to block malware. A home computer more...

Forms and Document Security in Adobe Acrobat 8 ...vantages of PDF security, and highlights several security measures you can employ, such as using digital IDs, security policies, password and encryption protection, and security envelopes. The course also introduces PDF forms, and sending form data. The will comprise primarily business users within the corporate client base, including a wide range of office productivity users, web authors, and more...

Supply Chain Management - Building a Sustained Competitive Advantage This course provides the learner with an understanding of utilizing collaboration and technology to maximize the effect of supply chain processing. Product design and product life cycle management as elements of the improvement effort and performance measures and metrics. Models for improving all major processes within a supply chain and extensive case examples to validate the principles and more...

Supply Chain Management - Using Models This course provides the learner with an understanding of efficiency and cost savings strategies utilizing collaboration and technology to maximize the effect of supply chain processing and product design and product life cycle management as elements of the improvement effort. In addition to performance measures and metrics and models for improving all major processes within a supply chain.  more...

Industrial Safety - Slips, Trips, and Falls This course focuses on how slips trips and falls occur in the workplace. It also covers types of injuries that result from these accidents and the measures that can be implemented to prevent such accidents.  more...

Industrial Safety - Fall Protection This course focuses on falls from elevated surfaces in the workplace. It covers various protection measures that can be implemented to minimize the risk of falls including fall protection systems and good housekeeping practices.  more...

Industrial Safety - Eye and Face Protection Each year eye injuries account for a large percentage of all workplace injuries. Employees can avoid most of these injuries by wearing proper eye and face protectors and adopting suitable safety measures. This course covers different types of eye and face injuries in various industries and explores the causes and effects of such injuries. The course then details the protective equipment employees more...

CIW Security Professional - Network Security Introduction The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats developing counter measures using firewall systems and attack-recognition technologies.  more...

CIW Security Professional - Operating System Security The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats developing counter measures using firewall systems and attack-recognition technologies.  more...

CIW Security Professional - Security Auditing and Attack Techniques The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats developing counter measures using firewall systems and attack-recognition technologies.  more...

CIW Security Professional - Intrusion Detection and Threat Analysis The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats developing counter measures using firewall systems and attack-recognition technologies.  more...

CIW Foundations - Network Technology Foundations The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats developing counter measures using firewall systems and attack-recognition technologies.  more...

CIW Security Professional - Network Security Introduction The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats developing counter measures using firewall systems and attack-recognition technologies.  more...

CIW Security Professional - Network Security and Firewalls The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats developing counter measures using firewall systems and attack-recognition technologies.  more...

CIW Security Professional - Operating System Security The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats developing counter measures using firewall systems and attack-recognition technologies.  more...

CIW Security Professional - Security Auditing and Attack Techniques The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats developing counter measures using firewall systems and attack-recognition technologies.  more...

CIW Security Professional - Intrusion Detection and Threat Analysis The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats developing counter measures using firewall systems and attack-recognition technologies.  more...

IBM e-business Technology Fundamentals Part 3: Java, Security, Web Services, an This course begins by guiding the learner through Java 2 Java technologies and tools and J2EE. Then pervasive computing is covered. The learner is introduced to security threats and the measures used to counteract them. Web services are discussed and a case study is presented. An overview of IBM WebSphere and Framework products is included.  more...

Building Dynamic Teams: Arrive at Peak Performance This course helps learners define peak performance measures and identify strategies to maintain the momentum. more...

Web Site Security - Internet and Intranet Management and Policies Web Site Security: Internet and Intranet Management and Policies is the first course in a two-part series. This course will give students the skills and knowledge needed to identify and counter some fundamental security risks and requirements. Students will learn some basic network security skills pertaining to network threat identification and prevention. They will also examine Internet security more...

Web Site Security: Messaging, Servers, and Viruses This course is the second course in a two-part series on Web Site Security. This course will give students the skills and knowledge to identify and prevent more tactical security risks and measures. Students will learn how to implement message security via Pretty Good Privacy (PGP) a de facto messaging security standard. They will also learn how to identify and minimize security risks associated more...

Microsoft Access 2000 Designing and Implementing Database Applications Part 1 - Database Design This is the first course in a five-part series that will provide IT professionals with the knowledge and skills necessary to design and implement database solutions using Microsoft Access 2000. At the completion of this course students will learn to identify the guidelines for selecting database architecture; create the key objects in a database application and generate outputs; identify the more...

Computer Basics During the 1980a s PCs were used independently as stand-alone computers. However businesses soon felt the need to share the information stored on one computer with other computers within the organization. To make it possible for computers to share information computers were connected together to form computer networks. When a computer is connected to a network several users have access to the more...

Preventive PC Maintenance The Preventive PC Maintenance WBT is the fourth course in the A+ Certification curriculum and caters to the A+ Core Service Technician Examination. This course is designed to acquaint users with skills required to maintain customer satisfaction. This course also provides information regarding the active and passive preventive measures. Additionally it provides information regarding methods used more...