Online Mediation eLearning - Training Resources
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From 123-CBT Computer Based Training
Lawsuits and Negotiations
This course discusses the legal process of litigation and other out-of-court negotiations that are used to settle business disputes. In addition, this course treats the decision to sue much like other business decisions and offers criteria that management can use to perform a cost-benefit analysis. It begins by presenting proactive management strategies for discouraging damaging lawsuits and
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Lawsuits and Negotiations
Resolving Conflict with Communication Skills
...ferent set of communication skills--those of negotiation, mediation, or arbitration. This course will give you an understanding of the various causes and outcomes of conflict, together with a practical demonstration of the styles and communication involved in the negotiated resolution of one to one conflict. You will also learn how to act as a third party mediator or arbitrator in situations
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Communicating w Difficult People Handling Difficult Co-Workers

... Recognize the characteristics that make mediation successful. Audience Managers, facilitators, team leaders, and professionals who want to identify, cope with, and resolve difficult behavior with co-workers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options
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Human Resource Law Equal Employment Opportunity Law

...EEOC) complaint procedure. This program also explains the mediation process, outcomes to EEOC findings, court-ordered remedies, and guidelines to prevent discrimination claims. Learn To Identify the three basic requirements for EEOC compliance. Match the three grounds for discrimination claims against employers with their
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From 6P International, LLC
Arbitration and Mediation
COURSE DESCRIPTION:
In our modern litigious society, the value of arbitration and mediation in the business sector cannot be understated. This course examines the main objectives behind both methods of litigation, how they differ, how they work, and how final decisions are reached.
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From Serebra Learning Corporation
Effective Business Meetings Simulation
As the lead project coordinator for Pantheon Electronics, a national reseller of home and office electronics, you will oversee the daily activities of a project management group. Functioning as both a meeting coordinator and a conference chair person, you will test your skills in a broad range of situations, running the gamut from materials procurement to conflict mediation. This simulation is
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Human Resource Law: Equal Employment Opportunity Law
Human Resource Law: Equal Employment Opportunity Law defines the Equal Employment Opportunity (EEO) laws that affect all aspects of employment. This program details how EEO laws are enforced and provides guidelines to comply with EEO regulations. In addition this program addresses employer defenses to discrimination claims grounds for employee cases and the Equal Employment Opportunity Commission
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From Training Link Education S.E.A
Certificate in Introduction to Counselling

Aim:
The objectives of the course are to:
describe the role of a counsellor and what counsellors do
List common types of counselling
Understand the skills and attributes required to conduct counselling
Practice and improve their listening skills
Demonstrate an understanding of the principles of negotiation
Describe the key aspects of successful mediation
Understand the role
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Certificate in Conflict Management

Aim:
The objectives of the course are to:
Understand basic concepts of conflict management
Explore techniques for managing conflict effectively
Demonstrate five conflict handling styles
Adopt good listening techniques
Understand negotiation techniques
Describe problem solving approaches
Demonstrate mediation techniques
Demonstrate how to cope with crises
Describe the
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Certificate in Airline & Airport Conflict Management

Aim:
The objectives of the course are to:
Understand basic concepts of conflict management
Explore techniques for managing conflict effectively
Demonstrate five conflict handling styles
Adopt good listening techniques
Understand negotiation techniques
Describe problem solving approaches
Demonstrate mediation techniques
Demonstrate how to cope with crises
Describe the concepts of
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From Conflict Resolution Associates, LLC
40 Hour Basic Mediation Training



...Mediation has been described as the art of peace. At a basic level, mediation is a process in which a trained, impartial, third-party helps two or more parties to a dispute move toward a mutually acceptable agreement. While we may not engage in a formal process, many of us use mediation skills in our daily interactions with others. Many of us could use more of those skills in our
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From JED New Media inc.
Communicating Effectively: Hear Ye, Hear Ye
Learn to communicate effectively by honing in your listening skills. First, familiarize yourself with the components of the listening process. Then, explore various techniques and tips that you, as a listener, can use to become an excellent communicator and a more successful businessperson.
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Communicating Effectively: Mr. Speaker
Striving to improve your communication abilities? Acquire essential knowledge about the communication process and factors comprising clear communication. Implement the tips and hints offered here on what you can do to ensure effective oral communication.
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Doing Business in Japan
Are you anxious to prevent major social blunders as you develop a Japanese business partnership? Western ways may prove to be a handicap in this milieu. Now is the perfect time to absorb accurate and essential information on Japanese business culture and practices.
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Eliminating Feedback Filters
Communication filters serve to protect our self-image, reinforce the perceptions we hold, and shield us from negative or threatening feedback. Gain greater perspective on interpersonal work dynamics by successfully identifying and overcoming the most common information feedback filters.
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Fundraising Basics
Maximize the success of your fundraising campaign by implementing a proven management framework from planning, to launch, to wrap-up. Discover a host of tips and suggestions on improving your fundraising activities, compiling a tailored donor list and training your team.
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From Canadian Centre for Professional Development
Human Resouce Management Certificate

Modules covered: 360 Feedback: Implementation, 360 Feedback: Overview, Basics of Performance Appraisal, Career Development, Career Path Management, Career Planning: Networking, Coaching for Improved Performance, Creating 'Brand You', Interviewing Skills, Negotiating and Starting Right, ADR and Negotiations, ADR Commercial Arbitration, ADR Labor and Employment Arbitration, ADR Mediation, ADR
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From JED New Media inc.
Getting the Most From Your Meetings
Do you truly benefit from the many meetings you attend? Discover tips on effectively scheduling, chairing and participating in meetings. From invites to minutes, make sure you have the right tools to leave your next meeting filled with a sense of accomplishment!
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Profiling Your Angel Investors I
This is the first of a two-part series discussing two fundamental types of investor attributes (risk and participation levels). It offers a simple assessment framework that allows you to evaluate each Angel investor's compatibility and potential systematically. It also provides cues for situating your potential Angel investors on a profiling spectrum.
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Profiling Your Angel Investors II
This is the second of a two-part series discussing two fundamental types of investor attributes (timing of return and character compatibility). Through a simple assessment framework, situate your potential Angel investors on a profiling spectrum.
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