Medical Telephone Seminars - Training Resources

Best Practices in Nursing Documentation: Writing Effective and Legal Proof Notes BenefitsLong gone are the days that nurses and other health care providers hand-wrote cryptic notes on essay paper-like chart pages that rarely were ever looked at again. Long gone, also, are the days that physicians would only look at labs, reports and other physician's notes, expecting the nurse to call to the physician's attention anything important about the patient so they didn't have to read  more...

Insurance Claim Appeals ...medical providers today are struggling at the number of claim denials and appeals that have to be performed to attempt to gain reimbursement from health care insurance providers, including Medicare and Medicaid. This teleconference will help you understand how first to establish when an appeal can be implemented, when to formally continue to disagree with their findings in writing and what  more...

Powers of Attorney: Medical Records Release Concerns ...medical practices understand that each day, personal health information is transmitted in various forms between hospitals, doctors, attorneys, insurance companies, patients, and their lawyers and families. With increasing reliance on electronic medical records, health information can be transmitted with minimal effort. However, health information requests become more confusing and less  more...

Limited Medical Programs: How Employers Are Using Them to Control Health Care Costs ...medical premiums, employers are hitting road blocks in cost saving measures. We are at a point of office visit co-pays approaching $50, prescription drug co-pays of $50 to $100, deductibles exceeding $2,000 for in-network benefits, and more and more premium cost shifting from employer to employee. Employee's are finding it hard to afford the per pay premiums and coupled with huge out-of-pocket  more...

Medical Records Releases, Retention and Confidentiality Requirements ...Medical providers and others (health plans, vendors, etc.) who retain medical or health records are often subjected to complex and conflicting requirements to maintain the confidentiality and restrict the disclosure of the information. Complex and overlapping rules and regulations impose rigid requirements that must be met before information is released, and require medical record repositories  more...

Strengthening Self-Esteem, Resilience and Body Image in Adolescents BenefitsAdolescence is a time of heightened self-consciousness and anxiety about 'measuring up' in relation to schoolwork, appearance and social life. Today's culture promotes unrealistic and narrow standards of what is acceptable and attractive, increasing stress that can all too often undermine self-esteem and encourage feelings of inadequacy. This teleconference will look at some of the  more...

Medical Records: Responding to Subpoenas and Investigations ...rements to state privacy laws, legal issues abound in the medical records arena. If you're not up to date on medical records law, your company could face serious legal and financial liability risks. Attend this teleconference and gain critical information on confidentiality, disclosure, documentation requirements and HIPAA issues you face every day. You'll learn everything you need to know to  more...

Implications of the Stimulus Package on HIPAA BenefitsThe American Recovery and Reinvestment Act includes substantial changes to requirements for the protection of health information privacy and security under HIPAA, some of which are already in effect. New requirements for business associates of HIPAA covered entities and requirements to notify individuals in the event of a breach are only two of the many areas affected in the new law,  more...

Today's Legal Medical Record - A Hybrid Record ...tion. We'll remind ourselves what the real purpose of the medical record is and investigate how we meet those purposes with a hybrid record. We'll look at what the components of the legal medical record include versus those items that are not included. We'll also look at how we transition our forms or documentation committee for a hybrid record and how we begin to operationally prepare  more...

Determining Meaningful Use for Electronic Health Records BenefitsThe 2009 American Recovery and Reinvestment Act stimulus package allotted nearly $20 billion in direct funding and incentives for health care providers to implement health information technology provided they demonstrate 'meaningful use' of a 'certified' electronic health record. This teleconference is intended to provide you with a timely update on the federal government's requirements  more...

Preparing for Medicaid Audits ...s. The typical overpayment is no longer solely based on a medical necessity analysis, but instead extends to instances of technical noncompliance of the most insignificant nature. Failure to prepare and to adequately respond even if prepared may subject a provider to the harshest of consequences. This teleconference is critical to any provider enrolled in the Medicaid program who desires to  more...

Medicare Secondary Payer Act - Protecting Medicare's Interest in Insurance Settlements ...re Secondary Payer Act, Medicare may not make payment for medical benefits where 'payment has been made or can reasonably be expected to be made under a workmen's compensation law or plan of the United States or a state or under an automobile or liability insurance policy or plan (including a self-insured plan) or under no fault insurance.' By law, Medicare has a priority right of recovery from  more...

Mental Illness and the ADA ...ork rules or request treatment? May an employer require a medical examination of an employee exhibiting signs of mental illness? This teleconference will assist you in addressing these issues and more within the boundaries of the ADA. This teleconference will highlight employee and employer rights and responsibilities, provide practical strategies for managing employees with mental illness, and  more...

Legal Issues Surrounding the Utilization and Maintenance of Computerized Medical Records ...evidence that electronic health record systems can reduce medical errors and lead to more efficient delivery of care, many hospitals and providers are beginning to implement EHRs in their facilities and practices. Despite federal regulations that permit certain donations of EHR technology, the implementation and ongoing use of EHRs is expensive and raises many legal concerns. This  more...

Medical Identity Theft: Why You Must Prevent and How to Minimize Its Occurrence ...on of privacy can have devastating impact on the patient, medically and financially; the resulting reputational and financial fallout on the provider and payer organizations can also be massive. Not only is fraud a risk but also, and more critical, is the threat to safe patient outcomes. This teleconference will focus on how to minimize patient identity and medical identity theft threats  more...

Medical Records 101: Responding to Requests for Patient Information ...tsRegister for this teleconference and get an overview of medical management issues faced by health care providers in responding to requests for patient information for litigation purposes. The conference speaker, who has extensive experience in civil litigation, including the representation of large medical institutions, will provide guidance in avoiding mistakes in disseminating patient  more...

Making Revisions to Closed Medical Records ...Medical records contain some of the most sensitive and personal information that exists about individuals in modern society, and some closed records may need revision because of new information received or because of the requests of individuals to correct or modify existing information. When is it appropriate to make revisions, how and under what circumstances, and at whose request? This  more...

Employment Law Compliance: Disciplining or Terminating a Workers' Comp Claimant BenefitsWhether due to legitimate injury or goldbricking, there is no debating that employee absences cost employers in lost productivity, missed deadlines, supervisor stress and tension among co-workers who are required to pick up the slack. Often an employer's plan to discipline or discharge is put on hold when the employee goes out on leave. How can employers deal with these situations? This  more...

Effective Use of Medical Records in Personal Injury Litigation ...ry litigation requires the effective and efficient use of medical records. In order to present your case persuasively, you must have an understanding of how to collect medical records, how to use them during discovery and how to present them to a jury. This teleconference discusses both plaintiff and defendant perspectives, and it will explain the role of medical evidence in the context of  more...

Managing External Health Information ...record, which has become the 'kitchen junk drawer' of the medical records department. With increasing numbers of providers converting to electronic medical records, the question of how - and whether - to address and integrate these records into the facility's medical records is becoming more difficult. This teleconference will attempt to address these issues and offer practical guidance for  more...

Infection Control Programs BenefitsHealth care associated infections have moved into the forefront of the health care industry due to emerging and re-emerging issues, the human toll and reimbursement challenges. Central to this problem is the impact of the infection preventionist and the infection prevention function. This teleconference will help identify specific elements of an effective infection prevention program and  more...

Effective Auditing of Physicians' Notes BenefitsPhysician documentation and subsequent charge capture of physician services is becoming more complex and scrutinized than ever before. Join us for this teleconference during which we will teach you how to audit physician notes from your own practice. We will cover all aspects of coding for evaluation and management services, and the appropriate documentation of these services. We will  more...

Introduction to New ICD-10 Coding: Preparing for Implementation nThe International Classification of Disease and Operations, Ninth Edition has out-lived its usefulness for capturing morbidity and mortality amongst the world population. Most developed nations transitioned to ICD-10 several years ago, but because of the tie of ICD-9-CM to payments in the United States there have been a series of delays in the US implementation. As the US moves a lightening speed  more...

Staying Compliant with the Medicare Incident-To Rules ...medical practice dollar counts, the Medicare incident-to billing rules can enable physicians to capture revenue from common services performed by office staff. The incident-to rules, while simple on their face, can be complex in their application and failing to follow each element of the rules can result in overpayments and even false claims liability. Knowing the rules and applying them  more...

Patients' Rights Update nHealth care providers, particularly long term care providers, mental health providers and hospices, have become increasingly aware of patients' rights concerns in recent years. Many states have passed bills of rights for their residents living in mental health, skilled nursed or other health care facilities. These bills of rights cover basic and not so basic concerns. From the right to be treated  more...

Managed Care Contracting and Fee Schedule Review nMany practice administrators are charged with the task of negotiating managed care contracts for their practices. This responsibility is generally an inherited function from their predecessor. Most do not understand how to compute an equitable fee schedule or track contract performance. This teleconference will help you understand methods for tracking to performance and how first to establish a  more...

Client Rights Issues: Informed Consent and Confidentiality nBoth state and federal laws contain myriad requirements intended to protect client rights. Most importantly are those that relate to rights regarding providing informed consent and privacy of health information. However, many health care providers do not understand the complex intersections of regulatory and common law requirements for obtaining consent and protecting client privacy. Failure to  more...

Criminal Liabilities Under HIPAA-Who Knew You Could Go to Prison? nMany hospitals, physician offices and other covered entities have been surprised to learn that HIPAA rules provide for criminal penalties - up to 10 years in prison for intentional violations! Health plans, health care clearinghouses, health care providers and Medicare prescription drug card sponsors may be prosecuted criminally for HIPAA violations. n nWith ID theft on the rise, prosecutors are  more...

Reducing Insulin Errors nThe Centers for Disease Control and Prevention announced this past June that 24 million Americans now have diabetes, an increase of three million people in just two years. Diabetes is also one of the most common diagnoses seen in hospitalized patients. Moreover, insulin may be the preferred medication to manage glucose while patients are hospitalized. The Joint Commission of Accreditation of  more...

Using Medical Certifications to Minimize Employer Liability: FMLA, ADA and Workers' Comp ...ities Act was passed in 1990, proactive and proper use of medical certifications has proven to be a valuable tool to protect employers from liability under the ADA, the Family and Medical Leave Act of 1994, and state workers' compensation statutes. But the legal landscape for managing employee health issues has had many changes in recent months. Amendments to the ADA took effect January 1,  more...

Medical Privacy Rights of Minors ...Medical providers and others who come into contact with medical or health records are often subjected to complex and conflicting requirements to maintain the confidentiality and restrict the use of the information. When those providers and others deal with minors, the complexity increases dramatically. When the right of an individual to privacy and security with regard to his or her medical  more...