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From Lorman Education Services
What You Need to Know About Public Records and Open Meetings
...he ins and outs of Pennsylvania's public records and open meetings laws. Join us for this seminar and get up to date on changes to the state's Right to Know Law and recent developments in the Sunshine Act. This seminar will get you headed in the right direction to avoid costly mistakes and litigation - register now to stay current and stay in compliance.
Benefits for You
- Hear from experts in
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What You Need to Know About Public Records and Open Meetings
How To Write A Response-Producing Sales Letter
...hotographer s dimensional mail piece got him face-to-face meetings with 51% of the people he targeted.
Get in the know. Get the knowledge and know-how to make your mail multiply leads and sales. Register today for How To Write A Response-Producing Sales Letter.
SPECIAL BONUS
Positive Response Customer Retention & Business Development Program - a $59.95 value, yours FREE. Created by
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From Pitman Training Centre London
Time Management Seminar
This one-day seminar is designed to help staff effectively plan and confidently prioritise their workload to ensure their own and their manager's objectives are achieved.
You'll learn to take charge of your day and respond productively to changing priorities. Reduce stress and improve efficiency!
Only 299. 00 pp.
Book Now!
Call 020 7025 4700
This seminar is a must if you
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Meetings & Minute Taking Seminar

This is our most popular seminar so book as early as you can!
This programme will help you gain an understanding of the agenda, meeting and minute taking cycle, and to develop the role of the minute taker to work successfully with the Chairperson.
Available at our High Holborn training centre every month.
Visit www.holborntraining.co.uk for more details and dates.
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From Impact Factory
Facilitation and Better Meetings Course




This One-day Public Facilitation and Better Meetings Training Course is suitable for anyone involved in running meetings, facilitating groups or running teams.
It seeks to help people understand how a group works and give them the skills and techniques to manage meetings (where you are chair) and facilitate meetings (where you are not).
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Facilitation and Better Meetings Skills Training




This One-day Public Facilitation and Better Meetings Training Course is suitable for anyone involved in running meetings, facilitating groups or running teams.
It seeks to help people understand how a group works and give them the skills and techniques to manage meetings (where you are chair) and facilitate meetings (where you are not).
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From Alan Mars
Public Speaking confidence coaching courses London March 2009
Please check for calender updates on: http://presentationskillslondon. wordpress. com
Presentation Skills Confidence courses, London, June 21st 2009:
Confidence Tricks & Presentation Skills - Reliable confidence is based on the repeated practice of surprisingly simple procedures. Experience Alive Relaxation, Energy & Flow during presentations, meetings or any challenging situations.
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Presentation skills London N1. Speak with Confidence! Voice coaching! Presentation skills training in London N1
...nce Alive Relaxation, Energy & Flow during presentations, meetings or any challenging situations. Individual coaching within a group setting.
Controlling nerves. Reading your audience. Speaking with confidence, colour and conviction. Freeing your voice & increasing your impact.
Expert presentation skills coaching & feedback from Alan Mars-author of "Presenter" published by Hodder &
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Presentation Skills London N1. Speak with Confidence! Voice coaching & presentation skills training in London N1
...nce Alive Relaxation, Energy & Flow during presentations, meetings or any challenging situations. Individual coaching within a group setting.
DATE: Sunday 21st June
TIME: 12. 00 until 5. 00pm
COST: 55 pounds
VENUE: Movingartsbase, 134 Liverpool Road, Islington, London, N1 1LA
Controlling nerves. Reading your audience. Speaking with confidence, colour and conviction. Freeing
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Confidence Coaching Training Course. Brighton, UK
...nce alive relaxation, energy & flow during presentations, meetings, auditions, concerts or any challenging situation!
Intensely practical workshops drawing on techniques, ancient and modern, drawn from the worlds of theatre, NLP, Alexander Technique, voice coaching, Aikido & the performing arts.
THE BRUNSWICK,
1 HOLLAND ROAD,
HOVE, BN3 1JF
01273 733984
email: venue@brunswickpub.
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Presentation Skills Confidence courses London March 2009
...nce Alive Relaxation, Energy & Flow during presentations, meetings or any challenging situations. Individual coaching within a group setting.
12th March, 10. 30am - 4. 30pm, 85
Movingartsbase, 134 Liverpool Road, Islington, London, N1 1LA
Contact Alan Mars on alan. mars@yahoo. co. uk 07930 323 057 or 01273 747 289
http://alanmars. wordpress. com/ 2008/ 12/ 14/
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Presentation Confidence Skills London course calender


Presentation Confidence Skills London course calender.
Vocal and verbal confidence. Physical and relational confidence. Reliable confidence is based on the repeated practice of surprisingly simple procedures.
Intensely practical individual and group coaching. Drawing on ancient and modern techniques... Alexander Technique, NLP and the performing arts.
Surprise yourself! Experience Alive
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Confidence Tricks


...nce Alive Relaxation, Energy & Flow during presentations, meetings or any challenging situations.
Reliable confidence is based on the repeated practice of surprisingly simple procedures
Please enquire for upcoming course dates.
Alan Mars has taught Alexander Technique and presentation skills within many top British and international companies (including: Abbey National, General
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From Learning Technologies, Inc.
Meeting Effectiveness



...meetings are one of the most common time wasters in today's business. Our meeting effectiveness programs focus on what to do before, during and after a meeting to minimize time and maximize effectiveness. We also explore what roles need to be filled, and how to manage difficult people in meetings (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned
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From Alan Mars
CONFIDENCE TRICKS


...nce Alive Relaxation, Energy & Flow during presentations, meetings or any challenging situations.
16th November 6.30 - 9.30 pm. 30. Flat 1, 26 Ventnor Villas, Hove, BN3 3DE
Contact & Bookings:
alan.mars yahoo.co.uk
07930 323 057
01273 747 289
To secure a place on a course please send a deposit of one third of the full course fee to "Alan Mars", Flat 1, 26 Ventnor Villas, Hove BN3 3DE.
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From Mullan Training
Introduction to MS Outlook


... communicate using Microsoft Outlook.
Users may set up meetings across the network, organise their calendar or delegate it to someone else, manage their to-do list using Tasks, and even leave notes on the desktop.
The powerful tools in Outlook in general helps simplify email communication, enhance group planning, scheduling of meetings, and also allow access to the information you need
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From Petra Hypnosis
IACT Hypnotism Certification Course




...for ongoing education.
3. Attend your local IACT Chapter meetings and you will earn hour for hour of CEUs per meeting; just sign in.
4. Test your knowledge on IACT home-study products.
5. Attend a counseling, nursing, psychology, social work, or occupational therapy class or state-approved school, and send the copy of your manuscript to IACT.
6. Attend CEU seminars that are state approved.
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From Contacts Plus
Effective Meeting Skills

Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Conduct a productive, motivating meeting.
Improve meeting quality and stay on agenda.
Review key issues and ideas for effective implementation.
Target Audience:
Supervisors, project managers, and anyone else who conducts meetings at work
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Motivation Skills

Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Understanding of motivation definition.
Realizing the relation between motivation and performance enhancement.
Understand how people can be motivated in many different ways.
Understand the concept of motivation from a theoretical perspective as well as a practical
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Change Management

a It's not that some people have willpower and some don't. It's that some people are ready to change and others are not.a
Change is ever-present in our society. It is the only constant we can count on. The way employees deal with these changes, will make or break the organizationa s ability to survive and remain competitive.
This program provides the knowledge and skill practice to empower
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From H2 Training & Consultancy Ltd
Facilitation Skills


...s role is vital in ensuring the success of workshop style meetings, as they are responsible for the effective planning, execution and follow-up of the meeting, and for ensuring the achievement of overall objectives. This 'Facilitation Skills' training from H2 will equip participants with the necessary skills, tools and techniques to plan, guide and evaluate effective workshop style meetings,
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Remote People Management


...tain a sense of team purpose and trust, even when regular meetings with are difficult or impossible to arrange.
This is a practical and intensive half-day seminar that will show managers how to succeed in the new virtual working environment specifically how to build and maintain trust with the team; how to share and clarify overall purpose and expectations; and how to fully utilise the
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Minute Taking


...ed for anyone required to take formal minutes or notes at meetings on behalf of their company - whether they are a beginner, or an 'old-hand' who would like to increase their confidence and skills.
"I am very pleased with the course I have attended. The standard and quality is much higher than our current in-house training. I hope that your company is used again "
"The trainer helped lots
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Managing Poor Performance


...nd informal processes of support, training & development, meetings and reviews to enable performance to get back on track, and to avoid escalating problems for everyone involved.
It is particularly recommended for new or aspiring managers, or those who would like to improve their confidence and ability to deal professionally and effectively with poor performance.
"This was the most difficult
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Effective Meetings


...e is the waste of time and energy given to poorly managed meetings.
This course will equip delegates with the skills and techniques needed to plan, lead and participate in meetings of any kind, including impromptu, on-the-spot discussions between colleagues, to formal presentations and meetings with external suppliers or customers.
It is particularly recommended for anyone who regularly
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From RapidBI Ltd
Intelligent Dressing



Intelligent Dressing workshops are designed around the highly successful work of Peter Landau - the creator of Intelligent Dressing.
In these workshops Peter (or a lead trainer) will demonstrate the power of Intelligent Dressing to gain a competitive advantage over others. Help you convert more sales meetings, build rapport faster than ever before.
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From Meirc Training and Consulting
How to Conduct Productive Meetings - Communication Skills




Identify the correct structure and correct purpose of a meeting.
Learn how to properly lead a meeting.
Discover the various responsibilities of participants in a meeting.
Prepare an agenda and write minutes for the meeting.
Practice the various types of questions to be asked in a meeting.
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Key Managerial Skills for New Managers and Supervisors - Management




By the end of the program, participants will be able to:
Discover their role as new managers or supervisors.
Apply different leadership styles to successfully lead and motivate their employees.
Learn how attitudes and personality types affect team performance.
Understand key components of Emotional Intelligence (EI)
Empower employees through delegation.
Understand how to successfully deal
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From Medical Services Training
Presentation Skills
The ability to communicate effectively in today's world is a vital characteristic of every successful leader. This interactive course is designed to enable participants to learn how to deliver memorable and successful presentations with high impact.
During the course, participants will deliver a short presentation and will receive feedback from the course tutor and, on the two day course, from
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From Meirc Training and Consulting
Managing Meetings



Objectives:
By the end of the program, participants will be able to:
Identify the correct structure and correct purpose of a meeting.
Learn how to properly lead a meeting.
Discover the various responsibilities of participants in a meeting.
Prepare an agenda and write minutes for the meeting.
Practice the various types of questions to be asked in a meeting.
more...
From Cybermontana Inc
Nagios Live Course
Nagios Live Training provides a details on how to monitor Linux servers, Windows servers, printers, routers, switches and other network equipment. Each student will be provided access to a server to set up Nagios and test settings. The class is a 4 week class with instructor access during that time and scheduled meetings between the student and instructor once a week for demonstrations and
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From silicon beach training
Time Management Training


This Time Management training course is designed to help participants develop their skills in time management to achieve more effective results in less time.
Time management training courses and workshops will help delegates increase work effectiveness and productivity, achieve greater control of their daily activities and overcome stress.
This is a practical time management training
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From Primer Business Solutions Inc.
Adobe Creative Suite Acrobat Connect





...
Host an Adobe Acrobat Connect Pro meeting, scheduling meetings, display content in meetings, use audio and video during meetings, customize the meeting room, interacting with participants, recording, editing, and downloading meetings, using breakout rooms, using the Outlook Add-In, administrating an Acrobat Connect Pro account, and creating and managing Adobe Connect Events.
Target
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From The Safety Institute of America
Safety Committee Boot Camp with OSHA 10-Hour
Topics: Electrical safety, Ergonomics, Establishing an EFFECTIVE Safety Committee, Fire Protection and Prevention, Hazardous Materials, Hazardous Communications, Introduction to OSHA, Machine Guarding, Materials Handling, Means of Egress and Emergency Action Plans, Personal Protective Equipment, The Value of an Effective Safety and Health Program, and Walking and Working Surfaces. Registration fee
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OSHA 30 Hour General Industry NIGHT AND WEEKEND COURSE 349 dollars per student













OSHA 30-Hour General Industry OPEN ENROLLMENT
Early Bird Registration Price (If registered by 17 July) $349
$399 per student after 17 July
Date: 27, 28, 30, July 3, 4, 6, August 6PM-20PM and 1 August 8AM-3PM
Location: Lexington Municipal Complex, 111 Maiden Lane, Lexington, SC 29072
Register at www. safetyinstituteofamerica. com
This is an instructor lead class with dynamic
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OSHA 10 Hour General Industry Aiken South Carolina 49 Dollars Per Student













OSHA 10-Hour General Industry OPEN ENROLLMENT
Early Bird Registration Price (If registered by 14 August) $49
$99 per student after 14 Aug
Date: 24, 25 August
Time: 8: 00AM a 5: 00PM
Location: Bridgestone Manufacturing, 1 Bridgestone Pkwy (Industrial Park off of Bettis Academy Rd.), Graniteville, SC
Register at www. safetyinstituteofamerica. com
This is an instructor lead
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OSHA 10-Hour General Industry COLUMBIA SC 49 PER STUDENT












OSHA 10-Hour General Industry OPEN ENROLLMENT
Early Bird Registration Price (If registered by 26 June) $49
$99 per student after 26 June
Date: 6, 7, July 09
Time: 8: 00AM a 5: 00PM
Location: Pontiac Foods, 813 Bookman Rd., Elgin, SC
Register at www. safetyinstituteofamerica. com
This is an instructor lead class with dynamic presentations, photos and videos. Comments from
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OSHA 30-Hour General Industry COLUMBIA SC 349 PER STUDENT













OSHA 30-Hour General Industry OPEN ENROLLMENT
Early Bird Registration Price (If registered by 26 June) $349
$399 per student after 26 June
Date: 6-9 July 09
Time: 8: 00AM a 5: 00PM
Location: Pontiac Foods, 813 Bookman Rd., Elgin, SC
Register at www. safetyinstituteofamerica. com
This is an instructor lead class with dynamic presentations, photos and videos. Comments from others
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OSHA 30-Hour General Industry AIKEN SC 349 PER STUDENT
OSHA 30-Hour General Industry OPEN ENROLLMENT
Early Bird Registration Price (If registered by 26 June) $349
$399 per student after 26 June
Date: 24-27 August
Time: 8: 00AM a 5: 00PM
Location: Bridgestone Manufacturing, 1 Bridgestone Pkwy (Industrial Park off of Bettis Academy Rd.), Graniteville, SC
Register at www. safetyinstituteofamerica. com
This is an instructor lead
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OSHA 10 Hour General Industry NIGHT AND WEEKEND COURSE 49 dollars per student













OSHA 10-Hour General Industry OPEN ENROLLMENT
Early Bird Registration Price (If registered by 17 July) $49
$99 student registration after 17 July
Date: 10-Hour a 27, 28 July 6PM-10PM and 30 July 6PM - 8PM
Location: Lexington Municipal Complex, 111 Maiden Ln., Lexington, SC 29072
Register at www. safetyinstituteofamerica. com
This is an instructor lead class with dynamic
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From Advanced Reading Concepts, Inc
The Myths of Speed Reading--Reading Faster to Understand More


Seminar held in Columbus, Ohio explodes the myths of speed reading that have accumulated over the years. An introduction to speedreading. Compares the intellectual definiton of reading to the hidden definiton to promote productive reading. Shows how speedreading works--the mental and physical aspects of reading faster. Gives a hint for an immediate increase in speed. Also available for your
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From Center for Lifelong Learning
Speed Reading and Super Charged Learning Skills


...roductivity and quality of work
* Makes them the star of meetings - they now read all they have to and more.
* Creates stellar performance in job interviews - they know everything about the new company.
I am delighted to report that these results are typical of the average workshop graduate. Mention Training-Classes. com and get $50 off tuition. For groups of 15 or more, we will travel
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From Kawas Consulting SAL
Selling Techniques Arabic




Basic Selling Techniques for Arabic Speaking Trainees.
During this training, the attendees will learn how to professionally locate potential customers, make cold calls, conduct professional sales meetings, ask the right questions, presenting the company and the product that would comply to the customers needs, handle different kinds of objections and eventually close the sale.
This training is
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From Honig IdeaGuides
Leading Effective Meetings



...s will no longer feel like they are wasting their time at meetings. In fact, they may actually enjoy going to meetings (imagine!).
Participants will learn how to...
Use simple tools for creating a more directed focus in meetings.
Make their meetings more productive - get things done in half the time.
Make meetings more interesting, engaging and worthwhile for everyone.
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From 4 Hour Training
Leading Effective Meetings



In this 4 Hour workshop provides participants with the practical step-by-step essentials, approaches, and tools that will result in fulfilling meeting goals efficiently. This highly interactive workshop covers how to have fewer meetings and get better results. Participants will learn specific easy-to-use tools for creating a more directed focus in meetings.
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From Resources Unlimited
Focus on Facilitation from Edward de Bono

...ars are wasted daily by employees trapped in unproductive meetings.
We can help you transform with Focus on Facilitation. This course shows you how to combine tools from three Edward de Bono thinking systems to become an expert facilitator for any kind of meeting. Engage participants and help them accomplish much more before, during, and after attending meetings you lead.
The Focus on
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Six Thinking Hats from Edward de Bono


Dr. Edward de Bono's Six Thinking Hats is a fast-paced, practical, and interactive course. The measurable results include shorter meetings, thorough decisions, better communication, and easier problem resolution.
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From Key Consulting
Project Management Skills for Success
... Three you will know how to:
Run better project status meetings.
Track issues and action items in a more systematic manner.
Update your project plans on a regular basis.
Measure how your project is progressing.
Work with schedule delays and modify the project plan appropriately to minimize their impact.
Better estimate your project costs and durations.
Implement project quality
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From Results Coaching Systems FZ LLC
ART of the Coach



...s, in a
fraction of the time that most conversations and meetings require.
The Conversation Model
This model was developed from studying thousands of conversations, and honing in on the specific skills
and techniques that have the most productive impact.
It is informed by contemporary neuroscience and adult learning theory, and is taught in the engaging highimpact
learning format that
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From SolutionsIQ
Certified ScrumMaster Training



SolutionsIQ Certified ScrumMaster Training gives you all the tools and information you need to get started with Scrum and Agile. Delivered by SolutionsIQa s world-renowned Certified ScrumMaster Trainers, this course shares time-tested practices for managing Product Backlogs, planning your releases and iterations (Sprints), and tracking and reporting progress. Youa ll learn how to lead
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From Illumine Training
Think On Your Feet - Verbal Communication Skills
This course will help you to communicate your ideas and knowledge clearly, concisely and persuasively when you are in the many informal, unplanned discussions, meetings, briefings AND the formal planned ones. The ability to a think on your feeta is one that can be learnt and developed. This is the globally acclaimed 2 day workshop that will help you master it.
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RapidConsensus - facilitating major meetings and decisions
This workshop teaches the simple but powerful process of rapidly mining the collective knowledge of a group, reaching consensus on the best way forward and ensuring ownership and effective action. If you need training for fast facilitation of groups conducted in a structured way, you will find the Rapid Consensus approach to be highly effective.
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From Taylor Performance Solutions, Inc.
Supervisory Skills Workshop
Improve the performance of your business by enhancing the skills of your supervisors. This one day workshop gives supervisors and team leaders the opportunity to learn and practice the critical behaviors, skill and techniques needed to be effective in their role. The workshop can be run at your location and customized for your business needs and goals. Topics include setting performance
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From Last Minute Training
Outlook 2003 Level 1 - uofa
In this level you will learn to navigate around to the different objects within Outlook: Creating contacts, managing your inbox, sending and receiving emails, using Calendar, scheduling meetings, using tasks and notes.
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Meeting Management The Art of Making Meetings Work
Meetings come in all shapes &sizes, from the convention to a quick huddle in an office hallway. This 1-day program will be concerned with small working meetings; with groups that have a job to do requiring the energy, commitment, & talent.
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MS Outlook Level 1 this course will be 03 or 07 upon request
This course will focus on how to send and receive mail messages in Outlook, organize and sort messages, schedule and edit appointments and meetings, add, edit and find contacts and track tasks and create notes.
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MS Outlook 2003 Level 1 - newera
This course will provide you with the skills you need to start sending and responding to email in Microsoft Outlook 2003, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes.
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MS Outlook 2007 Level 1 - newera
This course will provide you with the skills you need to start sending and responding to email in Microsoft Office Outlook 2007, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes.
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Microsoft Outlook 2003 Intermediate Available in French and English
Optimize your time management skills by using the various tools that MS Outlook provides. Plan meetings on-line, create lists of your clients, suppliers & colleagues. Structure your calendar & publish all important information in shared folders.
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MS Outlook 2003 Level 1 HBI
This course will focus on how to send and receive mail messages in Outlook, organize and sort messages, schedule and edit appointments and meetings, add, edit and find contacts and track tasks and create notes.
more...
MS Outlook Level 1 - newera
This course will provide you with the skills you need to start sending & responding to email in Outlook 2007, as well as maintaining your Calendar, scheduling meetings, & working with tasks & notes.
more...
Outlook 2007 Level 1 - teksource
This course will provide you with the skills you need to start sending and responding to email in Microsoft Office Outlook 2007, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes.
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Outlook 2003 Level 1 - teksource
This course will provide you with the skills you need to start sending and responding to email in Microsoft Outlook 2003, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes.
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Microsoft Outlook 2003 Beginner Available in French and English
Manage your calendar, create & delegate tasks, organize & work with your contacts; Generate lists of your clients, suppliers & colleagues; Organize meetings, appointments, tasks & contacts while working in a unique & highly interconnected environment.
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Outlook 2003 Intermediate Available in French and English
Optimize your time management skills by using the various tools that MS Outlook provides. Plan meetings on-line, create lists of all your clients, suppliers & colleagues. Structure your calendar, & publish all important information in shared folders ...
more...
Outlook 2003 Level 1 - Acend
This course will provide you with the skills you need to start sending and responding to email in Microsoft Outlook 2003, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes.
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Outlook 2003 XP Introduction - skills for change
Configuring Outlook, Getting Started with Outlook, Managing Email Messages, Using the Address Book, Creating and Organizing a List of Contacts, Managing Your Calendar, Scheduling and Managing Meetings, Creating and Organizing Tasks, and more.
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Outlook 2003 Working with Meetings
Do you want to schedule meetings with your co-workers and ensure you pick a time during which they are available? Do you want an easy way to track whether invitees are planning to attend a meeting you scheduled?
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Outlook 2007 Level 1 - Acend
In this course, you will compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes.
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Microsoft Outlook - Level 1
This course offers basic training for Microsoft Outlook. Outlook is a personal information manager developed by Microsoft, and is part of the Microsoft Office Suite. In this course, the essential skills taught will include: Composing Messages; Managing Mail; Scheduling Appointments; Scheduling Meetings; Managing Contacts; Managing Tasks; Using Notes; and if there is more time in our full day
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Outlook 2007 Working with Meetings
Do you want to schedule meetings with your co-workers and ensure you pick a time during which they are available? Do you want an easy way to track whether invitees are planning to attend a meeting you scheduled?
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Using Adobe Acrobat Connect Professional 7 - 2 Days
Students learn how to create and host an Adobe Acrobat Connect Professional meeting, topics include scheduling meetings; displaying content in meetings; using audio and video during meetings; customizing the meeting room; interacting with participants...
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Public Speaking Workshop Conquer Your Fears
...meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this one-day workshop is just for you! Ita s aimed at anybody who wants to improve their speaking skills in informal situations. Wea ll give you the confidence and the skills to interact with others and to speak in informal situations and in front of small
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From DW Associates Pte Ltd
RE-inventing Leadership & Corporate Entrepreneurship



.... Ideas development and innovation process.
13. Managing meetings brainstorming.
Who should attend?
This program is highly recommended for all executives and managers with general management, staff or functional responsibilities.
Young, high flying managers selected for accelerated development and identified as potential leaders cannot afford to miss this high intensive training
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From Last Minute Training
MS Outlook 2007 Level 1
Upon successful completion of this course, students will be able to:
* identify the components of the Outlook environment. You will also perform simple tasks such as sending and responding to email messages.
* compose messages.
* use folders to organize messages.
* manage contacts and contact information.
* schedule appointments.
* schedule meetings.
more...
MS Outlook Level 1 Training Seminar

This course will focus on how to send and receive mail messages in Outlook, organize and sort messages, schedule and edit appointments and meetings, add, edit and find contacts and track tasks and create notes.
more...
Conducting Effective Meetings Making Meetings Work
...Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This program will be concerned with small working meetings - with groups that have a job to do requiring the energy, commitment, and talents of those who participate. Members of such a group want to get some kind of result out of their time together; solving problems, setting goals or priorities,
more...
Outlook 2007 Level 1 Training
Upon successful completion of this course, students will be able to:
* identify the components of the Outlook environment. You will also perform simple tasks such as sending and responding to email messages.
* compose messages.
* use folders to organize messages.
* manage contacts and contact information.
* schedule appointments.
* schedule meetings.
* create
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Contact Center Manager Certification Training
...Enhance onea s effectiveness in leading and facilitating meetings for purposes of information exchange, decision-making, brainstorming, team-building, and customer-related topics, policies, and issues.
* Delegate with more focus and confidence to achieve buy-in and commitment from others and achieve quality results that meet customer service standards.
* Influence others with and
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Facilitation Skills for Business Analysts 2 Days
...s is a solid base for planning and facilitating effective meetings is imperative to success. Limited course enrollment ensures plenty of opportunity to practice and interact with other course participants as well as allowing time to focus on issues specific to their situation.
Case-study driven workshops and simulations provide all participants with full hands-on facilitation practice, as well
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The Art of Excellent Communication for Business or Pleasure
* Learn the art of small talk to help you make friends and business acquaintances
* Influence others to get buy-in without feeling like a bully
* Make a winning first impression - every time
* As a manager or leader, ensure your message comes across the right way
* Run relevant, inclusive meetings
* Advance your public speaking & presentations
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Time Management
Performance-Based Objectives
* Identify the benefits of time management, evaluate productivity, and identify goals and set priorities.
* Develop time management plans by identifying goals, creating daily plans, and recognizing obstacles.
* Use technology to save time instead of wasting time; and maintain a reasonable workload by saying no.
* Increase productivity by controlling
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Using Adobe Acrobat Connect Professional 6 - 2 Days
...ional meeting, and will cover topics including scheduling meetings; displaying content in meetings; using audio and video during meetings; customizing the meeting room; interacting with participants; recording meetings; and creating and managing Adobe Connect Events. In addition to teaching methodology, the course focuses strongly on best practices for hosting meetings and managing associated
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Outlook 2007 Level 1 Training
Location: Vancouver Date: 2008-05-09
List Price: $199 Offered Price: $159.00
Seats Available: 2
Upon successful completion of this course, students will be able to:
* identify the components of the Outlook environment. You will also perform simple tasks such as sending and responding to email messages.
* compose messages.
* use folders to organize messages.
* manage contacts and
more...
Outlook 2007 Level 1 Training
Location: Vancouver Date: 2008-03-11
List Price: $199 Offered Price: $159.00
Seats Available: 2
This course is the first in a series of three Microsoft Office Outlook courses. It will provide you with the skills you need to start sending and responding to email in Microsoft Outlook 2007, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes. In this
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Outlook 2007 Level 1 Training

Location: Vancouver Date: 2008-02-07
List Price: $199 Offered Price: $159.00
Seats Available: 2
Upon successful completion of this course, students will be able to:
identify the components of the Outlook environment. You will also perform simple tasks such as sending and responding to email messages.
compose messages.
use folders to organize messages.
manage contacts and contact
more...
MS Outlook Level 1 Training Seminar

Location: City of Mississauga Date: 2007-06-12
List Price: $205 Offered Price: $143.00
Seats Available: 2
This course will focus on how to send and receive mail messages in Outlook, organize and sort messages, schedule and edit appointments and meetings, add, edit and find contacts and track tasks and create notes.
more...
MS Outlook Level 1 Training Seminar

April 5, 2007
9:00am - 4:00pm
This course will focus on how to send and receive mail messages in Outlook, organize and sort messages, schedule and edit appointments and meetings, add, edit and find contacts and track tasks and create notes.
more...
From Ripley Training Limited
Making the Most of Meetings
...Meetings - Ripley Training Ltd specialises in designing and delivering effective learning interventions including public/ in-house training programmes and professional consultancy. We offer learning solutions to optimise performance in small, medium or large businesses across Yorkshire.
What are the benefits?
This one-day workshop shows you how to:
When attending someone else's meeting:
more...
From Amplios Academy
Chairmanship of Meetings 1 Day



...anship skills
Explain how to assess the best approach to meetings procedures in different organizations
Training method
The training method involves:
Description of the theory
Reinforcement of the theory by case studies
Involvement of the participants by techniques such as role play and games
Reinforcement of the learning by techniques such as mini-quiz
Resolution of queries by
more...
From Ripley Training Limited
Meetings and Minute Taking
Meetings and Minute Taking - Ripley Training Ltd specialises in designing and delivering effective learning interventions including public/in-house training programmes and professional consultancy. We offer learning solutions to optimise performance in small, medium or large businesses across Yorkshire.
more...
From Sharp Redesigns
Home Staging and Interior Redesign Course



... a free on-line business listing, members Forum, regional meetings, Annual Conference and some partnerships that provide you with instant credibility and exposure. The annual fee for the CRDA after one year is $100.
I also include two complimentary half-hour coaching sessions as I am a certified personal coach.
The course also qualifies you to join Interior Redesign Industry
more...
From Helen J. Wythe & Associates
Making Meetings Matter




Business success is closely related to meeting success. Think back to the last meeting you attended. When these meetings are skillfully facilitated, the outcomes are superior decisions, accompanied by full understanding of the decision, buy-in and effective implementation. Not surprisingly then, meeting facilitation has been called the core competency of the 21st Century. It is the "strategic"
more...
From BodhiH Training Solutions
Channel Management
...ts
a Design and present an effective distributor sales meetings
a Develop and enhance your day-to-day distributor relationship
a Provide the support required by your distributors
a Assess the ability of present and alternative channels to deliver your companya s objectives
All our corporate training programs are customized to the clientsa requirements.
For more information
more...
From SagePresence
CONFIDENT PRESENTING


...meetings that comprehensively addresses the challenge of presenting yourself to audiences of any size with confidence and authenticity.
Ideal for anyone interested in moving forward in their career, this series is designed to build skills in class and provide practices that can be put into place in the real world, then follow up on a regular basis to ensure that skills continue to grow
more...
From TFS Training Consultants Limited
Minute Taking



This course is suitable for anyone responsible for taking minutes at meetings.
By the end of this 1 day course delegates will;
Look at various types of minutes and writing styles.
Be aware of the importance of a good relationship with the chair and minute taker.
Have considered the common difficulties of minute taking and how to overcome them.
Practise taking minutes using
more...
From Hypnobabies
Hypnobabies Hypno-Doula Workshop




...ript on paper for direct use with clients during prenatal meetings for a more personal approach.
**PLEASE NOTE: Our Hypno-Doula Workbook will *not* teach you to become a Hypnobabies Childbirth Instructor, or a teacher of any other birth hypnosis method. It does not allow you to train expectant mothers to use childbirth hypnosis. It trains you to *help* birthing mothers who are using
more...
From Treeline Training, Inc.
Reestablishing Workplace Civility
In this course participants will identify different types of disruptive behavior and techniques and approaches to overcome conflict, bullying and rudeness. They will create and implement organizational communication strategies to redefine the organizational culture into one of trust and teamwork. This course allows participants to practice techniques for running productive meetings and one on
more...
From Renaissance Institute of Spiritual Development
Life Transformation Program







The program will begin with an initial consultation. You will receive an electronic text and a workbook. If you desire print media, an additional cost applies for the materials and shipping. After you have completed module 8, weekly consultations will begin on application of the Discreation Process. Some will finish in 6 weeks, some will take longer. If the program is not completed in four
more...
From Target Learning
Target Listening - Listen, Learn & Remember




In this 4, 6 or 8-hour seminar you will learn how to:
* Identify your listening mistakes before they happen
* Identify the true intentions of speakers to avoid misinterpretation
* Take effective notes during meetings and classroom sessions
* Improve your overall concentration skills
You will also learn how to listen and respond appropriately during:
* Meetings and presentations
*
more...
From Pierson Requirements Group
Data Modeling for Business Analysts
DATA MODELING FOR THE BUSINESS ANALYST
This 2-day Data Modeling for BAs focuses on the concepts of
data modeling and various effective techniques used to gather
the necessary information needed to create the data model.
The workshop is designed to provide each participant with
practical exercises for interpreting and creating logical data
models. The relationship of the data model to more
more...
Business Process Management Facilitation
...hniques needed for conducting BPM
workshops and business meetings. The case study will re-enforce
the facilitation skills needed for a BPM initiative by providing
practice facilitating the specific stages of process analysis and design. The class will give the participants experience working in teams to perform the analysis, design, justifying and selling their ideas for the business
more...
Facilitated Session Leader
...n techniques needed for conducting workshops and business meetings. The class can also be customized to provide practice facilitating specific projects and techniques. The types of sessions will depend on the area of the focus the facilitator needs.
The seminar focus is:
- Facilitation tips and techniques to be a successful facilitator
- Practical experience and practice in facilitating with
more...
Business Analysis using Process and Data Modeling
...ta
modeling skills and how to conduct effective modeling meetings
and focus groups using these techniques. The workshop is
designed to provide each participant with practical exercises for creating and interpreting process models and logical data models used for project scoping, requirements gathering, analysis and design specifically focusing on structured analysis and information
more...
JAD Facilitation Requirements Gathering using an RAD Iterative Approach
...
- Be an effective JAD facilitator and conduct productive meetings
- Build object-oriented business and design models for better
communication with the business community and developers
- Implement a repeatable process for planning, requirements
gathering, analysis and design using UML and JAD techniques
The seminar provides practical experience in facilitation and presentation
skills and
more...
JAD Facilitation using Use Cases
...y diagrams and use cases in joint requirements and design meetings.
The seminar includes:
- A process for implementing scoping, requirements gathering
and design sessions
- Training for building business models for better communication
with the business community
- Scripts, agendas and templates for conducting scoping and
requirements meetings
- Practical experience in facilitating for
more...
From Maverick Enterprises
Hit the Open Road With Microsoft Outlook and Explorer




The Information Superhighway has given us fast communication and a way to organize our schedules and contacts quickly. Outlook is the way to organize your Email Inbox, Address Book, Calendar and Tasks, Learn to Create Rules and Eliminate Junk Mail, Attach Items to and Email, Setup Calendars, Schedule Appointments and Request Meetings, Manage, or Assign, Tasks
more...
Hit the Open Road With Microsoft Outlook Intermediate




Getting Knowledgeable About Microsoft Outlook
Email Inbox, Address Book, Calendar and Tasks
Organize and Find Your Contacts
Send, Receive and Organize Email
Create Rules and Organize Email into Folders
Attach Items and Files to Email
Setup Calendar, Schedule Appointments and Request Meetings
Email Security and Virus Protection
more...
Hit the Open Road With Microsoft Outlook Basics




One Day of Web Basics and Getting Knowledgeable About Microsoft Outlook
Outlook Overview: Email Inbox, Address Book, Calendar and Tasks
Create and Organize Contacts
Send, Receive and Organize Email
Create Rules and Organize Email into Folders
Attach Items and Files to Email
Setup Calendar, Schedule Appointments and Request Meetings
Insert, Manage, Assign, Follow-up and Complete Tasks
more...
From PERCON The Strategic Interveners
Effective firt time managers



EFFECTIVE FIRST TIME MANAGERS
OBJECTIVE:
To let new participants become acquainted with themselves and their facilitator in a fun and informal way.
Leadership, the need and challenges of today
Working in a team-coping with changes
To establish quickly cohesiveness in new teams that must work together.
Building high performance teams
To establish the importance of strategising and competing
more...
From Leaders Workshop
Effective Time Management

...ency to Effectiveness.
Time. There's never enough of it. Meetings to attend. Calls to return. Reports to review. Positions to fill. Presentations to prepare. The workday gets longer, and so does your to-do list.Have you ever worked your tail off, completed every single thing on your to do list, but at the end of the day still felt unfulfilled?
That s because you did everything that was
more...
From INT Information Systems, Inc.
Introduction to Microsoft PowerPoint


... for use in a variety of settings such as team or company meetings, conferences and training programs. Students emerge from this one day class with an understanding of how to construct a presentation composed of text and pictures, as well as how to deliver the presentation on screen or on paper. The class is taught as a hands-on "laboratory" lead by an experienced instructor. During class,
more...
From West Valley School of Health Science
Starting a Medical Billing Service
This course will help you decide whether starting a home based billing service is the right choice for you. In this course you will learn how to research the market in determining the need for such services. You will learn about the legal aspects of running a home based business, how to find clients and how to service them on an on-going basis.
You will also learn how to set up your home
more...
From Sridhar's Quality Academy
Public Training Programs in Chennai, Hyderabad, Bangalore, Trivandrum, Pune, Mumbai and Delhi
Implementation Workshop ISO 27001 (ISMS) - 2 Days
Implementation Workshop ISO 20000 (ITSMS) - 2 Days
Internal Auditor Training ISO 27001 (ISMS) - 2 Days
Internal Auditor Training ISO 20000 (ITSMS) - 2 Days
Configuration Management (1 Day Workshop)
Risk Management (1 Day Workshop)
Software Metrics (1 Day/ 2 Day Workshop)
Root Cause Analysis (1 Day Workshop)
more...
From TrainSmart, Inc.
Meeting Smart - Meeting Facilitation Training
Are your meetings as productive as they should be? Meeting Facilitation Training gives you the tools necessary to plan effective meetings. In order to plan effective meetings, you must learn how to: start and end effective meetings, maximize your meeting time, manage conflicts, help groups identify and accomplish meeting tasks.
more...
Business Communications
A comprehensive communications course providing the participants with the knowledge and skills to become an effective communicator. In this interactive course, participants will learn the communication process and understand their communication style. They will learn to quickly organize and create clear, concise and correct written communications. Participants will practice using theories in role
more...
From Jen Blackert
Online Success for Inspired Entrepreneurs - Free Audio Preview Information
...ive this life and business training...
Bi-Monthly LIVE MEETINGS via Phone With Me and Hand-Selected Experts in the Areas of Universal Wisdom and Entrepreneurial Success : 2nd & 4th Tuesday at 1 p. m. E. T. each month
These calls are step-by-step, "high octane", "how-to" training and inspirational content only
Digital MP3 Recordings
Listen to recordings directly from the link, or
more...
From Advanced Concepts
Time Management
...er at Work
Diary Management List Management Meetings Management Telephone Management
Stress
Causes of Stress Stress and Personality Stress Signals Stress Avoidance Choosing Relaxation Exercises Head and Neck Exercises Neck and Shoulders Backstretch
Time Thieves
Telephone Time Thieves Meeting Time Thieves Priority Time Thieves
more...
From India Facilitation Network
Mentoring Skills for Managers
Upon completion of this workshop, you will be able to define the key concepts associated with Mentoring. You will:
Understand the basic processes behind mentoring
Understand why, what and how of mentoring
Practice the key behaviors of a mentor
Familiarize with a structured process of holding mentor meetings
Familiarize with tools and tips to make your JOURNEY comfortable
Create an action plan
more...
From True North Executive Development
Executive Time Management

Executive Time Management
At the core of this training is the fact that we all get the same 24 hours a day, but how we use those hours greatly impacts our success or failure.
Effective leaders explore how to tackle time head-on, learning how to prioritize tasks and address common daily interruptions such as phone calls and e-mail.
They will gain the tools to:
* Identify and take
more...
Executive Communications Skills
Executive Communications Skills
Leaders who are aware of the power of conversation use it as a precious asset, managing it to achieve unforeseen innovations and improvements.
Six important principles are covered:
-- Be aware of conversation and pay close attention to how you speak and listen.
-- Don't dwell on past conversations; use them to establish a connection and then move on.
--
more...
From Miracle Infocom
Corporate Training Programs












...nies for holding their training programmers, seminars and meetings.
We also provide for you the following equipment at a per day charge:
Computers, the hiring charge of which will depend upon
The configuration of the machines
The number of machines required.
The specific number of days that the computers
are needed for.
LCD Projector
Internet connection
more...
From Lark Training
Effective Meetings


This course will enable individuals to ensure meetings are focused on the business. Make meetings more productive, introduce behaviours and ground rules to ensure meeting participants get the most out of meetings, make people look forward to meetings and see them as opportunities instead of threats and benefit from the skills of handling discussions.
more...
From Hypnosis Healing Centre
HypnoPregnancy and Birthing
The Centre offers certification training in HypnoPregnancy and Birthing for practitioners, and classes and private sessions for expectant mothers/ couples. Dr. Liana Voia uses guided visualization, breathing, body sensations understanding and self-hypnosis techniques to help the expectant mothers go through the pregnancy, the stages of labour and the birth, as well as provide them with
more...
From The Leaders Institute
High Impact Leaders
...ees that don't do what they're supposed
to do
Boring Meetings that run too long
Coworkers that let the team down
Personal conflicts
Constantly increasing workload This course was designed to help people strengthen skills to overcome these and other challenges in the workplace and to help us become more successful leaders. Our methodology has a proven track record that gets
more...
From Executive Solutions Ltd
Boost Communication Skills and Professional Image
...y when communicating, being assertive and professional in meetings and interview situations, skills for communicating with teams, strengthening your personal brand and projecting positive image. Action based, interactive approach to training -using case studies, group work, handouts, DVDs/ audio resources. Leave workshop with techniques and skills for confident communication and personal Action
more...
From Manners That Sell
Networking Magic - Connect with Confidence

Learn how to prepare for and profit from any networking opportunity, whether ita s a planned event or a chance encounter in an elevator. Being comfortable talking with others on a professional and personal level helps you develop more profitable relationships
more...
From NobleProg - IT training courses
Introduction to Microsoft Outlook 2003



By the end of this training you will have a good working knowledge of Outlook 2003 basics. You will be able communicate using Microsoft Outlook and should feel a lot more confident. You will be shown how to set up meetings, organise calenders, manage the do list using tasks.
Using the powerful tools in Outlook it will enable you to make email communication a much simplier process.
more...
From Taras Techniques, Llc
Time Management



DESCRIPTION: This seminar will focus on practical techniques and information that you can start using right away, today, to gain more control over your busy schedule.
more...
From Square 3 Training
Minute Taking Skills
Who would benefit from this programme:
This one day course is designed for people who need to be more effective in Minute Taking and Presentation of Minutes.
Learning outcomes
You will learn:
a How to understand the dynamics of meetings
a How to identify strategies for effective minute-taking
a To practise skills of effective minute-taking
more...
From NetLearn
PowerPoint 2007 basic - advanced




Unit 1: Custom presentation options
Topic A: Application settings
A-1: Exploring the PowerPoint Options dialog box
A-2: Adding buttons to the Quick Access toolbar
A-3: Removing and rearranging buttons
Topic B: Custom themes
B-1: Creating and applying a custom theme
Topic C: Custom templates
C-1: Creating a custom template
C-2: Using a custom template
Topic D: Advanced
more...
From in_cr_ove
PMS Review Meetings
There is a fine line between constructive feedback and negative criticism. Constructive feedback is good for the employee, or anyone you are giving it to. PMS discussions present an opportunity to managers to strengthen the relationship and inspire employees for enhanced performance in the future.
Effective managers learn to master this important skill and reap the enormous benefits of this
more...
Effective Meetings




Meetings either one to one or, in groups are popular communication method in business and social settings. Normally it uses time of so many people.
more...
From Aspect Training
Essential Sales Skills
...ng, prospecting, making appointments, structured customer meetings, consultative selling and questioning skills, presentation & demonstration techniques, sales proposals, objections handling, and closing.
There are exercises at each stage so each delegate can reflect and apply the material to their own business. The course includes feedback and tutor review to develop best practice for each
more...
Microsoft Outlook Introduction
Microsoft Outlook is an integrated email, diary and contact database tool for managing and organizing email messages, schedules, tasks, notes, contacts, and other information from a single location. As one of the core components of the Microsoft Office package and knowledge in this essential software is a basic requirement for people working in the modern office environment.
Aspect Traininga s
more...
From Advanced Corporate Services (ACS)
ACS CONSULTANTS offers Customized Training Programs on the following lines subjects
...
Effective Time Management.
Successful Business Meetings.
Successful Problem Solving.
Enhancing Communication & Presentation Skills.
Developing a Winning Attitude.
Sales Programs
Retail Selling Skills.
Effective Selling /Key - Account Handling Skills.
Handling Customer Complaints.
Induction Programs (Campus to Corporate)
Young Managera s
more...
From Husys Consulting
Mission Effective Managers
Being a manager or a supervisor is never easy. It takes personal qualities like courage, honesty, and determination. It also takes a range of skills such as allocating resources, giving feedback, troubleshooting problems.
Just some of the management activities that will be addressed by this exciting and practical workshop are:
business orientation.
managing the new role and avoiding
more...
From Mark & Company
Executive Spanish Experience
Designed for business people who need to gain fluency when speaking Spanish in a working environment.
It is an intensive, high quality Spanish course for business people + daily outdoor activities (horse riding, trecking, swimming, tai-chi etc.) + Spa and Wellness center (thermal circuit, massage etc.)
It includes full lodging. Students will stay in a beautiful 4-star hotel with wonderful
more...
From Centro Culturale Giacomo Puccini
Italian Culinary Arts for Professionals
This course is an introduction to professional Italian cooking with 5 meetings per week.
more...
From 2e2
Microsoft Outlook Fundamentals
...ages, manage folders and messages, schedule appointments, meetings and events. In addition, delegates will learn how to manage tasks and contacts, create and manage notes.
Prerequisites: This course requires that you have a good working knowledge of Microsoft Windows and you should also be able to use a mouse and keyboard.
Target Audience: Anyone wishing to learn how to send and receive
more...
From Evergreen Team Concepts
Knock Em Dead How to be an Effective Public Speaker



You probably know that public speaking is the number one fear of American adults. But it may be exactly what is holding you back from perusing a more lucrative or satisfying career. Learn to finally overcome this fear in a comfortable, supportive atmosphere.
In this interactive class, you will learn how to develop your non-verbal skills of posture ( Where do I put my hands? ), gestures, eye
more...
How to Hit Their Hot Buttons: The Seven Questions to Ask Each Employee



If you go to Amazon.com and type in the word "leadership," you will find that there are currently 208,124 books on the subject.
But what I can offer your clients is a practical leadership program:
When it comes to motivating employees, it's no longer "one size fits all." The better you get to know each of your employees, the better you will know how to get them to do what you want them to
more...
From Metis ERC India Pvt Ltd
Managing Performance





Process Excellence
Employee performance review
After action review
How to transform employees into solid performers
Conducting meetings that move people to action
Creative problem solving
Creative problem solving & decision-making
Building training values through performance improvement strategies
Give and receive feedback
Measuring and analyzing outcomes
Measuring for results
Stress Management
more...
From The Bluestar Group LLC
Mortgage Sales Leadership and Management Training


This one-day workshop provides Mortgage Sales Managers with the sales leadership and management strategies and skills to recruit high performing Mortgage Loan Originators, manage the sales pipeline, model best practices and provide ongoing developmental feedback and coaching.
more...
Prospecting Strategies and Skills


This seminar develops participant's ability to dramatically increase their ability to gain face-to-face meetings with customers, prospects and referral sources. Marketing letters, telephone prospecting skills, voice mail, email, gatekeepers, and follow-up strategies are addressed through skill practice exercises and feedback.
more...
From in_cr_ove
Effective meetings



Meetings either one to one or, in groups are popular communication method in business and social settings. Normally it uses time of so many people
more...
From Teracom Training Institute
Understanding IP Contact Center Technology


Understanding IP Contact Center Technology covers virtually all aspects of IP in the call center with a complete, unbiased picture and a thorough understanding of IP contact center technologies, benefits, issues, options for solutions, migration and integration strategies and vendor offerings, complete with practical templates and checklists you can put to immediate use.
Impossible to find in
more...
IP VoIP and MPLS for the Non-Engineering Professional (3 days)



Course 110 IP, VoIP and MPLS for the Non-Engineering Professional is the second course in our instructorled
"core training" section. Course 110 covers virtually all aspects of IP networks, equipment and services,
including IP networks from the ground up, VoIP, SIP, MPLS, competitive services, IP security and more.
Designed for non-engineers, this professional training course will give you the
more...
From Wintrac Inc.
Meeting Skills for Leaders, Third Edition
...ork together to get the job done, and this often involves meetings. For most of us, meetings are a part of the daily work routine, but as often becomes the case, that is what many meetings begin to feel like--routine. MEETING SKILLS FOR LEADERS (formerly titled EFFECTIVE MEETING SKILLS) is just the sort of back-to-basics guide to organizing and conducting productive meetings every manager,
more...
Facilitation Skills for IT Staff
...ngly these days IT staff are asked to facilitate or 'run' meetings and need to know the people handling skills involved in facilitation to enable the meeting participants come to an appropriate conclusion. This is particularly so where end-users and IT people are meeting to discuss major projects. The course involves participants working on processes and procedures that result in successful
more...
Negotiation Skills
Too often a group will meet to negotiate an arrangement and fail to come to a reasonable position - entrenched positions will stop useful negotiation and poor use of interpersonal skills leads to "stand off" positions and win-lose type situations. Aggressive behavior wins out and the result is not implemented. Win-lose can lead to a future of even less useful meetings. This 2-day course offers the
more...
Microsoft Office Outlook 2007 Level 1 Second Edition
This course is the first in a series of three Microsoft ® Office Outlook ® 2007 courses. It will provide you with the skills you need to start sending and responding to email in Microsoft ® Office Outlook ® 2007, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes. In this course, you will compose and send email, schedule appointments and
more...
Microsoft Office Outlook 2007 Level 2 Second Edition
...now how to send a mail message; schedule appointments and meetings; and create contacts, tasks, and notes. This course is the second in a series of three Microsoft ® Office Outlook ® 2007 courses. In this course, you will customize your Outlook environment, Calendar, mail, folders, and also track, share, assign, and quickly locate various Outlook items.
You can get a complete list
more...
IBM Lotus Notes 8 Mail and Calendars
The IBM? Lotus Notes? 8: Mail and Calendars course is for a new user of Notes 8 and assumes no experience with Notes or any other email application. The topics covered are the critical skills you need to create, send, and respond to email in Notes, maintain a list of contacts, as well as schedule appointments and meetings
You can get a complete list of other Desktop Application Software
more...
Facilitation Skills Workshop
...nstraints. A competent facilitator makes review sessions, meetings, and workshops more productive. A facilitator understands how to plan and prepare for group sessions and how to exercise the interpersonal skills that achieve best results. This interactive workshop describes these skills and affords students an opportunity to apply and refine them through extended role playing activities.
more...
Adapting Your Style
As most experienced leaders know, people come in all shapes and sizes, and what works for one employee (in terms of communicating, motivating, giving feedback, etc.) doesna t have the same results with another employee. Understanding and a speakinga to different styles will make you a more effective leader. In this program you will assess your personal leadership style and apply and
more...
Survival Skills for Analysts
...ts; improving communication skills; planning and managing meetings more effectively and achieving greater consensus and commitment. To help ensure students continue to cultivate these critical skills after completion of the workshop, an action plan is developed for ongoing personal development in the workplace environment. PDUs = 16.
You can get a complete list of other Business Analysis
more...
Lotus Domino Web Access 7 User Essentials
...lendar to keep track of your appointments and to schedule meetings. While you are planning a meeting you can check your co-workersa schedules to see who is available. You can reserve a room and other resources so that everything is in place when the meeting starts.
You will learn to how to keep track of your To Doa s and to view your To Doa s in Gantt chart form so you
more...
Lotus Notes 7 Meetings and Resource Management
...this course you will master the intricacies of scheduling meetings that involve multiple people as well as rooms and resources. You will learn the skills necessary to define and manage rooms and resources and how to reserve them either from Meetings or in the Resource Reservations database.
You will also learn how to schedule on-line meetings as well as group To Doa s to complete your
more...
Lotus Sametime Standard 8 User Essentials
Sametime enables people in different locations to communicate in real time over the network or Internet and gives you the chat, presentation, audio, and video tools you need to work together on projects or to make effective presentations.
a Sametimea refers to a collection of several components that you can use to communicate with your colleagues or customers in real time. You will learn
more...
Lotus Domino Web Access 8 User Essentials
...lendar to keep track of your appointments and to schedule meetings. While you are planning a meeting you can check your co-workersa schedules to see who is available. You can reserve a room and other resources so that everything is in place when the meeting starts.
You will learn to how to keep track of your To Doa s and to view your To Doa s in Gantt chart form so you
more...
User Essentials for Microsoft Outlook Web Access 2007
...lendar to keep track of your Appointments and to schedule Meetings. While you are planning a Meeting you can check your co-workersa schedules to see who is available. You can reserve a room and other resources so that everything is in place when the meeting starts.
You will learn to how to keep track of your Tasks and record your progress in meeting your objectives.
You will
more...
User Essentials for Lotus Notes to Microsoft Office Outlook 2007
...how to use the Calendar to organize your Appointments and Meetings, and how to track your projects in the Tasks application. You will keep a list of people you communicate with regularly in Contacts. You will also learn how to jot down random bits of information in Notes and track your activity in Journal.
As you use the core Outlook applications, you will recognize a common pattern that
more...
User Essentials for Microsoft Office Outlook 2007
...how to use the Calendar to organize your Appointments and Meetings, and how to track your projects in the Tasks application. You will keep a list of people you communicate with regularly in Contacts. You will also learn how to jot down random bits of information in Notes and track your activity in Journal.
As you use the core Outlook applications, you will recognize a common pattern that
more...
From Interaction Associates, Inc
Essential Facilitation
The Essential Facilitation workshop is a three-day, highly experiential workshop that provides a solid foundation of facilitation theory and practice. During the workshop participants will learn to:
* Keep discussions on track.
* Design results-focused agenda, group processes, and implementation plans.
* Design and conduct planning sessions and cross-functional team meetings.
* Use a
more...
From Faranani Facilitation Services (PTY) LTD
Presentation Skills and Public Speaking Course
...ions, including: management or sales presentations, staff meetings, information presentations, and team feedback, training facilitation or briefing sessions.
The person doing this course should have Communication skills at an NQF Level 4 or equivalent.
The course is based on a unit standard that forms part of the National Diploma in Fitness at NQF Level 5, ID 21890 and is also a
more...
From IBB International
Legal Skills for PAs Executive Secretaries and Office Managers


...arching and preparing for hearings, trials, and corporate meetings. Depending on the employer, a paralegal or legal assistant may help draft legal pleadings, contracts, mortgages, separation agreements, instruments of trust, tax returns, estate plans and wills.
To assist them with these issues, IBB International has developed a new course especially for those of you who have experience as a
more...
From Tango Training LLC
Basic Supervisory Skills
How often do you see newly promoted supervisors, who were top performers in their previous position, fail in their new positions? This one-day program for new supervisors will give them the basic tools they need to be successful in supervising people.
more...
From JEM Business Solutions
Communication Skills for Supervisors
Organizations that are strategically positioned to effectively compete in the global marketplace recognize that they must have supervisors who can communicate effectively.
This module will help supervisors understand the role communication plays in leadership. The role of a supervisor requires additional communication skills and developing those skills takes time and effort, but results in more
more...
From VoiceBootcamp
CCVP Bootcamp
...Outlook
o Configure IP Phone to view and attend schedule meetings
o Configure E-Mail Notifications for Cisco Unified Meeting Express
o Customizing the Cisco Unified MeetingPlace Express End-User Interfaces
Day 11
Integration of Presence Server 7. 0
o Unified Presence 7. 0
o Introduction to Unified Presence 7. 0
o Overview of integration requirement
o Review of Presence features and
more...
From Orga-Naqsis
PERFORMING INTERNAL OR CONTRACTOR AUDITS MANAGEMENT SYSTEMS ISO 19011



...oach for managing the audit process, including initiating meetings, auditing, concluding meetings, and reporting.
Provide to interested parties a professional and deontological approach regarding the tools.
The audit courses are implemented in compliance with the following reference standards:
ISO 19011:2003, ISO 9001: 2000, ISO 14001: 2004
Prerequisites
A basic understanding of management
more...
From Natural Sales & Presentation Skills Training
Peak Performance Sales Training
...ow to ask the questions.
Yet, if you have been on many meetings with your people, from entry level positions to senior executives you will quickly learn that most people don t ask the right type of questions the questions that will lead to deeper, richer and more complete sales.
The best sales people know that questions are important. They ask questions to identify new opportunities,
more...
From SineWave Consultancy
TIME MANAGEMENT
...l prisoner to an endless flow of e-mails, voice messages, meetings and documents that all demand your immediate attention? Are you frequently stressed out by the unrealistic expectations of others who think their issues are the really urgent ones? Does it seem that you are swimming against the tide of procrastination? If so, then it s time to fight back and take control of your day. It s time
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BETWEEN THE BRAIN AND THE STORM
...ons are perhaps the most challenging aspect of Management meetings. Ideas are bandied, embraced or junked, depending on the challenge at hand. This seminar gives hints on how brainstorming sessions can be productive in terms of content and the actual process involved. It helps to define the storms around which the Brains gather.
It also teaches participants to keep the main thing the main
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From Training Connection
Outlook Training
... distribution lists
Work with the Calendar
Schedule meetings, activities and events
Outline
Unit 1: Starting and Closing Outlook 2003
How To Use Outlook For The First Time
How To Start Outlook 2003
What's New In Outlook 2003
How To View The Outlook Today
How To Customize Outlook Today
How To Make Outlook Today As Default Page
How To Close Outlook 2003
Unit
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From HRDQ
Reproducible Program Library - Customizable Soft Skills Training Programs





Ready. Print. Train.
Quality training at the push of a button.
You want soft-skills training that gets results.
You want training that addresses your specific needs.
You want training that s affordable.
And you needed it yesterday.
Sound impossible? Not anymore
Introducing the HRDQ Reproducible Program Library, a collection of over 70 half-day and one-day programs. Each
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From Live to Learn
Time Management





Setting priorities and managing time effectively is basic to managing individual and organizational performance. The pressure to find innovative ways to achieve goals, pay attention to the competition, respond quickly to customer needs, and enjoy life outside of work is even more intense in today's less structured, information-driven workplace. Meeting the daily challenge of managing professional
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From Accelerate Now
Professional Relationships Course

...nals who meet with clients face to face, conduct business meetings, network and/or make sales. This one day course provides you with all the inside information to building rapport. It will change the way you do business and will increase your hit rates immediately and immensely. The results will also unavoidably spill off into your personal lives.
Choose between attending one of our public
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From Motivational Training
Re-inventing Leadership

...
How to develop more productive meetings.
How to handle conflict and difficult people.
How to break the bad habits of a lifetime, and create new good habits.
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From People Tree Training Northampton
Effective Meetings

How much time do you waste in your organisation due to poorly run meetings? This is a three hour course that can cut down on that wasted time. The course examines the roles in a meeting situation and the responsibilities of each role. We examine how to anchor objectives, monitor performance and how to maximise both contributions and attendance.
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From Facilitation Plus
How to Run Meetings with Muscle
...kshop, this program focuses on common problem dynamics in meetings and how to fix them. Up to 15 participants will bring real-life situations to be addressed by the instructor(s) and other participants. Confidentiality is assured. Attendees will learn:
* the three techniques to manage difficult participants
* how to handle the domineering talker
* what will make people WANT to come to your
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Vampire Meetings and How to Slay Them
This is a half-day, highly interactive workshop for up to ten participants that focuses on how to make every meeting better. Attendees will learn:
* how to plan for meetings.
* making the meeting process serve the content.
* effective "chairman-ship".
* ending meetings with a bang.
Participants will receive a free copy of our booklet, "39 Secrets for Effective and Enjoyable Meetings.
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From Team Building USA
Scavenger Hunt

Scavenger Hunt
Team Building USA offers half-day and full-day treasure hunts in the city of your choice. Perfect for corporate meetings, sales training and conferences. Instant price quote online.
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From Boston University Corporate Education Center
Managing Troubled Projects
Despite the rapid advancement of the profession of project management, every organization has projects that are not achieving from time to time. There is a need to recover or rescue these projects in order to meet their business objectives. Learn about the tools and techniques that help you take over an existing project and succeed in meetings its objectives.
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From TrainersDirect
Resolving Conflict: Strategies for Improving Communication and Building Relationships
...ctively support. Team members who participate only attend meetings and are happy when the team makes a decision they can live with.
insights: the "ah ha's" which occur often in dialogue when we begin to see either an old or new issue in a different way. This new way of looking at things often frees us to respect and incorporate others' points of view for ourselves.
disagree but commit:
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From ClarkMorgan Corporate Training
Business English
Business English communication skills are among the most essential abilities for an employee in an international working environment and the ClarkMorgan Business English modules will assist in the development of Chinese nationals working in multinational companies.
All levels of staff in companies with an international focus, or who wish to extend into foreign markets; staff who report to a
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From The Opportunity Thinker
de Bono's Focus on Facilitation: How to Lead Breakthrough Meetings that Deliver Results


...t organizations too much time is wasted in unproductive meetings. Unbelievable, isn t it, how many millions of dollars are wasted everyday. Yet, most businesses haven t thought to invest in equipping key employees with a set of practical tools and skills to lead productive thinking together meetings, breakthrough meetings that secure business futures.
We can help you save money, turn your
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From Entelechy, Inc.
Effective Meetings


...Meetings
Overview
They say that meetings are where minutes are taken and hours are lost. Face it, meetings aren t the problem — poor meeting planning and facilitation IS! Learn how to plan meetings that involve the right people for the right reasons and in the right way (and discover today s latest alternatives to meeting face-to-face). Learn techniques to stop the rambling, to
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Motivating for Sales Performance


... 12 short units that can be integrated into regular sales meetings.
Units 1—4 Understanding Performance and Motivation
Unit 1: Analyzing Your Approach
Unit 2: Analyzing Performance
Unit 3: Determining Motivators
Unit 4: New Methods of Motivating
Units 5—8 Motivating Individual Performance
Unit 5: Setting Goals with Individuals
Unit 6: Coaching
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From The Development Practice
Running Effective Meetings


Many people spend a large proportion of their working lives in meetings. Unfortunately these can often be unfocussed and unproductive. There are several things the person in the chair can do to make sure that meetings are run effectively and achieve their aims.
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From Boston University Corporate Education Center
Team Facilitation & Coaching - Developing the 'Internal Consultant'
...f others to produce desired results.
Poorly orchestrated meetings, team sessions or group problem solving events led by individuals who lack skills, focus, and command, consume valuable time and accomplish precious little. An individual who possesses powerful facilitation skills and the ability coach team members toward effective performance can transform mediocre team meetings into focused,
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From Berteig Consulting Inc.
ScrumMaster Certification Course for Agile Software Project Management

Participants learn how to guide the development team, a project, or an organization into Agile practice by fostering the adoption of new attitudes, collaborative processes and working to remove institutional barriers. The steps and practices necessary to do basic agile project management including estimating, planning, roles and meetings are covered. This course provides participants with the
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From Boston University Corporate Education Center
Outlook 2003 Level 1
...k 2003, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes.
Course Objective:
You will compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes.
Target Student:
This course is designed for people with a basic understanding of Microsoft Windows who need to learn how to use Microsoft
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Outlook 2003 Level II
...now how to send a mail message; schedule appointments and meetings; and create contacts, tasks, and notes. This course is the second in a series of three Microsoft Outlook courses. It provides you with the necessary skills to customize your Outlook environment, your calendar, and your mail messages so that they meet your specific needs. You will also learn how to track, share, assign, and
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From Chameleon - Global ITIL Experts
ITIL Practitioner Release & Control
...isation process
Preparing for Change Advisory Board (CAB) meetings
Assessing priority, impact and categorisation of changes
Producing the Forward Schedule of Change (FSC)
Producing and identifying the Projected Service Availability (PSA)
Defining and agreeing basic, urgent and standard releases/changes
Building, testing and implementation of authorised releases/changes
Co-ordinating the backout
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From Synergy Solutions International
Running Effective Meetings






...Meetings are a part of everyday life for business people, teachers, all types of groups and associations. It is a chance for people to share information, learn from each other, and make decisions that will move a group forward. However, if meetings are not well planned or conducted, they can result in unnecessary conflict, lack of progress, and frustration on the part of group members, which
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From Innova Training & Consulting, Inc.
Six Thinking Hats




Six Thinking Hats
Six Thinking Hats is a world-renowned course developed by Dr. Edward de Bono that will eliminate unproductive meetings and help individuals organize and maximize their thinking, making problem solving and decision making easier, faster and more effective. Six Thinking Hats teaches you to separate emotion from facts, the positive from the negative, and critical thinking from
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From The Career Center
Outlook PowerUser Level
...l messages; schedule and manage appointments,
events, and meetings; and create and manage contacts, tasks, and notes, as well as customize
your Outlook environment and work with public folders. By taking this course, you will expand
upon the concepts you learned in both previous courses, Outlook Level 1 and Outlook Expert.
You will be introduced to new concepts with an opportunity to apply
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Outlook Level 1
...alendar to schedule appointments, and
coordinate business meetings with multiple participants. You will also keep track of personal
and business contacts, and create task lists and notes to remind you of things that need to be
done. You will use Outlook 2002 to send and receive mail messages, schedule appointments and
meetings, maintain a list of contacts, keep track of tasks, and create
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From Boston University Corporate Education Center
Managing Meetings for Results
11 million meetings occur in the United States each day and many of them are ineffective. Yet, we continue to meet because of the promise of an effective meeting: shared knowledge, robust problem-solving, sound decision-making, clear action-planning, and commitment to results. This workshop will help you plan and manage business meetings that achieve target outcomes.
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Communicating & Presenting for Management Success
Your ability to communicate with individuals and with small and large groups is crucial to your success. This 3-day course will give you the skills and confidence to listen, give praise and negative feedback, run meetings effectively, and deliver clear messages to any audience. You will have several opportunities to be videotaped and to see and hear yourself in action.
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From TechSites
Visual Design Principles for Video and

Learn What it Takes to Compete in a Wired World
This 1 day highly interactive workshop provides the basic rules and skills needed for designing presentations and graphics to be used as part of training and/or meetings involving video and web conferencing.
The workshop is divided into group lecture, one-on-one consultation with the instructor and hands-on application of the basic rules as
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From Groves Consulting
The Dynamics of Group Decision Making
Making decisions without the proper tools is as unproductive as any other type of work without the right tools. A mechanic doesn t have only one tool in his arsenal and when it comes to making tough decisions, neither should we. Using the video 12 Angry Men from MGM/UA as a facilitation tool, Groves Consulting spends the first half of the day involving the participants through a simulation of
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From Alliance Training and Consulting, Inc.
The Basics of Team Building
This is a course for Managers/Supervisors who need to set rules to govern member behavior, team meetings, team structure and to orient new members.
Gain a clear understanding of how to start and build a team and the key components in productive teams. Learn how to manage team conflict, overcome resistance, and establish effective training.
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From Jim McGuirk & Associates
Speaking Under Pressure

...ughout the
day, and in both small and large meetings throughout the week, there
is a need to speak and think clearly under pressure. We define pressure
as the sense of urgency and the physical reaction to a situation demanding
attention. At a meeting someone asks you a tough question; the situation
demands your attention and
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From Honig Idea Guides
Leading Effective Meetings

...ent and collaboration from your meeting attendees so your meetings are more productive, gratifying and fulfilling. We will cover the key elements that make meeting more effective, clarify meeting roles, learn the meeting processes to ensure productivity, discuss how to make meeting attendees more comfortable and learn how to maximize the use of flip-charts. This workshop is highly interactive
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From The Really Big Impact Company
Alignment of Purpose


...mmunicated to them I will use this approach in all future meetings with my department members.
Department Manager
Communication, planning and teamwork are important aspects in our work and key factors to good leadership. I will follow through with my group to assist them with the commitments they made in support of the Company s Objectives. Tony & Jun are very friendly, firm and
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