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Comprehensive SAT Math Test Preparation


Explores working with Arithmetic, Algebra, Geometry, Trigonometry, Statistics, and Probability problems. MIME Method (Mentor Instructor, Interactive, Modular Weekly Lessons, Equals Effective Student Learning). MIME learning is interactive and works. Bulletin board, "leave a message" courses are outdated.
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Comprehensive ACT Math Test Preparation


Explores working with Arithmetic, Algebra, Geometry, Trigonometry, Statistics, and Probability problems. MIME Method (Mentor Instructor, Interactive, Modular Weekly Lessons, Equals Effective Student Learning). MIME learning is interactive and works. Bulletin board, "leave a message" courses are outdated.
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Tour Operator Certificate - Instructor Led
The Travel Agent Certificate provides comprehensive training necessary to become an effective tour operator. This includes instruction in the ground transporation, air reservations, tour products, sales and customer service and air fares.
The Tour Operator Certificate Program consists of seven individual courses (see course list below). Each course includes instruction, student-instructor
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Travel Agent Certificate Program - Instructor Led
The Travel Agent Certificate provides comprehensive training necessary to become an effective travel professional. This includes instruction in the Sabre Computer Reservation Systems, travel reservations, fares and tickets, leisure travel products, destination geography and travel sales and customer service.
The Travel Agent Certificate Program consists of twelve individual courses (see course
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So You Want to be a Technical Writer!


...act with each other and the instructor through discussion message boards and optional online chats.
Students will also receive a weekly mailing containing the best World Wide Web sites where they can explore information about technical writing careers or related issues. Working with Kathryn Roosa, each student will focus on the areas most applicable to their level of experience, chosen field,
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Significantly Increase the Value of Any Property--Instructor-Led
...tings, government websites, neighborhood descriptions and message boards, newspaper articles, and more. Empire City is not intended to reflect any city in particular; amounts such as home prices, rents, and repair costs vary according to region. The principles that you learn here, however, apply to any location. Enroll in this online course if you: Desire maximum resale value for your property
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Professional Writing Skills at a Glance
...hatic sentences guides your readers smoothly through your message. When choosing your words, always let Economy, Simplicity, and P recision be your guideWriting Process: The three stages of the writing process include pre-writing, writing, and re-writing.
You will practice ways to determine your purpose, meet audience needs, discover your most comfortable method of writing, brainstorm and
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Outlook 2007 Level 2
... the Level 1 course. Students will learn how to customize messages by setting default message formats and fonts, as well as by adding signatures, themes, and stationery. They will also learn how to create, activate, and turn off Out of Office messages; set message importance and sensitivity; delay delivery of messages; request delivery receipts; and create e-mail polls.
Outlook 2007 Level 2
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Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led
...ness`s potential. And you will start creating the kind of message that truly resonates with your customers.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment.
Keep
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Keep Them Coming Back: Customer Retention Strategies That Work--Self-Directed
...ness`s potential. And you will start creating the kind of message that truly resonates with your customers.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment.
Keep
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Introduction to Writing Speeches and Presentations
This course focuses on how to write speeches and presentations
Designed for people who want to develop skills in preparing speeches and presentations, this course covers the three basic types of speeches (Narrative, Informative, and Persuasive) and how to write them. Coursework focuses on the anatomy of a speech, the three basic types of speeches and the elements that go into making each one
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Health Care Reporting and Presentations



This is a complete and comprehensive course on creating and communicating health care information in a clear, concise presentation form.
This 6-week course will prepare you very well to communicate with your supervisors, board members, and peers.
You will review the basics of who, why, and HOW of effective reporting and presenting. In brief, it covers: Reviewing the Basics: ? What?s My Message?
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Hotel Certificate Program - Instructor Led
The Hotel Certificate Program provides comprehensive training necessary to become an effective travel professional in a hotel. This includes instruction in hotle products, sales and customer service and ground transportation.
The Hotel Certificate Program consists of four individual courses (see course list below). Each course includes instruction, student-instructor interacation through email
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Getting More From Books: Intro to Literary Analysis



...l learn to become an active reader and explore any book`s message, plot, characters, structure, language, themes and more. You`ll also learn how to identify and interpret traditional literary devices such as foreshadowing and symbolism. Unlike typical literature courses that fixate on terminology and "correct" interpretations, this course focuses on your experience as a reader, making literary
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Find and Purchase Income Producing Properties--Instructor-Led
...tings, government websites, neighborhood descriptions and message boards, newspaper articles, and more. Empire City is not intended to reflect any city in particular; amounts such as home prices, rents, and repair costs vary according to region. The principles that you learn here, however, apply to any location. With the help of Uncle Max, you will research Empire City, exploring neighborhoods
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Find and Purchase Income Producing Properties--Self-Directed
...tings, government websites, neighborhood descriptions and message boards, newspaper articles, and more. Empire City is not intended to reflect any city in particular; amounts such as home prices, rents, and repair costs vary according to region. The principles that you learn here, however, apply to any location. With the help of Uncle Max, you will research Empire City, exploring neighborhoods
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Expert Certificate Course in Medical Transcription with Work Placement Program
...t specializes in at-home employment, as well as access to message forums that allow you to network with other students. Plus, our Graduate Career Center offers many services, including one-on-one counseling, a "help hot line" and resume evaluations. All modules in the Medical Transcription course are comprised of teaching materials and exercises, plus online testing, all of which can be easily
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Cruise Line Certificate Program - Instructor Led
The Cruise Line Certificate program provides comprehensive training necessary to work for a cruise line. This includes instruction in cruise product, air reservations and customer service.
The Cruise Line Certificate Program consists of six individual courses (see course list below). Each course includes instruction, student-instructor interacation through email and message boards, assigments and
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Comprehensive Medical Transcription Training


Our MT Program is a complete and comprehensive online medical transcription course that takes 6 months to complete. All necessary materials needed to take this course are included with the exception of a medical dictionary (required for the course), including foot pedal and its software to operate it (to do the dictation).
Please Print Out And Read This Information Carefully Our Medical
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Car Rental Certificate Program - Instructor Led
The Car Rental Certificate provides comprehensive training necessary to work for a car rental agency. This includes instruction in the Sabre Computer Reservation Systems, travel reservations ad ground transportation.
FULL DESCRIPTION The Car Rental Certificate Program consists of four individual courses (see course list below). Each course includes instruction, student-instructor interacation
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Build a Powerful Marketing Strategy--Instructor-Led
...e national statistics for high-school drop-out rates? The message is noble and potentially appealing to teenagers, but probably not enough to encourage them to spend their allowance on your product. Now, add another element to the equation: try to sell the footballs to parents of teenagers. Perhaps the message would be more effective. These are extreme examples of mistakes that could easily be
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Build a Powerful Marketing Strategy--Self-Directed
...e national statistics for high-school drop-out rates? The message is noble and potentially appealing to teenagers, but probably not enough to encourage them to spend their allowance on your product. Now, add another element to the equation: try to sell the footballs to parents of teenagers. Perhaps the message would be more effective. These are extreme examples of mistakes that could easily be
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Build a Powerful Branding Strategy--Instructor-Led
...-visual identifiers to developing a communications and PR message. At every step of the way, you will build a brand that supports exactly what you want your customers to think of when they hear your company name. After each assignment in this course, you will be able to compare your answers to those of an expert. Feedback on your work will be provided in the form of automated expert solutions.
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Build a Powerful Branding Strategy--Self-Directed
...-visual identifiers to developing a communications and PR message. At every step of the way, you will build a brand that supports exactly what you want your customers to think of when they hear your company name. After each assignment in this course, you will be able to compare your answers to those of an expert. Feedback on your work will be provided in the form of automated expert solutions.
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Airline Certificate Program - Instructor Led
The Airline Certificate provides comprehensive training necessary to work for an airline. This includes instruction in the Sabre Computer Reservation Systems, travel reservations and fares and tickets.
The Airline Certificate Program consists of six individual courses (see course list below). Each course includes instruction, student-instructor interacation through email and message boards,
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From 123-CBT Computer Based Training
RMI and the Java Message Service
To introduce distributed technologies and provide an overview of RMI and the Java Message Service (JMS)
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RMI and the Java Message Service
Sales Communications Essentials
...ive, you need to master how to craft and communicate your message. "Sales Communications Essentials" will help you cultivate the skills to successfully send your sales message. Think about it: sales professionals act as counselors by helping customers bring clarity to their wants and needs; act as persuaders, impressing customers with the value of offerings to fulfill their wants and needs; act
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Recovering from Business Crises
The crisis is contained and being effectively managed. Now it's time to move on. The first steps deal with communicating--to your employees and to the outside world. How and what you communicate can have significant repercussions. Miscommunication, or misleading communication, can actually lead to another kind of crisis. With the right intentions and actions, your communications can help to
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Facilitative Tools and Formats Offering Options
Looking for some alternatives to the standard work group format? Need to take a different approach to getting a problem resolved? Want to hold a meeting and no one's in the office? If any of these situations sound familiar, this course will provide you with some choices to meet your needs. In this course, you will explore alternatives to the standard one-facilitator group meeting or work session.
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The Art of Global Communication
... without thinking too much about the target audience, the message to be communicated, and a host of other information? Communication is too important to be left to chance. The subtleties of language, expressions, and gestures all enrich the content of what you are saying. Of course, when you're communicating on a global scale, you need to be sure that what you're saying--and the way you say
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Internal Consulting Skills
What skills do you need to be a successful internal consultant? What skills do you have already, and which should you develop further? This course gives you the opportunity to review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge. It's about your ability to communicate. If you fail to get your
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Presenting Successfully
...hings in common: a presenter, an audience, a venue, and a message. This course concentrates on showing how each of these vital elements has to be taken into account when preparing a presentation. Presenting is a skill that needs to be learned and practiced, starting with how you prepare, and you will be shown a simple but powerful method for selecting the right content, and then structuring it.
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Delivering the Message
...ke and what you say. This course is about delivering your message, and the techniques you need to do this. First of all, you have to make a positive first impression on your audience members by how and where you stand, by your appearance, and how you look at them. Then, you must lead your audience through your message, referencing what is important through the language you use, and the physical
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Available Presentation Resources
This course is about making effective use of resources that can take the pressure off you--visual aids, questions, and making a team presentation. Visual aids are overused, and presenters are overdependent on them. You need to know what visuals are available to you, and be able to determine which one suits a particular need. You need to know what makes a successful visual. Finally, you need to be
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Effective Intergender Relationships
...rsations, and often the meaning they interpret is not the message the speaker intends. It's almost as if the two genders speak different dialects. And, in fact, that's nearly the case. Communication confusion and breakdown between men and women at work can lead to inefficiency and expensive business errors. This course explains the differences in the language and communication behavior of men
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The Mechanics of Communicating Effectively
...oint across but if your voice doesn't do it justice, your message won't be heard. This course explains how to develop a voice that people want to listen to, and gives some valuable remedies to use to make your speaking voice the best it can be. Similarly, good listening involves more than just hearing what is being said. To be an accomplished listener you must be prepared to become actively
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Writing with Intention
Whether you're preparing a brief e-mail response, a business letter, a performance review, a multi-page proposal, or a presentation to a prime customer, you know that having a job means having to write. But if you're not a trained writer, how do you begin? The writing process actually starts before you pick up a pen or place your fingers on a keyboard. It begins with defining what you are writing,
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Avoiding Errors in Usage and Punctuation
...it the delete button before you even finished reading the message? Have you ever opened a letter so confusing that you couldn't understand what the author was trying to say? If so, you understand the frustration of receiving a badly written message. Are you afraid that you might have sent messages that have been discarded or misunderstood for similar reasons? If so, this course will help you to
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Avoiding Grammatical Errors in Business Writing
Grammar: the very word strikes terror into the hearts of learners everywhere. For many people, it recalls the most difficult or most boring classes they can remember from childhood. Yet using correct grammar is one of the key skills for any business writer. Poor grammar skills interfere with communicating a clear message; moreover, they may suggest that the writer is careless and perhaps
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Getting the Most from Business Documents
...best uses for each. The course shows you how to align the message content, document type, and delivery method--Internet, fax, mail, courier, and so on--so that your business documents receive the right level of attention and achieve their designated purpose. Independent topics address five of the most commonly used business documents. You work hard on your business writing. Don't waste that
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The Writing Process
...Do you try to complete the entire document--defining your message, analyzing your audience, deciding on your approach, worrying about grammar and spelling, organizing your information, and choosing your words precisely--all in a single step? If so, there may be an easier, quicker, and far more effective way to tackle your writing project.This course divides the writing process into manageable
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Listening Basics
...message when someone talks to you? If you have problems receiving information that is verbally communicated, this is the course for you. This course will familiarize you with the communication and listening processes, and how listening functions within communication. You will discover the factors and variables that influence communication and listening and learn strategies to overcome weak
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Exchange Server 2003 Configuration for Management
To outline how to configure Exchange Server 2003 for server, performance, and message management
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Connectors Transport Rules and Message Compliance in Exchange Server 2007
...MTP protocol is the primary protocol used to relay e-mail messages between servers on the Internet. Since most e-mail systems are connected to the Internet, it is important to understand how SMTP is configured in Exchange Server 2007. This course discusses the implementation of Send and Receive SMTP connectors on Hub Transport servers and Edge Transport servers. Also explored in this course is
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Becoming a Manager Leading and Communicating
Employees want decisive leadership from their managers. Organizations, too, need their managers to be clear about their objectives, and how their teams can achieve them. As a new manager, it is important that you understand that leadership is about giving direction, but it is also crucial that you realize that it also involves trusting and empowering your staff. You will undoubtedly have been very
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Communication and Leadership
You've asked an employee TWICE to complete a project as soon as possible and still the work isn't completed. You've delegated a task to another employee only to have it done incorrectly. You've sent an e-mail asking for extra help on a project to which you've had several negative responses. What's going on? While these situations could be the result of many different influences, you can eliminate
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CIW Security Professional Operating System Security

The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies.
Learn To:
Identify features of security levels.
Identify features
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BizTalk Server 2000 Part 3 Monitoring Orchestration

Course Overview This is the third course in a five part series that deals with the tracking of interchanges and business documents using BizTalk Document Tracking. It also covers the orchestration of the business process using BizTalk Orchestration Designer. The learner will review the core procedures necessary for using both these tools and has an opportunity to practice their use in the three
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Enterprise Connectivity with J2EE V1 4 Advanced EJB Topics

...se Connectivity.
Learn To:
Identify features of message-driven beans (MDBs).
Sequence the events in the life cycle of message-driven beans (MDBs).
Identify the requirements of the message-driven bean (MDB) class.
Match the activities involved in a transaction with the properties that they ensure.
Identify the transactional attributes that can be specified for transactions in
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Enterprise Connectivity with J2EE V1 4 Advanced EJB Topics

...se Connectivity.
Learn To:
Identify features of message-driven beans (MDBs).
Sequence the events in the life cycle of message-driven beans (MDBs).
Identify the requirements of the message-driven bean (MDB) class.
Match the activities involved in a transaction with the properties that they ensure.
Identify the transactional attributes that can be specified for transactions in
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Exchange 2000 Infrastructure Design--Part 4

... Create a new routing group. Identify the features of Message Application Programming Interface (MAPI). Identify the features of Post Office Protocol v. 3 (POP3) and Internet Mail Access Protocol v. 4 (IMAP4). Identify the features of Hypertext Transfer Protocol (HTTP) protocol. Identify the factors to consider when creating a maintenance plan. Identify the guidelines for testing an
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Exchange 2000 Server--Part 5 Growth

...ivate store database growth. Monitor user population and message traffic growth. Monitor client use growth. Configure diagnostic logging. Use Windows 2000 Event Viewer. Add services to an Exchange 2000 Server monitor Unit 2: Managing Exchange 2000 Server Policies Duration: 2 - 3 Hour(s) Identify the issues involved in creating recipient policies. Identify the issues involved in
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Exchange 2000 Server--Part 4 Connectivity

...rning Time 6 - 8 Hour(s) Course Contents Unit 1: Message Connectivity Management Duration: 2 - 3 Hour(s) Identify the features of routing groups. Identify the conditions under which multiple routing groups are used. Identify the features of routing group topologies. Identify the features of Routing Group Connectors (RGCs). Create a Routing Group Connector (RGC). Identify
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Exchange 2000 Server--Part 3 Administering

...uidelines for designing groups. Identify the features of message routing and group expansion. Identify the features of administrative groups and routing groups. Create an administrative group. Configure administrative groups. Identify the types of recipients in Exchange 2000 Server. Identify the Exchange-related configuration features for a user. Identify the issues to consider when
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Exchange 2000 Server--Part 2 Configuring

...ing connections. Configure outgoing connections. Enable message filtering on a virtual server. Identify the types of attack that e-mail systems are susceptible to. Identify the features of Bridgehead Servers. Identify the methods used to ensure network security. Identify the features of firewall architecture and technology. Identify the features of Simple Mail Transfer Protocol (SMTP)
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GroupWise 5 5 Admin Part 3--System Maintenance

Course Overview The GroupWise System Administration curriculum is designed to teach students the fundamentals of administering a GroupWise system. This final course in the 3-part series will give students the skills and knowledge needed to perform routine GroupWise 5.5 administration tasks as well as client and database maintenance. L earn To: Identify GroupWise system objects and how
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GroupWise 5 5 Admin Part 2--Clients Post Offices

... the function with its optional client parameter. Send a message using the GroupWise client. Sequence the steps that are used by auto-update to keep the most current version of the GroupWise client installed on the workstation(s). Sequence the steps used to configure an administrator-defined setup. Sequence the steps to setup GroupWise 32-bit client for distribution by Novell Application
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GroupWise 5 5 Admin Part 1--System Fundamentals

...nd structure of the GroupWise system. Cover the flow of messages in GroupWise. Teach GroupWise viewing and modification options in NetWare Administrator. Plan options for an organization and a classroom. Teach processes of installing and configuring a GroupWise system. Install agents and view GroupWise in NetWare Administrator. C ontent Emphasis Skills-Based A udience
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Windows 2000 Network Infrastructure Admin --Part 2 Remote Access

...t by using the Routing and Remote Access console. Send a message from a remote access server by using the Routing and Remote Access console. Match remote access security features with the situations in which they are used. Match authentication protocols with the scenarios in which they are used. Configure authentication protocols for remote access clients by using the Properties dialog box
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Windows 2000 Network Infrastructure Admin --Part 2 Remote Access

Course Overview This is the second course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the requirements for
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Windows 2000 Administration--Part 3 Computer Mgmt

...ared folder on a remote computer. Send an administrative message to users connected to a remote computer. Disconnect users from a remote computer. Disconnect users from an open file on a remote computer. Unit 3: Event Logs: Monitoring Duration: 2 Hour(s) Identify the steps involved in monitoring event logs. Identify the basic features and functions of the Security Log and the
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Windows 2000 Administration--Part 3 Computer Mgmt

...ared folder on a remote computer. Send an administrative message to users connected to a remote computer. Disconnect users from a remote computer. Disconnect users from an open file on a remote computer. Unit 3: Event Logs: Monitoring Duration: 2 Hour(s) Identify the steps involved in monitoring event logs. Identify the basic features and functions of the Security Log and the
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Lotus Domino R5 System Admin Part 6 Advanced Internet Mail Routing

...address resolution, restricting inbound mail and outbound messages from a Domino mail system; and set up the POP3 and IMAP services and their users. L earn To: Identify the basic messaging concepts related to the Domino mail system, set up SMTP routing and identify sample mail routing configurations. Customize Domino mail system by setting up address resolution, restricting inbound
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Lotus Domino R5 System Admin Part 5 Advanced Notes Mail Routing

...or a user by using the user's Person document. Configure message size limitations by using the Configuration Settings document. Customize a mail failure message by using the Configuration Settings document. Identify the advantages of shared mail. Match the various Server Console commands that apply to shared mail with their functions. Unit 3: Mailing Optimization and Restrictions
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Lotus Domino R5 System Admin Part 3 Server Setup Configuration

...ify the tasks performed to troubleshoot a specified error message during the additional server setup. Unit 2: Managing the Domino Environment Duration: 3 - 4 Hour(s) Identify the uses of Domino Directory. Select a view based on the type of information required. Select a view in the Server folder based on the type of information required. Select the type of Server Connection
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Windows NT Server 4 0 Routing RAS - Part 1

... logging.
Configure RIP source filtering.
Configure RIP message formats.
Filter the RIP version 1 traffic after capturing the RIP version 1 traffic.
Configure RIP support.
View convergence by using Network Monitor.
Configure route filtering by adding a range of network IDs to the routers range list.
Configure RRAS for RIP version 2 security.
Configure RIP neighbor list by adding
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Windows NT 4 0 Cluster Server Wolfpack - Part 2

... the property pages you will use to configure a Microsoft Message Queue Server for specific options.
Unit 3: Troubleshooting Microsoft Cluster Server
Duration: 2 Hour(s)
Identify the Cluster Server node maintenance rules.
Set cluster permissions by using Cluster Administrator.
Match the cluster administration commands given from the command line with the functions they enable the
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Windows NT Server 4 0 Routing RAS - Part 1

... logging.
Configure RIP source filtering.
Configure RIP message formats.
Filter the RIP version 1 traffic after capturing the RIP version 1 traffic.
Configure RIP support.
View convergence by using Network Monitor.
Configure route filtering by adding a range of network IDs to the routers range list.
Configure RRAS for RIP version 2 security.
Configure RIP neighbor list by adding
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Windows NT 4 0 Administration Fundamentals - Part 2

... Match the types of backups with their functions. Send a message to all the users logged on to a server. Disconnect users before making a backup. Select files to be backed up using the Backup tool. Set tape options using the Backup tool.Verify After Backup Restrict Access To Owner Or Administrator. Set the backup set options using the Backup tool.Description Backup Type. Set the Full
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Windows NT 4 0 Administration Fundamentals - Part 2

Course Overview This is the second course in a two part series which provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To:
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Oracle Reports R6 Control Reports

...t Builder built-in package with their purpose. Display a message by using a Report Builder packaged procedure. Restrict the number of records retrieved for a query by using a Report Builder packaged procedure. Initialize the value in a layout field by using a Report Builder packaged procedure. Create a drill-down report by using a Report Builder packaged procedure. Execute a SQL statement
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Oracle Report Builder Controlling Reports

.... Identify the various SRW packaged procedures used for message display, field initialization, data restriction, format attribute setting, report creation, and SQL statement execution. Identify the different development and runtime environments Identify the factors to be considered for developing reports for execution in different GUIs, environments, and languages. C ontent Emphasis
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C Programming - Part 3

Course Overview This course is the third in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course begins to introduce some more advanced topics. Students will learn
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Lotus Notes R5 Messaging and Working Remotely

...ompletion of this course, students will learn how to send messages and attachments; receive and reply to messages; organize and customize messages; and create local replicas, replicate mail and set up a machine for replication. L earn To: Send messages and attachments. Receive and reply to messages. Organize and customize messages. Create local replicas, replicate mail and
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Lotus Notes R5 Messaging and Working Remotely

...ompletion of this course, students will learn how to send messages and attachments; receive and reply to messages; organize and customize messages; and create local replicas, replicate mail and set up a machine for replication. L earn To: Send messages and attachments. Receive and reply to messages. Organize and customize messages. Create local replicas, replicate mail and set
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SAP R 3 System Management Advanced Administration CCMS

Course Overview
The course SAP R/3 System Management is intended to give all company employees, working in the area of system administration a thorough overview of all areas within system administration and possibilities of use. Subjects such as software logistics and the CCMS are discussed.
L earn To:
The Basis System for Advanced Users.
Software Logistics.
TMS.
Other
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Introduction to the Internet and World Wide Web

...earn how to browse the Web, send and receive e-mail, post messages to newsgroups, and perform Web searches.
L earn To:
Identify the features of the Internet.
Identify the features of the World Wide Web (WWW).
Identify the business uses of the Internet and the intranet.
Identify the options used to connect to the Internet.
Identify the criteria for selecting an Internet
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NetWare 5 Advanced Administration - Part 5

C ourse Overview
This is the last course in a five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure, and administer a complex NetWare 5 network. This course will cover maintaining Novell Directory Services (NDS), NDS troubleshooting and repair, setting up remote access services, and other Novell services.
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NetWare 5 0 User Fundamentals

...tor.
Purge files by using NetWare Administrator.
Send a message to specific users connected to a NetWare 5.0 network.
Send a request to the technical support personnel by using the Help Requester.
Unit 3: Network Printing
Duration: 2 Hour(s)
Distinguish between the characteristics of public access printers and controlled access printers.
Set properties for an NDPS print job by
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Exchange Server 5 5 Design Implementation - Part 6

...ure the Connector for Lotus Notes.
Sequence the steps of message flow between an Exchange Server and Notes server.
Sequence the steps in the Directory Synchronization process flow.
Unit 2: Lotus cc:Mail Connector
Duration: 1 - 2 Hour(s)
Identify the features of Lotus cc:Mail.
Identify the input switches required to customize a site address.
Match the Lotus cc:Mail processes with
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Exchange Server 5 5 Design Implementation - Part 5

... Access and the steps in the information flow to exchange messages using Outlook Web Access.
Install and configure Outlook Web Access.
Access Exchange Server public folders and a mailbox by using Internet Explorer 4.
C ontent Emphasis
Skills-Based
A udience
This course is intended for support professionals of Microsoft Exchange Server 5.5. Participants should have completed
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Exchange Server 5 5 Design Implementation - Part 4

...ts.
L earn To:
Identify the protocols used, the messages and security measures associated with Exchange Server and the Internet.
Install and configure Internet Mail Service.
Identify the components of USENET network.
C ontent Emphasis
Skills-Based
A udience
This course is intended for support professionals of Microsoft Exchange Server 5.5. Participants should have
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Exchange Server 5 5 Design Implementation - Part 3

...tion and routing mechanisms used by the MTA to transfer a message across a connector.
Understand the process of Directory Replication between sites and various methods of administering Directory Replication.
Create a Public Folder, send mail to it and set up the visibility of the Public Folders.
C ontent Emphasis
Skills-Based
A udience
This course is intended for support
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Exchange Server 5 5 Design Implementation - Part 2

... X.400 and X.500 messaging recommendations, components of message handling systems, management domains and the role of interpersonal messaging systems.
Manage a Site Connector and identify the functions of target server cost.
Describe the features and benefits of the X.400 Connectors.
C ontent Emphasis
Skills-Based
A udience
This course is intended for support professionals
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Exchange Server 5 5 Design Implementation - Part 1

...other components. Sequence the steps for a single-server message flow between clients. Unit 3: Exchange Server Organizational Design Duration: 2 Hour(s) Identify the guidelines to be considered in an Exchange Server Organization planning process. Identify the network topology guidelines for planning the design of a Microsoft Exchange Server Organization. Identify the conditions
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Exchange Server 5 5 Concepts and Administration - Part 1

...ional components.
Sequence the steps for a single-server message flow between clients.
Identify the functions of the Administrator Program.
Match the objects in the Exchange Server Organizational hierarchy represented in the Administrator Program window with their functions.
Match the Administrator Program command line switches with their functions.
Match the different roles in an Exchange
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Outlook 2000 Expert User

...unication Options
Duration: 1 - 2 Hour(s)
Identify message-sending options for messages sent to others.
Identify Rules Wizard options for managing incoming and outgoing messages.
Create a message template.
Use a message template.
Create a Personal Address Book.
Create a personal distribution list.
Identify Compose New Fax Wizard options.
Select an answer mode option for receiving
more...
Outlook 2000 Proficient User

... Overview
This course prepares IT Professionals to send messages to people inside and outside their organization, schedule appointments and meetings, maintain a contact list, and organize their activities with tasks, notes, and journal entries.
L earn To:
Arrange meetings and contacts.
Record tasks, journal and notes entries.
Integrate and customize Outlook 2000.
C ontent
more...
Outlook 2000 Fundamentals

...nals to identify the basic features of Outlook 2000, send messages and use the Calendar feature effectively.
L earn To:
Identify Outlook 2000 Basics.
Communicate with Outlook 2000 Messages.
Schedule with Outlook 2000 Calendar.
C ontent Emphasis
Skills-Based
A udience
This course is intended for end users using Microsoft Outlook 2000. Participants should have a
more...
Visual C 6 0 Designing Implementing Desktop Applications - Part 3

... to a control. Add a member function for a class. Add a message handler for a control. Sequence the steps to route command messages between a user interface object and a handler function. Identify the benefits of subclassing. Incorporate existing code by using Components and Controls Gallery. Identify the steps to add a scriptlet to an application. Insert DHTML controls into an MFC
more...
Visual C 6 0 Designing Implementing Desktop Applications - Part 1

...C++ 6.0. Install and configure SQL Server and Microsoft Message Queue Server (MSMQ). Describe two-tier and three-tier applications. Identify the element of Microsoft Transaction Server (MTS) environment and the steps to configure a client to use an MTS component. Install and configure Visual SourceSafe (VSS) and establish the source-code control environment. C ontent Emphasis
more...
Visual Basic 6 0 Designing Implementing Distributed Applications - Part 4

... in a given scenario. Identify the features of Microsoft Message Queue Server (MSMQ). Sequence the steps taken by MSMQ to send and receive messages. Identify the features of the MSMQ clients. Create a queue by using the MSMQ Explorer. Write the code to send a message by using the MSMQ objects. Write the code to receive a message by using the MSMQ objects. Match the MSMQ security types
more...
Visual InterDev 6 0 Implementing Server Technologies

... steps performed by the SMTP service to deliver an e-mail message to a client.
Set the properties of the SMTP service by using the pop-up menu in Internet Service Manager.
Complete the code to send an e-mail message from an Active Server Page.
Identify the features of Index Server.
Set the properties of Index Server by using the pop-up menu in Index Server Manager.
Update the content index
more...
Visual InterDev 6 0 Active Server Pages and Data Access

... 2 Hour(s)
Match the header fields of an HTTP request message with their purposes.
Identify the syntax of an HTTP request method line in a given scenario.
Match the collections of the Request object with their functions.
Write the code to extract information from the header of an HTTP Request message in a given scenario by using the QueryString collection.
Write the code to read form
more...
Visual InterDev 6 0 Active Server Pages and Data Access

... 2 Hour(s)
Match the header fields of an HTTP request message with their purposes.
Identify the syntax of an HTTP request method line in a given scenario.
Match the collections of the Request object with their functions.
Write the code to extract information from the header of an HTTP Request message in a given scenario by using the QueryString collection.
Write the code to read form
more...
Oracle Workflow 11i10 Developing Processes

...ies, item type attributes, lookup types and lookup codes, messages, message attributes, and notifications activities. In addition, it covers the features of item type attributes, notification activities, and embedded regions. Finally, it covers special message attributes.
Learn To:
Identify guidelines for diagramming a workflow process.
Define an item type.
Define a process
more...
Networking Technologies Series TCP IP Concepts Architecture

...sues.
Sequence the steps used by TCP/IP to implement the message integrity security issues.
Match the symmetric, asymmetric and combined encryption methods used to implement confidentiality of information with their characteristics.
Unit 2: Physical and Data Link Technologies
Duration: 2 - 3 Hour(s)
Match the fields in the HDLC frame format with the tasks they are used to perform.
more...
Networking Technologies Series TCP IP Protocols

...CP/IP protocols: Internet Protocol (IP), Internet Control Message Protocol (ICMP) and Internet Protocol next generation (IPng).
Identify the features and structure of the Transmission Control Protocol (TCP).
Identify the features of the User Datagram Protocol (UDP).
Establish a connection, transfer data and close a connection using TCP.
Identify the routing types and updating of
more...
Networking Technologies Series TCP IP Internetwork Mgt

...ransfer Protocol (SMTP).
Identify the ways by which MIME messages are sent by using ESMTP.
Identify the services provided by Post Office Protocol (POP).
Identify the benefits provided by Internet Message Access Protocol (IMAP).
Identify the services provided by Network News Transfer Protocol (NNTP).
Identify the features of Gopher.
Identify the features of the WWW.
Sequence the
more...
TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 1

... Identify the definition and function of Internet Control Message Protocol (ICMP).
Identify the definition and function of Internet Group Management Protocol (IGMP).
Match the fields of an IP datagram with their functions.
Sequence the steps that the Internet Protocol (IP) performs when it receives a data packet from a router.
Match the fields of an IP packet with their features.
Identify
more...
Excel 2000 Proficient User

... entering data in a cell range by using a list. Create a message to prompt the user to enter valid data in the cell range of a worksheet. Create an error message to be displayed when incorrect data is entered in any cell of a worksheet. Match the auditing tools on the Auditing toolbar with their functions. Match the standard error messages with their respective worksheet problems. Trace
more...
Excel 2000 Expert User

Course Overview This course provides participants the knowledge to use the advanced features of Microsoft Excel 2000. At the completion of this course, students will learn how to create and use templates; retrieve, sort and manipulate data from a list; create and modify shared workbooks; and analyze data by using Data Map, Pivot Table, Data Table Scenario and Data Analysis tools. L earn To:
more...
Office 2000 - Web Integration

Course Overview
This course will teach experienced Microsoft Office users the skills and knowledge necessary to be able to take advantage of the enhanced web integration capabilities of Microsoft Office 2000. At the end of this course students will be able to create, publish, edit, share, and collaborate on web documents using Microsoft Office 2000 applications.
L earn To:
Create Web
more...
SQL Server 7 0 - Implementing a Database - Part 5

...stored procedure name with its function. Match the error message types with its use. Select the functions of the RAISERROR statement. Perform the action to customize error messages. Select the statements used in transactional error-handling. Select the counters that can be monitored by SQL Server Performance Monitor. Perform the steps to view the event generated by the stored procedure.
more...
Lotus Notes 6 Moving to IBM Lotus Notes 6

...uch procedures as setting up a filing system for incoming messages, customizing outgoing messages, and managing the Address book. They are also given instruction in creating, receiving and managing messages, and working with the Calendar - for example, tracking meetings - and the To Do list. The course then offers a unit on the management of databases, discussions and the personal journal, a
more...
NetWare Service and Support Upgrade - Part 5

...the causes of the two types of errors that generate abend messages.
Configure SET parameters to allow the server to recover from abends automatically.
Identify the information displayed in an abend message.
Identify the causes of server lockups.
Identify the data to be collected for troubleshooting server abends and lockups.
Identify the checks required to analyze the probable cause of a
more...
Building Scalable Cisco Internetworks Part 4

... Protocol (BGP).
Identify Border Gateway Protocol (BGP) message types.
Identify key terms that describe Border Gateway Protocol (BGP) neighbor relationships.
Identify considerations when creating fully meshed TCP sessions between all internal Border Gateway Protocol (IBGP) neighbors.
Identify the basic commands to configure a BGP environment.
Identify the commands to set the next-hop
more...
Windows 2000 Network--Designing Security Part 5 Sec Access to Partners

...e security features of Terminal Services, the features of message queuing, and sequence the steps involved in message queuing authentication. Identify the steps involved in securing an e-commerce Web server, the features of SSL and SET, and the strategies for maintaining e-commerce security. C ontent Emphasis Skills-Based A udience This course is for System Adminstrators and
more...
Solaris--Part 1 Basic Administration

...the ps command options. Identify the features of system message logging. Identify the function of system monitoring. C ontent Emphasis Skills-Based A udience System Manager, System Administrator, System Analyst, Web Administrator, Database Administrator, Mail Administrator, Network Engineers. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Installation
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Office XP New Features Part 2 Access Outlook FrontPage

...s 2002 format. Learn To: Identify the enhancements to the message header area in Outlook 2002. Learn To: Identify the capabilities of account selection in Outlook 2002. Learn To: Enable Outlook 2002 to use a Hotmail account to send and receive messages. Learn To: Identify the main functions of the clipboard in FrontPage 2002. Learn To: Identify the new features of page tabs in FrontPage 2002.
more...
Outlook XP Fundamentals

...2. Individuals will learn how to open and reply to e-mail messages, insert attachments in messages and schedule appointments in the Outlook Calendar. Learn To Start and exit Outlook 2002. Identify the components of the Outlook 2002 interface. Obtain help by using the Outlook 2002 Office Assistant. Open a Microsoft Office file attachment. Print a
more...
Outlook XP Proficient User

...older by using the Organize button. Search for a message across components. Create a folder in Outlook 2002. Audience The audience for this course includes Secretarial, Clerks, Typists, CSRs, Office Managers, Web Designer-Developers, System Administrators, and Database Administrators. Typically learners will work in a networked environment which requires using e-mail
more...
Outlook XP Expert User

...002 and will enable the learner to become an expert user. Message formats and templates, security tools and network configuration newsgroups, instant messaging and working remotely topics are covered in the course. It assumes the learner has taken the Outlook Fundamentals and Proficient User courses. Learn To Identify characteristics of the Rules Wizard. Create a message
more...
XML Building XML-Based Web Applications Part 2

...s Protocol (SOAP). Identify features of the SOAP message structure. Identify features of the SOAP Fault element. Identify features of the supported types within Simple Object Access Protocol (SOAP) encoding. Identify the structural elements of the Web Service Description Language (WSDL) supporting file. Identify the features of SOAP usage in HTTP.
more...
Self Development Developing Rapport Through Communication

...ression, build rapport, establish credibility, and make a message memorable. Learn To Adapt to the receiver while communicating. Identify qualities that help you make a positive first impression. Identify guidelines for writing effectively. Encourage others to communicate with you.
more...
WebSphere MQ Integration Message Broker

... a general overview of the WebSphere Business Integration Message Broker product. The course introduces the business and technical reasons for a message broker, and the main features of WebSphere Business Integration Message Broker are then outlined. Students are given a basic understanding of how the product works and what tasks can be done with it. Learn To
more...
WebSphere MQ Essentials System Administration II

...MQ client. Identify features of a Message Queue Interface (MQI) channel. Identify aspects of Message Queue Interface (MQI) channel configuration. Identify features of Message Queue Interface (MQI) channel definition. Identify characteristics of WebSphere MQ Publish/Subscribe.
more...
WebSphere MQ Essentials System Administration I

...rief. Learners are stepped through triggering. Integrity, message persistence, and recovery are also covered. Distributed queue management is one of the major benefits of WebSphere MQ and this course covers the key concepts. Learn To To identify guidelines for installing WebSphere MQ. To identify guidelines for naming WebSphere MQ
more...
WebSphere MQ Essentials System Administration I

...rief. Learners are stepped through triggering. Integrity, message persistence, and recovery are also covered. Distributed queue management is one of the major benefits of WebSphere MQ and this course covers the key concepts. Learn To To identify guidelines for installing WebSphere MQ. To identify guidelines for naming WebSphere MQ
more...
WebSphere MQ Essentials System Administration II

...MQ client. Identify features of a Message Queue Interface (MQI) channel. Identify aspects of Message Queue Interface (MQI) channel configuration. Identify features of Message Queue Interface (MQI) channel definition. Identify characteristics of WebSphere MQ Publish/Subscribe.
more...
WebSphere MQ Programming I

...of the MQPUT call. To match MQ Message Descriptor (MQMD) fields with their functions. To identify features of the Message Queue Put Message Options (MQPMO) structure. To identify the problems with matching a reply message to a specific request message when using a common reply queue. To
more...
WebSphere MQ Programming I

...of the MQPUT call. To match MQ Message Descriptor (MQMD) fields with their functions. To identify features of the Message Queue Put Message Options (MQPMO) structure. To identify the problems with matching a reply message to a specific request message when using a common reply queue. To
more...
WebSphere MQ Programming II

...ueuing, transaction support and triggering, MQI security, message groups and segmentation, and distribution lists. Coverage of the MQI is completed. Learn To To identify features of remote queuing. To differentiate between datagram, request, reply, and report message types. To identify stages involved in
more...
WebSphere MQ Programming II

...ueuing, transaction support and triggering, MQI security, message groups and segmentation, and distribution lists. Coverage of the MQI is completed. Learn To To identify features of remote queuing. To differentiate between datagram, request, reply, and report message types. To identify stages involved in
more...
Internet Explorer 6 User Fundamentals

...ccount in Microsoft Outlook Express 6. o Send an e-mail message. o Reply to an e-mail message. Audience The intended audience for this course does not require a high level of computer skill, but learners will probably have had some prior experience with Microsoft Office software and the Windows operating system. Learners will need a basic knowledge of either Microsoft Windows 98 or
more...
Creativity Innovation Promoting Team Creativity

Creativity and Innovation: Promoting Team Creativity offers the student information required to organize creative teams, conduct effective team sessions, and avoid roadblocks to team creativity. The program covers activities that can be used to increase creativity in a team and describes the creative problem-solving process. Learn To Demonstrate characteristics of
more...
Visual Basic NET-Distributed Applications Part 1

...between features of Remote Procedure Call (RPC)-based and message-based architectures. a To identify characteristics of Web standards. a To identify features of remoting architecture. a To identify features of formatters used in channel selection. a To identify features of remote object activation. a To identify features of Windows Service applications.
more...
Interpersonal Communication Effective Communication

... will help you develop the skills needed to communicate a message effectively by identifying the receiver, choosing a proper channel, and responding to feedback. In this program, you will also learn how to overcome a variety of common forms of interference. Learn To Identify the seven elements of communication. Choose an effective
more...
Cross Cultural Business Comm Devel Cross Cultural Comm Skills

...ing trust. Listen actively by paraphrasing a speaker's message. Follow the steps for providing positive feedback when communicating cross-culturally. Identify the steps for overcoming conflict when actions and expectations do not match. Identify the difference between a translator and an interpreter. Follow the rules for communicating through an interpreter. Audience
more...
E-mail Etiquette E-mail in the Workplace

...gram covers e-mail basics, such as how to write effective messages, e-policies, and how to use e-mail accessories and passwords. The program focuses on the influences of e-mail, when to choose e-mail over other types of communication, how to avoid writing inappropriate messages, how and when to attach files, and how to prevent your password from being stolen. Learn To Identify
more...
E-mail Etiquette Using E-mail to Communicate Successfully

...e of both the header and text box when creating an e-mail message, the benefits of considering your recipient, how to manage e-mail volume, and the importance of following netiquette guidelines. The program focuses on how to write an effective subject line, the best way to relay information, how to prepare for recipient reactions, and how to use emoticons effectively. Learn To
more...
E-mail Etiquette Writing Effective E-mail Messages

...Messages teaches students how to write effective e-mail messages. The program covers the differences between writing online and traditional paper-based writing, how to achieve your e-mail message objectives, the importance of using correct punctuation, how to construct effective sentences and paragraphs, and how to edit your e-mail messages. The program also focuses on the importance of using
more...
Java for Procedural Programmers Object Technology

... To identify features of an object message. Audience Learners should be programmers whom are able to program in a procedural Third Generation Language (3GL), such as COBOL or RPG with assistance. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time
more...
Java for Procedural Programmers Object Technology

... To identify features of an object message. Audience Learners should be programmers whom are able to program in a procedural Third Generation Language (3GL), such as COBOL or RPG with assistance. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time
more...
Implementing Wireless LANs Part 3 Security

This course examines the important area of access point (AP) security. You will learn how to implement WEP and some of the limitations of this technology and about methods of increasing WEP security using technologies such as Multiple keys, disabling broadcasts and key hashing. You will also learn about EAP and its improvements over WEP including RADIUS authentication and session keys. You will
more...
Outlook 2003 Fundamentals

... To identify options for addressing an e-mail message in the Select Names dialog box. To send an instant message from a contact. To identify options for responding to messages. To identify options in the Ways to Organize pane. To identify message field options.
more...
Coaching Communicating with Employees

...coaching session, recognize factors that can distort your message, and how to interpret your employees' nonverbal communication correctly. You will also learn how to ask the right questions during a coaching session, how to conduct effective face-to-face meetings, and the best approach to take when confronting an employee. Learn To Demonstrate clear
more...
Organizational Crisis Mgmt Resolving Crises in Organizations

...ed on handling calls, controlling the communication flow, messages and audiences, and communicating in the crisis aftermath. The course looks at communication with non-media stakeholders, giving particular attention to employees. The final section covers communication with the media, providing clear guidelines on overall approach, handling of apologies, guidelines for Initial Holding
more...
Windows 2000 Implementing Security Part 4

... To identify characteristics of Server Message Block (SMB) Signing. To identify guidelines for securing communication for a Web application. Audience Candidates operate in medium to very large computing environments that use Windows 2000 and Active Directory . Operating systems on client computers might include Windows NT
more...
Team Participation Team Communication

...nication, identify why silence may actually communicate a message, and what factors cause breakdowns in team communication. Unit 2: Verbal Communication (0.5 - 1 hour) List the three levels of verbal communication. Differentiate between denotative and connotative word meanings. List the two ways power can influence
more...
Administrative Assistant Skills Understanding Basic Skills

...ou will learn what to do when your supervisor gives you a message to disseminate, what business documents you should be familiar with, and how to keep information private and secure. Learn To Handle a telephone call. Plan a business trip. Match office equipment with their descriptions.
more...
Lotus Notes 6 Moving to IBM Lotus Notes 6

...uch procedures as setting up a filing system for incoming messages, customizing outgoing messages, and managing the Address book. They are also given instruction in creating, receiving and managing messages, and working with the Calendar - for example, tracking meetings - and the To Do list. The course then offers a unit on the management of databases, discussions and the personal journal, a
more...
Lotus Domino R5 Migrating From R4 x

...e Internet messaging features in Domino R5. Identify the message management capabilities of Domino R5. Identify the features of the Domino Directory in Domino R5. Identify the features of LDAP service in Domino R5. Identify the benefits of directory catalog in Domino R5. Identify the architectural improvements in Domino R5 over the R4.x. Identify the benefits of clustering in Domino R5.
more...
Lotus Domino R5 Configuring Optimizing the Environment

...g the Domino environment, monitoring mails, tracking mail messages, and setting up Web server tasks. Implement the advanced features of Lotus Domino R5 by configuring SSL, S/MIME, and mail in a Domino cluster. C ontent Emphasis Skills-Based A udience This course series is for system administrators, network support professionals, and IT managers responsible for migrating and
more...
Lotus Notes Domino R5 Development Part 1 Basic Concepts

... the mail folders and views in Notes R5. Send a Notes R5 message with a return receipt. Enable the out of office agent in Notes R5. Create a calendar entry by using the Welcome page. Create a group calendar entry by using the Calendar pane. Unit 3: Working with Domino Databases Duration: 2 Hour(s) Match the components of a Domino database with their functions. Match the types of
more...
Cisco Networking Technologies Introduction Part 2

...t Protocol (IP).
Identify functions of Internet Control Message Protocol (ICMP).
Audience:
Anyone wishing to take the Cisco Exam 640-821.
Deployment:
e-Learning/Self-Study
Accreditation:
CEU credits: 0.80 CEUs
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Cabling Networks (2 hours)
Identify features of coaxial
more...
Enterprise Connectivity with J2EE V1 4 RMI JMS and JCA

...mote Method Invocation (RMI).
Identify features of Java Message Service (JMS) communication models.
Sequence the steps for sending messages to a destination.
Distinguish between synchronous and asynchronous consumers.
Identify features of the J2EE Connector architecture design.
Identify features of resource adapters.
Identify features of the Common Client Interface (CCI).
more...
Enterprise Connectivity with J2EE V1 4 RMI JMS and JCA

...mote Method Invocation (RMI).
Identify features of Java Message Service (JMS) communication models.
Sequence the steps for sending messages to a destination.
Distinguish between synchronous and asynchronous consumers.
Identify features of the J2EE Connector architecture design.
Identify features of resource adapters.
Identify features of the Common Client Interface (CCI).
more...
CIW Dynamic Server Pages Part 1

Course Overview This is the first course in a three part series that introduces students to PHP Hypertext Processor and provides the foundational knowledge for the course series. Additionally, this course will cover an introduction to PHP, PHP fundamentals, string manipulation and file input/output, and PHP and databases. Learn To Identify PHP. Identify the basic and
more...
CIW Dynamic Server Pages Part 2

...urity 3 hours Identify the type of PHP error message generated by a specified line of code. Select the block of code that can be used to handle errors in a specified way. Debug the specified PHP code. Identify the code that follows all the guidelines for preventing errors in a PHP script. Identify the security option settings to be included in the
more...
Advanced Business Communication Series

The Advanced Business Communication Series includes the following courses: Advanced Business Communication: Guidelines for Effective Communication Advanced Business Communication: Business Writing for Results Advanced Business Communication: Enhancing the Communication Message To review individual course descriptions, please return to the previous page and select the desired title(s).
more...
CIW Server Administrator Part 4 Servers

...149; Match features of HyperText Transfer Protocol (HTTP) messages with their functions. Edit a HTTP error message. Identify features of Web applications. Identify features of the Network News Transfer Protocol (NNTP) Service. Create an expiration policy for a news server. Enable user-based access to a news server. Audience The audience for
more...
CIW Internetworking Professional Part 2 IP Model

...dows 2000. Identify features of Internet Control Message Protocol (ICMP) error and query messages. Audience The audience for this course will apply to students involved in defining network architecture, identifying infrastructure components, and monitoring and analyzing network performance. They will also be responsible for the design and management of enterprise TCP/IP networks.
more...
WebSphere MQ Integration Message Broker

... a general overview of the WebSphere Business Integration Message Broker product. The course introduces the business and technical reasons for a message broker, and the main features of WebSphere Business Integration Message Broker are then outlined. Students are given a basic understanding of how the product works and what tasks can be done with it. Learn To
more...
Dir Database Integration Using DirXML Part 2 MS Exchange Synchronization

The is the second course in a four part series that covers the setup of the Exchange driver, the working of the preconfigured Exchange driver, and the customization of the Exchange driver. Learn To: o Identify the hierarchical units in Exchange Server. o Match the Exchange Server components with their functions. o Match the Exchange Server recipients with the situations in which they are
more...
Complete WebSphere MQ Essentials Curriculum

The Complete WebSphere MQ Essentials Curriculum includes the following courses: WebSphere MQ Essentials Introduction WebSphere MQ Integration Message Broker To review individual course descriptions, please return to the previous page and select the desired title(s).
more...
A 2003 OS Technologies Part 4 Network Fundamentals

...Protocol (SMTP), Post Office Protocol (POP), and Internet Message Access Protocol (IMAP). Identify features of Hypertext Markup Language (HTML). Identify features of Hypertext Transfer Protocol over Secure Sockets Layer (HTTPS). Identify features of the Secure Sockets Layer (SSL) protocol. Identify
more...
WebSphere MQ Essentials Introduction

...re described, as well as the function of the calls in the Message Queue Interface (MQI). The tasks for managing a queue manager, transaction support, and the system security features in WebSphere MQ are all introduced. Finally, this course explains how WebSphere MQ can be used as part of the communications infrastructure to connect application environments such as Lotus Notes, the Web,
more...
Complete WebSphere MQ Essentials Curriculm

The Complete WebSphere MQ Essentials Curriculum includes the following courses: WebSphere MQ Essentials Introduction WebSphere MQ Integration Message Broker To review individual course descriptions, please return to the previous page and select the desired title(s).
more...
Network Part 2 Protocols Standards

This is the second course in a three part series on the Network+ curriculum that begins with the OSI model. It also covers nerwork and application protocols and associated standards. It also introduces network services in particular, network addrssing and esolution, WAN technologies, remote access and finally covers TCP/IP troubleshooting utilities. Learn To: o Identify features of the Open
more...
WebSphere MQ Essentials Introduction

...re described, as well as the function of the calls in the Message Queue Interface (MQI). The tasks for managing a queue manager, transaction support, and the system security features in WebSphere MQ are all introduced. Finally, this course explains how WebSphere MQ can be used as part of the communications infrastructure to connect application environments such as Lotus Notes, the Web,
more...
IMS Essentials Curriculum

...It also covers data entry databases (DEDBs) and expedited message handling (EMH). This curriculum consists of three Skill Builder courses: IMS Essentials Part 1: IMS Database Manager IMS Essentials Part 2: IMS Transaction Manager IMS Essentials Part 3: DEDBs, Advanced IMS Systems, and DB2 Learn To See individual course descriptions for specific course objectives and scope.
more...
IMS Essentials Part 2 IMS Transaction Manager

...ut IMS Transaction Manager (IMS TM). The architecture and messages in IMS TM are introduced. You learn about the security issues and about protecting system integrity in IMS. In the IMS Transaction Message Processing section, both message and application processing are explained. Finally, Multiple Systems Coupling (MSC) and Intersystem Communication (ISC) are dealt with. This course is current
more...
IMS Essentials Part 3 DEDBs Advanced IMS Systems DB2

...ou learn about data entry databases (DEDBs) and expedited message handling (EMH). The Advanced IMS Systems section introduces DBCTL and the concept of data sharing in IMS. The Common Service Layer (CSL) architecture is explained. Finally, the relationship between IMS and DB2 is explained, including the IMS to DB2 attachment. This course is current to IMS v.8, but generally applicable to v.7 and
more...
WebSphere Studio 5 0 SOAP JavaBeans WSDL

...messages are used in Web Services applications. It then describes the fundamental operations of the Apache AXIS SOAP engine, the serialization framework in Apache SOAP, and how it can be customized to solve specific serialization issues. The course then offers instruction on how to use the Web Services Wizard of WebSphere Studio Application Developer to create a new Web Service from an existing
more...
Advanced Business Comm Guidelines for Effective Comm

...rn about giving guidelines for creating audienced-centred messages, and about the use of transitions. Learn To To identify the guidelines for developing your communication approach. To identify the steps in the communication process. To identify the problems that may occur in executive-level groups and teams. To identify the ways to troubleshoot group problems. To
more...
WebSphere Studio 5 0 SOAP JavaBeans WSDL

...messages are used in Web Services applications. It then describes the fundamental operations of the Apache AXIS SOAP engine, the serialization framework in Apache SOAP, and how it can be customized to solve specific serialization issues. The course then offers instruction on how to use the Web Services Wizard of WebSphere Studio Application Developer to create a new Web Service from an existing
more...
Advanced Business Comm Enhancing the Comm Message

...ective Business Communication course focuses on effective messages in letters and memos, intercultural communication, and communication with the media, and crisis communication. Students will cover the guidelines for writing effective messages. Students will learn about effective intercultural communication, how to deal with cultural diversity, communicating through the media, the effective
more...
Project Leadership Overcoming Obstacles

... Identify the components of sending a message. Identify the components of receiving a message. Simulation Overview: In this simulation, you will be meeting with Bruce Madison, Icon's Senior Product Development Manager. Bruce has been leading you through some management training sessions and developing your
more...
Netscape Communicator 4 6 User Fundamentals

This course prepares the learner to locate, obtain and exchange information using Netscape Navigator.
Learn To:
Explore the Internet Environment.
Identify Netscape Navigator Characteristics.
Identify Navigator Advanced Features.
Identify Netscape Messenger.
Audience:
This course is intended for Novices in terms of the Internet's features and capabilities, but need to learn to
more...
Web Site Security Messaging Servers Viruses

... risks and measures. Students will learn how to implement message security via Pretty Good Privacy (PGP), a de facto messaging security standard. They will also learn how to identify and minimize security risks associated with Java, CGI scripts, and HTTP servers. Finally students will receive a detailed overview of Internet-transmitted viruses, virus prevention, and antivirus programs.
more...
Moving from Technical Professional to Mgr Series Managing Personnel

...tion channels. Identify options for communicating your message. Identify barriers to communication. Identify strategies for overcoming communication barriers. Identify guidelines for holding effective team meetings. Identify guidelines for effective team management. Identify factors that contribute to stress and burnout. Identify ways to tackle the symptoms of stress.
more...
Implementing Managing MS Exchange Server 2003 Securing

...ey aspects of security updates.
Identify key aspects of message filtering.
Identify the steps involved in detecting unsolicited commercial e-mail messages.
Enable connection filtering in Microsoft Exchange Server 2003.
Identify guidelines for securing mailboxes.
Create and apply recipient and sender filtering.
Identify guidelines for removing viruses from e-mail.
Identify key
more...
Designing a MS Exchange Server 2003 Organization Infrastructure

...rals.
Identify the types of network topologies used for message flow.
Identify considerations for planning connectors between routing groups.
Identify features of different connector types.
Identify design considerations when planning connector costs.
Identify guidelines for providing fault tolerance between routing groups.
Identify considerations for planning server roles for a
more...
Designing a MS Exchange Server 2003 Organization Connectivity

...r connectivity.
Identify considerations for designing a message routing strategy.
Identify considerations for designing a messaging connector strategy.
Identify the sequence of steps involved in the deployment process.
Identify considerations for understanding the existing network environment.
Identify factors to consider when collapsing Microsoft Exchange Server 5.5 sites.
Identify
more...
Oracle Application Server 10g Administration II Part 4

...plication Server Control.
Identify features of log file message correlation.
Sequence the steps to start the Log Loader.
Identify the options that enable you to search and view log repository.
Identify the options that enable you to update, purge, and change the properties of the Log Loader.
Identify effects of various Log Loader problems.
Sequence the steps to configure Oracle HTTP
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From Serebra Learning Corporation
The Art of Global Communication
... without thinking too much about the target audience, the message to be communicated, and a host of other information? Communication is too important to be left to chance. The subtleties of language, expressions, and gestures all enrich the content of what you are saying. Of course, when you're communicating on a global scale, you need to be sure that what you're saying--and the way you say
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Initiating Outbound Sales Calls
Fifteen seconds doesn't sound like very much time, does it? As an inside sales consultant, you will have a lot riding on what happens in those few seconds. That is usually all the time you have to make a solid, positive impression on your customer. Knowing how to initiate an inside sales call is a key to your success. In this course, you will learn the strategies for dealing with voice mail and
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Internal Consulting Skills
...bout your ability to communicate. If you fail to get your message across to other people, your ideas will be lost, and even your best plans will fail. Fundamentally important are your abilities to communicate effectively, manage meetings more successfully, present your findings with clarity and impact, negotiate your way to a desired outcome, and manage all internal projects to time and budget.
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Communicating Clearly Write to be Understood
Communicating Clearly: Write to be Understood, is the first of four courses in this curriculum. After the completion of this course you will be able to recognize when writing is appropriate, list the questions in determining a key message, recognize communications that are clear and error free and identify techniques for developing common types of business document. The PrimeCommunication
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Communicating Clearly Speak to be Heard
Communicating Clearly: Speak to be Heard, is the second of four courses in this curriculum. After the completion of this course you will be able to define the steps in the communication process, match the situation and recipient to the most appropriate delivery method and environment, and identify ways of delivering a message so that the meaning is understood. The PrimeCommunication curriculum
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Presenting to Succeed
...hings in common: a presenter, an audience, a venue, and a message. This course concentrates on showing how each of these vital elements has to be taken into account when preparing a presentation. Presenting is a skill that needs to be learned and practiced, starting with how you prepare, and you will be shown a simple but powerful method for selecting the right content, and then structuring it.
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Delivering Your Message
...ke and what you say. This course is about delivering your message, and the techniques you need to do this. First of all, you have to make a positive first impression on your audience members by how and where you stand, by your appearance, and how you look at them. Then, you must lead your audience through your message, referencing what is important through the language you use, and the physical
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The Basics of Listening
...message when someone talks to you? If you have problems receiving information that is verbally communicated, this is the course for you. This course will familiarize you with the communication and listening processes, and how listening functions within communication. You will discover the factors and variables that influence communication and listening and learn strategies to overcome weak
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Listening for Comprehension
...is course teaches you how to comprehend verbal and visual messages to maximize your understanding of others. Because this course teaches listening skills, certain sections of this course deviate from standard SkillSoft courses by presenting audio and audio cues without accompanying text. You will require audio to take these sections of the course. A person at all levels of an organization. It
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Optimizing Email at Work
In today's business world, e-mail is used to do everything from processing orders to supplying information. Because of the limitations of telephone communication when people who are very busy or sometimes in different time zones work together, e-mail use is on the rise in U.S. E-mail offers a plenitude of new opportunities for business, but understanding how to properly use it is essential in
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E-mail as a Marketing Tool
How can you find new customers? How can you build stronger relationships with new and existing customers? How can you boost sales of your company's products and services? This course will provide you with useful strategies to help you incorporate electronic mail into your marketing approach. Learn how to communicate effectively with your customers through e-mail. You and your company will benefit
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The Process of Interpersonal Communications
It is almost impossible to be productive in today's business environment without being an effective communicator. This is particularly true if achievement of your goals depends on your ability to influence others. You need to be able to communicate your ideas, instructions, thoughts, and feelings accurately. This is not as easy as it may seem, and ineffective communication is often at the core of
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Communicating Successfully Speak Without Talking
This course uses examples to demonstrate how body language can affect the meaning of the message being communicated. Non verbal signals are introduced to improve the participant's managerial communications skills. All levels of professionals who supervise the performance of other staff members.
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Overview to Effective Business Communication
Calvin Coolidge said, "No one ever listened themselves out of a job." Furthermore, you could say that "No one ever communicated themselves out of a job." Understanding business communication is foundational to being an effective administrative support professional. Learn about the business communication process and techniques for effective communication such as listening effectively and sending
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Using SOAP
To understand how to create SOAP documents that support web services Application and web developers wishing to attain competency in developing web services using the main web service technologies SOAP, WSDL, and UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies
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Web Services Security
To understand how to use the various specifications developed for web services security Application and web developers wishing to attain competency in developing web services using the main web service technologies SOAP, WSDL, and UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies
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Interviewing and Hiring Practices
This course is intended to teach learners how to exercise sound judgment in the hiring and interviewing process. Not many companies nowadays specify discriminatory characteristics either directly or openly in an advertisement, unless these are required by a bona fide occupational qualification. Your advertising medium, the questions you ask on forms, what you discuss in company publications, and
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Visual Basic 6 0 Advanced Enterprise Client Server Dev Part II
...ur Visual Basic client/server applications. The Microsoft Message Queue provides asynchronous communications capabilities to an application, allowing it to overcome disruptions caused by server or network failure. The Microsoft Server Cluster masks server failure by spreading its responsibilities and workload among multiple systems to provide maximum server uptime. Related Exam: Microsoft Exam
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Object-Oriented Analysis and Design with UML Analyzing the System
To show how to specify object interaction in the UML and to identify associations and inheritance between classes Web developers
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Exchange Server 2003 Configuration for Management
To outline how to configure Exchange Server 2003 for server, performance, and message management Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Exchange Server 2003; learners preparing for MCSA certification exams
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Firewalls and Access to Internal Resources with Microsoft ISA Server 2000
To describe securing the ISA server and explain publishing IT Professionals including web administrators, network administrators, and security administrators but not network architects
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Administering BizTalk Server 2000
To administer and manage BizTalk Server 2000 IT professionals and administrators seeking to gain competency in the use of Microsoft BizTalk Server 2000; candidates for Microsoft exam 70-230: Designing and Implementing Solutions with Microsoft BizTalk Server 2000, Enterprise Edition
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Automating System Tasks and Backup Strategies
To administer Linux system tasks and implement suitable backup strategies and schedules Students wishing to acquire the basic skills required as a Linux system administrator
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OS 390 MQ Series
...lists, process definitions, channels and storage classes, message groups, priorities, and persistence. The Message Queue Interface (MQI) is examined in depth and all-important calls are covered. The student learns how programs can open a queue, put and get messages, commit and back put units of work. The fundamentals of using of triggering is examined, and the course concludes with some topics
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JES2 Job and Device Control I
...equired to find more information about a given command or message. Several JES2 commands will be described including commands to perform the following tasks: display the status of one or more jobs; hold, release, or cancel jobs in the JES2 queues; display the status of JES2 devices and queues; control JES2 readers and printers; and control the setup specifications of a JES2 printer. Students
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Electronic Commerce Security Issues
This course describes the technologies of ecommerce, including electronic commerce security issues and electronic payment systems. Also presented are business strategies for electronic commerce, including branding and technology-enabled relationship management. The course ends with a discussion of topics that are important to e-commerce but are neither business nor technology issues. These topics
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TCP IP Services
In this WestNet e-Learning module, we explore some common Transmission Control Protocol/Internet Protocol (TCP/IP) services, including Domain Name System (DNS), Internet Control Message Protocol (ICMP), and Internet Group Multicasting Protocol (IGMP), among others.
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Transport Layer Protocols
In this WestNet e-Learning module, we will explore Transport Layer protocols. These protocols are responsible for getting messages across a network using the services of the Network Layer.
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How to Build a Computer Network
This WestNet e-Learning module reviews the major concepts presented in this course and shows how they work together in several real-world situations. You will also learn how one local area network (LAN) connects to another, with particular attention to Internet connectivity.
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SNMP MIBs and RMON
To identify the methods by which data is collected and distributed for network management and the form that those messages take Network managers, administrators, and technical support personnel who require an insight into the protocols most widely used in network management
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Encryption Technologies
To discuss techniques for encrypting information Network administrators, firewall administrators, systems administrators, application developers, and IT security officers
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Frame Relay Signaling and Applications
To introduce the various Frame Relay signaling mechanisms and applications Technical professionals; IT and business managers who need to learn about wide area network technologies; students investigating or researching telecommunications technologies; nontechnical business managers, project managers, and end-users who require information on the capabilities of communications technologies to make
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Adding Users to Cisco CallManager
To explain how to use Cisco CallManager to add users, associate devices to users, and customize Cisco IP phones IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)
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VoIP Signaling and H 323 Call Control
To identify the role of signaling and call control in a VoIP network, configure H.323 gateways and gatekeepers, and identify the various commands used to monitor and troubleshoot H.323 IT professionals responsible for preparing, configuring, and maintaining a voice and data network; candidates preparing for the Cisco Certified Voice Professional certification (CVOICE 642-432)
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Cisco ISCW 1 0 IPSec VPNs
To recognize how IPSec VPNs operate and configure a site-to-site IPsec VPN Network administrators; network engineers; network managers; systems managers; network designers who wish to validate their ability to install, configure and troubleshoot converged local and wide area networks with 100 to 500 nodes
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Cisco BSCI 3 0 BGP for Enterprise ISP Connectivity
To enable you to describe BGP concepts and terminology, and the processes of BGP implementation for enterprise ISP connectivity Candidates for Cisco CCNP, CCDP, CCIP, and Cisco CCIE Routing and Switching and CCIE Communications and Services certifications; network administrators, technicians, and senior network support staff who are responsible for implementing and managing network environments
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Configuring Media Resources and Adding Users
To configure and manage media resources in Cisco CallManager and add users and use Cisco CallManager to configure user options and settings for Cisco IP Phones in an IP Telephony network. IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)
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Oracle 11i Personalization of Forms and OA Framework Pages
To personalize forms and Oracle Applications (OA) framework pages Technical consultants; functional implementers; system analysts and any individual who is responsible for implementing and managing the 11i E-Business Suite
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Oracle 11i Personalization of Forms and OA Framework Pages
To personalize forms and Oracle Applications (OA) framework pages Technical consultants; functional implementers; system analysts and any individual who is responsible for implementing and managing the 11i E-Business Suite
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Oracle-Supplied Packages and DBMS_SCHEDULER
To use Oracle-supplied packages Database administrators, application developers, and database operators
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Introducing Outlook 2002
To provide an overview of the basic communication capabilities and organization features of Outlook 2002 Anyone wishing to gain a basic understanding of Microsoft Outlook 2002, candidates for MOUS certification, and end-users seeking competence in the use of Microsoft Outlook 2002
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Instant Text and Unified Messaging in Outlook 2007
...re that allows you to set access permissions for specific messages. Setting these restrictions secures your sensitive information against forwarding, printing, and copying. In addition, when used with an Exchange Server, Outlook 2007 provides you with a comprehensive messaging approach, including instant and text messaging to mobile devices. It also allows you to receive and listen to voice
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Sending and Receiving Messages in Outlook 2003
To demonstrate how to send and receive messages in Outlook 2003 Personnel at all levels of the enterprise; end-users seeking competency in the use of Microsoft Outlook 2003; end-users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003; end-users seeking basic IT certification, such as ECDL, ICDL, IC3, or an equivalent
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Microsoft Office 2000 - Advanced Access
To provide an introduction to the core concepts of Microsoft Access 2000 and the skill areas of modifying and enhancing a table, a form, working with Access tools, and integrating Access with the Web End-users seeking to become familiar with Microsoft Access 2000; end-users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Access 2000 at Core level
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Microsoft Office 2000 - Beginning Outlook
To describe how to use Outlook 2000 in the integration of desktop applications and to show how Outlook 2000 can be used in most organizational and communications tasks Anyone wishing to gain an understanding of Microsoft Outlook 2000, candidates for Microsoft Office Specialist certification, and end-users seeking competence and proficiency in the use of Microsoft Outlook 2000
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Microsoft Office 2000 - Advanced Outlook
To describe how to use Outlook 2000 in the integration of desktop applications and to show how Outlook 2000 can be used in most organizational and communications tasks Anyone wishing to gain an understanding of Microsoft Outlook 2000, candidates for Microsoft Office Specialist certification, and end-users seeking competence and proficiency in the use of Microsoft Outlook 2000
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Customizing E-mail Views Navigation and E-mail Accounts in Outlook 2003
To demonstrate how to customize e-mail, views, and navigation and configure additional e-mail accounts in Outlook 2003 Personnel at all levels of the enterprise; end users seeking competency in the use of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003
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Lotus Notes 6 End User Using Notes and Notes Mail
To introduce the learner to Lotus Notes 6 and its features Anyone wishing to use Lotus Notes 6; end users wishing to work with the Notes client, Notes Mail, and iNotes
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Fundamentals of Internet Explorer 6
To provide an overview of the fundamental navigation, saving, printing, help, mail, and media features of Internet Explorer 6 End users; individuals interested in learning how to use the Internet Explorer application
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Microsoft Outlook 98 Basic
The Microsoft Outlook 98 Basic course introduces you to the basic features of Microsoft Outlook98, which is an integrated information management program that helps you communicate with others and organize your personal and business information. As you work through each unit in the course, you will learn how to create and send electronic mail (also called e-mail), respond to e-mail messages,
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America Online 9 0 Optimized
The America Online� Service 9.0 Optimized course introduces the AOL service and teaches how to connect to and navigate the Web using the America Online service. The course will cover using help, downloading files and adding Web pages to AOL Favorites. It also includes how to use e-mail, AOL Instant Messenger, and chat rooms. Other topics include adding screen names, setting Parental
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Surf and Communicate with the Internet
This course will provide users information on the Internet and on how to surf and navigate the Web. It will also provide how to communicate on the Web using e-mail. A computer user with some computer experience, but has little or no exposure to surfing and communicating on the Internet.
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ECDL ICDL 4 Module 7 Information and Communication - Introducing Outlook 2003
...messages in Outlook 2003. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in the use of web browsing and e-mail applications; end users wanting to attain competency in using Microsoft Internet Explorer 6 and Microsoft Outlook 2003; end users wanting to attain ECDL or
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Communication Skills: Effective Writing


MAXIM TRAINING The written word remains one of the most common forms of communication at work, yet it frequently fails to achieve the required RESULTS. To be able to write effectively is now even more important in the electronic age of word processing and e-mail. If the medium is efficient the message should be too!! "Effective Writing" gives you a range of practical techniques for writing
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Face to Face Communications : Active Listening


Communicating clearly is an essential business skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course will help you sharpen up your active listening skills. It will help you give and receive the right message and make the most of every conversation you're involved in. Developing excellent communication skills requires investment,
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Phone Skills : Taking and Leaving Phone Messages


In today's world the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It will help you identify what makes an effective phone message and give you guidance on giving and taking messages that people can act on successfully.
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Presentation Skills : Visual Aids


The thought of giving a presentation can turn the most rational person into a nervous wreck. But in business, presentations are superb opportunities to put your point across, to get people on your side, and to persuade people to act! This course will help you develop a presentation with impact that makes the most of these opportunities. It will guide you in designing and creating visual aids that
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Writing Skills : Simple, Powerful English


vClear writing demonstrates clear thinking and in business writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results with written communication and on increasing your effectiveness in black and white. It will help you choose simple, powerful words that make your message crystal clear. Whether you're writing to take care
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Writing Skills : Introduction to Clear Layout


Clear writing demonstrates clear thinking and in business writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results with written communication and on increasing your effectiveness in black and white. It will give you tips and hints on creating documents that are attractive, to-the-point and easy to read. Whether you're
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Writing Skills: Writing Direct Mail


Clear writing demonstrates clear thinking and in business writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results through direct mail. It gives guidelines on planning and structuring your mail shot, examines the language you choose to enhance your message and gives tips and hints on effective follow up. Whether you're
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Face to Face Communications : Non-verbal Communication


Communicating clearly is an essential business skill. The best ideas in the world can only be transformed into realities when they're shared and understood. This course will help you sharpen your communication skills. It will show you how to interpret other people's body language and tone, ensuring that you receive the right message. It will also help you to develop an awareness of the signals
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Preparing Presentations


Learn how to prepare for presentations successfully Giving presentations is one of the most daunting and unpopular tasks we face. Experienced managers and even experienced speakers often dread the prospect of speaking in public. For most of us, giving presentations does not come naturally. The key to successful presentations lies with effective PREPARATION. Being well prepared maximises your
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Effective Email Series: Send the Right Message


The speed of communication is increasing beyond belief, and e-mail has revolutionised the way we operate. We have the power at our fingertips to communicate instantly - to hundreds of people - wherever they maybe. But writing quickly doesn?t mean the same as communicating effectively. A hasty e-mail can annoy, confuse or fail to impress. Anyone can click the buttons, but making e-mail "click"
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IMS DC Programming II
This course expands on the concepts developed in IMS/DC Programming I, and further helps new IMS/DC developers to maintain existing systems or develop new IMS/DC systems. Areas of interest include MFS features and facilities, terminal message switches, and program-to-program message switches. Some tips to debug your online application program, and some current and future trends in IMS/DC
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Introducing TCP IP
The Introducing TCP/IP WBT is the first course in the Working with TCP/IP curriculum. This course familiarizes the audience with the fundamentals of TCP/IP, such as its various features, architecture, installation procedures, network support, and maintenance. The course also discusses installation, configuration, and maintenance of WINS server as well as the Domain Name System. Network
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TCP IP Protocols Network Management
This course describes various TCP/IP protocols, such as ARP, ICMP, and POP. The course also covers managing the network using SNMP and also securing the network. Network administrators who have prior experience in installing and configuring TCP/IP.
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IP Protocol Suite
...verse Address Resolution Protocol (RARP) and Internetwork Message Control Protocol (ICMP). Lesson 2 identifies the Transport Layer components: Transmission Control Protocol (TCP) for connection-oriented transmissions and User Datagram Protocol (UDP) for connectionless transmissions. Lesson 3 discusses a few of the upper layer applications used for e-mail Web services administration and file
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Advanced Business Communication: Enhancing the Communication Message
...ective Business Communication course focuses on effective messages in letters and memos intercultural communication and communication with the media and crisis communication. Students will cover the guidelines for writing effective messages. Students will learn about effective intercultural communication how to deal with cultural diversity communicating through the media the effective handling
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IBM IMS Essentials Part 2: IMS Transaction Manager
In IBM IMS Essentials Part 2: Transaction Manager you learn about IMS Transaction Manager (IMS TM). The architecture and messages in IMS TM are introduced. You learn about the security issues and about protecting system integrity in IMS. In the IMS Transaction Message Processing section both message and application processing are explained. Finally Multiple Systems Coupling (MSC) and Intersystem
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IBM IMS Essentials Part 3: DEDBs, Advanced IMS Systems, and DB2
In IBM IMS Essentials Part 3: DEDBs Advanced IMS Systems and DB2 you learn about data entry databases (DEDBs) and expedited message handling (EMH). The Advanced IMS Systems section introduces DBCTL and the concept of data sharing in IMS. The Common Service Layer (CSL) architecture is explained. Finally the relationship between IMS and DB2 is explained including the IMS to DB2 attachment. This
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IBM WebSphere MQ Essentials Introduction
This course is designed to provide a technical introduction to WebSphere MQ. It identifies the major benefits of WebSphere MQ on application design and lists the platforms on which WebSphere MQ is supported. The basic components and structure of WebSphere MQ are described as well as the function of the calls in the Message Queue Interface (MQI). The tasks for managing a queue manager transaction
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IBM WebSphere Business Integration Message Broker Fundamentals
The purpose of this course is to provide learners with a general overview of the WebSphere Business Integration Message Broker product. The course introduces the business and technical reasons for a message broker and the main features of WebSphere Business Integration Message Broker are then outlined. Students are given a basic understanding of how the product works and what tasks can be done
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IBM WebSphere MQ Essentials System Administration I
This course begins with WebSphere MQ installation and Queue Manager configuration. WebSphere MQ queues and commands are also introduced. The MQI is discussed in brief. Learners are stepped through triggering. Integrity message persistence and recovery are also covered. Distributed queue management is one of the major benefits of WebSphere MQ and this course covers the key concepts.
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