Online Message eLearning

Excel 2002 Advanced ...g Data Validation Specifying Settings Creating An Input Message Error Alerts Verifying Validation Checking & Reviewing Data Creating A PivotTable Report The PivotTable Toolbar PivotTable Options Applying An AutoFormat Modifying A PivotTable Report Making A PivotTable Report Available On The Web Lesson 4: Workgroup Related Functions Introduction Lesson Objectives Sharing A  more...

Outlook 2002 Volume 1 and Volume 2 ... Folders In Outlook Conclusion Lesson 3: Organizing Messages & Connection Settings Introduction Lesson Objectives The Organize Tool Using Folders To Organize Your Messages Color Coding Your Messages Using Views To Organize Your Messages Junk E-Mail Finding Items Using The Advanced Find Feature AutoComplete Addressing Accessing Help Outlook 2002 Email Introduction Setting Up  more...

Powerpoint 2002 Advanced ...Comments Sending A Presentation For Review Addressing A Message Flagging A Message Attaching Linked Files Merging Changes The Revisions Pane Applying Revisions Unapplying Revisions Moving Between Revisions Deleting A Comment Completing The Review Removing Markup Web Page Preview Saving A File As A Web Page Publishing Options Modifying Appearance Of Controls Optimize Browsers  more...

Communicating Vision ... is engaged and everyone understands and internalizes the message. Effective leadership communication gives purpose and meaning to the work that people do. Leaders should strive to communicate vision with a sense of integrity, building trust as an individual and as a leader. This course provides a general introduction to vision communication, including its nature and its purpose. You will be  more...

Becoming a Manager Leading and Communicating Becoming a Manager: Leading and Communicating Employees want decisive leadership from their managers. Organizations, too, need their managers to be clear about their objectives, and how their teams can achieve them. As a new manager, it is important that you understand that leadership is about giving direction, but it is also crucial that you realize that it also involves trusting and  more...

Connectors Transport Rules and Message Compliance in Exchange Server 2007 ...Message Compliance in Exchange Server 2007 Microsoft Microsoft Certified Technology Specialist Exchange Server 2007, Configuration (Exam 70-236) The SMTP protocol is the primary protocol used to relay e-mail messages between servers on the Internet. Since most e-mail systems are connected to the Internet, it is important to understand how SMTP is configured in Exchange Server 2007. This  more...

Discover Outlook 2007 Level 3 ...s Create A Contact Create A Contact From A Mail Message The Contact Form The General Page The Details Page The Activities Page The Certificates Page The All Fields Page Manage Contacts Add A Contact Edit Contact Details Categorize A Contact Organize Contacts Sort Contacts Find A Contact Communicate  more...

Discover Outlook 2007 Level 2 .... WORK WITH E-MAIL INFORMATION Organize E-mail Messages Flag A Message Print A Message Save A Message Save An Attachment Save A Draft Message Move Or Delete A Message Use Color Categories Sort Messages Search For Messages Manage E-mail About Rules Create & Use Rules Filter Junk E-mail Junk Mail Filtering  more...

Discover Outlook 2007 Level 1 ...mail E-mail Addresses Create & Send E-Mail Messages Send An E-Mail Message Netiquette Format A Message Add & Send An Attachment E-mail Options E-mail Signatures Spell-checking, Grammar, & Auto Correction E-mail Themes & Stationery Use E-mail Themes Message Sending Options Specify E-mail Options Receive E-mail  more...

Discover Access 2007 Level 1 Discover Access 2007: Level 1 Microsoft Discover Access 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Access 2007. Access 2007 builds on the database capabilities of previous versions of the software program to provide powerful tools that enable you to organize and manage database information as well as create your own custom applications. In Discover  more...

Business Grammar Sentence Construction ...oes a run-on sentence, which can blur the meaning of your message and cause the reader to be confused and even annoyed. In this course, you'll review basic sentence construction, including how to develop sentences that are logical, clear, and powerful the basis of any sound business document. The course examines the parts of a sentence the subject and predicate, for example and distinguishes  more...

Effective Intergender Relationships ...rsations, and often the meaning they interpret is not the message the speaker intends. It's almost as if the two genders speak different dialects. And, in fact, that's nearly the case. Communication confusion and breakdown between men and women at work can lead to inefficiency and expensive business errors. This course explains the differences in the language and communication behavior of men  more...

Business Writing Know Your Readers and Your Purpose ...Purpose To write effective and appropriate business messages, you need to know your readers. Are you addressing multiple readers or a single reader? How much knowledge do your readers have of your subject, and what issues concern them most? These are just some of the questions to consider before you start writing your message. Closely tied with knowing your readers is knowing your purpose  more...

Business Writing Editing and Proofreading ...e sending it. But have you ever distributed a document or message only to find later that you forgot to include a key point or correct an embarrassing spelling error? Reviewing is a crucial stage in the writing process. It entails editing for clarity, tone, accuracy, and completeness, and also proofreading for spelling mistakes and grammatical errors. Carelessness reflects badly on you, your  more...

Interpersonal Communication Targeting Your Message ...Message Author and communication expert Anthony Robbins once said, 'To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.' In other words, understanding who you're talking to is as important as understanding what you're trying to communicate. Additionally, it is  more...

Using E-mail and Instant Messaging Effectively ... rapidly than ever before. But how do you ensure that the messages you are sending are effective, acceptable, and will be taken seriously? The use of proper e-mail etiquette is the cornerstone for ensuring your message gets across quickly, appropriately, and concisely. This course covers the basic requirements for using e-mail to communicate effectively. Specifically, you will be introduced to  more...

Addressing and Redistributing E-mail ...ctive as dialing the wrong number on the phone, leaving a message anyway, and expecting a return call from the right person. This course covers the techniques for addressing and redistributing e-mails appropriately. Specifically, you will be introduced to the best practices for deciding who to send e-mails to, and how to flag e-mails appropriately. The course also covers proper etiquette for  more...

Outlook XP Proficient Expert ...d E-Mail - Send An E-Mail - Netiquette - Formatting A Message - Send An Attachment E-Mail Options - Themes & Stationery - Use Signatures - Set E-Mail Options Receive E-Mail - Retrieving Messages - Open E-Mail Messages - Reply To A Message - Forward A Message Manage & Organize E-Mail - Print A Message - Save A Message - Save An Attachment - Message Drafts - Move &  more...

Facilitative Tools and Formats Offering Options Facilitative Tools and Formats: Offering Options Looking for some alternatives to the standard work group format? Need to take a different approach to getting a problem resolved? Want to hold a meeting and no one's in the office? If any of these situations sound familiar, this course will provide you with some choices to meet your needs. In this course, you will explore alternatives to the  more...

Recovering from Business Crises Recovering from Business Crises The crisis is contained and being effectively managed. Now it's time to move on. The first steps deal with communicating--to your employees and to the outside world. How and what you communicate can have significant repercussions. Miscommunication, or misleading communication, can actually lead to another kind of crisis. With the right intentions and actions,  more...

Negotiation Essentials Communicating ...d this means not only being clear in how you deliver your message but also ensuring the other party feels understood. You need to actively and skillfully create a connection with the person you're negotiating with. Otherwise, you won't ever reach an agreement. This course describes ways you can communicate effectively in a negotiation. It discusses how to set the tone for a negotiation, make an  more...

Sales Communications Essentials ...ive, you need to master how to craft and communicate your message. "Sales Communications Essentials" will help you cultivate the skills to successfully send your sales message. Think about it: sales professionals act as counselors by helping customers bring clarity to their wants and needs; act as persuaders, impressing customers with the value of offerings to fulfill their wants and needs; act  more...

The Impact of Situation Style When Communicating with Diplomacy Tact The Impact of Situation & Style When Communicating with Diplomacy & Tact Communicating with diplomacy and tact is more than a skill. It requires an awareness of your environment and style, and an ability to adapt to different situations. In this course, you'll see how conversations with different people in different situations can impact how you deliver your message, in terms of respect and  more...

Strategies for Communicating with Tact Diplomacy ...blish trust and rapport in relationships while delivering messages effectively. However, it's often pushed aside by good intentions cloaked by gut reaction and misinterpretation. This course provides techniques you can use to navigate through conversations in a way that shows sensitivity and respect for others. As well as exploring what you should say, the course shows you how you can use  more...

Securing Managing a WCF 4 Application with C 2010 ... how to implement security features such as transport and message-level security, and authentication, authorization and impersonation in a .NET Windows Communication Foundation (WCF) application. It demonstrates how to enable WCF applications to implement ASP.NET security features. It covers how to use features such as tracing, logging, and performance counters to monitor a WCF application. It  more...

WCF 4 Contracts Behaviors Data Management Using C ...n Foundation (WCF) service contracts, data contracts, and message contracts according to the requirements of a WCF application. It details the roles of channels and how to choose an appropriate binding for an application. It also covers how to implement different data serialization and encoding options and shows how to use service, operation, and custom behaviors to manage and optimize a WCF  more...

The Voice of Leadership The Power of Leadership Messaging ...resent yourself to others can determine the power of your message and how it reflects on you as a leader. One of the keys to developing your leadership message is establishing credibility. You must always do what you say you'll do. Powerful leadership messages have distinct qualities, and leaders who learn how to deliver these messages are much more likely to persuade their audiences. This  more...

CISSP Domain Cryptography ...yptography has been used for thousands of years to secure messages, identities, vital information, and communications mechanisms. This course covers the invention of cryptography, the use of algorithms and ciphers, and the secure mechanisms used for message authentication and certificate authority. This course guides you through the Common Body of Knowledge (CBK) recommended by the  more...

Delivering a Difficult Message with Diplomacy Tact ...Message with Diplomacy & Tact Delivering a difficult message can be one of the most challenging things you do in a professional environment. It can bring anxiety, as you are faced with addressing an uncomfortable issue, and stress at the thought of the conversation's potential to result in a situation of high emotions. This course explores the skills needed to help you effectively plan  more...

Cisco IINS 1 0 Cryptography Encryption Digital Signatures ...o touches on the major hashing algorithms that use Hashed Message Authentication Code (HMAC), and the digital signature technologies that are widely used in modern computing and networking. It also describes some of the real-world implications of using various algorithms and technologies. The principles behind asymmetric encryption and provides examples of major asymmetric encryption  more...

Cryptography ...yptography has been used for thousands of years to secure messages, identities, vital information, and communications mechanisms. This course analyzes the invention of cryptography, the use of algorithms and ciphers, and the secure mechanisms used for message authentication and certificate authority. And the course examines electronic security measures and the hacking tools that can be used to  more...

Exchange Server 2010 Transport Rules Message Compliance Security ...Message Compliance & Security Microsoft Microsoft Certified Technology Specialist Exchange Server 2010, Configuration (Exam 70-662) As e-mail is now the most popular form of business communications, messages that contain sensitive information need to be protected. Information Rights Management (IRM) can provide protection for messages both online and offline. Messages can be protected  more...

Exchange Server 2010 Message Transport ...Message Transport Microsoft Microsoft Certified Technology Specialist Exchange Server 2010, Configuration (Exam 70-662) The SMTP protocol is the primary protocol used to relay e-mail messages between servers on the Internet. Since most e-mail systems are connected to the Internet, it is important to understand how SMTP is configured in Exchange Server 2010. This course discusses the  more...

Cisco Route 1 0 EIGRP Authentication Advanced Feature Implementation Cisco Route 1.0: EIGRP Authentication & Advanced Feature Implementation Cisco Cisco Certified Design Professional (CCDP ) 642-902 Implementing Cisco IP Routing (ROUTE) v1.0 Security is an important part of any network and should be extended to the routing protocol by implementing neighbor authentication. Without this authentication, unauthorized or deliberately malicious routing updates can  more...

Public Speaking Strategies Confident Public Speaking ...nce. No matter how much time you've spent perfecting your message, no one will hear it if you are unable to engage your audience, handle on-the-spot challenges, and avoid being disrupted by nerves. This course looks at the methods you can employ to deliver an effective speech, such as making a good first impression and building rapport with your audience. The course also provides effective  more...

Sales Communication Techniques Simulation Sales Communication Techniques: Simulation You have recently begun working as a sales representative for Clinical Protocols Software (CPS), Inc. CPS makes utilization review software. Your job is to sell a software product called Procedure Protocols Plus. CPS designed this product for managed care companies to use to evaluate proposed surgeries and make hospital length-of-stay  more...

Formatting and Managing E-mail in Outlook 2007 ...ook 2007 allows you to quickly organize and format e-mail messages using easy management and time-saving tasks. Outlook 2007 provides formatting features that can be applied to an e-mail message as it is being created, and also includes management tools to find and sort messages quickly. This course demonstrates how to use the various formatting features, and also explores such e-mail message  more...

WCF Contracts Behaviors and Data Management ...n Foundation (WCF) service contracts, data contracts, and message contracts according to the requirements of a WCF application. It details the roles of channels and how to choose an appropriate binding for an application. It also covers how to implement different data serialization and encoding options and shows how to use service, operation, and custom behaviors to manage and optimize a WCF  more...

Securing and Managing a WCF Application ... how to implement security features such as transport and message-level security, and authentication, authorization and impersonation in a .NET Windows Communication Foundation (WCF) application. It demonstrates how to enable WCF applications to implement ASP.NET security features. It covers how to use features such as tracing, logging, and performance counters to monitor a WCF application. It  more...

Basic Presentation Skills Delivering a Presentation ... structured what you want to say, but if you deliver your message in a monotone while standing stiffly, you're probably not going to captivate the audience. Having diligently prepared for your presentation, you need to make sure that your delivery is engaging. You need to communicate your enthusiasm to the audience if you want them to be enthusiastic about your ideas. At the same time, you must  more...

Preparing to Communicate Effectively at the C Level ... decision-making, but don't know how best to deliver your message. In order to make the most of your communication with the "C" level, you need to be prepared. This course helps you shape and clarify your message, outlines the principles you should follow when approaching communications with senior executives, and provides important tips on how to build credibility with the "C" level. It also  more...

Techniques for Communicating Effectively with Senior Executives ...ilures? What if you've got only a few minutes to get your message across? This course provides direction on how to carry out executive-level communications in both formal and informal settings. It also explores different communications media and how they might be used to convey your message to senior executives. Finally, the course recognizes the different reasons why you might communicate with  more...

Getting More From Books: Intro to Literary Analysis ...l learn to become an active reader and explore any book`s message, plot, characters, structure, language, themes and more. You`ll also learn how to identify and interpret traditional literary devices such as foreshadowing and symbolism. Unlike typical literature courses that fixate on terminology and "correct" interpretations, this course focuses on your experience as a reader, making literary  more...

So You Want to be a Technical Writer! ...act with each other and the instructor through discussion message boards and optional online chats. Students will also receive a weekly mailing containing the best World Wide Web sites where they can explore information about technical writing careers or related issues. Working with Kathryn Roosa, each student will focus on the areas most applicable to their level of experience, chosen field,  more...

Legal Research and Writing ...nts and instructor through the classroom setting, e-mail, message board, chat rooms, or phone. Attendance at the live chat is not mandatory, but it has been found to be enjoyable by the students and a great way to interact with the professor and classmates.POLICIES AND PROCEDURES: Exams and projects are graded on a scale of 100 with 73 or above being satisfactory or at the 2.0 GPA level. An  more...

Comprehensive Medical Transcription Training Our MT Program is a complete and comprehensive online medical transcription course that takes 6 months to complete. All necessary materials needed to take this course are included with the exception of a medical dictionary (required for the course), including foot pedal and its software to operate it (to do the dictation). Please Print Out And Read This Information Carefully Our Medical  more...

Health Care Reporting and Presentations This is a complete and comprehensive course on creating and communicating health care information in a clear, concise presentation form. This 6-week course will prepare you very well to communicate with your supervisors, board members, and peers. You will review the basics of who, why, and HOW of effective reporting and presenting. In brief, it covers: Reviewing the Basics: ? What?s My Message?  more...

Comprehensive SAT Math Test Preparation Explores working with Arithmetic, Algebra, Geometry, Trigonometry, Statistics, and Probability problems. MIME Method (Mentor Instructor, Interactive, Modular Weekly Lessons, Equals Effective Student Learning). MIME learning is interactive and works. Bulletin board, "leave a message" courses are outdated.  more...

Comprehensive ACT Math Test Preparation Explores working with Arithmetic, Algebra, Geometry, Trigonometry, Statistics, and Probability problems. MIME Method (Mentor Instructor, Interactive, Modular Weekly Lessons, Equals Effective Student Learning). MIME learning is interactive and works. Bulletin board, "leave a message" courses are outdated.  more...

Build a Powerful Marketing Strategy--Instructor-Led ...e national statistics for high-school drop-out rates? The message is noble and potentially appealing to teenagers, but probably not enough to encourage them to spend their allowance on your product. Now, add another element to the equation: try to sell the footballs to parents of teenagers. Perhaps the message would be more effective. These are extreme examples of mistakes that could easily be  more...

Build a Powerful Marketing Strategy--Self-Directed ...e national statistics for high-school drop-out rates? The message is noble and potentially appealing to teenagers, but probably not enough to encourage them to spend their allowance on your product. Now, add another element to the equation: try to sell the footballs to parents of teenagers. Perhaps the message would be more effective. These are extreme examples of mistakes that could easily be  more...

Significantly Increase the Value of Any Property--Instructor-Led ...tings, government websites, neighborhood descriptions and message boards, newspaper articles, and more. Empire City is not intended to reflect any city in particular; amounts such as home prices, rents, and repair costs vary according to region. The principles that you learn here, however, apply to any location. Enroll in this online course if you: Desire maximum resale value for your property  more...

Professional Writing Skills at a Glance ...hatic sentences guides your readers smoothly through your message. When choosing your words, always let Economy, Simplicity, and P recision be your guideWriting Process: The three stages of the writing process include pre-writing, writing, and re-writing. You will practice ways to determine your purpose, meet audience needs, discover your most comfortable method of writing, brainstorm and  more...

Airline Certificate Program - Instructor Led The Airline Certificate provides comprehensive training necessary to work for an airline. This includes instruction in the Sabre Computer Reservation Systems, travel reservations and fares and tickets. The Airline Certificate Program consists of six individual courses (see course list below). Each course includes instruction, student-instructor interacation through email and message boards,  more...

Build a Powerful Branding Strategy--Instructor-Led ...-visual identifiers to developing a communications and PR message. At every step of the way, you will build a brand that supports exactly what you want your customers to think of when they hear your company name. After each assignment in this course, you will be able to compare your answers to those of an expert. Feedback on your work will be provided in the form of automated expert solutions.  more...

Build a Powerful Branding Strategy--Self-Directed ...-visual identifiers to developing a communications and PR message. At every step of the way, you will build a brand that supports exactly what you want your customers to think of when they hear your company name. After each assignment in this course, you will be able to compare your answers to those of an expert. Feedback on your work will be provided in the form of automated expert solutions.  more...

Car Rental Certificate Program - Instructor Led The Car Rental Certificate provides comprehensive training necessary to work for a car rental agency. This includes instruction in the Sabre Computer Reservation Systems, travel reservations ad ground transportation. FULL DESCRIPTION The Car Rental Certificate Program consists of four individual courses (see course list below). Each course includes instruction, student-instructor interacation  more...

Cruise Line Certificate Program - Instructor Led The Cruise Line Certificate program provides comprehensive training necessary to work for a cruise line. This includes instruction in cruise product, air reservations and customer service. The Cruise Line Certificate Program consists of six individual courses (see course list below). Each course includes instruction, student-instructor interacation through email and message boards, assigments and  more...

Expert Certificate Course in Medical Transcription with Work Placement Program ...t specializes in at-home employment, as well as access to message forums that allow you to network with other students. Plus, our Graduate Career Center offers many services, including one-on-one counseling, a "help hot line" and resume evaluations. All modules in the Medical Transcription course are comprised of teaching materials and exercises, plus online testing, all of which can be easily  more...

Find and Purchase Income Producing Properties--Instructor-Led ...tings, government websites, neighborhood descriptions and message boards, newspaper articles, and more. Empire City is not intended to reflect any city in particular; amounts such as home prices, rents, and repair costs vary according to region. The principles that you learn here, however, apply to any location. With the help of Uncle Max, you will research Empire City, exploring neighborhoods  more...

Find and Purchase Income Producing Properties--Self-Directed ...tings, government websites, neighborhood descriptions and message boards, newspaper articles, and more. Empire City is not intended to reflect any city in particular; amounts such as home prices, rents, and repair costs vary according to region. The principles that you learn here, however, apply to any location. With the help of Uncle Max, you will research Empire City, exploring neighborhoods  more...

Hotel Certificate Program - Instructor Led The Hotel Certificate Program provides comprehensive training necessary to become an effective travel professional in a hotel. This includes instruction in hotel products, sales and customer service and ground transportation. The Hotel Certificate Program consists of four individual courses (see course list below). Each course includes instruction, student-instructor interacation through email  more...

Introduction to Writing Speeches and Presentations This course focuses on how to write speeches and presentations Designed for people who want to develop skills in preparing speeches and presentations, this course covers the three basic types of speeches (Narrative, Informative, and Persuasive) and how to write them. Coursework focuses on the anatomy of a speech, the three basic types of speeches and the elements that go into making each one  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led ...ness`s potential. And you will start creating the kind of message that truly resonates with your customers.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. Keep  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Self-Directed ...ness`s potential. And you will start creating the kind of message that truly resonates with your customers.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. Keep  more...

Outlook 2007 Level 2 ... the Level 1 course. Students will learn how to customize messages by setting default message formats and fonts, as well as by adding signatures, themes, and stationery. They will also learn how to create, activate, and turn off Out of Office messages; set message importance and sensitivity; delay delivery of messages; request delivery receipts; and create e-mail polls. Outlook 2007 Level 2  more...

Tour Operator Certificate - Instructor Led The Travel Agent Certificate provides comprehensive training necessary to become an effective tour operator. This includes instruction in the ground transportation, air reservations, tour products, sales and customer service and air fares. The Tour Operator Certificate Program consists of seven individual courses (see course list below). Each course includes instruction, student-instructor  more...

Travel Agent Certificate Program - Instructor Led The Travel Agent Certificate provides comprehensive training necessary to become an effective travel professional. This includes instruction in the Sabre Computer Reservation Systems, travel reservations, fares and tickets, leisure travel products, destination geography and travel sales and customer service. The Travel Agent Certificate Program consists of twelve individual courses (see course  more...

Mastering Presentation Skills for the Workplace ...iver a more effective presentation, how to best structure message content to accomplish a presentation goal,provides tips and tools for improving your delivery skills for presentations, and shows you how to design a dynamic PowerPoint presentation and use other visual tools to support message content.You may complete this course within a time span of your choosing. We recommend study commence  more...

Communication and Leadership You've asked an employee TWICE to complete a project as soon as possible and still the work isn't completed. You've delegated a task to another employee only to have it done incorrectly. You've sent an e-mail asking for extra help on a project to which you've had several negative responses. What's going on? While these situations could be the result of many different influences, you can eliminate  more...

Exchange Server 2003 Configuration for Management To outline how to configure Exchange Server 2003 for server, performance, and message management  more...

RMI and the Java Message Service To introduce distributed technologies and provide an overview of RMI and the Java Message Service (JMS)  more...

RMI and the Java Message Service To introduce distributed technologies and provide an overview of RMI and the Java Message Service (JMS)  more...

Flash MX Intermediate Developer ...onents Set 2 Calendar pt. 1 Calendar pt. 2 Draggable Pane Message Box pt. 1 Message Box pt. 2 Message Box pt. 3 SplitView pt. 1 SplitView pt. 2 Ticker pt. 1 Ticker pt. 2 Tree and Tree Node Icon Button Flash UI Components Set 3 Advanced Message Box pt. 1 Advanced Message Box pt. 2 Loading Box pt. 1 Loading Box pt. 2 Loading Box pt. 3 Prompt Box Tool Tip Lite pt. 1 Tool Tip Lite pt. 2 Tool Tip  more...

Flash MX for Designers Macromedia Flash MX is a wonderful tool for the creation of incredible web sites. Virtual Training Company's tutorial is aimed at designers, those who create graphical Flash content, such as animations, interactive web navigation controls, interactive web sites, games, and movies. Rick Martin, your instructor, starts off slowly by introducing you to the interface, setup, and the basics of Flash  more...

The Mechanics of Communicating Effectively ...oint across but if your voice doesn't do it justice, your message won't be heard. This course explains how to develop a voice that people want to listen to, and gives some valuable remedies to use to make your speaking voice the best it can be. Similarly, good listening involves more than just hearing what is being said. To be an accomplished listener you must be prepared to become actively  more...

Listening Basics ...message when someone talks to you? If you have problems receiving information that is verbally communicated, this is the course for you. This course will familiarize you with the communication and listening processes, and how listening functions within communication. You will discover the factors and variables that influence communication and listening and learn strategies to overcome weak  more...

Presenting Successfully ...hings in common: a presenter, an audience, a venue, and a message. This course concentrates on showing how each of these vital elements has to be taken into account when preparing a presentation. Presenting is a skill that needs to be learned and practiced, starting with how you prepare, and you will be shown a simple but powerful method for selecting the right content, and then structuring it.  more...

Delivering the Message ...and what you say. This course is about delivering your message, and the techniques you need to do this. First of all, you have to make a positive first impression on your audience members by how and where you stand, by your appearance, and how you look at them. Then, you must lead your audience through your message, referencing what is important through the language you use, and the  more...

Available Presentation Resources This course is about making effective use of resources that can take the pressure off you--visual aids, questions, and making a team presentation. Visual aids are overused, and presenters are overdependent on them. You need to know what visuals are available to you, and be able to determine which one suits a particular need. You need to know what makes a successful visual. Finally, you need to  more...

The Art of Global Communication ... without thinking too much about the target audience, the message to be communicated, and a host of other information? Communication is too important to be left to chance. The subtleties of language, expressions, and gestures all enrich the content of what you are saying. Of course, when you're communicating on a global scale, you need to be sure that what you're saying--and the way you say  more...

Internal Consulting Skills What skills do you need to be a successful internal consultant? What skills do you have already, and which should you develop further? This course gives you the opportunity to review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge. It's about your ability to communicate. If you fail to get your  more...

Visual InterDev 6 0 Active Server Pages and Data Access ... Hour(s) Match the header fields of an HTTP request message with their purposes. Identify the syntax of an HTTP request method line in a given scenario. Match the collections of the Request object with their functions. Write the code to extract information from the header of an HTTP Request message in a given scenario by using the QueryString collection. Write the code to read  more...

Visual InterDev 6 0 Implementing Server Technologies ... steps performed by the SMTP service to deliver an e-mail message to a client. Set the properties of the SMTP service by using the pop-up menu in Internet Service Manager. Complete the code to send an e-mail message from an Active Server Page. Identify the features of Index Server. Set the properties of Index Server by using the pop-up menu in Index Server Manager. Update the content  more...

NetWare 5 Advanced Administration - Part 5 C ourse Overview This is the last course in a five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure, and administer a complex NetWare 5 network. This course will cover maintaining Novell Directory Services (NDS), NDS troubleshooting and repair, setting up remote access services, and other Novell services.  more...

Oracle Workflow 11i10 Developing Processes ...ies, item type attributes, lookup types and lookup codes, messages, message attributes, and notifications activities. In addition, it covers the features of item type attributes, notification activities, and embedded regions. Finally, it covers special message attributes. Learn To: Identify guidelines for diagramming a workflow process. Define an item type. Define a process  more...

Lotus Notes R5 Messaging and Working Remotely ...ompletion of this course, students will learn how to send messages and attachments; receive and reply to messages; organize and customize messages; and create local replicas, replicate mail and set up a machine for replication. L earn To: Send messages and attachments. Receive and reply to messages. Organize and customize messages. Create local replicas, replicate mail and  more...

Windows NT 4 0 Administration Fundamentals - Part 2 ... Match the types of backups with their functions. Send a message to all the users logged on to a server. Disconnect users before making a backup. Select files to be backed up using the Backup tool. Set tape options using the Backup tool.Verify After Backup Restrict Access To Owner Or Administrator. Set the backup set options using the Backup tool.Description Backup Type. Set the Full  more...

Networking Technologies Series TCP IP Concepts Architecture ...ues. Sequence the steps used by TCP/IP to implement the message integrity security issues. Match the symmetric, asymmetric and combined encryption methods used to implement confidentiality of information with their characteristics. Unit 2: Physical and Data Link Technologies Duration: 2 - 3 Hour(s) Match the fields in the HDLC frame format with the tasks they are used to  more...

Networking Technologies Series TCP IP Protocols ...CP/IP protocols: Internet Protocol (IP), Internet Control Message Protocol (ICMP) and Internet Protocol next generation (IPng). Identify the features and structure of the Transmission Control Protocol (TCP). Identify the features of the User Datagram Protocol (UDP). Establish a connection, transfer data and close a connection using TCP. Identify the routing types and  more...

Networking Technologies Series TCP IP Internetwork Mgt ...ansfer Protocol (SMTP). Identify the ways by which MIME messages are sent by using ESMTP. Identify the services provided by Post Office Protocol (POP). Identify the benefits provided by Internet Message Access Protocol (IMAP). Identify the services provided by Network News Transfer Protocol (NNTP). Identify the features of Gopher. Identify the features of the WWW. Sequence the  more...

SAP R 3 System Management Advanced Administration CCMS Course Overview The course SAP R/3 System Management is intended to give all company employees, working in the area of system administration a thorough overview of all areas within system administration and possibilities of use. Subjects such as software logistics and the CCMS are discussed. L earn To: The Basis System for Advanced Users. Software Logistics. TMS.  more...

Lotus Notes R5 Messaging and Working Remotely ...ompletion of this course, students will learn how to send messages and attachments; receive and reply to messages; organize and customize messages; and create local replicas, replicate mail and set up a machine for replication. L earn To: Send messages and attachments. Receive and reply to messages. Organize and customize messages. Create local replicas, replicate mail and set  more...

C Programming - Part 3 Course Overview This course is the third in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course begins to introduce some more advanced topics. Students will learn  more...

Oracle Report Builder Controlling Reports .... Identify the various SRW packaged procedures used for message display, field initialization, data restriction, format attribute setting, report creation, and SQL statement execution. Identify the different development and runtime environments Identify the factors to be considered for developing reports for execution in different GUIs, environments, and languages. C ontent Emphasis  more...

Oracle Reports R6 Control Reports ...t Builder built-in package with their purpose. Display a message by using a Report Builder packaged procedure. Restrict the number of records retrieved for a query by using a Report Builder packaged procedure. Initialize the value in a layout field by using a Report Builder packaged procedure. Create a drill-down report by using a Report Builder packaged procedure. Execute a SQL statement  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 1 ... Identify the definition and function of Internet Control Message Protocol (ICMP). Identify the definition and function of Internet Group Management Protocol (IGMP). Match the fields of an IP datagram with their functions. Sequence the steps that the Internet Protocol (IP) performs when it receives a data packet from a router. Match the fields of an IP packet with their features.  more...

Excel 2000 Proficient User ... entering data in a cell range by using a list. Create a message to prompt the user to enter valid data in the cell range of a worksheet. Create an error message to be displayed when incorrect data is entered in any cell of a worksheet. Match the auditing tools on the Auditing toolbar with their functions. Match the standard error messages with their respective worksheet problems. Trace  more...

Excel 2000 Expert User Course Overview This course provides participants the knowledge to use the advanced features of Microsoft Excel 2000. At the completion of this course, students will learn how to create and use templates; retrieve, sort and manipulate data from a list; create and modify shared workbooks; and analyze data by using Data Map, Pivot Table, Data Table Scenario and Data Analysis tools. L earn To:  more...

Office 2000 - Web Integration Course Overview This course will teach experienced Microsoft Office users the skills and knowledge necessary to be able to take advantage of the enhanced web integration capabilities of Microsoft Office 2000. At the end of this course students will be able to create, publish, edit, share, and collaborate on web documents using Microsoft Office 2000 applications. L earn To: Create  more...

SQL Server 7 0 - Implementing a Database - Part 5 ...stored procedure name with its function. Match the error message types with its use. Select the functions of the RAISERROR statement. Perform the action to customize error messages. Select the statements used in transactional error-handling. Select the counters that can be monitored by SQL Server Performance Monitor. Perform the steps to view the event generated by the stored procedure.  more...

Visual InterDev 6 0 Active Server Pages and Data Access ... Hour(s) Match the header fields of an HTTP request message with their purposes. Identify the syntax of an HTTP request method line in a given scenario. Match the collections of the Request object with their functions. Write the code to extract information from the header of an HTTP Request message in a given scenario by using the QueryString collection. Write the code to read  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 3 ... to a control. Add a member function for a class. Add a message handler for a control. Sequence the steps to route command messages between a user interface object and a handler function. Identify the benefits of subclassing. Incorporate existing code by using Components and Controls Gallery. Identify the steps to add a scriptlet to an application. Insert DHTML controls into an MFC  more...

Outlook 2000 Fundamentals ...nals to identify the basic features of Outlook 2000, send messages and use the Calendar feature effectively. L earn To: Identify Outlook 2000 Basics. Communicate with Outlook 2000 Messages. Schedule with Outlook 2000 Calendar. C ontent Emphasis Skills-Based A udience This course is intended for end users using Microsoft Outlook 2000. Participants  more...

Outlook 2000 Proficient User ...Overview This course prepares IT Professionals to send messages to people inside and outside their organization, schedule appointments and meetings, maintain a contact list, and organize their activities with tasks, notes, and journal entries. L earn To: Arrange meetings and contacts. Record tasks, journal and notes entries. Integrate and customize Outlook 2000.  more...

Outlook 2000 Expert User ...cation Options Duration: 1 - 2 Hour(s) Identify message-sending options for messages sent to others. Identify Rules Wizard options for managing incoming and outgoing messages. Create a message template. Use a message template. Create a Personal Address Book. Create a personal distribution list. Identify Compose New Fax Wizard options. Select an answer mode option for  more...

Exchange Server 5 5 Concepts and Administration - Part 1 ...onal components. Sequence the steps for a single-server message flow between clients. Identify the functions of the Administrator Program. Match the objects in the Exchange Server Organizational hierarchy represented in the Administrator Program window with their functions. Match the Administrator Program command line switches with their functions. Match the different roles in an  more...

Exchange Server 5 5 Design Implementation - Part 1 ...other components. Sequence the steps for a single-server message flow between clients. Unit 3: Exchange Server Organizational Design Duration: 2 Hour(s) Identify the guidelines to be considered in an Exchange Server Organization planning process. Identify the network topology guidelines for planning the design of a Microsoft Exchange Server Organization. Identify the conditions  more...

Exchange Server 5 5 Design Implementation - Part 2 ... X.400 and X.500 messaging recommendations, components of message handling systems, management domains and the role of interpersonal messaging systems. Manage a Site Connector and identify the functions of target server cost. Describe the features and benefits of the X.400 Connectors. C ontent Emphasis Skills-Based A udience This course is intended for support  more...

Exchange Server 5 5 Design Implementation - Part 3 ...tion and routing mechanisms used by the MTA to transfer a message across a connector. Understand the process of Directory Replication between sites and various methods of administering Directory Replication. Create a Public Folder, send mail to it and set up the visibility of the Public Folders. C ontent Emphasis Skills-Based A udience This course is intended for  more...

Exchange Server 5 5 Design Implementation - Part 4 ... L earn To: Identify the protocols used, the messages and security measures associated with Exchange Server and the Internet. Install and configure Internet Mail Service. Identify the components of USENET network. C ontent Emphasis Skills-Based A udience This course is intended for support professionals of Microsoft Exchange Server 5.5. Participants  more...

Exchange Server 5 5 Design Implementation - Part 5 ... Access and the steps in the information flow to exchange messages using Outlook Web Access. Install and configure Outlook Web Access. Access Exchange Server public folders and a mailbox by using Internet Explorer 4. C ontent Emphasis Skills-Based A udience This course is intended for support professionals of Microsoft Exchange Server 5.5. Participants should have  more...

Exchange Server 5 5 Design Implementation - Part 6 ...re the Connector for Lotus Notes. Sequence the steps of message flow between an Exchange Server and Notes server. Sequence the steps in the Directory Synchronization process flow. Unit 2: Lotus cc:Mail Connector Duration: 1 - 2 Hour(s) Identify the features of Lotus cc:Mail. Identify the input switches required to customize a site address. Match the Lotus cc:Mail  more...

Introduction to the Internet and World Wide Web ...earn how to browse the Web, send and receive e-mail, post messages to newsgroups, and perform Web searches. L earn To: Identify the features of the Internet. Identify the features of the World Wide Web (WWW). Identify the business uses of the Internet and the intranet. Identify the options used to connect to the Internet. Identify the criteria for selecting an  more...

Lotus Notes 6 Moving to IBM Lotus Notes 6 ...uch procedures as setting up a filing system for incoming messages, customizing outgoing messages, and managing the Address book. They are also given instruction in creating, receiving and managing messages, and working with the Calendar - for example, tracking meetings - and the To Do list. The course then offers a unit on the management of databases, discussions and the personal journal, a  more...

NetWare 5 0 User Fundamentals ...r. Purge files by using NetWare Administrator. Send a message to specific users connected to a NetWare 5.0 network. Send a request to the technical support personnel by using the Help Requester. Unit 3: Network Printing Duration: 2 Hour(s) Distinguish between the characteristics of public access printers and controlled access printers. Set properties for an NDPS print  more...

NetWare Service and Support Upgrade - Part 5 ...the causes of the two types of errors that generate abend messages. Configure SET parameters to allow the server to recover from abends automatically. Identify the information displayed in an abend message. Identify the causes of server lockups. Identify the data to be collected for troubleshooting server abends and lockups. Identify the checks required to analyze the probable cause  more...

Lotus Domino R5 System Admin Part 3 Server Setup Configuration ...ify the tasks performed to troubleshoot a specified error message during the additional server setup. Unit 2: Managing the Domino Environment Duration: 3 - 4 Hour(s) Identify the uses of Domino Directory. Select a view based on the type of information required. Select a view in the Server folder based on the type of information required. Select the type of Server Connection  more...

Lotus Domino R5 System Admin Part 5 Advanced Notes Mail Routing ...or a user by using the user's Person document. Configure message size limitations by using the Configuration Settings document. Customize a mail failure message by using the Configuration Settings document. Identify the advantages of shared mail. Match the various Server Console commands that apply to shared mail with their functions. Unit 3: Mailing Optimization and Restrictions  more...

Lotus Domino R5 System Admin Part 6 Advanced Internet Mail Routing ...address resolution, restricting inbound mail and outbound messages from a Domino mail system; and set up the POP3 and IMAP services and their users. L earn To: Identify the basic messaging concepts related to the Domino mail system, set up SMTP routing and identify sample mail routing configurations. Customize Domino mail system by setting up address resolution, restricting inbound  more...

Building Scalable Cisco Internetworks Part 4 ...Protocol (BGP). Identify Border Gateway Protocol (BGP) message types. Identify key terms that describe Border Gateway Protocol (BGP) neighbor relationships. Identify considerations when creating fully meshed TCP sessions between all internal Border Gateway Protocol (IBGP) neighbors. Identify the basic commands to configure a BGP environment. Identify the commands to set the  more...

Windows 2000 Network--Designing Security Part 5 Sec Access to Partners ...e security features of Terminal Services, the features of message queuing, and sequence the steps involved in message queuing authentication. Identify the steps involved in securing an e-commerce Web server, the features of SSL and SET, and the strategies for maintaining e-commerce security. C ontent Emphasis Skills-Based A udience This course is for System Adminstrators and  more...

Windows 2000 Administration--Part 3 Computer Mgmt ...ared folder on a remote computer. Send an administrative message to users connected to a remote computer. Disconnect users from a remote computer. Disconnect users from an open file on a remote computer. Unit 3: Event Logs: Monitoring Duration: 2 Hour(s) Identify the steps involved in monitoring event logs. Identify the basic features and functions of the Security Log and the  more...

Windows 2000 Administration--Part 3 Computer Mgmt ...ared folder on a remote computer. Send an administrative message to users connected to a remote computer. Disconnect users from a remote computer. Disconnect users from an open file on a remote computer. Unit 3: Event Logs: Monitoring Duration: 2 Hour(s) Identify the steps involved in monitoring event logs. Identify the basic features and functions of the Security Log and the  more...

GroupWise 5 5 Admin Part 1--System Fundamentals ...nd structure of the GroupWise system. Cover the flow of messages in GroupWise. Teach GroupWise viewing and modification options in NetWare Administrator. Plan options for an organization and a classroom. Teach processes of installing and configuring a GroupWise system. Install agents and view GroupWise in NetWare Administrator. C ontent Emphasis Skills-Based A udience  more...

GroupWise 5 5 Admin Part 2--Clients Post Offices ... the function with its optional client parameter. Send a message using the GroupWise client. Sequence the steps that are used by auto-update to keep the most current version of the GroupWise client installed on the workstation(s). Sequence the steps used to configure an administrator-defined setup. Sequence the steps to setup GroupWise 32-bit client for distribution by Novell Application  more...

GroupWise 5 5 Admin Part 3--System Maintenance Course Overview The GroupWise System Administration curriculum is designed to teach students the fundamentals of administering a GroupWise system. This final course in the 3-part series will give students the skills and knowledge needed to perform routine GroupWise 5.5 administration tasks as well as client and database maintenance. L earn To: Identify GroupWise system objects and how  more...

Exchange 2000 Server--Part 2 Configuring ...ing connections. Configure outgoing connections. Enable message filtering on a virtual server. Identify the types of attack that e-mail systems are susceptible to. Identify the features of Bridgehead Servers. Identify the methods used to ensure network security. Identify the features of firewall architecture and technology. Identify the features of Simple Mail Transfer Protocol (SMTP)  more...

Exchange 2000 Server--Part 3 Administering ...uidelines for designing groups. Identify the features of message routing and group expansion. Identify the features of administrative groups and routing groups. Create an administrative group. Configure administrative groups. Identify the types of recipients in Exchange 2000 Server. Identify the Exchange-related configuration features for a user. Identify the issues to consider when  more...

Exchange 2000 Server--Part 4 Connectivity ...rning Time 6 - 8 Hour(s) Course Contents Unit 1: Message Connectivity Management Duration: 2 - 3 Hour(s) Identify the features of routing groups. Identify the conditions under which multiple routing groups are used. Identify the features of routing group topologies. Identify the features of Routing Group Connectors (RGCs). Create a Routing Group Connector (RGC). Identify  more...

Exchange 2000 Server--Part 5 Growth ...ivate store database growth. Monitor user population and message traffic growth. Monitor client use growth. Configure diagnostic logging. Use Windows 2000 Event Viewer. Add services to an Exchange 2000 Server monitor Unit 2: Managing Exchange 2000 Server Policies Duration: 2 - 3 Hour(s) Identify the issues involved in creating recipient policies. Identify the issues involved in  more...

Exchange 2000 Infrastructure Design--Part 4 ... Create a new routing group. Identify the features of Message Application Programming Interface (MAPI). Identify the features of Post Office Protocol v. 3 (POP3) and Internet Mail Access Protocol v. 4 (IMAP4). Identify the features of Hypertext Transfer Protocol (HTTP) protocol. Identify the factors to consider when creating a maintenance plan. Identify the guidelines for testing an  more...

Solaris--Part 1 Basic Administration ...the ps command options. Identify the features of system message logging. Identify the function of system monitoring. C ontent Emphasis Skills-Based A udience System Manager, System Administrator, System Analyst, Web Administrator, Database Administrator, Mail Administrator, Network Engineers. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Installation  more...

Enterprise Connectivity with J2EE V1 4 Advanced EJB Topics ...onnectivity. Learn To: Identify features of message-driven beans (MDBs). Sequence the events in the life cycle of message-driven beans (MDBs). Identify the requirements of the message-driven bean (MDB) class. Match the activities involved in a transaction with the properties that they ensure. Identify the transactional attributes that can be specified for transactions  more...

Enterprise Connectivity with J2EE V1 4 Advanced EJB Topics ...onnectivity. Learn To: Identify features of message-driven beans (MDBs). Sequence the events in the life cycle of message-driven beans (MDBs). Identify the requirements of the message-driven bean (MDB) class. Match the activities involved in a transaction with the properties that they ensure. Identify the transactional attributes that can be specified for transactions  more...

Office XP New Features Part 2 Access Outlook FrontPage ...s 2002 format. Learn To: Identify the enhancements to the message header area in Outlook 2002. Learn To: Identify the capabilities of account selection in Outlook 2002. Learn To: Enable Outlook 2002 to use a Hotmail account to send and receive messages. Learn To: Identify the main functions of the clipboard in FrontPage 2002. Learn To: Identify the new features of page tabs in FrontPage 2002.  more...

Outlook XP Fundamentals ...2. Individuals will learn how to open and reply to e-mail messages, insert attachments in messages and schedule appointments in the Outlook Calendar. Learn To • Start and exit Outlook 2002. • Identify the components of the Outlook 2002 interface. • Obtain help by using the Outlook 2002 Office Assistant. • Open a Microsoft Office file attachment. • Print a  more...

Outlook XP Proficient User ...older by using the Organize button. • Search for a message across components. • Create a folder in Outlook 2002. Audience The audience for this course includes Secretarial, Clerks, Typists, CSRs, Office Managers, Web Designer-Developers, System Administrators, and Database Administrators. Typically learners will work in a networked environment which requires using e-mail  more...

Outlook XP Expert User ...002 and will enable the learner to become an expert user. Message formats and templates, security tools and network configuration newsgroups, instant messaging and working remotely topics are covered in the course. It assumes the learner has taken the Outlook Fundamentals and Proficient User courses. Learn To • Identify characteristics of the Rules Wizard. • Create a message  more...

XML Building XML-Based Web Applications Part 2 ...s Protocol (SOAP). • Identify features of the SOAP message structure. • Identify features of the SOAP Fault element. • Identify features of the supported types within Simple Object Access Protocol (SOAP) encoding. • Identify the structural elements of the Web Service Description Language (WSDL) supporting file. • Identify the features of SOAP usage in HTTP.  more...

BizTalk Server 2000 Part 3 Monitoring Orchestration Course Overview This is the third course in a five part series that deals with the tracking of interchanges and business documents using BizTalk Document Tracking. It also covers the orchestration of the business process using BizTalk Orchestration Designer. The learner will review the core procedures necessary for using both these tools and has an opportunity to practice their use in the three  more...

Self Development Developing Rapport Through Communication ...ression, build rapport, establish credibility, and make a message memorable. Learn To Adapt to the receiver while communicating. Identify qualities that help you make a positive first impression. Identify guidelines for writing effectively. Encourage others to communicate with you.  more...

WebSphere MQ Integration Message Broker ... a general overview of the WebSphere Business Integration Message Broker product. The course introduces the business and technical reasons for a message broker, and the main features of WebSphere Business Integration Message Broker are then outlined. Students are given a basic understanding of how the product works and what tasks can be done with it. Learn To  more...

WebSphere MQ Essentials System Administration II ...MQ client. Identify features of a Message Queue Interface (MQI) channel. Identify aspects of Message Queue Interface (MQI) channel configuration. Identify features of Message Queue Interface (MQI) channel definition. Identify characteristics of WebSphere MQ Publish/Subscribe.  more...

WebSphere MQ Essentials System Administration I ...rief. Learners are stepped through triggering. Integrity, message persistence, and recovery are also covered. Distributed queue management is one of the major benefits of WebSphere MQ and this course covers the key concepts. Learn To To identify guidelines for installing WebSphere MQ. To identify guidelines for naming WebSphere MQ  more...

WebSphere MQ Essentials System Administration I ...rief. Learners are stepped through triggering. Integrity, message persistence, and recovery are also covered. Distributed queue management is one of the major benefits of WebSphere MQ and this course covers the key concepts. Learn To To identify guidelines for installing WebSphere MQ. To identify guidelines for naming WebSphere MQ  more...

WebSphere MQ Essentials System Administration II ...MQ client. Identify features of a Message Queue Interface (MQI) channel. Identify aspects of Message Queue Interface (MQI) channel configuration. Identify features of Message Queue Interface (MQI) channel definition. Identify characteristics of WebSphere MQ Publish/Subscribe.  more...

WebSphere MQ Programming I ...of the MQPUT call. To match MQ Message Descriptor (MQMD) fields with their functions. To identify features of the Message Queue Put Message Options (MQPMO) structure. To identify the problems with matching a reply message to a specific request message when using a common reply queue. To  more...

WebSphere MQ Programming I ...of the MQPUT call. To match MQ Message Descriptor (MQMD) fields with their functions. To identify features of the Message Queue Put Message Options (MQPMO) structure. To identify the problems with matching a reply message to a specific request message when using a common reply queue. To  more...

WebSphere MQ Programming II ...ueuing, transaction support and triggering, MQI security, message groups and segmentation, and distribution lists. Coverage of the MQI is completed. Learn To To identify features of remote queuing. To differentiate between datagram, request, reply, and report message types. To identify stages involved in  more...

WebSphere MQ Programming II ...ueuing, transaction support and triggering, MQI security, message groups and segmentation, and distribution lists. Coverage of the MQI is completed. Learn To To identify features of remote queuing. To differentiate between datagram, request, reply, and report message types. To identify stages involved in  more...

Internet Explorer 6 User Fundamentals ...ccount in Microsoft Outlook Express 6. o Send an e-mail message. o Reply to an e-mail message. Audience The intended audience for this course does not require a high level of computer skill, but learners will probably have had some prior experience with Microsoft Office software and the Windows operating system. Learners will need a basic knowledge of either Microsoft Windows 98 or  more...

Creativity Innovation Promoting Team Creativity Creativity and Innovation: Promoting Team Creativity offers the student information required to organize creative teams, conduct effective team sessions, and avoid roadblocks to team creativity. The program covers activities that can be used to increase creativity in a team and describes the creative problem-solving process. Learn To Demonstrate characteristics of  more...

Visual Basic NET-Distributed Applications Part 1 ...between features of Remote Procedure Call (RPC)-based and message-based architectures. a To identify characteristics of Web standards. a To identify features of remoting architecture. a To identify features of formatters used in channel selection. a To identify features of remote object activation. a To identify features of Windows Service applications.  more...

Interpersonal Communication Effective Communication ... will help you develop the skills needed to communicate a message effectively by identifying the receiver, choosing a proper channel, and responding to feedback. In this program, you will also learn how to overcome a variety of common forms of interference. Learn To Identify the seven elements of communication. Choose an effective  more...

Cross Cultural Business Comm Devel Cross Cultural Comm Skills ...ing trust. Listen actively by paraphrasing a speaker's message. Follow the steps for providing positive feedback when communicating cross-culturally. Identify the steps for overcoming conflict when actions and expectations do not match. Identify the difference between a translator and an interpreter. Follow the rules for communicating through an interpreter. Audience  more...

E-mail Etiquette E-mail in the Workplace ...gram covers e-mail basics, such as how to write effective messages, e-policies, and how to use e-mail accessories and passwords. The program focuses on the influences of e-mail, when to choose e-mail over other types of communication, how to avoid writing inappropriate messages, how and when to attach files, and how to prevent your password from being stolen. Learn To Identify  more...

E-mail Etiquette Using E-mail to Communicate Successfully ...e of both the header and text box when creating an e-mail message, the benefits of considering your recipient, how to manage e-mail volume, and the importance of following netiquette guidelines. The program focuses on how to write an effective subject line, the best way to relay information, how to prepare for recipient reactions, and how to use emoticons effectively. Learn To  more...

E-mail Etiquette Writing Effective E-mail Messages ...Messages teaches students how to write effective e-mail messages. The program covers the differences between writing online and traditional paper-based writing, how to achieve your e-mail message objectives, the importance of using correct punctuation, how to construct effective sentences and paragraphs, and how to edit your e-mail messages. The program also focuses on the importance of using  more...

Java for Procedural Programmers Object Technology ... To identify features of an object message. Audience Learners should be programmers whom are able to program in a procedural Third Generation Language (3GL), such as COBOL or RPG with assistance. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time  more...

Java for Procedural Programmers Object Technology ... To identify features of an object message. Audience Learners should be programmers whom are able to program in a procedural Third Generation Language (3GL), such as COBOL or RPG with assistance. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time  more...

Implementing Wireless LANs Part 3 Security This course examines the important area of access point (AP) security. You will learn how to implement WEP and some of the limitations of this technology and about methods of increasing WEP security using technologies such as Multiple keys, disabling broadcasts and key hashing. You will also learn about EAP and its improvements over WEP including RADIUS authentication and session keys. You will  more...

Outlook 2003 Fundamentals ... To identify options for addressing an e-mail message in the Select Names dialog box. To send an instant message from a contact. To identify options for responding to messages. To identify options in the Ways to Organize pane. To identify message field options.  more...

Coaching Communicating with Employees ...coaching session, recognize factors that can distort your message, and how to interpret your employees' nonverbal communication correctly. You will also learn how to ask the right questions during a coaching session, how to conduct effective face-to-face meetings, and the best approach to take when confronting an employee. Learn To Demonstrate clear  more...

Organizational Crisis Mgmt Resolving Crises in Organizations ...ed on handling calls, controlling the communication flow, messages and audiences, and communicating in the crisis aftermath. The course looks at communication with non-media stakeholders, giving particular attention to employees. The final section covers communication with the media, providing clear guidelines on overall approach, handling of apologies, guidelines for Initial Holding  more...

Windows 2000 Implementing Security Part 4 ... • To identify characteristics of Server Message Block (SMB) Signing. • To identify guidelines for securing communication for a Web application. Audience Candidates operate in medium to very large computing environments that use Windows 2000 and Active Directory ®. Operating systems on client computers might include Windows NT  more...

Team Participation Team Communication ...nication, identify why silence may actually communicate a message, and what factors cause breakdowns in team communication. Unit 2: Verbal Communication (0.5 - 1 hour) List the three levels of verbal communication. Differentiate between denotative and connotative word meanings. List the two ways power can influence  more...

Administrative Assistant Skills Understanding Basic Skills ...ou will learn what to do when your supervisor gives you a message to disseminate, what business documents you should be familiar with, and how to keep information private and secure. Learn To Handle a telephone call. Plan a business trip. Match office equipment with their descriptions.  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 4 ... in a given scenario. Identify the features of Microsoft Message Queue Server (MSMQ). Sequence the steps taken by MSMQ to send and receive messages. Identify the features of the MSMQ clients. Create a queue by using the MSMQ Explorer. Write the code to send a message by using the MSMQ objects. Write the code to receive a message by using the MSMQ objects. Match the MSMQ security types  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 1 ...C++ 6.0. Install and configure SQL Server and Microsoft Message Queue Server (MSMQ). Describe two-tier and three-tier applications. Identify the element of Microsoft Transaction Server (MTS) environment and the steps to configure a client to use an MTS component. Install and configure Visual SourceSafe (VSS) and establish the source-code control environment. C ontent Emphasis  more...

Windows NT 4 0 Administration Fundamentals - Part 2 Course Overview This is the second course in a two part series which provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To:  more...

Lotus Notes 6 Moving to IBM Lotus Notes 6 ...uch procedures as setting up a filing system for incoming messages, customizing outgoing messages, and managing the Address book. They are also given instruction in creating, receiving and managing messages, and working with the Calendar - for example, tracking meetings - and the To Do list. The course then offers a unit on the management of databases, discussions and the personal journal, a  more...

Lotus Domino R5 Migrating From R4 x ...e Internet messaging features in Domino R5. Identify the message management capabilities of Domino R5. Identify the features of the Domino Directory in Domino R5. Identify the features of LDAP service in Domino R5. Identify the benefits of directory catalog in Domino R5. Identify the architectural improvements in Domino R5 over the R4.x. Identify the benefits of clustering in Domino R5.  more...

Lotus Domino R5 Configuring Optimizing the Environment ...g the Domino environment, monitoring mails, tracking mail messages, and setting up Web server tasks. Implement the advanced features of Lotus Domino R5 by configuring SSL, S/MIME, and mail in a Domino cluster. C ontent Emphasis Skills-Based A udience This course series is for system administrators, network support professionals, and IT managers responsible for migrating and  more...

Lotus Notes Domino R5 Development Part 1 Basic Concepts ... the mail folders and views in Notes R5. Send a Notes R5 message with a return receipt. Enable the out of office agent in Notes R5. Create a calendar entry by using the Welcome page. Create a group calendar entry by using the Calendar pane. Unit 3: Working with Domino Databases Duration: 2 Hour(s) Match the components of a Domino database with their functions. Match the types of  more...

Windows NT Server 4 0 Routing RAS - Part 1 ...ogging. Configure RIP source filtering. Configure RIP message formats. Filter the RIP version 1 traffic after capturing the RIP version 1 traffic. Configure RIP support. View convergence by using Network Monitor. Configure route filtering by adding a range of network IDs to the routers range list. Configure RRAS for RIP version 2 security. Configure RIP neighbor list by adding  more...

Cisco Networking Technologies Introduction Part 2 ... Protocol (IP). Identify functions of Internet Control Message Protocol (ICMP). Audience: Anyone wishing to take the Cisco Exam 640-821. Deployment: e-Learning/Self-Study Accreditation: CEU credits: 0.80 CEUs Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: Cabling Networks (2 hours)  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 2 ... the property pages you will use to configure a Microsoft Message Queue Server for specific options. Unit 3: Troubleshooting Microsoft Cluster Server Duration: 2 Hour(s) Identify the Cluster Server node maintenance rules. Set cluster permissions by using Cluster Administrator. Match the cluster administration commands given from the command line with the functions they  more...

Windows NT Server 4 0 Routing RAS - Part 1 ...ogging. Configure RIP source filtering. Configure RIP message formats. Filter the RIP version 1 traffic after capturing the RIP version 1 traffic. Configure RIP support. View convergence by using Network Monitor. Configure route filtering by adding a range of network IDs to the routers range list. Configure RRAS for RIP version 2 security. Configure RIP neighbor list by adding  more...

Windows 2000 Network Infrastructure Admin --Part 2 Remote Access Course Overview This is the second course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the requirements for  more...

Windows 2000 Network Infrastructure Admin --Part 2 Remote Access ...t by using the Routing and Remote Access console. Send a message from a remote access server by using the Routing and Remote Access console. Match remote access security features with the situations in which they are used. Match authentication protocols with the scenarios in which they are used. Configure authentication protocols for remote access clients by using the Properties dialog box  more...

Enterprise Connectivity with J2EE V1 4 RMI JMS and JCA ...ote Method Invocation (RMI). Identify features of Java Message Service (JMS) communication models. Sequence the steps for sending messages to a destination. Distinguish between synchronous and asynchronous consumers. Identify features of the J2EE Connector architecture design. Identify features of resource adapters. Identify features of the Common Client Interface (CCI).  more...

Enterprise Connectivity with J2EE V1 4 RMI JMS and JCA ...ote Method Invocation (RMI). Identify features of Java Message Service (JMS) communication models. Sequence the steps for sending messages to a destination. Distinguish between synchronous and asynchronous consumers. Identify features of the J2EE Connector architecture design. Identify features of resource adapters. Identify features of the Common Client Interface (CCI).  more...

CIW Dynamic Server Pages Part 1 Course Overview This is the first course in a three part series that introduces students to PHP Hypertext Processor and provides the foundational knowledge for the course series. Additionally, this course will cover an introduction to PHP, PHP fundamentals, string manipulation and file input/output, and PHP and databases. Learn To • Identify PHP. • Identify the basic and  more...

CIW Dynamic Server Pages Part 2 ...urity 3 hours • Identify the type of PHP error message generated by a specified line of code. • Select the block of code that can be used to handle errors in a specified way. • Debug the specified PHP code. • Identify the code that follows all the guidelines for preventing errors in a PHP script. • Identify the security option settings to be included in the  more...

Advanced Business Communication Series The Advanced Business Communication Series includes the following courses: Advanced Business Communication: Guidelines for Effective Communication Advanced Business Communication: Business Writing for Results Advanced Business Communication: Enhancing the Communication Message To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

CIW Server Administrator Part 4 Servers ...149; Match features of HyperText Transfer Protocol (HTTP) messages with their functions. • Edit a HTTP error message. • Identify features of Web applications. • Identify features of the Network News Transfer Protocol (NNTP) Service. • Create an expiration policy for a news server. • Enable user-based access to a news server. Audience The audience for  more...

CIW Internetworking Professional Part 2 IP Model ...dows 2000. • Identify features of Internet Control Message Protocol (ICMP) error and query messages. Audience The audience for this course will apply to students involved in defining network architecture, identifying infrastructure components, and monitoring and analyzing network performance. They will also be responsible for the design and management of enterprise TCP/IP networks.  more...

CIW Security Professional Operating System Security The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify features of security levels. Identify  more...

WebSphere MQ Integration Message Broker ... a general overview of the WebSphere Business Integration Message Broker product. The course introduces the business and technical reasons for a message broker, and the main features of WebSphere Business Integration Message Broker are then outlined. Students are given a basic understanding of how the product works and what tasks can be done with it. Learn To  more...

Dir Database Integration Using DirXML Part 2 MS Exchange Synchronization The is the second course in a four part series that covers the setup of the Exchange driver, the working of the preconfigured Exchange driver, and the customization of the Exchange driver. Learn To: o Identify the hierarchical units in Exchange Server. o Match the Exchange Server components with their functions. o Match the Exchange Server recipients with the situations in which they are  more...

Complete WebSphere MQ Essentials Curriculum The Complete WebSphere MQ Essentials Curriculum includes the following courses: WebSphere MQ Essentials Introduction WebSphere MQ Integration Message Broker To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

A 2003 OS Technologies Part 4 Network Fundamentals ...Protocol (SMTP), Post Office Protocol (POP), and Internet Message Access Protocol (IMAP). Identify features of Hypertext Markup Language (HTML). Identify features of Hypertext Transfer Protocol over Secure Sockets Layer (HTTPS). Identify features of the Secure Sockets Layer (SSL) protocol. Identify  more...

WebSphere MQ Essentials Introduction ...re described, as well as the function of the calls in the Message Queue Interface (MQI). The tasks for managing a queue manager, transaction support, and the system security features in WebSphere MQ are all introduced. Finally, this course explains how WebSphere MQ can be used as part of the communications infrastructure to connect application environments such as Lotus Notes, the Web,  more...

Complete WebSphere MQ Essentials Curriculm The Complete WebSphere MQ Essentials Curriculum includes the following courses: WebSphere MQ Essentials Introduction WebSphere MQ Integration Message Broker To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Network Part 2 Protocols Standards This is the second course in a three part series on the Network+ curriculum that begins with the OSI model. It also covers nerwork and application protocols and associated standards. It also introduces network services in particular, network addrssing and esolution, WAN technologies, remote access and finally covers TCP/IP troubleshooting utilities. Learn To: o Identify features of the Open  more...

WebSphere MQ Essentials Introduction ...re described, as well as the function of the calls in the Message Queue Interface (MQI). The tasks for managing a queue manager, transaction support, and the system security features in WebSphere MQ are all introduced. Finally, this course explains how WebSphere MQ can be used as part of the communications infrastructure to connect application environments such as Lotus Notes, the Web,  more...

IMS Essentials Curriculum ...It also covers data entry databases (DEDBs) and expedited message handling (EMH). This curriculum consists of three Skill Builder courses: IMS Essentials Part 1: IMS Database Manager IMS Essentials Part 2: IMS Transaction Manager IMS Essentials Part 3: DEDBs, Advanced IMS Systems, and DB2 Learn To See individual course descriptions for specific course objectives and scope.  more...

IMS Essentials Part 2 IMS Transaction Manager ...ut IMS Transaction Manager (IMS TM). The architecture and messages in IMS TM are introduced. You learn about the security issues and about protecting system integrity in IMS. In the IMS Transaction Message Processing section, both message and application processing are explained. Finally, Multiple Systems Coupling (MSC) and Intersystem Communication (ISC) are dealt with. This course is current  more...

IMS Essentials Part 3 DEDBs Advanced IMS Systems DB2 ...ou learn about data entry databases (DEDBs) and expedited message handling (EMH). The Advanced IMS Systems section introduces DBCTL and the concept of data sharing in IMS. The Common Service Layer (CSL) architecture is explained. Finally, the relationship between IMS and DB2 is explained, including the IMS to DB2 attachment. This course is current to IMS v.8, but generally applicable to v.7 and  more...

WebSphere Studio 5 0 SOAP JavaBeans WSDL ...messages are used in Web Services applications. It then describes the fundamental operations of the Apache AXIS SOAP engine, the serialization framework in Apache SOAP, and how it can be customized to solve specific serialization issues. The course then offers instruction on how to use the Web Services Wizard of WebSphere Studio Application Developer to create a new Web Service from an existing  more...

Advanced Business Comm Guidelines for Effective Comm ...rn about giving guidelines for creating audienced-centred messages, and about the use of transitions. Learn To To identify the guidelines for developing your communication approach. To identify the steps in the communication process. To identify the problems that may occur in executive-level groups and teams. To identify the ways to troubleshoot group problems. To  more...

WebSphere Studio 5 0 SOAP JavaBeans WSDL ...messages are used in Web Services applications. It then describes the fundamental operations of the Apache AXIS SOAP engine, the serialization framework in Apache SOAP, and how it can be customized to solve specific serialization issues. The course then offers instruction on how to use the Web Services Wizard of WebSphere Studio Application Developer to create a new Web Service from an existing  more...

Advanced Business Comm Enhancing the Comm Message ...ective Business Communication course focuses on effective messages in letters and memos, intercultural communication, and communication with the media, and crisis communication. Students will cover the guidelines for writing effective messages. Students will learn about effective intercultural communication, how to deal with cultural diversity, communicating through the media, the effective  more...

Project Leadership Overcoming Obstacles ... Identify the components of sending a message. Identify the components of receiving a message. Simulation Overview: In this simulation, you will be meeting with Bruce Madison, Icon's Senior Product Development Manager. Bruce has been leading you through some management training sessions and developing your  more...

Netscape Communicator 4 6 User Fundamentals This course prepares the learner to locate, obtain and exchange information using Netscape Navigator. Learn To: Explore the Internet Environment. Identify Netscape Navigator Characteristics. Identify Navigator Advanced Features. Identify Netscape Messenger. Audience: This course is intended for Novices in terms of the Internet's features and capabilities, but need  more...

Web Site Security Messaging Servers Viruses ... risks and measures. Students will learn how to implement message security via Pretty Good Privacy (PGP), a de facto messaging security standard. They will also learn how to identify and minimize security risks associated with Java, CGI scripts, and HTTP servers. Finally students will receive a detailed overview of Internet-transmitted viruses, virus prevention, and antivirus programs.  more...

Moving from Technical Professional to Mgr Series Managing Personnel ...tion channels. Identify options for communicating your message. Identify barriers to communication. Identify strategies for overcoming communication barriers. Identify guidelines for holding effective team meetings. Identify guidelines for effective team management. Identify factors that contribute to stress and burnout. Identify ways to tackle the symptoms of stress.  more...

Implementing Managing MS Exchange Server 2003 Securing ...y aspects of security updates. Identify key aspects of message filtering. Identify the steps involved in detecting unsolicited commercial e-mail messages. Enable connection filtering in Microsoft Exchange Server 2003. Identify guidelines for securing mailboxes. Create and apply recipient and sender filtering. Identify guidelines for removing viruses from e-mail. Identify  more...

Designing a MS Exchange Server 2003 Organization Infrastructure ...als. Identify the types of network topologies used for message flow. Identify considerations for planning connectors between routing groups. Identify features of different connector types. Identify design considerations when planning connector costs. Identify guidelines for providing fault tolerance between routing groups. Identify considerations for planning server roles for  more...

Designing a MS Exchange Server 2003 Organization Connectivity ... connectivity. Identify considerations for designing a message routing strategy. Identify considerations for designing a messaging connector strategy. Identify the sequence of steps involved in the deployment process. Identify considerations for understanding the existing network environment. Identify factors to consider when collapsing Microsoft Exchange Server 5.5 sites.  more...

Oracle Application Server 10g Administration II Part 4 ...lication Server Control. Identify features of log file message correlation. Sequence the steps to start the Log Loader. Identify the options that enable you to search and view log repository. Identify the options that enable you to update, purge, and change the properties of the Log Loader. Identify effects of various Log Loader problems. Sequence the steps to configure Oracle  more...

Getting the Most from Business Documents ...best uses for each. The course shows you how to align the message content, document type, and delivery method--Internet, fax, mail, courier, and so on--so that your business documents receive the right level of attention and achieve their designated purpose. Independent topics address five of the most commonly used business documents. You work hard on your business writing. Don't waste that  more...

The Writing Process ...Do you try to complete the entire document--defining your message, analyzing your audience, deciding on your approach, worrying about grammar and spelling, organizing your information, and choosing your words precisely--all in a single step? If so, there may be an easier, quicker, and far more effective way to tackle your writing project.This course divides the writing process into manageable  more...

SD110 - Credit Memo Processing ...alyze pricing & release request - Create credit memos - Message output, document flow Type: Hands-on End User course Release: ECC 6. 0 Audience: - End users Prerequisite: - Basic SAP skills (SAP101) - Basic Sales & Distribution skills (SD101) - A general understanding of logistics terms Exam & Certificate: - Over 60+ questions - Certificate of Completion CPE  more...