Online Messages eLearning - Training Resources

Learn How to Write the Kind of Cover Letter That Gets Results A highly effective writing approach that increases the chances of getting your resume reviewed. The main objective of this course is to equip you with a proven method and persuasive writing technique that gets results. The course, ?Learn How to Write a Cover Letter That Gets Results? is designed for individuals who want to get a potential employer to take action and give your resume thoughtful  more...

Brilliant Business Writing and Communication ...write every day, producing letters, proposals, and e-mail messages that communicate a great deal about themselves and their employers. Many don`t feel comfortable writing, and worry that the impression they`re making on clients and coworkers is anything but positive. It`s time to change all that. Designed explicitly for people in the business world, this course guides students through the  more...

Write for Business with Companion CD ...employees and students to write clear and engaging e-mail messages, project reports, presentations, proposals, and more. The accompanying Companion CD features additional models, interactive lessons and exercises, and Microsoft Word templates, all in an easy-to-use electronic format. The Companion CD helps you improve your writing and communication skills on an individual basis. The Companion  more...

Office 2000 Introduction This course introduces students to Microsoft Word, Excel, Access, PowerPoint, and Outlook 2000, as well as containing a section on time management. Students will learn basic features from each one of these courses and gain an introductory knowledge of the applications. They will also learn some techniques to manage time more effectively. Office 2000 Introduction This course introduces students to  more...

Office XP (2002) Intermediate ...s, use the Personal Address Book, categorize contacts and messages, archive mail, and work with events and meetings. Customizing worksheets by changing worksheet attributes, using lists to store and organize worksheet data, and using functions in financial and logical formulas are some features that Microsoft Excel will teach the students. Microsoft Access will show students how to use tables,  more...

Office XP (2002) Introduction This course introduces students to the basic features of Microsoft Office XP. It covers the major new features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Microsoft FrontPage, and Microsoft Outlook. Students will learn the intoductory features that each of these applications has to offer. This course introduces  more...

Outlook 2000 Level 1 ...ill learn include sending, receiving, and managing e-mail messages; using the Calendar to schedule appointments; and understanding and using tasks. This introductory course teaches students the basic features found in Microsoft Outlook 2000. Some skills students will learn include sending, receiving, and managing e-mail messages; using the Calendar to schedule appointments; and understanding  more...

Outlook 2000 Proficient ...ls taught include sending, receiving, and managing e-mail messages; using the Calendar; understanding and using tasks; exploring contacts and the Journal; and integrating Outlook and Office. This comprehensive course teaches students both the basic and more advanced features found in Microsoft Outlook 2000. Some skills students will learn include sending, receiving, and managing e-mail  more...

Outlook 2007 Level 1 ...create, send, preview, read, reply to, and forward e-mail messages. They ll also learn about recalling messages, attaching files to messages, resending messages, marking messages as unread, deleting messages, organizing messages into folders, and previewing and printing messages. Outlook 2007 Level 1 This basic course introduces students to Microsoft Office Outlook 2007. Students will learn  more...

Outlook 2007 Level 2 ... the Level 1 course. Students will learn how to customize messages by setting default message formats and fonts, as well as by adding signatures, themes, and stationery. They will also learn how to create, activate, and turn off Out of Office messages; set message importance and sensitivity; delay delivery of messages; request delivery receipts; and create e-mail polls. Outlook 2007 Level 2  more...

Microsoft Outlook 2002 Core ...ts will learn basic features, such as working with e-mail messages, customizing Outlook to their personal preferences, and managing time using the Calendar, task, and note functions. This course will cover the basic features of Microsoft Outlook 2002. Topics covered include composing messages, sending messages, replying to messages, forwarding messages, creating contacts, scheduling  more...

Microsoft Outlook 2002 Level 1 ...ill learn include sending, receiving, and managing e-mail messages; creating contacts; using the Calendar to schedule appointments; and understanding and using tasks. This introductory course teaches students the basic features found in Microsoft Outlook 2002. Some skills students will learn include sending, receiving, and managing e-mail messages; creating contacts, using the Calendar to  more...

Microsoft Outlook 2002 Level 2 ...002. Students will learn how to assign categories to mail messages, propose alternate meeting times, and send task status reports. This course covers intermediate skills for Microsoft Outlook 2002. Topics covered include working with signatures, using the Personal Address Book and specialized mail features, categorizing contacts and messages, archiving mail, working with events and meetings,  more...

Lotus Notes 5.0 Level 1 This introductory course will teach students the basic features of Lotus Notes 5.0. They will learn to send and receive e-mail, as well as schedule appointments and write to-do lists. This introductory course will teach students the basic features of Lotus Notes 5.0 so they can easily send and receive e-mail and manage databases. Specifically, students will learn the basics of sending and  more...

Lotus Notes 5.0 Level 2 ...with many Lotus Notes features used in customizing e-mail messages and accessing database material. This course enhances a student's basic understanding of Lotus Notes 5.0 by introducing them to the advanced features of Lotus Notes 5.0. Students will work with many Lotus Notes features used in customizing e-mail messages and accessing database material. Some other topics that will be  more...

Learn How To Write Effective Persuasive Written Communication Perfect short course for those seeking to persuasively communicate with their audience through written communication. The main objective of this course is to equip you with a proven method and persuasive writing technique. This course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to  more...

Learn How to Write Persuasive Web-Based Text The main objective of this course is to equip you with a proven method and persuasive writing technique. This course is specific to web-writing and is unique. It is designed specifically for content developers and practitioners who want to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are  more...

E-mail Gems ...messages in your company resemble screen versions of the junk mail cluttering mailboxes today? E-Mail Gems helps participants develop screen savvy as they create electronic messages readers view not as junk but as gems. Welcome to E-mail Gems Do e-mail messages in your company resemble screen versions of the junk mail cluttering mailboxes today? E-Mail Gems helps participants develop screen  more...

5 Steps to Effective Persuasive Business Communication Get quick results with this proven method and technique. The main objective of this course is to equip you with a proven method and persuasive writing technique. This course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are not predisposed  more...

Basics of Effective Communication Course description -- Basics of Effective Communication examines the fundamental elements of communication and describes how you can send clear and consistent messages to a Receiver. It gives tips for choosing the right communication method and considering other important factors that impact effectiveness. It covers effective listening and feedback skills in practical and immediately useful  more...

SQL Server 2005 Error Handling Techniques recognize how to design code for validating input, for error handling and for user-defined messages in SQL Server 2005  more...

Sales Communications Foundations William Safire, a columnist for the New York Times, said, "To communicate, put your thoughts in order; give them a purpose; use them to persuade, to instruct, to discover, to seduce." This is true especially for the sales professional. As a sales professional, you are a professional persuader. You must possess the communications skills to effectively instruct your prospective customers and help  more...

Avoiding Errors in Usage and Punctuation Have you ever received an e-mail so poorly worded that you hit the delete button before you even finished reading the message? Have you ever opened a letter so confusing that you couldn't understand what the author was trying to say? If so, you understand the frustration of receiving a badly written message. Are you afraid that you might have sent messages that have been discarded or misunderstood  more...

Listening to Comprehend ...is course teaches you how to comprehend verbal and visual messages to maximize your understanding of others. Because this course teaches listening skills, it is important to have your audio turned on for certain sections. In some instances, the text that is spoken will display in the caption text box. In these case, the important feature is not what is said, but how it is said. In these  more...

Enhancing Listening Skills Have you ever been taken by surprise by an unexpected deadline? Have you ever left a meeting unsure about what was decided? Have you ever asked a supervisor for advice, only to later forget what your supervisor told you? You can avoid problems like these by using effective listening skills. Effective listening helps you to know what's going on in your organization, get cooperation from your  more...

Advanced Business Communication - Enhanced Business Communication In the Advanced Business Communication: Guidelines for Effective Communication, you will be introduced to the world of business communication in general and to areas that are fundamental to effective business communication today. You will learn about typical barriers to effective communication and guidelines for overcoming them. You will also learn about steps in the communication process, uses of  more...

Advanced Business Communication - Effective Business Communication ...ective Business Communication course focuses on effective messages in letters and memos, intercultural communication, and communication with the media, and crisis communication. Students will cover the guidelines for writing effective messages. Students will learn about effective intercultural communication, how to deal with cultural diversity, communicating through the media, the effective  more...

Web Services with C 2005 To identify how to create, publish, debug, and deploy XML web services, and to identify how to manage key aspects SOAP messages and implement session state in web services  more...

Web Services with Visual Basic 2005 To identify how to create, publish, debug, and deploy XML web services, and to identify how to manage key aspects SOAP messages and implement session state in web services  more...

Connectors Transport Rules and Message Compliance in Exchange Server 2007 ...MTP protocol is the primary protocol used to relay e-mail messages between servers on the Internet. Since most e-mail systems are connected to the Internet, it is important to understand how SMTP is configured in Exchange Server 2007. This course discusses the implementation of Send and Receive SMTP connectors on Hub Transport servers and Edge Transport servers. Also explored in this course is  more...

Monitoring and Security in Exchange Server 2007 To ensure that the Exchange Server 2007 environment runs smoothly, it is necessary to monitor system activity and the performance of your Exchange servers. Monitoring allows you to obtain data that can assist in tuning the performance of the Exchange environment as well as assist in troubleshooting. It is also very important to ensure that the Exchange servers and the e-mail messages themselves  more...

Introduction to Online Branding ...he e-customer, and the effect technology has had on brand messages. If you are already a brand manager, you will discover a fresh perspective regarding just who should be building brands on the Web and content ideas for a Web presence. Regardless of your title, you will also examine the factors to consider when entering the global marketplace of the Web and how to evaluate the success of an  more...

Overview to Effective Business Communication Calvin Coolidge said, "No one ever listened themselves out of a job." Furthermore, you could say that "No one ever communicated themselves out of a job." Understanding business communication is foundational to being an effective administrative support professional. Learn about the business communication process and techniques for effective communication such as listening effectively and sending  more...

CIW Security Professional Network Security Introduction The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify the elements of a security infrastructure.  more...

ASP NET Part 2 ADO NET Partitioning Tracing ...how to enable and disable tracing and to add custom trace messages to ASP.NET pages and middle-tier components. Learn To • Identify features of the ADO.NET object model. • Sequence the steps in accessing data in ADO.NET. • Identify features of DataSets. • Identify the syntax for using a code-behind page. • Identify the syntax used to create a class file in  more...

ASP NET Part 2 ADO NET Partitioning Tracing ...how to enable and disable tracing and to add custom trace messages to ASP.NET pages and middle-tier components. Learn To • Identify features of the ADO.NET object model. • Sequence the steps in accessing data in ADO.NET. • Identify features of DataSets. • Identify the syntax for using a code-behind page. • Identify the syntax used to create a class file in  more...

Oracle PL SQL Database Programming ...PUT package with their uses. Perform the steps to output messages onto the screen using the DBMS_OUTPUT package. Identify the uses of dynamic SQL. Sequence the steps needed to use the DBMS_SQL package to write dynamic SQL. Match the DBMS_SQL subprograms with their descriptions. Perform the steps required to write dynamic SQL using EXECUTE IMMEDIATE. Identify the distinctive properties of  more...

Exchange 2000 Server--Part 4 Connectivity ...a foreign system. Sequence the steps involved in routing messages within the same server. Sequence the steps involved in routing messages within the same routing group. Match methods of routing messages with their descriptions. Manage message queues. Identify the features of the link state table. Identify the features of the link state algorithm (LSA). Sequence the steps in the process  more...

GroupWise 5 5 Admin Part 1--System Fundamentals ...nd structure of the GroupWise system. Cover the flow of messages in GroupWise. Teach GroupWise viewing and modification options in NetWare Administrator. Plan options for an organization and a classroom. Teach processes of installing and configuring a GroupWise system. Install agents and view GroupWise in NetWare Administrator. C ontent Emphasis Skills-Based A udience  more...

Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS ...ervices: DHCP Duration: 2 - 3 Hour(s) Identify the messages generated at the various stages of the DHCP lease generation process. Install DHCP on a computer by using the Windows Components Wizard. Create a scope on a DHCP server. Remove a scope from a DHCP server. Create a superscope on a DHCP server. Remove a superscope from a DHCP server. Create a multicast scope on a DHCP  more...

Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS ...ervices: DHCP Duration: 2 - 3 Hour(s) Identify the messages generated at the various stages of the DHCP lease generation process. Install DHCP on a computer by using the Windows Components Wizard. Create a scope on a DHCP server. Remove a scope from a DHCP server. Create a superscope on a DHCP server. Remove a superscope from a DHCP server. Create a multicast scope on a DHCP  more...

Windows 2000 Installation Config Admin --Part 3 Resource Optimization Course Overview This is the third course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the System Monitor counters used to provide information about resource utilization and interpret  more...

Windows 2000 Installation Config Admin --Part 3 Resource Optimization Course Overview This is the third course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the System Monitor counters used to provide information about resource utilization and interpret  more...

Lotus Domino R5 System Admin Part 6 Advanced Internet Mail Routing ...address resolution, restricting inbound mail and outbound messages from a Domino mail system; and set up the POP3 and IMAP services and their users. L earn To: Identify the basic messaging concepts related to the Domino mail system, set up SMTP routing and identify sample mail routing configurations. Customize Domino mail system by setting up address resolution, restricting inbound  more...

Lotus Domino R5 System Admin Part 5 Advanced Notes Mail Routing Course Overview This is the fifth course in a ten part series for system administrators who are responsible for Domino server and Notes client. At the completion of this course, students will learn how to identify the contents of the different mail routing documents in a Domino directory; configure mailing options, such as forwarding address, messaging size, priorities and shared mail; and  more...

Oracle Form Builder R6 Writing and Debugging Code ...ilder. Write the code to handle errors, suppress system messages, create alerts and control alerts at run time. Run a form module in debug mode. Identify the concepts related to debugging PL/SQL code. Debug PL/SQL code. Identify the process involved in querying a data block. Write triggers to query a data block. Manipulate the query process. Perform validation, and navigate  more...

Oracle Form Builder Including Reusable Oracle Components ... location of PL/SQL code. Identify the features of error messages caused by failed Form Builder calls to the Oracle Server. Match the predefined error messages with the DML declarative constraint violations that generate them. Complete the code for the ON-ERROR trigger to display error information caused by an implicit call to the Oracle Server. Complete the code to display error  more...

Oracle Form Builder Writing and Debugging Code ...Builder. Write codes to detect errors, suppress system messages, create alerts, and control alerts at runtime. Run a form module in Debug mode. Identify the concepts related to debugging a PL/SQL code. Debug a PL/SQL code. Identify the process involved in querying a data block. Write triggers to query a data block. Manipulate the query process. Perform validation and  more...

Lotus Notes R5 Managing and Sharing Information ...e Agent Builder window. Create an agent to reply to mail messages. Create an agent to forward mail messages. Create an agent to send documents. Create an agent to copy documents. Create an agent to delete documents. Copy an agent to a database. Unit 4: Browsing the Web Duration: 1 Hour(s) Identify the features of the different types of Web navigators available in Lotus Notes.  more...

Lotus Notes R5 Managing and Sharing Information ...e Agent Builder window. Create an agent to reply to mail messages. Create an agent to forward mail messages. Create an agent to send documents. Create an agent to copy documents. Create an agent to delete documents. Copy an agent to a database. Unit 4: Browsing the Web Duration: 1 Hour(s) Identify the features of the different types of Web navigators available in Lotus Notes.  more...

Lotus Notes R5 Messaging and Working Remotely ...ompletion of this course, students will learn how to send messages and attachments; receive and reply to messages; organize and customize messages; and create local replicas, replicate mail and set up a machine for replication. L earn To: Send messages and attachments. Receive and reply to messages. Organize and customize messages. Create local replicas, replicate mail and  more...

Lotus Notes R5 Messaging and Working Remotely ...ompletion of this course, students will learn how to send messages and attachments; receive and reply to messages; organize and customize messages; and create local replicas, replicate mail and set up a machine for replication. L earn To: Send messages and attachments. Receive and reply to messages. Organize and customize messages. Create local replicas, replicate mail and set  more...

Working with SAP R 3 v4 x ...king in a dialogue with the system. Understand dialogue messages that point out errors or ask you to check entries for accuracy. Work in parallel with several applications. Access and use the R/3 Help System, Reference Library and Extended Help. Use a matchcode as a Help tool to allow you to search for information already saved in the R/3 System. Use special functions to execute the  more...

Introduction to the Internet and World Wide Web ...earn how to browse the Web, send and receive e-mail, post messages to newsgroups, and perform Web searches. L earn To: Identify the features of the Internet. Identify the features of the World Wide Web (WWW). Identify the business uses of the Internet and the intranet. Identify the options used to connect to the Internet. Identify the criteria for selecting an Internet  more...

Oracle Workflow 11i10 Business Event System Subscriptions ...tandard activities that help manage the contents of event messages. Learn To: Identify features of business events. Identify options that enable you to define and maintain business events. Identify features of business event groups. Audience: The target audience is functional and technical consultants and end-users who have knowledge of Oracle 9i, SQL, and programs within  more...

Oracle Workflow 11i10 Managing Customizing Workflow Processes ...uments. It also covers how to include PL/SQL documents in messages. Further, it covers forced synchronous processes, selector/callback functions, standard API used to define selector/callback functions, and the code to define a selector/callback function. It also covers master/detail coordination activities. In addition, it covers how to customize and protect workflows. Finally, it covers  more...

Exchange Server 5 5 Design Implementation - Part 5 ... Access and the steps in the information flow to exchange messages using Outlook Web Access. Install and configure Outlook Web Access. Access Exchange Server public folders and a mailbox by using Internet Explorer 4. C ontent Emphasis Skills-Based A udience This course is intended for support professionals of Microsoft Exchange Server 5.5. Participants should have completed  more...

Exchange Server 5 5 Design Implementation - Part 4 ...ts. L earn To: Identify the protocols used, the messages and security measures associated with Exchange Server and the Internet. Install and configure Internet Mail Service. Identify the components of USENET network. C ontent Emphasis Skills-Based A udience This course is intended for support professionals of Microsoft Exchange Server 5.5. Participants should have  more...

Exchange Server 5 5 Concepts and Administration - Part 3 ...hey help you perform. Sequence the steps for the flow of messages in a moderated folder. Sequence the steps for a folder event processing. Unit 2: Maintaining an Exchange Organization Duration: 1 - 2 Hour(s) Match the Microsoft Exchange databases with their functions. Match the log files with their functions. Sequence the steps performed by Microsoft Exchange to manage the online  more...

Outlook 2000 Expert User ...n: 1 - 2 Hour(s) Identify message-sending options for messages sent to others. Identify Rules Wizard options for managing incoming and outgoing messages. Create a message template. Use a message template. Create a Personal Address Book. Create a personal distribution list. Identify Compose New Fax Wizard options. Select an answer mode option for receiving a fax. Identify custom fax  more...

Outlook 2000 Proficient User ... Overview This course prepares IT Professionals to send messages to people inside and outside their organization, schedule appointments and meetings, maintain a contact list, and organize their activities with tasks, notes, and journal entries. L earn To: Arrange meetings and contacts. Record tasks, journal and notes entries. Integrate and customize Outlook 2000. C ontent  more...

Outlook 2000 Fundamentals ...nals to identify the basic features of Outlook 2000, send messages and use the Calendar feature effectively. L earn To: Identify Outlook 2000 Basics. Communicate with Outlook 2000 Messages. Schedule with Outlook 2000 Calendar. C ontent Emphasis Skills-Based A udience This course is intended for end users using Microsoft Outlook 2000. Participants should have a  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 3 ...ndler for a control. Sequence the steps to route command messages between a user interface object and a handler function. Identify the benefits of subclassing. Incorporate existing code by using Components and Controls Gallery. Identify the steps to add a scriptlet to an application. Insert DHTML controls into an MFC application. Unit 2: Menus, Dialog Boxes & Property Sheets  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 4 ...Q). Sequence the steps taken by MSMQ to send and receive messages. Identify the features of the MSMQ clients. Create a queue by using the MSMQ Explorer. Write the code to send a message by using the MSMQ objects. Write the code to receive a message by using the MSMQ objects. Match the MSMQ security types with their functions. Identify the advantages of server clustering. Identify the  more...

Oracle Workflow 11i10 Developing Processes ...ies, item type attributes, lookup types and lookup codes, messages, message attributes, and notifications activities. In addition, it covers the features of item type attributes, notification activities, and embedded regions. Finally, it covers special message attributes. Learn To: Identify guidelines for diagramming a workflow process. Define an item type. Define a process  more...

SAP R 3 3 0 ...working in a dialog with the system. Understand dialog messages that point out errors or ask you to check entries for accuracy. Work in parallel with several applications. Access and use the R/3 Help System, Reference Library and Extended Help. Use a matchcode as a help tool to allow you to search for information already saved in the R/3 System. Use special functions to execute  more...

Networking Technologies Series TCP IP Protocols ...et Control Message Protocol (ICMP). Match the ICMP query messages with their purpose. Match the various fields in the ICMP message format with their features. Sequence the steps for keeping track of LAN routers using the Router Discovery protocol. Identify the features of the Internet Protocol Next Generation (IPng). Match the various fields in the Ipng datagram header layout with their  more...

Networking Technologies Series TCP IP Internetwork Mgt ...ransfer Protocol (SMTP). Identify the ways by which MIME messages are sent by using ESMTP. Identify the services provided by Post Office Protocol (POP). Identify the benefits provided by Internet Message Access Protocol (IMAP). Identify the services provided by Network News Transfer Protocol (NNTP). Identify the features of Gopher. Identify the features of the WWW. Sequence the  more...

SAP R 3 Working with v3 0 ...ng in a dialogue with the system. Understand dialogue messages that point out errors or ask you to check entries for accuracy. Work in parallel with several applications. Access and use the R/3 Help System, Reference Library and Extended Help. Use a matchcode as a Help tool to allow you to search for information already saved in the R/3 System. Use special functions to execute  more...

Excel 2000 Proficient User ...g toolbar with their functions. Match the standard error messages with their respective worksheet problems. Trace cells in a worksheet. Locate invalid data in a worksheet. Modify the properties of a workbook. Apply data protection. Enable the protection of selected areas of a worksheet. Clear data protection. Unit 4: Outlining and Web Integration Duration: 1 Hour(s) Identify  more...

SQL Server 7 0 - Implementing a Database - Part 5 ...ISERROR statement. Perform the action to customize error messages. Select the statements used in transactional error-handling. Select the counters that can be monitored by SQL Server Performance Monitor. Perform the steps to view the event generated by the stored procedure. Select the recommended practices for effective stored procedures. Unit 2: Implementing Triggers Duration: 2 -  more...

Lotus Notes 6 Moving to IBM Lotus Notes 6 ...uch procedures as setting up a filing system for incoming messages, customizing outgoing messages, and managing the Address book. They are also given instruction in creating, receiving and managing messages, and working with the Calendar - for example, tracking meetings - and the To Do list. The course then offers a unit on the management of databases, discussions and the personal journal, a  more...

NetWare Service and Support Upgrade - Part 5 ...the causes of the two types of errors that generate abend messages. Configure SET parameters to allow the server to recover from abends automatically. Identify the information displayed in an abend message. Identify the causes of server lockups. Identify the data to be collected for troubleshooting server abends and lockups. Identify the checks required to analyze the probable cause of a  more...

Lotus Domino R5 System Admin Part 8 Internet Connectivity Security ...ng the Server document in Notes R5. Customize Web server messages by using the Domino Configuration database in Notes R5. Redirect a URL by using the Server document in Notes R5. Create a File Protection document for protecting Web Files by using the Server document in Notes R5. Create a Web realm by using the Server document in Notes R5. Unit 2: Services on a Domino Server Duration:  more...

Lotus Notes R5 System Admin Part 10 Monitoring a Notes Domino Env ...nts of Domino servers by using monitors, probes and event messages to ensure the integrity of the Domino system; monitor mail and database replication; and perform backup tasks, restore lost IDs and passwords, and recover lost data. L earn To: Identify the monitor server, database and user activity on the Domino server. Monitor the statistics and events of Domino servers by using  more...

Oracle 11i 2 6 Implement Workflow Fundamentals Part 2 ...low. Identify guidelines for defining lookups. Define messages. Identify features of notification activities. Define notification activities. Unit 2: Workflow Monitoring (1.75 hours) Identify features of Workflow testing. Identify features of the Workflow Monitor. Identify features of Worklists. Identify guidelines for viewing notifications. Identify the steps to modify  more...

Oracle 11i 2 6 Implement Workflow Fundamentals Part 1 The course deals with fundamentals of Oracle Workflow 2.6, which is provided by Oracle E-Business Suite for Oracle Application 11i. Oracle Workflow enables you to create, modify and automate business processes. Learn To: Identify features of Workflow-driven business processes. Identify features of business processes integration using Oracle Workflow. Match Oracle Workflow database  more...

Project 2000 Fundamentals ...with the baseline plan, set reminders, and send workgroup messages. Communicate project information by creating and modifying standard task reports, enhancing the report layouts, and exchanging information. C ontent Emphasis Skills-Based A udience This course is intended for end users that use the fundamental capabilities of Microsoft Project 2000. Participants should have a  more...

Project 2000 Proficient User ...sing the Tasks menu. Set an AutoAccept rule by using the Messages section. Create user permissions by using the Admin menu. Modify the color of a specific Gantt chart bar by using the Admin menu. Modify the mode of the Project Central server to Single User by using the Admin menu. Specify the authentication option for the users who log on to Project Central by using the Admin menu. Modify  more...

Office XP New Features Part 2 Access Outlook FrontPage ...Outlook 2002 to use a Hotmail account to send and receive messages. Learn To: Identify the main functions of the clipboard in FrontPage 2002. Learn To: Identify the new features of page tabs in FrontPage 2002. Learn To: Identify the new commands available on the Table menu. Audience The audience for this course would include learners who work in an office environment producing and working  more...

Outlook XP Fundamentals ...2. Individuals will learn how to open and reply to e-mail messages, insert attachments in messages and schedule appointments in the Outlook Calendar. Learn To • Start and exit Outlook 2002. • Identify the components of the Outlook 2002 interface. • Obtain help by using the Outlook 2002 Office Assistant. • Open a Microsoft Office file attachment. • Print a  more...

Outlook XP Expert User ... template. • Change the default format for all new messages. • Identify options available when sending and receiving messages. • Identify the characteristics of e-mail security and encryption options. • Specify the security zone that you want Outlook to apply to messages. • Obtain a digital certificate. • Add a digital signature to a message. •  more...

E-mail Etiquette Series The E-mail Etiquette Series includes the following courses: E-mail Etiquette: E-mail in the Workplace E-mail Etiquette: Using E-mail to Communicate Successfully E-mail Etiquette: Writing Effective E-mail Messages To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

WebSphere MQ Programming I ...y features of the technique for retrieving specific reply messages using the MsgId and CorrelId fields. To identify features of MQGET wait options. Audience Experienced business application programmers who need to develop programs using MQSeries on any supported platform. Basic understanding of the concepts of the messaging and queuing model, and how that is  more...

MS Win XP Install Admin Part 3 TCP IP NOS Environments ...the Domain Name System (DNS) database. o Match nslookup messages in Windows XP Professional with the Domain Name System (DNS) name resolution problems they signify. o Match nslookup messages in Windows XP Professional with the Domain Name System (DNS) name resolution problems they signify. Unit 3: Supporting Remote Users 2 hours o Identify features of establishing outbound remote  more...

WebSphere MQ Programming I ...y features of the technique for retrieving specific reply messages using the MsgId and CorrelId fields. To identify features of MQGET wait options. Audience Experienced business application programmers who need to develop programs using MQSeries on any supported platform. Basic understanding of the concepts of the messaging and queuing model, and how that is  more...

WebSphere MQ Programming II ... To identify put message options for grouping logical messages. To identify get message options for retrieving messages in logical order. To identify features of a distribution list. To identify steps required to open a distribution list. To identify fields in the MQPMO structure  more...

WebSphere MQ Programming II ... To identify put message options for grouping logical messages. To identify get message options for retrieving messages in logical order. To identify features of a distribution list. To identify steps required to open a distribution list. To identify fields in the MQPMO structure  more...

Organizational Skills Managing Information ...explore ways to process, retain, prioritize, and preserve messages and data that are key to their productivity and effectiveness. Learn To Appropriately categorize and act on information received via paper, e-mail, and voice mail. Use innovative reading and note-taking techniques to improve information comprehension.  more...

WebSphere Studio 5 0 Curriculum ...er offers solutions. It looks at SOAP syntax and how SOAP messages are used in Web Services applications and covers the fundamentals of writing Java clients for a Web Service application. It also covers the role of Universal Description, Discovery and Integration (UDDI) within a Web Services application, describing how to use it to publish and find a Web Service. This curriculum consists of  more...

WebSphere Studio 5 0 Curriculum ...er offers solutions. It looks at SOAP syntax and how SOAP messages are used in Web Services applications and covers the fundamentals of writing Java clients for a Web Service application. It also covers the role of Universal Description, Discovery and Integration (UDDI) within a Web Services application, describing how to use it to publish and find a Web Service. This curriculum consists of  more...

Interpersonal Communication Telephone Skills ...priority calls. Take accurate messages. Increase your efficiency while on the telephone. Audience This course is for all employees who provide inbound and outbound telephone service. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs  more...

Effective Presentations The Presentation Process ...tion (0.5 - 1 hour) Describe how messages are successfully communicated. Apply steps for speaking extemporaneously. List the three steps in the presentation process. Simulation Overview: In this simulation, you will be meeting with Bruce Madison, Icon International's Director of  more...

Business Writing The Fundamentals ... tone, paragraph structure, writing positive and negative messages effectively and proposal writing are key topics covered in this series. Learn To To identify guidelines for writing effectively. To identify guidelines for planning a document. To identify guidelines for using an outline form to organize  more...

Business Writing Writing Effective Proposals ... tone, paragraph structure, writing positive and negative messages effectively and proposal writing are key topics covered in this series. Learn To To match types of proposals with their features To identify criteria used for evaluating a proposal. To identify guidelines for identifying clients' needs.  more...

E-mail Etiquette E-mail in the Workplace ...gram covers e-mail basics, such as how to write effective messages, e-policies, and how to use e-mail accessories and passwords. The program focuses on the influences of e-mail, when to choose e-mail over other types of communication, how to avoid writing inappropriate messages, how and when to attach files, and how to prevent your password from being stolen. Learn To Identify  more...

E-mail Etiquette Using E-mail to Communicate Successfully ... lines. Identify how you should construct your e-mail messages to prevent apathetic reactions. Identify the factors you should consider when writing an e-mail message. Identify the guidelines for ensuring the tone of your message enhances its effectiveness. Identify when it is not appropriate to use emoticons and electronic abbreviations. Audience Managers, employees, and  more...

E-mail Etiquette Writing Effective E-mail Messages ...Messages teaches students how to write effective e-mail messages. The program covers the differences between writing online and traditional paper-based writing, how to achieve your e-mail message objectives, the importance of using correct punctuation, how to construct effective sentences and paragraphs, and how to edit your e-mail messages. The program also focuses on the importance of using  more...

Listening Skills The Fundamentals of Listening ...f listening. It also teaches the learner how to interpret messages and identifies three common types of listening. It provides a step-by-step process on how to become a critical listener and explains the benefits of providing feedback to speakers. It details how to provide feedback by providing an explanation of the types of questions the learner should ask the speaker. Finally, it focuses on  more...

Excellence in Service Communicating With Customers Virtually ... voice mail. Identify guidelines for leaving voice mail messages. Unit 3: Practicing E-mail Etiquette (1 hour) Identify ways to compose easy-to-read e-mails. Identify subtle changes you can make when communicating with Drivers in an e-mail. Identify subtle changes you can make when communicating with Influencers in an e-mail. Identify subtle changes you can make when  more...

LAN WAN Integration ... Match e-mail solutions for handling messages with their intended users. Identify advantages of using a network to manage applications by sharing software. Identify the advantages of centralized database management in a network. Identify centralized components of an organization with centralized network  more...

Outlook 2003 Fundamentals ... To identify options for responding to messages. To identify options in the Ways to Organize pane. To identify message field options. To sort a message folder using the Sort dialog box. Audience The target audience will range from new users to power users. It is expected that the vast  more...

Organizational Crisis Mgmt Resolving Crises in Organizations ...ed on handling calls, controlling the communication flow, messages and audiences, and communicating in the crisis aftermath. The course looks at communication with non-media stakeholders, giving particular attention to employees. The final section covers communication with the media, providing clear guidelines on overall approach, handling of apologies, guidelines for Initial Holding  more...

IIS 4 0 Creating Configuring a Web Server - Part 4 ...equence the steps in which Microsoft SMTP Service deliver messages. Change the default startup setting for Microsoft SMTP Service by using the Services application. Identify the property sheets you will use to configure a SMTP site. Configure a client to send and receive messages by using Microsoft SMTP Service. Identify the methods for optimizing the performance of Microsoft SMTP Service.  more...

Lotus Notes 6 Moving to IBM Lotus Notes 6 ...uch procedures as setting up a filing system for incoming messages, customizing outgoing messages, and managing the Address book. They are also given instruction in creating, receiving and managing messages, and working with the Calendar - for example, tracking meetings - and the To Do list. The course then offers a unit on the management of databases, discussions and the personal journal, a  more...

Lotus Domino R5 Configuring Optimizing the Environment ...g the Domino environment, monitoring mails, tracking mail messages, and setting up Web server tasks. Implement the advanced features of Lotus Domino R5 by configuring SSL, S/MIME, and mail in a Domino cluster. C ontent Emphasis Skills-Based A udience This course series is for system administrators, network support professionals, and IT managers responsible for migrating and  more...

MS Office 2003 New Features for Office Users ...Outlook. Identify new features of messages in Outlook. Identify new features of Calendar in Outlook. Identify new features of Contacts in Outlook. Identify new advanced features of Outlook. Identify features of Business Contact Manager. Identify  more...

Lotus Domino R5 Development Part 6 Developing Applications for Web Clients ...- 2 Hour(s) Customize the form processed confirmation messages. Match the special search fields with the tasks for which they are used. Capture environment information in an application by using CGI variables. Add HTML header information to a form by using the HTML head content event. Add HTML body information to a form by using the HTML body attributes event. Change the HTML  more...

Navigating Oracle Applications 11i This series teaches learners how to access and navigate within Oracle Applications, release 11i. The course covers Oracle Applications 11i Interface, navigation tips, manipulating data using Find mode and Query mode, and also accessing online help. Learners are taught to enter data, retrieve information in the form of a query, maintain data, use flexfields, and access online help. Additionally,  more...

Enterprise Connectivity with J2EE V1 4 RMI JMS and JCA ...S) communication models. Sequence the steps for sending messages to a destination. Distinguish between synchronous and asynchronous consumers. Identify features of the J2EE Connector architecture design. Identify features of resource adapters. Identify features of the Common Client Interface (CCI). Audience: This course is intended for programmers who are interested in updating  more...

Enterprise Connectivity with J2EE V1 4 RMI JMS and JCA ...S) communication models. Sequence the steps for sending messages to a destination. Distinguish between synchronous and asynchronous consumers. Identify features of the J2EE Connector architecture design. Identify features of resource adapters. Identify features of the Common Client Interface (CCI). Audience: This course is intended for programmers who are interested in updating  more...

CIW Server Administrator Part 4 Servers ...149; Match features of HyperText Transfer Protocol (HTTP) messages with their functions. • Edit a HTTP error message. • Identify features of Web applications. • Identify features of the Network News Transfer Protocol (NNTP) Service. • Create an expiration policy for a news server. • Enable user-based access to a news server. Audience The audience for  more...

CIW Internetworking Professional Part 2 IP Model ... Internet Control Message Protocol (ICMP) error and query messages. Audience The audience for this course will apply to students involved in defining network architecture, identifying infrastructure components, and monitoring and analyzing network performance. They will also be responsible for the design and management of enterprise TCP/IP networks. Prerequisite knowledge for this  more...

SAP R 3 CO Cost Center Acct Periodical Allocation Reports ...ocations. - Simulating Allocations. - Processing Test Run Messages. - Navigating in Cycle Segments. - Posting and Reversing Allocations. o Period-Based Allocations - Accrual Calculations: - Accrual Calculations During Test Runs. - Update Run for an Accrual Calculation. Unit 2: Reports 1.5 - 2 hours o Reporting - Basic Settings: - Standard Reports. - Importing and Generating Standard  more...

A 2003 OS Technologies Part 3 Troubleshooting ... To match common boot failure error messages with their descriptions. To match startup messages with their solutions. To identify causes of Windows Protection error messages. To identify characteristics of a competent customer support technician. To identify  more...

Network Part 2 Protocols Standards This is the second course in a three part series on the Network+ curriculum that begins with the OSI model. It also covers nerwork and application protocols and associated standards. It also introduces network services in particular, network addrssing and esolution, WAN technologies, remote access and finally covers TCP/IP troubleshooting utilities. Learn To: o Identify features of the Open  more...

IMS Essentials Part 2 IMS Transaction Manager ...ut IMS Transaction Manager (IMS TM). The architecture and messages in IMS TM are introduced. You learn about the security issues and about protecting system integrity in IMS. In the IMS Transaction Message Processing section, both message and application processing are explained. Finally, Multiple Systems Coupling (MSC) and Intersystem Communication (ISC) are dealt with. This course is current  more...

WebSphere Studio 5 0 SOAP JavaBeans WSDL ...messages are used in Web Services applications. It then describes the fundamental operations of the Apache AXIS SOAP engine, the serialization framework in Apache SOAP, and how it can be customized to solve specific serialization issues. The course then offers instruction on how to use the Web Services Wizard of WebSphere Studio Application Developer to create a new Web Service from an existing  more...

Advanced Business Comm Guidelines for Effective Comm ...rn about giving guidelines for creating audienced-centred messages, and about the use of transitions. Learn To To identify the guidelines for developing your communication approach. To identify the steps in the communication process. To identify the problems that may occur in executive-level groups and teams. To identify the ways to troubleshoot group problems. To  more...

WebSphere Studio 5 0 SOAP JavaBeans WSDL ...messages are used in Web Services applications. It then describes the fundamental operations of the Apache AXIS SOAP engine, the serialization framework in Apache SOAP, and how it can be customized to solve specific serialization issues. The course then offers instruction on how to use the Web Services Wizard of WebSphere Studio Application Developer to create a new Web Service from an existing  more...

Advanced Business Comm Enhancing the Comm Message ...ective Business Communication course focuses on effective messages in letters and memos, intercultural communication, and communication with the media, and crisis communication. Students will cover the guidelines for writing effective messages. Students will learn about effective intercultural communication, how to deal with cultural diversity, communicating through the media, the effective  more...

Telephone Skills Effectively Mng Inbound Outbound Calls ... putting a caller on hold, transferring a call and taking messages are taught. The learner is also stepped through the preparation to make outbound calls including stress management. Leaving voice mail messages, developing secondary contacts, and delivering negative messages are also covered. Finally, the learner is guided through procedures to make persuasive calls, including calls for  more...

Netscape Communicator 4 6 User Fundamentals This course prepares the learner to locate, obtain and exchange information using Netscape Navigator. Learn To: Explore the Internet Environment. Identify Netscape Navigator Characteristics. Identify Navigator Advanced Features. Identify Netscape Messenger. Audience: This course is intended for Novices in terms of the Internet's features and capabilities, but need to learn to  more...

Oracle Database 10g PL SQL Fundamentals Part 2 ...the HTP package. Identify the syntax for sending e-mail messages using the UTL_MAIL package. Match components of the DBMS_SCHEDULER package with their descriptions. Identify the syntax for creating jobs by using the DBMS_SCHEDULER package. Unit 3: Triggers Identify features of triggers. Identify the code to create a Data Manipulation Language (DML) trigger. Identify the code  more...

Implementing Managing MS Exchange Server 2003 Securing ...steps involved in detecting unsolicited commercial e-mail messages. Enable connection filtering in Microsoft Exchange Server 2003. Identify guidelines for securing mailboxes. Create and apply recipient and sender filtering. Identify guidelines for removing viruses from e-mail. Identify key aspects of digital signature and encryption capabilities. Match PKI components and their  more...

Oracle Application Server 10g Administration II Part 4 ...P Server (OHS) to produce Oracle Diagnostic Logging (ODL) messages. Sequence the steps to configure OC4J to produce Oracle Diagnostic Logging (ODL) messages. Sequence the steps to enable ECID generation in OC4J. Identify features of the printlogs tool. Unit 2: Tuning Oracle AS Identify tasks involved in performance tuning. Identify features of performance metrics. Identify  more...