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From 123-CBT Computer Based Training
Outlook 2002 Volume 1 and Volume 2 on-line e-learning cbt (computer based)cd rom ... Folders In Outlook Conclusion Lesson 3: Organizing Messages & Connection Settings Introduction Lesson Objectives The Organize Tool Using Folders To Organize Your Messages Color Coding Your Messages Using Views To Organize Your Messages Junk E-Mail Finding Items Using The Advanced Find Feature AutoComplete Addressing Accessing Help Outlook 2002 Email Introduction Setting Up  more...
Connectors Transport Rules and Message Compliance in Exchange Server 2007 on-line e-learning cbt (computer based)cd rom ...MTP protocol is the primary protocol used to relay e-mail messages between servers on the Internet. Since most e-mail systems are connected to the Internet, it is important to understand how SMTP is configured in Exchange Server 2007. This course discusses the implementation of Send and Receive SMTP connectors on Hub Transport servers and Edge Transport servers. Also explored in this course is  more...
Monitoring and Security in Exchange Server 2007 on-line e-learning cbt (computer based)cd rom Monitoring and Security in Exchange Server 2007 Microsoft Microsoft Certified Technology Specialist Exchange Server 2007, Configuration (Exam 70-236) To ensure that the Exchange Server 2007 environment runs smoothly, it is necessary to monitor system activity and the performance of your Exchange servers. Monitoring allows you to obtain data that can assist in tuning the performance of the  more...
Web Services with Visual Basic 2005 on-line e-learning cbt (computer based)cd rom Web Services with Visual Basic 2005 Microsoft To identify how to create, publish, debug, and deploy XML web services, and to identify how to manage key aspects SOAP messages and implement session state in web services  more...
Discover Outlook 2007 Level 2 on-line e-learning cbt (computer based)cd rom .... WORK WITH E-MAIL INFORMATION Organize E-mail Messages Flag A Message Print A Message Save A Message Save An Attachment Save A Draft Message Move Or Delete A Message Use Color Categories Sort Messages Search For Messages Manage E-mail About Rules Create & Use Rules Filter Junk E-mail Junk Mail Filtering  more...
Discover Outlook 2007 Level 1 on-line e-learning cbt (computer based)cd rom ...mail E-mail Addresses Create & Send E-Mail Messages Send An E-Mail Message Netiquette Format A Message Add & Send An Attachment E-mail Options E-mail Signatures Spell-checking, Grammar, & Auto Correction E-mail Themes & Stationery Use E-mail Themes Message Sending Options Specify E-mail Options Receive E-mail  more...
Listening Essentials Improving Your Listening Skills on-line e-learning cbt (computer based)cd rom Listening Essentials: Improving Your Listening Skills There are many factors and variables that influence the way we listen. Listening to understand and being able to truly identify what is being said to you is often easier said than done. Internal and external roadblocks can interfere with how we listen and interpret the information communicated to us. In this course, you'll discover how  more...
Culture and its Effect on Communication on-line e-learning cbt (computer based)cd rom ...stems influence the way we communicate and decode others' messages is more important than ever. This course attempts to explain various dimensions of a culture and how they affect the communication between individuals from different cultures by identifying the requirements of successful cross-cultural communication. The course takes you through the communication styles for high or low-context  more...
Processes for Managing Project Communications on-line e-learning cbt (computer based)cd rom ...t information flows, receiving and distributing dozens of messages per day. Customers, suppliers, project team members, and company executives all rely on the project manager for up-to-date information that has been processed and tailored to meet their needs. There are three critical processes that a project manager uses to meet stakeholders' information needs and keep the project progressing  more...
Web Services with C 2005 on-line e-learning cbt (computer based)cd rom Web Services with C# 2005 Microsoft To identify how to create, publish, debug, and deploy XML web services, and to identify how to manage key aspects SOAP messages and implement session state in web services  more...
Business Grammar The Mechanics of Writing on-line e-learning cbt (computer based)cd rom ...s of Writing As you sit down to write your business messages, do you ever find yourself wondering whether a word should be capitalized or abbreviated? Or whether you should spell out a number rather than use a figure? Knowing the correct way to abbreviate, capitalize, and express numbers in your business messages goes a long way in helping you to present yourself as a reputable  more...
Business Grammar Punctuation on-line e-learning cbt (computer based)cd rom ... that you're using punctuation correctly in your business messages. And by doing so, you'll convey a professional image and inspire confidence in your work and in your company. In this course, you'll review the standard rules and guidelines for using punctuation appropriately. You'll start by reviewing how to correctly apply end punctuation, including the correct use and rules for periods,  more...
Business Writing Know Your Readers and Your Purpose on-line e-learning cbt (computer based)cd rom ...Purpose To write effective and appropriate business messages, you need to know your readers. Are you addressing multiple readers or a single reader? How much knowledge do your readers have of your subject, and what issues concern them most? These are just some of the questions to consider before you start writing your message. Closely tied with knowing your readers is knowing your purpose  more...
Interpersonal Communication Targeting Your Message on-line e-learning cbt (computer based)cd rom ...s key considerations for planning and delivering targeted messages. It highlights the components involved in communication and describes what to look for when analyzing the needs and wants of your intended audience even if it is an audience of one. This course also takes you through the selection of an appropriate medium and context for a given message, and suggests strategies for delivering a  more...
Using E-mail and Instant Messaging Effectively on-line e-learning cbt (computer based)cd rom ... rapidly than ever before. But how do you ensure that the messages you are sending are effective, acceptable, and will be taken seriously? The use of proper e-mail etiquette is the cornerstone for ensuring your message gets across quickly, appropriately, and concisely. This course covers the basic requirements for using e-mail to communicate effectively. Specifically, you will be introduced to  more...
Essential Skills for Professional Telephone Calls on-line e-learning cbt (computer based)cd rom Essential Skills for Professional Telephone Calls Virtually every single company in the global economy uses the telephone for at least a part of their business. For many organizations, the telephone is the primary form of communication with customers, clients, and colleagues. And with virtual work environments established as a modern business practice, business telephone etiquette is more  more...
Outlook XP Proficient Expert on-line e-learning cbt (computer based)cd rom ...s - Set E-Mail Options Receive E-Mail - Retrieving Messages - Open E-Mail Messages - Reply To A Message - Forward A Message Manage & Organize E-Mail - Print A Message - Save A Message - Save An Attachment - Message Drafts - Move & Delete Messages - Organize Messages By Category - Sort Messages - Find A Message Calendar Calendar Overview - What Is The Calendar? -  more...
Sales Communications Foundations on-line e-learning cbt (computer based)cd rom Sales Communications Foundations William Safire, a columnist for the New York Times, said, "To communicate, put your thoughts in order; give them a purpose; use them to persuade, to instruct, to discover, to seduce." This is true especially for the sales professional. As a sales professional, you are a professional persuader. You must possess the communications skills to effectively instruct  more...
SQL Server 2005 Error Handling Techniques on-line e-learning cbt (computer based)cd rom SQL Server 2005 Error Handling Techniques Microsoft recognize how to design code for validating input, for error handling and for user-defined messages in SQL Server 2005  more...
Strategies for Communicating with Tact Diplomacy on-line e-learning cbt (computer based)cd rom ...blish trust and rapport in relationships while delivering messages effectively. However, it's often pushed aside by good intentions cloaked by gut reaction and misinterpretation. This course provides techniques you can use to navigate through conversations in a way that shows sensitivity and respect for others. As well as exploring what you should say, the course shows you how you can use  more...
The Voice of Leadership The Power of Leadership Messaging on-line e-learning cbt (computer based)cd rom ...ust always do what you say you'll do. Powerful leadership messages have distinct qualities, and leaders who learn how to deliver these messages are much more likely to persuade their audiences. This course covers the leadership attributes that shape messages and explains how to establish and maintain your credibility as a leader. It also outlines the qualities that make messages clear and  more...
Communicating with Professionalism Etiquette on-line e-learning cbt (computer based)cd rom ...icating in the workplace can help you to ensure that your messages are conveyed as you intended. Observing norms enables you to build and nurture your relationships with colleagues, subordinates, and superiors. This course strengthens your ability to communicate in a professional manner. It walks you through the etiquette of speaking to others in person, as well as on the phone. It then  more...
CISSP Domain Cryptography on-line e-learning cbt (computer based)cd rom ...yptography has been used for thousands of years to secure messages, identities, vital information, and communications mechanisms. This course covers the invention of cryptography, the use of algorithms and ciphers, and the secure mechanisms used for message authentication and certificate authority. This course guides you through the Common Body of Knowledge (CBK) recommended by the  more...
Oracle Database 11g R2 Using Monitoring Tuning RMAN on-line e-learning cbt (computer based)cd rom Oracle Database 11g R2: Using, Monitoring & Tuning RMAN Oracle Reconstructing the contents of all or part of a database from a backup typically involves two phases. The first phase is the retrieval of a copy of the data file from the backups. The second involves reapplying changes to the file that occurred since the backup, using archived and online redo logs. To effectively administer an  more...
CompTIA Security 2008 Messaging User Role Security on-line e-learning cbt (computer based)cd rom CompTIA Security 2008: Messaging, User & Role Security CompTIA SY0-201 CompTIA Security 2008 Edition E-mail and instant messaging have taken over from snail mail, memos, and even to a large extent from phone conversations in modern office environments. The challenge is to ensure that these forms of communication are secure, readily accessible, and that the identity of both parties involved  more...
Administrative Professionals Representing Your Boss on-line e-learning cbt (computer based)cd rom Administrative Professionals: Representing Your Boss As an administrative support professional, every interaction you have with others leaves an impression of not only yourself but of your boss. The ability to represent your boss in a positive and professional light is essential to both your own and your boss's success. This course covers the skills you need to be successful as an  more...
Cryptography on-line e-learning cbt (computer based)cd rom ...yptography has been used for thousands of years to secure messages, identities, vital information, and communications mechanisms. This course analyzes the invention of cryptography, the use of algorithms and ciphers, and the secure mechanisms used for message authentication and certificate authority. And the course examines electronic security measures and the hacking tools that can be used to  more...
Exchange Server 2010 Transport Rules Message Compliance Security on-line e-learning cbt (computer based)cd rom ... is now the most popular form of business communications, messages that contain sensitive information need to be protected. Information Rights Management (IRM) can provide protection for messages both online and offline. Messages can be protected manually by users of Microsoft Outlook and Outlook Web App. And automatic protection of messages can be configured with Transport Protection rules.  more...
Exchange Server 2010 Message Transport on-line e-learning cbt (computer based)cd rom ...MTP protocol is the primary protocol used to relay e-mail messages between servers on the Internet. Since most e-mail systems are connected to the Internet, it is important to understand how SMTP is configured in Exchange Server 2010. This course discusses the implementation of send and receive SMTP connectors on Hub Transport servers and Edge Transport servers. Also covered in this course are  more...
SNMP MIBS and RMON on-line e-learning cbt (computer based)cd rom SNMP, MIBS, and RMON To identify the methods by which data is collected and distributed for network management and the form that those messages take.  more...
Linux User Notification Device Management on-line e-learning cbt (computer based)cd rom ...acilities for an administrator to post public notices and messages for all users to see. This course covers the methods available to a system administrator for user notification. This course also demonstrates the system used by Linux to detect and initialize hardware devices on the system - both those found during boot up, as well as those plugged in later such as USB flash drives. This course  more...
A Practical App 2009 Maintaining Operating Systems Windows 7 Update on-line e-learning cbt (computer based)cd rom A Practical App. 2009: Maintaining Operating Systems (Windows 7 Update) CompTIA CompTIA A 2009 220-702 CompTIA A Practical Application There are a variety of hardware and software resources a technician can use to troubleshoot Windows operating system issues. This course examines the commands, disk management tools, system utilities, and error messages commonly used to resolve such problems.  more...
Sending and Receiving Messages in Outlook 2003 on-line e-learning cbt (computer based)cd rom Sending and Receiving Messages in Outlook 2003 Microsoft To demonstrate how to send and receive messages in Outlook 2003  more...
Formatting and Managing Messages in Outlook 2003 on-line e-learning cbt (computer based)cd rom Formatting and Managing Messages in Outlook 2003 Microsoft To demonstrate how to format and manage messages in Outlook 2003  more...
Advanced Data Manipulation Features in Word 2007 on-line e-learning cbt (computer based)cd rom Advanced Data Manipulation Features in Word 2007 Microsoft Word 2007 enables you to create forms quickly and easily, so that they can be used by other users of Word 2007. Forms contain form fields that you can link to external data sources, and Word 2007 contains security features to protect forms from tampering by other users. Inserting fields has been simplified in Word 2007 by means of  more...
Advanced Data Management in Excel 2007 on-line e-learning cbt (computer based)cd rom Advanced Data Management in Excel 2007 Microsoft Excel 2007 provides multiple features for organizing and managing data, so you can ensure data is entered correctly and that calculations and formulas are valid. Data organization features enable you to sort, filter, and group and outline data so that you can focus on the key parts of your data. Validation features ensure that data is correct,  more...
Getting Started with Outlook 2007 on-line e-learning cbt (computer based)cd rom Getting Started with Outlook 2007 Microsoft Microsoft Outlook 2007 is an application used to manage your communication needs. It allows people to send and receive e-mail messages, and provides additional functionality to keep tasks, notes, appointments, and daily activities in one convenient location. This course addresses the basic features and functionality of Outlook 2007, including how  more...
Formatting and Managing E-mail in Outlook 2007 on-line e-learning cbt (computer based)cd rom ...ook 2007 allows you to quickly organize and format e-mail messages using easy management and time-saving tasks. Outlook 2007 provides formatting features that can be applied to an e-mail message as it is being created, and also includes management tools to find and sort messages quickly. This course demonstrates how to use the various formatting features, and also explores such e-mail message  more...
Completing Searches Printing Items and Working with RSS Feeds in Outlook 2007 on-line e-learning cbt (computer based)cd rom Completing Searches, Printing Items, and Working with RSS Feeds in Outlook 2007 Microsoft Microsoft Outlook 2007 is a versatile e-mail client application that offers numerous features for interacting and sharing information with others. This course demonstrates the new Outlook 2007 search feature, Instant Search, which is used to locate and manipulate e-mail messages and other Outlook items.  more...
Customizing Outlook 2007 and Using the Journal on-line e-learning cbt (computer based)cd rom Customizing Outlook 2007 and Using the Journal Microsoft Microsoft Outlook 2007 is highly customizable. You can tailor the interface by selecting views or modifying them to suit your needs. Using a timeline you can track items, such as e-mail or phone conversations, within Outlook itself and also externally. In addition, Outlook allows you to configure and customize multiple e-mail accounts  more...
Configuring Rules Alerts and Junk E-mail Settings in Outlook 2007 on-line e-learning cbt (computer based)cd rom ...with the tools you need to efficiently manage your e-mail messages. By using predefined or custom rules and alerts, you can organize your messages by moving, deleting, and forwarding them appropriately, and you can even choose to send an automatic reply to incoming e-mail. Outlook 2007 also provides a Junk E-mail Filter to ensure that any spam or unwanted e-mail messages are dealt with by  more...
Data Security Archiving and Working Offline in Outlook 2007 on-line e-learning cbt (computer based)cd rom ...us attacks that can arrive in the form of incoming e-mail messages. The program also provides you with tools used to archive and manage the size of your mailbox to ensure that you can locally store your e-mail messages for future reference. With Outlook 2007 you can choose to work offline and access your e-mail messages without connecting to a server, and then synchronize Outlook with the  more...
Instant Text and Unified Messaging in Outlook 2007 on-line e-learning cbt (computer based)cd rom ...re that allows you to set access permissions for specific messages. Setting these restrictions secures your sensitive information against forwarding, printing, and copying. In addition, when used with an Exchange Server, Outlook 2007 provides you with a comprehensive messaging approach, including instant and text messaging to mobile devices. It also allows you to receive and listen to voice  more...
Using SQL Server 2008 Messaging Full-Text Search Scripts Track Changes on-line e-learning cbt (computer based)cd rom ...onents to complete a specific task by communicating using messages to relay the task information within the instance or between instances of SQL Server 2008. SQL Server 2008 also offers a way for developers to track changes within the database using either change tracking or change data capture. SQL Server's full-text search component can be implemented to ensure that specific data is returned  more...
Communicating Successfully in the American Workplace on-line e-learning cbt (computer based)cd rom ...our own. Culture influences how people send and interpret messages. To work effectively with people from another culture, it is beneficial to understand their communication style. This course describes the typical characteristics of the American communication style. It also explains some nonverbal communication behavior you may encounter in an American work context, and it presents general  more...
Getting Started with Lotus Notes 8 Using Mail on-line e-learning cbt (computer based)cd rom Getting Started with Lotus Notes 8 & Using Mail IBM Lotus Notes 8 is the most recent release of IBM's messaging and collaboration software. Notes 8 has many features that help increase end users' productivity and manage scheduling, allowing them to streamline the way they work. The core component of the application remains its robust e-mail functionality. This course explores the updated  more...
From Online Training Directory
Learn How to Write the Kind of Cover Letter That Gets Results on-line e-learning cbt (computer based)study at homecoursewareSelf Directed A highly effective writing approach that increases the chances of getting your resume reviewed. The main objective of this course is to equip you with a proven method and persuasive writing technique that gets results. The course, ?Learn How to Write a Cover Letter That Gets Results? is designed for individuals who want to get a potential employer to take action and give your resume thoughtful  more...
Legal Research and Writing on-line e-learning cbt (computer based)study at homecourseware ...ectation for student emails to the professor are that the messages will reflect a solid understanding of the materials. The message should contain an analysis of the issues involved in the posted discussion questions. In order to perform this analysis, the student will have read and reviewed all of the materials for the week. Students should email messages that demonstrate that they have  more...
Lotus Notes 5.0 Level 1 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This introductory course will teach students the basic features of Lotus Notes 5.0. They will learn to send and receive e-mail, as well as schedule appointments and write to-do lists. This introductory course will teach students the basic features of Lotus Notes 5.0 so they can easily send and receive e-mail and manage databases. Specifically, students will learn the basics of sending and  more...
Lotus Notes 5.0 Level 2 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...with many Lotus Notes features used in customizing e-mail messages and accessing database material. This course enhances a student's basic understanding of Lotus Notes 5.0 by introducing them to the advanced features of Lotus Notes 5.0. Students will work with many Lotus Notes features used in customizing e-mail messages and accessing database material. Some other topics that will be  more...
Microsoft Outlook 2002 Core on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...ts will learn basic features, such as working with e-mail messages, customizing Outlook to their personal preferences, and managing time using the Calendar, task, and note functions. This course will cover the basic features of Microsoft Outlook 2002. Topics covered include composing messages, sending messages, replying to messages, forwarding messages, creating contacts, scheduling  more...
Microsoft Outlook 2002 Level 1 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...ill learn include sending, receiving, and managing e-mail messages; creating contacts; using the Calendar to schedule appointments; and understanding and using tasks. This introductory course teaches students the basic features found in Microsoft Outlook 2002. Some skills students will learn include sending, receiving, and managing e-mail messages; creating contacts, using the Calendar to  more...
Microsoft Outlook 2002 Level 2 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...002. Students will learn how to assign categories to mail messages, propose alternate meeting times, and send task status reports. This course covers intermediate skills for Microsoft Outlook 2002. Topics covered include working with signatures, using the Personal Address Book and specialized mail features, categorizing contacts and messages, archiving mail, working with events and meetings,  more...
Office 2000 Introduction on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course introduces students to Microsoft Word, Excel, Access, PowerPoint, and Outlook 2000, as well as containing a section on time management. Students will learn basic features from each one of these courses and gain an introductory knowledge of the applications. They will also learn some techniques to manage time more effectively. Office 2000 Introduction This course introduces students to  more...
Office XP (2002) Intermediate on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...s, use the Personal Address Book, categorize contacts and messages, archive mail, and work with events and meetings. Customizing worksheets by changing worksheet attributes, using lists to store and organize worksheet data, and using functions in financial and logical formulas are some features that Microsoft Excel will teach the students. Microsoft Access will show students how to use tables,  more...
Office XP (2002) Introduction on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course introduces students to the basic features of Microsoft Office XP. It covers the major new features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Microsoft FrontPage, and Microsoft Outlook. Students will learn the intoductory features that each of these applications has to offer. This course introduces  more...
Outlook 2000 Level 1 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...ill learn include sending, receiving, and managing e-mail messages; using the Calendar to schedule appointments; and understanding and using tasks. This introductory course teaches students the basic features found in Microsoft Outlook 2000. Some skills students will learn include sending, receiving, and managing e-mail messages; using the Calendar to schedule appointments; and understanding  more...
Outlook 2000 Proficient on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...ls taught include sending, receiving, and managing e-mail messages; using the Calendar; understanding and using tasks; exploring contacts and the Journal; and integrating Outlook and Office. This comprehensive course teaches students both the basic and more advanced features found in Microsoft Outlook 2000. Some skills students will learn include sending, receiving, and managing e-mail  more...
5 Steps to Effective Persuasive Business Communication on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Get quick results with this proven method and technique. The main objective of this course is to equip you with a proven method and persuasive writing technique. This course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are not predisposed  more...
Brilliant Business Writing and Communication on-line e-learning cbt (computer based)study at homecourseware ...write every day, producing letters, proposals, and e-mail messages that communicate a great deal about themselves and their employers. Many don`t feel comfortable writing, and worry that the impression they`re making on clients and coworkers is anything but positive. It`s time to change all that. Designed explicitly for people in the business world, this course guides students through the  more...
Learn How To Write Effective Persuasive Written Communication on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Perfect short course for those seeking to persuasively communicate with their audience through written communication. The main objective of this course is to equip you with a proven method and persuasive writing technique. This course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to  more...
Basics of Effective Communication on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Basics of Effective Communication examines the fundamental elements of communication and describes how you can send clear and consistent messages to a Receiver. It gives tips for choosing the right communication method and considering other important factors that impact effectiveness. It covers effective listening and feedback skills in practical and immediately useful  more...
E-mail Gems on-line e-learning cbt (computer based) ...messages in your company resemble screen versions of the junk mail cluttering mailboxes today? E-Mail Gems helps participants develop screen savvy as they create electronic messages readers view not as junk but as gems. Welcome to E-mail Gems Do e-mail messages in your company resemble screen versions of the junk mail cluttering mailboxes today? E-Mail Gems helps participants develop screen  more...
Learn How to Write Persuasive Web-Based Text on-line e-learning cbt (computer based) The main objective of this course is to equip you with a proven method and persuasive writing technique. This course is specific to web-writing and is unique. It is designed specifically for content developers and practitioners who want to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are  more...
Outlook 2007 Level 1 on-line e-learning cbt (computer based) ...create, send, preview, read, reply to, and forward e-mail messages. They ™ll also learn about recalling messages, attaching files to messages, resending messages, marking messages as unread, deleting messages, organizing messages into folders, and previewing and printing messages. Outlook 2007 Level 1 This basic course introduces students to Microsoft Office Outlook 2007. Students will  more...
Outlook 2007 Level 2 on-line e-learning cbt (computer based) ... the Level 1 course. Students will learn how to customize messages by setting default message formats and fonts, as well as by adding signatures, themes, and stationery. They will also learn how to create, activate, and turn off Out of Office messages; set message importance and sensitivity; delay delivery of messages; request delivery receipts; and create e-mail polls. Outlook 2007 Level 2  more...
Write for Business with Companion CD on-line e-learning cbt (computer based) ...employees and students to write clear and engaging e-mail messages, project reports, presentations, proposals, and more. The accompanying Companion CD features additional models, interactive lessons and exercises, and Microsoft Word templates, all in an easy-to-use electronic format. The Companion CD helps you improve your writing and communication skills on an individual basis. The Companion  more...
From 123-CBT Computer Based Training
Introduction to Online Branding on-line e-learning cbt (computer based) ...he e-customer, and the effect technology has had on brand messages. If you are already a brand manager, you will discover a fresh perspective regarding just who should be building brands on the Web and content ideas for a Web presence. Regardless of your title, you will also examine the factors to consider when entering the global marketplace of the Web and how to evaluate the success of an  more...
Administrative Professionals Representing Your Boss on-line e-learning cbt (computer based) As an administrative support professional, every interaction you have with others leaves an impression of not only yourself but of your boss. The ability to represent your boss in a positive and professional light is essential to both your own and your boss's success. This course covers the skills you need to be successful as an administrative professional, including communication skills,  more...
Listening to Comprehend on-line e-learning cbt (computer based) ...is course teaches you how to comprehend verbal and visual messages to maximize your understanding of others. Because this course teaches listening skills, it is important to have your audio turned on for certain sections. In some instances, the text that is spoken will display in the caption text box. In these case, the important feature is not what is said, but how it is said. In these  more...
Enhancing Listening Skills on-line e-learning cbt (computer based) Have you ever been taken by surprise by an unexpected deadline? Have you ever left a meeting unsure about what was decided? Have you ever asked a supervisor for advice, only to later forget what your supervisor told you? You can avoid problems like these by using effective listening skills. Effective listening helps you to know what's going on in your organization, get cooperation from your  more...
Oracle Workflow 11i10 Managing Customizing Workflow Processes on-line e-learning cbt (computer based)cd rom ...uments. It also covers how to include PL/SQL documents in messages. Further, it covers forced synchronous processes, selector/callback functions, standard API used to define selector/callback functions, and the code to define a selector/callback function. It also covers master/detail coordination activities. In addition, it covers how to customize and protect workflows. Finally, it covers  more...
Oracle Workflow 11i10 Business Event System Subscriptions on-line e-learning cbt (computer based)cd rom ...tandard activities that help manage the contents of event messages. Learn To: Identify features of business events. Identify options that enable you to define and maintain business events. Identify features of business event groups. Audience: The target audience is functional and technical consultants and end-users who have knowledge of Oracle 9i, SQL, and programs  more...
Oracle Workflow 11i10 Developing Processes on-line e-learning cbt (computer based)cd rom ...ies, item type attributes, lookup types and lookup codes, messages, message attributes, and notifications activities. In addition, it covers the features of item type attributes, notification activities, and embedded regions. Finally, it covers special message attributes. Learn To: Identify guidelines for diagramming a workflow process. Define an item type. Define a process  more...
Lotus Notes R5 Messaging and Working Remotely on-line e-learning cbt (computer based)cd rom ...ompletion of this course, students will learn how to send messages and attachments; receive and reply to messages; organize and customize messages; and create local replicas, replicate mail and set up a machine for replication. L earn To: Send messages and attachments. Receive and reply to messages. Organize and customize messages. Create local replicas, replicate mail and  more...
Lotus Notes R5 Managing and Sharing Information on-line e-learning cbt (computer based)cd rom ...e Agent Builder window. Create an agent to reply to mail messages. Create an agent to forward mail messages. Create an agent to send documents. Create an agent to copy documents. Create an agent to delete documents. Copy an agent to a database. Unit 4: Browsing the Web Duration: 1 Hour(s) Identify the features of the different types of Web navigators available in Lotus Notes.  more...
SAP R 3 3 0 on-line e-learning cbt (computer based)cd rom ...rking in a dialog with the system. Understand dialog messages that point out errors or ask you to check entries for accuracy. Work in parallel with several applications. Access and use the R/3 Help System, Reference Library and Extended Help. Use a matchcode as a help tool to allow you to search for information already saved in the R/3 System. Use special functions to  more...
Networking Technologies Series TCP IP Protocols on-line e-learning cbt (computer based)cd rom ...t Control Message Protocol (ICMP). Match the ICMP query messages with their purpose. Match the various fields in the ICMP message format with their features. Sequence the steps for keeping track of LAN routers using the Router Discovery protocol. Identify the features of the Internet Protocol Next Generation (IPng). Match the various fields in the Ipng datagram header layout with  more...
Networking Technologies Series TCP IP Internetwork Mgt on-line e-learning cbt (computer based)cd rom ...ansfer Protocol (SMTP). Identify the ways by which MIME messages are sent by using ESMTP. Identify the services provided by Post Office Protocol (POP). Identify the benefits provided by Internet Message Access Protocol (IMAP). Identify the services provided by Network News Transfer Protocol (NNTP). Identify the features of Gopher. Identify the features of the WWW. Sequence the  more...
SAP R 3 Working with v3 0 on-line e-learning cbt (computer based)cd rom ... in a dialogue with the system. Understand dialogue messages that point out errors or ask you to check entries for accuracy. Work in parallel with several applications. Access and use the R/3 Help System, Reference Library and Extended Help. Use a matchcode as a Help tool to allow you to search for information already saved in the R/3 System. Use special functions to  more...
Working with SAP R 3 v4 x on-line e-learning cbt (computer based)cd rom ...king in a dialogue with the system. Understand dialogue messages that point out errors or ask you to check entries for accuracy. Work in parallel with several applications. Access and use the R/3 Help System, Reference Library and Extended Help. Use a matchcode as a Help tool to allow you to search for information already saved in the R/3 System. Use special functions to execute the  more...
Lotus Notes R5 Messaging and Working Remotely on-line e-learning cbt (computer based)cd rom ...ompletion of this course, students will learn how to send messages and attachments; receive and reply to messages; organize and customize messages; and create local replicas, replicate mail and set up a machine for replication. L earn To: Send messages and attachments. Receive and reply to messages. Organize and customize messages. Create local replicas, replicate mail and set  more...
Lotus Notes R5 Managing and Sharing Information on-line e-learning cbt (computer based)cd rom ...e Agent Builder window. Create an agent to reply to mail messages. Create an agent to forward mail messages. Create an agent to send documents. Create an agent to copy documents. Create an agent to delete documents. Copy an agent to a database. Unit 4: Browsing the Web Duration: 1 Hour(s) Identify the features of the different types of Web navigators available in Lotus Notes.  more...
Oracle Form Builder Writing and Debugging Code on-line e-learning cbt (computer based)cd rom ...ilder. Write codes to detect errors, suppress system messages, create alerts, and control alerts at runtime. Run a form module in Debug mode. Identify the concepts related to debugging a PL/SQL code. Debug a PL/SQL code. Identify the process involved in querying a data block. Write triggers to query a data block. Manipulate the query process. Perform  more...
Oracle Form Builder Including Reusable Oracle Components on-line e-learning cbt (computer based)cd rom ...location of PL/SQL code. Identify the features of error messages caused by failed Form Builder calls to the Oracle Server. Match the predefined error messages with the DML declarative constraint violations that generate them. Complete the code for the ON-ERROR trigger to display error information caused by an implicit call to the Oracle Server. Complete the code to display error  more...
Oracle Form Builder R6 Writing and Debugging Code on-line e-learning cbt (computer based)cd rom ...ilder. Write the code to handle errors, suppress system messages, create alerts and control alerts at run time. Run a form module in debug mode. Identify the concepts related to debugging PL/SQL code. Debug PL/SQL code. Identify the process involved in querying a data block. Write triggers to query a data block. Manipulate the query process. Perform validation, and navigate  more...
Excel 2000 Proficient User on-line e-learning cbt (computer based)cd rom ...g toolbar with their functions. Match the standard error messages with their respective worksheet problems. Trace cells in a worksheet. Locate invalid data in a worksheet. Modify the properties of a workbook. Apply data protection. Enable the protection of selected areas of a worksheet. Clear data protection. Unit 4: Outlining and Web Integration Duration: 1 Hour(s) Identify  more...
SQL Server 7 0 - Implementing a Database - Part 5 on-line e-learning cbt (computer based)cd rom ...ISERROR statement. Perform the action to customize error messages. Select the statements used in transactional error-handling. Select the counters that can be monitored by SQL Server Performance Monitor. Perform the steps to view the event generated by the stored procedure. Select the recommended practices for effective stored procedures. Unit 2: Implementing Triggers Duration: 2 -  more...
Visual C 6 0 Designing Implementing Desktop Applications - Part 3 on-line e-learning cbt (computer based)cd rom ...ndler for a control. Sequence the steps to route command messages between a user interface object and a handler function. Identify the benefits of subclassing. Incorporate existing code by using Components and Controls Gallery. Identify the steps to add a scriptlet to an application. Insert DHTML controls into an MFC application. Unit 2: Menus, Dialog Boxes & Property Sheets  more...
Outlook 2000 Fundamentals on-line e-learning cbt (computer based)cd rom ...nals to identify the basic features of Outlook 2000, send messages and use the Calendar feature effectively. L earn To: Identify Outlook 2000 Basics. Communicate with Outlook 2000 Messages. Schedule with Outlook 2000 Calendar. C ontent Emphasis Skills-Based A udience This course is intended for end users using Microsoft Outlook 2000. Participants  more...
Outlook 2000 Proficient User on-line e-learning cbt (computer based)cd rom ...Overview This course prepares IT Professionals to send messages to people inside and outside their organization, schedule appointments and meetings, maintain a contact list, and organize their activities with tasks, notes, and journal entries. L earn To: Arrange meetings and contacts. Record tasks, journal and notes entries. Integrate and customize Outlook 2000.  more...
Outlook 2000 Expert User on-line e-learning cbt (computer based)cd rom ... 1 - 2 Hour(s) Identify message-sending options for messages sent to others. Identify Rules Wizard options for managing incoming and outgoing messages. Create a message template. Use a message template. Create a Personal Address Book. Create a personal distribution list. Identify Compose New Fax Wizard options. Select an answer mode option for receiving a fax. Identify  more...
Exchange Server 5 5 Concepts and Administration - Part 3 on-line e-learning cbt (computer based)cd rom ...ey help you perform. Sequence the steps for the flow of messages in a moderated folder. Sequence the steps for a folder event processing. Unit 2: Maintaining an Exchange Organization Duration: 1 - 2 Hour(s) Match the Microsoft Exchange databases with their functions. Match the log files with their functions. Sequence the steps performed by Microsoft Exchange to manage  more...
Exchange Server 5 5 Design Implementation - Part 4 on-line e-learning cbt (computer based)cd rom ... L earn To: Identify the protocols used, the messages and security measures associated with Exchange Server and the Internet. Install and configure Internet Mail Service. Identify the components of USENET network. C ontent Emphasis Skills-Based A udience This course is intended for support professionals of Microsoft Exchange Server 5.5. Participants  more...
Exchange Server 5 5 Design Implementation - Part 5 on-line e-learning cbt (computer based)cd rom ... Access and the steps in the information flow to exchange messages using Outlook Web Access. Install and configure Outlook Web Access. Access Exchange Server public folders and a mailbox by using Internet Explorer 4. C ontent Emphasis Skills-Based A udience This course is intended for support professionals of Microsoft Exchange Server 5.5. Participants should have  more...
Introduction to the Internet and World Wide Web on-line e-learning cbt (computer based)cd rom ...earn how to browse the Web, send and receive e-mail, post messages to newsgroups, and perform Web searches. L earn To: Identify the features of the Internet. Identify the features of the World Wide Web (WWW). Identify the business uses of the Internet and the intranet. Identify the options used to connect to the Internet. Identify the criteria for selecting an  more...
Lotus Notes 6 Moving to IBM Lotus Notes 6 on-line e-learning cbt (computer based)cd rom ...uch procedures as setting up a filing system for incoming messages, customizing outgoing messages, and managing the Address book. They are also given instruction in creating, receiving and managing messages, and working with the Calendar - for example, tracking meetings - and the To Do list. The course then offers a unit on the management of databases, discussions and the personal journal, a  more...
NetWare Service and Support Upgrade - Part 5 on-line e-learning cbt (computer based)cd rom ...the causes of the two types of errors that generate abend messages. Configure SET parameters to allow the server to recover from abends automatically. Identify the information displayed in an abend message. Identify the causes of server lockups. Identify the data to be collected for troubleshooting server abends and lockups. Identify the checks required to analyze the probable cause  more...
Lotus Domino R5 System Admin Part 5 Advanced Notes Mail Routing on-line e-learning cbt (computer based)cd rom Course Overview This is the fifth course in a ten part series for system administrators who are responsible for Domino server and Notes client. At the completion of this course, students will learn how to identify the contents of the different mail routing documents in a Domino directory; configure mailing options, such as forwarding address, messaging size, priorities and shared mail; and  more...
Lotus Domino R5 System Admin Part 6 Advanced Internet Mail Routing on-line e-learning cbt (computer based)cd rom ...address resolution, restricting inbound mail and outbound messages from a Domino mail system; and set up the POP3 and IMAP services and their users. L earn To: Identify the basic messaging concepts related to the Domino mail system, set up SMTP routing and identify sample mail routing configurations. Customize Domino mail system by setting up address resolution, restricting inbound  more...
Lotus Domino R5 System Admin Part 8 Internet Connectivity Security on-line e-learning cbt (computer based)cd rom ...ng the Server document in Notes R5. Customize Web server messages by using the Domino Configuration database in Notes R5. Redirect a URL by using the Server document in Notes R5. Create a File Protection document for protecting Web Files by using the Server document in Notes R5. Create a Web realm by using the Server document in Notes R5. Unit 2: Services on a Domino Server Duration:  more...
Lotus Notes R5 System Admin Part 10 Monitoring a Notes Domino Env on-line e-learning cbt (computer based)cd rom ...nts of Domino servers by using monitors, probes and event messages to ensure the integrity of the Domino system; monitor mail and database replication; and perform backup tasks, restore lost IDs and passwords, and recover lost data. L earn To: Identify the monitor server, database and user activity on the Domino server. Monitor the statistics and events of Domino servers by using  more...
Oracle 11i 2 6 Implement Workflow Fundamentals Part 2 on-line e-learning cbt (computer based)cd rom ...w. Identify guidelines for defining lookups. Define messages. Identify features of notification activities. Define notification activities. Unit 2: Workflow Monitoring (1.75 hours) Identify features of Workflow testing. Identify features of the Workflow Monitor. Identify features of Worklists. Identify guidelines for viewing notifications. Identify the steps  more...
Oracle 11i 2 6 Implement Workflow Fundamentals Part 1 on-line e-learning cbt (computer based)cd rom The course deals with fundamentals of Oracle Workflow 2.6, which is provided by Oracle E-Business Suite for Oracle Application 11i. Oracle Workflow enables you to create, modify and automate business processes. Learn To: Identify features of Workflow-driven business processes. Identify features of business processes integration using Oracle Workflow. Match Oracle Workflow  more...
Windows 2000 Installation Config Admin --Part 3 Resource Optimization on-line e-learning cbt (computer based)cd rom Course Overview This is the third course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the System Monitor counters used to provide information about resource utilization and interpret  more...
Windows 2000 Installation Config Admin --Part 3 Resource Optimization on-line e-learning cbt (computer based)cd rom Course Overview This is the third course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the System Monitor counters used to provide information about resource utilization and interpret  more...
Project 2000 Fundamentals on-line e-learning cbt (computer based)cd rom ...with the baseline plan, set reminders, and send workgroup messages. Communicate project information by creating and modifying standard task reports, enhancing the report layouts, and exchanging information. C ontent Emphasis Skills-Based A udience This course is intended for end users that use the fundamental capabilities of Microsoft Project 2000. Participants should have a  more...
Project 2000 Proficient User on-line e-learning cbt (computer based)cd rom ...sing the Tasks menu. Set an AutoAccept rule by using the Messages section. Create user permissions by using the Admin menu. Modify the color of a specific Gantt chart bar by using the Admin menu. Modify the mode of the Project Central server to Single User by using the Admin menu. Specify the authentication option for the users who log on to Project Central by using the Admin menu. Modify  more...
GroupWise 5 5 Admin Part 1--System Fundamentals on-line e-learning cbt (computer based)cd rom ...nd structure of the GroupWise system. Cover the flow of messages in GroupWise. Teach GroupWise viewing and modification options in NetWare Administrator. Plan options for an organization and a classroom. Teach processes of installing and configuring a GroupWise system. Install agents and view GroupWise in NetWare Administrator. C ontent Emphasis Skills-Based A udience  more...
Exchange 2000 Server--Part 4 Connectivity on-line e-learning cbt (computer based)cd rom ...a foreign system. Sequence the steps involved in routing messages within the same server. Sequence the steps involved in routing messages within the same routing group. Match methods of routing messages with their descriptions. Manage message queues. Identify the features of the link state table. Identify the features of the link state algorithm (LSA). Sequence the steps in the process  more...
Oracle PL SQL Database Programming on-line e-learning cbt (computer based)cd rom ...PUT package with their uses. Perform the steps to output messages onto the screen using the DBMS_OUTPUT package. Identify the uses of dynamic SQL. Sequence the steps needed to use the DBMS_SQL package to write dynamic SQL. Match the DBMS_SQL subprograms with their descriptions. Perform the steps required to write dynamic SQL using EXECUTE IMMEDIATE. Identify the distinctive properties of  more...
Office XP New Features Part 2 Access Outlook FrontPage on-line e-learning cbt (computer based)cd rom ...Outlook 2002 to use a Hotmail account to send and receive messages. Learn To: Identify the main functions of the clipboard in FrontPage 2002. Learn To: Identify the new features of page tabs in FrontPage 2002. Learn To: Identify the new commands available on the Table menu. Audience The audience for this course would include learners who work in an office environment producing and working  more...
Outlook XP Fundamentals on-line e-learning cbt (computer based)cd rom ...2. Individuals will learn how to open and reply to e-mail messages, insert attachments in messages and schedule appointments in the Outlook Calendar. Learn To • Start and exit Outlook 2002. • Identify the components of the Outlook 2002 interface. • Obtain help by using the Outlook 2002 Office Assistant. • Open a Microsoft Office file attachment. • Print a  more...
Outlook XP Expert User on-line e-learning cbt (computer based)cd rom ... template. • Change the default format for all new messages. • Identify options available when sending and receiving messages. • Identify the characteristics of e-mail security and encryption options. • Specify the security zone that you want Outlook to apply to messages. • Obtain a digital certificate. • Add a digital signature to a message. •  more...
E-mail Etiquette Series on-line e-learning cbt (computer based)cd rom The E-mail Etiquette Series includes the following courses: E-mail Etiquette: E-mail in the Workplace E-mail Etiquette: Using E-mail to Communicate Successfully E-mail Etiquette: Writing Effective E-mail Messages To review individual course descriptions, please return to the previous page and select the desired title(s).  more...
WebSphere MQ Programming I on-line e-learning cbt (computer based)cd rom ...y features of the technique for retrieving specific reply messages using the MsgId and CorrelId fields. To identify features of MQGET wait options. Audience Experienced business application programmers who need to develop programs using MQSeries on any supported platform. Basic understanding of the concepts of the messaging and queuing model, and how that is  more...
MS Win XP Install Admin Part 3 TCP IP NOS Environments on-line e-learning cbt (computer based)cd rom ...the Domain Name System (DNS) database. o Match nslookup messages in Windows XP Professional with the Domain Name System (DNS) name resolution problems they signify. o Match nslookup messages in Windows XP Professional with the Domain Name System (DNS) name resolution problems they signify. Unit 3: Supporting Remote Users 2 hours o Identify features of establishing outbound remote  more...
WebSphere MQ Programming I on-line e-learning cbt (computer based)cd rom ...y features of the technique for retrieving specific reply messages using the MsgId and CorrelId fields. To identify features of MQGET wait options. Audience Experienced business application programmers who need to develop programs using MQSeries on any supported platform. Basic understanding of the concepts of the messaging and queuing model, and how that is  more...
WebSphere MQ Programming II on-line e-learning cbt (computer based)cd rom ... To identify put message options for grouping logical messages. To identify get message options for retrieving messages in logical order. To identify features of a distribution list. To identify steps required to open a distribution list. To identify fields in the MQPMO structure  more...
WebSphere MQ Programming II on-line e-learning cbt (computer based)cd rom ... To identify put message options for grouping logical messages. To identify get message options for retrieving messages in logical order. To identify features of a distribution list. To identify steps required to open a distribution list. To identify fields in the MQPMO structure  more...
Organizational Skills Managing Information on-line e-learning cbt (computer based)cd rom ...explore ways to process, retain, prioritize, and preserve messages and data that are key to their productivity and effectiveness. Learn To Appropriately categorize and act on information received via paper, e-mail, and voice mail. Use innovative reading and note-taking techniques to improve information comprehension.  more...
WebSphere Studio 5 0 Curriculum on-line e-learning cbt (computer based)cd rom ...er offers solutions. It looks at SOAP syntax and how SOAP messages are used in Web Services applications and covers the fundamentals of writing Java clients for a Web Service application. It also covers the role of Universal Description, Discovery and Integration (UDDI) within a Web Services application, describing how to use it to publish and find a Web Service. This curriculum consists of  more...
WebSphere Studio 5 0 Curriculum on-line e-learning cbt (computer based)cd rom ...er offers solutions. It looks at SOAP syntax and how SOAP messages are used in Web Services applications and covers the fundamentals of writing Java clients for a Web Service application. It also covers the role of Universal Description, Discovery and Integration (UDDI) within a Web Services application, describing how to use it to publish and find a Web Service. This curriculum consists of  more...
Interpersonal Communication Telephone Skills on-line e-learning cbt (computer based)cd rom ...priority calls. Take accurate messages. Increase your efficiency while on the telephone. Audience This course is for all employees who provide inbound and outbound telephone service. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs  more...
Effective Presentations The Presentation Process on-line e-learning cbt (computer based)cd rom ...tion (0.5 - 1 hour) Describe how messages are successfully communicated. Apply steps for speaking extemporaneously. List the three steps in the presentation process. Simulation Overview: In this simulation, you will be meeting with Bruce Madison, Icon International's Director of  more...
Business Writing The Fundamentals on-line e-learning cbt (computer based)cd rom ... tone, paragraph structure, writing positive and negative messages effectively and proposal writing are key topics covered in this series. Learn To To identify guidelines for writing effectively. To identify guidelines for planning a document. To identify guidelines for using an outline form to organize  more...
Business Writing Writing Effective Proposals on-line e-learning cbt (computer based)cd rom ... tone, paragraph structure, writing positive and negative messages effectively and proposal writing are key topics covered in this series. Learn To To match types of proposals with their features To identify criteria used for evaluating a proposal. To identify guidelines for identifying clients' needs.  more...
E-mail Etiquette E-mail in the Workplace on-line e-learning cbt (computer based)cd rom ...gram covers e-mail basics, such as how to write effective messages, e-policies, and how to use e-mail accessories and passwords. The program focuses on the influences of e-mail, when to choose e-mail over other types of communication, how to avoid writing inappropriate messages, how and when to attach files, and how to prevent your password from being stolen. Learn To Identify  more...
E-mail Etiquette Using E-mail to Communicate Successfully on-line e-learning cbt (computer based)cd rom ... lines. Identify how you should construct your e-mail messages to prevent apathetic reactions. Identify the factors you should consider when writing an e-mail message. Identify the guidelines for ensuring the tone of your message enhances its effectiveness. Identify when it is not appropriate to use emoticons and electronic abbreviations. Audience Managers, employees, and  more...
E-mail Etiquette Writing Effective E-mail Messages on-line e-learning cbt (computer based)cd rom ...Messages teaches students how to write effective e-mail messages. The program covers the differences between writing online and traditional paper-based writing, how to achieve your e-mail message objectives, the importance of using correct punctuation, how to construct effective sentences and paragraphs, and how to edit your e-mail messages. The program also focuses on the importance of using  more...
Listening Skills The Fundamentals of Listening on-line e-learning cbt (computer based)cd rom ...f listening. It also teaches the learner how to interpret messages and identifies three common types of listening. It provides a step-by-step process on how to become a critical listener and explains the benefits of providing feedback to speakers. It details how to provide feedback by providing an explanation of the types of questions the learner should ask the speaker. Finally, it focuses on  more...
Excellence in Service Communicating With Customers Virtually on-line e-learning cbt (computer based)cd rom ... voice mail. Identify guidelines for leaving voice mail messages. Unit 3: Practicing E-mail Etiquette (1 hour) Identify ways to compose easy-to-read e-mails. Identify subtle changes you can make when communicating with Drivers in an e-mail. Identify subtle changes you can make when communicating with Influencers in an e-mail. Identify subtle changes you can make when  more...
LAN WAN Integration on-line e-learning cbt (computer based)cd rom ... Match e-mail solutions for handling messages with their intended users. Identify advantages of using a network to manage applications by sharing software. Identify the advantages of centralized database management in a network. Identify centralized components of an organization with centralized network  more...
Outlook 2003 Fundamentals on-line e-learning cbt (computer based)cd rom ... To identify options for responding to messages. To identify options in the Ways to Organize pane. To identify message field options. To sort a message folder using the Sort dialog box. Audience The target audience will range from new users to power users. It is expected that the vast  more...
Organizational Crisis Mgmt Resolving Crises in Organizations on-line e-learning cbt (computer based)cd rom ...ed on handling calls, controlling the communication flow, messages and audiences, and communicating in the crisis aftermath. The course looks at communication with non-media stakeholders, giving particular attention to employees. The final section covers communication with the media, providing clear guidelines on overall approach, handling of apologies, guidelines for Initial Holding  more...
Visual Basic 6 0 Designing Implementing Distributed Applications - Part 4 on-line e-learning cbt (computer based)cd rom ...Q). Sequence the steps taken by MSMQ to send and receive messages. Identify the features of the MSMQ clients. Create a queue by using the MSMQ Explorer. Write the code to send a message by using the MSMQ objects. Write the code to receive a message by using the MSMQ objects. Match the MSMQ security types with their functions. Identify the advantages of server clustering. Identify the  more...
IIS 4 0 Creating Configuring a Web Server - Part 4 on-line e-learning cbt (computer based)cd rom ...equence the steps in which Microsoft SMTP Service deliver messages. Change the default startup setting for Microsoft SMTP Service by using the Services application. Identify the property sheets you will use to configure a SMTP site. Configure a client to send and receive messages by using Microsoft SMTP Service. Identify the methods for optimizing the performance of Microsoft SMTP Service.  more...
Lotus Notes 6 Moving to IBM Lotus Notes 6 on-line e-learning cbt (computer based)cd rom ...uch procedures as setting up a filing system for incoming messages, customizing outgoing messages, and managing the Address book. They are also given instruction in creating, receiving and managing messages, and working with the Calendar - for example, tracking meetings - and the To Do list. The course then offers a unit on the management of databases, discussions and the personal journal, a  more...
Lotus Domino R5 Configuring Optimizing the Environment on-line e-learning cbt (computer based)cd rom ...g the Domino environment, monitoring mails, tracking mail messages, and setting up Web server tasks. Implement the advanced features of Lotus Domino R5 by configuring SSL, S/MIME, and mail in a Domino cluster. C ontent Emphasis Skills-Based A udience This course series is for system administrators, network support professionals, and IT managers responsible for migrating and  more...
MS Office 2003 New Features for Office Users on-line e-learning cbt (computer based)cd rom ...Outlook. Identify new features of messages in Outlook. Identify new features of Calendar in Outlook. Identify new features of Contacts in Outlook. Identify new advanced features of Outlook. Identify features of Business Contact Manager. Identify  more...
Lotus Domino R5 Development Part 6 Developing Applications for Web Clients on-line e-learning cbt (computer based)cd rom ...- 2 Hour(s) Customize the form processed confirmation messages. Match the special search fields with the tasks for which they are used. Capture environment information in an application by using CGI variables. Add HTML header information to a form by using the HTML head content event. Add HTML body information to a form by using the HTML body attributes event. Change the HTML  more...
Navigating Oracle Applications 11i on-line e-learning cbt (computer based)cd rom This series teaches learners how to access and navigate within Oracle Applications, release 11i. The course covers Oracle Applications 11i Interface, navigation tips, manipulating data using Find mode and Query mode, and also accessing online help. Learners are taught to enter data, retrieve information in the form of a query, maintain data, use flexfields, and access online help. Additionally,  more...
Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS on-line e-learning cbt (computer based)cd rom ...ervices: DHCP Duration: 2 - 3 Hour(s) Identify the messages generated at the various stages of the DHCP lease generation process. Install DHCP on a computer by using the Windows Components Wizard. Create a scope on a DHCP server. Remove a scope from a DHCP server. Create a superscope on a DHCP server. Remove a superscope from a DHCP server. Create a multicast scope on a DHCP  more...
Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS on-line e-learning cbt (computer based)cd rom ...ervices: DHCP Duration: 2 - 3 Hour(s) Identify the messages generated at the various stages of the DHCP lease generation process. Install DHCP on a computer by using the Windows Components Wizard. Create a scope on a DHCP server. Remove a scope from a DHCP server. Create a superscope on a DHCP server. Remove a superscope from a DHCP server. Create a multicast scope on a DHCP  more...
Enterprise Connectivity with J2EE V1 4 RMI JMS and JCA on-line e-learning cbt (computer based)cd rom ...) communication models. Sequence the steps for sending messages to a destination. Distinguish between synchronous and asynchronous consumers. Identify features of the J2EE Connector architecture design. Identify features of resource adapters. Identify features of the Common Client Interface (CCI). Audience: This course is intended for programmers who are interested in  more...
Enterprise Connectivity with J2EE V1 4 RMI JMS and JCA on-line e-learning cbt (computer based)cd rom ...) communication models. Sequence the steps for sending messages to a destination. Distinguish between synchronous and asynchronous consumers. Identify features of the J2EE Connector architecture design. Identify features of resource adapters. Identify features of the Common Client Interface (CCI). Audience: This course is intended for programmers who are interested in  more...
ASP NET Part 2 ADO NET Partitioning Tracing on-line e-learning cbt (computer based)cd rom ...how to enable and disable tracing and to add custom trace messages to ASP.NET pages and middle-tier components. Learn To • Identify features of the ADO.NET object model. • Sequence the steps in accessing data in ADO.NET. • Identify features of DataSets. • Identify the syntax for using a code-behind page. • Identify the syntax used to create a class file in  more...
ASP NET Part 2 ADO NET Partitioning Tracing on-line e-learning cbt (computer based)cd rom ...how to enable and disable tracing and to add custom trace messages to ASP.NET pages and middle-tier components. Learn To • Identify features of the ADO.NET object model. • Sequence the steps in accessing data in ADO.NET. • Identify features of DataSets. • Identify the syntax for using a code-behind page. • Identify the syntax used to create a class file in  more...
CIW Server Administrator Part 4 Servers on-line e-learning cbt (computer based)cd rom ...149; Match features of HyperText Transfer Protocol (HTTP) messages with their functions. • Edit a HTTP error message. • Identify features of Web applications. • Identify features of the Network News Transfer Protocol (NNTP) Service. • Create an expiration policy for a news server. • Enable user-based access to a news server. Audience The audience for  more...
CIW Internetworking Professional Part 2 IP Model on-line e-learning cbt (computer based)cd rom ... Internet Control Message Protocol (ICMP) error and query messages. Audience The audience for this course will apply to students involved in defining network architecture, identifying infrastructure components, and monitoring and analyzing network performance. They will also be responsible for the design and management of enterprise TCP/IP networks. Prerequisite knowledge for this  more...
CIW Security Professional Network Security Introduction on-line e-learning cbt (computer based)cd rom The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify the elements of a security infrastructure.  more...
SAP R 3 CO Cost Center Acct Periodical Allocation Reports on-line e-learning cbt (computer based)cd rom ...ocations. - Simulating Allocations. - Processing Test Run Messages. - Navigating in Cycle Segments. - Posting and Reversing Allocations. o Period-Based Allocations - Accrual Calculations: - Accrual Calculations During Test Runs. - Update Run for an Accrual Calculation. Unit 2: Reports 1.5 - 2 hours o Reporting - Basic Settings: - Standard Reports. - Importing and Generating Standard  more...
A 2003 OS Technologies Part 3 Troubleshooting on-line e-learning cbt (computer based)cd rom ... To match common boot failure error messages with their descriptions. To match startup messages with their solutions. To identify causes of Windows Protection error messages. To identify characteristics of a competent customer support technician. To identify  more...
Network Part 2 Protocols Standards on-line e-learning cbt (computer based)cd rom This is the second course in a three part series on the Network+ curriculum that begins with the OSI model. It also covers nerwork and application protocols and associated standards. It also introduces network services in particular, network addrssing and esolution, WAN technologies, remote access and finally covers TCP/IP troubleshooting utilities. Learn To: o Identify features of the Open  more...
IMS Essentials Part 2 IMS Transaction Manager on-line e-learning cbt (computer based)cd rom ...ut IMS Transaction Manager (IMS TM). The architecture and messages in IMS TM are introduced. You learn about the security issues and about protecting system integrity in IMS. In the IMS Transaction Message Processing section, both message and application processing are explained. Finally, Multiple Systems Coupling (MSC) and Intersystem Communication (ISC) are dealt with. This course is current  more...
WebSphere Studio 5 0 SOAP JavaBeans WSDL on-line e-learning cbt (computer based)cd rom ...messages are used in Web Services applications. It then describes the fundamental operations of the Apache AXIS SOAP engine, the serialization framework in Apache SOAP, and how it can be customized to solve specific serialization issues. The course then offers instruction on how to use the Web Services Wizard of WebSphere Studio Application Developer to create a new Web Service from an existing  more...
Advanced Business Comm Guidelines for Effective Comm on-line e-learning cbt (computer based)cd rom ...rn about giving guidelines for creating audienced-centred messages, and about the use of transitions. Learn To To identify the guidelines for developing your communication approach. To identify the steps in the communication process. To identify the problems that may occur in executive-level groups and teams. To identify the ways to troubleshoot group problems. To  more...
WebSphere Studio 5 0 SOAP JavaBeans WSDL on-line e-learning cbt (computer based)cd rom ...messages are used in Web Services applications. It then describes the fundamental operations of the Apache AXIS SOAP engine, the serialization framework in Apache SOAP, and how it can be customized to solve specific serialization issues. The course then offers instruction on how to use the Web Services Wizard of WebSphere Studio Application Developer to create a new Web Service from an existing  more...
Advanced Business Comm Enhancing the Comm Message on-line e-learning cbt (computer based)cd rom ...ective Business Communication course focuses on effective messages in letters and memos, intercultural communication, and communication with the media, and crisis communication. Students will cover the guidelines for writing effective messages. Students will learn about effective intercultural communication, how to deal with cultural diversity, communicating through the media, the effective  more...
Telephone Skills Effectively Mng Inbound Outbound Calls on-line e-learning cbt (computer based)cd rom ... putting a caller on hold, transferring a call and taking messages are taught. The learner is also stepped through the preparation to make outbound calls including stress management. Leaving voice mail messages, developing secondary contacts, and delivering negative messages are also covered. Finally, the learner is guided through procedures to make persuasive calls, including calls for  more...
Netscape Communicator 4 6 User Fundamentals on-line e-learning cbt (computer based)cd rom This course prepares the learner to locate, obtain and exchange information using Netscape Navigator. Learn To: Explore the Internet Environment. Identify Netscape Navigator Characteristics. Identify Navigator Advanced Features. Identify Netscape Messenger. Audience: This course is intended for Novices in terms of the Internet's features and capabilities, but need  more...
Oracle Database 10g PL SQL Fundamentals Part 2 on-line e-learning cbt (computer based)cd rom ...he HTP package. Identify the syntax for sending e-mail messages using the UTL_MAIL package. Match components of the DBMS_SCHEDULER package with their descriptions. Identify the syntax for creating jobs by using the DBMS_SCHEDULER package. Unit 3: Triggers Identify features of triggers. Identify the code to create a Data Manipulation Language (DML) trigger. Identify  more...
Implementing Managing MS Exchange Server 2003 Securing on-line e-learning cbt (computer based)cd rom ...steps involved in detecting unsolicited commercial e-mail messages. Enable connection filtering in Microsoft Exchange Server 2003. Identify guidelines for securing mailboxes. Create and apply recipient and sender filtering. Identify guidelines for removing viruses from e-mail. Identify key aspects of digital signature and encryption capabilities. Match PKI components and their  more...
Oracle Application Server 10g Administration II Part 4 on-line e-learning cbt (computer based)cd rom ...P Server (OHS) to produce Oracle Diagnostic Logging (ODL) messages. Sequence the steps to configure OC4J to produce Oracle Diagnostic Logging (ODL) messages. Sequence the steps to enable ECID generation in OC4J. Identify features of the printlogs tool. Unit 2: Tuning Oracle AS Identify tasks involved in performance tuning. Identify features of performance metrics.  more...
Advanced Business Communication - Enhanced Business Communication on-line e-learning cbt (computer based) In the Advanced Business Communication: Guidelines for Effective Communication, you will be introduced to the world of business communication in general and to areas that are fundamental to effective business communication today. You will learn about typical barriers to effective communication and guidelines for overcoming them. You will also learn about steps in the communication process, uses of  more...
Advanced Business Communication - Effective Business Communication on-line e-learning cbt (computer based) ...ective Business Communication course focuses on effective messages in letters and memos, intercultural communication, and communication with the media, and crisis communication. Students will cover the guidelines for writing effective messages. Students will learn about effective intercultural communication, how to deal with cultural diversity, communicating through the media, the effective  more...
From Gucons
SAP ABAP Training in Hyderabad instructor led trainingon-line e-learning cbt (computer based) ... how to find help on command us, and the setting up of messages and their use. * Retrieving Data from SAP Tables Here the student begins to understand how to retrieve data from database tables and some performance considerations. There will also be some consideration given to what a logical database is. * Version Management In this section the student is exposed to change  more...
From Software Training Academy, Inc
The Java Message Service new instructor led trainingon-line e-learning cbt (computer based) ... consumer. Use JMS topics to allow for broadcasting of messages in real time. Use various JMS message types, including text, object, and map-based messages. Set message headers and use properties to define additional information about messages. Use message selectors to filter messages in consumption. Trigger redelivery of messages using various acknowledgement modes and  more...
Securing Java Web Services instructor led trainingon-line e-learning cbt (computer based) ...ng J2EE tools to support signature and encryption of SOAP messages under the Java API for XML-Based RPC (JAX-RPC). The course emphasizes hands-on exercise, and students will spend roughly half of their classroom time solving specific security problems. Some early labs on XML signature and encryption work to local files; but the bulk of the work is with running JAX-RPC web services: adding  more...
Java EE 5 instructor led trainingon-line e-learning cbt (computer based) ...vaServer Faces framework. Send and receive asynchronous messages with the Java Message Service. Interface with mail servers with JavaMail. Describe the Enterprise JavaBean architecture. Write session and message-driven EJBs. Access a relational database with the Java Persistence API. Handle transactions with the Java Transaction API. Integrate legacy systems with JAX-WS web  more...
Java Development for Secure Systems Rev 6 0 instructor led trainingon-line e-learning cbt (computer based) ...ity in UI and API. Sign and verify application data and messages using the JCA, and encrypt/decrypt using the JCE. Incorporate JAAS authentication into an application. Implement a JAAS LoginModule to connect to your own application data. Secure J2EE applications by URL and role, and integrate JAAS authentication. Course Duration: 3 days Prerequisites: Solid Java programming  more...
Java Development for Secure Systems Rev 5 0 instructor led trainingon-line e-learning cbt (computer based) ...ity in UI and API. Sign and verify application data and messages using the JCA, and encrypt/decrypt using the JCE. Incorporate JAAS authentication into an application. Implement a JAAS LoginModule to connect to your own application data. Secure J2EE applications by URL and role, and integrate JAAS authentication. Course Duration: 3 days Prerequisites: Solid Java programming  more...
Introduction to EJB instructor led trainingon-line e-learning cbt (computer based) ...lity. Implement message-driven beans to process queued messages asynchronously. Course Duration: 2 days. Prerequisites: Solid Java programming skills and understanding of OO Java and Java-5.0 language features is essential. Course 103 is excellent preparation for this course. Experience with developing Java web applications is very helpful for this course, but not strictly  more...
Developing Java Web Services instructor led trainingon-line e-learning cbt (computer based) ...ed service development. Both document-style and RPC-style messages and services are covered in depth. The introductory chapters give overviews of the consensus architecture for interoperable Web services, including the WS-I Basic Profile, and the Java Web services architecture as codified by the J2EE 1.4 specification, including SAAJ and JAX-RPC. These chapters are meant to be equally useful  more...
Developing Web Services with WebLogic TM instructor led trainingon-line e-learning cbt (computer based) ... and test Web services. Both document-style and RPC-style messages and services are covered in depth. The first three chapters provide an overview of the world of Java-based Web services, along with an introduction to the tools available for Web-service development in WebLogic. In these early chapters, students build and run Web services that have already been developed, focusing not on  more...
Enterprise JavaBeans instructor led trainingon-line e-learning cbt (computer based) ...applications are connected via JMS messaging, one sending messages with raw JMS code, and one using a message-driven bean to receive and handle those messages by updating an accounting database. Design implications of CMP are discussed, as are the new capabilities for EJB design: home and select methods. Students then move on to study declarative and programmatic transaction control. The EJB  more...
From Serebra Learning Corporation
Win2000 Dir Serve Man Optimizing Active Dir Components on-line e-learning cbt (computer based) This course provides an explanation of Active Directory components and how to best manage these components. First, you will learn about the different types of user accounts in Windows 2000, and how to create and manage local and domain user accounts. Next, you will learn how to locate, move and control access to Active Directory objects, as well as how to manage permission inheritance between  more...
Technical Support Essentials on-line e-learning cbt (computer based) These days, technical support agents (TSAs) can't provide world-class technical service and support unless they understand contact center technology. They also need to understand the various elements and stages of a call--and what to do with the information gained. This course explains contact center technology and TSA activities. It covers the technology that links the TSA to the customer and to  more...
Succeeding Through Teamwork Tune Into Team Communication on-line e-learning cbt (computer based) This course helps learners enhance team communications by strengthening their own listening skills and ability to interpret non-verbal messages. Professionals who want to work more effectively with others to achieve shared goals.  more...
Listening for Comprehension on-line e-learning cbt (computer based) ...is course teaches you how to comprehend verbal and visual messages to maximize your understanding of others. Because this course teaches listening skills, certain sections of this course deviate from standard SkillSoft courses by presenting audio and audio cues without accompanying text. You will require audio to take these sections of the course. A person at all levels of an organization. It  more...
Enhancing Your Listening Skills on-line e-learning cbt (computer based) Have you ever been taken by surprise by an unexpected deadline? Have you ever left a meeting unsure about what was decided? Have you ever asked a supervisor for advice, only to later forget what your supervisor told you? You can avoid problems like these by using effective listening skills. Effective listening helps you to know what's going on in your organization, get cooperation from your  more...
E-mail and Organizational Communication on-line e-learning cbt (computer based) E-mail is much more than sending information back and forth. This communication tool can change your entire organization. E-mail can affect how you communicate, where you work, what you do and even when you do it. This course will help you harness the power of e-mail and show you ways to optimize your e-mail use for maximum productivity and success. The target is individuals who use e-mail for  more...
Overview to Effective Business Communication on-line e-learning cbt (computer based) Calvin Coolidge said, "No one ever listened themselves out of a job." Furthermore, you could say that "No one ever communicated themselves out of a job." Understanding business communication is foundational to being an effective administrative support professional. Learn about the business communication process and techniques for effective communication such as listening effectively and sending  more...
Using SOAP on-line e-learning cbt (computer based) To understand how to create SOAP documents that support web services Application and web developers wishing to attain competency in developing web services using the main web service technologies SOAP, WSDL, and UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies  more...
Web Services Security on-line e-learning cbt (computer based) To understand how to use the various specifications developed for web services security Application and web developers wishing to attain competency in developing web services using the main web service technologies SOAP, WSDL, and UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies  more...
Visual Basic 6 0 Advanced Enterprise Client Server Dev Part II on-line e-learning cbt (computer based) This course investigates advanced concepts and technologies that will help you develop more capable and reliable client/server applications with Visual Basic. It discusses the attributes of interfaces and the concept of an interface as a contract. It examines the basic IUnknown interface, the creation and implementation of abstract classes and multiple interfaces, and the fundamentals of the  more...
Developing an Application Using User-Centered Design on-line e-learning cbt (computer based) To conduct user research and to design effective user interface and interaction elements This path is targeted primarily at software architects and project managers working on high level design. This path will also target programmers and developers looking to improve their skills in user centered software design.  more...
Object-Oriented Analysis and Design with UML Analyzing the System on-line e-learning cbt (computer based) To show how to specify object interaction in the UML and to identify associations and inheritance between classes Web developers  more...
ANSI C Programming Introducing C on-line e-learning cbt (computer based) To familiarize students with the capabilities of the ANSI C language and to enable them to write useful C programs Programmers and software developers new to ANSI C  more...
Optimizing Monitoring and Troubleshooting IIS 6 0 on-line e-learning cbt (computer based) To identify how to optimize, monitor, and troubleshoot IIS 6.0 Administrators who intend to employ Internet Information Services 6.0; IT professionals who wish to gain knowledge of IIS 6.0  more...
Win2000 Server Maintenance and Troubleshooting on-line e-learning cbt (computer based) ...ors. Finally, the course describes the various STOP Error messages. It will teach you about the various tools you need to use to troubleshoot STOP Errors. Related Exam: Microsoft Exam #070-215: Implementing and Administering Microsoft Windows 2000. The course addresses the training needs of system administrators, network designers, and IT consultants. This course also addresses the needs of IT  more...
Win2000 Server Implementing Local Security and Policies on-line e-learning cbt (computer based) ...ounts. You will also learn about the causes for the error messages and the solutions that Windows 2000 Server provides for these problems. Finally, the course covers managing user profiles and assigning user profiles to user accounts, and it explains the concepts of logon The course addresses the training needs of system administrators, network designers, and IT consultants. This course also  more...
Exchange Server 2003 Core Component Management on-line e-learning cbt (computer based) To demonstrate how to manage public folders and connectivity Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Exchange Server 2003; learners preparing for MCSA certification exams  more...
Managing and Monitoring Exchange 2000 on-line e-learning cbt (computer based) To describe ways to manage and monitor messaging connectivity, client connectivity, server growth, and backup and recovery Students preparing for Microsoft certification in installing, configuring, and administering Microsoft Exchange 2000 Server; managers, IT consultants, analysts, network administrators, and support professionals who are responsible for implementing and supporting a messaging  more...
Basic Concepts of Exchange 2000 Server on-line e-learning cbt (computer based) To introduce the capabilities and structure of Exchange 2000 Server Students preparing for Microsoft certification in Installing, Configuring, and Administering Microsoft Exchange 2000 Server (70-224), and Designing and Deploying a Messaging Infrastructure with Microsoft Exchange 2000 Server (70-225)  more...
Managing Operating Systems on-line e-learning cbt (computer based) To understand how to manage, optimize, and prevent future problems with operating systems Computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A Essentials exam (220-601)  more...
Operating Systems on-line e-learning cbt (computer based) To recognize the fundamentals of operating system technologies and the basic procedures involved in installing and upgrading operating systems. The for this path includes entry-level computer technicians who will, by the end of studying this path and before taking the exam, have accumulated 500 hours hand-on experience in a lab or in the field  more...
OS 390 MVS JCL Advanced on-line e-learning cbt (computer based) This course builds and extends the skills and knowledge developed in the OS/390 MVS JCL Introduction and Intermediate courses (38053, 38054). This advanced course introduces techniques to increase effectiveness as a system user and JCL programmer. The course reviews and extends basic concepts and skills related to the use of procedures. A review of addition, override, and nullification statements  more...
OS 390 MQ Series on-line e-learning cbt (computer based) This course teaches the fundamentals of using IBM MQSeries messaging technology with specific emphasis towards its use on the OS/390 platform. It begins by describing challenge fundamental to applications running across networks consisting of diverse platforms, then proposes MQSeries as the key middleware solution. The benefits of messaging and queuing are explored. Additional problematic  more...
JES2 Job and Device Control II on-line e-learning cbt (computer based) This course discusses basic computer operations in an MVS JES2 environment. It describes the devices controlled by JES2, explains how to determine which devices connected to the computer system are under the control of JES2 and describes the status of JES2 commands to control device status. The course examines the commands used to control JES2 printers, describes the setup requirements that can be  more...
JES2 System Control I on-line e-learning cbt (computer based) This course covers the JES2 and MVS commands for controlling batch jobs, started tasks, and time-sharing users. Manipulating jobs in the queues and controlling JES2 initiators are also described. The course describes JES2 initiators, the commands used to control them, and how JES2 initiators select work from the execution queues. Also discussed are commands to change the class or priority of jobs  more...
JES2 System Control II on-line e-learning cbt (computer based) This course covers the JES2 and MVS commands for controlling batch jobs, started tasks, and time-sharing users. Manipulating jobs in the queues and controlling JES2 initiators are also described. The course describes JES2 initiators, the commands used to control them, and how JES2 initiators select work from the execution queues. Also discussed are commands to change the class or priority of jobs  more...
Transport Layer Protocols on-line e-learning cbt (computer based) In this WestNet e-Learning module, we will explore Transport Layer protocols. These protocols are responsible for getting messages across a network using the services of the Network Layer.  more...
Client Server Information Transfer on-line e-learning cbt (computer based) This WestNet e-Learning module looks at communication from client to server by means of client and server protocol stacks and the transfer of information between client and server.  more...
SNMP MIBs and RMON on-line e-learning cbt (computer based) To identify the methods by which data is collected and distributed for network management and the form that those messages take Network managers, administrators, and technical support personnel who require an insight into the protocols most widely used in network management  more...
IP Telephony Authentication and Encryption on-line e-learning cbt (computer based) To recognize the threats to a Cisco IP telephony environment and how to configure it for secure operation IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...
SIP MGCP and Call Control Comparison on-line e-learning cbt (computer based) To recognize how to configure, monitor, and troubleshoot SIP and MGCP on a Cisco router, and determine the best call control model for a network IT professionals responsible for preparing, configuring, and maintaining a voice and data network; candidates preparing for the Cisco Certified Voice Professional certification (CVOICE 642-432)  more...
Cisco ISCW 1 0 Securing Routers Administrative Access and Access Lists on-line e-learning cbt (computer based) To secure Cisco routers by protecting the router administrative interface using password features and role-based CLI, and recognize how to mitigate network threats and attacks by using ACLs to filter traffic Network administrators; network engineers; network managers; systems managers; network designers who wish to validate their ability to install, configure and troubleshoot converged local and  more...
ABAP Programming I on-line e-learning cbt (computer based) To create a basic and an interactive report program using ABAP and to recognize how to preform basic object-oriented tasks such as creating and instantiating a class Project team members who will be involved at a programming level in customizing SAP implementations using SAP's ABAP programming language  more...
Explicit Cursors and Exception Errors on-line e-learning cbt (computer based) To use the FOR UPDATE and WHERE CURRENT OF clauses to lock and modify rows, process data using records and cursors, and outline how each of the PL/SQL exception types are raised and handled Database administrators, application developers, and database operators  more...
Managing SQL Server 2000 Databases on-line e-learning cbt (computer based) To guide students in configuring, performing, and automating routine administrative tasks Database administrators, application developers, system administrators, and students preparing for Microsoft certification in installing, configuring, and administering Microsoft SQL Server 2000 Enterprise Edition  more...
Data Security Archiving and Working Offline in Outlook 2007 on-line e-learning cbt (computer based) ...us attacks that can arrive in the form of incoming e-mail messages. The program also provides you with tools used to archive and manage the size of your mailbox to ensure that you can locally store your e-mail messages for future reference. With Outlook 2007 you can choose to work offline and access your e-mail messages without connecting to a server, and then synchronize Outlook with the  more...
Instant Text and Unified Messaging in Outlook 2007 on-line e-learning cbt (computer based) ...re that allows you to set access permissions for specific messages. Setting these restrictions secures your sensitive information against forwarding, printing, and copying. In addition, when used with an Exchange Server, Outlook 2007 provides you with a comprehensive messaging approach, including instant and text messaging to mobile devices. It also allows you to receive and listen to voice  more...
Advanced Data Manipulation Features in Word 2007 on-line e-learning cbt (computer based) ...007, enabling users to merge content into letters, e-mail messages, envelopes, and labels very easily.The course demonstrates how to add, modify, and update form fields, as well as walking through the mail merge process. Personnel at all levels of the enterprise; advanced end-users seeking to attain proficiency in Word 2007; advanced end-users seeking to obtain Microsoft Office certification at  more...
Sending and Receiving Messages in Outlook 2003 on-line e-learning cbt (computer based) To demonstrate how to send and receive messages in Outlook 2003 Personnel at all levels of the enterprise; end-users seeking competency in the use of Microsoft Outlook 2003; end-users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003; end-users seeking basic IT certification, such as ECDL, ICDL, IC3, or an equivalent  more...
Formatting and Managing Messages in Outlook 2003 on-line e-learning cbt (computer based) To demonstrate how to format and manage messages in Outlook 2003 Personnel at all levels of the enterprise; end-users seeking competency in the use of Microsoft Outlook 2003; end-users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003; end-users seeking basic IT certification, such as ECDL, ICDL, IC3, or an equivalent  more...
Data Security in Outlook 2003 on-line e-learning cbt (computer based) To demonstrate the data security features in Outlook 2003 Personnel at all levels of the enterprise; end users seeking competency in the advanced functionality of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003  more...
Newsreaders Online Meetings Instant Messaging and Faxing Information in Outlook 2003 on-line e-learning cbt (computer based) To demonstrate how to configure and use newsreaders, online meetings, instant messaging, and Internet faxing in Outlook 2003 Personnel at all levels of the enterprise; end users seeking competency in the advanced functionality of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003  more...
Microsoft Office 2000 - Intermediate Word on-line e-learning cbt (computer based) To provide students with an in-depth knowledge of the functionality of Word 2000 Employees seeking competency in using Microsoft Word 2000; end-users seeking competency in using Microsoft Word 2000  more...
Microsoft Office 2000 - Beginning Outlook on-line e-learning cbt (computer based) To describe how to use Outlook 2000 in the integration of desktop applications and to show how Outlook 2000 can be used in most organizational and communications tasks Anyone wishing to gain an understanding of Microsoft Outlook 2000, candidates for Microsoft Office Specialist certification, and end-users seeking competence and proficiency in the use of Microsoft Outlook 2000  more...
Microsoft Office 2000 - Advanced Outlook on-line e-learning cbt (computer based) To describe how to use Outlook 2000 in the integration of desktop applications and to show how Outlook 2000 can be used in most organizational and communications tasks Anyone wishing to gain an understanding of Microsoft Outlook 2000, candidates for Microsoft Office Specialist certification, and end-users seeking competence and proficiency in the use of Microsoft Outlook 2000  more...
Customizing E-mail Views Navigation and E-mail Accounts in Outlook 2003 on-line e-learning cbt (computer based) To demonstrate how to customize e-mail, views, and navigation and configure additional e-mail accounts in Outlook 2003 Personnel at all levels of the enterprise; end users seeking competency in the use of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003  more...
Norton AntiVirus 2005 on-line e-learning cbt (computer based) In this course, you will be introduced to features and benefits of Norton AntiVirus 2005. You will learn about protecting your computer from viruses, worms, and Trojan Horses. In addition, you will learn about various options that can be specified to detect viruses and other potential risks in the instant messenger attachments, email messages, Internet downloads, and other files. The course is  more...
Microsoft Outlook 98 Basic on-line e-learning cbt (computer based) The Microsoft Outlook 98 Basic course introduces you to the basic features of Microsoft Outlook98, which is an integrated information management program that helps you communicate with others and organize your personal and business information. As you work through each unit in the course, you will learn how to create and send electronic mail (also called e-mail), respond to e-mail messages,  more...
Intro to Outlook 2003 on-line e-learning cbt (computer based) The Introduction to Outlook 2003 course is the first course in the Microsoft Outlook 2003 curriculum. This course introduces the Microsoft Outlook 2003 environment and describes its features. The course provides the students hands on training on the concepts of configuring e-mail accounts for composing, customizing, sending and receiving e-mail messages. The course also teaches the students to  more...
Microsoft Outlook 2000 Basic on-line e-learning cbt (computer based) This course introduces the basic features of Microsoft Outlook 2000 to familiarize the user with the Outlook environment. It contains information for users to utilize e-mail, manage tasks, and maintain contact information. Designed to teach basic features of Microsoft Outlook 2000.  more...
Outlook 2003 Proficient User on-line e-learning cbt (computer based) The Outlook 2003 Proficient User course is the second course in the Microsoft Outlook 2003 curriculum. This course guides the students to use the Outlook Calendar for scheduling activities, appointments, events, and meetings. It also teaches the students to store and manage information by creating tasks and notes, recording events in the journal, and creating rules. Further, the course provides in  more...
Norton AntiSpam 2004 on-line e-learning cbt (computer based) This course will provide users with an overview of the features and benefits of Norton AntiSpam to show how it filters unwanted e-mail out of your inbox. This course will show how working with any POP3 e-mail program, it filters incoming mail on multiple levels, detecting and flagging unsolicited messages while promptly delivering valid mail. It will also review how to block intrusive pop-up and  more...
ECDL ICDL 4 Module 7 Information and Communication - Introducing Outlook 2003 on-line e-learning cbt (computer based) ...messages in Outlook 2003. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in the use of web browsing and e-mail applications; end users wanting to attain competency in using Microsoft Internet Explorer 6 and Microsoft Outlook 2003; end users wanting to attain ECDL or  more...
ECDL ICDL 4 Module 7 Information and Communication - Outlook 2003 E-mail on-line e-learning cbt (computer based) To demonstrate how to work with text, attachments, and contacts in Outlook 2003. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in the use of web browsing and e-mail applications; end users wanting to attain competency in using Microsoft Internet Explorer 6 and  more...
ECDL ICDL 4 Module 7 Information and Communication - Outlook 2003 Messages on-line e-learning cbt (computer based) ...messages, search for items, and change settings in Outlook 2003. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in the use of web browsing and e-mail applications; end users wanting to attain competency in using Microsoft Internet Explorer 6 and Microsoft Outlook  more...
Phone Skills : Transferring Calls on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd In today's world the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It encourages consideration of both the caller and your colleague when you take messages in your workplace. It also gives valuable tips and hints on  more...
Phone Skills : Taking and Leaving Phone Messages on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd In today's world the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It will help you identify what makes an effective phone message and give you guidance on giving and taking messages that people can act on successfully.  more...
MQSeries on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd MQSeries  more...
Effective Email Series: Send the Right Message on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The speed of communication is increasing beyond belief, and e-mail has revolutionised the way we operate. We have the power at our fingertips to communicate instantly - to hundreds of people - wherever they maybe. But writing quickly doesn?t mean the same as communicating effectively. A hasty e-mail can annoy, confuse or fail to impress. Anyone can click the buttons, but making e-mail "click"  more...
z/OS for Operators Curriculum on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd .../S Display Jobs Display Date/Time Display PF Keys Display Messages Display Domain Information Module 3 DUMP, CANCEL & FORCE COMMANDS Dump Commands Cancel Command Force Command Module 4 MONITORING THE MVS SYSTEM SMF and RMF Dumps and Traces EREP Module 5 RECOVERING FROM SYSTEM ERRORS Hardware and Software Error Handling Waits, Hangs and Loops Module 6 MORE MVS COMMANDS Halt EOD, LogModify,  more...
Cisco Installing and Maintaining Routers Part 3: 7000, 7200, and 7500 Series on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...Messages and Commands section of the course, students are practice interpreting online module insertion and removal messages. Students also use commands to display system and card status or information. This section helps students develop skills in recognizing and interpreting common system messages. Students also using Cisco IOS software commands to load files into Flash memory and commands  more...
Excellence in Service: Communicating with Your Customers on-line e-learning cbt (computer based) In Excellence in Service: Communicating with Your Customers, you will learn how to build rapport with your customers, and you will learn how nonverbal communication is interpreted by customers. In addition, you will learn telephone skills, including how to project professionalism and how to provide quality customer service over the telephone. Finally, you will learn how to communicate effectively  more...
Business Writing: The Fundamentals on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd In Business Writing: The Fundamentals, participants learn how to use writing to effectively communicate information. They learn how to use the writing process to construct a well-defined idea and focus on a specific audience. They also learn the proper format for various written pieces, such as business letters, e-mail messages, and memos.  more...
Microsoft Windows 98 Power User on-line e-learning cbt (computer based) This course is for users who want to take advantage of the most advanced features and capabilities of Windows 98. At the completion of this course participants will learn to connect to the Internet with Internet Explorer; send e-mail messages with Outlook Express; configure their computer to suit individual work styles; maintain files by timely backup of a hard drive, restoring files and updating  more...
Microsoft Outlook 97 - Part 1 on-line e-learning cbt (computer based) This course is the first of a two part series which will cover the skills necessary for the Expert User certification exam. The unique Skill Builder instruction uses simulation, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a  more...
Microsoft Outlook 98 Fundamentals on-line e-learning cbt (computer based) This course provides participants with the fundamental skills to use Outlook 98 on a daily basis in their workplace. Students will learn how to perform basic communication and personal organization tasks within Outlook 98.  more...
Microsoft Outlook 98 Proficient User on-line e-learning cbt (computer based) This course is intended for end users who are looking to use the fundamental features of Microsoft Outlook 98. This course is the first part of a two part series that will prepare individuals for the Microsoft Outlook 98 Expert User certification exam.  more...
Microsoft Outlook 2000 Fundamentals on-line e-learning cbt (computer based) This course prepares IT Professionals to identify the basic features of Outlook 2000, send messages and use the Calendar feature effectively.  more...
Microsoft Outlook 2000 Proficient User on-line e-learning cbt (computer based) This course prepares IT Professionals to send messages to people inside and outside their organization, schedule appointments and meetings, maintain a contact list, and organize their activities with tasks, notes, and journal entries.  more...
Microsoft Outlook 2000 Expert User on-line e-learning cbt (computer based) This course prepares IT Professionals to explore the communication options, share work with colleagues, work offline or remotely and integrate Outlook 2000 Components.  more...
Microsoft Exchange Server 5.5 Design and Implementation - Part 4 on-line e-learning cbt (computer based) This is the fourth course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments.  more...
Internet Basics on-line e-learning cbt (computer based) The Internet represents the transformation and evolution of the information age. It has emerged as a powerful tool for communication and information sharing, that is making a major impact on people all over the globe. In other words, the Internet is an information super-highway that has compressed the world into a cyber colony. This, in turn, has revolutionized the way people interact with each  more...
JavaScript Browser Objects on-line e-learning cbt (computer based) This course describes various browser objects, such as frames, windows, and documents. The course also covers various other objects, such as date, time, and history objects. This course is designed for application developers and authors who plan, design and implement web-based business solutions on intranets, extranets, and internets. The student should have prior experience in HTML and designing  more...
IMS DC Programming I on-line e-learning cbt (computer based) This course teaches new IMS/DC developers to maintain existing systems, or develop new IMS/DC systems. The major components of the IMS Data Communications environment, as well as retrieving input messages and sending output messages in an IMS/DC environment, are covered. Other areas of interest include the differences between conversational and non-conversational processing, using the Scratch Pad  more...
on-line e-learning cbt (computer based)
online course
 instructor led training
instructor-led class
 study at home
learn at home
 group study and discussion
group study
 self directed
self-directed study
 cd rom
cd-based training
 DVD
DVD video training
 book
printed book
 e-book
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 workshop / seminar
workshop seminar
 train the trainer
train the trainer
 computer lab
computer-based learning
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 on-line tutorial)
online tutorial
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