From Serebra Learning Corporation
Project Team - Organising A Project 


Project
Team -
Organising A Project is a comprehensive course that teaches both the philosophy and the practical application of effective project management. The course is entirely self-contained, but it can also be used as a support tool for an existing in-house training course or as the basis for promoting a detailed in-house method. Project Team - Organising A Project will enable you to define
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Project Team - Planning A Project 


Project
Team -
Planning A Project is a comprehensive course that teaches both the philosophy and the practical application of effective project management. The course is entirely self-contained, but it can also be used as a support tool for an existing in-house training course or as the basis for promoting a detailed in-house method. Project Team - Planning A Project will enable you to define and
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Project Team - Controlling A Project 


Project
Team -
Controlling A Project is a comprehensive course that teaches both the philosophy and the practical application of effective project management. The course is entirely self-contained, but it can also be used as a support tool for an existing in-house training course or as the basis for promoting a detailed in-house method. Project Team - Controlling A Project will enable you to
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KAZ (Keyboard AZ) Typing Tutor 


...their own pace. The
KAZ accelerated touch-typing learning method is based on 11 words in just 5 phrases. The KAZ approach to learning is to cut out the unnecessary boring practice drills, exercises, finger analysis and games found in other typing tutors and to focus on a revolutionary simple method that allows learners to quickly learn, drop the product and get on with their work. In this
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Networking Essentials 2nd Edition - Part 2 
This is the second course in a four part series covering the foundation concepts of networking. This series imparts the knowledge and skills required for a foundation in current networking technology for local area networks, wide area networks and the
Internet.
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Java 2 Programming Part 2: Objects and Classes 
This is the second course in a five-part series on
Java 2 Programming. The Java platform is based on the idea that the same software should run on many different kinds of computers, consumer products, and other devices. Java software works on any device from mobile phones to supercomputers and is incorporated into all major
Web browsers. This course teaches learners the general concepts of
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Java 2 Programming Part 5: Streams and Networking 
This is the final course in a five-part series on
Java 2 Programming. The Java platform is based on the idea that the same software should run on many different kinds of computers, consumer products, and other devices. Java software works on any device from mobile phones to supercomputers and is incorporated into all major
Web browsers. This course teaches learners advanced topics that will help
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JDBC Application Development Part 1: Introduction and Architecture 
This first course in the series provides the foundation for the rest of the course series. It introduces learners to the
JDBC API and explains how it is used to access any database from
Java. It also covers the basics of working with relational database systems, how to use
JDBC to design multi-tier database applications, and an overview of the major steps in the JDBC program.
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Enterprise JavaBeans Part 3: Transactions and Security 
This final course in the series teaches learners about transaction and security management. The transaction management sections cover the
EJB semiautomated transaction management feature, container-managed transactions, bean-managed transactions and synchronization. The security management section addresses EJB architecture support for security management.
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Leading A Customer-Focused Team 
The quality of your customer service is in the hands of the people who deliver it. As their leader it's your responsibility to give them the direction, resources, and support they need to succeed. This course shows you how to work with them to create a customer-focused environment that fulfills customers' expectations while still achieving corporate goals. The first lesson explains how to work
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Developing Customer Satisfaction Surveys 
...ll explore factors that influence selection of the survey method. You'll also learn to design the survey instrument itself, including selection of question formats, sequencing of questions, and wording of the items themselves. Finally, you'll examine issues relating to selection of a sampling method and determination of sample size. Marketing executives, managers, and professionals with
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Evaluating Internal Assignments 
So, is it success or failure? It's crucial that you take time to review your project and confirm outcomes on completion. What has been achieved, and what didn't go as planned? And how have you performed personally? Of course, success depends on your ability as an internal consultant to continually develop in the role, increase your skills, and make overall improvements in your performance. This
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Internal Consulting Skills 
What skills do you need to be a successful internal consultant? What skills do you have already, and which should you develop further? This course gives you the opportunity to review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge. It's about your ability to communicate. If you fail to get your
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Managing the Execution and Control of IT Projects 
Did you know that the average IT project has cost overruns of nearly 200 percent, and that almost 30 percent of all IT projects fail? Why do you think IT projects are so vulnerable to cost overruns and failure? How can you ensure that your project does not end up as one of these statistics? You can avoid being a statistic by managing project scope, cost, and scheduling. As you go through this
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Stakeholder Interests and Cultural Diversity PMBOK aligned 
As the project manager, you're in the center of the storm. The competing interests of stakeholders--including those of the client, the company, the legal and social environment, and the team itself--are your responsibility. Weighing these interests in the most fair and productive manner is an acquired art you can't afford to neglect. But that's not all. In an increasingly global network, project
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Advanced Project Management Project Estimating Techniques 
...o use life-cycle projections, and how the
Modified Delphi method is used. It also teaches how to calculate
PERT estimates and how function point analysis and forecasting are used. In addition, it covers how to avoid common estimating mistakes and how orders of magnitude help gauge the accuracy of estimates. Finally, it teaches steps for explaining estimates to stakeholders, how to document
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Communicating Clearly Speak to be Heard 
Communicating
Clearly:
Speak to be
Heard, is the second of four courses in this curriculum. After the completion of this course you will be able to define the steps in the communication process, match the situation and recipient to the most appropriate delivery method and environment, and identify ways of delivering a message so that the meaning is understood. The
PrimeCommunication curriculum
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Ratios Averages and Graphs 
Whether tracking profitability or portraying the rate of inventory consumption, knowledge of ratios and averages is indispensable in the business world. Using real-world scenarios, this course explains the concepts of ratio, proportion, and how to compare different kinds of numbers; and discusses simple, weighted, and moving averages. Anyone who needs to apply basic math skills to business
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Presenting to Succeed 
... you prepare, and you will be shown a simple but powerful method for selecting the right content, and then structuring it. Controlling nerves is an important part of preparing, and this course helps you to remove anxieties in the presentation environment by making sure that the venue is set up correctly, and ensuring that you rehearse appropriately. Anyone in an organization who needs the
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Improving Your Cross-cultural Communications 
Picture the scene. You've been asked to contact some new clients based over 3,000 miles away. You've never spoken with them before and you're not sure what response you'll get. This is a familiar situation that is played out daily in many organizations around the world. How many times have you found yourself in this situation? Thankfully, there are things you can do to improve your cross-cultural
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Organizational Behavior The Organizational System 
Organizational
Behavior:
The Organizational System defines organizational structure and culture and explains their impact on employees. It also teaches how to perform a job analysis to determine whether an organization's job designs are appropriate and gives options for job redesign. Managers, supervisors, team members, and anyone who is interested in improving the behavior variables within their
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Managing the Expert Understanding Experts 
Managing the
Expert:
Understanding Experts explains recruiting and retaining highly skilled professionals, developing their careers, and coaching the expert for success. It identifies the processes for overcoming burnout, setting career goals, and leading performance evaluation meetings with experts. The target audience for this series is managers, directors, and project leaders.
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A New Manager s Role in the Company s Future 
Perhaps one of the most exciting and challenging changes that comes with moving into a management role is the need to take a more strategic view of the work you are doing. You need to develop a greater awareness of how your own work, and the work of those in your department, fits with the strategic vision of the company. You will also need to have a greater understanding of the impact that the
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Succession Planning Overview 
Do you have people in your organization that are indispensable for its success? Would losing them create a hole that would be hard to fill? Have you planned to fill these vacancies? This course introduces you to succession planning--the planning process of identifying, assessing, and developing leadership and talent for future vacancies. This course will familiarize you with the key concepts that
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Succession Planning Management 
So, you have a succession plan and you've identified some problems. What do you do now? By taking this course, you will learn how to establish a leadership and talent development program that will ensure your succession plan achieves its goals. You will also learn how to overcome some common challenges that management teams face when trying to find the right people for a position. Since succession
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About 360-Degree Performance Feedback 
Are you ready for a change in the way your company evaluates and develops its management staff? Perhaps you are dissatisfied with the effectiveness of your current efforts to help your managers work to their potential? The
360-degree performance feedback process may be the solution to your needs. Although the use of 360-degree feedback is relatively new (approximately ten years old), public,
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Employee Compensation HRCI PHR 
...ions in the area of employee compensation. You will learn methods for effective total compensation. This course will also help you understand the necessary steps for aligning existing compensation methods to a total compensation arrangement. All the topics in this course are based on the
Compensation and
Benefits functional area of the HR Body of
Knowledge recommended by the
Society for
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Compensating Employees HRCI PHR 
...ions in the area of employee compensation. You will learn methods for effective total compensation. This course will also help you understand the necessary steps for aligning existing compensation methods to a total compensation arrangement. All the topics in this course are based on the
Compensation and
Benefits functional area of the HR Body of
Knowledge recommended by the
Society for
Human more...
Strategic Approaches to Labor Relations HRCI SPHR 
HR professionals develop organizational strategies to secure and develop a company's successful and profitable operations. The employee plays a central role in such operations. As such it has become essential for HR professionals to constantly be on the lookout for strategies that allow them to develop a good working relationship between the employee and employer. This course covers strategies
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Analyzing Cash Flow Statements 
Have you ever had to make a really tough business decision? They can be hard to make, especially since a bad decision can ruin a company. Fortunately there is a way to make a more informed and better business decision; by analyzing your company's financial statements. They contain information that can help you improve your company's efficiency and overall effectiveness. Cash flow statement
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Managing Working Capital 
Working capital management influences both a firm's risks and its expected returns. As such, it is an important determinant of firm value. Investment and financing decisions are interconnected, thus they cannot be made independently. Financial planning will make you think systematically about the relationships among your goals for growth, investment, and financing. After completing this course,
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Corporate Restructuring 
Corporate restructuring is frightening, but it doesn't have to scare you to death This course will show you how to initiate successful mergers or resist hostile takeovers. As well, it will improve your chances of surviving financial distress. Whatever your restructuring situation, you will be prepared to handle it by taking this course This course is designed specifically for business managers,
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Globalization and Your Company 
This course will help you decide if globalization really makes sense for your product or service. You'll learn about the challenges of taking a product or service global, and ways to determine global readiness. You'll also explore business approaches for globalization, including the development of foreign operations. Executives, managers, supervisors, team leaders, and other business professionals
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Redesigning Your Organization Part II 
What do you do after you've created an idealized design for your organization? This course will provide you with the skills you'll need to successfully implement an idealized design in your organization. You'll study the groundwork for learning, including how to use adaptive learning and how to be an advocate for adaptive learning. You'll learn about democratic hierarchies, decision-making
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Pricing for Profitability 
Nothing can be more harmful to the success of your new product or service than incorrect pricing and other financial projections In this course, you will not only learn how to gather pertinent revenue and expense information to help you price your product, but also how to determine your objectives and policies to correctly position your product in its market niche. You'll examine three methods and
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Six Sigma--Lean Tools for Control 
...methodologies for improving operations in the manufacturing world are lean manufacturing and
Six Sigma . Both are designed to reduce variation, yet each takes a different track. While Six Sigma utilizes data and statistical analysis to measure and improve a company's operational performance, lean manufacturing collocates all of an organization's processes in sequential order, restructuring the
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Six Sigma Team Dynamics and Performance 
Yogi
Berra once said, "The other teams could make trouble for us if they win."
While the quote is just one of Mr. Berra's many adages, it does provide a clue to the importance the legendary baseball coach placed on effective teamwork. Teamwork is no less important in the
Six Sigma world. In fact, more than one Six Sigma expert has stated unequivocally that without effective teamwork, a process
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Taguchi and Quality Improvement 
...sign, and ultimately, improved organizations. The
Taguchi Method is a technique for designing and performing experiments to investigate processes where the output depends on many variables. The Taguchi Method allows the
Six Sigma teams to avoid the tedious and costly task of running a process using all possible combinations of variables. By systematically choosing certain combinations of
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Lean Tools 
At its heart, being
Lean seeks to eliminate waste from the organization. By applying Lean tools and techniques, organizations can become more competitive, agile, and responsive to customer demands. This course highlights the implementation of Lean tools in the production and manufacturing environment. These tools have derived largely from the development of the
Toyota Production System (
TPS). In
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Calculating Process Capability 
When process data fails to produce a normal distribution, special indices are required to calculate process capability. This course teaches
Black Belt candidates the indices for non-normal process capability, and discusses how to transform non-normal data for use in standard statistical tests. It also examines the difference between continuous and discrete data, and the distributions used for
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Writing the Marketing Plan Creative Strategy 
You've completed the first part of your marketing plan. Now it's time to write about your marketing tactics. You'll discover just how to match your product with your target market, determining exactly what the competitive advantages of your particular product are. Then you'll explore the price-setting strategies that will help make your product a success. Marketing managers, supervisors or team
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Marketing Management 
So, now you're a marketing manager. What are the expectations you and others have of this position? What skills do you need? How do you put together a marketing team? How do you lead that team to success? How can you tell if you're doing a good job? In this course you'll look at marketing management from top to bottom--starting from the basic skills you need as a marketing manager, through
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Elements of Marketing Strategy 
You want to develop a powerful, and well-documented marketing strategy in order to get your new product or service approved. This course is designed to give you a strong start in developing your marketing vision, direction, and ultimately a plan. You'll get an overview of the key factors encompassing the broad scope of strategic marketing. You'll be able to discuss cost structures and their
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Communication Skills and Project Management 
An essential element of management is the ability to effectively communicate with people. The capacity to successfully communicate in today's global economy is a pivotal element to the success of any organization. Managers need to be aware of emerging technologies and how these affect international communication. To meet an improvement project's specified goals and objectives, a manager must also
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Introduction to Brand Management 
There are three ingredients every company needs for branding success: a brand manager, a brand, and the consumer. But how do these ingredients relate and what are they comprised of that makes them so important? This course will demonstrate how each ingredient reacts to the other in order to create a valuable, long-lasting brand. First, you will learn about the responsibilities of a brand manager,
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Object-Oriented Analysis 
...d principles of object-oriented analysis. Using the
Booch method of object-oriented analysis, the focus is on concepts such as objects, classes and their relationships. Topics also include the evolution and advantages of object- oriented analysis, and solving a problem through an object-oriented approach. Analysts wishing to make the transition to
OOA techniques from traditional structured
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Integrating Databases with ASP 3 0 
This course is the third course in a series of three in the
ASP curriculum. The course provides a description of database integration with
Active Server Pages. It also enables students to publish and secure ASP applications. Programmers wishing to learn about Active Server Pages.
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Programming Logic and Techniques 
This course is meant for end users. It aims to teach users the basic concepts of computing and programming language, and the usage of programming methods and elements. People who want to have a fairly good knowledge of the concepts of programming logic and techniques.
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System Analysis and Design 
...urse identifies the types of feasibility analysis and the method to analyze the cost and benefit of a project. Further, the course introduces the concept of system design and the documentation tool required for the structured design of a system. Finally, the course discusses the need and methods for system testing, quality assurance, project maintenance, and software maintenance. End users who
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Visual Basic 6 Introduction Part II 
This course provides an introduction to the functionality and programming capabilities of
Visual Basic 6.0. It builds on the concepts presented in the first course in this series, Visual Basic 6.0 Introduction
Part I. In the first unit, you will learn how to create and use variables, procedures, and functions in program code. Data types, constants, and arrays are also covered, as well as how to
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General Coding Best Practices 
To outline the best practices for writing high quality methods, expressions, variables, arrays, loops, and if statements, and to describe recommended practices for writing readable code
Professional application developers or programmers, with at least 2 years experience, who want to learn the latest recommended techniques for developing high quality software
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Object-oriented Coding Best Practices 
To outline the best practices for defining and using classes, and determining how best to use inheritance or its alternatives
Professional application developers or programmers, with at least 2 years experience, who want to learn the latest recommended techniques for developing high quality software
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OOAD OO Design Patterns 
This course covers the key concepts related to the use of
Class diagrams,
Component diagrams, and
Deployment diagrams for static modeling. It also covers the features, elements, and considerations for using these diagrams. In addition, the course covers the modeling of three types of compartments in a class: name, attributes, and operations. Further, it discusses the concept and application of
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Advanced ASP NET Topics 
To demonstrate how to migrate
ASP to ASP.NET, leverage legacy compenents, create and use .NET components, and install and configure ASP.NET servers
Web developers who are familiar with the fundamentals of
Microsoft ASP.NET and who wish to broaden their ASP.NET programming abilities, especially those pursuing
MCAD or
MCSD .NET certification
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Testing and Instrumenting C Applications 
To introduce the concepts of software testing and debugging and to describe the use of the
Debug and
Trace programmatic classes in the .NET Framework class library and the
Visual Studio .NET and
SDK interactive debuggers
Windows developers seeking to update their knowledge of and skills in developing, testing, and debugging software applications in Visual Studio .NET or pursuing
MCAD or
MCSD .NET
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Testing and Instrumenting Web Applications in C 
To introduce the concepts of software testing and debugging and to describe how to instrument an application for tracing and debugging in .NET Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in
Visual Studio .NET or pursuing
MCAD or
MCSD .NET certification
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Application Deployment in NET 
To describe all available deployment options for packaging and distribution
Application developers with experience in
Visual Basic .NET who wish to become familiar with the deployment process in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (
MCSD) or Microsoft Certified Application Developer (
MCAD) for
Microsoft .NET credentials
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Inside C 
To compare and contrast the features of the C# programming language with those of C Application developers with experience in object-oriented programming, especially in C , who wish to start working with C#
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Beginning C 
To compare and contrast the features of the C# programming language with
VB6 Application developers with experience in object-oriented programming, especially
Visual Basic 6.0, who wish to start working with C#
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Implementing CGI using PERL 5 
This is the second course in the
CGI/
PERL curriculum. It introduces the users to fundamentals of CGI/PERL programming. The course describes how to implement CGI using PERL to develop
Web based applications and process
HTML forms. Web programmers, who want to integrate HTML forms with WEB databases, and process HTML form values.
more...
UNIX User and Data Management 
To demonstrate the core administrative functions of managing users, data, and software on
UNIX systems IT professionals working in a UNIX environment for the first time
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UNIX Files and Directories 
...sing files and directories, are defined together with the method for changing permission rights. This course will explain the purpose of the .profile file and the commands to set shell variables and to set terminal options. Additionally, commands for text file manipulation will be introduced. These commands will enable text selection, alteration, file comparison, line sorting, and removal of
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Installing SUSE Linux 
To recognize milestones in the development of
Linux and plan and conduct a basic
SUSE Linux installation Linux system administrators with 6 months to 1 year's practical Linux experience
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OS 390 C Programming 
...gning or coding applications using
Virtual Storage Access Method (
VSAM). The course discusses how VSAM can add records to, and delete records from, a
KSDS, and how VSAM manages the space within the data component of the KSDS when performing additions or deletions. It also describes the organization and function of an alternate index. The course shows how an alternate index relates to an
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Future Technologies Supporting Convergence 
This module discusses future technologies that will make convergence easier, more reliable, and more convenient, not only for the user but for the maintainer. Here we discuss the improvements in
QoS, addressing, and reliability that
Internet Protocol version 6 (
IPv6) makes over Internet Protocol version 4 (
IPv4). We complete the text by discussing mobile, wireline and wireless technologies,
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Routing in Cisco Networks 
To describe the different forms of routing and explain the concepts of distance vector and link state routing
Network administrators responsible for implementing and managing small and medium-sized business networks; network technicians who install network devices in small business environments; Cisco channel resellers who are new to
Cisco products and services
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