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From 123-CBT Computer Based Training
Becoming a Manager Leading and Communicating

Becoming a Manager: Leading and Communicating
Employees want decisive leadership from their managers. Organizations, too, need their managers to be clear about their objectives, and how their teams can achieve them. As a new manager, it is important that you understand that leadership is about giving direction, but it is also crucial that you realize that it also involves trusting and
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Becoming a Manager Leading and Communicating
Introduction to Six Sigma

...atly contributed to Six Sigma's recognition as a powerful method for business improvement in organizations.
So, what is Six Sigma and why do so many successful organizations attribute their success to it? This course largely deals with answering these questions. The course traces Six Sigma's roots in traditional quality concepts, but also shows that it is not just about quality; it is also a
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Technology and Implementation Considerations

...vice Management process capabilities is no different. The method of implementation must be planned, requirements must be identified, and technologies must be carefully evaluated before proceeding with the implementation. Expected challenges and potential risks must also be identified and mitigated wherever possible. This course covers the technology considerations when implementing Service
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Managing Projects within Organizations

...rmation management system. As projects become the primary method for getting things done and effecting organizational change, it is crucial to choose a good and proven method for managing projects. However, projects cannot be properly managed in a silo. Every aspect of project management is affected by the organization, the social environment, the project's stakeholders, both internal and
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Defining and Sequencing Project Activities

...lores project activities and activity attributes, and the method of developing network diagrams, including dependency determination and applying leads and lags. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work in their own organizations. This course will assist in preparing the
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Tailoring PRINCE2 reg to a Project Env PRINCE2 2009-aligned

... for process-based project management. It is the standard method for project management in the UK. This course is designed to assist learners in preparation for the PRINCE2 Foundation certification exam objectives. In particular this course focuses on the general approach to tailoring a project and what's involved in tailoring; it also focuses on how to tailor PRINCE2 to suit different project
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Controlling Managing and Closing a Project PRINCE2 2009-aligned

... for process-based project management. It is the standard method for project management in the UK. This course is designed to assist learners in preparation for the PRINCE2 Foundation certification exam objectives under the processes area, covering four of the eight processes, namely Controlling a Stage, Managing Stage Boundaries, Managing Product Delivery and Closing a Project. PRINCE2 is a
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Tables Accessibility and Standards in Dreamweaver CS3

Tables, Accessibility, and Standards in Dreamweaver CS3 Adobe
When designing a site, it's important that your content is structured in an intuitive and accessible manner. Creating a site layout based on tables is one method of ensuring a consistent and easy to navigate web site. This course explores how to structure a site using tables, and examines creating and manipulating tables, layout
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Windows Forms Creation and Configuration with Visual Basic 2005

Windows Forms Creation and Configuration with Visual Basic 2005 Microsoft
To identify how to create and configure basic Windows forms applications with event handling and method overriding capabilities
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Windows Forms Creation and Configuration with C 2005

Windows Forms Creation and Configuration with C# 2005 Microsoft
To identify how to create and configure basic Windows forms applications with event handling and method overriding capabilities
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Using Surveys to Measure Customer Satisfaction

...tisfaction.The second lesson describes the various survey methods and explains the situations for which each is the most suited. With this knowledge, you will be able to choose the method that will achieve the maximum response for you within the constraints of available resources and time. The same applies to selecting the most appropriate sampling method, and what you learn from this course
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Bridge the Expectations Gap

Bridge the Expectations Gap
You have to be prepared to walk a mile in their shoes to understand more fully what customers experience when they deal with your company. There's nothing more effective in emphasizing the gap between what you believe their experiences to be and their realities than thinking and acting like a customer. This course takes you through several processes for doing
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Leading a Customer-focused Team

...learn how to coach for performance improvement, using the method that's the most appropriate for the situation.No prescribed service system, no matter how finely tuned, can legislate for every eventuality, and there will be occasions when customer satisfaction is dependent on an individual's ability to step outside the norm and use his or her own initiative. That's why the last lesson in the
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Green Business Planning Sustainability Strategies

...in achieving sustainability goals. This course outlines a method for assessing how much your organization promotes environmental sustainability in its current practices, showing how to identify strengths, weaknesses, opportunities, and risks in relation to adopting green business sustainability practices. It also explores how mandated and voluntary green standards and regulations provide
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Safe Work Practices

... workplace hazards, define job safety analysis (JSA), its methods, and steps, define job safety analysis control methods and specify the effectiveness and/or limitations to each method, recognize workplace inspection components and procedures, identify housekeeping practices for work areas, identify safe work practices for hand and portable power tools, identify safe work practices for clothing
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Getting Ready to Coach

...dy to Coach
Coaching offers organizations a win-win method for developing their employees. It not only helps individuals reach their potential but also helps the organization improve its productivity and competitiveness. In a rapidly changing business world, coaching can also help employees adjust and adapt their skill sets. Coaching is about encouraging, confronting, challenging,
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Sales Manufacturing TM Identifying Sales Opportunities

...
William Penn (founding-father of Pennsylvania) said, "Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both on what to do and what to hope." For the sales professional, there is such a method that will make tasks easier, save time, and build a predictable sales machine.
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The Profession of Selling

...- a rule or code of conduct; Strategy - a careful plan or method especially for achieving an end; and Skill - a developed or acquired ability. These three terms help describe the difference between sales as a profession, and sales as simply a job. "The Profession of Selling" course is designed to present the principles, strategies and skills that - when integrated into your sales career - will
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Designing Security for a Database Server Infrastructure for SQL Server 2005

Designing Security for a Database Server Infrastructure for SQL Server 2005 Microsoft
To identify business security requirements, select the appropriate authentication method, and specify a security design for different levels of the SQL Server environment
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Project Organization Planning Risk PRINCE2 2009-aligned

...CE2® Foundation
An effective project management methodology requires a foundation of core themes that allow Project Managers, Project Boards and project team members to organize and control the project management process. These themes are the building blocks of good project management. The project management methodology advocated by PRINCE2 includes seven themes: Business Case,
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Project Quality Change Progress PRINCE2 2009-aligned

... for process-based project management. It is the standard method for project management in the UK. This course is designed to assist learners in preparation for the PRINCE2 Foundation certification exam objectives related to the Quality, Change and Progress themes. It covers quality management principles, quality roles and responsibilities and the quality trail. It also explorers change
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Starting Up Initiating Directing a Project PRINCE2 2009-aligned

... for process-based project management. It is the standard method for project management in the UK. This course is designed to assist learners in preparation for the PRINCE2 Foundation certification exam objectives under the Processes area, and explores three of the seven processes, namely Starting up a Project, Directing a Project and Initiating a Project. PRINCE2 is a Registered Trade Mark of
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Overview of Project Mgmt PRINCE2 2009-aligned

...rld. The importance of choosing a well planned and proven method for managing projects is a challenge for organizations across the board. If you think about it, almost every work effort is a project, from constructing a new building within a university campus to designing and delivering a new line of technology products. As projects become the primary method for getting things done and
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Cisco CVOICE 8 0 Congestion Rate Limiting AutoQos

...using a queuing algorithm to sort traffic and determine a method of prioritizing the traffic onto an output link. Traffic policing controls the maximum rate of traffic that is sent or received on an interface. Traffic policing is used on interfaces at the network edge to limit traffic into or out of the network. Traffic shaping controls outgoing traffic on an interface to match the transmission
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Tables Accessibility Standards in Dreamweaver CS4

Tables, Accessibility & Standards in Dreamweaver CS4 Adobe
When designing a web site, it's important that your content is engaging, but it's also crucial that it is structured in an intuitive and accessible manner. Creating a site layout using tables is one method of ensuring a consistent and easy to navigate web site. This course explores how to structure content using tables, and examines
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Animation in Flash CS4

Animation in Flash CS4 Adobe
Adobe Flash CS4 Professional is a powerful application for creating and editing dynamic vector-based animations. Its versatile workspace and toolset enable developers to quickly create animations that can be used in a wide variety of contexts. This course introduces the learner to animating in Flash. It explores how to create multiple types of animation including
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Cisco IINS 1 0 Cryptography Encryption Digital Signatures

...osing a particular hashing algorithm or digital signature method. This course provides a primer on the theory of cryptography. It discusses the principles behind symmetric encryption, provides examples of major symmetric encryption algorithms, and examines their operations, strengths, and weaknesses. This course also touches on the major hashing algorithms that use Hashed Message Authentication
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Denial of Service Session Hacking

...vice and Distributed Denial of Service attacks are common methods used by hackers to disrupt service to networks and to corporate environments. Session hijacking is used by hackers as a method to take over sessions after a user has successfully authenticated with a server. This course examines how DoS and DDoS attacks, along with Bots and Botnets, disrupt corporate environments. And it examines
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Social Engineering Sniffing

...g business, as social engineering is one of the most used methods to gain information and thus allow corporate networks to be hacked. Sniffing of corporate networks is also a method that hackers use to gain access to corporate resources. This course examines different types of social engineering and identity theft, along with sniffing techniques such as flooding and spoofing, the tools used
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MS SharePoint 2010 New Features for Power Users

MS SharePoint 2010: New Features for Power Users Microsoft
SharePoint Server 2010 offers a number of new features and enhancements that help to ease the day-to-day tasks of power users. There are a number of changes to the SharePoint 2010 interface, as well as changes and enhancements in the method and location of accessing specific options. This course explores the enhanced SharePoint 2010
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Access Control in Windows Server 2008 R2

Access Control in Windows Server 2008 R2 Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Active Directory Configuration (Exam 70-640)
Windows Server 2008 R2 has improved on a number of access control features introduced in Windows Server 2008 and also provides some new functionality. This course examines the advancements in access control, including the introduction
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Cisco Switch 1 0 Minimizing Service Loss Data Theft

Cisco Switch 1.0: Minimizing Service Loss & Data Theft Cisco Cisco Certified Design Professional (CCDP ) 642-813 Implementing Cisco IP Switched Networks (SWITCH) v1.0
In a switched network, a host of attacks can be launched at a switch and its ports. MAC flooding, rogue traffic "hopping" from one VLAN to another, spoofing attacks, as well as DHCP and Address Resolution Protocol (ARP) threats
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Application Access Delivery in MS Win Server 2008

...ons available to remote users or clients, deciding on the method to use for distribution of application packages, or determining the need for and type of an application management product to implement. This course covers the Windows Server 2008 Terminal Services role that offers remote desktop and application access, including the capabilities provided by TS Licensing, TS RemoteApp, TS Web
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Agile Programming Testing

...n approach, and sustainable development cycles. The Agile method also promotes self-organizing, self-empowered, self-monitoring teams and individuals who work collaboratively with face-to-face communication. Agile development practices include frequent releases, ongoing testing, customer and stakeholder participation throughout the development process, co-ownership of code, and
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Managing Agile Software Development

...n approach, and sustainable development cycles. The Agile method also promotes self-organizing, self-empowered, self-monitoring teams and individuals who work collaboratively with face-to-face communication. Agile development practices include frequent releases, ongoing testing, customer and stakeholder participation throughout the development process, co-ownership of code and pair-programming.
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Introducing Agile Software Development

...n approach, and sustainable development cycles. The Agile method also promotes self-organizing, self-empowered, self-monitoring teams and individuals who work collaboratively with face-to-face communication. Agile development practices include frequent releases, ongoing testing, customer and stakeholder participation throughout the development process, co-ownership of code and pair-programming.
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Planning an Agile Software Development Project

...n approach, and sustainable development cycles. The Agile method also promotes self-organizing, self-empowered, self-monitoring teams and individuals who work collaboratively with face-to-face communication. Agile development practices include frequent releases, ongoing testing, customer and stakeholder participation throughout the development process, co-ownership of code and pair-programming.
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The Accounting Cycle and Accrual Accounting

The Accounting Cycle and Accrual Accounting
Accounting involves recording, summarizing, and presenting financial transactions. You need to analyze transactions before recording them in daily journals. Organizations use a variety of accounts, called general ledgers collectively, to record transactions in a number of business areas. A chart of accounts lists all these accounts in the general
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Embracing Organizational Change

...mal to struggle when changes occur, but the proper coping methods can help you not only survive organizational change, but empower you to take control of your career, recognize new opportunities that come with the change, and propel your career forward. This course covers best practices to help you accepting a new reality when things change, including acknowledgement of the changes and coming
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Organizational Structure Employee Behavior

Organizational Structure & Employee Behavior
The structure of an organization, including the complexity of the management hierarchy and the nature of the authority and reporting flow, can affect all aspects of employee interaction and overall behavior in the company. The organizational structure is the formal framework for communication and authority, and must be designed in a way that
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Getting Started with Software Programming

Getting Started with Software Programming
Today's computers are powerful tools capable of accomplishing sophisticated tasks, but not without the assistance of skilled software developers. This course introduces the learner to the magic behind computer software development, beginning with a brief history of computer languages and how these languages have evolved into powerful programming
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Oracle Database 11g Encryption Concepts

Oracle Database 11g: Encryption Concepts Oracle
All encryption has two parts: an algorithm, which is a procedure or a method of manipulating data, and a key or a secret that allows data to be decrypted. This course discusses the issues and challenges of encryption and describes key management solutions. It also describes the encryption options available with Oracle Database 11g. Using
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Basic Presentation Skills Planning a Presentation

Basic Presentation Skills: Planning a Presentation
Even the most seasoned public speakers can experience nerves before a major presentation. The successful ones, however, have learned how to make those nerves work for them. Positive concern about the impact of a presentation can spur presenters to raise their game, enabling them to get the desired results. For example, a presentation can be
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Animation in Flash CS5

Animation in Flash CS5 Adobe
Adobe Flash Professional CS5 is a powerful application for creating and editing dynamic vector-based animations. Its versatile workspace and toolset enable developers to quickly create animations that can be used in a wide variety of contexts. This course introduces the learner to animating in Flash. It explores how to create multiple types of animation including
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Tables Accessibility Standards in Dreamweaver CS5

...ssible manner. Creating a site layout using tables is one method of ensuring a consistent and easy to navigate web site. This course explores how to structure content using tables, and examines creating and manipulating tables and other layout elements, and working with tabular data. Building an accessible web site that complies with international standards, and targeting browsers to ensure
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From Online Training Directory
School Time Phonics Program


A four-disk CD-ROM phonics-based learning environment for mastering the basic letter-sound associations in the English language.
The School Time Phonics Program is a four-disk CD-ROM phonics-based reading program designed by reading specialists to provide an interactive, multisensory learning environment for mastering the basic letter-sound associations in the English language. This comprehensive
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School Time Phonics Program
A Foolproof Method for Conduting a Job Search



...method of how to conduct a job search and seize the job you really want.
It?s a jungle out there! Surviving in today?s tough job market is an upstream adventure-- whether you are just starting out, the victim of a layoff, or merely want to change careers. Traditional methods just don`t work any more. This is one of three possible modules that you can take as self-directed study. Each module is
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Learn How to Write the Kind of Cover Letter That Gets Results



...in objective of this course is to equip you with a proven method and persuasive writing technique that gets results. The course, ?Learn How to Write a Cover Letter That Gets Results? is designed for individuals who want to get a potential employer to take action and give your resume thoughtful consideration. Since no one can be expected to change their mind or take action if they are not
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Client/Server Development and Remote Data Access in Visual Basic


...nd the Final Project. The first section teaches different methods of data access and manipulation by creating a standalone Visual Basic application that binds a MS Access database. The second section introduces the student to communicating over the Internet with TCP/IP by creating simple server and client Visual Basic applications that utilize the Winsock control. The final project section
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Complete Course in Professional Medical Transcription using MIME method of instruction Student Edition


...urse uses the most valuable and state-of-the-art training methods available today, designed to give the student the knowledge and skills necessary to succeed as a Medical Transcriptionist. Course work is presented in a modular format and focuses on medical transcription techniques. Other modules cover grammar, punctuation and spelling, and provide a structured insight into medical terminology
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Complete Course in Professional Medical Transcription Using MIME Method of Instruction Professional Edition


...methods that provide the student with the necessary knowledge and skills to immediately start working either from home or on-site as a qualified MT professional. Twice as much dictation over Student Edition and additional MT modules. 12 month completion schedule.
This complete course combines the most valuable and state of the art training methods available today for those students who want to
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Comprehensive Medical Transcription Training


...ion course is widely known as the most effective training method to become a medical transcriptionist because: it provides precisely what is needed to learn in a "platform learning system" unique in the training field it provides up-to date reference books and other course materials at no additional cost It does not require memorization by obsolete rote processes (slow and cumbersome; the words
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A Workshop Approach to Mastering RoboHelp Office (Latest Release)


...ountered during online help development. This interactive method will enhance the individual?s knowledge of the RoboHelp authoring tool and will develop a true sense of the troubleshooting skills necessary for future reference. Individualized consulting is always readily available through the use of email. Additional resources, articles and websites related to the RoboHelp community will be
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Typing Pal--The Best Online Typing Course


...l help users improve on their weak points. For a learning method that is both effective and fun, Typing Pal offers: ? 60 exercises and many customized improvement exercises; ? 65 practice paragraphs ? Fun animations ? Advice on ergonomics. System requirements: ?You must be connected to Internet while taking this course. ?Windows ?Internet Explorer 4.0 or higher or ?Netscape Navigator 4.0 or
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Typing Pal--The Best Online Typing Course


...l help users improve on their weak points. For a learning method that is both effective and fun, Typing Pal offers: ? 60 exercises and many customized improvement exercises; ? 65 practice paragraphs ? Fun animations ? Advice on ergonomics. System requirements: ?You must be connected to Internet while taking this course. ?Windows ?Internet Explorer 4.0 or higher or ?Netscape Navigator 4.0 or
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Typing Pal--The Best Online Typing Course


...l help users improve on their weak points. For a learning method that is both effective and fun, Typing Pal offers: ? 60 exercises and many customized improvement exercises; ? 65 practice paragraphs ? Fun animations ? Advice on ergonomics. System requirements: ?You must be connected to Internet while taking this course. ?Windows ?Internet Explorer 4.0 or higher or ?Netscape Navigator 4.0 or
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Comprehensive SAT Math Test Preparation


Explores working with Arithmetic, Algebra, Geometry, Trigonometry, Statistics, and Probability problems. MIME Method (Mentor Instructor, Interactive, Modular Weekly Lessons, Equals Effective Student Learning). MIME learning is interactive and works. Bulletin board, "leave a message" courses are outdated.
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Comprehensive ACT Math Test Preparation


Explores working with Arithmetic, Algebra, Geometry, Trigonometry, Statistics, and Probability problems. MIME Method (Mentor Instructor, Interactive, Modular Weekly Lessons, Equals Effective Student Learning). MIME learning is interactive and works. Bulletin board, "leave a message" courses are outdated.
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5 Steps to Effective Persuasive Business Communication



...method and technique.
The main objective of this course is to equip you with a proven method and persuasive writing technique.
This course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are not predisposed to do so, this practical
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Learn How To Write Effective Persuasive Written Communication



...in objective of this course is to equip you with a proven method and persuasive writing technique.
This course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are not predisposed to do so, this practical approach helps break down barriers
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Basics of Effective Communication



Course description -- Basics of Effective Communication examines the fundamental elements of communication and describes how you can send clear and consistent messages to a Receiver. It gives tips for choosing the right communication method and considering other important factors that impact effectiveness. It covers effective listening and feedback skills in practical and immediately useful
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Complete Course in Professional Medical Transcription using MIME method of instruction (Special Pricing Edition)


Same great complete Professional Edition course but designed for the student who does not want to incur course material fees. Registration Fee waived.
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5S TRAINING
...t my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.Are there any required books for the course? No. The printable materials are accessible from within each course segment and can be viewed online as well. These are included at no additional cost to you.Can I assess what I have
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Using Databases
This in-depth course will concentrate on addressing the needs of library professionals using electronic databases.
Using Databases This in-depth course will concentrate on addressing the needs of library professionals using electronic databases. As you progress through the course you will gain a general knowledge of the terminology used in online searching and develop the skills needed to analyze
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Shipping with Dry Ice
This course, "Shipping with Dry Ice", has been designed with specific exercises related to the transportation of dry ice ("carbon dioxide, solid") by air from a shipper`s perspective. Our 10 step approach encompasses all of the activities which must be addressed when preparing dry ice for shipment by air. This course can be completed as quickly as you care to, depending on how much time you can
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Java 2 -- Classes & Inheritance
...g objects.
You will learn to declare instance variables, methods, and local variables by using permitted modifiers such as public, protected, private, and package.
You will also learn to invoke overloaded constructors and chain constructors.
You will learn features of the object-oriented programming (OOP) approach, which are inheritance and polymorphism. The unit also covers the procedures
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Java 2 -- Handling Exceptions & Implementing Threads
...In addition, you will also learn to deal with the various methods for handling exceptions and percolation of exceptions in the method activation stack. This unit introduces and describes the most common exceptions in a Java program. This unit describes multithreading in Java by illustrating the concepts of threads and process.
You will learn about the advantages and disadvantages of
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Java 2 -- java.lang Package
... they are implemented in programs. This unit explains the methods of the String and StringBuffer classes.
It describes the immutability of string objects in a program.
You will also learn about the implementation of the ?equals? method in a program. Additionally, this unit explains the difference between the implementation of the equals method and the == operator. This unit describes the ways
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Professional Writing Skills at a Glance
This course covers the following three major areas of professionals writing skills.
Welcome to Professional Writing Skills at a Glance This course covers the following three major areas of professionals writing skills:Introduction to Communication: An overview of communication skills provides a starting point for the course. A checklist will reveal both your writing strengths and weaknesses so
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AutoCAD 2006 2D
...t my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.Are there any required books for the course? No. the printable study guides are accessible from within each course segment and can be viewed online as well. These are included at no additional cost to you.Can I assess what I have
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AutoCAD 2006 3D
...t my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.Are there any required books for the course? No. the printable study guides are accessible from within each course segment and can be viewed online as well. These are included at no additional cost to you.Can I assess what I have
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Flash I: Mastering the Tools
...t my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time. Do I require a textbook? Yes. the textbook that is required for this course is Macromedia Flash MX 2004 Training From the Source by Jen Dehaan, Macromedia Press, 2004. This textbook comes with a free 30-day trial version of the
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14 Purchasing Best Practices
...at my own pace? Yes. The online format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time. The material is available on demand online.Are there any required books for the course? No.
The course is completely online and you will also receive a printer-friendly version of the course. This are included at no additional
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7 Steps to A Lot More Sales
...t my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.Are there any required books for the course? No. the printable materials are accessible from within each course segment and can be viewed online as well. These are included at no additional cost to you.Can I assess what I have
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QuickBooks Pro 2008
...t my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.Are there any required books for the course? No. the printable materials are accessible from within each course segment and can be viewed online as well. These are included at no additional cost to you.Can I assess what I have
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Adobe PhotoShop CS
...t my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.Are there any required books for the course? No. the printable materials are accessible from within each course segment and can be viewed online as well. These are included at no additional cost to you.Can I assess what I have
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Adobe PhotoShop CS to CS2 Upgrade
...t my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.Are there any required books for the course? No. the printable materials are accessible from within each course segment and can be viewed online as well. These are included at no additional cost to you.Can I assess what I have
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Basics of Organizational Communication
...t my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.Are there any required books for the course? No. the printable materials are accessible from within each course segment and can be viewed online as well. These are included at no additional cost to you.Can I assess what I have
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Basics Of Smart International Procurement
...at my own pace? Yes. The online format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time. The material is available on demand online.Are there any required books for the course? No.
The course is completely online and you will also receive a printer-friendly version of the course. This are included at no additional
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Complaints And Angry Customers
...rade;ll encounter. It provides participants with a 6 step method for handling complaints, communication strategies for staying in control and for soothing feelings that are running high. And it equips participants with a process to help them meet the needs of the most challenging customer. This course can be completed as quickly as you care to. Student is given 90 day access.
Complaints And
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Crystal Reports XI
...t my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.Are there any required books for the course? No. the printable materials are accessible from within each course segment and can be viewed online as well. These are included at no additional cost to you.Can I assess what I have
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Customer Astonishment: The Commitment to World-Class Customer Care
... Orem, Utah, he helped to pioneer Computer-Based Training methodologies. He has also served as a manufacturer?s sales representative and as a continuing education instructor at Babson College in Wellesley, Massachusetts. As a consultant and coach, Darby has worked closely with hundreds of leading organizations in 25 countries on five continents. Millions of individuals have benefited from his
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Customer Service Plus
...t my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.Are there any required books for the course? No. the printable materials are accessible from within each course segment and can be viewed online as well. These are included at no additional cost to you.Can I assess what I have
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Delegation - Leveraging Through Others
...t my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.Are there any required books for the course? No. the printable materials are accessible from within each course segment and can be viewed online as well. These are included at no additional cost to you.Can I assess what I have
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Dreamweaver MX 2004
...t my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.Are there any required books for the course? No. the printable study guides are accessible from within each course segment and can be viewed online as well. These are included at no additional cost to you.Can I assess what I have
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Expert Certificate Course in Medical Transcription with Work Placement Program
...es. The unique modular format of the M.I.M.E. instruction method allows you to stop after each segment and start again at your leisure.
It can be finished in 5 to 7 months, but since it is done at your own pace, your personal schedule governs your completion time. Most students take up to 12 months. What is the Work Placement Program and how do I become eligible for it? The Work Placement
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Expert Purchasing Management
...at my own pace? Yes. The online format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time. The material is available on demand online.Are there any required books for the course? No.
The course is completely online and you will also receive a printer-friendly version of the course. This are included at no additional
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HTML 4
...t my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.Are there any required books for the course? No. the printable study guides are accessible from within each course segment and can be viewed online as well. These are included at no additional cost to you.Can I assess what I have
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Learn How to Write Persuasive Web-Based Text
...in objective of this course is to equip you with a proven method and persuasive writing technique. This course is specific to web-writing and is unique. It is designed specifically for content developers and practitioners who want to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are not
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Management & Leadership Continuous Quality Improvement (CQI) Training Program
... or production business, this course provides a proactive method of effective and efficient Continuous Quality Improvement (CQI). The CQI process takes into account the methodology of Total Quality Management (TQM) and incorporates it into a continuous process that is ever improving and evolving. Measuring customer satisfaction is at the heart of CQI and specific objective and reliable methods
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Management & Leadership Decision Support Systems Training Program
... longevity and success.
This course provides a proactive method of effective and efficient decision making. The decision making process takes into account decision support data. This data includes, but is not limited to demographics, marketing and advertising trends, supply and demand considerations, as well as merger/acquisition susceptibility. Decision making templates and flow charts assist
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Mastering Purchasing Fundamentals
...at my own pace? Yes. The online format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time. The material is available on demand online.Are there any required books for the course? No.
The course is completely online and you will also receive a printer-friendly version of the course. This are included at no additional
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Microsoft Excel For Purchasing Professionals
...at my own pace? Yes. The online format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time. The material is available on demand online.Are there any required books for the course? No.
The course is completely online and you will also receive a printer-friendly version of the course. This are included at no additional
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Microsoft Project For Purchasing Professionals
...at my own pace? Yes. The online format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time. The material is available on demand online.Are there any required books for the course? No.
The course is completely online and you will also receive a printer-friendly version of the course. This are included at no additional
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Powerful Negotiation For Successful Buying
...t lured into using the convenient, but often ineffective, method of negotiating by email. If it seems like you?re at a disadvantage, you are! But you can quickly get the modern negotiation strategies and skills you need to get the best deals in today?s environment. The highly personal and interactive online negotiation course ?Powerful Negotiation For Successful Buying? will teach you the
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Productivity Management & Leadership Success Training Program
... longevity and success.
This course provides a proactive method of addressing issues of low employee morale, high turnover, and poor productivity/quality.
This course evaluates the pros and cons of older and outdated methods of Productivity Management and proposes a new eclectic method with 3 years of proven research efficacy to back it up. The benefits of learning this new method of
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QPR Suicide Triage Training
...cal Association course introduces the "QPR Suicide Triage Method" for suicide risk assessment and documentation. In addition, suicide risk factors, the epidemiology of suicide, the relationship of suicide to mental illness and substance use, suicide risk reduction practices and limitations in suicide risk assessment are also reviewed. Frequently Asked Questions WHO SHOULD TAKE THIS COURSE? All
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QuickBooks Pro 2005
...t my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time. Are there any required books for the course? No. the printable study guides are accessible from within each course segment and can be viewed online as well. These are included at no additional cost to you. Can I assess what I
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QuickBooks Pro 2006
...t my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time. Are there any required books for the course? No. the printable study guides are accessible from within each course segment and can be viewed online as well. These are included at no additional cost to you. Can I assess what I
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SalesPlus
...t my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.Are there any required books for the course? No. the printable materials are accessible from within each course segment and can be viewed online as well. These are included at no additional cost to you.Can I assess what I have
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Savings Strategy Development
...y Development" can help you.
You will learn a systematic method of establishing a cost savings strategy in your organization. Your plan will be comprehensive, covering everything from analyzing your spend to strategic sourcing to continually improving cost savings processes. You'll also understand many nuances of how to write an RFP within the context of a step-by-step RFP process. Frequently
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Senior Professional In Supply Management (SPSM ®) Certification Program
...at my own pace? Yes. The online format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time. The material is available on demand online.Are there any required books for the course? No. The courses are completely online and you will also receive a printer-friendly version of the courses. This are included at no additional
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Strategic Thinking
...t my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.Are there any required books for the course? No. the printable materials are accessible from within each course segment and can be viewed online as well. These are included at no additional cost to you.Can I assess what I have
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Success Strategies Training Program for Management & Leadership
... or production business, this course provides a proactive method of effective and efficient success coaching for managers and leaders. In this process, the success of organizational managers and leaders is designed to be incorporated in all organizational levels. Specific, proven strategies for success are gathered from some of the world?s best executives and professionals. The strategies are
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Supply Management Contract Writing
...at my own pace? Yes. The online format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time. The material is available on demand online.Are there any required books for the course? No.
The course is completely online and you will also receive a printer-friendly version of the course. This are included at no additional
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Team Management - Enabling Teams
...t my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.Are there any required books for the course? No. the printable materials are accessible from within each course segment and can be viewed online as well. These are included at no additional cost to you.Can I assess what I have
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Team Management - Leading Teams
...t my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.Are there any required books for the course? No. the printable materials are accessible from within each course segment and can be viewed online as well. These are included at no additional cost to you.Can I assess what I have
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Team Management - Team Participation
...t my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.Are there any required books for the course? No. the printable materials are accessible from within each course segment and can be viewed online as well. These are included at no additional cost to you.Can I assess what I have
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Teams Management - Managing Team Conflict
...t my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.Are there any required books for the course? No. the printable materials are accessible from within each course segment and can be viewed online as well. These are included at no additional cost to you.Can I assess what I have
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The Art of Active Listening
...t my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.Are there any required books for the course? No. the printable materials are accessible from within each course segment and can be viewed online as well. These are included at no additional cost to you.Can I assess what I have
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Writing for Business Professionals
...t my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.Are there any required books for the course? No. the printable materials are accessible from within each course segment and can be viewed online as well. These are included at no additional cost to you.Can I assess what I have
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CSS
...t my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.Are there any required books for the course? No. the printable study guides are accessible from within each course segment and can be viewed online as well. These are included at no additional cost to you.Can I assess what I have
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From 123-CBT Computer Based Training
Controlling Managing Closing a PRINCE2-aligned Project
... for process-based project management. It is the standard method for project management in the UK . This course is designed to assist learners in preparation for the PRINCE2 Foundation certification exam objectives under the Processes area, covering four of the eight processes, namely Controlling a Stage, Managing Stage Boundaries, Managing Product Delivery and Closing a Project. The contents
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Controlling Managing Closing a PRINCE2-aligned Project
Initial Ongoing Processes in a PRINCE2-aligned Project
... for process-based project management. It is the standard method for project management in the UK. This course is designed to assist learners in preparation for the PRINCE2 Foundation certification exam objectives under the Processes area, and explores four of the eight processes, namely Starting up a Project, Initiating a Project, Planning and Directing a Project. The contents of this course,
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Managing Quality Risk in a PRINCE2-aligned Project
... for process-based project management. It is the standard method for project management in the UK. This course is designed to assist learners in preparation for the PRINCE2 Foundation certification exam objectives related to the Quality in a Project Environment and Management of Risk components. It covers quality management principles, quality roles and responsibilities, and the quality path.
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Techniques for Managing a PRINCE2-aligned Project
...y type or size of project. The PRINCE2 project management methodology provides techniques for planning product development, controlling change and performing quality assurance testing. This course provides an overview of the PRINCE2 techniques. PRINCE2 is recognised as an international standard for process-based project management. It is the standard method for project management in the UK.
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Systems-thinking Models and Thinking Skills
...come. This course looks at the four-step systems-thinking method for addressing issues. It covers four different styles of thinking: dynamic thinking, big-picture thinking, operational thinking, and quantitative thinking. Each style will bring you closer to the core of your problems or concerns and enable you to make changes that will benefit your organization in the long run. No more quick
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Estimating the IT Project Work Effort
Have you ever managed an IT project that failed to make a delivery date? Have you ever created a work schedule where the due dates for project completion were way off the mark? One way to solve these common problems is to develop accurate work estimates for your next IT project. In this course, you will learn methods to calculate work estimates, and how to determine which work estimating method
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Project Planning Controlling a PRINCE2-aligned Project
...methodology requires a foundation of core components that allow project managers, project boards, and project team members to organise and control the project management process. These components are the building blocks of good project management. The project management methodology advocated by PRINCE2 includes eight components: Business Case, Organisation, Plans, Controls, Management of Risk,
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Flash MX Intermediate Developer
Macromedia Flash MX is one of the finest tools available for creating powerful websites. This Virtual Training Company tutorial is aimed at developers, those who are creating web applications and using advanced Flash MX ActionSripting in developer mode. Your instructor, Eric Hake, will guide you through the new features of the Flash MX Development tool. Timelines, shared libraries and templates
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Flash MX ActionScript
... smaller file size than with conventional graphic editing methods. Learn key concepts that will make your Flash designs efficient and entertaining. If you create Flash designs for clients, adding ActionScript to your repertoire will keep you busy creating new designs for existing clients and possibly some new ones. Course Duration: 7 Hours Introduction About This CD About Flash MX Using
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Overview of Project Managing a PRINCE2-aligned Project
...rmation management system. As projects become the primary method for getting things done and effecting organisational change, it is crucial to choose a good and proven method for managing projects.
This course introduces you to project management practices and standards advocated by the PRINCE2 methodology. The PRINCE2 methodology is recognised as an international standard for process-based
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Communication Business Etiquette
...ne calls? If so, how soon should you do it? Is e-mail the method of choice for communicating all your ideas, or is another way better? How important is your tone of voice when dealing with a customer? All these questions are a matter of etiquette. How you communicate--in person, over the phone, electronically, and with customers--has a direct effect on how people treat you, on whether you sell
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What to Do When the Going Gets Tough
...method and try it; if it fails, admit it frankly, and try another. But above all, try something." Franklin D. Roosevelt spoke these words of wisdom. Negotiating can be challenging, especially when the stakes are high. It's possible to be suddenly stopped in your tracks when an event or circumstance sends the whole deal reeling. Have you ever been involved in a tough negotiation? How did you
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Presenting Successfully
There are a number of basic types of presentations, but all presentations have four things in common: a presenter, an audience, a venue, and a message. This course concentrates on showing how each of these vital elements has to be taken into account when preparing a presentation. Presenting is a skill that needs to be learned and practiced, starting with how you prepare, and you will be shown a
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Developing Customer Satisfaction Surveys
By the time most people have the chance to develop their first survey, they've seen so many that it seems like developing one will be a piece of cake. To an extent, they're right. Developing a GIGO (Garbage In/Garbage Out) survey is a no-brainer. Developing a survey that gets valid, reliable data, however, is both science and art.In this course, you'll learn to use the principles of survey design
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Sales Management Leading a Sales Team

...ll learn steps for conducting sales meetings and the best method for setting goals in the meetings. Learn To Identify the steps for choosing the best territory strategy. Identify the types of forecasting approaches. Identify the four factors to consider when making a sales forecast.
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Visual InterDev 6 0 Active Server Pages and Data Access

... their purposes.
Identify the syntax of an HTTP request method line in a given scenario.
Match the collections of the Request object with their functions.
Write the code to extract information from the header of an HTTP Request message in a given scenario by using the QueryString collection.
Write the code to read form data in a given scenario by using the Form collection.
Match the
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Visual InterDev 6 0 Accessing Remote Data

...will learn to work with database records and identify the methods of managing recordset size; identify the components of Remote Data Services (RDS); identify the methods of navigating and manipulating data by using the components of Remote Data Services (RDS); create a COM component in Visual Basic 6; and register a component in Visual InterDev.
L earn To:
Identify the components
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Oracle 11i10 System Admin Printer Management Form Personalization

...reasons to customize the printer components.
Match the methods for invoking a printer driver with their descriptions.
Identify features of the methods involved in initiating printing.
Identify features of parameters used in the driver method for spooling.
Unit 2: Form Personalization
Identify features of Form Personalization.
Identify features of basic concepts associated
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Lotus Notes R5 Managing and Sharing Information

...a given Web page as a bookmark by using the drag-and-drop method. Configure Lotus Notes to convert the Internet URLs into hotspots. Forward a Web page to a Lotus Notes user. Configure a location to use Lotus Notes as the Internet browser. Unit 5: Organizing Work with Headlines Duration: 1 Hour(s) Subscribe to Notes Applications. Specify a selection criterion to filter messages
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Windows 2000 Dir Services Infrastructure--Part 2 Logical Structure

...) Create an object in Active Directory. Identify the method for creating objects using scripts. Move an object within a domain. Identify the features of user accounts. Create a user account. Create a computer account. Identify the features of group types in Active Directory. Identify the characteristics that determine the selection of group scopes in Active Directory. Create a group
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Windows 2000 Dir Services Infrastructure--Part 5 Remote Installation

...the benefits of configuration management. Identify the method used to deploy Windows 2000 Professional by means of RIS. Identify the guidelines for configuring client computer names and locations. Identify the guidelines for pre-staging client computers. Identify the features of image management for remote installations. Identify the functions of answer files in configuring a
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Networking Technologies Series TCP IP Internetwork Mgt

...DI that enables it to operate with TCP/IP.
Identify the method by which X.25 operates with IP.
Identify the method by which ISDN operates with IP.
Identify the method by which SMDS operates with IP.
Identify the properties of ATM which enable it to operate with TCP/IP.
Identify the layers of the Windows 95 architecture that enables it to work with TCP/IP.
Match the TCP/IP services
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SAP R 3 v4 x FI Payments

...
Paying Company Code.
Sending Company Code.
Payment Methods for the Country.
Payment Methods for the Company Code.
Bank Selection.
Unit 2: Parameters for Payment Transactions
Duration: 2 - 3 Hour(s)
Vendor Presettings.
Overview of Vendor Parameters.
Calling up Vendor Data.
General Data on Payment Transactions.
Payment Data for the Company Code.
Automatic
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Lotus Notes R5 Managing and Sharing Information

...a given Web page as a bookmark by using the drag-and-drop method. Configure Lotus Notes to convert the Internet URLs into hotspots. Forward a Web page to a Lotus Notes user. Configure a location to use Lotus Notes as the Internet browser. Unit 5: Organizing Work with Headlines Duration: 1 Hour(s) Subscribe to Notes Applications. Specify a selection criterion to filter messages
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C Programming - Part 1

Course Overview This course is the first in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course will give students a basic understanding of some of the fundamental
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C Programming - Part 4

...fy the code to traverse a binary tree based on a specific method. Identify the code that represents the procedure for searching in a binary tree. Identify the code that is used to insert a node to a binary tree based on a specified situation. Identify the requirements that should be satisfied to delete a node in a given situation. Match the data access methods with their features. Identify
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C Programming - Part 1

Course Overview This course is the first in a four-part series on C++ Programming, which is based on ANSI C++. This course will focus on teaching users some of the fundamental differences between C and C++. It will also introduce the object-oriented (OO) features of C++ and teach users how to use these features to create a simple class. L earn To: Identify the features supported by
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C Programming - Part 3

... in a specified situation. Identify the most appropriate method of creating a class hierarchy in a specified situation. Unit 3: Memory Management Duration: 2 Hour(s) Match the storage areas with the variable types stored in them. Identify the benefits of memory management operators. Identify the code to overload the memory management operators in a specified situation. Match the
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C Programming - Part 4

...he exception handling keywords. Identify the appropriate method for handling a given multipe exception condition. Identify the appropriate code to implement exception handling by using an exception class in a specified program. Identify the appropriate pieces of code for implementing exception handling by using a derived exception class. Identify the appropriate code to implement exception
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Process and Function Modeling

...ace process modeling in the context of system development methods.
Identify the basic diagramming techniques of a process model.
Use basic diagramming techniques to build a simple process model.
Refine a simple process model with more detail to fully illustrate the business function.
Identify the components of the Function Hierarchy Diagram.
Develop an application
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Introduction to Data Warehousing

...functions of the data warehouse processes.
Identify the methods for managing the extraction process.
Identify the tasks involved in the transformation process.
Identify the prerequisites for the transportation of data into the warehouse.
Identify the types of metadata.
Identify the factors impacting the refresh time period of the data warehouse.
Identify the methods for capturing
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Oracle Form Builder Forms Fundamentals

...me environment with their features.
Match the different methods for navigating the Form Builder Runtime with their features.
Identify the tasks that can be performed in the two modes of Forms Runtime operation.
Perform an unrestricted query by using the default functionality.
Perform a restricted query by using the Query Where dialog box.
Insert a record by using the default
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Oracle Form Builder Enhancing the User Interface

...alette.
Create a stacked canvas by using an appropriate method.
Set the stacked canvas properties by using the Property Palette.
Check the display position of a stacked canvas in the Layout Editor.
Create a toolbar canvas by using the Object Navigator.
Set the toolbar canvas-related properties by using the Property Palette.
Create a tab canvas by using an appropriate method.
Set
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Oracle Report Builder Report Fundamentals

...delines for efficiently designing a report. Identify the methods of invoking a report. Identify the method to cancel report execution. Identify the destination options for viewing the report output. Label the options available in the Previewer. Split the Previewer window to view large pages. Unit 2: Building a Standard Tabular Report Duration: 1.5 - 2 Hour(s) Match the report
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Oracle Form Builder R6 Forms Fundamentals

...ime environment with their features. Match the different methods for navigating the Forms Runtime with their features. Identify the tasks that can be performed in the two modes of operation in Forms Runtime. Perform an unrestricted query by using the default functionality. Perform a restricted query by using the Query Where dialog box. Insert a record by using the default functionality.
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Oracle Form Builder R6 Enhancing the User Interface

...ary by setting calculation-specific properties. Identify methods for creating a hierarchical tree item. Unit 2: LOVs and Editors Duration: 1.5 - 2 Hour(s) Identify the objects required to design an LOV. Create an LOV by using the LOV Wizard. Create an LOV manually by using the Create icon in the Object Navigator. Attach an LOV to a text item by using the Property Palette.
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Oracle Reports R6 Control Reports

...ttings to configure a remote server. Identify different methods for running and monitoring a report on a remote server. Identify the different development and runtime environments, and development factors for report execution in different GUI's. Identify the development factors to be considered for character-mode reports. Identify the steps for developing reports in different languages,
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Windows NT 4 0 User Fundamentals

...sing the Explorer shortcut menu.
Identify the selection method to select files and folders in Explorer.
Complete the steps to copy/move a selection of files.
Rename a file or folder using the shortcut menu.
Create a shortcut to a folder using the shortcut menu in Explorer.
Remove a file, folder or shortcut using the Explorer toolbar.
Identify the steps used to format a diskette
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Windows 2000 Professional Advanced User

... Move a toolbar on the Taskbar by using the drag and drop method.
Unit 2: Windows 2000: Advanced Features
Duration: 2 - 3 Hour(s)
Match the system tools available in Windows 2000 with their functions.
Create a backup of the data on the hard disk.
Clean a disk by using the Disk Cleanup tool.
Defragment a disk by using the Disk Defragmenter tool.
Schedule a specified task
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Programming XML Using XML

...en functions of the XML Column and XML Collection storage methods. To identify consequences of enabling a database using DB2 XML Extender. To identify situations where the XML Collection method should be used to store an XML document. Audience The target audience is enterprise application architects. designers, developers, content
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TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 3

...e to an IP address by using different Microsoft supported methods.
Identify the structure and components of the domain name system.
C ontent Emphasis
Skills-Based
A udience
This course is for IT professionals seeking Microsoft Certified Systems Engineer or Certified Product Specialist status and provides the skills necessary to set up, configure, use, and support TCP/IP
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Office 2000 - Web Integration

...ile format in Word for new files.
Select an appropriate method for creating Webs or Web pages in Word.
Run a Web query in Excel.
Add form fields to Word documents.
Create a data access page in Access.
Identify the functions of Office Web components.
Add a Spreadsheet component to a FrontPage Web page.
Add a chart component to a FrontPage Web page.
Add a PivotTable to a FrontPage
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SQL Server 7 0 System Administration - Part 5

...soft SQL Server 7.0.
L earn To:
Identify the methods and attributes of SQL Server 7.0 replication.
Identify and apply techniques for planning and setting up SQL Server 7.0 replication.
Identify the procedures for replication maintenance.
C ontent Emphasis
Skills-Based
A udience
This course is designed for IT professionals responsible for installing,
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SQL Server 7 0 - Implementing a Database - Part 2

...ity Duration: 3 - 4 Hour(s) Select the appropriate method of denormalization. Match the type of data integrity with its correct definition. Identify the methods of enforcing data integrity. Match each type of data integrity with its constraint method. Identify the characteristics of the constraints. Select the considerations for using constraints. Perform the steps to enforce
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SQL Server 7 0 System Administration - Part 1

...setting, backward compatibility levels, and database copy methods.
Upgrade to SQL Server 7.0.
C ontent Emphasis
Skills-Based
A udience
This course is designed for IT professionals responsible for installing, configuring, administering and troubleshooting Microsoft SQL Server 7.0. Participants should have completed course series 71410 - 71413, Supporting Windows NT 4.0
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SQL Server 7 0 - Implementing a Database - Part 5

...ocedure. Perform the steps to return a value. Match the method for recompiling stored procedures with the corresponding function. Select the uses of extended stored procedures. Match each commonly used extended stored procedure name with its function. Match the error message types with its use. Select the functions of the RAISERROR statement. Perform the action to customize error
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Site Server 3 0 Implementation - Part 2

...cation strategy. Indicate the appropriate authentication method. Select the appropriate Membership Authentication method. Match the Web site levels of security with their content types. Identify the tasks involved in managing schema objects. Identify the administrative interface used for a specific class and/or attribute procedure. Perform the steps to configure the Membership Directory
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Visual InterDev 6 0 Active Server Pages and Data Access

... their purposes.
Identify the syntax of an HTTP request method line in a given scenario.
Match the collections of the Request object with their functions.
Write the code to extract information from the header of an HTTP Request message in a given scenario by using the QueryString collection.
Write the code to read form data in a given scenario by using the Form collection.
Match the
more...
Visual InterDev 6 0 Accessing Remote Data

...will learn to work with database records and identify the methods of managing recordset size; identify the components of Remote Data Services (RDS); identify the methods of navigating and manipulating data by using the components of Remote Data Services (RDS); create a COM component in Visual Basic 6; and register a component in Visual InterDev.
L earn To:
Identify the components
more...
Visual C 6 0 Designing Implementing Distributed Applications - Part 1

...the ActiveX Template Library (ATL). Add a property and a method to an ActiveX control. Add a stock event to an ActiveX control. Unit 2: Component Object Model Duration: 1 - 2 Hour(s) Identify the benefits of COM. Identify the features of a COM interface. Identify the IUnknown function that is called in a given situation. Match the IDispatch functions names with the functions
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Visual C 6 0 Designing Implementing Distributed Applications - Part 2

...ation Duration: 2 - 3 Hour(s) Match the deployment method with the factors to be considered when planning a deployment. Select the appropriate deployment strategy for a given scenario. Identify the reasons to select Microsoft Systems Management Server (SMS) as an aid in deploying a solution. Identify the reasons to select Zero Administration for Windows (ZAW) as an aid in deploying a
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Outlook 2000 Proficient User

...ems from other Outlook 2000 items by using the AutoCreate method.
Send several contacts in a message to another person.
Sending an Office document with data entered into it.
Add a folder shortcut to the Outlook Bar.
Remove a folder shortcut from the Outlook Bar.
Moving a folder shortcut in the Outlook Bar.
Identify the features of Outlook Today.
Access the Inbox, Calendar and Task
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Exchange Server 5 5 Concepts and Administration - Part 2

...ent installation requirements and select the installation method to be used for installing an Outlook client.
Describe the optional tabs in Microsoft Outlook and the configuration of offline and remote connection.
Configure the order of protocols that RPCs use and use Windows NT system policies to manage an Outlook configuration.
Configure SMTP addresses, custom attributes,
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NDS Design and Implementation Part 1

... each IPX server type with its description. Identify the methods by which servers communicate. Identify NTP time source for IP and IPX servers. Identify conditions that affect planning a time synchronization strategy. Identify the advantages and considerations for implementing the single reference time synchronization method. Identify the benefits and considerations of time provider
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Access 2000 Proficient User

...Copy database objects to Excel by using the drag and drop method. Export a database object to a Web page. Back up a database by using the Backup utility. Restore a database from a backup copy by using the Backup utility. Compact an open database. Unit 3: Access 2000 Forms Duration: 2 Hour(s) Create a form by using the Form Wizard. Match the control types with their functions.
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E-Commerce Security

... the features of the Pretty Good Privacy (PGP) encryption method.
Identify the features of the RSA encryption method.
Identify public key cryptography standards (PKCS).
Identify some applications of encryption.
Identify the features of the Kerberos model.
Identify the components of a public key infrastructure (PKI).
Identify the features of Secure Lockets Layer (SSL).
more...
Windows 2000 New Features

Course Overview This course will introduce the structure and features of Microsoft Windows 2000. L earn To: Identify the features and uses of the Microsoft Management Console. Identify the features and components of Active Directory. Identify the guidelines and options for installing and upgrading to Windows 2000. C ontent Emphasis Skills-Based A udience This course
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NetWare and Windows NT Integration - Part 3

Course Overview
This course is the third in a three-part series on Integrating NetWare and Windows NT. This course covers user access in an integrated network, managing the Novell Client for Windows NT, and managing users with Z.E.N. Works.
L earn To:
Install the NDS for NT tools and access them from NDS.
Configure user access to the Windows NT domains and user groups.
more...
Lotus Domino R5 System Admin Part 3 Server Setup Configuration

...he first server by using the Advanced Configuration setup method. L earn To: Install the first server. Configure the server audience for the first server by using the Advanced Configuration setup method. C ontent Emphasis Skills-Based A udience This course series is for system administrators who are responsible for Domino server and Notes client. Participants should
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Lotus Notes R5 System Admin Part 10 Monitoring a Notes Domino Env

Course Overview This is the final course in a ten part series for system administrators who are responsible for Domino server and Notes client. At the completion of this course, students will learn how to monitor the statistics and events of Domino servers by using monitors, probes and event messages to ensure the integrity of the Domino system; monitor mail and database replication; and
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Oracle8i Database Admin Manage Data Storage

... data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. L earn To: Identify the characteristics of various tables and datatypes. Identify and manage tables. Identify the characteristics and types of triggers and constraints. Identify and maintain data integrity. Identify clusters and index-organized tables (IOTs). Identify and
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Oracle8i Network Administration Net8 Additional Config Troubleshooting

...n between a client and a server node using various naming methods. Participants will also configure a Names server, a Multithreaded Server and Connection Manager. The different methods used to determine network problems and the security risks are also presented. Utilities such as logging, tracing, and Trace Assistant will be covered. Finally, the security solutions of the Advanced Networking
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Designing Cisco Internetwork Solutions Part 3

...rations for selecting an end-system IP address assignment method.
Identify guidelines for implementing name resolution.
Unit 2 : IPv6 Addressing (2 hours)
Identify characteristics of the IPv6 address structure.
Match types of IPv6 addresses with their features.
Identify features of IPv6 routing protocols.
Identify characteristics of types of IPv6 address assignment
more...
Programming XML Using XML

...en functions of the XML Column and XML Collection storage methods. To identify consequences of enabling a database using DB2 XML Extender. To identify situations where the XML Collection method should be used to store an XML document. Audience The target audience is enterprise application architects. designers, developers, content
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Windows 2000 Network--Designing Security Part 2 Sec Local Network

...ata protection strategy and select network authentication methods, and design an authentication strategy for integration with non-Microsoft clients. L earn To: Identify how to secure files, folders, and printers in a network by using access permissions. Create an EFS strategy, a backup plan, and an audit policy. Identify the security settings for a kiosk and a portable computer.
more...
Java for Procedural Programmers Java Concepts

... To identify considerations for creating an instance method. To identify features of overloading. Audience Learners should be programmers whom are able to program in a procedural Third Generation Language (3GL), such as COBOL or RPG with assistance. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70
more...
Windows 2000 Network--Designing Security Part 2 Sec Local Network

...ata protection strategy and select network authentication methods, and design an authentication strategy for integration with non-Microsoft clients. L earn To: Identify how to secure files, folders, and printers in a network by using access permissions. Create an EFS strategy, a backup plan, and an audit policy. Identify the security settings for a kiosk and a portable computer.
more...
Windows 2000 Network--Designing Security Part 3 Sec Remote Access

...3 - 4 Hour(s) Identify the appropriate PKI encryption method to be used in a specified situation. Identify the features of a CA. Identify the features of a certificate server. Match the CA types with the functions that they perform. Identify the guidelines for implementing a specific hierarchy of CAs to secure remote access. Match the guidelines to be followed for integrating
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Windows 2000 Network--Designing Security Part 3 Sec Remote Access

...3 - 4 Hour(s) Identify the appropriate PKI encryption method to be used in a specified situation. Identify the features of a CA. Identify the features of a certificate server. Match the CA types with the functions that they perform. Identify the guidelines for implementing a specific hierarchy of CAs to secure remote access. Match the guidelines to be followed for integrating
more...
Windows 2000 Network--Designing Security Part 5 Sec Access to Partners

... Design a strategy for implementing an authentication method and a secure VPN. Identify the benefits and the security features of Terminal Services, the features of message queuing, and sequence the steps involved in message queuing authentication. Identify the steps involved in securing an e-commerce Web server, the features of SSL and SET, and the strategies for maintaining e-commerce
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Windows 2000 Installation Config Admin --Part 4 Enterprise Admin

Course Overview This is the fourth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify, configure and manage the workstations of users; and identify, configure and manage a fax. L
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Windows 2000 Installation Config Admin --Part 4 Enterprise Admin

Course Overview This is the fourth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify, configure and manage the workstations of users; and identify, configure and manage a fax. L
more...
Windows 2000 Installation Config Admin --Part 5 Network Imp

... Identify the reason for selecting a network connectivity method in a specified situation. Connect to the Internet by using dial-up networking. Connect to a remote computer by using dial-up networking. Connect to a computer by using a VPN connection. Identify the features of Connection Sharing. Match the problems that can arise because of the Connection Sharing design with their solutions.
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Windows 2000 Dir Services Infrastructure--Part 2 Logical Structure

...) Create an object in Active Directory. Identify the method for creating objects using scripts. Move an object within a domain. Identify the features of user accounts. Create a user account. Create a computer account. Identify the features of group types in Active Directory. Identify the characteristics that determine the selection of group scopes in Active Directory. Create a group
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Windows 2000 Dir Services Infrastructure--Part 5 Remote Installation

... the benefits of configuration management. Identify the method used to deploy Windows 2000 Professional by means of RIS. Identify the guidelines for configuring client computer names and locations. Identify the guidelines for pre-staging client computers. Identify the features of image management for remote installations. Identify the functions of answer files in configuring a
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GroupWise 5 5 Admin Part 2--Clients Post Offices

Course Overview The GroupWise System Administration curriculum is designed to teach students the fundamentals of administering a GroupWise system. In this course, students will gain skills and knowledge needed to install and configure GroupWise 5.5 clients as well as work with both single and multiple post office systems. L earn To: Teach the installation process for the GroupWise
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UNIX--Part 2 Advanced Topics for Users

...cteristics of the main types of UNIX disks. Identify the methods of disk organization. Identify the characteristics of UNIX file systems. Identify the features of the home directory. Identify the features of file security. Identify the guidelines for managing disk space usage. Display available disk space. Create hard and symbolic links between files. Unit 3: Networking Concepts and
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Intro to Object-Oriented Programming with Java

..., and scope of variables. It also describes how to invoke methods. In addition, the course covers advanced OOP concepts like encapsulation, inheritance, polymorphism, and method overloading, overriding, and hiding.
Learn To:
Identify advantages of using Object-Oriented Programming (OOP).
Identify features of a class declaration.
Identify key concepts related to objects.
more...
Intro to Object-Oriented Programming with Java

..., and scope of variables. It also describes how to invoke methods. In addition, the course covers advanced OOP concepts like encapsulation, inheritance, polymorphism, and method overloading, overriding, and hiding.
Learn To:
Identify advantages of using Object-Oriented Programming (OOP).
Identify features of a class declaration.
Identify key concepts related to objects.
more...
Advanced OOP Java Concepts

...on in Java programs.
Identify features of the finalize method.
Unit 2: Abstract Classes and Interfaces
Identify features of abstract classes.
Identify the syntax that defines an interface.
Identify the code that implements an interface.
Identify features of interface extension.
Unit 3: Nested Classes
Identify features of a nested class.
Identify code that
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Advanced OOP Java Concepts

...on in Java programs.
Identify features of the finalize method.
Unit 2: Abstract Classes and Interfaces
Identify features of abstract classes.
Identify the syntax that defines an interface.
Identify the code that implements an interface.
Identify features of interface extension.
Unit 3: Nested Classes
Identify features of a nested class.
Identify code that
more...
Enterprise Connectivity with J2EE V1 4 Servlets

...dvantages of servlets over CGI applications.
Match the methods in the servlet lifecycle with the situations in which these are used.
Identify the code for creating a servlet that handles form data by using the getParameter method.
Match the session tracking techniques with their features.
Identify the code for developing a Web shopping servlet that uses sessions to retrieve user
more...
Enterprise Connectivity with J2EE V1 4 EJB Session Beans

... with their functions.
Match the SessionBean interface methods with the associated events in the life cycle of a session bean.
Distinguish between stateless and stateful session beans.
Audience:
This course is intended for programmers who are interested in updating their skills to the latest Java2 Enterprise Edition platform: SDK 1.4.
Deployment:
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Enterprise Connectivity with J2EE V1 4 Advanced EJB Topics

...serTransaction interface.
Match SessionSynchronization method declarations with their definitions.
Identify the code fragment that is used in the deployment descriptor of a bean to make the bean run in a specified transactional context.
Identify the code used to propagate exceptions to the EJB container in a container-managed transaction.
Identify features of EJB security.
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Enterprise Connectivity with J2EE V1 4 Advanced EJB Topics

...serTransaction interface.
Match SessionSynchronization method declarations with their definitions.
Identify the code fragment that is used in the deployment descriptor of a bean to make the bean run in a specified transactional context.
Identify the code used to propagate exceptions to the EJB container in a container-managed transaction.
Identify features of EJB security.
more...
C Programming for the Microsoft NET Platform Part 5

...teristics. Compare property characteristics with method characteristics. Identify the syntax for applying an attribute. Match predefined attributes with their descriptions. Identify characteristics of the Conditional attribute. Audience The intended audience for this course are individuals involved in programming in C, C++, Microsoft Visual Basic or
more...
Java for Procedural Programmers Java Concepts

... To identify considerations for creating an instance method. To identify features of overloading. Audience Learners should be programmers whom are able to program in a procedural Third Generation Language (3GL), such as COBOL or RPG with assistance. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70
more...
ISA Server 2000 Part 1 Setup Access Policies

...ntify benefits of ISA Server 2000. Match caching methods with their functions. Identify characteristics of firewalls. Identify characteristics of an access policy. Create a schedule. Create a new bandwidth priority. Audience The audience for this course includes IT professionals operating in medium to large computing environments that use the
more...
Advanced Project Leadership Organization Strategy Business Needs

...hen preparing a strategic Project Charter. Identify the method for analyzing and matching business needs to strategy. Identify the process for linking high level deliverables to strategy. Identify how the type of organization could cause risk. Audience: Project managers who are responsible for managing all aspects of a project from start to finish, for managing multiple projects, and
more...
Self Development Improving Your Memory

.... Differentiate among the link method, loci technique, acrostics, and peg lists. Identify how managing information prevents information overload. Audience Professionals who are interested in improving their memory. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs
more...
Oracle9i Database Admin Manage Data Storage

... data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. Learn To Identify the row storage method used by the various tables and the components of the row structure in an Oracle database. Identify the features of the Oracle datatypes and ROWID. Identify the guidelines for creating tables and the situations resulting in
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Oracle9i Database Admin Set Up Oracle Net Services

...ify the tasks performed to implement an LDAP Proxy naming method. Identify the benefits of using the Oracle Shared Server configuration. Audience The intended audience for this course are Database administrators. Required prerequisites are Oracle SQL, Oracle PL/SQL. Suggested prerequisites include Oracle9i Database Administration: Manage an Instance (64311), and Oracle9i
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CIW JavaScript Fundamentals Part 1 Programming Principals

...ables and data. Students will also learn about functions, methods and events including how to define and call functions. This course will teach students how to use conditional statements to control program flow. Learn To Identify the key characteristics of JavaScript. Match object programming characteristics with their descriptions. Identify the features of JavaScript that distinguish
more...
MS Win XP Install Admin Part 1 Install Config

... troubleshoot hardware devices. Learn To: o Identify methods for determining whether system hardware and software are compatible with Windows XP Professional. o Identify factors that dictate which file system to select when formatting a partition for Windows XP Professional. o Identify key features of the text-only portion of the Windows XP Professional installation procedure. o
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MS Win XP Install Admin Part 1 Install Config

... troubleshoot hardware devices. Learn To: o Identify methods for determining whether system hardware and software are compatible with Windows XP Professional. o Identify factors that dictate which file system to select when formatting a partition for Windows XP Professional. o Identify key features of the text-only portion of the Windows XP Professional installation procedure. o
more...
Commerce Server 2000 Design Impl Part 2 Users Objects Catalogs

This is the second course in a five part series that covers the importance of user authentication and how to set up identification, authentication, and profiling systems for anonymous and registered users. The course also focuses on catalogs in a Commerce Server Web site, the tools used to create one, and the skills required to build Web pages to browse and search catalogs. Learn To: o
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Commerce Server 2000 Design Impl Part 3 Pipelines

This is the third course in a five part series that focuses on pipelines and their use in running ad campaigns. It covers how to define and run a pipeline in Microsoft Commerce Server 2000, and how to create custom components - Scriptor and Compiled - that can be added to a pipeline. The course also covers the code used to implement campaigns built and designed by Commerce Server 2000. Learn To:
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CIW Enterprise Specialist Part 2 CORBA Servers Adv Features Security

...ion on how to design and how to use them. Exceptions, the methods to throw and catch them, the Finally Block method, and user-defined exceptions are covered, in addition to, Dynamic Invocation Interface (DII) and how it is used to allow a client to access any CORBA object. Instruction is given on constructing an argument list, preparing for and extracting the return value, and invoking the
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CIW Enterprise Specialist Part 3 EJB Framework Session Beans

...ourse covers the creation of a Session bean, the required methods that all session beans must contain, and differences between a stateless and stateful session. Learn To: o Identify features of two-tier architecture. o Identify characteristics of multi-tiered architectures. o Identify characteristics of component architecture. o Identify features and functions of the Enterprise
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CIW Enterprise Specialist Part 5 CMP EJB Transactions Security

...ce (CMP). o Identify characteristics of the ejbCreate() method when using CMP. o Identify characteristics of the ejbRemove() method when using CMP. o Identify characteristics of transactions. o Match properties of transactions with their descriptions. o Identify features of the Enterprise JavaBeans (EJB) flat transactional model. o Identify characteristics of the Enterprise EJB
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SAP R 3 4 6 CO Cost Center Acct Settings for Periodical Proc

...ycles. o Periodic Allocations: Cost Element Percentage. Method. Audience The following audiences are targeted: All personnel managing or contributing to cost and profit controlling activities using the SAP R/3 CO system. User Support and Project Team members requiring a business user perspective of Cost Center Accounting practices within the CO system. There are no prerequisites to follow
more...
Creativity Innovation Fostering a Ceative Environment

... Demonstrate an understanding of various methods of recruiting creative individuals. Identify the factors to determine the best creative individuals for a company. Practice using the factors that will encourage retention of creative employees. Demonstrate an understanding of the creativity audit.
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Financial Management Financial Planning Forecasting

This course will provide a basic introduction to financial planning and forecasting and how this process is important in the firm meeting its financial goals. We will describe the planning process (also known as budgeting) and how the plan, once established, is implemented.
Learn To:
Identify key aspects of strategic and business plans.
Identify guidelines for creating a financial
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Budgeting Operating Manufacturing Budgets

...unique to operating and manufacturing budgets, as well as methods for creating operating and manufacturing budgets. Additionally, the program covers several options for devising an action plan to solve a problem identified during variance analysis. Learn To Classify costs as fixed or variable. Classify costs as controllable or
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Budgeting Capital Budgeting

...ives the student an overview of capital budgeting basics, methods for discounting cash flows, and how discount rates are determined. This program includes a process for assembling a capital budget and one for justifying a capital budget. Additionally, the program outlines how capital budgets are evaluated and approved. Learn To Provided a scenario, correctly
more...
LAN WAN Integration

...s and technologies, and will provide new insight into the methods of integrating LANs with WANs. Additionally, this course will cover connectivity hardware devices such as bridges, routers, and switches. Learn To Match types of standard network topologies with their features. Identify features of a local area network (LAN), a
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Customer Relationship Mgt Implementing CRM

... Match the reasons CRM programs fail to the appropriate method for overcoming failure. Identify the method for pilot testing CRM strategies. Match departments affected by CRM to the changes those departments will experience. Sequence the steps for implementing CRM. Audience This series is intended for
more...
Implementing Wireless LANs Part 4 Site Design Installation

...resses preparation, infrastructure awareness, site survey methods, and the Cisco ACU site survey utility. The WLAN installation section provides guidelines for mounting access points and antennas. The troubleshooting section provides guidelines for dealing with client association and network connectivity problems. Learn To To identify network traffic patterns
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360-Degree Feedback Implementing a 360-Degree Program

... to develop a feedback questionnaire, choose a collection method, and select raters for 360-degree feedback. It also covers how to create training programs for providing and receiving feedback, as well as how to analyze 360-degree feedback results, develop an improvement plan, and present 360-degree feedback results. Learn To Sequence the steps for creating a
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Six Sigma Deploying Six Sigma

In Deploying Six Sigma you will learn the fundamentals of beginning a Six Sigma project. It begins by giving assistance in prioritizing projects and selecting key people before then helping the learner to define, measure, analyze, improve and control the selected process. It also looks at process capability studies and how they should be directed. Learn To
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Business Problem Solving The Problem Solving Process

...u several processes for generating solution options and a method for prioritizing problems. By applying the information in this program, you will be able to identify a problem's root causes, develop and implement an effective solution, and track the success of your solution. Learn To Identify the characteristics of effective solution criteria.
more...
Business Problem Solving Critical Thinking Info Analysis

...arn multiple analysis techniques as well as the different methods to reach conclusions. The program gives you a process for thinking logically and creatively. Additionally, the program provides you with processes and guidelines for both quantitative and qualitative analysis techniques. By applying the information in this program, you will be able to analyze the reasoning and conclusions of
more...
Managing the Expert Understanding Experts

... Identify the most appropriate method for recruiting an expert in a given situation. Help an expert overcome burnout. Identify the steps for setting an effective goal. Identify factors to evaluate when monitoring an expert's performance. Provide feedback
more...
Project Management Project Scheduling Budgeting

... Identify features of the Critical Path Method. Identify the mathematical analysis techniques for scheduling. Identify the types of arrow charting that can be used to create a project network diagram. Identify features of network diagrams. Identify the advantages of using Gantt Charts.
more...
Advanced Project Mgmt Project Estimating Techniques

...o use life-cycle projections, and how the Modified Delphi method is used. It also teaches how to calculate PERT estimates and how function point analysis and forecasting are used. In addition, it covers how to avoid common estimating mistakes and how orders of magnitude help gauge the accuracy of estimates. Finally, it teaches steps for explaining estimates to stakeholders, how to document
more...
Brand Management Building Brand Equity

... In a given situation, choose an appropriate pricing method. Develop a pricing strategy. Identify the characteristics of direct and indirect distribution channels. In a given situation, develop an appropriate distribution strategy. Select promotional options that can have an impact on brand equity.
more...
Visual Basic 6 0 Designing Implementing Desktop Applications - Part 3

...dentify the components of the ADO object model. Identify methods of handling data access errors. Connect to a database using ADO. Connect to a data source. Identify connection object events. Identify database connections. Identify the uses of the Command object. Identify the uses of the Recordset object. Identify ways of presenting data to the user. Identify the properties and methods
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Visual Basic 6 0 Designing Implementing Desktop Applications - Part 5

...s. Structure code for conditional compilation. Identify methods for setting conditional compilation constants. Identify the features of HTML Help. Write code to display Help. Identify the properties required to display context-sensitive Help. Identify the features of the different editions of Visual Basic 6.0. Identify the functions of Visual SourceSafe. Unit 2: Packaging and
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Visual Basic 6 0 Designing Implementing Distributed Applications - Part 4

...action. Build MTS components using various Visual Basic methods. Identify the different types of MTS errors and debug MTS components. Work with advanced client/server technologies. C ontent Emphasis Skills-Based A udience This course is designed for programmers using Visual Basic 6.0 and are currently building desktop applications and accessing corporate databases.
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IIS 4 0 Creating Configuring a Web Server - Part 4

...e messages by using Microsoft SMTP Service. Identify the methods for optimizing the performance of Microsoft SMTP Service. Match the Microsoft SMTP Service errors to their cause. Identify the features of Microsoft NNTP Service. Sequence the steps of posting an article to a newsgroup. Sequence the steps of viewing articles from a newsgroup. Identify the uses of the property sheets of ISM
more...
Oracle8 Database Administration - Manage Data

... data integrity, clusters and index-organized tables, and methods for loading and reorganizing data.
L earn To:
Identify the characteristics of various tables and datatypes.
Create and manage tables.
Retrieve table information from the data dictionary.
Identify the characteristics and types of triggers and constraints.
Implement and maintain data integrity.
more...
Oracle8 Network Administration Net8 Architecture Configuration

...n between a client and a server node using various naming methods. Participants will also configure a Names server and Connection Manager. The different methods used to determine network problems and the security risks are also presented. Utilities such as logging, training, and Trace Assistant will be covered. Finally, the security solutions of the Advanced Networking Option (ANO) such as
more...
Oracle8 Network Administration Net8 Configuration and Troubleshooting

...n between a client and a server node using various naming methods. Participants will also configure a Names server and Connection Manager. The different methods used to determine network problems and the security risks are also presented. Utilities such as logging, training, and Trace Assistant will be covered. Finally, the security solutions of the Advanced Networking Option (ANO) such as
more...
Windows 2000 Planning Implementing Active Directories - Part 2

...eatures of inter-tree searching and trusts. Identify the method for implementing trees in a forest. Identify the features of multiple forests. Unit 2: Planning Active Directory Replication Duration: 1 - 2 Hour(s) Identify the features of replication of Active Directory. Identify the differences between directory replication and directory synchronization. Identify the updates that
more...
Lotus Domino R5 Development Part 5 Adv Application Development

...able a form for mail routing by using the form properties method. Enable a form for mail routing by using the MailOptions method. Unit 2: Retrieving Information Duration: 1 - 2 Hour(s) Refresh a view index. Create a view selection formula for a specific situation. Create a view form formula for a specific situation. Retrieve information from a Domino database. Assign values to
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Windows NT 4 0 Core Technologies Support - Part 2

...fault tolerance levels, Data Protection and Data Recovery methods. C ontent Emphasis Skills-Based A udience This series is intended for IT professionals who will be responsible for supporting Windows NT Server 4.0 in an enterprise environment. In addition, the course is intended for people interested in seeking Microsoft Certified Systems Engineer or Certified Product Specialist
more...
Windows 2000 Designing a Network Infrastructure--Part 1 TCP IP Addressing

...guidelines for selecting the appropriate IP configuration method. Identify the guidelines for selecting a secure TCP/IP data transmission method. Design a TCP/IP strategy to integrate TCP/IP with the existing WAN in a specified scenario. Analyze a specified TCP/IP strategy to integrate TCP/IP with the existing WAN on the basis of business requirements. Identify the functions of the DHCP
more...
Windows 2000 Designing a Network Infrastructure--Part 1 TCP IP Addressing

...guidelines for selecting the appropriate IP configuration method. Identify the guidelines for selecting a secure TCP/IP data transmission method. Design a TCP/IP strategy to integrate TCP/IP with the existing WAN in a specified scenario. Analyze a specified TCP/IP strategy to integrate TCP/IP with the existing WAN on the basis of business requirements. Identify the functions of the DHCP
more...
Windows 2000 Designing a Network Infrastructure--Part 3 WANS

...nes to select the appropriate IP routing table management method. Identify the guidelines to select the appropriate dynamic IP routing protocol. Identify the appropriate IP routing implementation decision to achieve business goals. Analyze the ability of an IP routing design to achieve business goals. Identify the functions of multicast routers. Identify the benefits of multicasting.
more...
Windows 2000 Designing a Network Infrastructure--Part 3 WANS

...nes to select the appropriate IP routing table management method. Identify the guidelines to select the appropriate dynamic IP routing protocol. Identify the appropriate IP routing implementation decision to achieve business goals. Analyze the ability of an IP routing design to achieve business goals. Identify the functions of multicast routers. Identify the benefits of multicasting.
more...
Windows 2000 Instalation Config Admin --Part 8 Security Considerations

...ent and troubleshoot security policies; identify recovery methods, the recovery console, repairing a server and restoring a network. L earn To: Identify the features of securing a network. Identify the Security Tool Set components and configuration areas used to secure a network. Create and configure security templates, implement and troubleshoot security policies. Identify
more...
Windows 2000 Instalation Config Admin --Part 8 Security Considerations

...ent and troubleshoot security policies; identify recovery methods, the recovery console, repairing a server and restoring a network. L earn To: Identify the features of securing a network. Identify the Security Tool Set components and configuration areas used to secure a network. Create and configure security templates, implement and troubleshoot security policies. Identify
more...
Windows 2000 Network Infrastructure Admin --Part 3 IP Routing

Course Overview This is the third course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to install and configure Windows 2000
more...
Enterprise Connectivity with J2EE V1 4 Servlets

...dvantages of servlets over CGI applications.
Match the methods in the servlet lifecycle with the situations in which these are used.
Identify the code for creating a servlet that handles form data by using the getParameter method.
Match the session tracking techniques with their features.
Identify the code for developing a Web shopping servlet that uses sessions to retrieve user
more...
Enterprise Connectivity with J2EE V1 4 JAXP and JDBC

...e Node interface with their descriptions.
Identify the method signatures for modifying the nodes in a Document Object Model (DOM) tree.
Identify the steps in validating a document by using XML Schema validation.
Identify features of Extensible Stylesheet Language Transformations (XSLT).
Identify the code for each phase of transforming an XML document.
Identify the steps for
more...
Enterprise Connectivity with J2EE V1 4 JAXP and JDBC

...e Node interface with their descriptions.
Identify the method signatures for modifying the nodes in a Document Object Model (DOM) tree.
Identify the steps in validating a document by using XML Schema validation.
Identify features of Extensible Stylesheet Language Transformations (XSLT).
Identify the code for each phase of transforming an XML document.
Identify the steps for
more...
Enterprise Connectivity with J2EE V1 4 RMI JMS and JCA

...ture.
Learn To:
Identify features of Remote Method Invocation (RMI).
Identify features of Proxy pattern.
Identify the entities that participate in the information flow of Remote Method Invocation (RMI).
Identify features of Java Message Service (JMS) communication models.
Sequence the steps for sending messages to a destination.
Distinguish between synchronous and
more...
Enterprise Connectivity with J2EE V1 4 RMI JMS and JCA

...ture.
Learn To:
Identify features of Remote Method Invocation (RMI).
Identify features of Proxy pattern.
Identify the entities that participate in the information flow of Remote Method Invocation (RMI).
Identify features of Java Message Service (JMS) communication models.
Sequence the steps for sending messages to a destination.
Distinguish between synchronous and
more...
