Online Mgr eLearning Training
From 123-CBT Computer Based Training
Moving from Technical Professional to Manager Series

The Moving from Technical Professional to Manager Series includes the following courses: Moving from Technical Professional to Mgr.: Getting Started Moving from Technical Professional to Mgr.: Managing Personnel Moving from Technical Professional to Mgr.: Managing the IT Dept. To review individual course descriptions, please return to the previous page and select the desired title(s).
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Moving from Technical Professional to Mgr Series Getting Started

This course introduces the learner to some management fundamentals. Beginning with the requirements for IT success, the course outlines the roles of the IT manager as well as the skills required for effective management. It then teaches the principles of three types of management planning as well as the fundamentals of recruiting for new managers. Learn To: Identify key functional areas
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Moving from Technical Professional to Mgr Series Managing Personnel

This course teaches key skills for team building, team leadership and team management. It begins with some guidelines and tactics for effective leadership before teaching how to get the best results from your team through development, training and conflict management. Finally, it looks at how to improve communication skills as well as how to avoid stress and job burnout. Learn To:
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Moving from Technical Professional to Mgr Managing the IT Dept

With management and team fundamentals in place, this course gives an overview of some typical areas of IT management and some of their related issues. Beginning with networks and network issues, the course then goes on to look at strategies for purchasing and rolling out new hardware and software across the IT department. It then teaches the value of E- Commerce in general as well as how to
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