Mock Calls Training

Sketch Call Center Training Institute Private Ltd. ... methodology such as interactive sessions, presentations, mock calls, role-play, audios, and voice recordings. Help set a benchmark in the field of Service Industry. Our Modules Voice Accent Neutralization. American Etiquette and Culture. Customer Service/Care. Tele Sales and Marketing. Call Center Functions / Areas. Confidence Building. Personality Development / Attitude. Telephonic more...

Momenta Qatar I work as a BPO Quality Training and Coordinator at Momenta Qatar.I write scripts and does Soft Skill Training for Call Center Agents. Additionally, I do Quality Check and Mock Calls to newbies. Training includes Sales Techniques, Tele Sales and Products and Services as per Client Required. more...