Online Monitor eLearning

Effective Budget Management ... various budgets and understand the importance of ongoing monitoring and analysis of their individual components. In this course, you will learn how to develop a cash budget and utilize various techniques to determine a company's current or desired cash flow and liquidity levels. You will also learn various techniques to monitor and control your company's budgeted costs as well as the  more...

Nonstatistical Control Tools Maintaining Controls .... Process control includes applying tools to continuously monitor and maintain each improved process, and to prevent it from reverting to its previous state. This course introduces basic nonstatistical control tools as well as tools for maintaining control so that process improvement initiatives continue as they were intended. Specifically, it explores how total productive maintenance (TPM)  more...

Monitoring and Security in Exchange Server 2007 ...Monitoring and Security in Exchange Server 2007 Microsoft Microsoft Certified Technology Specialist Exchange Server 2007, Configuration (Exam 70-236) To ensure that the Exchange Server 2007 environment runs smoothly, it is necessary to monitor system activity and the performance of your Exchange servers. Monitoring allows you to obtain data that can assist in tuning the performance of the  more...

Managing and Troubleshooting Windows Vista Systems Managing and Troubleshooting Windows Vista Systems Microsoft Microsoft Certified IT Professional Windows Vista Enterprise Support Technician Many of Microsoft Windows Vista's new and enhanced tools can be used to simplify system management and troubleshooting. Windows Vista can be managed by using Group Policy settings when the system is part of an Active Directory domain, or by setting  more...

Troubleshooting Windows Vista Performance and Reliability ...ws Vista includes the Windows Reliability and Performance Monitor, a tool that provides multiple data monitoring and collection utilities for evaluating a system's performance and reliability. It can also be used to monitor the performance and reliability of remote systems. The information that is gathered in Reliability and Performance Monitor can assist in troubleshooting stability issues on  more...

SQL Server 2005 Database Performance and Optimization SQL Server 2005 Database Performance and Optimization Microsoft To monitor and optimize database performance using SQL Server utilities  more...

Monitoring and Diagnosing Database Problems in SQL Server 2005 Monitoring and Diagnosing Database Problems in SQL Server 2005 Microsoft To monitor and resolve database blocks, and connect to the server using a dedicated administrator connection (DAC)  more...

System Reliability and the Desktop in Windows XP Professional System Reliability and the Desktop in Windows XP Professional Microsoft To demonstrate how to monitor and improve system performance and how to configure desktop settings in Windows XP Professional  more...

Using Basic Control Charts in Six Sigma ... and improved processes to the desired level, you need to monitor and control them over an extended period of time. The process may show variation, and control charts are used to determine if the variation is natural to the process or if there is another reason for the discrepancy. Control charts can also be used in other stages of Six Sigma to examine how a process is performing over time and  more...

Oracle 11i Roles Delegated Administration Registration and Auditing Oracle 11i: Roles, Delegated Administration, Registration, and Auditing Oracle To create roles, set up Delegated Administration, create registration processes for roles, run audit reports, monitor users, and enable the AuditTrail feature  more...

Oracle 11i System Monitoring and Troubleshooting in OAM Oracle 11i: System Monitoring and Troubleshooting in OAM Oracle To monitor and manage some of the system components of Oracle E-Business Suite, run some troubleshooting wizards, and use the Support Cart feature in Oracle Applications Manager (OAM)  more...

Controlling Costs ...st is critical to meeting a project's budget targets, and monitoring cost performance can mean the difference between the success and failure of a project. This course provides an overview of the Control Costs process. It introduces the best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) - Fourth Edition, published by the Project Management Institute  more...

Integrated Project Execution Monitoring and Control ...Monitoring, and Control PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Most projects experience problems and unforeseen events that pose a threat to successful completion. Thankfully there are many proven project management processes designed to direct, monitor, and control project work. For example,  more...

Risk Response Monitor and Control ...Monitor, and Control PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Life is filled with uncertainties, and these uncertainties can affect our decisions and outcomes. Whenever decisions are made without prior knowledge or experience there is always a chance of risk. When dealing with projects, it is the  more...

Developing and Controlling the Project Schedule ...e the float, and calculate the critical chain in order to monitor progress and make changes to the project schedule as required. This course provides a foundational knowledge base reflecting the most up-to-date project management information. It will enable learners to effectively put principles to work in their own organizations, and assist in preparing them for the PMBOK Guide certification  more...

Monitoring and Controlling Project Scope ...Monitoring and Controlling Project Scope PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned A project manager's key responsibility is to ensure that the project is carried out in a controlled manner, according to plan. However, a project can quickly spin out of control if changes to the product's scope are not  more...

Integrated Project Change Control and Close ...stakeholders. As a project manager, having the ability to monitor and control the changes will mitigate project risk by considering time, cost, scope, and product quality. Controlling change will also effectively assist in closing projects or phases by ensuring approved changes are implemented and signed off by stakeholders. As a result, project managers must hold multiple perspectives and  more...

Motivating a Winning Sales Team Motivating a Winning Sales Team Famous college football coach Lou Holtz said, "Ability is what you're capable of doing. Motivation determines what you do. Attitude determines how well you do it." As a sales manager, what can you do to make a difference in how your team members' use their abilities? How can you increase their level of motivation and create positive attitudes? In this course,  more...

Monitoring and Maintaining a Database in SQL Server 2005 Monitoring and Maintaining a Database in SQL Server 2005 Microsoft To monitor a database, automate database maintenance tasks, and configure reporting services for SQL Server 2005  more...

Optimizing Monitoring and Troubleshooting IIS 6 0 Optimizing, Monitoring, and Troubleshooting IIS 6.0 Microsoft To identify how to optimize, monitor, and troubleshoot IIS 6.0  more...

Communication Skills and Project Management ...ives, a manager must also effectively plan, estimate, and monitor the progress of the project and know what tools to apply. This course explores how communication takes place, and presents techniques and strategies for enhancing communication. It also examines how various project management tools can be used to analyze project risk, feasibility, and priority. The course is aligned with  more...

Solaris 9 Systems Supervision Solaris 9 Systems Supervision Sun To explain how to monitor and troubleshoot Solaris systems  more...

Securing Managing a WCF 4 Application with C 2010 Securing & Managing a WCF 4 Application with C# 2010 Microsoft Microsoft Certified Technology Specialist .Net Framework 4, Service Communication Applications (Exam 70-513) This course shows how to implement security features such as transport and message-level security, and authentication, authorization and impersonation in a .NET Windows Communication Foundation (WCF) application. It  more...

Performance Appraisal Essentials Planning for Appraisals Performance Appraisal Essentials: Planning for Appraisals The key to successful performance appraisals is a clear understanding between manager and employee of what is expected. Chances are if there is no such understanding, the manager will assess performance on the basis of what he or she expects of the employee, and this may be very different from what the employee understood to be the  more...

Oracle Database 11g R2 Managing Database Space Duplication ...tabase server for automatic space management, proactively monitor and manage tablespace space usage, and reclaim wasted space from tables and indexes by using the segment shrink functionality. Using the segment advisor, resumable space allocation, and moving tablespaces are also covered. This course will also explore how to duplicate a database using RMAN and Enterprise Manager. This course is  more...

Oracle Database 11g R2 Managing Databse Resources The Scheduler ... consumer groups, as well as activate a resource plan and monitor the Resource Manager. This course also explores how to simplify management tasks by using the Scheduler to create, program, schedule, and monitor job execution as well as how to use a time-based or event-based schedule for executing Scheduler jobs. Incorporating advanced Scheduler concepts such as how to use the Scheduler to  more...

Oracle Database 11g R2 Managing Database Memory Performance ...c PGA memory management. This course also explains how to monitor the performance of sessions and services, including how the Automatic Workload Repository (AWR) works, and how to use the SQL Tuning Advisor to identify and tune SQL statements that are using the most resources. This course also describes the benefits of Database Replay within your Oracle environment. This course is one of a  more...

Oracle Database 11g R2 Using Monitoring Tuning RMAN ...Monitoring & Tuning RMAN Oracle Reconstructing the contents of all or part of a database from a backup typically involves two phases. The first phase is the retrieval of a copy of the data file from the backups. The second involves reapplying changes to the file that occurred since the backup, using archived and online redo logs. To effectively administer an Oracle Database 11g database,  more...

Network Access Security in Windows Server 2008 ...y rules, the use of firewall profiles, and the ability to monitor the configuration. This course is one in a series that covers the objectives for Microsoft exam 70-642 TS: Windows Server 2008 Network Infrastructure, Configuring. Passing this exam completes the requirements for the MCTS: Windows Server 2008 Network Infrastructure, Configuring certification, and counts as credit towards the  more...

Monitoring Backups Recovery in Windows Server 2008 ...Monitoring, Backups & Recovery in Windows Server 2008 Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Active Directory Configuration (Exam 70-640) Windows Server 2008 provides the ability to restart Active Directory Domain Services (AD DS) so that offline operations, such as offline defragmentation of Active Directory objects, can be performed. This decreases the  more...

Information Security Program Management Resources Implementation Information Security Program Management: Resources & Implementation ISACA Certified Information Security Manager Certified Information Security Manager® Once there is an information security program framework in place, the next step for an information security manager is to catalog the resources on hand, and to assemble the resources that are still required in order to implement the  more...

Monitoring Exchange Server 2010 Mail Flow Performance ...Monitoring Exchange Server 2010 Mail Flow & Performance Microsoft Microsoft Certified Technology Specialist Exchange Server 2010, Configuration (Exam 70-662) To ensure that the Exchange Server 2010 environment runs smoothly, it is necessary to monitor system activity and the performance of your Exchange servers. Monitoring allows you to obtain data that can assist in tuning the  more...

Patch Mgmt Securing Monitoring Servers in Win Server 2008 ...Monitoring Servers in Win Server 2008 Microsoft Microsoft Certified IT Professional Windows Server 2008 Server Administrator Developing an effective patch management strategy is critical in situations where there are many different operating systems with varying update requirements. This, along with monitoring the security and performance of business-critical servers, is the key to  more...

Monitoring Using Reports in System Center Essentials 2010 ...Monitoring & Using Reports in System Center Essentials 2010 Microsoft System Center Essentials 2010 allows administrators to actively monitor all objects being managed, ensuring they are running correctly. If a failure occurs or a service is not working properly, they can immediately correct the issue by viewing the alerts that are generated by Essentials monitoring features. Essentials  more...

Installing Configuring System Center Essentials 2010 ...eir organizations. Essentials 2010 can be used to secure, monitor, update, and track their clients and servers in one central location, and can also be configured to manage clients and computers in workgroup based networks within the organization. This course discusses the benefits and features of using Essentials 2010. It also demonstrates how to install and complete the initial configuration,  more...

Management Maintenance of Windows 7 Client Systems ...rse provides a look at key tools provided in Windows 7 to monitor and resolve system issues and to help identify what has happened to affect performance or function. Included is a discussion of the Event Forwarding capability first introduced in Windows Vista, as well as the use of Performance Monitor, Resource Monitor, and Task Manager. If CPU or memory resources are suspected to be causing  more...

Cisco IUWNE 1 0 Access Point Management ...s clients. However, access points can also be expected to monitor channels to detect rogues or interference, locate devices, or help troubleshoot network issues. As well, access points need to be able to dynamically service legitimate clients as they move from the range of one access point into the range of another. The ability to centrally manage the access points within a network can greatly  more...

Cisco IUWNE 1 0 Cisco WCS Administration ...e access points and controllers as well as offer enhanced monitoring and security. WCS also includes tools for wireless LAN (WLAN) planning and design, RF management, location tracking, Cisco Intrusion Prevention System (IPS), and WLAN systems configuration, monitoring, and management. This course describes the process of adding controllers to the Cisco WCS and managing and configuring network  more...

Debugging Tracing Monitoring ASP NET Apps With VB 2008 ...Monitoring ASP.NET Apps With VB 2008 Microsoft Visual Studio 2008 and ASP.NET 3.5 give developers the tools needed to effectively debug, trace, and monitor web applications to minimize errors. This course covers the various ways you can troubleshoot web applications using Visual Studio and discusses how to use ASP.NET 3.5 code to help to accomplish this. Specific topics covered include  more...

Securing and Managing a WCF Application Securing and Managing a WCF Application Microsoft This course shows how to implement security features such as transport and message-level security, and authentication, authorization and impersonation in a .NET Windows Communication Foundation (WCF) application. It demonstrates how to enable WCF applications to implement ASP.NET security features. It covers how to use features such as  more...

NET Framework 4 0 Debugging Tracing Monitoring Web Apps with VB 2010 ...Monitoring Web Apps with VB 2010 Microsoft Microsoft Certified Technology Specialist .Net Framework 4, Web Applications Development (Exam 70-515) Visual Studio 2010 and ASP.NET 4.0 give developers the tools needed to effectively debug, trace, and monitor web applications to minimize errors. This course covers the various ways you can troubleshoot web applications using Visual Studio and  more...

SQL Server 2008 Data Management ...eval of data from database tables. Administrators need to monitor and manage these indexes to ensure that they are being used efficiently. Importing and exporting data provides a way for database administrators to move data between tables, databases, and servers. This course demonstrates how to manage table partitions, configure data compression, as well as create and manage indexes in a  more...

SQL Server 2008 Database Monitoring and Performance ...Monitoring and Performance Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Implementation and Maintenance (Exam 70-432) To keep SQL Server 2008 databases running as efficiently as possible, administrators use a variety of performance tuning and monitoring tools. The SQL Server Profiler enables administrators to use trace files and logs to analyze a database's  more...

Gathering Performance Data in SQL Server 2008 ...8 are the Dynamic Management Views (DMVs), which help you monitor the health of a server and diagnose problems that may be occurring. This course demonstrates how to view execution plans for transactions and how to use SQL Server Profiler to monitor the databases. It also demonstrates how to tune a database using a workload in Database Engine Tuning Advisor tool and how to use DMVs and catalog  more...

Deploying SQL Server 2008 Integration Services Package ...bs. Also discussed are the methods and tools available to monitor and secure Integration Services and SSIS packages. This includes an overview of the logging feature and how to use it to enable logging on packages, the event handling process in Integration Services, and the debugging options used. The course also describes best practices for securing packages during development, deployment, and  more...

Managing SQL Server 2008 Analysis Services Solutions Managing SQL Server 2008 Analysis Services Solutions Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448) SQL Server 2008 Analysis Services provides a powerful solution for analyzing extremely large amounts of data in a relational database. This course looks at Analysis Services from a management perspective. It  more...

Oracle Database 11g Performance Tuning Methodology Tools ...tabase. One such tool, Enterprise Manager, can be used to monitor an Oracle database using the many performance-related pages it provides via a user-friendly graphical user interface. This course provides an introduction to performance tuning methodologies, effective tuning goals, and the types of performance data that can be gathered by diagnostic tools available in Oracle Database 11g. It  more...

Oracle Database 11g Metrics Alerts Baselines AWR Tools Services ...acle Metrics, alerts, baselines, and thresholds are monitoring objects that can be used to monitor and manage the performance tuning of an Oracle Database 11g environment. Automatic Workload Repository (AWR) based tools can be used to tune automatic maintenance tasks and generate and read ADDM and ASH reports. This course demonstrates how to create static and repeating baselines, compute  more...

Oracle Database 11g RAC Performance Tuning Oracle Database 11g: RAC Performance Tuning Oracle Performance Tuning uses diagnostic tools to gather statistics, statistic rates, and sampled statistics in order to tune the database system to provide the best performance as efficiently as possible. Although there are specific tuning areas for Oracle Database 11g: RAC, such as instance recovery and interconnect traffic, you will get the  more...

Oracle Database 11g R2 SQL Monitoring Performance Enhancements ...Monitoring & Performance Enhancements Oracle Oracle Database 11g Release 2 offers improvements and new features to provide DBAs a better way to monitor SQL commands in real-time and to allow the database to automatically manage its own memory and gather optimizer statistics. These features enable the DBA to ensure the optimal memory sizes are being used for the database using Automatic  more...

Oracle Database 11g R2 Managing Database Maintenance Performance ...ease 2 General database maintenance and performance monitoring are important Oracle DBA tasks. Proactive and reactive database maintenance is made easy by the sophisticated infrastructure of Oracle Database 11g Release 2, including elements such as Automatic Workload Repository (AWR) and database health checkers. DBAs must make sure that databases are open and available to users when they  more...

IT Project Management Essentials Monitoring Controlling IT Projects ...Monitoring & Controlling IT Projects The aim of project monitoring and control is to compare actual progress and performance against the project plan. An IT project manager must analyze any variances from the plan and identify what actions may need to be taken. If project managers don't monitor their projects on a regular basis, they won't know which tasks are behind schedule or over  more...

IT Project Management Essentials Managing Risks in an IT Project IT Project Management Essentials: Managing Risks in an IT Project IT project managers deal with risks every day, including potential cost overruns, schedule delays, design constraints, hardware defects, and software bugs. Without a plan or process in place to address the possibility of unpredictable and unwanted loss during a project, managers may be dealing with risks reactively, rather  more...

NET Framework 4 Debugging Tracing Monitoring Web Applications with C 201 ...Monitoring Web Applications with C#201 Microsoft Microsoft Certified Technology Specialist .Net Framework 4, Web Applications Development (Exam 70-515) Visual Studio 2010 and ASP.NET 4 give developers the tools needed to effectively debug, trace, and monitor web applications to minimize errors. This course covers the various ways you can troubleshoot web applications using Visual Studio  more...

Monitor Network Infrastructure in Windows Server 2008 ...Monitor Network Infrastructure in Windows Server 2008 Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Network Infrastructure Configuration (Exam 70-642) With the wide array of server roles and services provided in Windows Server 2008, it is more important than ever to adequately fine-tune and monitor the server's configuration and performance. Windows Server 2003  more...

Monitoring Controlling Closing Projects with Project Server 2007 ...Monitoring, Controlling & Closing Projects with Project Server 2007 Microsoft Microsoft Certified Technology Specialist Project Server 2007, Enterprise Project Management (Exam 70-633) As a project gets underway, project managers need to monitor task progress and resource usage to address unexpected events. Performance metrics should be in place to provide snapshots of a project's  more...

Cisco CCNA WAN Protocols HDLC, PPP ...rocess used by PAP and CHAP. You will also configure and monitor PPP, learn the basic concepts of Synchronous Data Link Control (SDLC), link types, and topologies supported by SDLC, learn the SDLC frame format. This unit further discusses protocols such as High-Level Data Link Control (HDLC), Link-Access Procedure, Balanced (LAPB), IEEE 802.2, and Qualified Logical Link Control (QLLC). The  more...

Cisco CCNA Configuring Frame Relay and ISDN This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces the features of Frame Relay technology. In addition, the unit defines the Frame Relay terms associated with bandwidth. It examines the process for transmitting data from the source to the destination over a Frame  more...

Monitor And Manage Performance ...monitoring performance and helping people realize their potential. And it will help you build a team of skilled and capable people who are focused on success. This course can be completed as quickly as you care to. Student is given 90 day access. Monitor And Manage Performance This course will equip you with effective techniques for monitoring performance and helping people realize their  more...

SQL Server 2000 Complete Course This course is a complete set of SQL Server 2000 Administration, SQL Server 2000 Desing and Implementation, Datawarehousing and XML Enabled Applications using SQL 2000. This course teaches you to administer and troubleshoot information systems that incorporate the SQL Server 2000 Enterprise Edition. Learn how to install and configure a SQL 2000 Server, plan, design, and create SQL 2000 databases,  more...

Essential Spanish ... Our course is fully supported by online tutors, who will monitor and guide your progress and offer individual support. They will contact you regularly by email to help with any problems. The course is divided into five short acts, each containing a number of scenes in various authentic situations. Each scene contains a set of exercises with a short test to see how you are getting along. Each  more...

Cisco CCNA IP Routing Configuration ... the router configuration as well as the commands used to monitor an RIP network. Other features discussed are improved metric and unequal cost load balancing, of Interior Gateway Routing Protocol (IGRP), How IGRP uses internetwork delay, bandwidth, reliability, load, and MTU as its composite metrics, features IGRP provides such as hold downs, split horizons, and poison-reverse to enhance its  more...

Microsoft Exam 70-640: TS: Windows Server 2008 Active Directory, Configuring Certification Training Course ...olutions with Windows Server 2008 Active Directory and to monitor and troubleshoot Active Directory related issues.This course can be completed within a short time span determined by the student. Please note that it is important to have a good grasp of the material before moving on to the next lesson. 1 year access is given for this course of study which allows its use as a handy desktop  more...

Microsoft Exam 70-643: TS: Windows Server 2008 Applications Infrastructure, Configuring Certification Training Course ...and deploy Windows Server 2008, and to configure, manage, monitor, and troubleshoot a Terminal Services (TS) environment. Upon completing the 70-643 course, students will be able to upgrade common server configurations and use the Windows Server Deployment Solution Accelerator. 1 year access is given for this course of study which allows its use as a handy desktop reference anytime, anywhere.  more...

Microsoft SMS 2003 Distributing Software To explain how to prepare, manage, and monitor software distribution  more...

Managing and Monitoring Exchange 2000 To describe ways to manage and monitor messaging connectivity, client connectivity, server growth, and backup and recovery  more...

Exchange Server 2003 Computer Management To demonstrate how to manage, monitor, and troubleshoot Exchange 2003 servers  more...

Monitor Windows SharePoint Services 3 0 Describe the problems that may arise in a WSS environment, how to avoid these problems, and how to monitor your servers and track usage and diagnostics, using SharePoint's various performance monitoring and logging tools, such as the Performance Console, Microsoft Operations Manager, SharePoint Central Administration, and the Event Viewer.  more...

Windows 2000 - Hardware Configuration and Optimization To demonstrate how to install, configure, and troubleshoot hardware on Windows 2000 computers and to monitor and optimize performance  more...

Managing and Monitoring Network Security Routing and TCP IP in Windows 2000 To discuss how to manage and monitor network security, routing, and TCP/IP in Windows 2000  more...

Assessing Performance Continuously ...een the manager and employee. The manager must review and monitor performance, and respond to it by motivating the effective worker and helping the less successful worker. In this way, performance appraisal becomes one of the major managerial tools. Then, and only then, is the manager in a position to assess the performance of a worker. This third stage prepares specifically for the annual  more...

Managing Contingent Workers Contingent workers (on-call workers, independent contractors, workers provided by contract firms, and temporary help agency workers) are different than permanent employees in their expectations, roles, commitments and legal status. That means you need to manage them differently than you do full-time, core employees. This course will examine various aspects of successfully managing contingent  more...

Evaluating Brand Effectiveness ...udits and tracking studies, you will apply strategies for monitoring and evaluating your brand equity. Finally, you will establish a management system to keep all your brand research organized and easily accessible. The power of your brand lives in the mind of the consumer and in the worth of its brand equity, so the more you know, the more impact your brand will have in the marketplace. By the  more...

Link-efficiency Mechanisms To configure and monitor quality of service (QoS) link-efficiency mechanisms  more...

Monitoring IP Telephony To recognize the tools of the IP telephony environment and how to maintain it, and monitor and troubleshoot the Cisco CallManager system  more...

Link-efficiency Mechanisms To configure and monitor quality of service (QoS) link-efficiency mechanisms  more...

Link-efficiency Mechanisms To configure and monitor quality of service (QoS) link-efficiency mechanisms  more...

Check Point NGX Network Address Translation and Traffic Monitoring To secure a network using Network Address Translation and use SmartView Monitor, SmartView Tracker, and Eventia Reporter to monitor traffic, block attacks, and generate traffic audit reports  more...

The Basics of Budgeting ...ager needs a basic understanding of how to plan, use, and monitor adherence to a budget. Addressing the needs of your own budget process will help you support the financial processes and goals of your organization as a whole. In this course, non-financial managers will learn the concepts and techniques vital to the budget process, including: forecasting revenue and expenses; choosing the  more...

Monitoring a DB2 UDB database To explain how to monitor a DB2 UDB  more...

Monitoring SQL Server 2000 Performance To explain how to monitor SQL Server for optimal performance  more...

Performing and Managing Backups in Oracle 10g To outline the processes and considerations for using RMAN to perform and monitor backups  more...

Oracle Database 11g Intelligent Infrastructure Enhancements Identify how to to monitor performance, automate maintenance, calibrate and manage resources, and streamline job scheduling using Oracle Database 11g's intelligent infrastructure enhancements.  more...

Sales Skills Developing a Winning Strategy ...a series of questions about the different methods used to monitor current market conditions and consumer trends and about the factors you should consider when researching potential clients. Unit 3: Consult with Your Clients (0.5 - 1 hour) Correctly list the three steps of the consulting strategy. Complete the three steps of the consulting  more...

Strategic Management Developing a Successful Process ...d as well as the correct steps to implement, execute, and monitor the plan effectively. Learn To Identify the components of an effective planning document. Apply guidelines to make a strategic plan successful. Differentiate among the strategy types. Apply guidelines to secure  more...

NetWare 5 Advanced Administration - Part 2 ...ected memory blocks. Match the parameters listed in the Monitor General Information Screen with their functions. Identify the usage of threads and applications in the NetWare system. Perform the steps to create an application. Perform the steps to configure an application. Identify the benefits of caching in improving system performance. Perform the steps to set a file cache  more...

Oracle Workflow 11i10 Interacting with Processes Notifications ...ministering workflow processes by using the Administrator Monitor. Identify options for administering workflow processes by using the Self-Service Monitor. Audience: The target audience is functional and technical consultants and end-users who have knowledge of Oracle 9i, SQL, and programs within PL/SQL. Deployment: Self-Study Accreditation CEU credits: 0.40  more...

Oracle 11i10 System Admin Workflow Applications Manager ...AM) and its benefits. In addition, it explores options to monitor system performance, critical activities, and business flows of an organization. Finally, it covers features that help in diagnosing and resolving system issues. Learn To: Identify the mandatory steps for setting up Oracle Workflow. Identify options that enable you to set up global workflow preferences.  more...

Oracle 11i10 System Admin User Management Resource Auditing ...es of reports used for auditing. Identify the steps to monitor users. Audience: This course is intended for functional and technical consultants and individuals responsible for administering an Oracle 11i environment. Deployment: Self-Study Accreditation CEU credits: 0.50 CEUs Language Options: US English Total Learning Time: 2.75 hours  more...

Windows 2000 Dir Services Infrastructure--Part 3 Physical Structure ... modifying the replication topology in Active Directory. Monitor replication performance. Configure the Network Monitor to analyze network traffic. Configure Replication Monitor to display replication traffic for a particular server. Unit 2: Sites and Replication Traffic Duration: 2 - 3 Hour(s) Identify the features of Active Directory sites. Identify the features of intra-site  more...

Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin Course Overview This course focuses on how to implement and troubleshoot group policy. How to manage and troubleshoot user environments using group policy, and how to manage and troubleshoot software deployment using group policy. L earn To: Create a Group Policy object. Configure administrative template settings. Deploy software by using Group Policy. Redirect user folders  more...

Windows NT 4 0 Administration Curriculum Course Overview This course series presents the prerequisite knowledge for individuals seeking MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class - 803 Administering Microsoft  more...

Windows NT 4 0 Administration Fundamentals - Part 2 ... Create and administer network printers. Audit and monitor the server resources. Make backups and restore data from a tape. C ontent Emphasis Skills-Based A udience This course is inteneded for IT Professionals who perform post-installation administration of Windows NT Server and Windows NT Workstation, including management of accounts, account policies, disk resources,  more...

Oracle Database 10g Administration Workshop II Part 4 This course will teach learners to configure an Oracle database for multilingual applications and distributed database access. Learners will learn how to use various database technologies, such as Resource Manager, the Scheduler, and materialized views. Learn To: Identify features of Automatic Storage Management (ASM). Identify features of Automatic Storage Management (ASM)  more...

Oracle Database 10g Administration Workshop II Part 3 ...pped by mistake. The course also covers the tools used to monitor and improve database performance as well as detect and repair database corruption. Learn To: Identify features of Flashback technology. Identify features of Flashback Database. Sequence the steps for configuring Flashback Database using SQL. Identify features of block corruption. Identify features of the  more...

Oracle Database 10g Administration Workshop II Part 2 ...ir functions. Sequence the steps that are performed to monitor an RMAN backup. Unit 2: Diagnostic Sources and Recovery Identify features of the alert.log file. Identify features of alerts. Identify options that enable you to configure alerts. Identify key concepts related to trace files. Identify the impact of losing non-critical files. Sequence the tasks that  more...

Windows 2000 Planning Implementing Active Directories - Part 4 Course Overview This course provides students with the knowledge and skills necessary to develop an upgrade strategy from a Microsoft Windows NT to Windows 2000. It introduces domain consolidation and provides the information necessary to successfully combine multiple domains into fewer domains. It provides the information necessary to design integration between Microsoft Exchange Server  more...

Windows NT Server 4 0 Routing RAS - Part 2 ...descriptions. Capture OSPF traffic by using the Network Monitor. Filter traffic by using the Network Monitor. Unit 3: Multiple Area OSPF Duration: 2 Hour(s) Identify the advantages of an OSPF backbone area. Configure a router for multiple areas within an autonomous system. Configure a router for an OSPF backbone by using the Routing and RAS Admin utility. Configure an  more...

Windows NT Server 4 0 Routing RAS - Part 4 Course Overview This course is the final part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0. L earn To: Identify the attributes of Demand Dial routing and configure Demand Dial routing on a Windows NT Server. Implement, test and troubleshoot DDR.  more...

SAP R 3 System Management Advanced Administration CCMS ... CCMS. Introduction to the CCMS. Performance Monitoring. Day-to-day Work of the R/3 System Administrator. Alert Monitoring. Traces and Logs. C ontent Emphasis Skills-Based A udience The following audiences are targeted: IT Management, System Administrators, Administrators for R/3, and employees working with R/3. Participants should have basic  more...

Oracle8 Performance Tuning Strategies and Techniques ...d UTLESTAT scripts. Describe the OEM tools that provide monitoring and analysis of performance management areas. View tuning information using the OEM tuning tools. Unit 4: Tuning Considerations for Different Applications Duration: 1 Hour(s) Describe the available data access methods to tune the logical design of the database. Identify the demands of online transaction  more...

Oracle8 Performance Tuning Managing Memory and Disk I O ...red pool and the buffer cache. Students will learn how to monitor the contents and usage of the Redo Log buffer. Finally, participants will identify database configuration and I/O issues, including tablespace usage and guidelines. L earn To: Identify application tuning issues that will impact database performance. Identify the contents and functions of the shared pool.  more...

Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention ...usage within blocks, detect and resolve row migration and monitor and tune indexes. Identify the SQL operations that require sorts, ensure that sorting is done in memory where possible, use direct writes for large sorts and allocate temporary space appropriately. Reconfigure and monitor rollback segments, define the number and sizes of rollback segments and allocate rollback segments  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 1 ...allation procedure and the interface of Microsoft Network Monitor. Identify the methods in which the protocols in each of the four layers of the TCP/IP protocol suite work internally and in association with other protocols. Identify IP addressing principles and problems and assign IP addresses to hosts on a LAN environment. Define a subnetting and supernetting scheme based on a  more...

SQL Server 7 0 System Administration - Part 5 ...ion: 2 Hour(s) Identify the uses of the replication monitor. Match the maintenance strategy with the appropriate attributes. Identify the benefits of using replication scripts. Match the replication system components with appropriate system stored procedures. Use the replication monitor to view agent histories. Use the SQL Server Query Analyzer to test connectivity. Identify  more...

SQL Server 7 0 System Administration - Part 4 ...nd transforming data. Identify and use the tools for monitoring and maintaining SQL Server 7.0. C ontent Emphasis Skills-Based A udience This course is designed for IT professionals responsible for installing, configuring, administering and troubleshooting Microsoft SQL Server 7.0. Participants should have completed the first three courses in this series. T otal  more...

SQL Server 7 0 - Implementing a Database - Part 5 ...actional error-handling. Select the counters that can be monitored by SQL Server Performance Monitor. Perform the steps to view the event generated by the stored procedure. Select the recommended practices for effective stored procedures. Unit 2: Implementing Triggers Duration: 2 - 3 Hour(s) Select the characteristics of triggers. Select the advantages of trigger usage. Select  more...

IIS 4 0 Creating Configuring a Web Server - Part 3 ... transactions by using Microsoft Transaction Server. Monitor and fine-tune the performance of IIS by using the Windows NT and IIS monitoring tools. C ontent Emphasis Skills-Based A udience This course is intended for IT Professionals seeking Microsoft Certified Systems Engineer status. Participants should have taken Supporting Microsoft Windows NT 4.0 Core Technologies  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 3 ...ber has been successfully delivered using the Replication Monitor. Unit 3: OLAP Services, Dimension and Aggregation Duration: 2 Hour(s) Identify the functions of the OLAP Manager. Match DSOs with the collections contained in them. Build a shared dimension by using the OLAP Manager. Assign a member property to a dimension member by using the OLAP Manager. Build aggregations by  more...

Exchange Server 5 5 Concepts and Administration - Part 3 ...r Organization. Use the Exchange Server utilities to monitor Windows NT services on a computer and monitor the functioning of the network between two servers. Identify the types and features of collaboration applications. Create, modify and manage Exchange server forms. C ontent Emphasis Skills-Based A udience This course is intended for IT professionals  more...

Exchange Server 5 5 Design Implementation - Part 4 ... with the keys under which they appear in the Performance Monitor. Identify the functions of the MIME type Internet messages. Identify the TCP/IP ports configuration for given situations. Sequence the steps in the DNS name resolution process. Match the different security methods associated with Exchange Server and the Internet with their descriptions. Unit 2: Internet Mail Service  more...

NetWare 5 Advanced Administration - Part 2 Course Overview This is the second course in a five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure, and administer a complex NetWare 5 network. This course will cover queue-based network printing, network file systems, and network and server optimization. L earn To: Set up network printing by  more...

Lotus Notes R5 System Admin Part 10 Monitoring a Notes Domino Env ...the completion of this course, students will learn how to monitor the statistics and events of Domino servers by using monitors, probes and event messages to ensure the integrity of the Domino system; monitor mail and database replication; and perform backup tasks, restore lost IDs and passwords, and recover lost data. L earn To: Identify the monitor server, database and user activity  more...

Oracle 11i e-Business Suite Essentials for Implementers Part 2 ... Identify features of the End-User Client components. Monitor a workflow. Identify key concepts related to system integration with Workflow. Identify key implementation considerations related to Workflow. Unit 3: Alerts Fundamentals Identify features of alerts. Define a periodic alert. Define actions for a periodic alert. Monitor a periodic alert. Activate an  more...

Oracle8i Performance Tuning Managing Memory Disk I O ...red pool and the buffer cache. Students will learn how to monitor the contents and usage of the Redo Log buffer. Finally, participants will identify database configuration and I/O issues, including tablespace usage and guidelines. L earn To: Identify application tuning issues that will impact database performance. Identify the contents and functions of the shared pool. Identify  more...

Oracle8i Performance Tuning Optimizing Sorts Minimizing Contention ...sage within blocks. Detect and resolve row migration. Monitor and tune indexes. Recognize, diagnose, and resolve performance problems associated with sorts. Recognize, diagnose, and resolve performance problems associated with rollback segments. Define levels of locking and list the possible causes of contention. Use Oracle utilities to detect and resolve lock contention. Prevent  more...

Oracle 11i 2 6 Implement Workflow Fundamentals Part 2 ...of Workflow testing. Identify features of the Workflow Monitor. Identify features of Worklists. Audience: The target audience is Functional and Technical Consultants, and end users who have knowledge of Oracle 9i; SQL and Programs within PL/SQL. Deployment: e-Learning/Self-Study Language Options: US English Total Learning Time: 3.5 hours  more...

Windows 2000 Administration--Part 3 Computer Mgmt ...d skills necessary to remotely administer shared folders, monitor event logs, backup and restore data. L earn To: Manage Data Storage. Remotely Administer Shared Folders. Monitor Event Logs. Back Up and Restore Data. C ontent Emphasis Skills-Based A udience This course is designed for IT Professionals who are responsible for administration in a single-domain  more...

Windows 2000 Administration--Part 3 Computer Mgmt ...d skills necessary to remotely administer shared folders, monitor event logs, backup and restore data. L earn To: Manage Data Storage. Remotely Administer Shared Folders. Monitor Event Logs. Back Up and Restore Data. C ontent Emphasis Skills-Based A udience This course is designed for IT Professionals who are responsible for administration in a single-domain  more...

Windows 2000 Installation Config Admin --Part 3 Resource Optimization ...f this course, students will learn to identify the System Monitor counters used to provide information about resource utilization and interpret them; identify and log network traffic data; identify and optimize resource utilization on a Windows 2000 client and a Windows 2000 server; identify and manage programs on a Windows 2000 computer; and identify the tab used to perform a specified task in  more...

Windows 2000 Installation Config Admin --Part 3 Resource Optimization ...f this course, students will learn to identify the System Monitor counters used to provide information about resource utilization and interpret them; identify and log network traffic data; identify and optimize resource utilization on a Windows 2000 client and a Windows 2000 server; identify and manage programs on a Windows 2000 computer; and identify the tab used to perform a specified task in  more...

Windows 2000 Installation Config Admin --Part 6 Server Organization ...te, manage and troubleshoot distributed file systems; and monitor, configure, troubleshoot and control access to files and folders via Web services and access to Web sites. L earn To: Identify and administer a Windows 2000 network. Manage, locate, and control access to objects in Active Directory. Publish resources and delegate control. Create, manage and troubleshoot  more...

Windows 2000 Dir Services Infrastructure--Part 1 Active Dir Install ...ll the DNS Server service. Perform the procedure used to monitor the DNS Server service. Run the nslookup program. Identify the zone types in the Windows 2000 DNS implementation. Configure a zone transfer. Identify the features of Active Directory-integrated zones. Create an Active Directory-integrated zone. Configure zones for dynamic updates. Unit 3: Active Directory Installation  more...

Windows 2000 Dir Services Infrastructure--Part 3 Physical Structure ... modifying the replication topology in Active Directory. Monitor replication performance. Configure the Network Monitor to analyze network traffic. Configure Replication Monitor to display replication traffic for a particular server. Unit 2: Sites and Replication Traffic Duration: 2 - 3 Hour(s) Identify the features of Active Directory sites. Identify the features of intra-site  more...

Windows 2000 Network Infrastructure Admin --Part 4 Security ...th the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to encrypt a file; add and remove a recovery agent; identify the benefits and protocols of Internet Protocol Security (IPSec); enable and  more...

Windows 2000 Network Infrastructure Admin --Part 4 Security ...th the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to encrypt a file; add and remove a recovery agent; identify the benefits and protocols of Internet Protocol Security (IPSec); enable and  more...

Windows 2000 Network Infrastructure Admin --Part 5 Enterprise Mgmt ...th the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the components of Network Address Translation (NAT) and the procedures for adding the NAT protocol; create and configure a Web  more...

Windows 2000 Network Infrastructure Admin --Part 5 Enterprise Mgmt ...th the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the components of Network Address Translation (NAT) and the procedures for adding the NAT protocol; create and configure a Web  more...

Oracle Database 10g New Features for Administrators Part 2 ... manageability infrastructure, and application tuning and monitoring. Learn To: Identify features of Automatic Database Diagnostic Monitor (ADDM). Identify options for analyzing Automatic Database Diagnostics Monitor (ADDM) results. Identify features of Automatic Shared Memory Management (ASMM). Identify features of Automatic Workload Repository (AWR). Identify  more...

Exchange 2000 Server--Part 3 Administering Course Overview This course deals with common tasks and routine activities performed by an administrator. These include: managing address lists, managing administrative groups, maintaining security, and maintaining backup and restore plans. L earn To: Identify the features of the Microsoft Management Console (MMC). Identify the features of the Active Directory Users and Computers.  more...

Exchange 2000 Server--Part 4 Connectivity ...e presents training in skills that administrators need to monitor and manage Exchange 2000 Server connectivity. Activities covered include monitoring, managing and troubleshooting messaging connectivity, managing messaging queues, and monitoring link status. The course also covers configuring and monitoring client connectivity and diagnosing and resolving client connectivity problems. L  more...

Exchange 2000 Server--Part 5 Growth ...austive list of required content. It covers areas such as Monitoring and Managing Exchange 2000 Services, and Indexing and Search Capabilities. L earn To: Verify server and connector status. Identify the features of server monitors. Identify the features of the System Manager snap-in. Identify the issues involved in creating recipient policies. Identify the issues involved in  more...

SCO SVR 5 --Part 1 Basic Administration ...ystem Logs Manager. Identify the features of the System Monitor utility. Identify the CLI performance monitoring commands. Identify optimal system performance parameters. C ontent Emphasis Skills-Based A udience Application Developer, Technical Manager, System Analyst, System Administrator, Software Engineer, Database Administrator. Recommended prerequisite background: The  more...

IBM DB2 Univ Database V7 1 Transition Part 1 Core Competencies Course Overview This is the first course in a two part series that students will learn about OLAP functionality, SQL and AD Enhancements. Additionally, this course covers Federated Databases and Extenders and what has been added in these areas. Learn To Identify the enhancements that emerged with each version of DB2. Identify the six main product editions of the DB2 family. Identify  more...

IBM DB2 Univ Database V7 1 Transition Part 1 Core Competencies Course Overview This is the first course in a two part series that students will learn about OLAP functionality, SQL and AD Enhancements. Additionally, this course covers Federated Databases and Extenders and what has been added in these areas. Learn To Identify the enhancements that emerged with each version of DB2. Identify the six main product editions of the DB2 family. Identify  more...

CIW E-Commerce Designer Part 1 Foundations Course Overview The aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce Designer foundations. The instruction can be divided into three main parts: E-Commerce Foundations, B2B Frameworks and Law and the Internet. Learn To Identify the factors that drive  more...

CIW E-Commerce Designer Part 2 Product Marketing ...ement commerce-driven Web sites, identify customer needs, monitor customer usage patterns, determine order processes and service after sales, and consider how e-business solutions can increase sales. Candidates include system administrators, application developers, and other network designers. The prerequisite for this course is that students must have CIW Foundations certification or  more...

CIW E-Commerce Designer Part 3 Site Usability Course Overview The aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce site usability. The instruction can be divided into three main parts: Site Usability, Consumer Service Methods, and Site Management. Learn To Identify the reasons for considering usability in  more...

CIW E-Commerce Designer Part 4 Site Implementation Course Overview The aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce site implementation. The instruction can be divided into two main parts: Site Creation Methods and Site Development. Learn To Identify the features of independent online storefront creation  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations ...gurations and H.323 Gatekeeper. The student will learn to monitor intrusion detection, server activity, Internet access, and real-time activity. The user will also learn about the features of ISA Enterprise Edition and managing network connections. Learn To • Identify guidelines for securing an ISA server. • Generate system security settings. • Identify characteristics  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations ...gurations and H.323 Gatekeeper. The student will learn to monitor intrusion detection, server activity, Internet access, and real-time activity. The user will also learn about the features of ISA Enterprise Edition and managing network connections. Learn To • Identify guidelines for securing an ISA server. • Generate system security settings. • Identify characteristics  more...

BizTalk Server 2000 Part 5 Secruity Optimization ...nce. This course covers the use of tools and utilities to monitor the status of the BizTalk Server 2000 environment. Learn To • Identify Microsoft Windows 2000 and Microsoft SQL Server 2000 security features that are used by Microsoft BizTalk Server 2000. • Identify the tasks that can be performed by the BizTalk Server Administrators group and by the Windows 2000 Administrators  more...

Oracle9i Database Admin Manage Storage Structures ... the data dictionary. • Maintain indexes. • Monitor indexes. Audience The intended audience for this course include Database administrators, System administrators, Network administrators, and Technical support professionals. Additionally, learners should have taken the first two parts of this series 64311 and 64312. Suggested prerequisites include Oracle SQL: Basic SELECT  more...

SAP R 3 v4 6 Shipping Employee The course SAP R/3 4.6 Shipping Clerk aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. The learner will be provided with an overview of the basic functions and processes used in shipping processing. Furthermore, the learner will be provided with a detailed overview of the steps involved in outbound deliveries, picking, packing and goods issues in the  more...

SAP Strategic Enterprise Management SEM ...ss Planning and Simulation. o SEM Corporate Performance Monitor. Audience The audience for this course includes students who need to learn how to use SAP Strategic Enterprise Management, members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation  more...

MS Win XP Install Admin Part 5 Disk File Mgt ...crosoft Windows XP Professional. Topics that teach how to monitor resources and performance and how to improve performance on a computer running Microsoft Windows XP Professional, and using the relevant tools are also covered. Learn To: o Identify functions of Windows XP Professional disk management. o Identify features of basic disk organization in Windows XP Professional. o Identify  more...

MS Win XP Install Admin Part 5 Disk File Mgt ...crosoft Windows XP Professional. Topics that teach how to monitor resources and performance and how to improve performance on a computer running Microsoft Windows XP Professional, and using the relevant tools are also covered. Learn To: o Identify functions of Windows XP Professional disk management. o Identify features of basic disk organization in Windows XP Professional. o Identify  more...

Windows 2000 Network Mgt Part 3 Name Resolution ...me System resource records (RRs). o Identify methods to monitor a Domain Name System (DNS) server. Audience The intended audience for this course includes Network Administrators and Technical Support Specialists. Candidates for this exam work in medium to very large computing environments that use Microsoft Windows 2000 network and directory services. Candidates have at least six months  more...

CompTIA Server 2005 Upgrading Processors Storage Devices ...ssed. Learn To: Identify the key aspects of monitoring a network with simple network management protocol (SNMP), Microsoft Windows Performance Monitor, and NetWare Monitor. Identify the features of backup utilities used for server backup in NetWare, Microsoft Windows, and Linux environments. Identify the key aspects of preparing a server management plan. Identify the key  more...

Windows 2000 Implementing Security Part 5 ... • To identify methods for monitoring the remote access server. • To match remote access tracing values with their descriptions. • To identify guidelines for troubleshooting communication hardware. Audience Candidates operate in medium to very large computing environments that use Windows 2000  more...

Lotus Domino 6 Preparing Domino R4 Administrators ...he new features used for managing users and files and for monitoring servers are introduced. Learners also learn about routing mail and managing directories in Domino 6. Learn To: o To identify features of the Domino 6 licensing scheme. o To identify components of the Notes client interface. o To identify options available when installing Domino 6 server software. o To identify  more...

Excellence in Service Establishing Service Standards ...ck into service standards. Finally, you will learn how to monitor performance against these standards to identify areas for continuous improvement. Learn To: Identify the importance of understanding customer expectations by evaluating the criteria customers use to assess the quality of your company's service. Identify the methods for setting, developing, and implementing service  more...

Exit Interviewing Skills The Termination Process ...monitor and guide your employees' performance, as well as how to terminate employment lawfully. The program also covers how to explain performance standards to employees, how to document performance and misconduct issues, and how to improve employees' performance. In addition, it teaches how to discipline employee misconduct, prepare for a termination meeting, and conduct a termination meeting.  more...

Leadership Development Delegation ...ive clear directions to delegates. Monitor a task's progress. Simulation Overview: In this simulation, you will meet with two Assistant Loan Officers to assign them new tasks. You need to identify each delegate's strengths, give directions to each of them with respect to their new tasks, and provide them with appropriate  more...

Six Sigma Deploying Six Sigma ...lem by using a control chart. Monitor process control. Develop new procedures to support the amended process. Recognize the initial stages of a process capability analysis. Audience This course is suitable for HR Managers, HR Directors, Executive Management, and Quality Personnel. Deployment Options  more...

Delegation The Delegation Process ...ef To identify guidelines for monitoring delegates To identify how to monitor task areas that carry risk Audience This series is designed for Managers who want to improve their delegation skills and in turn increase their own visibility as well as the team a a s visibility within the company. Deployment Options e-Learning  more...

Employee Performance Providing Feedback ... the process and the content. Monitor individuals after they receive feedback. Overcome barriers to giving constructive feedback. Handle difficult feedback situations. Audience Managers and employees who want to improve their ability to give effective feedback. Deployment Options e-Learning  more...

Change Management Managing Change ... Implement a change. Monitor the progress of a change. Simulation Overview: In this simulation, your Director of Marketing is being promoted and the Marketing Manager has been chosen to fill the vacant Director of Marketing position. You are meeting with them and the Director of Human Resources to discuss the  more...

Coaching Applying the Coaching Process ...g-term goals, implement an appropriate reward system, and monitor your employees' performance. Learn To Apply the COACH acronym when coaching an employee. Set appropriate goals when coaching employees. Communicate goals and expectations to employees when coaching. Monitor an  more...

Managing Change Implementing the Change Process ...tuation, prepare a plan for change, implement action, and monitor the progress of a change. Learn To Develop a change vision. Prepare a plan for change. Analyze a change situation. Implement a change. Audience This course is suitable for anyone involved in formal or informal  more...

Managing High Performers Defining Finding High Performers ...tter identify high performers and, having recruited them, monitor and meet their needs. High performers must be motivated, and this course includes practical guidelines for establishing trust and building rapport with them. It also offers advice on how to successfully recruit high performers. Learn To To identify attributes of high performers.  more...

Project Management Project Integration Management ...n the inputs, tools, techniques, and outputs of managing, monitoring, and controlling project execution. Finally, you will learn about integrated change control and how configuration management is involved in that process. Learn To: Identify the elements of Integration Management and their impact on project activities. Explain the elements and roles of the preliminary scope  more...

Project Management Project Risk Management ... Finally, you will learn constructive ways to respond to, monitor, and control risks to effectively manage the threats and opportunities that affect projects. Learn To: Understand the fundamentals of Risk Management including its constituent processes and the types of risk project managers may encounter. Understand the components of risk planning and identification.  more...

IIS 4 0 Creating Configuring a Web Server - Part 4 ... the steps to check the index status by using Performance Monitor. Match the types of security features of Index Server with their description. Perform the steps to test the security of Index Server by using the Authentication dialog box. Unit 2: IIS Services Duration: 2 - 3 Hour(s) Identify the features of Microsoft SMTP Service. Match the nodes with their functions in ISM.  more...

Windows NT 4 0 Administration Curriculum Course Overview This course series presents the prerequisite knowledge for individuals seeking MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class - 803 Administering Microsoft  more...

Windows NT 4 0 Administration Fundamentals - Part 2 ... Create and administer network printers. Audit and monitor the server resources. Make backups and restore data from a tape. C ontent Emphasis Skills-Based A udience This course is inteneded for IT Professionals who perform post-installation administration of Windows NT Server and Windows NT Workstation, including management of accounts, account policies, disk resources,  more...

Windows 2000 Planning Implementing Active Directories - Part 2 ...cation topology. Add replication counters to Performance Monitor. Configure the Network Monitor to analyze replication traffic. Configure Replication Monitor to display replication data. Unit 3: Sites and Replication Traffic Duration: 2 Hour(s) Identify the features of Active Directory sites. Identify the features of intra-site replication. Identify the features intra-site  more...

Windows NT 4 0 Core Technologies Support Curriculum Course Overview This course series will help individuals prepare for certification exam 70-067. This exam is a core requirement for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft  more...

Windows NT 4 0 Core Technologies Support - Part 1 ...er. - Local Procedure Call Facility. - Security Reference Monitor. - I/O Manager. Identify the features of the Windows NT memory model. Identify the features of the Workgroup model and the Domain model. Sequence the steps of Windows NT logon process. - Logging on to a Windows NT-based computer. - Logging on to a domain. Unit 2: Installing the Windows NT Server Duration: 1 - 2 Hour(s)  more...

Windows NT 4 0 Core Technologies Support - Part 4 ...e and synchronize files using the My Briefcase utility. Monitor system performance using the Performance Monitor and use the various Windows NT utilities to monitor system information. Identify bottlenecks and troubleshoot various system errors. C ontent Emphasis Skills-Based A udience This series is intended for IT Professionals who will be responsible for supporting Windows  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 ...n a cluster. Identify the tasks performed by a Resource Monitor to determine a resource failure. Identify the function of the Time Service. Unit 2: Deploying Microsoft Cluster Server Duration: 3 - 4 Hour(s) Identify the criteria that must be satisfied by a resource to be used with Cluster Server. Identify the modifications that must be done in the server operating  more...

Windows NT Server 4 0 Routing RAS - Part 1 Course Overview This course is the first part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0. L earn To: Identify the basic concepts of routing. Identify the features of RRAS and the protocols supported by RRAS. Identify the basic concepts of RIP and  more...

Windows NT Server 4 0 Routing RAS - Part 2 ...descriptions. Capture OSPF traffic by using the Network Monitor. Filter traffic by using the Network Monitor. Unit 3: Multiple Area OSPF Duration: 2 Hour(s) Identify the advantages of an OSPF backbone area. Configure a router for multiple areas within an autonomous system. Configure a router for an OSPF backbone by using the Routing and RAS Admin utility. Configure an  more...

Wndows NT Server 4 0 Enterprise Curriculum ... the features of Windows NT server resources, Performance Monitor, and the techniques for server analysis and optimization; create a measurement baseline by collecting data, creating log files and viewing the reports of the log files; monitor system objects to detect various system bottlenecks; identify the issues to be considered for setting expectations from Windows NT server and determine  more...

Windows NT Server 4 0 Analysis and Optimization ... the features of Windows NT server resources, Performance Monitor, and the techniques for server analysis and optimization. Create a measurement baseline by collecting data, creating log files and viewing the reports of the log files. Monitor system objects to detect various system bottlenecks, identify the issues to be considered for setting expectations from Windows NT server and  more...

Windows NT Server 4 0 Network Analysis and Optimization - Part 1 ...s NT environment. Be introduced to Microsoft Network Monitor, a Windows NT network traffic data capturing and analyzing tool. Analyze and optimize the client initialization traffic in a Windows NT environment. Analyze and optimize the client-to-server traffic in a Windows NT environment. C ontent Emphasis Skills-Based A udience This series is intended for IT  more...

Oracle e-Business 11i System Admin Fundamentals 5 ...the Oracle Workflow architecture. Identify features of monitoring Oracle Workflow. Identify the testing and viewing activities that can be carried out using the administrator Status Monitor. Identify the testing and viewing activities that can be carried out using the self-service Status Monitor. Identify features of Oracle Workflow Manager. Identify guidelines for administering  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 ...n a cluster. Identify the tasks performed by a Resource Monitor to determine a resource failure. Identify the function of the Time Service. Unit 2: Deploying Microsoft Cluster Server Duration: 3 - 4 Hour(s) Identify the criteria that must be satisfied by a resource to be used with Cluster Server. Identify the modifications that must be done in the server operating  more...

Windows NT Server 4 0 Routing RAS - Part 1 Course Overview This course is the first part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0. L earn To: Identify the basic concepts of routing. Identify the features of RRAS and the protocols supported by RRAS. Identify the basic concepts of RIP and  more...

Windows 2000 Installation Config Admin --Part 6 Server Organization ...te, manage and troubleshoot distributed file systems; and monitor, configure, troubleshoot and control access to files and folders via Web services and access to Web sites. L earn To: Identify and administer a Windows 2000 network. Manage, locate, and control access to objects in Active Directory. Publish resources and delegate control. Create, manage and troubleshoot  more...

Windows 2000 Installation Config Admin --Part 7 Enterprise Networking ...protocols on a Windows 2000 server. Install, configure, monitor, and troubleshoot remote access. Identify the components of a Virtual Private Network (VPN), and the features of the VPN protocols. Configure a VPN server and troubleshoot a VPN. C ontent Emphasis Skills-Based A udience This series is designed for IT Professionals who are responsible for administration tasks in  more...

Windows 2000 Installation Config Admin --Part 7 Enterprise Networking ...protocols on a Windows 2000 server. Install, configure, monitor, and troubleshoot remote access. Identify the components of a Virtual Private Network (VPN), and the features of the VPN protocols. Configure a VPN server and troubleshoot a VPN. C ontent Emphasis Skills-Based A udience This series is designed for IT Professionals who are responsible for administration tasks in  more...

Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS ...th the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify DHCP concepts; identify procedures to configure, manage, and monitor DHCP servers; troubleshoot DHCP servers and clients; and  more...

Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS ...th the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify DHCP concepts; identify procedures to configure, manage, and monitor DHCP servers; troubleshoot DHCP servers and clients; and  more...

Windows 2000 Network Infrastructure Admin --Part 2 Remote Access ...th the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the requirements for establishing a remote access connection; integrate DHCP with remote access; administer remote access  more...

Windows 2000 Network Infrastructure Admin --Part 2 Remote Access ...th the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the requirements for establishing a remote access connection; integrate DHCP with remote access; administer remote access  more...

Windows 2000 Network Infrastructure Admin --Part 3 IP Routing ...th the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to install and configure Windows 2000 network protocols; install, configure, troubleshoot, and manage IP routing protocols; and update  more...

Windows 2000 Network Infrastructure Admin --Part 3 IP Routing ...th the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to install and configure Windows 2000 network protocols; install, configure, troubleshoot, and manage IP routing protocols; and update  more...

IBM DB2 Universal Database V6 1--Administration ... the VISUAL EXPLAIN graphical interface. Create an Event Monitor using the CREATE EVENT MONITOR statement. Collect snapshot data using the GET SNAPSHOT command. Change configuration parameters related to performance using DB2 commands. Identify the purposes of the DB2 Governor. Identify information in the diagnostic file DB2DIAG.LOG. Extract data from a table using the EXPORT utility.  more...

IBM DB2 Universal Database V6 1--Administration ... the VISUAL EXPLAIN graphical interface. Create an Event Monitor using the CREATE EVENT MONITOR statement. Collect snapshot data using the GET SNAPSHOT command. Change configuration parameters related to performance using DB2 commands. Identify the purposes of the DB2 Governor. Identify information in the diagnostic file DB2DIAG.LOG. Extract data from a table using the EXPORT utility.  more...

CIW Server Administrator Part 5 Server Integrity ...; Identify the effects of queues and bottlenecks. • Monitor the effects of Internet-based connections on system performance. • Identify features of the top program. • Identify the functions of the vmstat program. • Identify methods to improve Internet server performance by using hardware. • Adjust Web server performance in Internet Information Server (IIS).  more...

CIW Internetworking Professional Part 5 IPv6 ... architecture, identifying infrastructure components, and monitoring and analyzing network performance. They will also be responsible for the design and management of enterprise TCP/IP networks. Prerequisite knowledge for this curriculum is that students must have CIW Foundations certification or equivalent experience. CIW accepts CompTIA's iNET+ certification in place of the CIW Foundations  more...

SAP R 3 Workflow Scenario ... a Implementing the Workflow. a Starting and monitoring the scenario. Audience This course is for employees of the relevant departments, employees in development, and employees in R/3 Basis. Prerequisite knowledge of Course 12272 Working with SAP R/3. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU  more...

WebSphere Studio 5 0 Web Services Clients J2EE ...anguage (WSDL) files, Web Service proxies, and the TCP/IP Monitor. The second unit covers Java 2 Enterprise Edition (J2EE) fundamentals, its primary services, and the relationships between J2EE components and how these components are packaged for deployment. The course closes with coverage of Enterprise JavaBeans (EJBs) with an emphasis on session beans. This course builds upon the lending  more...

WebSphere Studio 5 0 Web Services Clients J2EE ...anguage (WSDL) files, Web Service proxies, and the TCP/IP Monitor. The second unit covers Java 2 Enterprise Edition (J2EE) fundamentals, its primary services, and the relationships between J2EE components and how these components are packaged for deployment. The course closes with coverage of Enterprise JavaBeans (EJBs) with an emphasis on session beans. This course builds upon the lending  more...

IIS 4 0 Creating and Managing a Web Server Curriculum Course Overview This course series will help individuals prepare for certification exam 70-087. This exam is a core requirement for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class -  more...

Windows Server 2003 Planning Active Directory Part 2 ... To identify functions of Replication Monitor. To identify uses of the replication tools. Audience Individuals who are either employed or seeking employment as a systems engineer in medium, large, or enterprise organizations. The audience consists of people wishing to enhance their skills using Windows Server 2003 Active Directory or who are  more...

Windows Server 2003 Planning Active Directory Part 2 ... To identify functions of Replication Monitor. To identify uses of the replication tools. Audience Individuals who are either employed or seeking employment as a systems engineer in medium, large, or enterprise organizations. The audience consists of people wishing to enhance their skills using Windows Server 2003 Active Directory or who are  more...

Implementing Managing MS Exchange Server 2003 Maintaining ...g up Microsoft Exchange Server 2003 clusters. Identify monitoring tasks that need to be performed daily. Identify key features of the Event Viewer utility. Identify key aspects of the Queue Viewer utility. Audience: This series is intended for messaging support professionals who work in medium-to-large environments (250 to 5,000 seats) with multiple physical locations,  more...

Oracle Application Server 10g Administration II Part 4 ...monitor the OracleAS components and processes. It also covers tuning the various components of the OracleAS, as well as backup and recovery of OracleAS. Finally, it provides guidance on reconfiguring the OracleAS middle-tier components. Learn To: Identify features of Oracle Diagnostic Logging (ODL). Identify options for configuring component logging. Sequence the steps to  more...

Managing High Performers - Defining and Finding High Performers Managing High Performers: Defining and Finding High Performers, helps the learner to better identify high performers and, having recruited them, monitor and meet their needs. High performers must be motivated, and this course includes practical guidelines for establishing trust and building rapport with them. It also offers advice on how to successfully recruit high performers..  more...

Portfolio Management Process Groups The processes involved with portfolio management are meant to enhance the likelihood of a portfolio yielding the intended results. However, these processes should only be used as guidelines; portfolio management teams are always the ones who will make the decisions about how much of the processes they will use and how rigorously the processes will be implemented. Portfolio managers and team  more...

Six Sigma DMAIC Controlling the Improved Process Have you ever worked hard to improve yourself in some way--for example, to lose or gain weight, or to exercise regularly? If you have, you know that you have to work just as hard to maintain your progress. The same thing can be said about an improvement in a business process. Six Sigma Green Belts and team members work hard to achieve the Six Sigma level of perfection in a process, and they have  more...