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From Serebra Learning Corporation
Understanding Budgeting and Finance: Managing your Budget
   MAXIM TRAINING Preparing a budget and following it through to approval involves a lot of work. But it's only the beginning! Once approved, the budget needs careful management to ensure your plans become a reality. This process starts from day one and continues throughout the year. This course provides a structured approach for managing your budget. It shows how to: Review your budget to identify more...Interpreting Budget Variancies
From the corporate world to the corner shop, from running a restaurant to controlling a production line -- you just can't avoid the need to understand money. This course will help you understand how to use budgets as a management tool: for solving problems, taking smart decisions and improving teamwork and communication. You can examine how to systematically analyse budget variances and go about more...The Appraisal Interview
If you are judged on the success of your team, it's in your interest to ensure that they are operating at their peak. Effective appraisal is one of the most powerful ways of motivating people to give their best performance. But if you think appraisal is about handing down judgements from above... think again. This course will help you for when you're in the hot seat. It will show how to structure more...Linux Administration Part 1: Installation and Administration
The third course in the Linux Essentials series introduces the learner to basic system administration. It begins by covering Linux system installation, the startup and shutdown processes, and system configuration. The course then teaches learners to install applications and manage users. It also examines system backup from an administrator's perspective. Finally, the course examines system more...A+ Certification Part 4 - Operating System Fundamentals
This is the fourth course in a seven part series that presents students with both theoretical and practical instruction on the fundamentals of major Operating Systems. Students will learn the instruction on underlying DOS (command prompt functions) in Windows 9X and Windows 2000, and the functions and structure of Windows 9X and Windows 2000. Additionally, they will learn how to navigate through more...CA OS/390 TCP/IP Network Management
NetMaster/NetSpy OS/390 TCP/IP Management looks at the following products: Unicenter NetSpy Network Performance V6.0 Unicenter NetMaster Network Management for TCP/IP v6.2 Unicenter NetMaster Network Operations v6.2 This Course will give the student working knowledge of managing an OS/390 TCP/IP network using the above products. It takes the student through Installation and Configuration, to more...Excellence in Service: Fundamentals for Managers
In Excellence in Service: Fundamentals for Managers, managers review the skills that they and their direct reports need to possess to relate effectively to customers. They also learn to develop and monitor a service team, create service plans, and develop and implement effective service standards. more...Excellence in Service: Establishing Service Standards
In Excellence in Service: Establishing Service Standards, participants will learn what customers really want from their organization and how they evaluate your service, as well as how to create and implement effective service standards. In addition, participants will learn how to monitor service standards and how to correct problems that cause service to fall below those standards. more...Oracle Applications Release 11i: System Administration
This course discusses how to perform administrative tasks in an Oracle Applications systems environment. Students learn to manage security by granting users access and defining their application privileges, to register custom applications, to execute programs and reports using Standard Request Submission, and to audit and monitor system processing. They also learn the purpose and operation of more...Oracle Applications Release 11i: Workflow - Part 2
Oracle Applications Release 11i: Workflow - Part 2 explains the administrative features of Oracle Workflow 2.5. Oracle Workflow 2.5 is a stand-alone, complete management system that supports business process definition and automation. The course explains the directory services in Workflow and the Workflow Engine. In this course, the learner gains practical experience in monitoring a workflow more...Supporting Microsoft Windows 95: Tuning and Troubleshooting
This is the final course in a four part series for Systems Engineers who intend to install, configure, customize, optimize, maintain, and troubleshoot the Microsoft Windows 95 operating system. This series aims to enable the professionals to pass Microsoft exam 70-064, Implementing and Supporting Microsoft Windows 95. more...Supporting Microsoft Windows NT 4.0 Core Technologies - Part 4
This is the fourth course in the Supporting Windows NT Server 4.0 curriculum. This series covers all the objectives of Microsoft s Certified Systems Engineer exam for Microsoft Windows NT Server 4.0 Core Technologies. The course materials have been developed with support from Microsoft and have been reviewed and approved by Microsoft for adherence to their certification exam objectives. more...Microsoft Windows NT Server 4.0 Analysis and Optimization
This is the second course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a more...Microsoft Windows NT Server 4.0 Network Analysis and Optimization - Part 1
This is the third course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a more...Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0 - Part 1
This is the first course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0. more...Microsoft Windows 2000 Network Infrastructure Administration Part 1: DHCP, DNS, and WINS
This is the first course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify DHCP concepts; identify procedures to more...Microsoft Windows 2000 Network Infrastructure Administration Part 2: Remote Access
...th the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the requirements for establishing a remote access connection; integrate DHCP with remote access; administer remote access more...Microsoft Windows 2000 Network Infrastructure Administration Part 3: IP Routing
This is the third course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to install and configure Windows 2000 network protocols; more...Microsoft Windows 2000 Network Infrastructure Administration Part 4: Security
This is the fourth course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to encrypt a file; add and remove a recovery agent; more...Microsoft Windows 2000 Network Infrastructure Administration Part 5: Enterprise Management
...th the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the components of Network Address Translation (NAT) and the procedures for adding the NAT protocol; create and configure a Web more...Microsoft Windows 2000 Directory Services Infrastructure Part 3: Physical Structure
This course focuses on the physical structures involved in implementing and administering a Windows 2000 directory services infrastructure. It also covers how to backup and restore Active Directory. Managing Active Directory performance and troubleshooting Active Directory replication is also covered. more...Microsoft Exchange Server 5.5 Concepts and Administration - Part 3
This is the final course in a three part series that will provide IT professionals the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. more...Win2000 Directory Server Installing Configuring Troubleshooting Active Directory
As an introduction to Active Directory in Windows 2000, this course will help you learn about installing, configuring, and troubleshooting Active Directory. First, you will learn about the benefits and features of Active Directory, as well as the physical and logical layout. You will learn how to install Active Directory, use Active Directory administration tools, and manage single master more...Win2000 Dir Serve Man Optimizing Active Dir Components
...also learn about Active Directory support and performance-monitoring tools such as System Monitor, Event Viewer, and Performance Logs and Alerts. Using these tools, you can monitor access to shared folders, monitor open files, disconnect users from open files, and send console messages. Related Exam: Microsoft Exam #070-217: Implementing and Administering a Microsoft Windows 2000 Directory more...Budgeting and Controlling Costs
...ent help Project Managers measure project performance and monitor cost variances. This course will highlight the importance of Project Cost Management to project performance. It will cover the inputs, tools and techniques, and outputs for the Cost Budgeting and Cost Control processes. Through interactive learning strategies and real-life scenarios, the learner will explore these processes and more...Project Integration Executing and Completing a Project
Project managers regularly face tough decisions about where to concentrate project resources when met with competing priorities and demands. Project integration management helps with these decisions by ensuring the proper coordination of project processes during project plan development and execution. Successful project managers use project integration management throughout the project life cycle more...Executing Monitoring Controlling and Closing a Project
...tty gritty of carrying out the project. The Executing and Monitoring and Controlling Process Groups might be likened to the act of juggling--keeping multiple activities going simultaneously, while responding to unforeseen changes in the project environment. While executing processes focus more on accomplishing project objectives, the monitoring and controlling processes are focused on more...Accepting the Decision Implement Decisions
This course helps learners to identify progress points and areas for future improvement at the conclusion of the problem resolution process. Professionals who want to resolve workplace challenges more effectively. more...Continuous Performance Assessment
This course shows you how to make performance appraisal a continuous process. The first stage of continuous performance assessment is planning. Appraisal must be linked to performance goals that matter, and these goals need to encompass both the organization and the individual before a performance plan can be agreed on by appraiser and appraisee. Even with conventional roles and relationships this more...Managing High Performers Identifying Competencies and Interviewing
...tter identify high performers and, having recruited them, monitor and meet their needs. High performers must be motivated, and this course includes practical guidelines for establishing trust and building rapport with them. It also offers advice on how to successfully recruit high performers. The audience for this curriculum is anyone in middle/ senior management, or anyone involved in employee more...Exit Interviewing Skills The Termination Process
...monitor and guide your employees' performance, as well as how to terminate employment lawfully. The program also covers how to explain performance standards to employees, how to document performance and misconduct issues, and how to improve employees' performance. In addition, it teaches how to discipline employee misconduct, prepare for a termination meeting, and conduct a termination meeting. more...Collecting and Summarizing Data
...to learn the current status of performance and processes, monitor improvement efforts, and evaluate success at the conclusion of those efforts. Data puts teeth into process improvement and provides solid evidence that your efforts are bearing fruit. In this course, you will learn about collecting and summarizing data. You will learn how to plan for data collection and design a useful and more...Evaluating Brand Effectiveness
Your company spends a lot of time and energy creating and building brand name products. From the most memorable name, to the most enticing packaging, to the perfect combination of media, you want everything to be right. Now the question is: Is it working? This course explores why you need measurement systems to examine your brand's effectiveness with consumers and to evaluate your brand equity. more...Communication Skills and Project Management
...ives, a manager must also effectively plan, estimate, and monitor the progress of the project and know what tools to apply. This course explores how communication takes place, and presents techniques and strategies for enhancing communication. It also examines how various project management tools can be used to analyze project risk, feasibility, and priority. The course is aligned with the more...Application Maintenance and Optimization in C
To introduce and describe techniques for monitoring and optimizing Windows applications using the .NET performance-monitoring API, the .NET Windows event log API, and Visual Studio Analyzer Windows developers seeking to update their knowledge of and skills in developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification more...Web Application Maintenance in C
To introduce and describe techniques for monitoring web applications using the .NET performance monitoring API, the .NET Windows event log API, and Visual Studio Analyzer Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification more...Web Application Maintenance in VB NET
To introduce and describe techniques for monitoring web applications using the .NET performance monitoring API, the .NET Windows event log API, and Visual Studio Analyzer Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification more...Application Maintenance and Optimization inVB NET
To introduce and describe techniques for monitoring and optimizing Windows applications using the .NET performance monitoring API, the .NET Windows event log API, and Visual Studio Analyzer Windows developers seeking to update their knowledge of and skills in developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification more...Windows Services in C
To demonstrate how to build, debug, deploy, and use Windows Services with C# Microsoft C# developers wanting to write enterprise applications with serviced components, Windows Services, or .NET Remoting, or studying for the exam 70-320: Developing XML Web Services and Server Components with Microsoft Visual C# and the Microsoft .NET Framework more...Windows Services in VB NET
To show how to build, debug, deploy, and use Windows Services with Visual Basic .NET All Microsoft VB.NET developers wanting to write enterprise applications with serviced components, Windows Services, or .NET Remoting, or studying for the 70-310 exam Developing XML Web Services and Server Components with Microsoft Visual Basic .NET and the Microsoft .NET Framework more...Intermediate C Programming
This course addresses two major areas of C programming: pointers and input/output. The majority of C Language programs use pointers. This course teaches the techniques for working with pointers and functions and performing input /output functions. It covers retrieving input from the keyboard, the getch( ) function, the fundamentals of performing multiple character input, and using scanf( ) to read more...UNIX Systems Management
To outline UNIX performance monitoring and disaster recovery strategies and techniques in UNIX IT professionals working in a UNIX environment for the first time more...Working with UNIX Programs
To describe how to use UNIX programs and manage their execution End users and IT professionals working in a UNIX environment for the first time more...Optimizing Monitoring and Troubleshooting IIS 6 0
To identify how to optimize, monitor, and troubleshoot IIS 6.0 Administrators who intend to employ Internet Information Services 6.0; IT professionals who wish to gain knowledge of IIS 6.0 more...Managing Files Folders and Devices in Microsoft Windows XP
To show how to manage, control, and troubleshoot files and folders, network devices, and drivers in Windows XP Professional Students preparing for the Microsoft Exam 70-270; Installing, configuring and administering Microsoft Windows XP Professional more...System Reliability and the Desktop in Windows XP Professional
To demonstrate how to monitor and improve system performance and how to configure desktop settings in Windows XP Professional Students preparing for the Microsoft Exam 70-270; Installing, configuring and administering Microsoft Windows XP Professional more...Configuring a SUSE Linux Network
To recognize the features of networks and to set up and manage a SUSE Linux network Linux system administrators with 6 months to 1 year's practical Linux experience more...Win2000 Professional Managing Hardware Devices
...lly, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You will become acquainted with various input-output devices and with the configuration and troubleshooting of I/O devices, such as scanners. You will be able to create free space on your hard drive, using the Disk Cleanup tool or by compressing data. more...Win2000 Professional Enhanced Support for Hardware Devices
This course covers enhanced hardware support. You will become acquainted with the procedure for installing and configuring modems and network adapters, and you will learn to create calling cards and to configure such devices as faxes, digital video discs (DVD), and video adapters. Furthermore, this course introduces you to new hardware, such as cameras, and IrDA and Universal Serial Bus (USB) more...Win2000 Professional Optimizing System Performance
... offline files. In addition, you will learn to use System Monitor to optimize system performance by monitoring the system components: memory, disks, processors, networks, and applications. Finally, you will learn to resolve problems related to task scheduling and offline files. Related Exam: Microsoft Exam #070-210: Implementing and Administering Microsoft Windows 2000. The course addresses the more...Win2000 Server Managing File and Print Resources
...cept of securing data on a network, and you will learn to monitor access to files and folders, as well as to prevent unauthorized network and local access, using NT File System permissions. You will also learn to secure files by implementing Encrypting File System. In addition, you will look at troubleshooting Dfs and file accessibility problems. Finally, you will become familiar with more...Win2000 Server Configuring Storage Use
...k for storing data. Then, you will learn to configure and monitor a new feature of Windows 2000, disk quotas, for a single user or for multiple users. The RAID levels supported by Windows 2000 are also covered in this course. You will learn to implement mirrored and RAID-5 volumes to provide fault tolerance. Finally, this course will teach you to repair disk errors, fix bad sectors on the disk, more...Win2000 Server Implementing Local Security and Policies
...g the Security Configuration Tool Set, and teaches you to monitor violations of security policies. Next, the course explains the concept of managing local users and groups by using the Local Users and Groups snap-in on the Windows 2000 Server. You will learn to create new users and groups, add users to groups, remove users from groups, disable users, and assign passwords to users. Then, the more...Win2000 Server Sharing Resources Over the Internet
...ou will learn about securing information on a Web server, monitoring and administering a Web server, logging events to monitor access to files and folder The course addresses the training needs of system administrators, network designers, and IT consultants. This course also addresses the needs of IT professionals who want to become certified under the new Windows 2000 MCSE track. Completion of more...Win2000 Network Infrastructure Implementation Administering DNS
... a DNS server and DNS client computers, as well as how to monitor a DNS server and troubleshoot problems related to DNS servers and clients. The course also discusses the concept of zones that are used to store this information. You will learn how to add, remove, configure, and manage zones. Zone replication and zone transfer methods that are used to maintain the same information across servers more...Windows 2000 - Network Design Addressing and Naming Services
To provide an overview of DHCP, DNS, and WINS services in Windows 2000 and to analyze and design a requirement and implementation strategy using these services Students preparing for Microsoft exam 70-221; personnel in medium to very large computing environments that use the Windows 2000 network operating system more...Win2000 Server Managing Hardware Devices Drivers
...lly, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You will become acquainted with various input-output devices and with the configuration and troubleshooting of I/O devices, such as scanners. You will be able to create free space on your hard drive, using the Disk Cleanup tool or by compressing data. more...Exchange Server 2003 Computer Management
To demonstrate how to manage, monitor, and troubleshoot Exchange 2003 servers Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Exchange Server 2003; learners preparing for MCSA certification exams more...Managing and Monitoring Exchange 2000
...monitor messaging connectivity, client connectivity, server growth, and backup and recovery Students preparing for Microsoft certification in installing, configuring, and administering Microsoft Exchange 2000 Server; managers, IT consultants, analysts, network administrators, and support professionals who are responsible for implementing and supporting a messaging solution with Microsoft more...Monitoring Reporting and ISA Server Enterprise Edition
To describe the use of ISA Server in an enterprise and develop a strategy for monitoring ISA Server activity IT Professionals including web administrators, network administrators, and security administrators but not network architects more...Troubleshooting and Disaster Recovery of SharePoint 2003
To describe troubleshooting and the implementation of a disaster recovery strategy for SharePoint Portal Server 2003 Administrators who intend to deploy SharePoint Portal Server 2003 and SharePoint technologies; IT professionals who wish to gain knowledge of SharePoint products and technologies more...Microsoft SMS 2003 Distributing Software
To explain how to prepare, manage, and monitor software distribution Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Systems Management Server 2003 more...Data Management in Commerce Server 2000
To discuss data management in Commerce Server 2000 IT professionals who wish to use Commerce Server 2000 to implement and design e-commerce solutions; students preparing for Microsoft certification in the Designing and Implementing Solutions with Microsoft Commerce Server 2000 exam more...Monitoring and Reporting in ISA Server 2004
...monitoring options available in ISA Server 2004 IT professionals responsible for implementing network and perimeter security measures, including Internet firewalls, application layer filters, and screened networks; IT professionals responsible for implementing caching servers and additional mechanisms to protect public-facing Web servers; IT professionals who have a need to simplify ongoing more...Getting Started with Windows Server 2003
To familiarise students with Windows server 2003 MCSAs and MCSEs in Windows 2000, IS personnel, network administrators, helpdesk personnel, system administrators more...High-Availability Concepts and Monitoring in Microsoft Application Center 2000
... discuss high-availability concepts and to outline how to monitor Application Center 2000 Candidates preparing for the MCSE elective exam 70-232: Implementing and Maintaining Highly Available Web Solutions with Microsoft Windows 2000 Server Technologies and Microsoft Application Center 2000; IT professionals with experience administering and monitoring web servers; IT professionals familiar more...Administering BizTalk Server 2000
To administer and manage BizTalk Server 2000 IT professionals and administrators seeking to gain competency in the use of Microsoft BizTalk Server 2000; candidates for Microsoft exam 70-230: Designing and Implementing Solutions with Microsoft BizTalk Server 2000, Enterprise Edition more...Filesystem Mounting and Management
To configure Linux file systems for mounting and unmounting Students wishing to acquire the basic skills required as a Linux system administrator. more...Networking Fundamentals for Linux Administrators
To identify networking fundamentals in Linux Students wishing to acquire the basic skills required as a Linux system administrator more...Operating System Technologies Management and Troubleshooting
To explain the concepts and procedures required to manage a Windows operating system and locate and resolve common operating system problems Technical support personnel more...DB2 Design Administration I ver 4 x
Provides the knowledge for database administrators and designers who need to monitor and tune a DB2 database for maximum performance. Database administrators, analysts and systems designers. more...DB2 Design Administration II ver 4 x
Provides the knowledge for database administrators and designers who need to monitor and tune a DB2 database for maximum performance. Database administrators, analysts and systems designers. more...JES2 System Control I
This course covers the JES2 and MVS commands for controlling batch jobs, started tasks, and time-sharing users. Manipulating jobs in the queues and controlling JES2 initiators are also described. The course describes JES2 initiators, the commands used to control them, and how JES2 initiators select work from the execution queues. Also discussed are commands to change the class or priority of jobs more...JES2 System Control II
This course covers the JES2 and MVS commands for controlling batch jobs, started tasks, and time-sharing users. Manipulating jobs in the queues and controlling JES2 initiators are also described. The course describes JES2 initiators, the commands used to control them, and how JES2 initiators select work from the execution queues. Also discussed are commands to change the class or priority of jobs more...Security administration in Check Point Network Address Translation and Administration
To identify the reasons why network address translation (NAT) is used, differentiate between the types of NAT, and improve the performance of VPN-1/Firewall-1 through administrative tasks system administrators, security managers, network engineers, and consultants who manage Check Point NG VPN-1/FireWall-1 gateway deployments more...Introduction to Security in Networked Environments
To introduce the student to security concepts and threats to networks and data Network administrators, firewall administrators, systems administrators, application developers, and IT security officers more...Intrusion Detection and Response in Networked Environments
To describe how to detect and respond to network intruders Network administrators, firewall administrators, system administrators, application developers, and IT security officers more...Security Analysis and Auditing in Networked Environments
To discuss how to collect and utilize information on network intrusion attempts Network administrators, firewall administrators, system administrators, application developers, and IT security officers more...General Security Concepts
To introduce the key principles of security for the enterprise Network administrators, firewall administrators, system administrators, application developers, and IT security officers more...Monitoring and Managing IP Telephony Using Internal Server Tools
To demonstrate how to manage and monitor an IP telephony solution using internal server tools IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT) more...Monitoring IP Telephony
To recognize the tools of the IP telephony environment and how to maintain it, and monitor and troubleshoot the Cisco CallManager system IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT) more...Configuring Voice Interfaces
To configure router voice ports, identify how to monitor and troubleshoot voice ports, recognize factors affecting analog voice quality, and configure voice interface settings for optimal voice quality IT professionals responsible for preparing, configuring, and maintaining a voice and data network; candidates preparing for the Cisco Certified Voice Professional certification (CVOICE 642-432) more...VoIP Signaling and H 323 Call Control
To identify the role of signaling and call control in a VoIP network, configure H.323 gateways and gatekeepers, and identify the various commands used to monitor and troubleshoot H.323 IT professionals responsible for preparing, configuring, and maintaining a voice and data network; candidates preparing for the Cisco Certified Voice Professional certification (CVOICE 642-432) more...SIP MGCP and Call Control Comparison
To recognize how to configure, monitor, and troubleshoot SIP and MGCP on a Cisco router, and determine the best call control model for a network IT professionals responsible for preparing, configuring, and maintaining a voice and data network; candidates preparing for the Cisco Certified Voice Professional certification (CVOICE 642-432) more...Cisco ONT 1 0 Classification and Marking
To recognize how classification and marking are used to define a QoS service class, and configure and use NBAR for Cisco MQC class-based classification and marking operations Individuals preparing for the Cisco Certified Network Professional CCNP and the Cisco Certified Design Professional CCDP certifications; senior-level network support professionals, network administrators, network engineers, more...Cisco Router and Security Device Manager
To recognize how to install and configure SDM on a Cisco router The primary target includes network designers, network administrators, network engineers, and system engineers. more...Scalability and Performance in Oracle9i
To describe the scalability and performance enhancements available in an Oracle9i database Database operators, administrators, and developers interested in the new technical features and benefits of an Oracle9i database more...Tuning Database Structures in Oracle9i
To describe how to tune components of an Oracle9i database Anyone wishing to learn about Oracle9i database performance tuning more...Oracle 11i E-Business Suite Workflow Alerts and Daily Business Intelligence
To identify the key features of the Oracle Workflow architecture, to create alerts in 11i E-Business Suite, to recognize the benefits and characteristics of Daily Business Intelligence (DBI) and, given a scenario, run a report in a DBI environment Technical consultants on Oracle 11i implementation projects; IT professionals requiring an overview of Oracle 11i E-Business Suite more...Oracle 11i E-Business Suite Workflow Alerts and Daily Business Intelligence
To identify the key features of the Oracle Workflow architecture, to create alerts in 11i E-Business Suite, to recognize the benefits and characteristics of Daily Business Intelligence (DBI) and, given a scenario, run a report in a DBI environment Technical consultants on Oracle 11i implementation projects; IT professionals requiring an overview of Oracle 11i E-Business Suite more...Oracle 11i Roles Delegated Administration Registration and Auditing
To create roles, set up Delegated Administration, create registration processes for roles, run audit reports, monitor users, and enable the AuditTrail feature Technical consultants; functional implementers; system analysts and any individual who is responsible for implementing and managing the 11i E-Business Suite more...Oracle 11i Roles Delegated Administration Registration and Auditing
To create roles, set up Delegated Administration, create registration processes for roles, run audit reports, monitor users, and enable the AuditTrail feature Technical consultants; functional implementers; system analysts and any individual who is responsible for implementing and managing the 11i E-Business Suite more...Oracle 11i System Monitoring and Troubleshooting in OAM
To monitor and manage some of the system components of Oracle E-Business Suite, run some troubleshooting wizards, and use the Support Cart feature in Oracle Applications Manager (OAM) Technical consultants; functional implementers; system analysts and any individual who is responsible for implementing and managing the 11i E-Business Suite more...Oracle 11i System Monitoring and Troubleshooting in OAM
To monitor and manage some of the system components of Oracle E-Business Suite, run some troubleshooting wizards, and use the Support Cart feature in Oracle Applications Manager (OAM) Technical consultants; functional implementers; system analysts and any individual who is responsible for implementing and managing the 11i E-Business Suite more...Oracle Database 10g Oracle Net Services and Shared Servers Release 2
To provide an overview of Oracle Net Services and Shared Server Anyone wanting to learn about Oracle Database 10g database administration more...Oracle Database 10g Monitoring and Maintenance Release 2
To demonstrate how to control database performance and configure proactive database maintenance Anyone wanting to learn about Oracle Database 10g database administration more...Performing and Managing Backups in Oracle 10g
To outline the processes and considerations for using RMAN to perform and monitor backups Oracle database administrators and database operators more...Oracle Database 10g New Automatic Management Features
To identify the new automatic management and management infrastructure features of Oracle 10g Oracle 8i or 9i certified professionals who wish to upgrade to Oracle Database 10g certification; developers interested in the technical aspects of Oracle Database 10g more...Oracle Database 10g Performance Tuning Tuning Infrastructure
This course discusses the key concepts related to using the Automatic Workload Repository (AWR), the Automatic Database Diagnostic Monitor (ADDM), and Active Session History (ASH) reports. This course is designed for DBAs, database architects, support engineers, and technical consultants. more...Managing a DB2 UDB Server
To explain how to manage a DB2 UDB server Anyone wishing to gain knowledge of DB2 UDB; end users seeking advanced competence in DB2 UDB; candidates for IBM DB2 UDB V8.1 for Linux, Unix and Windows Database Administration certification, and those working towards IBM Certified Database Administrator more...SQL Server 2000 Replication
To describe how to implement the SQL 2000 replication models Database administrators, application developers, system administrators, and students preparing for Microsoft certification in installing, configuring, and administering Microsoft SQL Server 2000 Enterprise Edition more...Monitoring SQL Server 2000 Performance
To explain how to monitor SQL Server for optimal performance Database administrators, application developers, system administrators, and students preparing for Microsoft certification in installing, configuring, and administering Microsoft SQL Server 2000 Enterprise Edition more...Monitoring a DB2UDB
To explain how to monitor a DB2 UDB Anyone wishing to gain knowledge of DB2 UDB; end users seeking advanced competence in DB2 UDB; candidates for IBM DB2 UDB V8.1 for Linux, Unix and Windows Database Administration certification, and those working towards IBM Certified Database Administrator more...SAP Strategic Enterprise Management SEM
SAP Strategic Enterprise Management (SEM) shows what SAP SEM is, which business processes it covers, and which companies use it. The student will be introduced to the components of the SAP SEM System and their functions. The audience for this course includes students who need to learn how to use SAP Strategic Enterprise Management, members of project teams (organizational and conceptual phases). more...Norton AntiVirus 2005
In this course, you will be introduced to features and benefits of Norton AntiVirus 2005. You will learn about protecting your computer from viruses, worms, and Trojan Horses. In addition, you will learn about various options that can be specified to detect viruses and other potential risks in the instant messenger attachments, email messages, Internet downloads, and other files. The course is more...Project Management - Project Risk Management
In Project Management - Project Risk Management you will learn how to define identify and plan for risks that inevitably occur in projects. You will also learn two methods for analyzing project risk qualitative analysis and quantitative analysis. Finally you will learn constructive ways to respond to monitor and control risks to effectively manage the threats and opportunities that affect more...Oracle Application Server 10g - Advanced Administration II Part 4
This course covers how to monitor the OracleAS components and processes. It also covers tuning the various components of the OracleAS as well as backup and recovery of OracleAS. Finally it provides guidance on reconfiguring the OracleAS middle-tier components. more...Excellence in Service - Establishing Service Standards
In Excellence in Service: Establishing Service Standards you will learn how to identify customer expectations by evaluating the criteria customers use to assess the quality of your company's service. You will learn how to set develop and implement service standards. You will also understand the importance of surveying customers and incorporating their feedback into service standards. Finally you more...VLANs in Switched Networks
This module defines virtual local area networks more commonly known as VLANs which is an innovative technology that allows switches to logically segment networks. VLANs provide many important benefits such as security traffic and broadcast isolation administrative flexibility and network scalability. Lesson 1 provides an overview of VLAN technology available on both the Catalyst 1900 and 2950 more...QuickBooks Pro 2002 - II
The QuickBooks Pro 2002 - II course is the second course in the QuickBooks 2002 curriculum. This course describes the features of QuickBooks and enables the user to automate accounting tasks. It also enables the user to manage and monitor inventory effectively. Additionally it details the process of setting up an online bank account and performing online transactions. The course provides more...Managing Change: The Change Process
In a Managing Change: The Change Processa you will learn why change is important and what benefits it offers. You will learn why developing a change vision is important as well as the steps you can take to develop one. In addition you will learn what guidelines you can follow to communicate a change vision to your employees. By learning the four steps of the change process you will be able to more...CIW Internetworking Professional Part 5: IPv6
This is the last course in a five part series that provides instruction on the features and functions of IPv6. This course will begin with a comparison of IPv4 and IPv6. Students will learn to examine the IPv6 header and extension headers, as well as the IPv6 address architecture. This course covers IPv6 routing and security, reduced network management with IPv6, and transitioning to IPv6. more...SQL Server 7.0 Management Part II
This course provides the skills to database administrators managers and users so that they may take full advantage of SQL Server 7.0 features. It explains how to use the fundamental elements of Transact-SQL how to use the SELECT statement and how to monitor database performance. It also examines stored procedures and joins. Related Exam: Prepares users for both Microsoft Exams #070-028 more... | ||||||||||