From Serebra Learning Corporation
Linux Administration Part 1: Installation and Administration 
The third course in the
Linux Essentials series introduces the learner to basic system administration. It begins by covering
Linux system installation, the startup and shutdown processes, and system configuration. The course then teaches learners to install applications and manage users. It also examines system backup from an administrator's perspective. Finally, the course examines system
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IBM Lotus Domino Designer 6: Preparing Domino R4 Developers 
This is the second course of the series on the new features of
Domino 6. This course teaches how to manage
Web users and files. You will also learn how to control mail and about the
LDAP enhancements in Domino 6. Finally, you learn about performance optimization in Domino 6. This includes monitoring the server environment and the various methods used to improve performance.
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ITIL Service Level and Capacity Management 
IT service can be a balancing act. For example, organizations must achieve and maintain a balance between the quality of IT service given and received in a manner that is both customer focused and cost effective. Simultaneously, organizations need to provide the required capacity for data processing and storage, at the right time and in a cost effective way. The delivery and support of IT services
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Performance Metrics for an Inbound Call Center 
The call center environment typifies the active, fast pace of the business world. In this hectic environment, is there time to consider how things are being done? There should be. As the call center industry slowly transforms into a customer management industry, the impetus will be on call center managers to ensure customers receive the best service possible. But where do you look to analyze
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Managing Delivery 
...lestones to check on performance regularly, and implement monitoring and control systems. Keeping motivated and focused will also be a challenge, particularly if the project is lengthy and demanding. It is unlikely that everything will run smoothly. You may experience difficulties that push you to the limit. But all is not lost. The way that you handle problems will be the deciding factor as to
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Implementing Project Human Resource Management 
...essary human resources, developing team competencies, and monitoring performance to boost project performance. Project
Human Resource Management is concerned with acquiring, cultivating, and overseeing human resources on projects. This course focuses on the inputs, tools and techniques, and outputs of acquiring, developing, and managing a project team. Through interactive learning strategies
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Project Integration Executing and Completing a Project 
Project managers regularly face tough decisions about where to concentrate project resources when met with competing priorities and demands. Project integration management helps with these decisions by ensuring the proper coordination of project processes during project plan development and execution. Successful project managers use project integration management throughout the project life cycle
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Introduction to Project Process Groups and Initiating a Project 
In a relay race, the baton handoff from one runner to the next has a dual purpose. For the first runner, the handoff represents the end of his phase of the race. For the second runner, the handoff represents the beginning. The baton handoff is both a result and an input. In any project, there are many baton "handoffs" that must happen, making the whole project highly interactive. During this
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Project Management for Non-Project Managers Simulation 
The likelihood an employee will be elevated to a position of authority within a project team increases as the employee gains experience and tenure. Yet experience alone is seldom sufficient to guarantee a smooth transition. Success is dependent upon a number of management and leadership skills that potential project managers must quickly come to master if they hope to fulfill upper management's
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Monitoring Controlling and Closing Programs 
...Monitoring and controlling is an essential feature of program management, which allows you to ascertain the current benefit delivery status, ensure adequate resources are in place, and that changes are properly managed. Closing a program is a time for celebration. However, to be successful and ensure program benefits are achieved, monitoring, controlling, and closing processes must be followed.
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Continuous Performance Assessment 
This course shows you how to make performance appraisal a continuous process. The first stage of continuous performance assessment is planning. Appraisal must be linked to performance goals that matter, and these goals need to encompass both the organization and the individual before a performance plan can be agreed on by appraiser and appraisee. Even with conventional roles and relationships this
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Managing the Expert Understanding Experts 
Managing the
Expert:
Understanding Experts explains recruiting and retaining highly skilled professionals, developing their careers, and coaching the expert for success. It identifies the processes for overcoming burnout, setting career goals, and leading performance evaluation meetings with experts. The target audience for this series is managers, directors, and project leaders.
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Delivering 360-Degree Performance Feedback 
Are you familiar with how to give
360-degree performance feedback? Do you know how to make 360-degree feedback meaningful? The effective delivery of 360-degree performance feedback can make or break your performance review program. You can ensure that performance feedback is effective when you, or your company, use good interviewing techniques, conduct an effective performance interview, and
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Financial Risk Management 
Do you like to take risks or do you prefer to avoid them? Do you only take a risk if you know you will be compensated for it in the end? Everyone is exposed to risk at some time--it is unavoidable. Having the proper tools to deal with risk can save you money and help you avoid financial hardship. This course familiarizes you with the strategies and products used to manage corporate risk. You will
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Financial Analysis for Successful Marketing 
Whether you have a "head" for numbers, or a "dread" of numbers, no strategic marketing plan will be successful without a thorough financial analysis. The final course in this series takes a user-friendly, interactive approach to help you master the numbers game. You will analyze typical financial parameters associated with setting up a financial budget as part of an overall marketing strategy.
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Communication Skills and Project Management 
An essential element of management is the ability to effectively communicate with people. The capacity to successfully communicate in today's global economy is a pivotal element to the success of any organization. Managers need to be aware of emerging technologies and how these affect international communication. To meet an improvement project's specified goals and objectives, a manager must also
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Measurement Assessment and Metrics 
... manager. An effective manager is continuously gathering, monitoring, and analyzing information as it relates to organizational performance.This course explores data analysis techniques used to detect trends of projects and processes. It describes key concepts in statistical analysis and explains how data-gathering affects the people in an organization and vice versa. It is aligned with the
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Continual Quality Improvement 
...e examines the need to plan and implement measurement and monitoring activities to ensure that established quality characteristics are identified and continually improved. These activities, along with ongoing internal audits, provide data that is analyzed to guide both corrective and preventive improvements to an organization's work flow processes, products, and services. These guidelines also
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Web Server Concepts 
E-business defines the future of the organization today. Getting the right information to the right person at the right time defines success. The use of the
World Wide Web has tremendously increased in the recent times. The server technology plays an important role in the development of the World Wide Web. With the increasing use of the
Internet, there has been a significant increase in the use of
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Project Management Fundamentals 
Today, the competition in the business world has grown to an extent where you need to deliver the best products and services in order to sustain your business. To meet the demands of modern businesses, you need to prioritize the projects in hand, ensure smooth project execution, and develop quality products in the stipulated time and within the allocated budget. To achieve these goals, you must
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Software Project Management 
The
Software Project Management WBT is the final course in the
Software Engineering curriculum. This course is meant for professionals whose responsibilities include design, development, or management of software systems and who want to understand the basics of software project management. The course provides an introduction to the basic concepts of software project management. It examines the
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Win2000 Netwk Infra Design Internet Connection Infra 
...strategies of configuring
RIP for IP and
OSPF, along with monitoring and management strategies for IP routing. Finally, the course discusses the concepts and strategies of remote access and describes the various authentication protocols and the authentication methods, along with the benefits of integrating remote access with other networking services. The course addresses the training needs of
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Win2000 Netwk Infra Design Internet Connectivity Strat 
This course describes the need for, and the role of, connection sharing for a small network. It also describes the configuration of connection sharing to provide services of
DHCP,
DNS, and
WINS for a small private network, as well as the different functions performed by
NAT in a network. It further describes the different components of NAT routing protocol: translation components, the addressing
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Win2000 Server Monitoring and Optimizing 
...monitoring and optimizing system performance. Optimizing memory usage, monitoring, detecting, and resolving memory bottlenecks in a system, and creating logs and alerts to track system performance are all covered in this course. The course describes processor-related counters and explains the procedures for monitoring processor performance and detecting processor bottlenecks and for
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Win2000 Server Sharing Resources Over the Internet 
...ou will learn about securing information on a
Web server, monitoring and administering a Web server, logging events to monitor access to files and folder The course addresses the training needs of system administrators, network designers, and IT consultants. This course also addresses the needs of IT professionals who want to become certified under the new
Windows 2000 MCSE track. Completion of
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Microsoft SMS 2003 Maintaining SMS Systems 
To explain how to maintain
SMS systems
Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Systems Management Server 2003
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Microsoft SMS 2003 Managing Software Updates 
To demonstrate how to manage software updates
Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Systems Management Server 2003
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Monitoring and Reporting in ISA Server 2004 
...monitoring options available in
ISA Server 2004 IT professionals responsible for implementing network and perimeter security measures, including
Internet firewalls, application layer filters, and screened networks; IT professionals responsible for implementing caching servers and additional mechanisms to protect public-facing
Web servers; IT professionals who have a need to simplify ongoing
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Active Directory Sites Replication and Trusts 
To distinguish between
Active Directory sites, replication, and trusts, and identify how they are implemented and administered
Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Windows Server 2003 Active Directory; learners preparing for
MCSE certification exams
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OS 390 Designing DB2 Data Warehouse 
...ement, including security, data control and recovery, and monitoring the system. This course is written to OS/390 2.x and
DB2 Universal Dat Designed for managers and technical professionals who are implementing a data warehouse using
DB2. Technical professionals will find hints for designing and tuning DB2 in a data warehouse environment. Managers will be interested in the presentation of
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Cisco ONT 1 0 IP QoS and its Implementation 
To recognize converged network issues and how
QoS optimizes performance, its models and methods of implementation
Individuals preparing for the Cisco Certified Network Professional CCNP and the Cisco Certified Design Professional CCDP certifications; senior-level network support professionals, network administrators, network engineers, network managers, systems managers, or network designers
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Oracle 11i Concurrent Elements 
To submit and manage requests, create request groups and request sets, and identify the concepts and tools associated with concurrency and concurrency administration
Technical consultants; functional implementers; system analysts and any individual who is responsible for implementing and managing the
11i E-Business Suite more...
Oracle 11i Concurrent Elements 
To submit and manage requests, create request groups and request sets, and identify the concepts and tools associated with concurrency and concurrency administration
Technical consultants; functional implementers; system analysts and any individual who is responsible for implementing and managing the
11i E-Business Suite more...
Oracle Database 10g Performance Tuning Tools and Techniques 
This course provides an overview of the tuning methodology and performance monitoring. The course also covers common tuning problems and the goals and objectives of performance tuning. Finally, the course covers the tuning life cycle and the tuning methodology followed in the different phases of the tuning life cycle. This course is designed for
DBAs, database architects, support engineers, and
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Emergency Response 
This one-hour course provides information about planning for and responding to emergencies. The intent is to provide the learner with basic information on procedures that cover onsite emergencies such as an accidental release or spill of a hazardous chemical, fire emergencies, explosions, bomb threats, threats to security or personal injuries. The content in this course is designed to comply
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Fall Protection Awareness 
This one hour course is intended to provide employees who might be exposed to fall hazards the ability to recognize such hazards and the ability to minimize them. The content in this course is designed to comply with the intent of the applicable regulatory requirements. recognize common workplace fall hazards describe fall protection techniques used in general industry identify fall
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Hearing Conservation 
This one-hour training course will provide information to help you prevent noise-induced hearing loss. It will also explain the purpose and components of a hearing conservation program including the proper fitting, use, and care of hearing protectors. The content in this course is designed to comply with the intent of the applicable regulatory requirements. describe the effects of noise on
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Lead and Cadmium 
Failure to understand the dangers of cadmium and lead, and the correct practices that should be followed when working with them, can leave you exposed to long-term health risks. Lead and cadmium have a number of industrial applications. This course provides an understanding of the basic health effects, routes of entry, methods of compliance and prevention, and regulatory requirements for both
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Working with Microsoft Office Project 2007 
...is course also covers the steps for allocating resources, monitoring resource allocations, leveling resources, and assigning calendars. This course is designed for project managers, managers, supervisors, team leaders, or consultants who are actively involved in the project management activities as part of project teams and for whom project management is an integral part of their job profile.
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