From Serebra Learning Corporation
Microsoft Excel for Windows 95 Fundamentals 


This multimedia self-paced learning course will show how
Excel 95 can make everyday tasks simpler and less time consuming. The unique
Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Mastery tests at the end of each unit allow you to verify your understanding of key
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Microsoft Excel 2000 Fundamentals 
This course provides participants with the fundamental skills to use
Microsoft Excel 2000 on a daily basis in their workplace. At the completion of this course, students will learn how to create and save a new workbook; add and manipulate worksheets; enter and manipulate data in single and multiple cells; use formulas and functions; format workbooks, worksheets and cells; and change fonts and data
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Professional Assertiveness 
... business professional. This course will guide you as you move into a proactive, responsible, professional style. You'll learn methods to help you identify an appropriate assertive style and strategies to prepare you use that style. You'll also learn how to implement the assertive style in your work environment. You will learn how to develop your assertive communication technique by developing
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Win2000 Dir Serve Man Optimizing Active Dir Components 
...domain user accounts. Next, you will learn how to locate, move and control access to
Active Directory objects, as well as how to manage permission inheritance between Active Directory objects. This course also covers publishing network resources in Active Directory, delegating administrative control of Active Directory objects, and backing up and restoring Active Directory data. You will also
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Microsoft Excel 2000 Basic 
This highly interactive
CBT contains five units that cover basic
Excel skills. Through step-by-step instruction within a realistic simulation of
Microsoft Excel 2000, students learn how to build, edit, and format worksheets, and how to work with charts, formulas, and functions. Performance-based
Pre- and
Post-Assessments create a custom course path for each learner covering only the topics not yet
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Microsoft Excel 97 Basic 
This highly interactive
CBT contains five units that cover basic
Excel skills. Through step-by-step instruction within a realistic simulation of
Microsoft Excel 97, students learn how to build, edit, format, and manage worksheet and charts. Performance-based
Pre- and post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and
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Progressing through the Complex Sale 
High-value purchases impact across the whole organization. So it's not surprising that these buying decisions are made by those at the top. But getting to these decision-makers isn't easy, which is why selling at an executive level is a more complex operation that requires all the resources of the highly skilled salesperson. This course is directed at supplying those resources. Salespeople who are
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Presenting Your Proposition 
Even the most confident sales people can feel their self-assurance dissolve when required to make a formal sales presentation. This course is about giving you the confidence, not only to present, but also to get commitment from your customer. Demonstrating a structure that can be adapted to most situations, this course will equip you with the skills needed to deal with the most intimidating
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Negotiating to Mutual Benefit 
The key to being a skilled negotiator is understanding the difference between negotiating and giving money away. This course demonstrates the stages and rules that will gain you a win/win solution, and with it long-term business. If you follow the guidelines set out here, you will be able to handle customer strategies and still close the deal on terms that keep both your company and your customer
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From Executive-level Sale to Strategic Partnership 
Selling at an executive level doesn't stop when the contract is signed. To develop the business and prevent attack from the competition, major accounts need nurturing. This course illustrates how knowledge of various corporate cultures will give you a customer compatible approach that safeguards and maximizes your account revenue. Salespeople who sell at an executive level and obtain and maintain
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Preparing for the Executive-level Sale Simulation 
You are a regional account representative with
DME Corporation, a national direct mail service provider. Your company has recently made a large investment toward the goal of becoming a "one-stop" shop with its new
Fulfillment Division. You are charged with selling the new fulfillment service to your existing client base, as well as prospecting for new accounts. As you begin preparing to sell the
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Inbound Call Center Management Leadership 
...ll become aware that enhancing your leadership skills can move you closer to your goal of managing an efficient and team-oriented call center. By participating in this course, you are ensuring that your call center will receive the best management and leadership that you can provide. This series is targeted specifically for call center managers but would also be a valuable asset for call center
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Customer Satisfaction Analysis and Implementation 
What you get out of a well-designed customer satisfaction survey will depend largely on the power of the analytical tools you apply to the data and the effectiveness of actions taken based on the resulting information. Although the analysis itself is best conducted by your statistical team, you'll be able to use survey results more effectively if you understand how key analytical tools are
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Consulting with the External Client Simulation 
Modern corporations employ consultants for their experience, knowledge, and skills. The primary responsibility of these consultants is to facilitate decision making for senior management. To do this, external consultants gather information using proven techniques, analyze current business situations with specific diagnostic methods, and make recommendations based on those processes. In this
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Selecting Your Strategy Compromise to Move Forward 
...Move
Forward, is the ninth of eleven courses in this curriculum. After the completion of this course you will be able to identify the advantages and disadvantages of the compromise game, identify compromise tactics to achieve a satisfactory outcome, avoid compromise traps and pitfalls that can lead to an unsatisfactory outcome and recognize how to successfully compromise with your boss. The
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Assertiveness from the Inside Out 
...any of these questions. This course will guide you as you move into a more decisive, more effective professional style. You'll learn about methods that can help you build and strengthen your assertive style and strategies to prepare you to act more assertively. You'll also learn how to implement your new, assertive style as you negotiate with other professionals, develop teams and partnerships,
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Management Development for Technical Professionals 
... professional traits will be necessary when you make that move. In addition to the skills you have as a technical professional, you need to develop the skills of effective managers. This course will assist you in a self-assessment process that is essential to your efforts to become an effective manager. You will analyze the traits and skills you currently possess. Then you will determine which
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Coaching Skills 
...shing the present position of the coachee are you able to move forward. Additionally, the coach must control the conversation proactively, for example, knowing what questions to ask rather than providing answers. This course is for anyone in an organization who has a role in improving the performance of their co-workers, keeping in mind the fact coaching is not a top-down activity. Typically,
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Advancing Your Administrative Career 
...complishment. However, have you considered what your next move should be? This course will show you how to advance on the job by providing you with important information about having a professional image and a successful attitude. You will learn valuable leadership skills and methods for motivating others. You will gain essential problem solving skills and learn strategic guidelines for
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Lean Tools 
At its heart, being
Lean seeks to eliminate waste from the organization. By applying Lean tools and techniques, organizations can become more competitive, agile, and responsive to customer demands. This course highlights the implementation of Lean tools in the production and manufacturing environment. These tools have derived largely from the development of the
Toyota Production System (
TPS). In
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Inventory Management 
...move large quantities of product quickly to locations across the globe. Overnight delivery methods have drastically altered customers' expectations regarding delivery times. Lead times of four to six weeks are no longer acceptable. In light of these changes, effective
Inventory Management is no longer static- the emphasis is on movement, and quick response to changing market demands. Manager,
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Visual Basic 6 0 ActiveX COM Part I 
...ons from tested, standardized objects and components. The move to object-oriented or component software is one of the most prominent trends in the software industry. This course will show you how to rapidly create, debug, and deploy software objects and components. It will also explain how to build an application using
ActiveX components. An ActiveX component is a reusable piece of programming
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UNIX Files and Directories 
This course describes the
UNIX system of directories and files. It explains the structure of the UNIX hierarchical file system and how to access files and directories. It also presents the commands for copying, moving, removing, renaming, and backing up files in the directories, as well as the process for renaming, removing and backing up directories. Permission rights which are required for
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Basic COBOL 
This course provides a thorough foundation in
COBOL programming. It begins by describing COBOL, the format and source statements, the name and purpose of each division in the program, defining variables in
WORKING-STORAGE, creating paragraphs and executable statements in the
PROCEDURE DIVISION. PERFORM, GO and IF statements are covered. A first COBOL program is developed from start to finish.The
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Intermediate COBOL 
This course continues from the
Basic COBOL course and extends the student's knowledge of
COBOL programming in both volume and depth. The course begins by thoroughly describing the seven major sections within the
DATA DIVISION and the purpose of each. The student learns many of the more subtle ways to define and store data. All the major clauses available in a data description item are discussed
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WAN Components 
Upon completion of this
WestNet e-Learning module, you will understand the basic concepts and components used to move information from source to destination across a telecommunications network.
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How Computer Protocols Work 
This
WestNet e-Learning module introduces you to the basic terms and concepts that underlie all computer communication protocols. You will learn how protocols work, and how different protocols work together to move data across a network. This knowledge will become the foundation of your understanding of how computer networks function.
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VoIP Network Integration with Legacy Services 
This module focuses on how we interface legacy
PSTN services with an H.323 network. First, we trace the steps involved in setting up and tearing down an H.323 call. Next, we explore how we can translate
Signaling System 7 (
SS7) interswitch signaling into packetized network traffic, carrying such advanced call features as call forwarding, calling and called party identification information, and
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Computer Protocols and the OSI Model 
This
WestNet e-Learning module introduces you to the basic terms and concepts that underlie all computer communication protocols. You will learn how different protocols work together in a layered system to move data across a network.
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Configuring Cisco Catalyst Switch Operations 
To discuss and implement specific bridging and
VLAN Catalyst switch configurations, which provide for scalability, security, and enhanced management of the local area switched network
Network administrators responsible for implementing and managing small and medium-sized business networks; network technicians who install network devices in small business environments; Cisco channel resellers who
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WordPerfect Office 11 - WordPerfect 11 
WordPerfect 11 is a general-purpose word processing program that is used to create documents of all kinds. The
WordPerfect 11 course teaches the learner how to create and edit a document, focusing on how to select and move text, format and align text, and create bulleted and numbered lists. This course also teaches how to enhance documents with clipart images and how to proof and print documents.
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Business Contact Manager with Outlook 2007 
Microsoft
Outlook 2007 with
Business Contact Manager helps to save time and improve sales and marketing to ensure excellent customer service by providing customer and contact management in one central location. It allows you to easily manage all your contacts, customer information, and opportunities in one location making it easier to find and manage. It also allows you to create marketing
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Microsoft Word 97 Basic 
This highly interactive
CBT contains five units that cover basic
Word skills. Through step-by-step instruction within a realistic simulation of
Microsoft Word 97, students learn how to design, create, edit, and enhance documents. Performance-based
Pre- and
Post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and online glossary
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Microsoft Access 97 Intermediate 
This highly interactive
CBT contains three units that cover advanced
Access 97 skills. Through step-by-step instruction within a realistic simulation of
Microsoft Access, individuals learn how to create multiple task queries, develop form as and sub-forms, create complex reports, share access information with other office programs and create advanced queries. Performance-based
Pre- and
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Microsoft Outlook 98 Advanced 


The
Microsoft Outlook 98 Advanced course introduces you to additional features of
Outlook, which are not covered in the
Basic course, and which will help to enhance and broaden your information management skills. As you work through each unit in the course, you will learn how to work with a directory of contacts; create tasks on an electronic to-do list; track activities, times, and ideas in an
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Microsoft Word 2000 Basic 
This highly interactive
CBT contains five units that cover basic
Word skills. Through step-by-step instruction within a realistic simulation of
Microsoft Word 2000, students learn how to design, create, edit, and enhance documents. Performance-based
Pre- and
Post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and online
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Getting Started With Excel 2003 
The
Getting Started With Excel 2003WBT is the first course in the
Excel 2003 curriculum. It familiarizes the students with the fundamentals of Excel 2003. This course teaches the students how to create and manage workbooks and enter data, and edit data in an
Excel workbook. The course also teaches the user to apply various types of formatting and enhancements to data in a worksheet. This course is
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Adobe InDesign CS2 Beyond the Basics 
This course teaches concepts related to creating multipage documents and using master pages. In this course, you will learn how to add pages to a document, organize pages in a document, and create and apply master pages. You will also learn how to combine documents into a book and to create
Table of
Contents (
TOCs) and indexes. In addition, you will learn how to preflight and package a document,
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TCP/IP Protocols 
Upon completion of this
WestNet e-Learning module you will understand the details of the
Internet's primary protocols and how networks and devices use those protocols to establish reliable connections and move data across the worldwide network.
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E-Commerce 
This module begins by introducing the business principles that every e-commerce
Web site must consider. We then move on to explore the extensive invisible "back-end" systems that make online business possible. Finally we introduce some of the most important legal concepts and developments that affect the Web professional.
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ADA Advanced Topics 


In this course the student will review a number of essential
ADA 83 concepts and expand on them to include the changes that have been made in
ADA 9x. This course will revolve around the creation of a solution to a problem that will be stated at the beginning of the first module. Throughout the course, examples will be used that move the user toward the development and coding of an application to
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From 123-CBT Computer Based Training
NDS 8 0 Advanced Tools Diagnostics Part 2 

...e
Novell NDS environment. This course will cover how to remove a server, how to amend the properties of a server, how to verify process completion and synchronize replicas. Learn To Cover
NDS design guidelines, the concepts of a replica, and NDS operations. Cover the background processes and the steps for checking the completion of an operation. Audience The intended
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Exchange 2000 Server--Part 3 Administering 

...ur(s) Disable user access to
Instant Messaging (IM). Move Instant Messaging (IM) user accounts. Identify the features of system capacity monitoring. Monitor system performance. Create a mailbox-enabled user. Create a mail-enabled user. Create a mail-enabled group. Mailbox-enable existing users. Move a mailbox to a different server and mailbox store. Add an e-mail address. Modify
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GroupWise 5 5 Admin Part 2--Clients Post Offices 

...es of the
OFFILES directory. Identify the processes that move message components to the message store. Sequence the steps used to move items between the input and output queues. Identify the priority subdirectories within the
WPCSIN and
WPCSOUT directories. Identify the benefits of the guardian database. Match the access method to its determinant. Identify the effects of the client/server
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Windows 2000 Administration--Part 2 Groups Resource Mgmt 

...py files and folders within and between
NTFS partitions. Move files and folders within and between NTFS partitions. Identify the features of shared folders. Create shared folders. Identify the methods of modifying shared folders. Connect to a shared folder. Identify the features of administrative shared folders. Identify the issues involved in combining NTFS permissions with shared
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Oracle8 Database Administration - Manage Security 

Course Overview
This course is the last in a five-part series covering the database administration strategies and procedures provided in
Oracle8. In this course, participants will learn about the concepts and tasks associated with managing security.
L earn To:
Define and maintain the security domains for users in a given environment.
Define and maintain a named set of resources and
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C Programming - Part 3 

...r a set of statements are executed. Complete the code to move a file. Identify the code to perform I/O operations from standard devices by using disk file I/O functions. Enter the command line statement to execute the C program. Identify the code used to display the value of environment variables. Identify the advantages of using system calls in a C program. Identify the situation in
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NDS Design and Implementation Part 2 

...orm the steps to create partitions. Perform the steps to move container objects. Perform the steps to replicate a partition using
NDS Manager. Perform the steps to apply a
WAN network manager policy. Perform the steps for naming standards for the upper and lower
NDS tree layers. Perform the steps to construct Z.E.N. works objects. Perform the steps to construct client accessibility.
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Outlook 2000 Proficient User 

...resources.
Add more attendees to a scheduled meeting.
Remove attendees to a scheduled meeting.
Accept a meeting request.
Reschedule a meeting.
Cancel a meeting.
Identify the elements of the
Contacts interface.
Create a new contact.
Edit a contact.
Delete a contact.
Sorting contacts using field column headings in the table view.
Flag a contact for follow-up.
Track activities with
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Internet Explorer 5 0 Fundamentals 

...Web page by specifying a
Web address in the
Address bar.
Move between Web pages by using hyperlinks.
Navigate between
Web Pages that you had visited in the current session.
Access a previously visited Web page by using the
History pane.
Set up a Web page as a
Start page by using the Internet Options dialog box.
Customize the display of a Web page.
Create a desktop shortcut to the current
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Windows 2000 Dir Services Infrastructure--Part 2 Logical Structure 

... Identify the method for creating objects using scripts. Move an object within a domain. Identify the features of user accounts. Create a user account. Create a computer account. Identify the features of group types in
Active Directory. Identify the characteristics that determine the selection of group scopes in Active Directory. Create a group in Active Directory. Modify an existing
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Windows 2000 Dir Services Infrastructure--Part 3 Physical Structure 

...ify the features of site links. Create a new site link. Move server objects between sites. Identify the features of site link bridges. Create a new site link bridge. Create a connection object. Identify the guidelines for the placement of domain controllers. Identify the guidelines for the placement of global catalog servers. Create a global catalog server. Identify the guidelines for
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Object Analysis Design Design Implementation 

...teaches the student how to apply a development process to move a project from requirements capture through to implementation. It also teaches a number of object-to-relational mapping techniques.
L earn To:
How to apply a development process to move a project from requirements capture through to implementation
A number of object-to-relational mapping techniques.
C ontent
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Windows 2000 Professional Advanced User 

...nu.
Delete an application shortcut from the
Start menu.
Move entries in the Start menu.
Add a toolbar to the
Taskbar by using the Taskbar shortcut menu.
Remove a toolbar from the Taskbar by using the Taskbar shortcut menu.
Move a toolbar on the Taskbar by using the drag and drop method.
Unit 2:
Windows 2000: Advanced Features
Duration: 2 - 3 Hour(s)
Match the system tools
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Word 2000 Fundamentals 

...cation to another. Paste selected text into a document. Move text in a document. Paste the contents of the clipboard into a document. Highlight text. Rectify text. Navigate through a document by using the
Scroll Bar. Navigate through a document by using the
Document Map. Navigate through a document by using the
Edit menu title. Navigate through a document by using the
Select Browse more...
Excel 2000 Fundamentals 

... a worksheet. Copy a worksheet in an existing workbook. Move a worksheet to an existing workbook. Delete a workbook. Rename a worksheet. Navigate a worksheet. View multiple worksheets/workbooks simultaneously. Customize the display of a worksheet. Link two worksheets. Access the
Help system. Locate a solution to a problem by using the
Office Assistant. Identify the functions of the
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Excel 2000 Expert User 

...rge the changes from one workbook into another workbook. Move and copy data from one workbook to another. Paste attributes from one workbook to another. Link cells in separate workbooks. Open two linked workbooks. Unit 3:
Data Analysis and
Summary Duration: 2 - 3 Hour(s) Create a data map. Match the
Data Map toolbar buttons with their functions. Add a text label to a data map.
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