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From Contacts Plus
Get organized for peak performanceTime Management
Get organized for peak performancea Time Managementa
Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in customer service environment.
Program Duration: 2 days
Program Overview:
Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. This workshop will help you get a grip on your office space,
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Business Ethics for the Office
Business Ethics for the Office
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another.
This two days workshop will not provide you with
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Skills for Administrative Assistant
Skills for Administrative Assistant
Target Audience: All Staff in work environment.
Program Duration: 2 days
Program Overview:
Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we dona t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest
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The Art of Making Meetings Work
The Art of Making Meetings Work
Target Audience: Supervisors, seniors, & Team Leaders in work environment.
Program Duration: 2 days
Program Overview:
Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This two days program will be concerned with small working meetings; with groups that have a job to do requiring the energy, commitment,
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From SETTEC
Customer Service Excellence

A course designed for front office personnel and all staff dealing with customers to improve their ability to achieve customer satisfaction. This is an interactive course where the participants are expected to share their experiences and thoughts with the tutors. The course will include role playing session for each employee category to emphasize course objective.
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From Next Levels Consulting
Time Management Skills
Duration: 1 day
Description and Learning Objectives
Get organized for Peak Performance
Managing time effectively is an essential skill for todays professionals. It seems as if Time is shrinking: organizational change initiatives, an increasingly competitive market, technology overload, reduced staffing situations and a greater emphasis on faultless performance, and more! As the workplace
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ITIL V3 Foundation


Duration: 3 days
Description and Learning Objectives
The purpose of this course is to help you gain knowledge of the ITIL ® terminology, structure and basic concepts and to comprehend the core principles of ITIL ® practices for Service Management. The ITIL ® Foundation course is not intended to enable application of the ITIL ® practices for Service Management without further
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From Business Excellence Center - BEC
Lean Six SIgma Green Belt






Lean Six Sigma Green Belt
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Description: Process improvement Lean Six Sigma provides a competitive advantage. It is a technology for managing and improving business processes; which operate at the lowest cost; standardized; consistent with customer requirements; on time every time and with reliable quality.
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