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PowerPoint XP Comprehensive PowerPoint XP Comprehensive Microsoft DiscoverWare's Discover PowerPoint XP is an interactive productivity tool for users of Microsoft PowerPoint XP. PowerPoint XP builds on the presentation features of previous versions of the program to provide powerful tools for creating and sharing professional documents online and on the Web. Topics cover PowerPoint basics, creating presentations, working  more...

Office XP Proficient Office XP Proficient Microsoft The Office XP Proficient Suite includes the following: Access XP Proficient & Expert (ID#8872) Excel XP Proficient & Expert (ID#8873) Outlook XP Proficient & Expert (ID#8874) PowerPoint XP Comprehensive (ID#8875) Word XP Proficient & Expert (ID#8876) To review individual descriptions, please select the corresponding product ID number under Related Courses  more...

Office XP Expert Office XP Expert Microsoft The Office XP Expert Suite includes the following: Access XP Proficient & Expert (ID#8872) Excel XP Proficient & Expert (ID#8873) Outlook XP Proficient & Expert (ID#8874) PowerPoint XP Comprehensive (ID#8875) Word XP Proficient & Expert (ID#8876) To review individual descriptions, please select the corresponding product ID number under Related Courses below.  more...

Access 2002 Basic Access 2002: Basic Microsoft Lesson 1: The Access Interface & Database Objects Introduction Lesson Objectives About Databases Access Database Files Opening Access The Title Bar The Menu Bar The Ask A Question List Box The Database Toolbar The Task Pane Navigating Between Task Panes The Clipboard Task Pane The Basic & Advanced Search Task Panes Closing The Task Pane The Status  more...

Excel 2002 Basic Excel 2002: Basic Microsoft Lesson 1: The Excel 2002 Interface Introduction Lesson Objectives Opening Excel About Workbooks The Title Bar Menu Bar Overview Standard Toolbar Overview Formatting Toolbar Overview Displaying Other Toolbars Repositioning A Toolbar Docking A Toolbar Hiding A Toolbar Overview Of Task Panes Switching Between Task Panes Hiding The Task Pane Showing The  more...

Outlook 2002 Volume 1 and Volume 2 Outlook 2002: Volume 1 and Volume 2 Microsoft Outlook 2002 - Volume 1 Lesson 1: What is Outlook? Introduction Lesson Objectives Opening Outlook Outlook 2002 Components Outlook 2002 Components - Calendar Outlook 2002 Components - Contacts Outlook 2002 Components - Tasks Outlook 2002 Components - Notes Outlook 2002 Components - Deleted Items Microsoft Office Integration Internet  more...

Powerpoint 2002 Basic Powerpoint 2002: Basic Microsoft Lesson 1: The PowerPoint 2002 Interface Introduction Lesson Objectives Opening PowerPoint The Title Bar The Menu Bar The Standard & Formatting Toolbars The Slide Pane The Notes Pane The Slides View The Outline View Changing Views The Drawing Toolbar The Status Bar Overview Of Task Panes Switching Between Task Panes The Slide Layout Task Pane  more...

Word 2002 Basic Word 2002: Basic Microsoft Lesson 1: Touring The Word Window Introduction Lesson Objectives Opening Word 2002 The Title Bar Menu Bar Overview Standard Toolbar Overview Formatting Toolbar Overview Displaying Other Toolbars Repositioning A Toolbar Docking A Toolbar Hiding A Toolbar Overview Of Task Panes Switching Between Task Panes Showing & Hiding The Task Pane Horizontal Ruler  more...

Office XP Professional Suite of 17 Office XP Professional Suite of 17 Microsoft The Office XP Deluxe Professional Suite of 17 includes the following: Access 2002: Basic (ID#8933) Access 2002: Intermediate (ID#8932) Access 2002: Advanced(ID#8931) Excel 2002: Basic (ID#8936) Excel 2002: Intermediate (ID#8937) Excel 2002: Advanced (ID#8938) Outlook 2002: Volume 1 and Volume 2 (ID#8939) Powerpoint 2002: Basic (ID#8940)  more...

Office XP Professional Suite of 14 Office XP Professional Suite of 14 Microsoft The Office XP Professional Suite of 14 includes the following: Access 2002: Basic (ID#8933) Access 2002: Intermediate (ID#8932) Access 2002: Advanced(ID#8931) Excel 2002: Basic (ID#8936) Excel 2002: Intermediate (ID#8937) Excel 2002: Advanced (ID#8938) Outlook 2002: Volume 1 and Volume 2 (ID#8939) Powerpoint 2002: Basic (ID#8940) Powerpoint  more...

Administrative Professionals Common Administrative Support Tasks Administrative Professionals: Common Administrative Support Tasks When it comes to a typical day at the office for an administrative professional, each day's planned agenda can change on a whim. Whether it be unexpected meeting requests to juggle, a last-minute announcement the boss needs to communicate, or a sudden request from the boss that shifts priorities, the tasks performed in a  more...

Administrative Professionals Putting Your Best Foot Forward Administrative Professionals: Putting Your Best Foot Forward As an administrative professional, there are many skills and competencies you must master, ranging from organizational skills to technical aptitude. In order to be truly successful, though, you must also master other essential skills like the ability to gain the trust, respect, and admiration of your boss and colleagues. You must  more...

Accessing Exchange Server 2007 Remotely Accessing Exchange Server 2007 Remotely Microsoft Microsoft Certified Technology Specialist Exchange Server 2007, Configuration (Exam 70-236) Email is now one of the most critical business applications that people use on a daily basis. Because of this, it necessary for many people to access their email whether they are at the office, home or traveling abroad. Traditionally, people could only  more...

Implementing Microsoft Office SharePoint Server 2007 Implementing Microsoft Office SharePoint Server 2007 Microsoft To recognize how to plan, design, and deploy SharePoint 2007 in a corporate environment, and configure and manage sites, users, and groups  more...

Configuring Microsoft Office SharePoint Server 2007 Content Management Configuring Microsoft Office SharePoint Server 2007 Content Management Microsoft To configure and manage content connections and workflows in SharePoint 2007  more...

Configuring Microsoft Office SharePoint Server 2007 Business Forms Configuring Microsoft Office SharePoint Server 2007 Business Forms Microsoft To deploy Office Forms Server 2007, and configure and manage data connection files, Web Service proxy, and form templates  more...

Configuring Microsoft Office SharePoint Server 2007 Business Intelligence Configuring Microsoft Office SharePoint Server 2007 Business Intelligence Microsoft To configure and manage SharePoint 2007's business intelligence tools and services for access to business data  more...

Managing Microsoft Office SharePoint Server 2007 Administration Managing Microsoft Office SharePoint Server 2007 Administration Microsoft To configure and use SharePoint's administration and monitoring features  more...

Upgrading to Microsoft Office SharePoint Server 2007 Upgrading to Microsoft Office SharePoint Server 2007 Microsoft To plan and perform an upgrade to SharePoint 2007  more...

Resolving Issues with the Operating System and Office Applications Resolving Issues with the Operating System and Office Applications Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-272 Supporting Users & Troubleshooting Desktop Apps. on a Windows XP O/S To explain how to resolve issues with the operating system and Office applications  more...

Ergonomics in the Workplace Ergonomics in the Workplace This course is designed to provide the basic information needed to recognize and report musculoskeletal disorder (MSD) signs, symptoms, and risk factors. It addresses the key components of an Ergonomics Program and provides information to assist both employees and employers in minimizing the risk of developing work-related MSDs. This course applies to both office  more...

Discover Word 2007 Level 1 Discover Word 2007: Level 1 Microsoft Discover Word 2007 from Technology Skills is a rich, multimedia tool for users of Microsoft Word 2007. Word 2007 builds on the word processing features of previous versions of the software program to provide powerful tools for creating and sharing professional documents through a fresh and efficient new look. Topics cover word processing concepts, document  more...

Discover Powerpoint 2007 Level 1 Discover Powerpoint 2007: Level 1 Microsoft Discover PowerPoint 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft PowerPoint 2007. PowerPoint 2007 builds on the presentation features of previous versions of the software program to provide powerful tools for creating and sharing professional documents through a fresh and efficient new look. Topics cover  more...

Discover Outlook 2007 Level 3 Discover Outlook 2007: Level 3 Microsoft Discover Outlook 2007 from Technology Skills is a rich, multimedia tool for users of Microsoft Outlook 2007. Outlook 2007 is a desktop information management program that combines e-mail, scheduling features, task management, and contact management. Outlook 2007 also contains collaboration tools, so information can be shared more effectively.  more...

Discover Outlook 2007 Level 1 Discover Outlook 2007: Level 1 Microsoft Discover Outlook 2007 from Technology Skills is a rich, multimedia tool for users of Microsoft Outlook 2007. Outlook 2007 is a desktop information management program that combines e-mail, scheduling features, task management, and contact management. Outlook 2007 also contains collaboration tools, so information can be shared more effectively.  more...

Discover Access 2007 Level 1 Discover Access 2007: Level 1 Microsoft Discover Access 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Access 2007. Access 2007 builds on the database capabilities of previous versions of the software program to provide powerful tools that enable you to organize and manage database information as well as create your own custom applications. In Discover  more...

Discover Excel 2007 Level 3 Discover Excel 2007: Level 3 Microsoft Discover Excel 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Excel 2007. Excel 2007 builds on the spreadsheet capabilities of previous versions of the software program to provide powerful tools for creating and sharing professional worksheets through a fresh and efficient new look. Topics cover basic spreadsheet  more...

Discover Excel 2007 Level 2 Discover Excel 2007: Level 2 Microsoft Discover Excel 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Excel 2007. Excel 2007 builds on the spreadsheet capabilities of previous versions of the software program to provide powerful tools for creating and sharing professional worksheets through a fresh and efficient new look. Topics cover basic spreadsheet  more...

Discover Excel 2007 Level 1 Discover Excel 2007: Level 1 Microsoft Discover Excel 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Excel 2007. Excel 2007 builds on the spreadsheet capabilities of previous versions of the software program to provide powerful tools for creating and sharing professional worksheets through a fresh and efficient new look. Topics cover basic spreadsheet  more...

Advanced Customization with MS Project 2007 Advanced Customization with MS Project 2007 Microsoft With Microsoft Office Project 2007, project managers can define how project data is recorded, reported, and displayed, using customizable, built-in templates. They can also customize the interface by adding or removing tools from the application s default toolbars. And before project data is distributed, a project manager can format  more...

Tracking and Reporting Progress Tracking and Reporting Progress Microsoft Project stakeholders have a vested interest in the project's progress so information needs to be tracked, recorded, and reported. A project manager needs to decide on the information to be tracked, and how to track it. Microsoft Office Project 2007 helps a project manager by making this process easy. Baselines and interim plans, for example, create  more...

Specifying and Assigning Resources in Project 2007 Specifying and Assigning Resources in Project 2007 Microsoft In Microsoft Office Project 2007, people, equipment, and materials are collectively referred to as "resources." A large part of a project manager's responsibilities is managing these resources, whether that be assigning resource work times, leveling resources that are overallocated, and overseeing the budgeting and costs of  more...

Creating and Designing a Project Creating and Designing a Project Microsoft In the corporate world, the project is a fundamental building block. Each project in which a company engages is unique, and fulfills an individual or corporate goal. And each project comprises a series of related tasks that culminate in a project deliverable. Microsoft Office Project 2007 is a comprehensive tool for project managers responsible for  more...

Tailoring PRINCE2 reg to a Project Env PRINCE2 2009-aligned Tailoring PRINCE2® to a Project Env. (PRINCE2: 2009-aligned) PRINCE2 PRINCE2 : 2009 Foundation PRINCE2® Foundation By definition, not all projects are the same. One of the defining characteristics of a project is that it is unique. Each project has a different team, a different customer, and a different location. And typically each product is unique in some way as well. Projects  more...

Controlling Managing and Closing a Project PRINCE2 2009-aligned Controlling, Managing and Closing a Project (PRINCE2: 2009-aligned) PRINCE2 PRINCE2 : 2009 Foundation PRINCE2® Foundation In a project management system, processes are the foundation upon which every other aspect of the system stands. Processes provide a controlling structure for establishing what to do and when to do it. The bulk of the project work is done during the stage-related  more...

Working with Difficult People Dealing with Micromanagers Working with Difficult People: Dealing with Micromanagers Every office seems to have one a person who seems to need to control every aspect and every detail of any situation or project they're involved with. Whether the motivation comes from a desire to ensure success or simply a need to be the center of attention, micromanagers generally do more harm than good. This course introduces you to  more...

Working with Difficult People How to Work with Self-serving People Working with Difficult People: How to Work with Self-serving People Have you ever worked with someone who seems to have an ego the size of a car? Do you ever find yourself having to listen to someone else gossip about other office mates? Self-serving people try to make themselves the center of attention at the expense of others and their habits can be quite destructive. If you work with  more...

Common Features in Microsoft Office XP Common Features in Microsoft Office XP Microsoft To describe the common tools and features across Office XP applications  more...

New Features Review of Microsoft Office XP New Features Review of Microsoft Office XP Microsoft To outline the key new features contained in Microsoft Office XP  more...

Office XP for the Advanced User Office XP for the Advanced User Microsoft To provide an overview of the new features and feature enhancements in the following Microsoft Office XP applications - Access, Publisher, FrontPage, and SharePoint Team Services  more...

Sharing and Collaboration in Microsoft Office Enterprise 2007 Sharing and Collaboration in Microsoft Office Enterprise 2007 Microsoft To recognize the sharing and collaboration features of Microsoft Office 2007  more...

New and Enhanced Features for End-Users in Office XP New and Enhanced Features for End-Users in Office XP Microsoft To provide an overview of the new and enhanced features in the following Microsoft Office XP applications - Word, Excel, Outlook, and PowerPoint  more...

Microsoft Access 2007 and Microsoft Publisher 2007 Microsoft Access 2007 and Microsoft Publisher 2007 Microsoft To recognize the new features in Microsoft Access 2007 and Publisher 2007.  more...

New Features for End Users in Microsoft Office 2007 New Features for End Users in Microsoft Office 2007 Microsoft To recognize the new features for end users in Microsoft Office 2007  more...

Microsoft Office Excel PowerPoint and Outlook 2007 Microsoft Office Excel, PowerPoint, and Outlook 2007 Microsoft To use the new features of Microsoft Office Excel, PowerPoint, and Outlook 2007  more...

Microsoft Office 2003 New Applications Microsoft Office 2003: New Applications Microsoft To describe the new applications in Microsoft Office 2003  more...

Microsoft Office 2003 New Features for Outlook Users Microsoft Office 2003: New Features for Outlook Users Microsoft To describe new features of Microsoft Office Outlook 2003  more...

Introduction to Microsoft Office 2003 Introduction to Microsoft Office 2003 Microsoft To show how to open Office programs and use them to create files  more...

Formatting and Printing Files in Office 2003 Formatting and Printing Files in Office 2003 Microsoft To demonstrate how to format and add graphics to Office 2003 files  more...

Microsoft Office 2003 New Features for End Users Microsoft Office 2003: New Features for End Users Microsoft To describe new features of Microsoft Office Word, Excel, and PowerPoint 2003  more...

Microsoft Office 2003 New Features for Advanced Users Microsoft Office 2003: New Features for Advanced Users Microsoft To describe the new features of Microsoft Office Access, FrontPage, SharePoint Services, and Office Publisher 2003  more...

Conflict of Interest Simulation Conflict of Interest Simulation In this simulation experience, you will assume the role of an HR generalist assigned to a branch sales office for KTW Home Supplies, a major manufacturer of consumer home goods. As the simulation opens, you will be approached by a salesperson who wishes to speak to you confidentially regarding a possible conflict of interest that she has witnessed. The  more...

Managing Your E-mail Managing Your E-mail E-mail has had many positive effects on our lives, but it has also increased dramatically the volume of communication and the amount of information that the average office worker needs to process ever day. To stay on top of things, you must sort, file, respond to, or delete every e-mail that comes to you in the run of a business day. But how do you balance this  more...

Outlook XP Proficient Expert Outlook XP Proficient & Expert Microsoft DiscoverWare's Discover Outlook XP is an interactive productivity tool for users of Microsoft Outlook XP. Outlook XP is a desktop information management program that combines e-mail, scheduling features, task management, and contact management. Outlook XP also contains collaboration tools, so information can be shared more effectively. Outlook XP /  more...

Excel XP Proficient Expert Excel XP Proficient & Expert Microsoft DiscoverWare's Discover Excel XP is an interactive productivity tool for users of Microsoft Excel XP. Excel XP builds on the spreadsheet capabilities of previous versions of the program to provide powerful tools for creating and sharing professional worksheets online and on the Web. Topics cover basic spreadsheet concepts, workbook and file management,  more...

Cisco CVOICE 8 0 Cisco Unified Communication Manager Cisco CVOICE 8.0: Cisco Unified Communication Manager Cisco CCNP Voice (formerly known as CCVP) 642-437 Implementing Ciso Voice Communications and QoS v8.0 (CVOICE v8.0) Cisco Unified Communications Manager Express provides call processing for Cisco Unified IP phones for small-office or branch-office environments. It enables the large portfolio of Cisco integrated services routers to deliver  more...

Facilitative Tools and Formats Offering Options Facilitative Tools and Formats: Offering Options Looking for some alternatives to the standard work group format? Need to take a different approach to getting a problem resolved? Want to hold a meeting and no one's in the office? If any of these situations sound familiar, this course will provide you with some choices to meet your needs. In this course, you will explore alternatives to the  more...

Office Safety Office Safety This course is designed to cover hazards that may be encountered when working in administrative areas. These areas of concern are ergonomic stress, hazard communication, bloodborne pathogens, and electrical safety. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify office noise  more...

Office Ergonomics Office Ergonomics This one-hour course is designed to provide the basic information needed to recognize and report musculoskeletal disorder (MSD) signs, symptoms, and risk factors. It addresses the key components of an ergonomics program and also provides information to assist both employees and employers in minimizing the risk of developing work-related MSDs. This course applies to  more...

Introduction to Industrial Hygiene Introduction to Industrial Hygiene All employees should expect to work in as safe an environment as possible, whether they work in an office building, a factory, or a nuclear power plant. Since ancient times, medical professionals, social activists, and philosophers have observed and written about the various dangers associated with the work people do. In modern times, governments and  more...

Social Responsibility in Corporations Social Responsibility in Corporations An organization's ethical responsibilities don't end at the door of the factory or office building. Companies are citizens of the communities where they do business. Every organization bears social obligations to the community that provides the environment for the organization's existence and growth. This course explores an organization's ethical  more...

Introduction to Access Management Introduction to Access Management ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam You probably wouldn't leave the keys to your car, house, or office lying around for anyone to grab and use as they please. The same attention you give to protecting your physical valuables should be considered when protecting the confidentiality,  more...

Project Organization Planning Risk PRINCE2 2009-aligned Project Organization, Planning & Risk (PRINCE2: 2009-aligned) PRINCE2 PRINCE2 : 2009 Foundation PRINCE2® Foundation An effective project management methodology requires a foundation of core themes that allow Project Managers, Project Boards and project team members to organize and control the project management process. These themes are the building blocks of good project management. The  more...

Project Quality Change Progress PRINCE2 2009-aligned Project Quality, Change & Progress (PRINCE2: 2009-aligned) PRINCE2 PRINCE2 : 2009 Foundation PRINCE2® Foundation This course introduces three of the themes of a PRINCE2: 2009-aligned project: Quality, Change and Progress. PRINCE2 is recognized as an international standard for process-based project management. It is the standard method for project management in the UK. This course is  more...

Starting Up Initiating Directing a Project PRINCE2 2009-aligned Starting Up, Initiating & Directing a Project (PRINCE2: 2009-aligned) PRINCE2 PRINCE2 : 2009 Foundation PRINCE2® Foundation Every good system is based on a framework or architecture that governs its progression from start-up through pulling together all the sub-systems that work together to achieve a desired result. The PRINCE2 project management system is no exception. Its framework  more...

Overview of Project Mgmt PRINCE2 2009-aligned Overview of Project Mgmt. (PRINCE2: 2009-aligned) PRINCE2 PRINCE2 : 2009 Foundation PRINCE2® Foundation Project-based operations have become a key factor in today's business world. The importance of choosing a well planned and proven method for managing projects is a challenge for organizations across the board. If you think about it, almost every work effort is a project, from  more...

Communication Strategies for the Remote Employee Communication Strategies for the Remote Employee With the trend toward telecommuting on the rise in many sectors, employees are faced with the growing challenges of working and communicating in virtual offices. Virtual offices can span countries and continents, and effective communication skills are not only important, but are the very key to telecommuters' success and their ability to move  more...

Maximizing Productivity as a Remote Employee Maximizing Productivity as a Remote Employee Telecommuting is a widely adopted work arrangement. Globalization, work-life balance, and even green business or environmental concerns have exponentially increased the number of telecommuters and remote workers. Individuals and employers have a number of things to consider when deciding whether working remotely is possible, necessary, or desired.  more...

MS Word for MAC 2011 Getting Started MS Word for MAC 2011: Getting Started Microsoft Word for Mac 2011 is the newest version of Microsoft's word processing tool for the Mac platform. It offers a streamlined interface and features that allow you to create attractive and engaging documents. The ribbon, which is unique to Microsoft Office, organizes Word's many features into related tabs and makes it easier to quickly access those  more...

Searching Data Using MOSS 2007 Searching Data Using MOSS 2007 Microsoft Microsoft Certified Technology Specialist SharePoint 2007, Application Development (Exam 70-542) The ability to search data is a crucial component of any enterprise application, and Microsoft Office SharePoint Server 2007 provides features to enable this ability. This course describes how to use the Search Service provided by MOSS 2007, including how  more...

Targeting Customizing with MOSS 2007 Targeting & Customizing with MOSS 2007 Microsoft Microsoft Certified Technology Specialist SharePoint 2007, Application Development (Exam 70-542) Microsoft Office SharePoint Server 2007 provides you with many features and functions that you can use to customize content for users. This course describes how to use MOSS to target content and customize functionality for users. Specifically, it  more...

MS OFFICE SHAREPOINT SERVER 2007 APPLICATION DEVELOPMENT MS OFFICE SHAREPOINT SERVER 2007: APPLICATION DEVELOPMENT Microsoft Microsoft Certified Technology Specialist SharePoint 2007, Application Development (Exam 70-542)  more...

Application Platform Services within MOSS 2007 Application Platform Services within MOSS 2007 Microsoft Microsoft Certified Technology Specialist SharePoint 2007, Application Development (Exam 70-542) Microsoft Office SharePoint Server 2007 provides access to application platform services through the use of Office InfoPath 2007 and InfoPath Forms Services. This course provides an overview of these services and describes how to utilize  more...

Creating Business Intelligence Solutions with MOSS 2007 Creating Business Intelligence Solutions with MOSS 2007 Microsoft Microsoft Certified Technology Specialist SharePoint 2007, Application Development (Exam 70-542) Microsoft Office SharePoint Server 2007 provides developers with the ability to create intelligent business solutions. This course provides an overview of the features that accomplish this and specifically how to use them to  more...

Integrating Business Data Using MOSS 2007 Integrating Business Data Using MOSS 2007 Microsoft Microsoft Certified Technology Specialist SharePoint 2007, Application Development (Exam 70-542) Microsoft Office SharePoint Server 2007 includes features that allow developers to integrate business data into their applications. This course provides an overview of those features and how to use them to create Line of Business LOB systems  more...

Managing Enterprise Content with MOSS 2007 Managing Enterprise Content with MOSS 2007 Microsoft Microsoft Certified Technology Specialist SharePoint 2007, Application Development (Exam 70-542) Microsoft Office SharePoint Server 2007 is a web application server platform with integrated content and workflow management, collaboration and communications capabilities and is a direct upgrade to Microsoft SharePoint Portal Server 2003. This  more...

A Practical App 2009 Maintaining Networks A Practical App. 2009: Maintaining Networks CompTIA CompTIA A 2009 220-702 CompTIA A Practical Application Understanding the methods that computers and network devices use to talk to one another is essential knowledge for IT technicians to have in order to configure and troubleshoot networked environments. This course examines TCP/IP, connectivity and networking issues, connection types,  more...

CompTIA Security 2008 Messaging User Role Security CompTIA Security 2008: Messaging, User & Role Security CompTIA SY0-201 CompTIA Security 2008 Edition E-mail and instant messaging have taken over from snail mail, memos, and even to a large extent from phone conversations in modern office environments. The challenge is to ensure that these forms of communication are secure, readily accessible, and that the identity of both parties involved  more...

Administrative Professionals Representing Your Boss Administrative Professionals: Representing Your Boss As an administrative support professional, every interaction you have with others leaves an impression of not only yourself but of your boss. The ability to represent your boss in a positive and professional light is essential to both your own and your boss's success. This course covers the skills you need to be successful as an  more...

Overview of SAP Solutions Overview of SAP Solutions SAP SAP provides software systems to automate and integrate business operations across a wide range of activities from the front office to the back office, the field, and the factory floor. Large, integrated systems like SAP are commonly known as ERP (Enterprise Resource Planning) solutions. SAP has a range of ERP solutions which will help to integrate your business  more...

SharePoint 2010 New Features for End Users SharePoint 2010: New Features for End Users Microsoft Microsoft SharePoint Server 2010 contains a number of new features and enhancements specifically geared at improving the end user experience. These include enhanced remote file-editing capabilities using Web Apps and mobile devices, improvements to team sites, and enhancements in social computing. This course explores the SharePoint  more...

Using SharePoint 2010 with Office 2010 Using SharePoint 2010 with Office 2010 Microsoft SharePoint 2010 offers a wide variety of exciting Office integration, file synchronization, collaboration, and social computing features. This course explores the ways in which Office 2010 and SharePoint are integrated with one another. It also explores working with Office Web Apps so you can view and edit Office files in a browser window. In  more...

Client Access in Exchange Server 2010 Client Access in Exchange Server 2010 Microsoft Microsoft Certified Technology Specialist Exchange Server 2010, Configuration (Exam 70-662) As e-mail is now one of the most common forms of business communication, it is necessary for many people to access their e-mail whether they are at the office, home or traveling abroad. Traditionally, people could only access e-mail remotely through a  more...

Managing computers Devices Updates in System Center Essentials 2010 Managing computers, Devices & Updates in System Center Essentials 2010 Microsoft System Center Essentials 2010 allows network administrators to manage computers and devices in midsize IT environments by allowing them to deploy updates and software packages based on specific computer needs. Essentials allows the creation of specific computer groups, and then creates and deploys updates from  more...

MS OFFICE BEGINNING WORD FOR MAC 2011 MS OFFICE: BEGINNING WORD FOR MAC 2011 Microsoft  more...

MICROSOFT OFFICE SHAREPOINT SERVER 2007 ADMINISTRATION MICROSOFT OFFICE SHAREPOINT SERVER 2007 ADMINISTRATION Microsoft  more...

MICROSOFT OFFICE 2003 NEW FEATURES MICROSOFT OFFICE 2003: NEW FEATURES Microsoft  more...

MICROSOFT OFFICE 2003 GETTING STARTED MICROSOFT OFFICE 2003: GETTING STARTED Microsoft  more...

MICROSOFT OFFICE 2007 NEW FEATURES MICROSOFT OFFICE 2007: NEW FEATURES Microsoft  more...

MICROSOFT OFFICE XP FEATURES MICROSOFT OFFICE XP: FEATURES Microsoft  more...

MICROSOFT OFFICE 2000 MICROSOFT OFFICE 2000 Microsoft  more...

Getting Started with Word 2003 Getting Started with Word 2003 Microsoft To provide a basic introduction to Word 2003 and the features and tools used for creating and navigating documents in Word  more...

Working with text and paragraphs in Word 2003 Working with text and paragraphs in Word 2003 Microsoft To demonstrate how to format text and organize paragraphs in Word  more...

Structuring editing saving and opening documents in Word 2003 Structuring, editing, saving, and opening documents in Word 2003 Microsoft To demonstrate how to structure, edit, save, and open documents in Word  more...

Printing Help and Automated Formatting in Word 2003 Printing, Help, and Automated Formatting in Word 2003 Microsoft To describe how to use the Print, Help, and automated formatting features in Word  more...

Working with Documents in Word 2003 Working with Documents in Word 2003 Microsoft To provide an overview of the document formatting, navigation, and recovery features in Word 2003  more...

Working with Tables and Media Features in Word 2003 Working with Tables and Media Features in Word 2003 Microsoft To describe tables and media features in Word 2003  more...

Advanced Formatting in Word 2003 Advanced Formatting in Word 2003 Microsoft To provide a detailed overview of the advanced page formatting features in Word 2003  more...

Advanced Document Navigation in Word 2003 Advanced Document Navigation in Word 2003 Microsoft To demonstrate the advanced document navigation features in Word 2003  more...

Advanced Data Manipulation Features in Word 2003 Advanced Data Manipulation Features in Word 2003 Microsoft To provide a detailed overview of the tools available for advanced data manipulation in Word 2003  more...

Using Tables Charts and Graphics in Word 2003 Using Tables, Charts, and Graphics in Word 2003 Microsoft To provide a detailed overview of using tables, charts, and graphics  more...

Advanced Document Features in Word 2003 Advanced Document Features in Word 2003 Microsoft To provide a detailed overview of the advanced document features available for use in Word 2003  more...

Collaborative Features in Word 2003 Collaborative Features in Word 2003 Microsoft To provide a detailed overview of the collaborative features in Word 2003  more...

Basic Features of Excel 2003 Basic Features of Excel 2003 Microsoft To provide an overview of the basic features of Excel 2003  more...

Printing and Collaborating in Excel 2003 Printing and Collaborating in Excel 2003 Microsoft To demonstrate the printing and collaboration features in Excel 2003  more...

Excel 2003 Formulas and Functions Excel 2003 Formulas and Functions Microsoft To provide an overview of the calculation features in Excel 2003  more...

Formatting Data in Excel 2003 Formatting Data in Excel 2003 Microsoft To demonstrate how to format worksheets in Excel 2003  more...

Excel 2003 Chart and Multimedia Features Excel 2003 Chart and Multimedia Features Microsoft To demonstrate the chart, graphical, and web features in Excel 2003  more...

Advanced Customization in Excel 2003 Advanced Customization in Excel 2003 Microsoft To demonstrate how to customize Excel workbooks and the Excel 2003 application  more...

Advanced formatting in Excel 2003 Advanced formatting in Excel 2003 Microsoft To demonstrate how to apply advanced formatting in Excel 2003  more...

Advanced Data Management in Excel 2003 Advanced Data Management in Excel 2003 Microsoft To provide an overview of the advanced data management and organizational features in Excel 2003  more...

Advanced Data Analysis in Excel 2003 Advanced Data Analysis in Excel 2003 Microsoft To provide an overview of the advanced data manipulation and analysis features in Excel 2003  more...

Advanced Validation and Collaboration in Excel 2003 Advanced Validation and Collaboration in Excel 2003 Microsoft To identify the advanced data validation and collaboration features in Excel 2003  more...

Advanced Data Exchange in Excel 2003 Advanced Data Exchange in Excel 2003 Microsoft To describe how to use Excel 2003 to share data between people, applications, and on the Web  more...

Creating Basic Presentations using PowerPoint 2003 Creating Basic Presentations using PowerPoint 2003 Microsoft To explain how to create basic presentations using PowerPoint 2003  more...

Slide Layout and Design in PowerPoint 2003 Slide Layout and Design in PowerPoint 2003 Microsoft To demonstrate how to modify slide layout and design in PowerPoint 2003 presentations  more...

Using Visuals in PowerPoint 2003 Presentations Using Visuals in PowerPoint 2003 Presentations Microsoft To describe how to add visuals to PowerPoint 2003 presentations  more...

Finalizing PowerPoint 2003 Presentations Finalizing PowerPoint 2003 Presentations Microsoft To finalize and distribute PowerPoint 2003 presentations  more...

Customizing PowerPoint 2003 Presentations Customizing PowerPoint 2003 Presentations Microsoft To describe how to customize PowerPoint 2003 presentations  more...

Preparing PowerPoint 2003 Presentations for Effective Delivery Preparing PowerPoint 2003 Presentations for Effective Delivery Microsoft To describe how to add slide timings and transitions, action buttons, and hyperlinks to PowerPoint 2003 presentations  more...

Running Broadcasting and Reviewing PowerPoint 2003 Presentations Running, Broadcasting, and Reviewing PowerPoint 2003 Presentations Microsoft To describe how to run an effective PowerPoint 2003 presentation and explain how to broadcast and collaborate on presentations  more...

Settings Customization and Office 2003 Integration with PowerPoint 2003 Settings, Customization, and Office 2003 Integration with PowerPoint 2003 Microsoft To describe how to customize PowerPoint 2003 toolbars, menus, and options, create and run macros, and integrate PowerPoint 2003 with other Microsoft Office 2003 applications  more...

Getting Started with Access 2003 Getting Started with Access 2003 Microsoft To create and navigate an Access 2003 database  more...

Basic Access 2003 Tables Basic Access 2003 Tables Microsoft To create and modify tables in Access 2003  more...

Basic Access 2003 Forms Basic Access 2003 Forms Microsoft To create and modify forms in Access 2003  more...

Using Queries and Reports in Access 2003 Using Queries and Reports in Access 2003 Microsoft To create and modify queries and reports in Access 2003  more...

Personalizing and Maintaining Access 2003 Personalizing and Maintaining Access 2003 Microsoft To personalize the Access 2003 environment and maintain databases  more...

Enhancing Tables Forms and Reports in Access 2003 Enhancing Tables, Forms, and Reports in Access 2003 Microsoft To implement advanced techniques for tables, forms, and reports  more...

Advanced Querying in Access 2003 Advanced Querying in Access 2003 Microsoft To use advanced queries such as joins, parameter, action, and SQL queries  more...

Working with Data and Presentation in Access 2003 Working with Data and Presentation in Access 2003 Microsoft To use PivotTables, PivotCharts, and other applications to present and handle database data  more...

Access 2003 and the Web Access 2003 and the Web Microsoft To make Access databases use web resources with hyperlinks and data access pages  more...

Access 2003 Programmability Access 2003 Programmability Microsoft To use macros and Visual Basic for Applications to add interactivity to database objects  more...

Database Administration in Access 2003 Database Administration in Access 2003 Microsoft To implement methods of securing, sharing, replicating, and optimizing the performance of Access 2003 databases  more...

Sending and Receiving Messages in Outlook 2003 Sending and Receiving Messages in Outlook 2003 Microsoft To demonstrate how to send and receive messages in Outlook 2003  more...

Formatting and Managing Messages in Outlook 2003 Formatting and Managing Messages in Outlook 2003 Microsoft To demonstrate how to format and manage messages in Outlook 2003  more...

Scheduling Events Appointments and Meetings in Outlook 2003 Scheduling Events, Appointments, and Meetings in Outlook 2003 Microsoft To demonstrate how events, appointments, and meetings are scheduled in Outlook 2003  more...

Using Task Lists Contact Lists and Notes in Outlook 2003 Using Task Lists, Contact Lists, and Notes in Outlook 2003 Microsoft To demonstrate how to use task lists, contact lists, and notes in Outlook 2003  more...

Customizing E-mail Views Navigation and E-mail Accounts in Outlook 2003 Customizing E-mail, Views, Navigation, and E-mail Accounts in Outlook 2003 Microsoft To demonstrate how to customize e-mail, views, and navigation and configure additional e-mail accounts in Outlook 2003  more...

Tracking Categorizing Searching and Printing in Outlook 2003 Tracking, Categorizing, Searching, and Printing in Outlook 2003 Microsoft To demonstrate how to track, categorize, search, and print items in Outlook 2003  more...

Configuring Rules Alerts and Junk Mail Settings in Outlook 2003 Configuring Rules, Alerts, and Junk Mail Settings in Outlook 2003 Microsoft To demonstrate how to organize, manage, and prioritize data using rules, alerts, and the Junk E-mail Filter in Outlook 2003  more...

Sharing Folders Schedules and Contacts and Using SharePoint Data in Outlook 20 Sharing Folders, Schedules, and Contacts and Using SharePoint Data in Outlook 20 Microsoft To demonstrate the information sharing and collaboration capabilities of Outlook 2003  more...

Data Security in Outlook 2003 Data Security in Outlook 2003 Microsoft To demonstrate the data security features in Outlook 2003  more...

Archiving and Storing Data and Using IRM in Outlook 2003 Archiving and Storing Data, and Using IRM in Outlook 2003 Microsoft To demonstrate how to back up and manage data in Personal Folders files, and to use Information Rights Management to control data communication in Outlook 2003  more...

Working in Outlook 2003 from Multiple Locations Working in Outlook 2003 from Multiple Locations Microsoft To demonstrate how to work remotely, work offline, and work in Cached Exchange mode in Outlook 2003  more...

Newsreaders Online Meetings Instant Messaging and Faxing Information in Outlo Newsreaders, Online Meetings, Instant Messaging, and Faxing Information in Outlo Microsoft To demonstrate how to configure and use newsreaders, online meetings, instant messaging, and Internet faxing in Outlook 2003  more...

Customizing Toolbars and Commands and Creating Forms in Outlook 2003 Customizing Toolbars and Commands and Creating Forms in Outlook 2003 Microsoft To demonstrate how to customize toolbars and commands, and to build and manage custom forms in Outlook 2003  more...

Outlook 2003 and Business Contact Manager Outlook 2003 and Business Contact Manager Microsoft To demonstrate how to use Outlook 2003 with Business Contact Manager  more...

Creating Diagrams with Visio 2003 Creating Diagrams with Visio 2003 Microsoft To introduce Visio 2003 and its features and demonstrate how to use it to create diagrams  more...

Developing Diagrams with Visio 2003 Developing Diagrams with Visio 2003 Microsoft To demonstrate how to add and modify text and shapes  more...

Visio 2003 and Other Programs Visio 2003 and Other Programs Microsoft To demonstrate how you can use Visio 2003 with other programs  more...

Getting Started with Publisher 2003 Getting Started with Publisher 2003 Microsoft To provide a basic introduction to Publisher 2003 and the features and tools used for creating publications in Publisher, and to demonstrate the options for getting help as you work  more...

Working with Text Boxes Text and Tables in Publisher 2003 Working with Text Boxes, Text, and Tables in Publisher 2003 Microsoft To demonstrate how to work with text boxes, text, and tables in Publisher 2003  more...

Printing and Working with Graphics and Objects in Publisher 2003 Printing and Working with Graphics and Objects in Publisher 2003 Microsoft To provide an overview of printing, inserting, and modifying graphics and objects in Publisher 2003  more...

Working with E-mail and Web Sites in Publisher 2003 Working with E-mail and Web Sites in Publisher 2003 Microsoft To provide an overview of how to create e-mail publications and web sites in Publisher 2003  more...

Working with Mail and Catalog Merges in Publisher 2003 Working with Mail and Catalog Merges in Publisher 2003 Microsoft To provide an overview of mail and catalog merges in Publisher 2003  more...

Advanced Design Techniques and Printing with Publisher 2003 Advanced Design Techniques and Printing with Publisher 2003 Microsoft To provide an overview of advanced design techniques and printing in Publisher 2003  more...

MICROSOFT OFFICE 2003 MICROSOFT OFFICE 2003 Microsoft  more...

MICROSOFT OFFICE 2007 MICROSOFT OFFICE 2007 Microsoft  more...

Getting Started with Word 2007 Getting Started with Word 2007 Microsoft With Office Word 2007, Microsoft introduces some of the most significant changes to Word in years. Most notable is the new intuitive user interface which replaces the traditional menus and toolbars, featuring the Ribbon , the Quick Access toolbar, and the Mini Toolbar as well as a new Office button which replaces the File menu. This course provides an  more...

Working with Text and Paragraphs in Word 2007 Working with Text and Paragraphs in Word 2007 Microsoft Word 2007 makes it easy to apply formatting to documents by providing a live visual preview of various formatting options. This enables you to view the formatting change before actually committing to it. This course explains the Font and Paragraph formatting options, as well as the Mini toolbar and live preview features. In addition,  more...

Structuring Editing Saving and Opening Documents in Word 2007 Structuring, Editing, Saving, and Opening Documents in Word 2007 Microsoft Word 2007 provides many options for structuring and editing documents which are complemented by a variety of editing tools. There are also options for saving documents which can be customized to suit your word processing needs. This course explains the use of page and section breaks, spacing adjustment, and column  more...

Printing Help and Automated Formatting in Word 2007 Printing, Help, and Automated Formatting in Word 2007 Microsoft Microsoft Office Word 2007 provides new features called Quick Styles and building blocks which make it easy to create great looking documents quickly. You can select Quick Styles using the new Live Preview feature to view the different styles before committing the changes. This course demonstrates the use of Quick Styles,  more...

Working with Documents in Word 2007 Working with Documents in Word 2007 Microsoft Microsoft Office Word 2007 has various design features that can be used to enhance your Word documents. These include Clip Art, SmartArt, WordArt, shapes, curves, lines, and diagrams to name a few. This course explains how to use Word 2007's Drawing Tools, including working with WordArt, AutoShapes, Pictures, Clip Art, and SmartArt. It also  more...

Advanced Formatting in Word 2007 Advanced Formatting in Word 2007 Microsoft Themes, Backgrounds and Borders can be used in Microsoft Office Word 2007 to create engaging and professional looking documents. With Word 2007, these tasks are made easier then ever before, specifically with the use of theme colors, theme fonts and theme effects. This course demonstrates how borders, shading, margins and horizontal lines are used  more...

Advanced Document Navigation and Document Reviews in Word 2007 Advanced Document Navigation and Document Reviews in Word 2007 Microsoft Microsoft Office Word 2007 has many features that enable you to create robust documents that can be easily navigated, reviewed, and recovered if issues are encountered. This course explains how tables of contents are created, modified and deleted in conjunction with the use of tables of figures and tables of  more...

Using Tables Charts and Graphics in Word 2007 Using Tables, Charts, and Graphics in Word 2007 Microsoft By using the tabular and charting utilities of Microsoft Office Word 2007, you can format, sort, and analyze your data with ease. In Word 2007, you can insert a table by selecting its layout from a list of preformatted tables, or by selecting the number of columns and rows that you require. You can insert a table into your regular  more...

Advanced Data Manipulation Features in Word 2007 Advanced Data Manipulation Features in Word 2007 Microsoft Word 2007 enables you to create forms quickly and easily, so that they can be used by other users of Word 2007. Forms contain form fields that you can link to external data sources, and Word 2007 contains security features to protect forms from tampering by other users. Inserting fields has been simplified in Word 2007 by means of  more...

Advanced Document Features in Word 2007 Advanced Document Features in Word 2007 Microsoft Some of the advanced features of Microsoft Office Word 2007 offer ways in which you can automate and streamline the way you work. You can use macros in Word 2007 to easily automate repetitive, complex tasks. A macro is a set of instructions that can group a series of actions and keystrokes as a single command. You can also simplify the  more...

Collaborative Features in Word 2007 Collaborative Features in Word 2007 Microsoft Microsoft Office Word 2007 offers several options for securing and protecting Word documents as well as providing various collaborative features. This course demonstrates how to use Word 2007's document security, which includes locking document formatting, password protecting a document, marking a document as read-only, using Document Inspector,  more...

Getting Started with Excel 2007 Getting Started with Excel 2007 Microsoft With the introduction of Office Excel 2007, Microsoft has made substantial changes to the user interface of its spreadsheet application. This course will help get you up-to-speed on the new features, and will introduce you to the basic features and functionality of Excel 2007. This will be accomplished through the demonstration of workbook creation  more...

Manipulating and Formatting Data and Worksheets Manipulating and Formatting Data and Worksheets Microsoft Excel 2007 provides a number of improved tools and new features that allow you to visually enhance the appearance of sheets and workbooks. Cells, rows, columns, sheets, and workbooks can be manipulated and customized using various positioning and formatting features. This course explores the processing of copying and moving cells,  more...

Reviewing and Printing in Excel 2007 Reviewing and Printing in Excel 2007 Microsoft Excel 2007 simplifies the reviewing and printing processes by centralizing all related features within the various tabs of the Ribbon. The Review tab enables you to quickly access tools for proofing content and adding comments. Using the Page Layout view, you can preview how your worksheets will look when they are printed, and adjust them as  more...

Excel 2007 Formulas and Functions Excel 2007 Formulas and Functions Microsoft Excel 2007 provides numerous functions and formulas for performing simple and complex calculations on workbook data. The Ribbon's Formulas tab provides convenient access to groups of data analysis and calculation tools, such as the Function Library, Named Cells, Formula Auditing, and Calculation groups. This course demonstrates how to create and  more...

Excel 2007 Charts Pictures Themes and Styles Excel 2007 Charts, Pictures, Themes, and Styles Microsoft Enhancements to charting, themes, and styles in Excel 2007 enable you to create attractive and well-organized representations of spreadsheet and workbook data. Charts, themes, styles, and pictures can all be easily inserted and customized from the Ribbon bar. This course demonstrates how to effectively use and customize charts in  more...

Advanced Formatting in Excel 2007 Advanced Formatting in Excel 2007 Microsoft Charts and pictures enable you to present data visually, demonstrating data more effectively than rows and columns of data. In Excel 2007, you can customize charts and their individual elements, as well as pictures and clip art, to create professional and appealing documents. Formatting, both custom and condition-based, enables you to display data  more...

Advanced Data Management in Excel 2007 Advanced Data Management in Excel 2007 Microsoft Excel 2007 provides multiple features for organizing and managing data, so you can ensure data is entered correctly and that calculations and formulas are valid. Data organization features enable you to sort, filter, and group and outline data so that you can focus on the key parts of your data. Validation features ensure that data is correct,  more...

Advanced Customization in Excel 2007 Advanced Customization in Excel 2007 Microsoft Numerous features and tools in Excel 2007 enable you to customize the look and feel of spreadsheets and workbooks, and also the functionality and efficiency of the program itself. Existing templates, themes, and styles can be altered to meet business needs, or you can create custom templates, themes, and styles to further enhance data  more...

Analyzing Data in Excel 2007 Analyzing Data in Excel 2007 Microsoft Excel 2007 provides powerful data analysis tools that enable you to explore large amounts of data and to make educated business decisions based on that data. With PivotTable reports you can interactively summarize data, making it easier to analyze and present the results. PivotChart reports provide a graphical view of PivotTable report data. Using Goal  more...

Protecting and Sharing Excel 2007 Workbooks Protecting and Sharing Excel 2007 Workbooks Microsoft In many organizations, teams and individuals require frequent and possibly simultaneous access to common spreadsheets and workbooks. To meet these demands without affecting efficiency, a number of review, security, and collaboration features are available in Excel 2007. Workbooks, worksheets, and specific data within worksheets, can be  more...

Exchanging Data with Excel 2007 Exchanging Data with Excel 2007 Microsoft In Excel 2007, there are a number of options for importing data and sharing data with other applications. Excel 2007 includes built-in functionality for importing text files and creating database queries to retrieve data from a variety of databases. Other applications, such as Access, Word, and Outlook, can also import Excel data. Using XML in  more...

Getting Started with PowerPoint 2007 Getting Started with PowerPoint 2007 Microsoft Microsoft PowerPoint 2007 is a powerful authoring application that enables you to create high-impact, professional-looking presentations quickly and easily. This course shows how to create a new presentation from scratch, and also how to use layouts and views to make working with your presentation easy. It provides you with a solid introduction  more...

Adding Graphics to Presentations in PowerPoint 2007 Adding Graphics to Presentations in PowerPoint 2007 Microsoft Microsoft PowerPoint 2007 is a useful authoring application tool for creating dynamic slide show presentations. This course demonstrates how to create visually appealing presentations using PowerPoint's design templates and implementing new Microsoft Office 2007 themes. The course also explores the introduction of SmartArt in  more...

Adding Multimedia and Animations to Presentations Adding Multimedia and Animations to Presentations Microsoft Microsoft s PowerPoint 2007 is one of the world s most widely used applications for creating presentations. Powerful, high-impact slide shows come to life with the addition of multimedia to your presentations. Engage your audience by keeping things lively and interactive with movie and sound clips, animated slide content, and slide  more...

Creating Custom Slide Shows in PowerPoint 2007 Creating Custom Slide Shows in PowerPoint 2007 Microsoft With PowerPoint 2007, creating customized slide shows has never been easier. This course shows you how to create custom slide shows that meet your differing audiences' needs. You will learn how to create self-running presentations, how to annotate your presentation while it's running, and how to use Presenter View so that you see one  more...

Distributing Presentations in PowerPoint 2007 Distributing Presentations in PowerPoint 2007 Microsoft Microsoft Office PowerPoint 2007 provides numerous ways to produce and distribute dynamic, custom presentations. In this course you will be introduced to the process of securing your presentations for distribution by setting up passwords. You will also examine the various ways to distribute your presentations to colleagues and other  more...

Getting Started with Outlook 2007 Getting Started with Outlook 2007 Microsoft Microsoft Outlook 2007 is an application used to manage your communication needs. It allows people to send and receive e-mail messages, and provides additional functionality to keep tasks, notes, appointments, and daily activities in one convenient location. This course addresses the basic features and functionality of Outlook 2007, including how  more...

Formatting and Managing E-mail in Outlook 2007 Formatting and Managing E-mail in Outlook 2007 Microsoft Microsoft Outlook 2007 allows you to quickly organize and format e-mail messages using easy management and time-saving tasks. Outlook 2007 provides formatting features that can be applied to an e-mail message as it is being created, and also includes management tools to find and sort messages quickly. This course demonstrates how to  more...

Using the Calendar in Outlook 2007 Using the Calendar in Outlook 2007 Microsoft Microsoft Outlook 2007 provides an easy-to-manage calendar that allows for creation and management of appointments, meetings, and events in a single interface. It also provides a To-Do bar that displays all calendar entries, including tasks and their deadlines, in a customized view that simplifies scheduling. This course demonstrates how to  more...

Using Contacts Tasks Notes and Customizing the Interface in Outlook 2007 Using Contacts, Tasks, Notes, and Customizing the Interface in Outlook 2007 Microsoft Microsoft Outlook 2007 allows for easy creation and management of all contacts. It provides an easy to use interface for creating contacts, along with business cards, that can also be used for sending e-mail, making meeting requests and journal entries, as well as assigning tasks. Outlook also offers  more...

Completing Searches Printing Items and Working with RSS Feeds in Outlook 2007 Completing Searches, Printing Items, and Working with RSS Feeds in Outlook 2007 Microsoft Microsoft Outlook 2007 is a versatile e-mail client application that offers numerous features for interacting and sharing information with others. This course demonstrates the new Outlook 2007 search feature, Instant Search, which is used to locate and manipulate e-mail messages and other Outlook items.  more...

Customizing Outlook 2007 and Using the Journal Customizing Outlook 2007 and Using the Journal Microsoft Microsoft Outlook 2007 is highly customizable. You can tailor the interface by selecting views or modifying them to suit your needs. Using a timeline you can track items, such as e-mail or phone conversations, within Outlook itself and also externally. In addition, Outlook allows you to configure and customize multiple e-mail accounts  more...

Configuring Rules Alerts and Junk E-mail Settings in Outlook 2007 Configuring Rules, Alerts, and Junk E-mail Settings in Outlook 2007 Microsoft Microsoft Outlook 2007 provides you with the tools you need to efficiently manage your e-mail messages. By using predefined or custom rules and alerts, you can organize your messages by moving, deleting, and forwarding them appropriately, and you can even choose to send an automatic reply to incoming e-mail.  more...

Working with SharePoint Calendars and Forms in Outlook 2007 Working with SharePoint, Calendars, and Forms in Outlook 2007 Microsoft Microsoft Outlook 2007 enables you to collaborate with others by using a SharePoint site to share information such as contacts and calendars. From within Outlook 2007 you can open, edit, and update SharePoint files, as well as update and add items to calendars on the SharePoint site. With Outlook 2007 you can easily  more...

Data Security Archiving and Working Offline in Outlook 2007 Data Security, Archiving, and Working Offline in Outlook 2007 Microsoft You can use the enhanced security features included in Microsoft Outlook 2007 to protect your e-mail and computer from malicious attacks that can arrive in the form of incoming e-mail messages. The program also provides you with tools used to archive and manage the size of your mailbox to ensure that you can locally  more...

Instant Text and Unified Messaging in Outlook 2007 Instant, Text, and Unified Messaging in Outlook 2007 Microsoft You can secure your e-mail in Microsoft Outlook 2007 using Information Rights Management (IRM), a feature that allows you to set access permissions for specific messages. Setting these restrictions secures your sensitive information against forwarding, printing, and copying. In addition, when used with an Exchange Server, Outlook  more...

Business Contact Manager with Outlook 2007 Business Contact Manager with Outlook 2007 Microsoft Microsoft Outlook 2007 with Business Contact Manager helps to save time and improve sales and marketing to ensure excellent customer service by providing customer and contact management in one central location. It allows you to easily manage all your contacts, customer information, and opportunities in one location making it easier to find  more...

Getting Started with Access 2007 Getting Started with Access 2007 Microsoft With Access 2007, Microsoft introduces some of the most significant changes to Access in years. Most notable is the intuitive new user interface that replaces the traditional menus and toolbars with features like the Ribbon, the Quick Access Toolbar, and the Microsoft Office button. This course provides an introduction to Access 2007 and  more...

Basic Access 2007 Tables Basic Access 2007 Tables Microsoft Microsoft Office Access 2007 makes it easy for you to create and manipulate database tables. You can choose between a Datasheet view and a Design view to create tables from scratch, or you can base your tables on one of the many pre-defined templates. The introduction of the Ribbon and contextual tabs in Access 2007 makes table creation even more intuitive,  more...

Basic Access 2007 Forms Basic Access 2007 Forms Microsoft Microsoft Office Access 2007 offers several options for creating, customizing, and managing forms. This course describes multiple methods of form creation, including the Form, Split Form, Multiple Items, Blank Form, and Form Design tools and the Form Wizard. This course also explores controls the available types, how they are added to a form, how their  more...

Queries and Reports in Access 2007 Queries and Reports in Access 2007 Microsoft Queries and reports are used in Access 2007 to convert data into useful information and are an essential part of any database application. Access 2007 has a Query Wizard which simplifies the process of formulating a query and provides various methods of creating reports to present summarized information easily and effectively. This course explores  more...

Importing and Exporting Data and Data Presentation in Access 2007 Importing and Exporting Data and Data Presentation in Access 2007 Microsoft Microsoft Office Access 2007 offers several options for importing and exporting data, and also provides a variety of data presentation strategies. With Access 2007 you can link to, or import data and objects from external sources such as other Access databases, Excel spreadsheets, text files, XML files, and  more...

Advanced Data Management in Access 2007 Advanced Data Management in Access 2007 Microsoft You can use Microsoft Access 2007 to manage your data efficiently using advanced techniques. There are many advanced methods that can be used for modifying and enhancing tables, reports, queries, and forms in order to meet your business needs. This course explains and demonstrates retrieving and validating data, using subforms and subreports,  more...

Programmability and Administration in Access 2007 Programmability and Administration in Access 2007 Microsoft Microsoft Office Access 2007 makes it easy for you to share and manage data using the collaborative environment of a Microsoft Windows SharePoint site along with the many data management features available within Access 2007. This course explains how SharePoint sites can be used with Access and demonstrates options such as moving  more...

Database Administration in Access 2007 Database Administration in Access 2007 Microsoft Microsoft Office Access 2007 makes it easy for you to share and manage data using the collaborative environment of a Microsoft Windows SharePoint site along with the many data management features available within Access 2007. This course explains how SharePoint sites can be used with Access and demonstrates options such as moving data to a  more...

Creating Visio 2007 Diagrams Creating Visio 2007 Diagrams Microsoft Microsoft Visio 2007 is a powerful diagramming software that enables you to create different types of diagrams and work environments. This course shows how Visio 2007 has predefined templates and stencils that enable you to create diagrams quickly and efficiently; along with the Visio Help features that allow you to tap into the vast knowledge base both  more...

Enhancing and Customizing Diagrams in Visio 2007 Enhancing and Customizing Diagrams in Visio 2007 Microsoft Visio 2007 provides the tools to create diagrams by adding shapes and text to create complex networking and business diagrams. This course will show how to position and manipulate shapes, alter views and page orders, and manipulate text and text characteristics within Visio 2007 diagrams.  more...

Collaborating and Using Visio 2007 With Other Programs Collaborating and Using Visio 2007 With Other Programs Microsoft Visio 2007 is a powerful collaboration tool that allows the user to to show content from other applications and also allows content in Visio to be linked to other types of files. This course will show how to link, embed, import and export content and drawings in order to allow for collaboration with other programs while using  more...

Creating Customized Publications with Publisher 2007 Creating Customized Publications with Publisher 2007 Microsoft Microsoft Office Publisher 2007 helps you expand your creativity by enabling you to customize and share a wide range of personal and business publications to suit both home and office requirements. You can use this application to quickly create and personalize professional-looking publications such as newsletters and flyers. This  more...

Extending Publisher 2007 Beyond Publications Extending Publisher 2007 Beyond Publications Microsoft You can do more with Office Publisher 2007 than create basic desktop publications. New and enhanced capabilities guide you through the processes of creating and distributing your work either in print, on the Web, or by e-mail. This course explains such Microsoft Office Publisher 2007 features as e-mail and catalog merging capabilities,  more...

SharePoint 2007 Essentials SharePoint 2007 Essentials Microsoft To use SharePoint for file sharing, collaboration, and discussion, and integrate and use it with Office applications  more...

Creating and Managing Personal Sites and Searches in SharePoint 2007 Creating and Managing Personal Sites and Searches in SharePoint 2007 Microsoft To customize SharePoint 2007 to suit your personal experience and search for information relating to your organization  more...

Microsoft Office 2007 Collaborating with Groove and Communicator Microsoft Office 2007: Collaborating with Groove and Communicator Microsoft Collaboration is at the heart of effective teamwork. When operating in traditional work structures, with all team members in one office location having regular face-to-face meetings, this collaboration was relatively easy. But work environments have changed. Offices are no longer confined to a room or a building and  more...

Microsoft Office 2007 Sharing Information with OneNote 2007 Microsoft Office 2007: Sharing Information with OneNote 2007 Microsoft With team members working in diverse locations, a central repository in which to store information about customers, projects, and meetings is vital. There's an ever-growing amount of information in a variety of formats and teams must stay in control. Office OneNote 2007 is a note-taking program which enables you to store  more...

Creating Documents in Word 2002 Creating Documents in Word 2002 Microsoft To provide an overview of the features and tools used for creating documents in Word 2002  more...

Working with Documents in Word 2002 Working with Documents in Word 2002 Microsoft To provide an overview of the document formatting, navigation, and recovery features in Word 2002  more...

Advanced Formatting and Navigation in Word 2002 Advanced Formatting and Navigation in Word 2002 Microsoft To provide a detailed overview of the advanced formatting and navigation features in Word 2002  more...

Advanced Document Features in Word 2002 Advanced Document Features in Word 2002 Microsoft To provide an overview of the advanced document features and tools in Word 2002  more...

Collaborative Features in Word 2002 Collaborative Features in Word 2002 Microsoft To provide a detailed overview of the collaborative features in Word 2002  more...

Basic Features of Excel 2002 Basic Features of Excel 2002 Microsoft To provide an overview of the basic features of Excel 2002  more...

Optimizing Excel 2002 Optimizing Excel 2002 Microsoft To provide an overview of the calculation, chart-creation, and web-enabled features in Excel 2002  more...

Advanced Data Management in Excel 2002 Advanced Data Management in Excel 2002 Microsoft To provide an overview of the advanced data management and organization features in Excel 2002  more...

Advanced Data Manipulation and Analysis in Excel 2002 Advanced Data Manipulation and Analysis in Excel 2002 Microsoft To provide an overview of the advanced data manipulation and analysis features in Excel 2002  more...

Introduction to Access 2002 Introduction to Access 2002 Microsoft To demonstrate the basic tools and features in Microsoft Access 2002  more...

Intermediate Access 2002 Intermediate Access 2002 Microsoft To provide an overview of the features and tools in Access 2002 for the intermediate end-user  more...

Advanced Database Design in Access 2002 Advanced Database Design in Access 2002 Microsoft To provide an overview of advanced database design in Access 2002  more...

Advanced Database Features in Access 2002 Advanced Database Features in Access 2002 Microsoft To demonstrate a range of advanced database features in Access 2002  more...

Introducing Outlook 2002 Introducing Outlook 2002 Microsoft To provide an overview of the basic communication capabilities and organization features of Outlook 2002  more...

Managing Outlook 2002 Managing Outlook 2002 Microsoft To demonstrate the integration features and advanced collaboration and organization features of Outlook 2002  more...

Creating Presentations using PowerPoint 2002 Creating Presentations using PowerPoint 2002 Microsoft To explain how to create presentations using PowerPoint 2002  more...

Customizing Running and Broadcasting PowerPoint 2002 Presentations Customizing, Running, and Broadcasting PowerPoint 2002 Presentations Microsoft To describe how to customize, run, and broadcast PowerPoint presentations  more...

PowerPoint 2002 Customization and Office XP Integration PowerPoint 2002 Customization and Office XP Integration Microsoft To describe how to customize PowerPoint 2002 toolbars, menus, and options, create and run macros, and integrate PowerPoint 2002 with other Microsoft Office XP applications  more...

Creating Diagrams in Visio 2002 Creating Diagrams in Visio 2002 Microsoft To introduce the features of Visio 2002 and to describe how to create, manipulate, save, and print Visio 2002 diagrams  more...

Working with Diagrams in Visio 2002 Working with Diagrams in Visio 2002 Microsoft To describe how to work extensively with stencils, templates, and diagrams in Visio 2002  more...

MICROSOFT OFFICE XP MICROSOFT OFFICE XP Microsoft  more...

Discover Office 2007 Set of 17 Discover Office 2007: Set of 17 Microsoft  more...

Initiating Projects with Project Server 2007 Initiating Projects with Project Server 2007 Microsoft Microsoft Certified Technology Specialist Project Server 2007, Enterprise Project Management (Exam 70-633) In today's business environment, rarely does a company have a single project manager overseeing a single project. Businesses are fast-paced, with multiple project managers in charge of a variety of projects, often across many  more...

Managing Virtual Teams Managing Virtual Teams Virtual teams are emerging as the basic unit for conducting business of all types. Studies show that over 80 of workers today are involved in some way with team members who are not physically located in the same office. Virtual communication networks have made virtual teams possible, while globalization has made them a necessity. Leading virtual teams presents new  more...

Adobe Acrobat 9 Fundamentals Adobe Acrobat 9: Fundamentals Adobe Adobe Acrobat is recognized as the industry leader in Portable Document Format (PDF) file creation and manipulation. This course explores the basics of Adobe Acrobat 9, including methods of viewing, editing, and navigating PDF files. It also explains methods of creating PDF files from Microsoft Office documents and other file formats. In addition, the  more...

Lotus Notes 8 New Features for End Users Lotus Notes 8: New Features for End Users IBM Lotus Notes 8 is the latest release of IBM's messaging and collaboration software. This desktop client now ships with an updated look and feel which allows users to centrally manage their e-mail, calendar, instant messaging, as well as a host of new productivity tools. This course explores the new features of the user interface, as well as the  more...

Using Productivity Tools Accessing Lotus Notes 8 Remotely Using Productivity Tools & Accessing Lotus Notes 8 Remotely IBM Lotus Notes 8 is the latest release of IBM's messaging and collaboration software. Included for the first time in Lotus Notes are word processing, spreadsheet, and presentation applications called Productivity Tools. These tools support the Open Document Format (ODF), which allows users to open and work with office documents  more...

Discover What s New in Office 2010 Discover What's New in Office 2010 Microsoft  more...

MICROSOFT OFFICE 2010 MICROSOFT OFFICE 2010 Microsoft Technology Skills products combine audio, animation, and software simulation with a simple user interface to make the discovery of these desktop applications both effective and entertaining. Each course is also designed to help users learn at their own pace, allowing them to repeat topics or jump to anywhere in the course.  more...

Planning Projects with Project Server 2007 Planning Projects with Project Server 2007 Microsoft Microsoft Certified Technology Specialist Project Server 2007, Enterprise Project Management (Exam 70-633) Successful projects are the result of successful project plans. By combining the use of Microsoft's Office Project Professional with use of Office Project Server, a project manager has the tools to manage and oversee all aspects of  more...

Managing Resource Capacity in Project Server 2007 Managing Resource Capacity in Project Server 2007 Microsoft Microsoft Certified Technology Specialist Project Server 2007, Enterprise Project Management (Exam 70-633) Resource capacity management is the ability to plan the right combinations of resources, skills, availability, and costs to get the task done. To do this without overlooking a task or under or over-utilizing a resource is a  more...

Executing Projects with Project Server 2007 Executing Projects with Project Server 2007 Microsoft Microsoft Certified Technology Specialist Project Server 2007, Enterprise Project Management (Exam 70-633) Successfully executing a project is like mastering an art form of making things happen as planned. Microsoft Office Project Server 2007 can help project managers do that. This course explains how the execution of the project plan  more...

Monitoring Controlling Closing Projects with Project Server 2007 Monitoring, Controlling & Closing Projects with Project Server 2007 Microsoft Microsoft Certified Technology Specialist Project Server 2007, Enterprise Project Management (Exam 70-633) As a project gets underway, project managers need to monitor task progress and resource usage to address unexpected events. Performance metrics should be in place to provide snapshots of a project's progress,  more...

ITIL reg 2011 Edition Overview Creating a Service Culture ITIL® 2011 Edition Overview: Creating a Service Culture ITIL Organizations around the globe rely on information technology now more than ever in order to survive and thrive in today's competitive environment. But how do you balance the growing need for information technology management with tried and true business practices? How do you align processes, people, and systems while  more...

ITIL reg 2011 Edition Overview Introduction to the ITIL reg Framework ITIL® 2011 Edition Overview: Introduction to the ITIL® Framework ITIL A process or group of processes in place to manage the work of an organization, regardless of how meticulous and detailed it may be, is useless without being organized in some fashion. A planned structure is essential for ensuring success in managing IT functions in any organization. This course provides an  more...

ITIL reg 2011 Edition Overview Certification Benefits ITIL® 2011 Edition Overview: Certification & Benefits ITIL It's widely accepted that certification in a particular subject area builds credibility and trust in your work and performance. Obtaining ITIL certification positions you as a highly-regarded asset to your colleagues, organization, and industry. But how do you know exactly what level of certification is right? And what specific  more...

Five Quick Steps to Telecommuting A self-paced ebook of tools to help you start your telework experience. This ebook-based course is designed primarily for corporate employees who would like the flexibility of telecommuting--working at home or other remote location--for several days each week. In five information-packed chapters, this self-paced ebook course helps you plan your telework experience, set up your home office,  more...