Online Much eLearning

Design of Experiments and Validation of Solutions in Six Sigma ... the response variable(s). After determining what and how much needs to be changed to meet the desired improvement, teams generate solution ideas to optimize the response, and then the ideas are tested, implemented, and validated. Later in the control stage, efforts are made to keep the improved processes, products, or services under statistical control and to retain the gains. This course  more...

Administrative Professionals Common Administrative Support Tasks ...l day are varied and ever-changing. But regardless of how much the agenda changes from day to day, there are standard tasks that every administrative professional will perform regularly. This course describes common administrative support tasks. Specifically, it covers the stages of the records management life cycle and details the different types of classification systems used for sorting  more...

Screening Applicants for Interviewing ...ing the right person for the job takes a lot of work, and much of this work is done prior to the actual interview. Before you can even start looking for candidates, you need to create a description of the job you want to fill. How would you interview someone if you didn't know the responsibilities required for the job? A good job description, based on a thorough job analysis, will help you  more...

Retaining Your Talent Pool ...rative compensation plan alone is not enough to keep your much-needed employees from moving on, so your organization must utilize successful strategies for retaining employees. This course provides you with an overview of employee retention strategies. Specifically, you'll explore the elements of a high-retention organization and the procedure for implementing a successful retention strategy.  more...

Conducting Experiments and Analyzing Results in Six Sigma ...ng of these relationships. After determining what and how much needs to be changed to meet the desired improvement, teams generate solution ideas based on the best combination of input variables' settings to optimize the response, and then the ideas are tested, implemented, and validated. Later in the Control stage, efforts are made to keep the improved processes, products, or services under  more...

Managing a Project Managing a Project The factors of a successful project almost always end up depending on how much money and time is needed to create a product worthy of the customer. This course will help you manage the constraints of time, money, and schedules, and how they relate to the overall quality of your project and product.  more...

Defensive Driving Truck Safety ...ing involves more than just that. Defensive driving is as much about what you do and what kind of driver you are, as what someone else does. It's about being a safe driver, driving a safe vehicle, knowing how to drive your particular vehicle, taking responsibility to drive carefully in hazardous conditions, and knowing when to take yourself off the road. It's about arming yourself with all the  more...

Discover Word 2007 Level 4 ...eting all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Word 2007: Level 4, specific topics covered are: 1. WORK WITH ILLUSTRATIONS Add ClipArt And Pictures Illustrations In Word Inserting Pictures Insert Clip Art Add Charts And SmartArt Adding Charts Modify A Chart  more...

Discover Word 2007 Level 3 ...eting all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Word 2007: Level 3, specific topics covered are: 1. WORK WITH TEXT OBJECTS Insert Headers And Footers Headers & Footers Create A Header & Footer Header & Footer Options Insert Page Numbers Insert Date And Time  more...

Discover Word 2007 Level 2 ...eting all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Word 2007: Level 2, specific topics covered are: 1. FORMAT DOCUMENTS Format Text I Formatting In Word 2007 Formatting Text Change Font Face, Size, Color & Style Highlight Text Format Painter Format Text II  more...

Discover Word 2007 Level 1 ...eting all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Word 2007: Level 1, specific topics covered are: 1. WORD 2007 BASICS Introducing Word 2007 Office 2007 Overview Word 2007 Overview The Ribbon The Title Bar & Quick Access Toolbar The Office Button Create, Open  more...

Discover Powerpoint 2007 Level 3 ...eting all the topics in a chapter, users can find out how much they ve learned by taking the quiz. In Discover PowerPoint 2007: Level 3, specific topics covered are: 1. FINAL PREPARATIONS Animations And Transitions Slide Animations & Transitions Apply An Animation Create A Custom Animation Apply A Slide Transition Hyperlinks  more...

Discover Powerpoint 2007 Level 2 ...eting all the topics in a chapter, users can find out how much they ve learned by taking the quiz. In Discover PowerPoint 2007: Level 2, specific topics covered are: 1. INSERT AND MODIFY TEXT Add Text To Slides Using Text In A Presentation Add Text To Slides Add Text From Another Program Text Boxes Headers And Footers  more...

Discover Powerpoint 2007 Level 1 ...eting all the topics in a chapter, users can find out how much they ve learned by taking the quiz. In Discover PowerPoint 2007: Level 1, specific topics covered are: 1. POWERPOINT 2007 BASICS Introducing PowerPoint 2007 Office 2007 Overview PowerPoint 2007 Overview Screen Layout Screen Layout The Title Bar And Quick Access  more...

Discover Outlook 2007 Level 3 ...eting all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Outlook 2007: Level 3, specific topics covered are: 1. WORK WITH CONTACTS Contacts Overview The Contacts Folder Contact Views Navigate Contacts Create Contacts Create A Contact Create A Contact From A Mail Message  more...

Discover Outlook 2007 Level 2 ...eting all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Outlook 2007: Level 2, specific topics covered are: 1. WORK WITH E-MAIL INFORMATION Organize E-mail Messages Flag A Message Print A Message Save A Message Save An Attachment Save A Draft Message Move Or Delete A  more...

Discover Outlook 2007 Level 1 ...eting all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Outlook 2007: Level 1, specific topics covered are: 1. OUTLOOK 2007 BASICS Introducing Outlook 2007 Office 2007 Overview Outlook 2007 Overview Screen Layout Title Bar, Menus & Toolbars Outlook Panes Outlook  more...

Discover Access 2007 Level 3 ...eting all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Access 2007: Level 3, specific topics covered are: 1. WORK WITH REPORTS Report Basics What Is A Report? Create Reports Using The Report Wizard Use The Report Wizard Create Reports In Design View Creating  more...

Discover Access 2007 Level 2 ...eting all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Access 2007: Level 2, specific topics covered are 1. WORK WITH FORMS Form Basics What Is A Form? What Is A Sub-Form? Form Views Create A Form Automatically Create & Use A Form Use The Form Wizard Split  more...

Discover Access 2007 Level 1 ...eting all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Access 2007: Level 1, specific topics covered are: 1. INTRODUCING ACCESS 2007 Access 2007 Basics Office 2007 Overview Access 2007 Overview Screen Layout Getting Started The Ribbon The Title Bar & Quick Access  more...

Discover Excel 2007 Level 4 ...eting all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Excel 2007: Level 4, topics covered are: 1. ANALYZE YOUR DATA Work With Tables Tables In Excel 2007 Create & Modify A Table Apply Table Styles Filter & Sort Table Data Filter Data Advanced Filtering Sort  more...

Discover Excel 2007 Level 3 ...eting all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Excel 2007: Level 3, topics covered are: 1. ADD CHARTS AND GRAPHS Work With Charts Adding Charts Create A Chart Modify A Chart Chart Templates Analyzing Chart Data Work With Graphics Graphics In Excel 2007  more...

Discover Excel 2007 Level 2 ...eting all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Excel 2007: Level 2, topics covered are: 1. CALCULATE YOUR DATA Formulas What Is A Formula? Create A Formula Edit A Formula Cell References Types Of Cell References Using Relative References Using Absolute  more...

Discover Excel 2007 Level 1 ...eting all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Excel 2007: Level 1, topics covered are: 1. EXCEL 2007 BASICS Introducing Excel 2007 Office 2007 Overview Excel 2007 Overview Screen Layout The Ribbon The Title Bar & Quick Access Toolbar The Microsoft Office Button  more...

Estimating and Budgeting Project Costs ...red at the onset of a project, but precisely forecast how much that work is going to cost to meet the project goal. This course provides an overview of estimating and budgeting project costs in the Project Cost Management knowledge area, and introduces best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) - Fourth Edition, published by the Project  more...

Performing Risk Analysis ...Risk in any project is unavoidable. It doesn't matter how much experience a project manager has, risks will always be present. Fortunately, there are proven methods to identify and analyze potential threats so that appropriate risk responses are developed and the project's level of exposure is controlled. Risk analysis has become an important discipline within the field of project management.  more...

Estimating Activity Resources and Durations ...t resources are required. A project manager must know how much time it will take to complete each activity. This course covers estimating activity resources and durations in the project management discipline, and introduces best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) - Fourth Edition, published by the Project Management Institute (PMI ).  more...

Core PMI Values and Ethical Standards ...regulations, and requirements. Addressing these issues is much more complex than simply deciding what is right and what is wrong. In an increasingly global network, project managers must proactively seek to understand cultural diversity, and how to work successfully with multi-national teams. Sensitivity to other groups, their social customs, and their means of doing business is key to success.  more...

Getting Started with Windows Vista Getting Started with Windows Vista Microsoft Windows Vista is Microsoft's much anticipated, latest release in the desktop operating system market. Vista includes many new features, most notably an updated graphical user interface, and numerous user-friendly features such as Windows Gadgets. This course discusses the hardware requirements necessary to implement Windows Vista, as well as  more...

Rightful Employment Termination ...s likely to result in a wrongful termination claim. It is much more practical, as well as legally defensible, if there is a legitimate, well documented reason for the termination, and if the termination is handled in an ethical and fair manner. This course is designed to give you an overview of how to "rightfully" terminate an employee because of a layoff (reduction in force), performance  more...

Business Writing Know Your Readers and Your Purpose ...e you addressing multiple readers or a single reader? How much knowledge do your readers have of your subject, and what issues concern them most? These are just some of the questions to consider before you start writing your message. Closely tied with knowing your readers is knowing your purpose for writing. Do you need to inform customers about a new policy, or do you need to persuade  more...

Introduction to Business Analysis Planning ...ur stakeholders are, who is responsible for what, and how much effort will be required for project deliverables. This course provides an overview of planning a business analysis approach, using techniques like the decision analysis approach, process modeling and structured walkthroughs as prescribed in A Guide to the Business Analysis Body of Knowledge (BABOK Guide) Version 2.0 by the  more...

Business Analysis Verify and Validate Requirements ...torch will. When working on any project, you also need as much information as possible about anything that may influence it. This might include how much money you have to work with, how long before the project needs to be completed, and who can work on the project. This course provides an overview of requirements analysis activities as prescribed in A Guide to the Business Analysis Body of  more...

The Customer Service Representative CSR ...sentative Certification Library It costs a business much more to acquire a new customer than it does to retain an existing one. So it makes sense that a business must do everything it can to support and satisfy existing customers. Handling complaints effectively and efficiently can result in increased customer loyalty. Today's Customer Service Representatives (CSR) and support centers  more...

Green Business Implementing Sustainability Strategies ... plan for implementing a sustainability strategy stands a much greater chance of success if the essential players in an organization back it. Implementation of sustainability initiatives varies by organization and by sector, and because no steadfast procedural rules exist, these initiatives must be carefully planned. When implementing sustainability practices, you need to make sure those  more...

Green Business Planning Sustainability Strategies ...ty goals. This course outlines a method for assessing how much your organization promotes environmental sustainability in its current practices, showing how to identify strengths, weaknesses, opportunities, and risks in relation to adopting green business sustainability practices. It also explores how mandated and voluntary green standards and regulations provide organizations with a framework  more...

Facilitating Meetings and Work Groups ...n is most likely familiar. You dread holding a meeting so much that you have butterflies in your stomach. People showing up whenever they get there. Trying to get everyone to agree or make a decision takes hours of discussion. No one is willing to take responsibility for action items. In this course, you will learn to avoid these and other pitfalls of work groups so you can approach your  more...

Negotiation Essentials Planning for Negotiation ...me that benefits both you and the other party without too much stress. If you've ever gone into a negotiation without preparing, it's likely that you were reactive and unfocused, and you may have ended up with a less than desirable outcome. Proper planning would have given you the direction needed to do effective problem solving at the negotiation table. Thinking carefully about what you want  more...

Analyzing Your Use of Time ...much time on your hands? With all of the pressures of modern life, so few people today do. In order to preserve your time, you have to know how to manage it. And the first step in learning how to manage time well is to understand how you make use of it now. This will help you determine where can you be more efficient. This course focuses on ways to analyze your current use of time. It covers  more...

Avoiding Time Stealers Avoiding Time Stealers Time is a precious, non-renewable resource how effectively you use it will determine success in both your career and personal life. The greatest squanders of this valuable commodity are time stealers that multitude of annoyances, trivial tasks, and administrative duties that can easily consume your days. Moreover, you may find that some of your own behaviors affect how  more...

Initiating Outbound Sales Calls ...Sales Calls Fifteen seconds doesn't sound like very much time, does it? As an inside sales consultant, you will have a lot riding on what happens in those few seconds. That is usually all the time you have to make a solid, positive impression on your customer. Knowing how to initiate an inside sales call is a key to your success. In this course, you will learn the strategies for dealing  more...

Doing Business on the Internet ...an be conducted across vast geographical distances with a much greater degree of ease than was possible even twenty years ago. However, while advancements in technology have enabled the development of new business models, the impact of these changes on issues related to the protection of personal and business information has been immense. Protecting personal information regarding customers,  more...

Effective Hiring Interviewing Simulation ...iewing: Simulation An effective interview relies as much on the interviewer it does on the interviewee. Proper preparation, consistent lines of questioning, and established criteria for evaluation are effective tools in determining the best candidate for the job. The Effective Hiring and Interviewing Simulation serves to test the participant's ability to prepare and conduct an effective  more...

Introduction to Functions ...anization that perform the work of the business. However, much more than just people are managed in a successful IT organization. The tools, systems, and networks they use, and the processes and tasks they perform must also be managed. Management of the technical assets and architecture, and management of how those assets and architecture are used, maintained, supported, and delivered are  more...

The Voice of Leadership The Power of Leadership Messaging The Voice of Leadership: The Power of Leadership Messaging How you present yourself to others can determine the power of your message and how it reflects on you as a leader. One of the keys to developing your leadership message is establishing credibility. You must always do what you say you'll do. Powerful leadership messages have distinct qualities, and leaders who learn how to deliver  more...

CompTIA Security 2008 Threat Migration CompTIA Security 2008: Threat Migration CompTIA SY0-201 CompTIA Security 2008 Edition The central goals of network security are integrity, confidentiality, and availability. Even the most secure data systems are threatened on a daily basis, providing the challenge to administrators as well as users to maintain security. A decision must be made as to whether or not the cost of adding  more...

First Time Manager Understanding a Manager s Role ... Manager's Role Most new managers don't realize how much their new role differs from that of an individual contributor. Often, they have misconceptions about what managing entails, and they may be surprised to learn that the skills and methods required for success as an individual contributor and those needed for success as a manager are very different. This course describes some of the  more...

Anger Management Essentials Understanding Anger Anger Management Essentials: Understanding Anger Anger is a normal and even healthy emotion, rooted in the instinct for self-preservation. It provides important information about our relationships with others and can help us face trouble and overcome obstacles. But if it's not managed properly, this powerful emotion can be very destructive. And the consequences of poorly managed anger in the  more...

VMware Datacenter Overview ...epresent entire corporate infrastructures, allowing for a much smaller hardware footprint, and thus saving companies a great deal of money. This course examines virtual infrastructures, and the evolution of the vSphere 4 environment and the products that are found in that environment. vSphere is made up of many individual products which, when combined together, allow for complete virtualization  more...

Preparing to Interview ... to Interview Conducting effective interviews is as much an art as it is a science. You need to use your instinct and discernment, but solid preparation is equally important. Preparing properly helps you evaluate candidates accurately and fairly, helps to create a positive impression, and shows that you are professional. It can also help you avoid common errors such as talking too much,  more...

Public Speaking Strategies Confident Public Speaking ... your work and communicate with confidence. No matter how much time you've spent perfecting your message, no one will hear it if you are unable to engage your audience, handle on-the-spot challenges, and avoid being disrupted by nerves. This course looks at the methods you can employ to deliver an effective speech, such as making a good first impression and building rapport with your audience.  more...

Campus to Corporate Developing a Professional Image ... success. Knowing how to dress is part of it, but there's much more. It's about demonstrating your best qualities through the attitude you bring to your work. And it's about respecting yourself, your job, your organization, and your coworkers. This course explains how you can show professionalism by your appearance and by following rules of conduct - for example, rules about using cell phones  more...

CompTIA Server 2009 Storage ... Server 2009 SK0-003 CompTIA Server 2009 Because so much work is done electronically, businesses and governments generate vast amounts of information, most of which needs to be kept available and safe. Storage technologies have improved with the growth of data requirements. This course introduces the technologies involved in storing and protecting this data and the different types of  more...

CompTIA Network 2009 Troubleshooting the Network ...s will make the task of finding and solving problems that much easier. This course describes basic troubleshooting practices, including the steps for information gathering and documentation, to use to solve all sorts of issues. Common issues that can occur in modern networks are outlined along with many of the different hardware and software tools that can be used to find and resolve issues are  more...

CompTIA Network 2009 Managing Monitoring the Network ... well as make troubleshooting problems that do arise that much easier. This course describes how to document and diagram the network environment and the procedures that should be in place to ensure that all documentation is up to date. In addition, the tools that network administrators can use to gather the information they need to create their documentation and to build policies and procedures  more...

Cisco IINS 1 0 LAN SAN Voice Endpoint Security ... place emphasis on Layer 2 and host security to provide a much more comprehensive coverage of the important issues involved in securing an enterprise is also crucial. This course explains how to configure LAN devices to control access, resist attacks, shield other network devices and systems, and protect the integrity and confidentiality of network traffic. This course also provides an overview  more...

Cisco IUWNE 1 0 WLAN Maintenance Troubleshooting ... troubleshooting practices can make the detection process much more efficient when problems do arise. This course explains the procedure and reasoning behind controller backup and code upgrade. Design and site survey considerations are also covered, along with descriptions of many of the common and useful troubleshooting tools and techniques. This course maps to the 640-721, Implementing Cisco  more...

Oracle Database 11g R2 Backup Recovery ... failure does occur that the loss of data is minimized as much as possible and they can recover the database in an efficient manner. As an Oracle DBA, it is important to understand the various internal consistency checks a database performs as it moves from the shutdown stage to being fully open. Equally important is an understanding of what can cause a failure, and how to recover from an  more...

IT Project Management Essentials Initiating Planning IT Projects IT Project Management Essentials: Initiating & Planning IT Projects If you want your IT project to complete successfully, you need to get it off to a good start. During the early stages of a project - the initiating and planning phases - a project manager should clarify objectives and requirements and create a project plan that delineates, among other things, what needs to be done, when it  more...

Advanced HTML5 Advanced HTML5 This course provides instruction on many of the new API's that have been introduced with HTML5 relating to web support, communication, and 3D graphics. The course also covers features that are strictly speaking not part of the HTML5 specification, but are often associated with HTML5 because they were introduced at much the same time.  more...

Applying Emotional Intelligence in the Workplace Course description -- Having logical intelligence will give you a good start in succeeding in your job. But to be more effective you must also develop your emotional intelligence. Using the two together, you will get along much better with your colleagues and know how to get ahead at work. You will learn how to handle your emotions and gear them towards a positive outcome. This course will teach  more...

Safety Director Program (OSHA Emphasis) ... be completed as quickly as you care to, depending on how much time you can devote to it. Note that we have set a 90 day period. It is always a best practice to take your time and make sure that you understand each lesson in full detail. The Safety Director course is an online, self-paced course that will assist new and experienced safety directors improve their skills. Through readings,  more...

OSHA 8-Hour Hazwoper Refresher ... be completed as quickly as you care to, depending on how much time you can devote to it.Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours. This course is intended to assist in satisfying the  more...

Hazardous Waste Management and Shipping for Environmental Professionals ... be completed as quickly as you care to, depending on how much time you can devote to it.Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours. In addition, this course includes a discussion of the  more...

Laboratory Audit Essentials ... be completed as quickly as you care to, depending on how much time you can devote to it. Note that we have set a 90 day period with further extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full detail. Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed.  more...

Hazard Communication (HazCom) ... be completed as quickly as you care to, depending on how much time you can devote to it. Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours. Who Should Take This Course: -All workers exposed to  more...

Shipping Infectious Substances (IATA and DOT) ... be completed as quickly as you care to, depending on how much time you can devote to it. Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours. Who should take this course: Anyone who... -Prepares  more...

Manifesting 101: How to Get What You Want w/o Goofing it Up First ! Achieving Life & Livelihood Potential w/Momentum Manifesting 101 (Self Study Course) introduces or reminds us how to have our desires and intentions flow to us in ease, versus chasing them in struggle and frustration. There is a Mechanics of Energy, Spirit, Consciousness, that is at work within and around us, that we have access to for the purposeful design of our dreams come true. The essence of  more...

Attract Financial Prosperity - An Effective Program to Manifest Financial Abundance Are you ready to eliminate financial struggles? Take control of your life with this one-month transformative program that incorporates a spiritual approach to solving your prosperity challenges through aromatherapy oil recipes, meditations, affirmations, and much more.  more...

Basic Internet Specialist Certificate ...how to use it to get the most benefit from it. There`s so much that can be said about it. So much has been said about it. But there is one thing that every student will realize in time. The Internet is a continually evolving medium. Every day or every month, something new is invented to make the Internet easier to use. This certificate program will cover this most important principle and will  more...

Creating Popular Web Content (Master Class)-Self Directed ...of this exchange, you can write the individual components much more easily. For each genre, then, we focus on what your users want, and what standard elements you need to write or edit, to respond. You?ll also learn how to tune your style for particular audiences. Some want extremely personal rants; others talk like Sergeant Friday, saying they just want the facts, M?am. As you adjust your tone  more...

Intermediate Technical Writing ...nts in the documents you write for this course. These are much the same standards as those used in the technical-publishing industry today. After you study the page-design units, you will write a set of instructions in which you use these guidelines and of course the general standards for good writing as well. You`ll e-mail these instructions to your instructor who will review, comment on, and  more...

Expert Certificate Course in Medical Coding ...s. For more details write to Testimonials "Thank you so much for answering my concerns regarding the great coding course. I did what you suggested and went onto Volume II and have thoroughly enjoyed coding the charts. It is encouraging when I code the chart 100% correctly (has not happened too many times!!!) but practice makes perfect. I have 25 charts left before completion." Pat "I want to  more...

Pay Per Click Search Engines-Boost Traffic to your Site The advent of pay-for click search engines now offers you the benefit of instant traffic. Achieving high rankings with the search engines can take as much as 4-6 months with a new site. With pay-per-click search engines people find you immediately after you set up your account and your bidding request is approved.  more...

Complete Course in Professional Medical Transcription Using MIME Method of Instruction Professional Edition ... home or on-site as a qualified MT professional. Twice as much dictation over Student Edition and additional MT modules. 12 month completion schedule. This complete course combines the most valuable and state of the art training methods available today for those students who want to fast track their Medical Transcription career. Course work is presented in a modular format and focuses on  more...

Comprehensive Medical Transcription Training Our MT Program is a complete and comprehensive online medical transcription course that takes 6 months to complete. All necessary materials needed to take this course are included with the exception of a medical dictionary (required for the course), including foot pedal and its software to operate it (to do the dictation). Please Print Out And Read This Information Carefully Our Medical  more...

Creating Outstanding Online Help: A Self-Directed Study (Software Industry) ...f you have some experience as a Technical Writer (but not much creating online help)and are looking to enhance your skill set. This course demonstrates - through self-directed study - the initial process of creating effective online help by starting with a solid outline. The major assignment is to create a detailed online help system outline and submit a mini-essay about WHY a specific  more...

Creating Outstanding Online Help: Principals and Practice (Software Industry) ...E: If you have experience as a Technical Writer - but not much creating online help - and are looking to enhance your skill set, another course offering - Creating Outstanding Online Help: A Self Directed Study - may be more relevant to your needs. This course provides the basic information about gathering and streamlining techniques used to create effective online help system outline to use  more...

Microsoft Outlook 2002 Level 2 This course covers intermediate skills for Microsoft Outlook 2002. Students will learn how to assign categories to mail messages, propose alternate meeting times, and send task status reports. This course covers intermediate skills for Microsoft Outlook 2002. Topics covered include working with signatures, using the Personal Address Book and specialized mail features, categorizing contacts and  more...

Microsoft PowerPoint 2002 Comprehensive ...not only create and modify simple presentations, but also much more elaborate ones, such as team projects. This course is designed to teach students the basic, intermediate, and advanced features of Microsoft PowerPoint 2002 so they can not only create and modify simple presentations, but also much more elaborate ones, such as team projects. Some skills students will learn include using clip  more...

How To Master Personal Career ...Much of one's professional success is a function of personal skills that relate to professional activities, such as interviewing for a new job, balancing work and family, and managing stress. The 10 courses in this bundle develop personal competencies that will support your employees' career aspirations and enhance their effectiveness in their private lives. IMPORTANT NOTE: INTERNET EXPLORER  more...

A+ 2003 Complete Bundle (90 days of online training for PC Technicians) ...s, audio narration, graphics, animations, screenshots and much more! To become A+ certified through CompTIA, you must pass two exams: the Core test and the DOS/Windows test. Neither of these exams is included in this training course ? you must pay for and take them at an authorized testing center ? To find a local test center near you, click here. This course is designed to teach the computer  more...

Appreciating Personality Differences ...ay they do? You may sometimes think, The world would be a much better place if everyone were more like me. But, in fact, ita ™s each persona ™s unique style that creates a more complete workplace! Thata ™s why ita ™s important to identify both your own personality style and the differing styles of others. Understanding these style differences will enable you to adapt to  more...

Pharmacy Technician Career Training Program ... profiles, etc. The types of work you can perform and how much you can earn will depend on the state in which you choose to work and whether you are allowed to work as a registered or certified pharmacy technician. You will complete Four 5-week modules of study. This means you will complete the program in 20 weeks! Module I (5Weeks) Module II (5 Weeks) Module III (5Weeks) Module IV (5weeks) 20  more...

Pharmacy Technician National Certification Exam Preparation Course Would you like to become a Nationally Certified Pharmacy Technician (CPhT)? Take your career to the next level and get this credential. Many Pharmacy Technicians who become certified receive financial compensation and several states are even requiring Certification for employment. Keep your employment opportunities open and make the most of your career by becoming Certified. The Pharmacy  more...

Better Public Speaking- A Low Stress Approach ... to inspire, to lead if we present ourselves effectively. Much of that opportunity comes through spoken communication. With diligent practice and application of the principles of public speaking and with appropriate management of organization, information, delivery techniques and emotion control, you can become more verbally effective- in both your work and personal lives. All of us have  more...

Certificate in Technical Writing ...so to you. Course of study begins shortly thereafter. How much time should I devote to study, assignments and projects? Individual learning behaviors and workloads can vary. We think about 5 hours minimum per week should be devoted to the Certificate course of study. I am interested in taking the Certificate in Technical Writing. Must I sign up for all three courses at the same time? No, you  more...

Certificate in Technical Writing for Current Technical Writers ...so to you. Course of study begins shortly thereafter. How much time should I devote to study, assignments and projects? Individual learning behaviors and workloads can vary. We think about 5 hours minimum per week should be devoted to the Certificate course of study. I am interested in taking the Certificate in Technical Writing. Must I sign up for all three courses at the same time? No, you  more...

Linux Network Administration Linux Network Administration is the 3rd of three courses required for Linux+ and LPI certification. Security, firewalls, e-mail, web servers and much more is covered in this course.  more...

Legal Transcription Training This unique and totally on-line program teaches you to do legal transcription and legal secretarial work. The need for legal support staff increases with the litigation processes so prevalent now. Administrative law (local, state and federal government) requires massive record-keeping. Much of that information is related to recorded hearings. The Department of Labor notes the requirement for  more...

Build a Powerful Marketing Strategy--Instructor-Led ...e period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. This is a certificate program where upon successful completion of the coursework, a signed certificate will be issued. Build a Powerful Marketing  more...

Build a Powerful Marketing Strategy--Self-Directed ...e period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. Build a Powerful Marketing Strategy--Self-Directed A Trump U Course Imagine trying to sell footballs to nursing home residents or life insurance to teenagers. Your  more...

Career Assessment Profile ... U Course- Do you know what you are best suited to do? So much of our success depends on matching what we do with what we do best. The Career Profile indicates how your personality can affect your potential. The online assessment can predict your job performance and will point you to the areas you need to work on to increase the likelihood of your success.Students may complete this course  more...

Entrepreneur Assessment Profile ...e period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. Entrepreneur Assessment Profile A Trump U Course This Entrepreneur Assessment Profile from Trump University Personal Assessments enables you to review your unique  more...

How to Critically Evaluate Your Business Plan ...e period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. How to Critically Evaluate Your Business Plan A Trump U Course In How to Critically Evaluate Your Business Plan you will play the role of an analyst for Cheslow  more...

Leadership Assessment Profile ...e period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. Leadership Assessment Profile A Trump U Course This Leadership Assessment Profile from Trump University Personal Assessments enables you to review your unique  more...

Negotiate to Win ...e period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. This is a certificate program where upon successful completion of the coursework, a signed certificate will be issued. Negotiate to Win A Donald Trump Course- This  more...

Significantly Increase the Value of Any Property--Instructor-Led ...e period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. A Trump IACET Accredited Course. Significantly Increase the Value of Any Property--Instructor-Led A Trump IACET Accredited Course This course is about creating  more...

The Entrepreneurship Certificate in Marketing Mastery Program ...e period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. This is a certificate program where upon successful completion of the coursework, a signed certificate will be issued. The Entrepreneurship Certificate in Marketing  more...

The Trump Way to Wealth ...e period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. The Trump Way to Wealth A Trump U Course The Trump Way to Wealth is an online series of seven downloadable audio classes?so you can listen right on your computer,  more...

What Inexperienced Homebuyers MUST Know Before They Buy a Home ...e period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. What Inexperienced Homebuyers MUST Know Before They Buy a Home A Trump U Course Buying a home is exciting. For many, it?s an opportunity to make their dreams come  more...

5S TRAINING ...e process than it is a manufacturing technique. And it is much more than simply cleaning up your area it is a discipline that truly can enable you and your organization to achieve greater results. You have access to this online course for 1 year but can complete it as quickly as you care to. We estimate that you could take up to 24 hours to complete this course but many students take much  more...

Shipping with Dry Ice ... be completed as quickly as you care to, depending on how much time you can devote to it. Note that we have set a 90 day period with further extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full detail. Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed.  more...

How to Control Your Worker ™s Compensation Cost ...ssible workers? compensation costs possible, sometimes as much as fifty percent of your current costs. You will learn how to work with employees and preferred medical providers to implement an effective return to work program. You will work with workers compensation insurance companies and state rating bureaus to receive the lowest experience modification rating possible. Learn to perform  more...

Lockout Tagout ...much is a hand, an eye, or even a life worth? We ™re sure that this is a question your company never wants to answer. Welcome to Lockout Tagout How much is a hand, an eye, or even a life worth? We?re sure that this is a question your company never wants to answer. Your employee may have used your equipment for years, doing the same thing every day, but one day something is different.  more...

Scaffold Safety Training Program ...al and then piling all your other toys on them to see how much they could hold? With our Scaffold Safety training program, you won ™t wonder about your portable scaffolding capacity. Welcome to Scaffold Safety Training Program Do you remember building giant structures with Erector Sets, putting together tiny pieces of metal and then piling all your other toys on them to see how much  more...

Understand Real Estate Finance: How to Work the Numbers on any Residential Deal--Instructor-Led ...g how cash flow affects value, you`ll master the figures! Much more than textbook learning, this course connects you to experts and interactive activities--and instructs using real investment decisions as examples.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value,  more...

Linux Network Administration Linux Network Administration is the 3rd of three courses required for Linux+ and LPI certification. Security, firewalls, e-mail, web servers and much more is covered in this course. Linux Network Administration covers the key areas of Linux network management, security, e-mail and domain servers. This course also teaches how to set-up Linux web servers as well as how to manage and maintain them.  more...

Comprehensive Online Instructor Certificate Program ...ogy, technology, copyright, graphics, Web development and much more. Participants must take all of the Section I courses: Introduction to Online Teaching, Blackboard Basics, Intensive Course Development, Copyright Issues, and Course Quality Assessment. Participants must choose at least one of the Section 2 courses: Intro to Graphic Design, Intro to Web Development, or Intro to Captivate. Except  more...

Flash I: Mastering the Tools ...strate your ideas, designs, instructional materials, etc. much more effectively. Our Flash I course is geared towards those who have little or no background in Flash animation design. It teaches you how to use the many powerful tools that are part of the Flash production environment. You are taken from basics, such as creating and saving new documents, to more advanced features such as the  more...

Accelerate your Business Growth--Instructor-Led ...e period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. Accelerate your Business Growth--Instructor-Led A Trump U Course This course will guide you through the process of developing a strategy for effectively introducing  more...

Accelerate your Business Growth--Self-Directed ...e period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. Accelerate your Business Growth--Self-Directed A Trump U Course This course will guide you through the process of developing a strategy for effectively introducing  more...

Accounting In An Hour Whether you ™re new to the subject or just looking for a good refresher, this course demystifies accounting and financial concepts by providing the basics in just 60 minutes. It prepares non-financial learners to understand and get involved in financial discussions and to make better decisions on financial matters. It is suggested that the student realistically consider their abilities and  more...

Adobe PhotoShop CS ...nced use of layers, filters, styles, pallets, blends, and much more. Enhance your productivity with real-world tips and tricks from an industry expert. Your Adobe PhotoShop CS training is presented by Harold Driver. Harold has a knack for simplifying technical information and complex concepts so that you are able to quickly understand and apply his training. His engaging personality and  more...

Advanced Certificate in Technical Writing ...an be completed within 3 months or less. You may take as much time as you need up to 1 full year. What happens if I need more time to complete? 1 year is what has been set for completion and retention of what has been communicated in this course. Under certain circumstances and extension will be granted such as work, family or medical conditions. A Continuation Fee of $175.00 is assessed if  more...

AS9100 Aerospace Standard General Employee Training ...process approach for continual improvement of the system, much like ISO 9000. After you place your order, you will receive a user name, password and log-in instructions. You will log-in and work through our interactive training for approximately 1/2 hour. The training includes slides, audio and quizzes. You will be able to work at your own pace, and will be required to pass quizzes throughout  more...

Bartending the Easy Way-Online ...er in all types of establishments. Bartending requires so much more than knowing how to put ice in a glass and adding the proper ingredients. This class will prepare you to be a great salesperson, a customer service expert and an honest and valuable employee, skills that will help you succeed throughout life. The lessons taught are extremely beneficial to managers, waitresses and novice  more...

Bartending to the Max-Online ...ll part of becoming a professional bartender. There is so much more involved in working behind the bar and this class focuses on the most important aspects of bartending in the real world. Yes, the fun part is mixing the cocktails, but often the principles of the business, customer service and ethics are overlooked areas of the job. Bartending is a career that demands great intelligence,  more...

Basics Of Smart International Procurement ...nal procurement is a challenge. Buying internationally is much more complex than buying domestically. The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials. Basics Of Smart International Procurement Are you responsible for  more...

Build a Powerful Branding Strategy--Instructor-Led ...e period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. Build a Powerful Branding Strategy--Instructor-Led A Donald Trump Course- In this course, you`ll learn how to build and maintain what is likely to be the most  more...

Build a Powerful Branding Strategy--Self-Directed ...e period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. Build a Powerful Branding Strategy--Self-Directed A Trump U Course In this course, you`ll learn how to build and maintain what is likely to be the most powerful  more...

Design a Winning Business Based on Your Idea--Instructor-Led ...e period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. Design a Winning Business--Instructor-Led A Trump U Course This course focuses on refining a business concept and laying the groundwork for the development of a  more...

Design a Winning Business Based on Your Idea--Self-Directed ...e period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. Design a Winning Business--Self-Directed A Trump U Course This course focuses on refining a business concept and laying the groundwork for the development of a  more...

Entry and Exit Strategies for Savvy Real Estate Investors--Instructor-Led ...e period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. A Trump IACET Accredited Course. Entry and Exit Strategies for Savvy Real Estate Investors--Instructor-Led A Trump IACET Accredited Course In this course you will  more...

Entry and Exit Strategies for Savvy Real Estate Investors--Self-Directed ...e period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. A Trump IACET Accredited Course. Entry and Exit Strategies for Savvy Real Estate Investors--Self-Directed A Trump IACET Accredited Course In this course you will  more...

Expert Certificate Course in Medical Billing This course is specific to Medical Billing & Insurance Reimbursement. It is designed to help you learn all of the clerical functions that a medical biller performs in order to process forms quickly and accurately. This course is designed to help you learn all of the clerical functions that a medical biller performs in order to process the HCFA-1500 form quickly and accurately. It also covers  more...

Expert Certificate Course in Medical Transcription with Work Placement Program ...s. The course is entirely self-directed; you may take as much time as you need. When will I receive my materials? Materials are shipped within 2 business days and typically arrive between 5 and 10 business days after shipment, depending on the location. Materials are divided into additional shipments with payment plans. Will I be able to work at my own pace? Yes. The unique modular format of  more...

Find and Purchase Income Producing Properties--Instructor-Led ...e period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. This is a certificate program where upon successful completion of the coursework, a signed certificate will be issued. A Trump IACET Accredited Course. Find and  more...

Find and Purchase Income Producing Properties--Self-Directed ...e period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. A Trump IACET Accredited Course. Find and Purchase Income Producing Properties--Self-Directed A Trump IACET Accredited Course This course is about combining market  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led ...e period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. Keep Them Coming Back--Instructor-Led A Trump U Course This course is about using marketing to unlock your business`s potential. Many businesses, particularly small  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Self-Directed ...e period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. Keep Them Coming Back --Self-Directed A Trump U Course This course is about using marketing to unlock your business`s potential. Many businesses, particularly small  more...

Legal Transcription Training ... and federal government) requires massive record-keeping. Much of that information is related to recorded hearings. The Department of Labor notes the requirement for staffing will grow exponentially in the next few years. Assistance from trained legal transcriptionists opens up opportunities with those who have skill sets in this area. In addition, large national legal transcription companies  more...

Maximize Profits by Managing Real Estate like an Entrepreneur--Instructor-Led ...e period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. Maximize Profits by Managing Real Estate like an Entrepreneur--Instructor-Led A Trump U Course In this course you will learn to manage the market strategy and  more...

Negotiate Profitable Real Estate Deals--Instructor-Led ...e period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment.A Trump IACET Accredited Course. Negotiate Profitable Real Estate Deals--Instructor-Led A Trump IACET Accredited Course This is a course on how to set objectives,  more...

Negotiate Profitable Real Estate Deals--Self-Directed ...e period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. A Trump IACET Accredited Course. Negotiate Profitable Real Estate Deals--Self-Directed A Trump IACET Accredited Course This is a course on how to set objectives,  more...

Powerful Negotiation For Successful Buying ...to thwart yesterday?s purchasing negotiation tactics. And much has changed. Supplier-friendly win-win negotiation is the new standard. You have less preparation time than ever. You may even get lured into using the convenient, but often ineffective, method of negotiating by email. If it seems like you?re at a disadvantage, you are! But you can quickly get the modern negotiation strategies and  more...

Professional Bar Management Mastery Level Certification ...nsive. This is due to the wide range of subject material, much of which is never applied in the real world. Thus, too many managers go without any formal training and often find themselves overwhelmed on the job. Professional Bar Management Mastery Level Certification is practical and effective. Professional Bar Management Mastery Level Certification The hospitality industry continues to grow  more...

Technical Communication Industry Certificate - Mastery Level ...an be completed within 3 months or less. You may take as much time as you need up to 1 full year. How is the program administered? The entire program is delivered through our MyGATO Learning Management System (Get Anytime Training Online), available to you 24/7 from your own individual student login page that is provided when you sign up for the course. You can upload your assignments and  more...

Understand Real Estate Finance: How to Work the Numbers on any Residential Deal--Self-Directed ...g how cash flow affects value, you`ll master the figures! Much more than textbook learning, this course connects you to experts and interactive activities--and instructs using real investment decisions as examples.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value,  more...

Creating Popular Web Content (Master Class) ...of this exchange, you can write the individual components much more easily. For each genre, then, we focus on what your users want, and what standard elements you need to write or edit, to respond. You?ll also learn how to tune your style for particular audiences. Some want extremely personal rants; others talk like Sergeant Friday, saying they just want the facts, M?am. As you adjust your tone  more...

Adobe Flash CS4 Professional: New Animation Techniques ...Tween will change the way you work in Flash forever. It's much easier to work with and more powerful, plus it includes the new Motion Editor Panel. This series guides you through the new 3D properties, which will let you control your objects in full 3D space in both the timeline and using ActionScript 3. Plus, learn how to use the new Inverse Kinematics (IK) animation tools for both MovieClips  more...

Adobe 80 Course Online Library Experience the power of visual learning at its very best. Train at your own pace and work alongside industry experts online. This comprehensive library of 80 different Adobe Online Courses gives you total and complete access for one full year. Why enroll in a single online course when you can have access to 80 different Adobe courses? Updates to course content are continuously made. Adobe 80  more...

Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business ...medical transcriptionists make a great deal of money. How much can I expect to earn? A. Medical transcription is a rewarding, interesting career that provides maximum flexibility and excellent earning potential that increases steadily over time. Entry-level transcriptionists can expect to earn at least twice the hourly minimum wage in larger cities, perhaps less in other areas. It is not  more...

Certificate in Professional Technical Communication ...cal document require different skills. There is certainly much overlap in the required skills, but in general they are strongly emphasized in the following types of documents: Proposals: persuasion, using data to make an argument, developing abstracts Data Reports: presenting data visually, writing with parallel structure Scientific Research: using citations, making abstracts concise How-To  more...

A Primer for Ensuring Accountability ...mer on multiple approaches to performance appraisal. It's much easier to hold people accountable for their work if they know exactly what's expected, and more importantly, why it's expected. Acting on the lessons in this course will pay off in increased employee commitment, not to mention increased profitability. The other major payoff here is the opportunity to do some soul searching. How  more...

Analyzing Cash Flow ...didn't know where its available cash was coming from, how much cash it had to spend, or how to get more cash for its needs? If you answered no, you are right. Just like a family that has to understand cash issues for survival, a business also has to understand information about its usable cash in order to sustain its life. This course will teach you how to read, and create a cash flow  more...

Building a Firm Foundation ...ccess. Before you bring a candidate in for the interview, much work must be done behind the scenes. This course will help you set the stage for success. You'll understand why hiring is the key to your organization's success, and you'll learn about the legalities of hiring. You'll explore various hiring options and the advantages and disadvantages of each option. You'll discover what you can do  more...

The Food and Beverage Industry Overview Version 2 ... , such happiness can be fleeting. Few industries have as much pressure placed upon them as the food and beverage industry - pressure to meet food safety regulations, to keep up with the constantly changing tastes and preferences of a fiercely diverse marketplace, to differentiate their products from their competitors', and to expand globally. Most importantly, they must do all this while  more...

Managing Delegation ... your effectiveness as a delegator? Are you unsure of how much control and feedback you need to implement when delegating tasks? Then this course will help you achieve those goals. As you proceed through this "Managing Delegation" course in the "Effective Delegation" series, you will gain valuable insight into several areas including change management, decision making, and developing  more...

Excel 2000 - Proficient User ...ting all the topics in a category, users can find out how much they've learned by taking the Category Self Test. They can also test their overall knowledge of Excel 2000 by choosing Self Test from the Main Menu. DiscoverWare's unique Multimedia Glossary provides a quick reference of computer terms. In many cases, users can jump directly to the exact portion of the course for a more detailed  more...

PowerPoint 2000 - Proficient User ...ting all the topics in a category, users can find out how much they've learned by taking the Category Self Test. They can also test their overall knowledge of PowerPoint 2000 by choosing Self Test from the Main Menu. DiscoverWare's unique Multimedia Glossary provides a quick reference of PowerPoint 2000 terms. In many cases, users can jump directly to the exact portion of the course for a more  more...

Flash MX for Designers ... import sound, control movie clips, activate buttons, and much more. Course Duration: 10.5 Hours Introduction Welcome and About This CD Flash Overview What's New in Flash MX pt. 1 What's New in Flash MX pt. 2 Interface and Setup Interface Overview Grid Rulers and Guides Preferences Editing Preferences Flash Basics Vector Graphics vs. Bitmap Graphics Symbols and Instances Shared Libraries  more...

Lawsuits and Negotiations ...utes. In addition, this course treats the decision to sue much like other business decisions and offers criteria that management can use to perform a cost-benefit analysis. It begins by presenting proactive management strategies for discouraging damaging lawsuits and avoiding costly litigation. It examines forms of alternative dispute resolution, including negotiation, mediation, and  more...

Perspectives on Conflict in the Workplace ...ing --A certain level of conflict is productive, but too much is undesirable. This last view informs the rest of the course, which goes on to describe how a healthy and productive level of conflict can be encouraged in an organization, promoting a win-win philosophy that improves performance. Of course, conflict cannot always be contained at this productive level, and often spills over  more...

Planning an Effective Business Meeting ...much time is spent in them. A recent survey of 2000 business leaders indicated that managers spend over fifty percent of their time in meetings. That same study indicated that managers felt that about one third of those meetings were unproductive. This course will present you with information that will help you improve the quality of your meetings. It will help you develop strategies necessary  more...

Emotional Intelligence and Teamwork ...ra, who had kept her nose to the computer and kept pretty much to herself, was struggling to understand Elizabeth's popularity. When she questioned her team leader, his response was, "You need to be more social." Stunned, Cassandra returned to her cubicle. Social? More social? What does that have to do with work? Although Cassandra's boss may not have realized it, he was talking about teamwork  more...

The Art of Global Communication ...before they speak? Can you just talk without thinking too much about the target audience, the message to be communicated, and a host of other information? Communication is too important to be left to chance. The subtleties of language, expressions, and gestures all enrich the content of what you are saying. Of course, when you're communicating on a global scale, you need to be sure that what  more...

Excellence in Internal Customer Service In today's fast-changing and highly competitive business climate, offering excellent customer service has never been so important. But what about taking a different approach? Has your organization tried looking inwardly to find the answers to offering great service? Organizations consist of an independent chain of individuals and functional units, each taking inputs from one another and turning  more...

Access 2000 - Proficient ...eting all the topics in a category,users can find out how much they've learned by taking the Category Self Test.They can also test their overall knowledge of Access 2000 by choosing Self Test from the Main Menu. DiscoverWare's unique Multimedia Glossary provides a quick reference of computer terms.In many cases, users can jump directly to the exact portion of the course for a more detailed  more...

Outlook 2000 - Proficient ...ting all the topics in a category, users can find out how much they've learned by taking the Category Self Test. They can also test their overall knowledge of Outlook 2000 by choosing Self Test from the Main Menu. DiscoverWare's unique Multimedia Glossary provides a quick reference of Outlook 2000 terms. In many cases, users can jump directly to the exact portion of the course for a more  more...

Data Modeling - Develop Depth to Your Models ...n for a chasm trap. Identify the problems caused by too much convergence in an ER model. Identify the problems caused by too much divergence in an ER model. Identify why transferable relationships are needed. Identify what a transferable relationship is. Identify the symbol used to show non-transferability. Identify the consequences of creating a non-transferable relationship.  more...

BizTalk Server 2000 Part 4 Components Solutions Troubleshooting ...s respect, it presents a type of practical application of much of the material covered in the previous courses. The learner has an opportunity to use BizTalk's features and tools, manage the four server databases and manage the queues that BizTalk Server 2000 uses. The course continues to build upon the scenario companies that form the scenario core of the curriculum, presenting contexts of  more...

Time Management Planning Your Day ...how to manage technology, and how say ''no'' to doing too much. The program focuses on planning, scheduling, and concentration skills. It also covers how to handle e-mail, the Internet, and the telephone productively. Learn To Identify the benefits of planning. Arrange the steps for planning a day. Identify  more...

Creativity Innovation Thinking Creatively ...ve individuals exist. Describe how much an individual's use of creativity changes. Understand that creative thinking is both a mental and physical activity. Simulation Overview: Each of the simulations allows you to practice the skills learned in the instructional content. You will enter realistic  more...

Strategic Decision Making Making the Right Decision ...e decision could end up costing the company at least that much in lost sales and lowered customer perception. The objective of your team, is to make a recommendation that is in the best interests of Icon. The goal of this meeting is to generate additional options to help ensure the team has the options available to make the best possible decision. Unit 2: Selecting an Option (0.5 - 1 hour)  more...

Delegation The Delegation Process ...del. By learning and using the model, learners can become much more effective delegators. Learn To To identify guidelines for prioritizing and grouping tasks To identify key issues to consider when appointing a delegate To identify guidelines for preparing a brief To identify  more...

Team Conflict Resolving Team Conflict ...in the meeting to help identify why the team isn't making much progress. You will want to identify and address any conflict that is present within the team. Unit 2: Clarifying Team Conflict (0.5 - 1 hour) Identify different types of team conflict. Identify the effects of destructive and constructive conflict. Establish  more...

Visual Basic 6 0 Designing Implementing Desktop Applications - Part 3 ...ntify the methods used in data persistence. Identify how much connection information is required to reconnect to a data source. Identify issues related to the performance of batch updates. Create a dynamic recordset. Unit 2: Advanced Data Access Issues Duration: 3 - 4 Hour(s) Identify the guidelines for incorporating user ID and user password values in SQL Server security. Select  more...

Six Sigma--Measurement System Re-analysis ...fitness level. Maintaining positive changes takes just as much effort and vigilance as making the changes initially. Likewise for businesses--the benefits of Six Sigma performance aren't achieved simply by a completing a series of projects. Achieving Six Sigma performance takes vision, commitment, time, and vigilance. To assist with maintaining gains, the Six Sigma Control phase outlines tools  more...

Six Sigma DMAIC Measuring the Process ...much carpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely measuring them. That means you'll learn what to  more...

Program Planning ...ses; without a properly defined plan your projects have a much greater chance of not succeeding. This assumption can also be made for program management; however, with program management, an entire program can fail, which could include several projects. The cost and loss of benefits that are associated with a failed program could be devastating to your organization, making the proper program  more...

Portfolio Management Process Groups ...are always the ones who will make the decisions about how much of the processes they will use and how rigorously the processes will be implemented. Portfolio managers and team members should use this course as a high-level guide to the processes, inputs, and outputs that they should consider when managing portfolios. This course examines the importance of portfolio management processes,  more...

Project Planning ... must be done, how should it be done, who will do it, how much will it cost, and how good does it have to be?" Each planning process will be briefly described so that the learner has a global understanding of the depth and breadth of this process group. With the knowledge gained from this course, learners can develop a repertoire of planning best practices to be used on the job. This course  more...

Service Teams and Service Stars ... the importance of being a little "self-serving." You are much better caretakers if you practice taking care of yourself. After looking at individual excellence, you will look inside the workings of a championship team, a group that has the know-how to deliver knock-your-socks-off service. But beware of team issues that can destroy your levels of service. You will examine the pitfalls of  more...

Emotions Mindsets and Coaching ...eptive to your advice? What makes them willing to listen? Much of your success depends on the mindset, moods, and emotions of the people you coach. If they are feeling negative about the coaching experience or overcome with anxiety about poor workplace performance, they are unlikely to be receptive--no matter how valuable your insight may be. Getting in tune with your coachee's emotions is  more...

Retention Once you get those hard-to-find quality employees, the hard work of keeping them begins. During times of low unemployment, you very much want to avoid the costs of high turnover. Developing strategies to keep those valuable employees is a must and should be a part of your recruiting strategy. In this course, you will explore reasons employees leave and the many ways you can prevent most attrition  more...

Business Writing ...y easy to have a conversation with someone, but it can be much more difficult to try and put the information in writing. We suddenly become intimidated and feel that our writing does not sound very intelligent. We worry about mistakes, such as grammar or incorrect spelling. We often try to make our writing sound so much bigger than the way we actually speak. Learning Objectives: - The  more...

Negotiation Skills You negotiate and persuade every day, just by living and working with people. Preparation, confidence and persuasion are skills that will help you to obtain as much as is reasonably possible. In this course you will learn how you can be more influential and persuasive when you negotiate, without resorting to bullying, manipulation or misuse of authority. This course provides in depth training in  more...

SAP CONFI104 - Accounts PayableReceivable Configuration I ...es - Configure sensitive fields, line item displays and much more Release: ECC 6. 0 (newest release) Audience: - SAP Consultants - Business Analysts Prerequisite: - Basic SAP skills (SAP101) - Intro to SAP configuration (CON101) - FI/ CO Enterprise Structure configuration (CONFI101) - Global FI configuration (CONFI102) Exam & Certificate: - Approx. 60 questions -  more...

SAP CONFI105 - Accounts PayableReceivable Configuration II ...nning procedures, bank determinations, interest rates and much more Release: ECC 6. 0 (newest release) Audience: - SAP Consultants - Business Analysts Prerequisite: - Basic SAP skills (SAP101) - Intro to SAP configuration (CON101) - FI/ CO Enterprise Structure configuration (CONFI101) - Global FI configuration (CONFI102) - FI AR/ AP configuration part I (CONFI104)  more...