Mystery Shopping - Training Resources

Centre For Customer Care (ccc) Malaysia CCC is a one-stop centre established in Malaysia to assist organisations to achieve maximum business profitability through service excellence. Our services include: a) Customer Service training programmes b) Certified Customer Service Trainer (CCST) programme c) Customer Research eg Mystery Shopping, Customer Satisfaction Surveys, etc (www. customereyes. net) d) Showroom selling DVDs, more...

JETT Customer Experience JETT is the leading brand in China delivering assessment, motivation and training programmes for the on-going development of service industry, retail and hospitality professionals. Our aim is to instil confidence and inspire leadership in the new generation of service specialists across China - ensuring they consistently deliver the perfect customer experience. Since 2004 we have been more...

Evolv Services Ltd We are communication and service delivery training, consulting and auditing company. We train at multiple levels of the organisation - from the base level to executive coaching for senior management and our programs have a practical 'how to' approach based on classic theory. Our training is instructor-led and follows the communicative approach. Training sessions are highly interactive and more...

STARS Business Development Pty Ltd ...mystery shopping services Australia wide. Our specialty areas are Customer Service and Management & Leadership Training, other key disciplines include: * Professional Selling Skills (intro. and advanced levels) * Customer Service Excellence * Creating Loyal & Profitable Lifetime Customers * Complete Suite of Management and Leadership Disciplines * Small Business Skills * All Retail more...

Success Resources International Pty ltd ...ganisational development, customer satisfaction surveys, mystery shopping and consulting services to the Automotive and Service Sector Industries in Australia and New Zealand. Success Resources International has the people, knowledge and resources to develop and deliver programs tailored to client needs. Programs will address both underpinning knowledge and skills required to develop the more...